the 2015 Survival Guide - Whistler Community Services
Transcription
the 2015 Survival Guide - Whistler Community Services
Welcome to Whistler! Our community is a great place to live, work and play. Whistler is a mountain community like no other. From the early pioneers to today’s vibrant neighbourhoods, we embrace our connection to nature and enjoy an exciting village scene that matches the majesty of our mountains. Outdoor adventure and recreational opportunities draw people to Whistler, and the lighthearted community atmosphere makes them stay. Whistler Village is the centre of the community. The village stroll links the diverse array of restaurants, shops and services, as well as community amenities such as the library, Millennium Place Theatre and the Whistler Conference Centre. The many neighborhoods, trails, parks, schools and other amenities such as the Meadow Park Sports Centre are connected by the 40-kilometre Valley Trail. To learn more about the services and programs offered by the Resort Municipality of Whistler, I encourage you to visit whistler.ca. Sign up for updates to stay informed about upcoming news and events. Whether you are here for two days or two decades, welcome to Whistler! Mayor Nancy Wilhelm-Morden Resort Municipality of Whistler whistler.ca Mountain Psychology and Neurofeedback Centre Stephen L. Milstein, Ph.D., R. Psych. BC #765 - 604.938.3511 Dawna Dixx Milstein, OT. COTBC # AA0201 - 604.938.3523 Whistler: #107 - 4368 Main St, Whistler, B.C. V0N 1B4 Squamish: 38077 2nd Ave, Squamish, B.C. // 604.848.9273 Serving sea to sky for 18 years WHISTLER’S NEIGHBOURHOOD SURVIVAL HANDBOOK The Whistler Community Services Society’s (WCSS) Survival Guide is designed to help you navigate Whistler and its many neighbourhoods. It will provide you with resources and tools along with some local’s insights about situations you might run into while you are here. At the beginning of this guide you will find your Whistler Arrival Checklist. These items need to be taken care of immediately upon your arrival to Whistler, or where possible, even before from home. Information includes how to get a Work Permit and Social Insurance Number, where to look for work, and how to find a place to live. See page 9 for more details. The Survival Toolkit, page 17, consists of programs and services that you might need to use in order to make it through a season or longer in Whistler; along with information on your rights here in Canada. A simplified version of the toolkit, with all the important contact numbers, is located on the last page of the WCSS Survival Guide, making it easy for you to find services when needed. The information for each neighbourhood in Whistler is separated into the following sections: Hey, won’t you be my neighbour? A list of the other residential areas close by each neighbourhood. Getting Around: Tips on how to best get around the neighbourhood by bus, bike, walking or skate board. Local’s Tip: The inside scoop from locals about the hidden gems and secrets of the neighbourhoods. Let’s Get You Connected: Support Services, resources and activities available in the area. By reading through this Whistler Neighbourhood Survival Guide, you should find enough hints and tips to help transform you from a newbie to a full fledged Whistler local. Whistler Community Services Society (WCSS): www.mywcss.org Whistler Survival Guide 15-16: www.mywcss.org/whistler-survival-guide WCSS Whistler Survival Guide 5 IN A BIT OF A PRICKLE? Everybody needs a helping hand once in a while... Whether it’s out on the mountain or in the village, injuries and illness are a fairly common occurrence in Whistler. If you find yourself struggling due to injury or illness, WCSS and the Helping Hand Program may be able to help you out. We can help organize transportation to/from hospital and doctor’s appointments (including appointments further afield), and provide other resources to make sure you are getting the things that you need to get back on your feet. For more information or to volunteer, contact 604-932-0113 or [email protected] Fuel yourself and your family. Whistler’s Largest Grocery Store Marketplace, Whistler. Open 8:30am - 10pm daily. Free Parking 604-938-2850 marketplaceiga.com TABLE OF CONTENTS PUBLICATION: Whistler Community Services Society 604-932-0113 www.mywcss.org Authors: Jackie Dickinson Cathy Martin Editors: Jackie Dickinson, [email protected] Cathy Martin [email protected] Advertising Sales: [email protected] [email protected] 604-932-0113 Design: Ruth Barrow Whistler Creative [email protected] www.whistlercreative.ca Illustrations: Baz Carolan bazoneart.com [email protected] WCSS Whistler Survival Guide 9 Whistler Arrival Checklist 17 Survival Toolkit 20 Whistler Welcome Week 33 Mental Health & Wellness 38 Cheakamus Crossing/ Function Junction 41 Spring Creek 44 Whistler Creek 46 The Village 51 Nesters 55 Alpine and Beyond PRINTED ON FSI Certified and FSC Certified Papers. Please share this Guide with someone else or recycle when you have finished with it. 7 Need to find work but don’t know where to start? We have the information and WorkBC Centre quickly. 204-1200 Alpha Lake Road Open Monday - Friday 9:00am - 5:00pm Talk to one of our friendly No appointment necessary! employment services to everyone in our community. Outreach services available at: Whistler Public Library Mondays, 3 PM – 6 PM Pemberton Library Thursdays, 1 PM – 5 PM For more information call: 604-932-1600 or Toll Free 1-877-932-1611 www.whistlerESC.com The Employment Program of British Columbia is funded by the Government of Canada and the Province of British Columbia. WHISTLER ARRIVAL CHECK LIST: You may have heard that Whistler can be a tough town to get a grip on. This is especially true if you arrive in late fall or over the winter, when all the jobs have been filled and rooms taken. Here is a checklist to help you get yourself set up in Whistler. 1. GET A WORK PERMIT TO WORK IN CANADA BEFORE YOU ARRIVE This website can help you clarify what you need in order to earn a living here www. cic.gc.ca/english/work/index.asp. 2. APPLY FOR A SOCIAL INSURANCE NUMBER (SIN) Your Work Permit isn’t quite enough to get you legally working in Canada; you also need to apply for a Social Insurance Number (SIN). To do this, take your ID including your passport to a Service Canada location. The closest office location is Squamish; however, you can stay local and visit the Service Canada Outreach office at the Whistler Chamber of Commerce, which operates on the third Wednesday of each month. For more information and specific dates see www.whistlerchamber.com/EmploymentResources/Service-Canada-Outreach. html 3. GET CANADIAN CURRENCY You’ll need about $3,000 to get through your first month in Whistler. You can expect to spend this on rent, damage deposit, food, phone, fun and other basics until you get your first pay cheque. WCSS Whistler Survival Guide 4. GET A BANK ACCOUNT You will need a bank account to deposit and cash pay cheques. To open an account, you’ll need photo ID and may have to make an appointment. Whistler has five banks. RBC - Royal Bank of Canada 101-4000 Whistler Way - Village 604-938-5800 TD Bank Financial Group 138-4370 Lorimer Road – Village 604-905-5500 CIBC Bank 4338 Main St Unit 102 - Village 604-966-0200 BlueShore Financial 101-4321 Village Gate Boulevard - Village 604-982-8000 Scotia Bank 2059 Lake Placid Rd – Whistler Creek 604-966-3232 5. GET A PHONE Phone companies for land lines are known to ask for big deposits. Get a mobile or cell phone and buy minutes. It is cheaper, more secure and you’re in control. Note: The area code for the Whistler area, Vancouver and the lower mainland is 604 or 778, and you must dial 1 before the area code to make a long distance call. Although Squamish and Pemberton are part of the Sea to Sky Corridor and less than 45 minutes away please remember that if you are calling from Whistler it is a long distance call. 9 6. GET A PLACE TO LIVE If you arrive in late fall, finding a place to live, can be harder than you think. You can expect to share accommodations, as in most cases, privacy is an expensive commodity in Whistler. The going rate for a room in a shared house can be around $600-$700, or if you are willing to share a room it may be less. Social Media and various online websites have made finding a place to live a bit easier and to see what is available join the Facebook group Whistler Housing Rentals for Locals or check out the accommodation seeker board on the Whistler Housing Authority website: www.whistlerhousing.ca. The classified section in the local paper can also be a resource and you can check out The Pique, www.piquenewsmagazine.com. Take the time to look at different places, the difference between where you live and whom you live with can make or break your Whistler experience. Hunting for rental housing in any city can be exhausting. Going to view small dingy one-bedroom apartments ‘accidentally’ listed as 2 bedrooms or a small dark apartment described as ‘huge’ and ‘bright’ is frustrating. Even worse is paying a deposit on property that does not exist. Here are some tips to help you avoid some of the mistakes that can be made when looking for rental property: In these circumstances, it’s probably not legitimate. • Get recommendations from people you know. This way you are more likely to deal with reputable agencies or landlords. • Don’t give up your money too quickly. No money should change hands until the property has actually been rented. • Be careful when looking online. There have been reported cases where a renter found the same pictures of an apartment for rent but at a different address. Or sometimes, the property doesn’t exist at all. • Sign and find out the terms of your lease. It’s always a good idea to read the fine print on your rental contract and find out if there is a penalty for early termination of your lease. • Do a reasonableness check on rental rates for similar properties in the same area. If the rent seems too low, do more research. If you think you have been scammed, call the Whistler RCMP. There are a few hostels and lodges in town that can serve as a good landing pad while you hunt for a place to live. Southside Lodge 2102 Lake Placid Rd, in Creekside 604-932-3644 www.southsidelodge.com • Be aware of offers that seem too good to be true. This is especially true if it involves sending money to a third party. NEED HOUSING? whistlerhousing.ca WCSS Whistler Survival Guide The Whistler Housing Authority can help you. Long-term rental & ownership housing available for Whistler employees. 11 afe Licensed on-site c HI-WHISTLER IT’LL KNOCK YOUR IT’LL KNOCK YOUR SOCKS OFF! W: W: hihostels.ca/whistler hihostels.ca/whistler T: T: 1.866.762.4122 1.866.762.4122 A: A: 1035 1035 legacy legacy way way JOB SEEKERS PACKAGES AVAILABLE! afe Licensed on-site c FROM $32 STAY SLOPESIDE THIS SEASON... housing division AFFORDABLE HOUSING OPPORTUNITIES DO EXIST IN WHISTLER! Self contained fully furnished 2 bedroom units located on Blackcomb Mountain. RATES STARTING AT $16.25 $455 PER NIGHT FOR 4 WEEKS SUBJECT TO AVAILABILITY 34 WCSS wHIsTLer surVIVAL guIde Call 604-932-4706 or email [email protected] Hostelling International Whistler 1035 Legacy Way, in Cheakamus Crossing 604-962-0025/1-866-762-4122 www.hihostels.ca/whistler If you want to see more of BC, Canada and beyond, a Hostelling International membership is a pretty cost effective way to do it. Membership is $35. Whistler Lodge Hostel 2124 Nordic Drive | 604-932-6604 whistlerlodgehostel.com Once you have secured a place to live be sure to get renters insurance. Banks and Insurance Agencies in Whistler sell inexpensive policies. There are a number of reasons to purchase rental insurance. As a Tenant you are liable – yes, legally responsible – for any harm you cause to any part of your building and to others who live or visit there. If your toaster oven starts a fire that damages not only your apartment, but also the neighbours WCSS Whistler Survival Guide or perhaps the entire complex, you may have to pay out a lot of money. You might not think that you own much of real value, but what if you had to replace everything all at once, due to fire or water damage? Replacing your clothing, alone, could run you a few thousand dollars. And that old futon and bed might not look like much, but buying new ones would be hard on the wallet. When you consider what it would cost to replace everything, monthly insurance premiums may look pretty good by comparison. Some people believe they are covered under the building owner’s insurance policy if there is a fire or if someone breaks into their home. Be aware that this is not the case! If you are interested in long-term affordable rentals and ownership housing opportunities for Whistler employees, check out the Whistler Housing Authority www.whistlerhousing.ca. 13 Everything you need for a cozy home in Whistler Furniture, appliances, building supplies and tools are among the amazing treasures always coming in. Our charitable thrift store funds programs and services offered by Whistler Community Services Society. Shopping and Donation Hours: 10am-5pm Daily. Curbside pickups and deliveries every Sunday for $35 anywhere in Whistler. 