Our best practice…!
Transcription
Our best practice…!
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I(/J ?+C)&b# k?)M+:7/+-D# k?)M+:7/+-D ?=;("!@(5*"'*/'&9#'&=!(";<,(='#A2,*-A#"&'=#,(5*"+9!2' ?=;("!@(5*"'*/'&9#'&=!(";<,(= #A2,*-A#"& =#,(5*"+9!2 =-/%-)2+:#H%/-*)/&>+Hb## ;%*%2)/+%?#:>%??)*2)&## 6+2>#&J+??#-)8H&#+*#:(/)#&7&-%+*%N?)#:((H)/%4(*# 6+2>#&J+?? -)8H&#+*#:(/) &7&-%+*%N?)#:((H)/%4(*# c*-)/(/2%*+3%4(*%?#?)C)?# B("(;!";'&9#'&#A2*=(=-'.*=>'/*=%#' B("(;!";'&9#'&#A2*=(=.*=>'/*=%#' =H+??(C)/#)Z):-&# =H+??(C)/#)Z):-& =(:+%?#+5)*4-D# =(:+%? +5)*4-D .&D:>(?(2+:%?#:(*-/%:-# # C(=!#&-'!"')#D#,*2A#"&'8EF# C(=!#&-'!"')#D#,*2A#"&'8EF O(E)C(?74(*#?%N(7/#8%/J)-#+*&4-74(*&#[c-]# )C(?74(* ?%N(7/#8%/J)-#+*&4-74(*&#[c-]# a(8)&4:%4*2#%*#c*57&-/D#[=I]# a(8)&4:%4*2 %* c*57&-/D#[=I]# ,?-)/*%4C)#&-%f*2#[B=,]# ,?-)/*%4C) &-%f*2#[B=,]# F%->%?+)# o%?%+&# +&# =)*+(/# e):-7/)/# %-# ->)# a)H%/-8)*-# (0# 1/2%*+3%4(*%?# %*5# =(:+%?# .&D:>(?(2D# %-# ->)# B*+C)/&+-D# (0# A/?%*2)*EF7/)8N)/2@# o)/8%*DG## 6)/#8%+*#/)&)%/:>#+*-)/)&-&#+*:?75)#I(/J)/E(/2%*+3%4(*#/)?%4(*&>+H#+*# *(*E&-%*5%/5#I(/J#%//%*2)8)*-&@#)Z):-&#(0#:(*4*2)*-#I(/J#&-%-7&#(*# -)%8#:?+8%-)@#%*5#I(/J)/&j#+5)*4-D#0(/8%4(*G## =>)#>%&#:(*57:-)5#/)&)%/:>#(*#&J+??#5)C)?(H8)*-#%*5#>)%?->#(7-:(8)&# (0#5+Z)/)*-#2/(7H&#(0#:(*4*2)*-#I(/J)/�(/#0)5)/%?#+*&4-7-)&#&7:>#%&# ->)#k)5)/%?#c*&4-7-)#0(/#p(:%4(*%?#A57:%4(*#%*5#_/%+*+*2@#->)#k)5)/%?# c*&4-7-)# 0(/# 1::7H%4(*%?# =%0)-D# %*5# 6)%?->@# %*5# ->)# ;+*+&-/D# (0# A57:%4(*#%*5#9)&)%/:>G## _,`#9)&)%/:>P#.)/&H):4C)&#%*5#k+*5+*2&#+*#o)/8%*D _,`#9)&)%/:>P#.)/&H):4C)& %*5 k+*5+*2&#+*#o)/8%*D# $DP#F%->%?+)#o%?%+&#q#OD*->+%#=)*5)# a)H%/-8)*-#(0#1/2%*+3%4(*%?#%*5#=(:+%?#.&D:>(?(2D## a)H%/-8)*-#(0 1/2%*+3%4(*%? %*5 =(:+%? .&D:>(?(2D 8EF'!+'+5,,'('6#%*")'' :9*!%#'!"'G#=A("-' F(#,?-)/*%4C)&## Y\V# USV# UQV# YRV# YYV# TdV# _/%*&+4(*#-(#O?+)*-## WTV# YdV# USV# B*)8H?(D8)*-## e)%/*+*2#F)I#_>+*2&# p%/+)-D## B*5D#+'*/'&9#'*=;("!@(5*"+'' /*='<+!";'8EF'' UdV# UXV# QXV# QSV# QdV# dYV# RV# QRV# URV# YRV# SRV# 9)H/)&)*-%4C)# =%8H?)