for everyone who loves to fly

wherever you are...
UK
China
Flying Club Red
Virgin Atlantic Airways Ltd
The Office, Manor Royal
Crawley, West Sussex
RH10 9NU
Virgin Atlantic Airways Ltd
Suite 221 No 12
Zhong Shan Dong Yi Road
Shanghai 200002
USA
India
UK
08701 61 60 59
USA
1 800 365 9500
South Africa (011) 340 3535
Nigeria
234 1 320 2755
Hong Kong (852) 2532 6060
China
(8621) 5353 4600
India
(011) 5150 1300-05
Caribbean
1 800 744 7477
Japan
(03) 3499 8811
Australia
1300 727 340
Virgin Atlantic Airways Ltd
747 Belden Avenue
Norwalk, CT 06850
South Africa
Virgin Atlantic Airways Ltd
Building C, 50 Sixth Road
Hyde Park
PO Box 411934
Craighall 2024
Nigeria
Virgin Atlantic Airways Ltd
Ark Towers, 5th Floor
Block A, Plot 17
Ligali Ayorinde Street
Victoria Island
Hong Kong
Virgin Atlantic Airways Ltd
8/F Alexandra House
16-20 Chater Road
Central
Hong Kong
Virgin Atlantic Airways Ltd
8th Floor
DLF Centre
Parliament Street
New Delhi 110001
Flying Club Silver
Caribbean
Virgin Atlantic Airways Ltd
Ground Floor
Parravicino Office Complex
Hastings, Christchurch
Barbados
Japan
Virgin Atlantic Airways Ltd
Alliance 4th Floor
5-2-1 Minami Aoyama
Minato-Ku, Tokyo 107-0062
Australia
Virgin Atlantic Airways Ltd
Level 4, 7 Macquarie Place
Sydney, NSW, 2000
...keep in touch
www.virgin.com/flyingclub
Correct as of December 2004.
UK
0845 074 5678
USA
1 800 752 6859
South Africa (011) 340 3535
Nigeria
234 1 320 2755
Hong Kong (852) 2532 6060
China
(8621) 5353 4600
India
(011) 5150 1300-05
Caribbean
1 800 744 7477
Japan
(03) 3499 8811
Australia
1300 727 340
Flying Club Gold
UK
0800 072 1234
USA
1 800 898 7577
South Africa (011) 340 3535
Nigeria
234 1 461 2755
Hong Kong (852) 2532 6060
China
(8621) 5353 4600
India
(011) 5150 1300-05
Caribbean
1 800 744 7477
Japan
(03) 3499 8818
Australia
1300 727 340
for everyone
who loves to fly...
Welcome to Flying Club 03
...and fly and fly again
Contents
04
Flying Club Red
06
Flying Club Silver
08
Flying Club Gold
10
Flying Club Gold continued
12
Tier points
14
Get a buzz out of flying
16
Earning miles
18
Spending miles
20
Rewards
22
Partner companies
26
Credit and charge card partners
28
Miles Plus Money and Miles More Friends
30
Upper Class
32
Premium Economy and Economy
34
Save time online
Isn’t flying incredible? Just how does something
as huge as an aircraft float so effortlessly through
the clouds? It’s amazing, and we never cease to
be excited as our planes soar up into the blue of
the sky.
That’s what Flying Club is about – taking the whole
exciting experience of flying and making it even
more special. The more you fly, the more benefits
you’ll receive and the more miles you’ll earn.
And when there are rewards you can take ranging
from companion tickets to safaris or even a balloon
flight, it’s no wonder that Flying Club members are
such a diverse bunch. However, there is one thing
we have in common – we all love to fly.
See for yourself at www.virgin.com/flyingclub
04 Flying Club Red
You’re now a VIP
(Very Important Passenger)
Benefits
Access to earnings
and offers
Earn and spend miles on
all qualifying Virgin Atlantic
flights.
Earn and spend miles with
our partners.
Your membership and your
miles never expire, provided
you complete one earning
or spending activity every
three years.
