Trader Media Group Annual Report 2012-13
Transcription
Trader Media Group Annual Report 2012-13
Telephone +44 (0)20 8544 7000 www.tradermediagroup.com Annual report and financial statements 2013 Trader Media Group Trader Media Group Hartfield House 41-47 Hartfield Road Wimbledon London SW19 3RQ Driving benefits for customers and consumers Annual report and financial statements 2013 Customers The franchise dealer’s story The independent dealer’s story Consumers The private buyer’s story The private seller’s story Trader Media Group is at the heart of the UK motor trade. Our brands are constantly evolving, and represent the leading digital automotive marketplace. We empower both buyers and sellers, driving benefits for customers and consumers alike. OV BR Overview 01 How we performed 02 The private buyer’s story 04 The independent dealer’s story 06 The franchise dealer’s story 08 The private seller’s story 10 We’ve been innovating for more than 35 years... 12...our brand vision is to be the most valuable companion for buying and selling vehicles... 14...and our products have evolved to reflect this strategy. 16 A deep understanding of our markets 18 Chairman’s statement Business review 20 22 28 30 32 34 36 Q&A with Zillah Byng-Maddick Operating review Segmental commentary Key performance indicators Financial review Principal risks and uncertainties Corporate social responsibility GO FIN Governance 38 40 42 44 45 Executive Committee Corporate governance Directors’ report Statement of directors’ responsibilities Independent auditors’ report Financial statements 46 47 48 49 50 51 Consolidated income statement Consolidated statement of comprehensive income Consolidated balance sheet Consolidated statement of changes in equity Consolidated cash flow statement Notes to the consolidated financial statements Company financial statements 85 Independent auditors’ report 86 Company balance sheet 87 Notes to the financial statements You can view our 2013 annual report online at tradermedia group.com The cover and pages 1 to 40 are printed on paper made from virgin wood fibre with pulp which is bleached using a mixture of Total Chlorine Free and Elemental Chlorine Free processes. Pages 41 to 92 are printed on paper made from 100% de-inked post consumer waste. Both papers are certified by the Forest Stewardship Council, which supports the responsible use of forest resources. The printer and paper mills are both accredited with ISO14001, the environmental management system. Photography by Edward Tyler. Designed and produced by The College www.the-college.com Annual report and financial statements 2013 Trader Media Group Financial highlights Revenue continuing operations (£m) Operational highlights EBITDA continuing operations (£m) International UK 251.8 2011 2012 2013 129.8 Annual Average (’000) 142.9 143.9 367 380 364 2012 2013 2011 2012 2013 Overview 257.2 Stock of vehicles on website International UK 254.4 01 2011 OV 2013 2013 2013 The group’s revenues declined by 2% as the growth in the Digital business was offset by the fall in magazine revenues. Stronger sterling also impacted overseas revenue. EBITDA** growth of 1% was achieved as the group benefited from a higher margin and growing Digital business. Record levels of marketing spend boosted audience levels to new highs but tempered the EBITDA improvement. In line with expectation that 2012/13 would be the year when the supply of quality used cars into the market would be restricted, the average stock on the website declined. Digital UK revenue Covenant net debt Average monthly digital visits -2% +1% (£m) 182.8 2011 202.0 (£m) 637.1 212.8 511.2 2012 -4% 2013 2011 (million) 37.3 562.0 26.1 2012 2013 2011 30.0 2012 2013 2013 2013 2013 A good performance from the Digital division as revenues grew by 5% over last year. This achievement was delivered despite the lack of vehicles in the market and was the result of growth in the core dealer offering from a new package approach coupled with the success of Razsor. Strong operating cash flow of £130.1 million reduced net debt following the refinancing and distribution to shareholders in 2011/12. Leverage* fell to below four times EBITDA. The digital visits metric allows us to measure the overall growth of our digital presence (traffic), tracking engagement over time across all platforms. Our average monthly digital visits grew by 24% this year to over 37 million visits. +5% -12% as defined by the group’s Senior Facilities Agreement. as defined on page 30. * ** +24% 02 Annual report and financial statements 2013 Trader Media Group The private buyer’s story “Auto Trader is so easy to use. I normally use it on my mobile or tablet and I think this makes it quicker and easier. I have bought at least four cars now through Auto Trader and it is my number one choice when looking for a new car” Philippa from Colchester Private buyer Providing buyers with all the information they need to make informed choices when purchasing a car The most choice We have more cars on our website compared to our competitors, averaging over 360,000 cars a month, giving buyers the widest range of vehicles to choose from in one place. Multi-platform searches With mobile unique users reaching 3.5 million, the ability for our buyers to access Auto Trader across multiple platforms is essential. This year we also introduced ‘My Garage’, enabling regular users of our website to save and access their searches across different platforms, providing them with a seamless user experience. Vehicle reviews Our website users can also add their own Owner Reviews alongside our expert car reviews, helping users to decide which vehicle to purchase with confidence. We currently have 825 expert reviews and 36,000 owner reviews live on our website. Quarterly Owners’ Guides Our Quarterly Owners’ Guide reports were launched in August 2012 and provide key insights into the UK automotive marketplace. They give buyers access to our Auto Trader Retail Price Index, providing them with valuable intelligence on the price of used cars. Annual report and financial statements 2013 Trader Media Group 03 Overview Consumer OV 04 Annual report and financial statements 2013 Trader Media Group The independent dealer’s story “Flexible Packages have given us the opportunity to really showcase our stock online. It’s given Chelmerbridge the edge over other dealers locally, even the main dealers” Tony from Chelmerbridge Independent dealer Constantly innovating to enable our customers to stay one step ahead of the marketplace Flexible Packages Flexible Packages represent a key part of our commitment to work harder for dealers, providing products and support that embrace technology and recognise the independent dealer’s needs. Simply put, we have given our package structure an MOT by looking at what dealers pay for and aligning it more closely to what they need. Built around our core products, Flexible Packages offer wider choice, more flexibility and better value to make it even easier for dealers to work with us. In addition, it enables them to be more confident in terms of visibility and can be specifically tailored to local and individual needs. Dealer Seminars We have an enormous amount of data that we can break down to a dealer’s local area in terms of what car buyers are looking for. Consequently we run a full programme of seminars, which are designed to help dealers reach more people, network with other dealers and ultimately convert more leads into sales. Live Chat Live Chat is an online messaging service that instantly connects potential customers with dealerships, giving dealers the best chance of converting a warm lead to a hot prospect by allowing dealers to interact directly with customers at an early stage. Buyer Dealer “Let’s make a deal” Annual report and financial statements 2013 Trader Media Group 05 Overview Customer OV 06 Annual report and financial statements 2013 Trader Media Group The franchise dealer’s story “Package Builder couldn’t have come at a better time for us. I really see this as a refreshing new approach which gives us real tangible value and I’m looking forward to seeing the improvement to our response” Jason from All Electric Garages Group PLC Franchise dealer Enhancing dealers’ ability to expand successfully by providing support and products that match their needs Package Builder Package Builder is an innovative way for dealers to do business. It is our new way of structuring the products we have available for franchise dealers in a way that enables them to build the package that is exactly right for their business. It gives control through simplicity, transparency and flexibility, and provides dealers with greater choice. The benefits to dealers are higher response generation, better conversion rates and increased profit through greater understanding of markets and buyers, combined with tools that enable quicker action. i-Control Through harnessing the insight that we have of dealers’ workflow, accessing the unique data from searches on our site, links with the DVLA and leading car auction houses, we have created an innovative software application. i-Control allows dealers to use data gathered from Auto Trader searches and other industry leading sources, to recommend what stock a dealer should buy, where to find it, how much to pay for it and how much to sell it for. Next Generation Dealer Portal This is an enhanced online platform that enables dealers to manage their advertising in one place. It gives complete control over building, managing and tracking advertisements, and provides easy access to sales and market data. Annual report and financial statements 2013 Trader Media Group 07 Overview Customer OV 08 Annual report and financial statements 2013 Trader Media Group Consumer Annual report and financial statements 2013 Trader Media Group 09 “Simple all round – easy, safe and most importantly, a trusted place to sell your car” Lee from Long Eaton Private seller Overview The private seller’s story OV Giving our private sellers the best tools and biggest marketplace to sell their vehicles Attracting the most buyers We have over three times more visitors to our website than our nearest competitors, that’s over 11.5 million unique users a month. With that many people looking at our site, our private sellers are giving themselves the best possible chance of selling their vehicle – and are twice as likely to sell their car within the first week with Auto Trader in comparison to our competitors. Our partnerships help sellers reach an even wider audience When sellers advertise with Auto Trader, their ad will also appear on our partner sites, including Yahoo!, msn cars and Top Gear. Auto Trader’s online partner network helps sellers reach seven out of ten UK online consumers, strengthening its position as the leading motoring marketplace. New ways to connect with our brand We know we are operating in a challenging marketplace so we are committed to finding new ways for our consumers to connect with our branding using integrated marketing from conventional TV and radio advertising to social media and digital channels. Spontaneous brand awareness is at an all-time high of 60%. Free recommended sale price On average we know that people can sell their cars on Auto Trader for more – now we can demonstrate that to them. Our new free recommended sale price tool offers sellers the chance to find out what cars like theirs could sell for on Auto Trader: we recommend a sale price for their car, based on market information such as current trade and retail values. Sellers’ Guides From how to create an advert to dealing with buyers and staying safe online, we have created a suite of guides for private sellers to support them in their car selling journey. 10 Annual report and financial statements 2013 Trader Media Group We’ve been innovating for more than 35 years... The business is forward thinking, leading the industry into online and mobile. Auto Trader is founded and produces its first ever trade magazine by the name of Thames Valley Trader, where consumers can buy and sell anything from clocks, to boats and cars. 1977 Launch of autotrader.co.uk The company formally takes on the name Auto Trader, and renames all titles. Auto Trader launches in Ireland 1988 1995 Th e 1996 Auto Trader reveals new logo Auto Trader launches online consumer reviews 2008 g nin gin be 10M Auto Trader joins Twitter and Facebook Auto Trader magazine covers (1980s and 1990s) Thames Valley Trader cover (1977) Unique visitors per month at autotrader.co.uk reaches 10 million 2010 Speed of change Launch of Auto Trader mobile advertising and iPhone app Magazine weekly circulation Average monthly Mobile page views 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Average monthly Desktop page views 11 Overview Annual report and financial statements 2013 Trader Media Group Auto Trader launches ‘New Car’ for buyers of brand new vehicles Insurance estimates introduced into Auto Trader used car search Unique visitors per month at autotrader.co.uk reaches 11.5M 2013 e The fu tu r 2011 OV 3.5M people use Auto Trader on a mobile device Auto Trader iPad app launched 2011 2M Nearly half of Auto Trader mobile users access the site when on a dealer forecourt Over 2 million people use Auto Trader on their mobile 2012 2013 Auto Trader UK Facebook page hits 100,000 likes Auto Trader launches My Garage enabling users to save searches and access them across different devices 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 45% Tablet visits Dec 12 Oct 12 Nov 12 Sep 12 Jul 12 Aug 12 Jun 12 Apr 12 May 12 Mar 12 Jan 12 Feb 12 Dec 11 Oct 11 Nov 11 Sep 11 Jul 11 Aug 11 Jun 11 Apr 11 May 11 Mar 11 Jan 11 Feb 11 Dec 10 Oct 10 Nov 10 Sep 10 Jul 10 Aug 10 Jun 10 Apr 10 May 10 Mar 10 Jan 10 Mobile visits Feb 10 Cross platform usage 35 years of Auto Trader Desktop visits 12 Annual report and financial statements 2013 Trader Media Group ...our brand vision is to be the most valuable companion for buying and selling vehicles... Giving our consumers what they want... We are moving away from being seen as “just a used car market” – the place consumers only visit when they have decided which car they want – towards being seen as a destination for motorists whatever stage of the buying or selling process they are at for new or used cars. I need a new car big enough for the family Which is best for me? 1 • E xpert Video Reviews • Owner Reviews 1 Can I afford the insurance? What will my friends think? How much could I get for my old car? 2 3 4 • Insurance estimates shown in search results 2 • Social sharing 3 • Recommended Price Checker for free What about deals on new cars? 5 • New Car section and results in search 4 Journey towards buying a new car 5 Annual report and financial statements 2013 Trader Media Group 09:33PM 50MPH 0.35 MILES 13 3X 10:19PM 00:45HRS Overview We have 3 times more visitors to our website than our nearest competitors OV ...when they want it! We understand how consumers search and make sure dealers are prepared to respond according to the range of consumers’ demands, such as desktop, tablet and mobile usage. Desktop Tablet Mobile Peak usage 9.30pm Peak usage Peak usage 12.30pm 12am 3am 6am 9am 12pm 9pm 3pm 6pm Innovate on all channels to reach potential buyers 9pm 12am 14 Annual report and financial statements 2013 Trader Media Group ...and our products have evolved to reflect this strategy. Our vision is to be the partner of choice for automotive Our strategy 1. Focus on our customers 2. Migration to digital platforms 3. Investing in innovation and technology 1. Focus on our customers The success of our business is dependent on the success of our customers. A priority for us is therefore to ensure that we keep the customer at the heart of our organisation. We want to be the automotive partner of choice for both consumers and our trade customers. What this means in practice is a clear and consistent focus on ensuring that we consider the customer at all levels of decision-making. For our consumers, this means a focus on innovation to meet their ever-changing needs. Ensuring they can access the information they want, wherever and whenever they need it is vital to maintaining their brand loyalty. For our dealers, this means an unrelenting focus on driving the best response and return on investment for their advertising. We invest considerable time and effort in providing new tools to demonstrate value, new products which enable dealers to manage their businesses more effectively, and new platforms for them to reach all consumer segments. 2. Migration to digital platforms The transition to a digital business has been a major part of our strategy in recent years. We have now successfully completed the transition and delivered on this strategy in the UK. Although our magazines reached 31,0001 car buyers a week on average during 2012/13, our main focus, and that of our customers, has been to embrace and develop our digital platforms. Our website, for example, now attracts over 11.5 million unique users a month2, making it by far the UK’s largest automotive classified website (with a 68% share of page views3). Auto Trader was the first classified brand to launch as a website (in 1996) and is now truly a digital business, with a strong history of delivering innovation. Our commitment to digital innovation ensures that we maintain our market leading position. Our determination ensures we drive the greatest amount of high-quality leads to our dealers and provide the best return on investment for their advertising. Our digital platforms continue to evolve at a rapid pace, the mobile sites and apps that we offer across all devices continue to drive new opportunities for the business. The mobile site alone generates just over 3.5 million unique users4, providing dealers and consumers with an effective search tool designed both for general use and for use closer to the point of purchase (much of our mobile usage is driven by consumers refining their searches on dealer forecourts). 1 Source: COMAG 2 Source: Omniture 3 Source: Hitwise 4 Source: Omniture 3. Investing in innovation and technology We continue to invest in innovation and technology to drive the core of our business – the customer. The products we develop focus on generating more response for dealers. We continually strive to provide the best consumer search experience, enabling consumers to make more informed choices about the cars they want to purchase and the dealers they visit. Our goal is to make the buying and selling of vehicles as easy as possible for both consumers and dealer customers. Our investment and innovation encompasses all aspects of our multi-platform digital business. We have invested in back office solutions that support the core business and strengthen our relationship with our customers. We acquired Delta Point Associates Ltd (“Deltapoint”), an industry leading data analytics provider, to bolster our data intelligence products. We continue to develop our digital marketing services, with RAZSOR websites focusing on providing dealers with the best website to gain direct consumer traffic. All of this ensures our consumers can come to Trader Media Group for all their vehicle buying needs. 3.5m+ unique users accessing the mobile site monthly Annual report and financial statements 2013 Trader Media Group 15 Driving benefits for customers and consumers Jonathan Williams Consumer Marketing Director Overview “Auto Trader is on a journey to build lasting relationships with motorists through more emotive advertising and products that facilitate an on-going dialogue. As ownership amongst motorists extends and people are holding onto their cars for longer, appealing to a broader range of motorists, whether buying, selling or owning, is more important than ever.” OV Transforming our brand position from transactional to emotional We are on a journey to move the brand from being one that is thought of as transactional to one which consumers can create a strong emotional affinity and deeper relationship with. In 2012/13 we re-established the brand by firstly building consumer involvement through nostalgia in an online only campaign – one of the highlights of which was our YouTube video achieving the highest level of engagement for any automotive brand. In September 2012, we developed a marketing approach to ‘announce’ the brand through a fully integrated campaign that reinforced our heritage and trust. This campaign, which ran until January 2013, saw the group reach its highest ever levels of brand awareness. Our March 2013 campaign capitalised on this platform to deliver more response for our dealers by demonstrating our unique selling points to our consumer audience. 16 Annual report and financial statements 2013 Trader Media Group A deep understanding of our markets Through embracing and leading technological change in the industry we have channelled our market leading data intelligence to drive benefits for both customers and consumers. DATA 3.5M monthly mobile users 364,000 37.3M monthly stock of vehicles on website digital visits 11.5M unique users per month visit our website FLEXIBLE PACKAGES LIVE CHAT 10,500 dealers 90% dealer penetration I-CONTROL DEALER SEMINAR NEXT GEN PORTAL PACKAGE BUILDER DRIVING BENEFITS DRIVING BENEFITS DRIVING BENEFITS Annual report and financial statements 2013 Trader Media Group 17 Auto Trader market share of the top four competitors, measured by page views Impact of new car registration Auto Trader 84.35% Pistonheads 14.16% Motors.co.uk 1.48% eBay Motors 0.01% Source: Hitwise, March 2013 1-3 year old Car Parc hit a long time low in 2012. There were over 20% fewer young vehicles in the Car Parc compared to pre-recessionary levels in 2007, impacting supply of those cars available for sale. Throughout 2012 dealers have been struggling with sourcing young stock and trade prices were high largely as a result of the constricted supply. 2007 2008 2.40 2.13 2009* 2010* 1.71 1.92 2011 2012 1.94 2.04 Overview New car registration (million) Car Parc (million) 1 year old 2.35 2.40 2.13 1.71 1.92 1.94 OV 2 year old 2.44 2.35 2.40 2.13 1.71 1.92 2.57 2.44 2.35 2.40 2.13 1.71 7.35 7.19 6.88 6.24 5.76 5.57 3 year old 1-3 years old * Excluding Scrappage Incentive Scheme (SIS). 10.0 32 28 24 20 16 12 8 4 0 -4 7.0 5.5 4.0 2.5 Percentage 8.5 Flat Car Parc UK Car Parc has been flat at 30 million for the last six years. An uplift in new car registrations is expected to positively impact the volume of cars in the Car Parc – 1% increase in 2013 and 2014. 1.0 -0.5 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013f 2014f Number of cars (m) UK Car Parc -2.0 Car Parc YOY % Source: SMMT and TMG Analysis Auto Trader price index £9,500 Auto Trader Average asking prices An increase in older vehicles in the UK Car Parc is also reflected in the stock mix on Auto Trader and the average price of vehicles advertised, with the average price in the last two years being significantly lower than in previous years. £9,300 £9,100 £8,900 £8,700 Jan 10 Feb 10 Mar 10 Apr 10 May 10 Jun 10 Jul 10 Aug 10 Sep 10 Oct 10 Nov 10 Dec 10 Jan 11 Feb 11 Mar 11 Apr 11 May 11 Jun 11 Jul 11 Aug 11 Sep 11 Oct 11 Nov 11 Dec 11 Jan 12 Feb 12 Mar 12 Apr 12 May 12 Jun 12 Jul 12 Aug 12 Sep 12 Oct 12 Nov 12 Dec 12 £8,500 Source: TMG Analysis 18 Annual report and financial statements 2013 Trader Media Group Chairman’s statement “Not only was 2012/13 a year for breaking records but also a milestone for the company. The group celebrated helping people buy and sell vehicles for more than 35 years.” Tom Hall Chairman Summary •The fundamentals of the business remain extremely healthy with the core business metrics going from strength to strength. •The core Digital business delivered solid growth through the success of its product offerings. •The transition to a digital business is now complete in the UK and Ireland. •We want our employees to feel proud to work for a company that values its customers. •The Board remains confident the business can continue to perform strongly. Progress I am pleased to present TMG’s results for the year ended 31 March 2013. These results reflect the success of the group’s efforts to become the partner of choice for car buyers and sellers in the UK. Through the products and services TMG provides, we want to make our independent and franchise dealer customers more successful. We also want to help private buyers and sellers find the right vehicle as quickly and efficiently as possible, or dispose of their vehicle easily, with confidence and at a great price. Only through the skill, enterprise and hard work of our employees can we achieve this and we want our employees to feel proud of the values and achievements of the company they work for. The core Digital business delivered solid revenue growth through the success of its product offerings to customers. The marketplace was challenging for the group with 2012 recognised as being a low point in the used car market, with supply of good quality cars restricted. Given these challenging conditions the core business results represent an impressive achievement. Overall, group revenue and EBITDA remained broadly flat year on year. This results from a combination of factors. The Magazine business continued to decline in line with our expectations. This decline, compounded by tougher trading in our international operations, offset the growth we achieved in the core UK Digital business. In the current financial year to March 2014, we will no longer be impacted by declines in the Magazine business and expect, consequently, to see a return to overall group growth. However, the fundamentals of the business remain extremely healthy with the core business metrics going from strength to strength. This year has been a year of breaking records with monthly website unique visitors reaching levels of over 11.5 million during the year and mobile growing impressively beyond 3.5 million monthly uniques in less than three years. In February the autotrader.co.uk website registered over 50 million page views in a single day for the first time. On the same day we also had the busiest ever hour with 4.2 million page views and registered new page view records on our mobile, iPhone and iPad sites5. These achievements are the result of the work of our 1,368 employees, who each day apply their talents to make TMG the UK’s market leading multi-platform automotive digital business. I want to take this opportunity to say thank you to each of them. Not only was 2012 a year for breaking records but also a milestone for the company. The group celebrated helping people buy and sell 5 Source: TMG internal analysis. Annual report and financial statements 2013 Trader Media Group The year has seen the group focus on its core business fundamentals of putting the dealer and consumer at the heart of what we do. Our customers’ success is our business. We have listened to and responded to the needs of both the dealer and consumer. As a result we have seen the successful launch of new products for customers during the course of the year, continued to improve the consumer experience and generated excitement in the marketplace with the future offerings that have been trialled. Strategic activity The transition to a digital business is now complete in the UK and Ireland. TMG is one of the very few consumer publishing businesses in the world to have migrated itself so successfully online. Car buyers and sellers, whether private individuals or dealers, have benefited enormously from this transition, with access by them to more accurate and more timely information than ever before. This transition, has also reduced demand for our print publications and as a consequence the Board made the decision to cease our publishing titles and close the Magazine division at the end of June 2013. We reflect with great fondness upon the heritage of the business and, on behalf of the Board, I would like to thank all our employees involved in the achievements and success of the Auto Trader magazines and its sister publications. Over the course of the year we also saw significant changes in the leadership of the group with Chief Executive, John King, leaving the business. John was instrumental in transitioning TMG from print to digital and he has left the company in good shape. I would personally like to thank John for his leadership and insight at the helm of TMG for the last five years and wish him every success for the future. Zillah Byng-Maddick was appointed as the interim CEO whilst a search for a new Chief Executive was undertaken. On behalf of TMG and the Board, I would like to thank Zillah for the tremendous job she has done in leading the business through this period of change. The Board has now appointed a new Chief Executive for TMG, Trevor Mather, who will be responsible for leading the next phase of TMG’s growth. We are very excited about the future of the business and during 2012 we successfully launched an innovative new way to take our products to market. Flexible Packages were launched offering the dealer more choice, flexibility and better value. This has introduced a new way of working with the independent dealer making it easier for the dealer to work with us. Flexible Packages offer dealers a bundle of hand-picked products built around an advertising subscription. Given the success of Flexible Packages we are in the process of refining a similar approach for franchise dealers called Package Builder. Package Builder is built around four key fundamentals of control, simplicity, transparency and flexibility. The initial feedback from the pilot phase of the launch is encouraging and we look forward to the full launch later in 2013. Overview vehicles for over 35 years. This achievement was recognised in part through a TV campaign that reinforced the commitment to both dealers and consumers and referenced the strength of the brand and market leading position with the underlying message: “we offer more stock and more buyers than anyone else.” As part of this celebration, we also took time to acknowledge the success of, and take pride in, the Magazine business whose solid foundations the Digital business we know today was built on. 19 OV We also continue to innovate through data; in June 2012 we acquired Deltapoint to bolster the group’s automotive data analytics capabilities. The team at Deltapoint has recently launched i-Control. This is a new tool that uses data gathered from Auto Trader searches and other industry leading sources, to recommend what stock a dealer should buy, where to find it, how much to pay for it and how much to sell it for. This innovation reflects the group’s ambition and commitment to invest and innovate for the benefit of our customers. Outlook The Board remains confident the business can continue to perform strongly. The difficult market conditions over the previous 18 months look set to continue in the short-term. However, with 2012 new car registrations confirmed at over 2 million units6, the highest recorded for four years and representing annual growth of 5%, we remain optimistic about the future as the supply of stock into the industry improves. Throughout 2012/13 the group has continued to innovate and invest in the products and services offered. These developments have enhanced the dealer offering and further improved the consumer experience. Marketing activities throughout the year have further strengthened the brand and bolstered our market position. The group will continue in this direction as the Board recognises constant innovation and thought leadership is essential in delivering our longer term plan for the business. Tom Hall Chairman of the Board Trader Media Group 3.5m+ monthly unique mobile visitors reached in less than three years 11.5m+ nique website visitors u a month reached 6 Source: SMMT. 20 Annual report and financial statements 2013 Trader Media Group Q&A with Zillah Byng-Maddick Trader Media Group has migrated its operations to digital platforms and continues to be the clear market leader in the UK’s automotive classifieds market, with its flagship brand autotrader.co.uk Q&A with Zillah Byng-Maddick Trader Media Group operates the UK’s leading website and digital marketplace for motorists. Trader Media Group brands include: Auto Trader, Deltapoint, RAZSOR, 2nd Byte and Autotrade-mail. Auto Trader is the UK’s number one motoring digital marketplace with over 11.5 million monthly unique users, carrying out over 139 million searches on more than 360,000 new and used vehicles. Over 3.5 million people access Auto Trader via mobile devices every month through the mobile-optimised site and apps developed for iPhone, iPad and Android. In this section, Zillah responds to questions about the business and its prospects. 