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Leading and Shaping the New Coffee Reality Patrice Bula EVP, Strategic Business Units, Marketing, Sales and Nespresso Nestlé Investor Seminar 24 – 25 May, 2016 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Disclaimer This presentation contains forward looking statements which reflect Management’s current views and estimates. The forward looking statements involve certain risks and uncertainties that could cause actual results to differ materially from those contained in the forward looking statements. Potential risks and uncertainties include such factors as general economic conditions, foreign exchange fluctuations, competitive product and pricing pressures and regulatory developments. 2 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. TODAY’S COFFEE MENU 1. The Coffee opportunity 2. Reinvigorate the NESCAFÉ brand 3. Accelerate Innovation Leadership 4. Build competitive gaps through proprietary technology 5. Win in portioned coffee systems 3 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. TODAY’S COFFEE MENU 1. The Coffee opportunity 2. Reinvigorate the NESCAFÉ brand 3. Accelerate Innovation Leadership 4. Build competitive gaps through proprietary technology 5. Win in portioned coffee systems 4 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. The exciting New World of Coffee VARIETY & SOPHISTICATION PREMIUMISATION & NEW COFFEE EXPERIENCES IN-HOME COFFEE-SHOP QUALITY + CONVENIENCE A 3 BILLION CONSUMER POTENTIAL Coffee cups per person per year 100 <13 China, India, Africa* Rest of the World Nestlé, World of Coffee 5 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Solid growth momentum driven by premiumisation and personalisation 2015 RETAIL COFFEE MARKET in CHF bn CAGR ’10-’15 95 TOTAL 5% 6.5 19 RTD 2% 6.5 120 6.6 16 Portioned1 18% 6.6 36% of expected growth 2.9 27 Soluble 1.5 5% 2.3 2.3 33 R&G 2% 2015 2.3 95 2.8 2.8 2015 US BRA Source: Nestlé estimates leveraging Euromonitor and Nielsen data. No inflation CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. 2.9 1.5 2.3 Greater Russia China Others AMS Others AOA Others EMENA 2020 6 Nestlé leading globally in a fast reshaping competitive landscape 15 13+ 11 ~ Coffee chains Keurig 4.3 JDE 5.3 2.7 2.4 2.0 2.0 1.4 1.4 1.3 1.0 0.7 JAB Estimated Net Revenue in CHF bn 7 Source: Nestlé estimates, based on FY 2015 revenues. JAB and Lavazza including M&A. CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. JAB: a different brand portfolio and footprint Brand portfolio Categories & geographies footprint Value share, 2015 JAB: 50 brands1 (50+ licensed in Keurig) 44 44 37 20 15 JAB Nestlé 1 Nestlé Soluble R&G Portioned 75% of sales in Western Europe & US 8 Note: 1. 34 brands owned by JDE + 20 owned by Keurig + 6 coffee shops brands. Source: Nielsen 2015. CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Nestlé leading globally in the fastest growing Soluble & Portioned segments Yet with an historical gap in North America Nestlé leader Other leader No data Soluble + Portioned coffee (excl. R&G, RTD) 9 Source: Euromonitor. Nestlé estimates where Euromonitor data are not available. CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. TODAY’S COFFEE MENU 1. The Coffee opportunity 2. Reinvigorate the NESCAFÉ brand 3. Accelerate Innovation Leadership 4. Build competitive gaps through proprietary technology 5. Win in portioned coffee systems 10 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Soluble coffee: solid growth momentum driven by Premiumisation and Mixes CAGR ’10-’15 2015 RETAIL COFFEE MARKET in CHF bn 95 TOTAL 19 RTD 16 Portioned1 27 Soluble 33 R&G 7.6 Premium / S. Premium 6% 9.0 Mainstream 3% 2.9 Premium / S. Premium 7% 7.1 Mainstream 3in1 7% Pure Soluble Mixes 2015 Source: Nestlé estimates based on Euromonitor (coffee market + RTD) and Nielsen (Soluble segments). Soluble coffee segments represented here are not including Soluble Mixtures (CHF 0.8 bio.). CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. 11 NESCAFÉ: the leading coffee brand GLOBAL SCALE #1 COFFEE BRAND GLOBALLY 6,000 44% cups/second 170+ countries #3 MOST VALUABLE BEVERAGE BRAND share of soluble cups #1 system for retail portioned coffee (excl. N. America) 2 1 3 12 Source: Nestlé World of Coffee. Nielsen. Interbrand 2015. CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. NESCAFÉ: the leading coffee brand RESTAGE THE BRAND NESCAFÉ FLAGSHIP GROWING THE NESCAFÉ PLAN 2 1 13 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. NESCAFÉ: the leading coffee brand RESTAGE THE BRAND NESCAFÉ FLAGSHIP GROWING THE NESCAFÉ PLAN 2 1 15 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. NESCAFÉ: the leading coffee brand RESTAGE THE BRAND NESCAFÉ FLAGSHIP GROWING THE NESCAFÉ PLAN 2 1 17 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Connecting with Millennials A fresh brand voice New coffee experiences Above & beyond innovations 19 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. With new coffee experiences CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. 