the PRESIDENT Message from
Transcription
the PRESIDENT Message from
Tips June 2012 Volume 23, Number 6 The Memphis Restaurant Association Message from the PRESIDENT Newsletter MRA Night with the Redbirds 2012Highlights Inside Dear Fellow Members: Our last speaker meeting in April was an eye-opening one. Our speaker was from ADC which is the consulting firm for all ADA compliance issues for the City of Memphis. I hope everyone took the time to read and take advantage of the offer to have ADC come to your establishment and do a full survey of all compliance issues. For those of you who didn’t this is a bit of what was presented. We operate in a 50 year old building so it’s easy to imagine the volume of compliance issues we found, but understanding where we fall short is just the beginning. The Americans with Disabilities Act is enforced by the Department of Justice, but has no official inspection or regulating body. So, the concern comes from being open to litigation. Unfortunately, according to ADC, this litigation is largely initiated by parties looking to file suit, not necessarily legitimately concerned patrons. Either way, unless you have started the process of understanding your own compliance issues, you are open to this litigation. Even if you inherently know that compliance in a particular area is not feasible, the only defense in a legal action is to understand compliance needs and have a plan to correct or an assessment that clearly demonstrates that compliance is “technically unfeasible.” This is just a taste of the detail involved. If you are not sure of your ADA compliance status, I would encourage you to start the process of finding out and protecting your business from litigation, fines and expenses then mandated to correct issues. Sincerely, Mike Miller Patrick’s 682-2853, FAX: 767-9673 [email protected] MISSION STATEMENT: The Memphis Restaurant Association (MRA) is the premiere support organization dedicated to the success of our industry and community now and into the future. We provide useful, accessible tools, educational services and governmental representation to promote the stability and growth of our members. The MRA is dedicated to building community relationships and involvement in order to increase membership and create a spirit of fellowship among its members. Father’s Day is celebrated on the 3rd Sunday of June each year. First celebrated in Spokane, Washington on June 19, 1910, Father’s Day was invented by Sonora Smart Dodd. Her father, William Jackson Smart, a civil war veteran, was a single parent who raised his six children in Spokane, Washington. Sonora was inspired by Anna Jarvis’s efforts to establish Mother’s Day. Although she initially suggested June 5, her father’s birthday, the celebration was deferred to the third Sunday of June. In recent years, retailers have adapted to the holiday by promoting greeting cards and traditionally male-oriented gifts such as electronics and tools. Schools and other children’s programs commonly have activities to make Father’s Day gifts. More phone calls are made in the United States during Mother’s Day than during Father’s Day, but the percentage of collect calls on Father’s Day is much higher, making it the busiest day of the year for collect calls. Also, calls during both Mother’s Day and Father’s Day tend to last longer. Father’s Day is also accompanied by a smaller total number of phone calls, greeting cards and gifts than Mother’s Day. Member Spotlight This month’s spotlighted members are Max’s Sports Bar and Memphis Ice Machine Company. Spotlighted members are chosen at random from members who participate in MRA meetings and events. Max’s Sports Bar Established in 2007, Max’s Sports Bar is a quaint yet energetic spot located in the historic South Main Arts District in the heart of Downtown Memphis. At Max’s they strive to offer the premier amenities of a sports bar while staying true to their friendly neighborhood bar roots. With a ratio of one flat screen per every three seats, you will never miss a second of the action. If sitting on the patio is more your style, then the large deck area with fans, heaters, and multiple TVs ensures your