travelweek launches brand new website - Travelweek

Transcription

PM40015622
June 26, 2014
Volume 42 Issue 24
C A N A D A ’ S
T R A V E L
T R A D E
P U B L I C A T I O N
TOP NEWS: TRAVELWEEK
LAUNCHES BRAND NEW WEBSITE
TOP STORY
To check out the new site visit
www.travelweek.ca
Travelweek is excited to launch its brand new website,
Travelweek.ca, offering Canadian travel agents and
the travel industry more of the information they need.
NEWS
The website will now have double the number of news stories per day, from Canada and around the globe.
Keep up to date on the latest news about airlines, cruise lines, destinations and hotels, plus many travel
agent issues.
BLOGS
Enjoy a steady stream of blogs, which have been rebranded into specific categories like ‘On Location’,
‘Industry Expert’, ‘Bloopers’ and more. Both fun and informative, our blog content provides industry
professionals additional content above and beyond the news.
MARKETPLACE
Our Marketplace section is the go-to space to find a comprehensive set of industry listings for jobs, fams
and events. They are updated on a daily basis, making this a great resource for agents.
MEDIA
The Media section gives access to photo galleries taken from industry events around the country, great
videos from the web and all the digital editions of our print publications.
TRAVELWEEK DEALS
Here suppliers provide their latest promotions, incentives, sell-offs and seat sales. With more than 100
active deals at any one time, it’s the best place to see how you can save your clients money and earn
extra rewards.
LEARNING CENTRE
The Learning Centre remains the industry leader in Canada for online learning for travel agents. Here you
can see which Specialist Programs have been newly launched and what great prizes are up for grabs.
CONTESTS
All the latest Travelweek contests are listed here with great odds of winning amazing prizes. Right now,
enter to win in the KLM booking contest.
Come visit our brand new site at
Travelweek.ca
TRAVELWEEK
LAUNCHES BRAND
NEW WEBSITE
www.travelweek.ca
June 26, 2014
Volume 42 Issue 24
C A N A D A ’ S
T R A V E L
T R A D E
P U B L I C A T I O N
Dollar may have dropped but Canadian
travel overseas hits record high in April
OTTAWA — The loonie’s relative weakness since the end of last year has hit
the profits of Canadian travel companies but it hasn’t stopped Canadian
from heading overseas.
In fact, Canadians are travelling to
countries other than the U.S., the type
most likely to be booked through travel
agencies, in record numbers, according
to Statistics Canada.
Canadian residents took 842,000 trips
to countries other than the United States
in April, up 2.5% and the highest level
since record keeping began in 1972.
Travelweek’s 2nd Annual Summer Party celebrating the launch of the new Travelweek website:
John Kirk, Director of Porter Escapes, Porter Airlines; Pat Dineen, Editor, The Travelweek Group;
Lorol Nielsen, Manager Investor Relations, Clifton Blake; Mark Linton, VP of Business Development,
Merit Travel Group; Gerald Kinasz, Publisher, The Travelweek Group.
THISWEEK
4
NEW TRAVELWEEK SITE
8
FRANCE’S ROMAN SITES
Travelweek is launching its brand new
website – Travelweek.ca
A still-in-use 1st century temple and a
spectacular aqueduct lure visitors
6
32
AC’S HEATHROW MOVE
Air Canada has moved to Terminal 2 at
London’s Heathrow Airport
PM40015622
FEATURE THIS
Palladium Hotels & Resorts has completed
a $30 million expansion in Punta Cana
Overall, travel between Canada and
other countries increased in both directions in April. Travel by Canadian
residents abroad was up 1.1% and
travel to Canada from other countries
rose 1.8%.
Canadian residents took 4.5 million trips to the United States in April,
up 0.8% from March. This was the
first increase since November 2013,
largely because of a 1.6% rise in sameday car trips and a 2.5% gain in overnight car trips to the United States.
However, these increases were offset
by a 3.7% decrease in overnight plane
travel.
In the other direction, United States
residents made 1.7 million trips to Canada,
up 1.8% from March. Same-day car trips
rose 2.1%. Overnight car (+1.6%) and plane
travel (+2.9%) also increased.
Residents from overseas countries
made 411,000 trips to Canada in April.
There were increases in trips from
eight of the top 12 countries of origin
for overseas visitors to Canada. The
largest percentage increase was in travel
from South Korea (+11.4%) followed
by India (+11.1%). Hong Kong (-18.1%)
and France (-5.4%) posted the largest
declines in travel to Canada.
One reason for the strong numbers
to overseas destinations by Canadian
travellers was the fact that the Easter
holiday period fell in April this year
whereas it was earlier and in March in
2013.
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Toronto departures. All prices are gross per person based on double occupancy for 7 nights on all inclusive vacations (unless otherwise specified) and were available at the time of printing. Seats at
the above prices are limited and subject to change without prior notice. Applicable to new bookings only. Transportation taxes & related fees shown must be pre-paid. For full terms and conditions,
please refer to our current brochure. Flights are with Sunwing Airlines or Travel Service. Sunwing Vacations Inc. D/B/A Signature Vacations. 27 Fasken Drive, Toronto, ON M9W1K6. Ont (Tico)
# 2476582 | 06262014
topnews
The Travel Agent Next
Door shows off new
Toronto headquarters,
has signed up 30
TORONTO — The Travel Agent Next
Door is off to a faster start than expected says founder Flemming Friisdahl
as he showed off the company’s new
headquarters in downtown Toronto.
The organization has signed up some
30 home-based consultants, has a staff
of seven and has signed up 42 preferred
suppliers, the maximum it wants.
At the open house, Friisdahl added
that The Travel Agent Next Door is
also offering marketing and back office
support for bricks and mortar agencies
so the staff can concentrate solely on
selling.
In addition, the organization wants to
make it easier for existing brick and mortar agencies that want to start or expand
a home-based component.
Travelport launches
enhanced version of
Travelport Mobile
Agent
cluding full integration with Apollo,
Galileo and Worldspan platforms and
available on iOS and Android devices,
the new version enhancements include:
O Improved user-friendly interface
and graphics delivering easier navigation and faster information access, improving user productivity.
O Enhanced content with improved
data allowing users to access more de-
LANGLEY, UK — Travelport has launched
an upgraded version of its popular Travelport Mobile Agent (TMA) tool introducing
a range of new features and functionality
for its agency users.
The mobile app which was developed
in partnership with TTS, an active member of the Travelport Developer Network,
allows travel agents to make bookings for
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HE SAID SMALL- to medium-sized agencies
($1.5-$2 million) can save up to $10,000 a year by
using the company for its non-sales functions.
And, although the home-based
segment is the fastest-growing part
of the business (ASTA in the U.S. has
seen the home-based portion of its
membership rise to 39% from 9% a
decade ago), Friisdahl says that’s just
part of what The Travel Agent Next
Door offers.
He said small- to medium-sized agencies ($1.5-$2 million) can save up to
$10,000 a year by using the company for
its non-sales functions.
their customers from handheld devices.
It was first launched in 2011 and now
has over 41.5k installations globally.
Version 3.0 of Travelport Mobile Agent
includes new features which were implemented as a result of user feedback and
are all designed to enable agents to provide
superior customer service. TMA 3.0 will
be available for download from the Apple
App Store and Google Play from July 30.
Continuing to support the critical features of the original TMA, in-
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tailed information about particular responses displayed on the screen.
O Faster travel platform response to
command entries.
O Customizable quick keys, PKeys,
history and passenger name record
(PNR) are stored in the cloud, allowing
the information to be synchronized and
available on multiple devices.
O Integration with Travelport’s Travelport ViewTrip itinerary tool, providing instant access to the itinerary.
O Newsfeed with relevant travel articles.
Chris Zando, VP of Partnerships and
Alliances, Travelport commented “We
continue to listen and act on the feedback
received from our agent network, and redefine the offerings we provide helping
them to deliver exceptional service to
their customers. This further enhances
the role Travelport now uniquely plays in
the global travel distribution chain.”
Travelweek
launches a brand
new website, as well
as Travelweek Daily
newsletter
TORONTO — The Travelweek Group
launches its brand new, revamped website – Travelweek.ca – now full of all the
information and industry news agents
need, plus a few fun surprises.
In conjunction with the unveiling of
the new site, the daily newsletter has
also been fully revitalized and renamed
the Travelweek Daily providing news to
agents, directly to their e-mail inboxes.
“We are very proud of our new website and newsletter and have put a lot
4 TRAVELWEEK June 26, 2014
of time and effort into the content and
design,” says Devin Kinasz, Director of
Digital Strategy, Travelweek. “This is just
one of the many projects underway at
Travelweek to ensure that our digital
and online offerings are in line with
what agents need to do their job more
efficiently and effectively.”
Besides the sleek and user-friendly design, the new website will have a lot more
content available to keep agents informed.
Significantly more news stories will be
posted per day, plus the site has a more
comprehensive listing of FAMs, events and
jobs in the Marketplace section.
Travelweek Deals, which was
launched last year and is a tool for
agents to find supplier deals, incentives,
promotions and seat sales, has gained
a lot of momentum. It now has up to
100 or more live deals at any given time,
providing a perfect resource for agents
to peruse current specials and agent incentives currently being offered by the
large suppliers, as well as small hotels
and boutique tour operators.
“Travelweek Deals has been a great
product for us and is a very important
part of the new website,” says Kinasz. “It
gives agents a great place to look for a
consolidated list of all the specials and
agents incentives happening in the industry at any given time.”
The new website will also feature a dynamic blog section with specialized categories such as Industry Experts, Friday
Five and On Location giving agents industry information they need, as well as more
light-hearted ones such as Annie on the
Run, Bloopers and Travel Freely.
“My favourite new blog is the Bloopers,”
laughs Kinasz. “We have compiled some
of the funniest travel stories, customer
complaints, images and cartoons from
Editor
Patrick Dineen, Ext. 132, [email protected]
Managing Editor
Kathryn Folliott, Ext. 128, [email protected]
Associate Editor
Cindy Sosroutomo, Ext. 130, [email protected]
French Journalist for Profession Voyages
Ariane Cloutier, 450-531-6193, [email protected]
Graphic Designer
Jonathan Carmichael, Ext. 126, [email protected]
Web Application Developer
Antonio Carito, Ext. 134, [email protected]
Web Graphic Designer & Online Strategist
Michael Smith, Ext. 125, [email protected]
Business Development Manager
Sue Winiecki, Ext. 127, [email protected]
Business Development Manager
Annie Cicvaric, Ext. 131, [email protected]
Director, Product Development
Toni DeFino, Ext. 136, tdefi[email protected]
Director, Digital Strategy & Senior Staff Writer
Devin Kinasz, Ext. 123, [email protected]
Circulation
Denys Cruz, [email protected]
Accounting
Marie Mercado, Ext. 121, [email protected]
ENVOY
Glen Harwood, Ext. 133, [email protected]
Group Publisher
Gerald Kinasz, [email protected]
Printed by Web Offset Pickering, ON L1W 3J9
Subscription Rates (per year):
Canada: $85 Canadian + $4.25 GST per year
United States & International: $100 US per year
Contents copyrighted 2014 by Concepts Travel Media Ltd.
