2013 Business Briefing 10
Transcription
2013 Business Briefing 10
February 2013 2013 Business Briefing 10 8 Generating Electricity Efficiently 12 Integrating Energy Policies 18 An Interview with Erwin Furukawa I’m here to form and manage relationships so we can better serve our communities.” P9 Your Work. Your Company. Your Magazine. vo l u m e 3 • i s s u e 2 • F e b rua ry 2 013 10 Ethics and Compliance Helpline 2013 Business Briefing On Jan. 25, senior leadership gathered to discuss company goals and priorities for the year at the 2013 Business Briefing. A new format highlighted a focus on leadership and operational excellence. sights&sounds 4I Boot Camp Data Privacy Day Black History Month facts&figures 5I Heart Health SONGS Kelp Reef Customer Trends recognition 6I Edison employees who go above and beyond. my safety 7I Working safely: 2012 results and 2013 goals, and this month’s Safety Quiz. good to know 8I How cogeneration produces electricity more efficiently. my job 9I A day in the life of Region Manager Mark Olson. company news 12 Integrating California’s Energy Policies California needs a clear strategy for implementing policies to protect the environment while transforming its electricity system, according to a report from an independent oversight agency. Seek Advice, Report Alleged Misconduct or Concerns Contact the Ethics Office at 626-302-5904 Use the Helpline, identifying yourself or remaining anonymous: 800-877-7089 or www.EthicsHelplineOnline.com 14I Scan this code with your smartphone to access Inside Edison online! Howard Allen Scholarship Tree Donation Emergency Assistance Award your milestones Janet Clayton, Edison International Senior Vice President, Corporate Communications 16I Megan Jordan, Southern California Edison Vice President, Corporate Communications q&a Editor: Crystal Shif Staff Writers: Justin Felles, Brooke Miner Contributors: Bill Messner, Doug Olivieri, Gloria Quinn Art/Multimedia: Jean Anderson, Joe Foulk, Doug Kraus, David Ng, Jadie On, Alex Torres, Bobby Ysais This publication may contain estimates, projections and other forward-looking statements that involve risks and uncertainties. The words “expect,” “forecast,” “potential,” “projected,” “anticipated,” “predict,” “targeted,” and similar expressions identify forward-looking information. Actual results or outcomes could differ materially as a result of such factors as the outcome of state and federal regulatory proceedings, the impacts of new laws and regulations on the Edison International companies, changes in prices of electricity and cost for fuel, factors affecting non-utility investments, such as construction and operation risks, and increases in financing costs, and other matters discussed in the Company’s 2011 Annual Report to Shareholders and Annual Report on Form 10-K for the year ended December 31, 2011, and subsequent Reports on Form 10-Q and 8-K. This information is not intended to induce, or for use in connection with, any sale or purchase of securities. Under no circumstances is this information or any part of its contents to be considered a prospectus or as an offer to sell, or the solicitation of an offer to buy, any security. Edison Mission Group, Edison Mission Energy and Midwest Generation are not the same company as Southern California Edison the utility, and are not regulated by the California Public Utilities Commission. Talk to your supervisor or Human Resources Edison absolutely prohibits retaliation. 2 insideedison • http://inside.edison.com contents How to Reach Us P.O. Box 800 G.O. 1, Quad 4A, Rosemead, CA 91770 Anniversaries In Memoriam Retirements 18I 19I@work 20I5:01: giving back Erwin Furukawa: From high school cheerleader to SVP Customer Service. Metallic balloons caused 583 outages in 2012, with a 110 percent increase in February compared to January.” P5 Content submissions: [email protected] Address changes: [email protected] http://inside.edison.com • february 2013 3 IT Specialist Mike Lattimore gave Southern California Edison employees tips on protecting personal electronic information during a brown bag session held in conjunction with Ethics & Compliance in Rosemead, Calif., on Jan. 28 (Data Privacy Day). On Feb. 7, SCE’s Irwindale Adult Conditioning Boot Camp group started its third round of fitness classes in Irwindale, Calif. The group meets three times a week to work out together. SCE President Ron Litzinger at the 2013 Busines Jan. 25 in Pomon s Briefing on a, Calif.: “Co mpa nie really well, o nce they get s that do they don’t re to the top, just keep fig st on their laurels. They u better.” Read the ring out how to do it related artic le on page 10. On Feb. 1, Lisa Cagnolatti (right), Business Customer Division vice president, spoke with a customer at the 11th Annual Black History Month Celebration in Irwindale, Calif. got stories? Submit your photo or quotes of work-related events, people and places to [email protected]. The Edison Roundtable employee resource group held a clothing drive to benefit Women Helping Women, an employment services nonprofit, in conjunction with a Jan. 10 professional development seminar in Rosemead, Calif. 4 insideedison • http://inside.edison.com 30 174 The number of acres Southern California Edison’s artificial kelp reef covers off the coast of San Clemente, Calif. The California Coastal Commission determined the reef effectively offsets the minor impact San Onofre Nuclear Generating Station’s ocean water cooling system has on local, natural kelp. Employee laptops were stolen in 2012 from vehicles parked outdoors overnight. If you take a laptop home, place it in your trunk before leaving work, and take it inside when you’re home. 4.5 million The approximate number of households in SCE’s service territory. The Asian population in SCE territory is projected to grow by 11 percent over the next 5 years, and the Hispanic population, the largest ethnic group overall, will increase by 9 percent. 