21 And embracing the Cold Coffee opportunity: 80% of growth expected from Asia #1 IN GREATER CHINA, ASEAN, TURKEY #1 IN JAPAN #1 IN GREECE (TAKE HOME) 22 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. And innovating with patented technologies N. 2 IN CHILLED, CHINA 2016 EUROPE 23 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Above & beyond innovations 24 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. TODAY’S COFFEE MENU 1. The Coffee opportunity 2. Reinvigorate the NESCAFÉ brand 3. Accelerate Innovation Leadership 4. Build competitive gaps through proprietary technology 5. Win in portioned coffee systems 25 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. NESCAFÉ: 77 years of innovation-driven profitable growth Vivaldi 1 + Dolce Gusto IceQ Vivaldi 1 Volume Green Blend Era Lsmuch VAX, Mont Blanc mixes Ges/gear, dawn jar Green coffee classification system Coffee concentrate japan Eden jar; Nirvana jar Pot teams Green coffee utilization optimisation CTFF nitrogen injected espresso Ctf agglomeration Coffee oil based decaf Grab in jar aroma; C29 extraction Atlas freeze drying EZE freeze concentration Water decaf fr, sp expansion Much process, sma in cup aroma Aromatization in cans, sachets Stoc Semi -fast roasting Direct injection Everest, eden 2 jars SRP Gold Blend; 3-in-1 mixes Foaming cappuccino Ctb extraction and p3c in jar aroma switzerland Water decaf switzerland Cappuccino introduction Italy Montreal round jars for agglomerated in europe Eliminate process flavours Hamburg square jars for fd range in europe Continuous decaffeination Agglomeration Rtd introduction japan Continuous freeze drying Batch freeze dried N-62 cell extraction Torrado argentina In jar aroma Glass jars, inert gas protection C-29 /C-14 extraction Pure 100% coffee 26 1940 50 60 70 80 90 2000 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. 2015 2015-16: mainstream NESCAFÉ relaunch New patented filtering technology 27 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. 2015-16: capture coffee origins authentic story 28 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Driving Premiumisation in Mixes Patented mixing and foaming technology CHINA 29 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Accelerating in Super Premium Patented yield splitting for intensive in-cup aroma and taste JAPAN: ULTRA-PREMIUM 30 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. TODAY’S COFFEE MENU 1. The Coffee opportunity 2. Reinvigorate the NESCAFÉ brand 3. Accelerate Innovation Leadership 4. Build competitive gaps through proprietary technology 5. Win in portioned coffee systems 31 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Building competitive gaps through proprietary technology Patent Removing harshness & undesired aroma Patent Patent Extra-fine micronised coffee Intensive aroma & taste at affordable cost Patent Patent Patent Patent Patent A global R&D set-up: Coffee concentrates for cold solubility White foam + above the cup aroma Increasing coffeeness 4 1 450 Product Technology Centers System Technology Center experts CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. 32 Making the difference in the cup GLOBALLY Example: ITALY Example: JAPAN winning liking scores 60/40 win consumer preference (60/40) vs. leading R&G brands vs. leading coffee-shop brands Parity 75% Win 33 Note: 85 tests run worldwide in 2015. Note: Italy - liking scores on short black cup, 200 consumers CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. TODAY’S COFFEE MENU 1. The Coffee landscape 2. Reinvigorate the NESCAFÉ brand 3. Accelerate Innovation Leadership 4. Build competitive gaps through proprietary technology 5. Win in portioned coffee systems 34 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Nestlé pioneering and winning in portioned coffee 13% CAGR 2010-’15 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 35 Note: at constant exchange rate CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Nespresso & NESCAFÉ Dolce Gusto: the leading brands in portioned coffee Portioned coffee retail value - World Top 10 coffee capsule brands (vol.) - World Brands JAB 44% 19% Nestlé 37% JAB Nestlé System 1. NESPRESSO NESPRESSO 2. PRIVATE LABELS SENSEO 3. NESCAFÉ DOLCE GUSTO NESCAFÉ DOLCE 4. SENSEO SENSEO 5. PRIVATE LABELS KEURIG 6. GREEN MOUNTAIN KEURIG 7. PRIVATE LABELS NESPRESSO 8. STARBUCKS KEURIG 