comfort as you cheer on your favorite team. Max’s also boasts cable TV, satellite, and numerous sports packages. So chances are if you want a game, they have it. Don’t confuse Max’s as only a sports bar, they are also a hub for the South Main residence and anyone else looking for an easy going atmosphere and that “corner bar” appeal. Catch some live music on the deck, fun parties, happy hours, and great customer promotions! While you’re lounging around with good friends and enjoying great beer and spirits, try their pub food. Along with a delicious variety of wings, bbq nachos, and other tasty menu selections you’ll find service that is second to none. It’s evident by the smiles you see on the faces of patrons and staff! Located at: 115 G.E. Patterson Sunday-Thursday 4:30-12:00 Friday/Saturday 4:30-3:00- but open early for most major sporting events. Recipe Spotlight “DIRTY SON OF A BEACH” “After meeting Kimberly at a local food show, we spoke about the benefits of the MRA and my business. She went on to mention an upcoming meet and greet with the TABC. We had been open for three years without liquor, due to capacity restraints. At this event we gathered information about a new liquor license that we could obtain. Several months later we had liquor at Max’s! Needless to say, joining the MRA was one of the best decisions we have made.” 1 PART MALIBU RUM 2 PARTS ABITA ROOT BEER POUR OVER ICE, STIR WELL, GARNISH WITH CHERRIES -COMPLIMENTS OF MICHELE FIELDS, BARTENDER, MAX’S SPORTS BAR Memphis Ice Machine Company Sales • Service • Rentals • Parts During the heat of the summer in Memphis every restaurateur knows that having plenty of ice is paramount. Memphis Ice Machine Company has been addressing this need for over thirty-one years. Started in 1977 by Robert E. Halfacre, the company has been guided by two main principles. Number one is to treat customers like the lifeblood of the company that they are, and number two is that having happy employees is the best way to achieve number one. Following the principles of its founder, Memphis Ice Machine Company has amassed a customer base that numbers well into the thousands. The company has also grown a loyal staff including second and third generation family members where more than half of the staff has over fifteen years of service and several have over thirty years of dedication to the company and its customers. Memphis Ice Machine Company has proudly distributed Ice-O-Matic brand ice machines for twenty-five years and truly believes in their motto: Ice. Pure And Simple™. In addition to sales, a full service rental program is offered for those who want a guarantee with their ice needs. The company also has a large and diverse parts department, stocking parts for most brands of ice machines, and a knowledgeable staff. The service fleet includes nine trucks and technicians with over 125 years of combined experience. Along with following its founder’s principles, Memphis Ice Machine Company strives daily to keep the restaurants of Memphis in ice through emulating the equipment it represents, by being easy to use and dependable. Contact: Memphis Ice Machine Company 4130 Delp Street Memphis, TN 38118 901-360-9197 Clark Lawrence [email protected] Memphis Restaurant Association Night at the Redbirds Weather... or Not? The day was filled with thunderstorms but the evening brought perfect baseball weather as over 750 fans gathered for this year’s MRA night at the Redbirds. Guests dined on a huge buffet featuring BBQ pork and chicken, beans, slaw, chips and hotdogs with the works. Icy cold watermelon, ice cream and an open bar kept everyone cool. Rockey waiting for his cue to get on the field. U.S. Foods: Raymond Evangelisti, Tommy Stanford, Melanee Fleenor, Jimmy Kiser (new President of USF), Rick Apple, Ashley Boggs Williams, Jon Churchwell, Bryce Fellows Hawk Eye Security: Paul Garrett and Chris Trim took in the game with family Heartland Payment Systems: Julie Briones & Lupita Ledesma Good food, good friends. Great combination! The mild temperature made for lots of happy fans. MRA President Mike Miller had the honor of throwing the first pitch. Aloha/ NCR/ Hospitality Control