Reproduction in whole or in part by any means without
expressed written permission of the publisher is prohibited.
We acknowledge the financial support of the Government
of Canada through the Canada Periodical Fund of the
Department of Canadian Heritage.
122 Parliament Street,
Toronto, Ontario, Canada M5A 2Y8
Tel: 416.365.1500, Fax: 416.365.1504
Toll-free: 1.855.392.8820
www.travelweek.ca | www.envoynetworks.ca
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Toronto departures. All prices are gross per person based on double occupancy for 7 nights on all inclusive vacations (unless otherwise specified) and were available at the time
of printing. Seats at above prices are limited and subject to change without prior notice. Applicable to new bookings only. Transportation taxes & related fees must be pre-paid.
Applicable local taxes payable in destination are extra (DR $30US). Prices are not combinable with any other offer. Flights are with Sunwing Airlines or Travel Service. For full terms
and conditions refer to Sunwing Vacations 2014/15 brochure. 27 Fasken Drive, Toronto, Ontario, M9W 1K6. Ont Reg #2476582 | 06262014
topnews
RONDOVAL SUITES
around the globe and are hoping to put
a smile on agents’ faces every Wednesday.
They really do crack me up!”
The Travelweek Group invites all
agents to visit the new website at Trav
elweek.ca. Agents can also sign up for
the new and improved daily newsletter,
Travelweek Daily, and articles right to
your inbox every day by signing up on
the homepage of the new website.
®
AT SANDALS GRANDE
ST. LUCIAN and SANDALS
GRANDE ANTIGUA, your
clients will experience
all-inclusive luxury designed
to impress outside of the
box. The exotic Rondoval
Suites-in-the-Round
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garden grotto showers and
private plunge pools on the
outside. Inside, island style
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mahogany fur nishings,
travertine marble floors, insuite bars, 52” flat screen TVs
and spa baths. Butler service
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getaway where luxury comes
full circle with romance.
®
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Sandals® is a registered trademark. Unique Vacations, Inc. is the
affiliate of the worldwide representative of Sandals Resorts.
CyberSource,
Amadeus partner
to help travel
organizations
detect fraud across
booking channels
MADRID — CyberSource, a Visa Inc.
company and one of the world’s leading providers of eCommerce payment
management services, has formed a
strategic global partnership with Amadeus to bring an integrated travel reservation and fraud management solution
to airlines, travel agencies and other
travel organizations worldwide.
Leveraging CyberSource’s global expertise in fraud management, the innovative solution integrates a fraud
management system, Decision Manager, into the dedicated travel Amadeus
Payment Platform (APP).
Decision Manager can help travel
organizations globally accept more legitimate bookings, while identifying
potential fraudulent transactions and
lowering operational costs.
The combined solution will help
travel businesses worldwide maximize
revenue, reduce costs and improve the
customer payment experience across
multiple channels, such as online, mobile, face to face and call centre.
“We are delighted with the integration
of CyberSource to the Amadeus Payment
Platform for travel,” said Celia Pereiro,
Head of Travel Payments at Amadeus.
“This will provide our customers with a
customized and enriched travel-payment
fraud solution, helping them to optimize
business operations; increasing acceptance rates and facilitating a smooth consumer payment process.”
Simon Stokes, Head of CyberSource
EMEA & APAC, said, “With a track record
of delivering results for major airlines,
travel agencies, hotel chains and other
travel suppliers, we are excited to partner with Amadeus to help provide travel
companies and their customers with a
fast, safe and seamless buying experience,
irrespective of device or location.”
CyberSource Decision Manager assists
travel companies in identifying fraud faster, more accurately and with less manual
intervention. Data insights are derived via
sophisticated modeling of more than 60
billion transactions that Visa Inc. and CyberSource process annually worldwide,
including transactions across multiple
payment types and sales channels, spanning online, call centre and mobile. The
transaction data is supplemented by 260
detector tests and time-tested statistical
risk models, which can be localized by
region to further expand the depth and
breadth of transaction pattern visibility.
Air Canada moves to
London Heathrow’s
new Terminal 2
MONTREAL — The arrival of Air Canada
flight AC856 from Toronto at 7:04 a.m.
GMT last week marked the official move
of all Air Canada flights and operations
to London Heathrow Airport Terminal 2:
The Queen’s Terminal.
The modern and spacious facilities of
Heathrow Airport’s new terminal provide customers with an improved travel
experience including faster customs
and immigration border control upon
arrival and check-in and security clearance on departure. Eligible Air Canada
and Star Alliance customers will have
access to Air Canada’s newest international Maple Leaf Lounge also offering a
stylish environment in which to relax or
work before a flight.
“With over 20 daily Air Canada departures and arrivals, London Heathrow is
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Terms and conditions apply, which include full payment at time of booking. Prices shown are per person in Canadian dollars, based on double occupancy and were valid at the time this communication was disseminated. Valid on new bookings only.
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topnews
our largest international operation,” said
Benjamin Smith, Executive Vice-President
and Chief Commercial Officer at Air Canada. “Now that all Star Alliance members
are in a single terminal for the first time,
our customers will benefit from more
choice and easier connections across Europe, the Middle East and Africa. We are
pleased that these new state-of-the-art
facilities will enhance our passengers’ airport experience with efficient check-in
flow, a minimal connecting time of 60
minutes and, for eligible customers, our
very own Maple Leaf branded lounge
showcasing the best of Canadian design
and world-class amenities.”
Air Canada check-in and baggage drop
off are located in Zone A of the check-in
lobby and offer the latest technology including quick and easy self-service kiosks,
fast baggage drop-off and dedicated fullservice check-in counters. The new terminal provides a wide variety of shopping,
dining and seating options in a light, airy
and spacious building.
For more information on Air Canada’s
operations at the new terminal, visit:
aircanada.com/en/travelinfo/airport/
heathrow.html.
Some of the
best-preserved
monuments from
ancient Rome can be
found in southern
France
By Patrick Dineen
NÎMES, France — Air Transat’s new Toronto-Marseille flights have made it easier
to discover the fields of lavender, the landscapes that inspired great painters and
the wine and food of southern France.
But this region also sports some of the
most spectacular artifacts from Roman
times. And, unlike many sites from ancient
Rome that are in ruins, many of those in
this part of France are in pretty good shape.
A short drive from Marseille-Provence
airport is the city of Nîmes, well known
for the Maison Carrée, a Roman temple
from the first century dedicated to the
adopted sons of the Emperor Augustus.
Built of limestone from nearby quarries,
it is the only fully-preserved temple
from the ancient world and has been
used over the centuries as a city hall,
horse stall, church for monks and an archeological museum.
Nearby is an understated contemporary art museum designed by Sir Norman Foster that doesn’t compete with
or try to overshadow the temple but
actually reflects it.
On the top floor of the Musée le Carré d’Art with a panoramic view over the
city is Le Ciel de Nîmes, a top restaurant
specializing in regional cuisine.
Nîmes is known for its annual bullfighting festivals or feria and one of the
centres of the activities is the Hotel Imperator, right in the centre of town.
In the past the hotel attracted ce-
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topnews
This first century engineering project brought water 50km to the city of Nimes.
One part of the museum looks at the
importance of water in the day-to-day
life of this Roman town.
Throughout the museum, multimedia technology accurately recreates
images from the past. A multi-screen
show, themed around water, immerses
visitors in the history of the town of
Nîmes as they discover the part that
water plays through scenes from daily
life. Film, background audio and illustrations of the town in both ancient
and modern times all play a part.
Providing over 30,000 cubic metres of
water each day, this Roman town could
supply its population with baths, public
fountains and other aquatic features.
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lebrities ranging from Ava Gardner to
Ernest Hemingway and from Pablo Picasso to Jean Cocteau.
The 60-room property today is used
by tour operators such as Collette and
Insight as well as Transat Holidays.
The hotel goes through up to 5,000
bottles of champagne during the festivals around the bullfighting which
takes place in another Roman building, a first century amphitheatre holding more than 20,000 spectators and
one of the best preserved from days of
the empire.
The feria is the second biggest event
in Europe after Oktoberfest and the hotel does 20% of its annual business during the two festivals running from the
end of May to early June and for three
days in September.
A few miles from Nîmes is the bestpreserved part of the world’s most famous aqueduct – the Pont du Gard
with its 49 arches, part of a 50-kilometre construction which brought water
to Nîmes over bridges and through tunnels with a change in altitude of only 17
metres.
Recreational activities such as hiking
and kayaking are readily available as is a
museum which gives a comprehensive
look at the history of the site.
The museum also looks at the genius
of Roman engineering and how it transported water across the Roman Empire
while a huge illuminated map gives the
visitor a guide to the principal aqueducts in the empire.
Another section of the museum recreates the construction site with lifesized reconstructions of the Pont du
Gard’s quarries, its canal and two of the
arches on its third level, showing how a
combination of planning, ingenuity and
technical skill went into the construction of the site.
Overlooking the exhibition is a giant
screen showing the path taken by the
channelled water.
Finally there is a modern history of
the Pont du Gard with scientists and
historians from the past and the present comparing their observations.
One gallery features the quarrels
about old and new techniques during
the 19th-century debate on the restoration of Nîmes’ Roman canal.
Another features a panorama displaying the various repairs and restorations
of the Pont du Gard from the Middle
Ages through to modern day France.
This month Travelweek has featured
the attractions of Marseille (June 5 issue), Provence (June 19 issue) and
Languedoc Roussillon. Many clients
might choose a driving vacation and
here are a range of places to stay and eat
that are typical of the region.
How to get there:
Air Transat offers four flights a week
to Marseille from Montreal and one,
NON-STOP FLIGHTS to Honolulu,
Kona and Maui from Calgary
and Vancouver
aircanadavacations.com/agents
Details at aircanadavacations.com/agents. New bookings only. Subject to availability at time of booking. Offer is subject to change without notice. Not applicable
to group bookings. Flights operated by Air Canada rouge. For applicable terms and conditions, consult www.aircanadavacations.com. Holder of Quebec permit
#702566. TICO registration #50013537. BC registration #32229. Q ®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited
Partnership, 1440 St. Catherine W., Suite 600, Montreal, QC.
9217
Recommend a once-in-a-lifetime
SUITE
Beachfront Grande Rondoval Butler Suite at Sandals Grande St. Lucian
Renowned the
world over as the
resorts made for love, the spectacular suites and villas
of Sandals ® Resorts are so exotic, so opulent and so
decadently romantic they could only be named “Love Nest
Dream Suites.” Available exclusively at Sandals Resorts,
these luxurious sanctuaries are designed entirely with
the ultimate romantic escape in mind. We thoughtfully
included every sensuous detail from intimate garden
grottos and private plunge pools to fully stocked bars and
spacious bedrooms with plush beds, oversized spa tubs and
walk-in showers built for two. All Love Nest suites include
concierge service, as well as room service, and in top-tier
accommodations, professionally trained butlers that cater
to your client’s every whim. It’s the perfect pairing of worldclass luxury and island-style romance. In fact, with suites
this spectacular, many guests never want to leave them.
