Our focus – your benefit

Transcription

CORPORATE PROFILE
Mieschke Hofmann und Partner
Gesellschaft für Management- und IT-Beratung mbH
Overview
§ Our growth
§ Our mission
§ Our focus – your benefit
§ Summary / conclusion
Copyright 2007 Mieschke Hofmann und Partner Gesellschaft für Management- und IT-Beratung mbH
Seite 2
Our growth :: phases
§ MHPFocusOnValue
§ MHP goes international
V
§ MHP established as process and IT
consultancy in the market
IV
§ Porsche raises commitment to 74.8%
§ MHP Focus On Value
§ Consultancy portfolio covering complete
process chain plus Plan-Build-Run phases
III
§ Business expansion from 5 to 120 customers
§ Germany-wide presence
§
§
§
§
II
I
Sector expansion - expertise / focussing
Porsche holds 49%
Primary IT service provider of Porsche AG
Special Expertise Partner SAP for Automotive
§ Core competence in SAP
§ SAP as implementation partner
§ Strategic partner of IBM
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
Seite 3
Our growth :: facts and figures
350
50
Staff
Turnover (EUR)
39,7
Non-Automotive
Automotive
40
298
present
status of
employees
330
300
36,0
230
250
30
19,8
20,3
130
150
16,5
20
176
200
24,1
140
100
10,4
10
72
100
37
5,4
1,1
50
2,6
5
17
0
0
96
97
300
98
99/00
00/01
01/02
02/03
03/04
04/05
96
05/06
97
98
99/00
00/01
01/02
02/03
03/04
04/05
05/06
Customers
250
Non-Automotive
Automotive
250
200
200
160
150
120
90
100
60
35
50
1
5
10
0
96
97
98
99/00
00/01
01/02
02/03
03/04
04/05
05/06
Our Locations (Germany)
§ BC South-west
Headquater Freiberg a. N.
§ BC South
München Branch office
§ BC West
Essen Branch office
§ BC North
Wolfsburg Branch office
§ BC Application Management
Ludwigsburg Branch office
Seite 4
Our growth :: internationality
Europe
Austria
Belgium
Bulgaria
Czech Republic
Croatia
Denmark
Germany
Finland
France
Greece
International Projects
Great Britain
Hungary
Italy
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Rumania
Russia
Serbia-Montenegro
Slovakia
Spain
Sweden
Switzerland
Turkey
...
Asia
North America
Armenia
Brunei
China
Indonesia
Japan
Malaysia
Saudi-Arabia
Singapore
South Korea
Thailand
UAE
Vietnam
Canada
USA
Africa
Tunisia
South America
Argentina
Brazil
Mexico
Australia
Australia
Thanks to our comprehensive international project experience and established
partner relationships we are able to provide highly qualified support to our
customers in the German core market for their worldwide requirements and
international rollouts using a centralised approach.
Seite 5
Our mission
Where are we headed?
MHP is developing into one of the leading process and
IT consultancies in the German automotive market,
operates internationally out of this core market
and transfers strategic innovations into other industry sectors.
Seite 6
The challenges
Inadequate quality and professionalism
in project management are the main
causes of project failure
Insufficient regard for processes and
people even leads to productivity losses
in IT projects
Many of our competitors operate
without suitable management
systems for the provision of quality
and strategy
Consultancies often develop their
initial expertise and solutions
on customer projects
Over 62 % of automotive processes are
not only sector specific but also OEM /
supplier specific
Seite 7
Our focus on excellence means for our
customers project quality assurance as
well as adherence to time, cost and
content requirements
Æ Your project success.
Seite 8
Our focus: excellence ::
Your benefit - project success
Our mission
The aim of our consultancy services adds up to Excellence – by
offering our customer the highest standards of consultancy,
demonstrating the utmost in professionalism and acting in partnership
with the customer and as well as abidance with mutual financial
constraints.
MHP Excellence model
We act out these values by, amongst other things, assessing each
project and appointed consultant according to Excellence criteria and
deriving the corresponding employee remuneration from these.
Seite 9
Our focus on symbiosis of process and
IT consultancy means for our customers
harmonisation of change in processes, IT
and people
Æ Your added value.