@#QRRW########################## [F#r#U\\@#Y\V# 8%?)@#s#%2)#\\# D)%/&#=a#r#dd]## 6+2>?D#t7%?+K)5# I(/J)/&@#QRRY#[F# r#QWX@#YUV#8%?)# s#%2)#\W#D)%/&@# =a#r#S@W]## 6+2>?D#t7%?+K)5# I(/J)/&@#QRdd############# [F#r#QYX@#TSV# 8u**?+:>@#s#%2)# \X#D)%/&@#=a#r#dR]## compensation of work load peaks 87% assignment can be ended without bureaucracy 79% personnel shortage due to sick leave 46% 20% save costs provision of specific qualifications 11% 7% =-75D#(*#dQQd#&8%??h#8)5+78#)*-/)H/)*)7/&# [URV#7&)5#_,`#%*5#0/(8#->)&)#dQGWV#(Z)/)5#-/%+*+*2]# :*"H!%5";'B*5D#+'' :*"H!%5"; I")!D)!<(,+JJJ' :,!#"&'*=;("!@(5*"+JJJ' JJJI%*-#-(#&-%D#+*#->)#:?+)*-#(/2%*+3%4(*#%*5# I%*- -( &-%D#+*#->) :?+)*- (/2%*+3%4(* %*5 JJJ'5(#*(-#I%*-#-(#+*C)&-#+*#->)#)M-)/*%?# JJJ'5(#*(-#I%*5(#*(-#I%*- -( +*C)&-#+*#->) )M-)/*%? N):(8)#H)/8%*)*-b## I(/J)/&b# JJJI%*-#-(#?)%/*#%*5#+*:/)%&)#->)+/# I%*- -( ?)%/* %*5 +*:/)%&) ->)+/ JJJ'I%*-#L)M+N+?+-DG# JJJ'I%*L)M+N+?+-D L)M+N+?+-DG# )8H?(D%N+?+-DG# cG#=-75DP#,</%:4C+-D#(0#_,`# cG#=-75DP#,</%:4C+-D (0 (0#_,`# _I(#0%J)#(*?+*)#K*3'*L#=+M' _I(#-%/2)-&#[F#r#dSX#+&<)#"&+#q#F#r#\TR##A2,*-##&]b# -%/2)-&#[F#r#dSX#+&<)#"&+#q#F#r#\TR##A2,*-##&]b# o(%?P#8)%&7/)#->)#(7=(%5D!&-'*/'('&#A2*=(=-'K*3'.9#"'%*A2#=#)'&*'("*&9#='&-2#'*/'%*"&=(%&J' o(%?P#8)%&7/)#->)#(7=(%5D!&*/ &#A2*=(=- K*3 .9#" %*A2#=#) &* ("*&9#='&-2#'*/ %*"&=(%& */'(' ?N8?46 ?N8?46' :*"&=(%&*=' :*"&=(%&*= _)8H(/%/D#,2)*:D# =-%*5%/5# A8H?(D)/# 8-2#'*/'%*"&=(%&' OP*3'*L#=+Q OP*3'*L#=+Q' e+8+-)5# B*?+8+-)5# e+8+-)5# B*?+8+-)5# 9)&7?-&# Intention to apply ) ( $ F*<,)'-*<'(%%#2&'('K*3'*L#='/=*A'&9(&' F*<,) -*< (%%#2&'('K*3 K*3 *L#= /=*A &9(& *=;("!@(5*"R'' O=#+<,&+'+&<)#"&'+(A2,#Q'' O=#+<,&+ +&<)#"&'+(A2,#Q'' .34562/27 !"# 5324/030. $"% :*A2(=!+*" */ &9# 2#=%#!D#) %9(=(%&#=!+5%+ :*A2(=!+*"'*/'&9#'2#=%#!D#)'%9(=(%&#=!+5%+'' */'+&(")(=)'(")'8EF'2*+!5*"'' */ +&(")(=) (")'8EF'2*+!5*"'' $"& !"& \@YT# +8%2)## \@RW# +**(C%4(*# \@RT# \@TQ# ! H%D# &):7/+-D## ' *+, -./01/21 \@QY# Q@YT# Q@Y# :?