1.5 million Heart attacks occur each year in the United States, and heart disease is the number one cause of death. Maintaining healthy weight, blood pressure and cholesterol and avoiding smoking can add up to 10 years to your life. 583 The number of outages metallic balloons caused in 2012, with a 110 percent increase in February compared to January. California law requires helium-filled metallic balloons to be individually weighted to prevent them from drifting away and possibly contacting high-voltage lines. http://inside.edison.com • february 2013 5 Customer Hero: Katie Smith Jack K. Horton Humanitarian Award R SILVE C ustomer Solutions Representative Katie Smith makes it a priority to listen to what her customers say—and what they don’t say. When she heard a 96-year-old customer had been struggling with a billing issue for more than six months, she wanted to help. The customer doesn’t receive her electrical service from Southern California Edison, but SCE handles the billing. The service provider issued a credit that wasn’t showing up on her bill, so she appeared to owe SCE money. “I could hear the frustration in her voice,” said Katie, who arranged a conference call so everyone involved could talk through the problem. “We talked for more than an hour, but that one extra call was all it took.” “Katie doesn’t hesitate to do those little things that make a customer’s day brighter,” said Supervisor Joyce Archer. “She really understands that people Find out how to submit a nomination for are the most importhe Customer Champion tant thing.” Michael Jones Technical Specialist Transmission & Distribution R SILVE Douglas Dilliard Technical Specialist Transmission & Distribution D oug and Mike were working when they saw a car hit and knock down a pole belonging to Pacific Gas & Electric. Energized lines were only a few feet from the road, so they checked on the driver, set up traffic control, warned motorists to stay away and notified PG&E and first responders. “Katie doesn’t hesitate to do those little things that make a customer’s day brighter.” who’s next? and Horton awards at http://inside.edison.com/recognition. 6 insideedison • http://inside.edison.com R SILVE ZE BRON Manuel Dominguez Project Manager Transmission & Distribution Matthew Hara Project Manager Transmission & Distribution M W anuel saw a coworker step in front of a car to stop it from rolling into a ditch. Manuel jumped into the car and engaged the emergency brake, preventing injury to his coworker. hen Matthew saw a motorcycle accident on the freeway, he used his truck to block traffic, then provided first aid and water to the injured motorcycle driver and passenger until paramedics arrived. Working Safely: 2012 Results, 2013 Goals S afety is a critical part of Southern California Edison’s business—so critical that the company’s first operating priority is “We Operate Safely.” The days away, restrictions and transfers, or DART, rate tells how many employees missed work or were unable to do their regular jobs due to injury, and is a way the company measures its safety performance. In 2012, SCE’s DART rate dropped by 22 percent, reflecting employees’ commitment to safety and setting the stage for even greater improvements in 2013. “Since around 2007, we’ve seen a positive change in the way people view safety, and we’re seeing the results,” said Bill Messner, SCE principal manager, Corporate Health & Safety. “We’re seeing people really understanding what it takes to be injury-free.” Despite the progress, SCE’s 2012 DART rate was still slightly higher than the company’s goal, and more than 300 people sustained injuries that kept them from doing their jobs as usual the next day. And in 2013, the DART rate goal is even more ambitious: a 32 percent drop compared to 2012. “Our safety performance and safety culture are foundational to achieving operational and service excellence,” said Henry Martinez, vice president of Safety, Security & Compliance. “By shifting our focus to measuring leading indicators, such as reporting close calls, tracking volume of safety observations and ensuring safety-related Check out corrective actions are safety performance dashboards taken, we can prevent on Portal at My Company > injuries and identify Safety & Environment to see unacceptable risks how the company is doing on its safety goals. in our work environment. ManIf you’re experiencing discomfort or have a safety question, notify ager engagement, your manager. reporting meaningful Take Action metrics and benchmarking are also critical.” Prevention is also a key to the company’s safety journey. More than two thirds of employee injuries in 2012 were sprains or strains, which proper ergonomic practices can prevent. Although the company has aggressive safety targets, this should never stop an employee from reporting an injury immediately, since this information ensures proper care. “It’s important that you speak up if you’re experiencing discomfort at work,” said Safety & Environmental Specialist Rick Romero. “Don’t put your own health on hold.” “We need to look out for each other and feel empowered to speak up if we see a safety concern,” said Messner. “If everyone helps out, we’ll be that much closer to becoming injury-free.” safety QUIZ What’s wrong here? Email inside. [email protected] with 5 safety hazards in this picture by COB March 13 to be entered into a drawing for safety