owestoft aven arina - Lowestoft Haven Marina

LOWESTOFT HAVEN
MARINA
transeuropemarinas
All contract berth holders at Lowestoft Haven Marina
receive automatic membership of TransEurope Marinas
and are entitled to berthing discounts when visiting other
marinas within the group.
For further details: www.transeuropemarinas.com
TransEurope Marinas represents a group of select European
marinas offering reciprocal arrangements for their berth
holders. Visitors from member marinas will receive a
50% discount against berthing fees for up to 5 consecutive
nights.
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2 Malahide Malahide Marina
3 Bangor Bangor Marina
4 Troon Troon Yacht Haven
5 Edinburgh Port Edgar Marina
6 North Shields Royal Quays Marina
7 Whitehaven Whitehaven Marina
8 Fleetwood Fleetwood Haven Marina
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9 Conwy Conwy Quays Marina
10 Deganwy Deganwy Marina
11 Milford Haven Neyland Yacht Haven
12 Penarth Penarth Quays Marina
13 Portishead Portishead Quays Marina
14 Falmouth Mylor Yacht Harbour
15 Plymouth Mayflower Marina
16 Southampton Universal Marina
17 Gosport Royal Clarence Marina
18 Chichester Birdham Pool Marina
19 Dover Dover Marina
20 Gillingham Gillingham Marina
21 Chelmsford Fambridge Yacht Haven
22 Tollesbury Tollesbury Marina
23 Ipswich Fox’s Marina
24 Lowestoft Haven Marina
25 Brundall Eastwood Marina
26 Hull Hull Marina
27 Ijmuiden Marina Seaport
28 Ouddorp Marina Port Zelande
29 Kortgene Delta Marina
Canary Islands
30 Nieuwpoort Nieuwpoort Marina
31 Dunkerque Port de Dunkerque
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32 Ouistreham/Caen Port de Caen
33 Guernsey Beaucette Marina
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34 Jersey Jersey Marina
35 St Quay Port d’Armor
36 Brest Moulin Blanc / Marina du Château
37 Port Medoc Le Verdon sur Mer
38 Coruña La Coruña Marina
39 Portosín Club Nautico Portosín
40 Albufeira Marina de Albufeira
41 Valencia Pobla Marina
42 Barcelona Port Ginesta
43 Lanzarote Puerto Calero Marina
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LOWESTOFT HAVEN
MARINA
Welcome p40
Facilities p60
Navigation p10
Marina Site Plan p15
Safety Requirements p16
General Information p18
Lowestoft & Oulton Broad p24
Useful Telephone Numbers p27
3
WELCOME ■
Welcome
ABP Haven Marinas
Associated British Ports have 21
ports throughout the UK but also
operate within the leisure industry
having 4 marinas at Fleetwood,
Ipswich, two sites at Lowestoft, and
Southampton Town Quay.
Plans for further sites are in the
process of development.
●
LOWESTOFT
●
Ipswich
●
4
Associated British Ports East Anglia
and the marina staff would like to
welcome you to Lowestoft Haven
Marina, now with two distinct and
separate sites.
The School Road site, located on
Lake Lothing, Lowestoft, opened in
May 2004. Its 140 berths are an ideal
place for skippers and crews with crafts
from 7m to 20m to visit or berth their
boats permanently as it is situated less
than 2 miles from the harbour mouth.
This excellent location offers easy
access to the Norfolk and Suffolk
Broads, whilst its slightly inland
position provides natural shelter for
those visitors who want to visit out of
normal season.
To continue the development,
Hamilton Dock, opened in June 2008,
with its 46 berths, accommodating
vessels from 10m to 28m, is located in
the most northerly of all the Lowestoft
docks and as such, benefits from
immediate access to and from sea,
making it an ideal overnight when
travelling up and down the coast, or
an easy start off for the foreign shores
of Holland, Belgium and France. It
hosted the 2008 Round Britain
Powerboat Race, the Honda Powerboat
series and has been a favourite
destination during the annual
Lowestoft Air festival.
Fleetwood
Southampton
LOWESTOFT
HAVEN MARINA
Both sites benefit from security
fencing, floodlighting and CCTV
ensuring the safety and security of the
berthed vessels. The berths are
arranged to give ample room for
manoeuvring so are user friendly, even
for the novice. All berths come
complete with access to an electricity
supply with fresh water hoses nearby.
The walkways are automatically lit
during the hours of darkness, with
safety ladders on the main piers for
emergency use and have access to an
emergency phone.
The sites are equipped with high
quality showers, toilets and laundry
facilities with a designated family room
equipped for disabled use.