7 Source: COMAG and TMG Analysis 8 Source: TMG Analysis Q. The group has successfully transitioned to digital and the shape of the business is very different from the TMG of 35 years ago. How would you describe the business today? A. We are very proud of our 35 year heritage, which dates back to publication of the first edition of Thames Valley Trader magazine in 1977. Circulation of the magazine(s) peaked at 368,000 a week in January 20007 and at one point in our history we owned three printing presses. Recognising that social media and online retailing also offered revenue potential, we created the RAZSOR brand in October 2010, to support dealers’ digital marketing strategies. With RAZSOR, we build websites for dealers to further support their marketing efforts, putting the needs and requirements of our customer at the very heart of everything we do. Today we run and maintain 4,000 websites8 for dealers through our Razsor product. As a result, we are a market leading, multiplatform digital organisation, and we continue to innovate with our pricing models and But the advent of the internet had a significant product offering to both the dealer and the consumer to ensure that we remain the impact on publishing and we were quick to partner of choice for the automotive sector spot the online opportunity, launching our across the board. first website in 1996. Our online offering has shown rapid growth ever since. Today we get over 11.5 million unique users a month on the autotrader.co.uk website. Q. With the migration to digital now complete, how will the group Desktop computers were just the first step, continue to grow the business in however, and technology is constantly and the years ahead? rapidly evolving with the introduction of mobiles, smartphones and tablets into mainstream usage. Again, we identified the opportunity early and have devised a range of products that allow us to successfully monetise mobile as both customers and consumers increasingly utilise mobile apps in all areas of life. We have now achieved 3.5 million monthly unique users on mobile in three years – which is three times faster than the rate of growth on the desktop computer. A. We are continually improving our business to deliver value to our customers, consumers, shareholders and staff. We will continue to invest in innovation, marketing and technology to improve our business and assist our customers’ efforts to maximise theirs. We were quick to identify the digital opportunity, as we have explained above, and we remain committed to undertaking projects Annual report and financial statements 2013 Trader Media Group 21 that will result in value. The digital universe offers massive potential and we are actively exploring ways of offering additional products that sit adjacent to the car buying experience, to maximise the service we provide and the revenue we can generate. Q. How has the business weathered the recession over the past few years? Has it had an impact on your profits? As a result, earnings for the group were flat this year. However we saw a strong performance by the Digital business which was offset by the structural decline in magazines. The core Digital business has continued to drive growth for the group, posting a 7% increase in EBITDA over last year. Whilst the economic environment remains challenging, we have continued to invest in innovation. We have successfully delivered Flexible Packages to independent dealers, offering greater choice and value. Other new products include Live Chat, a direct, real time interactive messaging service that provides both the dealer and the consumer with another channel of communication to facilitate and accelerate transactions. Q. What impact have recent changes in the automotive market had on the business of TMG? A. The customer has always been at the core of all we do at TMG. Across our 35 year history, we have seen a number of changes in customer profile with the consolidation of smaller independent dealers and the emergence of big car supermarkets. The current breed of dealers has embraced technological change as evidenced in the uptake of our mobile and tablet products, which provide data driven information that can add value to their digital forecourt. Q. Are you seeing any signs of recovery in the used car market? A. The market conditions that have prevailed over the previous 18 months look set to continue in the short-term. However, with 2012 new car registrations confirmed at over 2 million units, the highest recorded for four years and 5% higher than the previous year, stock supply will start to improve and we are optimistic about the future. Q. You operate in a competitive marketplace. How have you managed to maintain your leading market position? A. The market has proved challenging with restricted supply of good quality cars impacting our business. In particular the consumer market has continued to prove challenging as competitive pressure remained high and resulted in declining volumes of private stock on our website. During this period we have maintained a steadfast focus on innovation, with continuous investment in new ways of serving the constantly evolving requirements of our customers and consumers. This approach, combined with demonstrating value, has enabled us to hold on to a market leading position in terms of volume of total stock and in the size and breadth of the audience we address. Q. There has been rapid growth in customers and consumers accessing TMG’s products via smartphone and tablet. What in particular has driven this? A. Mobile technology has evolved exponentially in recent years and smartphone penetration in the UK is amongst the highest in the world. This has had a profound impact on all our daily habits and routines and that includes the behaviour of consumers seeking to buy a car. Potential car buyers are no longer willing to wait for information and are active at anytime and anywhere, as evidenced by the increasing volume of enquiries made out of standard business hours. As a result, dealers need to be responsive to consumers’ demands. At TMG, we have undertaken comprehensive analysis of smartphone and tablet usage and have developed a clear understanding of how and when these devices are used, which informs our product development approach in this burgeoning area. Q. What do the next 35 years hold for TMG? A. Over the coming years, our aim is to invest further in innovation and technology to maintain and strengthen our relationship with dealers and consumers through the quality and effectiveness of the products we offer and the services we provide. TMG has a strong track record of embracing change and for being at the vanguard of innovation. This approach guides all our business decisions and will continue to do so in the years ahead. Q. Why do your staff choose to work at TMG? A. The culture of TMG promotes entrepreneurial spirit, creativity, flexibility and strategic thinking. We put the dealer and consumer at the heart of everything we do because their success is our success. This can only be achieved if we nurture the qualities of the people we employ. Business review A. The economic environment over the past few years has undoubtedly been tough – not just for the automotive sector – and TMG has not escaped the impact of these challenging market conditions. 2012 was recognised as a low point in the supply of good quality, used cars, a direct result of big reductions in new car registrations in 2009. This market dynamic, coupled with a more cautious approach to spending by consumers, has put additional pressure on the car dealer. BR 22 Annual report and financial statements 2013 Trader Media Group Operating review Auto Trader is the UK’s number one motoring digital marketplace offering unrivalled response to customers’ advertisements with over 11.5 million monthly unique users, carrying out over 139 million searches on more than 360,000 new and used vehicles. Summary •This year has been about focusing on the core of our business – the customer. •The difficult market conditions were anticipated in the approach we took to this year. •TMG continues to invest in innovation and technology. •We will continually improve our business to deliver value to our customers, our shareholders and our people. Overview Trader Media Group operates the UK’s leading website and digital marketplace for motorists. For vehicle dealerships we are the recognised route to market, providing industry leading digital products and services to our customers. Brands within Trader Media Group include: Auto Trader, Deltapoint, RAZSOR, 2nd Byte and Autotrade-mail. The group monetises the consumer usage of its websites, mobile and tablet platforms and printed publications principally through the sale of classified advertising for motor vehicles. It operates primarily in the UK, with subsidiaries located in the Republic of Ireland and in South Africa. Auto Trader is the UK’s number one motoring digital marketplace offering unrivalled response to customers’ advertisements with over 11.5 million monthly unique users, carrying out over 139 million searches on more than 360,000 new and used vehicles9. Over 3.5 million people access Auto Trader via their mobile devices every month through the mobile-optimised site and apps developed for iPhone, iPad and Android. The difficult market conditions were anticipated in the approach we took to this year. Consumer spend was expected to be more measured, putting increased pressure on the dealer and in turn our trade business. The competitive consumer market was also expected to impact our private seller’s market. In this climate we recognised the importance of providing dealers with greater choice, flexibility and value, which we met through the launch of Flexible Packages. To support the consumer we focused on providing a seamless cross platform user experience that offered great value and the audience to drive response for their advertising spend. This year has been about focusing on the core of our business – the customer. We continue to put them at the heart of what we do. Our efforts resulted in a respectable group result, underpinned by solid growth in the core Digital business. Digital achieved 5% revenue uplift through the success of Flexible Packages, growth in our complimentary product offerings and the marketing solutions we provide. With costs well managed the revenue improvement translated to 7% EBITDA growth for the Digital business. The group recognised that the 2012/13 financial year would be challenging. The recovery in new car sales is critical for the used car market, which is suffering from a reduced supply of good quality cars following a depressed new car market since 2008. In 2012 the availability of 1-3 year old cars hit a long-time low, making sourcing very challenging for dealers and constraining the volume of used car sales. However, new car registrations in 2012 were the highest in four years, raising optimism for the future supply of used cars in the medium term. The metrics by which we measure the performance of the business and that underpin our success exceeded expectations and we finished the year in great shape. Increased investment in marketing has further strengthened our market leading position. In terms of consumer experience, our monthly unique users on the website hit 11.5 million, the highest ever and up 13% year-on-year, while mobile monthly unique users grew to over 3.5 million in an astounding three years. The channels by which a consumer can access our websites or apps cover an increasingly vast range of devices and platforms. To fully understand and track consumer engagement across this digital landscape means we have started to track digital visits. This metric allows us to measure the overall growth of our digital presence (traffic), tracking usage across all platforms. Our average monthly digital visits grew by 24% this year to over 37 million visits10. This is a great endorsement from our consumers that they like what we are doing. 9 Source: TMG Analysis 10 Source: Omniture 37M+ average monthly digital visits Annual report and financial statements 2013 Trader Media Group Digital UK – Encompassing UK digital online classified automotive advertising and other digital marketing services provided to dealers and manufacturers. The division’s focus is on growing the core autotrader.co.uk business by adding more quality and functionality to its product offerings. The division continues to innovate through developing further complementary products. Magazines – Encompassing classified automotive advertising in magazine titles in Great Britain and Ireland. Prior to its planned closure at the end of June 2013, the division sought to manage the decline in the publishing businesses by maximising profitability and cash generation through consolidation of all of its magazine titles under a single management team. International – Encompassing both online and magazine automotive classified advertising in South Africa and online in Ireland. Given the different dynamics of operating in the South African and Irish geographies, the division seeks to complement local management by leveraging the successful UK model. Strategy Focus on our customers Over the course of the year TMG has continued to adapt and respond to its customers’ needs, helping them do business in a more efficient and profitable way. The vision is to be the partner of choice for automotive; our customers’ success is our business. Investing in innovation and technology TMG continues to invest in innovation and technology, constantly introducing new products focused on generating more response for dealers, providing a better search experience for our consumers and further strengthening the company’s market leading brand. Our goal is to make the buying and selling of vehicles as easy as possible for both consumers and dealer customers. Migration to digital platforms TMG is constantly reviewing its activities to ensure it continues to provide a quality and efficient service to all its customers. As communicated in last year’s annual report, the Magazines division has been focused on managing the structural decline in the UK publishing sector. This year has seen the group fully transition in the UK to a multi-platform digital business and as a consequence the decision was made to close the division at the end of June 2013, ceasing to print the Auto Trader magazines and sister publications. Group Resource Staff The success of TMG is driven by the 1,368 employees, who each day apply their talents to make TMG the UK’s market leading multi-platform automotive digital business. We aim to attract and develop the best talent and we want employees to feel proud and highly motivated to work for TMG. Our people, coupled with our industry leading digital capabilities, combine to offer our dealer customers and consumers what they need now and in the future. Customers Customers are core to TMG, they are at the heart of what we do. To build strong, long lasting relationships we continually listen and respond to their needs. The data and intelligence we provide enables the customer to do business more efficiently and profitably. The fully integrated solutions we offer connect people to all their automotive needs, making the customer experience easier and ultimately more successful. Business review Group Structure During 2012/13 the business operated through three distinct divisions. Each of these divisions is at a different stage in its operating life cycle and is structured to best manage the assets of the business. The divisions are: 23 BR Driving benefits for customers and consumers Flexible Packages Flexible Packages were the most fundamental change to our independent dealer offerings in the last five years. We spoke to over 2,500 independent dealers and based on this feedback we designed an offering that allows dealers to fulfil all of their classified advertising needs through one package – product options can be flexed in line with seasonality and the evolving needs of their business. Louise Dudfield Pricing Manager 24 Annual report and financial statements 2013 Trader Media Group Operating review continued Products and Innovation TMG continually asks its customers how we are doing, what we could do better and how we could work smarter to support their businesses. This has resulted in a number of initiatives including: •honouring our Customer Value Promise for our independent customers, which puts the customer at the heart of all we do; •monitoring customer satisfaction; •the introduction of Report This Ad, helping to keep our site safe and secure, ensuring only quality adverts are viewed by our customers; •free PULSE reports showing dealer’s specific data on the leads and conversion of those leads they receive from Auto Trader; •Flexible Packages where independent dealers can tailor their product choices to suit their business; •and now Package Builder, a new package on offer to the franchise market to help generate more response, better conversion and more profit. These are all examples of how Auto Trader not only listens but also responds to our dealer customers and demonstrates our commitment to work smarter for them. Flexible Packages Simply put, we have given our packaging structure an MOT by looking at what dealers pay for and aligning it more closely to what they need. Flexible Packages were launched during this financial year and provide independent dealer customers with more choice, with a range of options designed to suit specific needs, more flexibility around payments, quicker stock changes and more value than ever before. Ultimately, Flexible Packages not only allow dealers to market their cars on the UK’s largest motoring marketplace, but do so in a way that fits their own business. Package Builder The success of Flexible Packages for the independent dealer has naturally progressed into a similar offering for the franchise dealer. The Franchise team at TMG worked with the dealers to really understand how we can make their business more successful. The feedback has led us to develop Package Builder for our franchise customers. Package Builder provides the franchise dealer with the tools to generate more response, better conversion and more profit. The four fundamentals of Package Builder are: Flexibility – Providing stock and product flexibility so customers can change products quickly and easily to reflect market and business needs. Transparency – Making sure that customers know what they are paying for and what performance their investment is returning. Simplicity – Building rate structures that reflect the customer’s organisation and way of operating. Choice – Providing the flexibility to easily choose the right product at the right time, that is right for the customer. Mobile Mobile continues to grow throughout the world and is an increasingly popular method of accessing the internet. Smartphone penetration in the UK is one of the highest in the world. This has had an impact on Auto Trader and the way people search for a car as we have seen dramatic changes in consumer behaviour. Gone are the days where the consumer is willing to wait; they want to see something now. At TMG we believe it to be vital that we help dealers understand that mobile and tablets grow digital access but more importantly do not replace their website presence. TMG now offers a range of successful mobile applications across iPhone, iPad and Android devices. The innovation is underpinned by the fundamentals of: easy to read content, simple navigation and accessible dealer contact and location details resulting in the optimal browsing experience. Driving benefits for customers and consumers Consumer Insight Understanding what our consumers want is essential if we are to carry on attracting growing numbers of users. That’s why we have set up our consumer research panel, which regularly surveys around 30,000 Auto Trader users. “We survey our consumer panel several times a month to understand their views on new products we are developing, as well as their satisfaction with our existing platforms and products. We have run around 70 surveys over the year, helping to ensure the voice of our consumers is represented throughout the business.” Stuart Bluck Insight Manager 3.5M+ eople accessing Auto Trader p via mobile devices per month Annual report and financial statements 2013 Trader Media Group RAZSOR websites Our RAZSOR digital marketing services continue to provide dealers with a great value for money website package. We now provide and support over 4,000 RAZSOR websites, representing annual growth of over 30%. This success endorses our belief and provides an ideal platform for further growth and development. RAZSOR websites work alongside the dealer’s presence on autotrader. co.uk. This allows potential buyers to click through to the dealer site from the originating advert on Auto Trader, automatically seeing relevant content and ensuring that buyers obtain relevant information to maximise their options. Online partnerships The buying process has changed radically and TMG is at the heart of this, whether it is via the autotrader.co.uk websites, a Razsor Investment in marketing Our marketing activities throughout the year have reinforced the brand’s position as the leading digital destination for buying and selling new and used motor vehicles. Whilst the campaigns appeal to Auto Trader’s existing core audiences through TV We have partnerships with Yahoo!, MSN Cars advertising, they also attract a younger and Top Gear. These partnerships allow audience via digital channels such as YouTube consumers to search the widest range of new and Twitter. The success of our marketing and used cars available. It ensures that our campaigns has played an instrumental role in dealer customers are at the forefront of the growth of our website and mobile traffic, consumer searches. A strong pay-per-click providing buyers with the greatest choice of (PPC) strategy is essential as part of an overall vehicles and sellers with the largest audience. digital marketing strategy and these new partnerships support the delivery of this and, Free recommended sale price in addition, the delivery of best response. To support the consumer’s decision making process when selling a car on Auto Trader we Auto Trader Owners’ Guide introduced a free tool, recommended sale In August 2012 we launched the Auto Trader price. This feature serves as a guide for the Owners’ Guide, this was designed to provide consumer and provides a comparison of the the consumer with up to date advice on price at which their car could be offered buying, selling and everything in between privately on Auto Trader with a trade in value when it comes to the ownership of a motor that a dealer may offer using the specification vehicle. The guide provides an in-depth of the car and its mileage. This tool examination of the automotive marketplace complements the quick and easy ad as well as an analysis of motorists’ buying placement process on Auto Trader, putting and selling behaviour. The guide also contains our sellers’ cars in front of the largest the Auto Trader Retail Price Index sharing the audience of car buyers in the UK. business’ knowledge and expertise about the price of new and used cars. designed dealer website or our mobile and tablet apps, the customer buying journey starts via a search engine. Online partnerships play a significant role in ensuring that we are providing our customers with maximum reach and response. 11 Source: TMG Analysis Business review TMG delivers a seamless consumer experience across multiple platforms. The success of our mobile offerings is evident in the growth we have seen in our metrics. In only three years we now have over 3.5 million unique users on mobile, with 45% of total searches now via a mobile device compared to only 5% three years ago11. 25 BR What keeps us in front Knowledge and experience Our market is ever-changing; whether it’s the over-arching economic climate or how the pace of technological change impacts, we have decades of experience in our field. This makes us a trusted name for our customers and consumers to rely on. Another year of achievement proves this. TMG is the market leader in automotive classified advertising and continues to be so year after year. This continues because of the successful blend of qualities we have. Trust and brand recognition Our brands are highly recognised and are go-to choices for our customers. They have been built on the back of proven response which, in turn, has led to a larger market share. £ Value We asked our customers what they wanted from us. Key amongst the answers was value and we can prove that, by spending their money with us, we will generate money for them through wide exposure of their vehicles and a high number of leads. Innovation Our commitment to our customers continues into the future and this means being at the forefront of new technology to maximise opportunities to connect buyers and sellers in a digital world. 26 Annual report and financial statements 2013 Trader Media Group Operating review continued Live Chat Consumers are more demanding and if a dealer does not respond to them quickly, they will go elsewhere. Consumers are ready to browse at all times of the day, not just when the forecourt is open. By harnessing the developments in social media we have developed tools like Live Chat where a dealer can chat directly to consumers online. Live Chat is an online messaging service that instantly connects potential customers, who are ready to talk, with sales staff at a click of a button, giving dealers the best chance of converting a warm lead to a hot prospect. Since its launch in January 2012 Live Chat has already hosted over 150,000 consumer conversations with 420 dealers resulting in 34,000 leads12. This direct real-time interaction allows dealers to influence consumers by engaging in a dialogue at the earliest possible opportunity in the buying process. It provides the opportunity for a dealer to fully engage with consumers and develop a relationship in a way that static online web pages or social media alone cannot achieve. And unlike telephone calls and face-to-face conversations, which can only occur individually, Live Chat enables dealers to have several ‘conversations’ at the same time and at any time of the day. Next Generation Dealer Portal As part of our strategy to focus on the core business and strengthen our relationship with our dealer customers we have invested in the Next Generation Dealer Portal, a re-launch of the portal dealers use to manage their adverts. The new portal is designed to make the process of creating great online adverts easier, ensuring dealers have all of the information and tools they need to stay on top of an ever changing digital marketplace. It allows dealers to make fast and effective decisions that ensure they generate a better response with higher quality adverts. Dealers can track their performance with ease, anytime and anywhere with Dealer Portal Mobile. In addition, they can also use the 24/7 online help and support tools. SingleView We are also investing in a new billing system SingleView which is designed to simplify how we do business and ultimately to improve our customers’ experiences with us. This back office system (covering the order to cash end-to-end process) will impact all trade customers, meaning SingleView is a far reaching project across TMG. It is not just a system change – it will deliver a business change making our processes and reporting smoother and more efficient. Corporate activity In June 2012 TMG acquired Deltapoint, an industry leading data analytics provider. Deltapoint has assisted the development of the group’s industry-leading market insight and innovative automotive intelligence products. The team at Deltapoint has recently launched i-Control, realising our data monetisation plan. i-Control uses data gathered from autotrader.co.uk searches and auction houses, as well as from fleet and lease companies, to recommend what stock a dealer should buy, where to find it, how much to pay for it and how much to sell it for – a revolutionary step. This investment demonstrates our commitment to our customers, in providing them with more tools to support and drive the success of their business. 