Exclusive offers from
Virgin Atlantic and our
partners.
Discounts and offers
from other Virgin Group
companies, including up to
10% off Virgin Holidays.
5% off BCP Airport Parking
at London Heathrow
and London Gatwick.
Call 0870 013 4799 and
mention your Flying Club
membership number.
Regular news updates.
Your questions answered
by a dedicated Flying Club
helpline.
Access to your Flying Club
account, and all its benefits
online, including:
• Miles Plus Money*
• Miles More Friends*.
(See page 28 for full details of offers.)
For more details on the
benefits of Flying Club Red
please go to
www.virgin.com/flyingclub
* Not available in all regions.
red means go
Forget what you’ve always been told about the colour red, because in
Flying Club it doesn’t stand for stop, it stands for go. Go and earn
miles, miles you can spend on some great rewards.
Just look at all the benefits you’ll get as a Flying Club Red member,
and remember, this is only the first tier – there are lots more where
these come from.
Flying Club Silver 07
Benefits
All the benefits of
Flying Club Red, plus:
Use Premium Economy
Check In on every flight,
regardless of your class
of travel.
Free membership of
Global Assistance, our 24 hour
emergency travel and event
ticketing facility, with services
ranging from assistance
with lost passports to
restaurant reservations.
Please see the back of
your membership card for
contact information or
visit our website for full
regional details.
There’s more:
10% off BCP Airport Parking
at London Heathrow and
London Gatwick. Just call
0870 013 4799 and
mention your Flying Club
membership number.
Four complimentary First
Class upgrade vouchers
for London Heathrow and
Gatwick Express trains
(two of each).
20% discount on gate
rates for long stay airport
car parking with Parking
Express at London Heathrow
and London Gatwick.
Your questions answered
by a dedicated
Flying Club Silver helpline.
For more details on the
benefits of Flying Club Silver
please go to
www.virgin.com/flyingclub
hi ho silver
Silver is a sign of refinement and distinction, which is why, when
you get to the level of Flying Club Silver, you can look forward to
something a little extra on top of all the benefits of Flying Club Red.
From avoiding the queues by using Premium Economy Check In
on all your flights, to upgrades on London Heathrow and
Gatwick Express trains, Silver membership makes you feel
even more special.
Flying Club Gold 09
No more queues for you
You and one guest can
use Upper Class Check In
on every Virgin Atlantic
flight, regardless of your
class of travel.
Benefits
All the benefits
of Flying Club Red
and Silver, plus:
You and one guest are
invited to make full use of
Virgin Atlantic Clubhouses*
around the world, when
flying with Virgin Atlantic
in any class.
Relax and refresh yourself
in Virgin Atlantic’s Revivals
lounge when flying into
London Heathrow on a ‘VS’
prefixed ticket, regardless
of your class of travel.
Take the Fast Track
through Immigration
and Security with one
guest when departing
from London Heathrow
and London Gatwick on
a Virgin Atlantic flight
in any class.
And that’s not all –
you’ll find yet more Gold
benefits over the page...
* Lounge facilities vary at destinations.
Ten complimentary
First Class upgrade vouchers
for London Heathrow and
Gatwick Express trains
(five of each).
that golden feeling
Flying Club Gold has almost endless benefits. So, take a deep
breath, because here they are, in full 24 carat glory.
10 Flying Club Gold
fly free
and the Gold benefits just keep coming...
And, as if all that
wasn’t enough
Receive a complimentary
companion ticket for
Virgin Atlantic flights
when you renew your
Gold membership*. Just
call your Flying Club
helpline to book.
Extra benefits
when you fly
Extra ways to earn
Earn an extra 25% of base
flown mileage across all
classes of travel
(see page 17 for details).
A Supplementary Silver
Account for someone aged
18 or over sharing your
home address. They get
the benefits of Silver
membership, while you can
spend miles from their
account to get rewards
more quickly.
Open a Family Account, which
allows three members of
your household aged between
2 and 17 to earn miles on
qualifying Virgin Atlantic
flights. Miles which will go
straight into your account.
