Independent Reporting Mechanism (IRM) Progress Report 2014
Transcription
Independent Reporting Mechanism (IRM) Progress Report 2014
IndependentReportingMechanism(IRM) ProgressReport2014-2015:Estonia Dr.KristiinaTõnnisson,JohanSkytteInstituteofPoliticalStudiesattheUniversityofTartu TableofContents Executivesummary.........................................................................................................2 I.NationalparticipationinOGP.................................................................................10 II.Process:Actionplandevelopment......................................................................14 III.Process:Actionplanimplementation...............................................................19 IV.Analysisofactionplancontents..........................................................................21 1:Transparencyofpolicy-makingprocess.....................................................................27 2:Standardforinformationrequests...............................................................................31 3:Earlyaccesstotaxpolicydecisions...............................................................................34 4:Enhancingthequalityofgovernment-ledparticipationprocesses...................36 5:Capacity-buildingsupportfornongovernmentalpartnersinpolicy-making39 6:WebtoolforpetitionstoParliament............................................................................42 7:Upgradinggovernmentportalforopenspending/budgettransparency........45 8:Guidelinesforcitizenbudgeting....................................................................................49 9:Citizen-centredpublicservices......................................................................................51 10:Accesstoe-servicesfornon-residents......................................................................54 11:Enhancingopendatasupplyandre-usebynongovernmentalactors............57 V.Process:Self-assessment.........................................................................................60 VI.Countrycontext.........................................................................................................64 VII.Generalrecommendations..................................................................................71 VIII.Methodologyandsources...................................................................................74 IX.Eligibilityrequirements.........................................................................................77 1 ExecutiveSummary:Estonia IndependentReportingMechanism(IRM)ProgressReport2014–2015 Estonia’ssecondOGPactionplanprioritisedparticipatorypolicy-making,budgettransparency, andcitizen-centredpublicservices.AlthoughcivicengagementintheOGPprocesshas increased,thecircleofinvolvednongovernmentalactorsstillremainssmall.Movingforward, thenextplanmustcontainspecificperformanceindicatorstobemeasurable.Itshouldalso prioritiseanti-corruptionandactivitiestoopenlocalgovernmentandtheParliament. Ataglance TheOpenGovernmentPartnership(OGP)isavoluntary internationalinitiativethataimstosecurecommitmentsfrom governmentstotheircitizenrytopromotetransparency, empowercitizens,fightcorruption,andharnessnew technologiestostrengthengovernance.TheIRMreviewsthe activitiesofeachOGP-participatingcountry. InEstonia,thegovernmentagencyinchargeofco-ordinating OGPparticipationwastheGovernmentOffice,fromthe executivebranch,whichcollaboratedwiththeOGPCivilSociety Roundtable(CSR).Otherministriesandpublicagenciesalso participated.Thisrepresentedasignificantimprovementover thelackofinstitutionalownershipthataffectedthefirstaction planbecausenoagencyformallyagreedtoassumethe responsibility. ThePrimeMinisterparticipatedinpromotingtheOGPaction planbutdidnottakepersonalresponsibilityforits implementation. OGPPROCESS CountriesparticipatinginOGPfollowaprocessforconsultation duringdevelopmentandimplementationoftheirOGPaction plan. DevelopmentofthesecondOGPactionplanfollowedmostOGP ProcessRequirements,butduetothegeneralelectionsinearly 2014,theprocessstartedlate.Itstartedtwomonthsbeforethe 30June2014submissiondeadline.Althoughwellorganised,a limitedamountofnongovernmentactorscouldparticipate,and thetimeconstraintsimpactedthequality. Oneoftheimportantnongovernmentalcontributorstothe processwastheCSR,whosesuggestionswereoftenthebasis forcommitmentdevelopment.AninformalOGPConsultation BoardandtheformalOGPCo-ordinatingBoard,bothcomprised ofgovernmentofficialsassociatedwithOGPandof nongovernmentalorganisationspartners,alsohadinfluence. Membersince: 2011 Numberofcommitments: 23 LevelofCompletion: Completed: 5(22%) Substantial: 14(61%) Limited: 4(17%) Notstarted: 0(0%) Timing: Onorahead ofschedule: 18(78%) CommitmentEmphasis: Accesstoinformation: 16(70%) Civicparticipation: 12(52%) Accountability: 4(17%) Tech&innovation fortransparency &accountability: 9(39%) Unclear: 1(4%) NumberofCommitmentsthat Were: Clearlyrelevanttoan OGPvalue: 22(96%) Oftransformative potentialimpact: 0(0%) Substantiallyor completely implemented: 19(83%) Allthree(✪): 0(0%) Thegovernmentpresenteditsself-assessmentreporton8 September2015attheOGPCo-ordinatingBoard’smeeting.A publiccommentperiodbeganon12September2015.However,thedocumentdidnotreceive anypubliccomments. ThisreportwaspreparedbyDr.KristiinaTõnnisson,JohanSkytteInstituteofPolitical StudiesattheUniversityofTartu. 2 COMMITMENTIMPLEMENTATION AspartofOGP,countriesarerequiredtomakecommitmentsinatwo-yearactionplan.The researcherorganisedthe23activitiesinEstonia’ssecondactionplaninto11clusters,while maintainingtheoriginalnumbering,foreaseofreference.Theseclusterscategorisemultiple commitmentstogetherthathavesimilarprioritiesaccordingtoOGPvalues.Thefollowingtables summariseeachcommitment,includingitslevelofcompletion,ambition,whetheritfallswithin theplannedschedule,andthekeynextstepsforthecommitmentinfutureOGPactionplans. TheEstonianactionplandidnotcontainanystarredcommitments.Starredcommitmentsare measurable,clearlyrelevanttoOGPvaluesaswritten,oftransformativepotentialimpact,and substantiallyorcompletelyimplemented.NotethattheIRMupdatedthestarcriteriainearly 2015toraisethebarformodelOGPcommitments.Undertheoldcriteria,sevencommitments (2.5,2.6,4.1,4.2,5.2,6.1,and6.2)wouldhavequalifiedasstarredcommitments.See (http://www.opengovpartnership.org/node/5919)formoreinformation. Table1:AssessmentofProgressbyCommitment TIMING COMPLETE SUBSTANTIAL LIMITED LEVEL OF COMPLETION NOT STARTED TRANSFORMATIVE MODERATE MINOR POTENTIAL IMPACT NONE COMMITMENT SHORT NAME 1: TRANSPARENCY OF POLICY-MAKING PROCESS 1.1. Visualisation of the policy-making process: Provide a better overview of the process of public policy-making and opportunities to participate. On schedule 1.2. Upgrading participation channels: Enhance the user-friendliness of e-participation channels and inform potential users. On schedule 1.3. Improving government websites: Provide content for the participation section of the new government website. Behind schedule 2.1. Early notice on policy-making processes: Make information about participation opportunities available early. Behind schedule 2: STANDARD FOR INFORMATION REQUESTS 1.4. Standard for information requests: Develop a unified form for requests through the eesti.ee portal. On schedule 3: EARLY ACCESS TO TAX POLICY DECISIONS 2.3. Early access to tax policy decisions: Make important budgeting and taxation policy decisions in spring, together with the Budget Strategy. Ahead of schedule 4: ENHANCING THE QUALITY OF GOVERNMENT-LED PARTICIPATION PROCESSES 2.2. Participation in early stage policy-making: Promote initiatives to enable discussion about policy choices during the early stages of policy-making. On schedule 3 TIMING COMPLETE SUBSTANTIAL LIMITED LEVEL OF COMPLETION NOT STARTED TRANSFORMATIVE MODERATE MINOR POTENTIAL IMPACT NONE COMMITMENT SHORT NAME 2.4. Better feedback mechanisms: Introduce various methods of feedback to government bodies. On schedule 3.1. Civil servant guidelines for participation: Create guidelines for methods and best practices of participation. Behind schedule 5: CAPACITY BUILDING SUPPORT FOR NONGOVERNMENTAL PARTNERS IN POLICY-MAKING 2.5. Selecting and funding participation projects: Provide content for projects funded by European Union structural funds. On schedule 3.2. Training civil society organisations (CSOs): Increase CSOs’ ability to analyse and to form positions on public policies. On schedule 6: WEB TOOL FOR PETITIONS TO PARLIAMENT 2.6. Web tool: Create a nongovernmental webbased discussion environment. Behind schedule 7: UPGRADING GOVERNMENT PORTAL FOR OPEN SPENDING/BUDGET TRANSPARENCY 4.1. Central government transactions: Include accounting data in the public finances web app. On schedule 4.2. Local authorities’ transactions with private entities: Publish transactions with private entities and connect this information to the business registry. On schedule 4.3. Public spending for non-profits: Include third sector organisations in the public finances app. Behind schedule 8: GUIDELINES FOR CITIZEN BUDGETING 4.4. Guidelines for citizen budgeting: Compile guidelines for local authorities to provide concise local budget overviews to citizens. Ahead of schedule 9: CITIZEN-CENTRED PUBLIC SERVICES 5.1. Guidelines for redesigning public services: Create an interactive online toolbox with guidance, methods, and best practices. On schedule 5.2. Registry of public services: Create an overview of all services in a unified, machine- and human-readable format. On schedule 5.3. User-centric public services: Implement pilot projects with selected services. On schedule 4 TIMING COMPLETE SUBSTANTIAL LIMITED LEVEL OF COMPLETION NOT STARTED TRANSFORMATIVE MODERATE NONE MINOR POTENTIAL IMPACT COMMITMENT SHORT NAME 10: ACCESS TO E-SERVICES FOR NON-RESIDENTS 5.4. Access to e-services for non-residents: Issue digital identification documents to non-residents so they can use e-services. On schedule 11: ENHANCING OPEN DATA SUPPLY AND RE-USE BY NONGOVERNMENTAL ACTORS 6.1. Open data portal: Transform the portal from pilot use to real use with basic level of organisational support. 6.2. Opening data: Organise public competitions for the opening of data. 6.3. Supporting nongovernmental open data use: Organise events that involve public participation in using open data such as hackathons. On schedule Ahead of schedule On schedule 5 Table2:SummaryofProgressbyCommitment NAME SUMMARY 1: TRANSPARENCY OF POLICY-MAKING PROCESS 1.1. Visualisation of the policy-making process • OGP value relevance: Clear • Potential impact: Minor • Completion: Complete 1.2. Upgrading participation channels • OGP value relevance: Clear • Potential impact: Minor • Completion: Substantial 1.3. Improving government websites • OGP value relevance: Clear • Potential impact: Minor • Completion: Limited 2.1. Early notice on policy-making processes • • OGP value relevance: Clear Potential impact: Moderate • Completion: Limited This cluster aims to improve access to information related to participation. For the first activity (1.1), the government completed the visualisation of policy-making and legislative processes, and introduced it to partners. In the second activity (1.2), while the report for improving the channels is finished, the channels have not been enhanced or integrated. For the third activity (1.3), ministries agreed on the form and structure of the participation section of the government website. Finally, for the fourth activity (2.1), different stakeholders held strategic discussions and proposed solutions, some of which have been approved. The government reports that it will complete the activities by June 2016. A better overview of participation opportunities tries to enhance understanding of policy-making processes, but does little to motivate participation. Still, making information about the actual proceedings accessible at the early stages could raise public interest. Moving forward, the government should complete the pending activities. In addition, CSOs the IRM researcher consulted proposed giving participants in policy-making consultations more decision making powers. The researcher also recommends concentrating on improving the usability of existing systems, rather than creating new channels. 2: STANDARD FOR INFORMATION REQUESTS 1.4. Standard for information requests • • • OGP value relevance: Clear Potential impact: Minor Completion: Substantial The main purpose of this activity is to enhance eesti.ee. The government completed the first and second stages on schedule, but as of writing this report, they were still working on some additional changes and no standard for information requests existed. CSOs consulted by the IRM researcher did not consider this activity of high importance, and some public administrators stated that it is a minor technical issue taking attention away from large challenges. The commitment does not adequately address the most significant issues such as the system’s general functionality, usability, user-friendliness, etc. Future action plans could omit similar low-impact improvement activities. 3: EARLY ACCESS TO TAX POLICY DECISIONS 2.3. Early access to tax policy decisions • • OGP value relevance: Clear Potential impact: Minor • Completion: Complete The Estonian Parliament adopted an updated Taxation Act that requires at least six months between changes in the Taxation Act and enforcement of the changes. But, while this change will increase public discussions about tax policy issues, simply allowing more time may not help achieve strategic and sustainable tax policy and may not improve transparency in state finances. Moving forward, to make more potentially impactful commitments, stakeholders should emphasise concrete participatory activities to open decision making around tax policies effectively. CSOs consulted by IRM researcher also pointed out that the State Budget Act should focus on clear language and ease of reading. 4: ENHANCING THE QUALITY OF GOVERNMENT-LED PARTICIPATION PROCESSES 2.2. Participation in early stage policy-making • OGP value relevance: Clear • Potential impact: Minor • Completion: Substantial 2.4. Better feedback mechanisms • OGP value relevance: Clear • Potential impact: Minor • Completion: Substantial 3.1. Civil servant guidelines for participation • OGP value relevance: Clear • Potential impact: Minor • Completion: Limited The first activity (2.2) aims to strengthen the overall policy-making process (especially in earlier stages) and to involve more participants in policy discussions. The government reports that they are analysing the usage of different guidelines and planning several additional steps in 2016. The second activity (2.4) aims to introduce feedback to participants on policy-making processes. The government held discussions about possible solutions with stakeholders and is looking for funding for the next activities. Finally, the third activity (3.1) aims to share participation experiences with civil servants active in policy-making, but lacking deep experience in the field. Although the government did not make a new webpage for this goal, with CSOs, the government has discussed several (pending) activities to share best practices. Civil and academic organisations consulted by the IRM researcher requested support for strategic partnerships between ministries and CSOs. The IRM researcher also recommends continuing to develop participation activities, especially in budgeting, and the IRM researcher recommends further experimentation with this method at the subnational level. 6 (Table2Continued) 5: CAPACITY BUILDING SUPPORT FOR NONGOVERNMENTAL PARTNERS IN POLICY-MAKING 2.5. Selecting and funding participation projects • • OGP value relevance: Clear Potential impact: Moderate • Completion: Substantial 3.2. Training CSOs • • OGP value relevance: Clear Potential impact: Moderate • Completion: Substantial For the first activity (2.5), the government and civil society designed the funding measures and funded one of seven possible projects, as per schedule. For the second activity (3.2), 30 CSO leaders passed 11 different trainings as part of a leadership development programme, and various ministries are planning additional training and partnership activities. The IRM researcher recommends future action plans more closely link the design and implementation of participation commitments. CSOs the IRM researcher consulted also underscored that funded projects should include monitoring and evaluation elements as well as mainstream best practices. 6: WEB TOOL FOR PETITIONS TO PARLIAMENT 2.6. Web tool for petitions to the Parliament and municipalities • OGP value relevance: Clear • Potential impact: Moderate • Completion: Substantial The Estonian Co-operation Assembly launched the webpage in March 2016 (outside the period evaluated by this report). Citizens used the associated regulation, and the Parliament accepted the first legal amendment at the beginning of 2015. It is still unclear whether this new webpage will be popular, so the IRM researcher recommends promoting the webpage. However, the government should consider creating one central webpage. Further, a webpage is not sufficient, so while the regulation to allow for direct democracy is laudable, future commitment should be oriented specifically towards the environment and incentives for participation. 7: UPGRADING GOVERNMENT PORTAL FOR OPEN SPENDING/BUDGET TRANSPARENCY 4.1. Central government transactions • • OGP value relevance: Clear Potential impact: Moderate • Completion: Substantial 4.2. Local authorities’ transactions with private entities • OGP value relevance: Clear • Potential impact: Moderate • Completion: Substantial 4.3. Public spending for non-profits • • • OGP value relevance: Clear Potential impact: Moderate Completion: Limited The first activity (4.1) seeks to make budget spending more transparent. The government opened a new State Finances webpage in 2014, and made improvements to its user-friendliness and volume of data. The government plans to finish development by the end of 2015 and to launch the webpage in the beginning of 2016. The second activity (4.2) publicises information on transactions with local authorities like the names of organisations, allocated funds, and purposes of the funding. The government established the scope and cost of the project, but did not approve or apply the new law. Finally, the third activity (4.3) is closely related to activity 4.1. It aims to develop the public finances application. The government reports that it is still discussing this activity. The portal does not show which companies, CSOs, or foundations outside of the government sector received public funds. The IRM researcher recommends advertising the application “State Finances” and encouraging people to use it. As a longer-term goal, the IRM researcher recommends involving more local governments in the public finance transparency process. 8: GUIDELINES FOR CITIZEN BUDGETING 4.4. Guidelines for citizen budgeting • OGP value relevance: Clear • Potential impact: Minor • Completion: Complete This activity aims to transfer the knowledge on how to create user-friendly overviews of local government budgets from the central government (the Ministry of Finance) to local municipalities. In January 2015, the Ministry prepared guidelines that were added to its webpage and introduced to local municipalities. However, various guidelines already existed on this subject. The activity does not create a new product, but offers an Estonian version of an existing product. Still, the IRM researcher recommends explaining the benefits of using the guidelines, including demonstrating good examples from local municipalities. At a later stage, a commitment to offer state funding for pilot projects to test approaches for local budgets could have more impact. 7 (Table2Continued) 9: CITIZEN-CENTRED PUBLIC SERVICES 5.1. Guidelines for redesigning public services • OGP value relevance: Clear • Potential impact: Minor • Completion: Substantial 5.2. Registry of public services • OGP value relevance: Clear • Potential impact: Moderate • Completion: Substantial 5.3. User-centric public services • OGP value relevance: Clear • Potential impact: Minor • Completion: Substantial The first activity (5.1) aims to prepare guidelines on the redesigning of public services. While the government completed the initial task of gathering the materials for the toolbox, they report that this activity will not be completed due to lack of financing. The second activity (5.2) aims to create an overview of all public services in the portfolio of the Ministry of Economic Affairs and Communications. The Ministry described and published the public services it and sub-agencies provide. The government expects all e-services to be described in a unified format by March 2016. The third activity (5.3) aims to implement pilot projects using the guidelines to design user-friendly eservices. So far, the government funded four pilot projects that should be completed by the end of 2015. While these activities would improve the situation to a certain degree, most of the information and services were available already. Still, the IRM researcher recommends completing the pending implementation. For next steps, stakeholders should consider the resources the Open Government Guide provides on the public service topic. 10: ACCESS TO E-SERVICES FOR NON-RESIDENTS 5.4. Access to e-services for non-residents • • OGP value relevance: Unclear Potential impact: Moderate • Completion: Substantial Initially, the application process for a digital ID was inconvenient because interested e-residents needed to be in Estonia to confirm their existence. However, since May 2015, it has been possible to receive the digital ID from the nearest embassy of Estonia. As of September 2015, 5,000 e-residents received their digital ID. But, although this commitment is interesting, it is not clearly relevant to open government. As written, it does not include a clear element of access to information, public accountability, or civic participation. For the next open government action plan, stakeholders should include only commitments of clear relevance to the OGP values of open government. 11: ENHANCING OPEN DATA SUPPLY AND RE-USE BY NONGOVERNMENTAL ACTORS 6.1. Open data portal • OGP value relevance: Clear • Potential impact: Moderate • Completion: Complete 6.2. Opening data • OGP value relevance: Clear • Potential impact: Moderate • Completion: Complete 6.3. Supporting nongovernmental open data use • OGP value relevance: Clear • Potential impact: Minor • Completion: Substantial These activities largely continue concern from the previous OGP action plan about public competitions and the recycling of open data. For the first activity (6.1), the government launched the full open data portal and created the organisational structure to keep the portal running. For the second activity (6.2), the government organised the relevant competition for the best pilot project and funded several pilot projects to open data. For the third activity (6.3), so far, the government held “information days” and some trainings about open data recycling. Moving forward, the IRM researcher recommends completing the rest of the activities. Then, the IRM researcher recommends that stakeholders consider increasing the number of data sets, creating dedicated civil servant positions for open data, and incorporating international open data standards. Finally, a potentially transformative new commitment could develop clear feedback mechanisms for data users and providers to identify priority datasets for release, for example. 8 RECOMMENDATIONS Giventhesefindings,theIRMresearcherpresentsthefollowingkeyrecommendations.Beginning in2014,allOGPIRMreportsincludefivekeyrecommendationsaboutthenextOGPaction planningcycle.GovernmentsparticipatinginOGPwillberequiredtorespondtothesekey recommendationsintheirannualself-assessmentsreports.Theserecommendationsfollowthe “SMART”logic:theyarespecific,measurable,answerable,relevant,andtimebound. ThefollowingsuggestionsarebasedontheassumptionthatEstoniawillcontinuebeinganactive partnerinOGPandthatitwillpaymoreattentiontotheOGPactionplaninthefuture.According tothefocusgroupsandinterviews,thecurrentactionplanoftenisseenasanadditional frameworkinsteadofanopportunitytoinnovateandtopushbeyondthestatusquo.Thisisa frequentchallengeforOGP-participatingcountries,andEstoniaisnotaloneinneedingtofaceit. Inthissense,atbest,stakeholderscurrentlyseeOGPasproviding“promotional”and “educational”value. KEY SMART RECOMMENDATIONS 1. The Government Office should continue to improve proactive and regular communication around the action plan and the OGP process. This will involve dedicating sufficient time for a more participatory process in designing the action plan and optimizing communication channels to promote OGP results and outputs more clearly. 2. Estonia’s OGP process requires more high-level political support to promote and galvanise wider participation in Estonia’s OGP process, especially at the early stages. The Government Office should seek allies and champions across all branches and levels of government. 3. The action plan should make commitments that follow the SMART logic: they should be clear, specific, measurable, answerable, relevant, and time bound. All commitments should include clear baselines, targets, indicators, and explanations of their relationship to, or overlap with, other public administration initiatives. 4. The next action plan should focus on fewer but more ambitious reforms. Commitments should set ambitious goals with a greater focus on how the OGP action plan could add value to Estonia’s open government process. 