Sunset Bluff Millionaire Butler Villa Suite at Sandals Regency La Toc
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topnews
new this year, from Toronto on Mondays with Club Class and Economy.
Club Class features exclusive, spacious
Club cabin with wider, leather seats;
two dedicated flight attendants, specially selected travel amenities, complimentary seat selection service,
generous baggage allowance – 40 kg
(88 lb) checked, 15 kg (33 lb) carryon, exclusive check-in counter, priority queue at select airport security
checkpoints, priority boarding, priority baggage service, welcome cocktail,
choice of select wines, complimentary beverages and snacks and choice of
gourmet meals.
Where to stay:
Hotel Imperator in Nîmes. Steps from
the city’s major attractions and the centre of the action during the city’s festivals – hotel-imperator.eu/
Hôtel de l’Horloge in Avignon. Centrally located and an easy walk to the
Papal Palace and the famous bridge –
hotel-avignon-horloge.com/uk/
Hotel Bastide de Voulonne is a Provencal farmhouse with 13 large rooms and a
dining room featuring farm fresh organic
cuisine – bastide-voulonne.com/en/
Hotel Benvengudo is a 4-star boutique hotel in an authentic Provencal
country house, surrounded by gardens
and featuring a fine restaurant and in
a setting of pine forests, olive groves,
lavender fields and almond orchards –
benvengudo.fr.
Hotel Cezanne in Aix-en-Provence is
one of the city’s first boutique hotels
situated in the cultural and historic city
centre, a stone’s throw from the shops
and restaurants – cezanne.hotelaix.
com/index_uk.php.
Grand Hotel Beauvau Marseille Vieux
Port - MGallery Collection is an Accord
Thailand Beaches
BANGKOK KRABI
14 days | 12 nights
Was:
$
BOOK BY AUGUST 31
SAVE
$
$
2849
2349
From Vancouver,
Calgary or Edmonton
Aug. 15 – Oct. 31, 2014
Add taxes & other fees: $540
Add $50 each way for travel on Thursday to Saturday
Daily departures
Add $190 for departures from Toronto, Ottawa or Halifax
Add $225 for departures from Winnipeg
1000
per couple*
aircanadavacations.com/agents
Prices are in Canadian dollars, apply to new bookings only and for departure dates as indicated. Prices are per person based on double occupancy unless otherwise stated in
Economy class. Non-refundable. Subject to availability at time of booking. International flights operated by Air Canada. Holder of Quebec permit #702566. TICO registration
#50013537. BC registration #32229. Q *Valid for travel completed by Oct. 31, 2014 Q ®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram
Limited Partnership, 1440 St. Catherine W., Suite 600, Montreal, QC.
9196
Hotel that overlooks the Old Port and is
on the main shopping street – mgallery.
com/fr/hotel-1293-grand-hotel-beau
vau-marseille-vieux-port-mgallery-col
lection/index.shtml.
Where to eat:
Le Ciel de Nîmes is on the top floor of
Sir Norman Foster’s contemporary art
museum overlooking the first century
Roman temple – lecieldenimes.fr
Restaurant Le Carré d’Art is also near
Nimes’ top attractions and features
fresh from the market ingredients and
local wines – restaurant-lecarredart.fr/
Restaurant L’Estagnol is in a peaceful location, right in the centre of Saint
Rémy de Provence for those following
in the footsteps of Vincent van Gogh –
restaurant-lestagnol.com.
Restaurant Drôle d’Endroit in the
centre of Aix is a colourful and quirky
place –droledesite.fr/.
Le Miramar on the Old Port is the
place to eat bouillabaisse in Marseille.
Les Arcenaulx is on a large square
about a block from Marseille’s Old Port
and this restaurant features walls lined
with both old and new books as well as
a gift shop – les-arcenaulx.com.
ACTA holds twoday conference for
travel and tourism
educators
TORONTO — ACTA held a two-day
conference for travel and tourism
schools educators and professors at
Centennial College earlier this month.
The conference was directly in line with
ACTA’s strategic priority to increase interest in the travel industry as a career option and work with travel programs on
curriculum and content to ensure that
graduates are immediately employable.
Educators from across the country
attended the two-day event.
Sessions included an overview of
Manuversity presented by Janet Pacini
Thibodeau, Paul Pousin and Mike Sanderson from Manulife Travel Insurance, Technology and Skills in the Travel Industry
presented by Robyn Cino from Tripcentral.ca, The 2014 Travel Industry - Teaching the Students What They Need to
Know presented by Rob Stockman from
Transat Distribution, Teaching Cruising
and Job Opportunities in the Cruise InContinued on page 22 ...
Romance & Weddings
From luxe amenities to free weddings
for groups, Mélia Hotels has it all
by Cindy Sosroutomo
Meliá Hotels International knows how to
pull off the kind of destination wedding
couples dream about. Just ask Nanor
Apikian, Meliá Cuba Wedding Specialist, who says the company celebrates
three types of weddings: Civil, Renewal
of Vows, and Symbolic, all of which are
ultra-romantic and hassle-free.
“Brides and grooms can expect the
wedding planning to be very simple. I
assist the travel agents every step of the
way and am here to answer any question
they may have. I make sure that the bride
and groom send in copies of all the required documents and forward them to
the on-site wedding coordinators. I also
communicate all of the clients’ special
requests to the hotel,” she says.
According to Apikian, customization is
key when it comes to planning a destination wedding. More and more couples
are interested in “doing something special
or unique on their wedding day, such as
getting married on an island or a virgin
beach,” which is possible for an additional
fee at properties in Cayo Largo and Cayo
Guillermo. In Cayo Guillermo, for example, Apikian says couples can marry
underwater at the new Meliá Marina
Varadero, or enjoy an intimate ceremony
or private cocktail on a catamaran.
And since the best things in life are often
free, Meliá also offers a free wedding package for groups. Suggest one of the three
upscale Paradisus Resorts in Cuba for those
travelling with as few as 10 guests to receive
a free wedding package that includes notary fees, room upgrade, musicians during
the ceremony, the rehearsal and wedding
dinners, late checkout and more. Also
available at Paradisus Resorts is the Royal
Service, which is best described as an exclusive hotel within the resort. At the heart of
it all are luxury all-suite accommodations
enhanced by butler service.
If your clients choose a Meliá Hotel for
their wedding, which is in fact the com-
pany’s most famous brand for weddings,
their free wedding package with as few
as 15 guests will include many valueadded items. The Level rooms, offered
on exclusive floors of selected Meliá
Hotels, will allow clients to enjoy similar
amenities as the Royal Service available
at Paradisus Resorts.
And if you’re wondering which resort
is the most popular for destination weddings, Apikian points to Meliá Las Dunas. This upscale property is followed by
Paradisus Varadero Resort & Spa, Meliá
Peninsula Varadero, Meliá Cayo Santa
Maria, Meliá Cayo Guillermo, Sol Palmeras and Sol Rio de Luna y Mares.
Meliá Hotels International offers 27 hotels on the island of Cuba and is considered
a wedding and honeymoon specialist on
the island. From adults-only to familyfriendly properties, the company’s wide
choice of properties allows couples to plan
the perfect wedding suited to their needs.
ca.weddingcubachannel.com
Romance & Weddings
Couples Resorts
offers endless
possibilities for
couples marrying
in Jamaica
Couples Resorts makes destination weddings look so easy, thanks to dedicated
wedding planners and specially designed
packages that suit any style or budget.
Brides and grooms can add personal
touches when working with a Wedding
Planner, which is included in wedding
packages. Also included are the wedding
officiate, celebratory t-shirts, designer
wedding cake, fresh floral arrangements,
sparkling wine, an exclusive registry, personal photographer and access to the
company’s automated event calendar.
As an added bonus for couples, when
staying at least six nights they’ll receive
a wedding for free at any of Couples Resorts’ four properties in Jamaica. Wedding ceremonies are subject to a manda-
tory processing, government licencing
and administration fee of $250, which is
not included n the price of the wedding
package. Vow renewals cost $250, regardless of length of stay, and are not subject
to a mandatory processing, government
licencing and administration fee.
Travel agents also benefit from booking weddings with Couples Resorts.
They earn 10% commission on any wedding package booked plus $10 for every
night booked. Agents will also earn one
free night for every seven nights booked.
Travel agents can sign up to become
a preferred agent.
couples.com/travel-agent/signup.php
IslandsEscapes by
Goway offers the most
romantic getaways in
exotic locales
There’s more to love about IslandsEscapes, a division of Goway travel, which
is offering added savings on a nine-day
luxury Tahiti package. The perfect destination for a romantic retreat, Tahiti
can often be found on the bucket lists
of leisure travellers, especially honeymooners and couples in love.
For US$4,409 per person, travellers can
spend six nights at Le Meridien resort in
Bora Bora in an overwater bungalow
(complete with glass-bottom floors and
a balcony), one night at Le Meridien Papeete, all inter-island and airport transfers
in Tahiti and flights from Los Angeles to
Tahiti with air taxes. Add-ons from other
Canadian gateways such as Toronto and
Calgary are listed.
This package includes two free nights
and a free upgrade valued over $2,700
per couple for bookings made before
July 31, 2014. Honeymooners or couples celebrating an anniversary will receive special amenities.
For the most discerning of clients,
Goway now offers a brand new product: the all-inclusive Brando resort,
Sense of love
A look. A caress. A new beginning. A colorful sunset frames the romantic
moment when two paths become one. Love, it’s another of the senses of Cuba
you can enjoy in any of the Melia hotels with special programs designed for
an unforgettable wedding & honeymoon.
www.weddingcubachannel.com
PA R A D I S U S I M E L I Á I T RY P I S O L H OT E L S
M E L I AC U B A . C O M
HAVANAt.FMJÈ$PIJCB*.FMJÈ)BCBOB*5SZQ)BCBOB-JCSFSANTIAGO DE CUBA t.FMJÈ4BOUJBHPEF$VCBVARADERO t1BSBEJTVT1SJODFTBEFM.BS*1BSBEJTVT
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DREAMS COME TRUE WHEN YOU CELEBRATE WITH US
Celebrate your new life together in one of the most awe-inspiring settings in the world. Whether proclaiming
your love with vows on your own private island or casting your honeymoon wishes among the Caribbean stars,
our heritage is built on creating lifetime moments that are as unique as your love for each other. From intimate
dining venues on white-sand beaches to unforgettable reception settings, your dreams are our reality.
inclusion highlights
Honeymooners receive a bottle of sparkling wine and a 25 minute couples massage in our spa*
Elegantly appointed rooms & suites, 24 hour dining from gourmet to casual, Unlimited premium brand drinks,
Scuba diving, waterskiing, paddleboard, Hobie cat, windsurfing, Unlimited golf green fees and transfers,
Roundtrip airport transfers, Personalized in room mini bar and resort-wide wifi, All tips and gratuities
*To receive your complimentary bottle of sparkling wine and a 25 minute couples massage, a minimun stay of 6 nights and valid proof of marriage is required.