+8%-)# \@d# Q@Sd# &7HH(/-## \@U# \@UY# Q@S# :%/))/## \@QW# Q@WT# -/%+*+*2## \@RT# Q@UX# +*-)/)&4*2#-%&J## \@TS# \@T# H(-)*4%?#-(#?)%/*## \@TS# \@S# =-%*5%/5## _,`# Q@SU# Q@Y# &)?0E07?K??8)*-## d# Q# \# U# W# O(*:?7&+(*&# F9(&'#A2,*-##+'A!++'!"'8EFR'' F9(& #A2,*-##+'A!++'!"'8EFR'' ? "! _,`#?)&&#%</%:4C)#->%*#&-%*5%/5#I(/Jb# _,`#?)&& %</%:4C) ->%* &-%*5%/5 I(/Jb# "! 1*?D#?%:J#(0#m(N#&):7/+-D#:%*#)MH?%+*#->)#?+8+-)5#%</%:4C+-Db# 1*?D#?%:J#(0 m(N &):7/+-D :%* )MH?%+* ->)#?+8+-)5#%</%:4C+-Db# "! ## "! e%:J#(0#v(/2%*+3%4(*%?#>(8)!@#?+8+-)5#&(:+%?#+5)*4-Db# e%:J#(0#v (0 (/2%*+3%4(*%? >(8)!@#?+8+-)5#&(:+%? +5)*4-Db# (0#v "! 6+2>#L7:-7%4(*#%?&(#(0#->)#v+*-)/*%?#&-%Z!#(0#->)#%2)*:Db# 6+2>#L7:-7%4(*#%?&(#(0 ->)#v+*-)/*%? &-%Z!#(0 ->) %2)*:Db# "! ,?(*)#I+->#->)#:?+)*-P#e+<?)#:(*-%:-#I+->#->)#%2)*:DG# ,?(*) I+-> ->) :?+)*-P#e+<?)#:(*-%:- I+-> ->) %2)*:DG# S!L#=#"&'+*<=%#+ */ +>!,, S!L#=#"&'+*<=%#+'*/'+>!,,' )#D#,*2A#"&'''' 65% Asking colleagues in the client organization 76,8% 60% 56,0% Support by colleagues in the client organization 57% Learning by doing 82,0% 51% Observing colleagues in the client organization 54,1% 22% 20,6% Feedback by the staffing agency Training provided by the client organization Training provided by the staffing agency 0% representative sample (N = 433) 13% high skill workers (N = 259) 27,9% 11% 12,9% 20% 40% 60% 80% 100% Proportion of workes who perceive this source as important N#=%#!D#)',#(="!";'3#"#T&'3-'&#A2*=(=-' N#=%#!D#) ,#(="!"; 3#"#T& 3- &#A2*=(=(;#"%-'.*=>#=+' (;#"%- .*=>#=+' Higly qualified workers (N= 265) 80% 70% 60% 40% 20% 0% Representative sample (N = 433) 55% O(*:?7&+(*&# "! _)8H(/%/D#%2)*:D#I(/J)/&#>%C)#?+<?)#%::)&&#-(#0(/8%?#-/%+*+*2#(Z)/&b# _)8H(/%/D %2)*:D I(/J)/& >%C) ?+<?) %::)&& -(#0(/8%?#-/%+*+*2 (Z)/&b# "! _>)#:?+)*-#(/2%*+3%4(*#H/(C+5)(/)#0(/8%?#-/%+*+*2#->%*#->)#%2)*:Db# _>)#:?+)*(/2%*+3%4(* H/(C+5)& 8(/)#0(/8%?#-/%+*+*2 ->%* ->) %2)*:Db# "! $7-#&4??#-)8H& %/) 8(&-?D )M:?75)5 0/(8#0(/8%?#-/%+*+*2 %*5 ?)