12 Source: Contact At Once! Driving benefits for customers and consumers “I’ve been with TMG for over two years now and really love my job! Know your stuff, love what you do and you can deliver the best possible value to your dealers – everyone’s happy!” Claire McIver Franchise Account Manager Annual report and financial statements 2013 Trader Media Group The improvement in new car registrations bodes well for the used car sector but it remains a challenging time for our market and our business. Flat to moderate growth expectations coupled with reduced stock availability continues to put pressure on dealer margins. Consumers are more cautious, have more choice and are spending less. All of these factors have led to a consolidation in the number of automotive dealers. TMG faces these challenges with confidence and a competitive advantage. We have a history of robust financial performance and leading strategies. We have the No 1 consumer brand and strong digital marketing brands. The business is forward thinking, leading the industry into online and mobile. We have a great talent pool of highly engaged people and know that when we focus and work together we deliver excellence. We will continually improve our business to deliver value to our customers, our shareholders and our people. We do not rely on what has worked in the past, we invest in new ways of working and ideas that keep us ahead. We will continue to define our customer proposition and support projects that will deliver an unrivalled end to end experience. We remain committed to completing projects that will deliver value. We continually strive to improve communication and education for our people. We will continue to invest in innovation, marketing and technology to improve our business and that of our customers. 13 Source: SMMT Driving benefits for customers and consumers “The great thing about being a mobile user experience designer is having that direct connection with our consumers. Our team are very good at taking on board the users’ needs and, by creating the mobile site and apps on various platforms, I’m able to engage with them on a personal level.” Daniel Giscombe Mobile UX Designer Business review Outlook TMG expect to see a modest increase in new car sales in 2013/14. This increase is expected to come from continued growth in the private sector driven by consumers looking for more fuel efficient, newer cars as they look to reduce their overall monthly outgoings. Fleet registrations are also expected to improve following a pick up towards the end of 2012. However, for growth over the next few years to be consistent, the economy needs to recover further and begin to stabilise before we would expect new car registrations to return to 2008 pre-recession levels of over 2.4 million units13. 27 BR 28 Annual report and financial statements 2013 Trader Media Group Segmental commentary 01 Digital UK Digital UK has continued to perform well growing revenue by 5% and EBITDA by 7% year-on-year, defying the uncertain economic conditions in the UK. Significant strides have also been achieved in boosting the audience of the website as TMG has improved its reach, quality and functionality. The Digital division continues to generate value and response for dealers. The success of the products, packages and services offered across the multiple digital platforms is evidence of this, with revenue from dealers up 8% on prior year. The progress of the digital business is achieved at a time when the supply of stock is limited and the dealer universe is flat to declining. The growth is being driven by product and package penetration as dealers recognise the benefits of embracing the innovative offerings TMG continues to bring to the market. Flexible Packages were launched as part of TMG’s drive to work closely and better for dealers. This provides customers with the opportunity to tailor products to their exact needs and also enables TMG to demonstrate Digital UK revenue (£m) 182.8 2011 2013 202.0 2012 +5% greater value. Flexible Packages have been well received by independent dealers, surpassing all expectations and when combined with the related classified listings revenue, comprised 76% of total dealer revenue in 2012/13. TMG has continued to enrich the product range to ensure customers have the best possible search functionality, content and user experience. This was evident following the introduction of Live Chat, which consumers can use as a mode of direct online interaction with dealers. These innovations helped TMG to further develop its prominent market leading brand and increase dealer penetration with product revenues growing by 5% compared to the previous year. TMG continues to harness the growth in the mobile market, further developing its mobile device offerings to provide a seamless user experience. In only three years, the number of unique users using the Auto Trader Mobile app has grown to over 3.5 million, 1.3 million greater than the same month the year before. Successful digital businesses respond quickly to changes in the technological environment, Stock of vehicles on website Annual Average (’000) 212.8 367 380 364 2013 2011 2012 2013 2013 -4% so in line with this TMG has also adapted both existing sites and the product range to tablet devices, providing a truly multi-platform digital offering. Our Digital Marketing Services continue to gain traction and deliver growth for the group despite operating in a challenging lower margin market. RAZSOR, which was introduced to the market in 2011, provides websites using unparalleled search engine optimisation to the automotive industry. RAZSOR has progressed well throughout the year and we now support over 4,000 dealer websites showing the genuine value dealers see in entrusting TMG to build, maintain and market their own ‘online forecourt,’ which also links seamlessly to the main Auto Trader website. In continuing to build on the value of data, TMG acquired Deltapoint with a clear plan to utilise the company’s expertise in automotive analytics to launch the new i-Control product. This provides dealers with a suite of information relating to their specific forecourt and potential stock, including guidance on the ideal price when pursuing different strategies from maximising response to setting competitive prices. The difficult economic conditions and increased competitive pressures have had an adverse impact on revenues from private sellers. Private volumes have fallen 17% year-on-year contributing 36% to the overall decline in stock, resulting in a 9% fall in consumer revenue from the previous year. Display revenues have also suffered, as revenue from third party trading desks (agencies buying our unsold inventory via an auction/ bidding model) was down 3% year on year, whilst revenues from automotive manufacturers (booked via Advertising Agencies) remained flat. Annual report and financial statements 2013 Trader Media Group 03 Digital UK continued Magazines International The drive to improve the customer experience has also been extended to TMG’s back office systems, which are largely a legacy from previous years as a magazines business. SingleView is a new billing system that will cover the order to cash end-to-end processes, and will be far more able to adjust to changes in a rapidly evolving digital business such as TMG. The decline in the traditional publishing industry in the UK and Ireland saw Magazine’s EBITDA shrink 46% year-on-year. The journey for both TMG and its customers to fully transition online is now complete with the Magazines division closing at the end of June 2013. The two components of the International division faced different challenges with South Africa driving the move of dealers onto new digital offerings, whereas Ireland continued to trade in difficult conditions as the local economy remains challenging. Whilst continuing to demonstrate value for The division has also kept its cost base under money for magazine customers the division close control. Costs increased by £2.7 million has focused on transitioning the remaining (3%) over last year, but this included an spend online whilst maintaining the quality of additional £3 million of marketing expenditure the printed offering in a cost effective manner. to support and develop the brand, with underlying costs therefore reduced. The Revenues from the print publications were success of the marketing campaigns was £11.8 million down on the previous year. evident in the number of unique visitors to Despite this decline the margin only dropped autotrader.co.uk, which exceeded a record by 3% pts to 35% as the division continued 11.5 million in March 2013. to proactively manage the cost base in line with the declining revenue trend. Moving forward, the division will look to strengthen its market leading position by continuing to focus on the core business – the customer. Empowering them via selfservice tools, providing transparency both in pricing and our products and through working with them to make the process of buying and selling vehicles as seamless as possible. By always looking to innovate and explore new markets, Digital will strive Saving of costs compared to ensure that dealers have access to the to 2011/12 most complete, relevant and up to date information to effectively drive their own sales and response. Innovation will also help to expand on the strong products already on offer, whilst helping existing offerings to remain ahead of the curve; aligned to industry tastes and trends as they change and develop. £7M 24% Year-on-year growth in digital visits In South Africa, TMG has focused on transitioning existing print dealers onto digital and multi-media packages, in line with the trend of increasing mobile broadband users which are expected to exceed 10 million by the end of 201314. This has resulted in strong online revenue growth, with initiatives in the latter part of the year boosting the number of dealers choosing digital products. The increased focus on digital offerings has led to the opportunity to improve operational efficiency which has been realised through lower print costs and headcount. Ireland has continued to experience a challenging trading environment, with many dealers ceasing to trade as a result. This means revenue and EBITDA have declined by 14% and 35% year on year respectively. Despite these difficult conditions the underlying metrics that drive the digital business remain healthy with website unique users growing by 2% and mobile uniques up over 50% on the previous year. 14 Source: PWC South Africa Business review 02 29 BR 30 Annual report and financial statements 2013 Trader Media Group Key performance indicators The Board and Executive Committee have set operational KPIs which are tracked, and reviewed at each meeting in order to assess performance. Revenue continuing operations (£m) UK 254.4 2011 International 257.2 2012 EBITDA continuing operations (£m) 2013 129.8 2011 (£m) International UK 251.8 Covenant Net Debt 142.9 637.1 143.9 511.2 2012 2013 2011 2012 562.0 2013 2013 2013 2013 Measures the level of continuing operating activity and growth of the business. Revenue for the year is as stated in note 3 to the financial statements. Measures earnings before interest, tax, amortisation, depreciation, impairments and exceptional costs and provides a measure of the underlying profitability of the business. EBITDA a non-GAAP measure as defined above is as stated in note 3 to the financial statements. Measures the indebtedness of the business and when compared with EBITDA provides a measure of balance sheet leverage. Defined as syndicated bank loans gross of unamortised debt issue costs less cash. The balances constituting covenant net debt are as reported in notes 18 and 19. -2% +1% -12% Annual report and financial statements 2013 Trader Media Group 31 Average monthly desktop unique users Average monthly mobile unique users This KPI represents the number of unique users that log onto autotrader.co.uk on a monthly basis. This represents the number of unique users that access Auto Trader mobile sites and apps on a monthly basis. 2013 2013 (million) (million) 10.0 2012 2012 9.4 2011 2.7 2011 8.8 1.6 0.8 2013 2013 Source: Omniture Source: Omniture Average monthly digital visits Stock of vehicles on website This metric measures the overall growth of our digital presence (traffic) across all platforms on a monthly basis. This provides a KPI that illustrates the number of vehicles being advertised on autotrader.co.uk on average through each year. 2013 2013 +6% +69% (‘000) 37.3 2012 30.0 2011 364 2012 380 2011 26.1 Business review (million) 367 2013 2013 Source: Omniture Source: TMG Analysis Average weekly circulation Headcount This provides a measure of the average circulation of the Auto Trader magazine in the UK and Ireland. This represents the average number of full time equivalent employees during each financial year. 2013 2013 +24% -4% (‘000) 2012 2011 31 2012 52 89 2011 2013 2013 Source: COMAG Source: TMG Analysis -40% -10% 1,368 1,514 1,640 BR 32 Annual report and financial statements 2013 Trader Media Group Financial review A key feature of the group is its ability to generate strong cash flows regardless of the economic backdrop. Overview Steady revenue growth, in unsettled market conditions, from the Digital division of £10.8 million could not compensate for the £11.8 million structural led decline in the Magazines business to leave UK revenue £1.0 million lower at £228.8 million. Group revenue was £5.4 million lower than the previous year as stronger sterling combined with the depressed economy in Ireland and ongoing transition to online in South Africa led to a £4.4 million fall in sales within the International division. The 2% revenue decline was limited to a 1% fall in like-for-like operating profit once one-off costs are removed (as the table, right, shows). This reflected a 4% reduction in operating costs as cost efficiencies continued to be sought throughout the group, but in particular within the Magazines division where operating margins were broadly maintained. This was balanced with further investment in the online business to develop new products and record levels of marketing expenditure to promote the group’s brand. Continuing activities 2013 £m 2012 Change £m +/(-) Revenue 251.8 257.2 (2%) Operating profit Impairment charges and exceptional items (note 4) Like-for-like operating profit 117.8 105.9 11% 9.9 22.8 127.7 128.7 (1%) The closure of the Magazines division at the end of June 2013 means the group will operate as a purely online business in the UK and Ireland, and is therefore well positioned to focus on its core business and benefit from any improvement in market conditions. The group builds on its reputation in the automotive market through: •Growing core revenues by becoming a trusted partner of dealers, generating greater response than competitors through attracting the largest audience due to brand strength; •Creating additional revenue streams from new products and industry leading innovation; •Leveraging the spend in marketing and investment in a seamless cross platform consumer experience to grow in a competitive consumer market; •Optimising revenue growth through efficient operations to preserve margins whilst investing where required in technology, people and promotion of the group’s current and future product offerings. Restructuring Restructuring costs in the group relate primarily to the closure of the Magazines division and other redundancies required to re-shape the organisation into a digital media business that is structured to best support and respond to its customers’ needs. Acquisitions On 22 June 2012 TMG acquired 100% of Delta Point Associates Ltd, an industry leading data analytics provider. Deltapoint has assisted the development of the group’s industry-leading market insight and innovative automotive intelligence products. The business has been integrated into the group enabling it to draw on the resources and expertise of the wider group, whilst strengthening the group’s data intelligence capabilities. Impairment The group has incurred an impairment charge of £0.9 million in the year against some of its remaining publishing related business units. The impairment reflects the write-down of the remaining goodwill and other assets in the Magazines business that will close at the end of June 2013. Annual report and financial statements 2013 Trader Media Group Non-exceptional finance income of £0.3 million (2012: £0.5 million) was generated in the year from cash deposits and remained consistent with past years due to the prevailing low LIBOR rate. The group’s sensitivity to fluctuations in LIBOR has been considered in note 2 to the financial statements. The group has a strategy of buying back its syndicated debt at below par value. This has led to exceptional gains through the interest line of only £0.3 million compared to £4.5 million in the previous year, reflecting the close to par price of the group’s debt and illiquid market. The group will continue to explore suitable opportunities to repurchase its own debt in the future. The group’s taxation charge decreased to £11.2 million during the year (2012: £14.7 million). This decline stems from the reduction in the UK corporation tax rate to 24% (2012: 26%) which applies to the majority of the group’s profits. The effective tax rate of 36% is higher than the standard corporation tax rates in the countries in which the group operates due to the non-taxable nature of certain costs, particularly amortisation and impairment of intangible assets. The group’s syndicated debt arrangement has no mandated covenant tests and the margin payable steps down as the group de-levers. Covenant net debt fell £75.1 million (2012: increase of £125.9 million) in the year, due mainly to strong cash generation with leverage* falling to 3.88 times EBITDA (2012: 4.43 times), enacting a 0.25% reduction in margin for the year ahead. £m Covenant net debt at 3 April 2011 Cash flow and debt Repurchase of syndicate debt A key feature of the group is its ability to Repayment of syndicate debt generate strong cash flows regardless of the Refinancing of syndicate debt economic backdrop and when combined Increase in cash and cash equivalents with a “covenant-lite” debt package that and other financial assets does not call for repayment of any borrowings Exchange loss on cash before June 2015, the business operates Covenant net debt with a solid funding position that means at 1 April 2012 the directors are confident that the group Repurchase of syndicate debt remains as a going concern. Increase in cash and cash equivalents Cash from operating activities rose to Exchange loss on cash £130.1 million (2012: £129.3 million) in the year, reflecting a consistent underlying EBITDA Covenant net debt at 31 March 2013 performance. The cash was used to service syndicated debt (£32.5 million) and pay down Sean Glithero or repurchase debt (£13.2 million) thus Interim Chief Financial Officer reducing future interest commitments. A further £16.7 million (2012: £14.7 million) was used to acquire tangible and intangible fixed assets to underpin the online growth aspirations of the business, representing a record level of investment. (511.2) 4.5 584.2 (734.2) 20.3 (0.7) (637.1) 0.3 75.0 (0.2) (562.0) Driving benefits for customers and consumers “Consumer access of the internet is growing and changing rapidly with tablets and mobile. Our team focuses on what consumers need so that we can provide the best cross platform experience possible for Auto Trader.” Nick Gee Consumer Audience and Mobile Director £130.1m cash generated from operating activities * as defined by the group’s Senior Facilities Agreement Business review Interest and taxation Finance costs decreased by 3% to £86.9 million (2012: £89.2 million) as last year’s expense included the £7.5 million cost of refinancing. Excluding this incremental charge, finance costs have risen as a result of greater gross borrowing during the year through a full year impact of the refinancing and the annual roll up of shareholder loan interest into the principal. To mitigate its exposure to interest rate risk, the group continues to hedge its exposure to fluctuations in LIBOR on its borrowings by interest rate swaps as detailed in note 14. 33 BR 34 Annual report and financial statements 2013 Trader Media Group Principal risks and uncertainties The principal risks and uncertainties facing the business that could have a material impact on the group include the items noted below. More detail relating to the financial risks in particular is contained within note 2 to the financial statements. Market risk The group operates primarily in the UK automotive marketplace which has experienced a difficult trading environment over most of the last few years. Consumer demand for vehicles and new car production has been low leading to a restricted supply of good quality used cars and dealers cutting back on volumes of stock, thereby impacting on advertising spend. The group also holds a similar market position in Ireland where the market has contracted and the economic factors may lead to further decline. The South African automotive advertising market is in an earlier stage of transition from magazine to online advertising spend, and the online market is highly competitive with retention of customers being key to a successful transition. The group’s share of total advertising spend in the automotive market is under constant threat from new and incumbent competitors, especially as the business is predominantly online where barriers to entry are lowest. These risks are mitigated by continual monitoring of overall market conditions and investment in products and marketing to ensure the group not only delivers the best response to advertisers, but better value for money than its competitors. Even in declining markets, this allows the group to maximise its return and maintain strong market share. The group is exposed to the rapid pace of change in the online market. To mitigate this, the group has allocated extra investment and people to the development of online services and products and continues to monitor its own and competitor performance closely. Consumer protection is also crucial and the group continues to play a leading role in this area. Interest rate risk The group’s interest rate risk arises from long term borrowings with the syndicated bank loan and shareholder loans subject to floating rates of interest linked to LIBOR. The group manages its cash flow interest rate risk on the bank borrowings by using interest rate swaps to convert a proportion of the debt from floating to fixed rates. Under the interest rate swaps the group agrees with the other party to exchange on a monthly basis the difference between the fixed contract rate and the floating rate interest amounts calculated by reference to the agreed notional amounts. Credit risk Credit risk arises from deposits with banks and financial institutions and the risk is minimised by dealing with only a limited range of financial institutions with secure credit ratings. Credit risk relating to trade receivables is managed on a local basis. Each entity is responsible for managing and analysing the credit risk for new customers before standard payment terms and conditions are offered. With the slowdown in the automotive marketplace, dealer margins have been placed under pressure and the risk to the group of non-payment of invoices increases. The bad debt risk also rises with customers who provide financial services, for example vehicle loans, and are unable to obtain funding for their products. Policies and procedures exist to ensure that existing customers have an appropriate credit history and a significant number of balances are prepaid or collected via direct debit. Sales to private customers are primarily settled using major debit or credit cards which reduces the risk in this area. Overall the group considers that it is not exposed to a significant amount of either customer credit or bad debt risk due to the diversified and fragmented nature of the customer base. A single customer services team is in place in the UK to give the group focus on debt collection. The cost of bad debts remain at a low 1.2% of revenue (2012: 1.1%). Annual report and financial statements 2013 Trader Media Group Whilst repayments can be made without penalty under the shareholder loan agreements and the SFA, there is no requirement to settle all or part of these debt instruments earlier than their termination dates between 2015 and 2017. Restrictions exist to limit the level of additional indebtedness incurred and the extent of dividends payable and other payments to shareholders and there is a requirement to repay a proportion of any excess cash flow but these are not expected to materially impact the planned growth of the group. This structure, when taken in conjunction with the projected cash flows, is considered sufficiently flexible to ensure that the group can continue to service its obligations as they fall due even if the group suffered a significant reduction in trading performance. Technology risk The group is exposed to technological risks to its websites which could manifest themselves in a variety of ways such as: •Malicious intrusion for theft of data; •Virus infection to cause disruption; •Bogus advertisers using the site for criminal activities; and •Attempts to harvest customer credit card data. Through effective use of technology solutions and strict adherence to industry standards the group deploys tools and processes that automatically intercept, identify and effectively mitigate the vast majority of the threats above. In order to provide the group with additional assurance a small team of security experts are employed who are continually monitoring these activities outside the group to ensure new known threats are mitigated before they attempt to approach our infrastructure. In addition the group has established external relationships with acknowledged experts in this field to ensure where there is improved best practice we are ready to adopt it. Business review Capital risk management The group’s objectives when managing capital are to safeguard its ability to continue as a going concern. The risk that the leveraged nature of the group affects the future development and going concern has been mitigated through the structure of its financing. Neither the cumulative irredeemable £1 preference shares nor the shareholder loans require performance conditions to be met. Likewise the terms of the Senior Facilities Agreement (“SFA”) are such that the borrower group is not required to adhere to performance related leverage or interest cover ratios or to restrict capital expenditure. The margin payable on the syndicated bank loan interest is dependent on the consolidated leverage ratio of Trader Media Corporation (2003) Limited and its subsidiaries and this is calculated and reviewed on a quarterly basis. This leverage ratio also determines whether mandatory excess cash flow payments are required each year. 35 BR 36 Annual report and financial statements 2013 Trader Media Group Corporate social responsibility In conducting business the Board recognises its responsibility to deliver quality to customers, recruit and reward people on merit alone, minimise health and safety risks, maintain stringent environmental protection standards and honour agreements with partners and suppliers. At TMG we view these responsibilities as things that should be embedded in how we operate our business on a daily basis. Our CSR framework covers four areas: Each quadrant of the framework is owned by the relevant part of the business, with reports feeding into the Executive Committee on a regular basis. tailor our services and sales approach to meet each segment’s needs; developing innovative solutions for our customers to help them get the most from our services. •The Customer: to do business fairly and with integrity •People: To treat our people with dignity and respect •The Community: to be a responsible neighbour •The Environment and Workplace: to protect it for future generations The Customer All TMG employees are guided by the group’s vision to be the partner of choice for automotive – our customers’ success is our business. We are committed to putting our customers first and being a customer-led organisation. With the number of different customer segments we have, we aim to We value our customers’ opinions and regularly measure their satisfaction with our Customer Satisfaction Index survey. This feedback helps us to ensure that our investment in innovation and resources is focused on providing better solutions for our customers. How does TMG manage CSR? To treat our people with dignity and respect op t & w le To protect it for future generations en – Waste and recycling – Reduction of environmental impact (carbon, energy consumption and green facilities management) – Workplace health & safety To be a responsible neighbour m E nvironment & Workplace Co m m er To do business fairly and with integrity on Envir – Charity partnership – E mployee fundraising through sponsorship and match funding – Employee volunteering – Employee giving – Charity challenges m ity un Community People – Training, development and talent management – Employee wellbeing – Employee communications (including employee opinion survey) – Employee reward and recognition – Employee policies and procedures Cu st o Customer – Customer value promise –C ustomer satisfaction measurement –C ustomer safety and security or kp Pe la c e We also have a consumer research panel of c.30,000 Auto Trader users that we survey several times a month to understand their views on new products and their satisfaction in using existing ones. We have run c.70 surveys over the year to ensure the voice of our consumers is represented throughout the business. People People are the group’s most valuable resource and the success of the group is to the credit of all our employees. The continued success of TMG and its brands is something of which everyone associated with the business can be enormously proud. In recognition of the diverse needs of TMG’s employees, our flexible benefits scheme, My Benefits, enables employees to tailor their benefits package to meet their own specific needs. As well as our company funded