In August 2007, Lowestoft Haven
Marina was awarded 5 anchors by The
Yacht Harbour Association in
recognition of the facilities and the
staff working there. The marina is
operated by a dedicated team with
many years experience in the marine
leisure industry, ensuring your stay is as
pleasant and enjoyable as possible. If
there is any way we can enhance your
stay, please do not hesitate to speak to
us. Questionnaire forms are available
from the marina office.
Both sites are walking distance from
stations at Oulton Broad or Lowestoft,
with regular services to Norwich,
Ipswich and London
We trust you find this handbook a
good reference tool that you will be
able to use again and again.
5
FACILITIES ■
Facilities
Berthing Facilities
The floating pontoons are state of the
art design "System 2000" supplied by
Walcon Marine. These pontoons are
reputed to be one of the strongest,
most stable and safest systems on the
market today.
The marina was designed to ensure
that each berth had easy access and
generous manoeuvring space between
berths and piers.
Electricity
Each berth has a 16 amp electricity
supply and is charged on a metered
basis for berth holders and is included
in the daily rate for visitors. A 32 amp
supply is available on two berths at
Hamilton Dock.
Fresh Water
There is a free supply of fresh potable
water within a few metres of each vessel.
Emergency Stations
Should anyone fall into the water,
there is an emergency access ladder on
each pier. Emergency stations are
positioned at strategic places around
the marina and all carry a life buoy, fire
extinguisher and small first aid kit.
There is an emergency telephone
situated on the wall outside the marina
office. This can be used in an
emergency only.
To contact the emergency services:
Den Helder
•
LOWESTOFT
•
Amsterdam
• Ipswich
• Harwich
• Dover
• Calais
6
•
• Scheveningen
• Oostende
At School Road
Line 1 999 - Fire, Police, Ambulance
Line 2 Security 07787 560870
Line 3 Yarmouth Coastguard
emergency
At Hamilton Dock
Line 1 Marina Office
Line 2 Port Control
Line 3 999 - Fire, Police, Ambulance
Please familiarise yourself with the
nearest equipment to your berth as
soon as possible.
Boat Hoist
The marina owns and operates a
70-tonne boat hoist and a 10 tonne
boat mover. Hauling and launching
operations take place Monday to
Friday during normal working hours.
However, in an emergency we are able
to haul or launch outside these hours.
Brokerage and New Boat Sales
Lowestoft Boat Sales offer a fabulous
selection of new and used yachts and
motor boats for sale. Whether you’re
looking for a small trailer sailer / day
boat or a true blue-water cruiser we
can almost certainly offer you a choice
from our comprehensive range.
Our sales office at Lowestoft Haven
Marina is now open six days a week,
with proprietor Bernie Lake, formerly of
Walton Marine and a boat builder by
trade, and Sharon Halliday who has
worked from the Lowestoft office for
many years, on hand to show
prospective clients onboard your boat
and deal with every aspect of the sale.
Our team of brokers have many years
experience and are able to deal with all
aspects of your sale or purchase,
including the all important viewing,
finance, insurance and the legal
aspectsof the sale including
documentation and the often
complicated legislation regarding VAT.
Lowestoft Boat Sales offer a fabulous
selection of new boats and are
authorised dealers for Westwood
Motor Cruisers, Trusty Motor Boats,
who offer a fabulous range of fishing
boats/coastal cruisers offering an ideal
compromise for those considering
parting with their beloved sail boat but
hoping to stay on the water, Sea Otter
Narrow Boats and Jetten Dutch Steel
boats.
• Dedicated sales berths and
discounted storage packages available
• A large selection of brokerage yachts
and motor boats for sale
• Fabulous range of new boats for sale
and dealers for Westwood Motor
Cruisers, the classic range of Trusty
Motor Boats, Sea Otter wide beam &
narrow boats and Jetten Steel motor
cruisers.
Our sales office is open Monday to
Saturday so why not pop in for an
informal chat to discuss your
requirements …..we’re here to help!
Call 01502 517711 or 07971 776494
E: [email protected]
7
FACILITIES ■
Licensed Restaurant
We are happy to announce the
opening of the Third Crossing bar and
restaurant. Our extensive menu will
include mainly seafood and steak
dishes and the newly installed
saltwater tank will allow us to produce
a wide variety of lobster dishes.
Brunch will be served from 09:30 until
12:00. Lunch will be served from 12:00
until 14:30. Evening dining will
commence at 18:30 with last orders
taken at 21:30.
Please call 01502 583596 to make a
reservation or check our website
www.thethirdcrossing.co.uk for more
details. A warm friendly atmosphere
awaits you.
Chandlery
Please contact the marina office for
local details.