%/*+*2 $7-#&4??#-)8H&#%/)#8(&-?D#)M:?75)5#0/(8#0(/8%?#-/%+*+*2#%*5#?)%/*+*2# (HH(/-7*+4)&#+*#->)#:?+)*-#(/2%*+3%4(*b# (HH(/-7*+4)&#+*#->) :?+)*- (/2%*+3%4(*b# "! F)C)/->)?)&&#+*5C+57%?&#/)H(/-#%#>+2>#5)2/))#(0#+*0(/8%?#?)%/*+*2G## F)C)/->)?)&& +*5C+57%?& /)H(/-#%#>+2>#5)2/)) (0#+*0(/8%?# (0 ?)%/*+*2G## ?)%/*+*2 III. Study: Transition into a permanent position in the client organization 6(A2,#'(")'N=*%#)<=#' 8!A#'U' 8!A#'V' 8!A#'W' T=+&'#!;9&'.##>+'*/'#A2,*-A#"&'!"'8EF T=+&'#!;9&'.##>+'*/'#A2,*-A#"&'!"'8EF' TD# A*"&9+ ,(&#= 'TD#'A*"&9+',(&#=# 'UX'A*"&9+',(&#= 'UX'A*"&9+',(&#=# ,#r#ddR ,#r#ddR# #r#dWd## f#r#dWd## O?)/+:%?#I(/J)/&#[dRX#I(8)*@#,2)#r#\RGTd#]## ,??#H7/&7+*2#_,` ,??#H7/&7+*2#_,`# ,#r#dRd# #,#r#dRd# US#I(/J)/&#>%5#)MH)/+)*:)5# /)%&&+2*8)*-# /)%&&+2*8)*-## YQ#I(/J)/&#>%5#)MH)/+)*:)5# /)%&&+2*8)*-# /)%&&+2*8)*-## *80 persons participated in all of the three waves 0L#%&+'*/'=#(++!;"A#"&'(")'%*AA!&A#"&'' &*'&9#'%,!#"&'*"'.#,,Y3#!";'' F*=>'+&(&<+'(&'5A#'V'(")'5A#'W F*=>'+&(&<+ (&'5A#'V'(")'5A#'W' W#8(*->&#?%-)/# 8(*->&#?%-)/# dU# QY# T# dW#8(*->&#?%-)/# dU# Y\# U\# dS# _)8H#I(/J)/# H)/8%*)*-#+*#:?+)*-# QY# H)/8%*)*-#(->)/#(/2G# )?&)# 6*%!(, +>!,,+ .#=# &9# A(!" 2=#)!%&*='' 6*%!(,'+>!,,+'.#=#'&9#'A(!"'2=#)!%&*='' &=("+!5*" &*'2#=A("#"&'2*+!5*"'!"'%,!#"&'' */'&=("+!5*"'&*'2#=A("#"&'2*+!5*"'!"'%,!#"&'' :;)582"*&(#%*+(2*)"-5 -)'"<"'"$2 $&# Exclusion 5"+"'$0(-))$22('*(3*%4 $78",'+$&'9'**52 "$# !"##$%$&'($+-"5(-0%$22 $%# !"##$%$&'(3*%4()5*'6$2 $%# Marking !"##$%$&'()*+,-&.(/-01$2 !"# $&# Z06[\86' &# "&# '&# %&# !&# (&# "! " =(wI%/)b# "! " c*-/%*)-b# "! " 6%/5E5+&Jb# "! " ;%+?+*2E?+&-&b# "! " O%/EH((?l# "! " o7)&-#H/+:)&#+*#&-%Z#:%*4*)b# o7)&-#H/+:)&#+*#&-%Z :%*4*) "! " AM:?7&+(*#0/(8#O>/+&-8%&#H%/-Db# AM:?7&+(* 0/(8#O>/+&-8%&# "! " F(#%::)&&#-(#&-%Z#J+*5)/#2%/5)*b# F( %::)&& -( &-%Z J+*5)/ "! " AM:?7&+(*#0/(8#:(8H%*D#(74*2l## AM:?7&+(* 0/(8 :(8H%*D pG#=-75DP#_)8H& %*5#.)/8&#&+5) ND &+5)#+*#%#-)%8P## pG#=-75DP#_)8H&#%*5#.)