Honeymoons must commence within 30 days of wedding date.
®
TOWER ISLE
SANS SOUCI
SWEPT AWAY
NEGRIL
800.268.7537
COUPLES.COM
Romance & Weddings
Newlyweds save 30%!
0DOGLYHV+RQH\PRRQ11 days
Request our Travel Planner
Air from Toronto on Qatar Airlines, 7 nts Anantara Veli in overwater bungalow,
transfers, breakfast daily, $25 Spa credit, 3-course dinner, sparkling wine,
honeymoon gift.
Call Toll Free or visit JRZD\FRP *Pp, twin. Travel 1-30 Sep’14. Taxes included. Subject to availability. TICO#1543989. 3284 Yonge Street, Toronto, ON.
owned by the estate of Marlon Brando. Located on the private island of
Tetiaroa, the property is accessed by
private plane and features 35 villas on
white-sand beaches. Packages include
all meals, drinks, daily excursions, spa
treatment and more. The resort is accepting bookings on July 1.
For honeymooners, more savings can
be had on an 11-day package in the Maldives. Couples who stay at the five-star
Anantara Veli will receive a complimentary romantic dinner for two, a bottle of
sparkling wine and a $25 spa credit. Prices start from $4,249 from Toronto with
add-ons from other gateways available.
Goway is also offering one-night complimentary with a minimum four-night
stay, and a $250 resort credit.
“IslandsEscapes by Goway can custom-make the perfect island honeymoon, destination wedding or
romantic getaway in Tahiti, Fiji, the
Cook Islands, Maldives, Seychelles or
Mauritius. We can also put together
a multi-destination package for travellers who would like to island-hop
or combine two unique destinations,
such as Dubai and the Maldives, or
the Cook Islands and New Zealand.
Goway also provides a free honeymoon registry,” said Bronwyn Hodge,
IslandsEscapes General Manager.
goway.com
Signature Vacations
caters to growing
number of destination
weddings
According to Signature Vacations, an increasing number of couples are choosing
to get married in a luxury tropical setting surrounded by family and friends,
making destination weddings the fastest
growing trend in the travel industry.
To meet growing demand, the company offers a wide range of wedding
services through Signature Weddings.
Comprised of an experienced team that
provides expert guidance and bilingual
service, the company has specialized in
destination weddings for decades.
Not only will Signature Weddings assist the bride and groom in everything
from wedding licences and officiants,
it also offers comprehensive wedding
packages and an elegant collection of resorts and hotels. One of the top choices
among couples is the Dominican Republic, where premium resorts are all-inclusive and reception costs are reasonable.
One particular favourite is the Hard
Rock Hotel & Casino in Punta Cana,
where couples can choose from six wedding packages. Located on a spectacular
stretch of beach, this property has successfully hosted thousands of weddings.
Other ideal choices for a tropical wed-
ding in the Dominican Republic include
the deluxe RIU Palace Resorts in Punta
Cana, which is comprised of Riu Palace
Bavaro, Riu Palace Macao and Riu Palace
Punta Cana. Wedding clients who book
10 guests or more at any RIU Resort in
the D.R. will receive a free Diamond Wedding package from Signature Weddings.
This package includes five hours of consultation with a professional wedding
planner, consultation on legal requirements and paperwork, pre-screening of
wedding vendors and review of vendor
contracts, and a personalized and interactive wedding website.
And to kickstart wedded life on the
right foot, Sunwing Airlines offers VIP
treatment from the get-go. This includes
pre-boarding from all Canadian gateways and a dedicated overhead compartment for the wedding dress. All
Signature Vacations packages include
Sunwing Airlines’ award-winning Champagne Service featuring a complimentary glass of champagne, hot towel service,
Hot & Fresh Bistro meals served with a
choice of wine at lunch and dinner, complimentary in-flight entertainment and a
generous free 20kg baggage allowance.
For $40 more per flight segment, travellers can upgrade to Sunwing’s Elite Plus
service, which includes advance seat selection, separate check-in and more.
signaturevacations.com
TORONTO DEPARTURES
21(:((.Ř$//,1&/86,9(
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Riu Palace Punta
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795
$
+ $425 taxes
Britain & Europe
Rhone River, Lyon City, France
Travellers can book 2015 A Rosa
Cruises through Auto Europe
by Cindy Sosroutomo
Auto Europe has extended its partnership with David Morris International into 2015, providing reservation services for A Rosa Cruises.
Next year will see an increase in
the number of departures to 116.
Not only will there be more departures to choose from to the Rhone/
Saone, Rhine, Danube, Moselle and
Main rivers in Europe, the number of
choices in shore excursions have also
increased.
A Rosa Cruises has created a new
flexible dining plan for breakfast,
lunch and dinner with a two-hour
window for each meal, upscale superior buffets with cooking stations combined with a private dining room, or
on a reservation basis in the evening
for guests who want a three-course
plated dinner.
Fares have been reduced on many
2015 sailings. Clients can also save
$1,000 per couple with early booking
incentives when making a 2015 reservation by Dec. 31, 2014.
Auto Europe services over 10,000
car rental locations in over 135 countries worldwide. In addition, the company services three-, four- and five-star
worldwide hotels through its tour division, Destination Europe.
For additional information, detailed
itineraries and pre- and post-sailing savings on car rental services, chauffeur
meet and greet at the pier and hotel
services, call 1-855-552-7672.
To take advantage, clients simply
book an economy class, four-door,
manual transmission car rental with air
conditioning and receive a free upgrade
to a compact class, four-door, manual
transmission with air conditioning at
no additional cost. In addition, the first
additional driver is free with any car category reserved in the U.K.
This upgrade offer is valid for pickups
from July 1 through Aug. 31, 2104 and paid
by Aug. 31. Offer cannot be combined
with any other promotion or discount
and are subject to change without notice.
autoeurope.ca
Clients receive free
CIT Tours focuses
upgrade on U.K.
rentals when booking on flexibility
with Independent
with Auto Europe
Auto Europe is kicking off the summer Rail Tours
season with sizzling savings on travel to
the U.K.
CIT Tours is offering the ultimate freedom with its flexible rail tour arrange-
Britain & Europe
ments in Europe. Combining Europe’s
extensive rail system with the continent’s
most fascinating cities, the tour operator
has created a wide range of Independent
Rail Tours that offer discerning travellers
convenience and flexibility.
While well-structured and featuring pre-booked services like city tours
and excursions, CIT’s Rail Tours offer
enough free time for travellers to explore and enjoy as they please. These
tours can also be customized and
fine-tuned to suit each traveller’s particular needs.
Available throughout Europe, Rail
Tours include the seven-day ‘Leonardo Tour’ in Italy (a long-time CIT
bestseller), the ‘Shakespeare Country
& Celtic Wales’ in Britain, the ‘Paris
& the Charms of the South’ tour in
France, the ‘Rioja Wines & the Land of
Castles’ in Spain, ‘The Romantic Road’
rail tour in Germany, and the ‘Capitals
& Imperial Cities’ tour that combines
Austria, Czech Republic and Germany, to name a few.
cittours.ca
Globus family of
brands to debut slew
of new tours in 2015,
offers year-round
departures
With 85 years of experience under its
belt, it’s safe to say that Globus staffers
know Europe inside and out. This has
been proven once again with the introduction of brand new itineraries that
include the 16-day ‘Beautiful France’,
the 12-day ‘Lisbon & Northern Spain’
and the eight-day ‘Italian Vista’ tours.
And as an added bonus to those who
prefer to travel during the off-season,
DHTour
of the company’s nearly 80 tours in Europe, 14 have become so popular that
they are now offered year round.
“Savvy travellers know that off-season travel has a lot of plusses, such as
fewer crowds and affordable pricing,”
said Stéphanie Bishop, managing director for the Globus family of brands in
Canada. “And in southern Europe, the
climate is so temperate that travelling
off season is very pleasant.”
Some of the year-round tours available include ‘London & Paris’, ‘Essential
Europe’, ‘Introduction to Ireland’, ‘The
Best of Spain’ and five itineraries in Italy.
Monograms, Globus’ pre-packaged
independent vacation brand, has also
jumped on the year-round bandwagon.
Of the company’s 65 itineraries, there
are seven available throughout the year,
including ‘A Week in London & Paris’
(the top-selling European itinerary), ‘A
Week in London, Paris or Rome’, and
the 10-day ‘Rome, Florence & Venice’.
“Like all of Monograms’ tours
worldwide, you get to deliver an FITfeeling tour to your client, combining
sightseeing with lots of free time, and
you can make the booking in a fraction of the time an FIT would require,”
added Bishop.
For your faith-based clients, the Globus family is the only major tour operator to have a faith-based division specializing in tours for Christian groups
and individuals to Europe, Israel and
Jordan. Tours are offered by both Globus and its sister value-brand coach
company, Cosmos, which offers a new
12-day ‘Shrines of France & Lourdes’.
And on the river cruise side of the
family, Avalon Waterways will offer 27
European itineraries ranging in duration from five to 24 days. New will be
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the ‘Rhine & Rhône Revealed’ itinerary
that sails from Amsterdam to the Côte
d’Azur, as well as a new opera-themed
cruise featuring members of the Calgary Opera. There’ll also be a departure with 10,000 Places to See Before
You Die author and Avalon godmother Patricia Schultz.
In all, Avalon will have 81 sailings of
special interest cruises in 2015, with
themes as diverse as impressionist art,
beer, Jewish heritage, golf, wine, Christmas markets and wellness.
agentlingo.ca
Grecian Holidays
covers all the
essentials with
comprehensive
Turkey tour
With a destination as ancient and
wonderfully mysterious as Turkey,
travellers often need a bit of guidance
as to what to see and do during their
stay. Grecian Holidays takes the guesswork out of planning by including all
the must-see attractions in its 11-day
‘Essential Turkey’ tour.
“When planning this tour, we really
wanted to capture the true essence and
spirit of this exciting destination,” said
John Andreopoulos, President of Grecian Holidays. “So we made sure to include all the spectacular sights Turkey
has to offer, and also threw in plenty of
local mouthwatering cuisine and top
notch accommodations.”
Kicking off in Istanbul, ‘Essential
Turkey’ begins with a half-day tour
that visits the Hagia Sophia (the largest church of its era), the Blue Mosque,
800.387.0711
the Byzantine Hippodrome and the
Grand Bazaar, the world’s largest covered market featuring more than 4,000
shops. From there the itinerary continues to the capital city of Ankara where
travellers will tour the Hittite Museum and Ataturk’s Mausoleum before
departing for Cappadocia. While en
route, they’ll stop at picturesque Salt
Lake for beautiful views.
While in Cappadocia, there’ll be
plenty of photo ops at the Valley
of Uchisar, the Pasabag Valley and
the Goreme Valley, home to ancient
churches adorned with preserved
frescoes. Travellers will also visit Kaymakli (or Derinkuyu), one of the most
famous underground cities in the
world, and visit a local cooperative to
learn about the production of Turkish
carpets and handicrafts.