Seite 10
Our focus on symbiosis process + IT consultancy ::
The challenge
Processes are central success factors in projects
sophisticated
poorly developed
Processes
Percentage increase
in productivity
+27%
+75%
0%
-7%
poorly developed
IT systems
sophisticated
Source: SAP AG
Seite 11
The challenge
Process
IT
Optimisation of business processes
Technical support
People
§ Training
§ Expertise
§ Service
Challenge:
Harmonisation of
change objects
Organisation
§ Processes
§ Structures
Systems
§ Information flow
§ Software
§ IT architecture
Seite 12
Consulting approach
Process
IT
Optimisation of business processes
Technical support
People
§ Training
§ Expertise
§ Service
Symbiosis of
Process and IT
Consultancy
Organisation
§ Processes
§ Structures
Systems
§ Information flow
§ Software
§ IT architecture
Seite 13
Change Management requirements
Consulting approach
replacing legacy system 1:1
Degree of change (Processes – IT – People)
Total change of
business processes or IT
Our consulting approach guarantees provision for all change objects and is
configurable to your individual requirements. This leads to your desired
added value.
Seite 14
MHP process model
Project management
Planning
Definition
Quotation
Concept
O
Quality Gate
Quality Gate
P
P
P
P
S
O
S
People
S
Application Mgmt.
Quality Gate
O
Processes
Deployment
Quality Gate
Determination of degree of
change as well as metrics
and target values
P
Implementation
IT
O
S
O
S
Content
Preconditions
Result objects
Methods / Tools
Seite 15
Our focus on products means for
our customers well thought-out, well
defined and proven solutions
for your tasks.
Æ Your solutions.
Seite 16
Our focus on products ::
Your benefit - solutions
Product understanding
Customer benefit
MARKET
MHP
Task
Requirement
Expertise
Methods
Experience
PRODUCT
Solutions
Expert consultancy
References
MHP products are defined consultancy services and proven solutions that
satisfy market needs and generate customer benefit by means of the
specific application of our expertise, methods and experience.
Seite 17
Which products – in which markets?
Our products help our customers to implement their business processes
in an integrated manner throughout all value adding segments. Here we
mean the uniform and integral definition of processes covering the entire
process chain, the implementation, development and integration of the
appropriate applications and technologies, as well as the ongoing support
and optimisation.
Seite 18
MHP product market model :: processes
Seite 19
MHP product market model :: applications
Seite 20
MHP product market model :: technologies
Seite 21
MHP product market model :: application management
Seite 22
Our focus on the automotive sector means for our customers
experience and expertise in the automobile industry
as well as knowledge of the specific processes and the corresponding solutions
Æ Your specialist.
Seite 23
Our sector focus ::
Your benefit - expertise
Our customers currently include ...
§ 30% of Germany’s top 100 businesses
§ 60% of Germany’s top 25 automobile suppliers
§ 11 of the largest automobile suppliers worldwide
§ 5 of 6 German automobile manufacturers
§ More than 20 market leaders worldwide
§ …
Seite 24
Our sector focus ::
A selection of over 200 satisfied customers (automotive)
Suppliers
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
Bayer Polymers GmbH
Behr GmbH & Co. KG
BERU AG
Brose Fahrzeugteile GmbH & Co. KG
Carcoustics GmbH
Eisenwerk Brühl GmbH
Erbslöh AG
fischer automotive Systems GmbH
fischerwerke Artur Fischer GmbH &
Co. KG
Georg Fischer Automobilguß GmbH
Grammer AG
Gustav Wahler GmbH & Co. KG
H.W.A. GmbH
Harman/Becker Automotive Systems
GmbH
Hella KG Hueck & Co
HP-Pelzer Beteiligungs GmbH & Co.
KG
Hueck & Co. KG
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
Hugo Kern & Liebers GmbH & Co. KG
INA-Schaeffler KG
Intier Automotive Näher GmbH
Isringhausen GmbH & Co. KG
IWIS Ketten Joh. Winklhofer & Söhne
GmbH & Co. KG
J. Eberspächer GmbH & Co. KG
Knorr Bremse AG
Mahle International GmbH
Man Nutzfahrzeuge AG
Mann + Hummel GmbH
Marquardt GmbH
Modine Europe GmbH
Peguform GmbH & Co. KG
Robert Bosch GmbH
Siemens VDO Automotive AG
Tenneco Automotive Europe N.V.
