Geauga`s - Write 2 the Point
Transcription
Geauga`s - Write 2 the Point
geauga Fall 2015 Geauga’s BIG CHEESE Great Lakes Cheese pg 2 PLUS: Folks are Buzzing about Hungry Bee Gourmet Catery pg 9 CARL BECHEM GMBH purchases all ownership of Etna-Bechem Lubricants, Ltd pg 12 First Strike owners set sights on indoor/outdoor shooting range pg 20 and more... PUBLISHER Chris Yuhasz Owner, Persistence of Vision, Inc. 1 LET TER FROM THE EDITOR M A R G I E W I L B E R , P R E S I D E N T, W R I T E 2 T H E P O I N T 2 G E A U G A ’ S B I G C H E E S E : G R E AT L A K E S C H E E S E EDITOR-IN-CHIEF Margie Wilber Owner, Write 2 the Point CONTRIBUTING WRITERS 6 7 Glen Miller Paige Hosier Orvis Sandy Ward Margie Wilber DESIGN Ellen Seguin Write 2 the Point SOCIAL MEDIA ISSUES FOR BUSINESSES: FA C E B O O K FA C E O F F S A N D T W I T T E R T WA D D L E S A I N T - G O B A I N C R Y S TA L S G R O W S I N T O I N T E R N AT I O N A L L E A D E R 9 F O L K S A R E B U Z Z I N G A B O U T H U N G R Y B E E G O U R M E T C AT E R Y 12 CARL BECHEM GMBH PURCHASES ALL OWNERSHIP OF E T N A - B E C H E M L U B R I C A N T S , LT D 16 HEXPOL AMONG TOP WORKPLACES A special thanks to our partners whose financial contributions make this publication possible. 18 C A R N E E D R E PA I R S ? T H R E E W O R D S : AFFORDABLE AUTOMOTIVE SERVICES 20 FIRST STRIKE OWNERS SET SIGHTS ON INDOOR/OUTDOOR SHOOTING RANGE 22 S H E L L’ S D O G D E S I G N – PA M P E R I N G G E A U G A C O U N T Y POOCHES FOR 22 YEARS 24 G E A U G A G R O W T H P A R T N E R S H I P C E L E B R AT E S F I V E Y E A R S OF GROW TH BY HONORING FOUNDER 25 PRESTON 26 U H H S – T R E AT I N G AT H L E T E S O F A L L A G E S 27 W O R K F O R C E D E V E L O P M E N T AT K E N T G E A U G A 28 INTRODUCING SNOWSHOES TO GEAUGA COUNTY 29 DON’T MISS CASTLE NOEL THIS CHRISTMAS SEASON! back cover G E AU G A G R O W T H PA R T N E R S H I P H O M E G R O W N E V E N T A SUCCESS GEAUGA Geauga Business articles are written and selected for their general interest and entertainment value. Authors’ views do not necessarily represent the policies of POV Print Communication, Inc. nor does their publication constitute an endorsement by POV Print Communication or Write 2 the Point. All submissions are subject to space availability and editing. For advertising opportunities or submissions, contact POV Print Communication, Inc. Persistence of Vision, Inc. 16715 West Park Circle Chagrin Falls, OH 44023 www.povcommunications.net [email protected] p. 440.591.5443 x222 Write 2 the Point PO Box 385 Newbury, OH 44065 www.write2thepoint.com [email protected] p. 216.410.2395 LETTER FROM THE EDITOR I am excited to share this Fall 2015 issue of Geauga Business with readers. As always, the business owners, corporate CEOs and presidents I interviewed were delightful, approachable individuals who share a similar work ethic, determination and vision for their businesses. They also spoke highly of their valued employees, which always puts a smile on my face. In this issue, we feature Great Lakes Cheese – a fantastic success story of Hans Epprecht, who immigrated to the U.S. from Switzerland at age 18 in pursuit of the American Dream. Two generations later, Great Lakes Cheese is one of the largest providers of private-label cheese in North America, serving the nation’s retailers and food-service operations. Across the street in Troy Township, Saint-Gobain Crystals is a world leader in the design, development, and manufacturing of radiation detection and measurement equipment. Whether in the medical, security, defense, aerospace or oil and gas industries, chances are Saint Gobain crystals are being used. I really enjoyed meeting Kimberly Gibson, owner of Hungry Bee Gourmet Catering. What a great success story still in its first chapter! In just one year, the Culinary Institute of America graduate truly discovered the recipe for success – offering outstanding catering food and service along with a Chagrin Falls storefront where visitors can purchase delicious, pre-made meals at a reasonable cost. But, don’t take my word for it. Start reading. I hope their success stories inspire you. And if you are in need of marketing support, please give me a call at 216.410.2395 for a free consultation. Also, give POV Print Communications a call at 440.591.5443 for all your printing needs. With Great Appreciation, Margie Wilber Editor -in-Chief/Publisher, Geauga Business President, Write 2 the Point Chris Yuhasz Publisher, Geauga Business President, POV Print Communications GEAUGA BUSINESS Fall 2015 1 Geauga’s Big Cheese BY MARGIE WILBER I t’s the quintessential American story. The year was 1948, and 18-year-old Hans Epprecht immigrated to Cleveland from Switzerland in pursuit of the “American dream.” The determined young man earned his citizenship to the United States and then enlisted in the U.S. Army during the Korean War. After serving his new country, Hans landed a job at Brewster Cheese in Ohio. In 1958, the 28-year-old entrepreneur decided to take a gamble on himself, leaving Brewster Cheese to purchase an existing cheese company, borrowing $5,000 on a life insurance policy. Great Lakes Cheese is one of the largest providers of private-label cheese in North America. 2 (l-r) Dan Zagzebski, CEO/President, and owners John Epprecht, Heidi Eller and Kurt Epprecht. Hans began selling bulk cheese to local stores and wine shops on the city’s east side. Heidi Eller, Hans’ daughter and current Chairwoman of the Board at Great Lakes Cheese (GLC), says, “From the beginning, my father believed in offering his customers exceptional service and quality, and making sure it happens every time.” Before long, retailers began asking for wrapped, pre-cut cheese in smaller sizes and in more cheese varieties. Hans moved his company into a newly constructed, 6,000-square-foot plant in Newbury, Ohio along with three employees. In 1971, Hans started a profit-sharing plan with employees. This was a defining moment for Great Lakes Cheese. “Initiating the profitsharing plan created the GLC culture and motivation for many people along the way,” John Epprecht, Hans’ son and current Vice President of Co-Manufacturing, explains. “Our employees own 20 percent of Great Lakes Cheese through stock options while the family retains 80 percent of the company.” By the late 1970s, Great Lakes Cheese began packaging cheese for supermarkets across America and purchasing smaller cheese and packaging facilities as they became available. The Geauga-based cheese company had truly found its niche — not just making cheese but packaging it. By 1978, GLC reported 100 people on the payroll. Through the years, Great Lakes Cheese continued to grow rapidly by acquisition, plant expansions, investment in the best technologies for production and distribution, and setting high industry standards for quality and service. In 1998, the corporate headquarters were moved to Troy Township (Hiram postal address), where an expanded production facility was also built. Siblings John, Kurt and Heidi and their father transformed what was an Ohio-based operation into an impressive national company supplying cheese to retailers and the food service industry. Today, GLC is one of the largest providers of private-label cheese in North America. It serves the nation’s retailers and food-service operations with nine plants strategically located in Ohio, New York, Wisconsin, Tennessee and Utah. GLC boasts four “Super Plants” located in Hiram, Ohio; Plymouth, Wisconsin; Fillmore, Utah; and Manchester, Tennessee. The Troy corporate headquarters includes a 120,000-square-foot addition in 2012, making the plant a total of 338,000 square feet. It serves as the primary distribution hub for all of the GLC facilities. Hiram produces retail bars, shreds and natural slices as well as a wide assortment of operator-friendly food service cheeses. Plymouth’s 340,000 square-foot plant makes a variety of shreds, chunks, bars, slices and sticks in exact or random weight pieces for retail operations. The 245,000-square-foot plant in Fillmore opened in 2001, experienced an expansion in 2005, and has capacity to package chunks, shreds and slices. This plant is also a major distribution facility that greatly expands services to the Western U.S. markets. Finally, the Manchester plant serves as a packaging plant for both retail and food service. Cheeses are chunked, sliced, shredded and packaged for distribution throughout the Southeast at this 330,000-square-foot facility. GLC’s La Crosse plant was purchased in 1995 and added processed cheese to Great Lakes Cheese’s offerings. Processed American-style C O N T I N U E D O N PA G E 4 GEAUGA BUSINESS Fall 2015 3 “One of the unique aspects of Great Lakes Cheese is our ability to do business the right way and respond quickly.” Dan Zagzebski, CEO/President, Great Lakes Cheese Geauga’s Big Cheese C O N T I N U E D F R O M PA G E 3 cheese slices for retail and food service are manufactured and packaged here. Wausau’s specialized packaging company helped GLC extend their overall packaging capabilities, particularly for pre-cut deli and specialty cheese products as well as innovative new packages. Seymour Dairy Products was purchased by GLC in 2012 and manufactures unique artisan Blue-Veined Cheeses for both retail and food-service solutions including crumbles, exact-weight wedges and full deli wheels. Primarily a mozzarella and provolone manufacturing facility, the Cuba plant packages the entire GLC line of food service shreds. Lastly, the Adams plant, located north of Syracuse, produces the award-winning New York Cheddar. Most of the premium cheese produced here is aged for later sale. Assisting the Epprecht family’s second generation is Dan Zagzebski, CEO/President. Zagzebski owned a cheese-packaging company in Wisconsin acquired by GLC. He began as a salesman for GLC about 12 years ago and worked his way up to become chief executive officer and president. Zagzebski is happy to be a member of the impressive leadership team: “One of the unique aspects 4 of Great Lakes Cheese is our ability to do business the right way and respond quickly. We attribute our success to people — our relationships with our employees, customers and suppliers. The culture of Great Lakes Cheese involves all of us working together and doing what is right before anything else. “ While GLC produces its own cheddar, provolone and mozzarella, John admits, “The company’s real strength is in slicing, cubing, shredding and otherwise putting cheese into a form the customers want and finding a way to get the cheese into durable packaging that keeps it fresh and easy to use. I would say we are a packaging company first. Great Lakes Cheese only makes a small percentage of the cheese it