/8&#&+5)#ND#&+5)#+*#%#-)%8P## AZ):-&#(*#H)/8%*)*-#I(/J)/&## *(-#&H):+K)5 *(-#&H):+K)5# *(-#&H):+K)5 # 6(A2,#' O(/)I(/J)/&#[F#r#d\R]# #[QT]#+*#%#H/(57:4(* :(8H%*D _)8H&#[QT]#+*#%#H/(57:4(*#:(8H%*D## 9)?%4C)?D ?(*2#48)#(0 :(EI(/J+*2P#%HH/(MG#WRV#(0 ->) -)8H& >%C) 9)?%4C)?D#?(*2#48)#(0#:(EI(/J+*2P#%HH/(MG#WRV#(0#->)#-)8H&#>%C)# I(/J+*2 0(/ 8(/) ->%*#Q#D)%/&#+*#->) :(8H%*D N))*#I(/J+*2#0(/#8(/)#->%*#Q#D)%/&#+*#->)#:(8H%*D *( -)8H& %& -)%8 :(??)%27)& *(#-)8H&#%&#-)%8#:(??)%27)&# # -)8H& %& -)%8 :(??)%27)& -)8H&#%&#-)%8#:(??)%27)&## # 9)&7?-&# "! O(/)EI(/J)/& I>( I(/J -(2)->)/ I+-> -)8H& /)H(/- ?(I)/ m(N &%4&0%:4(*@#?(I)/ %Z):4C) O(/)EI(/J)/&#I>(#I(/J#-(2)->)/#I+->#-)8H&#/)H(/-#?(I)/#m(N#&%4&0%:4(*@#?(I)/#%Z):4C)# :(88+-8)*-#N7-#%?&(#H&D:>(?(2+:%?#&-/%+*G# :(88+-8)*-#N7-#%?&(#H&D:>(?(2+:%? &-/%+*G# "! _)8H& /)H(/-#%#>+2>)/ m(N +*&):7/+-D %*5 0))? ->/)%-)*)5 ND ->) H/)&)*:) (0 (->)/ -)8H& _)8H&#/)H(/-#%#>+2>)/#m(N#+*&):7/+-D#%*5#0))?#->/)%-)*)5#ND#->)#H/)&)*:)#(0#(->)/#-)8H&#+*# ->)+/#-)%8G## ->)+/ -)%8G## "! O(/)#I(/J)/& I>( I(/J -(2)->)/ I+-> -)8H(#*(-#/)H(/-#%#>+2>)/ ->/)%- (/#%#>+2>)/ O(/)#I(/J)/&#I>(#I(/J#-(2)->)/#I+->#-)8H(#*(-#/)H(/-#%#>+2>)/#->/)%-#(/#%#>+2>)/#m(N# +*&):7/+-D#->%*#:(/)#I(/J)/&#I+->(7-#-)8H&#+*#->)+/#-)%8G## +*&):7/+-D ->%* :(/) I(/J)/& I+->(7- -)8H&#+*#->)+/ -)%8G## ADECCO How can our temp workers be “One of Us”? Us”?! 4#(="#++' 4#(="#++ 4#(="#++' S#)!%(5*"' S#)!%(5*" I"%,<+!*"' I"%,<+!*" Put it in practice… practice…! 9):)+C)#I+->#%C%+?%N+?+-D# `+->(7-#5+&:/+8+*%4(*# 6)?H#(*#n(N#=)%/:>## O(*4*7(7�))5N%:J# n(N#+*0(/8%4(*# p+&+-&#h#0(??(IE7H#:%??&# _/%+*+*2# AC%?7%4(*# c*:)*4C)#H?%*&# 9):(2*+4(*#(0#->)#N)&-# O%/))/#8%*%2)8)*-# ./+(/+-D#H?%:)8)*-x# We listen our temp workers workers! A#"&' 6#=D!%#'(")'S#D#,*2 S#2(=&A#"&'# E)#%%*'N*=&<;(,#, ?2#=(5*"(,' 0 :(")!)(&#'C 1%#,,#"%#' (,<#'?$%## E)#%%*'I"&# ="(5*"(,#, 6(5+/(%5*"'66< <=D#-'' :*"5"<*<++'IA2=*D#A #"&# & EGOR Our best practice… practice…! ... support the worker in the workplace! workplace!! `)#N)?+)C)#->%-#->+&#H/%:4:)#I+??