Marine Electrical and Electronics
KM Electronics supply, install and
service all makes of marine electronic
equipment. To contact KM Electronics
ring 01502 569079 or email:
[email protected]
Marine Engineering and Boatyard
Services
Please contact the marina office for
details of services available.
Rigging Services
Lowestoft Yacht Services provide
rigging and deckgear systems to
Offshore/Ocean standards on the
marina. With an onsite crane and
adjacent workshops they can
undertake major refits or small repairs.
Contact Paul on 01502 585535.
8
HAVEN MARINAS
ONE OF
OUR
HAVENS
HAVE
TRIED?
SEE US AT WHICH
THE LONDON
BOAT
SHOW
- STAND
'B7C'YOU
IN THE
MAIN BOULEVARD
FLEETWOOD
Situated in an ideal location for cruising up or down
the NW coast and to Wales, Isle of Man and Ireland
• Currently 270 berths increasing
to 420 (Easter 2009)
• All ‘new’ berths are large and
the marina will be able to
accommodate vessels up to
20m in length
• A new marina and port office is
under construction, it will also
house toilets, showers, laundry
and disabled facilities
• All berths have power supply
• Lay up ashore, in a new secure
3 acre hard standing area with
power and fresh water points
• From February the marina will be
operating a new 75 tonne hoist
• The whole marina complex is
within a secure area which is
monitored by CCTV
• Plus all normal marina facilities
Fleetwood Haven Marina Wyre Dock Fleetwood Lancs FY7 6PP
Telephone: +44 (0) 1253 879062/872323 Facsimile: +44 (0) 1253 777549
email: [email protected]
www.abports.co.uk
IPSWICH
The Marina in the heart of Ipswich
• Easy access and generous
manoeuvring space between
all our 270 berths and piers
• 70 tonne hoist and boat
storage facilities
• Electricity and fresh water
• Boatyard services
•
•
•
•
Chandlery
Brokerage and new boat sales
WIFI available
Secure marina area which is
monitored by CCTV
• Plus other facilities as Lowestoft
Haven Marina
Ipswich Haven Marina New Cut East Ipswich Suffolk IP3 0EA
Telephone: +44 (0) 1473 236644 Facsimile: +44 (0) 1473 236645
email: [email protected]
LOWESTOFT
Situated in School Road and Hamilton Dock
with access to the broads and open sea
• Currently 190 berths
• Designated fully serviced visitors
pontoon to accommodate clubs,
rallies, groups and individuals
• Large luxury shower and
toilet facilities
• Laundrette
• Diesel and gas sales
• Recycling and refuse facilities,
waste oil and battery disposal
• Large car park
• Plus other facilities as Ipswich
Haven Marina
Lowestoft Haven Marina School Road Lowestoft Suffolk NR33 9NB
Telephone: +44 (0) 1502 580300 Facsimile: +44 (0) 1502 581851
email: [email protected]
www.lowestofthavenmarina.co.uk
NAVIGATION ■
Navigation
Information for the Guidance of Small Craft and Yachts using Lowestoft Harbour and
the Seaward Approaches to Mutford Lock
1
ALL vessels must enter, leave and navigate in the harbour in accordance with the
International Regulations for Preventing Collisions at Sea.
1a
Small craft and yachts should give particular attention to “Narrow Channels” Rule
No 9b “a vessel of less than 20 metres in length or a sailing vessel shall not impede
the passage of a vessel which can safely navigate only within a narrow channel or
fairway”.
2
Approaching, departing and transit craft must make every reasonable effort to establish
and maintain contact with the Lowestoft Harbour Control on VHF Channel 14.
2a
ANY vessel without radio contact must give particular attention to the harbour
control lights and navigate with extreme caution in the vicinity of structures, which
may mask their presence.
3
ALL vessels must observe the international port traffic signals located on the South
Pier and in the Yacht Basin.
• Three vertical red lights - vessels should not proceed.
• Green, white, green vertical lights - a vessel may proceed only when it has
received specific orders to do so.
3a
For small craft and yachts without VHF communication the green, white, green
signal may be considered in favour of proceeding with extreme caution and
navigational courtesy, those vessels in the Yacht Basin must contact the Port
Control before departure.
3b Mariners should note that port control (located at the harbour bridge) and
departing vessels within the Outer Harbour basin have extremely limited vision to
the north of the entrance piers and should conduct their navigation accordingly.
4
The Lowestoft Harbour Bridge (between the Outer and Inner Harbours) will only be
opened on demand for commercial shipping.
4a
Commercial shipping is discouraged from passage: 0815-0900 hours, 1230-1300
hours and 1700-1730 hours.
4b Small craft and yachts may use a bridge opening for commercial shipping provided
that prior arrangement has been made with Lowestoft Harbour Control - VHF
Channel 14, telephones 572286 or personal visit.