5. The action plan should include certain key open government topics that are priorities for Estonia. Among other priorities that stakeholders will identify in the consultation process, possible priorities include anti-corruption, public ethics, and key public service sectors like health and education. The plan also should be coherent and complementary with Estonia’s Presidency of the Council of the European Union. EligibilityRequirements2014:ToparticipateinOGP,governmentsmustdemonstratecommitmenttoopengovernmentby meetingminimumcriteriaonkeydimensionsofopengovernment.Third-partyindicatorsareusedtodeterminecountryprogressoneachof thedimensions.Formoreinformation,seeSectionIXoneligibilityrequirementsattheendofthisreportorvisit http://www.opengovpartnership.org/how-it-works/eligibility-criteria. DrKristiinaTõnnissonistheHeadofJohanSkytteInstituteofPoliticalStudiesatthe UniversityofTartuinEstonia.WithaspecialregardtoCentralandEasternEurope,hermain researchinterestsincluderegionaldevelopment,publicmanagement,localdemocracyand civilsociety.Shehasbeeninvolvedinarangeofresearchprojectsandevaluationstudies.She isalsoChairoftheBoardattheEstonian“NationalFoundationofCivilSociety.” TheOpenGovernmentPartnership(OGP)aimstosecureconcretecommitmentsfrom governmentstopromotetransparency,empowercitizens,fightcorruption,andharnessnew technologiestostrengthengovernance.OGP’sIndependentReportingMechanismassesses developmentandimplementationofnationalactionplanstofosterdialogueamong stakeholdersandtoimproveaccountability. 9 I.NationalparticipationinOGP HistoryofOGPparticipation TheOpenGovernmentPartnership(OGP)isavoluntary,multi-stakeholderinternational initiativethataimstosecureconcretecommitmentsfromgovernmentstotheircitizenry topromotetransparency,empowercitizens,fightcorruption,andharnessnew technologiestostrengthengovernance.Inpursuitofthesegoals,OGPprovidesan internationalforumfordialogueandsharingamonggovernments,civilsociety organisations,andtheprivatesector,allofwhichcontributetoacommonpursuitof opengovernment.OGPstakeholdersincludeparticipatinggovernmentsaswellascivil societyandprivatesectorentitiesthatsupporttheprinciplesandmissionofOGP. EstoniabeganitsformalparticipationinSeptember2011,whenPresidentToomas HendrikIlvesdeclaredhiscountry’sintentiontoparticipateintheinitiative.1 ToparticipateinOGP,governmentsmustexhibitademonstratedcommitmenttoopen governmentbymeetingasetofminimumperformancecriteriaonkeydimensionsof opengovernmentthatareparticularlyconsequentialforincreasinggovernment responsiveness,strengtheningcitizenengagement,andfightingcorruption.Objective, third-partyindicatorsareusedtodeterminetheextentofcountryprogressoneachof thedimensions.SeeSectionIX,“EligibilityRequirements,”formoredetails. AllOGP-participatinggovernmentsdevelopOGPcountryactionplansthatelaborate concretecommitmentsoveraninitialtwo-yearperiod.Actionplansshouldsetout governments’OGPcommitments,whichmovegovernmentpracticebeyonditscurrent baseline.Thesecommitmentsmaybuildonexistingefforts,identifynewstepsto completeongoingreforms,orinitiateactioninanentirelynewarea. EstoniadevelopeditssecondnationalactionplanfromApriltoJune2014,andthe governmentadopteditinJune.Theeffectiveperiodofimplementationfortheaction plansubmittedinJunewasofficially1July2014throughJune30,2016.Thegovernment publisheditsself-assessmentreportinOctoberof2015.Atthetimeofwriting,someof theactivitiesplannedwithEstonia’scommitmentshavebeenfinishedandsomeremain tobeimplemented.AccordingtotheOGPCalendar,2preparationsforthethirdaction planshouldbegininJanuary2016. Basicinstitutionalcontext CivilsocietyinitiatedEstonia’sparticipationinOGP.Therepresentativeofa nongovernmentalorganisationnamedE-GovernanceAcademywaspresentatthe introductorymeetinginWashington,D.C.,whereEstoniadeclareditsdesiretojoinOGP. Later,thesamepersonintroducedtheinitiativetotheMinistryofForeignAffairs,who agreedtostarttheformalprocessforjoiningOGP.TheMinistryofForeignAffairs becametheofficialcontactforpreparingEstonia’smembershipprocess,butthe GovernmentOfficeco-ordinatedinthepreparationphaseforthefirstactionplan(20112012).TheGovernmentOfficeisagovernmentinstitutionsupportingthegovernment andthePrimeMinisterinpolicydraftingandimplementation.Thetransferof responsibilitywasnecessarybecausepolicyco-ordinationforinternalpurposesand oversightofothergovernmentagenciesarenottheMinistryofForeignAffairs’core functions.Duringthepreparations,theGovernmentOfficecollaboratedcloselywiththe OGPCivilSocietyRoundtable(CSR),agroupofvoluntarycivilsocietyactiviststhat convenedspecificallytofacilitatethepreparationsforjoiningOGPandthedevelopment ofOGPactionplans.Theimplementationofthefirstactionplansufferedfromalackof ownershipoftheOGPprocessbecausenoagencyformallyagreedtoassumethe responsibilityforoverseeingtheactionplanimplementation.3 10 ThegovernmentthattookofficeinMarch2014duringthepreparationsforthesecond actionplanstressedtheneedtoincreaseopennessofgovernanceinEstonia.Asa responsetoprevioussuggestions(includingfromthelastIndependentReporting Mechanism(IRM)report),theGovernmentOfficewasdesignatedresponsiblefor participatinginandco-ordinatingtheOGPprocessinEstonia.Thisbetterintegratedthe OGPactionplanintothegovernment’sfocus,priorities,andplannedactivities.4The PrimeMinisterparticipatedinthepromotionoftheOGPactionplan,butdidnotassume personalresponsibilityforitsimplementation. Tofacilitatetheactionplandevelopment,theGovernmentOfficehiredaconsultantfrom anongovernmentalorganisation.Further,undertheleadershipoftheSecretaryofState, theGovernmentofficeactivelyincludedfiveministriesthatareresponsibleforsubject areascloselylinkedtoOGP.Toalesserdegree,otherministriesandpublicagencies participatedinvariousphases.Inadditiontotheexecutivebranchofgovernment, nongovernmentalorganisationsactivelytookpartinthedevelopmentand implementationoftheactionplan.Throughouttheprocess,representativesofprivate sectororganisations,theOGPCSRandcivilsocietyumbrellaorganisationswere included(seeSectionsIIandIII). Fortheactionplanimplementation,theSecretaryofStateformedtheOGPCoordinatingBoard.Thisofficialforumincludedrepresentativesofgovernmentand nongovernmentalorganisationsinanalmostequalproportion.TheCo-ordinatingBoard wasresponsibleforco-ordinating,monitoring,andevaluatingtheactionplan implementationaswellasmakingrecommendationsanddecisionsregardingthe partnership.TheCo-ordinatingBoardalsowasresponsibleforpromotingEstonia’s objectivesandactivitiesinparticipatinginOGP(seeSectionIII).Thispermanent consultationmechanismhelpedstrengthentheco-ordinationoftheOGPactionplan implementationandguaranteedpermanentstakeholderinvolvement.TheOGPCSRis consideredanimportantpartner.TheCSRgavesignificantinputintodevelopingthe actionplanandwasresponsiblefornominatingnongovernmentalpartnerstotheOGP Co-ordinatingBoard.TheCSRdrawsattentiontoopengovernanceandrelatedissues, evenoutsideoftheactionplanframework. InEstonia,theexecutivebranchofgovernmentismainlyconcernedwithOGP.The publicadministratorshavethemainresponsibilityfordevelopingandimplementingthe OGPactionplan,andtheGovernmentoftheRepublicapprovestheactionplan.The nationalParliament(Riigikogu)andthepoliticaleliteoutsideofthegovernmenthave notbeeninvolvedsufficiently.5NolawshavebeenadoptedanddedicatedsolelyforOGP, althoughOGPprinciplesarereflectedinvariouslegalacts.Further,thereisonlyone activityrelatedtotheParliamentintheactionplan(aweb-baseddiscussion environmentforthepreparationofcollectivepetitions). OGPhascentredmainlyonthecentralgovernment.EventhoughEstoniahasaunitary system,thesecondactionplandidnotgivenecessaryattentiontothesubnational government,despitethepreviousIRMresearcher’ssuggestion.6Localgovernment associationswereinformedoftheactionplandevelopment,butdidnotparticipatein theprocess.Inaddition,someactivitiesrelatedtolocalgovernmentsintheactionplan (e.g.harmonizingformsforinformationrequests,guidanceoncompilingashort overviewoflocalbudgets,andpublicizingnongovernmentaltransactionpartnersof localauthorities);however,directresponsibilityandseparateactivitiesforlocal governmentswerenotplanned.Accordingtotheactionplan,thecontinuedfocusonthe centralgovernmentwasnecessaryforamorefocusedapproachandwasbasedonthe notionthattherewasstillmuchtoachieveatthecentralgovernmentlevel.7 ThebudgetdedicatedtoOGPishardtoestimateorcalculatebecausethereisnospecial budgetdedicatedtoOGP.OGPactivitiesoftencoincidewiththeimplementationof 11 activitiesandmeasuresderivingfromotherstrategicdocuments.8Ingeneral,financial sourcesincludedintheimplementationoftheOGPactionplanaretheStateBudget,9 EuropeanUnionStructuralFunds(ESFandERDF),andthebudgetoftheEstonianCooperationAssembly(activity2.6,partly)thatispartoftheStateBudget.Unliketheother activities,noadditionalfundingwasplannedforactivity2.3onfiscalpolicydecision timingoractivity4.4onlocalgovernmentguidanceforcitizens’budgets.10 Similarly,itishardtoestimatetheamountofadministrativeburdenofOGPorthe numberofstaffdedicatedtoOGP.ThereisapersonresponsibleforOGPinthe GovernmentOffice,andtherearenumerouspublicservantsresponsibleforvarious activitiesworkinginvariousministriesandunits.Additionally,nongovernmental organisationsarededicatingsignificantresourcestothemeetingsandactivities.Mostof thepeopleinvolvedcarryouttheseresponsibilitiesasadditionaladministrativetasks, notaspartoftheirmaintasks.InpartbecausenospecialbudgetwasdedicatedtoOGP, theOGPactionplanincludesmostlyactivitiesthatwerealreadyplannedtobe implementedinotherstrategiesordocumentsandforwhichabudgetwasavailable alreadythroughotherchannels. Methodologicalnote TheIRMpartnerswithexperienced,independentnationalresearcherstoauthorand disseminatereportsforeachOGPparticipatinggovernment.InEstonia,theIRM partneredwithDr.KristiinaTõnnissonfromtheJohanSkytteInstituteofPolitical StudiesattheUniversityofTartu.KristiinaTõnnissonreviewedthegovernment’sselfassessmentreport,gatheredtheviewsofcivilsociety,andinterviewedappropriate governmentofficialsandotherstakeholders.OGPstaffandapanelofexpertsreviewed thereport. TheIRMalsothanksthepreviousnationalresearcherforEstonia,HilleHinsberg,whois nowamemberoftheIRM’sInternationalExpertsPanel.11 ThisreportcoversthefirstyearofimplementationofEstonia’sactionplanfrom1July 2014to1December2015.Beginningin2015,theIRMalsopublishesend-of-term reportstoaccountforthefinalstatusofprogressattheendoftheactionplan’stwo-year period.ThisreportfollowsonanearlierreviewofOGPperformance,“EstoniaProgress Report2012-2013,”whichcoveredthedevelopmentofthefirstactionplanaswellas implementationfrom1May2012to31July2013. Togatherthevoicesofmultiplestakeholders,KristiinaTõnnissonorganisedtwo stakeholderforums,inTallinnandTartu,whichwereconductedaccordingtoafocus grouptechnique.KristiinaTõnnissonalsoreviewedtwokeydocumentspreparedbythe government:areportonEstonia’ssecondactionplan12andtheself-assessmentreport publishedbythegovernmentinOctober2015.13Numerousreferencesaremadeto thesedocumentsthroughoutthisreport. SummariesoftheseforumsandmoredetailedexplanationsaregiveninSectionVIIIon methodologyandsources. 1Seehttp://www.opengovpartnership.org/country/estoniaformoreinformation. 2“OGPTimeline2015-2018,”Estonia,OpenGovernmentPartnership(OGP),http://bit.ly/1LGVotN 3HilleHinsberg,SõltumatuHindamisaruanne:EestiAvatudValitsemisePartnerluseTegevuskavaTäitmine 2012-2013(2014),20. 4Riigikantselei,Estonia’sActionPlaninParticipatingintheOpenGovernmentPartnership2014-2016 (Tallinn,2014),3,http://bit.ly/1S6jUkU 5Hinsberg,SõltumatuHindamisaruanne,65. 6Hinsberg,SõltumatuHindamisaruanne,69. 7Estonia’sActionPlan,4,http://bit.ly/1S6jUkU 12 8“SummaryoftheOGPConsultationBoard’sMeeting,”17April2014,2,http://bit.ly/1WIHDve 9Forsomeactivities,itwasspecifiedthattheresourceswouldbeincludedthroughthebudgetsofthe GovernmentOffice,theMinistryofFinance,orconcernedministries. 10ThisisbasedontheactivitiesdescribedintheOGPactionplanontheGovernmentOffice’swebsite. “Tegevuskava2014-2016,”Riigikantselei,http://bit.ly/1ZsYynd 11TheOGPprovidesmoreinformationaboutthisbody.“AbouttheIEP,”OGP, http://www.opengovpartnership.org/irm/about-iep 12Estonia’sActionPlan,http://bit.ly/1S6jUkU 13RepublicofEstonia,Estonia’sOpenGovernmentPartnershipActionPlanfor2014-2016:TheInterimReport ontheImplementationoftheActionPlanbytheGovernmentOffice(Tallinn,2015),http://bit.ly/1ShJ5Ds 13 II.Process:Actionplandevelopment TheactionplandevelopmenttookplaceundertheleadershipoftheGovernmentOffice. ThepreparationsfollowedthemajorityoftheOGPProcessRequirements.Avarietyof measureswereusedtoinformandtoengagethepublicinthepreparations.However,as theactionplandevelopmentprocessstartedjusttwomonthsbeforeduedate,theprocess wasrushed.Thishadasignificantinfluenceonthequalityofadvancenoticeand consultationsaswellasontherangeofstakeholdersinvolved. CountriesparticipatinginOGPfollowasetprocessforconsultationduringdevelopment oftheirOGPactionplan.AccordingtotheOGPArticlesofGovernance,countriesmust: • • • • Makethedetailsoftheirpublicconsultationprocessandtimelineavailable (onlineatminimum)priortotheconsultation; Consultwidelywiththenationalcommunity,includingcivilsocietyandthe privatesector;seekadiverserangeofviewsand;makeasummaryofthepublic consultationandallindividualwrittencommentsubmissionsavailableonline; UndertakeOGPawareness-raisingactivitiestoenhancepublicparticipationin theconsultation;and, Consultthepopulationwithsufficientforewarningandthroughavarietyof mechanisms—includingonlineandthroughin-personmeetings—toensurethe accessibilityofopportunitiesforcitizenstoengage. Afifthrequirement,duringconsultation,issetoutintheOGPArticlesofGovernance. ThisrequirementisdiscussedintheSectionIIItitled,“Process:Actionplan implementation”: Countriesaretoidentifyaforumtoenableregularmulti-stakeholder consultationonOGPimplementation—thiscanbeanexistingentityoranew one. Thisisdiscussedinthenextsection,butevidenceforconsultationbothbeforeand duringimplementationisincludedhereandinTable1,foreaseofreference. • Table1:ActionPlanConsultationProcess Phaseof ActionPlan OGPProcessRequirement (ArticlesofGovernance Section) DidtheGovernmentMeet ThisRequirement? During Development Weretimelineandprocess availablepriortoconsultation? No Wasthetimelineavailable online? Yes1 Wasthetimelineavailable throughotherchannels? Yes Wasthereadvancenoticeofthe consultation? Yes Howmanydaysofadvance noticewereprovided? 30 Wasthisnoticeadequate? No 14 Didthegovernmentcarryout awareness-raisingactivities? Yes2 Wereconsultationsheldonline? Yes3 Werein-personconsultations held? Yes Wasasummaryofcomments provided? Yes4 Wereconsultationsopenor invitation-only? Open Placetheconsultationsonthe IAP2spectrum.5 Collaborate During Wastherearegularforumfor Implementation consultationduring implementation? Yes Wereconsultationsopenor invitation-only? Open Placetheconsultationsonthe IAP2spectrum. Involve Advancenotice TheactionplandevelopmenthadalatestartduetothegeneralelectionsinFebruaryMarch2014.NongovernmentalpartiesweredisappointedthatbyFebruary2014(i.e. twomonthsbeforetheinitialdeadlinefortheactionplandevelopment)thegovernment hadnotdecidedhowitwouldorganisetheactionplandevelopmentand,thus,hadnot notifiednongovernmentalorganisationsoftheplans.Nongovernmentalorganisations wereconcernedthattheywouldnotbeabletocontributetothediscussionsoract togethertopromoteopengovernance.6 TheofficialpreparationsoftheactionplanstartedinApril2014,afterthenew governmenthadenteredofficeandnamedaninstitutionresponsibleforOGP.However, theprocesswasrushed(especiallytowardstheend)asthegovernmenthadtoapprove theactionplanby15June2014.Therefore,thegovernmentplannedabouttwomonths fortheentireprocess,whichimpactedthequalityofconsultationsaswellasthe opportunitiesforpriornotification.Althoughthegovernmentwasabletoattractnew nongovernmentalparticipants,thetimewasnotsufficienttoengageabroaderspectrum ofnongovernmentalorganisations(e.g.outsideoftheOGPCivilSocietyRoundtable (CSR))andthegeneralpublic.Additionally,assomeparticipantscommentedintheir anonymousfeedbackonthedevelopmentprocess,thegovernmentdidnotprovide enoughtimetodiscusssomeofthefundamentalquestionsrelatingtotheactionplan.7 Despitethelackoftime,somestillconsideredtheprocesstobewell-organised.8 Thefinaltimelineandplanforengagementfortheentireprocessofactionplan developmentwasnotpublishedbeforetheconsultationswithstakeholdersbegan.For instance,theOGPConsultationBoardmeetings,ledbytheSecretaryofState,startedon 17April2014,buttheofficialtimelineandengagementplanwasnotpublisheduntil21 April2014.9 Awareness-raising Thegovernmentusedvariousmeasurestoraiseawarenessonthetopicoftheaction plandevelopment.Forinstance,theGovernmentOfficemadepressreleases, 15 disseminatedarticlesandinformationthroughrelevantnetworks(e.g.theNetworkof EstonianNon-profitOrganisationsandtheOpenEstoniaFoundation),andheld meetings.ProactivecommunicationtodrawbroaderattentiontoOGPactionplan’s priorities,commitments,andactivitieswasconsideredespeciallyimportantduringthe publicconsultation.Duringthepublicconsultation,theGovernmentOfficealsoinformed otherpartiessuchaslocalgovernmentassociations,othernongovernmental organisations,andprofessionalassociationsabouttheprioritiesandcommitmentsfor thenewactionplan.TheGovernmentOfficedidthisvianewsletterstomembersofthe organisations,e-mails,andmeetings.Inaddition,theGovernmentOfficeofferedto discussopengovernanceandtheOGPactionplanateventsappropriateforsuchtopics anywhereinEstonia.10 ThePrimeMinisteralsocontributedtoraisingawarenessofOGP.Heparticipatedatan eventheldbytheGovernmentOfficetointroducethenewOGPactionplantothe generalpublicon6June2014.Duringtheevent,hestatedthatopenandinclusive policy-makingisthenew“normalwayofdoingthings.”11About70peoplefromvarious governmentandnongovernmentalorganisationswerepresent.Theintroductionofthe actionplanbythePrimeMinister,apoliticalfigure,wasapositiveachievement.12 However,bythattime,thepublicconsultationprocesshadendedalready.The promotioneventdidofferanopportunitytomakeconclusionsortogatherfeedbackon theprocess,butthequalityofactionplancouldhavebenefittediftheHeadofthe Governmenthadbroughtbroaderattentiontothetopicpriortoorduringthepublic consultation. Depthandbreadthofconsultation Despitethechallengesdescribedabove,theGovernmentOffice,astheinstitution responsibleforOGP,designedacollaborativeprocessforthedraftingoftheactionplan. Avarietyofconsultationmeasuresonlineandin-person,asdescribedbelow,wereused toinvolvestakeholdersindiscussionsandtocreateopportunitiesforthegeneralpublic togiveinputtotheprocess.Comparedtostakeholderinvolvementduringthe developmentofthepreviousOGPactionplan,thepreparationsof2014-2016action planhadmorediverseinputofviews.Forexample,theprivatesectorgotinvolved throughitsrepresentativebody,theEstonianChamberofCommerceandIndustry.The employers’associationandtradeunionassociationalsoprovidedtheirviewpoints. Variousstakeholdershadanimportantroleintheactionplandevelopment.For instance,theOGPCSRgaveimportantinputthroughouttheprocess.Theconsultations were,toagreatextent,basedontheOGPCSR’ssuggestionssubmittedtothe GovernmentOfficeandtorelevantministriesinMarch2014,priortothebeginningof officialpreparations.13Nevertheless,despitealloftheconsultationmeasurescreated, thenumberofnewparticipantswasmodest. TheOGPconsultationboard,aninformaladvisorygroupformedattheinvitationofthe SecretaryofState,hadoneofthemostinfluentialrolesintheactionplandevelopment. Theboardincludedsecretarygeneralsandofficialsfromministriesmostcloselyrelated toOGP,aswellaspartnersfromnongovernmentalorganisations,includingtheOGPCSR andmajorsocialpartners(twoemployers’associationsandtheTradeUnion Confederation).14TheadvisorygroupaskedthepreviousIRMreviewertoparticipatein itsmeetingstopresentrecommendationsoftheprogressreport. ThisinformalOGPConsultationBoardhadthreemeetingstodiscussandmake importantdecisionsthroughouttheactionplandevelopment.Atthefirstmeetingon17 April2014,theBoardfocusedonsettingpriorityareasandonnationalco-ordinationof theactionplan.Atthesecondmeetingon30April2014,theBoarddiscussedthe submittedproposalsaswellastheinitiativesandactivitiestoadvancetheselected priorityareasproposedinthecourseofconsultationswiththeministries.Atthethird 16 meetingon28May2014,theBoardreviewedtherecommendationsmadeduringthe publicconsultationandapprovedtheactionplanbeforeitwassenttothegovernment forapproval.15Thefinalmeetingtookplaceonedayaftertheendofgeneralpublic consultation.Stakeholderengagementcontinuedinthephaseoftheactionplan implementationinasimilarformattotheOGPConsultationBoard,butunderanew name:theOGPCo-ordinatingBoard.ContrarytotheConsultationBoard,theCoordinatingBoardwasformalised(seeSectionIII). Inaddition,thematicmeetingstookplacewithrelevantministriesandnongovernmental organisations.ThesemeetingsdiscussedtherecommendationsoftheOGPCSRandthe activitiesthattheministrieswerealreadyplanning(relatedtoselectedactionplan priorityareas).Parliamentalsowasconsulted,butitprovidedonlylimitedinput.Input fromlocalgovernmentsfortheactionplan’sactivitiesalsowasrequested,butlocal governments’participationwasmodest.Theactionplanpassedanofficialapproval roundintherelevantministries. Publicconsultationonthedraftactionplantookplacefrom9Mayto27May2014on thecivicengagementwebsite(www.osale.ee)viatheInformationSystemofDraftActs (EIS).16Someparticipantsconsideredthetimeavailableforconsultationasappropriate, butsomedidnotmanagetofindtherightplaceandinformationforconsultation.Inthe courseofpublicconsultation,feedbackwascollectedfromthegeneralpublicand partiesinterestedinopengovernanceontheexpediencyandambitionofcommitments. Proposalstomodifytheactivitiesalsoweregathered.Nongovernmentalpartnerswere encouragedtoinitiateortoexecuteactivitiesinco-operationwiththepublicsector.The publicconsultationstartdateshiftedfromtheinitiallyplanneddateof5May2014due toalackofsufficientpreparationtime.Theextratimewasneededtogatheradditional informationfromtheministriesandtostructureactivitiesaccordingtothe commitments.Theministriescontinuedspecifyingtheiractivitiesduringthepublic consultation. Onecommenttothedraftactionplanwassubmittedviathewebsite(www.osale.ee). Theother43commentsweresubmittedviae-mails.17Althoughthepublicconsultation wasopenforinputfromallpeopleandorganisations,onlyasmallgroupof nongovernmentalorganisationscontributed.Virtuallyallwhoparticipatedwerepartof theOGPConsultationBoard.Theonlyexceptions,entitiesthatprovidedcomments independently,weretheEstonianAssociationofSpatialPlannersandtheNational FoundationofCivilSociety(whoisalsoamemberoftheOGPCSR).Thestakeholders participatinginthedraftingprocessfoundtheprocessusefulandmeaningful,butthe circleofstakeholdersinvolvedindraftingtheactionplancouldandshouldbewiderin thefuture. Basedonthesubmittedrecommendationsandcomments,theactionplanwasmodified andimproved.Thecommentsweresummarisedinonetable,andthisfeedback(with notesonwhyasuggestionwasacceptedorrejected)alongwiththeimprovedaction planwassentviae-mailtothepartiesthathadmadesuggestionstotheactionplanfor review.Althoughnotallproposedideaswereincludedintheactionplan,the stakeholdersconsideredthefinaloutcomeasreasonable,takingintoaccountthe availableresources.TheactionplanwassubmittedtotheGovernmentoftheRepublic on4June2014,andtheGovernmentapprovediton12June2014atitsregular session.18 Additionalinformation Aftertheactionplan’sapproval,theGovernmentOfficeaskedparticipantstogive feedbackontheactionplandevelopmentprocess.Thefeedbackwasgatheredfrom18 to30June2014,andtheresultswerepublishedontheGovernmentOffice’swebpage. 17 Therewerefiverespondents.Therespondentsrecommendedthatinthefuture,more thematicmeetingsshouldbeorganised,awidergroupofstakeholdersshouldbe included,theactionplanshouldbebasedmoreonanalysis,itshouldhavefewer initiativesforwhichtheimpactandcostsareunknown,andthereshouldbemore substantivediscussionswiththepartiesthatmakeproposalstotheactionplan.19 1“AvatudValitsemisePartnerlus,”Riigikantselei,http://bit.ly/1Nhqbh2 2“PeaministerRoivas:AvatudPoliitikaonUusNormaalsus,”VabariigiValitsus,6June2014, http://bit.ly/1NHDHVD 3OsalusveebiHaldabRiigikantselei,AvatudValitsemisePartnerluseEestiRiiklikuTegevuskavaAvalik Konsultatsioon[PublicConsultationinCivicEngagementWeb]byIlonaKään(Report,9May2014), http://bit.ly/1mRv3K1 4“AvatudValitsemisePartnerluseTegevuskava2014-2016ProjektileLaekunudKommentaaridJa EttepanekudTegevuskavaEttevalmistamiselt,AvalikultKonsultatsiooniltJaMinisteeriumidega Kooskolastamiselt[SummaryofAllCommentsGivenDuringtheActionPlanDevelopment],”Riigikantselei, 11June2014,http://bit.ly/1NhqyZ2 5“IAP2SpectrumofPoliticalParticipation,”InternationalAssociationforPublicParticipation, http://bit.ly/1kMmlYC 6Eesti,“VabauhendusteUmarlaudKogunebAvatudValitsemisePartnerlustArutama(2),”Uudised,6 February2014,http://bit.ly/1S6tAf8 7“TagasisideAvatudValitsemisePartnerluseTegevuskava2014-2016KoostamiseProtsessileKokkuvote [SummaryofFeedbackontheActionPlanDevelopmentProcess],”Riigikantselei,1,http://bit.ly/1T6lvvH 8SummaryofFeedbackontheActionPlanDevelopmentProcess,1-2,http://bit.ly/1T6lvvH 9“AvatudValitsemisePartnerluse(AVP)2014.-2016.AastaTegevuskavaKoostamiseAJA-JaKaasamiskava [ActionPlanDevelopmentTimelineandEngagementPlan],”Riigikantselei,http://bit.ly/1pyLSyE 10TeelePehk,“AvatudValitsemisePartnerluseTegevuskava2014-2016OotabKommentaare,”Open EstoniaFoundation,13May2014,http://bit.ly/1Zt7JnQ 11“PressReleaseofthePromotionEventoftheOGPActionPlan,”VabariigiValitsus,6June2014, http://bit.ly/1NHDHVD 12SummaryofFeedbackontheActionPlanDevelopmentProcess,2,http://bit.ly/1T6lvvH 13Riigikantselei,Estonia’sActionPlaninParticipatingintheOpenGovernmentPartnership2014-2016 (Tallinn,2014),5,http://bit.ly/1S6jUkU 14ThegovernmentorganisationsthatparticipatedintheOGPConsultationBoardweretheGovernment Office,theMinistryoftheInterior,theMinistryofForeignAffairs,theMinistryofFinance,theMinistryof Justice,andtheMinistryofEconomicAffairsandCommunications.Thenongovernmentalpartnerswerethe OGPCivilSocietyRoundtable(theorganisations’leaderwasalsoarepresentativeoftheE-Governance Academy),theNetworkofEstonianNon-profitOrganisations,theEstonianCo-operationAssembly,a representativeofthePRAXISCentreforPolicyStudies,theEstonianChamberofCommerceandIndustry, theEstonianTradeUnionConfederation,andtheEstonianEmployers’Confederation. 