benefits, we offer a wide Annual report and financial statements 2013 Trader Media Group The group is committed to treating all its employees and job applicants fairly and equally. It is our policy not to discriminate on the basis of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership or the fact that they are a part-time worker or a fixed-term employee. The equal opportunities policy operated by the group ensures all workers have a duty to act in accordance with this. The average number of staff employed by the group on a full time equivalent basis during the year was 1,368 (2012: 1,514). The Community The group is committed to being a good neighbour and contributing positively to the communities in which we operate. We continue to have a company-wide charity partnership with Help the Hospices, which gives staff the benefit of working with a national charity with national resources while directly supporting hospices in the communities where employees live and work. The relationships developed with local hospices have been very rewarding, with local fundraising efforts (from bake sales to band nights) going straight to the hospice matched to that office, keeping it in the community. Being a good neighbour is not just about fundraising, however, and we also encourage employees to get involved with other causes that matter to them with the support of our community involvement and match sponsorship policies. The community involvement policy supports employees who wish to work with communities across the UK, either as private individuals or as employees of TMG (for team volunteering days, for example). We also have a successful community sponsorship programme, providing employees with a bursary to support local initiatives or clubs that they are involved with. Donations to Help the Hospices and other charities during the year totalled £0.1 million (2012: £0.1 million). The Environment and Workplace The group continues to operate a policy of ensuring safe and pleasant working conditions for all employees, as far as possible within the constraints imposed by the working environment. A health and safety team is employed by the group and continues to promote a healthy and safe working environment. During the year there were no major injuries reported under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations. Paper for the group’s magazines was sourced responsibly from sustainable resources. Through its arrangement with COMAG, the group benefited from COMAG’s contracts that had strict guidelines for the secure disposal and recycling of returned copies in accordance with agreed industry wide standards in the Periodical Publishers Association (“PPA”) Best Practice Guidelines for Wholesale Stock Control and Returns Systems Document. The PPA, via its magazine publisher members, has in conjunction with the Government entered into a Producer Responsibility Agreement with DEFRA (the Department of Environment, Food and Rural Affairs). This agreement commits the magazine industry to encourage the final consumer to put purchased magazines into the recycling process that ends up with copies being recycled as newsprint and not landfill. TMG has a group-wide, environmental remit with a primary focus on carbon management. The Fleet Management processes have been improved with the provision of monthly fuel data for review by the Executive team. The group has worked with the Carbon Trust to identify energy efficiency measures that can be implemented at all office locations and used fuel efficiency data to help drive both carbon emission reduction and improve health and safety as the group worked with drivers to review their driving habits. TMG’s environmental impact has also reduced through the group rationalising the number of properties it maintains. In the current financial year TMG has used this data to manage its emissions, substantially reducing its total to 2,002 (2012: 2,161) tonnes of carbon from its premises’ use of electricity, gas and car fleet fuel. Carbon footprint of TMG’s car fleet, offices and print sites Tonnes CO2 2013 2012 Offices (gas) Offices (electricity) Fleet fuel Tonnes CO2 101 801 1,100 2,002 103 923 1,135 2,161 Business review range of voluntary benefits, including Childcare Vouchers, Cycle to Work and Critical Illness Insurance, that are proving popular amongst our employees. We are also committed to pursuing training programmes which equip all employees with the necessary skills to help them perform to the best of their ability. This investment in people is core to our aim to motivate and retain employees. 37 BR 38 Annual report and financial statements 2013 Trader Media Group Executive Committee Zillah Byng-Maddick Interim Chief Executive Officer L otus Elan – £6,250 I have always liked the look of this car and to find one for under £9,000 is amazing. The Auto Trader Retail Price Index provides insight into used car prices. The average price for 2012/13 was £9,000. Sean Glithero Interim Chief Financial Officer L ancia Delta 2.0 16v Integrale, 5 door – £7,995 The early 90’s left hand drive legend, I always wanted one. Zillah joined as CFO three years ago. During this time she has been closely involved in the digital transformation. She was appointed Interim CEO in September 2012. She has held a number of financial and operational roles within a range of consumer focused groups. Before Trader Media, she was CFO at Fitness First Group for just over three years, during which time she was also the managing director of its German operation. She was CFO at First Quench/Thresher Group for two years and has held roles at General Electric, Waterstones, HMV and Nestlé. She is currently a non-executive director of Mecom Group plc and was a non-executive director of Gondola Holdings plc for four and a half years. After qualifying as a chartered accountant with Ernst & Young, Sean worked in the telecoms industry and for BPB plc before joining TMG as Group Financial Controller in 2006. He has since held various group and divisional roles in the business, helping the business reshape through acquisitions and disposals as well as aiding the transition online. Sean was appointed Interim CFO in September 2012 and is currently leading the re-engineering of the group’s back office billing systems. Tim Jones Chief Information Officer Joanne Walker Group Human Resources Director If we gave you £9,000 today what would you buy on Auto Trader? iger Avon T Super Six 2002 – £5,650 What a fantastic car and great to drive on a summer’s day. A chartered engineer by trade, Tim has held numerous technology and business roles in organisations such as IBM, BT and ICI/Astra Zeneca prior to joining TMG in 1996 to lead the launch of autotrader.co.uk. With a broad spectrum of hands-on technology experience incorporating virtually all technology disciplines at some point in his career, in his role as CIO he provides the leadership of TMG’s technology capability with a firm focus on the commercial outcome. ercedes-Benz SLK M – £9,000 A SLK convertible for £9,000! It had to be my first pick. Joanne joined TMG as HR Director in 2000, just after the formation of the group. Prior to this she held various HR positions at ExxonMobil and had spent six years at British Airways. During her time in the role she has helped transition TMG to a truly digital business through continued business transformation. All this has been achieved alongside increased profitability and business performance, whilst driving higher employee productivity and engagement. Annual report and financial statements 2013 Trader Media Group David McMinn Group Sales & Service Director Land Rover Defender 110 – £7,995 12 seater! It’s the perfect car to get around in if you have a large family. Nathan Coe Group Director, Auto Trader olkswagen V California 2.0 – £8,000 Everyone dreams of owning a VW campervan, don’t they! Nathan is responsible for the Auto Trader Digital business, overseeing the continual evolution of our consumer and trade platforms, products and marketing. Nathan joined the business in 2007 as the Managing Director of Strategy & Business Transformation to manage the strategy and implementation of TMG’s digital transformation and overseas businesses, later leading the launch of TMG’s growth initiatives in mobile and digital marketing. Prior to joining TMG Nathan held roles as the Head of Corporate Development at Sensis, Telstra Mergers and Acquisitions and PricewaterhouseCoopers. Governance David joined TMG in 2008 as Group Operations Director. In 2009 he was appointed Managing Director of Publishing. In 2011 he was appointed Group Sales Director assuming responsibility for Service in 2012. Prior to joining TMG, David worked at Sensis, Grant Thornton and Tabcorp in operations/financial capacities. He is a member of the Institute of Chartered Accountants (Australia). 39 GO Tim Peake Group Strategy and New Business Director Austin Healey Sprite – £6,750 Such a great, fun, classic car. Tim is responsible for building and developing new businesses outside of our core classified proposition. He joined TMG in August 2005 and has held several director level roles including Group Strategy Director, focused on M&A, new business initiatives and digital trends, MD of the overseas businesses and Head of Pricing for the UK, where he helped transition the business into a leading online player. Prior to joining TMG, Tim worked at Cadbury’s as Commercial Strategy Manager and was a Management Consultant with A.T. Kearney working across the automotive sector. Tim started his career at Goldman Sachs. 40 Annual report and financial statements 2013 Trader Media Group Corporate governance Compliance The group is committed to principles of good corporate governance and the values of transparency contained in the Walker Report. This statement describes how the principles of corporate governance are applied to the business. Board constitution and procedures During the year, the Board comprised the following members: John KingChief Executive Officer of TMG (resigned 14 September 2012) Zillah Byng-MaddickChief Executive Officer of TMG (interim) Sean GlitheroChief Financial Officer of TMG (interim) (appointed 14 September 2012) Apax Representative (Chairman) Tom Hall Apax Representative Irina Hemmers GMG15 Representative Andrew Miller Darren Singer GMG Representative Ed Williams Non-executive Director The Chief Executive is responsible for the day-to-day operations of the group and the development of strategic plans for consideration by the Board. The company is jointly controlled by Guardian Media Group plc (indirectly holding 50.1% of the ordinary shares), Crystal A TopCo Sàrl (indirectly holding 18.5% of the ordinary shares) and Crystal B TopCo Sàrl (indirectly holding 30.19% of the ordinary shares). Crystal A TopCo Sàrl and Crystal B TopCo Sàrl are companies operated by Apax Partners, a private equity firm. The group has in place appropriate insurance cover in respect of legal action against its directors and officers. In the year ended 31 March 2013 the Board met 11 times. All Board members were present except as follows: July 2012 – Tom Hall, Andrew Miller; September 2012 – Sean Glithero, Darren Singer, Irina Hemmers and Ed Williams; October 2012 – Andrew Miller; November 2012 – Sean Glithero; December 2012 – Darren Singer. To enable the Board to discharge its duties, all directors receive appropriate and timely information. Briefing papers are distributed to all directors in advance of Board meetings. The Board has two principal committees: an Audit Committee and a Remuneration Committee, whose terms of reference are approved by the Board. Audit Committee The Audit Committee is chaired by Darren Singer, an accountant with relevant financial experience. Its other member is Tom Hall. The Chief Financial Officer and the external auditors are invitees at all meetings of the Committee which meets at least twice a year. The Audit Committee met twice during this financial year with all members in attendance. 15 Guardian Media Group Plc and its subsidiary undertakings (“GMG”). In addition to monitoring the integrity of the financial statements and the effectiveness of internal controls (including determining relevant action in respect of any control issues raised by the internal and external auditors) the Committee is also responsible for considering the need for an internal audit function, monitoring the external auditors, approving their terms of engagement and remuneration, and advising the Board on the appointment of the external auditors. Remuneration Committee The Remuneration Committee is chaired by Andrew Miller. Its other member is Irina Hemmers. The HR directors from TMG and GMG are invitees of all meetings of the Committee which meets at least twice a year. The Remuneration Committee met three times during this financial year with all members in attendance. The Committee is responsible for monitoring and approving the remuneration of senior executives and Board members. Whistle blowing policy The group has a whistle blowing policy which seeks to establish an open environment in which serious concerns about malpractice within the group may be dealt with in a constructive manner with the aim of providing a rapid means under which genuine concerns made in good faith can be raised internally without fear of repercussions to the individual. The policy is designed to comply with the provisions of the Public Interest Disclosure Act 1998. Internal Control The directors acknowledge that they are responsible for the group’s system of internal control and for reviewing its effectiveness. The system is designed to manage rather than eliminate the risk of failure to achieve the group’s stated objectives, and can only provide reasonable, and not absolute, assurances against material (including financial) misstatement or loss. The procedures used to review the effectiveness of the system of internal (including financial) control are reviewed by the Board. Key features of the procedures are as follows: •Business risks are managed to minimise probability of occurrence and impact, and the actions taken are reported regularly to the Board. The group maintains a risk register which is used to regularly identify and evaluate risks as well as documenting controls and responses to these risks. •Purchasing is conducted in accordance with published procedures and authority limits. Authority for entering into contracts is controlled by seniority, and must be approved by the Board above a certain level. •Budgets are set annually and reviewed and approved by the Board. Reporting of results includes a comparison to budget. Annual report and financial statements 2013 Trader Media Group 41 •Management accounts are reviewed by the Board and Executive Committee on a monthly basis. The management accounts contain detailed trading financial information, KPIs and economic data as well as the group’s cash and debt position. •Duties are segregated, so that one person does not perform processing from beginning to end of financial transactions. Preparation of documentation is separated from authorisation and execution of a transaction. •Investments and capital expenditure above a certain level must be approved by the Board. •Appointment of external advisors must be approved by the Board where fees are above a certain level. •The Audit Committee considers and determines relevant action in respect of any significant control issues raised by management or the external auditors. The Board is committed to ensuring that the group’s data and information, and its information technology systems, are as secure as practicable. Security controls and procedures are in place to prevent unauthorised access to the group’s premises. Regular backups of electronic information are taken with copies securely stored. Management has established disaster recovery plans which would be implemented in the event that facilities were unavailable for prolonged periods. Identification and evaluation of business risk The Board regularly reviews and evaluates significant risk areas in terms of probability of occurrence and likely impact. The Board is responsible for assessing these risks and for implementing control and reporting procedures to ensure the risks are properly managed, again in terms of minimisation of probability of occurrence and impact. The Board receives regular updates on the key risks and the related controls. Going concern The directors, after making enquiries and on the basis of current financial projections and the facilities available, believe that the group has adequate financial resources to continue in operation for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Governance The group is committed to attracting and retaining people of high calibre, and a culture of integrity and honesty is promoted by the Board which permeates through every level of the organisation. GO 42 Annual report and financial statements 2013 Trader Media Group Directors’ report For the year ended 31 March 2013 The directors present their report and the audited consolidated financial statements of the group and parent company for the year ended 31 March 2013. Principal activities The principal activity of the group is the classified advertising of motor vehicles and other related products, through online, mobile and magazines. The Operating Review, Financial Review, principal risks and uncertainties, KPIs, future developments, charitable donations and financial risk management objectives are considered in the previous pages of the Annual Report. Trader Media Group Limited is a private limited company registered in the UK. Its registered office is Auto Trader House, Cutbush Park Industrial Estate, Danehill, Lower Earley, Reading, Berkshire, RG6 4UT. The group operates primarily in the UK, with a branch located in the Republic of Ireland and subsidiary companies in the Republic of Ireland and South Africa. Results and dividends The group’s profit for the financial year was £20.3 million (2012: £7.5 million). The future developments of the group are considered within the Operating Review on pages 22 to 27. The group’s profit before taxation included exceptional items for impairments of £0.9 million (2012: £18.2 million), the restructuring of group operations of £9.0 million (2012: £4.6 million), profit on purchase of debt of £0.3 million (2012: £4.5 million) and debt refinancing fees of £nil (2012: £7.5 million). Ordinary dividends of £nil in respect of the year ended 31 March 2013 (2012: £100.4 million) were paid during the year (note 27). In 2012, £73.0 million of rolled up interest on the preference shares and £26.6 million of preference shares were also paid to shareholders for total consideration of £36.6 million and subsequently cancelled. During the year the group repurchased 255 (2012: 968) 10p ordinary C shares from leavers for aggregate consideration of £1. This represented 0.03% of the total ordinary issued share capital. The group also issued 1,296 (2012: nil) of 10p ordinary D shares to 8 senior managers for aggregate cash consideration of £0.3 million. This represented 0.13% of the total ordinary issued share capital. Directors The directors who served during the year and up to the date of the signing of the financial statements were, unless otherwise stated, as follows: Zillah Byng-Maddick Interim Chief Executive Officer Sean GlitheroInterim Chief Financial Officer (appointed 14 September 2012) John KingChief Executive Officer (resigned 14 September 2012) Andrew Miller Non-executive Darren Singer Non-executive Non-executive Tom Hall Irina Hemmers Non-executive Ed Williams Non-executive Andrew Miller and Darren Singer are representatives of Guardian Media Group plc. Tom Hall and Irina Hemmers are representatives of Apax Partners, a private equity firm, who manage and advise funds controlling 48.69% of the shares in the group. Ed Williams holds 0.09% of the shares of the group. Management Executive Committee at 31 March 2013 Zillah Byng-Maddick Interim Chief Executive Officer Interim Chief Financial Officer Sean Glithero David McMinn Group Sales and Service Director Nathan Coe Group Director Autotrader Tim Jones Chief Information Officer Joanne Walker Group HR Director Tim Peake Group Strategy Director Annual report and financial statements 2013 Trader Media Group Creditor payment policy The group’s policy is to settle terms of payment with all suppliers when agreeing the terms of each transaction, ensure that suppliers are made aware of the terms of payment and abide by the terms of payment. Trade payables of the group at 31 March 2013 were equivalent to 36 (2012: 33) days’ purchases, based on the average daily amount invoiced by suppliers during the year. Key suppliers The company works closely with a number of key suppliers. The majority of the company’s websites, equipment and networks are hosted in datacentres managed by Getronics UK Limited and Telecity Group UK Limited. The contracts for these sites run until June 2014. 43 Land and buildings The market value of land and buildings is estimated by the directors to be approximately £0.1 million greater than its balance sheet value of £3.0 million (2012: £1.3 million greater than balance sheet value of £3.1 million). Land and buildings exclude leasehold improvements. Directors indemnities The group maintains an appropriate level of directors’ and officers’ insurance in respect of legal action against the directors. This policy does not provide cover in the event that a director or officer has acted fraudulently. Employee consultation The group places considerable value on the involvement of its employees and has continued to keep them informed on matters affecting them as employees and on the various factors affecting the performance of the group. Employee representatives are consulted on a wide range of matters affecting their current and future interest. Information relevant to employees and the wider business is posted on the group intranet. TMG sees the relationship with its employees as key to its success. The group also has a universal employee development scheme, focused on developing the potential of all staff members. Health and safety The group’s policy of ensuring safe and pleasant working conditions for all employees as far as possible within the constraints imposed by the working environment, has continued to operate. Health and safety representatives are present at each property from which the company operates, are managed centrally and meet on a regular basis. Over the past decade the group has created a solid health and safety framework and culture within the group. Governance Independent auditors The auditors, PricewaterhouseCoopers LLP, have indicated their Disabled employees willingness to continue in office and have confirmed their Applications for employment by disabled persons are always fully independence. The appointment of auditors is considered annually considered, bearing in mind the aptitudes of the applicant concerned. by the Audit Committee. Although PricewaterhouseCoopers LLP In the event of members of staff becoming disabled every effort is have been the group’s auditors for 10 years, the Committee is satisfied made to ensure that their employment within the group continues and with their effectiveness and independence. The Committee did not that appropriate training is arranged. It is the policy of the group that consider it necessary this year to conduct a tender process for the the training, career development and promotion of disabled persons appointment of auditors. should, as far as possible, be identical with that of other employees. GO 44 Annual report and financial statements 2013 Trader Media Group Statement of directors’ responsibilities For the year ended 31 March 2013 The directors are responsible for preparing the annual report and the Disclosure of information to auditors financial statements in accordance with applicable law and regulations. In the case of each director in office at the date the directors’ report is approved, the directors confirm that: Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have prepared the a) so far as the director is aware, there is no relevant audit information group financial statements in accordance with International Financial of which the company’s auditors are unaware; and Reporting Standards (IFRSs) as adopted by the European Union, and the parent company financial statements in accordance with United b) he/she has taken all the steps that he/she ought to have taken as a Kingdom Generally Accepted Accounting Practice (United Kingdom director in order to make himself/herself aware of any relevant audit Accounting Standards and applicable law). Under company law the information and to establish that the company’s auditors are aware directors must not approve the financial statements unless they are of that information. satisfied that they give a true and fair view of the state of affairs of the group and the company and of the profit or loss of the group for On behalf of the Board, that period. In preparing these financial statements, the directors are required to: •select suitable accounting policies and then apply them consistently; •make judgements and accounting estimates that are reasonable and prudent; •state whether IFRSs as adopted by the European Union and applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the group and parent company financial statements respectively; •prepare the financial statements on the going concern basis unless it is inappropriate to presume that the group and company will continue in business. The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company’s transactions and disclose with reasonable accuracy at any time the financial position of the company and the group and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and the group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The directors are responsible for the maintenance and integrity of the group’s websites. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. S Glithero Director 10 June 2013 Registered address: Auto Trader House Cutbush Park Industrial Estate Danehill Lower Earley Reading Berkshire RG6 4UT Annual report and financial statements 2013 Trader Media Group 45 Independent auditors’ report to the members of Trader Media Group Limited Respective responsibilities of directors and auditors As explained more fully in the statement of directors’ responsibilities set out on page 44 the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an opinion on the financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us to comply with the Auditing Practices Board’s Ethical Standards for Auditors. This report, including the opinions, has been prepared for and only for the company’s members as a body in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing. Scope of the audit of the financial statements An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or error. This includes an assessment of: whether the accounting policies are appropriate to the group’s circumstances and have been consistently applied and adequately disclosed; the reasonableness of significant accounting estimates made by the directors; and the overall presentation of the financial statements. In addition, we read all the financial and non-financial information in the annual report to identify material inconsistencies with the audited financial statements. If we become aware of any apparent material misstatements or inconsistencies we consider the implications for our report. Opinion on financial statements In our opinion the group financial statements: •give a true and fair view of the state of the group’s affairs as at 31 March 2013 and of its profit and cash flows for the year then ended; •have been properly prepared in accordance with IFRSs as adopted by the European Union; and •have been prepared in accordance with the requirements of the Companies Act 2006. Opinion on other matter prescribed by the Companies Act 2006 In our opinion the information given in the Directors’ report for the financial year for which the group financial statements are prepared is consistent with the group financial statements. Matters on which we are required to report by exception We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion: •certain disclosures of directors’ remuneration specified by law are not made; or •we have not received all the information and explanations we require for our audit. Other matter We have reported separately on the parent company financial statements of Trader Media Group Limited for the year ended 31 March 2013. Alan Kinnear (Senior Statutory Auditor) For and on behalf of PricewaterhouseCoopers LLP Chartered Accountants and Statutory Auditors Reading 10 June 2013 Governance We have audited the group financial statements of Trader Media Group Limited for the year ended 31 March 2013 which comprise the consolidated income statement, the consolidated statement of comprehensive income, the consolidated balance sheet, the consolidated statement of changes in equity, the consolidated cash flow statement and the related notes. The financial reporting framework that has been applied in their preparation is applicable law and International Financial Reporting Standards (IFRSs) as adopted by the European Union. GO 46 Annual report and financial statements 2013 Trader Media Group Consolidated income statement For the year ended 31 March 2013 Note Continuing operations: Revenue Cost of sales Gross profit Administrative expenses Operating profit/(loss) Finance income Finance costs Finance costs – net Profit before taxation Income tax expense Profit for the year from continuing operations Discontinued operations: Profit for the year from discontinued operations 3 3,4 8 8 Before exceptional items 2013 £m Exceptional items 2013 £m Exceptional items 2012 £m Total 2012 £m 251.8 (29.6) 222.2 (94.5) 127.7 – – – (9.9) (9.9) 251.8 (29.6) 222.2 (104.4) 117.8 257.2 (30.2) 227.0 (98.3) 128.7 – – – (22.8) (22.8) 257.2 (30.2) 227.0 (121.1) 105.9 0.3 (86.9) (86.6) 0.3 – 0.3 0.6 (86.9) (86.3) 0.5 (81.7) (81.2) 4.5 (7.5) (3.0) 5.0 (89.2) (84.2) 9 7 Total 2013 £m Before exceptional items 2012 £m – – Profit for the year attributable to equity shareholders of the company The notes on pages 51 to 84 are an integral part of these consolidated financial statements. 