giveaways. Access more details and the fullsize photo at http://inside.edison. com/z213. http://inside.edison.com • february 2013 7 Cogeneration: Producing Electricity More Efficiently I n addition to electricity, all power plants produce hot exhaust gases as a byproduct. In traditional power plants, these gases are released into the atmosphere after being cooled and treated to remove pollutants. Cogeneration, also known as combined heat and power or CHP, reclaims the heat from these gases and converts it into usable energy. A heat recovery unit uses the thermal energy from the hot exhaust gases to boil water to generate steam, which drives a steam turbine to produce energy (see illus- Traditional power plants are about 35 percent efficient, meaning that much of the energy used to generate electricity is lost. Because cogeneration plants produce additional energy from waste heat, they can be up to 90 percent efficient. Heat recovery unit tration). This energy is then used, for example, to heat or cool a building, or in an industrial or commercial process such as food processing. Some smaller CHP plants—for instance, those on college campuses—provide heat directly to buildings nearby. As part of a program launched in the early 1980s to secure power from renewable and alternative sources, Southern California Edison purchases over 8 billion kilowatt-hours of power annually from CHP facilities, which are considered an alternative power source. Steam turbine Steam or hot water Heating Cooling Hot exhaust gases Engine or turbine within a power plant Generator 8 insideedison • http://inside.edison.com Electricity Grid > A Day in the Life of a M Region Manager ark Olson began his career with Southern California Edison 34 years ago as a meter reader. In 1995, after holding several other field positions, Mark transitioned to his current role as a region manager in Local Public Affairs overseeing the Metro West region, which covers California cities from Beverly Hills to Malibu. Although manager is included in his job title, region managers aren’t responsible for managing employees; instead, they manage SCE’s relationships with local governments and communities. “As a region manager, I’m the face of the company in the community, especially to local government officials,” said Mark. “I’m here to form and manage relationships so we can better serve our communities and help them understand our regulatory or cost constraints.” No two days are the same for Mark. One day, he gets to present an award to Culver City for its dedication to energy efficiency in city facilities. The next, he’s attending a city council meeting to discuss the impact and costs of undergrounding distribution lines. Today, Mark is meeting with government officials in Santa Monica to discuss a construction project that extends the Metro Rail Expo Line from Downtown Los To hear Mark describe the Angeles through Santa most rewarding part of his Monica. The project will job, visit http://inside. edison.com/j213. require the relocation video extra Mark and Transmission Supervisor Richard Lopez (right) discuss a pole replacement in Santa Monica, Calif. Region Manager Mark Olson. of several SCE transmisMark presents an energy efficiency sion and distribution lines award to Culver City, Calif. as well as coordination between Transmission & Distribution engineers and Customer Service representatives to plan outages during construction. Mark educates city officials on SCE’s involvement in the project. He also agrees to follow up on questions or concerns—whether it’s with Corporate Communications for media requests or Customer Service for outage issues or T&D for restoration notifications—to help ensure the project can continue on schedule. “To be a region manager, you need to like working with people and communicate strategically and effectively,” said Mark. “Every community is unique—there’s no cookie cutter approach. You have to know the unique characteristics of each one to communicate with them successfully.” http://inside.edison.com • february 2013 9 video extra Litzinger in leading a panel discussion on operational & service excellence (OpX) with his direct reports. A video kicked off the discussion, setting the context for OpX in 2013 (see the sidebar). Recapping the video, Litzinger explained, “If you’re not keeping score, you’re just practicing. We need to benchmark ourselves externally, not just internally, and then improve and repeat.” Additional insights included SCE Senior Vice President and Chief Nuclear Officer Pete Dietrich’s update on the San Onofre Nuclear Generating Station: “We’re about 40 percent complete with downsizing. We understand that people want to be treated with dignity and respect, and the leadership team aims to follow that principle with everything we do, and to seek feedback on how we’re doing.” SCE Chief Financial Officer Linda Sullivan noted that 2012 efforts to optimize costs will save, each year, about $40 million in operating costs, $180 million in capital and $130 million in balancing 2013 E very year, Edison International Chairman & CEO Ted Craver and Southern California Edison President Ron Litzinger invite the company’s senior managers to come together to discuss goals and priorities for the coming year. The 2013 Business Briefing on Jan. 25 in Pomona, Calif., also introduced a more conversational format and a focus on what leadership means. “This meeting helps to define our top priorities and challenges,” said Litzinger. “We wanted to have a conversation about what’s important, so we got rid of the PowerPoint and pulled some chairs together to talk.” Looking Forward Janet Clayton, Edison International senior vice president of Corporate Communications, opened the meeting and talked with Craver and Litzinger about effective leadership. First up was a “What Is Leadership?” video (see the sidebar). “Leadership is about getting people moving in a common direction to accomplish a goal,” said Litz- learn more Links and videos related to the 2013 Business Briefing, including a communication toolkit and more information about OpX, are available on the Portal home page by clicking “2013 Goals” under Portal Quick Links. 