4c
10
In addition to 4b and subject to prior notification of at least twenty minutes, small
craft and yachts may be given a bridge opening at the following times:
Mon-Fri: 0300, 0500, 0700, 0945, 1115, 1430, 1600, 1900, 2100, 2400.
Sat, Sun, Bank Hol: 0300, 0500, 0700, 0945, 1115, 1430, 1600, 1800, 1900,
2100, 2400
d
Roa
Approaching
Lowestoft
Harbour from
seaward
HAMILTON
DOCK
Ham
ilton
Lowestof t
Haven Marina
(Hamilton
Dock)
North
Pier
WAVENEY
DOCK
Waveney Rd
KATWIJK WA
Y
South
Pier
Waiting
pontoon in
Trawl Dock.
Vessels are
able to moor
both sides
RNLI
YACHT
MARINA
Ro
ad
Inner South Pier
ry
G
re
en
TRAWL DOCK
OUTER
HARBOUR
Fish Market
Inner North Pier
Bat
te
Yacht
Club
Lowestoft
Central Station
MA
TOWN QUAY
EP
AR
AD
E
RO
AD
DENMARK ROA
D
E
COMMERCIAL ROAD
RIN
BELVED ER
Port House
Lowestoft NR32 1BG
Tel: +44 (0)1502 572 286
Fax: +44 (0)1502 500 032
Email: [email protected]
SOUTH QUAY
Opening
Bridge
DAM
R OA
D
A146
LOWESTOFT
HAVEN MARINA
LAKE LOTHING
WAVE
NEY D
RIVE
TER
Approaching
Lowestoft
Haven
Marina (to
port)
INNE
R HA
RBO
UR
ROT
SCALE
0
500
1000
0
AY
OW
PET
Approaching
Lowestoft
Harbour
Bridge from
seaward
1500 feet
500 metres
VICTOR
IA ROAD
Approaching
Mutford Lock
Lowestoft
Haven Marina
(School Road
Quay)
Mutford Lock
D
Station
Lowestoft
Cruising
Club
Carlton Swing
Bridge
Mutford
Lock
OULTON
BROAD
View of
Oulton Broad
from Mutford
Lock
11
NAVIGATION ■
4d A waiting pontoon for small craft and yachts is available in the east end of the Trawl
Dock for vessels waiting a bridge lift. All vessels must maintain a listening watch on
VHF14 and follow instructions from Port Control. Failure to maintain a close
listening watch may mean missing the advertised lift. If late for a bridge lift inform
the Bridge Operator, as soon as possible.
5
Navigation in the bridge channel is controlled by VHF advice with additional red
and green “traffic lights” when the bridge is operated.
5a
Small craft and yachts in a flotilla situation should make every effort to co-ordinate
their requirements with Lowestoft Harbour Control, ‘close up’ and ensure that the
time taken to transit the bridge channel is reasonable, and kept to the minimum.
Once the bridge has been lifted the red lights on the east and west side may both
be switched to green, allowing inwards and outwards movements at the same
time. Should a light remain red, a vessel must not proceed until instructed by the
bridge operator, keeping clear of vessels using the main channel.
NOTE: Long bridge openings make it difficult to preserve the facility from
pressures of road traffic and in consequence bridge keepers are instructed not
to wait for stragglers.
6
Small craft passing under the bridge have a clearance of 2.2 metres at mean high
water springs (approximately 2.4 metres on the tide gauge) with a reduction of 0.5
metres for the arch sides.
7
The maximum permitted speed in the harbour is 4 knots.
8
Water skiing activities and the use of jetbikes or jetskis in the harbour area is subject
to written permission.
9
General port details may be obtained from plans ‘D’ and ‘E’ on Admiralty Chart No
1536, which is updated every year.
9a
Visitor Moorings: Associated British Ports, Lowestoft Haven Marina 01502 580300.
9b Vessels approaching from the sea must contact Lowestoft Port Control on VHF 14
prior to entry into the Harbour. This should be done 2 cables from the harbour
entrance. A vessel requiring a bridge lift may be directed to wait in the bridge
channel or on the waiting pontoon in the east end of the Trawl Dock. VHF 14 must
be monitored at all times when waiting for a bridge or when on passage in the
harbour.
12
9c
Lowestoft Haven Marina is situated on the south side
of Lake Lothing 400 metres from Mutford Lock. Vessels
requiring a berth must call Lowestoft Haven Marina
which maintains a listening watch on VHF 80 and 37.
Before leaving Lowestoft Haven Marina on passage to
sea contact the Port Control on VHF 14 for details of
vessel movements and remain on this channel until
clear of the Harbour entrance.
