tasarİm KAPAK ing (Page 2)
Transcription
tasarİm KAPAK ing (Page 2)
A n n u a l The chef R e p o r t 1 9 9 9 kitchen of the Turkish capital markets in the The Kitchen at Topkap› Palace At Topkap› Palace, built during the reign of Mehmet the Conqueror, dishes were prepared in a large domed area called “Matbah-› Amire” (the Kitchen of the Palace). The Royal Kitchen, built during the reign of the Suleiman the Magnificent, was enlarged to include a special kitchen just for the making of sweets. After a devastating fire during the reign of Selim II, the kitchens were rebuilt by Mimar Sinan, the famous Ottoman architect. Each kitchen was covered by two domes and consisted of ten divisions. The Sultan’s food was prepared specifically by a chef called the “Serçini” who was assisted by 12 master cooks. Approximately 15-20 chefs, 60 cooks and 200 assistants, all working in rotating shifts, were employed in the kitchens of the Palace. This figure sometimes increased to more than 1,000 when the population of the Palace grew to between 5,000 and 10,000. In the special kitchen for making sweets, the chef worked with a large team. The meals were brought to the harem, the ladies’ apartments and the Imperial Chancery of State by conscript youths and assistant cooks, called “tablakar”. The meals of the Sultan were carried to the big gate of the Palace, known as the “Bab’üs Saade” and handed to the pages in the Palace, who were employed in the pantry of the ladies’ apartments. Documents in Palace archives from approximately the 15th through the 19th centuries indicate that tools of copper and gold-plated copper were the most frequently used. Specialized utensils for cooking and food preparation included: cauldrons, hammered pans with round bottoms to prepare a special dish called helva, pans with covers, various food dishes with covers, pans for frying, peelers and pincers, bowls and ewers, large round metal trays, coffee sets (including coffee dippers and pots, pans to roast coffee, metal cup-holders, coffee grinders), copper jugs with handles (used for hot drinks made from the powdered root of a special plant), aflure (a sweet dish made of grains, sugar, raisins, nuts, milk, fruit juice and water), mortar and pestles, and ladles and skimmers .... T a k a s b a n k Established in 1988 as a department within the Istanbul Stock Exchange (ISE), Takasbank originally dealt with the provision of settlement services for the securities traded by the members of the ISE. In January 1992, responsibility for settlement and custody was transferred to an independent company, ‹MKB Takas ve Saklama A.fi. (ISE Settlement and Custody Co. Inc.) that was set up as a partnership between the ISE and its members. This Company has operated as a sector bank under the name of Takasbank - ‹MKB Takas ve Saklama Bankas› A.fi. (Takasbank - ISE Settlement and Custody Bank, Inc.) since January 2, 1996. Takasbank, founded as a partnership from among capital market participants, has formed a bridge between money and capital markets. Despite its relatively short history, it has become one of the most important institutions within the financial sector. A i n B r i e f Complying with the definition of an “Eligible Foreign Bank” by the Securities and Exchange Commission (SEC), Takasbank has also been accredited as an “Approved Depository” and an “Approved Bank” by the Securities Futures Authority (SFA) in the UK. Following a declaration by the Japan Securities Dealers Association (JSDA) that the ISE is an appropriate foreign investment market, both the Japan Securities Clearing Corporation (JSCC) and the Japan Securities Depository Center (JSDC) announced that Takasbank also met their standards. Takasbank provides short-term cash facilities to capital market participants through its Securities Purchasing Loans and Securities Lending/Borrowing services. The Bank offers a fast, safe and reliable environment for banks and brokerage houses for their cash lending and borrowing transactions in the Money Market it operates. professional chef is the one who always stocks a sufficient supply of ingredients and is ready for any unexpected circumstances that may arise in order to serve guests quickly and efficiently. Hammered cooking pot with large headed rivets and four handles, circa 17th century As the central depository for the Turkish capital markets, Takasbank safeguards the securities transacted in capital markets in its vaults while maintaining a vast computer database relating to these securities. Thus, the Bank is able to transfer accurate on-line data to investors, brokerage houses, banks and authorized governmental institutions that require such data. By bringing together settlement and custody functions under one roof, Takasbank has earned a special place among similar institutions. Takasbank is one of two Turkish banks with the highest recorded EFT transaction volume for 1999 and ranks among the institutions paying the highest corporate tax in the country. 01 F i n a n c i a l (TL Millions) H i g h l i g h t s 1999 1998 1997 29,478,222 14,863,647 4,995,970 2,491,396 421,263 370,179 Total Assets 31,969,618 15,284,910 5,366,149 Short-term Liabilities 12,942,211 6,055,053 2,174,943 Long-term Liabilities 286,934 131,137 57,770 Paid-in Capital 7,850,000 2,750,000 1,050,000 Net Profit for the Year 9,960,702 5,875,400 1,738,657 Shareholders’ Equity 8,779,771 3,223,321 1,394,779 14,415,862 7,694,321 2,813,875 2,725,506 1,404,548 718,670 Return on Assets 0.49 0.56 0.49 Return on Equity 1.77 2.67 1.88 Profitability Leverage 3.61 4.77 3.84 Net Profit/Equity 1.13 1.82 1.66 Current Assets/Total Assets 0.92 0.97 0.93 Short-term Liabilities/Total Assets 0.40 0.40 0.41 Shareholders’ Equity/Total Assets 0.27 0.21 0.26 Current Ratio 2.28 2.45 2.30 Liquidity Ratio 2.04 2.36 2.19 Number of Employees 235 220 200 Current Assets Non-Current Assets Interest and Porfolio Revenues Personnel Expenses A talented chef uses the right tools at the right time to achieve customer satisfaction. Utilizing its advanced technological infrastructure, Takasbank renders services to the Turkish capital markets in several ways such as: custody, settlement, banking, international custody and settlement services, TETS, Takasbank Money Market, Securities Lending/Borrowing Facility, Securities Purchasing Loans and Supervision. Copper bowl, end of 17th century. 02 Securities Settlement in 1999 Cash Settlement in 1999 (TL Billions) (TL Billions) Securities Settlement Securities Settlement/Settlement and Custody (%) 180,000 45 160,000 40 140,000 35 Cash Settlement Cash Settlement/Settlement and Custody (%) 50,000 20 45,000 18 40,000 16 120,000 30 35,000 14 100,000 25 30,000 12 80,000 20 25,000 10 20,000 8 60,000 15 15,000 6 40,000 10 10,000 4 20,000 5 5,000 2 0 0 J F M A M J J A S O N 0 0 J D M F A M J J A S O N D Stock Exchange, Settlement and Custody Transactions in 1999 (TL Billions) Stock Exchange Transaction Volume Settlement and Custody Settlement and Custody/Stock Exchange (%) 500,000 110 450,000 108 400,000 106 350,000 104 300,000 102 250,000 100 200,000 98 150,000 96 100,000 94 50,000 92 0 J F M A M J J A S O N D 90 Average Government Securities Average Government Securities (TL Trillions) (US$ Millions) 3,000 5,000 1,000 1,000 3,000 500 0 98 99 Market Value of Equities 0 Nominal Value of Equities 98 (TL Trillions) 99 Nominal Value of Equities (US$ Billions) (TL Trillions) 0 2.00 25 2,000 1.50 5 98 99 1.0 98 99 99 Market Value of Equities (US$ Billions) 14,000 0 98 0 98 99 03 B o a r d o f D i r e c t o r s (1) Osman Birsen Chairman, (2) Nejat Dura Deputy Chairman, (3) Emin Çatana Member and General Manager, (4) Ar›l Seren Member, (5) Emin Ali Gündez Member, (6) Sezai Bekgöz Member, (7) Atalay Birinci Member, (8) Ahmet Kaçar Member, (9) ‹brahim H›zl›kan Member, (10) Yusuf Ziya Toprak Member, (11) Bedii Ensari Member, (12) Tangül Durakbafla Auditor, (13) Berra K›l›ç Auditor 6 12 04 2 13 9 4 1 7 10 5 3 11 8 Message from the Chairman Presently in its fourth year of operation, Takasbank has developed rapidly despite the negative market conditions prevailing in Turkey, especially in the last two years. Committed to the ongoing development