An invitation to the bmi
business lounge at London
Heathrow International
Gate 14, when travelling
with bmi, regardless of
ticket type.
30% discount on gate rates
for long stay airport car
parking with Parking Express
at London Heathrow and
London Gatwick. Please call
0871 222 0222.
15% off BCP Airport
Parking at London Heathrow
and London Gatwick. Just
call 0870 013 4799 and
mention your Flying Club
membership number.
A guaranteed Economy seat
on any Virgin Atlantic flight,
provided a full fare flight is
booked at least three days
before departure.
Complimentary membership
of Global Assistance – our
24 hour travel guide, advice
bureau and personal
assistance service for
everything from hotel
reservations to replacing
lost travellers cheques.
Please see the back of your
Flying Club membership card
for contact information or
visit our website for full
regional details.
Invitations to special events.
Exclusive benefits when you
fly with Singapore Airlines
and many of our other
partner airlines.
For more details on the
benefits of Flying Club Gold
please go to
www.virgin.com/flyingclub
* Valid for 12 months from the date that it
was awarded. Tickets subject to availability.
See full Terms & Conditions.
12 Tier points
13
up, up and away
Now that you know what each membership tier of Flying Club has
to offer, you might be wondering exactly how you get from one to
the next.
When you fly with us or our partner airlines, alongside your miles
you earn tier points. If you earn a certain number within a
complete 13 month membership period† you’ll move up a tier, or
retain your tier status if you’re already a Silver or Gold member.
To move up the tiers:
Red > Silver
Silver > Gold
15 tier points
40 tier points
To retain your tier status:
Totting up tier points between London and New York:
Silver
Gold
Fly Economy
10 tier points
30 tier points
Virgin Atlantic
London Heathrow to Sydney
with a Hong Kong stopover
5
3
2
Tier points will be earned per sector
Flight over
2,000 miles
Singapore Airlines
Economy Class
Business Class
1
3
2
5
First Class
All Nippon Airways
5
Economy Class
Business Class
First Class
All other partner
Economy Class
Business Class
First Class
Upper Class
Premium Economy
5
3
Economy
2
Sector 2 Hong Kong – Sydney
5
7
Premium Economy
Economy
3
2
1
2
3
1
3
5
London Heathrow to Sydney direct
Advance to Silver
Advance to Silver
6 tier points
12 tier points
18 tier points
After your
1st round trip
After your
2nd round trip
After your
3rd round trip
10 tier points
20 tier points
30 tier points
After your
1st round trip
After your 2nd round After your
trip – enough to take 3rd round trip
you straight to Silver
0
1
1
1
2
2
40 tier points
Advance to Gold
After your
4th round trip
Please note: The table above is an example of tier points earned over a 13 month membership period.
Upper Class
Premium Economy
8
5
Economy
3
* Please visit www.virgin.com/flyingclub for a full partner
airline listing.
†E.g. 01 Jan 04 – 31 Jan 05.
After your
4th round trip
Fly Upper Class
Upper Class
airlines*
16 tier points
After your
3rd round trip
▲
Flight under
2,000 miles
12 tier points
After your
2nd round trip
Fly Premium Economy
Sector 1 London Heathrow – Hong Kong
Partner Airlines
8 tier points
After your
1st round trip
▲
Upper Class
Premium Economy
Economy
4 tier points
▲
Tier points earned per one way flight:
To view the number of tier points you’ve earned and how close you are to moving up a
tier or retaining your status, you can use our tier point calculator online. Simply go to
www.virgin.com/flyingclub and log in to your account.
get a buzz out of flying...
16 Earning miles
17
...miles and
miles and miles
As a Flying Club member, when you fly with us (on a qualifying flight)
you may think you’re just sitting in your seat travelling through the
air, but you’d be wrong. You’re also earning Flying Club miles. And that
goes for flying with our partner airlines, too, or spending the night in
a bed at a partner hotel, for that matter.
How many miles?
