Catalogue_Counters and Helpdesks NZ_version2

Bringing life to library
and learning spaces
COUNTERS AND
HELP DESKS
Instinct Furniture holds the
following ISO accreditations
ISO 90001:2008
Registration number: 1374Q1
ISO 14001:2004
Registration number: 1374E1
In libraries everywhere, radical changes are happening in front of house. Customer
service emphasis grows; new, smarter technologies arrive and customer needs and
expectations continue to challenge. At Instinct Furniture we design counters, help
desks and roaming stations to thrive in these emerging environments. While your staff
smile, serve, direct and inform, our furniture attracts, functions and responds, helping
maximise service delivery.
Our new generation range of YAKETY YAK counters are highly interactive, featuring touch-button height adjustability and soft organic styling.
Clean and minimal, YAKETY YAK positions over floor services and absorbs cabling into the central barrel.
YAKETY YAK 2400 Service Island
YAKETY YAK 2400 allows two staff members to
work independently with customers on its dual
desktop, offering information portals to staff and
customers alike.
YAKETY YAK OVAL 1600: Issues / Help
YAKETY YAK OVAL 1600 is a welcoming place to
be informed and inspired. With a generous
worktop, working with customers is a breeze.
YAKETY YAK 1500: Help / Roam
YAKETY YAK 1500 provides a home base for staff
out on the front line; the perfect roaming station
ready to move to where help is needed most.
YAKETY YAK 2400 Service Island at University of Western Sydney
YAKETY YAK OVAL 1600 at Massey University
YAKETY YAK 1500 at the University of Wollongong
YAKETY YAK continued - height adjustable and highly interactive
YAKETY YAK 1200: Help / Roam
YAKETY YAK 1200 - a compact and welcoming
help / roaming station, ideal as a home base for
roaming staff and a customer interaction point out
in amongst the library.
YAKETY YAK ROUND 1000:
Welcome / Help / Roam
YAKETY YAK ROUND 1000 - a compact and
responsive staff station, ideal as a welcome point /
help desk or roaming station.
YAKETY YAK Cash / Eftpos Module
YAKETY YAK Cash / Eftpos Module provides a
secure and dedicated spot for your cash register
and Eftpos station. Position alongside our YAKETY
YAK staff stations to create a dynamic circulation
area.
YAKETY YAK ROUND 1200 for when interaction is key
YAKETY YAK ROUND 1000 at Auckland Central Library
YAKETY YAK Cash/Eftpos Module (right) at Auckland Central Library
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Our contemporary range of height adjustable GLO counters are highly responsive, featuring curved desktops and cantilevered meeting ends.
GLO 2000 Double Oval: Issues / Help
GLO 2000 Double Oval has a spacious work top with
two cantilevered meeting ends, providing a choice
of areas to interact with customers.
GLO 2000 Single Oval: Issues / Help
GLO 2000 Single Oval has a spacious work top with
one cantilevered meeting end. Nestle together with
our CASH / EFTPOS Module and our BOOKFLO BOOK
RETURNS Module to form a dynamic circulation
area.
GLO 1600: Issues / Help: Roam
GLO 1600 adapts as a roaming station, issues point
or help desk. Staff can choose to work seated or
standing and engage with customers at the
cantilevered meeting end.
GLO 2000 Double Oval at The University of Auckland
GLO 2000 Single Oval at Onehunga Library
GLO Help Station in use at Bay of Plenty Polytech
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Height adjustable, versatile and interactive
GLO MINI: Teach / Help / Roam
Compact, highly mobile and height adjustable.
GLO MINI is the perfect Teacher station in a tertiary
environment or a roaming / help station in a library
environment. The cantilevered meeting oval
provides an inviting space to interact.
BEAN: Issues / Help
Bean is soft and welcoming and all about a minimal
footprint with maximum features. Bean functions
perfectly as an issues or help desk, featuring seated
to standing height adjustment and a ‘sit beside me’
meeting end.
GLO MINI at The University of Auckland General Library
BEAN provides front of house flexibility at a key Auckland Council library
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Height adjustable VEE is a concise, yet flexible option, allowing you to coordinate your desktop space with other members of our VEE family.