15SummariesofallOGPConsultationBoard’smeetingsareavailableontheGovernmentOffice’swebpage. “2014-2016TegevuskavaKoostamiseProtsess,”Riigikantselei,http://bit.ly/1pInU4J 16“AvatudValitsemisePartnerluseEestiRiiklikTegevuskava[ConsultationInformationintheInformation SystemofDraftActs],”EelnoudeInfosusteem,http://bit.ly/1PrEqu4;Kään,http://bit.ly/1mRv3K1 17“AvatudValitsemisePartnerluseTegevuskava2014-2016ProjektileLaekunudKommentaaridJa EttepanekudTegevuskavaEttevalmistamiselt,AvalikultKonsultatsiooniltJaMinisteeriumidega Kooskolastamiselt[SummaryofAllCommentsGivenDuringtheActionPlanDevelopment],”Riigikantselei, 11June2014,http://bit.ly/1NhqyZ2 18“ValitsusKiitisHeaksAvatudValitsemisePartnerluseTegevuskava,”Riigikantselei,12June2014, http://bit.ly/1RgSV9L 19SummaryofFeedbackontheActionPlanDevelopmentProcess,http://bit.ly/1T6lvvH 18 III.Process:Actionplanimplementation ThesecondactionplansawtheintroductionoftheOpenGovernmentPartnership(OGP) Co-ordinatingBoard.Consistingofnearlyequalrepresentativesofgovernmentand nongovernmentalorganisations,theCo-ordinatingBoardhadacentralroleincoordinating,monitoring,andevaluatingtheactionplanimplementation.TheOGPCivil SocietyRoundtable(CSR)organisedanopencalltoselectnongovernmentalpartnersfor theCo-ordinatingBoard,butunfortunatelytheprocessdidnotintroducenewparticipants intotheframework. Tostrengthennationalco-ordinationofOGPandtoensurepermanentparticipationof stakeholders,theOGPCo-ordinatingBoardwasestablishedtooverseethe implementationoftheactionplan.TheSecretaryofStatepresentedtheproposalto createsuchaforum,consistingofmembersfromthegovernmentandnongovernmental organisations,totheOGPConsultationBoardduringitsfirstmeetingon17April2014. WiththeapprovaloftheOGPConsultationBoardandthegovernment,theCo-ordinating BoardwasestablishedwithadirectiveoftheSecretaryofStateon26September2014.1 TheCo-ordinatingBoardwasdedicatedexclusivelytoimplementingOGPanditsrelated decisionmakingprocesses.TheresponsibilitiesoftheCo-ordinatingBoardweretocoordinate,monitor,andevaluatetheimplementationoftheactionplan;toprovide recommendationsandmakesubstantialdecisionsregardingthepartnership(e.g.ifan actionplanactivityhadtobechanged);andtopromoteEstonia’sobjectivesand activitiesinparticipatinginOGP.AtthefirstmeetingoftheCo-ordinatingBoard,the GovernmentOfficesuggestedconsideringbroadeningtheCo-ordinatingBoard’s competenceareabyincludingadditionaltasks,buttheywerenotapproved.2Onetask wastodiscussprojectproposalspreparedbytheministriesorministrieswith nongovernmentalorganisationstodevelopthecapacitiestoengageandtoparticipatein policy-making.Itwasrejectedtoavoidconflictofinterestsbecausethepartieswanted totakepartinprocurementstoimplementtheseprojects.Second,thetaskofcreating anadvisoryboardongoodengagementpractices,wasnotapprovedbecausetheBoard decidedtherewasnoneedforit. TheSecretaryofStateledtheOGPCo-ordinatingBoard,whichconsistedof13members fromthepublic,private,andthirdsectors.MembershipfollowedthemodeloftheOGP SteeringCommittee,withhalfofthemembersrepresentinggovernmentagenciesand theotherhalfconsistingofrepresentativesofnongovernmentalorganisations.3The membershiptiltedinfavourofnongovernmentalrepresentation,astheyhadseven seatscomparedtothesixseatsofgovernmentagencies.Representativesfromlocal governmentandtheParliamentwerenotincluded. Therepresentativesfromthegovernmentorganisationswerefixed.Theyincludedthe SecretaryofStateasHeadoftheGovernmentOfficeandfivesecretarygeneralsfrom ministrieswhosecompetencyareaswererelatedmostcloselytoOGP,i.e.theMinistryof ForeignAffairs,theMinistryofFinance,theMinistryoftheInterior,theMinistryof Justice,andtheMinistryofEconomicAffairsandCommunications. TheOGPCSRwasresponsibleforchoosingthenongovernmentalrepresentativesforthe Co-ordinatingBoard.Basedonconsultations,itwasdecidedthatplaceswouldbe allocatedtotwoofthethreemajorsocialpartners:theEstonianChamberofCommerce andIndustry,theEstonianTradeUnionConfederation,andtheEstonianEmployers’ Confederation,whowasnotselected.FortheotherfiveCSOplaces,theCSRorganised anopencompetitionthattookplacefrom1July2014to1August2014.4Asidefrom submittinginformationontheirpriorworkonopengovernancetopics,noofficial selectioncriteriawerepublishedforthiscompetition.ThefiveCSOrepresentativesin 19 theCo-ordinatingBoardarealsomembersoftheOGPCSR.ThefiveCSOrepresentatives weretheE-GovernanceAcademy,theNetworkofEstonianNon-profitOrganisations,the OpenEstoniaFoundation(theco-ordinatorforOGPCSR),thePRAXISCentreforPolicy Studies,andtheEstonianCo-operationAssembly. TheCo-ordinatingBoardmeetingstookplaceinperson.BecausetheCo-ordinating Boardhadtomakedecisionsbyconsensus,5itwasexpectedtomeetapproximatelyonce perquarter.6Theydidso,and,atthebeginning,theCo-ordinatingBoardgatheredin personevenmorefrequently,everytwomonths. ThecommitmentofgovernmentrepresentativeswithintheCo-ordinatingBoardtothe implementationofOGPwasandremainssomewhatquestionable.Forinstance,basedon theattendancesheets,whiletheSecretaryGeneraloftheMinistryofJusticeattendedall meetings(asofthewritingofthisreport),theSecretaryGeneraloftheMinistryof Financedidnotattendanyofthemeetings(bythetimeofwritingthisreport).The DeputySecretaryGeneralmostlyreplacedtheSecretaryGeneraloftheMinistryof Finance.TheSecretaryGeneraloftheMinistryofEconomicAffairsandCommunications attendedthefirstmeeting,butnobodyfromtheMinistryparticipatedinthefollowing meetings.TheSecretaryGeneraloftheMinistryofForeignAffairsattendedonemeeting, butwasrepresentedbyotherpublicadministratorsinthreeoftheotherfourmeetings.7 Atthesametime,thegovernmentpointedoutthatmanyCSOsalsomissedmeetings. Fiveoutofsevennongovernmentalpartnersmissedatleastonemeeting.TheEstonian ChamberofCommerceandIndustrymissedthreemeetings.Summariesofallmeetings arepublishedontheGovernmentOffice’swebsite.8 TheIRMresearcher’sinterviewswithnongovernmentalstakeholdersrevealed confusionandmisunderstandingregardingtheirrole.Throughouttheprocess,theyfelt thatthegovernmentleftnongovernmentalpartnersresponsibleforensuringwider participationofnongovernmentalorganisationsandthegeneralpublic.Buttherewere noagreeduponformatsforinclusionorstructuresforsubmittingrecommendations. Nongovernmentalorganisationsstakeholderswereconcernedaboutthistendency, especiallyconsideringthedifferencesinresourcesandinsideknowledgebetweenthe governmentandnongovernmentalorganisationstoconductwidespread communicationandawareness-raisingactivities. ThecurrentmembersoftheCo-ordinatingBoardaremandateduntiltheendofthe implementationperiodoftheactionplan.Therefore,newmemberstotheCo-ordinating Boardshouldbechosenin2016alongsidethepreparationsforthenewactionplan.9 1Riigikantselei,“DirectiveoftheSecretaryofStateEstablishingtheOGPCo-ordinatingBoard,”26 September2014,http://bit.ly/1UGCsyb 2Riigikantselei,“SummaryoftheOGPCo-ordinatingBoard’sMeetingon4November2014,”6January2015, 2-3,http://bit.ly/1pIrjAw;“AVPUmarlaud28.10.2014[SummaryoftheOGPCivilSocietyRoundtable’s Meetingon28October2014],”AvatudValitsemisePartnerlus,2,http://bit.ly/1RyhCu4 3Riigikantselei,“Kokkuvote17.Aprillil2014RiigikantseleisToimunudAvatudValitsemisePartnerluse Noupidamisest[SummaryoftheOGPConsultationBoard’sMeetingon17April2014],”3,17April2014, http://bit.ly/1WIHDve 4“AVPUmarlaud[SummaryoftheOGPCivilSocietyRoundtable’sMeetingon25August2014],”Avatud ValitsemisePartnerlus,http://avatudvalitsemine.ee/juhtimine-2/ 5“SummaryoftheOGPCo-ordinatingBoard’sMeetingon4November2014,”http://bit.ly/1pIrjAw 6“SummaryoftheOGPCo-ordinatingBoard’sMeetingon4November2014,”3,http://bit.ly/1pIrjAw 7ThisisbasedontheattendancesheetsoftheCo-ordinatingBoard’smeetings.“AvatudValitsemise Partnerlus,”Riigikantselei,http://bit.ly/25nmKM4 8“SummaryoftheOGPCo-ordinatingBoard’sMeetingon4November2014,”3,http://bit.ly/1pIrjAw 9Riigikantselei,Estonia’sActionPlaninParticipatingintheOpenGovernmentPartnership2014-2016 (Tallinn,2014),19,http://bit.ly/1S6jUkU 20 IV.Analysisofactionplancontents AllOGPparticipatinggovernmentsdevelopOGPcountryactionplansthatelaborate concretecommitmentsoveraninitialtwo-yearperiod.GovernmentsbegintheirOGP countryactionplansbysharingexistingeffortsrelatedtoopengovernment,including specificstrategiesandongoingprogrammes.Actionplansthensetoutgovernments’ OGPcommitments,whichstretchpracticebeyonditscurrentbaseline.These commitmentsmaybuildonexistingefforts,identifynewstepstocompleteongoing reforms,orinitiateactioninanentirelynewarea. Commitmentsshouldbeappropriatetoeachcountry’suniquecircumstancesandpolicy interests.OGPcommitmentsshouldalsoberelevanttoOGPvalueslaidoutintheOGP ArticlesofGovernanceandOpenGovernmentDeclarationsignedbyallOGP participatingcountries.TheIndependentReportingMechanism(IRM)usesthe followingguidancetoevaluaterelevancetocoreopengovernmentvalues: Accesstoinformation Commitmentsaroundaccesstoinformation: • Pertaintogovernment-heldinformation,asopposedtoonlyinformationon governmentactivities.Asanexample,releasinggovernment-heldinformationon pollutionclearlywouldberelevant,althoughtheinformationisnotabout “governmentactivity”perse; • Arenotrestrictedtodatabutpertaintoallinformation.Forexample,releasing individualconstructioncontractsandreleasingdataonalargesetof constructioncontracts; • Mayincludeinformationdisclosuresinopendataandthesystemsthatunderpin thepublicdisclosureofdata; • Maycoverbothproactiveand/orreactivereleasesofinformation; • Maycoverbothmakingdatamoreavailableand/orimprovingthetechnological readabilityofinformation; • Maypertaintomechanismstostrengthentherighttoinformation(suchas ombudsman’sofficesorinformationtribunals); • Mustprovideopenaccesstoinformation(itshouldnotbeprivilegedorinternal onlytogovernment); • Shouldpromotetransparencyofgovernmentdecisionmakingandcarryingout ofbasicfunctions; • Mayseektolowercostofobtaininginformation; • ShouldstrivetomeettheFiveStarforOpenDatadesign (http://5stardata.info/). Civicparticipation Commitmentsaroundcivicparticipationmaypertaintoformalpublicparticipationorto broadercivicparticipation.Theygenerallyshouldseekto“consult,”“involve,” “collaborate,”or“empower,”asexplainedbytheInternationalAssociationforPublic Participation’sPublicParticipationSpectrum(http://bit.ly/1kMmlYC). Commitmentsaddressingpublicparticipation: 21 • Mustopendecisionmakingtoallinterestedmembersofthepublic;suchforums areusually“top-down”inthattheyarecreatedbygovernment(oractors empoweredbygovernment)toinformdecisionmakingthroughoutthepolicy cycle; • Canincludeelementsofaccesstoinformationtoensuremeaningfulinputof interestedmembersofthepublicintodecisions; • Oftenincludetherighttohaveyourvoiceheard,butdonotnecessarilyinclude therighttobeaformalpartofadecisionmakingprocess. Alternately,commitmentsmayaddressthebroaderoperatingenvironmentthatenables participationincivicspace.Examplesincludebutarenotlimitedtothefollowing: • Reformsincreasingfreedomsofassembly,expression,petition,press,or association; • Reformsonassociationincludingtradeunionlawsornongovernmental organisationlaws; • Reformsimprovingthetransparencyandprocessofformaldemocratic processessuchascitizenproposals,elections,orpetitions. Thefollowingareexamplesofcommitmentsthatwouldnotbemarkedasclearly relevanttothebroaderterm,civicparticipation: • Commitmentsthatassumeparticipationwillincreaseduetopublicationof informationwithoutspecifyingthemechanismforsuchparticipation(although thiscommitmentwouldbemarkedas“accesstoinformation”); • Commitmentsondecentralisationthatdonotspecifythemechanismsfor enhancedpublicparticipation; • Commitmentsthatdefineparticipationasinter-agencyco-operationwithouta mechanismforpublicparticipation. Commitmentsthatmaybemarkedof“unclearrelevance”alsoincludemechanisms whereparticipationislimitedtogovernment-selectedorganisations. Publicaccountability Commitmentsimprovingaccountabilitycaninclude: • Rules,regulations,andmechanismsthatcallupongovernmentactorstojustify theiractions,actuponcriticismsorrequirementsmadeofthem,andaccept responsibilityforfailuretoperformwithrespecttolawsorcommitments. Consistentwiththecoregoalofopengovernment,tobecountedas“clearlyrelevant,” suchcommitmentsmustincludeapublic-facingelement,meaningthattheyarenot purelyinternalsystemsofaccountability.Whilesuchcommitmentsmaybelaudableand maymeetanOGPgrandchallenge,asarticulated,theydonotmeetthetestof“clear relevance”duetotheirlackofopenness.Wheresuchinternal-facingmechanismsarea keypartofgovernmentstrategy,itisrecommendedthatgovernmentsincludeapublic facingelementsuchas: • Disclosureofnon-sensitivemetadataoninstitutionalactivities(following maximumdisclosureprinciples); • Citizenauditsofperformance; • Citizen-initiatedappealsprocessesincasesofnon-performanceorabuse. 22 Strongcommitmentsaroundaccountabilityascriberights,duties,orconsequencesfor actionsofofficialsorinstitutions.Formalaccountabilitycommitmentsincludemeansof formallyexpressinggrievancesorreportingwrongdoingandachievingredress. Examplesofstrongcommitmentsincludethefollowing: • Improvingorestablishingappealsprocessesfordenialofaccesstoinformation; • Improvingaccesstojusticebymakingjusticemechanismscheaper,faster,or easiertouse; • Improvingpublicscrutinyofjusticemechanisms; • Creatingpublictrackingsystemsforpubliccomplaintsprocesses(suchascase trackingsoftwareforpoliceoranti-corruptionhotlines). Acommitmentthatclaimstoimproveaccountability,butassumesthatmerelyproviding informationordatawithoutexplainingwhatmechanismorinterventionwilltranslate thatinformationintoconsequencesorchange,wouldnotqualifyasanaccountability commitment.Seehttp://bit.ly/1oWPXdlforfurtherinformation. Technologyandinnovationforopennessandaccountability OGPaimstoenhancetheuseoftechnologyandinnovationtoenablepublicinvolvement ingovernment.Specifically,commitmentsthatusetechnologyandinnovationshould enhanceopennessandaccountabilityby: • Promotingnewtechnologiesthatofferopportunitiesforinformationsharing, publicparticipation,andcollaboration. • Makingmoreinformationpublicinwaysthatenablepeopletobothunderstand whattheirgovernmentsdoandtoinfluencedecisions. • Workingtoreducecostsofusingthesetechnologies. Additionally,commitmentsthatwillbemarkedastechnologyandinnovation: • Maycommittoaprocessofengagingcivilsocietyandthebusinesscommunity toidentifyeffectivepracticesandinnovativeapproachesforleveragingnew technologiestoempowerpeopleandpromotetransparencyingovernment; • Maycommittosupportingtheabilityofgovernmentsandcitizenstouse technologyforopennessandaccountability; • Maysupporttheuseoftechnologybygovernmentemployeesandcitizensalike. Notalle-governmentreformsimproveopennessofgovernment.Whenane-government commitmentismade,itneedstoarticulatehowitenhancesatleastoneofthefollowing: accesstoinformation,publicparticipation,orpublicaccountability. Keyvariables Recognizingthatachievingopengovernmentcommitmentsofteninvolvesamulti-year process,governmentsshouldattachtimeframesandbenchmarkstotheircommitments thatindicatewhatistobeaccomplishedeachyear,wheneverpossible.Thisreport detailseachofthecommitmentsthecountryincludedinitsactionplan,andanalyses themfortheirfirstyearofimplementation. AlloftheindicatorsandthemethodusedintheIRMresearchcanbefoundintheIRM ProceduresManual,availableathttp://www.opengovpartnership.org/about/about-irm. Onemeasuredeservesfurtherexplanation,duetoitsparticularinterestforreadersand usefulnessforencouragingaracetothetopbetweenOGP-participatingcountries:the “starredcommitment.”StarredcommitmentsareconsideredexemplaryOGP commitments.Toreceiveastar,acommitmentmustmeetseveralcriteria: 23 1. Itmustbespecificenoughthatajudgmentcanbemadeaboutitspotential impact.Starredcommitmentswillhave"medium"or"high"specificity. 2. Thecommitment’slanguageshouldmakeclearitsrelevancetoopening government.Specifically,itmustrelatetoatleastoneoftheOGPvaluesofaccess toinformation,civicparticipation,orpublicaccountability. 3. Thecommitmentwouldhavea"transformative"potentialimpactifcompletely implemented. 4. Finally,thecommitmentmustseesignificantprogressduringtheactionplan implementationperiod,receivingarankingof"substantial"or"complete" implementation. Basedonthesecriteria,theEstonianactionplandidnotreceiveanystarred commitments. NotethattheIRMupdatedthestarcriteriainearly2015toraisethebarformodelOGP commitments.Undertheoldcriteria,acommitmentreceivedastarifitwasmeasurable, clearlyrelevanttoOGPvaluesaswritten,ofmoderateortransformativepotential impact,andsubstantiallyorcompletelyimplemented.Basedonthesecriteria,the Estonianactionplanwouldhavereceivedsevenstarredcommitments: 2.5:Decidinguponandfundingparticipationprojects 2.6:Webtoolforpetitionstoparliamentandmunicipalities 4.1:Centralgovernmenttransactionsonthegovernmentportalforopen spending • 4.2:Localauthorities’transactionswithprivateentities • 5.2:Registryofpublicservices • 6.1:Opendataportal • 6.2:Publiccompetitionsforopeningdata Finally,thegraphsinthissectionpresentanexcerptofthewealthofdatatheIRM collectsduringitsprogressreportingprocess.ForthefulldatasetforEstoniaandall OGP-participatingcountries,pleaseconsultthe‘OGPExplorer,’availableat: http://www.opengovpartnership.org/explorer/. • • • Generaloverviewofthecommitments Inthecourseofpreparingthedraftactionplan,thegovernment-formedOGP consultationboarddecidedtofocusonthreeareasasprioritiestowardsopen governancegoals.Theprioritiesare:(1)openpublicpolicy-makingprocessesthat includecitizens,(2)transparentstatebudgetandfinancialmanagement,and(3)citizencentredpublicservices.Thepresentchoiceofprioritiesisbroaderthantheframework providedbythekeychallengesofOGP.Forexample,promotionofcitizens’participation inpolicy-makingprocessesisnotamongthefivekeysubjectareas.Thefocuswas extendedfromtheOGPkeyareastotheOGPcorevaluesasconcentrationonthelatter offeredmorepossibilitiesandflexibilityinchoosingpriorityareas.1 Twoofthepriorityareas(opennessofpolicy-makingprocessesandtransparencyof finances)arenew,whereasthepriorityareaofdevelopingpublice-serviceswascarried overfromthepreviousactionplan.2Thecontinuationofthepriorityareawas considerednecessaryduetotheremainingprogresstoachieveinthatarea.Ontheother hand,thepriorityareaaddressingethicsofpublicofficialswasnotcontinuedastheplan preparersarguedthatseveralmeasureshadcreatedasolidbasisforcontinuous developmentoutsideoftheOGPframework(e.g.thenewanti-corruptionlaw,approving theanti-corruptionstrategy,creatingCouncilofEthicsofOfficials,andanelectronic databasefordeclarationsofeconomicinterests).3Nevertheless,activitiesintheaction 24 plansupportthepreventionofcorruption,forinstance,theactivitiesincreasing transparencyofpublicsectorfinances. Thethreepriorityareascontainsixcommitments: 1. 2. 3. 4. 5. 6. Toimprovetheaccessibilityofinformationneededforparticipation. Toimproveopportunitiesforparticipationinthepublicpolicy-making process. Toincreasetheabilityofgovernmentinstitutionsandnongovernmental partnerstoco-operate,toengagestakeholders,andtoparticipate. Toincreasethetransparencyandcomprehensionofpublicfunds. Toincreasethequalityofdevelopmentandprovisionofpublicservices. Touseopendatawidely. Indetermining“pivotalinsufficiencies”inopengovernancethateventuallyformedthe basisfortheselectionoftheactionplan’spriorityareasandcommitments,various sourcesofinputwereconsidered.InputincludedtheOGPCivilSocietyRoundtable’s (CRS)suggestions,theOGPConsultationBoard,andtheIRMevaluationoftheprevious actionplan.Oneofthelessonslearnedfromthefirstactionplanwasthatitlacked ambitiousaimsandfocus.Thesecondplan’spreparersalsoacknowledgedthatthe evaluationofthepreviousOGPactionplan’ssuccesswascomplicated,astheprevious actionplandidnotcontainmilestonesorperformanceindicatorsformanyofthe activitieswhichwereneededtoconductaproperevaluation. Theambitionleveloftheactionplancanbeconsideredmodest.Manyoftheactivities includedintheactionplanwereplannedalreadyorwereintheprocessofbeing plannedbytheministries(withinotherstrategies). Thecurrentactionplandoesnotincludeperformanceindicators.Twenty-three activitieswereplannedwithinthesixcommitments.Eachactivityhasashort description,informationonresponsibleinstitutions,co-operationpartners,andplanned implementationtime.Moredetaileddescriptionsofactivitieswereapprovedafterthe OGPCo-ordinatingBoardadoptedtheactionplan,andtheyarepublishedonthe GovernmentOffice’swebsite.4 Itwasdecidedthattheactionplanwouldbeimplementedinaflexiblemanner,stageby stage,allowingforadjustmentstotheactivitiesmid-implementationbasedonthe evaluationoftheresults.ThisdecisionwasbasedonthepreviousIRMreport’snotethat itmightbenecessarytomakechangestotheplannedactivities.5Thisalsooffersthe chancetocompensateforinsufficientdiscussionofandrationalefordecisionsduetoa lackoftimeduringtheactionplandevelopment. Thefirstdraftoftheactionplan,developedinco-operationwithpartners,was submittedforpublicdiscussioninMay2014.Basedonthefeedback,theactionplanwas modified,andthesecondversionwassubmittedtothegovernment’ssession.Itwas approvedinJune2014.6 TheIRMresearcherorganisedthe23activities,whichfallunderthethreeprioritiesand sixcommitmentslistedabove,into11clusters.Theclusterswereformedonthebasisof thesimilaritiesoftheactivities’content,outcomes,andtargetgroups.Eachofthe clusterscoversactivitiesthathavesimilaroutcomesandcontent.Ifanyofthecriteria weredifferent,aseparateclusterwasformed.Eachclusterrepresentsasetofactivities (orasingleactivity)thatcouldbeanalysedwithinthesameframeworkandbasedon similarargumentation,whileaddressingwhathappened,whetheritmattered,andhow tomoveforwards.Thefinalclustersareasfollows: 1. 2. Transparencyofpolicy-makingprocesses Standardsforinformationrequests 25 3. 4. 5. 6. 7. 8. 9. 10. 11. Earlyaccesstotaxpolicydecisions Enhancingthequalityofgovernment-ledparticipationprocesses Capacity-buildingsupportfornongovernmentalpartnersinpolicy-making WebtoolforpetitionstotheParliamentandmunicipalities Upgradinggovernmentportalforopenspending/budgettransparency Guidelinesforcitizenbudgeting Citizen-centredpublicservices Accesstoe-servicesfornon-residents Enhancingopendatasupplyandre-usebynongovernmentalactors 1Riigikantselei,Estonia’sActionPlaninParticipatingintheOpenGovernmentPartnership2014-2016 (Tallinn,2014),6,http://bit.ly/1S6jUkU 2 ThepreviousActionPlandidcontainactivitiesaimedatincreasingtheopennessofpolicy-makingbutthis didnotformaseparatepriorityarea. 3Estonia’sActionPlan,3-4,http://bit.ly/1S6jUkU 4TheGovernmentOffice’swebsitedetailsactionplanactivities.“Tegevuskava2014-2016,”Riigikantselei, http://bit.ly/1ZsYynd 5Estonia’sActionPlan,18,http://bit.ly/1S6jUkU 6“2014-2016TegevuskavaKoostamiseProtsess,”Riigikantselei,http://bit.ly/1pInU4J 26 1:Transparencyofpolicy-makingprocess Actionplancommitmenttext:1 1.1: Providing a better overview of the process of public policy making and legislation, explainingandvisualizingit,describingtheparticipationopportunities StartDate:1July2014 EndDate:31December2014 1.2: Enhancing the user-friendliness of e-participation channels, integrating them where possible, informing potential users of the opportunities provided by e-participation channels StartDate:1January2015 EndDate:30June2016 1.3: Providing content for the participation section of the new Government website, standardizationofparticipation-relatedinformationofministriesanditspresentation StartDate:1July2014 EndDate:31October2014 2.1:Makinginformationabouttheproceedingsandparticipationopportunitiesaccessible inanearlystageofthepolicymakingprocess StartDate:1October2014 EndDate:31December2015 EditorialNote:TheIRMresearcherclusteredtheactivitiesbasedontheirsimilar purposeandcommontheme.Allofthefouractivitiessupportthequalityand transparencyofpolicy-making.Theseactivitiescombinedareexpectedtoprovidea betteroverviewoftheprocessofpublicpolicy-makingandlegislationandtouse possibleoutcomestodeveloptheparticipationchannelsandtopublishinformation aboutpolicy-makingatanearlierstage.Finally,theenddatesoftwoactivitieswere changed.Thenewenddateforactivity1.1wasAugust2015,andthenewenddatefor 1.3wasOctober2015. ResponsibleInstitution(s):GovernmentOffice SupportingInstitution(s):Ministries,E-GovernanceAcademy,Praxis,otherthirdsector organisations,OGPRoundtable,EnterprisePulse,interestedparties 1.1. Visualisation of the policy-making process ✔ ✔ ✔ 1.2. Upgrading participation channels ✔ ✔ ✔ ✔ ✔ 1.3. Improving government websites ✔ ✔ ✔ ✔ ✔ ✔ ✔ 2.1. Early notice on policy-making processes ✔ ✔ Complete Substantial Limited Completion Not started Transformative Moderate Minor None Potential Impact Tech. and innov. for transparency and accountability Public accountability High Medium Low None Commitment Overview Civic participation OGP Value Relevance Access to information Specificity ✔ ✔ ✔ ✔ ✔ 27 Whathappened? Thisclusterofactivitiesaimstoimprovepublicparticipationbycreatingbetteraccess toinformationaboutopportunitiesforparticipation,especiallyintheearlystageofthe policyplanningprocesses.Itcontainseffortstoenhancenongovernmentalpartners’ understandingaboutvariouspolicy-makingandlegislationprocesses.Althoughgeneral andbasicchannelsforparticipationsuchasthecentrale-participationportal (http://www.osale.ee/)werecreatedyearsago,theyhavebeenlargelyunderused.For example,fromAugusttoDecember2015,ithadfivedocumentsforpublicconsultation, andtheyreceivedonly15comments.Accordingtothefocusgroups,themainproblem withthischannelisthatitgathersalotofinadequatefeedback,makingthechannel irrelevantbothforinstitutionsandforfeedbackproviders.Forthisreason,thefeedback oftenisrequestedandprovidedthroughotherchannelssuchasviaspecialemails, meetings,etc.Thus,onechallengefacedbythegovernmentistocreateandimplement user-friendlyparticipationopportunitiesandtopromotepublicparticipationatan earlierstagethaniscurrentlyavailable. Thefirstactivity(1.1)aimstoprovideabetteroverviewoftheprocessofpublicpolicymakingandlegislation,explainingandvisualizingit,anddescribingtheparticipation opportunities.ThevisualisationismadeavailableontheGovernmentOffice’swebpage. TheIRMresearcherfoundthisactivitytobecompleted.Visualisationofpolicy-making andlegislativeprocesswaspreparedandintroducedtopartners.2 Thesecondactivity(1.2)aimstoenhancetheuser-friendlinessofe-participation channels,integratingthemwherepossibleandinformingpotentialusersofthe opportunitiesprovidedbye-participationchannels.Toachievethegoal,theactivity seekstomaptheproblemswithexistinge-participationchannelssuchastoofewpublic consultations,toolittlefeedbackfromthepublic,technicallynotupdated,etc.The activityalsoaimstoimplementrecommendationsonhowtoimprovethechannels.So far,whilethereportforimprovingthechannelswasfinished,3thechannelshavenot beenenhancedorintegrated.Thus,theIRMresearcherfoundthelevelofcompletionof thisactivitytobesubstantial.Boththegovernmentandnongovernmentalorganisations agreethattheactivitieshaveprogressedaccordingtothetimeframe. Thethirdactivity(1.3)aimstostandardisethewaysinwhichparticipation-related activitiesarepresentedonthewebpagesofallministries.Italsoaimstoprovidelinks fromthegovernment’sgeneralsitetothewebpagesofallseparateministrieswitha newsubsectiontitled“participation.”Toachievethegoal,thegovernmentwebsite gathersthestandardisedinformationaboutparticipationprocessesandopportunities fromtheministries.Sofar,theformandstructureoftheparticipationsectionofthe governmentwebsitewasdevelopedandagreeduponbytheministries.The developmentoftechnicalsolutionsandthepromotionofthepending“participation” subsectionsarestillplannedactivitiesforthefuture.TheIRMresearcherfoundthelevel ofcompletionofthisactivitytobelimitedbecausetheprocessisstillfarfromthefinal outcome.Untilnow,theministriesdonothavestandardisedweb-sectionson “participation;”andthegeneralwebpageoftheGovernmentOfficedoesnothavean updated“participation”section.BasedontheIRMresearcher’sinterviewsandfocus groups,boththegovernmentandnongovernmentalorganisationsagreewiththelevel ofcompletion,andtheyhopethattheenhancedsystemwillimprovetheusageof participationchannels. Thefourthactivity(2.1)aimstomaketheinformationabouttheproceedingsand participationopportunitiesaccessibleatanearlystageofthepolicy-makingprocess.To achievethegoal,informationaboutwhenandwhereimportantdecisionswillbemade aswellasthedocumentsrelevantformakingandexplainingthedecisionsneedtobe madeavailable.Opportunitiestotakepartinpublicdiscussionsalsoneedtobecreated. 