Passage of vessels between the bridge channel and the
Yacht Basin is controlled only for departing vessels. Due
to the restricted visibility and manoeuvring room,
vessels must at all times contact the Port Control before departure on VHF14,
telephone 572286 or personal visit.
As there are no controlling lights for vessels entering the Yacht Basin, vessels must
proceed with extreme caution, even when the green white green lights are
exhibited prior to departure from the Yacht Basin.
10. The mooring of small craft or yachts alongside any property owned by Associated
British Ports is only permitted when the permission or direction of the Harbour
Master, and may attract a charge in accordance with the published tariff.
MUTFORD LOCK AND OPENING BRIDGES
Transit bookings are advised: by telephone 01502-531778 Lock / or 01502-574946 Oulton
Broad Yacht Station
Mutford Lock, connecting the Lowestoft Inner Harbour with Oulton Broad, is operated
daily under the direction of the Broads Authority and provides a point of access to
approximately 120 miles of navigable inland waterways.
The Lock, with safe usable dimensions of 22 metres x 6.5 metres, has a water depth of 2
metres plus tidal variations and should only be used by craft suitable for the water
depths of Oulton Broad. Non-local craft with a draft exceeding 1.7 metres should seek
advice from Mutford Lock staff and consider the Oulton Broad tide, which is
approximately three hours after Lowestoft with a mean range of 0.7 metres.
Mutford Road Bridge, adjacent to the Lock, has a clearance of 2.1 metres at mean high
water springs (approximately 2.4 metres on the Lowestoft tide gauge) and it is therefore
advisable for all craft requiring an opening to make an advance booking and to be
prepared to wait. Such bookings will automatically include the Railway Bridge located
close eastward. VHF Channels 73 and 14 are monitored on an occasional basis by
Mutford Control, which is attended daily in response to bookings and at the following
times:
a) Weekly April to October: 0800-1800
b) Fri/Sat/Bank Holidays May-September: Any vessel wishing to use Mutford between
1800 and 1930 must give notice on VHF or telephone before 1800 on that day
c) Weekly Nov-March: 0800-1100.
13
NAVIGATION ■
Notes:
1 A charge of £10 is levied for each lock
transit or day return - (subject to review)
2 Broads tolls are payable in addition to
the inward lock transit depending on
length of stay.
3 Craft entering with a fixed air draft of
more than 7.3m are confined by fixed
bridges to the River Waveney.
4 Local maps and publications are
recommended.
5 Mutford Road Bridge, Lifting
Restrictions: Prior to 0900, 1200-1300, 1700-1800.
6 Railway Bridge may be delayed swinging due to late arrival of trains.
USE OF JETSKIS - LOWESTOFT HARBOUR
The Lowestoft Harbour Bye-laws 1993 - No. 10 state:
Water ski-ing, boardsailing and the use of jetbikes or jetskis in the Harbour area, may
take place only where expressly permitted in writing by the Harbour Master. In order to
obtain written permission from the Harbour Master, the following criteria must be met
before a decision is made on allowing an applicant in the Harbour area with a jetski or
jetbike.
• The Port does not operate a launching slipway, so written proof of an agreement with
a berth owner or operator, is needed where the jetski is to be launched.
• There must be hand-held VHF onboard the vessel to monitor traffic and call the Port
Control on VHF Channel 14 when launching, approaching the Bridge and entering
and leaving the Harbour.
• Jetski to proceed from its launch slipway directly to sea, keeping to the speed limit of
4 knots and observing all traffic signal lights in the Harbour and directions from the
Bridge Operator.
• Mooring of jetskis in the Harbour alongside ABP quays or vessels berthed in the
Harbour is strictly prohibited unless prior agreement is obtained from the Bridge
Control or vessel owner.
• Details of jetski and any distinguishing features to be registered with the Harbour
Master.
• Jetskis to be in sound and good mechanical condition.
• Lifejackets are to be worn by all riders.
Written permission will be provided by the Harbour Master if he is satisfied that the above
conditions will be met. ABP reserves the right to suspend or revoke any permission if any
of the above conditions are not kept, or if it is felt that on the grounds of safety, the
passage of jetskis in the Harbour becomes a hazard to its owner or other Harbour users.
Captain J N Woolley, Harbour Master Lowestoft
14
Effective Date 1st June 2005
A
Boat
Hoist
B
Boat Storage
C
D
Picnic
Area
E
F
Marina Office,
Boat Sales &
Restaurant
LOWESTOFT HAVEN
MARINA
Area for Yacht
Repair & Yacht
Manufacture
SCHOOL ROAD
Entrance
Bins
Toilets
HA
LOWESTOFT HAVEN
MARINA
MIL
TO
N R
O
AD
G
HAMILTON DOCK
H
15
SAFETY REQUIREMENTS ■
Safety Requirements
To ensure your stay with us is safe as
well as a pleasurable experience, we
would request you to observe the
following safety requirements:
Please refrain from swimming or
fishing whilst in the marina confines.