Did you know that it’s
3,458 miles from London
to New York? That makes it
6,916 there and back. And
that’s how many miles you’d
earn for a qualifying Economy
round trip flight to the
Big Apple – 100% of the
miles you fly (base flown
mileage). On full fare
Economy flights (Y, B
and L class), that rises to
125%, then to 150% on
Premium Economy flights
and 200% (13,832 miles!)
on Upper Class flights.
There’s more – Gold members
can look forward to earning
an extra 25% of the base
flown mileage on top
of the class mileage
detailed opposite.
Miles earned per round trip with Virgin Atlantic
To/from London
(Booking Class)
Economy
(M,Q,V,X,N*)
Economy
(Y, B, L)
Premium Economy
(W,S,K,H)
Upper Class
(J,D,Z)
100%
Base flown mileage
+25%=125%
+50%=150%
+100%=200%
Antigua
Bahamas
Barbados
Boston
8,174
8,688
8,420
6,534
10,218
10,860
10,526
8,168
12,262
13,032
12,630
9,802
16,348
17,376
16,840
13,068
Cape Town
Cuba
12,038
9,324
15,048
11,656
18,058
13,986
24,076
18,648
Delhi
Grenada
Hong Kong
8,338
8,710
11,940
10,424
10,888
14,925
12,508
13,066
17,910
16,676
17,420
23,880
Johannesburg
11,280
14,100
16,920
22,560
Lagos
Las Vegas
Los Angeles
6,230
10,448
10,884
7,788
13,060
13,606
9,346
15,672
16,326
12,460
20,896
21,768
8,860
6,916
11,076
8,646
13,290
10,374
17,720
13,832
Orlando
8,672
Orlando (to/from Manchester) 8,448
Port Harcourt
6,510
St Lucia
8,456
San Francisco
10,716
10,840
10,560
8,138
10,570
13,396
13,008
12,672
9,766
12,684
16,074
17,344
n/a
13,020
16,912
21,432
Shanghai
Sydney
Tobago
11,438
21,110
8,746
14,298
26,387
10,934
17,157
31,665
13,120
22,876
42,220
17,492
Tokyo
Washington DC
12,440
7,344
15,550
9,180
18,660
11,016
24,880
14,688
9,170
11,462
13,756
18,340
% mileage earned
Miami
New York (JFK/Newark)
Pay attention to this bit
Some very important things
to remember – ALWAYS quote
your Flying Club membership
number when booking and
checking in for flights with
Virgin Atlantic or one of our
partners. Otherwise you
won’t get the miles you’re
expecting. All Flying Club
miles and tier points must
be claimed within six months
of the activity date.
And finally, remember to
hold onto your ticket and
boarding pass until your
miles have been credited
to your account.
For a full list of how you can
earn Flying Club miles and
claim missing miles from
Virgin Atlantic flights, please
log in to your account at
www.virgin.com/flyingclub
To/from Hong Kong
Sydney
Your earnings begin at a minimum of 100% of the miles you fly on any qualifying
Economy flight. And they only go up from there.
* Earns only on Johannesburg, Cape Town, Lagos, Delhi, Port Harcourt and Tokyo.
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time flies...
You can reward yourself with a flight to Virgin Atlantic destinations
all over the world, from the Caribbean, Australia and America, to
India, the Far East, Africa...or the UK, if you happen to live in any
of the previously mentioned locations, as we know many of you do.
20 Rewards
title of page here 21
...when
you’re having fun
To give you a quick example – just 40,000 miles will get you an Economy
reward flight to any of our US destinations.
Companion flights
Why fly alone when, by spending just 20,000 miles on a companion reward
flight when you book a qualifying full adult fare, you can take someone
with you. Just call your Flying Club helpline to book.