ultimately sells or processes. The rest we buy from dairies and cheese makers locally as well as around the country.” Kurt Epprecht, Hans’ son and vice president of procurement, strongly insists one of the life bloods of GLC is its outstanding supply chain. “It is one of the best in the industry,” he remarks proudly. “They make it happen every hour of the day.” Kurt continues, “Within the supply chain, we have made an investment to get a product to a customer within 24 hours. This is critical for our products’ exceptional quality.” “We provide a full line of premium cheeses in stay-fresh packaging at a better price than national brands. Certainly the expectation and standards for quality are higher than ever before. We hire good people and purchase equipment that enable us to meet these expectations. Our facilities are USDA-certified with bi-annual inspections. Our strict HACCP food safety program enforces preventative measures to assure pathogen-free products. Everything is tested, monitored and reported for audit — raw materials suppliers, cheese production, work areas, air quality, etc.,” John continues. He resides in South Russell with his wife and family. “Many customers probably never realize they are eating Great Lakes Cheese,” considers Kurt, who resides in Bainbridge with his wife and family. “Great Lakes Cheese processes and packages many store brands that carry their own private labels, and our store brands consistently set sales records for our customers.” Still, GLC has made a name for itself in cheese production. Currently, GLC has won more than 110 World, National and Regional awards in the last 20 years for their Aged Cheddar, Mozzarella and Provolone. “Being family and employee owned, our focus is generations, not quarters,” describes Heidi. “Our employees as owners create a culture of quality and efficiency. In addition, we are committed to providing the best cheese at the best price. We put it on our own tables at home. I believe Great Lake Cheese manufacturing, packaging and distribution is second to none in the cheese industry.” “Great Lakes Cheese has never laid off an employee, and many of our employees have been with us for their entire careers.” Zagzebski concurs, “Everyone who works at Great Lakes Cheese has a responsibility to quality. We have a quality Kurt Epprecht, Vice President of Procurement, Great Lakes Cheese staff, our in-house professional development seminars are quality driven, and our customers come in on Great Lakes Cheese currently employs 2,400 a weekly basis to look at our audits. We have people nationally, including 610 at the Troy found the employees at our facilities hard plant and corporate headquarters — its working and dedicated.” largest single facility of their nine plants. “Great Lakes Cheese has never laid off an The Epprecht family also believes in serving employee, and many of our employees in the communities where their plants are have been with us for their entire careers,” located. Locally, John serves as Chairman of Kurt states. “Cheese is relatively resistant to the Board for Geauga Growth Partnership recession. People have to eat.” GEAUGA BUSINESS Fall 2015 (GGP), and GLC is a past sponsor of HomeGrown Geauga, a signature event for GGP. John describes, “Great Lakes Cheese offers stable employment and good insurance which build stability within a family. Stable families build strong communities.” What are the expectations for the future of GLC? Heidi states, “Great Lakes Cheese has always focused on a growth environment that enables us to meet the future expectations of the industry, our customers and our employees. We will continue to identify opportunities.” “We also foresee the third generation assuming leadership roles in this company,” Kurt concludes. And so the story of Great Lakes Cheese continues unfolding...a story of a humble, one-man cheese stand in Cleveland that grew to become a big cheese on the national stage. So when you take that next bite of cheese at home or at a party, consider if it originated at Great Lakes Cheese. 5 Social Media Issues for Businesses: Facebook Face Offs and Twitter Twaddle B Y M A R Y J A N E T R A P P, P R I N C I P A L , T H R A S H E R , D I N S M O R E & D O L A N , A L E G A L P R O F E S S I O N A L A S S O C I AT I O N Businesses and non-profit organizations cannot ignore the impact of social media on internal and external relationships. There are almost 1.5 billion monthly active users of Facebook, more than 819 million of whom access on a mobile device. In addition, there are more than 300 million active Twitter users. As of spring 2015, Twitter reported 500 million tweets a day, and 82 percent of employees admit to using social media on the job for personal reasons. There is a real potential for misuse of social media technology in the workplace. Here are some statistics to ponder: one out of three people have seen sensitive company information on social networking sites; 14 percent of employees admit to emailing confidential or proprietary information to third parties; 89 percent admit to using office systems to send jokes, gossip and rumors to outsiders; and 9 percent have used company email to send sexual, romantic or pornographic text or images. Despite this, only one in five companies have a social media policy. Social media will necessarily affect the legal aspects of the employment relationship. Employees who discuss and complain about their working conditions or employers via social media may be protected under the National Labor Relations Act because of their right to engage in “concerted activity” for the purpose of collective bargaining or other mutual aid or protection. Note the Act applies to both union and non-union employers. Your business insurance policy may not provide coverage if an owner or employee posts defamatory comments about a competitor online. Remember so-called “anonymous” posts can always be traced back to the source computer. 6 Does your company have personnel driving while on duty? Do they text, tweet or post while they are driving? Approximately14% of Twitter users (probably more) admit to tweeting while driving. Your Facebook or other social media account may be viewed as an asset of your business, even if you thought you were setting up a personal page to promote your business. For instance, a Texan gun store and shooting range owner found that out the hard way. He set up personal Facebook and Twitter accounts, promoted his business via these platforms, and posted his own personal political views. When his business went into bankruptcy and his business was sold through the proceeding, the federal bankruptcy judge ordered him to turn over the accounts’ passwords to the new owner because those accounts were considered company assets. When he refused, the judge found him in contempt and ordered him to jail until he complied with the order. Citing the often used phrase in civil contempt proceeds, the judge said the former gun store owner held “the key to his jail cell,” where he was held in solitary confinement until he turned over the passwords. What are best practices? Start with following Benjamin Franklin’s adage, “An ounce of prevention is worth a pound of cure.” This is true especially in light of increased employment litigation and the flood of active social media users who can start a campaign against a company or its product that “goes viral” before the company is even aware of the first post. Social media campaigns can work for or against your organization, so prepare for them in advance. Here are some quick tips: • Social media is here to stay, but it is constantly evolving so keep up with the trends and new platforms. • Using social media in employee hiring and discipline poses difficult questions and potential liabilities. Your HR staff should discuss with counsel if, when, and how to use social media in advance of any hiring or disciplinary decisions. • Watch what the National Labor Relations Board does in the social media area because it has become its primary regulator. • There is no such thing as a standardized social media policy. The NLRB has taken issue with overly broad social media policies, so avoid a cookie cutter approach. • Your businesses’ intellectual property rights and its reputation are at risk because employees may either inadvertently or purposely reveal trade secrets via their social media or other internet posts or post negative comments about the company. Setting up Google alerts to learn when you or your company has become the subject of an internet article is one way to stay ahead. • Every organization needs a social media manager who will monitor the various platforms and jump on a negative post or stop a negative social media campaign before it spreads. Just remember, what goes out via social media will stay on the internet forever, despite claims by those internet “repair” companies, so seek that “ounce of prevention” to protect yourself and your business while taking advantage of the marketing opportunities social media offers. SAINT-GOBAIN CRYSTALS G ROW S I N TO INTERNATIONAL L E A D E R BY GLEN MILLER A small facility in Newbury Business Park near the intersection of routes 44 and 87 makes plastic radiation detectors that are used for basic detection of radiation, he adds. Saint-Gobain’s much larger 108,000-square-foot plant in Troy Township grows crystals used in the manufacture of different radiation detectors that not only detect radiation, but identify the type of radiation. “ These are made with sodium iodide crystals and give you more detailed information on the radiation present and are more precise,” explains Damberger, who also oversees a Saint Gobain plant near Manchester, N.H. This more detailed information is important in applications where it is critical to separate out benign from dangerous radiation, such as homeland security applications, he says. Saint Gobain Crystals plant in Troy Township. “We all work together to make a quality product that meets or exceeds the needs of our customers.” Dan Herr, Global Marketing Manager, Saint-Gobain Crystals A lot of Geauga County residents know Saint-Gobain Crystals is a major high-tech corporation, although they probably don’t know it’s a world leader in the design, development, and manufacture of radiation detection and measurement equipment. Located on Great Lakes Parkway off Route 422 in Troy Township, the crystals the corporation manufactures serve a diverse worldwide market in the medical, security, defense and aerospace, and oil and gas industries. Crystals is a division of Saint-Gobain, a diverse French multinational company that has its U.S. headquarters in Valley Forge, Pa. Saint-Gobain’s crystal manufacturing business in the U.S. began in the 