31.5 (11.2) 21.7 (14.7) 20.3 7.0 – 20.3 0.3 0.2 0.5 7.5 Annual report and financial statements 2013 Trader Media Group 47 Consolidated statement of comprehensive income For the year ended 31 March 2013 Note Profit for the year Other comprehensive income: Actuarial gain/(loss) on post employment benefit obligations, net of tax Cash flow hedges, net of tax IFRS2 – share based payments (charge)/credit Currency translation differences Other comprehensive loss for the year, net of tax Total comprehensive income for the year attributable to equity shareholders of the company 9, 23 9 9, 26 2013 £m 2012 £m 20.3 7.5 0.4 – (0.2) (0.3) (0.1) (0.7) 0.6 0.1 (1.6) (1.6) 20.2 5.9 Items in the statement above are disclosed net of tax. The taxation relating to each component of other comprehensive income is disclosed in note 9. Financial Statements The notes on pages 51 to 84 are an integral part of these consolidated financial statements. FIN 48 Annual report and financial statements 2013 Trader Media Group Consolidated balance sheet As at 31 March 2013 Note 2013 £m 2012 £m Assets: Non-current assets Intangible assets Property, plant and equipment Investments Deferred taxation assets Financial assets at fair value through profit or loss 10 11 12 22 15 373.6 4.8 3.2 5.6 0.6 387.8 366.8 5.5 3.2 4.9 1.4 381.8 Current assets Trade and other receivables Cash and cash equivalents 16 18 Assets of disposal group classified as held for sale 17 34.9 110.3 145.2 2.0 147.2 35.8 48.7 84.5 1.8 86.3 Liabilities: Current liabilities Trade and other payables Current taxation liabilities Provisions for other liabilities and charges 20 (79.8) (8.5) (4.6) (92.9) 54.3 (74.4) (6.3) (1.6) (82.3) 4.0 19 20 14 22 23 21 (1,193.8) – (2.1) (1.3) – (4.9) (1,202.1) (760.0) (1,157.3) (0.9) (2.4) (1.0) (0.8) (3.9) (1,166.3) (780.5) 24 24 24 25 26 0.1 177.4 1.5 (1,033.6) 94.6 (760.0) 0.1 177.3 1.2 (1,054.0) 94.9 (780.5) 21 Net current assets Non-current liabilities Borrowings Trade and other payables Derivative financial instruments Deferred taxation liabilities Retirement benefit obligations Provisions for other liabilities and charges Net liabilities Equity attributable to equity holders of the company Ordinary shares Preference shares Share premium account Retained deficit Other reserves Total equity deficit The notes on pages 51 to 84 are an integral part of these consolidated financial statements. The financial statements on pages 46 to 84 were authorised for issue by the Board of Directors on 10 June 2013 and were signed on its behalf by: S Glithero Director Registered number: 4768833 Annual report and financial statements 2013 Trader Media Group 49 Consolidated statement of changes in equity For the year ended 31 March 2013 Balance at 3 April 2011 Comprehensive income: Profit for the year Other comprehensive income: Actuarial loss on post employment benefit obligations, net of tax Cash flow hedges, net of tax IFRS2 – share based payments credit Currency translation differences Total other comprehensive loss 9 9 9 9, 26 Total comprehensive income/(loss) Transactions with owners: Bonus issue of deferred shares Reduction in value of deferred shares Roll up and waiver of preference share dividend Payment of principal and dividend on preference shares Reserves transfer Dividends paid to equity holders of the company Balance at 1 April 2012 24 24 24 24,25,26 24,25,26 25, 27 Comprehensive income: Profit for the year Other comprehensive income: Actuarial gain on post employment benefit obligations, net of tax IFRS2 – share based payments charge Currency translation differences Total other comprehensive gain/(loss) 9 9 9, 26 Total comprehensive income Transactions with owners: Roll up of preference share dividend Proceeds from shares issued Balance at 31 March 2013 24 24 Share premium account £m 363.7 1.2 – – 7.5 – 7.5 – – – – – – – – – – (0.7) 0.6 0.1 – – – – – (1.6) (1.6) (0.7) 0.6 0.1 (1.6) (1.6) – – 7.5 (1.6) 5.9 430.0 (430.0) (10.7) (99.6) (76.0) – 177.4 – – – – – – 1.2 – – 20.3 – 20.3 – – – – – – – – 0.4 (0.2) – 0.2 – – (0.3) (0.3) 0.4 (0.2) (0.3) (0.1) – – 20.5 (0.3) 20.2 0.1 – 177.5 – 0.3 1.5 – – 94.6 – 0.3 (760.0) The notes on pages 51 to 84 are an integral part of these consolidated financial statements. Retained deficit £m (945.3) – – 10.8 (36.6) 10.0 (100.4) (1,054.0) (0.1) – (1,033.6) Other reserves £m 3.9 – – – 26.6 66.0 – 94.9 Total £m (576.5) 430.0 (430.0) 0.1 (109.6) – (100.4) (780.5) Financial Statements Note Share capital £m FIN 50 Annual report and financial statements 2013 Trader Media Group Consolidated cash flow statement For the year ended 31 March 2013 2013 £m 2012 £m 141.0 (10.9) 130.1 138.9 (9.6) 129.3 Cash flows from investing activities Acquisition of subsidiary, net of cash acquired Investment in shares of overseas company Proceeds from disposal of subsidiary, net of cash disposed Purchases of property, plant and equipment Purchases of intangible assets Proceeds from sale of property, plant and equipment Receipt of deferred consideration Bank deposit and other interest received Net cash used in investing activities (6.8) – – (1.9) (14.8) – 0.4 0.3 (22.8) – (1.3) 1.1 (2.5) (12.2) 1.7 0.3 0.5 (12.4) Cash flows from financing activities Proceeds from issue of ordinary shares Repayment of syndicated bank debt Drawdown of syndicated bank debt Purchase of own syndicated bank debt Payment of refinancing fees Payment of interest on syndicated bank debt and hedging instruments Ordinary dividends paid to company’s shareholders Preference dividends and capital paid to company’s shareholders Redemption of Shareholder loan A Issue of Shareholder loan C Payment of other interest Net cash used in financing activities 0.3 (2.1) – (11.1) – (32.5) – – – – (0.1) (45.5) – (584.2) 734.2 (43.9) (7.5) (29.0) (100.4) (109.6) (0.5) 0.5 (0.1) (140.5) Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at beginning of year Exchange losses on cash Cash and cash equivalents at end of year 61.8 48.7 (0.2) 110.3 (23.6) 73.0 (0.7) 48.7 Note Cash flows from operating activities Cash generated from operations Tax paid Net cash generated from operating activities The notes on pages 51 to 84 are an integral part of these consolidated financial statements. 28 18 Annual report and financial statements 2013 Trader Media Group 51 Notes to the consolidated financial statements For the year ended 31 March 2013 1 Accounting policies Basis of preparation The principal accounting policies applied in the preparation of these consolidated financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated. The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union (IFRS), IFRIC Interpretations and the Companies Act 2006 applicable to companies reporting under IFRS. The consolidated financial statements have been prepared on the going concern basis and under the historical cost convention, as modified by the revaluation of financial assets and financial liabilities (including derivative instruments) at fair value through profit or loss. Critical accounting estimates and judgements The preparation of financial statements in conformity with IFRS requires the use of certain critical accounting estimates and assumptions. It also requires management to exercise its judgement in the process of applying the group’s accounting policies. Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying value of assets within the next financial year relate to goodwill. The group tests annually whether goodwill has suffered any impairment in accordance with the accounting policy stated on page 55. The recoverable amounts of cash generating units have been determined based on value in use calculations. These calculations require the use of estimates (note 10). New accounting standards and IFRS IC interpretations (a) New and amended standards adopted by the group There are no IFRSs or IFRS IC interpretations that are effective for the first time for the financial year beginning on 2 April 2012 that would be expected to have a material impact on the group. (b) New standards, amendments and interpretations issued but not effective for the financial year beginning 2 April 2012 and not early adopted •IAS 1 (amendment) Financial statement presentation •IAS 19 (amendment) Employee benefits •IAS 27 Separate financial statements •IAS 28 Associates and joint ventures •IFRS 1 First time adoption •IFRS 7 Financial instruments: disclosures •IFRS 9 Financial instruments •IFRS 10 Consolidated financial statements •IFRS 11 Joint arrangements •IFRS 12 Disclosures of interest in other entities •IFRS 13 Fair value measurement Basis of consolidation The group financial statements consolidate the financial statements of Trader Media Group Limited (the company) and all of its subsidiary undertakings for the year ended 31 March 2013. The company is domiciled and incorporated in the United Kingdom. The consolidated financial statements are based on financial statements which are coterminous with those of the parent company and accounting policies have been applied consistently across the group. Subsidiaries are all entities over which the group has the power to govern the financial and operating policies generally accompanying a shareholding of more than one half of the voting rights. Subsidiaries are fully consolidated from the date on which control is transferred to the group. They are de-consolidated from the date that control ceases. The purchase method of accounting is used to account for the acquisition of subsidiaries by the group. The cost of an acquisition is measured as the fair value of the assets given, equity instruments issued and liabilities incurred or assumed at the date of exchange. Costs directly attributable to the acquisition are expensed. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are measured initially at their fair values at the acquisition date, irrespective of the extent of any minority interest. The excess of the cost of acquisition over the fair value of the group’s share of the identifiable net assets acquired is recorded as goodwill. If the cost of acquisition is less than the fair value of the net assets of the subsidiary acquired, the difference is recognised immediately in the income statement. Financial Statements There are no other IFRSs or IFRS IC interpretations that are not yet effective that would be expected to have a material impact on the group. FIN 52 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 1 Accounting policies continued Intercompany transactions and balances between group companies are eliminated on consolidation. Associates are all entities over which the group has significant influence but not control, generally accompanying a shareholding of between 20% and 50% of the voting rights. Where significant influence is not demonstrated but the shareholding is between 20% and 50% the group would account for its interest as an investment. Investments in associates are accounted for using the equity method of accounting and are initially recognised at cost. The group’s investment in associates includes goodwill identified on acquisition, net of any accumulated impairment loss. The group’s share of post acquisition profits or losses is recognised in the income statement, and its share of post acquisition movements in reserves is recognised in reserves. The cumulative post acquisition movements are adjusted against the carrying amount of the investment. When the group’s share of losses in an associate equals or exceeds its interest in the associate, including any other unsecured receivables, the group does not recognise further losses, unless it has incurred obligations or made payments on behalf of the associate. All other investments are initially recognised at cost and the carrying value is reviewed for impairment. Segment reporting Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision maker. The chief operating decision maker, who is responsible for allocating resources and assessing performance of the operating segments, has been identified as the Executive Committee that makes strategic decisions. Revenue recognition Revenue comprises the fair value of the consideration received or receivable for the sale of goods and services in the ordinary course of the group’s activities. Revenue is stated net of discounts, returns and value added tax and after eliminating sales within the group. The group recognises revenue when the amount of revenue can be reliably measured, it is probable that future economic benefits will flow to the group and when specific criteria have been met for each of the group’s activities as described below. The group bases its estimates on historical results, taking into consideration the type of customer, the type of transactions and the specifics of each arrangement. Revenue comprises: •fees for advertising on the group’s websites and web related activities, which are recognised as the service is provided; •fees for advertising in the group’s publishing titles and the sale of the publications, which are recognised on the date of publication; and •dealer website build and hosting subscription fees, maintenance contracts and other subscription fees, which where invoiced in advance are deferred and recognised on a straight line basis over the period to which they relate. Dividend distribution Dividend distribution to the company’s shareholders is recognised as a liability in the group’s financial statements in the period in which the dividends are approved by the company’s shareholders. Employee benefits The group operates several pension schemes and all except one are defined contribution schemes. Within the UK all pension schemes set up prior to 2001 have been closed to new members and only one defined contribution scheme is now open to new employees. (a) Defined contribution scheme The assets of the defined contribution scheme are held separately from those of the group in independently administered funds. The costs in respect of this scheme are charged to the income statement as incurred. (b) Defined benefit scheme The group operates one closed defined benefit pension scheme. The liability recognised in the balance sheet in respect of the defined benefit scheme is the present value of the defined benefit obligation at the balance sheet date less the fair value of the scheme’s assets. The defined benefit obligation is calculated annually by independent actuaries using the projected unit credit method. The present value of the defined benefit obligation is determined by discounting the estimated future cash outflows using interest rates of high quality corporate bonds that are denominated in the currency in which the benefits will be paid, and that have terms to maturity approximating those of the related pension liability. Actuarial gains and losses arising from experience adjustments and changes in actuarial assumptions are charged or credited to equity in other comprehensive income in the period in which they arise. Annual report and financial statements 2013 Trader Media Group 53 1 Accounting policies continued (c) Share based payments Equity settled awards are valued at grant date, and the difference between the grant date fair value and the consideration paid by the employee is charged as an expense in the income statement spread over the vesting period. The credit side of the entry is recorded in equity. Cash settled awards are revalued at each reporting date with the fair value of the award charged to the profit and loss account over the vesting period and the credit side of the entry recognised as a liability. Movements in provisions for bad leavers are taken through reserves. Exceptional items Significant non-recurring items of income and expense are disclosed in the income statement as “exceptional items”. Examples of items that may give rise to disclosure as exceptional items include costs of restructuring and reorganisation of the business, corporate refinancing and restructuring costs, gains on the early extinguishment of borrowings or impairments of intangible assets, property, plant and equipment, as well as the reversal of such write downs or impairments, material disposals of property, plant and equipment and litigation settlements. A full analysis of exceptional items is provided in note 4. Foreign currency translation (a) Functional and presentation currency Items included in the financial statements of each of the group’s entities are measured using the currency of the primary economic environment in which the entity operates (the functional currency). The consolidated financial statements are presented in sterling (£) which is the group’s functional and presentation currency. (b) Transactions and balances Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at year end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in the income statement within administrative expenses. (c) Group companies The results and financial position of all group entities (none of which has the currency of a hyper-inflationary economy) that have a functional currency other than sterling are translated into sterling as follows: •assets and liabilities for each balance sheet presented are translated at the closing rate at the date of that balance sheet; •income and expenses for each income statement are translated at average exchange rates; and •all resulting exchange differences are recognised as a separate component of equity. On the disposal of a foreign operation, the cumulative exchange differences that were recorded in equity are recognised in the income statement as part of the gain or loss on sale. Intangible assets (a) Goodwill Goodwill represents the excess cost of an acquisition over the fair value of the group’s share of the net identifiable assets of the acquired subsidiary at the date of acquisition. In respect of acquisitions prior to 29 March 2004 goodwill is included on the basis of its deemed cost, which represents the amount recorded under previous GAAP. Goodwill is tested annually for impairment and is carried at cost less accumulated impairment losses. Impairment losses are charged to the income statement and are not reversed. The gain or loss on the disposal of an entity includes the carrying amount of goodwill relating to the entity sold. Goodwill is allocated to cash generating units for the purpose of impairment testing. The allocation is made to those cash generating units that are expected to benefit from the business combination in which the goodwill arose identified according to operating segment. (b) Trademarks, trade names, technology and customer relationships Separately acquired trademarks, trade names, technology and customer relationships are shown at historical cost. They have a finite useful life and are carried at cost less accumulated amortisation. Amortisation is calculated using the straight line method to allocate the cost over their estimated useful lives of between 1 and 15 years. Financial Statements Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of the foreign entity and translated at the closing rate. FIN 54 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 1 Accounting policies continued (c) Software Acquired computer software is capitalised at cost, including any costs to bring it into use, and is carried at cost less accumulated amortisation. Amortisation is calculated using the straight line method to allocate the cost over the estimated useful life of 3 to 5 years. (d) Software and website development costs Development costs that are directly attributable to the design and testing of identifiable and unique software products and websites controlled by the group are recognised as intangible assets when the following criteria are met: •it is technically feasible to complete the software product or website so that it will be available for use; •management intends to complete the software product or website and use or sell it; •there is an ability to use or sell the software product or website; •it can be demonstrated how the software product or website will generate probable future economic benefits; •adequate technical, financial and other resources to complete the development and to use or sell the software product or website are available; and •the expenditure attributable to the software product or website during its development can be reliably measured. Directly attributable costs that are capitalised as part of the software product or website include employee and contractor costs. Other development expenditures that do not meet these criteria are recognised as an expense as incurred. Development costs for software and websites are carried at cost less accumulated amortisation and are amortised over their useful lives not exceeding five years at the point in which they come into use. Property, plant and equipment All property, plant and equipment is stated at historical cost less accumulated depreciation and impairment losses. Historical cost comprises the purchase price of the asset and expenditure directly attributable to the acquisition of the item. Freehold land is not depreciated. Depreciation on other assets is calculated using the straight line method to allocate their cost less their estimated residual values over the estimated useful lives as follows: Land, buildings and leasehold improvements: Freehold buildings 50 years Leasehold land and buildings life of lease Leasehold improvements life of lease Motor vehicles Plant and equipment 5 years 3 – 10 years Assets in the course of construction are recorded within property, plant and equipment and are transferred to the appropriate classification when complete and depreciated from the date they are brought into use. The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at each balance sheet date. The carrying value of assets is reviewed for impairment if events or changes in circumstances suggest that the carrying value may not be recoverable. Assets will be written down to their recoverable amount, if lower than the carrying value, and the impairment is charged to the income statement. Gains and losses on disposals are determined by comparing the proceeds with the carrying amount and are recognised in the income statement within administrative expenses. Annual report and financial statements 2013 Trader Media Group 55 1 Accounting policies continued Impairment of non-financial assets Assets that have an indefinite useful life, for example goodwill, are not subject to amortisation and are tested annually for impairment. Assets that are subject to amortisation and depreciation are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to sell and value in use. For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash flows (cash generating units). Non-financial assets other than goodwill that suffered an impairment are reviewed for possible reversal of the impairment at each reporting date. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. For an asset that does not generate largely independent cash flows, the recoverable amount is determined for the cash generating unit to which the asset belongs. Impairment losses recognised in respect of cash generating units are allocated first to reduce the carrying amount of any goodwill allocated to the cash generating unit (or group of units) and then to reduce the carrying amount of other assets in the unit (or group of units) on a pro rata basis. In respect of assets other than goodwill an impairment loss is reversed if there has been a change in the estimates used to determine the recoverable amount. An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that would have been determined, net of depreciation or amortisation, if no impairment loss had been recognised. Assets and liabilities (or disposal groups) held for sale Assets and liabilities (or disposal groups) are classified as held for sale when their carrying amount is to be recovered principally through a sale transaction and a sale is considered highly probable. On classification as held for sale, they are stated at the lower of carrying amount and fair value less costs to sell. Impairment losses are included in the income statement, as are any gains and losses on subsequent re-measurement. Financial assets The group classifies its financial assets in the categories of loans and receivables and at fair value through profit or loss. The classification depends on the purpose for which the financial assets were acquired. Management determines the classification of its financial assets at initial recognition. Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. They are included in current assets, except for maturities greater than 12 months after the balance sheet date which are classified as non-current assets. The group’s loans and receivables comprise trade and other receivables and cash and cash equivalents in the balance sheet. Loans and receivables are initially recognised at fair value and subsequently carried at amortised cost using the effective interest method. Financial assets at fair value through the profit or loss are financial assets held for trading. A financial asset is classified in this category if acquired principally for the purpose of selling in the short term. Derivatives are also categorised as held for trading unless they are designated as hedges. Assets in this category are classified as current assets. Financial assets carried at fair value through the profit or loss are initially recognised at fair value, and transaction costs are expensed in the income statement. They are subsequently re-measured to fair value and gains or losses arising from changes in the fair value are recognised in the income statement in the period in which they arise. The group assesses at the end of each reporting period whether there is objective evidence that a financial asset or group of financial assets is impaired. A financial asset is impaired only if there is objective evidence of impairment as a result of one of more events that occurred after the initial recognition of the asset and that this event has an impact on the estimated future cash flows of the financial asset that can be reliably estimated. The amount of the loss is measured as the difference between the asset’s carrying amount and the present value of estimated future cash flows discounted at the financial asset’s original effective interest rate. The carrying amount of the asset is reduced and the amount of the loss is recognised in the income statement. If, in a subsequent period, the amount of the impairment loss decreased and the decrease can be related objectively to an event occurring after the impairment was recognised, the reversal of the previously recognised impairment loss is credited to the income statement. Financial Statements Financial assets and liabilities are offset and the net amount reported in the balance sheet when there is a legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis, or realise the asset and settle the liability simultaneously. FIN 56 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 1 Accounting policies continued Derivative financial instruments and hedging The group uses derivative financial instruments to hedge its exposure to foreign exchange and interest rate risks arising from operational, financing and investment activities. The group does not use derivative financial instruments for speculative purposes. Derivatives are initially recognised at fair value on the contract date and are subsequently re-measured at their fair value. Changes in the fair value of instruments that do not qualify for hedge accounting are recognised in the income statement as they arise. The group documents at the inception of the transactions the relationship between the hedging instrument and the hedged item. The group also documents its assessment, both at hedge inception and on an ongoing basis, of whether the derivative used in the hedging transactions is highly effective in offsetting changes in the cash flows of the hedged item. The fair value of the derivative instrument used for hedging purposes is disclosed in note 14. The full fair value of a hedging derivative is classified as a non-current asset or liability when the remaining maturity of the hedged item is more than 12 months, and a current asset or liability when the remaining maturity of the hedged item is less than 12 months. The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges are recognised in other comprehensive income. The gain or loss relating to the ineffective portion is recognised immediately in the income statement within finance costs. Amounts accumulated in equity are recycled in the income statement in the periods when the hedged item affects the profit or loss. Trade receivables Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the effective interest method, less provision for impairment. A provision for impairment of trade receivables is established when there is objective evidence that the group will not be able to collect all amounts due according to the original terms of the receivables. Significant financial difficulties of the debtor, probability that the debtor will enter bankruptcy and the instigation of legal proceedings against the debtor are considered to be indicators that a trade receivable is impaired. Cash and cash equivalents Cash and cash equivalents include cash in hand, short term deposits held at call with banks and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities on the balance sheet. Trade payables Trade and other payables are recognised initially at fair value and subsequently measured at amortised cost using the effective interest method. Borrowings Borrowings are recognised initially at fair value, net of transaction costs incurred and are subsequently stated at amortised cost with any difference between the proceeds (net of transaction costs) and the redemption value being recognised in the income statement over the period of the borrowings using the effective interest method. Finance and issue costs associated with the borrowings are charged to the income statement using the effective interest rate method from the date of issue over the estimated life of the borrowings to which the costs relate. The buy back of bank borrowings represents the discharge of the obligation to repay the debt. The difference between the carrying amount of the financial liability extinguished and the consideration paid is recognised as an exceptional gain in the income statement, as it is a significant non-recurring item. Preference shares are treated as borrowings where in substance they have the features of debt instruments, otherwise they are classified as equity. The related dividends are recognised as an interest expense for debt instruments and as dividends for equity instruments. Borrowings are classified as current liabilities unless the group has an unconditional right to defer settlement of the liability for at least 12 months after the balance sheet date. Provisions A provision is recognised when a present legal or constructive obligation exists at the balance sheet date as a result of a past event; it is probable that an outflow of resources will be required to settle the obligation and a reliable estimate of that obligation can be made. Where there are a number of similar obligations, the likelihood that an outflow will be required in settlement is determined by considering the class of obligations as a whole. If the effect is material provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market assessments of the time value of money and where appropriate the risks specific to the obligation. Annual report and financial statements 2013 Trader Media Group 57 1 Accounting policies continued Contingent liabilities are not recognised but are disclosed unless an outflow of resources is remote. Contingent assets are not recognised but are disclosed where an inflow of economic benefits is probable. Leases Leases in which a significant portion of the risks and rewards of ownership are retained by the lessor are classified as operating leases. Payments made under operating leases (net of any incentives received from the lessor) are charged to the income statement on a straight line basis over the period of the lease. Taxation The tax expense for the period comprises current and deferred taxation. Tax is recognised in the income statement, except to the extent that it relates to items recognised in other comprehensive income or directly in equity. In this case the tax is also recognised in other comprehensive income or directly in equity, respectively. Current taxation is provided at amounts expected to be paid (or recovered) calculated using the rates of tax and laws that have been enacted or substantively enacted at the balance sheet date in the countries where the group operates and generates taxable income. Management periodically evaluates positions taken in tax returns with respect to situations in which applicable tax regulation is subject to interpretation. It establishes provisions where appropriate on the basis of amounts expected to be paid to the tax authorities. Deferred taxation is provided in full, using the liability method, on temporary differences arising between the tax base of assets and liabilities and their carrying amounts in the consolidated financial statements. Deferred taxation is determined using tax rates and laws that have been enacted or substantively enacted by the balance sheet date and are expected to apply when the related deferred tax asset is realised or the deferred tax liability is settled. Deferred taxation assets are recognised only to the extent that it is probable that future taxable profit will be available against which the temporary differences can be utilised. Deferred taxation is provided on temporary differences arising on investments in subsidiaries except where the timing of the reversal of the temporary difference is controlled by the group and it is probable that the temporary difference will not reverse in the foreseeable future. Deferred taxation assets and liabilities are offset when there is a legally enforceable right to offset current tax assets against current tax liabilities and when the deferred taxation assets and liabilities relate to taxes levied by the same taxation authority on either the taxable entity or different taxable entities where there is an intention to settle the balance on a net basis. Share capital Ordinary shares are classified as equity. Preference shares are classified as liabilities where in substance they have features of debt instruments, otherwise they are classified as equity. Incremental costs directly attributable to the issue of new shares are shown in equity as a deduction from the proceeds. 