Timken Europe
TWB Presswerk GmbH & Co. KG
Valeo Motoren und Aktuatoren GmbH
§
§
§
§
Valeo Schalter und Sensoren GmbH
Valeo Wischersysteme GmbH
Volvo Construction Equipment
Voss Automotive GmbH Voss
Automotive GmbH
§ Wabco Perrot Bremsen GmbH
§ ZF Trading GmbH
§ etc.
Seite 25
Our sector focus ::
A selection of over 200 satisfied customers (automotive)
OEM´s
Dealers/Importers
§
§
§
§
§
§
§
§
§
§
§
§
§
§
Audi AG
BMW AG
DaimlerChrysler AG
MAN AG
Neoplan Bus GmbH
Porsche AG
Volkswagen AG
Volvo Car Germany GmbH
etc.
Audizentrum Aachen
Edgar Kittner GmbH & Co. KG
Gottfried Schultz GmbH & Co. KG
Mercedes-Benz Classic-Center
Porsche Exclusive und Classic Center
GmbH
§ Riller & Schnauck GmbH
§ Schade & Sohn GmbH & Co. KG
§ Mazda Motor Europe GmbH
§ Porsche Cars of North America
§ Porsche Deutschland, France, Great
Britain, Italy, Japan, Spain, Australia,
Asia, ...
§ etc.
As a service subsidiary of the world‘s most successful sports car
manufacturer – Porsche AG – and by means of our automotive focus, not
only do we walk and talk automotive, we are automotive!
Seite 26
Our focus sector ::
A selection of over 200 satisfied customers (non-automotive)
Non-Automotive customers
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
Axel Springer AG
Balluff GmbH
Danzer Furnierwerke GmbH
Danzer Services Europe GmbH
Dieffenbacher GmbH & Co. KG
E.ON Ruhrgas AG
EADS Deutschland GmbH
edding AG
Eisenwerk Brühl GmbH
GAH Anlagentechnik AG
GARDENA AG
Hansgrohe AG
Heinrich Schmid GmbH & Co. KG
Hugo Boss AG
Janssen Cilag GmbH
Joh. Winklhofer & Söhne GmbH & Co.
KG
§ Karl Storz GmbH & Co. KG
§ Kennametal GmbH & Co. KG
§ Kern und Liebers GmbH & Co. KG
§ Klingelnberg GmbH
§ L´Oreal Haarkosmetik GmbH & Co. KG
§ Landesbausparkasse BadenWürttemberg
§ Landeshauptstadt Stuttgart
§ Landesvermessungsamt BW
§ Leica Microsystems AG
§ M+W Zander Facility GmbH
§ Märklin & Cie. GmbH
§ Melvo GmbH
§ MTU Aero Engines GmbH
§ Novartis Pharma GmbH
§ Panasonic Europe Ltd
§ Philips GmbH
§ Philips Licht GmbH
§ Plansee AG
§ Puma AG
§ Putzmeister AG
§ Rieber GmbH & Co. KG
§ Robert Bosch Haushaltsgeräte GmbH
§
§
§
§
§
§
§
§
§
§
§
§
§
RWE Systems GmbH
Salamander International GmbH
Sanyo Component Europe GmbH
Schöck AG
Siemens AG
sto AG
Sulzer Pumpen GmbH
SV Sparkassen Versicherungen
Holding AG
Telemedien Verwaltungs GmbH
ThyssenKrupp AG
W&W AG
Zeuna Stärker GmbH & Co. KG
…
Customers from other sectors, in addition to our automotive customers,
benefit from our strategic innovations and our specific automotive knowhow.
Seite 27
Our SAP focus ::
Our SAP focus
Since more than 10 years MHP has its focus on SAP.
In 2001 MHP became the first „Special Expertise Partner
SAP for Automotive“.
Today MHP is the leading strategic partner for SAP Automotive.