1940s with Quartz & Slice, a company subsidiary. It took a huge step forward with the 1990 acquisition of two crystal manufacturing firms, Harshaw Chemical Company in Elyria and Bicron Corporation in Geauga County, helping it become the worldwide crystal and radiation detector entity it is today. D. J. Damberger, Saint-Gobain Crystals’ director of operations, says Bicron remains a brand name of radiation detectors manufactured by the company, which has facilities in Newbury and Troy townships. Crystals for the radiation detectors can take up to two months to produce in the Troy Township plant, considered to be Saint-Gobain’s Hiram plant because of Hiram’s 44234 zip code even through it’s in Troy Township. The growth process is done in a “very controlled manner,” using a sodium iodide solution that is heated and then slowly and carefully cooled to let the solution crystallize, Damberger describes. “It takes that long by the time we process the raw materials, grow the crystals and cut them into the shape and size we need and package it for actual use,” says Dan Herr, Saint-Gobain Crystals’ global marketing manager. Because the crystals are moisture sensitive, each is packaged in a way that protects them from external moisture. Otherwise they degrade, Herr explains. More than 150 employees at the Troy Township plant and Newbury Business Park facility are involved in growing crystals and the radiation detector manufacturing. The process involves more than crystal growth and processing; it involves the assembly and manufacturing of metal and glass parts to house the crystal and addition of electronic devices that carefully attach to the crystals. “All of that is done here, from start to finish,” he says. “Everything has to be exact. It’s a very labor intensive process.” Manufacturing and selling radiation detectors is a significant business for Saint-Gobain, with customers including the Departments of Defense, Homeland Security and Energy, large private C O N T I N U E D O N PA G E 8 GEAUGA BUSINESS Fall 2015 7 SAINT-GOBAIN CRYSTALS G ROW S I N TO INTERNATIONAL L E A D E R C O N T I N U E D F R O M PA G E 7 Damberger displays a secure canister in which crystals are shipped. Theresa Downing peers into a microscope as she inspects crystals. Saint-Gobain Crystals machinist James Porter at work. “This helps you know where to drill or where to frack — obviously defense contractors, medical companies and oil drilling firms, Damberger states. “Everything we do here is related to radiation somehow, “ says Herr. “ It is either related to detecting or measuring external radiation, or applications where radiation is intentionally introduced, such as in a medical scan to discover condition like cancer or a heart disease in someone.” Saint Gobain makes medical crystals that detect radiation and convert it to light, which is converted into an electrical signal which then becomes an image used in the medical profession. Its crystals and radiation detectors are used in various types of medical scanning equipment found in nearly every hospital, as well as airport security scanners for baggage and people. Business has changed over the years as demands have changed. “It depends on the time frame,” Damberger says. “Historically, it was medical, then we went through a period in the early 2000s when it was probably homeland security.” “But, we all work together to These days the oil a big deal in this make a quality product that and gas industry meets or exceeds the needs of involves radiation area because of the our customers,” says Herr. detectors as well. “In oil and gas presence of shale.” There are several other Saint(exploration), you’re Gobain plants in Northeast Ohio looking mostly Dan Herr, Global Marketing that do not manufacture crystals at rock that has Manager, Saint-Gobain Crystals for radiation detection, including different levels of plastics manufacturing plants natural radioactivity in Aurora, Ravenna and Akron, that tells you what (type) of rock you have,” a roofing and siding plant in Avery, and a Herr says. “This helps you know where to drill ceramics plant in Stow. or where to frack – obviously a big deal in this area because of the presence of shale.” “Ohio is one of our manufacturing hubs in the U.S., the others being in the Philadelphia and The French-owned international company Boston areas,” says Herr. makes glass, plastic, ceramic and other high-performance building materials used around the world, earning it more than $46.8 billion in sales in 2014, according to its own financial report. “We don’t talk about the specific number we make here, but we’re a small percentage of the overall total,” states Herr. “Saint-Gobain has sales in the billions while we have sales in the millions.” Saint Gobain crystals is a high-tech workplace with many employees having bachelor’s and master’s degrees, while a few have Ph.Ds., Damberger remarks. 8 Started as a Paris glass maker in 1665, SaintGobain is celebrating its 350th anniversary this year with the opening of five ephemeral pavilions throughout the world, including its international headquarters near Paris and in downtown Philadelphia, Pa. “So we at Saint-Gobain Crystals are just a small part of a growing worldwide company with plants all over the world, including Europe, Asia and Latin America,” Herr concludes. g n i z z u B e e r a e s B Folk y r g n u H rmet u o G ery t a C t u o b A m n fro wn i en o fl as ck ; chi ce ar w swe Orleans e on a ri l l ’ u t o s w y a e t ro, ya t in N itrus ilant bala Jam on Stree with a c emon, c th l rb wi ed dma Bou fresh urst nfus tas i ed with t bratw ike Gran re i n r ca on len el l ea seas uccu e spaetz — thes le bed mato; s s d n oo ma ailab to ls av urmet ome y aftern a and h e s da iou dm Go delic d on Sun prepare gry Bee e e n k h of t g Hu ay. coo E d isitin a few PA G ON just tomers v articular D E s p NU NTI to cu on this CO y r e t Ca BY MA R WIL GIE 10 BER C O N T I N U E D O N PA G E 1 0 GEAUGA BUSINESS Fall 2015 9 About g n i z z u B e ar ee y Folks B y r Hungmet Cater Gour C O N T I N U E D F R O M PA G E 9 Proprietors Jimmy and Kimberly Gibson established Hungry Bee one year ago, located at 8326 East Washington Street, in Chagrin Falls, and business has been buzzing ever since. The Hungry Bee take-out shop looks like a country cottage complete with white picket fence. Inside guests will discover a wide selection of gourmet meals and desserts for sale at a price comparable to a nice restaurant meal. Still, Hungry Bees is primarily an outstanding catering service called upon for business events, weddings, anniversaries, community celebrations, etc. “I grew up in Auburn and always knew I would move back to the town that supported me so much to open my own business,” says Kimberly, a Kenston High School graduate who earned a culinary arts degree from Auburn Career Center. The determined young woman continued her education in the culinary arts, receiving almost a full-tuition scholarship to the Culinary Institute of America (CIA) in Hyde Park, New York, rated one of the best educational institutions by U.S. News Reports. (For her internship with CIA, Kimberly was employed as Harrison Ford’s 10 personal chef.) Later, she earned a Hospital Management degree from Cornell University, in Ithaca, New York. investor, “ she expresses, touching her heart. “Fortunately, I met a man who had the exact same values.” Upon arriving back to northeast Ohio, Kimberly worked as sous chef at Cleveland Clinic’s elegant Classics Restaurant within the InterContinental Hotel and Conference Center, known for its French and continental cuisine. She was the only woman employed there at the time. Kimberly became a private chef for several distinguished clients in Gates Mills and Hunting Valley, cooking at their residences daily as well as stocking their pantries, private jets and private helicopters. “It was a wonderful opportunity, and I learned so much about a higher level of service,” recalls Kimberly. Since opening Hungry Bee, the hard-working business owner continues working for a few private clients, but the phone is ringing off the hook at her quaint shop, decorated “I wanted to make food their mom used to cook at home.” After working there a year, the young woman left for Italy to Kimberly Gibson, owner, The Hungry Bee study wine. “It was a rebirth of my culinary with odds and ends from garage sales adventure,” the accomplished chef states. “It throughout Geauga County. “Jimmy and I was a pure experience for me; a simpler way wanted to open something in the community of life. I fell in love with the country and the that filled a need and that people would Italian way of meal preparation.” really appreciate. There is such a diverse Returning home again, Kimberly accepted a job managing Moxie and Red restaurants. One rule from management was no fraternizing with the staff. She entered the kitchen to introduce herself, and within five minutes of meeting the chef, was stung. “I had to resign my position. I married Jimmy, and we’ve been together nine years, married for four of those years. Jimmy worked long restaurant hours which gave me time to work on my dream. Jimmy Gibson is my #1 community here with young families and busy professionals who don’t have time to cook every night. I wanted to make them food their mom used to cook at home,” Kimberly explains. “I believe we solved a problem in this area, and we are blowing it out of the water.” “I’ve appeared on the Food Network and Fox 8 in the morning between 7:30 to 8 a.m. which boasts the highest ratings of all news broadcast times,” Kimberly says. “Every time I appear, it’s been crazy. I did a smoothie using bee pollen and sold more than 415 jars that week. When I am on television, our sales go through the roof.” In addition to storefront sales, Hungry Bee makes most of its money through corporate and private catering. “When the phone rings, I answer it,” describes the experienced chef. “We live in a high-tech, low-feel world. In my industry, you have to be low-tech, high-feel. Shaking people’s hands, inviting them to taste my food, hiring a warm, friendly staff is critical to success. We are always out in the community.” “Our goal is to build our corporate accounts, particularly in Geauga County. Catering is our specialty. We will prepare corporate box lunches, platters, and hot lunches. We will also work with a customer’s budget, customize meals and work with corporate wellness dollars,” Kimberly says. “We also do a lot of employee appreciation events and corporate holiday gifts.” GEAUGA BUSINESS Fall 2015 One such corporate catering gig was Geauga Growth Partnership’s “HomeGrown Geauga” annual event that Hungry Bee catered in 2014 and 2015. Hungry Bee corporate accounts include Mar-bal, Great Lakes Cheese, University Hospital, Fairmount Minerals, American Society of Metals (ASM), Arborwear and Electrolock, to name a few. The Gibsons plan to open two additional eateries in Geauga County within the year: a juice and smoothie bar on East Washington, located at the new Ript Fitness, and a gluten-free cafe connected to Chagrin Yoga. Kimberly says she has been approached by investors from other areas in northeast Ohio who want her to open venues there. “I do not want to leave Geauga County. I love where I live and want to grow my businesses here,” she insists. “I will cater everything from romantic dinners for two to galas of 500 people. My Hungry Bee Gourmet Catery store on East Washington offers a host of new and delicious meals each day as well as creative, fresh salads and side dishes for families on the go. I try to buy locally to support our Geauga growers,” she says and adds with a laugh, “I even have a few customers who come in with their own serving bowls and platters so their families will think they made it themselves.” Hungry Bee Gourmet Catery is open Tuesdays through Fridays from 10:30 a.m. to 6:30 p.m., Saturdays from 10:30 a.m. to 2 p.m. and is closed on Sundays and Mondays. Go ahead and call Hungry Bee Gourmet Catery at 216.702.6776 or 216.925.2515 after hours. You’ll discover what the buzz is all about! 