103-1400 ALPHA LAKE ROAD, FUNCTION JUNCTION, WHISTLER 604-932-1125 [email protected] MyWCSS.org WHISTLER COMMUNITY SERVICES SOCIETY @REUSEITWHISTLER 7. KNOW YOUR RIGHTS TENANCY RIGHTS A landlord can ask for the first month’s rent and a half-month for a damage deposit. This is all they are legally entitled to ask. If you are having problems or feel a landlord is treating you unfairly, contact the Residential Tenancy Branch at 1-800665-8779, www.rto.gov.bc.ca or HSRTO@ gov.bc.ca. You can also contact the Tenant Resource & Advisory Centre (TRAC) at 1-800-665-1186 or www.tenants.bc.ca. EMPLOYMENT RIGHTS Take a few minutes to find out what your rights are in Canada. The Employment Standards branch can help you figure out your employment rights. 1-800-663-3316 or www.labour.gov.bc.ca/esb. HUMAN RIGHTS If you feel as if your Human Rights are being violated, that you have been discriminated against on the basis of sex, age, race or religion, or have been wrongfully dismissed from a job, contact the BC Human Rights Tribunal at 1-888440-8844 or www.bchrt.gov.bc.ca. 8. GET A JOB Local’s Tip: “Shoulder Season” is what the locals call the quiet couple months between the September Labour Day weekend and the middle of December. It’s during this time that the resort slows down with visitors and many seasonal jobs come to an end. There are a few events that bring visitors to town, but if you want to be able to enjoy the restaurant specials, buy some new winter gear and pay your rent, it’s a good idea to plan ahead and put some money away, for a rainy day - literally. WCSS Whistler Survival Guide Check the local paper, both online and in print, for job listings as well as social media and advertised Job Fairs. The Pique www.piquenewsmagazine.com. Whistler/Blackcomb Job Fair: October 30th and October 31st, 2015. Contact WB Recruiting for more details 604-938-7557 or www.whistlerblackcomb.com/ employment WorkBC Employment Services Centre - Training Innovations Free employment services located in Function Junction. Get help with job search and resume writing. Access to fax, photocopier and computers for job search. Employer Services and Personal Employment Planning services offered. Contact 604-932-1600 or www.training-innovations.com. Whistler Chamber of Commerce Employment Resources & Job Board: www.whistlerchamber.com/ membership/employment-resources Job Lines: Fairmont Chateau Whistler: 604-938-2200 Whistler/Blackcomb: 604-938-7367 Facebook: Whistler’s Job Board Websites: www.whistler.ca/careers www.indeed.ca www.workbc.ca/Jobs whistler.craigslist.ca So now that you have completed your Whistler Arrival Check List, it is time to look at the Survival Skills you need to develop to make it through a winter season and more in Whistler. 15 Call Chris 604.938.3902, Jackie 604.902.5089 or Ashlin 604.902.0670 16 24/7 Crisis Line 1.866.661.3311 WCSS Whistler Survival Guide SURVIVAL TOOL KIT: THINGS YOU CAN USE TO GET THROUGH THE YEAR.. WCSS OUTREACH WCSS COUNSELLING ASSISTANCE Outreach workers provide free, confidential support for anyone experiencing challenges with mental health, hunger, housing, drug and alcohol misuse, employment, eating disorders, relationship violence, roommate conflict or homesickness. If you just need to talk or would like to find out about other WCSS programs below please contact Ashlin 604-902-0670 [email protected], Chris 604-938-3902 [email protected] or Jackie [email protected] 604-902-5089. Or visit www.mywcss.org/outreach. Offers counseling for financially restricted individuals, couples and families who need help. Those who meet the financial criteria can access from $35-$50/hour towards counseling, to a maximum of 6 sessions per year. An Outreach Worker will meet with you to go over the list of qualified counselors/ psychologists. See www.mywcss.org/counselling-assistance for more information. WCSS EMERGENCY FINANCIAL ASSISTANCE PROGRAM Support for Whistler residents in the event of a financial emergency threatening their health or well-being. Applications are reviewed after a meeting with an outreach worker and many factors go into making a decision about approval of funds. Applicants must provide a driver’s license or other photo identification, and proof of being a Whistler resident for over 6 months. To learn more about the program, please contact an outreach worker. Ashlin 604-902-0670 [email protected], Chris 604-938-3902 [email protected] or Jackie [email protected] 604-902-5089. WCSS Whistler Survival Guide WCSS FOOD BANK The Whistler Food Bank exists to provide assistance to people and The Whistler Food Bank exists to provide assistance to people and families who need help. Food Banks are a temporary solution for people who are doing all that they can to become self-supporting. The community of Whistler has a wide range of services available to help people meet their basic needs and people who use the Food Bank are made aware of these programs. Food is distributed every Monday from the Whistler Blackcomb Foundation Social Services Centre at 1519 Spring Creek Drive 10 a.m. - 12 p.m. except when a Stat. Holiday falls on a Monday, the Food Bank will distribute on Tuesday. For urgent inquiries or to volunteer call 604-935-7717 www.mywcss.org/food-bank 17 PROGRAM LEISURE AND ASSISTANCE (PLAY) FOR YOU WCSS fooD Bank the Whistler food Bank exists to provide Financially restricted Whistler families assistance to people and families who need andfood singles canare receive a $124.00 credit help. banks a temporary solution forper people whotoare all that they can person bedoing applied toward any to become The community programself-supporting. offered by the RMOW recreation of whistler has a wide range of services department. applicant must be a available to helpThe people meet their basic Whistler resident (proof required that they needs and people who use the food bank arehave made awarein ofWhistler these programs. food isof resided for a minimum distributed every monday from the whistler 6 months). For more information on how blackcomb foundation social services centre to apply contact outreach worker or at 1519 spring creek an drive 10:00 a.m. - 12:00 p.m. except when a stat. Holiday falls on visit www.mywcss.org/recreation-credit a monday, the food bank will distribute on Tuesday. for more urgent inquiries or to COMMUNITY VOLUNTEER INCOME volunteer please phone 604-935-7717,or email www.mywcss. [email protected], PROGRAM org/pages/food-bank Volunteers with WCSS can help you prepare a simple tax return if you are WCSS CommunIty kItCHenS financially restricted, visit www.mywcss. Looking for something else than the bars to occupy your evening? Join usor tocall participate org/income-tax-program 604-932in a fun, interactive cooking class where 0113 for more information. participants learn to how to prepare healthy, delicious meals on a budget. Participants learn about nutrition,HAND seasonal eating and WCSS HELPING will meet like-minded community members. classes arebusted held atup? 1519Lost spring creek drive Are you your mobility (whistler blackcomb foundation social due to some reason beyond your control? services centre) at 6:30pm. contact sara at WCSS Helping Hand volunteers 604-935-7717 to book your spot. seeare ready www.mywcss.org/pages/communityand willing to drive you to your doctor, kitchens help you get groceries or any of those other essential everyday things you need WCSS taX aSSISt ProGram to do to survive. Contact Cathy at cathy@ Volunteers with WCss can help you prepare mywcss.org or 604-932-0113. a simple tax return if you are financially restricted. see www.mywcss.org/pages/ tax-assist or callEDUCATORS 604-932-0113 for more WCSS PEER information. Volunteer to become a Peer Educator! Peer Eds are trained, starting in the month of October, by the WCSS Outreach team to provide support and referral services to friends co-workers. Contact Ashlin at WCSS and HeLPInG HanD 604-902-0670 more to register. Are you bustedfor up? Lostinfo yourand mobility due to some reason beyond your control? WCss helping hand volunteers are ready WCSS RE-USE-IT and willing to driveCENTRE you to your doctor, help you get groceries or any of those other Located Function, it is you Whistler’s essentialin everyday things need to do to survive. contact melissa 604-902-0865 or favourite non-profit thrift store. You [email protected] can set yourself up with everything from dishes, to skis. The store carries WCSS Peer eDuCatorS electronics, books, shoes, clothes, sport Volunteer to become a Peer educator! Peer equipment, and all the stuff you need in eds are trained in available resources, by Whistler. are low and theprovide goods are the WCssPrices outreach team, and support and referral services to friends and used, but in great condition. Donations co-workers. contact Jackie 604-902-5089 are also gratefully received, but must be [email protected], for more info and to clean and in working order. The proceeds register. from the WCSS Re-Use-It Centre support over 26 re-uSe-It Whistler programs and services, WCSS Centre including WCSSitFood Bank. The store Located inthe function, is whistler’s favourite non-profit thrift store.6you setCall yourself is open from 11 a.m.p.m.can daily. 604-up with everything from dishes, to skis. The store 932-1121 or e-mail [email protected]. carries electronics, books, shoes, clothes, furniture, sport equipment, and all the stuff you need in whistler.CENTRE Prices are low and WCSS RE-BUILD-IT the goods are used, but in good condition. donations are gratefully received, but Everything youalso need for a cozy home in must be clean and in working order. The Whistler. Furniture, appliances, building proceeds from the WCss re-use-it Centre supplies and30 tools are among the and support over whistler programs services, including WCss food Bank. amazing treasuresthe always coming in. OurThe store is open from 11-6 funds daily. call 604-932charitable thrift store programs and 1121 or [email protected] services offered by Whistler Community Services Society. Shopping and donation WCSS re-BuILD-It Centre hours 10:00tables, a.m.