9. CARTE NOIRE SENSEO 10. FOLGERS GOURMET KEURIG Others 36 Source: Nielsen + Nespresso sales. CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. NESCAFÉ Dolce Gusto: building the leading global retail coffee system >1.2 bn sales (CHF) Double digit growth 82 markets #1 in Europe, Latam & Asia Retail machines & capsules sales New factory in Brazil to support growth ambition 37 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. NESCAFÉ Dolce Gusto: the fastest growing system in Europe retail 50.0 %MS Machines – in units 45.0 40.0 35.0 27.9% 30.0 25.0 17.1% 20.0 15.0 15.9% 10.0 5.0 0.0 2007 2008 2009 2010 2011 2012 2013 2014 2015 38 Source: GFK panel in units 17 Eur. markets retail only CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Driving a powerful machine innovation pipeline 2016 2015 Eclipse Stelia Drop 39 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. New unconventional coffee 2015 2016 40 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. And surprising limited editions 2015 Limited Edition 2016 Limited Edition 41 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. The recognised ultimate coffee experience 42 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Continue to create competitive gaps CONTINUOUS INNOVATION AND PREMIUMIZATION CONQUERING NEW TERRITORIES CULTIVATING UNIQUE CUSTOMER RELATIONSHIP 43 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Innovative rare coffee origins for new coffee experience Price Index: 340 Price Index: 228 Price Index: 129 Price Index: 106 44 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. SULUJA: leveraging our unique direct to farmer sustainability program “We drank our first cup this summer and it tasted just a little bit better knowing that it was from people who have worked so hard for normalcy and peace” George Clooney, Bloomberg 2015 45 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. 46 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Creating gaps in machine design and functionalities 47 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. 20+ new markets and 50 boutique openings/year Existing Nespresso Markets New Markets 2011-2020 48 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. A focused strategy to win in the USA UNIQUE LONG CUP COFFEE EXPERIENCES PREMIUM BRAND CAMPAIGN RETAIL EXPANSION 49 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Vertuoline: revolutionising premium long cup coffee experiences NOVEL IN-CUP QUALITY UNIQUE SYSTEM VERSATILITY SUPERIOR MACHINE DESIGN & CONVENIENCE 50 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. The Brand Campaign Nespresso Training Day - (00:30) GC Testimonial – Long (02:55) 51 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. 52 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. The Brand Campaign Nespresso Training Day - (00:30) GC Testimonial – Long (02:55) 53 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. 54 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Expanding our retail footprint: 30+ new boutique openings 55 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. USA: Nespresso brand steadily gaining shares +33% CAGR 2009-’15 Portioned coffee Market Share (vol.) - USA Top 10 portioned coffee brands (vol.) - USA Brands 15% System 1. PRIVATE LABELS KEURIG 2. GREEN MOUNTAIN KEURIG 3. STARBUCKS KEURIG 4. FOLGERS GOURMET KEURIG 5. NESPRESSO NESPRESSO 6. EIGHT O’CLOCK KEURIG 7. AUTH. DONUT SHOP KEURIG 8. MAXWELL HOUSE KEURIG 9. MCCAFE KEURIG 10. GEVALIA KEURIG 6% 79% Keurig Nespresso Keurig compatibles 56 Source: Nielsen + Nespresso sales. CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Aggressively addressing the Out-of-Home opportunity CONTINUE TO LEAD IN FINE DINING PURSUE AGUILA SUCCESSFUL LAUNCH WITH NEW RANGE 750 top chefs 2&3 Michelin star restaurants Personalised blends INCREASING COFFEE OFFER AND SERVICE LEVEL 57 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Cultivating unique Customer Relationship INNOVATING IN NEW RETAIL FORMATS & EXPERIENCES IMPROVED DIGITAL EXPERIENCE BUILDING UNIQUE RELATIONSHIPS WITH OUR CONSUMERS 58 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. 59 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Uniquely positioned to seize the coffee category potential INNOVATION CAPABILITIES Technology lead Coffee expertise Global brands and unique market agility FAVORABLE POSITION Accelerating in Portioned Leading in Soluble RTD opportunities WINNING IN KEY TERRITORIES Gaining share in US High ambition in Brazil Solid leadership in Russia and China 60 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A. Leading, Inspiring, Delivering! Thank you! 61 CONFIDENTIAL – PROPRIETARY INFORMATION OF NESTLÉ S.A.