10 insideedison • http://inside.edison.com Get a glimpse behind the scenes at the 2013 Business Briefing and hear from attendees about their key takeaways in this video exclusive: http://inside.edison.com/briefing13. accounts. SCE Transmission & Distribution Senior Vice President David Mead spoke about infrastructure investment: “It keeps the system safe for our customers and keeps reliability up. The company is generating funds for us to do this, and we’re going to spend them as efficiently as we can.” “What we’re after with operational excellence is being the best at our core mission,” said Litzinger. “We provide safe, reliable, affordable power to our customers, and we want to be the best in all those categories. We want this year to be better than the last.” inger, reacting to the video. “It’s what your people accomplish that makes you a success, not necessarily what you accomplish.” Further underscoring the importance of direct communication, the discussion turned to employee roundtables. “We’re hearing the concern that leaders aren’t going to lead, they’re just going to continue on in their old ways,” said Craver. “We intend to address these issues. Ron and I are not going to let them go.” New Growth Moving on to strategic planning, Edison International Senior Vice President of Strategic Planning Bert Valdman joined the group. “Looking ahead, I think we’ll see generation becoming more local and more networked,” said Valdman. “As the cost to fund commercial solar goes down, we want to be at the forefront. “We’re also looking at electric transportation. We’re creating an environment for people to take risks and come up with ideas. That’s critical to growth.” “We’re convinced there’s going to be significant change in the industry,” said Craver. “But it’s tough to predict. We want to continue to grow our core business, while not ignoring these big trends.” Operational & Service Excellence Megan Jordan, Southern California Edison vice president of Corporate Communications, joined http://inside.edison.com • february 2013 11 integrating C SCE’s Tehachapi Renewable Transmission Project will deliver electricity from renewable wind energy generators in Kern County south through Los Angeles County and east to the Mira Loma Substation in Ontario, San Bernardino County. omplying with California’s Renewable Portfolio Standard (RPS) while simulataneously trying to implement policies to improve air and water quality could have unintended impacts on customer rates and reliability, according to a recent report from an independent state agency known as the Little Hoover Commission. An Unclear Future California’s RPS, a law first enacted in 2002, currently says that by 2020, 33 percent of the state’s electricity should be generated from renewable resources. The RPS, along with other policies California has adopted in recent years to protect the environment, is transforming the way electrical utilities, including Southern California Edison, generate and transmit energy. SCE is well on track toward meeting the 33 percent goal. In its December 2012 report, “Rewiring California,” the commission warns that California lacks an overall strategy for implementing these policies, which different federal, state and local agencies are responsible for. The commission, which analyzes state government operations and recommends ways to make them more efficient and cost-effective, calls on the state’s energy organizations to assess the cumulative costs of policies and regulations affecting electricity that have been “piled upon each other piecemeal.” “Energy from renewables is often generated in remote areas, so we have to build transmission lines to connect to distribution, which is expensive,” said Mike Backstrom, Edison International director of Public Affairs. “No single governing body is overseeing these environmental policies, and the additional cost of implementing C a lif o r n i a ’ s E n e r gy p o licies them—and their possible impact on customer rates—is unclear.” What’s the plan? Until California develops a strategic plan that defines and prioritizes its current goals, the Little Hoover report recommends putting a hold on adopting new energy policies. “We need to make sure we’re working efficiently and understand the true cost of transforming California’s electricity system,” said Southern California Edison President Ron Litzinger. “We don’t want to achieve our environmental goals at the ratepayers’ expense.” Keeping the Lights On The report also recommends modernizing California’s energy governance and organizational structure. “Interagency coordination is critical to ensuring a reliable energy supply, now and in the future,” said Kelly Boyd, Southern California Edison director of Legislative Affairs. Progress has already been made—for instance, several agencies worked together to replace lost capacity when the San Onofre Nuclear Generating Station went offline unexpectedly last year. In the longer term, improved organization would help ensure that projects to transmit energy from renewables, such as the Tehachapi Renewable Transmission Project, continue to progress. The commission also recommends reducing energy consumption by making it easier for customers to control their energy use. “Programs enabled by Edison SmartConnect will help our business and residential customers use energy differently and at the right times,” said Backstrom. “Further developing these tools will benefit the company and our customers, and could reduce strain on the grid.” The Windhub Substation in Kern County, Calif. Ground-mounted solar panels in Porterville, Calif. 