■
Children must wear suitable
buoyancy aids whilst on the quays or
pontoons.
■
Small children should be supervised
at all times.
■
Suitable non-slip footwear should be
worn at all times on the pontoons and
shore side.
■
■ Marina barrows are provided for the
transfer of your goods and equipment.
Under no circumstances should
children be permitted to ride in them.
■ Marina safety equipment could save
your life. Please do not misuse or
remove it.
■ Please keep within the 4 knots speed
limit on Lake Lothing. Whilst at
Lowestoft Haven Marina your speed
should be reduced to the minimum
consistent with safe navigation.
Refuelling must only be undertaken
at the marina's fuel berth.
■
■ When leaving your vessel for any
length of time, please ensure your gas
supply is turned off at the bottle.
■ Before connecting/disconnecting
your electricity cable to/from the
supply, please ensure the appropriate
breaker in the supply box is switched
off. Ensure your electrical cable does
16
not cause a trip hazard as it crosses the
pontoon.
■ When hosing down your vessel, please
ensure that both ends of your electricity
cable are protected from the water.
■ The approach road to the marina
has a 10 mph speed limit, and on the
marina site it is 5 mph. Please adhere
to these limits and be vigilant for
pedestrians and, particularly, children
in the area.
■ Animals must be kept on a lead whilst
in the marina. For your convenience
separate bins have been provided for
the disposal of animal waste.
■ Please ensure pontoons are kept
clear; dinghies or any other equipment
should not be stored on them.
Mooring lines on pontoons should be
stowed neatly.
■ Whilst on Lake Lothing, please keep
a listening watch on VHF Channel 14.
These simple rules are in place
for the safety of our customers,
visitors and staff.
Enjoy your stay in safety!
17
GENERAL INFORMATION ■
General
Information
Berth Allocation
As approaching Lowestoft, call
‘Lowestoft Haven Marina’ on VHF
Channels 80 or 37 for berth allocation.
When the vessel has been tied
alongside the skipper should check in
at the marina office.
Toilets and Showers
Please refrain from using your ship’s
marine toilet whilst in the marina.
Toilets and showers are located under
the marina office. These facilities are
open daily from 0800 to 1700hrs. After
Marina Office Hours
January & February
Weekdays
0900 to 1700 hours
Saturday
0900 to 1500 hours
Sunday
1000 to 1400 hours
March & April
Weekdays
Weekends
May & June
0900 to 1700 hours
0900 to 1600 hours
-
0900 to 1800 hours
July & August -
0900 to 1930 hours
September
-
0900 to 1800 hours
October
-
0900 to 1700 hours
November
Weekdays
Weekends
-
0900 to 1700 hours
0900 to 1600 hours
December
Weekdays
Saturday
Sunday
-
0900 to 1700 hours
0900 to 1500 hours
1000 to 1400 hours
The office is closed on Christmas Day,
Boxing Day and New Years Day
18
office hours they are accessible via a
keypad. Toilet and shower facilities for
the disabled are available on the
ground floor at the back of the marina
office, and these are also secured. You
will find that the facilities at Lowestoft
Haven Marina are of the highest
standard.
The facilities building at Hamilton Dock
is secured through keypad or fob
access, and is of the same high
standard found at School Road.
Laundry
The laundry is situated on the ground
floor at the rear of the marina office.
The laundry is kept locked at all times
and the key is available at the marina
office during opening hours.
The washing machine and dryer are
operated by tokens, which are also
available at the marina office. The
laundry facilities at Hamilton Dock are
within the facilities building, tokens are
available from members of staff during
their time on site.
Lowestoft is a hard water area,
therefore, we would ask our visitors to
use washing liquid rather than powder
as this causes blockages in the pipes.
We encourage all users to use
environmentally friendly washing
products that biodegrade to harmless
substances.
These are the office and diesel opening
times. Staff may be on site outside these
times but are not expected to man the
office/ diesel outside these hours. If your
require urgent assistance please ask.
To aid our visitors during June to
September, a member of staff is on call
until 2130hrs, so calls to the marina
office will be diverted.
Marina Trolleys
Trolleys are provided for your
convenience and are parked at the
marina access bridge. For the benefit
of all marina visitors, we would ask you
to return the trolleys to the trolley park
after use. For your safety people are
not permitted to ride in or on these
trolleys.