-5:00 p.m.dressers, Daily curbside need beds, chairs, lamps? pickups and deliveries Visit us for great secondevery hand Sunday items atfor the wcss re buildin It Whistler. centre in Located function.at Located $35 anywhere 103at 103-1400 Alpha Lake rd (on the left, just 1400 Alpha Lake Road, Function Junction, past delish cafe, next to whistler Printing Whistler 604-932-1125 oropen rebuildit@ and walsh restoration), 7 days a week 10am-5pm, 604-932-1125. Visit www. mywcss.org. mywcss.org/re-build-it-centre. SOUTHSIDE LODGE Ride more, Spend Less Budget Accommodation • Best Location in Whistler 200m from Creekside Gondola • Daily, Weekly, Monthly Free Wi-Fi/Internet • ($27-$31/Night plus tax) 18For Reservation: [email protected] • www.southsidelodge.com • (604) 932-3644 WCSS Whistler Survival Guide • 2102 Lake Placid Rd, Creekside YOUR COMMUNITY RESOURCES GARBAGE, RECYCLING & COMPOST RESORT MUNICIPALITY OF WHISTLER (RMOW) 4325 Blackcomb Way 604-932-5535 www.whistler.ca Due to a large wildlife population, Whistler does not have door-to-door pick-up. BYLAW 4325 Blackcomb Way 604-935-8280 www.whistler.ca/bylaw WHISTLER POLICE/RCMP 4315 Blackcomb Way 911 - Emergency 604-932-3044 – Non-emergency www.bc.rcmp.ca WHISTLER FIRE RESCUE 911 - Emergency 604-935-8260 - Non-emergency THE POST OFFICE To rent a Postal Box, you need to make a $15.00 deposit for a set of two keys. Whistler Visitor Centre Postage Stamps are available at this location Whistler Post Office - Marketplace 1-800-267-1177 106-4360 Lorimer Road www.canadapost.ca WCSS Whistler Survival Guide Your building may have facilities, or you may have to transport your waste to the Nester’s (8010 Nester’s Road) or Function Junction (1001 Lynham Road) garbage, compost and recycling depots. Please note the operating hours for these locations are 7 a.m. - 7 p.m. and attendants are on site to provide help with recycling, garbage and compost needs. Household hazardous wastes can be delivered to the product care centre at Carney’s Recycling headquarters at 38950 Queensway in Squamish, or to the Regional Recycling building at the Nesters Depot site between 9 a.m. - 5 p.m. daily. RECYCLING TO SUPPORT A GOOD CAUSE: Look for special bins with the WCSS logo at WB HOUSE (Glacier Location), Tamarisk, Function Recycling Depot, Olive’s Market, Nester’s Recycling Depot and the WCSS office in Spring Creek. All bottles donated into these special bins help support WCSS Programs and Services. There is zero tolerance for littering in and around Whistler, and if caught you could find yourself with an expensive fine. Be aware of bears! Bears will eat your garbage, so be sure to keep your garbage and recycling secure indoors until you are able to take it to the depot. Find information about what your can recycle and compost visit www. whistler.ca/solidwaste. 19 WCSS WHISTLER WELCOME WEEK WCSS Welcome Week is your chance to get to know Whistler locals, resources, and new friends while enjoying some cheap food and entertainment. Events from November 16th – November 21st, 2015. Please contact Jackie at 604-902-5089 or [email protected] for more information about the events. MONDAY NOVEMBER 16TH FRIDAY NOVEMBER 20TH Pancake Breakfast 10 a.m. - 12 p.m. | Whistler Fire Hall | $3 Presented by Rotary Club of Whistler Millennium Bad Taste Bingo Presented by the Whistler Public Library 6:30 - 8 p.m. | Whistler Public Library, Community Room | FREE Complimentary Yoga Class 1:30 – 2:30 p.m. | Yama Yoga | FREE SATURDAY, NOVEMBER 21ST “Games Night” 7 - 9 p.m. | Whistler Public Library, Community Room | FREE Presented by the Friends of the Whistler Public Library, TUESDAY, NOVEMBER 17TH Complimentary Yoga Class 1:30 – 2:30 p.m. | Yama Yoga | FREE LUNA Dodgeball 8 - 10 p.m. | Myrtle Philip Community Centre WEDNESDAY, NOVEMBER 18TH Complimentary Yoga Class 1:30 – 2:30 p.m. | Yama Yoga | FREE Whistler Volunteer Fair and Expo 3 - 5:30 p.m. | Whistler Conference Centre The Jill Ackhurst Community Welcome Dinner 5 p.m. | Whistler Conference Centre Sea to Sky Ballroom | $5 For tickets please go to the Whistler Visitor Centre or contact [email protected] THURSDAY, NOVEMBER 19TH Complimentary Yoga Class 1:30 – 2:30 p.m. | Yama Yoga | FREE LUNA lounge Yoga 5:30 - 7 p.m. Sexual Health Tune-Up By Options for Sexual Health 7 p.m. Doors Open 7:30 p.m. Show at Rainbow Theatre Free Introduction to Mindfulness and Meditation Workshop Presented by the Whistler Women’s Centre 3 - 4 p.m. | Whistler Public Library Class will be facilitated by a Yoga and Meditation Instructor. Women of all ages are welcome. Call Whistler Public Library at (604) 935-8433 to Register. Questions? Call Whistler Women’s Centre at (604) 962-8711 Free Women’s Self-Defense Workshop Presented by the Whistler Women’s Centre 4 - 6 p.m. | Whistler Public Library Class will be facilitated by Cole Manson, Head Instructor of Jiu-Jitsu and SelfDefense at Awesome Arts Academy. Women of all ages are welcome. Call Whistler Public Library at (604) 935-8433 to Register. Questions? Call Whistler Women’s Centre at (604) 962-8711 Feeding the Spirit - Free food! Prizes! 5:30 - 7:30 p.m. | Whistler Museum Come explore Whistler’s past. / / / / p. Eric Berger BUS TRAVEL CERTIFICATION Greyhound Bus 1-800-661-8747 or www.greyhound.ca for trips to Pemberton, Squamish, Vancouver and beyond. If you travel a lot, consider buying commuter packs which are good for six months from the date of purchase. To work with food you may need a Food Safe certificate, check the Whistler Chamber of Commerce, www.whistlerchamber.com, for course dates. If you want a job serving alcohol you’ll need the BC Serving It Right certificate. Take the exam online for $35 and save a few bucks and paper! Visit www.servingitright.com. Pacific Coach Lines 1-800-661-1725 or www.pacificcoach. com/Schedules-Fares/VancouverWhistler-Schedules, offering scheduled service to/from the Vancouver Airport. Tickets can be purchased at the Whistler Visitor Centre and inquire about a locals discount. Please be sure to bring photo identification with a local address. Ride Booker A Whistler Shuttle Service from Vancouver Airport (YVR) to Whistler Call: 1 (866) 943-0516 | 1 (604) 966-2209 or visit www.ridebooker.com/transfers/yvr/ whistler/whistler-shuttle. CANADIAN INCOME TAX REFUNDS If you are in Whistler on a Working Holiday Visa you may be entitled to a tax refund at the end of the tax year. The deadline for filing your taxes is April 30th. You can apply directly to the Canadian Revenue Agency, use a tax refund company, or if you are financially restricted, are not self-employed and have a simple return you can access the WCSS Community Volunteer Income Tax Program In conjunction with the Canada Revenue Agency and the Whistler Public Library, WCSS offers volunteer help for Whistler residents in completing and submitting their yearly tax returns at no cost. For more information please contact 604-932-0113 or visit www.mywcss.org/ income-tax-program. WCSS Whistler Survival Guide THE WHISTLER EXPERIENCE AND SPIRIT PASS The Whistler Chamber wants to invest in your Whistler experience. Learn the fundamentals of ultimate service so you can elevate the customer experience. We are offering you training to get you stoked: • EPIC Service: Implement the 3 R’s (Whistler’s service values) • “Moments of Power” to create excellent service experiences • Wine 101, Resort Information Trade Show and new online tutorial • For newcomers to Whistler: Whistler Experience Welcome Sessions with Mike Douglas Register for Whistler Experience training at www.whistlerchamber.com and build your résumé. Enjoy your Spirit Pass (and save $600) plus many other activities with your special Whistler Experience discount. 23 SPIRIT CARE GETTING AROUND WHISTLER Our Lady of the Mountains Roman Catholic Church 6299 Lorimer Road – Whistler Cay 604-905-4781 The guide has been organized by neighbourhoods so that you can easily navigate your way around this community by bus, bike, walking or car. Each neighbourhood has its own unique charm, services, trails and hidden gems. Whistler is a pretty easy place to get around. Kilometers of paved valley trails link Whistler neighbourhoods from Function to Emerald. Buses run regularly and taxis are everywhere. Church on the Mountain 604-902-4111 www.churchonthemountain.ca Whistler Community Church 6195 Lorimer Road, Myrtle Philip Community Centre – Whistler Cay 604-932-3139 www.whistlerchurch.ca WIRELESS SPOTS Whistler Library 4329 Main Street | 604-935-8433 www.whistlerlibrary.ca FREE wireless access is available for those with their own laptop or use one of the library computers in the Digital Learning Centre. Printing services are also available for $0.25/page for b/w and $0.75/page for colour copies. Membership is FREE for Whistler residents and BC residents with their home library card. If you are from outside BC you can get temporary membership for $10/for a short stay or $75/6 months. Check the website at www.whistlerlibrary.ca, Facebook Whistler Public Library, or Twitter @WhistlerPL. Many cafés and coffee shops around town also have free Wireless connections, or computers available for a small fee. 24 VALLEY TRAIL Save your money, be healthy for both you and the environment and take the Valley Trail! For excellent maps on how Whistler connects, see www.whistler.ca/bike or pick up a map from the Visitor Centre. BIKES Biking is BIG in Whistler, if people are not using the valley trail to and from work; they are ripping down the mountain in body armor. Whistler has the biggest downhill bike park in the world. One look at the biking terrain may make you want to buy a bike of your own. Get ready to spend some serious coin, bikes in Whistler can cost more than the average used car. Whistler has an extensive network of single track cross-country multi-use trails for advanced riders and hikers, as well as hiking and biking trails in Lost Lake and the Whistler Interpretive Forest. Find maps and information at www.whistler.ca/trails. WCSS Whistler Survival Guide BUSES TAXIS The Whistler Transit System is a handy way to get around town. A $2.50 bus fare will connect you to all of Whistler’s neighbourhoods, and within the village there is a free shuttle. Have exact change and request a transfer if you need one. To save money, buy a sheet of 10 tickets for $22.50 or a month pass for $65.00. Also available (only from Muni-Hall – 4325 Blackcomb Way) are 6 and 12 month bus passes. During the winter season, bring your skis or snowboard on the bus, and when the weather gets warmer you can stick your bike on the front of the bus for free. Buses run every day of the year. If you are alone and it’s late, you can “Request a Stop”. BC Transit also has a Pemberton Commuter. To find out route times call 604-932-4020 or www.bctransit.com/ regions/whi for more information, or plan your trip using Google Transit. To get around Whistler, see the Whistler Transit Map on Page 30. When in Whistler a quick hop from here to there, like the 10 minute drive from Whistler Creek to the Village, will cost you around $15 and nothing beats the door-todoor service of a taxi ride. Buy Your Whistler Transit System Tickets at: Whistler Resort Cabs 604-938-1515 Whistler Taxi 604-932-3333 or Toll-free: 1-800-203-5322 PARKING There are several options for parking in Whistler Village. Parking is available in Day Lots 1 to 5 with pay parking in Lots 1, 2 and 3, and free parking in Lots 4 and 5. Monthly parking passes are available for Day Lots 1 to 3, as well as the underground parking lots of the Conference Centre and Library. If you have just purchased a camper van in an effort to reduce your cost for rent this season, a friendly reminder, that overnight parking is not permitted in any of the Day lots or underground parking areas. Alpine - Meadow Park Sports Centre Nesters Square - Nesters Market Whistler North - Municipal Hall (all passes including 6 & 12-month passes) Whistler Village - The Grocery Store, Whistler Visitor Centre Cheakamus Crossing - Hi-Whistler WCSS Whistler Survival Guide CANADIAN HOLIDAYS Mon. Sept. 7, 2015 – Labour Day Mon. Oct. 12 , 2015 – Thanksgiving Day Wed. Nov. 11, 2015 – Remembrance Day Fri. Dec. 25, 2015 – Christmas Day Fri. Jan. 1, 2016 – New Year’s Day Mon. Feb. 8, 2016 – Family Day Fri. Mar. 25, 2016 – Good Friday Mon. Mar. 28, 2016 – Easter Monday Mon. May 23, 2016 – Victoria Day Fri. July 1, 2016 – Canada Day Mon., Aug. 1, 2016 – BC Day 25 Village Stroll Ramp (# indicates percent slope) Accessible washroom Best access to Village Stroll Localized slope condition Elevator leading to washrooms Valley Trail or accessible sidewalk Accessible entry: Automated or push button activated Bus Stop Barrier free route along covered arcade or through building Tactile pad Pedestrian activated audible signal at intersection Stairs or dead end VILLAGE NORTH Valley Trail: 300 metres to Universal Access Trail (an accessible forest experience along Fitzsimmons Creek) 64 Valle y Lorimer Road Trail to Lost Lake Park 5 H Bank Whistler Health Care Centre Liquor Store LOT 4 8 Pharmacy Marketplace (Access to arcade, via elevator, interupted by uneven path) Accessible Parking In The Blackomb Way Parking Lots: 8 8 6 LOT 4 - 10 SPACES LOT 3 - 10 SPACES LOT 2 - 9 SPACES LOT 1 - 5 SPACES 12 Post Office 3 3 6 Whistler's Marketplace Lodge IGA Plus Food Store Whistler Olympic Plaza Fire Pit Inclusive Playground 6 8 2 10 Summit Lodge & Spa 10 Seasonal Outdoor Skating Rink Tyndall Stone Lodge 6 16 Brewhouse Restaurant & Pub 5 9 Sightlines Bridge 6 Village Park West (Ornamental park with cascade and art) 3 8 8 Village Park Centre (Forest remnant with central path) 6 Whistler Public Library Whistler Pinnacle Future location of the Audain Art Museum 3 My Millennium Place Theatre & Arts Council Town Plaza Suites Eagle Lodge 3 4 5 4 Village Park East (Urban park with water feature) 7 Whistler Museum And Archives 4 7 6 11 Alpenglow 7 Way t Seating Terrace 10 7 tree in S Ma 7 4 Village Host Stand Marketplace Market Pavilion Paralympic Agitos b Blackcom Northlands Boulevard 8 9 7 Town Plaza Suites Deer Lodge (Underground accessible parking) 5 y Valle Trail Cascade Lodge 5 7 Main Street 3 5 8 9 5 8 8 Municipal Hall Town Plaza 7 Gazebo Delta Whistler Village Suites 7 7 ulevard 5 Bridge to Village Centre 5 LOT 3 12 Police & Bylaw 5 5 Village Gate Bo 5 6 Town Plaza Suites Bear Lodge 6 Fire Hall 5 3 Tactile mountain map & binocular 4 7 La ke Pa Access Whistler Trail Tin ll Va 3. From Lorimer Road and Blackcomb Way in Village North the paved Valley Trail heads east to Lost Lake Park. Along the way, at Fitzsimmons Creek, an accessible trail offers an appealing forest and wetland experience. This there‐ and‐back trail is wide, well compacted, has good sightlines and less than 5% slopes. Like most trails in Whistler, it is shared with pedestrians, cyclists and wildlife. 