Solutions: Drew Keim, Chris Backey, Elle Backey, Phil Backey Budwieser of Memphis: Anthony Jones, Jerold Overton & Joe Booth The start of the game was delayed giving everyone plenty of time to eat, drink and mingle. Although the Redbirds lost with a final score of 10 to 4, it was another great night for friends and family of the restaurant industry! Ben E. Keith Foods: Eugene McCann, Jim Naab, Jeff Renfrow, Maurice McMillan Night at the Redbirds continued... Special thanks to: David Tashie, Ciao Bella, Event Chair and Jennifer Strasberg, Ciao Bella, Beverage Chair MRA & MMHLA “Thank you” Smiling Servers! $1,000 “Grand Slam” Event Sponsors $500 “Home Run” Event Sponsors Kid friendly! Shawn & Lana Danko (Kooky Canuck), Anthony Jones (Bud) & Nikki Jimenez (Kix 106) A.S. Barboro: Ronald Kent & Joe McGinnis “In Kind” Sponsors A. S. Barboro, Inc. ● Athens Distributing Company Ben E. Keith Foods ● Budweiser of Memphis Coca-Cola Refreshments ● Ovations Delta Wholesale Liquors ● Rendezvous Restaurant Star Distributors ● United Liquors Southwestern Distributing ● Sysco Memphis U.S. Foods ● Victor Robilio Company Sysco Memphis: Richard Carter & Jeremy Jones Please join us for a Spring Coffee Club buds new business and new contacts! MRA associates filled the community room at Panera Bread in Laurelwood on May 10th for our spring MRA Associates Coffee Club (MRAACC). Members celebrated the beautiful spring morning by enjoying a delicious breakfast with coffee, pastries, muffins and quiche. Business cards were passed, but more importantly members began to identify ways they can advocate for each other, cultivate new business relationships and strategize as to how our association can increase our members’ business. Make plans to join us at Panera Laurelwood for the two remaining coffee clubs this year. Summer MRAACC- August 9th Fall MRAACC- November 8th Associates in attendance were: Carrick Hill (Crye-Leike Commercial) Hale Barclay (GEM Distributors) Matt Stephens (Griffin Industries LLC) Chris Backey (Hospitality Control Solutions) Felicia Williams (JIFF) Marcus Bollard (JIFF) Ed Bell (MemphisPianist.com) Rick Bowers (Patrick Accounting & Tax Service, PLLC) Shawn Massey (The Shopping Center Group) Gary Shanks, Jr. (The Shopping Center Group) John Seay (State Systems, Inc.) Celeste Thompson (Stop Alarms) Lance & Carol Silkes (TastinRoundtown.com) Bill Sumner (TravelHost of Greater Memphis) “ Get to know C the MRA Mixer ” MRA. P F OR MORE INFORMATION OME CHECK OUT WHAT THE MEMPHIS RESTAURANT PLEASE CONTACTASSOCIATION HAS BEEN DOING TO SUPPORT OUR INDUSTRY AND OUR ATLOCAL C ARLSON K IMBERLY RESTAURANTS WHILE ENJOYING MARGARITAS & HORS D’OEUVRES ON 901.488.4745 THE MRA. PLEASE INVITE YOUR RESTAURANT COLLEAGUES WHO th WOULD BE INTERESTED IN THE BENEFITS OF MRA MEMBERSHIP. Monday, May 7 Swanky’s 5:00 - 7:00 pm In early May, Swanky’s Taco Shop was the place to introduce potential members to our association and the benefits that go with it. Along with Margaritas and Hors D’oeuvres, guests got to check out what the MRA has been doing to support our industry. Were you a MRA member in the past Swanky’s Taco Shop or have you been considering joining? 4770 Poplar Ave. Memphis TN 38117 join Please Phone: 901.730.0763 us for a “ Get to know the MRA Mixer ” Monday, May 7 th Swanky’s 5:00 - 7:00 pm Swanky’s Taco Shop 4770 Poplar Ave. Memphis TN 38117 Phone: 901.730.0763 F K June Suite Deal As a preferred customer, we are offering you special discounted suites for the month of June! Pricing 25 Game Tickets: $1,500 50 Game Tickets: $3,000 Benefits: • • • • Luxury Suite Buffet Air conditioned social area Hospitality hostess during the game Video board recognition for your group Menu Includes\ • • • • • • • • • • • Stadium Hot Dogs Char Grilled Hamburgers AZP Nachos with Cheese Fresh Popcorn Ballpark Peanuts BBQ Baked Beans Savory Slaw Crunchy Potato Chips Fresh Sliced Chilled Watermelon AZP Cookies and Brownies Coca-Cola Soft Drinks and Bottled Water Are you playing by the pay-per-view rules? Restaurant and bar owners are increasingly facing legal action for not obtaining permission before they air pay-per-view shows in their establishments. Click here