28 Finally,ministrieshavetodeveloptheiractivitiesonparticipationinsuchawaythat theyinformpotentialstakeholdersaboutimportantinitiativesatanearlystage.Sofar, discussionswithdifferentstakeholdershavetakenplaceonwhatcanandshouldbe implementedtoenhanceparticipationopportunitiesatanearlystageofthepolicymakingprocess.Theproposedsolutionsbyvariousstakeholderswereapproved.For example,theministries’yearlyworkplanswillbeintroducedatthebeginningofthe year.TheGovernmentOfficestillneedstofindadditionalfundingfortheproposed solutionsconcerningtheparticipationportal(eelnoud.valitsus.ee).Afterthat,they wouldbeabletostartpublicprocurementprocessestofindanIT-developertoworkon theproposedtechnicaladvancements.TheIRMresearcherfoundthelevelofcompletion ofthisactivitytobelimitedbecauseenhancementshavebeenplannedandagreedupon, buthavenotbeenfundedorimplementedyet.Otherstakeholdersagreedwiththe assessment.Additionally,basedontheIRMresearcher’sfocusgroups,civilsociety organisations(CSOs)hopethatpossibleadvancementscouldactivatemoremeaningful publicparticipation. Diditmatter? AccordingtotheIRMresearcher,thepotentialimpactofactivities1.1,1.2,and1.3is minor.Byonlycreatingabetteroverviewofparticipationopportunities,theactivities mainlytrytoenhancenongovernmentalpartners’understandingofpolicy-makingand legislationprocess,buttheydonotmotivatepartnersenoughtoparticipate.Bycontrast, thepotentialimpactofactivity2.1ismoderatebecausemakinginformationaboutthe proceedingsandparticipationopportunitiesaccessibleattheearlystagesofthepolicymakingprocesscanraisethepublicinterestandparticipation.4 SomeconsultedCSOsexpressedtheviewthat,takingintoaccountEstonia’scontextof relativelystronginvolvementinopengovernmentissues(e.g.legalframework, guidelines,activethirdsector,etc.),thetransparencyofpolicy-makingprocesshasnot improvedmuch.MoreactiveCSOsarguedthatonpaperandinpolicydocuments,the situationmighthaveimproved,butinrealitythereislittleinterest,time,andenergy fromthepublicsectortoworkontransparencyofpolicy-makingprocesses.Therehave beencaseswhereadhocpolicydecisionsweremadewithoutpriorgeneraldiscussion andwithoutanexistingappropriatepolicyorpoliticalframework.Forexample,public discussionaboutpublicfinancingforprivateschoolsandannualsalariesfortopfive artistsandwritersoccurredafterthedecisionsweremade.5 Civilsocietyandacademicorganisationsoftenexpressedtheviewthatinrealitythekey issueisempowerment.Theybelievethatthestakeholdersmightbeinvitedtotakepart inthediscussions,butthattheyarenotgivenenoughpoweroverthefinaldecisions. Accordingtothem,thefeedbacktheygiveoftenisnottakenintoaccountorisrequested toolateorwithalimitedtimeframe.Inmanycases,theinvolvementprocessesareled byyoungandinexperiencedcivilservantswhodonothaveenoughpowerorstatusto proceedwiththeseideaswithintheorganisationorknowthepoliticalandeconomic frameworkand,thus,arenotfamiliarwiththestrategiesorpreviousdiscussions.On onehand,capacity-buildingoninvolvementwithinpublicorganisationhasnot happenedasmuchasonewouldexpect.Ontheotherhand,empoweringcitizensmight alsomeanthatpublicinstitutionswillsummonconflictingviews,whichcertainly requiremoretime,energy,andresourcestomakedecisions. Nevertheless,therearepositivelocal-levelcasesaroundthecountrythatoccurred independentlyofOGP,butthatcouldbeconsideredspill-overeffectsoftheabove mentionedactivities.Forinstance,theRõugemunicipalitysuccessfullyimplementedan opengovernmentactionplanforayear.Thisisjustonecasefromwhichthecentral governmentcouldlearn. 29 Whilecomparingthetwomaine-channelsforparticipationinEstonia,most stakeholdersinterviewedbytheIRMresearcherhadstrongerfaithinwww.osale.ee thaneelnoud.valitsus.ee.Thewebsite(www.osale.ee)isaplatformforsendingone’s ideasandproposalstothegovernmentoffice,gatheringsupportanddigitalsignatures fortheproposedideas,commentingondraftlaws,andlookingupandfindinglawsand strategicdocuments.Thecurrentactionplanismorefocusedoneelnoud.valitsus.ee,a platformforco-ordinationandpublicdiscussionofdraftlawsandfindinglawsand strategicdocuments.Nongovernmentalorganisationsconsiderthelatterplatformtobe too“administration-centred.”Theycorrelateitwiththelogicofpublicadministrators, butnotwithgeneralusers. Thegovernmentarguesthatthesesystemshavecomplementarywhiledifferent purposes.Thesiteeelnoud.valitsus.eeistheofficialsystemforprocessingalllegislation adoptedonthegovernmentlevel,whilewww.osale.eeisforanyoneinterestedintaking partinpolicy-making.Thegovernmentbelievesthatthesearedifferent“vehicles”with differentpurposesandbuild-ups. Movingforward First,pendingactivitiesstillshouldbecarriedoutintheremainingimplementingperiod ofthecurrentactionplan:developingtheparticipationchannelsaccordingtothe recommendations(1.2),developingtheparticipationsectiontechnicalsolutionfor governmentwebsite(1.3),andfindingfundingopportunitiesforimplementingearlystageparticipationsolutions(2.1). Inaddition,CSOsconsultedbytheIRMresearcherproposedthefollowingadditional stepsbeconsideredonthistopicforthenextactionplan: • • • • • Openmorepossibilitiesforstakeholderinvolvementintheearlystagesofpolicy planning; Givestakeholdersmoredecisionmakingpowersoverpolicyplanningactivities; Informpotentialusersofthenewopportunitiesavailableaftertheenhancement ofthee-participationchannels; Concentratemoreonimprovingtheusabilityoftheexistingsystems,ratherthan creatingnewchannelsorsubsectionsinthefuture;and, Focusmoreontransparencyofpolicy-makingatthelocallevelbecausecurrent activitiesarefocusedonthecentralgovernment. 1Whilethedescriptionoftheactivitiesintheactionplanislimited,theIRMresearcherdrewonadditional informationfromtheMid-termProgressReport,theGovernmentOffice’swebsite,additionalanalyses,and interviews.TheIRMresearcherfollowedthesameinformation-gatheringprocessforallotherclusters. 2“PoliitikakujundamiseJaOigusloomeProtsess[VisualisationofPolicy-MakingandLegislativeProcess],” Riigikantselei,http://bit.ly/1Rluzs1 3PraxisCenterforPolicyStudiesandPulse,OsalusveebiJaValitsuseEelnõudeInfosüsteemiKasutatavuse AnalüüsbyHilleHinsberg(Report,April2015),http://bit.ly/22wiqek 4PoliitikauuringuteKeskusPraxis,KaasamineOtsustetegemiseProtsessibyReesiLepa,EveliIlling,Aare Kasements,ÜlleLepp,andEppKallaste(Report,Tallinn,2004),16,http://bit.ly/1RzHv38 5“ErakoolidKoostasidHaridusministeeriumileVastukaaluksAlternatiivseSeaduseelnou(17),”Uudised,22 October2015,http://bit.ly/1XNu4Lb;“KulliTaro:KirjanikeJaKunstnikeAsetamineValjapooleTeisteJaoks ToimivaidReegleidSuvendabKibestumist,”Uudised,6November2015,http://bit.ly/22wj1g7 30 2:Standardforinformationrequests Actionplancommitmenttext:1 1.4:Developingaunifiedformforthesubmissionofmemoranda,explanationrequestsand informationrequestsofthecitizenstopublicauthoritiesthroughtheeesti.eeportal. StartDate:1July2014 EndDate:30January2016 ResponsibleInstitution(s):MinistryofEconomicAffairsandCommunications Co-operationpartner(s):TheStateInformationSystemAuthority(eesti.ee),Data ProtectionInspectorate(owneroftheformtobecreated),publicsectorinstitutions (formusers),citizens,andentrepreneurs(formtesters) ✔ ✔ ✔ ✔ ✔ Whathappened? Themainpurposeofthisactivityistoenhancetheusabilityofthewww.eesti.eeportal. Italsoaimstoharmonisedifferente-formsandtodevelopaunifiedformforthe submissionofmemorandaandcitizeninformationrequestsofpublicauthorities.2Itis expectedthattheportalshouldincreasethenumberofinstitutionsthatusee-forms.Eformsincludeapplicationsandformsthatcitizenscanfileintheelectronicsystems insteadofonpaper.Theywillsavecitizens’andadministrators’time,logistical resources,paper,etc. InthepreviousOGPperiodof2012-2013,anactivityfocusedonenhancingthe functionalityandusabilityofwww.eesti.eeportal.Forexample,theoption“MyThings” wasadded,whichhelpedtopersonaliseeachuser’shistory,searches,andapplications. Becausethedevelopmentoftheportalwasanimportantactivityforthestakeholders, therewasaclearneedtocontinueitsdevelopment.3 Atfirsttherewerefourmainco-operationpartnersresponsiblefortheactivity:the MinistryofEconomicAffairsandCommunications,theEstonianDataProtection Inspectorate,theMinistryoftheInterior,andtheInformationSystemAuthority.But, duringtheprocess,severaladditionalpartnerswereinvited:theDefenceResources Agency,theAssociationofEstonianCities,andothers.4Thiswasbasedontherealisation thatseveralinstitutionsusedifferente-forms,anditwouldbemorebeneficialtoexpand theco-operationpartnershipwhiletryingtoimproveandtomergemostoftheforms. TheDeputyDirectoroftheStateInformationSystemAuthority,MargusSimson, commentedinMay2014that,forthelastsevenyears,thedevelopmentofe-serviceshas beenonstandby,andthattherewasaneedforonegeneralportal,whichcouldunify hundredsofe-serviceenvironments.5TheEesti.eeportalfulfilledthatneed,but inefficiencieswithe-formsremained.Forexample,citizenswereaskedtofillinthe currentdatemanuallyonthee-forms,althoughthetechnologicalsolutionscouldenterit automatically. 31 Complete Substantial Limited Completion Not started Transformative Moderate Minor Potential Impact None Tech. and innov. for transparency and accountability Public accountability Civic participation Access to information OGP Value Relevance High Low None Commitment Overview Medium Specificity Bytheendof2014,thenavigationsystemandprototypesforthenewformswere createdandtested.Duringtheprocess,itbecameclearthatthereweretoomanyforms withsimilarpurposes(usingslightlydifferentwordingorstructure)withinthe www.eesti.eeportal.Afterthefirststageofanalysiswasfinished,areportbroughtout differentpossibilitiesforunificationandsuggestionsforthefuture.Thethirdstageof thisactivitywillbetoapplythechangessuggestedinthesecondstageandtoharmonise thee-forms.ThisstageisexpectedtobecompletedinJanuary2016,dependingon availablefinances.6 TheIRMresearcher,nongovernmentalorganisations,andtherepresentativesofpublic organisationsconsiderthisactivitytobesubstantiallycompleteasofJune2015.The governmentcompletedthefirstandsecondstagesofthisactivityaccordingtothetime frame,buttheyarestillworkingonthethirdstage,applyingtheadditionalchangesthe StateInformationSystemAuthorityandpublicsectorinstitutionssuggested.The governmenthasnotcreatedastandardforinformationrequestsyet. Diditmatter? AccordingtoapollconductedbyTNSEmor,aresearchagency,thegeneralawarenessof thewww.eesti.eeportalin2014wasat82percent,14percenthigherthanin2012. Althoughgeneralawarenessofwww.eesti.eeportalrose,itspopularityisconcentrated amonghighly-educatedpeople.Mostpeoplewhoarenotawareoftheportalareolder peoplebetweentheagesof50and64,minorities,habitantsinmunicipalitiesofLääne- andIda-Virumaa,andpeoplewhohaveonlycompulsoryeducation.Fourteenpercentof thepeoplequestionedusedwww.eesti.eeportalduringthelastmonth,whichisnot significantly(threepercent)higherthanin2012.7 Althoughthee-formapplicationworksandshouldsatisfyusers'needs,therearestill someproblems.Forexample,usersstillhavedifficultiesinsearchingforcertainforms. Moreover,someofthee-formsarenotaccessible,andnotallpublicservantshave sufficientabilityorknowledgetonavigatee-formsande-services.Someofthee-forms requiresearchingforinformationfromtheStateInformationManagementSystem, whichishardtouse.Additionally,e-formsoftenarehardtovisualiseortestforpublic serviceproviders.8Thisshowsthatthee-formsneedtobemoreuser-friendlybothfor publicinstitutionsandforcitizens. Consultedcivilsocietyorganisations(CSOs)didnotbelievethisactivityhadhigh importance,andmostofthemwerenotawareoftheactivity.Somepublic administratorsstatedthatthisactivityshouldhavebeenleftoutoftheactionplan becauseitdoesnotofferadditionalvalue.Theybelieveditisaminortechnicalissue takingattentionawayfromrealissues.Whilethedevelopmentofaunifiedformisa positivestepintherightdirectionanditwillhavesomeimpact,thecommitmentdoes adequatelyaddressthemostsignificantissuesofcitizenaccesstoinformationrequests suchasusability,user-friendliness,etc. Movingforward AsthePricewaterhouseCooperssuggests,itwouldbebettertoshiftawayfromtheold databasesystemtomoremoderntechnology.Specifically,someoftheapplicationslike e-formsanduseradministrationarebasedonanoutdateddevelopmentframe.Thenew systemneedsimprovedfunctionalitysuchasprogrammingvariousfunctionsseparately andexclusivelyfordesignatedpurposes.Thegovernment’sself-assessmentreport mentionsinstitutionstendencynottoagreewiththeunifiedandstandardisedform becauseofthepotentialriskof‘lossofidentity.’9Nevertheless,itismoreconvenientfor end-userstohavefewerversionsofthee-formsandtobeabletosendthesameform, suchasaninformationrequest,todifferentinstitutions. 32 However,becausetheaddedvalueofincludingthisactivityintheOGPactionplanisnot high,similarlow-impactimprovementactivitiescouldbeleftoutfromfutureaction plans. 1Whilethedescriptionoftheactivitiesintheactionplanislimited,theIRMresearcherdrewonadditional informationfromtheMid-termProgressReport,theGovernmentOffice’swebsite,additionalanalyses,and interviews.TheIRMresearcherfollowedthesameinformation-gatheringprocessforallotherclusters. 2Riigikantselei,Estonia’sActionPlaninParticipatingintheOpenGovernmentPartnership2014-2016 (Tallinn,2014),10,http://bit.ly/1S6jUkU 3Hinsberg,SõltumatuHindamisaruanne,30-31. 4RepublicofEstonia,Estonia’sOpenGovernmentPartnershipActionPlanfor2014-2016:TheInterimReport ontheImplementationoftheActionPlanbytheGovernmentOffice(Tallinn,2015),14,http://bit.ly/1ShJ5Ds 5“Simson:E-riikPeabMuutumaInimeseJaoksLihtsamaks,”RiigiInfosüsteemiAmet,http://bit.ly/1UN1JWf 6Riigikantselei,EestiTegevuskavaAvatudValitsemisePartnerlusesOsalemisel2014-2016:Tegevuskava TäitmiseVahearuanne(Report,Talllinn[sic],2015),15-16,http://bit.ly/1Mml9Qe 7TNSEmor,KodanikeRahuloluRiigiPooltPakutavateAvalikeE-Teenustega2014(Report,Tallinn,2014),4, 145-146,http://bit.ly/1Uf58OF 8PricewaterhouseCoopersAdvisors,E-VormideAnalüüs,ÜhtlustatudMudelJaParendusettepanekud: Lõpparuanne(Report,Tallinn,2015),27-29,http://bit.ly/1T8HeDq 9RepublicofEstonia,Estonia’sOpenGovernmentPartnershipActionPlanfor2014-2016:TheInterimReport ontheImplementationoftheActionPlanbytheGovernmentOffice(Tallinn,2015),17-18, http://bit.ly/1ShJ5Ds 33 3:Earlyaccesstotaxpolicydecisions Actionplancommitmenttext:1 2.3:Itisrecommendedthatimportantbudgetingandtaxationpolicydecisionsbemadein spring,togetherwiththeBudgetStrategy StartDate:1July2014 EndDate:30June2016 EditorialNote:Theenddateoftheactivitywaschanged,sinceitwascompletedbyJuly 2015. ResponsibleInstitution(s):MinistryofFinance SupportingInstitution(s):TaxandCustomsBoard,ministries ✔ ✔ ✔ ✔ ✔ Complete ✔ Whathappened? Theactivityaimstoprovideearlyaccesstotaxpolicydecisionsbymakingimportant budgetingandtaxationpolicydecisionsinspringwiththeBudgetStrategy.Ifany additionalbudgetingortaxationdecisionsaremadewiththestrategyinspring—before theParliamentbreaksforsummer—theywillbeanalysedandproposedwithinthe samepoliticalpriorities.Inthisway,thequalityofpreparingstatebudgetincreases,and publicinstitutionscanplantheiractivitiesandtheiravailableresourcesbetter.Withat leastsixmonthsbetweenmakingtaxationdecisionsandthedatewhenthedecisions comeintoforce,thegeneralpublicwouldhavemoretimetodiscussandtobecome moreawareofthepossibleeffectsoftaxationdecisionsonsociety. Untilnow,thetaxpolicyinEstoniahasnotinvolvedsufficientpublicparticipation.The publicoftenisinformedabouttaxpolicychangesonlywhentheyareabouttocomeinto force.Whileitiscommonforstakeholderstomakesometaxpolicyproposals,oftenthis istoolatetohavesubstantialimpactonchangingorenhancingtheplanningor implementationprocesses.Thebusinesssectorandtheirassociationsrepeatedlyhave expresseddissatisfactionwiththecurrentpractice.Theybelieveitseemstofocuson fillingbudgetgaps(i.e.introducingnewtaxesorincreasingcurrenttaxestocreate additionalrevenuethatthepublicsectorlackstobalancethestatebudget),ratherthan strategicandsustainabletaxpolicy. TheEstonianParliamentadoptedanupdatedTaxationActthatrequiresatleastsix monthsbetweenchangesintheTaxationActandenforcementofthechanges.2Thestate representatives,civilsocietyorganisations(CSOs),andtheIndependentReporting Mechanism(IRM)researcherfindthiscommitmenttobecomplete.3ConsultedCSOs foundhurriedtaxdecisionsverydisturbingandwelcomedtheminimalperiodofsix monthsbetweenthedecisionandenforcement. Substantial Limited Completion Not started Transformative Moderate Minor Potential Impact None Tech. and innov. for transparency and accountability Public accountability Civic participation Access to information OGP Value Relevance High Low None Commitment Overview Medium Specificity 34 Diditmatter? AccordingtotheIRMresearcher,theactivity’spotentialimpactisminor.Itundoubtedly willincreasepublicdiscussionsabouttaxpolicyissues.However,allowingmoretimeto adjusttotaxpolicydecisionsmightnothelptoachievestrategicandsustainabletax policyortoimprovetransparencyinstatefinances.Asnongovernmentalorganisations pointedoutinfocusgroups,whiletheremaybemoreopportunitiesfortheoretical involvementandpublicdiscussion,theStateBudgetActislessandlesscomprehensive everyyear.Increasinglyitfollowstheinternallogicoffinancialandfiscalprinciples withinpublicsector,buttheStateBudgetActisnotforthegeneralpublic.Oneexample thatwasmentionedoftenwasawebpagecreatedbythenongovernmentalorganisation Praxis,whichvisualiseseffectivelythelogicofpublictaxesandbudgets.Ifthe governmentaimsforhigherinvolvementintaxpolicydecisions,theyshouldfirstshare information,includingontheStateBudgetAct,inanunderstandableway. Thelocalgovernmentalsocomplainedaboutthecommitmenttoearlyaccesstotax policiesbecauseoftentheyreceivethefinaldecisionabouttheirbudgetinFebruary, afterthestartofthefiscalyear. Movingforward Thistopicisripeforopengovernmentreforms,sotheIRMresearcherrecommendsthat futureactionplanscontinuetoaddressthetaxprocess.However,tomakecommitments morepotentiallyimpactful,stakeholderswillneedtoputmoreemphasisonconcrete participatoryactivitiestoopenthedecisionmakingprocessesaroundtaxpoliciesat earlierstagesofthebudgetingprocessandmoreeffectively.Forexample,whenthe BudgetingStrategyismadepublic,citizensandthebusinesssectorcoulddiscussand sharetheirideasabouttaxpolicymoreactively,suchasthroughspecific institutionalisedandpubliclyknownchannelsforparticipationintaxprocesses,rather thanadhocorinformalchatsremovedfromthedecisionmaking. CSOsconsultedbytheIRMresearcheralsopointedoutthattheStateBudgetActshould focusmoreonclearlanguageandoneaseofreading,thanonthefiscallogicofthe centralgovernment.Stakeholderscouldconsiderbroadeningorextendingthecitizen budgetingefforts,discussedbelow,toincludetaxpolicy.TheOpenGovernmentGuide containsavarietyofotherpracticalsuggestionsforcommitmentsonparticipationintax andbudgeting.4 1Whilethedescriptionoftheactivitiesintheactionplanislimited,theIRMresearcherdrewonadditional informationfromtheMid-termProgressReport,fromtheGovernmentOffice’swebsite,additionalanalyses, andinterviews.Thesameprincipleappliesforotherclusters. 2RiigiTeataja,TaxactionAct,§41,1July2015,http://bit.ly/1Uf5Ewi 3Seethelistofinterviewedstakeholdersinthemethodologyandsourcessection. 4OpenGovernmentGuide,http://www.opengovguide.com/topics/budgets/ 35 4:Enhancingthequalityofgovernment-ledparticipationprocesses Actionplancommitmenttext:1 2.2:Promotingofinitiativesthatwouldenablediscussionaboutprincipalpolicychoicesin anearlystageofthepolicymakingprocess StartDate:1March2015 EndDate:30June2016 2.4:Introducingtogovernmentinstitutionsvariouspossibilitiesandmethodsoffeedback inordertoachievebetterresultsinpolicymaking,theirimplementation StartDate:1December2014 EndDate:30June2016 3.1:Creatingguidelinesformakingparticipationmethodsandbestpracticesmorereadily availableforthosewhocarryoutprocesses,inaccordancewithpolicymakingsituations (e.g.aninteractivewebsitewithexamplesandmethods) StartDate:1October2014 EndDate:30June2016 EditorialNote:TheIRMresearcherclusteredtheseactivitiestogetherbecausethe commitmentlistsactivitiesthatmaybedescribedasearlystageparticipationinpolicymaking,betterfeedbackmechanisms,andinteractiveguidelinesforpublicparticipation methods.Further,whileactivities2.2and2.3aresimilar,2.2targetsgeneralpolicymakingprocesses,whereasactivity2.3specificallytargetsthetimingoftaxpolicy decisions. ResponsibleInstitution(s):GovernmentOffice Co-operationPartner(s):MinistryofJustice,MinistryoftheInterior,otherministries, nongovernmentalorganisations,otherstakeholders 2.2. Participation in early-stage policymaking 2.4. Better feedback mechanisms ✔ ✔ 3.1. Civil servant guidelines for participation ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ Whathappened? Thefirstactivity(2.2)oftheclusteraimstostrengthentheoverallpolicy-making process(especiallyinearlierstages)andtoinvolvemoreparticipantsinpolicy discussions.TheGovernmentOfficestatesthatministriesoftenbelatedlyinvolvetarget groupsandthepublicinpolicy-makingprocesses.2Accordingtotheactionplan,the focusisonincreasinggreenandwhitepapers(conceptualdocumentsaboutcertain policyareas),withtheintentionthatthiswillleadtoraisedaccessibility,usability,and awarenessofallstakeholders. 36 Complete Substantial Limited Completion Not started Transformative Moderate Minor Potential Impact None Tech. and innov. for transparency and accountability Public accountability High Medium Low None Commitment Overview Civic participation OGP Value Relevance Access to information Specificity Anumberofimprovementsweremade:ministriesarepublishingtheirinstitutional actionplanscoveringtheirmainactivitiesonayearlybasis.Someministriesorganise eventsonceayeartointroducetheirwork-plan.Differenttrainingcoursesandseminars onhowtoinvolvestakeholdersareofferedforcivilservants.In2013,Estonia’sgreen paperontheorganisationofpublicserviceslaidoutthebasicprinciplesfordeveloping services,butitdidnotprovidespecificguidelinesforthedesignortheprovisionof services.Accordingtothegovernment’sself-assessmentreport,theyareanalysingthe usageofdifferentpapers(greenandwhite)andsupplementingtherecommended guidelines.3InApril2016,theywanttosupplementthecurrentguidelines,andfrom May2016toJune2016,thegovernmentwantstostartinformingactivities.Therefore, theIRMresearcherassessesthecompletionofthisactivityassubstantial. Thesecondactivity(2.4)aimstointroducefeedbackforparticipantsonpolicy-making processessuchashowtheircommentsweretakenintoaccountorwhytheywere rejected.Accordingtonongovernmentalorganisations,toooften,citizens’opinionsdo notreceivefeedbackbecauseofthelackoftimeorotherreasons.Themainfocusand thecoreactionoftheactivityisdevelopingtheDraftActInformationSystem,while includingthefunctionofaddingnotificationsandfeedbackoncitizeninput.The summariesofpublicconsultationwillbeaddedtotheDraftActInformationSystemin co-operationwithactivity2.1.4Currently,publicandcivilsocietystakeholdershave beenhelddiscussionsaboutpossiblesolutionsanddevelopments,andtheGovernment Officeislookingforfundingopportunitiesforthenextactivities.Therefore,theIRM researcherassessesthisactivity’scompletionassubstantial. Thethirdactivity(3.1)aimstosupportcivilservantswhoarenotextensively experiencedwithpolicy-making,butwhostillareactiveinpolicy-making.Themain purposeoftheactivityistoshareadministratorexperienceswiththosewhoareless experienced.Theactivityseekstocreateguidelinesforparticipationmethodsandto makebestpracticesmoreavailableforthosewhomakepolicy.Thegovernmentisno longermakinganewwebpagefortheactivitybecauseitwoulddemandtoomany resources.Withnongovernmentalorganisations,thegovernmenthasbeendiscussing variousactivitiestopromotegoodpractices,buttheyarepending.Therefore,the completionofthisactivityisassessedaslimited. Diditmatter? TheOGPCo-ordinatingBoarddiscussedactivity2.2.attheirmeetinginJanuary2015.A pointofdiscussionwasthattheproceduresonwhenandhowcitizensand nongovernmentalorganisationscanparticipateinpolicy-makingprocesshasnolegal definition.Makinginformationaboutthebeginningofpolicy-makingprocessavailableis easierwithlegislationsanddevelopmentplans,butitismoredifficultwithregulations. Inaddition,proceduralstepsoftenarehardtofollow,andtheymightnotbe standardised.TheIRMresearcherbelievesthatifcitizensandnongovernmental organisationsdonotorarenotawareofthepossibilitiestosubmitinformation,then thisactivitywillnotachieveitsgoals. Previousexperienceshaveshownthatpeopleareinterestedingettinginvolvedin policy-makingprocesses,butthattheywanttoreceivefeedback.Activity2.4setoutto includepublicconsultationsummariesintheDraftActInformationSystem.5Bothpublic institutionsandCSOsexpresseduncertaintyaboutthenumberofpeoplevisitingthe portalregularlyorgettinginvolvedinpublicconsultation.ATNSEmor2014report statedthatthere39percentofrespondentshadnotvisitedalocalorstateportalduring thelasttwoyears.Inaddition,onlyelevenpercentoftherespondentshadvisitedthe portalforlegalactscalledtheStateGazette.6Thatisonereasonwhyactivity2.4maynot achieveitsgoals. 37 In2014,theNetworkofEstonianNon-profitOrganisationsreleasedarenewed guidebookforinvolvement.Onegoalistoimproveparticipatorydemocracybyensuring regulardialoguebetweensocietyanddecisionmakers.7Thisisastepforwardfor activity3.1.Oneofthepurposesofthisactivitywastocreateauser-friendlyguidebook. Althoughtheactivitydidnotintendforannongovernmentalorganisationtodevelopa guidebook,theguidebookstillqualifiesasanindependentactivityworkingtowardsthe sameaim. Movingforward Citizensshouldbemoreinvolvedinthedecisionmakingprocess.Therefore,itis laudablethatactivity2.2workstowardsthisgoal.However,improvingtheDraftAct InformationSystemmaynotbringthedesiredchangesinimprovedparticipation.For example,asproceduralstepsarehardtoreadorfollow,citizensandorganisations mightnotusethesystemasactivelyasexpected. Additionally,duringtheIRMresearcher’sfocusgroupsandinterviews,civilsocietyand academicorganisationsexpressedtheviewthatmorestrategicpartnershipsbetween ministriesandnongovernmentalorganisationsareneededinEstonia.Inthisregard, CSOswantsupportfordevelopingtheircapacityforpolicyplanningandadvising.The NetworkofEstonianNon-profitOrganisationsproposedtwoideas: 1. Creatingan“advocacylab”forapproximately10organisationsthat governmentwouldsupportindifferentwaystoincreasetheircapacityin policyplanningandadvising. 