11 GERMANY IN GEAUGA COUNTY: BECHEM LUBRICATION TECHNOLOGY, LLC BY MARGIE WILBER CARL BECHEM GMBH, a leading manufacturer of high-quality specialty greases, lubricants, metalworking fluids and services from Hagen, Germany along with a strong global footprint around the world, acquired its joint-venture partner’s interest in 2014 to form BECHEM Lubrication Technology, LLC. Today, the former partner also located in Geauga County, Etna Products, Inc., continues to serve as one of two toll manufacturers, manufacturing quality-control testing products, as well as warehousing for BECHEM Lubrication Technology, LLC in Bainbridge, Ohio. “BECHEM Lubrication Technology, LLC will focus on its continued growth and expansion in our current markets, while looking to further expand into other key niche specialty markets with the globally recognized CARL BECHEM technologies and brands,” John Steigerwald, President of BECHEM Lubrication Technology, explains. Steigerwald, a University of Cincinnati graduate, has spent his entire career in the specialty lubricant and metal-processing fluids market, starting his career at Cincinnati Milacron, Inc. Recognized at the time he joined the company as the global leader in machine tool and plastic machine technology, he held many positions in Milacron’s Products Divisions, where they manufactured specialty metalworking fluids and precision grinding wheels, starting in the technical areas, progressing through sales and marketing, and advancing to operations and upper-management positions. In 1996, Steigerwald decided to make a major change from this corporate world of 20 years to join a local Geauga County company, Etna Products, Inc., as Vice President-Business Development. 12 (l-r) Rachel DePolo, Logistic Specialist; Wendy Martin, Customer Service Administrator; Julie Mayerhofer, Financial & Accounting Administrator; John C. Steigerwald, President “I was in pursuit of a more private and entrepreneurial-driven business environment, while at the same time fitting the quality of life that I wanted for myself and family,” Steigerwald recalls. “Leaving the corporate world of Milacron and the many colleagues/friends, which was probably the most difficult part, was a difficult decision for me. I thought we would never leave the Cincinnati area. In addition, being an immigrant family of German heritage, the ultimate decision took some soul searching — being the only one to leave the family hub so to speak. When I announced my departure at Milacron, and for that matter to family and friends, everyone was surprised and clearly thought I was joking.” After joining Etna Products, Inc. in 1996, an opportunity occurred that allowed Etna Products to expand its global business platform, which ultimately led to the formation of the joint venture with Carl Bechem, GmbH. Carl Bechem GmbH, also a private, mid-sized, family-owned company, located in the Ruhr Valley in the city of Hagen nearby Dortmund, Germany, has been in business for more than 180 years. “Mid-sized, technically driven companies are the foundation of the German economy,” explains Steigerwald. Carl Bechem was looking for a local partner in the USA to expand their position in the world’s largest specialty grease, lubricant and metalworking fluid market in the world at the time. He continues, “They recognized, after various visits and discussions, that localizing their technology and manufacturing of their products would be key in serving this mature and well-developed market. For those in business that have experienced handing over or receiving intellectual property from another organization, this in never an easy decision. The level of trust required does not occur overnight, so patience is important. This trust was built through a year ‘courtship’ in the formation of this joint venture.” Steigerwald says he guided the relationship and formation with Carl Bechem. Since the acquisition, BECHEM Lubrication Technology continues to drive business growth to develop, produce and provide high-performance specialty lubricants, greases, metalworking fluids and services to meet the unique needs of its varied customers, markets and ever-changing applications in the North American Market. Steigerwald appears to be the perfect man to lead the new company forward. His parents immigrated to the United States via Austria after World War II and landed ultimately in Cincinnati, Ohio in 1953. “German was my first language. It has been a benefit to me over time in my business and personal life. I have had the chance to travel many places in the world over the last 35 years. For me, it is key to learn and understand the people and cultures I am visiting.” He says his ability to speak and understand German and the culture was a real benefit in working directly with Carl Bechem GmbH from the formation of the joint venture, where he remains president today. Steigerwald continues, “Our products are used and found in many areas of our dayto-day lives: automotive, farm implements/ construction equipment, railroad, mining, food, cement, aerospace, plumbing fixture industries, to name a few. From life-time applied lubrication to processing fluids used in the manufacturing of parts, the focus is on high-engineering and valued-added applications, while steering away from commodity-type areas. Our sales engineers focus on identifying and working with customers on their processes. The also look for means to provide customers with real and identifiable value impact in the use of our products and services. We want to be known as our customers’ on-call lubricant and fluid specialist.” “THEY RECOGNIZED, AFTER VARIOUS VISITS AND DISCUSSIONS, THAT LOCALIZING THEIR TECHNOLOGY AND MANUFACTURING OF THEIR PRODUCTS WOULD BE KEY IN SERVING THIS MATURE AND WELL-DEVELOPED MARKET.” - John Steigerwald, President of BECHEM Lubrication Technology C O N T I N U E D O N PA G E 1 4 GEAUGA BUSINESS Fall 2015 13 GERMANY IN GEAUGA COUNTY: BECHEM LUBRICATION TECHNOLOGY, LLC C O N T I N U E D F R O M PA G E 1 3 Steigerwald has resided in Geauga County since 1996. “Including the two sites where we have toll manufacturers, we also import products directly from Germany. We are bringing in 40-foot containers with about 40,000 lbs. of product in each container on very regular basis. It’s an exciting time in building and working alongside our team of professionals. While today we are really a sales company, we clearly see each of our roles play an integral part in growing the business. The reward in the future will be a fully operational business structure. Who knows — it may be right here in Geauga County,” states Steigerwald. In the past 16 months, he has been building a team locally and adding sales engineers in key market and customer zones. Finding qualified personnel with the core values that complement the company’s values and principles continues to be critical in this process. With a smile on his face, Steigerwald says, “The good news is I have been blessed to have found some great folks right here in Geauga County to staff our office, and a local sales engineer in Bainbridge.” Julie Mayerhofer, of Auburn, is BECHEM Lubrication Technology’s Finance and Accounting Administrator. She has worked for various companies in this area over the years. She has been employed at Bechem Lubrication Technology for almost one year and exclaims, “I love my job, along with the people I work with and the company I work for. I will be going to Carl Bechem in Germany in September to further my training and exposure to Carl Bechem locally. I look forward to meeting my colleagues in Germany. This will be my first trip to Europe, and I am excited to have been given this new opportunity.” Wendy Martin, of Middlefield, is BECHEM Lubrication Technology’s Customer Service Administrator. She was the first new hire for Bechem Lubrication in May of 2014. “I enjoy working here a great deal. The work is challenging, but all those involved are always ready to offer assistance — which considering our six- hour time difference with Germany can sometimes prove to be a bit challenging. We all work as a team.” She visited Carl Bechem Germany for training and exposure to the parent company. She recalls her visit and first trip to Europe: ”Never in my wildest dreams did I ever see myself traveling to Germany, for work, by myself! I’ve lived in Geauga County nearly all my life, and I haven’t done much traveling (Who needs to? Geauga County has it all.) Not knowing the language intimidated me the most. Once I arrived, I found most people I came into contact with had a very good grasp of the English language. The Hagen plant was very nice on the outside, but the inside was even better. The staff was very welcoming; they all treated me like family. I felt like part of a smoothly run, comfortable machine. I was surprised to learn many of the Germans had been to the U.S. on student exchanges or family vacations. We hardly needed Google Translator.” Rachel DePolo, the most recent hire for the local office, serves as Logistics Specialist. She and her husband reside in Parma but are looking to relocate to Bainbridge. She will also be heading to Carl Bechem Germany in August for her first trip to Europe. Along with home office personnel, BECHEM Lubrication continues its expansion in sales engineering. Steigerwald plans to add another two or three sales engineers in the next year