12 insideedison • http://inside.edison.com http://inside.edison.com • february 2013 13 SCE Receives Emergency Assistance Award SCE Donates Trees to Wind-Damaged Communities I Trees await delivery to San Gabriel Valley communities damaged by the 2011 December windstorm. n January, Southern California Edison announced the company will donate 10,000 trees to San Gabriel Valley communities—those hardest hit by the December 2011 windstorm—as part of Edison Treescape, an urban forest restoration program designed by SCE in partnership with local governments. The first trees will be delivered in spring. “We hope the new trees will symbolize that SCE stands with the communities it serves and is dedicated to restoring the beauty of the trees that were lost along roadways and in parks,” said Southern California Edison President Ron Litzinger. Howard P. Allen Scholarship Applications Open O n January 10, the Edison Electric Institute, an association of shareholder-owned utilities, presented Southern California Edison with a 2013 Emergency Assistance Award, recognizing the company’s extensive work in the power restoration effort following Hurricane Sandy. Each year, EEI recognizes member companies that put forth outstanding efforts to restore service promptly following a storm or natural disaster. SCE and other companies that came to the aid of utilities in the northeast were recognized at EEI’s 2013 Winter Board and Chief Executive Meeting in Phoenix, Ariz. Save the Date T he Howard P. Allen Scholarship was created to recognize the children of Edison International employees and retirees for their outstanding academic achievements. Applications for this year’s awards are now being accepted. Each year, 10 graduating high school seniors planning to attend four-year universities receive $20,000 scholarships. Additionally, 35 $2,500 scholarships are awarded to high school seniors planning to attend community colleges or four-year universities and to five community college sophomores transferring to four-year institutions. Award recipients are selected based on academic merit, leadership and participation in school and community activities. Applications must be submitted by March 30. Access more information online at www.scholarshipamerica.org/hpascholarships. O n Friday, March 29, Edison International will observe its annual Safety Memorial Day, an opportunity to honor our colleagues who have lost their lives in the line of duty and renew our commitment to working safely. Local observances will be held across the company as employees gather to share a moment of silence and talk about the importance of safety. This enterprise-wide event takes place on the last Friday in March each year. Ted Craver (left) and Ron Litzinger (center) accepted the Emergency Assistance award on Jan. 10 from Edison Electric Institute President Tom Kuhn. Speakers’ Bureau Announces New Members S outhern California Edison’s Speakers’ Bureau program announced the addition of 40 new members in January, bringing the total membership roster to 100. Members serve a two-year term and are trained on incorporating company messages in presentations. They also receive useful tips for speaking to different audiences. “The Speakers’ Bureau program began in 1971 and continues to grow today,” said Iris Hosea, Speakers’ Bureau project manager. “All organizational units are represented by our members, and our efforts help meet the needs of our customers and grow the value of our business.” If you’re interested in requesting a member to speak at your event, email [email protected]. Howard P. Allen Scholarships award students for their outstanding academic achievement. 14 insideedison • http://inside.edison.com http://inside.edison.com • february 2013 15 To view online, visit http://inside.edison.com/milestones. Anniversaries ANNIVERSARIES 40 YEARS James A. Deeter T&D, Moorpark Victor Gor T&D, SSID Curtis W. Myers T&D, Rancho Cucamonga Robert P. Rodriguez T&D, Thousand Oaks Steven M. Romero CS, Westminster Donald W. Southworth Corporate Finance, Chino 35 YEARS Robert J. Duron T&D, SSID Carmen M. Garcia CS, Rancho Cucamonga Joe D. Guy T&D, Orange Coast Robert W. Johnson T&D, SSID Bruce R. Lovely Power Production, Big Creek Roger M. Martinez T&D, Rialto Jorge A. Morales Generation, SONGS Harvey G. Reyes Corporate Finance, Westminster John B. Osborne Generation, SONGS Alejandro Quesada IT, Irwindale Carolyn L. Rashad CS, G.O. Lisa M. Vellanoweth External Relations, G.O. 25 YEARS Roseanne C. Anderson CS, Irwindale Ingela Axelson T&D, Ventura Madeline E. Blake Generation, SONGS Robert T. Corbett Generation, SONGS Nelson Castro Generation, SONGS Hired 5/3/1982 Thomas Austin Generation, SONGS Hired 12/6/1985 Rocco Cavalluzzi CS, Thousand Oaks Hired 6/4/1980 David Axline Generation, SONGS Hired 11/2/1982 Jesse Baker Generation, SONGS Hired 6/13/1960 Randy Baker Generation, SONGS Hired 12/28/1983 Thomas Baker IT, Rivergrade Hired 12/24/1979 Jamie J. Cordova Corporate Finance, Barstow Leonardo Bareng Generation, SONGS Hired 5/22/1978 Anthony Galindo T&D, Montebello Marlowe Bello Generation, SONGS Hired 4/17/2006 Richard D. Grauman T&D, Santa Ana Sergio Gutierrez Jr. IT, G.O. Daniel C. Hayman Edison