2 Financial risk management (a) Financial risk factors In the course of its business the group is exposed to market risk (including foreign exchange risk and interest rate risk), credit risk, liquidity risk, price risk and technology risk. The group’s overall risk management strategy is to minimise potential adverse effects on the financial performance and net assets of the group. These policies are set and reviewed by senior finance management and all significant financing transactions are authorised by the board of directors. Financial Statements Where the company purchases its own equity share capital, the consideration paid is deducted from equity attributable to the company’s equity holders until the shares are cancelled or reissued. Where such shares are subsequently reissued, any consideration received is included in equity attributable to the company’s equity holders. FIN 58 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 2 Financial risk management continued Market risk The group operates primarily in the UK automotive market place which has experienced a difficult trading environment over most of the last few years. Consumer demand for vehicles and new car production have been low leading to a restricted supply of good quality used cars and dealers cutting back on volumes of stock, thereby impacting on advertising spend. The group also holds a similar market position in Ireland where the market has contracted and the economic factors may lead to further decline. The South African automotive advertising market is in an earlier stage of transition from magazine to online advertising spend, and the online market is highly competitive with retention of customers being key to a successful transition. The group’s share of total advertising spend in the automotive market is under constant threat from new and incumbent competitors, especially as the business is predominantly online where barriers to entry are lowest. These risks are mitigated by continual monitoring of overall market conditions and investment in products and marketing to ensure the group not only delivers the best response to advertisers, but better value for money than its competitors. Even in declining markets, this allows the group to maximise its return and maintain strong market share. The group is exposed to the rapid pace of change in the online market. To mitigate this, the group has allocated extra investment and people to the development of online services and products and continues to monitor its own and competitor performance closely. Consumer protection is also crucial and the group continues to play a leading role in this area. i) Foreign exchange risk The group operates in overseas regions being Ireland and South Africa. Foreign currency denominated net assets of overseas operations are not hedged as they represent a relatively small proportion of the group’s net assets. The group operates a dividend policy across these regions ensuring any surplus cash is remitted to the UK thereby minimising the impact of exchange volatility. Forward currency contracts are entered into when appropriate to eliminate exposures on this dividend income. At 31 March 2013, if the Pound had weakened/strengthened by 20% against the Euro with all other variables held constant, post-tax profit for the year would have been £0.0 million higher/£0.0 million lower (2012: £0.1 million higher/£0.1 million lower). There is no impact to other elements of equity as a result of changes to the exchange rate with the Euro. There is no significant exposure to foreign exchange risk for the group on amounts being held in South African Rand. ii) Interest rate risk The group’s interest rate risk arises from long term borrowings with the syndicated bank loan and shareholder loans subject to floating rates of interest linked to LIBOR. The group manages its cash flow interest rate risk on the bank borrowings by using interest rate swaps to convert a proportion of the debt from floating to fixed rates (note 14). Under the interest rate swaps the group agrees with the other party to exchange on a monthly basis the difference between the fixed contract rate and the floating rate interest amounts calculated by reference to the agreed notional amounts. At 31 March 2013, if the interest rates affecting the group had varied as shown below with all other variables held constant, post-tax profit for the year would have been higher by £4.2 million or lower by £26.4 million (2012: £1.9 million higher/£27.6 million lower). The continuance of low global interest rates has had a positive impact on the interest accruing on the syndicated bank loans and shareholder loans (note 19). The impact of variances in interest rates on closing cash balances would have been £3.4 million higher/£14.7 million lower (2012: £0.9 million higher/£13.5 million lower). Other components of equity would have been £0.0 million higher/£0.1 million lower (2012: £0.0 million higher/£0.1 million lower) as a result of the increase/decrease in the fair value of the interest rate swap (note 14). Interest rate Potential variance in interest rate 2013 (basis points) UK LIBOR - 20 / + 300 Potential variance in interest rate 2012 (basis points) - 20 / + 300 Annual report and financial statements 2013 Trader Media Group 59 2 Financial risk management continued Credit risk Credit risk arises from deposits with banks and financial institutions and the risk is minimised by dealing with only a limited range of financial institutions with secure credit ratings (note 18). Credit risk relating to trade receivables is managed on a local basis. Each entity is responsible for managing and analysing the credit risk for new customers before standard payment terms and conditions are offered. With the slowdown in the automotive market place, dealer margins have been placed under pressure and the risk to the group of non-payment of invoices increases. The bad debt risk also rises with customers who provide financial services, for example vehicle loans, and are unable to obtain funding for their products. Policies and procedures exist to ensure that existing customers have an appropriate credit history and a significant number of balances are prepaid or collected via direct debit. Sales to private customers are primarily settled using major debit or credit cards which reduces the risk in this area. Overall the group considers that it is not exposed to a significant amount of either customer credit or bad debt risk due to the diversified and fragmented nature of the customer base. A single customer services team is in place in the UK to give the group focus on debt collection. The cost of bad debts remain at a low 1.2% of revenue (2012: 1.1%). The group does not consider its exposure to credit risk as high beyond the cost of bad debts. Liquidity risk Cash flow forecasting is performed centrally by group treasury. Rolling forecasts of the group’s liquidity requirements are monitored to ensure it has sufficient cash to meet operational needs. Such forecasting takes into consideration the group’s debt financing plans and minimising the need to carry significant external net debt over the medium term. Surplus cash held by operating entities over and above the balance required for working capital management is invested centrally in interest bearing current accounts and money market deposits with appropriate maturities or sufficient liquidity as required by the above mentioned forecasts. At the balance sheet date the group held money market deposits of £104.5 million (2012: £32.0 million) that are expected to generate cash inflows for managing liquidity risk. The table below analyses the group’s financial liabilities and undrawn commitments into relevant maturity groupings based on the remaining period at the balance sheet date to contractual maturity date. Derivative financial instruments are included in the analysis if their contractual maturities are essential for an understanding of the timing of the cash flows. The amounts disclosed in the table are the contractual undiscounted cash flows. Borrowings Derivative financial instruments Trade payables Undrawn revolving credit and other facilities At 1 April 2012 Borrowings Derivative financial instruments Trade payables Undrawn revolving credit and other facilities Over 5 years £m – 1.4 71.4 – – 0.7 – 3.5 1,193.8 – – 31.5 – – – – Less than 1 year £m Between 1 and 2 years £m Between 2 and 5 years £m Over 5 years £m – 1.3 65.5 – – 0.9 0.9 – 721.7 0.2 – 35.0 435.6 – – – Derivative financial instruments comprise the interest rate swap used by the group to manage the interest rate profile. Price risk The group is exposed to commodity risk as a result of its operations. However given the size and nature of the group’s operations, the cost of managing exposure to commodity risk exceeds any potential benefits. The directors will revisit the appropriateness of this policy should the group’s operations change in the future. The group has no exposure to equity securities as it holds no significant listed or other equity investments. An internal procurement team continually reviews all significant contracts and renegotiates where applicable. Financial Statements At 31 March 2013 Less than Between Between 1 year 1 and 2 years 2 and 5 years £m £m £m FIN 60 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 2 Financial risk management continued Technology risk The group is exposed to technological risks to its websites which could manifest themselves in a variety of ways such as: •Malicious intrusion for theft of data; •Virus infection to cause disruption; •Bogus advertisers using the site for criminal activities; and •Attempts to harvest customer credit card data. Through effective use of technology solutions and strict adherence to industry standards the group deploys tools and processes that automatically intercept, identify and effectively mitigate the vast majority of the threats above. In order to provide the group with additional assurance a small team of security experts are employed who are continually monitoring these activities outside the group to ensure new known threats are mitigated before they attempt to approach our infrastructure. In addition the group has established external relationships with acknowledged experts in this field to ensure where there is improved best practice we are ready to adopt it. (b) Capital risk management The directors consider the group’s capital to include its share capital and long term debt. The group’s objectives when managing capital are to safeguard its ability to continue as a going concern. The risk that the leveraged nature of the group affects the future development and going concern has been mitigated through the structure of its financing. Neither the cumulative irredeemable £1 preference shares nor the shareholder loans require performance conditions to be met. Likewise the terms of the £985 million Senior Facilities Agreement (“SFA”) are such that the borrower group is not required to adhere to performance related leverage or interest cover ratios or to restrict capital expenditure. The margin payable on the syndicated bank loan interest is dependent on the consolidated leverage ratio of Trader Media Corporation (2003) Limited and its subsidiaries and this is calculated and reviewed on a quarterly basis. This leverage ratio also determines whether mandatory excess cash flow payments are required each year. Whilst repayments can be made without penalty under the shareholder loan agreements and the SFA, there is no requirement to settle all or part of these debt instruments earlier than their termination dates in 2016 for the shareholder loan and 2015 and 2017 under the SFA. Restrictions do exist to limit the level of additional indebtedness incurred, the extent of dividends payable and other payments to shareholders and there is a requirement to repay a proportion of any excess cash flow but these are not expected to materially impact the planned growth of the group. This structure, when taken in conjunction with the projected cash flows and undrawn revolving credit facility, is considered sufficiently flexible to ensure that the group can continue to service its obligations as they fall due even if the group suffered a significant reduction in trading performance. Over the last few years the group has utilised some of its excess cash to buy back its syndicated debt at below par to help effectively manage its capital risk. (c) Fair value estimation The table below analyses financial instruments carried at fair value, by valuation method. The different levels have been defined as follows: •Quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1). •Inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from prices) (level 2). •Inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (level 3). The following table presents the group’s assets and liabilities that are measured at fair value: Level 2 £m Total £m Assets Financial assets at fair value through profit and loss 0.6 0.6 Liabilities Derivative financial instruments (used for hedging) (2.1) (2.1) As at 31 March 2013 Annual report and financial statements 2013 Trader Media Group 61 2 Financial risk management continued Level 2 £m Total £m Assets Financial assets at fair value through profit and loss 1.4 1.4 Liabilities Derivative financial instruments (used for hedging) (2.4) (2.4) As at 1 April 2012 Specific valuation techniques used to value financial instruments include: •The fair values of the interest rate swaps (derivative financial instruments) are calculated at the present value of the estimated future cash flows. •A specific contractual rate is used to determine the fair value of the financial asset at fair value through profit or loss. 3 Segmental information Management has determined the operating segments based on the reports reviewed by its Chief Operating Decision Maker (the Executive Committee) that are used to make strategic decisions. The segments are as detailed below: •Digital UK – UK digital online classified automotive advertising principally through the multi-platform autotrader.co.uk website. In addition other digital marketing services are provided to dealers and manufacturers. •Magazines – classified automotive advertising principally in magazine titles in Great Britain and Ireland as follows: regional Auto Trader and AdTrader publications and the national titles Top Marques, Truck and Plant Trader, Farmers Trader and Bike Trader. This segment also includes the online elements of AdTrader. •International – automotive classified advertising online and in magazines in South Africa and online automotive classified advertising in Ireland. Digital UK and Magazines have been combined into the one reportable segment of UK Titles as they both have the following characteristics with the only difference being the route to market: •provide classified automotive advertising through photographs and adverts that have the same look and feel; •sell within the same geographic markets and therefore operate in an economic climate with the same risks; •sell to the same trade and private customers, through the same sales team; and •use the same Trader branding. The group disposed of its Italian subsidiary, Edizeta srl, during the previous year and it has been classified within discontinued operations in the income statement and is excluded from the segmental information. The Executive Committee evaluates the performance of the operating segments based on revenue and EBITDA (earnings before interest, tax, depreciation and amortisation). The measurement basis excludes the effects of goodwill impairments and other exceptional items however these items have been included separately in the segmental information. UK Titles £m 2013 International £m Total £m Total segment revenue 228.8 23.0 251.8 EBITDA Depreciation and amortisation Exceptional items: impairments Exceptional items: restructuring Segment operating profit 134.3 (15.7) (0.9) (8.7) 109.0 9.6 (0.5) – (0.3) 8.8 143.9 (16.2) (0.9) (9.0) 117.8 Segment assets 382.6 36.5 419.1 Financial Statements The segment information provided to the Executive Committee for the reportable segments is as follows: FIN 62 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 3 Segmental information continued UK Titles £m 2012 International £m Total £m Total segment revenue 229.8 27.4 257.2 EBITDA Depreciation and amortisation Exceptional items: impairments Exceptional items: restructuring Segment operating profit 131.4 (13.7) (18.2) (4.5) 95.0 11.5 (0.5) – (0.1) 10.9 142.9 (14.2) (18.2) (4.6) 105.9 Segment assets 383.3 31.2 414.5 The revenue from external parties reported to the Executive Committee is measured in a manner consistent with that in the income statement. Where costs are incurred by one segment on behalf of another, the costs are recharged. A reconciliation of the total segment operating profit to the profit before tax and discontinued operations is provided as follows: Total segment operating profit Finance costs – net Profit before tax and discontinued operations 2013 £m 2012 £m 117.8 (86.3) 31.5 105.9 (84.2) 21.7 Finance income and finance costs are not allocated to segments as this type of activity is driven by the central treasury function which manages the cash and borrowings position of the group. The Executive Committee do not review any balance sheet information by segment and as such only segment assets as required by IFRS 8 are disclosed in the segmental information. Segment assets are presented in a manner consistent with that of the financial statements and are allocated based on the operations of the segment and the physical location of the assets. Cash and cash equivalents and deferred tax assets are excluded from the segments as these are managed and calculated centrally. Reportable segments’ assets are reconciled to total assets per the consolidated balance sheet as follows: Segment assets Unallocated: Deferred taxation assets Cash and cash equivalents Total assets per the consolidated balance sheet 2013 £m 2012 £m 419.1 414.5 5.6 110.3 535.0 4.9 48.7 468.1 Annual report and financial statements 2013 Trader Media Group 63 3 Segmental information continued The group is domiciled in the UK and the following table details external sales by location of customers and non-current assets (excluding deferred tax) by geographic area. 2013 £m 2012 £m Revenue: UK Rest of world Total 230.2 21.6 251.8 228.6 28.6 257.2 Non-current assets: UK Rest of world Total 347.4 34.8 382.2 369.4 7.5 376.9 Due to the large number of customers the group serves, there are no individual customers whose revenue is material compared to the group’s total revenue in either year. Staff costs (note 5)* Depreciation of property, plant and equipment (note 11) Amortisation of intangibles (note 10) Impairment charges (note 10 and 11) Operating lease payments Net foreign exchange losses Marketing costs Other cost of sales IT and communication costs Other expenses Total cost of sales and administrative expenses Exceptional items: Impairment charges: goodwill (note 10) Impairment charges: property, plant and equipment and software (note 10 and 11) Restructuring of group operations: – Digital – Magazines – International Total exceptional items 2013 £m 2012 £m 56.8 2.3 13.9 0.9 3.9 – 14.0 13.4 8.4 20.4 134.0 57.2 2.3 11.9 18.2 2.9 0.2 11.3 16.1 9.2 22.0 151.3 0.7 0.2 18.2 – 6.1 2.6 0.3 9.9 3.3 1.2 0.1 22.8 Restructuring of group operations relates to redundancy and other costs concerning the closure of the Magazines division, the reorganisation of the sales and service functions in the UK and other key reorganisations and relocations. In addition the group incurred costs relating to changes made to the corporate structure in the current and previous year and costs associated with completed and proposed acquisitions. * revised prior year comparative to reflect capitalised salary costs (see note 5). Financial Statements 4 Operating profit/(loss) Expenses by nature including exceptional items: FIN 64 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 4 Operating profit/(loss) continued Services provided by the company’s auditor During the year the group (including overseas subsidiaries) obtained the following services from the company’s auditors: Fees payable for the audit of the company and consolidated financial statements Fees payable for other services: – The audit of the company’s subsidiaries pursuant to legislation – Tax advisory services – Services relating to completed and proposed corporate finance transactions – Other non-audit services Total 2013 £m 2012 £m 0.1 0.1 0.2 0.1 0.3 0.2 0.9 0.2 0.1 1.0 – 1.4 2013 £m 2012 £m 56.6 5.6 1.9 – 64.1 55.4 5.8 1.9 (0.1) 63.0 5 Employees and directors Wages and salaries Social security costs Pension costs – defined contribution schemes (note 23) Pension costs – defined benefit scheme (note 23) Total Within restructuring of group operations in note 4 is £4.1 million (2012: £1.5 million) of redundancy costs which has been included in wages and salaries. Staff costs in note 4 excludes employee costs of £7.3 million (2012: £5.8 million) capitalised as part of developed software. The average monthly number of employees (including executive directors) employed by the group was as follows: Full time equivalent 2013 2012 Number Number Administration Sales and service Technology Total 498 614 256 1,368 541 727 246 1,514 2013 £m 2012 £m 1.1 0.8 0.1 2.0 1.3 – 0.1 1.4 6 Directors and key management remuneration Directors’ emoluments Aggregate directors’ emoluments Compensation for loss of office Pension contributions Total 2 directors (2012: 1) were members of the group’s defined contribution scheme. All the above remuneration was paid by Trader Publishing Limited. Annual report and financial statements 2013 Trader Media Group 65 6 Directors and key management remuneration continued The remuneration of the highest paid director was as follows: Aggregate emoluments Compensation for loss of office Pension contributions Total 2013 £m 2012 £m 0.3 0.8 – 1.1 0.8 – – 0.8 Zillah Byng-Maddick, Sean Glithero and John King received remuneration in respect of their services as directors of the company and subsidiary undertakings. Ed Williams received remuneration in respect of his services as a director of the company. Andrew Miller, Darren Singer, Tom Hall and Irina Hemmers received no remuneration in respect of their services as directors of the company. Guardian Media Group plc and Apax Partners received a total of £0.1 million (2012: £0.1 million) for the provision of directors’ services to the group (note 31). Zillah Byng-Maddick, Sean Glithero, John King and Ed Williams hold shares in the company. Tom Hall and Irina Hemmers each have an indirect economic interest in the shares of the company held by funds managed by Apax Partners. Key management compensation Key management comprises the members of the Executive Committee. The aggregate emoluments of all key management (including directors) were as follows: Salaries and short term employee benefits Compensation for loss of office Post employment benefits Total 2013 £m 2012 £m 2.9 1.1 0.3 4.3 3.9 – 0.2 4.1 2013 £m 2012 £m Revenue Expenses Profit before tax of discontinued operations Taxation charge Profit after tax of discontinued operations – – – – – 3.2 (2.8) 0.4 (0.1) 0.3 Profit on disposal of discontinued operations – 0.2 Profit for the year from discontinued operations – 0.5 The profit on sale of subsidiary undertakings relates to the sale of wholly owned subsidiaries and business units as detailed below: Date disposed Edizeta srl 7 November 2011 2013 Net proceeds £m 2013 Gain on sale £m 2012 Net proceeds £m 2012 Gain on sale £m – – 1.4 0.2 Financial Statements 7 Discontinued operations The analysis of the result of discontinued operations is as follows: FIN 66 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 8 Finance income and finance costs Finance income On bank balances Exceptional: net gain on debt buy back Total Finance costs On bank loans and overdrafts On shareholders’ loans Net losses on derivative financial instruments Ineffectiveness on derivatives designated as cash flow hedges Other interest payable Exceptional: debt issue costs Total 2013 £m 2012 £m 0.3 0.3 0.6 0.5 4.5 5.0 30.2 55.1 1.5 – 0.1 – 86.9 29.0 48.7 3.1 0.8 0.1 7.5 89.2 At various times during the financial year, the group purchased part of the debt issued by Trader Media Corporation Limited, a subsidiary undertaking. The purchase of this debt, while an arms length transaction with parties external to the group, was at a discount to the debt’s nominal value and resulted in a profit to the group of £0.3 million (2012: £4.5 million). Transaction costs associated with the purchase of this debt were £nil (2012: £0.4 million). Debt issue costs incurred during the previous year relate to the extinguishment of the Syndicated Term Loan and subsequent refinancing (note 19). 