4. Fitzsimmons Trail is a paved, accessible route connecting Village Centre and Upper Village. It is a pleasant route through the Fitzsimmons Creek corridor. Note: principal building entries are shown; other entries, including entries to shops and cafes, are not shown. Slope numbers should be considered accurate plus or minus 1-2%. Tra il Whistler is on a journey to sustainability. Our Whistler2020 vision – “To be the premier mountain resort community – as we move toward sustain ability” drives our accessibility actions. As one of the results of preparing for the 2010 Olympic and Paralympic Winter Games, the Resort Municipality of Whistler adopted the Measuring Up program and began the process of developing an accessibility strategy that encompasses much more than a focus on just physical change to the environment, but also on inclusion. www.whistler.ca/accessibility - For the most up to date information in accessibility and inclusion in Whistler. These other websites and service providers are independent organizations from the Resort Municipality of Whistler. www.whistler.com - Whistler’s official source for accommodation and activity bookings and information. www.whistlerblackcomb.com - WhistlerBlackcomb.com is the official ski resort website for Whistler Blackcomb. All information pertaining to accessibility of facilities and skiing/riding Whistler Blackcomb can be found by clicking on the universal wheelchair symbol located at the bottom right-hand side of the homepage. ado ws Tra il 2. The day parking lots and Village areas are separated by a flood protection berm. Stairs and ramps connect the il Tra Village to the lots. ey WHISTLER’S PATH TOWARDS ACCESSIBILITY AND INCLUSION Me 1. The Village features a car free main path known as the Stroll, as well as covered arcade routes adjacent and through several buildings. The arcades and building entries are often raised above the Stroll as part of a flood protection plan. Most buildings and arcades have ramp access from the Stroll. Brid ge NOTES: s nt Pa dg e Medical Clinic Bri Visitor Centre or Information Booth To Lost Designated surface parking stall Peaches en Regalia e atur ess N l Acc ersa Univ TTY telephone rk www.whistleradaptive.com - the Whistler Adaptive Sports Program is a not-forprofit society that provides year-around, recreational programs for people of all ages with disabilities. www.whistlerforthedisabled.com A registered Non-Profit Society in BC that provides access and information for travellers with disabilities and all abilities. Live booking system on the website. Make a reservation for your next Whistler vacation now! www.whistler2020.ca – Whistler’s sustainability vision, plan, process and actions. Convenient Pay By Phone Option Available In Day Lots Here’s how it works… 1. Call 604-905-5559 2. Enter Location # 4055 3. Enter Parking Time ver. 052515 Village Stroll Slope (# indicates percent) Accessible washroom Best access to Village Stroll Localized slope condition Elevator leading to washrooms Valley Trail or accessible sidewalk Accessible entry: Automated or push button activated Bus Stop Barrier free route along covered arcade or through building Tactile pad Pedestrian activated audible signal at intersection Stairs or dead end VILLAGE CENTRE 64 Valle y Trail y Valle Trail Village North H U V to Day Parking Lot, Police & Emergency Clinic Village y Trail to Village North 12 way Village Gatehouse 3 Taxi Loop 4 4 Elevator 9 Pan Pacific Whistler Village Centre 8 Whistler Peak Lodge Visitor Info 2 Village Common Cinema 9 Blackcomb Professional Grocery Store 6 8 9 Mountainside Lodge Whistler Village Inn 12 And Suites 7 Accessible Parking In The Blackomb Way Parking Lots: LOT 4 - 10 SPACES LOT 3 - 10 SPACES LOT 2 - 9 SPACES LOT 1 - 5 SPACES s. 9 LOT 1 Cre ail y Tr Crystal Lodge 12 6 to Golf Course Valley Trail Vil Adara Hotel 12 lag Vi lla ge Village Green St ro ll 8 Crystal Lodge y Valle Listel Whistler Hotel Best Western eL ane 3 7 Clock Tower 3 9 Pan Pacific Whistler Mountainside Sundial Hotel 8 8 9 Trail Mountain Lane 3 Mountain Square 6 9 3 Wh Aava Whistler Hotel Hilton Whistler Resort 10 Carleton Lodge Skiers Plaza 7 ler ist 7 Wa y 5 3 Whistler Gondola (To Whistler Mountain) Whistler Golf Course Driving Range Springs Lane 9 Fitz 9 9 Rainbow Theatre 5 5 Whistler Village Inn Sundial Place Fitzsimmons Building 4 to Upper Village ial nd Su le Val Village Square 7 *Cinema Elevator St. Andrews Liquor Store Whistler Conference Centre (Facility is only open for events) Whistler Village Centre 10 8 *Village 8 Cinemas is located downstairs in Village Common, however an intercom is available at the front entrance, which can be used to call for the usher. (level above Village Common plaza) 13 Blackcomb Lodge 9 7 b Way e Driv Bus Loop 9 LOT 2 Blackcom Gate Whistler Way 10 Cornerstone Building Highway 99 7 Village Gate Boulevard Upper Village is northeast of Village Centre. The two areas are shown side-by-side to fit. The relative positions of the two areas would be shown if you lined up the two FITZ notations. levard e Bou e Gat Villag Gondola Transit Loop Excalibur Gondola (To Blackcomb Mountain) Sidewalk to Blackcomb base and upper village Fitzsimmons Chair (To Whistler Mountain) 4 Springs Building (Accessible Change Room & Washroom) gs lane Gates open 11 Westin Resort & Spa to Village il Tra ley Val i Tra Designated surface parking stall Peaches en Regalia TTY telephone Me ado ws Tra il ature ess N l Acc To Lost L ersa Univ ey ll Va Note: principal building entries are shown; other entries, including entries to shops and cafes, are not shown. Slope numbers should be considered accurate plus or minus 1-2%. Medical Clinic Brid ge Trail Visitor Centre or Information Booth UPPER VILLAGE s nt Pa Tin Passive House to Village North Upper Village Gateway or entrance to Lost Lake trails system Trail to Four Seasons Entry Bri Lost Lake Park dg eT rai l Trail to Lost Lake LOT 5 to Lost Lake Park Lorim er Ro ad Four Seasons Resort 10 11 Squamish Lil'wat Cultural Centre Fitzsimmons Creek l rai yT e 3 7 The sidewalk along the west side of Blackcomb Way is sometimes blocked during the winter months. b m o kc ay W ac Bl Club Intrawest 4 Club Intrawest Brid ge Me ado ws Tra il ll Va Skateboard Park to Tennis Courts 5 12 Glacier Lodge 5 to Valley Trail Fairmont Chateau Whistler Very Steep (Gravel) BMX Bike Park 3 Le Chamois 8 5 5 Milestones 9 Rebagliati Park 5 3 Covered Bridge Fitz Whistler Blackcomb Guest Services Merlins Wizard Express Chairlift 5 7 3 Picnic Park Blackcomb Administration Magic Chair 9 Upper Village Accommodations Whistler Transit 4 5 6 7 8 Stoneridge 20 Lost Lake Lodge 12 Coast Blackcomb Suites 21 Treeline Gleneagles The Cedars 4 Villas 13 Woodrun 22 Horstman House 5 Alpine Greens 14 Greystone 23 Four Seasons 6 Forest Trails 15 Aspen 24 7 Snowbird 16 Chateau Whistler 8 Powderhorn 17 Intrawest 9 Wildwood 18 Glacier Lodge 19 Le Chamois 10 Le Marquise Valley Connector Whistler Creek/Cheakamus Rainbow/Emerald (Nov 15-Apr 21) Marketplace Shuttle (Nov 15-Apr 21) Upper Village/Benchlands Shuttle Tapley’s/Blueberry Staff Housing Lost Lake Shuttle (Jun 28-Sept 1) 1 2 3 4 5 6 7 8 STONEBRIDGE (Winter only) Upper Village/Benchlands Shuttle Tapley’s/Blueberry Staff Housing Lost Lake Shuttle (Summer only) Limited Service FUNCTION JUNCTION 1 6 7 8 2 X T Alta La aka mu s ke Rd Dr. RING REEK 1 5 Alta NORDIC ESTATES il . Tra Alpha Lake on Ln . d. eR ak aL Ev W STONEBRIDGE Lond ke Rd SC ey Gond rdic No J 1 Vall Alpine BRIO Nita Lake Alpha Lake Park Alta La ALTA VISTA 2 T WHISTLER WHISTLER CAY CREEK D HEIGHTS Lakeside Park Wayside Park TAMARISK n To Function Junction, Cheakamus Crossing and Spring Creek BLUEBERRY HILL lco Alta Lake Park d. eR ak aL Alt 6 ple bap Cra a aL Ev NOR ESTA Alta Lake BAYSHORES STONEBRIDGE I W MILLAR’S POND SC SPRING CREEK ey Vall il Tra Rd. Creek . Lake Che Spring 1 Alpha Lake Park Alpha Lake Hwy. 99 Spring Creek Community School CHEAKAMUS CROSSING Hwy. 99 Rainbow Park Rd. Tamarisk Turnaround Fa CX J TAPLEY FARM ke TAMARISK 2 HI Whistler Wayside P Nita Lake Lak e Hwy. 99 d. eR ak aL Alt Alpha Lake Rd. . mountain biking, cross country skiing) Limited Service Major Site (Winter only) 5 reek Dr Route Name Transit Turnaround Bus Stop Direction of Travel Bus Pass Sales Outlets Valley Trail (walking, 2 4 Spring Creek ommunity School 1 1 3 Tamarisk Turnaround Legend Whistler Transit . 3 11 Snowgoose 3 Lond on Ln 2 Valley Connector Whistler Creek/Cheakamus Rainbow/Emerald (Winter only) Marketplace Shuttle (Winter only) Upper Village/Benchlands Shuttle Tapley’s/Blueberry Staff Housing Whistler Transit Valley Connector Lost Lake Shuttle (Summer only) Whistler Creek/Cheakamus Rainbow/Emerald Limited Service Marketplace Shuttle The Woods 2 Blueb erry 1 1 Alta P MILLAR’S POND WHISTLER CREEK BAYSHORES d. eR a Alt k La Wayside Park Wh Nicklaus North Club House Hwy. 99 RAINBOW H mn 99 rim er Route 4 Winter only ay ad rhe ea Sp B ted Pain Cliff BENCHLANDS TAPLEYS FARM S 5 7 r cie Gla P H I 10 min er 20 min ted Pain BENCHLANDS S 5 r cie Gla BLUEBERRY HILL 5 P * 1 3 4 8 UPPER VILLAGE/ BENCHLANDS SHUTTLE Bus Bay Route 7 3 WHISTLER 4CAY D 5 HEIGHTS 5 VALLEY CONNECTOR NORTH *RAINBOW/EMERALD *MARKETPLACE SHUTTLE *LOST LAKE SHUTTLE Cliff * 2 1 2 b Way rh ea Sp d ea A 1 99 Blackcom Lake VALLEY CONNECTOR SOUTH WHISTLER CREEK/CHEAKAMUS n Alta PEMBERTON COMMUTER lco Bla dola Exchange 2 3 4 6 7 8 Route 8 Summer only Q ay bW om ckc B V Alta8 Lake LL Fa Route 4 Winter only 2 Km Rd. rim Villa Gatege Lost Lake Cross Country Ski Area @WhistlerTransit Gondola Transit Exchange Lost Lake Park 1 Km rry Lo GOLD ESTATES ple bap Cra Blueb e Way Black M ain walk time 4 Lost Lake Seasonal TAPLEY’S/ BLUEBERRY 6 6 STAFF HOUSING lands Route 3 Winter only cy G Hwy. 99 Fitzsi m SPRUCE GROVE R North mons N MyrtW Com Sc 6 Spruce Grove Park 0 Km LL F Rainbow Park Nan 8 Route 8 Summer only Plan your trip in Whistler Q with Trip Planner bW om ckc Bla 1 2 3 4 5 6 7 8 BRIO Whistler Transit Centre comb Hwy. 99 e Lost Lake Cross Country Ski Area Lo 4 V 3 lands Main Lost Lake reen Gondola Exchange reen e Transit maps show transit routes, exchanges and relevant landmarks to help riders use the transit system. They are not complete street maps. WHITE North cy G 6 WHITE GOLD ESTATES Alpine Nesters Mall Lake Park R Villa Gatege Myrtle Philip Community School R Way comb Black Hwy. 99 Blueb erry WHISTLER CAY HEIGHTS lands Rd. Alta n D North lco Fa Lake Green Lake BLUEBERRY HILL rdic No RDIC ATES Nan 3 Y Alta Lake Meadow Park Sports Centre 1 2 Route 3 Winter only Hwy. rn ALTA VISTA JYS. d M eR Nesters Mall rho Lakeside Park Park N 3 mmon s ple bap Cra Fitzsi I Nicklaus North Club House Alta Lake Park Em e y Vall e Autu ay eW Alpin E Spruce Grove Park 6 M Rainbow Park tte F TAPLEYS FARM 1 Ma EMERALD ESTATES Whistler Transit Centre ALPINE MEADOWS Drifter Way 99 RE Dr. rald view ntain Mou To Pemberton via 99 7 7 H Villa Gatege Lakeside Park ALTA VISTA Alpine Transit Info 604·932·4020 • www.bctransit.com Gondola Exchange M Two dozen programs in Whistler that help children, teens, adults and families through times of crisis and with everyday challenges. Sea to Sky Community Services 1519 Spring Creek Drive, 1 877 892 2022, www.sscs.ca Whistler Women’s Centre 1519 Spring Creek Drive Mon - Thur 12 - 4 604.962.8711 [email protected] /whistlerwomenscentre www.hswc.ca Provides support, resources, referrals, and advocacy to women and their children. This includes Child, Youth and Family Counselling, Safe Housing, Community Clothing Swap, a monthly Mom & Tot Social, Drop-In Yoga by Donation, and other workshops and wellness programs. All programs and services provided free of charge in a safe, confidential space. Volunteer opportunities available. 