Heading west, the tour then follows
the ancient Silk Road to Pamukkale
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via Konya while stopping at the Sultanhani Caravanserai along the way.
Upon arrival in Konya, travellers will
visit the Monastery and Mausoleum
of Mevlana Rumi, founder of the mystical movement of ‘Dervishes’, then
make their way to Pamukkale, also
known as the Cotton Castle. Here,
they’ll get the chance to bathe in
warm thermal waters that come from
17 hot water springs in the area.
From there, the tour continues to
Hierapolis, home to the famous travertine and the Greco-Roman settlement of Aphrodisias. Travellers will
feel like they’ve stepped back in time
during a stop in Ephesus, where they
can explore such ancient structures
as the Temple of Hadrian, the Library
of Celsius and the magnificent Grand
Theatre. Pilgrims and history buffs
will also marvel over the nearby Last
Residence of Virgin Mary.
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The itinerary winds down with
visits to Pergamum, which boasts
the Asclepium Sanctuary and the
Acropolis, as well as the city of Troy.
On their way back to Istanbul, travellers will cross Dardanelles by ferry and
have the option to visit Gallipoli, the
famous WWI frontline.
‘Essential Turkey’ offers four departures with a special promotional
price starting at $899 per person,
double occupancy. These departure
dates include July 3, July 10, July 31
and August 7, 2014. Price includes 10
nights’ accommodation, 10 breakfasts,
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*Toronto departures via Lufthansa in K and T Class . Price shown is per person, based
on double occupancy including the Bonus $200 savings of $200 and the Cash Discount of $60. Price does not include taxes and fees and is subject to availability at
the time of making new individual bookings. Price includes: roundtrip international
airfare, domestic flights, transfers, accommodation, sightseeing and select meals as
noted in the tour itinerary. For complete description and terms and conditions, refer
to the Transat Discoveries 2013-2014 brochure or visit transatdiscoveries.com. Transat Discoveries is a division of Transat Tours Canada Inc., and is registered as a travel
wholesaler (ON #50009486) with offices located at 191 The West Mall, Suite
800, Etobicoke, ON, M9C 5K8.
seven lunches and seven dinners, professional English-speaking guide, all
transfers, excursions and tours by airconditioned minibus or motorcoach,
entrance to museums and sites and
tipping in hotels and restaurants.
And as a special bonus, travel agents
will receive 12% commission when
booking any of these departure dates.
www.grecianholidays.com.
Hard Rock Hotels
opens in Ibiza, first
ever property in
Europe
With locations in Bali, San Diego, Singapore, Macau and more, Hard Rock
Hotels & Casinos shows no sign of
slowing down with the highly anticipated grand opening of its first European property, Hard Rock Hotel Ibiza
in Spain on June 13.
“The opening of our first European
hotel in Ibiza — a location perfect for
Hard Rock Hotels — is a great accomplishment and we look forward to enhancing the destination’s celebrated
music scene and nightlife through our
iconic vibe and entertainment,” said
John Galloway, chief marketing officer
of Hard Rock International.
In keeping with Hard Rock’s passion
for music, the company inaugurated
the property with a celebration featuring its signature Guitar Smash and performance by three-time Grammy award
winner Nile Rodgers of the legendary
band Chic. To end the show, Nile invited fans on stage for the grand finale as
the band played one of its greatest hits,
‘Good Times’.
Building upon the first concert, Hard
Rock Hotel Ibiza will continue to rock
out with an impressive summer lineup
comprised of Ellie Goulding, Robin
Thicke, Snoop Dogg and Icona Pop,
among others.
The new property offers more than
490 rooms, including 235 suites, plus
a vast number of amenities like Rock
Spa, Body Rock workout facility, 8,600
square feet of meeting space, iconic
music memorabilia and the Rock Shop
featuring classic Hard Rock merchandise. The hotel also includes a lobby bar,
kids club, teen venue, beach club, private swim-out pools for specialty suites
and two pools enhanced with bars, private cabanas and poolside service.
hardrockhotels.com
Guests feel like
royalty with new
package at The
Stafford London
The Stafford London hotel is offering
all guests to feel like royalty with its ‘Fit
for Lords and Ladies’ package. Designed
to give guests the ultimate royal treatment, this package is priced from an approximate $2,429 and is available now
through Dec. 31, 2014, inclusive.
Included in the package are accommodation for two in the elegant Main
House, the charming Carriage House or
the contemporary Mews Suites, breakfast for two and afternoon tea in The
Lyttelton restaurant and lounge, fivecourse dinner for two prepared by Executive Chef Carlos Martinez, curated
wine tasting for two in The Stafford
Wine Cellars guided by Master Sommelier Gino Nardella, Royal passes for two
to Tower of London, Kensington Palace,
Florence, Italy
Blue Mosque, Istanbul, Turkey
Hampton Court Palace and Banqueting House, plus one-way transfer to one
palace from The Stafford.
The Stafford London by Kempinski
is located in the heart of London in
quaint St. James’s. In addition to a restaurant, bar and wine cellars, the hotel
also offers five private dining rooms,
a fitness studio, chauffeur service and
children’s services.
kempinski.com
Clients can enjoy
Europe in autumn,
winter & spring with
Insight’s 2014/15
Collection
Insight Vacations’ 2014/15 Europe Autumn, Winter & Spring (AWS) collection
is jam-packed with travel options and
incentives that will make the off-season a
good time to visit. Featuring 34 holidays
as well as a host of Signature Experiences, Signature Dining and signature hotel
properties, the collection highlights the
EUROPE
HOTELS & VILLAS
very best of Europe, including the Eastern
Mediterranean and Christmas Markets.
“Our guests can look forward to
staying in the most distinctive hotels
throughout Europe, enjoy authentic
Signature Experiences with passionate
characters such as farmers and artists, and taste the local specialties and
produce of the regions they visit,” said
Cris David, president, Insight Vacations Canada. “Milder weather, smaller
crowds and more opportunities to
enjoy the sights uninterrupted, along
with a 24% savings over our summer
European offerings makes travelling to
Europe with Insight during this time of
year more enjoyable and offers travellers the best value.”
Highlights include the 16-day
‘Treasures of Turkey’, which kicks off
in Istanbul, renowned for its archeological wonders and historic centre.
While here, travellers will visit the
Blue Mosque and enjoy a Signature
Experience aboard a cruise of the Bosphorus Strait, one of the world’s busiest waterways. In Cappadocia, they’ll
catch a folklore show over a din-
ner of local Turkish fare and explore
the underground cities of Göreme
where rock-cut churches and fairytale
chimneys can be found. Other highlights include a stop in Konya to see
the Whirling Dervishes, a visit to the
13th-century Caravanserai, and a stay
at the five-star luxury Kolin Hotel, an
Insight signature property.
Also of particular interest is the
11-day ‘Easy Pace Italy’, which travels from Rome to Venice with a stop
in Florence along the way. Signature
Experiences include VIP entrance to
the Vatican Museums and the Renaissance Bramante Staircase, and a
visit to the Forum and Colosseum in
Rome. Clients will also stop at a Tuscan winery, marvel over the Statue of
David in Florence at the Accademia
Museum with a local historian, and
learn about glass blowing and lace
making in Venice.
Travellers can take advantage of an
Early Payment Discount of up to 7.5%
on selected 2014/15 Europe Autumn,
Winter & Spring tours when they book
and pay in full by July 17, 2014.
airliners.ca
877 727 6387
atourz.ca
grecianholidays.com
VACATION PACKAGES
SIGHTSEEING & TRANSFERS
FLIGHTS/CAR RENTAL/RAIL
topnews
Continued from page 12 ...
dustry presented by Mary Ogaki from
Royal Caribbean Cruise Line and Certification in the Travel Industry presented
by Craig MacDonald from CTHRC and
Christine Chilton from ACTA.
The conference also included a travel
industry panel and open sessions for
the educators to have the opportunity
to share ideas and brainstorm.
Princess and Cunard
name Christine Kelly
to eastern Canada
sales post
SANTA CLARITA, CA — The Princess
Cruises and Cunard Line sales team has
named Christine Kelly as the new business development manager to support
travel agents in eastern Canada.
MARKETING PLANS MUST INCLUDE
SOCIAL MEDIA
By JILL WYKES
IN THIS COLUMN WE WILL
EXPLORE SOCIAL MEDIA AS A
CHANNEL FOR HOME-BASED
TRAVEL AGENTS TO REACH AND
KEEP IN TOUCH WITH THEIR
CUSTOMERS.
The first thing that is important to stress,
is that social media will NOT reach all
your customers. We all know the diehard
“I will never be on Facebook” people and
many more who wouldn’t have a clue how
to tweet. Never mind Pinterest, Reddit, Instagram and many, many more that many
people have never heard of.
And yet the younger generation relies heavily on social media, and so do some of their
parents. You can’t afford to ignore this channel. And what’s more, it’s essentially free.
Now if this is sending you into a mild
panic, relax! Many host agencies have addressed social media as part of their marketing programs. You will hear the word
tossed about a lot. But some offer far more
comprehensive social media marketing
tools and technology than others, so when
you are looking for a host agency, be sure to
really explore how they will help you reach
your clients and potential clients using social media.
And, most important, ask what the
cost is for the templates and technology
to do so.
First, you will need your own website.
Then ask your host agency if they can provide you with the ability to post messages to
a lot of social media sites simultaneously.
Do they provide templates for the social
media sites? How easy is it to create your
message or flyer? Are there social media-
appropriate messages for you to adapt as
your own?
Social media messages need to be short,
to the point, funny, clever or poignant, and
need to attract attention. Does your host
agency help you with this? Social media is
Many host agencies
have addressed social
media as part of their
marketing programs.
You will hear the word
tossed about a lot. But
some offer far more
comprehensive social
media marketing tools
and technology than
others.
not the place for hard sell, so you will need
to tailor your messages to fit the medium.
Instead of “Punta Cana hotel & flight
$599”, you will want something more along
the lines of “Office getting you down? We can
have you on the beach next week for $599
#bestagentever” [email protected]”
You get the idea. The key is to ask all the
right questions of your host agency so you
can tap into this amazing marketing tool.
BROUGHT TO YOU BY:
“We’re thrilled to add Christine to our
team representing both Princess and
Cunard,” said Brian O’Connor, Princess
Cruises vice president of sales, North
America. “Her years of experience in the
travel industry, as well as skills and expertise in marketing, will be a tremendous asset to the lines and our travel
agent partners in eastern Canada.”
With her extensive knowledge in front
line sales, Kelly will oversee Toronto east,
eastern Ontario and Atlantic Canada
(excluding New Brunswick). Kelly most
previously worked at Expedia CruiseShipCenters as a Franchise Developments
Manager assisting franchises with goal development and marketing plan creation
and implementation. Prior to that, she
managed the marketing for one of the top
Expedia CruiseShipCenters stores, which is
a Strategic Partner for Princess Cruises.
