manufacturing confectioner - Retail Confectioners International

APRIL 2012
Vol. 92, No. 4
MANUFACTURING CONFECTIONER
G L OBAL SOURCE FOR CHOCOLATE , C O N F E C T I O N E R Y A N D B I S C U I T I N F O R M AT I O N
PRODUCTS INTRODUCED AT ISM
PMCA PRODUCTION CONFERENCE
SWEETS & SNACKS EXPO
US CONFECTIONERY SALES
RCI Spring Regional Institute
Retail Confectioners International will host its 2012 spring regional event in Jacksonville
and St. Augustine, Florida.
www.retailconfectioners.org
Monday, April 16
Arrival, Board Meeting, Optional Tour Day
Optional tour day. See optional tour day activities at
retailconfectioners.org/regionals
8:00 A M – 10:00 A M
Executive Board Meeting
Board of Directors Strategic Planning
Session and Board Meeting
10:00 A M – 5:00 PM
Tuesday, April 17
Committee Meetings and Education Day
Board of Directors Meeting
Committee Meetings
Lunch on one’s own
1:30 PM – 5:00 PM Registration desk open
2:00 PM Tour Bus Captain Orientation
8:00 A M – 11:00 A M
11:00 A M – 3:00 PM
Education Session: Succession Planning
and How to Prepare for the Future of Your Business
Kendall Rawls, Rawls Group. Learn how to begin planning for the future of one’s business.
3:00 PM – 3:45 PM
Education Session: Succession Planning
Roundtable Table groups will be given a different problematic scenario related to succession planning. After
coming up with a solution for their given problem, each
group will share that solution. Kendall Rawls will serve
as the moderator.
4:00 PM – 4:45 PM
Suppliers Tell-n-Sell Welcome Reception. Hosted bar and hors d’oeuvres.
5:30 PM – 7:00 PM
Next Generation Event. Mixer for RCI
members in their 20s and 30s
9:00 PM RCI Hospitality Suite
7:00 PM – 8:00 PM
Wednesday, April 17
Education Day and Candy Clinic
Registration desk open
8:00 A M – 8:45 A M Welcome buffet breakfast
7:30 A M –2:00 PM
9:00 A M – 9:45 A M Education Session: The Power of Email
Marketing Pamela Starr, Constant Contact. Email
communications help businesses stay connected, generate increased referrals, encourage repeat sales and instill customer loyalty.
Education Session: Crisis Communications and Media Relations Joel Doepker, Ozarks
Technical Community College. Get tips to deal with the
media to turn potential negative news into a positive
experience.
10:00 A M – 10:45 A M
Education Session: Interventions for
Producing Safe Products Susan Moyers, PhD, Silliker
Labs. Practical steps to ensure good manufacturing
practices (G M P s) within confectionery facilities will
be shared. Starting with basic employee hygiene practices, learn about work attire, eating and drinking, and
plant traffic patterns all impact food safety.
11:45 A M – 2:00 PM Candy Clinic setup
Lunch on one’s own
11:00 A M – 11:45 A M
Education Session: Cross-Contamination: More than the Usual Suspects Susan Moyers Presentation continues, including practical steps to avoid
microbial cross-contamination in food-production facilities. Learn to avoid transferring harmful microorganisms to finished products.
1:00 PM – 1:45 PM
Candy Clinic followed by Kettle Talk Forum
Open only to RCI members
2:00 PM
Candy Clinic: Ceative ideas shared among candymakers.
Kettle Talk Forum: Asking and answering questions
about making confections.
Dinner on one’s own
9:00 PM Hospitality Suite hosted by RCI board president
Thursday, April 19 Tour Day and Banquet
Registration desk open
7:00 A M –8:00 A M Buffet breakfast
8:00 A M Buses leave for off-site tours
7:00 A M –7:45 A M
• Peterbrooke Chocolates production center — Franchise operation offering chocolate-covered cookies, pretzels, frozen truffles, popcorn and other confections to
their customers. Production facility is 4,500 sq. ft. and
adjoining retail space is 1,500 sq. ft.
• Anheuser Busch brewery tour — Experience the process
of brewing and packaging Budweiser beer.
