Here We Go Again, Or Do We?
Transcription
Here We Go Again, Or Do We?
Here We Go Again, Or Do We? A BCO Perspective on Carrier Shipper Relationships Alan Mctaggart, Group Logistics Director Today’s Presentation Outline of Techtronic Industries Business (TTI) Techtronic Ocean Freight Programme Conclusions on the “Shared Experience” 2 Techtronic Industries Co. Ltd. POWER EQUIPMENT FLOOR CARE & APPLIANCES A world-class leader in design, manufacturing and marketing of Power Tools, Outdoor Power Equipment, and Floor Care and Appliances for consumers, professional and industrial users. 3 Expansion 1986 Revenue 2011 Revenue US$3M US$3.7B SALES (US$m) 2007 Acquisition 3,000 2005 Acquisition 2003 Acquisition 2,000 2002 Acquisition 1999 Acquisition 2000-2004 Acquisition 1,000 Founded Listed on TTI HKSE 1985 1990 2012 4 Diverse Global Customer Base Mass Merchants / Home Centers Industrial Distributors / Independent Hardware Stores 5 Global Presence EUROPE CANADA Power Equipment, Floor Care and Appliances Power Equipment , Floor Care and Appliances UNITED STATES Milwaukee Professional Tools • Sales & Marketing • Research & Development • Manufacturing ASIA TTI WORLD WIDE HEADQUARTERS Power Equipment, Floor Care and Appliances MEXICO Consumer and Trade Tools • Sales & Marketing • Research & Development Outdoor Products • Sales & Marketing • Research & Development • Manufacturing Floor Care and Appliances • Sales & Marketing • Research & Development • Manufacturing Floor Care and Appliances • Manufacturing MIDDLE EAST, AFRICA, INDIAN SUBCONTINENT Power Equipment, Floor Care and Appliances LATIN AMERICA Power Equipment, Floor Care and Appliances AUSTRALASIA Power Equipment, Floor Care and Appliances 6 Global Sales and Ocean Freight Volume Sales by Region Sales by Segment North America 72% By Value Power Equipment 73% By Value 15,000 FEUS 60% By Volume 13,000 FEUS 52% By Volume 6,000 FEUS 24% By Volume Floor Care & 27% By Appliances Value Rest of the World 7% By Value 12,000 FEUS 48% By Volume Europe 4,000 FEUS 21% By Value 16% By Volume Ocean Freight Volume 25,000 FEUS Per Year 7 Critical Success Factors Innovated Faster than our Competitors Cut costs Faster than our Competitors Improved Quality Faster than our Competitors Partnered with the MOST Demanding and Fastest Growing Customers 8 TTI Ocean Logistics Rationalization & Outcome/Experience USA T.P. Ocean Freight Summary Situation OLD - As Was (Late 2006) Consignees Forwarders Shipping Lines Origin Booking Parties 9 11 14 A A B Power Tool & Outdoor Equipment B C C D D E E F Supplier (PRC) A B C E E F G H F D G E I J K Outside Suppliers A Floor Care & Appliances G H H I I J K L M N 10 USA T.P. Ocean Freight Summary Situation NEW - As Is (Mid 2007) Consignees Power Tool & Outdoor Equipment Customs Broker Shipping Lines Origin Booking Parties 1 4 1 C U S T O M S Supplier (PRC) A B A Floor Care & Appliances B R O K E R S C Outside Suppliers D 11 TTI Group Ocean Freight Project Vital Few Objectives Cost reduction Access to Economies of Scale Process Improvements Service Level Improvements Consolidate Information System Supplier Management 12 TTI Ocean Freight Offer and Expectations TTI OFFERS TTI EXPECTATIONS Regular, Year Long, High Volume Support and Contract Lower Stable Rates – No PSS/GRI Yearly Rates Fulfilled MQC Commitment Stable Space Provision Reasonable Volume Forecast +/-10% (Port Pairs) Reliable and Predictable Schedules Immediate Uncomplicated Centralized Decision Making and Transparency Communication No Low Season Shopping Measurable Performance (KPIs) Opportunity for Long Term Relationship Worthwhile High Level Relationship Stable Supply Chain 13 The 6 Year Experience 2007 - 2013 +19% Before Currency 14 Logistics Confessions 2007 No Fuel Concession 2009 & 2011 Renegotiated Europe Contract 2008/2009 Christmas and Spring Shopping USA 15 TTI Summary of Contracted Carriers 2007 - 2013 2007 - 2008 2008 - 2009 2009 - 2010 2010 - 2011 2011 - 2012 2012 - 2013 Rank Carrier Rank Carrier Rank Carrier Rank Carrier Rank Carrier Rank Carrier 1 A 1 G 1 A 1 J 1 A 1 G 2 B 2 E 2 H 2 D 2 G 2 A 3 C 3 F 3 B 3 A 3 F 3 B 4 D 4 C 4 E 4 B 4 J 4 I 5 D 5 G 5 C 5 B 5 J 6 B 6 D 6 H 6 H 7 A 7 I 7 K 7 M 8 L Ranking trend & Behavior: OPPORTUNITY FEAR COURAGE / STABILITY / STRATEGY GREED 16 Prevalent Patterns of Erratic Carrier Behaviour Lack of Self Confidence • Have you heard? • Follow my leader? Lack of Reality • 5 or 6 GRIs to Europe • USD2500 B/E to West Coast!! • Not a large impact on the sales price!! • BAF destroyed goodwill (TTI Experience) Understated Value of • FOB, CIF, NVOs, BCO’s; Small, Medium, Customers & Relationships Large Confused Strategy/If At All • Long Term/Short Term • Q3/4 2011 Bad NVOs • Q3/4 2012 Bad BCO’s 17 Reality and Changes – Now and Future Dropping Global Demand Less Peaks and Troughs (Surges) Over Supply of Capacity – 13500T./Vessels Ecommerce Capital Supply Squeeze Increasing Industry Price Volatility Complete Transparency 18 Visible Improvements Pricing Discipline and Stability Strength of USA Market Clever Disposition of Vessels Recognition of Long Term Relationships 19 Suggestions for Moving Forward Index Linked Contracts with BCO’s Be Realistic; Resist Science Fiction Have a Strategy and Recognize It Value Long Term Customer Relationship Be Courageous 20 The Last Word “People of the same trade seldom meet together, even for merriment and diversion, but the conversation ends in a conspiracy against the public, or in some contrivance to raise prices.” - Adam Smith, The Wealth of Nations 21 THANK YOU