Miles required for companion flights
Economy
Premium Economy
Upper Class
Miles required for Virgin Atlantic round trip reward flights
20,000
30,000
65,000
Economy
Premium Economy
Upper Class
Antigua
Bahamas
50,000
50,000
62,500
62,500
100,000
100,000
Barbados
Boston
Cape Town
Cuba
Delhi
Grenada
50,000
40,000
50,000
50,000
50,000
50,000
62,500
50,000
62,500
62,500
62,500
62,500
100,000
80,000
100,000
100,000
100,000
100,000
Hong Kong
Johannesburg
Lagos
Las Vegas
50,000
50,000
40,000
40,000
62,500
62,500
50,000
62,500
100,000
100,000
80,000
80,000
Los Angeles
Miami
New York (JFK/Newark)
40,000
40,000
40,000
62,500
62,500
50,000
80,000
80,000
80,000
Orlando
Port Harcourt
St Lucia
40,000
40,000
50,000
62,500
50,000
62,500
80,000
80,000
100,000
San Francisco
Shanghai
40,000
50,000
62,500
62,500
80,000
100,000
Sydney
Tobago
90,000
50,000
112,500
62,500
180,000
100,000
Miles required for a chauffeur driven car
To/from (one way)
From/to (one way)
Tokyo
Washington DC
60,000
40,000
80,000
50,000
100,000
80,000
London Heathrow or London Gatwick
USA airports
South Africa
London and Home Counties
Please check when booking
Please check when booking
10,000
10,000
10,000
40,000
50,000
80,000
Tokyo Narita (to airport only)
Tokyo 23 districts and Chiba
From outside the 23 districts
From Saitama/Kanagawa
35,000
45,000
55,000
To/from Hong Kong
Sydney
Remember, to book your Virgin Atlantic reward flights, just go to
www.virgin.com/flyingclub log in, and click on ‘Flights For Miles’.
The above mileage is for a round trip.
Upgrades
Your miles can take you up a class when you fly, or even all the way from
Economy to Upper Class. And you don’t even have to bribe anyone. Just
call your Flying Club helpline when purchasing a qualifying full adult fare
and ask to book an upgrade reward flight.
Miles required for upgrades
Economy to Premium Economy
Premium Economy to Upper Class
Economy to Upper Class
The above mileage is for a round trip.
Chauffeur driven car
If you’re taking an Upper Class reward flight, or have used your miles
to upgrade to Upper Class, let us whisk you to and from the airport
(starting from as little as 10,000 miles). Again, you just need to call
your Flying Club helpline to book or to find out more.
The small print
Please note that airport duties, passenger taxes and security charges are not included in a reward flight
and must be paid by each traveller. Once you’ve booked your reward, you may only change the date of travel,
subject to availability. Fees may apply. If cancelling more than seven days before travel we will credit 75% of
the miles back, subject to a handling fee. Handling fees vary by region.
Please check all Terms & Conditions at www.virgin.com/flyingclub before booking.
20,000
40,000
60,000
For full booking details and Terms & Conditions, please visit
www.virgin.com/flyingclub or call your Flying Club helpline.
Miles
22 Partner companies
perfect partners
You can earn and spend your miles with our partner companies.
We would go into details, but... just look at how many there are over
the page – it would take a telephone directory to list all the options.
Partners 25
Hotels:
Airlines:
Air Jamaica
Air New Zealand
Air Seychelles1
ANA (All Nippon Airways)
America West Airlines
The Austrian Airlines Group
bmi
Caribbean Star Airlines
Continental Airlines
Delta Air Lines
Frontier Airlines
Gulf Air
Hawaiian Airlines
Malaysia Airlines
SAS
Singapore Airlines
South African Airways
Arai Mountain & Spa
Bajan Services2
Blakes Hotel2
Elegant Hotels Group
Gitcombe House1
The Hempel2
Hilton HHonors®
Hyatt Hotels & Resorts®2
Le Meridien Hotels
Mandarin Oriental Hotel Group2
Marco Polo Hotels2
Millennium & Copthorne Hotels2
Morgans Hotel Group2
Orient-Express Hotels
Radisson SAS Hotels & Resorts
Red Carnation Hotels2
The Savoy Group2
Shangri-La Hotels & Resorts
Starwood Hotels & Resorts
Summit Hotels & Resorts2
Taj Hotels Resorts and Palaces
Traders Hotels
Twelve Apostles
Virgin Group companies:
Limited Edition by Virgin
The Roof Gardens
Virgin Active1,6
Virgin Balloons1
Virgin Bikes2,5
Virgin Books4
Virgin Cars2,5
Virgin Experience Days2
Virgin Holidays1,5
Virgin Vacations3
Virgin Vouchers1
The Virgin Wines Club5
Car rental:
Avis
Hertz
Stoutes
Cards:
American Express®2
Diners Club®2,3
Virgin Credit Card2,5*
Other partners:
BAA WorldPoints2
Bombay Brasserie2
Cunard2
EurostarTM 1
FTD.com
Nirvana Spa1
Parking Express1,4
Quilon Restaurant2
Sprint2,3
and many more local partners in
all Virgin Atlantic destinations.