VEE 2100: Issues / Help
VEE 2100 has a spacious worktop and a subtly
curved meeting end to encourage a friendly
exchange (left or right orientation). Deploy alone
or together with support modules like our CASH /
EFTPOS Module in between, for a dynamic
circulation area.
VEE 2000 Island: Issues / Help
VEE 2000 Island has two curved meeting ends,
making it easy to work alongside customers on
either side of the worktop. With robust brake
castors, easily move VEE as the need may arise.
VEE 1675: Issues / Help
VEE 1675 easily adapts as an issues point or help
desk. Position two together, or introduce VEE 2100
for more worktop space, then add support
modules in between as needed. The friendly,
curved meeting end invites interaction.
VEE 2100 and VEE 1675 with a shared storage module in between, at
The Alexander Turnbull Library
Detail of VEE’s subtly curved meeting ends
VEE 1675 at The Alexander Turnbull Library
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Our range of ASK ME counters are compact and mobile, featuring a central unistrut for seated to standing height adjustment
ASK ME 1350: Help / Roam
ASK ME 1350 adapts as a roaming station, welcome
point or help desk, with ease. Easily move about your
space as the need arises. The inviting ‘ironing board’
worktop allows room to mount a storage pedestal.
ASK ME OVAL 1250: Welcome / Help / Roam
ASK ME OVAL 1250 is an ideal welcome point or
help station, featuring a friendly oval worktop.
Cluster with our BOOKFLO BUNNY Caddy to define
spontaneous staff zones anywhere in your space.
Add an ASK ME Sign Pole with our question mark
motif and stand out even more.
ASK ME ROUND 1000: Welcome / Help/ Roam
ASK ME ROUND 1000 features an inviting round
worktop. Positionable and responsive, ASK ME
ROUND is highly mobile and allows for a friendly
exchange. Cluster with our BOOKFLO BUNNY Caddy.
ASK ME Oval 1250, positioned near the entrance at Kogarah Library
ASK ME Round - the ideal welcome / help point
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Bridging the gap between traditional and 'new generation' counters with height adjustable STEALTH
STEALTH 2100: Issues / Help
Combining issues and help functions, STEALTH
2100 is a freestanding island with the appearance
of a traditional counter but with more connectivity
to customers, made possible by the cantilevered
meeting end.
STEALTH 2100: Issues / Help
STEALTH 1800 was designed without a
cantilevered meeting end to nestle into circulation
areas with our support modules. Add STEALTH
2100 into the equation and you have your
designated meeting end.
STEALTH 2100 at Toronto Library, NSW.
STEALTH 1800 (used mainly for issues) nestled beside STEALTH 2100 in
the foreground (used mainly for help) at Lincoln University
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Socrates delivers a friendly, fixed height option where staff can easily control the interchange
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BOOK PROCESSING
Maximising efficiencies with BOOKFLO technology
BOOKFLO RETURNS Processing
Workstation
This electric height adjustable workstation
contributes strongly to safe book processing and
is designed to fit easily into your workroom
environment.
BOOKFLO BOOK RETURNS Module
Our BOOK RETURNS module provides a park for
the customer’s returns bin, a book shelf and slot.
The toughened glass panel forms the book slot
providing an attractive frontage for the user. The
glass panel is able to support signage.
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SUPPORT MODULES
Support modules bringing extra storage and CASH / EFTPOS facilities right where you need them
YAKETY YAK SUPPORT Caddy
YAKETY YAK Support Caddy teams with any of our
YAKETY YAK range to bring extra storage for those
who need it. The Caddy nestles with YAKETY YAK
at the angle you choose and helps to define the
staff members spot.
YAKETY YAK Support Caddy nestled with YAKETY YAK 1500 near the
entrance at Fairfield City Library, NSW
CASH / EFTPOS Module
Our CASH / EFTPOS Module for circulation areas is
designed to support freestanding circulation
counters and staff stations. Featuring a tinted
glass cowling, it provides a secure spot for your
cash register, Eftpos and storage.
CASH / EFTPOS Module positioned neatly in between two STEALTH 2100's
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