Refuse & Waste Facilities
At School Road these are situated
within the compound opposite the
access bridge. There are clearly labelled
domestic waste bins, paper/card
recycling bins, a bottle bank, a waste
oil container, battery recycling box,
containers for oily rags and oil filters. A
large skip is available for maintenance
waste near the hoist dock as is a waste
wood area. At Hamilton Dock there is a
clearly labelled domestic waste bin and
a recycle bin for waste paper and card.
A bottle bank will be added shortly.
Fuel
Only at School Road. The fuel berth,
dispensing diesel only, is situated on
pier (A), which is alongside the boat
hoist dock. Fuel is available during
office opening hours, 7 days a week.
For fuel sales, ask at the marina office,
or call the marina staff on VHF
Channels 80/37.
All fuel sales will be now adhere to the
60/40 allocated split from November
1st 2008 and declarations will be
automatically be printed on your
receipt. Fuel will not be sold to those
not willing to sign the declaration. We
ask that if you are using cans to fill
your boat whether petrol or diesel, that
you move onto the fuel berth and refill
there to minimise the risk of
contaminating the water, the fuel
berth has been fitted with absorbent
pads to mop up spillages.
19
GENERAL INFORMATION ■
Gas
Bottled gas is available from the marina
office during opening hours. It is only
stocked at School Road, though we are
able to bring bottles down by marina
launch for exchange if arranged, with
notice in advance, with the marina
office. We are stockists for
Calor/Camping Gaz only.
Water
A fresh water hose is situated within
just a few metres of each berth. The
water is of potable quality but it is
recommended the hose is run for a
minute or so before filling your tanks
or containers.
Electricity
There is a 240 volt A/C 16 amp
electricity supply to each berth. Two
berths at Hamilton Dock have access to
a 32 amp supply. Before using
electricity, please read our safety
advice and rules section in this
handbook on page 18.
Weather Forecasts
Local area forecasts are displayed on
the marina notice board daily during
the season. Out of season, forecasts
can be obtained from the marina office
on request.
Shipping Forecasts are broadcast by
BBC Radio 4 on 198 kHz (1515m) and
on local radio frequencies daily at
0048, 0520, 1201 and 1754 hours
(local time).
Yarmouth Coastguard broadcast local
weather forecasts as part of their
Maritime Safety Information Broadcasts
on VHF at 0150, 0450, 0750, 1050,
1350, 1650, 1950, 2250 hours UTC.
Mariners should listen to initial
announcements on VHF Channel 16.
Security
Lowestoft Haven Marina is part of
Associated British Ports East Anglia who
operate a 24-hour security service
including CCTV. The marina also has
its own security surveillance. During
the hours of darkness the marina
complex is illuminated by floodlighting
and there are lights on the pontoons
to facilitate safe usage. The pontoon
gate has keypad access, as do the
facilities, after hours. Security is
reached on 07787 560870.
Suffolk Police
Suffolk Constabulary would like to
welcome you to Lowestoft and trust
that your stay will be enjoyable. The
Police Station is situated in Old Nelson
Street, Lowestoft. If you see anything
suspicious or wish to report a crime,
please telephone 01986 835300 or, in
an emergency ‘999’.
20
21
Lowestoft Haven Marina
22
Lowestoft Haven Marina
Lowestoft
23
Lowestoft
Welcome to Lowestoft - officially
the most Easterly Town in
Britain.
At the centre of Lowestoft visitors can
discover the once flourishing fishing
port, two yacht marinas, fish market,
docks and traditional smokehouses
together with a Heritage Vessel
Mooring, which has a changing
programme of visiting craft
throughout the year.
Lowestoft is renowned for the quality
and cleanliness of its beaches and it
currently holds two ENCAMS Blue Flag
Awards for the beaches North and
South of Claremont Pier. These
beaches are considered to be some of
the very best in Northern Europe.
An exciting development to the
seafront at Lowestoft is the ‘Royal Plain
Fountains’. The fountains consist of 74
individual interactive water jets with
variable lighting, which forms a striking
centrepiece to the recently enhanced
Royal Plain area. The fountains provide
interactive play for children of all ages
and forms an illuminated spectacle
during the evening hours.
Another new addition to Lowestoft is
the town’s first Wind Turbine named
‘Gulliver’, which is situated at
Lowestoft Ness, Britain’s most easterly
point. Gulliver is the tallest onshore
wind turbine in the UK, standing an
imposing 80 metres high. Lowestoft
Ness is marked by the Euroscope - a
unique circular platform that shows the
direction and distances of major
European towns and Great Britain’s
other cardinal points.