2. Specificstrategicpartnershipsbetweencivilsocietyandpublic organisations. Finally,theIRMresearcherrecommendscontinuingtodevelopparticipation,especially inbudgetingatthestatelevel.Tomakeparticipatorybudgetingmorepopularwith citizens,policy-makersshouldimprovetheprocessviafeedbackfrominvolvedcitizens andorganisations. 1Whilethedescriptionoftheactivitiesintheactionplanislimited,inthefollowingnarrativetheIRM researcherdrewonadditionalinformationfromtheMid-termProgressReport,fromtheGovernment Office’swebsite,additionalanalyses,andinterviews.Thesameprincipleappliesforotherclusters. 2Riigikantselei,EestiTegevuskavaAvatudValitsemisePartnerlusesOsalemisel2014-2016:Tegevuskava TäitmiseVahearuanne(Report,Talllinn[sic],2015),19,http://bit.ly/1Mml9Qe 3EestiTegevuskavaAvatudValitsemisePartnerlusesOsalemisel2014-2016,19,http://bit.ly/1Mml9Qe 4EestiTegevuskavaAvatudValitsemisePartnerlusesOsalemisel2014-2016,19,http://bit.ly/1Mml9Qe 5Riigikantselei,“Tegevus2.4.PoliitikakujudamiseTulemustestParemaTagasisideAndmiseksErinevate VõimalusteJaMeetoditeTutvustamineValitsusasutustele,NendeKasutuselevõtt,”http://bit.ly/21JVvqe 6TNSEmor,KodanikeRahuloluRiigiPooltPakutavateAvalikeE-Teenustega2014(Report,Tallinn,2014),36, http://bit.ly/1Uf58OF 7EMSL,Kaasamine:AvalikusSektorisJaVabakonnasbyUrmoKübarandHilleHinsberg(Report,Tallinn, 2014),12,http://bit.ly/1oaek8P 38 5:Capacity-buildingsupportfornongovernmentalpartnersinpolicy-making Actionplancommitmenttext:1 2.5: Providing content for participation projects financed by European Union structural fundsandimplementationoftheseprojectsincooperationwiththirdsectororganizations StartDate:1June2014 EndDate:30June2016 3.2:Increasingtheabilityofsocialpartnersandotherthirdsectororganizationstobetter analyse public policies and to include their member organizations in the formation of positionsregardingpublicpolicies StartDate:1October2014 EndDate:30June2016 EditorialNote:TheIRMresearcherclusteredthetwoactivitiesbecausetheyboth supportcapacity-buildingfornongovernmentalpartners.Theclusterformsawholefirst byincreasingtheabilityofsocialpartnerstoanalysepublicpoliciesandthenbyfunding participationprojects. ResponsibleInstitution(s):GovernmentOffice,MinistryoftheInterior(issuesrelatedto strategicpartnership) SupportingInstitution(s):MinistryofJustice,MinistryoftheInterior,Networkof EstonianNon-profitOrganisations,othergovernmentauthorities,andcivilsociety organisations(CSOs) 2.5. Deciding upon and funding participation projects 3.2. Training CSOs ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ Note:Undertheoldcriteriaofstarredcommitments,commitment2.5wouldhave receivedastarbecauseitismeasurable,clearlyrelevanttoOGPvaluesaswritten, ofmoderatepotentialimpact,andsubstantiallyorcompletelyimplemented.The IRMupdatedthestarcriteriainearly2015. Whathappened? Thisclusterofactivitiesprovidescapacity-buildingsupportfornongovernmental partnersinpolicy-making.Activity2.5aimstofundparticipationprojects.The GovernmentOffice,withothernongovernmentalorganisationsandgovernmental institutions,alreadydesignedmeasuresforacquiringEUStructuralFunds.2They earmarkedfinancialsupportforthreekindsofactivitiesfor2015-2020:(1)testingnew participationsolutions;(2)developinggovernmentparticipationsolutions;and(3) capacity-buildingofnongovernmentalpartnersinpolicy-making.With440,000Euros, theGovernmentOfficeisplanningtosupportsevenprojectsthatenhanceparticipation 39 Complete Substantial Limited Completion Not started Transformative Moderate Minor Potential Impact None Tech. and innov. for transparency and accountability Public accountability High Medium Low None Commitment Overview Civic participation OGP Value Relevance Access to information Specificity practicesinEstonia,whichequatestoapproximately60,000-70,000Eurosperproject. Oneprojectwasselectedandfunded.AccordingtotheIRMresearcher,thelevelof completionofthisactivityissubstantialbecausethefundingmeasureshavebeen designedandoneoutofsevenpossibleprojectshasbeenfunded,asperschedule.3 Activity3.2aimstobuildthecapacityofnongovernmentalpartnersthrougha leadershipdevelopmentprogrammeandacapacity-buildingprogrammeinpolicymaking.Theleadershipdevelopmentprogrammewascompleted,and30participants passed11trainings(e.g.strategicmanagement,personnelmanagement,impact evaluation,co-operationandco-ordination,communication,policydevelopment,roleof themanagersinnongovernmentalorganisations,etc.).4InNovember2015,the GovernmentOfficeplanstostartanewcapacity-buildingprogrammeinpolicy-making withnongovernmentalpartnersthatisexpectedtoendinJune2016.Further,the MinistryoftheInteriorisworkingtounifythestrategicpartnershipbetween nongovernmentalpartnersandpublicinstitutions.AccordingtotheIRMresearcher,the levelofcompletionofthisactivityissubstantialbecausetheleadershipdevelopment programmewascompletedandpreliminaryactivitiesforthecapacity-building programmeweremade.NongovernmentalorganisationsinterviewedbytheIRM researcherespeciallyappreciatedtheMinistryoftheInterior’sinitiativetoestablishand tofundamulti-yearstrategicpartnershipbetweennongovernmentalpartnersandthe Ministry. Recentyearshaveshownpositivedevelopmentsinstakeholders’attitudeandskillsin policy-making.Positivedevelopmentshavebecomeevidentindesigningand implementingparticipationprocessesinpublicinstitutions.Theauthorities acknowledgedtherelevanceinraisingthecompetenceofCSOsandthegeneralpublicto discussandtosolvepolicyproblems.5However,tobemoreonparwiththedecision makers,thecapacityofnongovernmentalactorsneedstobehigher,includingtheability tocarryoutevidence-basedanalysis. Diditmatter? Thiscommitmentsetsouttoincreasethecapacityofthegovernmentand nongovernmentalpartnerstoengageandtobeengagedinpolicy-making,boththrough specialparticipationprojectsinthepolicyplanningprocess(2.5)andbyincreasingthe analytical,co-operative,andinstitutionalcapacitiesofsocialpartnerstoanalysepublic policiesbetter(3.2).Whilepossibleparticipationprojectsstillhavenotbeenselectedor funded,theleadershipdevelopmentprogrammeunderactivity3.2wasimplemented andreceivedpositiveevaluationsfromtheparticipantsaswellasfromthetrainers. AccordingtotheIRMresearcher,thepotentialimpactofbothactivitiesismoderate because,accordingtothedesignedmeasures,importantcapacity-buildingand participationactivitieswillbefunded.CivilsocietypartnersinterviewedbytheIRM researcherfoundthefundingmeasureandprogrammestobehelpful,buttheproblem ofhowtomaketheparticipationofpublicandnongovernmentalorganisations sustainableandeffectivelyoutcome-orientedstillremains. Civilsociety,academics,andprivateorganisationspointedoutthatinvolvementin policy-makingisverydemandingandtime-consumingandthatitrequiresalotofeffort fromthem.Accordingly,onlythebiggerandstrongernongovernmentalpartnerscan participate.IntheopinionoftheIRMresearcher,thisleadstoaviciouscircleinwhich stakeholdersonlyincreasetheircapacitywhentheyfeelthattheyareinvitedand involvedinpolicyplanningprocess;atthesametime,accordingtosomeCSOsconsulted bytheIRMresearcher,thepublicsectorinvitesmostlynongovernmentalorganisations thathavesufficientcapacityforinvolvement. 40 Movingforward Whilepublishingpoliciesearlyintheirdevelopmentprocessescouldhelp nongovernmentalpartnerstoparticipate,offeringopportunitiesforparticipationdoes notautomaticallyincreaseparticipation.Tohavemoreimpactonparticipation, commitmentsinthisareashouldconsiderandfocusonothercrucialaspectsof involvement,suchasmethodsforinvolvementorgroupstobeinvolved. Additionally,theIRMresearcherrecommendsthatcommitmentsmorecloselylinktheir designandimplementation.Forexample,activitieswithinthetransparencyinpolicymakingprocessesshouldbelinkedmorestronglywiththecapacitybuildingfor nongovernmentalpartnersactivities. Finally,consultedCSOsunderscoredthatfundedprojectsshouldincludemonitoringand evaluationelementsandshouldmainstreambestpractices. 1Whilethedescriptionoftheactivitiesintheactionplanislimited,inthefollowingnarrativetheIRM researcherdrewonadditionalinformationfromtheMid-termProgressReport,theGovernmentOffice’s website,additionalanalyses,andinterviews.Thesameprincipleappliesforotherclusters. 2“Kaasamisprojektid2015-2020,”Riigikantselei,http://bit.ly/1LLsgBU 3Riigikantselei,EestiTegevuskavaAvatudValitsemisePartnerlusesOsalemisel2014-2016:Tegevuskava TäitmiseVahearuanne(Report,Talllinn[sic],2015),19,http://bit.ly/1Mml9Qe 4“Arenguprogramm:VabaühendusteJuhtidele,”Praxis,http://bit.ly/1LLsokO 5Praxis,VabaühendusteSisedemokraatiaUuring[EvaluationofInternalDemocracyinNon-profit Organisations]”(Report,2014),56,http://bit.ly/1LLssAZ 41 6:WebtoolforpetitionstoParliament Actionplancommitmenttext:1 2.6:Creatinganon-governmentalweb-baseddiscussionenvironmenttogivecitizensan opportunitytoinitiate,compileandthensubmit,digitallysigned,collectivememorandato stateandlocalauthorities StartDate:1December2014 EndDate:28February2014 EditorialNote:TheenddateofthisactivitywaspostponedtoDecember2015. ResponsibleInstitution(s):EstonianCo-operationAssembly Co-operationpartner(s):Parliament,theGovernmentOffice,interestedministries ✔ ✔ ✔ ✔ ✔ Note:Undertheoldcriteriaofstarredcommitments,commitment2.6wouldhave receivedastarbecauseitismeasurable,clearlyrelevanttotheOGPvaluesas written,ofmoderatepotentialimpact,andsubstantiallyorcompletely implemented.TheIRMupdatedthestarcriteriainearly2015. Whathappened? Althoughthecommitmentaswrittenwasnotclearonthespecifictoolitwouldenable,it neverthelessproposedtodesignawebsitethatenablesthegeneralpublictoraise issues,deliberate,anddevelopideasonlegislativeproposals,andtosubmitcitizen initiativestotheParliament.Priortothisactivity,twosimilarwebpagesalreadyexisted: (1)www.osale.eeand(2)eelnoud.valitsus.ee.Theformeristheplatformforsending one’sideasandproposalstothegovernmentoffice,gatheringsupportanddigital signaturesfortheproposedideas,commentingondraftlaws,andlookingupandfinding lawsandstrategicdocuments.Thelatteristheplatformfortheco-ordinationandpublic discussionofdraftlawsandforfindinglawsandstrategicdocuments. A2011OECDreportfoundthattheEstonianGovernmenthaddifficultiesininvolving citizensindecisionmakingprocessesbecausemostcivilsocietyorganisations(CSOs) havelowcapacityandprofessionalism,andthepublicsectordoesnothavethe necessaryknowledgeandskillstoinvolvecitizenseffectively.2AccordingtoEstonia's ProgressReportof2012-2013,3theproblemremainedwithoutanappropriatesolution. Thenewwebpageattemptstoaddressthisproblem. In2013,thePeople’sAssembly,consideredthepioneerofthenewwebpage,collected proposalsfromthepublicthroughcrowdsourcing.Theyreceived15concreteideasfor legislativeamendments.4Oneideawastodefinealegalregulationforcollectivecitizen initiatives(petitions).TheParliamentdraftedandadoptedtheregulation.Itstatedthat citizensandpermanentresidentsmaysubmitproposalsfortheamendmentoflegal provisionsandforaddressingsocialissuesiftheyhaveatleast1,000signatures.Itwas animportantlegalchangetoimproveopportunitiesforcollectivepetitions. 42 Complete Substantial Limited Completion Not started Transformative Moderate Minor Potential Impact None Tech. and innov. for transparency and accountability Public accountability Civic participation Access to information OGP Value Relevance High Low None Commitment Overview Medium Specificity Althoughthewebpageisbeingdevelopedstill,activecitizenshaveusedtheregulation already.Atthebeginningof2015,theParliamentacceptedthefirstlegalamendment initiatedbythepublic.TheEstonianChamberofCommerceandIndustry,with1,300 entrepreneursandactivecitizens,madetheproposal.5Themainpurposeofthislawwas tochangethetimebetweenratifyingalawoftaxesandenforcingittoatleastsix months(seecluster3). Thenewlawhasbeenusedalready,buttheoutputstillismissing,namely,thewebpage. Therefore,thecompletionofthisactivityislimited.Thegovernment’sself-assessment reportstatesthatthewebpageisbeingdeveloped.Bytheendof2015,theEstonianCooperationAssemblyshouldhavearrangedacompetitionforthewebpagename,tested theweb-environment,andlaunchedit.Afterthat,managingandmoderatingthe webpageshouldhavebegun.Lateritwillbepossibletoaddnewfunctionsandlevelsto thewebpage.Forexample,localgovernmentscouldusethesameplatform.Theend-oftermreportthatcoversthesecondyearofimplementationoftheseactivitieswill evaluatewhethertheEstonianCo-operationAssemblyachievedtheseplans. Finally,theGovernmentOfficeexplainedduringtheirreviewofthisreportthatthetool currentlyisforpetitionstotheParliamentonly,althoughtheoriginalcommitmenttext includedlocallevelgovernmentaswell. Diditmatter? Theactivityisexpectedtoincreasecivilsocietyengagementbyimprovingtheprocessof publicengagement,specifically,bymakingaspecialwebpageforraisingquestions, negotiatingthem,andcollectingsignaturesforsupport.Thisactivityhasmoderate potentialimpact.Makinganewwebpageforpetitionsmaynotbeenoughtoraise citizens’useofe-democracyservices.Thisactivityalonemightnotbeambitiousenough toachievethegoals.Additionalpreconditionsandactivitiesmightbeneeded(e.g. increasingthetrustinpoliticalpartiesandtheParliament,increasingvoterturnout, increasingfaithandmotivationtobeactivecitizens,etc.)beforetheplatformwouldbe successful. Thegovernmentfacesseriouschallengesconcerningactivecitizenship.Themain problemisthatcitizensdonotfeeltheiropinionsaretakenintoaccountinthe discussionanddecisionmakingprocesses.Ninety-fivepercentofpeoplewho participatedinthePeople’sAssemblyfeltthattheirparticipationdidnotaffectthe result.6 InDecember2014,theGoodGovernanceProgrammemadeseveralsuggestionstofulfil thisactivity.First,itsuggestedthatthegeneralpublicandcivilservantstestthe webpage.Second,theGoodGovernanceProgrammeproposedthattheParliament shouldbeprovidedwithanoverviewofparticipantsandtheireffortswiththedraftact. Inaddition,theprogrammesuggeststhat,giventoomanypassiveparticipantsinthe involvementprocess,itwouldbebettertoinvolvecitizensdirectly.7 Forthesereasons,itisstillunclearwhetherthisnewwebpagewillbepopularamongst citizens.Recentresearchshowsthatthenumberofcitizenswhousee-democracy servicesisrelativelylow.Accordingtoa2014TNSEmorpoll,67percentofinternetusershadneverusede-democracyservices,whichwaseightpercentlowerthanin 2012.8ThesameTNSEmor’spollanalysedhowmanypeoplepublishedtheiropinionin thetwowebpages.Onepercentofrespondentshadusedwww.osale.ee,andsevenper centofpeoplehadusedwww.petitsioon.ee.9Ifthepercentageofcitizenswhouseedemocracyservicesremainlow,thentheprobabilitythatthenewwebpageisgoingto besuccessfulisalsolow.Additionally,ifnongovernmentalorganisationsmanagethe webpagewithoutfinancialsupporttokeepitrunningandtoupdateitregularly,then theconsistentfunctioningofthewebpagewouldbequestionable. 43 Ingeneral,nongovernmentalorganisationsconsideredthisactivityashavinghigh potentialtomakebigchangeinsociety.ThePrimeMinisteralsopromotedthiswebpage inhisintroductionoftheactionplan.MargusLehesaar,AdvisorattheDevelopment DepartmentoftheMinistryofFinance,statedthat,atthelocallevel,theycreateda similarinformationsystemorplatformthatenablesthelocalgovernmentstomaketheir decisionsanddiscussionpublic.Throughthissystem,itispossibletofollowthelocal governmentmeetingsinrealtimeandtoinvolvethepublic.Currently,approximately25 localgovernmentsusethesystem,anditcosts60Eurospermonthperlocal government.Thesystemisupdatedconstantlybasedonthefeedbackofusers. Morecriticalvoicesexpressedtheopinionthattoomanyportalsandwebtoolsexist. Theybelievethatachangeinthecultureofcitizenengagementisneeded,notthe creationofanotherplatform.Becausethisistheoneactivityintheactionplanforwhich anongovernmentalorganisationisresponsible,ingeneralCSOs’hopesareratherhigh. Movingforward TheIRMresearcherrecommendsopeningthewebpageassoonaspossibleand promotingitactively,includingthroughsocialmedia.Afuturecommitmentonthistopic couldincludepromotionalactivityaswellasmorespecificactivitiestoencouragelocal municipalitiestotakeadvantageofthesystem. However,bearinginmindcivilsociety’scriticisms,thegovernmentshouldanalyse criticallyallexistingparticipatorywebpagesand,ifpossible,shouldconsiderdeveloping onecentralwebpagewithpartners.Areformwithmoreimpactwouldbetofocuson participatoryenvironmentimprovementsbecauseawebpageisnotsufficientto increasetheusageofe-democracyservices.Itislaudablethatthecommitment’s implementationsoughttoallowfordirectdemocracy,butafuturecommitmentshould beorientedtowardsimprovingtheoverallenvironmentandincentivesforparticipation, inadditiontopromotingorimprovingthisnewwebpageoracentralisedone. 1Whilethedescriptionoftheactivitiesintheactionplanislimited,theIRMresearcherdrewonadditional informationfromtheMid-termProgressReport,theGovernmentOffice’swebsite,additionalanalyses,and interviews.Thesameprincipleappliesforotherclusters. 2OECD,“Estonia:TowardsaSingleGovernmentApproach,“OECDPublicGovernanceReviews,OECD Publishing(2011):278-279,http://bit.ly/22zes4R 3HilleHinsberg,IndependentReportingMechanismEstonia:ProgressReport2012-2013(Report, Washington,D.C.),36,http://bit.ly/1oaeSeZ 4KodanikuühiskonnaArengukava2015-2020(Tallinn,2015),16-17,http://bit.ly/1Uf88KX 5AnnikaUudelepp,”RahvakoguleOnTänuVõlguVähemaltKolmValimistelOsalevatErakonda,”Uudised, ERR,20February2015,http://bit.ly/1LLt8GC 6HilleHinsberg,“RahvakoguTulemus:VõimKaotas,KuidInimesedLähenesid,”Arvamus,Postimees,22 November2014,http://bit.ly/1oafdhL 7EestiKoostööKogu,RiigipidamiseKava(Report,2014),4,http://bit.ly/1pB3eLc 8TNSEmor,KodanikeRahuloluRiigiPooltPakutavateAvalikeE-Teenustega2014(Report,Tallinn,2014),79, http://bit.ly/1Uf58OF 9KodanikeRahuloluRiigiPooltPakutavateAvalikeE-Teenustega2014,80,http://bit.ly/1Uf58OF 44 7:Upgradinggovernmentportalforopenspending/budgettransparency Actionplancommitmenttext:1 4.1:Includingtheaccountingdataofcentralgovernment,personsinpubliclawandas manyotherunitsofthepublicsectoraspossibleinthedesignatedpublicfinanceswebbasedapplication,withalevelofdetailasrequiredinthechartofaccounts StartDate:1September2014 EndDate:31December2015 4.2:Publicizingprivatesectorandthirdsectortransactionpartnersoflocalauthorities andinterfacingthisinformationwiththebusinessregistrytoshowpersonsrelatedtothese transactions StartDate:1January2016 EndDate:31July2016 4.3:Includingthirdsectororganizationsthathavereceivedfundingfromthestatebudget inthepublicfinancesapplication StartDate:1September2015 EndDate:30June2016 EditorialNote:Theclustercombineseffortstoenhancetransparencyofgovernmentheldspendingdataoflocalmunicipalities,centralgovernmentinstitutions,andcivil societyinstitutions(CSOs).Thestartdatefor4.1waspostponedbythreemonthsto December2014.Intheprogressreport,itbecameevidentthattheenddatefor4.2 wouldbeexpeditedbyonemonthtoJune2016.Theenddatefor4.3wouldbeexpedited sixmonthstoDecember2015. ResponsibleInstitution(s):MinistryofFinance Co-operationpartner(s):Praxis,citizens’associations;theMinistryofJustice,theState AuditOffice;theMinistryoftheInterior,theNetworkofEstonianNon-profit Organisations 4.1. Central government transactions 4.2. Local authorities’ transactions with private entities 4.3. Public spending for nonprofits ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 45 Complete Substantial Limited Completion Not started Transformative Moderate Minor Potential Impact None Tech. and innov. for transparency and accountability Public accountability High Medium Low None Commitment Overview Civic participation OGP Value Relevance Access to information Specificity Note:Undertheoldcriteriaofstarredcommitments,commitments4.1and4.2 wouldhavereceivedstarsbecausetheyaremeasurable,clearlyrelevanttothe OGPvaluesaswritten,ofmoderatepotentialimpact,andsubstantiallyor completelyimplemented.TheIRMupdatedthestarcriteriainearly2015. Whathappened? Activity4.1seekstomakebudgetspendingmoretransparent.Itaimstomakeavailable theaccountingdataofthecentralgovernment,personsinpubliclaw,andotherunitsof thepublicsector.Forthisactivity,thegovernmentcommittedtoupdatinganewwebbasedapplicationcalled“StateFinances”inco-operationwiththeresearchcentrePraxis andcivilsocietyassociations.Feedbackandexperiencesfrompreviousprojectslike “StateCloud”(acloud-basedwebpagewherepeoplecouldseethebudgetingoflocal governmentsfrom2004to2012andwhichhad8,600visitorsand200,000enquiries)2 helpedtodevelopthenewwebpage.StateCloudservedasimilarpurpose,butitdidnot updatethedataandwasnotuser-friendly.Therewashighdemandforabetteropen spendingwebpage. StateFinancesimprovedaspectsofuser-friendlinessandhasahighervolumeofthe data.Additionally,itisavailableinEstonianandEnglish.Thegovernmentopenedthe newStateFinancesapplicationwebpagein2014.Thegovernmentisplanningtofinish testinganddevelopmentitbytheendof2015.Thewebpagelaunchisplannedforthe beginningof2016.TheIRMresearcherfindsthecompletionoftheactivitysubstantial, althoughthedevelopmentactivitiesarebehindschedule. Activity4.2focusesonpublicisinglocalauthorities’privateandthirdsectortransaction partners(namesoforganisations,allocatedfunds,purposesofthefunding,etc.).Italso aimstoaddinformationtothebusinessregistrytoshowpersonsrelatedtodifferent transactions.Themaingoalsofthisactivityaretoimprovetransparency,toimprove trust,andtodecreasecorruption.TheMinistryofFinanceisplanningtochangethe financialmanagementlawtospecifytheaccountingdatadetailsforlocalgovernment units.3 Theupdateddraftactonfinancialmanagementisthepreconditionfortheweb-page applicationtobearequirementforallpublicinstitutions.Thegovernmenthopesitwill beacceptedbyJune2016,inwhichcasethenewlawwouldtakeeffecton1September 2016.4TheIRMresearcherassessesthecompletionofthisactivityassubstantial becausetheactivityrangeanditscostsweredefined.Thedraftactandapplicationof thenewlawisnotdoneyet. Activity4.3isrelatedcloselytoactivity4.1.Bothaimtodevelopthepublicfinances application.Thisactivitysetouttomakepublicexpendituresmoretransparentandto facilitatethegeneralpublicandthepublicsectors’opendatause.Previously,the spendingdataofcentralgovernmentinstitutionsincludingstate-ownedenterprisesand foundations,universities,andhospitalswereavailableinfinancialstatementsand accountingformats.Theseformatsdidnotenableaccessnongovernmentalactorsorthe generalpublictosearchfordataortoanalyseitindependently.Therewasnoregisterof thethirdsectororganisations(nongovernmentalorganisationsorfoundations)thathad receivedsupportfromgovernmentagenciesormunicipalities.5Thus,includingthird sectororganisationsthatreceivedfundingfromthestatebudgetinthepublicfinances applicationwillcallupongovernmentactorstojustifytheirdecisions,toactupon criticismsorrequirements,andtoacceptresponsibilityforpossiblefailuresofthe organisationstoperformwithrespecttocommitments. Accordingtothegovernment’sself-assessmentreport,thecontentandstructureofthis activitystillisbeingdiscussed.Currently,theportaldoesnotshowwhichcompanies, CSOsorfoundationsoutsideofthegovernmentsector,receivedgovernmentor 46 municipalityfunding.TheIRMresearcherassessesthecompletionofthisactivityas limitedbecausedescriptionandthemainaimsofthisactivitystillneedtobediscussed. Diditmatter? Currentlytwowebpageshavethepurposeofmakingpublicsectorbudgetspending moreunderstandableandvisualtocitizens.ThePraxisResearchCentrereleaseda webpage(www.meieraha.ee),whichvisualisesstatebudgetspendingandshowsthe budgetofsomemunicipalitiesandhowtheirtaxesarespent.Anotherwebpage (riigiraha.fin.ee),developedbythestateunderactivity4.1,openedinApril2014.It helpsusersanalyseandcomparetheexpensesandincomesofdifferentmunicipalities ofEstonia.Usersalsocanentertheirsalaryandtheapplicationcalculateshowtheir taxesarespent. Untilnow,thepublicsectorhasmadestrongattemptstomakefiscalandaccounting dataavailableinareadableandaccessibleway.Atthesametime,nongovernmental organisationsclaimthatwww.meieraha.eeisamuchmorelogicalplatform,andthe teamdevelopingriigiraha.fin.eeshouldlearnsimplicityanduserfriendlinessfrom www.meieraha.ee.However,thegoalofriigiraha.fin.eewastoprovideatooltoacquire analyticalinformationwhilebeinganopendataapplication.Thetwositesare complementaryinthatwww.meieraha.eeprovidestheoverallsummaryofhowthe statemoney“comesandgoes,”andtheriigiraha.fin.eeprovidesmoreconcretenumbers, facts,andstatistics. TheOGPCo-ordinatingBoarddiscussedactivity4.2inSeptember2015.Theyare waitingforgeneralagreementonthedetailsofthepublicizeddatatosetupthetotal workcapacity.Thedraftfinancialmanagementlawaswellasotheractivitieswhichare necessaryforthechangeoffinancialmanagementlawwerependingatthetimeof writingthisreport.Thegovernment’sself-assessmentreportstatesthattheyarehaving difficultiespublicizingopen-databecausetransparencyandopennessarenotdeeply rootedinEstoniansociety.Inaddition,localgovernmentshavedifferentaccounting systems,whicharenotcompatiblewiththeproject.6Thisactivityisambitiousinaiming toincreasetransparency,buttherehavebeendifficultieswithlocalgovernment accountingsystems.CSOsbelievethatthecommitmentaimedhigherthanitsoutcomes. Also,publicservantscommentedthatmanyministrieswerenotinformedaboutthe processatfirst,andtherehavebeencommunicationproblems.Mostoftherelevantcivil servantsinministrieswerenotinvolvedindesigningtheprocesses. Inaddition,the EstonianCo-operationAssemblyoftheMunicipalitiesfoundthatthisactivityisnot producingtheexpectedresultandthatitwillincreasetheworkloadoflocal governmentaccountants.7Thatmightmeanthatthisactivityneedsmoretimetoinclude allthedatafromlocalgovernmentaccountingsandtomakesurethatthedatawillbe collectedeffectively. TheOGPCo-ordinatingBoardmeetingdiscussedactivity4.3,andtheissuewasraised thatthisactivitylacksacleargoalintermsofwhatdatawillbepublished.Itisimportant tosystematisethefinancialrelationsbetweenpublicsectorinstitutionsandcivil society.8Activity4.3wastooambitious,andtheexpectedgoalssurpassedthereal situation.Civilsocietyandacademicorganisationspointedoutthatmissingvisualisation ofspending,missingbudgetsonvariousissues,andmissingwebpagesareadditional drawbacksthathinderpublicdiscussion. Movingforward Regardingimmediatenextsteps,theIRMresearcherrecommendsadvertisingthe applicationStateFinanceswebpageandencouragingpeopletouseit.Thepublicfinance applicationisagoodwaytoraisetrusttowardsthegovernment,butithasnotbeen advertisedyet,andthereareonlyafewarticlesonit. 