of the Turkish capital markets, Takasbank has launched several initiatives in a rather short period of time and taken its proper place among other highly esteemed institutions within international money and capital markets. Providing services related to securities at international standards, Takasbank is seen as a role model for other countries in the region; its experience and opinions are frequently solicited. Takasbank has contributed greatly to the capital markets of neighboring emerging market countries through the experience it has gained in the Turkish capital markets. In cooperation with the ISE, the Bank also provides counseling and training services to the institutions of these countries. In 1999, Takasbank implemented the customer name-based custody system, which facilitates the conversion of customers’ accounts from code into names of the holders, as required by the Capital Market Law, passed by the Turkish Parliament. This system will permit more efficient and effective supervision and auditing; the Bank will be able to carry out the requirements of the Communiqué for Special Cases and track the movements of all shares owned by the investors. Several new software programs were installed during the year to help Takasbank steadily improve and develop the systems it needs to provide more rapid settlement transactions. Investment trusts are included in the electronic communication system that has been developed to track the portfolio value of mutual funds from Takasbank to the Capital Markets Board. Communication of data about the distribution of the portfolio of the mutual funds has been initiated as well. Consequently, Takasbank’s function as the bridge for the flow of data within the capital markets has been expanded. Authorized as the clearing house for the Derivatives Market to be established within the ISE, Takasbank is close to completion of the technical studies in this area. A report regarding the administration of the Guarantee Fund against the potential settlement risks of the Derivatives Market has been actualized as well. Effective marketing activities have resulted in a remarkable increase in the number of banks trading on the Stock Exchange Money Market; Takasbank has emerged as an important and effective link between the brokerage houses and the banks. Thus, these institutions with surplus funds or deficits are able to perform more effective fund management regarding capital market transactions. With its success largely due to the scope of its technological infrastructure, Takasbank has employed the most advanced data processing technologies right from the start and has developed most of its own software programs without any external assistance. The data processing network of the Bank has both the capacity and capability to provide remote access service to all brokerage houses. While providing access to more than 200 in-house users, it is also able to reach all investors with the aid of Internet. On behalf of the Board of Directors, I would like to extend my thanks to our valuable managers and staff whose efforts have enabled us to reach this high state of development. I would also like to express our gratitude to the management of the Capital Markets Board and the ISE who have continuously supported and encouraged our efforts at Takasbank. Osman Birsen Chairman of the Board 05 S e n i o r M a n a g e m e n t (1) Emin Çatana General Manager and Board Member, (2) Nezir Bak›r Assistant General Manager, (3) Ahmet Çak›rsoy Assistant General Manager, (4) Yusuf Çiçek Assistant General Manager, (5) fievket Yaflöz Head of the Board of Internal Auditors Couldrons and furnaces in Helvahane (Part of the kitchen where sweets were prepared) 5 06 2 1 3 4 Message from the General Manager We are leaving another hard year behind us. The earthquake we encountered in August in addition to the economic problems that prevailed in our country and in the world in general resulted in a deepening pessimism in the markets which had previously been rather more optimistic about the future. Stock market activity in November as a result of the decrease in interest rates was followed by a shortterm regression due to the “earthquake taxes” that were imposed by the government. Nevertheless, the ISE completed the year by setting historically high records and earning the title of “most profitable stock exchange in the world”. By year’s end, the Turkish economy registered negative growth in real terms, yet the new millennium was welcomed with great expectations and high hopes. Economic stagnation naturally affected the capital markets as well. Transaction volume picked up in the last quarter of the year and actually closed with figures higher than those of the previous year. We, at Takasbank, were successful in remaining unaffected by these negative conditions. I would like to present some results obtained this year: At the end of the year, a total market value of 45 million stocks that were kept under Takasbank custody amounted to TL 13.9 quadrillion. The number of participants in the Takasbank Electronic Transfer System (TETS) increased to 69, with transaction volume totaling TL 41.5 quadrillion. In 1999, total transaction volume in the Takasbank Money Market increased by 334 percent up to TL 9.7 quadrillion and the daily average transaction volume rose to TL 39.2 trillion. Preparations and testing to deal with the Y2K problem commenced in 1998 and were completed early in 1999. All existing hardware and software were tested and replaced when found to be non-Y2K compliant. Also during the year the customer name-based custody system was completed and implemented, and the software and hardware for the Alo-Takas system were replaced and expanded with the addition of new functions not previously used. Some of the information technology projects developed and implemented during 1999 include the transfer of the netting process of ISE stocks to Takasbank and the blockage system of stocks was revised in terms of ratio, rank and replacement of stocks with cash. The new bond software of the ISE which was launched together with the new bond settlement software at Takasbank will permit on-line data transmission to Takasbank. The automation of defaults in stocks and bonds transactions was completed, and bonds redemption and coupon revisions have been performed. Testing in the Derivatives Market has been completed in cooperation with the ISE and software development is underway for this project on pricing, guarantee fund and automatic EFT. Performance studies on the database and the improvement of existing functions to include their use via Internet are continuing while the development of new systems and revisions regarding the Credits and Stock Exchange Money Market have begun. In March 1999, we purchased the building we had been using as our Head Office since 1995. Thus, we are now able to make the necessary renovations that will provide our employees a contemporary and more pleasant working environment. The support and assistance of both the Capital Markets Board and the ISE have always been a source of strength to Takasbank. I would like to extend my thanks to the esteemed managements of these institutions as well as to all our shareholders and customers. I would like to take this opportunity to express my gratitude to our valuable staff, through whose efforts we have reached such an exemplary position not only within Turkey, but also within the international arena. Emin Çatana General Manager and Board Member 07 Takasbank’s Primary Functions Takasbank • is the only Turkish institution that has been given the responsibility for clearing, settlement, safekeeping and custody of securities and their numbering according to international standards. • has been authorized by the Capital Markets Board as Turkey’s “Central Securities Depository”. • carries out clearing and settlement services for securities trading transactions taking place in all markets of the ISE. • as the “National Numbering Agency” assigns an International Securities Identification Number (ISIN) in conformity with international standards to all securities issued in Turkey. • provides a variety of