Lunch at River City Restaurant
The Manufacturing Confectioner • April 2012 35
RCI Spring Regional
• The 3 Sisters Chocolate & Bakery features gourmet cupcakes and specialty sculpted cakes. Also offers other local
food products in their retail store.
• Sweet Pete’s All Natural Sweets — Set in a wacky and
whimsical house, Sweet Pete’s focuses on providing simple sweets made with real cane sugar and natural flavors.
Buses return to the hotel (travel times are approximate)
6:00 PM Evening Reception
4:00 PM
Awards Banquet featuring store awards and live
entertainment
7:00 PM
Friday, April 20 Tour Day of St. Augustine
Registration desk open
Buffet breakfast
8:00 A M Buses leave for off-site tours
7:00 A M –7:45 A M
7:00 A M –8:00 A M
Lunch at the Columbia Restaurant.
• Whetstone Chocolates — First known for their
fudge, the Whetstone family expanded their products
to fine chocolates in the 1960s. Today, they are focused
on adding artisan chocolates to their classic collection
of fine chocolates; they now operate three retail stores.
• St. George Street — Self-guided walking tour of historic
St. George Street with these sweet shop stops:
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• Savannah Sweets specializes in Southern candy, pecan
candies, chocolate pralines, fudge and divinity.
• Whetstone Chocolates welcomes attendees to
their second retail store.
• Tedi’s Olde Thyme Ice Cream — Henry and Esther
Whetstone first opened their small ice cream store on
St. George Street in 1966. Today, this store remains a
part of the Whetstone Chocolates experience.
• Claude’s Chocolate — Claude Franques and his
wife, Nicole, create European chocolates.
• Kilwin’s franchise stores offer chocolate, toffee,
apples, caramel corn and fudge.
• Castillo de San Marcos — More than 330 years
old, this national monument was never conquered.
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36 April 2012 • The Manufacturing Confectioner
• St. Augustine Alligator Farm & Zoological Park.
Admission to the park is not included in the tour day, but
RCI tour buses will provide complimentary transportation
from the lunch site.
Buses return to the hotel (travel times are approximate)
Dinner on one’s own
4:00 PM
RCI Convention & Industry Expo
Retail Confectioners International will host its 2012 annual convention in San Francisco, California.
The annual convention will be held June 11 – 15. More details are available on the RCI website.
retailconfectioners.org
Monday, June 11
Arrival, Meetings and
Optional Tour Day
Optional Evening in San Francisco— RCI will provide a complimentary shuttle to transport attendees to and from the
host hotel and the Fisherman’s Wharf area in San Francisco.
Trade Show set-up
Board and Committee meetings
Dinner on one’s own
Tuesday, June 12
Expo and Education Day
Trade Show set-up
Education Session: Wine’s Secret Crush on
Chocolate; Rose Potts, Blommer Chocolate. Learn about the relationship between wine and chocolate. Potts will
take us through wine and chocolate
making and present the parallels in the
market, products, health benefits and
regional differences as well as the flavors of each.
cocoa-farming culture, the agricultural model plan and education on best agricultural practices to maximize yields
and quality while promoting sustainability, environmental responsibility and fair trade.
Next Generation Event
RCI Hospitality Suite hosted by incoming board president
Jason Coblentz, Coblentz Chocolate Company
Wednesday, June 13
Annual Meeting, Expo, Candy Clinic
and Education Day
Breakfast and Annual Membership Meeting
Rose Potts
Education Session: Practical HACCP for Food Processors;
Heena Patel, Scientific Certification Systems. Learn the business benefits and practical steps to building a complete
H ACC P plan from Scientific Certification Systems, a company focused on certification and verification of food quality, safety and purity claims.