#&-/)*2->)*)&# N)-I))*#->)#)8H?(D))#%*5#-)8H(/%/D#%2)*:DG# `+->#(7/#0/)t7)*-#&7HH(/-@#->)#-)8H(/%/D#I(/J)/#I+??# 0))?#H%/-#(0#(7/#(/2%*+3%4(*G## _>++42%-))#0))?+*2#(0#)M:?7&+(*#->%-#&(8)48)&#->)# I(/J)/#0))?�/(8#5)#&7H)/C+&(/)&#+*#->)#I(/J#H?%:)G# `)#N)?+)C)#%?&(#&(@#->%-#->+&#H/%4:)#I+??#N)#/)L):-)5#+*#->)# 0))?+*2#(0#I)??#N)+*2#+*#5%D#I(/JG# One example… example…! ... theme days days! First • We offer roses to all female •!We employees summer day! day employees! Women’s day! day •!We • We offer “bolas de berlim berlim” to all our workers workers! Our vision… vision…! Present! Present _)8H(/%/D#I(/J#0%:+?+-%-)&#->)# ?%N(7/#-/%*&+4(*#0/(8# 7*)8H?(D8)*-#-(#)8H?(D8)*-b# # 6)?H)y*2#->)#K/&-#m(N@#)-:G# Future! Future A*5#I+->#->)#)M+&4*2#H/)m75+:)# %N(7-#_,`j&#H(7/#t7%?+K:%4(*&G## # c*:/)%&)#%*5#+8H/(C)#->)# H%/-*)/&>+H#I+->#cAk.G# Manpower Looking for the best practices practices! N#*2,#' `)#:%/)#%N(7-#H)(H?)#%*5#->)#/(?)#(0#I(/J#+*#->)+/#?+C)&G# ]"*.,#);#' `)#&>%/)#(7/#J*(I?)52)@#(7/#)MH)/4&)#%*5#(7/#/)&(7/:)&G## I""*D(5*"' `)#5%/)#-(#+**(C%-)@#-(#H+(*))/#%*5#-(#)C(?C)G## _)8H(/%/D# `(/J# +*C(?C)&# +8H(/-%*-# /+2>-&# %*5# )MH):-%4(*&# 0(/# ->)# H)/&(*%?# %*5# H/(0)&&+(*%?# 07?K??8)*-# %*5# %HH/(H/+%-)# /)&H(*&)&# -(# >78%*# /)&(7/:)&# 8%*%2)8)*-@#&7HH(/-)5#ND#->)#H/+*:+H?)&#(0#?)2%?+-D@#)->+:&#%*5#)f:+)*:DG## # k7/->)/8(/)@# +-# %??(I&# I(/J)/&# -(# )*-)/# ->)# ?%N(/# 8%/J)-@# :>%*2)# :%/))/&# (/# +8H/(C)# ->)+/# H/(0)&&+(*%?# &-%-7&@# ->/(72># &+-7%4(*&# ->%-@# I>+?)# +*+4%??D# -)8H(/%/D@# %??(I# ->)8# -(# 2%+*# I(/J# )MH)/+)*:)# %*5# &>(I# ->)+/# :%H%N+?+4)&# -(# )8H?(D)/&G )8H?(D)/&G# Multitempo Our best practice… practice…! ... Multitempo Newsletter!! Newsletter! F^_R' E!E_(#>%C)#%#:(887*+:%4(*# _(#>%C)#%#:(887*+:%4(*# :>%**)?#I>)/)#I)#&>%/)# +*0(/8%4(*#I+->#->)#_,`@# :(*-/+N74*2#-(#N)<)/# H/(57:4C+-D#%*5# H)/0(/8%*:)G# E$7+?5#%*5#%5%H-#-(#)%:># E!$7+?5#%*5#%5%H-#-(#)%:># _,`P#H/(C+5)#&H):+K:# +*0(/8%4(*#%::(/5+*2#-(# )%:>#:(&-78)/G# # G?E\6' # ' E=487?