Material Supply, G.O. Gloria M. Ing Law, G.O. Gregory D. Knight T&D, Wildomar Cynthia D. Salazar Power Production, SSID Jeffrey L. Lebow CS, SSID Richard E. Schwemler CS, Ventura Francis A. McNulty Law, G.O. John G. Steventon T&D, SSID William S. Morris Generation, SONGS John Valdez T&D, Foothill George K. Pfeifer T&D, La Fresa Stephen G. Winegar T&D, Valencia Jerry A. Prelc T&D, SSID 30 YEARS Michael W. Trillo Generation, SONGS Brian L. Adair T&D, Ventura Jerome Aspevig Generation, SONGS Hired 6/14/1982 RETIREMENTS Giri Bhashyam Generation, SONGS Hired 6/5/2006 Joe Blake Generation, SONGS Hired 5/9/1972 Raymond Booher Generation, SONGS Hired 6/1/1990 Katherine Box Generation, SONGS Hired 11/17/1980 Robert Bray Generation, SONGS Hired 3/28/1983 Michael Brendel Generation, SONGS Hired 12/17/1981 David Brengman IT, Irwindale Hired 7/11/1977 Lloyd Briner Generation, SONGS Hired 8/20/1979 Alvin Chandler Generation, SONGS Hired 3/8/1982 John Chang Generation, SONGS Hired 11/26/1986 Ching Chao Generation, SONGS Hired 6/10/1996 Augustin Chavez Jr. IT, G.O. Hired 12/22/1986 Violet Chiappardi Generation, SONGS Hired 8/12/1974 Henry Chuan Generation, SONGS Hired 3/19/2007 Sandra Confalone Generation, SONGS Hired 12/2/1991 Bill Conklin Generation, SONGS Hired 9/16/1991 Robert Conoscenti Generation, SONGS Hired 6/2/1983 Terry Cooper Generation, SONGS Hired 6/2/1980 Debra Courtright Generation, SONGS Hired 9/14/1982 James Cox T&D, Antelope Valley Hired 3/8/1977 Wayne Craig Generation, SONGS Hired 7/20/1990 Lawrence Curtis IT, Fullerton Hired 6/17/1985 John Custer Generation, SONGS Hired 10/22/1979 Thomas Broughton Generation, SONGS Hired 12/31/1979 James Darling Generation, SONGS Hired 12/14/1981 Harry Brunsch IT, Rivergrade Hired 9/29/1980 Raymond Davis Generation, SONGS Hired 4/4/1988 Ronald Burton Generation, SONGS Hired 9/24/1973 Delbert Dick T&D, Ontario Hired 2/24/1972 Ingeborg Campbell IT, G.O. Hired 9/16/2002 Salvatore Dolcemascolo Generation, SONGS Hired 5/28/1996 David Alvarez Generation, SONGS Hired 7/25/1983 Larry Campbell Generation, SONGS Hired 9/15/1980 Lindsay Anderson Generation, SONGS Hired 12/11/1972 Jeffrey Carnes Generation, SONGS Hired 12/31/1990 Kathleen Dunkle Power Production, Big Creek Hired 1/23/1978 C. Kelly Kraushaar T&D, G.O. Rosa Arce Generation, SONGS Hired 4/1/1991 Julie T. Millinger Safety, Security & Compliance, G.O. Jesus Arellanez Jr. CS, Westminster Hired 9/30/1974 Corky L. Calsbeck Generation, SONGS Kim A. Coslett CS, Ontario William C. Deming Generation, SONGS Daniel Dominguez Generation, SONGS Joseph P. Fice T&D, Innovation Village Jeanne M. Fitschen IT, SONGS Therese A. Hubbard T&D, Ventura Elizabeth A. Kalous IT, Rivergrade Teresa L. Kelley Corporate Finance, G.O. Karen Albarado Generation, SONGS Hired 6/27/1995 Anthony Alexander Generation, SONGS Hired 12/12/1979 Georgia Allen Generation, SONGS Hired 2/9/1982 Kip Allen Generation, SONGS Hired 8/3/1983 16 insideedison • http://inside.edison.com Retirements In Memoriam December 2012 Dawn Flannery Generation, SONGS Hired 2/18/1978 Richard Hernandez IT, G.O. Hired 7/26/1979 Gene Leckness T&D, Alhambra Hired 2/3/1997 Mark Mihalik Generation, SONGS Hired 7/6/1982 James Quinn Generation, SONGS Hired 8/3/1998 Ronald Spencer Generation, SONGS Hired 10/26/1970 David Wiitala Generation, SONGS Hired 1/8/1979 Morris Fleishman Generation, SONGS Hired 3/10/1986 Debra Hill Generation, SONGS Hired 11/8/1978 Thomas Lee Generation, SONGS Hired 2/18/1975 Glen Mills Generation, SONGS Hired 11/15/1982 Robert Radakovic Generation, SONGS Hired 6/23/1997 Clifford Stanfield IT, Rivergrade Hired 7/5/1984 William Willis Jr. IT, Irwindale Hired 7/9/2007 Kenneth Fowler Generation, SONGS Hired 8/24/1982 John Hodgkinson Generation, SONGS Hired 7/30/1990 Terry Lehigh CS, Westminster Hired 6/16/1976 David Minnick Generation, SONGS Hired 4/15/1991 Leon Rafner Generation, SONGS Hired 10/10/1984 Melvin Steinkamp Generation, SONGS Hired 1/8/1979 Glenn Gant Generation, SONGS Hired 5/23/1978 Robert Wilson Generation, SONGS Hired 9/9/1985 Dennis Horejs Generation, SONGS Hired 6/11/1990 William Lennartz Generation, SONGS Hired 6/10/1996 Ronald Gauvin Generation, SONGS Hired 4/27/1977 Sherrie Minter Generation, SONGS Hired 7/25/1986 Sitaram Ramaswamy IT, Rivergrade Hired 6/28/2004 Raymond Sutton Generation, SONGS Hired 5/1/2006 Gloria Q. Hoxeng T&D, SSID Hired 1/26/1981 Francis L’Hommedieu Generation, SONGS Hired 2/28/1984 James Wirtz Generation, SONGS Hired 10/6/1980 Clyde Mitchell Generation, SONGS Hired 10/21/1981 Baldev Randhawa Generation, SONGS Hired 5/19/1997 Karen Taylor IT, G.O. Hired 4/7/1997 Dick Huang Generation, SONGS Hired 4/24/2006 Michael Lister Generation, SONGS Hired 11/14/1988 Hal Wood Generation, SONGS Hired 8/4/1980 Cathy Morris-Ochs Generation, SONGS Hired 6/15/1981 Raymond Reece Generation, SONGS Hired 4/10/2006 Limpheng Ting Generation, SONGS Hired 9/21/1987 Linda Hubbard IT, Irvine Hired 4/10/1978 Evan Little Generation, SONGS Hired 3/22/1982 Loyd Wright Generation, SONGS Hired 8/25/1980 Lynne Riccio IT, Rivergrade Hired 8/2/1982 Daniel Todd Generation, SONGS Hired 2/17/1982 Susan Hunn Generation, SONGS Hired 8/19/1974 Danny Lowenberg Generation, SONGS Hired 9/21/1981 Dale Nelms Generation, SONGS Hired 7/13/1981 Dante Neric Generation, SONGS Hired 5/19/1997 Dale Riley Generation, SONGS Hired 1/14/1963 Robert Todd Generation, SONGS Hired 4/12/1982 Kevin Odom IT, Rivergrade Hired 2/2/1987 Albert Rodriguez Generation, SONGS Hired 5/18/1990 Joseph Tognoli Generation, SONGS Hired 8/19/2002 Donald Ogg CS, SSID Hired 2/14/1979 Steve Rogers T&D, San Joaquin Valley Hired 3/17/1980 Vicente Torres Generation, SONGS Hired 12/14/1998 Jose