24Hr Crisis Line 1.877.890.5711 MENTAL HEALTH AND WELLNESS Whistler is world renowned for its epic mountain terrain with over 200 marked runs, 8,171 acres of terrain, 16 alpine bowls and three glaciers. Many people travel here at the beginning of October in the anticipation of snow and winter to begin. Along with enjoying the amazing array of outdoor activities and the ability to stay active and fit year round it is also important to focus on your overall mental health and wellness while visiting or living in Whistler. This involves eating a balanced diet, exercise and sleep hygiene. MENTAL HEALTH Trying to find balance and stay healthy in a party atmosphere is always a challenge. The following are a list of services available to help you if you’re feeling down. MCFD Youth Counselling 1-866-823-5374, mental health counselling for youth under 19 (trauma and mental illness). VCH Mental Health & Addiction Services 604-698-6455, individual counselling and support for mental health and/or addiction concerns (depression, anxiety, substance misuse). Monday – Friday 9:00 a.m.-5:00 p.m. If you are experiencing a mental health emergency or crisis, please contact or go directly to the Whistler Health Care Centre Emergency Department, 604-932-4911 or dial 911. WCSS Outreach Workers You Talk, We Listen. Free confidential support for those experiencing challenges with mental illness, hunger, housing, drug and alcohol misuse, employment, eating disorders, relationship violence, roommate conflict or homesickness. Contact Ashlin 604-902-0670 [email protected], Chris 604-938-3902 [email protected] or Jackie 604-902-5089 [email protected]. For more information visit: www.mywcss.org/ outreach. 24/7 Distress Phone Services 1-866-661-3311, The Distress Phone Services provide confidential, nonjudgmental, free emotional support, 24 hours a day, 7 days a week, for people experiencing feelings of distress or despair, www.crisiscentre.bc.ca BC 211 Dial 2-1-1 to get free, confidential, multilingual information and referrals to a full range of community, social and government services. Available 24 hours/ day, 7 days/week. www.bc211.ca WCSS Whistler Survival Guide 1-800-SUICIDE 24hr service, call if you are having thoughts of suicide or need to speak to someone. RCMP Victim Services 604-905-1969- Offering information, emotional support, and assistance to victims and witnesses of crimes or traumas. For more information on mental health, www.keltymentalhealth.ca or www. mywcss.org for a list of local counsellors and therapists you could see. 33 COUNSELLING Greg McDonnell MEd. Counselling, RCC. Empathetic Psychotherapy for adults, young adults, youth, family therapy, and sport performance. 604-935-0968, greg@ mcdonnellcounselling.ca or visit www. mcdonnellcounselling.ca Routley Counselling & Consulting 604-938-4484, www.nancyroutley.com Nancy Routley, MEd. RCC. Individual, couple and family therapy; clear, compassionate assistance. Struggling? Marlise Witschi, M.Psych, BC Registered Clinical Counsellor, uses a holistic approach addressing body, mind & spirit, healing addictions, anxieties, fears, difficulty in relationships, and low self esteem. 604-938-3620, www.internalfreedom.com overall mental health can affect our body and physiology. The program will provide tools and explore a yoga practice which through a series of poses and meditation will help the body: move beyond old limitations, connect with the mind and help it deal with anxious thoughts, provide tools to help anchor oneself in the present moment; and how these principals combined can lead to a calmer, stronger way of being. There is no fee for the class but registration is required along with a commitment to attend all six weeks. Space is limited and priority is given to financially restricted participants recovering from physical trauma, mental illness and/or addiction. Please contact a WCSS Outreach Worker with questions or to register. Ashlin 604-902-0670 [email protected], Chris 604-938-3902 [email protected] or Jackie 604-902-5089 [email protected]. REGISTERED MASSAGE THERAPIST Colleen Fraser, rmt 30 Years experience. 604-905-0771 WCSS FINDING THE BALANCE YOGA PROGRAM A six week course which is facilitated by a certified Yoga Teacher. This program will help improve the well-being of those who want to reduce stress and learn relaxation techniques. This will be done through exploring how stress, anxiety and our FINANCIAL PROBLEMS Many people work several jobs to keep the cash coming in, especially when the resort slows down and work dries up a bit in the shoulder seasons. If you find yourself in tight times, and are unsure of how you’re going to make ends meet contact a WCSS Outreach Worker; Ashlin 604-902-0670 [email protected], Chris 604-938-3902 [email protected] or Jackie 604-902-5089 [email protected]. The center of excellence in musculoskeletal and sports rehabilitation. One-to-one treatment, specialized training in concussions, sports and manipulative physiotherapy and experience in the management of athletic and spinal injuries ranging from the recreational to the elite. Call us: 604-962-0555 34 We will get you “Back in Action”. WCSS Whistler Survival Guide If money is tight to get food on the table, contact 604-935-7717, or visit the WCSS Food Bank. See www.mywcss.org for hours or operation and location. CONCUSSIONS So you hit your head, eh?! You don’t have to see stars or blackout to have a concussion. If you have hit your head in any way at either at work or at play make sure you see a doctor so they can assess whether you have a concussion. It is not always easy to know if you have a concussion. Symptoms range from mild to severe and can include not thinking clearly, not being able to remember new information, dizziness, vomiting, feeling tired, being angry or upset, sleeping a lot and so much more. Symptoms can last for hours, days, weeks or even months, so it’s important to see a doctor and follow up in symptoms continue. If you are diagnosed with a concussion, the following resources may help you cope: 1. Vancouver Coastal Health Mental Health & Addictions team 604-698-6455. 2. Concussion Support Group : A monthly group run by Sea to Sky Community Services for people who’ve had postconcussion syndrome for at least six months. Contact 1-877-892-2022, ext. 404, or [email protected] to register. 3. Find out more about concussions at www.healthlinkbc.ca/healthtopics (search concussion) 4. Tell your friends, family and employer so they can assist you in getting the help you need. 5. WCSS runs a Counselling Assistance Fund program which offers less expensive WCSS Whistler Survival Guide options to see a local counselor, if you are financially restricted. Contact WCSS Outreach Workers Ashlin 604-902-0670 [email protected], Chris 604-938-3902 [email protected] or Jackie 604-902-5089 [email protected]. 6. Physiotherapy clinics may offer vestibular rehabilitation exercises for concussion recovery. ADDICTIONS EXCESSIVE ALCOHOL USE: Know your limit, and stay within it. It sounds cliché, but it’s true. Being out of control can result in feeling regret for drunken behaviours, various forms of injury/abuse, and not to mention feeling like you got hit by a train the next morning. BC law makes driving after having only one drink (.05) grounds for them to take your license. For drivers found to have a blood-alcohol level of between 0.05 and 0.08, the so-called “warning” range, there will be an immediate three-day driving ban, possible vehicle impoundment and fines or related fees of up to $600. Those caught in this warning range multiple times will face a driving ban of up to 30 days and fines or fees of up to $800. Drinking in public and being drunk and unruly can get you arrested and possibly a night stay in the ‘drunk tank’. Alcoholics Anonymous Please contact 604-905-5489 for dates. Alcohol & Drug Referral Line 1-800-663-1441, 24hrs a day, 7 days a week. DRUGS: Contrary to popular belief, pot is illegal in Canada. If you get caught using or carrying you will be charged with drug 35 possession and end up in Canadian court. Not fun! Many other social drugs are available as well, all of which are illegal. Limit the risk, and stick to the natural high that the mountains provide. For more information see www.heretohelp.bc.ca Narcotics Anonymous Contact 604-873-1018 for dates and times PROBLEM GAMBLING: Contact the Problem Gambling Help Line (Free 24/7) & in 13 languages 888-795-6111 Provides free, confidential counseling for individuals and families. For more information visit www.bcresponsiblegambling.ca. VIOLENCE IN RELATIONSHIPS Drink spiking gets reported in Whistler every year. Usually at the bar when a drink is left unattended. The three most commonly used drugs for date rape are alcohol, GHB, and Rohypnol (or “roofies”). However, studies have shown that alcohol still remains the drug most frequently implicated in substance-assisted sexual assault. Here are a few common sense rules you should practice at the bar to enhance your safety: Do not leave your drink unattended. Do not accept a drink that you haven’t seen poured. Always use the Buddy System. Watching out for your friends, and having them watch out for you, will help you get home safely. Women are never to blame in situations of sexual assault. Call a sexual assault worker at Women Against Violence Against Women or RCMP Victim Services. WAVAW 24hr Crisis Line 1-877-392-7583 www.wavaw.ca VictimLink 1-800-563-0808 www.victimlinkbc.ca Stopping the Violence 1-877-894-6101.Counselling services for women in difficult relationships and/or survivors of childhood sexual abuse and/ or victims of sexual assault. Whistler Women’s Centre 1519 Spring Creek Drive, Whistler (604) 962-8711 Hours of Operation: Monday-Thursday 12:00 – 4:00pm HOUSING Arriving in the fall and finding a place to live can be challenging. If you are new to Whistler and have a job, but are still struggling to find accommodation the WCSS Interim Housing Program may be able to help. Contact a WCSS Outreach Worker to see if you qualify for the program which runs for 6 weeks every fall. Call Chris at 604-938-3902. Located in the Village Common 4295 Blackcomb Way | 604-905-5666 With a prestigious beauty and fragrance boutique and a full-service pharmacy, we have everything you need for your health, beauty, and convenience. NEIGHBOURHOOD SURVIVAL GUIDE Whistler at times can feel like an expensive place but there are tons of events, activities and volunteer opportunities year round which can keep you busy, healthy and engaged in the community. LUNA (Late & Unique Night Alternatives Events) for ages 18 to 35 Visit lunawhistler.com or LUNAWHISTLER on Facebook to see ‘what’s up’ for the upcoming 2015/2016 ski season. LUNA LOUNGE NIGHTS | Tuesdays | 7 - 10PM | Millennium Place | FREE | Skateboarding, pool, ping pong, movies, internet, free baked goods. Got program ideas & need a space? Come talk to us! LUNA YOGA | Thursdays | 5:30 - 7PM | The LUNA Lounge | Members: FREE, non-members $2. WCSS 37 Whistler Survival Guide WCSS Whistler Survival Guide 37 CHEAKAMUS CROSSING & FUNCTION JUNCTION Two uniquely different neighbourhoods, which sit neatly on the southern most municipal boundary of Whistler, offer community members