to find out what you need to know. Lawsuits over pay-per-view events can hit restaurants owners hard. With the increased popularity of pay-per-view mixed martial arts (MMA) and similar events, restaurant and bar owners are under growing pressure to provide this type of televised programming. But many bars and restaurants are doing so without permission, and the result is often legal action and big fines. To be directed to the full article at Restaurant Hospitality, click here or on the logo below. Coming Up... JULY 9 Small GroupTBD* AUGUST 9 MRA Associate Coffee Club** Panera Laurelwood 22 General Business Meeting 3-4pm SEPTEMBER 10-11 Fall Social w/MCVB- TBD FOR MORE INFORMATION OR TO RESERVE YOUR SUITE Contact: Jason Mott Phone: (901) 722-0251 E-Mail: [email protected] Fax: (901) 328-1102 Speaker Meeting- TBD Golf Tournament- TBD 24 Membership MixerDowntown- TBD NOVEMBER 5 *Limited Availability! Reserve your suite today! OCTOBER DECEMBER 3 Winter Social - TBD Small Group- TBD* 8 MRA Associate Coffee Club** Panera Laurelwood * FOR RESTAURANT MEMBERS ONLY ** FOR ASSOCIATE MEMBERS ONLY 28 CHECK OUT THIS EXCLUSIVE MRA MEMBER SPECIAL... Zoo Rendezvous! Showcase your business at the Mem- phis Zoo’s signature event, Zoo Rendezvous! Many of you have already experienced the energy and excitement of Zoo Rendezvous along with more than 80 restuarants and bars. The 29th annual Zoo Rendezvous is scheduled for September 8, 2012. Support the Zoo while entertaining more than 3,000 guests. If you are interested in becoming a part of this Zoo tradition, contact Michele Correia at [email protected]. If you missed our recent speaker meeting on ADA compliance, you really missed a GREAT one. Members who attended said that the meeting was “an eye-opening experience!” Lucky for you our speaker, Mr. Bob Gammon, offered the MRA a summary of what we discussed and much more which is available by clicking HERE. In addition, Mr. Gammon is offering our members a $25 discount on the average on-site survey rate of $200 for any MRA member that makes a survey appointment. Offer expires June 30, 2012. To redeem offer click HERE to print coupon. To make a survey appointment, please contact: Bob Gammon American Disabilities Consultants, Inc 5364 Wythe Cove Memphis, TN 38135 Toll Free: 1-877-329-9968 Cell Phone: 901-289-5328 Click here to read Mr. Gammon’s Bio. General Business Meeting 3-4pm Announcing the 3rd Annual OVER THE EDGE for Special Olympics held on Saturday August 25, 2012 This year, we are throwing in some extra incentives and a prize for our top recruiter and one for our top earner. We are also bringing back our VIP Party on Friday, August 24 from 6:00 PM -8:30 PM at the Tower Center next door to the i-Bank Tower. For those of you who have participated in both previous years, you have the chance to become members of the 3-year club! For those who have participated only once before, we’re excited to have you back as well! You’ve already done this once. So, recruit your friends and show-off like a pro! You will find them in awe of your bravery. It’s easy to take the stairs or ride the elevator, live “ON THE EDGE” and go “OVER THE EDGE for Special Olympics”! For more information visit our website: www. specialolympicsmem.org or click on the link to start setting up your fundraising page: http://www.firstgiving.com/sotn/2012-overthe-edge-memphis. SPECIAL MRA MEMBER SAVINGS Our members who have joined restaurantowner.com are raving about this website. CLICK HERE to join and take advantage of a $50 discount off the regular $99 one-time registration fee. As a member, you'll receive 365 days of uninterrupted, 24-hour access to the Member-Only Area of the site, where you'll find: • Comprehensive, professionally-designed, downloadable, employee training manuals, company handbooks, job descriptions, forms, checklists, spreadsheet templates & more. • Online multi-media seminars that will give you scores of practical, proven ideas. • A members-only Discussion Forum to learn and adopt best practices. • Videos, screencasts and live or pre-recorded webinars with top industry experts. • Hundreds of easily-accessible, restaurant industry-specific articles and