Oikawa Generation, SONGS Hired 5/5/1997 Richard Ross T&D, Santa Ana Hired 12/4/1972 Quoc Tran Generation, SONGS Hired 6/26/1989 Boguslaw Olech Generation, SONGS Hired 9/5/1989 Sujit Roy Generation, SONGS Hired 6/3/1996 Virginia Valencia External Relations, G.O. Hired 8/1/1983 Devon Olinger Generation, SONGS Hired 12/6/1982 David Russell Generation, SONGS Hired 10/5/1990 Jerry Valsvig Generation, SONGS Hired 7/24/1978 Gerald Pallagi Generation, SONGS Hired 9/29/1986 Thomas Sanchez T&D, Redlands Hired 10/17/1979 David Van Buskirk Generation, SONGS Hired 4/3/1989 Linda Parson IT, G.O. Hired 5/8/1979 George Sato IT, Rivergrade Hired 3/3/1997 Jacques Vandenbroek Generation, SONGS Hired 6/2/1980 Roger Schanzenbach Generation, SONGS Hired 6/18/1991 David Van Iderstine Jr. External Relations, G.O. Hired 12/18/1995 John Giles CS, Covina Hired 6/18/1973 Paul Girouard Generation, SONGS Hired 3/16/1981 John Goldasich IT, Rivergrade Hired 4/28/2003 Jo Gomez Generation, SONGS Hired 4/13/1998 Ernest Gonzales CS, Dominguez Hills Hired 11/29/1976 Thomas Gonzales CS, Menifee Hired 9/27/1982 David Goodman IT, Rivergrade Hired 3/1/2004 Eric Gordon Generation, SONGS Hired 3/13/1987 Morris Green IT, G.O. Hired 4/23/2007 Lila Grover Generation, SONGS Hired 3/28/1991 George Gruning Generation, SONGS Hired 5/4/1981 Deana Guardado IT, Rivergrade Hired 4/2/1990 George Gwiazdowski Generation, SONGS Hired 4/9/1984 David Hadley Generation, SONGS Hired 10/8/1984 Jeffrey Hamner Generation, SONGS Hired 1/10/1983 Wayne Hampton Generation, SONGS Hired 10/15/1990 Thomas Hanaford Generation, SONGS Hired 6/16/1980 Dennis Hansen Generation, SONGS Hired 7/7/1980 Kuljit Hara Generation, SONGS Hired 8/1/1988 Madeline Hunter Generation, SONGS Hired 8/23/1982 Mary P. Hyla T&D, Innovation Village Hired 2/17/1981 Robert Jennings T&D, Westminster Hired 7/2/1984 Kenneth Johnson Generation, SONGS Hired 6/25/1973 Thomas Johnson Generation, SONGS Hired 4/22/1985 Wallis Johnson Generation, SONGS Hired 11/22/1996 Lamar Jones Jr. Generation, SONGS Hired 7/14/1988 Donald Lueder IT, Rivergrade Hired 4/2/1990 Michael MacDougall Generation, SONGS Hired 6/6/2005 Shaukat Mahmood Generation, SONGS Hired 4/3/1991 Ivan Maldonado Generation, SONGS Hired 5/19/1997 Eugene Marquardt Generation, SONGS Hired 12/11/1989 Wayne Marsh Generation, SONGS Hired 5/20/1985 Luis Martinez Power Production, San Dimas Hired 4/30/1973 Raylene Jones CS, Rancho Cucamonga Hired 2/8/1982 Patricia Massey Generation, SONGS Hired 9/8/1970 Robert Pate Generation, SONGS Hired 6/2/1997 Richard Jones Generation, SONGS Hired 3/11/2002 Allen Matheny Generation, SONGS Hired 9/1/1982 Stephen Perluss Generation, SONGS Hired 7/11/1978 R. Scott Schofield Generation, SONGS Hired 12/2/1981 Daniel Vargas IT, Rivergrade Hired 7/23/1973 Artland Kaai Generation, SONGS Hired 4/10/1991 Dale McBride Generation, SONGS Hired 8/7/1967 Thomas V. Pham T&D, SSID Hired 5/14/1984 John Scott Generation, SONGS Hired 8/30/1978 Christina Varnell T&D, Saddleback Hired 8/21/1995 Isidor Kerszenbaum Generation, SONGS Hired 6/26/1989 Paul McKay Generation, SONGS Hired 1/20/1987 Clifford Philip Generation, SONGS Hired 5/21/2003 Ahmad Shanehsaz Generation, SONGS Hired 6/12/1986 Gregory Vechinski Generation, SONGS Hired 6/28/1996 Asif Khaliq Generation, SONGS Hired 12/5/2005 Edward McKinney T&D, Ventura Hired 2/11/1980 Susan Philley Generation, SONGS Hired 5/2/1983 Sherman Shaw Jr. Generation, SONGS Hired 6/15/1973 Michael Vezzuto Generation, SONGS Hired 4/29/1985 Arthur Kneisel Generation, SONGS Hired 3/11/1982 Collette McManus Generation, SONGS Hired 1/3/1995 Sheryl Pierson Generation, SONGS Hired 3/31/1986 Judd Sills Generation, SONGS Hired 12/30/1997 Ashok Wadhwa Generation, SONGS Hired 12/10/1997 Matthew Kohal Generation, SONGS Hired 6/29/1987 Edwin Medling Generation, SONGS Hired 3/14/1975 Stanley Porzuczek Generation, SONGS Hired 7/20/1998 Dennis Smith Generation, SONGS Hired 3/1/1983 Richard Weber Generation, SONGS Hired 2/9/1993 Anthony Krass Generation, SONGS Hired 5/29/1984 Saundra Mejia Generation, SONGS Hired 12/20/1978 Danny Powers Generation, SONGS Hired 2/22/1982 Eric Smith Generation, SONGS Hired 12/31/1990 Kurt Weiss Generation, SONGS Hired 4/23/1990 David Kuhn Generation, SONGS Hired 1/19/1988 Evangeline Mendez IT, Rivergrade Hired 12/26/1978 Donna Price IT, Irwindale Hired 1/14/1985 Michael Sokolik IT, Rivergrade Hired 8/1/1978 Joel White Generation, SONGS Hired 11/7/2007 Diane Meza Generation, SONGS Hired 3/21/1988 Lisa Pritchett Generation, SONGS Hired 5/23/2002 Sylvester Southall CS, Wildomar Hired 11/29/1976 Paul Widmark Generation, SONGS Hired 12/31/1990 David Duran Generation, SONGS Hired 5/22/1974 James Henderson Jr. Generation, SONGS Hired 9/29/1986 Jo Ann Carr CS, Long Beach Hired 4/23/1976 Janice Elliott Generation, SONGS Hired 7/6/1982 Kathleen C. Herman CS, Irwindale Hired 11/5/1981 Deborah Kurilchyk Safety, Security & Compliance, Monrovia Hired 3/19/1990 Regis Carr IT, G.O. Hired 10/13/1997 Gerald Filips Generation, SONGS Hired 4/20/1981 Patrick Hernandez T&D, Foothill Hired 6/25/1984 Allen Kurtz Generation, SONGS Hired 1/14/1982 Nancy Yackle Generation, SONGS Hired 9/10/1990 Patricia Yeagley Generation, SONGS Hired 12/31/1974 Barbara Jean Yorba Generation, SONGS Hired 7/1/1995 Sae Yu Generation, SONGS Hired 8/28/2003 IN MEMORIAM Donald Adamson Engineer Supervisor Hired 1/1/1971 Retired 6/1/1982 Died 11/30/2012 Thomas Anderson Engineer Hired 9/2/1980 Retired 6/1/1992 Died 12/17/2012 Rebecca Arnce Supervisor Hired 7/14/1967 Retired 7/1/1996 Died 11/18/2012 Charles Atherton Transmission Foreman Hired 9/18/1950 Retired 12/1/1988 Died 12/13/2012 Alan Hamlin Senior Analyst Hired 12/15/1969 