housing, shopping and various trail systems for recreation and leisure. Although a bit far away from the village at a 20-25 minute bus ride it can be a one stop shop for most of your needs while living in Whistler. Cheakamus Crossing is part of the Whistler Olympic 2010 legacy project and is the original stomping ground for the Whistler Athlete’s Village which was home to more than 3,500 Olympic and Paralympic athletes and officials in 2010. Today, the area is a residential neighbourhood named Cheakamus Crossing, which includes the Whistler Athletes’ Centre, the Hi-Whistler Hostel, Cheeky Cafe and WCSS Community Garden Program. Function Junction is a neighbourhood, across the highway and parallel to Cheakamus Crossing, which has a combination of industrial development, retail, business and resident restricted housing through Whistler Housing Authority. GETTING AROUND: LET’S GET YOU CONNECTED: The Whistler Transit System provides regular bus service to both Cheakamus Crossing and Function Junction with the Route -1 Valley Connector Bus and Route 2 Whistler Creek/Cheakamus Bus. Please note that some Route 1 Valley Connectors only go as far as Spring Creek and return back to the village. Also, the transit system changes the bus times based on the season so be sure to check the most up to date transit times and services by visiting: www.transitbc.com/regions/whi. Both Cheakamus Crossing and Function Junction contain some great housing, community resources, services and retail options to get you ready for spending a season or longer in Whistler. LOCAL’S TIP: Do you have a sweet tooth that needs to be satisfied or missing a baked pie from home? Then follow the smells to Purebread, located in Function Junction, a local bakery with one simple mission: the bake delicious bread, savouries, cakes and treats that bring a smile to people’s faces. Visit www.purebread.ca. 38 Hi-Whistler Hostel Opened in July 2010, the HI-Whistler hostel is a purpose-built hostel that was originally used as part of the Whistler Athletes’ Village during the 2010 Winter Olympic Games. This new facility sets the standard in hostelling with all the amenities you’d expect and then some. Grab a coffee, a snack, a meal at Cheaky’s Café in the hostel lobby, lounge on the outdoor decks with mountain views, store your bike, skis, and boards in the equipment storage room, hangout in the media room. Visit their website or call directly to make a reservation: 1035 Legacy Way, Whistler www.hihostels.ca/whistler 1-866-762-4122 WCSS Whistler Survival Guide WorkBC Employment Services Centre Free employment services located in Function Junction. Get help with job search and resume writing. Access to fax, photocopier and computers for job search. Employer Services and Personal Employment Planning services offered. Contact www.whistleresc.com. WCSS Re-Use-It Centre Located in Function, it is Whistler’s favourite non-profit thrift store. You can set yourself up with everything from dishes, to skis. The store carries electronics, books, shoes, clothes, sport equipment, and all the stuff you need in Whistler. Prices are low and the goods are used, but in great condition. Donations are also gratefully received, but must be clean and in working order. The proceeds from the WCSS Re-Use-It Centre support over 26 Whistler programs and services, including the WCSS Food Bank. The store is open from 11:00a.m. - 6:00 p.m. daily. Call 604-932-1121 or e-mail reuseit@ mywcss.org. WCSS Re-Build-It Centre Everything you need for a cozy home in Whistler. Furniture, appliances, building supplies and tools are among the amazing treasures always coming in. Our charitable thrift store funds programs and services offered by Whistler Community Services Society. Shopping and donation hours 10-5. Daily curbside pickups and deliveries every Sunday for $35 anywhere in Whistler. Located at 103-1400 Alpha Lake Road, Function Junction, Whistler 604-932-1125 or [email protected]. WCSS Whistler Survival Guide The Whistler Adaptive Sports Program (WASP) The Whistler Adaptive Sports Program (WASP) is a non-profit organization making year round recreation accessible to people with disabilities. The program is based out of the Whistler High Performance Centre in Cheakamus Crossing. WASP currently offers skiing, snowboarding, Nordic skiing, hiking, biking, canoeing and kayaking programs. Visit www.whistleradaptive.com for more information and how to volunteer. Garbage, Recycling & Compost Your building may have facilities, or you may have to transport your garbage to the Function Junction (1001 Lynham Road) garbage, compost and recycling depot. Please note the operating hours for this location is 7:00 a.m.-7:00 p.m. and attendants are on site to provide help with recycling, garbage and compost needs. Household hazardous wastes can be delivered to the product care centre at Carney’s Recycling Headquarters at 38950 Queensway in Squamish, or to the Regional Recycling building at the Nesters Depot site between 9:00 a.m. - 5:00 p.m. daily. Recycling to Support A Good Cause All bottles donated into these special bins at the Function Junction Recycling Depot and Olive’s Market help support WCSS Programs and Services. Find information about what you can recycle and compost at www.whistler.ca/solidwaste. 39 40 WCSS Whistler Survival Guide SPRING CREEK Although, this neighbourhood is primarily residential it has also become a one stop shop and hub for social services as it is contains the Whistler Blackcomb Foundation Social Service Centre. It is located at 1519 Spring Creek Drive and is home to the Whistler Community Services Society, The Whistler Women’s Centre, Sea to Sky Community Services Society and Zero Ceiling Society. Hey, won’t you be my neighbour? Bayshores and Tamarisk are the neighbors of Spring Creek. Tamarisk is also home to Westside Whistler Blackcomb Staff Housing. GETTING AROUND: LET’S GET YOU CONNECTED: The Whistler Transit System provides bus service to Spring Creek with the Route 1 Valley Connector Bus. You can also catch Route 2 – Creekside/Cheakamus from the bus shelter on the highway, when leaving Spring Creek and heading North. Please note that not all of the Route 1 Valley Connectors go into Spring Creek and the transit system changes the bus times, based on the season, so be sure to check the most up to date transit times and services by visiting: www.transitbc.com/ regions/whi. With Spring Creek being the Social Service Hub in Whistler there is a variety of social services available to get you supported while in Whistler. Check back on page 17 under the Survival Guide Toolkit to get a full list of programs but here are a few that might be of interest when you first arrive in Whistler. LOCAL’S TIP: Spring Creek is home to the Whistler Blackcomb Foundation Social Service Centre. With four non-profits in this building there are plenty of ways to give back to the community and volunteer your time. To learn more, come for a visit Monday to Friday 9am-4pm at 1519 Spring Creek Drive. WCSS Whistler Survival Guide Whistler Community Services Society (WCSS) Whistler Community Services Society (WCSS) has a strong history of quickly responding to the needs of the community using an effective, collaborative and unique approach. WCSS works with community partners, members, funders and other non-profits to “Provide programs and services that support social sustainability in Whistler”. For more information visit www.mywcss.org WCSS Outreach Workers You Talk, We Listen. Free confidential support for those experiencing challenges with hunger, housing, drug and alcohol misuse, employment, eating disorders, 41 relationship violence, roommate conflict, mental illness or homesickness. Call Ashlin 604-902-0670 [email protected], Chris 604-938-3902 [email protected] or Jackie 604-902-5089 [email protected]. For more information about the Outreach services please visit www.mywcss.org. WCSS Program & Leisure Assistance for You Program (PLAY) Program & Leisure Assistance for You (PLAY) - Financially restricted Whistler families and singles can receive a $124.00 credit per person to be applied toward any program offered by the RMOW recreation department. The applicant must be a Whistler resident (proof required that they have resided in Whistler for a minimum of 6 months). For more information on how to apply contact an outreach worker or visit online: www.mywcss.org/recreation-credit WCSS Food Bank The Whistler Food Bank exists to provide assistance to people and families who need help. Food Banks are a temporary solution for people who are doing all that they can to become self-supporting. The community of Whistler has a wide range of services available to help people meet their basic needs and people who use the Food Bank are made aware of these programs. Food is distributed every Monday from the Whistler Blackcomb Foundation Social Services Centre at 1519 Spring Creek Drive 10:00 a.m. - 12:00 p.m. except when a Stat. Holiday falls on a Monday, the Food Bank will distribute on Tuesday. For more urgent inquiries or to volunteer please phone 604-935-7717, or email [email protected], www.mywcss.org/food-bank. 42 WCSS Helping Hand Are you busted up? Lost your mobility due to some reason beyond your control? WCSS Helping Hand volunteers are ready and willing to drive you to your doctor, help you get groceries or any of those other essential everyday things you need to do to survive. Contact Cathy [email protected] or 604932-0113 to get connected or to become a volunteer. WCSS Community Greenhouse & Gardens Grow your own organic vegetables this summer. Contact WCSS to sign up at [email protected]. Whistler Women’s Centre Provides Emotional Support, Resources, Referrals, and Advocacy for women and their children. Includes Access to Emergency Safe Housing, Child and Youth Counseling, Clothing and necessities, Computer use and Play Space. Programs include Weekly Yoga: Thurs 9-10am; Weekly Prenatal: Weds 10-11am (Nov-May); Monthly Mom-Tot Drop-in with Guest Speakers; Volunteer Opportunities; and Self-defense and other wellness workshops. All programs and services provided free of charge in a safe, confidential space. Drop-in MondayThursday 12-4pm. 1519 Spring Creek Drive. 604 962-8711, hswc.ca, infowhistler@hswc. ca, facebook: Whistler Women’s Centre. 24 Hour Crisis Line 1 877 890-5711 WCSS Whistler Survival Guide BE PART OF THE SOLUTION... TAKE TRANSIT. Bike racks in the summer and bring your snowboards and skis on board in the winter. Service when need it – 365 days a year. $65 Monthly Adult bus pass Six-month Adult bus pass $330 Twelve-month Adult bus pass $585 (one month free) (three months free) 4085-1 Follow @WhistlerTransit for system information and #TransitAlerts Transit Info 604·932·4020 www.bctransit.com WHISTLER CREEK Whistler Creek, also known by locals as Creekside is steeped in history. As the original base of Whistler Mountain and site of the first gondola, Whistler Creek is a laid-back, place situated just 7 kilometers from the main Village. Skiing and Snowboarding The Creekside Gondola provides access to Whistler Mountain and all the benefits found in the Village including free, underground day skier parking. Whistler Creek is also the hub for Parks and Lakes in the summer months, Alpha Lake Park and Nita Lake which offer many activities to choose from including swimming, fishing, a playground, volleyball, basketball, and tennis courts. Whistler Creek is home to a grocery stores, postal service, gym, banking and Whistler’s main gas station. Hey, won’t you be my neighbour? Nordic, Alta Vista, Alpha and Nita Lake are neighbors of Whistler Creek. 