domestic and international banking services to banks and brokerage houses that are members of the ISE. • provides resources to the capital market through Money Market facility, Securities Purchasing Loans and Securities Lending/Borrowing Facility. • has enabled the brokerage houses to be sub-members of the EFT system of the Central Bank of Turkey through the establishment of the Takasbank Electronic Transfer System (TETS). Functioning as a bridge between money and capital markets has enabled Takasbank to offer the most rapid, secure and least expensive method of transferring funds. • is able to analyze extensive information in its securities database and make it available to market participants, research, regulatory bodies and the media upon their request. Ownership and Management Structure Takasbank is a sector-based bank owned by the ISE and its 104 members. According to the terms outlined in the Articles of Association, the share of any stockholder may not exceed 5 percent, except the ISE. As of December 31, 1999, Takasbank had a paid-in capital of TL 7,850 trillion, of which 22.60 percent was owned by the ISE, while 27 bank members of the ISE had 47.07 percent and 77 brokerage houses had 30.33 percent. The Board of Directors has 11 members and is composed of the ISE, the Capital Markets Board, representatives of ISE members and the Takasbank General Manager. Four members of the Board of Directors represent A-group shares owned by the ISE, while B-group shares are represented by five members of the Board; two members are chosen from member banks and brokerage houses, while one member is elected from among the representatives of the banks and brokerage houses having received the highest number of votes at the General Assembly. One member of the Board is appointed by the Capital Markets Board as its representative. The General Manager of Takasbank is also a member of the Board of Directors and is elected from among the candidates nominated by representatives of A-group shares. 08 Review of Operations in 1999 Custody Operations Custody operations protect capital market instruments from fraud, falsification of documents, theft and misuse. Securities held by Takasbank are insured against these risks by the ISE Umbrella Insurance coverage. Takasbank is authorized to exercise the rights concerning the securities under custody on behalf of account holders. The total nominal value of 3,179,028 equities held in custody by Takasbank reached TL 155.4 quadrillion in 1999. Most notably the average nominal value of the certificates increased from TL 21,445,000 of the previous year up to TL 48,888,242. The main factor leading to such increase is the certificate value spreading system to be used in capital increases recommended by Takasbank to the issuing companies. The effect of this improvement has been reflected by the number of securities collected from the issuing companies against their capital increase and taken into custody at Takasbank. During the previous year, 6,056,765 securities with a nominal value of TL 275.1 trillion were taken into custody, whereas in 1999 a total of 898,309 securities were taken into custody at a total of TL 370 trillion. Non-fungible Custody The volume of securities held in custody on non-fungible basis in 1999 has considerably increased in both quantity and nominal value. At the end of the year, the nominal value of securities held in custody on non-fungible basis reached TL 99 trillion. This was achieved due to marketing activities in addition to the reputation of the Bank in the market and its concept of effective service. Rights Services Rights services include capital increase, dividend payment and replacement of physical certificates with newly printed ones bearing higher nominal values. In addition, the transactions of a company not traded on the ISE have been performed. Transactions for Rights Services in 1999 Number of companies serviced In 1999, none of the physical ins and outs and coupon transactions imposed any risk on Takasbank; all the transactions were performed rapidly and without error, thereby attaining ultimate customer satisfaction. 55 Number of transactions for bonus issues 137 Number of dividend distribution transactions 155 Number of replacement of certificates 9 Number of coupons cut Nominal value of coupons cut The comparison of the last two years indicates that the physical withdrawals decreased by 86.75 percent and nominal entries increased by 33.51 percent. In 1999, 1,275,859 securities (with a nominal value of TL 93.8 trillion) were physically removed from the custody, compared to 3,658,568 (TL 52.7 trillion) in 1998. Despite the decrease in physical withdrawals, the main reason for the relative increase in the nominal value of the securities held in custody was the exchange of securities during 1999. The decreases in physical movements during the last two years are an indication that the market is moving firmly toward dematerialization (bookentry system) in a planned manner. 197 Number of transactions for pre-emptive rights issues 60,660,983 TL 1.2 quadrillion A total of TL 95.6 trillion in dividends was collected from issuing companies in 1.44 working days on average after the settlement day and transferred to the accounts of member companies. A comparison of data provided in the electronic environment with those of the actual coupons showed no inconsistency to impose risk on the Bank. Databank Services Considering that the present stock certificates will be annulled after implementation of dematerialization, the Bank provided assistance to 150 issuing companies regarding the value of the physical certificates they will print after capital increases. The intention was to keep the number of certificates to be issued at a minimum. Depending upon the data delivered by the issuing companies regarding company shareholder structure, all records of the Bank A successful chef is the one who has learned the secrets of his profession. Gold-plated copper jug for sweet fruit drink, 19th century Takasbank has an important mission regarding the development of the Turkish capital markets. Accordingly, the employees of the Bank have been steadily improving their professional knowledge by attending training programs designed to meet their specific positions and by keeping a close watch on technological developments. 09 Review of Operations in 1999 continued A n imaginative chef is one who can create new tastes and exciting new dishes. Takasbank is steadily improving the quality of its existing products while introducing new ones required by the capital markets. were updated as of the end of September with the exception of 32 companies. Updated data on capital increases and stock certificates to be printed are delivered to Takasbank in order to keep the data in hand current at all times. Efforts are ongoing to accelerate development of services for custody on non-fungible basis. In this respect, custody agreements were concluded with seven non-ISE-member institutional investors; their stocks were kept under custody utilizing this method. The Bank is planning to gain new clients from among these companies. Conic brazier with crescentshaped ornament, early 18th century In order to enable member companies and investors to monitor the General Assembly blockage transactions, a new program was prepared and initialized in December. Customer Name-Based Custody System The September 25, 1997 Resolution of the Capital Markets Board (No. 27/1546) stated that code-based customer sub-accounts are to be converted to name-based accounts and the terms and details of the implementation will be determined and announced by Takasbank. On November 25, 1997, Takasbank issued a General Letter (No.178) announcing the deadline and formats for the conversion of the accounts from codes, as had been the case since October 1995, to names of their holders. While these efforts were being carried out, meetings were held from October to December 1998 at Takasbank informing all brokerage houses about the customer name-based custody system. Furthermore, between April 17 and May 15, 1999, brokerage houses were given the opportunity to check out the