Trade Show
Welcome Reception and Business Card Exchange on trade
show floor
Associate Member Meeting
Education Session: Cacao Fino de Aroma: A
Model for Quality and Sustainability;
Juan Carlos Arroyave, Casa Luker. A discussion of Cacao Fino de Aroma (fineflavored cocoa), the importance of this
type of product and why it is only
7 percent of the world’s cocoa production. Arroyave will also talk about the Juan Carlos Arroyave
industry’s commitment to developing and advancing the
Education Session: Packaging and Marketing for the Wholesale Segment; Dan Dermer, Sweet Packaging. Dermer will
discuss how to use packaging to market and distribute
confections in different wholesale distribution channels. He will demonstrate how to increase sales by
segmenting one’s approach to reach
different markets and provide insight
into the services that need to be provided to wholesale customers. Learn Dan Dermer
how to maximize your wholesale profitability through the use of packaging.
Trade Show
Set-up for Candy Clinic & the Catalog Swap
Education Session: What
Does Natural Mean
to You; Dennis
Witzel, consultant,
and Joe Sofia, Cargill
Cocoa & Chocolate.
When customers
ask for a natural
Joe Sofia
Dennis Witzel
The Manufacturing Confectioner • April 2012 37
RCI Convention & Industry Expo
chocolate or confection, there is no clear definition of what
this includes, because the FDA has no clear definition.
Witzel and Sofia will discuss common industry standards,
controversial ingredients, as well as the right questions to
ask your customers to find out how they define natural.
Candy Clinic and Kettle Talk
Evening Reception and Awards Banquet
Thursday, June 14
Tour Day
Breakfast Buffet
Jelly Belly Candy Company Factory Tour — Family-owned
candy manufacturer in operation since 1898. Jelly beans,
gummies, chocolate-covered treats and seasonal sweets.
Operating plants in California, Illinois and Thailand, serving consumers in more than 60 countries. RCI will tour the
215,000 sq. ft. production plant featuring robotics and machinery innovations.
Lunch provided by Jelly Belly Candy Company
Ghirardelli Outlet Store — Discount store in San Leandro
features Ghirardelli products such as baking chocolate
bars, peppermint bark, cocoa powder, baking chips,
chocolate by the case, ice cream, fudge, caramel sauce,
holiday overstocks and great packaging ideas. Although
they do not offer tours, we will sample some of their products made in the Bay Area.
Blommer Chocolate Company Plant Tour — Familyowned chocolate and cocoa products supplier founded in
1939. Three facilities in the United States and a fourth in
Canada. RCI will tour their 115,000 sq. ft. production plant
in Union City.
Dinner on one’s own
Friday, June 15
Tour Day
Breakfast Buffet
Lunch provided on the tour
Guittard Chocolate Company — Founded in 1868, Guittard Chocolate Company is a family-owned chocolate
company. RCI will tour Guittard’s Burlingame facility where
dried cacao beans are transformed into a variety of chocolate products for a variety of industries.
Golden Gate Bridge
Walking Chocolate Tour of San Francisco: A leisurely walk
to visit some gourmet chocolate businesses. Attendees
will receive a Chocolate Lover Card for discounts at many
of the stops.
RCI will stop for samples and presentations at the following
confectionery stores:
Ferry Building Marketplace — The Ferry Building Marketplace is a gathering of local farmers, artisan producers and
independent food businesses. Located within the historic
Ferry Building, shops feature artisan cheeses, local fish and
much more.
• Scharffen Berger Chocolate Maker — Scharffen
Berger Chocolate Maker was founded in 1997 as part
of the resurgence in artisan chocolate-making. A taste
comparison of their single-origin dark chocolate bars
will be offered.
• Recchiuti Confections — Owner and chocolatier
Michael Recchiuti dries lavender, tarragon and lemon
verbena, purchased at local farmers’ markets, to use in
infusions for his truffles.
• Neo Cocoa — Chocolate shop known for truffles.
Fog City News — More than just a newsstand, this shop
has a large selection of premium chocolate bars.
Leonidas — Belgian chocolates are featured. Drinking
chocolate and a featured truffle will be available.
2012 RCI Events
Hawaii Reconnect follows Convention
June 17 – 20
Canadian Chocolate Tour
September 18 – 21, 2012
38 April 2012 • The Manufacturing Confectioner
Teuscher — Swiss chocolates are featured at this Teuscher
retail store.
Cocoa Bella — features chocolates from all over the world.
Sample American and classic European chocolates.
Dinner on one’s own