special reports. • Free monthly subscription to Restaurant Startup & Growth magazine. ServSafe Class- July 31st at the Holiday Inn - University of Memphis. Register by calling 901-861-2535 If you want to register for the review class the charge is $75 which includes a copy of 32 pages of notes on the 6th Edition ServSafe book; and proctoring your exam at the end of the session. If you prefer to just take the exam the charge is $45 and you should arrive by 2pm on the day of class. If you decide to take the exam online you must bring your own laptop computer and advise me in advance as this requires confirming a separate exam session. The 6th Edition of the National Restaurant Association's Food Safety Certification books for the ServSafe program with printed exam answer sheets must be purchased at least two weeks prior to class at www.servsafe.com. Please read the entire book prior to class. For more information, please contact: Rick Zurburg , R A Zurburg & Associates Hospitality Service Industry Consultants 1945 Coors Creek Drive Collierville, TN 38017 901/861-2535 Office For more information, scroll to an ad and click. 5900 E. Holmes Road 363-4541 • 800-850-3310 4359 B.F. Goodrich Blvd. 795-2300 distributors of: M. PALAZOLA PRODUCE CALL 360-9197 For the Nearest Restaurant Equipment Dealer For your total non-alcoholic beverage needs contact call: 901-454-8657 1200 Pike Avenue North Little Rock, AR 72114 501-978-5000 1-800-777-2358 2713 Chelsea Avenue 452-9797 ting ness. a r b Cele in Busi ur ears reciate o ! Y 0 5 App ustomers e Floied Fire Extinguisher & W al C Steam Cleaning Co., Inc. Loy “Committed to Quality Service” A.S. BARBORO, INC. 5020 Tuggle Road 795-5310 3050 Lamar Avenue • 901-743-3345 Marty Hall On-Premise Sales Representative West Tennessee - Restaurants Restaurant Fire Suppression Systems Steam Cleaning Fire Extinguishers One Source for All Your Fire Protection Needs www.statesystemsinc.com (901)542-0612 8410 Wolf Lake Drive • Suite 106 Bartlett, TN 38133 Office: 901.377.9880 or call Carl Webb @ 901.606.8200 “Selling, Installing and Servicing the #1 Windows Restaurant Touchscreen Point of Sale System.” 671 S. Rowlett West Collierville, TN 38017 Phone 901.853.5704 Fax 901.853.5728 Repair 866.287.3774 [email protected] Maximize your profitability … “Home of Flat Rate Processing.” with Heartland Payment Systems® — the National Restaurant Association and Tennessee Hospitality Association’s exclusively endorsed provider of card processing, gift marketing and payroll and tip management services. For more information, contact Julie Briones at 901.574.7555 and please visit www.HeartlandPaymentSystems.com/juliebriones • One Flat Rate for credit cards • 24/7 Support • Free gift and loyalty card processing • Call us today for a free analysis! • Tiered and pass-through programs also available www.flatratesolutions.net Brian Edwards (901)570-0008 office (800)588-5089 fax FEDERAL EQUIPMENT DEALERS, INC. Restaurant Equipment & Supplies 4800 Summer Ave. 901-683-2700 Fax: 901/683-2709 What matters to you, matters to us Customer Service 1.800.968.4164 ERIC MCNEILY Supporting Memphis’ restaurateurs unique needs. “Not just real estate” Alex Fauser, Commercial Division 901-758-5622 Nashville/Memphis/Chattanooga/Little Rock Commercial Account Executive 1136 Riverside Boulevard Memphis, TN 38106 C/ 901.302.5253 | F/ 901.775.9996 [email protected] www.liquidenviro.com Call for MRA Member Special! 485 N. Hollywood St. Memphis TN 38112 SERVING THE MID-SOUTH FOR OVER 45 YEARS! (901) 458-2503 WWW.CHEFS-SUPPLY.COM Tips Important Numbers At a Glance The Memphis Restaurant Association Newsletter The 2012 MRA Board of Directors “Our Members Hotline to the Association” President................................................... Mike Miller, Patrick’s 682-2853, FAX:767-9673 [email protected] Vice-President........................ Patrick Reilly, The Majestic Grille 522-8555, FAX: 328-5655 [email protected] Treasurer.................................... Shawn Danko, Kooky Canuck 578-9800, FAX:578-9808 [email protected] Secretary......................Lisa Franklin, Interim Restaurant & Bar 818-0821, FAX:818-0819 [email protected] Sergeant-at-Arms..............David Tashie, Ciao Bella Italian Grill 205-2500, FAX: 681-2044 [email protected] Past President.....................David Boyd, D’bo’s Wings n’ More 876-4011, FAX: 876-4013 [email protected] 2012 Elected Restaurant Officers Daniel Bamrick, Peabody Hotel Memphis................ 