to complement the current six sales engineers currently in the field. “You might say, I have a rookie squad, but I have a group of professionals who are focused and energized. Our success depends on our focus on the plans 14 “I BELIEVE GEAUGA COUNTY IS A GREAT PLACE FOR NOT JUST RAISING A FAMILY BUT BUILDING ECONOMIC VITALITY AND EXPANDING THE FOOTPRINT OF LOCAL COMPANIES, EVEN GLOBALLY.” - John Steigerwald, President of BECHEM Lubrication Technology we made, being prepared to modify them when needed, making challenges opportunities, and realizing our customers and employees are at the heart of this plan,” Steigerwald enthusiastically states. “We are on offensive which is always a strong driver, but realize there are challenges.” Steigerwald goes onto describe a principle he has lived by in his personal, sports and business life that he refers to as R.A.D. — Be Responsible, Be Accountable, Be Dependable. “These words and their execution are very important to me. I was taught them early on by my immigrant parents as they delegated duties to us as young children and counted on us to carry them out on time with a level of quality they expected.” As Steigerwald indicates, he has a hands-on orientation to his work, while empowering his team by example. “I would not ask anyone to do anything that I would not do myself or did myself over my 35 years.” Steigerwald has been very involved in his business and industry over the last 35 years. He formerly served as the President and Executive Committee of the largest trade group in his industry and remains Chairman of this group’s Ethics Committee along with five other past presidents. He has worked and volunteered actively in other technical groups, like the Society of Manufacturing Engineers and Society of Tribologists and Lubrication Engineers. Steigerwald also believes in giving back to the community. He served as President of Geauga Parks District Foundation in the mid-2000s and was one of a group of local Geauga business folks to assist in the launch of a business-focused economic development group, Geauga Growth Partnership (GGP). Today, this group represents more than 140 companies in Geauga County. He has been serving as Vice Chairman of GGP since its formation and as Chair of the Membership Committee. “Geauga County is a bedroom community where well over 50 percent of our residents get up and leave Geauga County to go GEAUGA BUSINESS Fall 2015 to work somewhere else in the greater Cleveland area. We must develop and create economic opportunities that result in good, local, paying jobs with competitive benefits for our young adults. We want them to stay in Geauga County and raise their children here,” Steigerwald insists. “I have three grandsons. My passion in this effort is on their behalf along with the many others like them. That is why GGP, as one of their key objectives, has been focusing on educating local students in what businesses are looking for and expect from them when they move onto to their various interests and employment in the future. To further this goal, GGP launched a very successful paid internship program for local high school students about three ago.” “I believe Geauga County is a great place for not just raising a family but building economic vitality and expanding the footprint of local companies, even globally. I have worked and lived in a global business mindset for over 35 years, and there is a plethora of opportunities globally for Geauga County businesses as well as positioning new global companies here in Geauga County,” he insists. “My dividends and return on investment over time in my business and local volunteering efforts has been the ability to provide folks with opportunities, working with others to make a difference, and my ultimate reward, friendship,” Steigerwald concludes, while rolling up his sleeves and preparing for another day at the office with his team, located at 8401 Chagrin Road, in Bainbridge. Visit www.bechem.com to learn more about BECHEM Lubrication Technology, LLC. 15 HEXPOL Among Top Workplaces T wo HEXPOL Compounding facilities in Geauga County were recently honored in the Cleveland Plain Dealer’s 2015 Top Workplaces: HEXPOL Compounding and Gold Key Processing, INC. HEXPOL Compounding, a leading global provider of elastomer compounds, was among 150 companies cited in the newspaper’s sixth annual list. HEXPOL Compounding LLC (Burton Rubber Processing), located in Burton, made the list for the first time, checking in at ninth place among 50 Northeast Ohio mid-size companies. Burton Rubber Processing was founded in 1957 and currently employs 204 associates on the campus. Gold Key Processing, a HEXPOL Company located in Middlefield, made the list for the third consecutive year among Northeast Ohio mid-size companies. Gold Key was founded in 1997 and currently employs 178 associates on the campus. 16 The 2015 Top 150 Workplaces list was published in the Plain Dealer on June 21. Associates responded to a detailed survey conducted by independent workplace consultant, Workplace Dynamics. The survey standings were based solely on associate responses of “My Job” and “Organization Health” factors which measured qualities such as associate’s connection to the organization, organization’s leadership, company direction, execution of company objectives, importance of associate’s work, career development, work/life balance, associate’s relationships with management, pay and benefits. Survey results indicate that both HEXPOL campuses are composed of individuals who feel comfortable with HEXPOL through meaningful work, a vibrant connection with the company, and a strong belief that HEXPOL Compounding is moving in the right direction. HEXPOL leadership provides a clear vision, rigorous daily associate development, and an intentional effort to make sure each associate feels valued. Burton Rubber Associates at HEXPOL Compounding’s Burton facility celebrate their ninth place ranking in the Cleveland Plain Dealer’s 2015 Top 150 Workplaces listing. Associates indicated their appreciation for the recognition, rewards, and opportunities provided by HEXPOL Compounding. The survey respondents cited a connection to HEXPOL because of the positive culture and the company’s intentional support based in personal and leadership development programs. “We are very proud to have our organizations recognized along with so many other well-respected businesses in our region,” saysJohn Gorrell, General Manager, Burton Rubber Processing. “Congratulations to our outstanding associates for receiving this notable and well-deserved honor. We are grateful for their extraordinary contributions that make HEXPOL the industry leader. Building a great work environment on the inside creates a great reputation in how we value our associates, customers, and community.” “It is humbling to be recognized in the Top Workplace listing for the third consecutive year in a row,” states Jerry Saxion, Managing Director of Gold Key Processing. “Our associates, at all levels of the organization, are vital to Gold Key’s success and are directly responsible for creating such a positive culture and family-oriented work environment. Everyone’s focus on safety, personal growth, customers, quality, community and hard work are truly appreciated. Thank you to all our associates and their families.” Both campuses were also featured on the Fox Business Network’s Manufacturing Marvels® series. For information about HEXPOL Compounding, its products and services, visit the company’s website at www.hexpolcompounding.com. Gold Key Processing, one of HEXPOL’s northeast Ohio facilities, takes pride for being ranked in the Cleveland Plain Dealer’s 2015 Top 150 Workplaces for the third year in a row. GEAUGA BUSINESS Fall 2015 17 Mike Kovacic, owner, Affordable Automotive Services, Inc. Car need repairs? Three words... E Affordable Automotive Services BY MARGIE WILBER ARLY ON, MIKE KOVACIC HAD A CLEAR VISION OF WHAT HE WANTED TO DO IN LIFE THANKS TO A DEVOTED FATHER WHO SCHOOLED HIS YOUNG SON GROWING UP AND THE OCCUPATIONAL WORK EXPERIENCE (OWE) PROGRAM MIKE PARTICIPATED IN WHILE A STUDENT AT WEST GEAUGA HIGH SCHOOL.TODAY, THE CHESTERLAND RESIDENT IS SELF-EMPLOYED AS OWNER OF AFFORDABLE AUTOMOTIVE SERVICES, INC., WHICH RECENTLY OPENED IN KIRTLAND ON ROUTE 6, JUST OFF OF ROUTE 306, A STONE’S THROW FROM HOME. 18 “My dad always fixed our cars at home and was a jack-of-all-trades. He allowed me to tag along on his pant legs as a kid and patiently taught me a lot about auto mechanics,” Mike recalls. “Dad was a machinist and is now in IT. He even helped me build this shop.” The immaculate, 2,400-square-foot garage has two lifts and enables the ASE (Automotive Service Excellence) master-certified automotive repairman plenty of space to perform diagnostics and make repairs on all makes and models of cars. “Productivity and efficiency come with being organized,” Mike explains with a smile. “When a shop is clean, people’s cars leave clean.” “I worked at Sunoco, on Caves Road, in Chesterland, during high school,” says Mike. “I also worked most evenings on friends’ cars in my parents’ garage. I was taught a work ethic early in life.” Today, the proud auto garage owner can be found working into the wee hours of night, seven days a week, at Affordable Automotive Repairs. “I will eventually temper this,” insists Mike with a laugh. “The moment I opened this garage, business doubled. It has exploded through word of mouth. I’ve never had to advertise.” Affordable Automotive Services is a full-service auto repair garage. Services include the following: •Diagnostics •Engine Repair •Automotive Transmission and Transaxle • Brakes • Manual drive train and axles • Electrical and electronic systems • Heating and air conditioning • Engine performance “When I think of words that describe Mike, I think of affordable, fair, trustworthy and an all-around good person.” Eileen Dipadova-Widmann, Chesterland Upon graduating from West Geauga in 2002, Mike worked at CARS (Custom Autobody Restoration Specialists) in Chardon and Velotta Auto Service in Kirtland before returning to work at Sunoco. “I was always taking on side jobs while I worked at these garages. Eventually, I went part time because I was getting so busy with my own clientele,” Mike recalls. “This allowed me more time to establish my own business. I got to a point where I needed a space of my own.” “I honestly get everything that needs to be repaired, even classic cars. I enjoy the older cars and would like to expand this specialty service. While it can be tough to find parts, it’s fun to see them leave the shop looking like new and performing even better than new. I like bringing a car back to life.” what costs to expect. I give people options