1. Spend only
2. Earn only
3. US only
4. Discount only
5. UK only
6. South Africa only
* Issued by MBNA EBL.
For a full list of partners, please
visit www.virgin.com/flyingclub
More small but very important print
Bookings for partner reward flights cannot be accepted within seven days of travel. 14 days notice is required for partner rewards originating
outside your country of residence. Once you’ve booked your reward, you may only change the date of travel, subject to availability. Fees may
apply. If cancelling more than seven days before travel, we will credit 75% of the miles back, subject to a handling fee. Handling fees vary by
region. Partner airlines may take 48 hours to confirm availability. Additional restrictions apply for some partners.
Please check all Terms & Conditions before booking. For full partner Terms & Conditions please see www.virgin.com/flyingclub
26 Credit and charge card partners
27
plastic partners
Now you can earn even when you’re spending. Every time you use
your credit or charge card for a qualifying purchase, you can earn
Flying Club miles to keep your account topped up. Just so long
as it’s a Virgin Credit Card especially designed for Flying Club
members, an American Express Card or the Diners Club Card.
Miles earned on transactions with
Virgin Credit Card*
UK only
Earning
Additional information
No annual fee
15.9% APR (variable) on
card purchases. To apply
for the non fee card
call: 0800 056 5667
Quoting CU9A
2,000 bonus miles on first
transaction. 1 Flying Club mile
for every £1 spent.
£80 annual fee
15.9% APR (variable)
on card purchases
(19.1% APR (variable),
when including the
annual fee). To apply
for the fee paying card
call: 0800 056 5667
Quoting CV7K
4,000 bonus miles on first
transaction. 2 Flying Club miles
for every £1 spent.
Interest free period of up to
59 days on card purchases.
Free travel accident insurance.
Purchase protection included.
Terms & Conditions apply to
all insurances. Complimentary
Virgin Atlantic companion flight
with an annual spend of £15,000.
Miles earned on transactions with an
American Express Card
UK
Earning
Additional information
All charge card types
Convert 1 Membership Rewards
point into 1 Flying Club mile.
1 Membership Rewards
point for every £1 spent.
www.americanexpress.co.uk
Gold Charge Card
New card members receive
3,000 bonus miles on approval.
£95 annual fee.
2 Membership Rewards points
for every £1 spent directly with
Virgin Atlantic. First year card
membership fee waived.
www.americanexpress.co.uk
/virgingoldcardoffer
US
Convert 1 Membership Rewards
All charge card types
including the International point into 1 Flying Club mile.
Dollar Card
1 Membership Rewards
point for every $1 spent.
(Terms & Conditions apply).
www.virginmoney.com/flyingclub
* The Virgin Credit Card is issued by MBNA Europe Bank Limited, Registered Office: Stansfield House, Chester Business Park,
Chester CH4 9QQ. Registered in England number 2783251. Written quotations available on request. Credit is available,
subject to status, only to UK residents aged 18 or over. We will monitor or record some phone calls.
South Africa
All charge card types
Convert 1 Membership Rewards
point into 1 Flying Club mile.
Gold Charge Card
1,000 Flying Club miles on approval.
Supplementary
Gold Charge Card
1,000 Flying Club miles on approval.