9 Income tax expense 2013 £m 2012 £m Current taxation UK corporation taxation Foreign taxation Relief for overseas taxation Adjustments in respect of prior years Total current taxation 10.9 2.4 (0.3) (0.3) 12.7 11.9 3.4 – 0.5 15.8 Deferred taxation Origination and reversal of temporary differences Adjustments in respect of prior years Effect of rate changes on deferred taxation Total deferred taxation (1.9) 0.2 0.2 (1.5) (0.9) (0.5) 0.3 (1.1) Total taxation charge 11.2 14.7 Annual report and financial statements 2013 Trader Media Group 67 9 Income tax expense continued The differences between the total taxation shown above and the amount calculated by applying the standard rate of UK corporation taxation to the profit before taxation on continuing operations are as follows: 2013 £m 2012 £m Profit before taxation 31.5 21.7 Tax on profit on ordinary activities at the standard UK corporation tax rate of 24% (2012: 26%) Expenses not deductible for taxation purposes Adjustments in respect of foreign tax rates Other temporary differences Effect of rate changes on deferred taxation Adjustments in respect of prior years Total taxation charge 7.6 3.3 0.2 – 0.2 (0.1) 11.2 5.6 8.4 (0.1) 0.5 0.3 – 14.7 The group earns its profits primarily in the UK, therefore the rate used for taxation is the standard rate for UK corporation tax. The group’s overseas tax rates are higher than those in the UK, primarily because the profits earned in South Africa are taxed at a rate of 28%. The tax charge relating to components of other comprehensive income is as follows: Note Actuarial gain/(loss) on post employment benefit obligations Cash flow hedges IFRS 2 – share based payments (charge)/ credit Currency translation differences Other comprehensive income/(loss) 23 26 Before tax £m 2013 Tax charge £m After tax £m Before tax £m 2012 Tax credit/ (charge) £m After tax £m 0.6 – (0.2) – 0.4 – (0.9) 0.9 0.2 (0.3) (0.7) 0.6 (0.2) (0.3) 0.1 – – (0.2) (0.2) (0.3) (0.1) 0.1 (1.6) (1.5) – – (0.1) 0.1 (1.6) (1.6) Note Deferred taxation 22 2013 £m 2012 £m (0.2) (0.1) Financial Statements The income tax charged directly to equity during the year is as follows: FIN 68 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 10 Intangible assets Goodwill £m Cost At 3 April 2011 Additions Disposals Reclassification Exchange differences At 1 April 2012 Additions Disposals At 31 March 2013 Software & website development costs £m Customer relationships £m Technology £m Trade names and trademarks £m Total £m 1,087.6 – (22.2) – (0.4) 1,065.0 3.9 – 1,068.9 37.4 11.4 (0.4) 0.5 – 48.9 13.9 (2.6) 60.2 7.5 – (0.3) – (0.1) 7.1 – (0.6) 6.5 1.9 – – – – 1.9 3.7 – 5.6 2.1 – (0.2) – – 1.9 – – 1.9 1,136.5 11.4 (23.1) 0.5 (0.5) 1,124.8 21.5 (3.2) 1,143.1 Accumulated amortisation and impairments At 3 April 2011 Amortisation charge Impairment Disposals At 1 April 2012 Amortisation charge Impairment Disposals At 31 March 2013 725.4 – 18.2 (20.9) 722.7 – 0.7 – 723.4 17.6 10.7 – (0.2) 28.1 12.2 0.1 (2.6) 37.8 4.4 0.8 – (0.2) 5.0 0.8 – (0.6) 5.2 1.4 0.2 – – 1.6 0.7 – – 2.3 0.6 0.2 – (0.2) 0.6 0.2 – – 0.8 749.4 11.9 18.2 (21.5) 758.0 13.9 0.8 (3.2) 769.5 Net book value at 31 March 2013 Net book value at 1 April 2012 345.5 342.3 22.4 20.8 1.3 2.1 3.3 0.3 1.1 1.3 373.6 366.8 Within software and website development costs is £7.0 million (2012: £1.2 million) of assets under construction. Amortisation of these assets will commence when they are brought into use which is expected to be within the next year. On 22 June 2012 the group acquired 100% of the ordinary share capital of Delta Point Associates Limited for cash consideration of £6.8 million. Goodwill of £3.9 million resulted on the acquisition as follows: Non-current assets Intangible assets Trade and other receivables Net current assets Deferred income tax liability (note 22) Fair value of net assets acquired Goodwill Total consideration Book value £m Fair value adjustment £m Fair value acquired £m – 3.7 3.7 0.1 0.1 – – 0.1 0.1 – (0.9) (0.9) 2.9 3.9 6.8 Annual report and financial statements 2013 Trader Media Group 69 10 Intangible assets continued The amortisation charge of £13.9 million (2012: £11.9 million) has been charged in administrative expenses in the income statement. The software and website development costs impairment of £0.1 million relates to certain assets in the Magazines business. Goodwill is allocated to the group’s cash generating units (“CGUs”) identified according to the operating segment. An operating segment-level summary of the goodwill allocation is presented below. UK Titles International 2013 £m 2012 £m 318.2 27.3 345.5 315.1 27.2 342.3 An impairment loss of £0.7 million (2012: £18.2 million) was charged in the year after an impairment review. The impairment loss was measured by reference to the calculated value in use of each CGU based on pre-tax cash flow projections in the most recent three year plan approved by the directors. Cash flows beyond the three year period were extrapolated using the growth rates shown below, which have been applied to the individual CGUs. Although the UK growth rate used of 2.7% exceeds the current UK long-term average growth rate, the directors consider the higher rate to be appropriate for the digital market in which the group operates. The growth rates which have been applied to the CGUs are as follows: UK Titles International 2013 % 2012 % 0.0 to 2.7 0.0 to 2.5 0.0 to 0.5 0.0 to 0.5 Goodwill has been allocated to CGUs using an earnings before interest, tax, depreciation and amortisation weighting except where new CGUs arise as a result of an acquisition, in which case the goodwill arising on that acquisition is allocated to the CGU. Accordingly, CGUs relate to separate business operations. The pre-tax discount rates which have been applied in determining value in use for individual CGUs for potential impairments are as follows: UK Titles International 2013 % 2012 % 13.2 to 18.5 16.5 to 18.3 13.7 to 18.0 17.0 to 18.3 There are no reasonable possible changes to these assumptions that would result in any further impairments being recorded in the year. Financial Statements Impairment charges arose in the UK Titles segment of £0.7 million (2012: £18.2 million). FIN 70 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 11 Property, plant and equipment Assets Land, buildings under and leasehold construction improvements £m £m Plant and equipment £m Motor vehicles £m Total £m Cost At 3 April 2011 Additions Disposals Reclassification Exchange differences At 1 April 2012 Additions Disposals Transfer to disposal group held for sale (note 17) Exchange differences At 31 March 2013 0.5 – – (0.5) – – – – – – – 6.1 – (1.8) – – 4.3 – (0.2) (0.6) – 3.5 18.9 2.5 (1.0) – (0.2) 20.2 1.9 (3.8) – (0.1) 18.2 0.1 – – – – 0.1 – – – – 0.1 25.6 2.5 (2.8) (0.5) (0.2) 24.6 1.9 (4.0) (0.6) (0.1) 21.8 Accumulated depreciation At 3 April 2011 Charge for the year Disposals At 1 April 2012 Charge for the year Impairment Transfer to disposal group held for sale (note 17) Disposals Exchange differences At 31 March 2013 – – – – – – – – – – 2.5 0.2 (0.2) 2.5 0.2 0.1 (0.4) (0.2) – 2.2 15.3 2.1 (0.9) 16.5 2.1 – – (3.8) (0.1) 14.7 0.1 – – 0.1 – – – – – 0.1 17.9 2.3 (1.1) 19.1 2.3 0.1 (0.4) (4.0) (0.1) 17.0 Net book value at 31 March 2013 Net book value at 1 April 2012 – 1.3 1.8 3.5 3.7 – – 4.8 5.5 Depreciation expense of £0.3 million (2012: £0.3 million) has been charged in cost of sales and £2.0 million (2012: £2.0 million) has been charged in administrative expenses in continuing operations. An impairment of £0.1 million (2012: £nil) has been recorded against certain assets in the Magazines business. 12 Investments Shares in other undertakings Group £m Cost and net book value At beginning and end of year The group holds a 22.7% interest in the preferred share capital of IAUTOS Company Limited. IAUTOS Company Limited is an intermediate holding company through which are held trading companies incorporated in the People’s Republic of China. 3.2 Annual report and financial statements 2013 Trader Media Group 71 12 Investments continued Subsidiary undertakings The principal trading and holding subsidiaries of the group are as follows: Subsidiary undertakings Country of registration or incorporation Principal Activity The Car Trader (Pty) Limited Trader Finance (2009) Limited Trader Media Corporation Limited Trader Publishing Limited Delta Point Associates Limited Webzone Limited South Africa England and Wales England and Wales England and Wales England and Wales Republic of Ireland Classified advertising Financing company Holding company Classified advertising Data and intelligence Classified advertising Class of shares held Percentage owned Ordinary Ordinary Ordinary Ordinary Ordinary Ordinary 100% 100% 100% 100% 100% 100% Delta Point Associates Limited was acquired on 22 June 2012 (note 10) and the trade and assets of the company were divisionalised into Trader Publishing Limited on 28 March 2013, at which point the company became dormant. The directors consider the value of the investments to be supported by their underlying assets and the discounted present value of their future cash flows. A guarantee exists in respect of the three wholly owned subsidiaries that are incorporated in the Republic of Ireland (Webzone Limited, Trader Media Ireland and Trader Media (Holdings) Ireland Limited) and consolidated within these financial statements. They have availed themselves of an exemption from filing their individual financial statements as set out in Section 17 of the Companies (Amendment) Act, 1986, Ireland. 2013 Financial assets as per balance sheet: Financial assets at fair value through profit or loss Trade and other receivables Cash and cash equivalents Total 2013 Financial liabilities as per balance sheet: Borrowings Trade and other payables Derivative financial instruments Total 2012 Financial assets as per balance sheet: Financial assets at fair value through profit or loss Trade and other receivables Cash and cash equivalents Total Loans and receivables £m Fair value through profit and loss £m Non financial assets £m Total £m – 29.1 110.3 139.4 0.6 – – 0.6 – 5.8 – 5.8 0.6 34.9 110.3 145.8 Other financial liabilities £m Derivatives used for hedging £m Non financial liabilities £m Total £m (1,193.8) (71.4) – (1,265.2) – – (2.1) (2.1) – (8.4) – (8.4) (1,193.8) (79.8) (2.1) (1,275.7) Loans and receivables £m Fair value through profit and loss £m Non financial assets £m Total £m – 28.8 48.7 77.5 1.4 – – 1.4 – 7.0 – 7.0 1.4 35.8 48.7 85.9 Financial Statements 13 Financial instruments by category The accounting policies for financial instruments have been applied to the line items below: FIN 72 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 13 Financial instruments by category continued 2012 Financial liabilities as per balance sheet: Borrowings Trade and other payables Derivative financial instruments Total Other financial liabilities £m (1,157.3) (66.4) – (1,223.7) Derivatives used for hedging £m – – (2.4) (2.4) Non financial liabilities £m Total £m – (8.9) – (8.9) (1,157.3) (75.3) (2.4) (1,235.0) 14 Derivative financial instruments 2013 Interest rate swap – cash flow hedge Total non-current portion 2012 Assets £m Liabilities £m Assets £m Liabilities £m – – 2.1 2.1 – – 2.4 2.4 The fair values of derivative interest rate contracts are estimated by discounting expected future cash flows using current market interest rates and yield curves over the remaining term of the instrument. The full fair value of a hedging derivative is classified as a non-current asset or liability if the remaining maturity of the hedged item is more than 12 months, and as a current asset or liability, if the maturity of the hedged item is less than 12 months. The ineffective portion recognised in the income statement that arises from the cash flow hedges amounts to a loss of £nil (2012: £0.8 million). The notional principal amount of the outstanding interest rate swap contracts at 31 March 2013 was £165.0 million (2012: £190.0 million). The fixed interest rate was 1.35% (2012: 1.35%) and the floating rate is based on 1 month LIBOR (2012: 1 month LIBOR). The gain or loss recognised in equity on the interest rate swap contracts as of 31 March 2013 will be released to the income statement over the remaining life of the instrument. 15 Financial assets at fair value through profit or loss Customer list 2013 £m 2012 £m 0.6 1.4 Changes in fair values of customer lists are presented within operating activities and are recorded in administrative expenses in the income statement. The customer list represents the right to purchase the customer list and is valued based on the number of customers in place at the end of the financial year, valued at a contractual rate. 16 Trade and other receivables Trade receivables Less: provision for impairment of trade receivables Trade receivables – net Amounts owed by related undertakings (note 31) Other receivables Prepayments and accrued income Total 2013 £m 2012 £m 32.0 (3.2) 28.8 0.1 0.2 5.8 34.9 30.8 (2.8) 28.0 0.2 0.6 7.0 35.8 Annual report and financial statements 2013 Trader Media Group 73 16 Trade and other receivables continued As of 31 March 2013, trade receivables of £22.7 million (2012: £22.4 million) were fully performing. As of 31 March 2013 trade receivables of £5.7 million (2012: £5.2 million) were past due but not impaired. These relate to customers for whom there is no history of default but market factors are causing late payment. The ageing analysis of these trade receivables is as follows: Up to 30 days Between 31 and 60 days Between 61 and 90 days Over 90 days Total 2013 £m 2012 £m 5.0 0.7 – – 5.7 4.1 0.9 0.1 0.1 5.2 Trade receivables are only classified as impaired when the debt meets one or more of a specific list of criteria. Otherwise all debts are deemed to be collectible. These criteria are: •The debt has been handed over to lawyers for legal action; •A final letter of demand has been sent to the customer; •The customer has gone into liquidation or receivership; •The customer’s cheque has not cleared. As at 31 March 2013 trade receivables of £3.6 million (2012: £3.2 million) were impaired. It was assessed that a portion of the receivables is expected to be recovered. Movements on the provision for impairment of trade receivables are as follows: At beginning of year Provision for receivables impairment Receivables written off during the year as uncollectible Total 2013 £m 2012 £m 2.8 3.0 (2.6) 3.2 1.7 2.6 (1.5) 2.8 The creation and release of the provision for impaired receivables is included in administrative expenses in the income statement. The other classes within trade and other receivables do not contain impaired assets, except where indicated. The maximum exposure to credit risk at the reporting date is the carrying value of each class of receivable included within trade and other receivables. The group does not hold any collateral as security. Due to the large number of customers the group services, the credit quality of trade receivables is not deemed a significant risk. UK pound Euro South African rand Total 2013 £m 2012 £m 29.9 1.0 1.1 32.0 28.5 1.3 1.0 30.8 Financial Statements The carrying amount of the group’s trade receivables is denominated in the following currencies: FIN 74 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 17 Assets of disposal group classified as held for sale A property formerly used by the Wiltshire printing division was placed for sale at its open market value in 2008 and an additional property no longer used by the Magazines business was placed for sale during the year. Non-current assets held for sale: Property, plant and equipment 2013 £m 2012 £m 2.0 1.8 2013 £m 2012 £m 5.8 104.5 110.3 16.7 32.0 48.7 18 Cash and cash equivalents Cash at bank and in hand Short-term bank deposits Total The group’s credit risk on cash and cash equivalents is limited as the counterparties are well established banks with high credit ratings. 19 Borrowings Non-current Syndicated bank loans Series A, B and C shareholder loan notes Total 2013 £m 2012 £m 672.3 521.5 1,193.8 685.8 471.5 1,157.3 2013 £m 2012 £m 1,193.8 – 1,193.8 721.7 435.6 1,157.3 Syndicated bank loans and shareholder loan notes are repayable as follows: Two to five years More than five years Total The carrying amounts of borrowings approximate their fair values. On 23 March 2007, the subsidiary undertakings Trader Media Corporation (2003) Limited and Trader Media Corporation Limited, entered into an £835 million Senior Facilities Agreement. This agreement was amended and restated on 29 May 2007 and the first utilisation was made on 8 June 2007 when £800 million was drawn to repay in full the previous bank borrowings and fund the financial restructuring of the group. On 20 June 2011 the group refinanced and raised an additional £150 million of debt from a new term loan B3 which will expire in December 2017. As well as this additional funding, the maturities of part of the new £985 million Senior Facilities Agreement have been extended by 24 months to June 2017. Interest is charged at LIBOR plus a margin of between 2% and 4.75% (2012: 2% and 5%) depending on the consolidated leverage ratio of Trader Media Corporation (2003) Limited and its subsidiaries. Annual report and financial statements 2013 Trader Media Group 75 19 Borrowings continued During the year a subsidiary undertaking purchased £11.4 million (2012: £48.4 million) of the syndicated bank loans. The purchase of this debt, while an arms length transaction from parties external to the group, was at a discount to the debt’s nominal value and a gain of £0.3 million (2012: £4.5 million) after transaction costs has been recognised in the income statement (note 8). A £35.0 million revolving credit and other facilities are available but undrawn at the balance sheet date. If utilised it would incur interest at LIBOR plus a margin of between 1.25% and 3% (2012: 1.25% and 3%). The group has elected to hedge a proportion of the interest obligation relating to the bank borrowings and details are set out in note 14. On 8 June 2007 the company issued to GMG (TMG) Limited: •Unsecured Series A shareholder loan notes falling due 7 June 2016 with consideration of a dividend in specie of £283.5 million; and •204 million cumulative irredeemable £1 preference shares with a nominal value of £204.0 million through the reclassification of existing ordinary shares with a nominal value of £52.0 million and the bonus issue out of profit and loss and capital contribution reserves of £152.0 million. The preferences shares were initially recorded at their fair value on the date of issue of £280.0 million. All 204 million of the preference shares are authorised, allotted, called up and fully paid. Since June 2010 the preference shares have been classified as equity (note 24). On 8 June 2007 GMG (TMG) Limited sold 49.9% of its interest in the ordinary shares, preference shares and Series A shareholder loan notes to Crystal A Holdco Sàrl and Crystal B Holdco Sàrl. Unsecured Series B shareholder loan notes totalling £6.5 million falling due 7 June 2016 were issued to GMG (TMG) Limited, Crystal A Holdco Sàrl and Crystal B Holdco Sàrl for cash consideration. On 26 March 2012, £0.5 million of the Series A shareholder loan notes were repaid to the shareholders. On the same day Series C shareholder loan notes of £0.5 million were issued to Ed Williams, a non-executive director of the company. The Series C shareholder loan notes have the same terms and interest rate as the Series A and Series B shareholder loan notes. Interest is charged at LIBOR plus a margin of 9% on the Series A, B and C shareholder loan notes. Interest is payable annually in arrears on the anniversary of the issue date however the interest has been rolled up into the principal every year since issue. The exposure of the group’s borrowings (excluding debt issue costs) to interest rate changes and the contractual repricing dates at the balance sheet date are as follows: 1 month or less 1 to 3 months Total 2013 £m 2012 £m 672.3 521.5 1,193.8 685.8 471.5 1,157.3 2013 £m 2012 £m 7.0 0.1 7.9 0.5 64.3 79.8 – 79.8 6.1 – 8.4 0.5 59.4 74.4 0.9 75.3 Trade payables Amount owed to related undertakings (note 31) Other taxes and social security Other payables Accruals and deferred income Current liabilities Non-current liabilities: trade payables Total Financial Statements 20 Trade and other payables FIN 76 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 21 Provisions for other liabilities and charges Current At 1 April 2012 Charged to the income statement Utilised in the year Released in the year Reclassification from non-current At 31 March 2013 Non-current At 1 April 2012 Charged to the income statement Charged to other comprehensive income Reclassification to current At 31 March 2013 Onerous lease and dilapidations provision £m 0.5 0.2 (0.3) – 0.4 0.8 Onerous lease and dilapidations provision £m 1.8 0.3 – (0.4) 1.7 Restructuring provision £m 0.7 3.3 (0.5) (0.1) – 3.4 Holiday pay provision £m 0.4 0.4 – (0.4) – 0.4 Restructuring provision £m Share based payments and employee incentive provision £m – 0.3 – – 0.3 2.1 0.6 0.2 – 2.9 Total £m 1.6 3.9 (0.8) (0.5) 0.4 4.6 Total £m 3.9 1.2 0.2 (0.4) 4.9 The onerous lease provision has provided for future payments under property leases in respect of unoccupied properties no longer suitable for the group’s use. Dilapidations have been provided for on all United Kingdom and Ireland properties based on the estimate of costs at the end of the lease. The restructuring provision relates to redundancy and other costs concerning the closure of the Magazines division, other key reorganisations in the UK and costs associated with completed and proposed corporate finance transactions. The holiday pay provision relates to liabilities for statutory holiday pay in South Africa, and a provision in relation to the UK and Ireland operations for leave days accrued and not yet taken at the end of the financial year. These provisions are expected to reverse in the short term and have not been discounted. 22 Deferred taxation Deferred taxation assets and liabilities are offset when there is a legally enforceable right to offset current tax assets against current tax liabilities and when the deferred taxation relates to the same fiscal authorities. The recoverability of deferred tax assets and liabilities are as follows: 2013 £m 2012 £m Deferred tax asset to be recovered after more than 12 months Deferred tax asset to be recovered within 12 months Total deferred tax assets 5.5 0.1 5.6 4.6 0.3 4.9 Deferred tax liability to be recovered after more than 12 months Deferred tax liability to be recovered within 12 months Total deferred tax liabilities 1.0 0.3 1.3 0.7 0.3 1.0 Annual report and financial statements 2013 Trader Media Group 77 22 Deferred taxation continued The movement in deferred taxation assets and liabilities during the year, without taking into consideration the offsetting of balances within the same tax jurisdiction, is as follows: Deferred tax assets At 3 April 2011 Credited/(charged) to the income statement On disposal of subsidiary undertaking Charged directly to equity At 1 April 2012 Credited/(charged) to the income statement Charged directly to equity At 31 March 2013 Deferred tax liabilities At 3 April 2011 Credited to the income statement At 1 April 2012 Acquisition of subsidiary (note 10) Credited to the income statement At 31 March 2013 Accelerated capital allowances £m 3.9 (0.1) – – 3.8 1.0 – 4.8 Accelerated capital allowances £m – – – – – – Other temporary differences £m 1.0 0.4 (0.2) (0.1) 1.1 (0.1) (0.2) 0.8 Other temporary differences £m 1.8 (0.8) 1.0 0.9 (0.6) 1.3 Total £m 4.9 0.3 (0.2) (0.1) 4.9 0.9 (0.2) 5.6 Total £m 1.8 (0.8) 1.0 0.9 (0.6) 1.3 Deferred taxation liabilities are not recognised on unremitted earnings of overseas group companies as the dividends by which these are remitted are expected to be tax exempt. Unremitted earnings totalled £3.4 million (2012: £3.6 million). During the year, the relevant deferred tax balances have been re-measured as a result of a change in the UK main corporation tax rate to 23% which will be effective from 1 April 2013. Further reductions to the UK corporation tax rate were announced in the March 2013 Budget. The changes, which are expected to be enacted separately each year, propose to reduce the rate by 2% to 21% on 1 April 2014 and a further 1% to 20% on 1 April 2015. The changes had not been substantively enacted at the balance sheet date and are therefore not recognised in these financial statements. The pension contributions to the group defined contribution scheme for the year amounted to £1.9 million (2012: £1.9 million). There are £0.3 million (2012: £0.2 million) pension contributions outstanding relating to the group defined contribution scheme. The defined benefit pension scheme provides benefits based on final pensionable pay and this scheme was closed to new joiners with effect from May 2002. New employees after that date have been offered membership of the group’s defined contribution scheme. The most recent actuarial valuation was performed as at 1 May 2012 and updated to 31 March 2013 by a qualified independent actuary. Financial Statements 23 Retirement benefit obligations Across the UK and overseas the group operates several pension schemes. All, except one, are defined contribution schemes. Within the UK, all pension schemes set up prior to 2001 have been closed to new members and only one defined contribution scheme is now open to new employees. FIN 78 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 23 Retirement benefit obligations continued The amounts recognised in the balance sheet are determined as follows: Present value of defined benefit obligation – fully funded Fair value of plan assets Effect of surplus cap Net liability recognised in the balance sheet 2013 £m 2012 £m 15.8 (16.3) 0.5 – 15.2 (14.4) – 0.8 2013 £m 2012 £m 0.7 (0.7) – 0.7 (0.8) (0.1) 2013 £m 2012 £m 1.1 (0.5) 0.6 (0.9) – (0.9) The surplus of £0.5 million has not been recognised as an asset as it is not deemed to be recoverable by the group. The amounts recognised in the income statement within administrative expenses (note 5) are as follows: Interest cost Expected return on plan assets Total The amounts recognised in the statement of other comprehensive income are as follows: Actuarial gains/(losses) recognised in the year (before tax) Reversal of surplus cap Total The cumulative actuarial losses recognised in the statement of other comprehensive income (before tax) amount to £1.3 million (2012: £2.4 million). The movement in the defined benefit obligation over the year is as follows: At beginning of year Interest cost Actuarial losses Benefits paid At end of year 2013 £m 2012 £m 15.2 0.7 0.4 (0.5) 15.8 13.9 0.7 0.8 (0.2) 15.2 2013 £m 2012 £m 14.4 0.7 1.5 0.2 (0.5) 16.3 14.0 0.8 (0.2) – (0.2) 14.4 The movement in the fair value of plan assets over the year is as follows: At beginning of year Expected return on plan assets Actuarial gains/(losses) Employer contribution Benefits paid At end of year The actual return on plan assets was a gain of £2.2 million (2012: £0.6 million). Annual report and financial statements 2013 Trader Media Group 79 23 Retirement benefit obligations continued The principal actuarial assumptions used were as follows: 2013 2012 Discount rate Rate of increase in deferred pensions Inflation rate 4.40% 2.85% 3.65% 4.90% 2.60% 3.40% Expected return on plan assets: Equities Property Corporate bonds Gilts Cash 5.50% 5.50% 4.40% 3.50% 3.50% 5.30% 5.30% 4.90% 3.30% 3.30% The group has assumed that mortality will be in line with nationally published mortality table S1NA related to members’ years of birth with a long term rate of improvement of 1.5% per annum. These tables translate into an average life expectancy for a pensioner retiring at age 65 as follows: 2013 2012 Male Female Male Female Years Years Years Years 88 90 Member age 65 (current life expectancy) Member age 45 (life expectancy at age 65) 90 93 88 90 91 93 The group does not expect to contribute to this defined benefit scheme in the next financial year. The scheme’s assets are comprised as follows: 2013 £m 9.3 6.2 0.8 16.3 Equities Corporate bonds Real estate Total % 56.9 38.3 4.8 100.0 2012 £m 9.6 4.8 – 14.4 % 66.7 33.3 – 100.0 The expected return on assets is determined by considering the current level of expected returns on risk free investments (primarily government bonds), the historical level of the risk premium associated with the other asset classes in which the portfolio is invested and the expectations for future returns of each asset class. The expected return for each asset class was then weighted based on the target asset allocation to develop the expected long-term rate of return on assets assumption for the portfolio. 2013 £m 2012 £m 2011 £m 2010 £m Present value of defined benefit obligation Fair value of plan assets (Surplus)/deficit 15.8 (16.3) (0.5) 15.2 (14.4) 0.8 13.9 (14.0) (0.1) 12.6 (13.0) (0.4) 9.7 (9.5) 0.2 Experience adjustments on scheme liabilities Experience adjustments on scheme assets 1.2 1.5 (0.2) (0.2) (0.1) 0.1 0.3 3.3 – (3.2) Financial Statements 2009 £m FIN 80 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 24 Shares and share premium account Allotted, called up and fully paid 501,000 A ordinary shares of 10p each (2012: 501,000) 487,755 B ordinary shares of 10p each (2012: 488,796) 9,949 C ordinary shares of 10p each (2012: 10,204) 1,296 D ordinary shares of 10p each (2012: nil) 11,245 deferred B ordinary shares of 10p each (2012: 10,204) 430,000,000 deferred shares of £0.0001 each (2012: 430,000,000) 177,287,048 cumulative irredeemable preference shares of £1 each (2012: 177,287,048) Total 2013 Share capital £m 2013 Share premium account £m 2012 Share capital £m 2012 Share premium account £m 0.1 – – – – – – – 1.2 0.3 – – 0.1 – – – – – – – 1.2 – – – 177.4 177.5 – 1.5 177.3 177.4 – 1.2 During the year the company issued nil (2012: 80) of the 10p ordinary C shares for cash consideration (note 29). These were issued at a premium of £99.90 per share, all of which had been received by the year end. The group repurchased 255 (2012: 968) 10p ordinary C shares for aggregate consideration of £1. These shares are within those issued above. During the year the company issued 1,296 (2012: nil) of the 10p ordinary D shares for cash consideration (note 29). These were issued at a premium of £194.90 per share, all of which had been received by the year end. Simultaneously to these C and D share issues and repurchases, the company converted 1,041 10p ordinary B shares into 10p deferred B ordinary shares. The deferred shares have no voting rights and hence do not impact control of the company. Dividends on the preference shares are charged at 0.05% of their fair value at their date of issue and rolled up into the principal twice a year in December and June. During the previous year, £73.0 million of the rolled up interest on the preference shares was paid to the shareholders and £26.6 million preference shares were repurchased for total consideration of £36.6 million and subsequently cancelled. £26.6 million relating to the cancellation of the nominal value of preference share capital has led to the creation of a capital redemption reserve (note 26). The premium on repurchase of £10.0 million was recorded against preference shares and the £26.6 million nominal value was recorded against profit and loss reserves. Simultaneously £10.8 million of the rolled up interest was waived. Preference share capital was reclassified in a prior year from liabilities to equity and the fair value uplift previously recognised on issue was reversed and transferred through reserves (note 26). Annual report and financial statements 2013 Trader Media Group 81 25 Retained deficit £m At 3 April 2011 Profit for the year Actuarial loss on post employment benefit obligations, net of tax Cash flow hedges, net of tax IFRS2 – share based payments credit Dividends paid to equity holders of the company Transfer to other reserve – premium on preference shares repurchased Payment of preference share capital Preference dividend waived At 1 April 2012 Profit for the year Actuarial gain on post employment benefit obligations, net of tax IFRS2 – share based payments charge Preference dividends payable for the year At 31 March 2013 (945.3) 7.5 (0.7) 0.6 0.1 (100.4) 10.0 (36.6) 10.8 (1,054.0) 20.3 0.4 (0.2) (0.1) (1,033.6) 26 Other reserves Other reserve £m At 3 April 2011 Currency translation differences on foreign currency net investments Currency translation differences on sale of foreign subsidiary Transfer to capital redemption reserve Transfer of fair value uplift on preference shares Premium on preference shares repurchased At 1 April 2012 Currency translation differences on foreign currency net investments At 31 March 2013 – – – – 76.0 (10.0) 66.0 – 66.0 Capital redemption reserve £m – – – 26.6 – – 26.6 – 26.6 Translation reserve £m 3.9 (1.0) (0.6) – – – 2.3 (0.3) 2.0 The capital redemption reserve has been created to maintain capital for the nominal value of preference shares. 