AMA Webinar: Telenav

Transcription

AMA Webinar: Telenav
Steve Doe
Product Marketing Manager
© 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T
marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated
companies. All other marks contained herein are the property of their respective owners.
“How do I cut back
on extended breaks
to make sure I’m not
overpaying my workers?”
2
“How can I better control
how my vehicles are used
and driven so I can lower
my fuel costs?
3
“How can I make sure
I’m getting the most I can
from all my workers and
assets. We could handle
more billable work.”
4
Challenging Business Climate
Rising Labor
Costs Demand
Workforce
Productivity
5
Rising Operating
Costs Require
Tight Control
Increased
Reporting for
Customers &
Compliance
Impact of Mobile Resource Management Solutions
Operations
Management
Time and Labor
Management
• Control of workers
and assets
• Payroll
accuracy
• Better
operational control
• Routing
• Control
overtime
• Better and faster
customer service
• Lower admin costs
• Lower admin burden
• Worker safety
• Improved
accountability
• Audit trail/detailed
reporting
6
Dispatch
Field Work
Execution
• Less paperwork
in Field and
Office
• More accurate
and timely data
• Fast access to
information in
the field
Gap Between Back Office and Field
INVENTORY
DISPATCH
CRM
ERP
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Benefits of Mobile Workforce Management
Increase
productivity
Research: Impact of
wireless mobile work
force management
solutions.
Reduce
costs
Increase
service
levels
28% - Increase in customer satisfaction
27% - Reduced labor expense
26% - Higher job completion rate
25% - Reduced paperwork
24% - Improved competitive advantage
22% - Improved field response times
Source: Frost & Sullivan research
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Grow
revenue
Customer Success
Nello Pistoresi
Problem
• Distributor of food products facing increasing requirements
for timely deliveries, and detailed reporting for customers
and for compliance with DOT regulations.
• Inhibiting growth and performance against large competitors
Cause
• Scaling around paper solutions to meet customer and
compliance reporting requirements is labor intensive
• Controlling delivery operations increasingly difficult with
voice-based communications with drivers
Solution
• Deployed Telenav solution on drivers’ handsets
• Added asset trackers hard wired to trailers
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“We would not be a step
ahead of our competitors
without Telenav.”
- Dino Pistoresi, CEO
Customer Success
Nello Pistoresi
Benefits
• Improved service and business growth
– Telenav Asset Tracker helps Nello Pistoresi improve
their service level by 30% and grow their business
despite the recession
• Fuel Savings
– By monitoring drivers’ speeds and reducing mileage
through intelligent dispatching, Nello Pistoresi saves
over $4,000 annually
• Knowledge is power
– Has disputed speeding tickets and reversed
erroneous decisions regarding drivers’ hours
of service
“We would not be a step
ahead of our competitors
without Telenav.”
- Dino Pistoresi, CEO
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Telenav Track from AT&T
Real-time tracking
Track workers on map in real time
Create customized alerts
Automate mileage reporting
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Timecards
Eliminate paper-based timesheets
Control labor expenses
Integrate w/existing payroll systems
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Dispatch
Have jobs time & location stamped
Integrate with current system
Create or delete jobs via the handset
13
Forms
Replicate existing paper processes
Attach forms to jobs and timecards
Integration automates data entry
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Back Office Integration
FORMS
DISPATCH
TIMECARDS
LOCATION
Alerts, Geofences, Mileage
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Workflow Logic
(accounting, CRM,
ERP, dispatch,
payroll,
reporting, other)
Business Logic
Back Office
Applications
Summary of Benefits
Save Money
Save an average of 13% in fuel costs and 20% in improved productivity
cost savings
Reduce Fuel Costs
Monitor routing and reduce wasteful driving practices, such as idling
and speeding
!
Improve Safety
Enable rapid non-emergency alerting and promote safe driving habits
Increase Productivity
Ensure workers and assets are on task and reduce low-value
administrative tasks and paperwork
*Source: Aberdeen Group study “The Impact of LBS on Field Services” – actual results may vary
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Interested in learning more?
Resources:
Contact your AT&T Representative
Visit www.att.com/smart
tool to review AT&T certified applications
or Call:
866.302.7655
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AT&T certified mobile applications for your industry
• SMART is The Small Business Mobile Application Recommender Tool,
it is feature-rich and allows the user to find the right mobile
applications based on specific needs.
– Recommends apps based on
industry, function and device
– Learn how mobile apps can
help your business
– Recommendations are tested
and certified on the AT&T
wireless network
www.att.com/smart
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Your Business. Our Solutions. Big Results.
AT&T works with you every step
AT&T is committed to small business with unique savings
AT&T Mobile Business Agreement and AT&T Exclusively
Business provide savings and benefits:
• Discounts for business lines and qualified personal
lines for employees
• Waived activation fees for corporate responsibility users
• 24/7 customer support
• Dedicated Customer support & Business Account Managers
AT&T makes it easy to find and deploy the right solutions
Contact your AT&T Representative
DEFINE
•
•
•
•
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Wireless Strategy workshop
Business Process analysis
Vertical/Horizontal IP
Mobility value framework
DESIGN
•
•
•
•
Technical Requirements
Partner Qualification
Solution architecture
Pilot/ROI design/process
DEPLOY
•
•
•
•
Partner Coordination
Rollout Troubleshooting
Project Management
Deployment Tools
SUPPORT
• Post Deployment Support
• Tracking/Reporting/ROI
• Capability Expansion
BIG RESULTS
Questions?
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AMA Webinar: Telenav

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