amendments made in their own software programs utilizing tests provided by the Bank. According to the customer name-based custody system, accounts held at Takasbank that have not yet been converted have been blocked to prevent removal from the account by the brokerage house without consent of the 10 beneficiary. Efforts continued to convert the accounts opened prior to 1998; the process of entering customer identities has been concluded. As of January 11, 1999, the suspension of the brokerage house accounts that have not been converted to name basis has been commenced. Accounts opened after the inclusion of the brokerage house in the system, but not converted within 15 days, are automatically suspended. Brokerage houses have been authorized to enter in the suspended accounts in order to enable them to allocate the securities issued due to capital increase. However, the brokerage house is notified that it is entering a suspended account and the transaction is executed upon consent of the brokerage house. A total of 90,140 accounts belonging to 159 members except one bank have been suspended as of December 27, 1999. Approximately 50 percent of the suspended accounts consist of sub-accounts having a balance and stocks with a market value of TL 50 trillion. The Capital Markets Board at its May 18, 1999 meeting numbered 46 decided that the customer name-based custody system whose preliminary studies were completed, shall be implemented as of May 31, 1999 and Takasbank was notified accordingly. The number of codebased accounts increased from 323,000 at the end of 1998 to 481,150 at the end of 1999. The number of name-based accounts for the same period also increased from 400,000 to 563,345 while the number of open accounts increased by 170,000 and reached 937,533. Within the framework of customer name-based custody system, a blockage facility was implemented to prevent the brokerage houses from accessing the accounts without the knowledge of the account holders. This facility, implemented as of May 31, 1999, enables the investors to block the stocks in their open accounts via the Alo-Takas System using the codes and account numbers allocated by Takasbank. Securities in the blocked sub-accounts cannot be accessed by the brokerage houses until the blockage is removed by the account holder. A blockage can be applied to all securities in the account as well as to selected securities and on a quantity basis. Before a sales order is delivered to the brokerage house, blockage on the securities, if any, must be removed. As of June 30, 1999 a total of 53 customers had their accounts blocked. This number was increased to 111 by the end of the year, while the number of blocked accounts increased from 108 to 123. In all probability these figures will continue to rise upon wider recognition and understanding of the system and its benefits. A Since June 1, 1999 code numbers continue to be assigned and sent to investors upon notification of the brokerage houses. As of the end of the year, 455,675 investors have been notified of their account numbers, codes and sent an Alo-Takas User Manual via express mail. Approximately 25 percent of these notices were The Alo-Takas interactive voice response system, in use since October 1995, was redesigned at the beginning of 1999 and launched at the end of May. Using this system, investors are able to see their balances, accounts, stocks and data concerning the brokerage houses, to block or unblock their accounts and get information via facsimile. Additionally, updated information and messages are supplied and transactions are made in Turkish or English. Settlement Operations Takasbank has been designated by the ISE the center to handle clearing and settlement operations arising out of securities trading transactions carried out in the ISE markets. It is the processing center that organizes the exchange of securities and cash within a safe, reliable institutionalized environment. Securities subject to settlement include equities, depository certificates, Treasury bills, Government bonds capable chef always prepares a meal that can be well-digested - no matter how much is eaten. Combining settlement and custody transactions under one roof, Takasbank was able to decrease the duration of transactions, independent from their amounts. The settlement period, which can be as long as T+7 in some developed markets, has been decreased to T+0 in Turkey permitting more rapid and efficient trading. Mortar made of bronze with round stand and wide opening, 17th century returned to Takasbank for several reasons. The investor’s address information of those whose notices were returned was classified and forwarded to the brokerage houses with the request to correct and update. The customer name-based custody system, which would facilitate the conversion to the dematerialized system as mentioned in the amendments to the Capital Market Law passed by the Parliament, is helpful to the authorized auditing bodies. This system further facilitates the monitoring of all stocks in addition to helping produce reports on whether the obligations under the Communiqué on Special Cases are complied with. and Turkish Eurobonds. The settlement period is T+2 for Stock Market operations, T+0 for Bonds and Bills Market operations and T+3 for International Market operations. Takasbank, steadily improving and developing the current system to realize settlement operations in a more rapid, easy and reliable way, has begun to implement new software programs during 1999 and has improved its service quality. Provided that liquidity priorities will not be altered, members are able to change the order of the blocked settlement receivables and also set the blocked equities free against the presentation of a cash guarantee. 11 A view of the special kitchen for preparing pastries and desserts. 12 During the year, some measures were taken to minimize the settlement risks, the order for the removal of blockage on settlement receivables has been updated, and the Turkish lira value of the securities to be blocked is now calculated based on the second session’s weighted average prices on T+1 day and a blockage margin permitted, if required. In 1999, investment trusts were included in the system which enables the transfer of mutual fund portfolio values from the Takasbank system to the Capital Markets Board. In addition, the data on the breakdown of mutual fund portfolios were forwarded to the Board. Thus, Takasbank’s function as an intermediary for the dissemination of information has been enhanced. Members can access monthly statements on their office terminals via electronic transfer, thereby preventing loss of time and labor while decreasing costs. An e-mail system has been established between brokerage houses and Takasbank, allowing the Bank to send messages to members within an internal automation system. Capital blockage operations at brokerage houses were rearranged in line with a request by the Capital Markets Board and Takasbank began monitoring transactions. Brokerage houses were given the opportunity to present collateral for capital blockage, termination and notification receivables regarding time priorities in stock and bond settlement operations, automation in setoff operations among markets and inclusion of DvP transfer orders in the system have been completed. This new system will be time priority based and therefore parties fulfilling their settlement obligations early will have the right to receive their settlement receivables earlier. In addition, the new system aims to accelerate the cash flow between the markets and to decrease the intra-day funding requirement of the markets through conditional settlement transfer, thus to facilitate transfer operations between Takasbank and the brokerage house. With the implementation of this project, full automation of settlement activities and non-ISE settlement via the Takasbank system will be accomplished. In 1999, a synchronized data transfer system was established between the ISE and Takasbank via the Trading System Message Router (TSMR). This system allows data regarding contracts concluded in the Bonds and Bills Market