529-3687, FAX:529-3639 [email protected] Jerry Wilson, Fino’s from the Hill............. 272-3466, [email protected] 2012 Appointed Officers Restaurant Members Kate Pera, Catering for U, Alfred’s, Automatic Slims. ........................ 528-1748 [email protected] Samantha Dean, Huey’s..............................................726-9693, FAX: 726-5162 [email protected] Associate Members Hale Barclay GEM Distributors...................................744-7005, FAX: 744-7069 [email protected] Louis Costabile, SYSCO Memphis, LLC....................369-9287, FAX: 375-8855 [email protected] Eugene McCann, Ben E. Keith Foods........ 870-316-3715, FAX: 501-978-5922 [email protected] John Seay, State Systems, Inc............................................................ 489-0421 [email protected] Oscar Vego, Star Distributors Co...............................363-5555, FAX: 362-0880 [email protected] Maury Wade,U. S. Foodservice................. 230-4186, [email protected] Hotel/Lodging Representative: Wayne Tabor, Metropolitan Memphis Hotel & Lodging Assoc................ 525-5491 [email protected] Tourism: Mary Schmitz, Memphis Convention & Visitors Bureau..... 543-5327, FAX: 543-5350 [email protected] Executive Director: Kimberly Carlson......................... 488-4745, 1-888-836-5061 [email protected] P.O. Box 770027 Memphis, Tennessee 38177 901/788-1000 • FAX 1-888-836-5061 http:// www.memphisrestaurants.com E-mail address: [email protected] 3R Project (Division of Corrections/ reentry program) John H. Freeman........ 545-3175(office),596-8846(cell) email: [email protected] Commercial Appeal Jennifer Biggs, Food Editor............................. 529-5223 email: [email protected] Federal Probation Re-entry Program Gloria Simpson.............................................. 495-1460 [email protected] Greater Memphis Chamber Angela Michaels, Manager/Member Services...... 543-3546 email: [email protected] Memphis Convention & Visitors Bureau Mary Schmitz, Tourist Information Link .......... 543-5327 email: [email protected] Memphis Flyer Hannah Sayle................................................. 626-3489 email: [email protected] Memphis Magazine Marilyn Sadler..................................................575.9451 email: [email protected] Memphis Light Gas & Water 24 Hour Outage Number: ................................. 544-6500 (after business hours) 24 Hour Emergency Number: ................................... 528-4465 (Call for burst water pipes, gas leaks, power line down) Commercial Resource Center: ........................ 528-4270 (outage information during regular business hours, 7:30 a.m. - 5:00 p.m.)........................ email: [email protected] Residential & Commercial Electric Outage Reporting (reports status of current outages)...................... 544-6500 Al Sander’s Direct Line .............. 528-4143, 491-5235 (cell) (Use this number during business hours for suggestions and tips on how to best utilize your energy sources.) email: [email protected] Memphis & Shelby County Code Enforcement Ask for a Building Plans Examiner...................... 379-4270 Memphis & Shelby County Health Department Otho Sawyer, Assistant Manager.................... 544-7759 email: [email protected] National Federation of Independent Business (NFIB) Randy Horn, Territory Manager...................... 605-5774 email: [email protected] Project Green Fork Margot McNeeley............................................. .292-1700 ServSafe Richard Zurburg................................................861-2535 [email protected] Tennessee Hospitality Association Melissa McIntyre. ......................................615-385-9970 email: [email protected] TIPS/TABC Certification Sharon Sumrall......office: 737-6755 or mobile: 569-1207 [email protected] Visit us on the web! 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