Retired 8/1/1983 Died 12/21/2012 Emelie Huang Accounting Assistant Hired 7/21/1986 Died 11/19/2012 Earl Huffstutler Supervisor Hired 5/4/1976 Retired 4/1/1994 Died 11/29/2012 Keith Kaeser Distribution Foreman Hired 3/11/1940 Retired 2/1/1979 Died 12/4/2012 Ernest Kemper Transmission System Operator Hired 8/1/1955 Retired 2/1/1988 Died 9/22/2012 Kathleen Kim Assistant DP Hired 4/11/1960 Retired 12/1/1990 Died 12/19/2012 Candace King Customer Service Hired 7/8/1986 Retired 5/1/2006 Died 12/3/2012 Edward Kraus Nuclear Maintenance Supervisor Hired 5/2/1946 Retired 12/1/1988 Died 11/23/2012 Charles Leitch Meter Reader Hired 6/21/1982 Retired 9/1/1987 Died 12/4/2012 Harold Lesher Foreman Hired 1/18/1971 Retired 2/1/1985 Died 12/20/2012 Daniel Lindeman Superintendent Hired 2/6/1948 Retired 10/1/1983 Died 12/23/2012 Michael McHale Patrolman Hired 6/6/1966 Retired 3/1/2004 Died 12/28/2012 Dominador Mendoza Material Handler Hired 9/27/1982 Retired 4/1/1996 Died 12/10/2012 Cheryl Perry Distribution Accountant Hired 4/23/1979 Retired 9/1/1998 Died 12/14/2012 Stephen Regalado Project Manager Hired 7/28/1986 Died 12/3/2012 Jesse Robinson Senior Splicer Hired 4/28/1986 Retired 10/1/2004 Died 12/16/2012 Roger Smith Supervisor Hired 2/25/1957 Retired 5/1/1989 Died 11/25/2012 Dorothy Takushi Senior Operator Hired 6/21/1971 Retired 1/1/1990 Died 12/17/2012 Charles Velderrain Material Handler Hired 6/13/1993 Died 12/25/2012 John Vinicky Fuel Engineer Hired 3/19/1973 Retired 12/1/1989 Died 12/10/2012 Manuel Zarate Janitor Hired 7/30/1973 Retired 12/1/1990 Died 12/27/2012 In the January issue, we incorrectly listed Marvin Eichorn in the In Memoriam column, and we regret the error. This was due to an isolated systems error and we’re working with Human Resources to prevent the problem from recurring. http://inside.edison.com • february 2013 17 Erwin leading a spirit rally at his high school. Erwin Furukawa The utility’s role used to be simpler: turning electricity on or off, reading meters, rendering bills, restoring service and so on. Today, we’re engaging customers with educational tools and solutions to fit their lifestyles. Our customers have more choices and higher expectations now. Edison has to provide solutions that resonate with our customers. Q Erwin and his dog Simba. T his month, Inside Edison interviews Southern California Edison Senior Vice President of Customer Service Erwin Furukawa. Q Did you always know what you wanted to do for a career? When I was in elementary school, I wanted to be an airline pilot, but I found out I had depth perception problems. So I thought if I can’t fly a plane, then I want to run an airline. I wrote to United Airlines, and they sent me this huge pamphlet, with every job description. As I read through, I discovered marketing—I wasn’t 100 percent sure what it was—but I thought that’s what I wanted to do. video extra Watch Erwin talk about his New Year’s resolution and answer our lightning round questions on http://inside.edison.com/q213. Q You’ve worked at Edison for about six years. What’s one of the biggest changes you’ve seen since you started? 18 insideedison • http://inside.edison.com Who in your life has inspired you? My grandmother made sure I got up, had a hot breakfast every day, got to school—and back. She was an inspiration to me. She emigrated from Japan and basically started a whole new life here. At one point, she worked as a cook at a lumber camp up in Washington. During World War II, she was placed in a relocation camp, along with her children. After the war, she had to start again. I learned from her about perseverance, working hard, knowing that you can be better, that life can be better, and that if you have disappointments, you’ll learn and grow from them. Q What kind of interests do you pursue outside of work? I enjoy animals, especially dogs. I recently lost my golden retriever, Simba. I got him from a rescue shelter when he was about six years old, and he was a real precious part of my life. When I moved to Southern California, we drove down the Central Valley to our new adventure together. As I begin to look ahead this year, I want to rescue another dog. And I’m going to do that, as soon as the weather warms up. Later in life when I have more free time, I’d like to be even more involved with animals. Q What’s your favorite thing about Edison? The people. Day to day, it’s the people that make the difference, at all levels across the company. Photo by Jean Anderson, Technical Specialist, Corporate Communications “As I was heading out to a dedication ceremony at the Windhub Substation, the sun began to rise over the Tehachapi wind turbines and transmission lines.” got photos? To have your photo featured on our online Photo Wall, email your picture of work-related people, places and things to [email protected]. You could also be featured in next month’s print issue! http://inside.edison.com • february 2013 19 PRSRT STD U.S. Postage PAID Southern California Edison The Magazine for Edison International Employees and Retirees P.O. Box 800 G.O. 1, Quad 4A Rosemead, CA 91770 Printed on recycled paper using soy-based inks Scan this code with your smartphone to access Inside Edison online! Giving back Running marathons for cancer research Customer Service Project Analyst Linzie Starr III ran 13.1 miles on Jan. 12 and 26.2 miles on Jan. 13 at Walt Disney World in Orlando, Fla., raising more than $1,300 for Stand Up to Cancer, a cancer research nonprofit. got photos? To have your photo featured on our online Photo Wall, email your picture of volunteer or fundraising activities to [email protected]. You could also be featured in next month’s print issue!