Air Transat launches
Toronto-Prague
service
TORONTO — Air Transat celebrated
the inauguration of its first TorontoPrague flight at Toronto-Pearson Airport last week.
To mark the occasion, the check-in
area was decorated to showcase the
architecture of the Czech capital and
a team of entertainers dressed in traditional garb was brought in to add a
dash of flavour.
Also present were Des Ryan, Air
Transat’s Vice-President, Inflight Service
and Catering, Vladimir Ruml, Consul
General of the Czech Republic in Canada, and Ian Woods, Director of Aviation
Business Development, GTAA, who
wished the first passengers to the City
of a Thousand Spires a great flight.
From June 17 to Oct. 7, 2014, Air
Transat will offer flights departing from
Toronto and Montreal to Prague every
Tuesday. Air Transat now flies to 29
European destinations, and is the first
Canadian airline to offer direct flights
to the Czech capital, a UNESCO World
Heritage site.
topnews
New Harry Potter
attraction to
officially open July 8
at Universal Orlando
Resort
ORLANDO — The Wizarding World of
Harry Potter – Diagon Alley will officially open on July 8 at Universal Orlando
Resort allowing guests to experience
more of Harry Potter’s adventures in an
all-new environment.
Located in the Universal Studios Florida theme park, The Wizarding World of
Harry Potter - Diagon Alley will feature
shops, dining experiences and the next
generation thrill ride, Harry Potter and
the Escape from Gringotts. The new
immersive area will double the size of
the sweeping land already found at Universal’s Islands of Adventure, expanding
the themed environment across both
Universal theme parks.
Guests will enjoy new experiences and
places found in and around London in
the Harry Potter books and films. They
will see the Knight Bus as they stroll
through London, walk the streets of Diagon Alley and explore iconic shops like
Weasleys’ Wizard Wheezes, dine in the
Leaky Cauldron, embark on an adventure through the Gringotts bank vaults
– and more.
Guests will also be able to board the
Hogwarts Express and enjoy a unique
journey as they travel between London
and Hogsmeade.
principal Heifetz, Crozier, Law; Michael
Pepper, President & CEO TICO, and
Karl Higeli, President kdh Tech Solutions Inc.
The speakers will describe an employer’s Duty of Care obligations, TICO
requirements, technology solutions
and an agency’s opportunities for new
business and increased revenues.
“As travel plans are constantly vulnerable to disruptive events including
natural disasters, crime and unfortunate acts of terrorism, managing
travel risks has become an increasingly
onerous task for travel agents,” said
Churchill. As a result, workplace safety
was redefined to include whereever
the employee is working, specifically
travelling on behalf of the company.
That’s why over 51 countries have
Duty of Care legislation defining the
responsibility of incorporated compa-
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TMC panel to
discuss ‘Travel Risk
Management for
your Clients’
TORONTO — e-Travel Technologies will
be moderating a panel session on Travel
Risk Management for your Clients at
the Travel MarketPlace Conference in
Toronto June 26/27.
The moderator is Don Churchill,
President e-Travel Technologies Inc.,
and speakers include: Doug Crozier,
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topnews
nies towards travelling employees, and
it’s important that travel sellers understand what their role plays in this and
how they can best serve their client.
This interactive discussion features a
panel that will describe how and why
travel agencies should provide Duty
of Care solutions to both corporate
and leisure clients and how this will
contribute to customer loyalty and increased revenue opportunities.”
Topdeck experiences
explosive growth
in New Zealand,
guarantees all trips
TORONTO — New Zealand is one
of the fastest growing travel destinations for young travellers according
to global youth travel company Topdeck Travel.
Featured this week:
COLLETTE
†Not valid on group travel. Service is offered on all air-inclusive departures
when within 100 km radius from most major Canadian gateways. Other
restrictions may apply; call for details. $300 savings based off an average
12-day parking fee at major airport.
Order
your
travel
brochure
today!
1 800 468 5955
WWW.GOCOLLETTE.COM
Click & Print
Sedan Service Included!
On all air-inclusive tours,
receive roundtrip home
to airport sedan service.
A $300 value!†
Thousands of Guaranteed
Departure Dates
Commission on Land,
Air and Pre-Sold Options
Discounting Protection
– we don’t accept
bookings from online,
discount-only agents
A Full Cash Refund travel
waiver for cancellation
right up to the day prior
to departure
ATTENTION
TRAVEL AGENTS:
ORDER THIS
BROCHURE
HERE
www.envoynetworks.ca
Following a global increase of almost
50% in sales for the ‘Land of the Long
White Cloud’, Topdeck is already officially guaranteeing 100% of its New
Zealand trips only two months into the
2014/2015 season.
Topdeck General Manager, Sarah
Clark said the Topdeck New Zealand
brand had grown from strength to
strength in recent years.
“Our success ultimately comes down
to our long-standing commitment to
give young people the trip of a lifetime,”
she said.
“Young travellers are looking for a
more personalized, handcrafted travel
experience and that is something we
have really honed in on – from the quality of our accommodation to our crew
making dreams come true on the road.”
Topdeck’s New Zealand trips cover
bucket list destinations like Fox Glacier
and Tongariro National Park as well as
overnight stays in a traditional Maori
Marae, farm visits and other experiences many backpackers miss out on.
According to Tourism New Zealand,
the youth market currently makes up 25%
of travellers to the country and has been a
designated focus market since 2010.
For more information on Topdeck trips
to New Zealand, visit topdeck.travel.
Iran officially on
Canadian travel
radars says Intrepid
TORONTO — Iran continues to establish itself as a popular destination for
Canadian travellers as small group tour
operator Intrepid Travel reports the
country has experienced double digit
growth for a third consecutive year.
Intrepid introduced its first trip to
Iran in 2011 answering to the demand
for more departures in the Middle East.
The operator saw an annual growth
over 300% by year two and has reported growth of over 70% already this year.
“Iran has been gaining in popularity
across the globe, but has seen particularly
strong interest for us in Canada,” says Chris-
topnews
tian Wolters, Vice President of Sales & Marketing for Intrepid Travel. “It has the history,
culture and landscapes to rival any destination, yet it still remains a mystery to many
which I think is the real draw.”
The 15-day Iran Adventure tour starts in
Tehran and visits nine different cities, towns
and villages across the country. Travellers
have the opportunity to stay with one of
Iran’s 500 nomadic tribes in a communal
Homestay and visit ancient desert towns.
The Iran Adventure is one of over 40
trips that Intrepid Travel offers to the
Middle East. Other up and coming destinations include Oman, Tunisia and Algeria.
For more information, visit
intrepidtravel.com/Iran.
O a workshop with pre-arranged appointments at the Cité de Nantes,
O an interactive forum based on the
theme of sustainable development,
O presentations
covering various
French destinations,
O an opportunity to discover what
Nantes and the Pays de la Loire destination (incentive and fam-trips) can offer
the business traveller,
O a variety of other events (incen-
tives, soirées…) aimed at encouraging
networking will also take place.
Visitor satisfaction surveys carried
out with French suppliers and international buyers last year at Marseille have
indicated that the original format of
this event, with its blend of conferences,
business meetings and visits, perfectly
meets the needs of delegates.
Visit francemeetinghub.com to find
out more.
Featured this week:
COLLETTE
Atout France
chooses Nantes as
host city for the
second edition of
France Meeting Hub
MONTREAL — Following on from Marseille in 2013, France Meeting Hub, Atout
France’s event for promoting French
business travel, will take place in Nantes
Sept. 24-26 2014.
A strategically important sector of
French tourism, the professional meetings and events industry can now boast
an event that allows it to be promoted
to the international MICE market.
Atout France will invite 130 hosted buyers from 29 countries to come and meet
with around 60 French industry suppliers
at this year’s France Meeting Hub event.
Following on from Marseille in 2013, this
edition will allow guests to discover a new
French business travel destination. Taking
advantage of the dynamism that was created by Le Voyage à Nantes, they will be able
to discover a creative offer with a strong
identity based on the theme of sustainable
development, as Nantes was selected as the
EU’s European Green Capital in 2013.
France Meeting Hub will be centred
around three main themes: meetings,
interaction and shared knowledge, all
of which will be developed during a variety of key events:
†Not valid on group travel. Service is offered on all air-inclusive departures
when within 100 km radius from most major Canadian gateways. Other
restrictions may apply; call for details. $300 savings based off an average
12-day parking fee at major airport.
Order
your
travel
brochure
today!
1 800 468 5955
WWW.GOCOLLETTE.COM
Sedan Service Included!
On all air-inclusive tours,
receive roundtrip home
to airport sedan service.
A $300 value!†
Thousands of Guaranteed
Departure Dates
Commission on Land,
Air and Pre-Sold Options
Discounting Protection
– we don’t accept
bookings from online,
discount-only agents
A Full Cash Refund travel
waiver for cancellation
right up to the day prior
to departure
ATTENTION
TRAVEL AGENTS:
ORDER THIS
BROCHURE
HERE
www.envoynetworks.ca
Click & Print
topnews
If you are a meeting planner, contact
Annabelle Simon in order to register
at [email protected] or
514-288-2026 ext. 226.
LOT offers sale
fares in Business,
Premium Economy
TORONTO — LOT Polish Airlines is offering
Business Class and Premium Economy sale
fares, with savings of up to 19 % in its Premium Economy cabin, and up to 22% in Business class until Aug. 15 on its flights from
Toronto to a number of cities throughout
Poland, Europe and Middle East.
Travel in spacious Premium Economy
class starts from $1,544, or in Business
Class from $3,016 return. These fares include all taxes & surcharges and are valid
for departures until Dec. 15 with a blackout period only for the Premium Economy fare between June 19 and Aug. 21.
LOT’s sale fares require a minimum
three-day stay or Saturday overnight. The
fares are available on any LO flight except
LO 5133-5134. Tickets must be purchased
within 24 hours of reservation.
All of LOT’s transatlantic flights are operated with the new B-787 Dreamliner
aircraft, featuring three classes of service.
The Business Class experience includes
separate check-in, lounge access and spacious seats that recline to a fully flat bed.
Premium Economy passengers with receive benefits such as dedicated check-in,
two pieces checked baggage allowance,
priority boarding, upgraded meal service,
ergonomic seats with 38-inch seat pitch,
and USB and power outlets at each seat.
Some examples of fares are in Business
class $3,016 to Warsaw, a savings of 15%,
and $3,066 to Moscow, a savings of $3,066,
and $3,100 to Tel Aviv, savings of 22%.
Total fare may vary slightly due to exchange rate at time of ticketing.
Any tickets issued by June 30 on
these fares would be eligible for both
agent promotions: Fill the seat and Free
Ticket Promotion.
Visit LOTtravelagents.com for agent
promotion information.