of the ISE to be transferred on realtime basis to the Takasbank system. As soon as the Derivatives Market commences its operations, data on contracts that are concluded in the Derivatives Market of the ISE will also be transferred to Takasbank. This new system allows the positions of members in the Bonds and Bills Market to be monitored on-line and in real-time by the ISE. The limits allocated to authorized members are able to be updated concurrent with settlement limits, and permit A knowledgeable chef is one who can meet the special requests of the customers. One of the strengths of Takasbank is that it was established to meet the requirements of the developing Turkish capital markets. Creativity and the introduction of new products have always been priorities for Takasbank management. Gold-plated copper jug for sweet fruit drink, 19th century thereof via on-line communications. The automation project for defaults in equity related transactions, implemented at the end of the year, replaced the operations carried out manually and enabled the members and Takasbank to execute default-related operations more rapidly. Takasbank continued to introduce additional products to shorten even further the period needed for settlement transactions. In 1999, the analysis and design work on projects that would include transfer messages on the allocation of members to perform additional transactions during the day. Takasbank has concluded most of the required technical work to qualify as the settlement center for the Derivatives Market to be opened within the ISE. Guarantees to be held against open positions in the market shall be deposited at Takasbank, which will perform the follow-up, completion and assessment of these guarantees and the updating of profit and loss. The software related to the Guarantee Fund that will be established to secure against any potential risk 13 Review of Operations in 1999 continued A clever chef knows how to store and preserve a variety of food from all over the world and can offer many different choices on the menu. One of the founding aims of Takasbank is to dematerialize securities and then implement the book-entry system. Takasbank can be defined as a huge data warehouse since it undertakes all book-keeping functions for securities and information storage in addition to physically safekeeping them. of the Derivatives Market has been completed and is undergoing testing in collaboration with the ISE. The risk follow-up on an account basis will be made through the real-time data transfer system. The ISE traces the members in the Bonds and Bills Market with defaults in payment, calculates the default interest, notifies the member concerned and collects interest. Software programs for the follow-up by Takasbank on default transactions in the Bonds and Bills Market are underway and will be in operation by early 2000. Reports showing the positions of the members at the beginning of the day based on cash and securities held have been prepared and added to the system. Cup used for sweet drinks with a sun motif and tap, 19th century Liabilities and receivables reports that have been produced as a result of ISE transactions of the mutual funds and net settlement obligations are being transmitted to the funds in electronic environment for information purposes. In 1999, the number of users of the Takasbank Electronic Transfer System (TETS) that established an online connection between the Central Bank of Turkey and Takasbank Cash and Securities Payment System increased to 69. This system enables the brokerage houses to access the Electronic Fund Transfer (EFT) system of the Central Bank of Turkey directly. TETS has been upgraded and is similar to other software programs used by Takasbank with new versions added to the application as needed. Furthermore starting from 1999, cash settlement receivables of the banks in the Takasbank Money Market are being transferred automatically to TIC accounts at the Central Bank of Turkey. Studies are almost concluded on the new version of the TETS software program compatible to EFT2 and EMKT systems that will be added to the application by the Central Bank in the year 2000. Design and analysis studies for the automation of the Treasury Management Back Office Transactions Project have been completed and the software is being prepared. Credit Operations Cash and non-cash (securities) loans as Securities Purchasing Loans and Securities Lending/Borrowing Facility have been made available to brokerage houses by Takasbank, enabling them to facilitate and increase effectiveness in their capital market transactions. 14 The credit policy of Takasbank takes into consideration several facts, including but not limited to helping the markets gain more depth. Takasbank’s credit operations include the allocation and follow-up of credits to the ISE members in compliance with the policies set; it also calls for rapid fulfillment of the members’ requirements in the best possible manner. Credits are allocated within the framework of the principles of soundness, liquidity and productivity. Credit types in use facilitate and increase effectiveness of capital market transactions by ISE member banks and brokerage houses through lending/borrowing cash and securities and by giving them the opportunity to settle their debts early and letting them benefit from proceeds under settlement receivables. When allocating limits to brokerage houses, Takasbank first conducts a detailed financial analysis. As the criteria for allocation, the following factors are taken into consideration: the updated balance sheet, the income statements for the last three years and other financial reports of the brokerage houses. In addition, the transaction volume, custody balances, customer-based custody accounts and default situations are examined and accounts are checked for previously unpaid checks and bills. At the end of the year, Takasbank allocated limits to a total of 186 members, of which 127 were brokerage houses, 48 were commercial banks and 11 were investment banks. Intra-day credits on securities transactions Number of transactions Total amount (TL billions) 30,000 90 25,000 80 20,000 70 15,000 60 10,000 50 5,000 40 O 30 J F M A M J J A S O N D By the end of December, 57 brokerage houses have been granted Securities Purchasing Loans, 76 brokerage houses Securities Lending/Borrowing Facilities and 131 brokerage houses have transacted on the Takasbank Money Market. Feasibility studies are being conducted for the development of software programs to enable members to transfer government bonds, treasury bills, stocks and/or mutual funds used as collateral via Takasbank workstations in their own offices. At the end of 1999, work on this project got underway. Interest revenue from Securities Purchasing Loan transactions in 1999 reached TL 1.7 trillion, a 13 percent increase over the previous year. Thus, credit operations made up 7.8 percent of the total operational revenue; in 1998 this total was 13.14 percent. Average credit used amounted to TL 1.7 trillion in 1998; this figure increased to TL 1.9 trillion in 1999. The volume of stock transactions on credit decreased in 1999 due to economic stagnation, especially due to the decreases in transaction volume from domestic and foreign investors following the August earthquake. This constituted the main cause for the decrease in the volume of Securities Purchasing Loans. After October, investment volume tended to increase. The Intra-Day Securities Purchasing Loan is a type of credit allocated to brokerage houses, dealing especially with foreign investors, to overcome problems that may arise due to the delivery versus payment system which is applied by custodian banks. The Intra-Day Securities Purchasing Loan volume was realized at TL 110 billion in 1998; it increased by 104 percent and reached TL 224 billion in 1999. Interest revenue on the Intra-Day Securities Purchasing Loan transactions was realized at TL 49.5 billion in 1998; in 1999 this figure increased by 109 percent and reached TL 103.6 billion. Securities Lending/Borrowing Facility In 1998, a total of 544 transactions for the Securities