27 Dividends Ordinary dividends of £nil (2012: £100.4 million) were paid in respect of the year ended 31 March 2013. Rolled up preference dividends and preference share capital, including premium, of £nil (2012: £109.6 million) were also paid during the year (note 24). Financial Statements The other reserve relates to the premium payable on redemption of the preference shares. FIN 82 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 28 Cash generated from operations Profit before taxation including discontinued operations Adjustments for: Depreciation Amortisation Goodwill and other impairment charges Loss on sale of businesses Increase in retirement benefit obligations Fair value loss on customer list asset Finance costs Finance income Gain on debt buy back Foreign exchange losses Changes in working capital (excluding the effects of acquisitions, disposals and exchange differences on consolidation): Inventories Trade and other receivables Trade and other payables Provisions Cash generated from operations 2013 £m 2012 £m 31.5 22.3 2.3 13.9 0.9 – – 0.8 86.9 (0.3) (0.3) – 2.3 11.9 18.2 (0.2) (0.1) 0.8 89.2 (0.5) (4.5) 0.2 – 0.5 1.3 3.5 141.0 0.2 (0.1) (1.1) 0.3 138.9 The cash flows of discontinued operations are as follows: 2013 £m Operating cash flows Financing cash flows Total cash flows – – – 2012 £m 0.5 (0.6) (0.1) 29 Share based payments A number of the group’s senior managers have been invited to become shareholders in the company and during the year nil (2012: 80) ordinary C shares and 1,296 (2012: nil) ordinary D shares were issued for cash consideration at fair value. The Articles of Association of the company define “Good Leavers” and “Bad Leavers” where a Bad Leaver is an employee-shareholder leaving the business because of voluntary resignation, summary dismissal or breach of restrictive covenants within 12 months of leaving. All other employee-shareholders leaving the business are Good Leavers. On leaving the business, the Articles require that C and D shareholders sell their shares to such persons as may be nominated by the Board of Directors. A Bad Leaver receives the lower of fair value and the cost for which the shares were acquired. A Good Leaver receives a value determined as follows: (a) if the Good Leaver leaves within eighteen months of acquiring the shares, they will receive the lower of fair value and the cost for which the shares were acquired; (b) if the Good Leaver leaves between eighteen months and four years of acquiring the shares, they will receive the lower of fair value and cost between 62.5% and 0% of their shares, determined on a straight line basis by reference to the period of months before leaving. They will receive fair value for the remainder of their shares; (c) if the Good Leaver leaves after four years from acquiring the shares, they will receive fair value for their total shareholding. Annual report and financial statements 2013 Trader Media Group 83 29 Share based payment continued During the year, the group has repurchased shares from 1 leaver (2012: 5). This repurchase is considered to be cash settled. The remaining shares are deemed to be equity settled and the shares are deemed to have vested on issue. No expense was recognised in the year as the consideration received for the ordinary D shares (2012: C shares) was equal to or greater than the fair value of the shares. 30 Commitments and contingencies Capital expenditure contracted for at the end of the reporting year but not yet incurred is as follows: Property, plant and equipment Intangible assets Total 2013 £m 2012 £m 0.1 – 0.1 – 0.5 0.5 The future aggregate minimum lease payments under non-cancellable operating leases are as follows: Land and buildings 2013 2012 £m £m No later than 1 year Later than 1 year and no later than 5 years Total 2.4 3.8 6.2 2.3 5.9 8.2 Other 2013 £m 2012 £m 1.2 1.2 2.4 1.2 2.3 3.5 31 Related party transactions The group is jointly owned by GMG (TMG) Limited, Crystal A Holdco Sàrl and Crystal B Holdco Sàrl. These companies have made shareholder loans to, and hold preference shares in, the group. Ed Williams, a director of the company, has also made a shareholder loan to and holds preference shares in the group. The balances at the end of the year including accrued interest, dividends payable on these debt and equity instruments and the premium on the preference shares are disclosed below: 2012 £m Shareholder loans and accrued interest GMG (TMG) Limited Crystal A Holdco Sàrl Crystal B Holdco Sàrl Ed Williams (284.1) (107.5) (175.4) (0.5) (256.4) (97.1) (158.4) (0.5) Preference shares and accrued dividends GMG (TMG) Limited Crystal A Holdco Sàrl Crystal B Holdco Sàrl Ed Williams (122.0) (46.1) (75.1) (0.2) (121.9) (46.1) (75.1) (0.2) Interest charged to the income statement GMG (TMG) Limited Crystal A Holdco Sàrl Crystal B Holdco Sàrl Ed Williams (27.6) (10.4) (17.0) (0.1) (24.4) (9.2) (15.1) – Financial Statements 2013 £m FIN 84 Annual report and financial statements 2013 Trader Media Group Notes to the consolidated financial statements continued For the year ended 31 March 2013 31 Related party transactions continued Guardian Media Group plc and Apax Partners received £0.1 million for the provision of directors’ services to the group (2012: £0.1 million). The balance outstanding at the end of the year was £nil (2012: £nil). During the course of the year certain group companies have traded with companies in which Guardian Media Group plc and Apax have an interest. Trading was in the normal course of operations and on an arm’s length basis. Transactions during the year and balances outstanding at the year end are as follows: 2013 £m Guardian Media Group plc and subsidiary undertakings Recharges from – salaries and other costs 2012 £m (0.1) – 0.1 – 2013 £m 2012 £m Apax Sales – advertising and other Purchases Recharges (from)/to – salaries and other costs – – (0.1) 0.2 (0.5) 0.2 Net balance outstanding at the year end (0.1) 0.2 Net balance outstanding at the year end Transactions with directors and key management Loans were made in a previous year to certain directors and key management on an arms’ length basis. The balance outstanding at the year end was £16,791 (2012: £53,958). During the year the group repurchased 255 (2012: 669) ordinary C shares of 10p each held by senior management, for aggregate cash consideration of £1 (note 29). During the year the group issued 926 (2012: nil) ordinary D shares of 10p each to certain directors and members of key management for aggregate cash consideration of £0.2 million (note 29). The following key management who have served during the year hold ordinary C and ordinary D shares: Zillah Byng-Maddick Sean Glithero John King Other key management 2013 No of C and D shares 2012 No of C and D shares 1,000 300 3,000 4,261 1,000 230 3,000 3,660 32 Ultimate controlling parties The company is jointly controlled by Guardian Media Group plc (indirectly holding 50.1% of the ordinary shares), Crystal A TopCo Sàrl (indirectly holding 18.5% of the ordinary shares) and Crystal B TopCo Sàrl (indirectly holding 30.19% of the ordinary shares). Crystal A TopCo Sàrl and Crystal B TopCo Sàrl (companies operated by Apax Partners, a private equity firm) are incorporated under the laws of Luxembourg and Guardian Media Group plc is incorporated in Great Britain. Annual report and financial statements 2013 Trader Media Group 85 Independent auditors’ report to the members of Trader Media Group Limited We have audited the parent company financial statements of Trader Media Group Limited for the year ended 31 March 2013 which comprise the balance sheet and the related notes. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Respective responsibilities of directors and auditors As explained more fully in the statement of directors’ responsibilities set out on page 44 the directors are responsible for the preparation of the parent company financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an opinion on the parent company financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us to comply with the Auditing Practices Board’s Ethical Standards for Auditors. This report, including the opinions, has been prepared for and only for the company’s members as a body in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing. Opinion on financial statements In our opinion the parent company financial statements: •give a true and fair view of the state of the company’s affairs as at 31 March 2013; •have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and •have been prepared in accordance with the requirements of the Companies Act 2006. Opinion on other matters prescribed by the Companies Act 2006 In our opinion the information given in the Directors’ report for the financial year for which the parent company financial statements are prepared is consistent with the parent company financial statements. Matters on which we are required to report by exception We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion: •adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from branches not visited by us; or •the parent company financial statements are not in agreement with the accounting records and returns; or •certain disclosures of directors’ remuneration specified by law are not made; or •we have not received all the information and explanations we require for our audit. 10 June 2013 Financial Statements Scope of the audit of the financial statements An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or error. This includes an assessment of: whether the accounting policies are appropriate to the parent company’s circumstances and have been consistently applied Other matter and adequately disclosed; the reasonableness of significant accounting We have reported separately on the group financial statements of estimates made by the directors; and the overall presentation of the Trader Media Group Limited for the year ended 31 March 2013. financial statements. In addition, we read all the financial and nonfinancial information in the Annual report to identify material inconsistencies with the audited financial statements. If we become aware of any apparent material misstatements or inconsistencies we consider the implications for our report. Alan Kinnear (Senior Statutory Auditor) For and on behalf of PricewaterhouseCoopers LLP Chartered Accountants and Statutory Auditors Reading FIN 86 Annual report and financial statements 2013 Trader Media Group Company balance sheet As at 31 March 2013 Note 2013 £m 2012 £m 4 997.9 997.9 Current assets Debtors Cash at bank and in hand 5 23.9 0.3 24.2 11.9 – 11.9 Creditors: Amounts falling due within one year 6 (46.1) (42.1) Net current liabilities (21.9) (30.2) Total assets less current liabilities 976.0 967.7 (521.5) (471.5) 454.5 496.2 177.5 1.5 26.6 68.5 180.4 454.5 177.4 1.2 26.6 68.5 222.5 496.2 Fixed assets Investments Creditors: Amounts falling due after more than one year 7 Net assets Capital and reserves Called up share capital Share premium account Capital redemption reserve Revaluation reserve Profit and loss account Total equity shareholders’ funds 8 9 9 9 9 10 The financial statements on pages 86 to 91 were approved by the board of directors on 10 June 2013 and were signed on its behalf by: S Glithero Director Annual report and financial statements 2013 Trader Media Group 87 Notes to the financial statements For the year ended 31 March 2013 1 Accounting policies Basis of preparation These financial statements are prepared on the going concern basis, under the historical cost convention, in accordance with the Companies Act 2006 and applicable accounting standards in the United Kingdom. The directors consider this is appropriate based on current financial projections and facilities of the consolidated group to continue in operation for the forseeable future. The principal accounting policies are set out below all of which have been applied consistently throughout the year and the preceding year except for the change to the investments policy. The company changed its accounting policy for investments in the previous year from one of historic cost to revaluation once every three years. This change means the company’s investments are carried at an amount more closely related to their market value. In accordance with Section 408 of the Companies Act 2006, the company is exempt from the requirement to present its own profit and loss account. The result of the company for the financial year is disclosed in note 9. Cash flow statement The cash flows of the company are included in the consolidated statements of the group, which are publicly available. Consequently the company has taken advantage of the exemption available under paragraph 5 of Financial Reporting Standard 1 Cash Flow Statements (revised 1996) from preparing a cash flow statement. Debt Debt is initially stated at the amount of the net proceeds after deduction of issue costs. The carrying amount is increased by the interest cost in respect of the accounting period and reduced by payments made in the year. Interest and issue costs associated with debt are charged to the profit and loss account at a constant rate over the period from the date of issue to the point where there is a genuine commercial possibility that the commercial life of the instrument will expire. Preference shares are treated as debt where in substance they have the features of debt instruments, otherwise they are classified as equity. The related dividends are recognised as an interest expense for debt instruments and as dividends for equity instruments. Investments Fixed asset investments are shown at revalued cost less any provision for impairment. Dividends received are credited to the profit and loss account in the period in which they are approved by shareholders. The directors have a policy of revaluing investments every 3 years. Where a revaluation occurs, the amounts are taken to a revaluation reserve. Annually, the directors consider whether any events or circumstances have occurred that could indicate that the carrying amount of fixed asset investments may not be recoverable. If such circumstances do exist, a full impairment review is undertaken to establish whether the carrying amount exceeds the higher of net realisable value or value in use. If this is the case, an impairment charge is recorded to reduce the carrying value of the related investment. The company is exempt from the requirements to disclose details of other related party transactions as these are disclosed in the consolidated financial statements of the group. Taxation UK corporation tax is provided at amounts expected to be paid (or recovered) using the tax rates and laws that have been enacted or substantially enacted by the balance sheet date. Financial Statements Related party transactions Under the provisions of Financial Reporting Standards 8 Related Party Disclosures, the company is exempt from the requirement to disclose details of related party transactions with entities that are part of Trader Media Group Limited group. FIN 88 Annual report and financial statements 2013 Trader Media Group Notes to the financial statements continued For the year ended 31 March 2013 1 Accounting policies continued Deferred taxation Deferred tax is recognised in respect of all timing differences that have originated but not reversed at the balance sheet date, where transactions or events that result in an obligation to pay more tax in the future or a right to pay less tax in the future have occurred on the balance sheet date. A net deferred tax asset is regarded as recoverable and therefore recognised only when, on the basis of all evidence available, it can be regarded as more likely than not that there will be suitable taxable profits against which to recover carried forward tax losses and from which the future reversal of underlying timing differences can be deducted. Deferred tax is measured at the average rates that are expected to apply in the periods in which the timing differences are expected to reverse based on the tax rates and laws that have been enacted or substantively enacted by the balance sheet date. Deferred tax is measured on an undiscounted basis. Share based payments Equity settled awards are valued at grant date, and the difference between the grant date fair value and the consideration paid by the employee is charged as an expense in the profit and loss account spread over the vesting period. The credit side of the entry is recorded in equity. Cash settled awards are revalued at each reporting date with the fair value of the award charged to the profit and loss account over the vesting period and the credit side of the entry recognised as liability. Where awards are granted to employees of subsidiary companies, instead of a charge being recognised as an expense in the company’s individual financial statements, it is debited to investments as the award represents a further investment in the company’s subsidiaries. 2 Employee information and directors remuneration The average number of persons (excluding directors) employed during the year was nil (2012: nil). As such, no staff costs arose during either year. Director’s remuneration is disclosed in the consolidated financial statements of Trader Media Group Limited. The remuneration of the directors was paid by Trader Publishing Limited and not recharged. The allocation of this remuneration in relation to their services as directors of the company is £0.2 million (2012: £0.1 million). 3 Services provided by the company’s auditor Fees payable for the audit of the company and consolidated financial statements are £0.1 million (2012: £0.1 million). 4 Fixed asset investments Shares in subsidiary undertakings £m Cost/revalued cost At beginning and end of year 1,208.1 Impairment At beginning and end of year 210.2 Net book value at beginning and end of year 997.9 Annual report and financial statements 2013 Trader Media Group 89 4 Fixed asset investments continued The company owns 100% of the ordinary share capital of Trader Media Group (2003) Limited, a holding company registered in England and Wales. The company holds the following principal subsidiaries through its interest in Trader Media Group (2003) Limited: Subsidiary undertakings Country of registration or incorporation Principal Activity Class of shares held Percentage owned The Car Trader (Pty) Limited Trader Finance (2009) Limited Trader Media Corporation Limited Trader Publishing Limited Delta Point Associates Limited Webzone Limited South Africa England and Wales England and Wales England and Wales England and Wales Republic of Ireland Classified advertising Financing Holding company Classified advertising Data and intelligence Classified advertising Ordinary Ordinary Ordinary Ordinary Ordinary Ordinary 100% 100% 100% 100% 100% 100% Delta Point Associates Limited was acquired on 22 June 2012 and the trade and assets were divisionalised into Trader Publishing Limited on 28 March 2013, at which point the company became dormant. The directors consider the value of the investments to be supported by their underlying assets and the discounted present value of their future cash flows. 5 Debtors Amounts owed by group undertakings 2013 £m 2012 £m 23.9 11.9 Amounts owed by group undertakings are subordinated, unsecured, non-interest bearing and have no fixed repayment date. 6 Creditors: Amounts falling due within one year Amounts owed to group undertakings Accruals Total 2013 £m 2012 £m – 46.1 46.1 1.2 40.9 42.1 2013 £m 2012 £m 521.5 471.5 Amounts owed to group undertakings are unsecured, non-interest bearing and are repayable on demand. Series A, B and C Shareholder loan notes On 8 June 2007, the company issued to GMG (TMG) Limited: •Unsecured Series A Shareholder loan notes falling due 7 June 2016 with consideration of a dividend in specie of £283.5 million; and •204 million cumulative irredeemable £1 preference shares with a nominal value of £204.0 million through the reclassification of existing ordinary shares with a nominal value of £52.0 million and the bonus issue out of profit and loss and capital contribution reserves of £152.0 million. The preference shares were initially recorded at their nominal value. The fair value of the preference shares at the date of issue was £280.0 million. All 204 million of the preference shares are authorised, allotted, called up and fully paid. Since June 2010 the preference shares have been reclassified as equity (note 8). Financial Statements 7 Creditors: Amounts falling due after more than one year FIN 90 Annual report and financial statements 2013 Trader Media Group Notes to the financial statements continued For the year ended 31 March 2013 7 Creditors: Amounts falling due after more than one year continued On the same day GMG (TMG) Limited sold 49.9% of its interest in the ordinary shares, preference shares and Series A Shareholder loan notes to Crystal A Holdco Sàrl and Crystal B Holdco Sàrl. Unsecured Series B Shareholder loan notes totalling £6.5 million falling due 7 June 2016 were issued to GMG (TMG) Limited, Crystal A Holdco Sàrl and Crystal B Holdco Sàrl for cash consideration. On 23 March 2011, £0.5 million of the Series A shareholder loan notes were repaid to the shareholders. On the same day Series C shareholder loan notes of £0.5 million were issued to Ed Williams, a non-executive director of the group. The Series C shareholder loan notes have the same terms and interest rate as the Series A and Series B shareholder loan notes. Interest is charged at LIBOR plus a margin of 9% on the Series A, Series B and Series C shareholder loan notes. Interest is payable annually in arrears on the anniversary of the issue date however the interest has been rolled up into the principal every year since issue. 8 Called up share capital Allotted, called-up and fully-paid 501,000 A ordinary shares of 10p each (2012: 501,000) 487,755 B ordinary shares of 10p each (2012: 488,796) 9,949 C ordinary shares of 10p each (2012: 10,204) 1,296 D ordinary shares of 10p each (2012: nil) 11,245 deferred B ordinary shares of 10p each (2012: 10,204) 430,000,000 deferred shares of £0.0001 each (2012: 430,000,000) 177,287,048 cumulative irredeemable preference share of £1 each (2012: 177,287,048) Total 2013 £m 2012 £m 0.1 – – – – – 177.4 177.5 0.1 – – – – – 177.3 177.4 During the year the company issued nil (2012: 80) of the 10p ordinary C shares for cash consideration. These were issued at a premium of £99.90 per share, all of which had been received by the year end. The group repurchased 255 (2012: 968) 10p ordinary C shares for aggregate consideration of £1. These shares are within those issued above. During the year the company issued 1,296 (2012: nil) of the 10p ordinary D shares for cash consideration. These were issued at a premium of £194.90 per share, all of which had been received by the year end. Simultaneously to these C and D share issues and repurchases, the company converted 1,041 10p ordinary B shares into 10p deferred B ordinary shares. The deferred shares have no voting rights and hence do not impact control of the company. Dividends on the preference shares are charged at 0.05% of their fair value at their date of issue and rolled up into the principal twice a year in December and June. During the previous year, £73.0 million of the rolled up interest on the preference shares was paid to the shareholders and £26.6 million preference shares were repurchased for total consideration of £36.6 million and subsequently cancelled. £26.6 million relating to the cancellation of the nominal value of preference share capital has led to the creation of a capital redemption reserve (note 9). The premium on repurchase of £10.0 million was recorded against profit and loss reserves together with the nominal value of the preference shares. Simultaneously £10.8 million of the rolled up interest was waived. 9 Reserves At beginning of year Premium on ordinary shares issued Loss for the financial year At end of year Capital redemption reserve £m Revaluation reserve £m Share premium account £m 26.6 – – 26.6 68.5 – – 68.5 1.2 0.3 – 1.5 The capital redemption reserve has been created to maintain capital for the nominal value of preference shares. Profit and loss account £m 222.5 – (42.1) 180.4 Annual report and financial statements 2013 Trader Media Group 91 10 Reconciliation of movements in total equity shareholders’ funds 2013 £m Opening total equity shareholders’ funds Revaluation and impairment of fixed asset investment Premium on ordinary shares issued Bonus issue of deferred shares Reduction in value of deferred shares (Loss) / profit for the financial year Dividend paid Preference share capital and dividend paid Preference share dividend rolled up Closing total equity shareholders’ funds 496.2 – 0.3 – – (42.1) – – 0.1 454.5 2012 £m 46.5 498.5 – (430.0) 430.0 161.1 (100.4) (109.6) 0.1 496.2 11 Share based payments A number of the group’s senior managers have been invited to become shareholders in the company and during the year nil (2012: 80) ordinary C shares and 1,296 (2012: nil) ordinary D shares were issued for cash consideration at fair value. The Articles of Association of the company define “Good Leavers” and “Bad Leavers” where a Bad Leaver is an employee-shareholder leaving the business because of voluntary resignation, summary dismissal or breach of restrictive covenants within 12 months of leaving. All other employee-shareholders leaving the business are Good Leavers. On leaving the business, the Articles require that C and D shareholders sell their shares to such persons as may be nominated by the Board of Directors. A Bad Leaver receives the lower of fair value and the cost for which the shares were acquired. A Good Leaver receives a value determined as follows: (a) if the Good Leaver leaves within eighteen months of acquiring the shares, they will receive the lower of fair value and the cost for which the shares were acquired; (b) if the Good Leaver leaves between eighteen months and four years of acquiring the shares, they will receive the lower of fair value and cost between 62.5% and 0% of their shares, determined on a straight line basis by reference to the period of months before leaving. They will receive fair value for the remainder of their shares; (c) if the Good Leaver leaves after four years from acquiring the shares, they will receive fair value for their total shareholding. During the year, the company has repurchased shares from 1 leaver (2012: 5). This repurchase is considered to be cash settled as the value paid for the shares was less than or equal to fair value. The remaining shares are deemed to be equity settled and the shares are deemed to have vested on issue. Financial Statements No expense was recognised in the year as the consideration received for the ordinary D shares (2012: C shares) was equal to or greater than the fair value of the shares. FIN 92 Annual report and financial statements 2013 Trader Media Group Notes Trader Media Group is at the heart of the UK motor trade. Our brands are constantly evolving, and represent the leading digital automotive marketplace. We empower both buyers and sellers, driving benefits for customers and consumers alike. OV BR Overview 01 How we performed 02 The private buyer’s story 04 The independent dealer’s story 06 The franchise dealer’s story 08 The private seller’s story 10 We’ve been innovating for more than 35 years... 12...our brand vision is to be the most valuable companion for buying and selling vehicles... 14...and our products have evolved to reflect this strategy. 16 A deep understanding of our markets 18 Chairman’s statement Business review 20 22 28 30 32 34 36 Q&A with Zillah Byng-Maddick Operating review Segmental commentary Key performance indicators Financial review Principal risks and uncertainties Corporate social responsibility GO FIN Governance 38 40 42 44 45 Executive Committee Corporate governance Directors’ report Statement of directors’ responsibilities Independent auditors’ report Financial statements 46 47 48 49 50 51 Consolidated income statement Consolidated statement of comprehensive income Consolidated balance sheet Consolidated statement of changes in equity Consolidated cash flow statement Notes to the consolidated financial statements Company financial statements 85 Independent auditors’ report 86 Company balance sheet 87 Notes to the financial statements You can view our 2013 annual report online at tradermedia group.com The cover and pages 1 to 40 are printed on paper made from virgin wood fibre with pulp which is bleached using a mixture of Total Chlorine Free and Elemental Chlorine Free processes. Pages 41 to 92 are printed on paper made from 100% de-inked post consumer waste. Both papers are certified by the Forest Stewardship Council, which supports the responsible use of forest resources. The printer and paper mills are both accredited with ISO14001, the environmental management system. Photography by Edward Tyler. Designed and produced by The College www.the-college.com Telephone +44 (0)20 8544 7000 www.tradermediagroup.com Annual report and financial statements 2013 Trader Media Group Trader Media Group Hartfield House 41-47 Hartfield Road Wimbledon London SW19 3RQ Driving benefits for customers and consumers Annual report and financial statements 2013 Customers The franchise dealer’s story The independent dealer’s story Consumers The private buyer’s story The private seller’s story