Discover America – Canada completed its second annual run at the Runway race at Toronto
Pearson airport earlier this month. From left: Linda Alois, Frank Decesare, Park N Fly; Brian Naraine,
John Mallia, Oshawa Travel; Annie Cicvaric, Travelweek; Sana Keller, Brand USA; Don Robertson,
SellOffVacations.com; Jennifer Prendergast, Canadian Traveller; Cari Marotta, Visit Kissimmee; and
JC Girard, Softvoyage.
For more information, contact LOT
sales support desk at 1-855-735-5568 or
[email protected].
Bangkok hotels take
a hit, but the rest of
Thailand continues
to grow
BANGKOK — It will come as no surprise that hotel performance in Thailand has been negatively affected by the
recent political turmoil, but the rest of
the country seems relatively unscathed.
These are the key facts shown in the latest Asia Pacific hotel performance report
produced by STR Global and Horwath
HTL that has been released last week. The
reports combine the reporting power of
STR Global, the world’s largest supplier
of hotel performance data, with the local
market knowledge provided by Horwath
HTL Hotel experts, part of the worlds
largest hospitality consulting brand.
Other key points in the report shows
that regardless of the unrest, all markets in
Thailand managed to make year on year
gains in average room rate for the first
quarter, with the luxury sector making
the biggest gains, although at the expense
of occupancy. On the supply side, the up-
scale segment is expected to experience
the most significant growth in the country,
with the pipeline showing the majority of
these coming in the branded segment.
A copy of the report can be downloaded from horwathhtl.com/publica
tions or strglobal.com.
Ambika Gandhi, the consultant at Horwath HTL who co-wrote the report said,
“The results show a resilience of a market
place that has perhaps become used to the
short term impact of political unrest. What
is also clear is that these impacts have had
far less effect on regional Thailand, which
has a very strong leisure industry. We expect to have a much clearer view of what
the rest of the year will be like once the
elections have taken place in July.”
“Bangkok has suffered the most significant declines in demand of all Thai
markets with demand down almost
30% in Q1, while ADR remained flat for
the capital,” said Elizabeth Winkle, managing director of STR Global. “With declining demand, we would expect ADR
to begin to weaken unless the political
unrest comes to an end,” she continued.
“Contrary to the trends in the capital,
the resort markets have seen a strong
increase in ADR, most significantly in
the Luxury segment, leading to a positive RevPAR performance for these
markets.”
topnews
Signature Vacations
riding high on guest
feedback for new
RIU Playa Blanca in
Panama
By Francesca Spizzirri
PANAMA — A shimmering modern
skyline, historical Spanish colonial
buildings, pristine beaches and the 100year celebration of the Panama Canal
are just a few of the things making Panama a hot destination for 2014.
This year Signature Vacations along
with its exclusive hotel partner RIU Hotels & Resorts are doing some celebrating of their own with the addition of
another RIU property in Panama – the
newly opened all-inclusive RIU Playa
Blanca – the first beachfront resort in
Panama for the hotel chain.
Panama is so much more than the famous canal that has defined it for over
a century. It’s a thriving cosmopolitan
The Hong Kong
Tourism Board brings
you the Hong Kong
Specialist program,
an online training
course designed
to provide indepth
understanding of
Asia’s World City that
will equip you with the
latest knowledge to sell
one of the most popular
Asian destinations
for Canadians.
capital with the second-largest duty
free port in the world, surrounded by
lush rainforests and a spectacular coastline that provides guests with a diverse
range of culture and experiences.
With the addition of the spectacular
five-star beach resort on the powdery
shores of the Pacific, in Coclé province,
Signature Vacations is offering travellers
the option of enjoying a full Panamanian
experience by combining a two-night city
break at the Riu Plaza Panama, with a fivenight beachfront holiday at the brand
new Riu Playa Blanca.
“The customer feedback we’ve received
for the newly opened Riu Playa Blanca in
Panama has been fantastic,” says Andrew
Dawson, COO of Sunwing Travel Group.
“It has added a whole new dimension to
the destination and we’re now seeing a
spike in demand for not only the weekly
summer flight but for groups for next
winter, especially from Quebec City and
Bagotville which will be offering Panama
for the first time.”
The hotel’s impressive interior is a contemporary palette of white with highlights
of red throughout, a theme that is carried
into the standard rooms that are comfortably furnished. Suites and family suites are
accented in soothing blue hues. The property’s spacious 573 rooms and suites are
outfitted with all the necessities one would
expect from a five-star RIU resort.
There’s an outdoor spa, a fully-equipped
fitness room and four pools where guests
can swim laps, or lounge poolside. Children will love the kids’ pool and RiuLand
kids’ club. A variety of watersports and
daily activities are also available to guests.
When it comes to cuisine, the resort
has something to offer all palates. Balboa,
the main restaurant, has a large buffet selection of international foods with several
cooking stations. The resort also boasts
three a la carte restaurants for dinner: the
steakhouse Chiriquí, Italian at Il Palazzo
and Asian at Xian.
RIU Executive Chef Victor Perez personally sees to the selection of food and menus
Enrol and complete the program before
July 31st, 2014 to have a chance to
win a trip to Hong Kong, including a
roundtrip Premium Economy Class
ticket courtesy of Cathay Pacific
Airways, accommodation, airport
transfers, tours and more.*
Cathay Pacific offers 10 flights weekly non-stop from Toronto to Hong Kong, 14 flights weekly non-stop
from Vancouver to Hong Kong, and daily non-stop service Vancouver to New York (JFK). From Hong Kong,
Cathay Pacific flies to over 70 destinations in Asia and more than 20 cities across China.
Register at Travelweek’s Learning Centre at www.travelweeklearningcentre.ca
*
terms and conditions apply
topnews/extras
at each new RIU property. His philosophy
is simple. “Every morning I wake up, look
in the mirror and say, ‘Today is my first day
of work.’” Perhaps that is why, 18 years later,
his enthusiasm and passion for ensuring
that guests receive a first-class dining experience continues to be a success.
With five bars including the 24-hour
Sports Bar equipped with pool tables
and Internet kiosks, there are plenty of
places to sit back and enjoy a cocktail. If
late night dancing is on the agenda, guests
can head to Pacha night club for Latin and
international music.
“Panama is the first country in the
entire RIU collection to offer guests a
combined city and beach holiday experience through Signature Vacations,
and we’re very excited about it,” said
Virginia Casado Castillo, Press Manager
America, RIU Hotels & Resorts.
Day excursions include swimming and
snorkelling at Farallon Island, zip-lining
through rainforest canopies, swimming
in natural pools and visiting local markets
and communities to see artisans at work
creating the famous Panama hat, carved
woods and soapstone figures.
Excursions are available through trusted
tour operators. “What makes the day excursions so different in Panama is the authenticity of them. Travellers are taken to
the actual communities of local artisans to
see them working in their natural environ-
Panama Canal
ment. It’s a humbling experience guests
won’t soon forget,” said Casado Castillo.
While in Panama City guests can visit
the Panama Canal, walk the picturesque
streets of the historical neighbourhood
of Casco Viejo (a UNESCO World Heritage Site), as well as enjoy a trendy selection of restaurants, cafés, night clubs,
shopping and art galleries.
Riu Playa Blanca is located 150 kilometres from Tocumen International
Airport. The newly built Scarlett Martinez International Airport is five kilometres from the resort and is scheduled to
open later this year.
Signature offers all-inclusive vacation
packages to Panama with weekly direct
flights on Friday from Toronto with their
Sunwing Airlines’ Champagne Service.
Monday direct flights to Panama City will
run Dec. 15 to April 27, 2015. Seasonal
direct flights on Friday from Montreal,
Quebec City and Bagotville are also available. Visit www.signaturevacations.com
for more information.
notes
Carlson to take 100%
of CWT
Carlson, a global hospitality and travel
company, has entered into a definitive
agreement to acquire from JPMorgan
Chase & Co., the 45% equity interest
JPMC indirectly holds in Carlson Wagonlit Travel (CWT). As a result of this
acquisition, Carlson will own 100% of
CWT. Financial terms of the transaction
were not disclosed. The transaction is
expected to close in July 2014, subject
to customary closing conditions.
fams
CHINA
Tourcan Vacations
Nov. 15-23
Aerial view over pools at Riu Playa Blanca
Tourcan will be offering an educational
for senior agents to China in November
that will visit Beijing, Xian and Shanghai.
topnews/extras
Sightseeing: Beijing: Tiananmen Square,
Forbidden City, Hutong by pedicab, Great
Wall of China, Summer Palace.
Xian: Terra Cota Warriors, Gao’s Compound.
Shanghai: The Bund, Yu Yuan Garden
and Jade Buddha Temple.
Some highlights of the educational
include a Peking Duck Dinner, High
Speed Train from Beijing to Xian, a
Noodle Demonstration and an Acrobatic Show.
Cost: $1,495 per person sharing
from Toronto or Vancouver. Other
cities add $150. Airfare taxes: $405475. Single supplement: $295 subject
to availability. The costs also include
international airfare and domestic
airfare in China, High Speed Train,
sightseeing, arrival/departure transfers, accommodation on a shared basis and meals per itinerary.
For a detailed itinerary and to register
for the FAM, contact Pamela: pamela@
tourcanvacations.com.
WHAT’S
NEW
AT THE
LEARNING
CENTRE?
www.travelweeklearningcentre.ca
INDIA
To register for the FAM, contact Pamela
at [email protected].
Tourcan Vacations will be offering an
educational for senior agents to India in
September visiting Delhi, Varanasi, Agra
and Jaipur.
Sightseeing: Delhi – Red Fort, Raj Ghat,
Jama Masjid; Varanasi – Sunset Aarti Festival; Agra – Taj Mahal, Agra Fort; Jaipur
– Amber Fort, Palace of Winds, Solar
Observatory.
Also included: Rickshaw ride in Delhi;
elephant ride in Jaipur and boat excursion on the Ganges River.
Cost per person sharing: ex Toronto:
$1,395, ex Calgary: $1,495, ex Vancouver:
$1,695, airfare taxes: $710-$735 subject to
change, single supplement: $495 subject
to availability.
The costs include: international airfare
and domestic airfare in India; sightseeing;
arrival and departure transfers; accommodation on a shared basis; meals per
itinerary - mostly breakfast and dinner.
KENYA
Tourcan Vacations
Sept. 12-21
OCEAN BY H10
SPECIALIST PROGRAM
Throughout this Specialist Program you will
explore H10 Hotels and their Ocean branded
resorts in the Caribbean.
WIN A 5-NIGHT STAY
CLUB MED FAMILY
FUN SPECIALIST
PROGRAM
Learn about Club Med and its familyoriented destinations, programs and
activities. Upon completion, travel agents
will have a better understanding of key
selling features for families and how to
book family vacations.
Tourcan Vacations
Nov. 22-Dec. 1
Tourcan Vacations is offering an educational for senior agents to Kenya in
November visiting Nairobi, Samburu
Game Reserve (Elephant Bedroom
Camp), Lake Nakuru (Mbweha Camp)
and the Masai Mara (Tipilikwani).