%-)#%*5#H(-)*4%-)# 5)&+/%N?)#N)>%C+(/&b# # #E./(8(-)#%#&)*&)#(0# N)?(*2+*2b# # E#./(C+5)#2/)%-)/#H/(M+8+-D# N)-I))*#-)8H(/%/D# I(/J)/&#%*5#;7?4-)8H(b# # Z#+<,&+' E!E#6+2>?D#H(&+4C)#/)&7?-&#+*#->)#%5(H4(*#(0# #6+2>?D#H(&+4C)#/)&7?-&#+*#->)#%5(H4(*#(0# 5)&+/%N?)#N)>%C+(7/&@#I+->#C+&+N?)#+8H%:-@#0(/# )M%8H?)#+*#?(I)/#/%-)&#(0#%N&)*-))+&8#%*5# %::+5)*-&#%-#I(/JG# E!E$)<)/#:(887*+:%4(*#N)-I))*#->)#_,`# $)<)/#:(887*+:%4(*#N)-I))*#->)#_,`# %*5#;7?4-)8H(G# E,#?%/2)#H%/4:+H%4(*#(0#_,`#+*#->)# E!,#?%/2)#H%/4:+H%4(*#(0#_,`#+*#->)# H/)H%/%4(*#(0#->)#*)I&?)<)/@#2+C)#7((5# +*5+:%-(/&#(0#->)#+*:/)%&+*2#&)*&)#(0# N)?(*2+*2G# Multipessoal Proximity to our candidates and employees… employees…! …central location ! and ! extended hours of operation ! …investment in publicity merchandising and publicity! Present! Present Future! Future ••! Welcome manual manual! ••! Web recruitment recruitment! •! Pay stubs sent by email email! ••! Immediate feedback feedback! •! Annual satisfaction survey survey! ••! Document management fully computerized computerized! •! WEB: our site, facebook & linkedin linkedin! ••! Improve the proximity-policy proximity-policy! ••! Improve the TAW’s retention and reduce the absenteeism absenteeism! ••! Improve the legal framework framework! Randstad “To be commited and motivated, a TAW needs to feel himself involved and belonging to the team!” team!”! k((-N%??# -(7/8%8)*-& -(7/8%8)*-&# .()-/D#:(*-)&-# `)#H/(8(-)#%:4C+4)&#)C(?C+*2# _,`@#->)#:?+)*-@#%*5#I>)*)C)/# #H(&&+N?)@#I)#%?&(#+*:?75)#->)# :(887*+-D# O((J+*2#:(*-)&-# $%J+*2#:(*-)&-# =(?+-%/D# :%8H%+2*&# Example: “Operation Back to School” School”! # # c*#.)*+:>)@#%#K&>+*2#C+??%2)#I+->#&)/+(7&#&(:+%?#H/(N?)8&@#I)# H/(8(-)5#%#:%8H%+2*#-(#/)I%/5#->)#N)&-#_,`j&#+*#%#:?+)*-G# # _>(&)#I>(#>%C)#->)#N)&-#H)/0(/8%*:)&@#I)/)#%I%/5)5#I+-># %*#!A57:%4(*#:>):J"#-(#>)?H#->)8#0%:+*2#->)#*)I#&:>((?#D)%/# )MH)*&)&G#_>)#:?+)*-#I%&#%?&(#+*C(?C)5G## ' I&'.(+'('+<%%#++'&*'=#2#(&`' ' Talenter I. II. III. IV.