for when repairs can be made — if they can be delayed or when there is a danger. I will even try to let people know what they can expect in the future which allows them to budget.” The skilled auto mechanic is equally committed to protecting the environment. He says he recycles all plastic, cardboard, paper, hand grease, oil and antifreeze at the shop. “It’s been a lot of work, and the hours can be very demanding. I sacrificed and saved every penny. However, I love what I do, and my time is my own,” describes Mike as he fiddles under the hood of a car. “The payoff is having complete autonomy. When I was young, people were always asking me about their cars. Now, they come to Affordable Automotive Repairs for their car repairs. Some of my customers have been with me since my high school days.” One such customer is Nancy Goldstein, of Chesterland: “I have known Michael since he was 10 years old. He takes care of everyone’s car in my family. His repairs are excellent. He always figures out what repairs are needed and makes them in a timely, efficient manner. Mike is very organized and also keeps up with the technology. He is a pleasant young man, and I am extremely proud of him.” The dedicated business owner says he tries to do work in a timely fashion, typically within 24 hours. Eileen Dipadova-Widmann, of Chesterland, agrees, “When I think of words that describe Mike, I think of affordable, fair, trustworthy and an all-around good person. We started bringing our cars to Mike when our oldest son got his first car. From there, he has worked on six of our cars. Mike does wonderful work. I don’t even know how many people I have referred to him over the years.” “I believe my costs are affordable. Not everyone has a ton of money. I know what that’s like. So I will not overcharge. I want to be as fair as possible,” Mike says. Do you have a car or truck in need of service? Give Affordable Automotive Service a call or text at 440.221.4470, or email Mike at [email protected]. He continues, “My hours are by appointment only. I realize it’s hard for my customers to get into a shop if it is only open until 6 p.m. I try to work with people on when it is convenient for them to stop in. There is also no intermediate between the technician, the business owner and the customer. I work with customers directly, explain the repairs needed, and let them know GEAUGA BUSINESS Fall 2015 19 First Strike Owners Set Sights On Indoor/Outdoor Shooting Range BY MARGIE WILBER O wnership of two indoor shooting ranges seems only natural to Blake Frederick, of Newbury. He reflects on the path that led him into this line of business... Within weeks of the World Trade Center attack by AlQaida on 9/11, Blake was deployed with the U.S. Army in support of Operation Noble Eagle. The young man was no stranger to firearms, having been around guns since a young age. After returning from his second deployment, Blake accepted a job which involved recruiting security forces from within the Army and Marines for U.S. Air Force installations around the world. Blake recalls, “They had these billion-dollar aircraft sitting outside around the world, some with only a chain-linked fence as protection. My job was to gather a group of experienced people to do security assessments.” In addition to this work, Blake purchased a shooting range called Sherwin Shooting Sports in Eastlake. “In the Army, I built and helped maintain outdoor ranges,” he explains. Ownership of a shooting range at home proved to be a good career fit for the former military man. As luck would have it, Blake met his wife Leah by hiring her at the shooting range. “Leah has become an excellent markswoman,” he boasts proudly. A few years ago, the Fredericks were excited to learn a building was available for lease in Newbury where they could expand their business by constructing a second shooting range. Unfortunately, zoning and price became huge obstacles. “I wanted to build an indoor/outdoor facility in Geauga County. I was denied a permit in Troy, Bainbridge and Newbury. Most residents probably do not realize our local trustees and zoning officials do not write their zoning codes. In modern day public administration, they hire consultants to write the zoning codes. These consultants are extremely restrictive. Basically, if they do not list it, you can’t do it,” Blake describes. “Between expensive land costs and politics, I gave up looking at Geauga County. However, in 2012, I received a call from Chuck White, who owns a building at 12375 Kinsman Road in Newbury. He suggested I lease it for a shooting range.” Blake and Leah Frederick, owners, First Strike 20 First Strike opened its doors in November 2013, and the Fredericks have been expanding ever since, according to Blake, a 1982 Berkshire High School graduate who went on to earn two BA degrees in political science and journalism from Antioch University in Yellow Springs, Ohio before entering the U.S. Army. Today, First Strike offers 12 spacious, indoor shooting lanes. Customers may shoot any handgun caliber and rifles up to a 308 Winchester in addition to shot guns and black powder. There are ammunition restrictions, however. No steel-case or steel-core ammunition is permitted. “This steel ammo is primarily Russian made and inexpensive but can damage our equipment. We do frequent range walks to insure it is not being used here,” Blake says. In addition to shooting lanes within the 8,000-squarefoot facility, First Strike offers retail sales of firearms, accessories and ammunition. Employees will also clean guns and provide gun repairs — from improving a trigger on a pistol, to replacing sights or installing a new barrel on a gun. “I don’t try to compete with other retail gun shops in the area. My philosophy is different. I offer valuebased, knowledge-based products and services. I can teach you everything you want to know about a gun in an hour. You won’t get that from other places,” Blake confidently explains. Blake admits his biggest challenge is the range’s current location. “We’re off the beaten path. First Strike is located on the corner of Route 44 and Kinsman Road behind several buildings. Unfortunately, we are not permitted adequate signage so people have trouble finding us,” he says. “Most find us through word of mouth.” First Strike also offers classes on concealed carry, basic marksmanship and introduction to handguns. “Occasionally, we offer a rifle class as well,” the 51-yearold veteran states. “Our marksmanship and learn-toshoot classes are available weekly by appointment GEAUGA BUSINESS Fall 2015 Tuesday through Friday. Our concealed carry class costs $125, but we bring in an attorney who explains Ohio law. We avoid weekend classes because we are just too busy here.” Blake admits his immediate goal is to purchase land where he can offer indoor and outdoor shooting ranges. “I’d like to see us in this new location within the next two years. We could provide more opportunities for gun enthusiasts, like sporting clay shooting.” A few local Geauga business groups visit First Strike on a regular basis.” They have found this activity great for team building,” says Leah, who first purchased a gun after law enforcement officials suggested she arm herself after a stalking incident. “Few women came to shooting ranges in the past, but the number is growing quickly. I’ve learned so much from Blake about gun safety and marksmanship. I’ve been teaching CCW classes for 10 years and now teach marksmanship training as well.” She addresses the increase in women gun ownership: “Once women learn the internal mechanisms of a machine we call a gun, the fear factor disappears. I encourage women to come and learn about firearms and try shooting. It will take away the fear, and you might enjoy it. For me, it’s a great stress reducer. I call it lead therapy.” “I believe it is a wonderful way to teach children about firearms; it also take away the curiosity that can cause dangerous situations,” the mother of four concludes. “My goal is to educate as many people as I can about firearm safety and marksmanship.” First Strike is open Monday through Saturdays from 10 a.m. to 8 p.m. and on Sundays from 10 a.m. to 5 p.m. from Labor Day to Memorial Day. Summer hours vary. If you are interested in scheduling a class, please call 440.739.4047 or just stop in to browse the impressive selection of firearms and accessories at First Strike, located at 12375 Kinsman Road, Building G2, Newbury. 21 Shell’s i s De gn Dog Michelle Toth, owner, Shell’s Dog Design H ave a pooch in need of a little pampering? For 22 years, Shell’s Dog Design has been giving their “clients” – local dogs and cats – the royal treatment, providing grooming artistry with a soft, safe, compassionate touch. Michelle “Shell”Toth, owner of Shell’s Dog Design, at 11386 Kinsman Road in Newbury, has spent her life around dogs. “In fact, my parents used to tell me how our family’s German shepherd used to jump into my crib and protect me,” laughs Michelle. “I have always owned a dog. Little breeds tend to be best for my lifestyle.” Lifestyle is one of the first topics discussed when a new customer visits Shell’s Dog Design. “I am really good at matching a person’s lifestyle with what will work for their dog in terms of grooming. I like to say that I have a style for every lifestyle,” laughs the kind-hearted pet salon owner. “Often, people are so busy in their day-to-day life that finding a groomer they trust for their pet can be overwhelming. I am the only groomer at Shell’s Dog Design, so customers can relax knowing their dog or cat will get an exceptional cut every time.” 22 22 Pampering Geauga County Pooches for 22 years BY MARGIE WILBER The experienced business owner has been grooming dogs for more than 38 years. “I have been grooming dogs longer than I have driven a car. I started grooming as a teen, working as a bather at Barbie’s Bow Wow, in Chesterland. I opened Shell’s Dog Design when I turned 27,” Michelle recalls. “Since opening my business, I have established close relationships with many of my customers. I have watched their children grow up, marry, and have children of their own. For me, this business is about forming lasting relationships – with my customers and their pets.” Approximately 98 percent of Shell’s Dog Design “customers” are dogs vs. 2 percent cats. “That may be due to never advertising we also groom cats. We are a full-service pet salon,” describes the successful small business owner. “We cater to all breeds and provide custom cuts. Our most popular services are a BBNE — bath, brush, nail and ears; a BBT — bath, brush and trim; and a full groom that includes all the above plus a full cut. No dog or cat leaves here unless they look and smell awesome.” condition, disposition, difficulty