47 Asalongertermgoal,perhapsforthenextactionplan,theIRMresearcherrecommends involvingmorelocalgovernmentsinthepublicfinancetransparencyprocess.The government’sself-assessmentreportrecognisedthatoneoftherisksofactivity4.2was thatlocalgovernments’accountingsystemsaresometimestoodifferenttobe rearrangedinaccordancetothisactivity’sgoals.Itwillbeimportanttodescribethenew aspectsofthefinancialmanagementlaw,togivelocalgovernmentsenoughtimeto adjustpossiblechanges,andtoguaranteetheirfull,integratedinclusioninEstonia’s spendingtransparency. 1Whilethedescriptionoftheactivitiesintheactionplanislimited,theIRMresearcherdrewonadditional informationfromtheMid-termProgressReport,theGovernmentOffice’swebsite,additionalanalyses,and interviews.Thesameprincipleappliesforotherclusters. 2E24,Majandusajakirjanik,”OmavalitsusteFinantsandmedOnNüüdsestPüsivaltKättesaadavad,“ Majandus,Postimees,14April2014,http://bit.ly/22zfcqD 3Riigikogu,”SeletuskiriKohalikuOmavalitsuseÜksuseFinantsjuhtimiseSeaduseEelnõuJuurde,“ http://bit.ly/1Rp8Z5S 4Riigikantselei,“Tegevus4.2.KohalikeOmavalitsusteErasektorisseJaKolmandasseSektorisseKuuluvate TehingupartneriteAvalikustamineNingSelleInfoLiidestamineÄriregistrigaTehingugaSeotudIsikute Väljatoomiseks,”http://bit.ly/1XRK2nM 5Riigikantselei,Estonia’sActionPlaninParticipatingintheOpenGovernmentPartnership2014-2016 (Tallinn,2014),13,http://bit.ly/1S6jUkU 6Riigikantselei,EestiTegevuskavaAvatudValitsemisePartnerlusesOsalemisel2014-2016:Tegevuskava TäitmiseVahearuanne(Report,Talllinn[sic],2015),30,http://bit.ly/1Mml9Qe 7EestiKoostööKogu,ValitsuskomisjoniJaOmavalitsusliitudeKoostöökoguDelegatsiooniLäbirääkimiste Kokkuvõte2016.AastaRiigieelarveOsas(Report,Tallinnas,2015),http://bit.ly/1XRKP83 8LiisKasemets,AvatudValitsemisePartnerluseKoordineerivKogu(Meetingprotocol,Tallinn,8September 2015),2,http://bit.ly/1XRKRwB 48 8:Guidelinesforcitizenbudgeting Actionplancommitmenttext:1 4.4:Compilingtheguidelinesforlocalauthoritiesforprovidingaconciseoverviewofthe localbudgetunderstandabletoacitizen,inamannersimilartotheStateBudgetStrategy andthestatebudget StartDate:1November2014 EndDate:30March2015 ResponsibleInstitution(s):MinistryofFinance SupportingInstitution(s):E-GovernanceAcademy,localgovernmentassociations,the GovernmentOffice ✔ ✔ ✔ Whathappened? Thisactivityaimstotransferknowledgefromthecentralgovernment’sMinistryof Financetolocalmunicipalitiesonhowtocreateandhowtopublishbriefoverviewsof localgovernmentbudgetsinauser-friendlyandreadableway.Althoughsomelocal municipalitiesexperimentedwithparticipatorybudgeting,theymostlydonotcreate user-friendlyaccesstobudgetsorspendingdocuments.Thisactivitywasasteptowards disseminatingOGPprinciplesofopennessatthesubnationallevel. TheMinistryofFinancepublishestheStateBudgetStrategyforthefollowingbudgetary yearandthesubsequentthreeyears,aswellasannualbudgetstoinformthegeneral publicoffinancialforecastsandbudgetedrevenuesandcosts.InJanuary2015,the MinistryofFinancepreparedguidelinesforthelocalgovernmentsonpreparingbrief overviewsoflocalbudgets.TheguidelineswereaddedtotheMinistryofFinance’s webpageandintroducedtolocalmunicipalities.TheIRMresearcherfoundthe commitmenttobecompletedbecauseguidelinesarepublished2andwereintroducedto thelocalgovernments.Thechallengefacedbythegovernmentistoincreaselocal municipalities’interesttofollowingtheguidelines.BecausetheMinistryofFinancehas aseparatedepartmentaddressingquestionsfromlocalgovernments,theycould advocatetheguidelineswhilepromotinggoodexamples.Localgovernments’ representativestakingpartintheIRMresearcher’sfocusgroupwerenotawareofthe guidelines,andtheydidnotconsiderittobeausefulactivity,ingeneral(atleastfor theirmunicipalities).Civilsocietyorganisations(CSOs)welcomedactivitiesthatmight createbetteraccesstoinformation,buttheyquestionedwhethertheguidelinesreach thetargetgroupsandiftheyarefollowedinpractice. Diditmatter? TheIRMresearcherconsidersthepotentialimpactoftheactivityasminorbecause variousnationalandinternationalguidelinesandsuggestionsthathelpcreateasimple overviewaboutlocalgovernmentbudgetsalreadyexisted.Theactivitydoesnotcreate Complete Limited ✔ Substantial Completion Notstarted Transformative Moderate Minor PotentialImpact None Tech.andinnov.for transparencyand accountability Publicaccountability Civicparticipation Accessto information OGPValueRelevance High Low None Commitment Overview Medium Specificity 49 anynewproduct,butoffersanEstonianversionofit.Becauseusingtheguidelinesis optional,oneshouldnotexpectalargenumberofmunicipalitiestofollowthem. AccordingtotheMinistryofFinance,sofartheinterestofusingtheguidelinesislow becauselocalmunicipalitieshavelimitedbudgets,andallextracostsforcompilingand publishingthereportsareviewedmostlyasanadditionalduty,notasanopportunity. LocalgovernmentrepresentativesintheIRMresearcher’sfocusgroupswerenotaware oftheguidelines,norhadotherstakeholdersheardabouttheguidelines. Movingforward ThestakeholderstheIRMresearcherconsultedhadsomewhatdivergingopinionson thistopic.Localgovernmentrepresentativessuggestedmorepublicitytoimprove awarenessandusageoftheguidelines.Nongovernmentalorganisationsadvocatedfor moreemphasisonsharinggoodorbestpracticesonhowlocalgovernmenthavecreated andpublisheduser-friendlyandreadablebudgets,ratherthanmoreemphasisonthe guidelines.Overall,becauseinterestinusingtheguidelinesislow,theIRMresearcher recommendsinshort-termactivitiesexplainthebenefitsofusingtheguidelines, includingdemonstratinggoodexamplesfromlocalmunicipalities.Atalaterstage,a commitmentwithpossiblymoreimpactcouldbetoofferstatefundingforpilotprojects invarious-sizedlocalgovernments.Thepilotprojectsshouldtestanddiscoverthemost workable,valuable,anduser-friendlyapproachestocreateandtopublishlocal governmentbudgetsorsub-budgets. 1Whilethedescriptionoftheactivitiesintheactionplanislimited,theIRMresearcherdrewonadditional informationfromtheMid-termProgressReport,theGovernmentOffice’swebsite,additionalanalyses,and interviews.Thesameprincipleappliesforotherclusters. 2“KohalikeOmavalitsusteFinantsjuhtimine,”Rahandusministeerium,http://bit.ly/1LLv8OX 50 9:Citizen-centredpublicservices Actionplancommitmenttext:1 5.1:Aninteractiveweb-basedtoolboxfordevelopingpublicserviceswillbecreatedwhere servicedevelopersfromthepublic,privateandNGOsectorcanobtainguidelines,methods, handbooks and best practices for developing new services or for redesigning existing services. StartDate:1September2014 EndDate:30September2016 5.2:Tocreateanoverviewofpublicserviceswhereallpublicserviceswouldbedescribedin aunified,machineandhumanreadableform,andwherecitizenscanfindinformationon whatqualitylevelserviceispromisedtothem StartDate:1July2014 EndDate:31December2015 5.3: Pilot projects will be carried out with selected public services being designed in accordancewiththeguidelinesofdesigninguser-friendlye-services StartDate:Notspecified EndDate:30June2016 EditorialNote:Thisclusterofactivitiesfocusesondesigningpublicservicesin accordancewithco-creationandauser-centricapproach.Itwillcreatebetter preconditionstodevelopandtousepublicservicesinauser-centricmanner. ResponsibleInstitution(s):MinistryofEconomicAffairsandCommunications SupportingInstitution(s):StateInformationSystemAuthority(RIHA),Ministryof Finance(publicprocurementregistry),othergovernmentinstitutions 5.1.Guidelines forredesigning publicservices ✔ ✔ ✔ 5.2.Registryof publicservices ✔ ✔ ✔ 5.3.User-centric publicservices ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ Note:Undertheoldcriteriaofstarredcommitments,commitment5.2wouldhave receivedastarbecauseitismeasurable,clearlyrelevanttoOGPvaluesaswritten, ofmoderatepotentialimpact,andsubstantiallyorcompletelyimplemented.The IRMupdatedthestarcriteriainearly2015. Whathappened? Thefocusofthisclusteristheuser-friendlinessofpublicservices.Withtheaimtoraise theskilllevelofcivilservantsandtomotivateauser-centricapproach,several handbookswerepublished.Forexample,guidelinesonuser-focusedplanningof deliveryprocessesandondesigninguser-friendlye-serviceswerepublished.Currently, thereisnouniformdatabaseoftheservicesprovidedbygovernmentagenciesandlocal 51 Complete Substantial Limited Completion Notstarted Transformative Moderate Minor PotentialImpact None Tech.andinnov.for transparencyand accountability Publicaccountability High Medium Low None Commitment Overview Civicparticipation OGPValueRelevance Accessto information Specificity authorities.Withoutacomprehensivedatabaseandaccessibleregister,itischallenging toinitiateco-operationbetweenpublicinstitutionsortodevelopintegratedservices. Thisclusterofactivitiesaimstomakematerialseasilyusableforpublicservices providersaswellasforserviceusersandotherstakeholders. Activity5.1aimstoprepareguidelinesontheredesigningofpublicservices.Toachieve thegoal,allmaterials(guidelines,methods,handbooks,andbestpractices)havetobe madeeasilyaccessibleandusablebydevelopinganinteractiveweb-basedtoolboxfor allthepublicservicedevelopersfromthepublic,privateandnongovernmental organisationsector.Whilethegovernmentgatheredthematerialsforthetoolbox,they reportedlackingfinancingtomakethetoolboxinteractive.TheIRMresearcherfound thelevelofcompletionofthisactivitytobesubstantial. Activity5.2aimstocreateanoverviewofallpublicservicesintheportfolioofthe MinistryofEconomicAffairsandCommunications.Init,publicservicesaredescribedin aunified,machine-andhuman-readableform,andcitizenscanfindinformationonthe qualitylevelofservicesthattheyshouldexpecttobedelivered.Sofar,theMinistryof EconomicAffairsandCommunicationsdescribedandpublishedthepublicservicesit anditsagenciesprovide.2Otherministriesareexpectedtofollowtheexample.Allpublic e-servicesareexpectedtobedescribedinaunifiedformatbyMarch2016.3Accordingto theIRMresearcher,thelevelofcompletionofthisactivityissubstantial. Activity5.3aimstocarryoutpilotprojectsinwhichselectedpublicservicesare designedaccordingtoguidelinesofuser-friendlye-services.Toachievethegoal,several e-serviceswillbedeveloped.Sofar,fourpilotprojectswerefundedtodesignuserfriendlye-services:(1)theEstonianTaxandCustomsBoarde-reschedulingtaxesand theEstonianRoadAdministration’se-services;(2)theprivilegesandrightsofatraffic registry;(3)alogbookofsamplenumbers;and,(4)orderingandmanagingnumber plates.TheIRMresearcherfoundthelevelofcompletionofthisactivitytobesubstantial becauseallfourprojectsareintheirfinaldevelopmentprocessandshouldbecompleted alreadybytheendof2015(theofficialdeadlinehadbeensettoJune2016). Diditmatter? Activities5.1and5.2arestillinprocessandthebroaderoutcomesoftheactivitiesare stilltocome.ThepublicservicesoftheMinistryofEconomicAffairsand Communicationshavebeendescribedandpublishedontheirwebpage,oneofthefirst stepstowardsthestandardisationofpublicservices.Itistooearlytoevaluatethe broaderoutcome.Thusfar,thefoure-servicestobedevelopedandfinalisedunder activity5.3receivedpositiveuserfeedback.However,foragenciesprovidingtheseeservices,theservicesarenotconsideredcoreoressential(e.g.logbooks,e-rescheduling taxes,etc.).Onhisblog,MargusSimson,ane-servicesexpert,recommendsamore unifiedsystemofdevelopingthee-servicesandtoolboxes.JanekRozov,Headof InformationSocietyServicesDevelopmentDepartmentattheMinistryofEconomic AffairsandCommunicationsbelievesthatcreatingaregistryforpublicservicesisoneof themostessentialactivitiesintheactionplan.Hebelievesthatitmighthavea transformingeffectondevelopingandupgradingpublicservices. Therearetwotypesofpublicservices:(1)mechanicalones(givingoutlicences, compilingthedata,etc.)and(2)professionalones(educational,medical,social services).Mechanicalservicesarerelativelyeasytostandardise.Inthesecases, unificationprocesscouldhelptoincreasethequalityofservices.Bycontrast,thesame approachdoesnotalwayshelptheprofessionalservices.Havingacommondesignfor theservicesdoesnotnecessarilymeanthatthequalityoftheserviceswillincrease. Academicorganisationsespeciallyacknowledgedthattheactivitiesareimplementedin 52 thefield,butforthesamereasonsmentionedabove,theywerescepticalaboutthe outcomes. AccordingtotheIRMresearcher,activities5.1and5.3haveminorpotentialimpact. Theywouldimprovethesituationtoacertaindegree,butmostoftheinformation producedandpublicserviceswereavailablealready.Activity5.2isofhigherpotential impactbecauseitgoesbeyondacentralisedportaltoincorporateinnovative accessibilityprinciples.Infact,theEuropeanCommissionrecognisedthiscommitment formakingEstoniaoneofthefirstEuropeanUnioncountriestousethe“CorePublic ServiceVocabularyApplicationProfile.”4 Differentpublicservicedevelopershavepointedoutthatdevelopingservicesrequiresa lotofresources.5Havingtheguidelinesforcommondesignoftheservicesdoesnot automaticallymeanthatallserviceprovidershavetheresourcestodevelopservices accordingly.Additionally,itisimportanttokeepthetoolboxmaterialsupdated (guidelines,methods,handbooks,andbestpractices)becausecircumstancesand expectationsforpublicservicesareconstantlychanging. Movingforward Forthisclusterofactivities,theIRMresearcherrecommendscompletingthepending implementation.Pendingactivitiesincludefindingpossiblefundsfordevelopingthe above-mentionedinteractiveweb-basedtoolbox(5.1),introducingtheunifiedsystemof publicservicestootherministries,laterdescribingallthepublice-servicesinunified way(5.2),andimplementingthee-servicesdevelopmentprojects(5.3). Fornextsteps,stakeholdersshouldconsidertheresourcestheOpenGovernmentGuide providesonthepublicservicetopic.6 1Whilethedescriptionoftheactivitiesintheactionplanislimited,theIRMresearcherdrewonadditional informationfromtheMid-termProgressReport,theGovernmentOffice’swebsite,additionalanalyses,and interviews.Thesameprincipleappliesforotherclusters. 2“ServiceSearch,”RepublicofEstonia,MinistryofEconomicAffairsandCommunications, http://bit.ly/1oagOEo 3Duringfinalisationofthisreport,thegovernmentreportedthat83institutionsmappedover1400 services.Theend-of-termreportwillevaluatethisactivitybecauseitfallsoutsidetheperiodcoveredbythis report. 4“KnownReuseoftheCPSV(-AP),”Joinup,EuropeanCommission,http://bit.ly/1UMel0W 5“AvalikudTeenused:ProbleemidJaVäljakutsedEriOsapoolteSilmis,”29October2015, http://bit.ly/1MFIuHo 6Theseresourcesareavailableonline.“PublicServices,”OpenGovernmentGuide,http://bit.ly/1q5dY57 53 10:Accesstoe-servicesfornon-residents Actionplancommitmenttext:1 5.4:StartofissuingdigitalIDdocumentstonon-residents,thusimprovingthe opportunitiesofnon-residentstousee-servicesandparticipateinaffairesofthesocietyas wellasbusiness StartDate:1December2014 EndDate:30June2016 ResponsibleInstitution(s):MinistryoftheInterior(first),governmentoffice(later) Co-operationpartner(s):theMinistryofEconomicAffairsandCommunications,the MinistryoftheInterior,theMinistryofFinance,theMinistryofJustice,theParliament, theEnterpriseEstonia,representativesfromprivatesector ✔ Unclear ✔ ✔ Whathappened? InEstonia,itispossibletousepublice-services,evenifyouareanon-resident.In December2014,thePresidentofEstonia,T.H.Ilves,gavethefirstdigitalidentification (ID)toanon-resident,EdwardLucas,awell-knownBritishjournalist.2Peoplewith digitalIDsbecomee-residents.Themaingoalsofthisactivityaretoimprovetheaccess toe-servicesfornon-residentsandtoissuedigitalIDdocumentstonon-residents.This wouldimprovee-residents’involvementopportunitiesbothintheEstoniansocietyand inbusiness,forexample,byenablingthemtoestablishandtoadministercompanies,to conductbankingservices,todeclaretaxes,tosigncontractsdigitally,andtoaccess internationalpaymentproviders.Theactivityalsoaimstoimprovethee-residency programmebyraisingthenumberofe-residentsandimprovinge-servicesforthem. Initially,theapplicationprocessforadigitalIDwasinconvenientbecauseinterestederesidentsneededtogotoEstoniatoconfirmtheirexistence.However,sinceMay2015, itispossibletoreceivethedigitalIDfromthenearestEstonianEmbassy.InSeptember 2015,5,000e-residentshadreceivedtheirdigitalID.3TheMinistryofEconomicAffairs andCommunicationshopestoreach60,000e-residentsbytheendof2017.Themain goaltohave5,000e-residentsbytheendof2015wasmet. Thee-residencyactivityreceivedalotofattention,andtheactivitywasexpanded.The followingactionswereconductedsincethestartoftheactivityinDecember2014:eresidencyapplicationprocessesweresimplified.Creatingacompanyandopeninga bankaccountvirtuallyiseasier,anddifferentinformationeventshavebeencompiled. Newco-operationpartnerswereaddedbecausetheactivityturnedouttobemore successfulthanexpected.PartnersincludetheMinistryofEconomicAffairsand Communications,whoisresponsibleforthe10MillionE-Estoniansprogramme,several representativesofstateinstitutionssuchastheMinistriesoftheInterior,Finance, Justice,theParliament,andEnterpriseEstonia(EAS)aswellasrepresentativesfromthe privatesector. 54 Complete Substantial Limited Completion Not started Transformative Moderate Minor Potential Impact None Tech. and innov. for transparency and accountability Public accountability Civic participation Access to information OGP Value Relevance High Low None Commitment Overview Medium Specificity TheIRMresearcherassessesthecompletionofthisactivityassubstantial.Someofthe missingactionshavebeenplannedfortheendof2015andforthebeginningof2016. Forinstance,thegovernmentisworkingondevelopingadditionale-servicesforeresidents.4 Diditmatter? Theinterestfore-residencyhasbeenmorepopularthanexpected.Thee-residency programmewentviralthroughsocialmediaevenbeforethegovernmentbegan promotingit.E-residentswereabletogoonlineandperformdifferentfunctionsliketax filings,annualreportsubmissions,shareholdermeetings,andsimplerthingslike changingacompany’se-mailaddress,whichrequiredvisitinganotarypriortotheeresidencyprogramme.Additionally,visitorsofEstoniacanusethee-residencycardin localpharmacies,libraries,andsupermarketsasadiscountcard.Throughthisactivity, EstoniaaimstoincreaseeconomicincomebytheextraincomegeneratedbyEstonian companieswhoofferservicestoe-residents,notbydirecttaxation.Moreover,Estonia receivedalotofattentioninworldwidemediachannelswithnomarketingcosts.This attentioncanincreaseforeigntradeinvestment,tourism,andexportbusiness.In2016, thegovernmentwantstostartanadvertisingprogrammeintheUStointroducetheeresidencyservicetoattractinternationalinterestinEstonianeconomy,science,and education.5 Whilethereareseveralbenefitsofe-residencyprogramme,therearealsosome challenges.TaaviKotka,theHeadoftheEstonianE-residencyProgrammeCouncil, admittedthate-residentsfindithardtousee-servicesandthatusinge-servicescanbe especiallychallengingforpeopleunfamiliarwithEstonianculture.6Eveniftheeresidencyprogrammereceivedpositivefeedbackoverall,therearerisksconnectedto theactivitysuchassecurity,moneylaundering,e-crime,e-identitytheft,e-framing,and e-terrorism.7Additionally,theprojectmuststayindependentfrompoliticalpowers.Itis importanttorememberthattheinvestorsofthee-residencyprogrammeareEstonian taxpayers. Civilsocietystakeholdersclaimthatitishardtoevaluatetherealoutcomeoftheeresidencybecausetheconceptisnewandstillatanearlystage.Theyaddedthateresidencymayhavereceivedtoomuchattention,therebydetractingfromother importantissuessuchastransparencyandstakeholders’involvement.Civilsociety stakeholdersbelievethattheissuesshouldbefixedbeforethegovernmentproceeds withthisactivity.E-residencyalsowascriticizedfortakingthefocusawayfromother areassuchaseducationalproblems,challengesfacedbyfoodindustries,andproblems inthemedicalsystem. Finally,whilethiscommitmentisinteresting,itisnotclearlyrelevanttoopen government.Aswritten,itdoesnotincludeaclearelementofaccesstoinformation, publicaccountabilityorcivicparticipation. Movingforward Thee-residencyprogrammehasavarietyofclearnextsteps.Theseincludeimproving theuser-friendlinessandcreatingregularupdatestoavoidabuse.Further,theeresidencyprogrammehasnotbeenresearchedacademically,anditopensanewfieldin thestudyofgovernmentandpublicadministration.Questionsexistaroundtheplaceof e-residencyinthe2018EUregulations,thepoliticalandlegalimplicationsiftheEU givesEstoniane-residentsanEUe-residency,andtheimplicationsfornation-statesif thedigital-IDsbecomeadoptedwidely.8 However,forthenextopengovernmentactionplan,stakeholdersshouldincludeonly commitmentsclearlyrelevanttotheOGPvaluesofopengovernment.Ifstakeholders 55 decidetoincludecommitmentsone-residenceorothere-services,theywillneedto articulateclearlycommitments’relevancetoaccesstoinformation,public accountability,orcivicparticipationingovernmentdecisionmaking. 1Whilethedescriptionoftheactivitiesintheactionplanislimited,theIRMresearcherdrewonadditional informationfromtheMid-termProgressReport,theGovernmentOffice’swebsite,additionalanalyses,and interviews.Thesameappliesforotherclusters. 2KadriHainsalu,“EestiEsimeseksE-ResidendiksSaabEdwardLucas,”Postimees,27November2014, http://bit.ly/1WNabDQ 3TaaviKotka,“E-Residentsus,RiiklikIdufirma,”Arvamus,Postimees,11October2015, http://bit.ly/1Rkj0oq 4Riigikantselei,“Tegevus5.4.MitteresidendiDigitaalseIsikutunnistuseVäljaandmiseAlustamine,” http://bit.ly/1T8KsGS 5Tegevus5.4,http://bit.ly/1T8KsGS 6Kotka,http://bit.ly/1Rkj0oq 7MariannKirsipuu,“OotamatultSuurHuviDigi-IDVastu,”Arvamus,Postimees,21February2015, http://bit.ly/1RCDryZ 8TaaviKotka;CarlosIvanVargasAlvarezdelCastillo,andKasparKorjus,“EstonianE-Residency:Redefining theNation-StateintheDigitalEra,”inCyberStudiesProgramme,WorkingPaperNo.3,(UniversityofOxford, September2015),13,http://bit.ly/1NfgPBv 56 11:Enhancingopendatasupplyandre-usebynongovernmentalactors Actionplancommitmenttext:1 6.1:Transformingofopendataportalopendata.riik.eefrompilotusetoso-calledrealuse, withaguaranteeforbasiclevelorganizationalsupport. StartDate:1July2014 EndDate:30November2014 6.2: Organizing of public competitions for opening data, incl. implementation of pilot projectsoflinkdata StartDate:1July2014 EndDate:31July2016 6.3:Organizingofeventsfacilitatingtherecyclingofopendata(hackathons,trainingsetc.) StartDate:1July2014 EndDate:31July2016 EditorialNote:Thisclusterofactivitiesfocusesoncreatingwideruseofopendataby enablingco-creationprocesseswithnongovernmentalactors.Theenddateforactivity 6.1waspostponedtoJanuary2015;andtheenddateforactivity6.3isforeseenfor Spring2016. ResponsibleInstitution(s):MinistryofEconomicAffairsandCommunications SupportingInstitution(s):AssociationofInformationTechnologyand Telecommunications,opendatacommunity,dataownersinthepublicsector 6.1.Opendata portal ✔ ✔ 6.2.Openingdata ✔ ✔ 6.3.Supporting nongovernmental opendatause ✔ ✔ ✔ ✔ Complete Limited ✔ ✔ ✔ ✔ ✔ ✔ Note:Undertheoldcriteriaofstarredcommitments,commitments6.1and6.2 wouldhavereceivedstarsbecausetheyaremeasurable,clearlyrelevanttoOGP valuesaswritten,ofmoderatepotentialimpact,andsubstantiallyorcompletely implemented.TheIRMupdatedthestarcriteriainearly2015. Whathappened? Theseactivitiesaimtocreatewideruseofopendatabyenablingnongovernmental actorstoparticipateintheco-creationofprocessessuchasnewknowledge, innovations,andservices.Activity6.1aimstotransformtheopendataportal opendata.riik.eefrompilotusetofulluse.AccordingtotheIRMresearcher,thisactivity iscompleted.Theopendataportalopened,andtheorganisationalstructuretokeepthe portalrunningwascreated. Substantial Completion Notstarted Transformative Moderate Minor PotentialImpact None Tech.andinnov.for transparencyand accountability Publicaccountability High Medium Low None Commitment Overview Civicparticipation OGPValueRelevance Accessto information Specificity 57 Activity6.2aimstoorganisepubliccompetitionsthatopendata.Toachievethegoal, pilotprojectsthatopendatawerefunded.AccordingtotheIRMresearcher,thisactivity wascompletedbecausethecompetitionforthebestpilotprojectwasorganisedand severalpilotprojectstoopendatawerefunded. Activity6.3aimstoorganiseeventsthatinvolvepublicparticipationintherecyclingand re-usingofopendata(hackathons,trainings,etc.).Sofar,therehavebeeninformation days2andsometrainingsaboutopendatarecycling.3AccordingtotheIRMresearcher, thelevelofcompletionofthisactivityissubstantialbecausemostoftheplanned activitiesalreadytookplace,butahackathonisstillplannedforSpring2016. Thisclusterofactivitiesislargelyacontinuationfromthepreviousactionplan2012– 2014.4Itincreasestheambitionlevelconcerningthepubliccompetitionsandthe recyclingofopendata.In2014,agreenpaperonopendatawaspresentedonregulating recyclingandre-usageofdata.5ThePublicInformationActestablishedaregulatorybase foropeninggovernment-helddata.TheActstatedthat,by1January2015,freeaccessto datacollectionshadtobeguaranteed,andthedatahadtobepublishedinamachinereadableform.6 Diditmatter? Upgradingtheportal,assetoutbyactivity6.1,willcreatethenecessaryinfrastructure tofurtherdatause.Theotheractivitiesinthiscluster—organisingcompetitions(6.2) andhackathons(6.3)—supportgovernmentagencies’publicationofdataandgenerate nongovernmentalactors’andbusinesses’motivationtore-usedata.Re-usingdatacan reducethenumberofrequeststogovernmentinstitutionsandtherebyreducethe bureaucracyandsaveusers’time.7Thepotentialimpactofcommitmentsixismoderate becauseEstoniadoesnotproduceenoughvaluabledataforbroaderscaleanalysis.The databasesaretoosmalltocreatevaluableanalysisoutofthem.Uploadingdatais voluntaryandusingopendatainitscurrentformsometimescanbemorecomplicated thanmakingofficialinformationrequeststogovernmentinstitutions.Currently,the availabledataareveryhardtousebecausetheyhavenotbeencleanedandeach organisationuploadeddatabasedontheirownlogic.Overall,accordingtoacademic, private,andcivilsocietystakeholders,theusabilityofthedataisverylow. Therewouldbemorevalue,especiallyforprivatesectororganisations,ifsimilardata wereavailablefromneighbouringcountries,whichwouldallowformore comprehensiveanalyses(e.g.fromBalticcountries,Nordiccountries,Centraland EasternEuropeancountries,etc.).Inthiscontext,EstonianPresidentToomasHendrik IlvessaidthatEstoniaandFinlandshoulddevelopadataexchangeandpossiblyleadthe wayincross-borderdigitalco-operation.8 Ontheotherhand,theDeputySecretaryGeneralforCommunicationsandState InformationSystemsattheMinistryofEconomicAffairsandCommunications,Taavi Kotka,saidthatmoststateinstitutionshavenotopenedtheirdataandarebreakingthe law.9Nongovernmentalorganisationsalsopointedoutthatthechallengefacedbythe governmentistomakethedatabaseknownamongpotentialusersandtokeepthe databasesconstantlyupdated. Movingforward First,theIRMresearcherrecommendscompletingactivitiesthathavenotbecompleted yet,includingorganizingeventsthatfacilitaterecyclingopendata,likehackathonsor trainings,evenifthoseeventscannotbehelduntilafterthecurrentOGPactionplanis replacedinJune2016. Then,theIRMresearcherrecommendsadditionalworkinthissector.Stakeholders shouldconsiderthefollowingsuggestionsandobservations: 58 • • • AlthoughEstoniaisknownasane-country,onlyafewdatasetsavailable.Allthe consultedstakeholdersagreedontheneedtomakeadditionalapplicationsand datasetsavailable. Thegovernmentshouldconsiderthecostsandbenefitsofcreatingcivilservant positions,especiallydedicatedtoopendatamanagement,whichthecountry currentlydoesnothave.OthergovernmentsliketheUnitedStatesandthe UnitedKingdomprioritisedopendatabycreatingspecificopendataroles. Dedicatedcivilservantswillbemoreeffectiveatopeningdataifthatisnotjust anadditionaltaskamongmanyothers. Thegovernmentneedswide,basicstandardsonhowdataareuploadedand whatisconsideredcleandata.PursuingtheFive-StarSchemeforopendataoran opendatacertificatewouldbeusefultosetgoalsandtoidentifybestpractices.10 Finally,anewcommitmentwithpotentiallymoreimpactcouldrevolvearound informingpotentialdatabasesusersaboutthevariouspossibilitiesavailabletothem anddevelopingclear,easy-to-usefeedbackmechanismsfordatausersandproviders. Forexample,theycouldidentifyprioritydatasetsforrelease.Suchanopenfunction wouldbeusefulindecidingareasonablenumberandcontentofdatasets. 