44 WCSS Whistler Survival Guide HOUSING: Whistler Creek is home to the Whistler Housing Authority Office and also offers long term rental housing options. For more information please visit www. whistlerhousing.ca. Social Media and various online websites have made finding a place to live a bit easier and to see what is available join the Facebook group Whistler Housing Rentals for Locals or check out the accommodation seeker board on the Whistler Housing Authority website: www.whistlerhousing.ca. The classified section in the local papers can also be a resource and you can check out www.piquenewsmagazine.com. GETTING AROUND: The Whistler Transit System provides regular bus service to Whistler Creek with the Route-1 Valley Connector Bus and Route-2 Whistler Creek/Cheakamus Bus. Please note that the transit system changes the bus times based on the season so be sure to check the most up to date transit times and services at www. transitbc.com/regions/whi. LOCAL’S TIP: Bears are common in Whistler, specifically black bears, and most people will have a bear encounter at one point or another. Black bears tend to be shy and generally avoid any run-ins with people, which is often the same way we feel about them. Learn what to do when you see a bear: Be calm. Stop where you are, and stand your ground. Back away slowly. Walk, don’t run and watch the bear so you can see how it will react. Most times the bear will wander off. If you find a bear in your neighbourhood or in town, you can scare the bear away by yelling at it or making loud noise, but only if it has a clear path out. This lets the bear know that it’s not welcome in human environments. Be mindful of bears with cubs, as they can be very protective of their young and not as shy as your average bear. It’s important to know what you need to do to help limit bear sightings in unwanted areas. Never feed a bear. Feeding bears not only will result in local fury, but it will also include a hefty fine, upwards to $350, and the bear may then be at risk of being relocated or killed. Keep your garbage secure. Bears have been known to break screen windows, climb up decks and even open doors or tear them off to get at garbage. A garbage-loving bear will go to great lengths if it knows it’s worth it’s while, and it’s behaviour can result in relocation or death, so do your part and keep your garbage secure. For more information on coexisting with the bears, visit www.bearsmart.com and to report a bear sightings call 604-905-BEAR (2327). LET’S GET CONNECTED: Scotia Bank 2059 Lake Placid Rd | 604-966-3232 Whistler Station 1-866-607-6301 Whistler Husky Market and Gas Station 2101 Lake Placid Road | 604-932-5725 Speak in calm, appeasing tones. “Hey Bear, Whoa Bear.” WCSS Whistler Survival Guide 45 WHISTLER VILLAGE The Village is the central neighbourhood of the town of Whistler, located at the base of both Whistler and Blackcomb Mountains. It is divided into several areas - the Village, Village North and Upper Village. All the areas are connected by the paved, pedestrianonly Village Stroll. Whistler Village is where locals and visitors mingle throughout the year, coming and going from outdoor adventures. There are people shopping and renting skis and bikes, kids exploring the playgrounds and plenty of people-watching opportunities from sunny patios and restaurants. Depending on the season, you can catch events like free open air concerts, street entertainment and markets. For more information about dates, locations and how to get involved check out www.whistler. com/events/calendar. Hey, won’t you be my neighbour? Blueberry and Brio are residential neighbourhoods that are a quick walk or bike ride along the valley trail to the village. Whistler Blackcomb has staff housing for some employees in the communities of Brio and Glacier which is located at Base 2. 46 WCSS Whistler Survival Guide GETTING AROUND: Whistler Village is the central point for the Whistler Transit System. The main hub for buses is the Gondola Transit Exchange. To get the most up to date bus times and transit changes please visit: www. transitbc.com/regions/whi. LOCAL’S TIP: The Whistler Public Library is a village central hangout for locals and visitors. They have a friendly and helpful staff available seven days a week who provide support, resources and events all year long. They also have one of the best coffee spots in town with your cup of java ground and brewed right on the spot courtesy of the Whistler Roasting Company. LET’S GET YOU CONNECTED: The skier code is to keep all people on the mountain safe at all times. Check out www.whistlerblackcomb.com/mountain/ safety/index.htm, for information on Alpine Responsibility, Mountain Signage, Safety Tips and more. Are You New To Parks and Pipes? Both Whistler and Blackcomb mountains provide progressively sized Freestyle Terrain, including Park and Pipes. If you are new to the sport, for your safety and the safety of others, you should not enter or use any freestyle terrain until you are a competent skier/rider on all trails. You should be able to jump and land using natural terrain features outside the park and pipes before attempting any freestyle terrain. WCSS Whistler Survival Guide Avalanches: Avalanches are a very serious and a very real risk in Whistler. It’s important to know what the conditions are up on the mountain, especially if you are into touring and backcountry skiing. Every backcountry skier and rider should be equipped with the proper equipment; transceiver, probe and shovel, have selfrescue knowledge before venturing into the backcountry. If you are touring on new terrain, make sure you are with someone who is experienced and knows the area and that you have the skills to get there. Avalanche Safety courses are offered through the Whistler Alpine Guides Bureau, 604-938-9242 throughout the winter season, and stay on top of snow conditions by checking www. whistlerblackcomb.com/weather/ advisory/index.htm before going up the mountain. Broken Bones, Aches and Pains: Beware the broken bone! If you are from out of country and do not have good travel/medical insurance it will cost you at least $500 CDN just for one trip to Emergency. Whistler offers a lot of opportunities to break bones, sprain ankles and tear ligaments, so it a good idea to know where to go when you’re hurt or sick. Medical Service Plan (MSP): Residents of BC are eligible and required by law to enroll with MSP, a coverage offered by the BC Government for healthcare and medically required services. To learn more about MSP, fill out an application and find out if you qualify for Premium Assistance, visit www.health. gov.bc.ca/msp/infoben/index.html 47 Whistler Health Care Centre: 604-932-4911 or 911 for emergency, 4380 Lorimer Road – behind Marketplace. Hours of operation are 8 a.m. - 10 p.m. with no appointment necessary. Patients with serious and/or life threatening traumas are transported to Vancouver, either by ground or air ambulance. Vancouver Coastal Health Unit: 604-932-3202, located on the second floor of the Health Care Centre and providing community care such as; public health, mental health and addiction counseling, environmental health and home care nursing. Options for Sexual Health Clinic: 604-932-3202, located on the second floor of the Health Care Centre, the Clinic provides confidential service for STI testing and treatment, reduced-cost birth control, free HIV testing, and pregnancy counseling. The clinic is open every Tuesday 4:30 – 7:30 p.m. year round, and in the winter Thursdays 5 – 7 p.m. Grab some free condoms from the dispenser on the ground floor near the exit anytime. Northlands Medical Clinic 604-932-8362, located at 101-4359 Main St. The clinic offers full urgent care on a drop in basis and family medicine appointments. Services include sports medicine expertise, care of orthopedic injuries (casting/splinting/x-ray review/ suturing), wound care, STI assessments, and driver & employment physicals. Also offering a full spectrum Travel Clinic on a daily basis, and the only regional clinic offering the Yellow Fever vaccine. The Clinic offers Electronic Medical Records for detailed computer generated reports 48 and invoices for insurance ease. Clinic hours are 9 a.m. - 5:30 p.m. daily (closed Sundays in off peak season). Staffed by local sports medicine specialist Dr. Zeglinski who was voted best doctors and Clinic for multiple and consecutive years. www.northlandsclinic.com Town Plaza Medical Clinic: 604-905-7089. Located at 40-4314 Main St, no appointment necessary. Coast Medical: 604-905-5130 Located at 4350 Lorimer Rd Casting, suturing, and all the care you might need after a day on the slopes are available. Located in the IGA marketplace on Lorimer Road (across from the post office), Coast Medical is easy to find with ample parking in the IGA parking. Open 8 a.m. - 8 p.m. Monday to Friday and 9 a.m. - 7 p.m. Saturday and Sunday. Whistler Medical Clinic 2nd Floor of the Whistler Health Care Centre, 4380 Lorimer Road 604-932-3977 Prescription Drug Fills: You’ll need a Canadian doctor’s script to be able to get your prescription filled. Shoppers Drug Mart 604-905-5666. Located in the heart of Whistler Village at 121-4295 Blackcomb Way. The pharmacy offers comprehensive pharmaceutical care including prescription filling, specialty compounding, medication reviews, free prescription deliveries, crutch and wheelchair rentals, injections and travel vaccinations including the yellow fever vaccine, and much more. Open from 9 a.m. - 9 p.m. daily.” WCSS Whistler Survival Guide Find The Beaver (FTB): A monthly local treasure hunt for ‘Victor’ the beaver! Be the first to find ‘Victor’ hidden each month somewhere in town and win amazing prizes like Cat skiing, Bungee Jumping, Avalanche Awareness clinics and more! Along with the cryptic weekly clues given, you’ll also find some information about sexual health. Everyone loves health, and there are definitely a few people out there that are interested in sex. So why not combine them, right? Check Dr. Wood’s Safe- Sexy Tips! Guaranteed to inform, make you smile and heat you up. Contest runs monthly from Nov. 2015 – May 2016. Find the clues online www.findthebeaver. com. LUNA (Late Unique Nighttime Alternatives): While trolling the bars and clubs of our bustling resort metropolis might be a favored pastime of residents old and new alike, LUNA aims to provide activities that are enjoyable sans liver damage and incoherent speech, that don’t break the bank. Check out the LUNA Lounge where you can ride the indoor skate ramp, play pool or just chill! If you’re a member you are entitled to a free weekly yoga class as well as monthly events throughout the winter season. The membership offers great discounts and deals. For more information visit www.lunawhistler.com. Squamish Lil’Wat Cultural Centre: The Squamish Lil’Wat Cultural Centre brings together Canadian first nations culture into one spot to both entertain and educate visitors on the strong culture that exists in Whistler’s area first nations. Visit www.slcc.ca to find out the admission by donation days. WCSS Whistler Survival Guide Cross Country Biking: Enjoy the extensive network of bike trails all over Whistler. There is the weekly Monday Night Ride and Thursday Toonie Race, see WORCA (Whistler Off Road Cycling Association) website for information www.worca.com. Pemberton and Squamish are also home to an amazing bike trail network. Skate Park: Tucked in the forest next to Fitzsimmons Creek and the Whistler Village Bike Park, the skate park is a multi-sport venue for skateboarding, in-line skating, BMX, trials and FLO riding. The park is open from dawn to dusk with light in the concrete skate bowl until 1 a.m. Whistler Village Bike Park: Located next to Fitzsimmons Creek, the Village bike park is a great place to improve skills and gain confidence. The park includes a jump track, pump track, and beginner and intermediate skills area. Skating at the Plaza: Every winter, the municipality transforms Whistler Olympic Plaza into outdoor skating rinks in the heart of Whistler Village. Admission is free and skate rentals are $5.00. Skating runs from mid-December through March (weatherpermitting) www.whistler.ca/skating. Whistler Farmer’s Market: You can fill your fridge with local produce bursting with fresh flavour and color. Stay local and enjoy the Farmers Market every Wednesday afternoon and Sunday all day in the Upper Village, or head to Squamish on Saturdays or Pemberton on Wednesdays. Visit www.whistlerfarmersmarket.org. 49 50 WCSS Whistler Survival Guide NESTERS A community with a primarily residential area it is a local’s favorite for housing, as it is a few minutes north of the village and it also includes a grocery store, pharmacy, community centre and quick access to the beautiful