Lending/Borrowing Facility was realized; in 1999 this figure increased by 75 percent and reached 953. The total number of stocks subject of the Securities Lending/Borrowing Facility was 3.8 billion with a Securities Lending/Borrowing Facility Number of transactions Total market value (TL billions) 8,000 160 7,000 140 6,000 120 5,000 100 4,000 80 3,000 60 2,000 40 1,000 20 O J F M A M J O J A S O N D total market value of TL 32.2 trillion. The increase over the previous year was 375 percent in terms of number and 340 percent in terms of market value. The amount of collateral allocated for the Securities Lending/Borrowing Facility was TL 8.7 trillion in 1998; in 1999 it increased to TL 34.7 trillion, amounting to a 300 percent increase. The commission paid to lending brokerage houses reached TL 57.5 billion, a 402 percent increase over the previous year; this figure was TL 11.4 billion in 1998. Efforts to be able to perform transactions in cases when the Type and quantity of stocks subject to Securities Lending/Borrowing Facility Type of stocks Number of stocks (000) 900,000 60 800,000 55 700,000 50 700,000 45 600,000 40 500,000 35 400,000 30 300,000 25 200,000 20 100,000 15 O 0 J F M A M J J A S O N D Five-tiered portable food container, made of tinned copper, 18th century 15 Review of Operations in 1999 continued Minimum and Maximum Values in the Takasbank Money Market Transaction volume (TL millions) Number of transactions Year Minimum Date Maximum Date Minimum Date Maximum Date 1996 1997 1998 1999 1,000 2,500 53,500 371,000 26/11 16/01 28/01 18/01 49,500 6,244,000 19,418,500 83,346,000 19/12 23/12 25/12 29/12 1 1 10 15 26/11 02/01 02/01 22/01 7 166 346 473 19/12 15/12 18/12 02/09 date of capital increase or dividend payment regarding the stocks to be borrowed falls within the maturity term of the Securities Lending/Borrowing Facility have been accelerated; software programs have been prepared and are ready for testing. Takasbank arranges the facility in such a way that the lenders will not in any way be limited in exercising their rights. After the implementation of the facility, members who want to borrow stocks from the Bank will be able to do so on working days throughout the year. Distribution of transactions in the Takasbank Money Market 31% 65% 4% Brokerage houses Commercial banks Investment banks Takasbank Money Market The Takasbank Money Market is an organized market which brings together brokerage houses with excess short-term cash which they are unable to invest and brokerage houses that have a shortage of short-term cash and are not willing to meet these shortages by divesting their longterm assets. The Market operates under the guarantee of Takasbank, which is based upon the counter-guarantees provided by the collaterals of the counterparties. The transaction volume of the Takasbank Money Market, which started in October 1996, has been increasing considerably. This growth has continued in 1999 and the volume has reached TL 9.7 quadrillion - an increase of 334 percent. The number of participating members rose to 131, an increase of 37.9 percent. New arrangements in the system that were necessitated under changing market conditions and increasing volume were made during the year. Upon deepening of the market, the average number of transactions increased by 128.5 percent and the average transaction volume rose by 337.6 percent. Treasury Activities Through interdependence and mutual influence, economies and financial systems worldwide were affected by the crises in Far Eastern and Russian markets. This global crisis also impacted on the developing Turkish economy and financial system in a negative way. In spite of this uneven performance, Turkey was able to demonstrate positive development in financial markets and it is expected that this rapid development will continue. The importance of a scientific infrastructure is much greater in a financial market that is progressing rapidly. Regardless of the level of volatility, profits can still be generated if realistic and sensible methods have been applied in the handling of treasury and risk management. In a rapidly developing financial market, timely and correct decisions play an important role in maintaining levels of profitability and service quality. Cognizant of this fact, Takasbank has continued its activities in treasury management with highly specialized staff who have been trained in the latest methodology and with stateof-the-art technology. Studies are ongoing to improve the level of all services and closer collaboration with other departments within Takasbank. Through efforts such as these, Takasbank has been able to achieve consistently high levels of development despite all the negative effects of the 1999 global economic crises. The share of revenue from treasury management in total revenue has rapidly increased in the last three years. These increases were obtained by a careful management of risk, liquidity, maturity and productivity and had made an important contribution to the profitability of the Bank. Extensive marketing activities during 1999 resulted in a remarkable increase in the number of banks trading while the intermediary role of Takasbank between the brokerage houses and the banks was emphasized. Revenues attained by the Treasury Department Consequently, brokerage houses and banks with a Total revenue Revenues of the Treasury fund surplus or deficit (TL billions) Department (TL billions) are provided the opportunity to conduct 1997 3,943,651 1,924,841 an efficient treasury 1998 11,706,063 5,912,927 management. 1999 16 21,657,240 12,457,255 Share (%) 48.8 50.5 57.5 International Relations Takasbank Money Market Transactions Volume (TL Billions) International Services In addition to correspondent accounts in major global financial centers in New York, London, Frankfurt, Tokyo and Milan, Takasbank maintains correspondent accounts for securities in such international settlement and custody institutions as Euroclear and Clearstream. 1,600 1,400 1,200 1,000 800 600 400 200 O J F M A M J J A S O N D Avarage Transactions in the Takasbank Money Market Average number of transactions Average amount of transactions (TL Millions) 440 180,000 420 160,000 400 140,000 380 120,000 360 100,000 340 80,000 320 60,000 300 40,000 280 20,000 260 10,000 J F M A M J J A S O N D Avarage Daily Interest Rates (%) Central Bank of Turkey Interbank Takasbank Money Market 100 • • • 82 80 78 76 74 72 70 68 66 • • • 0 J F M A M J J A S O N D Takasbank is an active member of the SWIFT system - the international financial telecommunication network. Thus, international transactions are realized through orders delivered in a completely electronic environment with high data security, and statements are received and forwarded within this environment as well. Takasbank serves Turkish brokerage houses having securities transactions abroad with settlement and custody activities using its cash and securities accounts with overseas correspondents. Furthermore, international institutional investors are provided with direct settlement, custody and permanent representative services in Turkey. ANNA Membership Designated as the National Numbering Agency to allocate ISIN and CFI codes for securities issued in Turkey, Takasbank is a member of the Association of National Numbering Agencies (ANNA). Takasbank hosted the meeting of Emerging ANNA Members held in Istanbul in March 1999 and chaired the working group concerned with Emerging ANNA Members that was set up at the ANNA Ordinary General Meeting held in Budapest in May 1999. As a member of Global ISIN Access Mechanism (GIAM), Takasbank has been connected to GIAM-II in 1999, a new Internet based system. New ISIN and Securities Database Project In order to provide more effective service in the allocation and distribution of ISIN codes, in 1999 a new numbering system has been developed for fixed income securities and stocks. The part of the project related to fixed income securities has been carried out in cooperation with the Central Bank of Turkey and the ISE. It is planned that the use of ISIN codes will become compulsory in the trading system of the ISE, the