Lowestoft Tourist Information & Visitor
Centre can be found on the seafront
esplanade and is housed in the East
Point Pavilion. This impressive glass
structure, modelled on an Edwardian
Pavilion, also contains a restaurant and
Mayhem Adventure Play - a children’s
themed soft play area. Centrally, the
recently regenerated pedestrianised
town centre provides a mix of wellknown high street stores together with
a number of specialist and local shops.
Heading north of the town you will
find the idyllic Historic High Street and
Triangle Market Place, which offer a
24
Lowestoft Heritage Vessel
wide range of traditional, independent
and unusual retail outlets. The Triangle
Market Place with its unique
architectural market canopies ‘The
Eastern Sails’ holds regular
specialist/weekly markets and various
events throughout the year.
To the south of town you will find the
area of Kirkley, which offers a wide
range of family and independently run
shops and a wealth of specialist stores.
East Point Pavilion
and the Royal Plain
Fountains
Lowestoft was originally built on top of
the cliffs overlooking the North Sea.
The ancient pathways running down
the to the sea are know as the ‘Scores’.
These were used as ways of access
from the high ground to the beach
area and they were also used as
carriageways by fish merchants during
the height of the booming fishing
industry.
www.visit-lowestoft.co.uk
Lowestoft
Maritime Museum
Statue of Triton
25
Oulton Broad
The Southern Broads at Oulton
Broad offers the visitor a unique
experience whether you are
looking for wildlife, history or
relaxation.
Nicholas Everitt Park lies beside the
Broad and houses a range of amenities,
leisure facilities and events including
the Lowestoft Museum situated in
Broad House. The museum presents
1000 years of local and domestic
history, Lowestoft Porcelain, fossils,
flints and medieval artefacts from
various field searches.
Head down to the park during the
summer months and on most
Thursday evenings you can find the
perfect spot to watch some of the
worlds top drivers at Power Boat
Racing.
For the sport lovers amongst you then
Oulton Broad offers a variety of
activities including sailing, fishing,
windsurfing, rowing and tennis.
With more than 100 acres of grazing
marsh, fen and peat pools, Carlton
Marshes Nature Reserve creates a
haven for many different species of
wildlife, plants and insects. This wellestablished purpose-built visitor centre
can be found at the southern tip of the
Broad.
www.visit-oultonbroad.co.uk
Lowestoft Museum in Broad House
26
Useful Contacts
TAXIS - 51 Taxis Ltd
11Capitol Estate, Whapload Road, Lowestoft
01502 515151
TAXIS - 740 Cabs
01502 519200
Unit 8 Harbour Road, Lowestoft
2 London Road, Kessingland, Lowestoft
BRIDGE PORT CONTROL
01502 740740
ABP, Port House, Lowestoft
01502 572286 VHF 14
THEATRE - Marina Theatre
The Marina, Lowestoft
BUSES - First
01502 533200
Britten Centre, Gordon Road, Lowestoft
01502 568841
TOURIST INFORMATION CENTRE
East Paint Pavilion, Royal Plain, Lowestoft
CINEMA - Hollywood
01502 533600
41 London Road South, Lowestoft
01502 564567
COASTGUARD - Yarmouth Coastguard
4th Floor, Haven Bridge House, North Quay,
Great Yarmouth NR30 1HZ
VETS - The Vetinary Hospital
■ USEFUL CONTACTS
TEN PIN BOWLING - Lowestoft
Family Bowls
160-170 High Street, Lowestoft
01502 572141
01493 851338
CUSTOMS - HM Customs & Excise
Haven House, 17 Lower Brook Street, Ipswich
0473 235700
DRUGS HOTLINE
0800 595000
DENTIST - D. Trent BDS
112 Victoria Road, Oulton Broad, Lowestoft
01502 511991
DOCTOR - Drs Bigg & Partners
82 Victoria Road, Oulton Broad, Lowestoft
01502 572369
HOSPITAL - James Paget Healthcare
NHS Trust
Lowestoft Road Gorleston
01493 452452
POLICE - Police Station
Old Nelson Street, Lowestoft
01986 835300
RAILWAYS
National Rail Enquiry Service
08457 484950
SWIMMING POOL - Waveney Sports
& Leisure Centre
Water Lane, Lowestoft
01502 569116
27
LOWESTOFT HAVEN MARINA
School Road, Lowestoft, Suffolk NR33 9NB
Telephone
01502 580300
Facsimile 01502 581851
e-mail: [email protected]
www.lowestofthavenmarina.co.uk
ASSOCIATED BRITISH PORTS
EAST ANGLIA
Old Custom House, Key Street, Ipswich, Suffolk IP4 1BY
Telephone 01473 231010 Facsimile 01473 230914
www.abports.co.uk
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