trails and lakes in Lost Lake. Hey, won’t you be my neighbour? Whistler Cay Heights, Spruce Grove, White Gold and Tapleys residential areas border Nesters. GETTING AROUND: LOCAL’S TIP: Most locals who live in this neighbourhood cycle or walk to the Village but the Whistler Transit System services the Nesters area with regular bus service. The Route 1–Valley Connector is your main bus for service to Nesters and Route 3-Rainbow/Emerald travels through White Gold and Spruce Grove during the winter months. If you are not running or cycling but want to check out the beauty of Lost Lake the Route 8 shuttle service is offered, in the summer months, from the Village. Please note that the transit system changes the bus times, based on the season, so be sure to check the transit times and services by visiting www.transitbc.com/regions/whi. Save your money and stay healthy biking, walking, skateboarding or rollerblading on the Whistler Valley trail which surround the Nesters and Spruce Grove Neighbourhoods. Remember to leash your dogs and pick up dog waste on the trail. Download a map at www.whistler.ca/ valleytrail or pick one up from the Visitor Information Centre in the village. Spruce Grove and Lost Lake are home to Whistler’s Disc Golf Course. An fun outdoor activity which gets participants out for 2-4 hours. The course is segmented into three 9-hole sections, for a total of 27 holes to play. You can play all 27 holes (expect 2-4 hours to play a full round), or pick 9 or 18 hole sections for a quicker game. For more information visit the Whistler Visitor Centre for trail map and directions to the course download a map at www.whistler. ca/valleytrail. Remember you are in bear country so do not forget to pack out what you packed in while enjoying a round of disc golf. WCSS Whistler Survival Guide LET’S GET YOU CONNECTED: Nesters Market This market is known to be the place “where the local’s shop.” A friendly market with a variety of local and organic produce and a wellness and pharmacy section. Hours of Operation: 8 a.m. -10 p.m. daily, Pharmacy: 9 a.m.-7 p.m. 51 Drop In Sport Nights: Meet friends and have fun playing basketball, soccer, badminton or volleyball indoors from mid-October to the end of April. The Resort Municipality of Whistler offers co-ed drop in adult sports nights (ages 18 and up) at Myrtle Phillip Community Centre. Find details at www.whistler.ca/recreation. Spruce Grove Park: This park can be accessed off Spruce Grove Lane (to Kirkpatrick Road) and from Lost Lake Park. Spruce Grove contains three competition quality baseball diamonds, a clubhouse which can be rented for events, a concession and washrooms, a play structure, WCSS Community Greenhouse Program and access to the Lost Lake trail system. Cross-Country Skiing: Whistler offers some amazing crosscountry skiing and snowshoe trails in Lost Lake Park with 25km of crosscountry trails and 15km of snowshoe trails. The season typically runs from mid-December to end of Mark depending on weather. Find more information, including opportunities to volunteer in exchange for a free pass at www.whistler. ca/crosscountry. Grab a used pair of cross-country skis from the WCSS Re-Use-It Centre and check it out. 54 WCSS Whistler Survival Guide ALPINE MEADOWS AND BEYOND Alpine Meadows is considered by many as the original local’s neighbourhood. It has been voted in the Whistler Question Newspaper as the #1 residential neighbourhood by locals year after year and is fondly referred to just as Alpine. Walking around Alpine also provides a bit of insight into Whistler’s history as many of the first families to settle in Whistler built their homes/chalets in the early 60’s and 70’s in Alpine. The community has direct access to the Valley Trail and is located 4-5 kilometers, along the highway, north of Whistler Village. Alpine is home to Whistler’s Meadow Park Sports Centre with a swimming pool, hot tub, sauna, steam room, skating rink, squash courts, tennis courts, fitness facilities as well as an outdoor green space and baseball field. It also has a convenience store if you need a few last minute grocery items or a cup of coffee or hearty breakfast at the local cafe. Hey, won’t you be my neighbour? Nicklaus North, Rainbow and Emerald are the friendly community neighbors of Alpine. Although Rainbow and Emerald are bit a further north and a longer bike, run or skate board, along the valley trail, to the Village they offer a bit more seclusion and quietness from the Whistler Village buzz. GETTING AROUND: LOCAL’S TIP: The Whistler Transit System provides regular bus service to this area. The Route 1 Valley Connector is the primary bus which provides service to these areas and in the winter months Route 3 Rainbow/ Emerald provides more direct service to both Rainbow and Emerald. Please note that the transit system changes the bus times, based on the season, so be sure to check the most up to date transit times and services by visiting www.transitbc. com/regions/whi. The backyard of Alpine Meadows is filled with some of Whistler’s best biking and hiking trails. The Emerald forest contains some great, single track biking trails including a local’s favorite “ A River Run’s Through It.” For more information check out the trail map at www.whistler.com/ pdf/maps/whistler-valley-singletrack.pdf. After a great workout biking single track, hiking or spending time indoors at the fitness centre enjoy a hearty breakfast and caffeine fuel at the much loved and local hangout Alpine Cafe. WCSS Whistler Survival Guide 55 LET’S GET YOU CONNECTED: Meadow Park Sport’s Centre Stay active through the fall and winter. Meadow Park Sports Centre includes a six lane pool, sauna, steam room, hot tub, arena and drop-in and pass rate at www. whistler.ca/recreation or phone 604-935PLAY (7529) Meadow Park Sports Centre also offers 50% off admission to the facility on Tuesday’s and Friday’s starting at 6 p.m. Beach Volleyball Play beach volleyball on sand courts at Rainbow Park. Sign up for the Whistler Outdoor Volleyball Association adult summer beach league at www.wova.ca. Whistler Pottery Club During the school year (September to June) you can find the Whistler Pottery Club at Whistler Secondary School which is located in Alpine Meadows on Tuesday evening from 6 - 9 p.m. Pottery classes are open to the public. You can register through the Adult Recreation Program with the Resort Municipality of Whistler at www.whistler.ca/culturerecreation/recreation/rec-guideprograms/recreation-guide. For more information about the club please visit: whistlerpotteryclub.com. BURSTING THE BUBBLE Now that you have had a chance to learn about Whistler, its neighbourhoods, services and opportunities for recreation and leisure you may have the confidence to burst the Whistler “Bubble” and visit the towns North and South. SQUAMISH PEMBERTON 45 minutes South of Whistler Village is the community of Squamish. With a mixture of local shops and larger grocery and department stores, Squamish can be a more economical option for shoppers. Squamish also has several services you cannot find in Whistler including, a Service Canada office, a Homeless shelter, Recovery House and Hospital. For more information on social supports in Squamish visit Sea to Sky Community Services website at www. sscs.ca. Squamish is also the home of Quest University and a Capilano University Campus. Self proclaimed to be the recreation capital of Canada, Squamish has endless recreation options including; world class biking, kite boarding, climbing, fishing and hiking. To get some spectacular views, try hiking the world famous Chief or for those, less ambitious you can take a ride up the Sea to Sky Gondola. 30 minute drive North of Whistler is the Village of Pemberton. The community, sets itself apart from both Squamish and Whistler as it provides a “small town feel” with its local general store and horse ranches but still offers services such as grocery stores, banking and postal service. It is the hub for adventure based tourism in both the winter and summer with mountain biking, horseback riding, heli skiing and snowmobiling to name a few. Pemberton also has a Health Clinic and various social services offered by Sea to Sky Community Services. For more information about these programs visit www.sscs.ca and for tourism information visit www.tourismpembertonbc.com. WCSS Whistler Survival Guide 57 YOUR SURVIVAL PHONE NUMBERS Whistler Community Services Society (WCSS) whistler community services society @reuseitwhistler phone 604-932-0113 web www.mywcss.org blog www.reuseitwhistler.blogspot.ca WCSS Community Greenhouse Project [email protected] WCSS Outreach604-938-3902 Chris 604-902-0670 Ashlin 604-902-5089 Jackie WCSS Food Bank604-935-7717 WCSS Emergency & Counselling Assistance 604-938-3902 Chris 604-902-0670 Ashlin 604-902-5089 Jackie WCSS Helping Hand 604-932-0113 Cathy WCSS PLAY Credit604-938-3902 Chris 604-902-0670 Ashlin 604-902-5089 Jackie WCSS Re-Use-It Centre604-932-1121 Open 11am-6pm 7 days/week WCSS Re-Build-It Centre604-932-1125 Open 10am-5pm 7days/week Police/Fire/Ambulance911 Al-Anon 1-888-425-2666 Alcohol Anonymous 604-905-5489 Alcohol & Drug Referral Line1-800-663-1441 BC 211211, www.bc211.ca 24/7 Distress Phone Services 1-866-661-3311 Howe Sound Women’s Centre/1-877-890-5711 [email protected] Pearls Place Transition Home Whistler Women’s Centre604-962-8711 MCFD Youth Counselling 1-866-823-5374 Narcotics Anonymous604-873-1018 Quit Smoking1-877-455-2233, www.quitnow.ca Woman against Violence against Women 1-877-392-7583 RCMP Victim Services604-905-1969 58 WCSS Whistler Survival Guide SAFE Clinic604-932-3202 Stopping the Violence1-877-894-6101 Suicide Thoughts1-800-SUICIDE (784-2433) VCH Mental Health & Addictions Services604-698-6455 Whistler Transit System604-932-4020, www.bctransit.com BC Ferries www.bcferries.bc.ca BC Human Rights Tribunal604-775-2000 BC Parkswww.gov.bc.ca/bcparks BYLAW604-935-8280 Canada Post604-932-5012 Car Poolwww.ride-share.com Dial a Law1-800-565-5297 Employment Standards Branch 1-800-663-3316 Enquiry BC1-800-663-7867 Fire Rescue (non-emergency) 604-935-8260 Government Agent 604-892-2400 ICBC (Dial a Claim) 1-800-910-4222 LAWline (Legal Services Society) 1-866-577-2525 Ministry of Employment & Income Assistance1-866-866-0800 Poison Control1-800-567-8911 Police/RCMP (non-emergency) 604-932-3044 Recycling Hotline1-800-667-4321 Resort Municipality of Whistler (RMOW) 604-932-5535, www.whistler.ca Residential Tenancy Branch1-800-665-8779 Roadside Assistance (BCAA) 1-800-CAA-HELP Report a Bear Sighting604-905-BEAR Report a Cougar/Grizzly Bear1-877-952-7277 Report a Forest Fire1-888-3FOREST (1-888-336-7378) or Cell dial: *5555 Snow Phone & Summer Activity Report 604-932-4211 Whistler Blackcomb Employee Experience604-938-7557 Whistler Chamber of Commerce 604-932-5922 www.whistlerchamber.com Whistler Health Care Centre604-932-4911 WCSS Whistler Survival Guide 59 WHISTLER COMMUNITY SERVICES SOCIETY “A Helping Hand Towards A Healthy Community” FIRST SEASON ? The #1 Whistler Survival Tip?! Get Yourself to the RE-USE-IT CENTRE Electronics Kitchenware Linens/bedding Goggles Footware Retro (and modern!) ski/board clothes Everything you need to set yourself up for the most awesome time of your LIFE! Loads of this! Skis, boards, boots, bindings, kitchenware, clothes, games, art, CDs & DVDs, books, one of a kind treasures and things you won’t even know what they’re for! Plus tons of advice from our amazingly helpful staff and much, much, much more. Quality used goods at affordable prices! All under one roof! Like us on Facebook for news, specials and competitions. All proceeds from the Re-Use-It Centre help fund over 25 social service programs offered by Whistler Community Services Society such as the Food Bank, Counselling Assistance and Outreach Services. By shopping and donating to the Re-Use-It Centre you are directly supporting social sustainability in Whistler and contributing to a more resilient, healthy and happy community. Re-Use-It Centre @reuseitwhistler reuseitwhistler www.mywcss.org OPEN EVERYDAY FOR SHOPPING & DONATIONS FROM 11am till 6pm 1003 Lynham Road (Just behind the recycling site) Function Junction Whistler (604) 932-1121 [email protected]