1Whilethedescriptionoftheactivitiesintheactionplanislimited,theIRMresearcherdrewonadditional informationfromtheMid-termProgressReport,theGovernmentOffice’swebsite,additionalanalyses,and interviews.Thesameappliesforotherclusters. 2“Ettekanded,”TarkE-Riik,http://bit.ly/1T8KUVK 3“Hommikuseminar:MisOnAvaandmedNingKuidasNeidPraktikasHallata?,”EestiKoolitus-Ja Konverentsikeskus,http://bit.ly/1WNaRZZ 4“Estonia,”OpenGovernmentPartnership,http://bit.ly/1RpbQfp 5“AvaandmeteRohelineRaamat[OpenDataGreenPaper],”AvaandmetePortaal, https://opendata.riik.ee/roheline-raamat 6RepublicofEstonia,“PublicInformationAct,”http://bit.ly/1UPL2JK 7InstituteofBalticStudiesandPraxis,E-TeenusteKasutamiseTulemuslikkusJaMõjubyTarmoKalvet, MarekTilits,andHilleHinsberg(Tallinn,2013),http://bit.ly/1UoNxEi 8RepublicofFinland,“EstonianandFinnishHeadsofStateDiscussedtheFutureofCross-BorderEServices,”Pressrelease,OfficeofthePresident,11November2015,http://bit.ly/1UMhU7h 9“EestiAvaandmeteKasutamistPiirabKohalikTuruolukord,”Uudised,Err,23March2015, http://bit.ly/1VM4Kqw 10LeighDodds,“Comparingthe5-StarSchemewithOpenDataCertificates,”News,OpenDataInstitute,20 February2015,http://bit.ly/1oaiVIl 59 V.Process:Self-assessment Thegovernmentcompiledamid-termself-assessmentreportinOctober2015togivean overviewofthefirstyearoftheactionplan’simplementation.Thereportwasopenfor publicconsultationfortwoweeks,andtheministriesapprovedit.Theself-assessment reportdidnotincludedetailedanalysisoftheactionplan’scompliancewiththeprevious IRMreport’ssuggestions.However,basedonthecontentoftheactionplan,itcanbe concludedthattherecommendationswerefollowedonlyinpart. Self-assessmentchecklist Wastheannualprogressreportpublished? Yes Wasitdoneaccordingtoschedule? No Isthereportavailableintheadministrativelanguage(s)? Yes IsthereportavailableinEnglish? Yes Didthegovernmentprovideatwo-weekpubliccommentperiodon draftself-assessmentreports? Yes Wereanypubliccommentsreceived? No IsthereportdepositedintheOGPportal? Yes Didtheself-assessmentreportincludereviewofconsultationefforts duringactionplandevelopment? Yes Didtheself-assessmentreportincludereviewofconsultationefforts duringactionplanimplementation? Yes Didtheself-assessmentreportincludeadescriptionofthepublic commentperiodduringthedevelopmentoftheself-assessment? Yes Didthereportcoverallofthecommitments? Yes Diditassesscompletionofeachcommitmentaccordingtothetimeline andmilestonesintheactionplan? No DidthereportrespondtotheIRMkeyrecommendations(2015+only)? Yes Summaryofadditionalinformation TheGovernmentOfficepreparedthegovernment’sself-assessmentreportincooperationwiththerepresentativesoftheministriesthatco-ordinatedtheactionplan’s activitiesaswellasnongovernmentalorganisations.Accordingtotheexplanatorynote ofthedraftself-assessmentreport,theGoodPracticeofPublicEngagementwas followedincompilingthereport.1 60 Thegovernmentfirstsenttheself-assessmentreporttotheOGPCo-ordinatingBoardon 3September2015,inpreparationfortheirintroductionanddiscussionattheBoard’s meetingon8September2015.ItwasdecidedthatthemembersoftheCo-ordinating Boardcouldgiveadditionalfeedbackandmakesuggestionstothereportuntil10 September2015.2Thedraftreportwaspublishedfrom12to25September2015for publicconsultationonthecentralcivicengagementwebsite(www.osale.ee).3Apress releaseatthebeginningofthepublicconsultationwaspublishedon14September 2015.4Nocommentswerereceivedduringthepublicconsultation.Theself-assessment reportalsopassedanofficialapprovalroundintheministriesfrom15to25September 2015.Thereportthenwassubmittedtothegovernment’ssessionon28September 2016andthegovernmentdiscussediton1October2015,5adayafterthedeadline(30 September2015). Theself-assessmentreportassessedthecompletionofcommitmentsaccordingtothe timelinesetintheactionplan.However,asthedetailsoftheactivitieswerespecified onlyaftertheadoptionoftheactionplan,thetimeframechangedforsomeactivities. Theself-assessmentreportreflectedtheupdatedscheduleinitsanalysis.Further,the actionplandidnotcontainmilestonesorindicatorsfortheactivities.Thesewere specifiedonlylateralongwiththeotherdetailsofeachactivity.Further,theselfassessment’soverviewofimplementationstatusforeachactivity(includingcompleted andfurtherwork)isbasedontheupdateddetails.Themid-termself-assessmentreport concludedthatoutofatotalof23activitiesplanned,fiveactivitieswerefinishedfully duringthefirstyearofimplementation(originally,sixhadbeenplannedtobe completed).Thereportfoundthat13activitieswereinprogressinaccordancetothe initialschedule,andthetimeframeforfiveactivitieschanged.6 Whentheresultsoftheself-assessmentreportwerediscussedattheCo-ordinating Board’smeetingon8September2015,itwassuggestedthatthegeneralpublicshould beinformedoftheresultsoftheOGPactivities.TheGovernmentOfficerespondedthat broadercommunicationwouldcommenceafterthecompletionofActivity1.3(acivic engagementsectiononthenewgovernmentwebsite),allowingforinvolvement-related informationtobeprovidedinoneplace.7 Follow-uponpreviousIRMrecommendations Thegovernment’sself-assessmentreportdidnotincludeaseparatesectiononhowthe resultsofthepreviousIRMreportwereusedtoimprovetheprocessofthedevelopment andimplementationoftheactionplan.DirectreferencetotheIRM’srecommendations wasmadeonlyingeneraltermsinboththeself-assessmentandtheactionplan.They statedthattherecommendationswereconsideredoneofthesourcesofinputfor severalissues:determiningpriorityareasandotheractionplancontent,decidingonthe institutionresponsibleforOGP,andestablishingaforumforco-operationandthe principleofphase-basedimplementationoftheactionplan. Intermsofcontent,theactionplandidnotrespondtoalloftheIRM’ssuggestions. BelowisanoverviewofthepreviousIRMrecommendations,andthecurrentIRM researcher’sanalysisonthenewactionplan’scompliancewiththem. Stakeholderengagement: • Recommendation1:Thegovernmentshouldreachouttothepublicwhile renewingtheactionplan.Variousmeasureswereusedtoraiseawarenessof OGPandtoinvolvestakeholdersintheactionplandevelopmentand implementation.Theconsultationsincludeddifferentnongovernmental participants.Inadditiontocivilsocietyorganisations(CSOs),theprivatesector wasrepresentedbytwoemployers’associations.TheTradeUnion 61 Confederationalsoparticipated.Thiswasanimprovementfromtheprevious actionplandevelopmentandimplementation. Nevertheless,thecircleofstakeholdersthatparticipatedremainedlimited.The OGPConsultationBoardandtheOGPCo-ordinatingBoardhadvirtuallythesame nongovernmentalparticipants.Inaddition,althoughthelocalgovernmentsand theParliamentwereconsulted,theirparticipationinthedevelopmentand implementationphasewaslimited.Despiteawareness-raisingandpublic consultationefforts,itisunknownwhethertheawarenessofthegeneralpublic increased. • Recommendation2:Provideaclearagendaforconsultationandengagein proactivecommunication.Thetimelineandengagementplanforactionplan development(includinginformationonplannedactivities,targetgroups,and expectedresultsofeachactivity)wasavailableontheGovernmentOffice’s website,althoughtheconsultationshadstartedbeforeitwaspublished. Invitationstoparticipateindraftingtheactionplanweresenttodifferent parties,dependingonthecontributionexpectedfromthem.Forinstance,the participantsinvolvedintheOGPConsultationBoardwereinvitedtoparticipate atthebeginningofthepreparations.However,thegeneralpublicandother partiesnotinvolvedintheactionplan’sinitialdevelopmentwereinvitedor informedonlyinthefinalstagesofthedrafting. • Recommendation3:ThegovernmentshouldcreatespaceforCSOsto engageinimplementingandmonitoringthecommitments.The recommendationwasfollowedwhentheofficialOGPCo-ordinatingBoardwas createdtooverseetheimplementationoftheactionplanandtomakeOGPrelateddecisions.Nongovernmentalorganisationsalsowereincludedascooperationpartnersintheimplementationofseveralactivities.Forinstance,the EstonianCo-operationAssemblyistheinstitutionresponsibleforthe implementationofoneactivity. OwnershipandscopeofOGP • Recommendation4:Defineclearresponsibilityandownershipbyonelead agency,andsetupatransparentmechanismforco-ordinatingOGP.The recommendationwasheededwhentheGovernmentOfficewasdesignated responsiblefortheco-ordinationofOGP.Co-ordinationwasenhancedwiththe creationoftheOGPCo-ordinatingBoard,ledbytheSecretaryofState. • Recommendation5:Expandtheactionplanbysubnationallevelactivities. Localgovernmentassociationswereinvolvedasco-operationpartnersinthe implementationofsomeactivitiesintheactionplan,andsomeactivitiesaffect localgovernments.However,noseparateactivitieswereplannedforlocal governments. • Recommendation6:ExpandingtheactionplanwiththeParliament activities.TheParliamentwasinvolved,butitsinvolvementhasbeenlimited. TheParliamentwasconsultedduringtheactionplandevelopment,andthe Parliamentisaco-operationpartnerforoneParliament-relatedactivityplanned withintheactionplan. Ambitionoflevelofcommitmentsandoverallactionplan • Recommendation7:EstoniashouldselectOGP-relatedtopicsthatare regardedasambitious(i.e.,exceedingthepresentrateofperformance). Theambitionleveloftheactionplancanbeconsideredmodestandshallow. Manyoftheactivitiesincludedintheactionplanwereplannedalreadyorwere 62 intheprocessofbeingplannedbytheministriesinotherstrategies. Nevertheless,ofalltheactivitiesalreadyplanned,theaimwastoselectthemost ambitiousonestoincludeintheactionplan.8 MeasurementofcommitmentsandOGPgoals • Recommendation8:Setclearbaselineswithassociatedindicatorsand targetlevelsofachievementsofcommitments.Theactionplanfor20142016stilldidnotincludeindicatorsandmethodsforverifyingprogress.The detaileddescriptionsofactivities(includingmilestonesandassociated indicators)werespecifiedonlyaftertheactionplan’sadoption.Institutions responsibleforeachactivitydidthiswithconcernedpartieswhoseactivityarea relatedtoanactivity.TheOGPCo-ordinatingBoardapprovedthedetailed descriptions,andtheGovernmentOffice’swebsitepublishedthem.Inaddition, aspartofrecommendationeight,thepreviousIRMreportsuggestedthatitmay provenecessarytoabandonorre-structuresomeexistingcommitmentsorto addnewcommitmentstotheactionplanduringtheactionplanimplementation. Thissuggestionwastakenintoaccount,andtheimplementationoftheaction planfor2014-2016wasdesignedtobemoreflexibleandphase-based.It allowedactivitiestobeimplementedstage-by-stage,andadjustmentswere madetotheactivitieswhenevernecessary.9 1“EestiTegevuskavaTäitmiseAruanneAvatudValitsemisePartnerlusesOsalemisel,”Eelnõude Infosüsteem,September2015,1,http://bit.ly/1SaTMoZ 2LiisKasemets,AvatudValitsemisePartnerluseKoordineerivKogu(Meetingprotocol,Tallinn,8September 2015),1-2,http://bit.ly/1XRKRwB 3OsalusveebiHaldabRiigikantselei,EestiTegevuskavaTäitmiseAruanneAvatudValitsemisePartnerluse Osalemisel[PublicConsultationontheSelf-AssessmentReport]byIlonaKään(Report,12September2015), http://bit.ly/1Rr4Gt8 4LiisKasemets,“AVPTegevuskavaTäitmiseVahearuanneOnAvalikulKonsultatsioonil,”Pressreleaseon thebeginningofpublicconsultationonself-assessmentreport,GovernmentOffice,14September2015, http://bit.ly/22zUzuh 5KristiinaTiimus,“EestiOnKaasanudVabaühendusiAvatudValitsemisePartnerlusseKõigeParemini,“ Uudised,Riigikantselei,1October2015,http://bit.ly/1UgYeIQ 6RepublicofEstonia,Estonia’sOpenGovernmentPartnershipActionPlanfor2014-2016:TheInterimReport ontheImplementationoftheActionPlanbytheGovernmentOffice(Tallinn,2015),10,http://bit.ly/1ShJ5Ds 7Kasemets,2,http://bit.ly/1XRKRwB 8Riigikantselei,“Kokkuvote30.Aprillil2014RiigikantseleisToimunudAvatudValitsemisePartnerluseII Noupidamisest[SummaryoftheOGPConsultationBoard’sMeetingon30April2014],”2-3,30April2014, http://bit.ly/1Sb0Sd0 9Estonia’sActionPlan,18,http://bit.ly/1S6jUkU 63 VI.Countrycontext Thissectionplacestheactionplancommitmentsinthebroadernationalcontextand discussestheconcretenextstepsforthenextactionplan.Thekeyadditionalpointsof Estonia’scontextinvolveparticipation,localopengovernment,corruption,andtechnology. Partnershipbetweenpublicauthoritiesandcivilsociety,inclusionof nongovernmentalactors Estoniahasbeenconsideredsuccessfulininvolvingnongovernmentalpartiesintothe development,implementation,andmonitoringoftheOGPactionplan.1Inaddition, basedontheUSAIDCivilSocietyOrganisation(CSO)SustainabilityIndex,Estoniaisa frontrunnerinCentralandEasternEuropeandEurasia.TheUSAIDCSOSustainability Index’sanalysisconcludesthatCSOsinEstoniahaveasupportivelegalenvironment,a strongsupportsystem,apositivepublicimage,andhavebeenconsideredstrong advocatesandserviceproviders.2CSOsareallowedtooperatefreelywithoutfearof harassment. Theinclusionofnongovernmentalstakeholdersingovernmentprocesseshasreceived specialattentioninEstoniaformorethanadecade.In2002,theParliamentapproved theEstonianCivilSocietyDevelopmentConcept(theConcept)3thatdeterminedthe principlesforpartnershipbetweenpublicauthoritiesandcivilsociety.TheConcept createdaframeworkforstrategicdevelopmentofcivilsociety,increasingcitizens’ activityandstrengtheningdemocracyinEstonia.Moreover,severallegalactsregulate inclusionofnongovernmentalactorsinpolicy-making,includingtheConstitution,the LawonPublicInformation,theLocalGovernmentOrganisationAct,theRulesofthe GovernmentoftheRepublic,theRegulationontheLegislativeDraftingofDraftActsin ParliamentaryProceedings,andtheRulesforGoodLegislativePracticeandLegislative Drafting.Thegeneralframeworkcreatedvariousentrypointsfornongovernmental participants.Inaddition,guidanceonstakeholderengagementhasbeenprovided.For instance,in2014,anewversionofthehandbookonnongovernmentalstakeholder engagementwascreatedforpublicadministratorsandCSOs.4Finally,followingthe GoodPracticeofPublicEngagement5isrequiredatvariousinstances. TheimplementationofvaluesandprinciplessetoutintheEstonianCivilSociety DevelopmentConcepthasbeenpromotedwiththeadoptionofCivilSociety DevelopmentPlans.ThegovernmentapprovedthelatestCivilSocietyDevelopmentPlan 2015-2020on19February2015.Thisplanfocusesontwopriorityareasthatshould strengthenthemainfunctionsofCSOsinsociety:(1)participationofCSOsand(2)their roleinpreventingandsolvingsocietalproblems.Thedevelopmentplancontinuesto developandtoensureatraditionofademocraticandopensociety. Asaresultofvariousefforts,publicadministratorsincreasinglyacknowledgethe importanceandpossibilitiesofferedbyincludingnongovernmentalstakeholders.6 Nevertheless,despitethefavourableframeworkandadvancementsovertheyears, variouschallengesstillaffectthequalityofinclusionofnongovernmentalparties.The shortcomingsrelatetobothsides.Ononehand,thepublicauthorityisnotalways interested,willing,orcapableand,hence,itisnotalwayssuccessfulinengaging nongovernmentalparties.Ontheotherhand,nongovernmentalpartiesdonotalways participateorcontribute. Fromthegovernment’sside,ithasbeennotedthatdecisionmakersdonotprioritise offeringopportunitiesforparticipationorinterestgroupinvolvement.Although knowledgeofitexists,thereisalackofresources,creativity,andwillingnessnecessary formeaningfulengagement.7Thus,nongovernmentalparties’engagementisnotalways 64 seenasanopportunity,butratherasanobligationandasanactivityseparatefromthe restofpolicy-makingprocesses.Initsmostcommonform,inclusionislimitedtoa formalprocessofinformingthegeneralpublicandnongovernmentalactorsand collectingtheircommentsonaparticularissue(e.g.adraftact). Moreover,bythetimenongovernmentalactorsareaskedtoparticipate,thesubstantive policydecisionsoftenhavebeenmadealready.Thisleaveslittle,ifany,roomfortheir input.Thisalsomeansthatinterestgroups’suggestionsthatareofatransformative nature(e.g.donotspecifyonlydetails)maynotbeconsidered,especiallywhen inclusiontakesplacetoolate.8Thenongovernmentalparticipantsinpolicy-making processesoftenareoverburdened,andinformationonvariousongoingprocessesis difficulttofind. Inaddition,thecircleofnongovernmentalactorsinvolvedisoftennarrow.Notenough co-operationorparticipationmeasuresarepracticedtowouldallowboththe experiencedandlessexperiencedCSOs(withregardtoparticipationingeneralorina certainsubjectarea)toparticipateindiscussions.Becauseofaninabilityto communicatewithcivilsocietyorbecauseofalackofcontactwiththem,notenough diverseandrelevantopinionsareincluded.Ithasbeennotedthatthisiswhypublic administrationshouldbemorediverseinitscompositionandshouldrepresentvarious socialgroups.9Ithasbeenfoundthatconsultationwithnongovernmentalorganisations andexpertstakesplacemoreoftenthanisdocumentedintheexplanatorynotesofdraft acts.10InasmallstatelikeEstonia,informalcommunicationinpolicy-makingoccurs easilyandisnotsomethingextraordinary. TheCivilSocietyDevelopmentPlan2015-2020statedthatacoreproblemofcivil societyengagementisdivergentexpectationsonparticipation:differentpartiesdonot understandthetasks,needs,andopportunitiesoftheoppositeside.Whilethepublic sectormightexpectproposalsfromnongovernmentalorganisationsthatareclear,well thought-through,andthattakeintoaccountthelargerpicture,nongovernmental organisationsmightexpectsimplerparticipationopportunities,moreopenness,and willingnessfordiscussionsandthinkingalong.Thenewdevelopmentplanaimedto replaceconsultativeengagementwithparticipationandco-operation.Engagementwas notconsideredatargetonitsownbutratheroneofthemethodstoimplementvarious actions. DespitetheincreasedviabilityandvisibilityofsomeCSOs,thereareconcernsaboutthe willingnessandcapacityofCSOsmoregenerally.NotallCSOshavethenecessary competency,time,andmoneytocontributetopolicy-makingprocesses.Thisiswhy oftenonlythemostcapable,advocacy-oriented,andstrongestorganisationscanfocus onensuringthatthepublicsectortakesintoaccounttheirinput. Anarrowcircleofnongovernmentalpartiesisableorwillingtocommittoparticipate cannegativelyinfluencethequalityofdecisions.Participationisespeciallyimportantin theagenda-settingphase,andfailuretohaveavarietyofinterestsorinterestgroups representedatthattimecanresultinanunbalancedrepresentationthroughoutthe process.Fortheparticipationtobesuccessful,itisimportantthattheCSOsfocuson democraticallyfindingthebestpersonsororganisationstorepresenttheirfield’s interestsinpolicy-makingandfindingopportunitiestoco-operatewithother nongovernmentalorganisations. OpengovernanceatthelocalgovernmentlevelandintheParliament DespitereceivinglittleattentionfromtheOGPactionplan2014-2016,opengovernance principlesareimportantinlocalgovernmentsandintheParliament.InEstonia,the localgovernmentisthelevelofpublicadministrationclosesttothecitizens,andithasa varietyofresponsibilitiesdirectlyaffectingthewell-beingofinhabitants.Givenits 65 significantrole,opengovernanceprinciplesshouldbefollowedbythelocal governments.Severallocalgovernmentunits(e.g.Tartu,Viljandi,Kuressaare,andElva) alreadystartedtofocusonincreasingtheopennessoflocalgovernancebyusing participatorybudgeting. Inaddition,attheinitiativeoftheE-GovernanceAcademyofEstonia,aspecialproject called“OpenGovernancePartnershipinLocalGovernments”startedin2014to introduceopengovernanceanditsvaluestolocalgovernments.Theprojectwilllasttwo yearsandbeadministeredinco-operationwiththeNetworkofEstonianNon-profit Organisations.TheprojectwasnotplannedwithintheOGPactionplan2014-2016,but theactionplanstatedthatthe“co-operationprojectpresentsagoodopportunityto learnhowtodesignsimilarprojects,sothattheexperienceaccumulatedatthelocal levelmayturnouttobesustainablyusable.“11Withinthisproject,asetofinstructions hasbeencompiledtoguidetheprocessofimplementingopengovernanceprinciplesin localgovernments.12 Demandsformoreopennessandnongovernmentalstakeholderinclusioninthe Parliamentalsohavebeenraised.Specialfocushasbeenputonincreasingtheopenness ofparliamentarycommittees.Inaddition,ithasbeenconsiderednecessarytoengage nongovernmentalstakeholdersmoreactivelyinthediscussionsofthecommittees.It hasbeennotedthatalthoughtheRiigikoguRulesofProcedureandtheInternalRules Actestablishprinciplesthatrecommendinclusion,actualinclusionvariesbetween differentparliamentarycommittees.Well-argueddiscussionsonpolicy-makingand policyoptionsrarelytakesplaceinparliamentarycommitteesand,giventhat,itisnot necessarilyinthebestinterestsoftheparliamentariansforthediscussionstobemade public.13 Corruptioncontinuestooccur BasedonTransparencyInternational’sCorruptionPerceptionsIndex2014,Estonia ranked26thoutof175evaluatedcountries.Accordingtotheindex,perceivedcorruption inthepublicsectorhasimprovedinrecentyears.Onascalefrom0(highlycorrupt)to 100(veryclean),Estoniareceived64pointsin2012,68pointsin2013and69pointsin 2014.14Nevertheless,corruptioncontinuestobeanissue.In2014,101corruptioncases wereregisteredatthelevelofthecentralstateandagenciesadministeredbythestate (includingstate-ownedcompaniesorfoundations).In2014,anadditional34cases occurredattheleveloflocalgovernmentsandagenciesadministeredbylocal governments,and163casesoccurredintheprivatesector.15Recentcorruptioncases thathavebeenmadepublicalsoemphasisetheexistenceofcorruption.Forinstance,in AugustandSeptember2015,allegationsofcorruptionwerelevelledinseparatecases against:(1)theCEOandboardmemberofstate-ownedPortofTallinnfortakingbribes, includinginarecentcontracttopurchasenewferriesforthecompany;16(2)theTartu ruralmunicipalitymayorforprovidingfinancestoanorganisationwithwhichhewas affiliatedandforembezzlingtheassetsofthemunicipality;17and(3)tothemayorofthe largestmunicipality,thecapitalTallinncity,foracceptingpropertiesandfavoursas bribesonbehalfofhimselfandhisparty.18Thepresenceofcorruptioncasesatthelocal levelonceagainhighlightstheneedtoimproveopengovernanceinlocalgovernments. In2013,theAnti-CorruptionStrategy2013-2020wasadopted.TheStrategyaimedto promotecorruptionawareness,toimprovetransparencyofdecisionsandactions,to developinvestigativecapabilitiesofinvestigativebodies,andtopreventionof corruptionthatcouldjeopardisenationalsecurity.19TheStrategydeemeditimportant thatthelegislativedraftingandpoliticaldecisionmakingprocessesshouldbe transparent,namelythatitshouldbepossibletounderstandwhoinfluencedthe decisionsandhowtheyweremade.AccordingtotheStrategy,entrepreneursperceive corruptionasmoreprevalentatthecentralstatelevel.Nevertheless,localgovernments 66 arenotimmunetocorruption,whichrelatestothelackoftransparencyofactivities, weakinternalauditsystems,conflictsofinterestsinpublicprocurements,and preferentialtreatmentinvarioustransactions.TheStrategyhighlightedthatoneofthe areaswherecorruptionisprevalentispublicprocurement(bothatthelocalandstate levels),duetothelargeamountoffinancialresourcesandhighdiscretionarypowerof decisionmakersinvolvedintheprocesses. Accordingtothe2014annualprogressreportoftheAnti-CorruptionStrategy,most attentionwasonincreasingpeople’sawarenessofcorruption,ontransparencyof variousfinancialtransactions,andonorganisationalanalyticalcapacityofEstoniato dealwithcorruption.Itistooearlytoevaluatehowsuccessfultheseactivitieswere,but theseactivitiesmostprobablyhavehadsomepositiveimpact,givenEstonia’s improvementsinTransparencyInternationalCorruptionPerceptionsIndex. Inaddition,basedontheGroupofStatesagainstCorruption(GRECO)’s recommendationsmadetoEstoniain2012,measureshavebeentakentoprevent corruptioninParliament.Forinstance,aCodeofConductformembersofParliament wasadoptedinDecember2014.Inaddition,anewsystemfordeclaringpublicofficials’ assetsandinterestslaunchedin2014.Itinvolvedthedigitisationofdatacollectionanda storagesystem.However,GRECOemphasisedthatthesupervisionoftheCodeof ConductandthesystemforthedeclarationofassetsandinterestsbytheAntiCorruptionSelectCommitteeofParliamentshouldbeimproved,andtheawarenessof parliamentariansshouldbeincreasedfurther.20 Intheprocessofrisingcivicparticipationindebates,CSOshavebecomemoreactivein uniting,representing,andexpressingtheviewsoflike-mindedactors.Withthe professionalisationofCSOs’advocacyroleandwithmoreactiveparticipationinpolicymaking,theneedfordevelopinglobbyingruleshasbeenstressedtoensure transparencyinpolicy-making.21GRECOpaidspecialattentiontotheParliamentand recommendedintroducing“rulesonhowmembersofParliamentengagewithlobbyists andotherthirdpartieswhoseektoinfluencethelegislativeprocess.”22TheAntiCorruptionStrategy2013-2020tookthisintoaccount.Itaimstodevelopgoodpractice andlobbyrulesforthepublicsector’sinteractionwithinterestgroupsin2015-2016. Currently,discussionsarefocusingonthechoicesforbetterregulationoflobbying. Informationsocietyandtechnology Estoniaisknownforbeingane-stateduetoitssuccessinusingtechnologytoimprove theprovisionofpublicservices(e-services)andinenhancingpossibilitiesfor democraticparticipation.Supportedbycitizenextensiveuseandentrepreneurs,several pioneeringtechnologicalsolutionswerelaunched,includingtheelectronicidentitycard thatallowstheprovisionofelectronicsignaturesandelectronicvoting.Accordingtothe OpenDataBarometer2014,Estoniaranks13thoutof86countriesbasedonitsuseof opendata.Basedontheanalysis,Estoniawaspartofthegroupofcountrieswithhighcapacityintermsofreadiness,implementation,andimpactofopengovernmentdata.23 ThePrinciplesofEstonianInformationPolicyadoptedbytheParliamentin1998and renewedin2006providesthegeneralframeworkforthedevelopmentofinformation society.Basedonthisgeneralframework,theEstonianInformationSocietyStrategy 2020wasadoptedin2013todirectthedevelopmentofinformationsociety.The Strategyincludesafocusonimprovingtheuseandaccessibilityoftechnologyaswellas thesafeuseofdatainthefieldofpolicy-makingandpublicadministration.TheStrategy hasthemainpurposesofguaranteeingawell-functioningenvironmentinEstonia, supportingtheextensiveuseofICT,andcreatingsmartsolutions,whichinturnwill increaseeconomiccompetitiveness,thewell-beingofpeople,andefficiencyof governance. 