of cut and how much time passes between visits. Shell’s provides a free consultation for new visitors to discuss expectations. “We strive for 100 percent customer satisfaction,” reiterates Michelle. The self-described “Queen of Quality Control” spends a great deal of time getting to know each dog and cat she grooms. Michelle insists this is important. “I understand the anxiety some clients feel dropping off their pet. I try to ease their anxiety and the anxiety of the animal. For instance, I allow time for each dog to self-soothe before starting. If a dog has never been here before, the worst thing I can do is throw him or her into a bath. Relaxation happens in stages. I begin by letting them become familiar with their surroundings and peek around the corner to see what is going on.” A typical groom takes two to three hours for a small dog or three to four hours for large breeds, Michelle says. Costs depend on dog size, Dog bathers at work at Shell’s Dog Design. g Additional services include: • Touch ups between grooming • Professional grooming • Ear cleansing • Pedicures • De-matting • De-shedding • Specialty mud baths and facials to help with hot spots and scaly skin • Flea baths • Tick removal • De-skunking What makes Shell’s Dog Design superior to other grooming salons? Michelle insists, “We bring compassion, patience and safety to every encounter. Safety is our first concern – for us and your pets. Shell’s offers a comfortable, clean and secure environment. I also keep detailed grooming notes on each pet in an effort to give the perfect haircut for each season. We have a chart on each dog and circle where their lumps and bumps are, if they are anxious or have any medical issues, and habits – perhaps they soil, chew, bark or have a nervous temperament. We also reserve the right to refuse service if a dog is too aggressive, too anxious, or unhealthy.” Shell’s Dog Design hours are Tuesdays from 3 p.m. to 6:30 - 7 p.m.; Wednesdays, Fridays and Saturdays from 9 a.m. to 2 p.m.; and closed Sundays, Mondays and Thursdays. “I try to keep my days reasonable. An over-stressed groomer is no good for anyone,” Michelle acknowledges. “On Mondays, I volunteer my time as a groomer at Rescue Village. It’s really fulfilling to give these dogs the attention they deserve at the most traumatic time in their life. I want them to feel pretty and loved,” Michelle describes through tears. “It’s very hard for me to describe how I feel working with these animals. Sometimes, it breaks my heart. I am glad to help them de-stress and be the center of attention for a time.” my career until I die,” says Michelle, preparing to begin grooming a terrier mix. “I also want to progress my industry. In the ‘80s, it was not a credible career choice to be a dog groomer. Receiving the ‘Most Beautiful Small Grooming Shop’ Award, hanging on my wall here, was a very gratifying accomplishment. I am constantly trying to improve by studying new situations and learning new grooming techniques. I take a lot of pride in what I do.” When playfully asked what dog breed she would care to be, Michelle immediately exclaims, “A Shiatsu. They have the best hairdos.” Make an appointment today for your dog or cat by calling or texting 440.564.7503 or visit shellsdogdesign.com to learn more about this Geauga County business. Appointments are mandatory, but same-day appointments are considered before 10 a.m. Still, advance appointments are HIGHLY recommended. “My goal is to have Shell’s Dog Design provide me with a comfortable lifestyle until I retire. I want this to be “We bring compassion, patience and safety to every encounter. Safety is our first concern – for us and your pets.” GEAUGA BUSINESS Michelle “Shell”Toth, owner, Shell’s Dog Design Summer 2015 23 Geauga Growth Partnership Celebrates Five Years of Growth by Honoring Founder by Paige Hosier Orvis It was a typical morning during a Geauga Economic Leadership (GEL) breakfast meeting at Kent State University Geauga Campus in November 2008. Area business leaders gathered for pastries and coffee and a message from guest speaker Joe Mayernick, executive director of Growth Partnership of Ashtabula County. But instead of following the typical postmeeting routine of exchanging a few handshakes and business cards and going back to business as usual, 25 leaders “stayed after class” to meet with the guest speaker and develop the dream of a Growth Partnership for Geauga County. Some of the players in the room that day were Frank Samuel, who had been Science and Technology Advisor to the Governor of Ohio from 2000-2007, Geauga County Commissioner Tracy Jemison, Middlefield Bank VP Jay Giles, Richard Frenchie and others who had a vision for a county-wide business-led economic development organization. It was in that room on that day that the spark was ignited for Geauga Growth Partnership. A Vision is Realized Geauga Growth Partnership was founded in September 2010, supported by a $150,000 grant from the Cleveland Foundation Lake/ Geauga Fund, and life-long Geauga County resident Frank Samuel served as its first president. “Frank was absolutely the best person to lead this young organization and develop the foundation that was needed to build a highly successful and respected organization dedicated to growing Geauga’s economy,” said Tracy Jemison, GGP’s current President. Mr. Samuel did lead Geauga Growth Partnership for three years before stepping down to become President of Columbusbased VentureOhio and passing the GGP baton to Jemison. Under his leadership, Frank Samuel drove many initiatives, but was most passionate about the Youth Internship program, which began in 2012, and Career Readiness programs in 2013. 24 Through these career readiness programs Geauga Growth Partnership strives to meet the needs of Geauga businesses as well as participating high school students by teaching students soft skills, resume writing, problem solving, while providing practice interviewing and other skills so critical to success in the work environment. The Internship Program places qualifying students with sponsoring employers for real-world paid summer internships. Endowment Fund Established Now, one year later, the GGP Board of Directors determined it prudent and honoring to establish the Frank Samuel Endowment Fund “to support education, career development and innovation.” This fund was announced and seed money was raised during GGP’s 3rd Annual HomeGrown Geauga event and fifth anniversary celebration held September 26th. “The Frank Samuel Endowment Fund for Workforce Development is a fitting tribute to an Growth Continues outstanding leader and visionary. Frank Samuel saw The High School Internship the possible and made the Program has grown from possible a reality. This Fund 9 students matched with is ongoing and expected employers in 2012 to 38 to grow over time,” says students in 2015. Since the Frank Samuel with Intern Ben Kinney at 2013 Recognition Event Richard J. Frenchie, Endowment program’s inception, dayCommittee Chair and GGP long Career Readiness workshops for High Board member. “We anticipate this inaugural School sophomores, juniors and seniors, fund will serve as a catalyst for others to follow.” and 8th grade Career Awareness days were added. Over these three years, the programs have served more than 1000 students in ten school districts. The income derived from the Endowment Fund will be distributed to support programs and services and workforce development training. Eligibility for grant awards will be based on criteria established under the leadership of the Endowment Fund Committee, according to Mr. Frenchie. The growth of the Partnership continued under Mr. Jemison’s leadership, and Mr. Samuel worked behind the scenes building Since Geauga Growth’s collaborations. In June inception, their reach and 2014 Frank Samuel impact has expanded was presented the educational offerings to inaugural Frank Samuel enhance business leadership Distinguished Service and workforce development. Frank Samuel with GGP Board Chair John Epprecht Award by Board In 2015 alone, GGP has hosted at 2014 Annual Meeting Chairman John Epprecht 58 programs and trainings at the Geauga Growth Partnership Annual for members and non-members that include Meeting. workforce education, entrepreneur success In October 2014, while returning from a stories, employment law, critical updates on meeting with the Ohio Council on Higher healthcare and taxes, and networking events to Education to promote the GGP Internship name a few. program, Frank Samuel was killed in an Collaborations are built daily and the GGP Board automobile accident. The community and staff provide support for its members. The was stunned. The beginnings of the Frank establishment of the Frank Samuel Endowment Samuel Workforce Development Fund were Fund is just one more step toward leading formed as gifts were sent to the Growth business growth in Geauga. Partnership in his memory. 12373 Kinsman Rd.,Suite 106 • Newbury,OH 44065 • Located in the Newbury Business Park • www.geaugagrowth.com • 440.564.1060 • [email protected] Preston Ford in Burton Celebrates Being Awarded the Prestigious Presidents Award Back Row (l-r): Josh Dean, Tech; Brian Kelly, Service Manager; Mark Nicolet, Tech; Tim Toth, Tech; Neal Shirk, Service Director; Jake Watkins Jr, Parts & Service Zone Manager Pittsburgh Region Front Row (l-r): Rusty Johnson, Tech; Tim Musclow, Tech; Terry Plummer, Tech; Dave Hoskin, Tech. Ford Motor Company’s Presidents Award is given out to the top 1% of Ford dealers across the country. There were 4 dealers in North East Ohio that were identified in that category. The award is given out based on two factors, over all guest experience and F150 sales. Preston Ford was excited to learn they were rated top Ford dealer in North East Ohio for guest experience and exceeded the goals set by Ford for F150 sales. April from Euclid says her customer experience always makes her feel like family. “ I feel welcome at Preston, no pressure. My salesman Curt Riddle always goes the extra mile. I wanted a midsize car. I turned in my Ford Fusion lease for the Focus. Thank you again for a smooth transition!” Along with their sales department, Preston Ford Service was also recognized for best overall service department in North East Ohio for the second consecutive year. But the ownership team at Preston knows all of these accolades couldn’t be achieved without outstanding employees. Pat Preston, owner of Preston Ford knows that first hand. “We have great people GEAUGA BUSINESS Fall 2015 who take care of their guests and have no problem putting the customer first. They find out the best way to solve a guests problem in the most efficient and affective way.” Preston