Included in the cost is all the accommodation, international airfare, domestic airfare in Kenya, full board on
safari and morning and afternoon game
drives. Costs per person sharing are: ex
Toronto: $1,439; ex Calgary: $1,489; ex
Vancouver: $1,589.00 plus taxes of approximately $700. Single supplement
$495 on request and subject to availability.
For a detailed itinerary and further
information contact Pamela Pereira at
[email protected].
GFOB UNIVERSITY GLOBUS FAMILY OF
BRANDS
At the GFOB University, travel agents
can familiarize themselves with the
Globus family of brands, increase product
knowledge and improve their bottom line.
HONG KONG
SPECIALIST
An online training course that will better
equip travel agents with the knowledge
needed to sell one of Asia’s most popular
destinations.
WIN A TRIP TO HONG KONG
marketplace
Together, HRG People continue to deliver
a service that truly sets our business apart.
Add your vision to our team.
CORPORATE &
VACATION AGENT
for one of the country’s
premier travel agencies
Suntastic Corporate Travel Services
in North York has an immediate opening
available.
The successful candidate will have:
s!MINIMUMOFTHREEYEARSCORPORATE
experience (current)
s0ROlCIENCYIN3ABREAND-ICROSOFT
/FlCE0RODUCTS
s%XPERIENCEWORKINGWITH6)0CLIENTELE
Opportunities are only limited by your ambition.
We have openings across Canada for Junior, Intermediate and Senior Travel Counselors.
Detailed descriptions of the positions can be found at:
www.hrgworldwide.com /en-noam/Pages/default.aspx
Qualified applicants should visit our talent network to apply:
www.jobs.net/jobs/hrg-north-america/en-us/
3UNTASTIC#ORPORATE4RAVEL3ERVICESHASBEEN
serving the needs of corporate clientele
since 1980. Our boutique operation has
EARNEDSERIOUSACCOLADESOVERTHEYEAR
period from both our travelling executives
ANDOURINDUSTRYPARTNERS
For consideration, please e-mail
[email protected]
HRG North America. A Hogg Robinson Group company.
NOW HIRING
Sales Manager
Georgetown branch
The successful candidate will
have minimum 3 years
experience managing a team of
travel advisors and will be
required to drive results, get
connected within the community
to help promote Vision Travel
and identify attractive advertising
and marketing opportunities.
Send your resume and
cover letter to:
[email protected]
Seeing Travel Your Way
We are Vision Travel … a company
committed to a more personalized and
responsive approach to travel planning.
Why partner with a
Top Employer?
Let our agents tell you!
Our move to a consumer brand with FCA
allowed us to continue the way we did
our business and also offer the wonderful
array of travel products that Flight Centre
offers to our clients. We have a reliable,
supportive administrative team and that
support is something we very much value
and appreciate.
– Charlie and Susan Pitchford
Take your career to the next level
with industry leading commissions,
training and support.
To learn more about this unique
business opportunity please visit:
flightcentreassociates.com
or call 1 866 474 3140
WE ARE LOOKING FOR CORPORATE
AGENTS TO JOIN OUR TEAM!
Our continual growth necessitates the
hiring of Corporate Agents either home
based or office based at one of our
locations in Southern Ontario.
WE OFFER:
- Competitive Salary based on experience
- Great Team Environment
- Established Clientele
- Corporate Management support
QUALIFICATIONS:
- Exceptional customer service skills
- Ability to work independently
as well as part of the team
- Sabre preferred
- Bilingual is an asset but not a requirement
If you are interested, please email your resume
to [email protected]
Goliger’s Travel Plus
234 King St. S., Waterloo, ON N2J 1 R3
We thank all who apply and will contact those
we are interested in interviewing.
marketplace
Business Development
Managers and
Account Managers
BC, Alberta, and Ontario
Recently announced as the World’s Leading
Travel Management Company in 2013, FCm
Travel Solutions creates value by delivering
industry-best solutions and cost savings.
Due to expansion, FCm Travel Solutions
has opportunities for dedicated Business
Development Managers and Account
Managers to join our expanding teams in
BC, Alberta, and Ontario.
If you have travel sales experience and the
limitless motivation that this role demands,
we invite you to apply. Whether you are a
true sales “hunter” or a seasoned master
at building and fostering B2B relationships,
these roles are for you.
Enjoy an attractive remuneration plus a
host of fantastic benefits. With a focus on
developing a cohesive team culture with
opportunities for advancement, you will
be an integral part of this well respected
Employer of Choice.
For more information & to apply please visit
www.applyfirst.ca/job56892
Carllson Wa
agonlit
Join an exciting world class organization
that has been voted for the prestigious
award of Top 100 Employers for three
consecutive years. Carlson Wagonlit Travel,
a world leader in business travel management, is
currently seeking to fill the role of…
Manager,
Product Solutions
Toronto, ON
You have strong technical knowledge including
5 years’ experience as a developer with SDLC
and programming methodologies, 5 years’
experience managing multiple small to
medium size projects, and 5 years’ experience
creating business requirements and technical
specifications from stakeholder interviews.
Experience with Web Platforms and Database
knowledge of relational databases, SQL, and
design skills are also required.
Interested candidates should forward their
resume by July 3rd, 2014 online via our
Career tab at: wwwcarlsonwagonlit.com
Corporate Travel
Consultants
Corporate Traveller has opportunities in
Ottawa, Oakville, Edmonton, Calgary,
Vancouver, Surrey & Montreal.
Corporate Traveller focuses on the
needs of small to medium enterprises
and is known for great service and
motivated travel experts. Our flexible
business model is shaped to match
the needs of our clients, enabling us to
better understand travel requirements,
offer tailored solutions and build
strong partnerships.
To qualify, you must have at least 1 year
of experience selling travel.
This is your chance to contribute to the
growth of an organization that is going
places. With a focus on developing a
cohesive team culture with opportunities
for advancement, you will be an
integral part of this well respected
Employer of Choice.
Apply online at
applyfirst.ca/job57430
We thank all applicants for their interest; however,
only those candidates selected for an interview will be
contacted. No phone calls, please.
Follow us on Twitter@CWTJobsCanada.
WANTED
TRAVEL AGENCIES
We are looking for travel
agenices to purchase
in Northern and
Southwestern Ontario
Please contact us in confidence
[email protected]
Seeing Travel Your Way
support in marketing, accounting and technology at the same
time allowing you the flexibility to service your clients your way.
DISCOVER The Best in Support
We provide you with the support you need so that you can focus
on what you do best: selling travel.
t Marketing t Accounting t Technology t Operations
DISCOVER The Best in Preferred Partner Relationships
“As a luxury travel company, we depend upon the expertise and knowledge of the travel professionals
with whom we work in order for them to represent us in accordance with the high standards of service
that we ourselves strive for. The team of agents at Vision Travel are among the most experienced
professionals in the travel industry and we value them as our representatives.”
Norma Spadola, CTIE | Sales Director, NE USA & E Canada | Abercrombie & Kent USA, LLC
GROW YOUR BUSINESS
at Vision Travel
We are Vision Travel … a company committed to a more
personalized and responsive approach to travel planning.
1-866-308-0183
www.visiontravel.ca/discover
featurethis
Photos courtesy of Palladium Hotels & Resorts
Palladium Hotels & Resorts offers enticing reasons to
book and stay in Mexico and the Caribbean this summer
There’s much to be excited about over at Palladium Hotel Group.
Not only is the company enticing Canadians with a slew of special
offers, it has also completed a $30 million expansion program at
the Grand Palladium Bávaro Suites Resort & Spa in Punta Cana,
Dominican Republic.
This expansion includes two new restaurants, refurbished
rooms throughout the resort and the addition of 177 new guestrooms, which are housed in four buildings. In addition, the lobby
received an upgrade that includes brand new outdoor terraces.
THIS EXPANSION includes two
new restaurants, refurbished rooms
throughout the resort and the addition
of 177 new guestrooms, which are
housed in four buildings.
To appeal to the Canadian market, a number of offers are available at Palladium developments for bookings made between July
1 and Aug. 31. Guests will receive a 20% discount for travel from
July 1-Dec. 21 at the Grand Palladium Montego Bay (Jamaica),
20% discount for travel from July 1-Dec. 21 at the Grand Palladium
Bavaro (Dominican Republic), 25% discount for travel from July
1-Dec. 21 at the Royal Suites Turquesa (Dominican Republic), and
20% discount for travel from July 1-Dec. 23 at the Grand Palladium
Vallarta (Mexico, blackout dates apply).
There are currently 14 Grand Palladium Resort & Spas located
in Mexico (Riviera Nayarit and Riviera Maya), the Dominican Re-
public (Punta Cana), Jamaica (Montego Bay), Spain (Ibiza) and
Brazil (Bahia).
Whether family-friendly or adults-only, Palladium has the perfect resort for your clients. Palladium’s signature age-specific Kids’
Clubs cater to babies ages 1-3, minis from ages 4-12, and juniors
ages 13-17. Recognized among the largest facilities for children in
the Caribbean and Mexico, Kids Clubs include a full day of programming from 9:00 a.m. until 11:00 p.m. to ensure children are
entertained with activities that are both fun and educations.
Kids can also enjoy ‘Play at Palladium with Raggs’, five musical
pups that appear exclusively at Palladium Hotels & Resorts during
live musical stage shows, disco parties, puppy-themed breakfasts
and by surprise throughout the resort.
In addition, Family Friendly rooms are available at Punta Cana’s
Grand Palladium Bávaro Resort & Spa. Guests simply ask for a
Family Friendly room (subject to a per person supplement), send
in their children’s needs (formula type, diaper size, video games,
etc.) and upon arrival the room will be specially outfitted with
these items in addition to age-appropriate welcome packs.
And to put parents’ minds at further ease, Palladium Hotels &
Resorts has expanded its all-inclusive dining service to cater to individuals with food allergies. The program will be available at all
resorts beginning July 1.
If your clients are looking for a romantic getaway without the
kids, Palladium offers all-inclusive vacations designed specifically
for adults featuring tantalizing choices for fine dining, private pool
and beach area, luxurious spas, access to championship golf and
recreational activities. In addition, The Royal Suites by Palladium
are small, exclusive resorts that allow discerning guests to be pampered nonstop with butler service, bask on the hotel’s private
beach or by the pool and dine elegantly in The Royal Suites’ private
restaurant with menus prepared by a leading chef.
To book and for more information visit palladiumhotelgroup.com.
THE FREEDOM TO
PLAY
YOUR WAY
At Palladium, fun comes in all shapes
and sizes. There is plenty to do
for the whole family, plus supervised
activities for the kids so mom and dad
can have adventures of their own.
Best of all, it’s all included.
BIG SUMMER
DISCOUNTS
UP TO
20
% OFF*
www.palladiumhotelgroup.com
Feel Free – It’s included
*Discount may vary depending on hotel. Other restrictions may apply.
Please contact your preferred tour operator for full details.
SPAIN | ITALY | MEXICO | DOMINICAN
/PalladiumHotelGroup
REPUBLIC | JAMAICA | BRAZIL
@PalladiumHG

travelweek launches brand new website - Travelweek

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