67 In2014,thegreenpaperonthemachine-readablepublicationofEstonianpublicdata wasadopted,complementingtheInformationSocietyStrategy.Itofferedanintegrated andsystematicapproachtoopendatapolicyinEstonia,discussingthecurrentsituation, problemsandchallenges,andgivingdirectionsforthefuture.Thegreenpaperwas especiallyimportantduetothePublicInformationActrequirementthatfrom1January 2015allpublicsectordatabaseshadtobedownloadableinmachine-readableformat.24 Initsoverviewoftheuseandpreservationofstateassetsin2013-2014,theNational AuditOfficefoundthatthegreenpaper’sweaknesseswerethatitsimplementationwas voluntaryandnoclearguidelineswereprovidedonhowpublicagenciesshouldmake dataaccessibletothepublic.25 Moreover,loadingdatabasesintothedatarepositoryhadanextremelyslowstart.The requirementwasknownsince2012,andaspecialopendataportal(opendata.riik.ee) wasopenedinJanuary2015,butbyMarch2015,onlyabout10publicsector informationholdershadmadetheirmachine-readabledataavailablethere.26However, ithasbeennotedthatitishardtocriticiseinformationholders(i.e.publicsector organisations)becausethegreenpaperonthemachine-readablepublicationof Estonianpublicdata,theguidingmaterialforsuchacomplicatedprocedure,was approvedtoolate.Itwasapprovedtwoyearsaftertherespectivelegalprovisionwas passedandonlyamonthbeforeitsimplementationdeadline. AccordingtoDirective2013/37/EUoftheEuropeanParliamentandoftheCouncilof26 June2013amendingDirective2003/98/EContheRe-useofPublicSectorInformation, Estonia(amongotherEUmemberstates)hadtoensuretheadoptionofnecessary implementingactstoensurecomplianceby18July2015.27However,thetransposition oftheDirectivewasdelayedbecausethelegalanalysis,theassessmentofcomments,the assessmentofamendmentproposalssubmittedintheapprovalround,andresolving disagreementstooklongerthaninitiallypredicted.ByOctober2015,thedraftact changingPublicInformationActandothernecessarylegalactshadbeensubmittedto theParliamentforapproval. Stakeholderpriorities Thestakeholders’prioritiesfromthecurrentactionplanweremainlyconnectedto publicparticipation,publicbudgeting,andimprovingpublicservices.Basedonthe commentsmadeduringpublicconsultation,itcanbesaidthattopicsnotincludedinthe actionplanbutalsoconsideredimportantbythestakeholderswereenhancinganticorruptionactivitiesandpromotingopengovernanceatthelocallevel.Forinstance, withregardtocorruptionprevention,theOGPCivilSocietyRoundtable(CSR)suggested thatspecialmeasuresaimedatensuringtheethicsofpublicofficialsandpreventing corruptionatthelocallevelshouldbeincludedintheactionplan.TheOGPCSRalso suggestedthatmeasuresshouldbeadoptedfortheprotectionofwhistle-blowers,and thetransparencyofpoliticalparties’fundingshouldbeincreasedbyspecifyingthe requirementsforreportingonmediacoverageandassociatedcostsduringelection campaigns. Inaddition,theOGPCSRfoundthatthegovernmentshouldplanaprogrammeforthe promotionofopengovernanceprinciplesandapplicationsonthelocalgovernment level.TheOGPCSRalsorecommendedthatlocalgovernmentsfacilitatetheuseof participatorybudgetingasanewengagementmeasure.28However,thesesuggestions werenotincludedintheactionplan. Finally,theOGPCSRalsoprioritisedfacilitatingopengovernanceintheParliament, whichreceivedlittleattentionintheactionplan.Accordingtotherepresentativeofthe E-GovernanceAcademy,theeffortsattheexecutivegovernmentlevelarenotenoughto haveabreakthroughinestablishedpracticesofpolicy-makingandstategovernanceor 68 toachievesignificantadvancementsintheimplementationofopengovernance principles.Accordingtotherepresentative,thisalsoneedstheparticipationofthe legislativebranchofgovernment,whichshouldserveasanexample.29 Scopeoftheactionplaninrelationtothenationalcontext Itisdifficulttoestimatetheactualcontributionoftheactionplanasmanyoftheaction plan’sactivitieswereplannedalreadyinotherstrategies,workdocuments,etc.,before itsadoptionwithintheframework.Duringtheactionplandevelopment,itwasstressed thattheactivitiesalreadyplannedbythepublicauthoritiesshouldbereportedandthe mostambitiousoneswouldbeselectedtobeincludedintheactionplan.30Perhapsthis iswhynoseparateresourceswereprovidedsolelyfortheimplementationoftheaction planandwhypublicadministratorsconsideritanadditionalactivity.Byrelyingon initiativesthatwereplannedalready,thelevelofambitionoftheactionplanremains limited.WhileOGPshouldcomplementexistinginitiatives,OGPrepresentsan opportunitytogobeyondthestatusquo.AstheArticlesofGovernancestate,these commitmentsshouldbe“ambitiousandgobeyondacountry’scurrentpractice.”31 Giventheoverallnationalcontext,theactivitiesplannedwiththeactionplancreate opportunitiesfortheadvancementofopengovernance.Nevertheless,theiractual impactdependsonhowwelltheactivitiesareimplementedandusedbytheirtarget groups.Forinstance,iftheinformationonparticipation,themeasurespromotingearlystageparticipation,orthee-servicesarenotusedbytheplannedbeneficiaries,the expectedresultswillbelimited. Theactionplanfailedtoprioritisethepromotionofethicsandcorruptionprevention forpublicofficials.Corruptioncontinuestobeaproblem,butothermeasures(outsideof theactionplan)areusedtoaddresstheissue.Inaddition,theactionplan’sfocuson localgovernmentsandtheParliamentislimited,althoughcertainlyneededandhavethe potentialtoadvanceopengovernance.Nongovernmentalstakeholders(especiallythe OGPCSR)helpedtohighlighttheimportanceofthesetopics.Atthelocalgovernment level,theOGPCSRisaleaderandpioneerinpromotingthepracticeofopengovernance principlesinmunicipalitiesthroughitsowninitiativeoutsideoftheactionplan’s framework. 1OpenGovernmentPartnership,ImprovingGovernment-CivilSocietyInteractionsWithinOGPbyMary Francoli,AlinaOstling,andFabroSteibel(PolicyBrief,July2015),http://bit.ly/1JO9gdD 2UnitedStatesAgencyforInternationalDevelopment,The2014CSOSustainabilityIndexforCentraland EasternEuropeandEurasia(2015),77. 3RiigiTeataja,EestiKodanikuühiskonnaArenguKontseptsiooniHeakskiitmine(Report,2002), https://www.riigiteataja.ee/akt/231276 4EMSL,Kaasamine:AvalikusSektorisJaVabakonnasbyUrmoKübarandHilleHinsberg(Report,Tallinn, 2014),http://bit.ly/1oaek8P 5KaasamiseHeaTava,Riigikantselei,https://riigikantselei.ee/et/kaasamise-hea-tava 6OttLumi,“AvatudJaTõenduspõhisePoliitikaSuunas.HuvipõhinePoliitika:Võimalused,Ohud, Tasakaalud,”inEestiInimarenguAruanne2014/2015(Tallinn,SAEestiKoostööKogu,2015),267. 7KodanikuühiskonnaArengukava2015-2020(Tallinn,2015),16,http://bit.ly/1Uf88KX 8AndresEinmann,“KariKäsper:EestisEiOsataHuvigruppeÕigusloomesseKaasata,”Eesti,Postimees,21 January2015,http://bit.ly/1RkynNy 9Einmann,http://bit.ly/1RkynNy 10Käthe-RiinTull,HuvigruppideKaasaminePoliitilistesseOtsustusprotsessidesse:HaridusseaduseEelnõude AnalüüsiNäitelEestis(Bachelor’sthesis,Tartu,2013),14-15. 11Estonia’sActionPlan,4,http://bit.ly/1S6jUkU 12RetseptikogumAVPKOVKasutuselevõtuks,http://bit.ly/1SbkmOR 13MarikaKirch,“MiksSaadikudNiiPaaniliseltAvalikustamistKardavad?,”Arvamus,Postimees,20March 2015,http://bit.ly/1Rqodrq 14"CorruptionPerceptionsIndex2014:Results,“TransparencyInternational,http://bit.ly/1tLovwg 69 15Kätlin-ChrisKruusmaaandUrvoKlopets,"Korruptsioon,“KuritegevusEestis,2014,63,availableat https://wwwkorruptsioon.rik.ee/sites/www.korruptsioon.ee/files/elfinder/dokumendid/kuritegevuse_at_ p13_korruptsioon.pdfandhttp://www.korruptsioon.ee/et/korruptsioon-eestis/statistika 16"AuthoritiesDetainPortofTallinnCEOonCorruptionAllegations,“News.err.ee,26August2015, http://bit.ly/1WOvZz4 17"TartuVallavanemaleEsitatiKahtlustusKorruptsioonisJaVaraOmastamises,“Uudised,Err.ee,29 September2015,http://bit.ly/1XSWJP7 18"SavisaarNamedSuspectinBriberyCase,“News.err.ee,22September2015,http://bit.ly/22L1kGr 19Anti-CorruptionStrategy2013-2020,Korruptsioon.ee,2,http://bit.ly/1EVsn8o 20CouncilofEurope,FourthEvaluationRound:CorruptionPreventioninRespectofMembersofParliament, JudgesandProsecutorsbytheGroupofStatesagainstCorruption(GRECO)(Compliancereport:Estonia, 2015),8-9,21,http://bit.ly/1VNDKXJ 21USAID,2014CSOSustainabilityIndex,82;OttLumi,“AvatudJaTõenduspõhisePoliitikaSuunas. HuvipõhinePoliitika:Võimalused,Ohud,Tasakaalud,”inEestiInimarenguAruanne2014/2015(Tallinn,SA EestiKoostööKogu,2015),268. 22FourthEvaluationRound,2,http://bit.ly/1VNDKXJ 23WorldWideWebFoundation,OpenDataBarometerGlobalReport:SecondEditionbyTimDavies,RaedM. Sharif,andJoseM.Alonso(2015),8,34,http://bit.ly/1GAUg3g 24RiigiTeataja,PublicInformationAct,article582(3),22December2014,http://bit.ly/1XSYE6i 25AnnualReportbytheNationalAuditOfficetoParliament,OverviewoftheUseandPreservationofState Assetsin2013-2014(Tallinn,2014),53,http://bit.ly/21KP6vc 26“EestiAvaandmeteKasutamistPiirabKohalikTuruolukord,”Uudised,Err.ee,23March2015, http://bit.ly/1VM4Kqw 27EUR-Lex,Directive2013/37/EUoftheEuropeanParliamentandoftheCouncilof26June2013Amending Directive2003/98/EContheRe-useofPublicSectorInformation,26June2013,http://bit.ly/1T9Fbiz 28“TagasisideAvatudValitsemisePartnerluseTegevuskava2014-2016KoostamiseProtsessileKokkuvote [SummaryofFeedbackontheActionPlanDevelopmentProcess],”Riigikantselei,6,http://bit.ly/1T6lvvH 29LiiaHänni,“ParlamentidePositiivneHõlmamineAVP-sse,”AvatudValitsemisePartnerlu,5October2015, http://bit.ly/1RBjsuq 30Riigikantselei,“Kokkuvote30.Aprillil2014RiigikantseleisToimunudAvatudValitsemisePartnerluseII Noupidamisest[SummaryoftheOGPConsultationBoard’sMeetingon30April2014],”2,30April2014, http://bit.ly/1Sb0Sd0 31“OrganizationalGovernance&InformationDisclosure,”OpenGovernmentPartnership, http://bit.ly/22ArK0P 70 VII.Generalrecommendations ThissectionrecommendsgeneralnextstepsforEstonia’sOGPparticipationingeneral, ratherthanforspecificcommitments.Thefollowingsuggestionsareideastoconsider beforepreparingthenextactionplan.Whileitisadvisabletoconsideralltheissuesraised, thesewillhavetobebalancedwithsuggestionsmadebytheteampreparingtheaction plan. ThefollowingsuggestionsarebasedontheassumptionthatEstoniawillcontinuebeing anactivepartnerinOGPandthatitwillpaymoreattentiontotheOGPactionplaninthe future.Accordingtothefocusgroupsandinterviewees,thecurrentactionplanisoften seenmerelyasanadditionalframeworkordocumentthatdoesnotofferadditional valuetoexistingactivities.ThisisafrequentchallengeforOGP-participatingcountries, andEstoniaisnotaloneinneedingtofaceit.Inthissense,atbest,stakeholders currentlyseeOGPasproviding“promotional”and“educational”value.Thus,theIRM researcherfirstsuggeststhatthegovernmentandotherstakeholdersthoroughly discusstheroleandplaceoftheOGPandtheactionplanwithinEstonia’sstrategicand politicaldocuments. Crosscuttingrecommendations Afterthisinitialdiscussion,theIRMresearcheroffersavarietyofcross-cutting recommendations.Thesecentreonthetopicsofprocess,format,andcontent. Process 1. TheGovernmentOfficeshouldcontinuetoimproveproactiveandregular communicationaroundtheactionplanandtheOGPprocess. a. Thegovernmentshouldallocatemoretimetodevelopingtheactionplan, anditshouldnotifystakeholdersandraiseawarenessofthepotential timelineandprocessfordevelopingtheactionplanassoonaspossible toenablestakeholderstoplanforparticipatingfully. b. TheGovernmentOffice’swebsiteshouldprovideaclearerpictureofthe processandopportunitiesforparticipation. c. TheGovernmentOfficeshouldupdatetheinformationonitssiteabout eachplannedactivityregularly,includingactionsthatalreadyfinished andthosethathaveyettobecompleted.Theactionplan’sactivitieswill onlyachievetheirfullpotentialifstakeholdersareawareoftheirnew solutionsandresults.TheGovernmentOffice’ssiteandother communicationactivitiesshouldincludediscussions,evaluations,and summariesofprogresstowardsthecurrentactionplan. 2. Estonia’sOGPprocessrequiresmorehigh-levelpoliticalsupportto promoteandtogalvanisewiderparticipationinEstonia’sOGPprocess, especiallyattheearlystages. a. PoliticalleadershipshouldcomefromthePrimeMinister’sOffice,the Government,theParliament,andlocalgovernments,andadministrative leadershipshouldcomplementitbyextendingresponsibilityfromthe GovernmentOfficetootherpublicorganisations. b. Possibleactivitiescouldincludeawareness-raisingandeffortstoidentify key“champions”amongstakeholdersnotdirectlyinvolvedinthe processsofarsuchasnewnongovernmentalorganisations,local governments,andtheParliament.Wideningparticipationandhigh-level supportwillhelpensurequalityandbroad-baseddecisions,anditwill facilitatethecreationanddeliveryofambitiousandout-of-theboxideas. 71 Format 1. TheactionplanshouldmakecommitmentsthatfollowtheSMARTlogic: Theyshouldbeclear,specific,measurable,answerable,relevant,andtime bound. a. Plannedactivitiesshouldincludeclearbaselines,targets,andindicators toevaluateresults.Thisincreasestransparencyandaccountability.One wayofachievingthisisbybasingmoreoftheplanonanalysis, discussion,andevaluationofalternativechoices.Additionalevaluation wouldhelpensureabetter-informedandmoreevidence-basedselection ofprioritiesandactivitiesfortheactionplan. b. Amendmentstotheplannedactivitiescanbemadeduringtheaction plan’simplementationtoadjusttochangingcircumstances,but amendmentsshouldbecommunicatedclearlyandtransparently. c. Commitmentsshouldspecifywhethertheirplannedactivitiesarenewto theOGPplanoriftheywereincludedalreadywithinothernational strategies,documents,orframeworks.Thiswouldhelpstakeholders designcommitmentsthatimprovegovernmentpracticeandtransform thestatusquointherelevantpolicyareas. Content 1. Thenextactionplanshouldfocusonfewerbutmoreambitiousreforms. a. Itshouldincludenotonlylowimpactactivitiesthatwouldbe implementedthroughotherinitiatives.Instead,theplanshouldsetat leastsomehighlyambitiousgoals,withagreaterfocusonhowtheOGP actionplancouldaddvaluetoEstonia’sopengovernmentprocess. b. Commitmentscouldidentifyspecificcivilsocietypartnerstooverseeand tosupportgovernmentactivity.However,ifstakeholdersdecideto pursuethisstrategy,thespecifiedpartnerorganisationsmustvolunteer fortheroleactively,andultimateresponsibilityforcompletingthe commitmentmustremainwiththegovernment. 2. Theactionplanshouldincludecertainkeyopengovernmenttopicsthat areprioritiesforEstonia. a. Ethicsofpublicofficialsandcorruptionpreventionneedcontinuous focusandcouldformaseparatepriorityareainthenextplan.Good topicstoconsiderincludelocalgovernmentethics,protectionofwhistleblowers,andtransparentpoliticalpartyfinancing. b. TheGovernmentOfficeshouldmakesurethattheactionplaniscoherent withtheactivitiesaroundEstonia’sPresidencyoftheCouncilofthe EuropeanUnion,beginningin2018. c. Stakeholderscouldconsiderincludingmoreactivitiesconnecteddirectly tocertainpublicpoliciesofhighimportanceforthecountry,likehealth, education,socialaffairs,andtaxes.Activitieslinkedtocertainpublic policiesmightachievehigherimpactandcompletionandmight encouragewiderparticipationthanactivitiesaroundthegeneral effectivenessofpublicadministration. TopSMARTrecommendations Beginningin2014,allOGPIRMreportsincludefivekeyrecommendationsaboutthe nextOGPactionplanningcycle.GovernmentsparticipatinginOGPwillberequiredto respondtothesekeyrecommendationsintheirannualself-assessmentreports.These recommendationsfollowthe“SMART”logic.Thus,theIRMresearcheroffersthe 72 followingfivekeySMARTrecommendations,basedonthefindingsinthisreportandthe moredetailedcross-cuttingrecommendationsdescribedabove. KEY SMART RECOMMENDATIONS 1. The Government Office should continue to improve proactive and regular communication around the action plan and the OGP process. This will involve dedicating sufficient time for a more participatory plan design process and optimizing communication channels to promote OGP results and outputs more clearly. 2. Estonia’s OGP process requires more high-level political support to promote and to galvanise wider participation in Estonia’s OGP process, especially at the early stages. The Government Office should seek allies and champions across all branches and levels of government. 3. The action plan should make commitments that follow the SMART logic: They should be clear, specific, measurable, answerable, relevant, and time bound. All commitments should include clear baselines, targets, indicators, and explanations of their relationship to or overlap with other public administration initiatives. 4. The next action plan should focus on fewer but more ambitious reforms. Commitments should set ambitious goals with a greater focus on how the OGP action plan could add value to Estonia’s open government process. 5. The action plan should include certain key open government topics that are priorities for Estonia. Among others that stakeholders will identify in the consultation process, possible priorities include anti-corruption, public ethics, and key public service sectors like health and education. The plan should be coherent and complementary with Estonia’s Presidency of the Council of the European Union. 73 VIII.Methodologyandsources Asacomplementtothegovernment’sself-assessmentreport,well-respectedgovernance researchers,preferablyfromeachOGP-participatingcountry,writeanindependentIRM assessmentreport. ExpertsuseacommonOGPindependentreportquestionnaireandguidelines,1basedon acombinationofinterviewswithlocalOGPstakeholdersaswellasdesk-basedanalysis. ThisreportissharedwithasmallInternationalExpertPanel(appointedbytheOGP SteeringCommittee)forpeerreviewtoensurethatthehigheststandardsofresearch andduediligencewereapplied. AnalysisofprogressonOGPactionplansisacombinationofinterviews,deskresearch, andfeedbackfromnongovernmentalstakeholdermeetings.TheIRMreportbuildson thefindingsofthegovernment’sself-assessmentreportandanyotherassessmentsof progressbycivilsociety,theprivatesector,orinternationalorganisations. Eachlocalresearcherconductsstakeholdermeetingstoensureanaccurateportrayalof events.Givenbudgetaryandcalendarconstraints,theIRMcannotconsultallinterested oraffectedparties.Consequently,theIRMstrivesformethodologicaltransparencyand, therefore,wherepossible,makespublictheprocessofstakeholderengagementin research(detailedlaterinthissection).Innationalcontextswhereanonymityof informants—governmentalornongovernmental—isrequired,theIRMreservesthe abilitytoprotecttheanonymityofinformants.Additionally,becauseofthenecessary limitationsofthemethod,theIRMstronglyencouragescommentaryonpublicdraftsof eachnationaldocument. Thefollowingindividualscontributedtothereportthroughtheirparticipationinthe focusgroupsheldbytheIRMresearcher: FocusGroupinTallinnon2November2015,participantsincludedthefollowing: • • • • • • • MaarjoMändmaa(ChairmanoftheBoardoftheState-OwnedEnterprise Hoolekandeteenused;FormerSecretaryGeneraloftheMinistryofSocialAffairs; ChairmanoftheCounciloftheNetworkofEstonianNon-profitOrganisations) KatreEljas-Taal(AssistantDirectoroftheBalticofficeattheTechnopolis Group;FormerHeadofForeignFinancingDepartmentoftheMinistryof Environment) AndreiLiimets(OGPCo-ordinatoratOpenEstoniaFoundation;theCoordinatorofOGPCivilSocietyRoundtable) AguLaius(ExecutiveDirectoroftheNationalFoundationofCivilSociety); TeelePehk(ExecutiveManagerattheFoundationEstonianCo-operation Assembly;ExpertattheUrbanLab(Linnalabor);FormerConsultantatthe GovernmentOfficeincompilingthe2014-2016OGPactionplan;Managerofthe UrbanLab) MarisJõgeva(ExecutiveDirectoroftheNetworkofEstonianNon-profit Organisations;FormerExpertatOpenEstoniaFoundation) MaiuUus(MemberoftheSupervisoryBoardoftheNationalFoundationofCivil Society;ProgrammeManageroftheThematicDiscussionStagesoftheOpinion Festival;VisitingResearcheratthePRAXISCentreforPolicyStudies;Experton AdvocacyforTransparentandEffectivePublicFundingofEstonianNGOsatthe NetworkofEstonianNon-profitOrganisations;FormerAnalystatthePRAXIS CentreforPolicyStudies) 74 • • AssoPrii(MemberoftheBoardoftheTransparencyInternationalEstonia; AttorneyatSupremiaAttorneysatLaw;FormerExecutiveManagerof TransparencyInternationalEstonia) LiiaHänni(SeniorExpertonE-DemocracyattheE-GovernanceAcademy; FormerMemberofParliament,MinisterofPropertyReformandMemberofthe ConstitutionalAssembly;MemberoftheCounciloftheNetworkofEstonian Non-profitOrganisations) Thefocusgrouphadthreeparts: 1. Discussionaboutthepreparationprocessoftheactionplan(timeframe, resources,partiesinvolved,selectedideas,challenges,opportunities, etc.); 2. Feedbackaboutcurrentoutcomesconcerningalllistedcommitmentand activities(basedontheparticipants’knowledgeandexperience); 3. Lessonslearnedfromtheprocessandfromtheactionplanforthefuture andforthenextactionplan. FocusGroupinTartuon6November2015,participantsincludedthefollowing: • • • • • • KristinaReinsalu(HeadofE-DemocracyDomainandProgrammeDirectorof LocalGovernmentsattheE-GovernanceAcademy;LecturerattheUniversityof Tartuone-governanceandpublicsectorcommunication) TarmoTüür(Vice-ChairmanoftheExecutiveCommitteeoftheEstonianFund forNature;LeaderoftheCommunityActivitiesDay“Let’sDoIt”) GeaKangilaski(AnalystandProjectManageratEstonianTradeUnion Confederation;MemberoftheCityCouncilofTartu;CitizenActivist) TiitToots(MayorofRõugeMunicipalityGovernment) KajarLember(DeputyMayorofTartuCityGovernment(responsiblefor entrepreneurship,financing,cityassets);FormerParliamentMember) LilianLukka(HeadofInformationServiceatTartuCityGovernment; CommunicationSpecialistatTartuCentreforCreativeIndustries) Thefocusgrouphadtwoparts: 1) Feedbackaboutcurrentoutcomesconcerninglistedcommitmentsandactivities thatwerefamiliarforthestakeholders; 2) Lessonslearnedfromtheprocessandfromtheactionplanforthefutureandfor thenextactionplan. Interviews: • • • • • 21September2015:LiisKasemets(GovernanceAdvisoratGovernmentOffice, contactpersonforOGP;FormerExternalExperttotheIntegratedGovernance ReviewofEstoniaandFinlandatOECD) 21September2015:HilleHinsberg(ExpertonGovernanceandCivilSociety PolicyatthePRAXISCentreforPolicyStudies;MemberoftheInternational ExpertPaneloftheIndependentReportingMechanism;FormerIRMresearcher forEstonia,CommunicationOfficerattheGovernmentCommunicationUnitof theGovernmentOffice) 3November2015:JanekRozov(HeadofInformationSocietyServices DevelopmentDepartmentatMinistryofEconomicAffairsandCommunications) 3November2015:MargusSarapuu(StrategyDirectoroftheStrategyUnitof theGovernmentOffice;FormerSecretaryGeneraloftheMinistryofJustice) 6November2015:AndrusJõgi(AdvisorattheLocalGovernmentsFinancial ManagementDepartmentoftheMinistryofFinance) 75 • • • • • • 6November2015:NormanAas(SecretaryGeneraloftheMinistryofJustice; formerProsecutorGeneral) 9November2015:MargusLehesaar(AdvisorattheDevelopmentDepartment oftheMinistryofFinance;FormerDeputyHeadoftheRegionalAdministration DepartmentoftheMinistryofFinance) 9November2015:JuhaniLemmik(SeniorAdviseronPolicy-Making,Strategy andReformatOECDSIGMA;MemberoftheCommitteeonBudgetandFinance ofInternationalCriminalCourt;FormerGovernanceAdvisoroftheStrategyUnit oftheGovernmentOffice,DirectorofAuditatNationalAuditOfficeofEstonia, DeputyHeadoftheStateBudgetDepartmentoftheMinistryofFinance) 11November2015:VeikoLember(DirectorofandSeniorResearchFellowat theRagnarNurkseSchoolofInnovationandGovernanceoftheTallinn UniversityofTechnology;MemberoftheEditorialTeamfortheJournal AdministrativeCulture) 11November2015:TanelTammet(ProfessoroftheChairofNetworkSoftware oftheDepartmentofComputerScienceoftheTallinnUniversityofTechnology) 13November2015:KasparKorjus(E-ResidencyProgrammeDirectoratthe EnterpriseEstonia;FormerE-ResidencyProjectManagerattheEstonian DevelopmentFund,CloudBusinessManageratTeliaSonera) AbouttheIndependentReportingMechanism TheIRMisakeymeansbywhichgovernment,civilsociety,andtheprivatesectorcan trackgovernmentdevelopmentandimplementationofOGPactionplansonabi-annual basis.Thedesignofresearchandqualitycontrolofsuchreportsiscarriedoutbythe InternationalExperts’Panel,comprisedofexpertsintransparency,participation, accountability,andsocialscienceresearchmethods. ThecurrentmembershipoftheInternationalExperts’Panelis: • • • • • • • • • • AnuradhaJoshi DebbieBudlender ErnestoVelasco-Sánchez GerardoMunck HazelFeigenblatt HilleHinsberg JonathanFox LilianeCorrêadeOliveiraKlaus RosemaryMcGee YaminiAiyar AsmallstaffbasedinWashington,D.C.shepherdsreportsthroughtheIRMprocessin closeco-ordinationwiththeresearcher.Questionsandcommentsaboutthisreportcan [email protected]. 1FullresearchguidancecanbefoundintheIRMProceduresManual,availableat: http://www.opengovpartnership.org/about/about-irm. 76 IX.Eligibilityrequirements InSeptember2012,theOGPbeganstronglyencouragingparticipatinggovernmentsto adoptambitiouscommitmentsinrelationtotheirperformanceintheOGPeligibility criteria. TheOGPSupportUnitcollateseligibilitycriteriaonanannualbasis.Estonia’sscoresare presentedbelow.1Whenappropriate,theIRMreportswilldiscussthecontext surroundingprogressorregressonspecificcriteriainthesectiononcountrycontext. 2011 Current Change ND ND N/A Access to information3 4 4 No change Asset declaration4 3 4 é Citizen engagement (Raw score) 4 (8.82) 5 4 (8.82) 6 No change Total/Possible (Per cent) 11/12 (92%) 12/12 (100%) é Budget transparency2 Explanation 4 = Executive’s Budget Proposal and Audit Report published 2 = One of two published 0 = Neither published 4 = Access to information (ATI) Law 3 = Constitutional ATI provision 1 = Draft ATI law 0 = No ATI law 4 = Asset disclosure law, data public 2 = Asset disclosure law, no public data 0 = No law 1>0 2 > 2.5 3>5 4 > 7.5 75% of possible points to be eligible 1“EligibilityCriteria,”OpenGovernmentPartnership,http://bit.ly/1929F1l 2Formoreinformation,seeTable1intheOpenBudgetSurvey(http://bit.ly/1Q6kx11).Forup-to-date assessments,seetheOBSTracker(http://www.obstracker.org/). 3ThetwodatabasesusedareConstitutionalProvisions(http://bit.ly/1IlnjKB)andLawsandDraftLaws (http://www.right2info.org/access-to-information-laws). 4SimeonDjankov,RafaelLaPorta,FlorencioLopez-de-Silanes,andAndreiShleifer,“Disclosureby Politicians,”(TuckSchoolofBusinessWorkingPaper2009-60,2009),http://bit.ly/19nDEfK;Organisation forEconomicCooperationandDevelopment(OECD),“TypesofInformationDecisionMakersAreRequired toFormallyDisclose,andLevelOfTransparency,”inGovernmentataGlance2009,(OECD,2009), http://bit.ly/13vGtqS;RichardMessick,“IncomeandAssetDisclosurebyWorldBankClientCountries” (Washington,DC:WorldBank,2009),http://bit.ly/1cIokyf;Formorerecentinformation,see http://publicofficialsfinancialdisclosure.worldbank.org.In2014,theOGPSteeringCommitteeapproveda changeintheassetdisclosuremeasurement.Theexistenceofalawanddefactopublicaccesstothe disclosedinformationreplacedtheoldmeasuresofdisclosurebypoliticiansanddisclosureofhigh-level officials.Foradditionalinformation,seetheguidancenoteon2014OGPEligibilityRequirementsat http://bit.ly/1EjLJ4Y. 5EconomistIntelligenceUnit,“DemocracyIndex2010:DemocracyinRetreat”(London:Economist,2010), http://bit.ly/eLC1rE 6EconomistIntelligenceUnit,“DemocracyIndex2014:DemocracyanditsDiscontents”(London: Economist,2014),http://bit.ly/18kEzCt 77