Ford also has great processes to make sure they are delivering the highest levels of service for all of their guests. Theresa from Geauga County says she is satisfied whenever she has to take her car in for service at Preston. “Whether for something simple as an oil change (best price in Geauga County) or something as serious as changing my front wheel bearing. The waiting room is spacious and comfortable and well equipped with refreshments, television and magazines. The service men always tell me up front what needs done and they don’t push to have it done right now unless it would be dangerous not to do so immediately. They also have a set price for each service posted where you can see it so there are no surprises when it comes time to pay the bill. I would highly recommend Preston to my friends and family members anytime!” The Presidents Award signifies Ford’s gratitude for those dealers who reach beyond daily tasks and make a difference to their customers. Just as Ford strives to deliver the highest quality products and technologies to customers, dealers share that same passion in providing a world-class experience in vehicle sales and service. Preston Ford opened their doors in 2001 and was awarded the President’s Award in 2007 as well. Come see what everyone is talking about! Prestonsuperstore.com 25 Treating athletes of all ages. University Hospitals is proud to deliver comprehensive sports medicine to athletes of all ages. Our specially trained experts can provide a full range of care when a sports-related injury occurs – from personalized diagnosis and treatment through rehabilitation. Plus, with leading-edge sports medicine specialists all over Northeast Ohio – the care you need is close to home. To schedule an appointment at a location near you, please call 1-440-285-3036 or visit UHGeauga.org. 26 © 2015 University Hospitals SPRT 00042 Workforce Development AT KENT STATE GEAUGA IN BURTON Fall 2015 Courses Available Now, Register Today! WE COVER ALL YOUR EDUCATIONAL NEEDS! Courses Sessions Times Microsoft Word Intro September 18, 25 8 a.m.-noon Microsoft Word Intermediate September 18, 25 October 23, 30 1 p.m. – 5 p.m. Microsoft Word Advanced October 23, 30 1 p.m. – 5 p.m. Microsoft Excel Intermediate October 23, 30 8 a.m. - noon Microsoft Excel Advanced October 23, 30 1 p.m. – 5 p.m. Microsoft Powerpoint Advanced November 6 8 a.m. – 5 p.m. Microsoft Outlook October 2 October 9 8 a.m. – noon Microsoft Access Intro October 9, 16 1 p.m. – 5 p.m. Microsoft Publisher November 13, 20 1 p.m. – 5 p.m. Quickbooks Intro October 2, 9 8 a.m. - noon Quickbooks Advanced October 13, 20 1 p.m. – 5 p.m. Social Media for Businesses October 2 November 6 1 p.m. – 5 p.m. Adobe Photoshop November 13, 20 8 a.m. - noon State Tested Nursing Assistant Multi-day course 8 a.m. - noon 1 p.m. – 5 p.m. 8 a.m. - noon STATE TESTED NURSING ASSISTANT INFORMATION 5 week program -Beginning October 19 M,W evenings & Sat. $700 Stress free, hands on environment Are you feeling drawn to the healthcare field? 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Kent State University Geauga 14111 Claridon Troy Rd., Burton, OH 44021 440-834-4187 GEAUGA BUSINESS WWW.KENT.EDU/GEAUGA Fall 2015 27 Introducing Snowshoes to Geauga County How an Updated Mission and a Local Partnership Helped Get More People Outdoors Last Winter By Sandy Ward T he snow around us keeps getting higher and higher, and we do our best to stay on track. But inevitably even the trails get intimidating, and many of us look out there and think there’s no way we’re braving it for pleasure, or even for some much-needed fresh air. Here in the Geauga County Snowbelt, “I just couldn’t get outdoors and I gained so much weight” is a common winter reality. “But if you have the right gear on your feet, you don’t feel like you’re imprisoned inside,” said Dottie Drockton, a 16-year naturalist for Geauga Park District. Last fall, Geauga Park District’s Naturalist Department purchased snowshoes for free public use – 20 for adults, six for youth – to complement the parks’ updated mission of providing outdoor recreational experiences at all times of the year. 28 Borrowing started in January, when flakes finally flew and grew deep enough for snowshoes. Then park patrons could reserve or use them first-come, first served at The West Woods in Russell Township. Snowshoes could also be borrowed for scheduled and call-list experiences in other Geauga parks, led by naturalists, and during February’s Frozen Fest, the Park District’s best-attended event to date. The brand new program was an incredible success in early 2015, with snowshoes used 424 times – more than half in blustery February – plus 180 times for public programs. And the call list grew to 83 people. Among positive feedback was Julie DuVal’s, all the way from Cleveland: “The parks are truly beautiful and wellmaintained. And now you’ve introduced me to my new love, snowshoeing! So thank you for that, too.” Why snowshoes? They distribute your weight so you don’t sink as much, avoiding that high-stepping, punching-into-thesnow, extreme workout feeling. Unlike skiing, snowshoes also don’t require any special footwear, just hiking boots or shoes, which stay somewhat dry. In researching which types to buy, Drockton turned to Chris Newman, manager of Geiger’s Ski & Sport Haus in Chagrin Falls, who has taught numerous Learn to Ski programs for the Park District. “My expertise is being a naturalist, so please tell me what we need here,” Drockton asked Newman. “We like to support local business, so thankfully he was able to give us a fair price.” Rather than your old-style wood and rawhide snowshoes, Newman recommended models with a tubular frame, easy clip bindings, and crampons (teeth) for traction up and down hills, best for Geauga’s typical snowfall. The final purchases were Tubbs Frontier snowshoes for the adults and Tubbs Flex Jr. snowshoes for the kids. Newman even depleted his in-store supply of youth snowshoes so the park could get them during busy season. And poles were added, though not always necessary, for adult stability on off-trail adventures. Total cost: about $3,450. Owning the snowshoes not only enhanced the naturalists’ winter programming, but also allowed them to become familiar with the tricks of putting snowshoes on, which they then handed on to the public. “A long time ago, my grandfather sat in his room in our house and looked out at the snow and complained,” Drockton added. “I became determined, way back then, that I didn’t want to look at winter that way, so I started skiing and snowshoeing. “Because I have the right gear, today I say, yes, more snow! And now you can see if snowshoeing does the same for you here in Geauga County.” Learn all about Geauga Park District’s free snowshoeing opportunities this winter – and how to say “yes, more snow!” without sarcasm – at http://bit.ly/gpdwhatsnew. Don’t Miss Castle Noel this Christmas Season! 16-foot fiberglass Mouse King and Nutcracker sculptures, created for the Cleveland Ballet, can be seen again at Castle Noel. “Of course, everyone loves going down the slide, like Ralphie,” describes Klaus with a chuckle. “Guests 80 years and older who try it are listed on our Wall of Fame. To date, Castle Noel’s oldest slide rider is 101 years old.” E very wonder what happened to the Grinch’s 16-foot-tall sleigh, Cousin Eddie’s mobile home, or Will Ferrell’s elf costume? These are just a few nostalgic items on display at the world’s largest, privately owned collection of Hollywood Christmas movie props and costumes at Castle Noel. Located at 260 South Court Street, in Medina (less than one block south of the historic Medina Square), creator and owner Mark Klaus describes Castle Noel as “America’s largest, year-round, 40,000-square-foot, indoor Christmas entertainment attraction.” Castle Noel offers something for all ages, starting with hundreds of unforgettable props and costumes from such favorite holiday films as “The Grinch”, “Elf,” “A Christmas Carol,” GEAUGA BUSINESS Fall 2015 “Santa Claus: The Movie,” “Christmas Vacation,” “Jingle All the Way,” and many, many more. Castle Noel is also home to dozens of animated New York City Christmas windows from Sak’s Fifth Avenue, Bloomingdale’s, Lord & Taylor and Macy’s. “These enchanted windows have delighted Christmas shoppers for decades,” describes the white-bearded gentleman with a twinkle in his eye. “I love Christmas,” says Klaus, pronounced Claus (Who wouldn’t with that name?) “My goal in building Castle Noel was to bring joy to people. You see the magic in people who visit.” Klaus previously performed on radio for two years. His white hair, white beard and jolly disposition made him a beloved storyteller and performer in theaters as well. A creative and artistic genius, he spent the past 20 years on both Home Shopping Network and QVC where the self-taught sculptor has sold millions of pieces of his enchanting artwork. His set of Castle Noel is open every weekend all year round (7 days a week for groups and organizations). Reservations are recommended November 1 through December 31, open 6 days week. For hours and times, visit their website at castlenoel. com. Adults and children ages 3 and above cost $16. Children under 3 are free. Group rates are available. The perfect venue for corporate events, team building, school reunions, birthday parties, day camps, etc., Klaus will also work with groups and schools for fundraisers. Call today at 330.721. NOEL (6635) or 440.453.5889. Mark Klaus is looking for companies to sponsor a room or feature at Castle Noel. Call today to find out more about corporate sponsorship opportunities. Mark Klaus’ second attraction, Alien Vacation Mini Golf, is located in the lower level of Castle Noel. This fantasy miniature golf course is designed to answer the question, “What would happen if Santa Claus met a family of aliens on summer vacation?” Alien Vacation Mini Golf is an interactive, black light, 3D experience. Castle Noel and Alien Vacation Mini Golf is the perfect one-day vacation in Medina. 29 Persistence of Vision Communications, Inc. 16715 West Park Circle Chagrin Falls, OH 44023 (L-R) Maria Schneider, Jarrod Tudor, Interim Dean of Kent State University Geauga Campus and the Regional Activity Center, Twinsburg, and Greg McClain, UHHS Geauga Medical Center Chef PRSRT STD U.S. Postage PAID Cleveland OH Permit No. 498 3rd Annual HomeGrown Geauga (L-R) Kali and Bill Dysert, of Exscape Design, with Chris, Susie, Ann and Ray Yuhasz, of POV Print Communications, Chagrin Falls (L-R) David Watson and Elizabeth Rader, Esq., and Neil and Kimm Leininger, Director of Geauga County United Way Chefs Kimberly McCune Gibson & James Gibson Don Bear and Judge Terri Stupica with Lori and John Gorrell