Hong Kong
All charge card types
Miles earned on transactions with
Diners Club Card
US only
Earning
Additional information
All card types
Convert a minimum of 2,000
Club Reward Points into 1,000
Flying Club miles.
Automatic enrolment into
Club Rewards. 2 Club Reward
Points for every $1 spent.
www.clubrewards.dinersclubus.com
1 Membership Rewards
point for every R5 spent.
Convert 128 Membership Rewards
points into 10 Flying Club miles.
Minimum transaction – 12,800
Membership Rewards points and
then only in multiples of 1,000.
1 Membership Rewards
point for every HKD$1 spent.
Convert 1 Membership Rewards
point into 1 Flying Club mile. Must
be converted in multiples of 1,000
Membership Rewards points.
1 Membership Rewards
point for every ¥100 spent.
Japan
All charge card types
If you like the sound of the
latter, all you need to do is visit
www.virgin.com/flyingclub
log in to your account and
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ich
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tl
ov
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to
fly
is
send your friend an ecard.
All they have to do is enrol
in Flying Club, and as soon as
they take that qualifying flight,
the bonus miles will appear in
your account.
Here’s what you’ll earn:
Upper Class
Premium Economy
Economy
15,000 miles
7,500 miles
3,000 miles
This offer is not available in all regions.
Certain booking classes applicable.
Mileage levels vary by region. For more
information and full Terms & Conditions
go to www.virgin.com/flyingclub
at
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Miles More Friends
What is a friend? Someone
who’ll stand by you through
thick and thin. Who’ll laugh at
your jokes and tell you when
there’s something
green stuck in your teeth.
And someone who can earn
you thousands of miles
if they take a round trip
Virgin Atlantic flight after
you’ve introduced them to
Flying Club.
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To book Miles Plus Money
fares online, please go to
www.virgin.com/flyingclub
and log in to your account.
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Please note: Miles Plus Money fares do not qualify
for tier points and Flying Club miles. This offer is
not available in all regions. Fares and tier points
may vary. To find out more and for full Terms &
Conditions call your Flying Club helpline or go to
www.virgin.com/flyingclub
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7,500
2,000
Oc
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Upper Class
Premium Economy
Economy
bi
rd
Simple – it means you can
add Flying Club miles to your
cash as part payment on
fares to get some amazing
prices on flights. Or
Miles Plus Money for short.
Savings on round trip flights
Th
e
miles + money =
savings on flights
How many miles you need:
e.
tim
of
so
m
e
Miles Plus Money
At the risk of sounding like
your old maths teacher,
equations don’t have to be
complicated. Just take a
look at this one:
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make your
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ile
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28 Miles Plus Money and Miles More Friends
Upper Class 31
freedom
From the moment your chauffeur driven car picks you up to take
you to the airport, to the second you’re dropped off at your
destination, flying Upper Class is all about enjoying the freedom
to relax and fly in luxury.
Getting there and back
A chauffeur driven car takes
you to and from the airport
at both ends of your journey.
And your chauffeur will check
you in at Drive Thru Check In2.
1
Before your flight
Wander into the Clubhouse3
before your flight, where you
can have a drink, relax over
a meal, listen to some music,
get on with some work, or
even get a quick haircut
if you are flying out of
London Heathrow or
London Gatwick.
Onboard
You can settle back in your
seat or mix and mingle at
the onboard bar, choose
to eat what you want,
when you want from our
Freedom menu and enjoy
a relaxing massage4.
Suite dreams
Fly in the Upper Class Suite5
and, at the touch of a
button your seat flips over
to become the biggest fully
flat bed of any airline’s
business class.
Before you bed down, you
can choose what to watch
or play on your 10.4" fully
adjustable TV screen. There’s
a huge range of on demand
films, TV shows and games.
Every Suite has direct aisle
access, so the days of
stepping over a neighbour
are gone. And, if you’re
feeling sociable, you can
invite a friend to share
a drink as your ottoman
doubles as a seat for
a guest.