Our up to date SAP partnerships:
SAP Partner Service
SAP Channel Partner
Special Expertise Partner SAP for Automotive
Special Expertise Partner mySAP PLM
Special Expertise Partner mySAP SCM APO
Special Expertise Partner mySAP CRM
Special Expertise Partner SAP NetWeaver BI
Special Expertise Partner SAP NetWeaver Exchange Infrastructure
Special Expertise Partner SAP GTS
SAP Partner Duet
Seite 28
Our focus on management
systems BSC/EFQM places our
focus on FocusOnValue and thus
ensures your benefit
Æ Your assurance.
Seite 29
Our focus on strategy (BSC) and quality (EFQM) ::
Your benefit - assurance
BSC – strategy as core element of our thinking
MHP adopts the Balanced Score
Card (BSC) management system for
strategic management.
Staff /
Potential
Finance
BSC
Strategy
Customers
Processes
Thanks to the adoption of BSC we ensure compliance with
MHPFocusOnValue and thus your benefit.
Seite 30
Our focus on strategy (BSC) and quality (EFQM) ::
Your benefit - assurance
EFQM – Quality as core element of our actions
MHP has adopted the management system
EFQM for compliance with our value philosophy
EXCELLENCE.
MHP is member of
European Foundation for Quality Management.
“Recognised for excellence”
By virtue of the commitment to EFQM we ensure compliance with
EXCELLENCE and thus your benefit from our performance.
Seite 31
Our focus on customers means that the customer is invariably centrestage in all of our thoughts and actions.
Seite 32
Our focus on customer :: your benefit
Overview of MHP Customer Satisfaction Survey 2006
6,00
MHP Customer Satisfaction Survey 2006
5,00
average value
4,00
3,00
2,00
1,00
0,00
Quality
Professionalism
Pa rtnership
Efficiency
Gene ra l
Manage ment
com mitm ent
Rating scale from 6 to 1 (6 very positive / 1 very negative)
Æ100% repeat orders and 100% recommendations
Seite 33
Our focus on customer :: your benefit
Overview of independent image survey: process and IT consultancies
Image survey process and IT consultancies 2006
Automotive Expertise
Rank
1.
2.
3.
4.
5.
.
.
.
20.
MHP
Alogis
Gedas
SAP SI
Orbis
SAP Expertise
Score
Rank
1.74
1.97
2.05
2.10
2.28
1.
2.
3.
4.
5.
.
.
.
20.
...
n = 905 IT heads in automobile
industry
(above €100m turnover)
Score
SAP SI
IDS Scheer
MHP
Itelligence
SBS
1.93
2.14
2.15
2.22
2.36
...
Source: University of Weimar Germany (2006)
MHP attained 1st place for automotive expertise and 3rd place for SAP
expertise in this independent image study carried out on 20 process and
IT consultancies.
Seite 34
Summary / Conclusion
Our focus on customer means that the
customer is always centre stage in all our thoughts and actions
Our focus on excellence means for our
customers the assurance of project quality
as well as compliance with time, cost and
material requirements
Our focus on symbiosis between
process and IT consultancy means for
our customers the harmonisation of
changes in processes, IT and people
Æ Your project success.
Æ Your added value.
Our focus on management
systems BSC/EFQM places our
focus on FocusOnValue and thus
ensures your benefit
Our focus on products means for
our customers well thought-out, well
defined, and proven solutions
for your tasks
Æ Your solutions.
Æ Your assurance.
Our focus on the automotive sector means for our customers
experience and expertise in the automobile industry
as well as knowledge of the specific processes and corresponding solutions
Æ Your expertise.
Seite 35
Summary / Conclusion
Excellence in Process and IT Consulting for Automotive
Seite 36
“In the beginning I looked around,
but could not find the car of my dreams.
And so I decided to build it myself.“
Prof. Dr.-Ing. h.c. Ferdinand Porsche
Thank you very much for your attention
Mieschke Hofmann und Partner
Gesellschaft für Management- und IT-Beratung mbH
Headquarters
Schloss Heutingsheim
Schlossstr. 12
D-71691 Freiberg am Neckar
A Porsche Services Company
Phone
Fax
Email
Internet
+49 (0)7141 7856-0
+49 (0)7141 7856-200
[email protected]
www.mhp.de

Our focus – your benefit

Transcription

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