system of the Central Bank of Turkey and the Takasbank custody system for government debt instruments starting from February 2000. ISO TC68/SC4 Membership Takasbank represents the Turkish Standards Institute at the ISO TC68/SC4 working committee of the International Standards Institute (ISO) dealing with the development of the standards for securities. ISSA Membership As a member of International Securities Services Association (ISSA), Takasbank represents Turkey at the European Forum together with the ISE. Relations with Neighboring Countries Takasbank is a role model for other countries within the region and frequently acts as an experienced consultant in this field. The Bank shows the same degree of competency in the markets of other emerging countries as it has in the development of Turkish capital markets since its establishment. In this regard, Takasbank has trained expert personnel from the Balkan States, Central Asian Republics and other countries in the region; mutual visits have been carried out and joint working programs have been organized. Within the context of close cooperation with stock exchanges, custody and settlement institutions of the countries in the region, the senior management of the ISE and Takasbank visited Kyrgyzstan, Kazakhstan and Uzbekistan in June 1999. During these visits, cooperation agreements were concluded with each country aiming to examine economic institutions and capital market institutions in the region. Also included was a look at the potential for collaboration and a sharing of experiences by the ISE and Takasbank with local authorities. Human Resources and Training At the end of 1999, 235 personnel, including top management, were employed at Takasbank; of this total, 15 were temporarily employed data input operators. Almost 60 percent of the personnel have university degrees. Selected university graduates are encouraged toward earning their Masters’ or Doctorate degrees while others are supported to attend higher educational institutions. Since the beginning of 1998, a special bonus has been offered to employees who acquire or improve their existing knowledge of a foreign language; to date, 41 staff members are taking advantage of this opportunity. Takasbank has adopted an open performance evaluation system, utilizing management by objectives methodology, which encourages participation Takasbank Money Market Transactions Volume Total Transaction Volume Daily Average Number of Transactions Year No. of Working Days TL Millions US$ Millions TL Millions US$ Millions Total Daily average 1996 1997 1998 1999 65 251 250 248 288,000 399,166,000 2,239,736,500 9,723,998,500 3.55 2,639.31 8,619.04 21,899.21 4,431 1,590,303 8,958,946 39,209,671 0.05 10.52 34.48 88.30 47 12,896 47,716 90,728 1 51 191 366 17 Review of Operations in 1999 continued A resourceful chef can use materials in the most economical way and thereby decrease the cost of food production. The treasury managers at Takasbank have kept the risks at a minimum and maximized profits, even under difficult market conditions. Utmost care has been given to maintaining a variety of instruments, matching maturity structures and holding liquidity at optimal levels. and creativity among the staff while consistently maintaining high motivational levels. Copper cooking pot with two handles, end of 19th century. 18 Uniqueness of Takasbank’s services prevents hiring specialized personnel from other institutions. Therefore, the inexperienced new workforce members are required to undergo extensive instruction and first receive in-classroom orientation then on-the-job training in various departments of the Bank. In this way, new employees gain practical experience while being motivated toward the common goals articulated by the institution. transactions and expanded the product-servicebusiness partner network - that it has become necessary for the information system risks to be kept under strict control. Takasbank personnel must be kept informed of the latest developments, information and knowledge gained by other specialized institutions employing international standards. In this regard, the staff participated in a six-day Supervision of Information Systems and Risk Management training program held for the first time in Turkey by Arthur Andersen Co. Thirteen members of Takasbank participated in this program, 11 from Software and Operations, System Development and the Board of Internal Auditors; these were accompanied by two participants from the ISE. During the year, five staff members were sent to England for one month of specialized training; the program was under the sponsorship of the Turkish Bankers’ Association and within the framework of the Turkish-English Banking Scholarship Program. In 1999, in addition to the basic orientation program, training sessions were held for existing staff on such topics as: money and capital markets, banking and finance, data processing technologies, ISE activities and human resources. In October, English language training was resumed. In 1999, 596 personnel participated in a total of 125 training programs, for an annual total of 13,583 training hours; the hours of instruction per employee increased by 118 percent compared to 1998 and reached 59 hours in 1999. System Development and Software With success largely based on a well-developed technological infrastructure, Takasbank has employed the most advanced information technology right from its inception. Without support from local or international institutions, it has developed most of its own software programs. The data processing network of the Bank has both the capacity and capability to provide remote access to more than 200 inhouse users and remote services to all brokerage houses in addition to all investors via Internet. Besides individual training, employees have taken part in training programs offered for selfenrichment, development of esprit de corps, quality and project management, use of the “Outlook” software, Call Center and group English language instruction. With its welldeveloped communications network and systems infrastructure, the Bank is able to create tailor-made applications. During the year, Takasbank has enhanced system development and implementation, system support and helpdesk facilities utilizing its own communication network and system infrastructure. Takasbank’s position is of such vital importance for money markets - in that it has increased the number of international Some of the projects developed and implemented during 1999 include the following: Social and sports activities such as company picnics, bowling and backgammon tournaments have been organized for the participation of all staff members during 1999. These activities contributed to the esprit de corps of the personnel and have provided opportunities for families to meet to develop close personal relationships. • Preparations and testing regarding Y2K compliance were completed and existing hardware found not to be Y2K-compatible was replaced, while some software programs were upgraded with Y2K-compatible versions. • All functions for the customer name-based custody system were completed and implemented. • The hardware and software belonging to the Alo-Takas System were replaced and the capacity of lines increased with the installation of a new telephone exchange. Several new functions have been added to this system. From left to right: Ladle, beginning of 18th century, Mustafa A¤a Foundation Perforated ladle, bearing the signature of Hac› Hafi, end of 17th century Hanging copper bowl, 17th century Copper jug with handle, mid-17th century • The production of ISIN codes for government internal debt securities jointly executed by the Central Bank of Turkey, the ISE and Takasbank was begun. • The netting process of stocks traded on the ISE began within Takasbank. • Stock blockage transactions were reviewed in terms of ratio, order and replacement of blockage value with cash and were implemented. • With the new bonds software in use at the ISE, transactions with Takasbank were able to be performed on-line. • Automation of defaults in stock and bond transactions were completed; redemption and