For the latest information
on which routes offer the
Upper Class Suite, and its
continuing roll out across
our fleet, please go to
www.virgin.com/atlantic
1. Restrictions apply.
2. Available at London Heathrow,
London Gatwick and Johannesburg.
3. Lounge facilities vary at destinations.
4. Available on flights to or from London Heathrow.
5. For operational reasons we cannot guarantee
that aircraft will not change without prior
notice. Some aircraft may not be fitted with
the Upper Class Suite.
32 Premium Economy and Economy
space
Flying Premium Economy allows you space
to think, to stretch out and to be yourself.
Dedicated to you
DIY Check In1 lets you avoid
the queues by checking in
online from 24 to 2 hours
prior to departure.
If you decide not to DIY you
can still skip the queues at
the airport with our
dedicated Check In.
Alternatively, when you get
to the airport simply check
yourself in at one of our
DIY Check In Kiosks2, before
dropping off your bags.
Once settled in your
dedicated cabin, you can
celebrate the start of your
journey with a complimentary
glass of champagne, then
sit back and enjoy the flight
in your bigger and wider seat,
including headrest, legrest
and a seat pitch of 38".
fun
As soon as you sit down in Economy you’ll find
your amenity kit containing all the bits and bobs
so useful on a flight – like eyeshades, earplugs,
toothbrush and a pen and pad.
Enjoy every minute
Take advantage of
DIY Check In1 to get onboard
swiftly and start enjoying the
entertainment available on
your personal seatback TV.
1. Available to all destinations except
Nigeria and when travelling to the
UK from Delhi and the Caribbean.
2. Currently installed at London Heathrow,
and being rolled out at destination
airports around the world.
3. Flights originating from the UK.
You get up to 20 channels of
award winning entertainment,
including films, documentaries,
comedy and kids programmes,
as well as up to 14 audio
channels. Plus rolling out
across the Virgin Atlantic
fleet is our newest system
called v:port which has the
latest in audio and video on
demand, allowing you to stop,
start, fast forward and rewind
all the action.
Kids get a free K-iD pack3,
filled with goodies; from
puzzles and magazines to
a baseball cap, and there’s
plenty of inflight entertainment
to keep them amused.
Free ice cream during the
films, and complimentary
drinks throughout the journey
make for a fun filled flight.
34 Save time online
save time online
Why spend time on the phone to your Flying Club
helpline when you can get so much done online at
your leisure?
You can do all the
following on the
Virgin Atlantic website:
Check in online between
24 and 2 hours before your
flight with DIY Check In1.
See what entertainment
you’ll have inflight.
Get inflight health tips.
Check the estimated arrival
and departure times of
Virgin Atlantic flights.
Manage your Virgin Atlantic
flight bookings, view and
amend your seat
assignment and meal
preferences2.
Book hotel stays with
our partner hotels2.
Purchase travel insurance3.
Order foreign currency3.
Prebook airport parking3.
Find up to date guides on
what to see and do at all
of our destinations.
Check the visa requirements
for your destination.
To start saving time
straight away, just go to
www.virgin.com/atlantic
And, if you register your
Flying Club account online,
you can also:
Keep track of your account
– view your account balance,
membership level, tier points,
recent transactions and
manage your Flying Club
contact and communication
preferences.
Claim missing miles from
Virgin Atlantic flights or
from car rental with Hertz
or Avis within the past
six months.
Keep up with the latest
news, offers, competitions
and member updates.
Book Virgin Atlantic flights
online and get a £5 discount
per person (UK only)4.
Pay part cash, part miles
and get great deals on
Virgin Atlantic flights with
Miles Plus Money.
Earn up to 15,000 bonus
miles by introducing your
friends to Flying Club with
Miles More Friends.
To register your Flying Club
online account, please go to
www.virgin.com/flyingclub
click ‘Register Online’ and
then follow the instructions.
1. Available to all destinations except
Nigeria and when travelling to the UK
from Delhi and the Caribbean.
2. Certain restrictions apply.
3. UK only.
4. Subject to change.
spend time on life