coupon payment revisions were performed. • Testing with the ISE in the Derivatives Market was completed and software to remunerate Derivatives Market transactions, guarantee fund and automatic EFT has been ongoing. • Performance studies on the database and improvement of existing functions to include their use via Internet were carried out. • Studies on the development of new systems and revisions regarding Credits and Takasbank Money Market continued. In addition to these efforts, numerous software programs relating to banking transactions were developed and many already in use upgraded. Projects planned for the year 2000 include the following: • Conditional Stock Settlement Transfer transactions • Inter-markets automatic off-setting transactions • EFT2 project to be run by the Central Bank of Turkey in April 2000 • Conditional Bond Transfer applications • Electronic Securities Transfer (EST) project to be run by the Central Bank of Turkey in November, 2000 • Development of ISIN codes for private sector securities, development of ISIN electronic database and provision of this for use by institutions and investors • The establishment of a Disaster Recovery Center at a remote location • Conversion to customer-based bond custody • Establishment of a data warehouse • Automation of market supervision • Primary market transactions • Establishment of an automatic inventory system to follow the fixtures, data processing materials and invoices Legal Affairs Operations, which have been expanded in parallel with the evolution of market conditions over the years, have also led to a broadening of the scope and activities of legal affairs at Takasbank. In addition to representing Takasbank in court cases, this Department is also concerned with cases involving the bankruptcy of brokerage houses. As a trustee, it oversees the collection of commissions from these institutions and is in a position to provide information to the courts concerning securities with stop-action notices. It inspects contracts to which Takasbank is a party. Court injunctions on payments for certain securities with stop-action notice are carefully traced through the Turkish Commercial Register Gazette and other officially released documents, since there is the possibility that the investors and brokerage houses may incur great losses. Ensuring the registration of prohibited securities and, in the event that they are found to be present among those held in custody by Takasbank, an application to the court to lift the injunction is made. The Department supervises the contents of contracts relating to cash, securities, collateral, conditional transfers and TETS that are given to Takasbank by brokerage houses, investment trusts and mutual funds; it assures that the authorized signatories are defined into the system. Administrative Affairs and Purchasing Administrative activities to meet the requirements of all logistical and support services of Takasbank are performed to improve the satisfaction and motivation of the employees. The Administrative Affairs and Purchasing Department exhibits team work through effective in-house communication and compliance. It matches the requirements within the framework of the principles of labor safety, cooperation and labor discipline. Utmost attention has been given to the development of advancements in application fields by keeping track of developing technology. The Department strives to adopt to these changes, fulfill its obligations to society and protect the environment. The magnitude of transactions and technological advancements is increasing along with the 19 Review of Operations in 1999 continued A skillful chef is able to use many different kinds of equipment in the kitchen to prepare food in the best way. Aiming for continuous development, Takasbank is adopting new technological advancements rapidly. In this respect, studies regarding the computer system and software products are carried out with the Bank’s own resources and personnel without any technical support from outside. From left to right: Copper jug with handle having the inscription “Kilo k›yye” Two-handled bronze mortar, without stand, end of 17th century development of capital markets, which have also expanded the variety and extent of support services at Takasbank. The Department is responsible for purchases, transportation, communications, archives, insurance and technical services. It is equipped with competent personnel and the latest technology to respond in a rapid and effective manner. Related sub-divisions of the Department handle maintenance, repair and supervision of the infrastructure of its modern facilities. In addition, the Administrative Affairs Department oversees the supply, repair and maintenance of office materials and equipment; the repair and maintenance of motor vehicles; the maintenance of communication lines connecting the Bank to other banks and brokerage houses via Turk Telekom and TETS, the transportation needs of the personnel; general cleaning services; and meals. All documentation arriving at the Bank is forwarded to the proper departments within a computerized environment, back-ups are then made and archived. Takasbank, acting in the capacity of an authorized Aksigorta agent, provides insurance services expeditiously through on-line connection set-ups between the Bank and the Aksigorta Head Office. Utilizing this facility, different types of risk from numerous brokerage houses and clients in different risk categories can be insured as well as the Bank itself. Communication systems within the Bank have been developed to cope with an intense business environment. Technological developments, the Alcatel 4400 telephone exchange and new equipment and devices have been implemented accordingly. An Integrated Subscriber Digital Network System was developed and is in operation. The members of the Board participate in training sessions by competent institutions in order to minimize problems that might occur within information systems, especially during the period of conversion to the dematerialized system. Members with this type of training audit the risk within the information systems as well. In addition to auditing applications, pro-active supervision techniques are used during the process as required. All security systems were made Y2K-compatible and entrances to the buildings have been equipped with detection devices using the latest technology. 20 Board of Internal Auditors The Board of Internal Auditors acts as a risk control center using an effective internal auditing system that traces and controls any risk that may be encountered during custody, settlement and banking operations by continuously monitoring the process throughout the year. The Board of Internal Auditors audits all Takasbank departments to ensure that their activities are carried out in strict compliance with official rules and regulations. It also takes an active role in working toward expanding the scope and volume of settlement and custody operations and increasing the variety and quality of services rendered to capital markets. Management Team Emin Çatana General Manager and Board Member Nezir Bak›r Assistant General Manager Ahmet Çak›rsoy Assistant General Manager Yusuf Çiçek Assistant General Manager fievket Yaflöz Head of Board of Internal Auditors Tolga Somuncuo¤lu Custody Manager Arzu Öztürk Systems Development Manager Ender Aybulus Software and Systems Operations Manager Mustafa fientürk Human Resources and Training Manager Mehmet Günal Credits and Money Market Manager Tanju Günel Operations Manager ‹brahim Samanc› Accounting Manager Cahit Girgin Legal Affairs Manager Gülcan Tok Administrative Affairs and Purchasing Manager Suat Sevand Treasury Manager Eflref Hatipo¤lu Security Staff Manager Produced by Finar Lloyd Northover Citigate TAKASBANK ISE Settlement and Custody Bank Inc. Abide-i Hürriyet Caddesi Mecidiyeköy Yolu Sokak No:286 fiiflli 80260 ‹stanbul / Turkey Tel: +90 212 315 25 25 (Pbx) Fax: +90 212 315 25 26 (Pbx) Alo-Takas: +90 212 315 22 22 (Pbx) web site: http://www.takasbank.com.tr A n n u a l The chef R e p o r t 1 9 9 9 kitchen of the Turkish capital markets in the