Annual Report 2008 ERGO Insurance Group
Transcription
Annual Report 2008 ERGO Insurance Group
.#3, !!3 .,#.1 Overview of ERGO Insurance Group 2008 2007 Change previous year (%) Total premiums Gross premiums written € million € million 17,711 16,578 17,385 16,401 1.9 1.1 Expenses for claims and benefits € million 13,896 15,888 – 12.5 Investment result Result before impairment losses of goodwill Consolidated result € million € million € million 2,871 584 92 5,351 1,070 781 – 46.4 – 45.4 – 88.2 Investments Technical provisions (net) Equity € million € million € million 108,247 98,939 3,734 104,258 95,108 5,081 3.8 4.0 – 26.5 21,709 31,508 20,772 29,127 4.5 8.2 0.99 – 9.78 13.25 – 89.9 – Full-time representatives Salaried employees Group earnings per share in accordance with IFRS Dividend per share With premium income amounting to € 17.7bn, ERGO is one of the major insurance groups in Europe. Worldwide, ERGO is represented in more than 30 countries and concentrates on Europe and Asia. In Europe, ERGO is no. 1 in the health and legal expenses insurance segments, and in its home market of Germany it is among the market leaders. 50,000 people work full-time for the Group, either as salaried employees or as self-employed sales representatives. ERGO offers a wide spectrum of different types of insurance and other services, and, as a reliable and fair partner, intends to be the permanent no. 1 choice for all provision and insurance needs of its clients. 40 million clients currently place their trust in the services, expertise and financial strength provided by ERGO and its companies. In Germany, 20 million clients place their faith in the strong brands of D.A.S., DKV, Hamburg-Mannheimer, KarstadtQuelle Insurance and Victoria. € € ERGO has the right sales channel for every client: Over 21,000 self-employed sales representatives, staff working in direct sales, as well as insurance brokers and strong cooperation partners – both in Germany and abroad – look after our clients. We maintain a far-reaching sales partnership with the major European bank UniCredit Group, both in Germany as well as in Central and Eastern Europe. ERGO is part of the Munich Re Group, one of the leading risk carriers worldwide. Under its umbrella, both primary insurers and reinsurers capitalise on opportunities to turn risk into value. The joint asset management and fund company MEAG manages the investments of the Munich Re Group amounting to approximately € 175bn, of which € 108bn are accounted for by ERGO. Munich Re holds a 94.7 % stake in ERGO. 2008 ERGO Insurance Group Group Annual Report Contents 3 6 12 Management Report 16 23 25 32 32 40 49 54 59 65 ERGO Insurance Group Governing bodies Parameters Business performance Overview and key figures Business segment development Financial position Other success factors Prospects Risk report 76 Shares in ERGO Versicherungsgruppe AG Consolidated 78 Financial Statements 80 81 82 83 84 90 93 203 2 ERGO Insurance Group Letter to shareholders by the Chairman of the Board of Management Report of the Supervisory Board Report by the Board of Management and Supervisory Board on Corporate Governance within the ERGO Insurance Group Consolidated balance sheet as at 31 December 2008 Consolidated income statement for the financial year 2008 Statement of recognised income and expense Group statement of changes in equity Consolidated cash flow statement for the financial year 2008 Segment reporting – classification according to business segments Segment reporting – classification according to regional segments Notes to the Consolidated Financial Statements Selected participating interests 207 Auditor’s report 208 Declaration of the Board of Management 209 Addresses Dear shareholders, The past financial year was an exciting but in many ways difficult year. The global crisis on the financial markets brought disruption of unexpected proportions to politics, business, companies and consumers. Dr. Torsten Oletzky Chairman of the Board of Management ERGO Versicherungsgruppe AG ERGO, too, has certainly felt the effects of the crisis. By contrast to the exceptionally good previous year, the investment result fell by 46 percent to 2.9 billion euros – despite our risk-conscious investment policy. Our technical business was once again excellent: at 90.9 percent, our combined ratio in non-life insurance was not only clearly below our long-term target figure but also ranked among the top of our competitors yet again. This is the result of our careful risk selection and first-class claims management, as well as considerable improvements in cost management. Indeed, as regards administration expenses in Germany, all segments showed positive developments. However, premium income only rose moderately by 1.9 percent to 17.7 billion euros. The significant fall in single premium business in life insurance resulting not least from the financial market crisis made itself felt here. All in all, with a profit of 92 million euros it can be said that we have so far got through the crisis rather well. Making a profit after encountering such a year is quite an achievement and reflects well on our integrated risk management. It must be emphasised in this context that we did not in any way lower our high standards regarding the strict interpretation of accounting regulations we are accustomed to. Despite all the crisis management required in such a period, we did not lose sight of the future and our long-term targets. For example, we continued to make our business more international as planned. The ERGO Group currently earns almost one quarter of its premium income outside of Germany. International business recorded strong organic growth again in 2008, especially in Poland, Turkey and the Baltic States. An important step towards strengthening our position in the bancassurance segment in the long term was made by acquiring a majority stake in Bank Austria Creditanstalt Versicherung, even though it initially put a strain on our result. This means that we are now no. 3 in the Austrian life insurance market and are using Vienna as a base to control ERGO Insurance Group 3 sales via UniCredit-Banken in Central and Eastern Europe; the first policies were sold in Slovenia in 2008. Our new companies and joint ventures were also successful in Asian markets, such as South Korea and India. In our home market we have started the “Continual Improvement in Competitiveness” project, which aims at further enhancing the administration expenses and acquisition cost ratios in Germany. To this end, we have developed a number of measures; we took special care to ensure that the cost savings are not at the expense of quality and service. The focus of companies and the public was notably on the necessary cut of 1,800 jobs connected with the measures. It was a difficult process for the executive management of the ERGO Insurance Group and the Group Works Committee to come to an agreement on a comprehensive package which, among other things, lays down that redundancies due to operational reasons have been ruled out for either back-office or salaried field representatives until 31 December 2012. I am confident that the savings and structural changes, for example with respect to sales, will further improve the competitiveness of ERGO over the next few years. In the year under review we also increased the effectiveness of our sales channels. For example, we worked at full steam to ensure that the integrated ERGO broker sales channel went operative in January 2009. Geared towards the needs of the customer, it offers brokers various ERGO brand products and services from a single source. We intend to extend further our successful direct insurance. A very positive development in this context is our reorganisation of the joint shareholdings in the financial services segment together with Arcandor AG shortly before the end of the year. In the process, we managed to acquire the remaining shares in KarstadtQuelle Insurance, Germany’s most popular direct insurer. At the beginning of 2009 we took over travel insurer Europäische Reiseversicherung from Munich Re thereby creating a competence centre for all products related to travel. At the same time, we extended our range of products by adding the entire spectrum of assistance services. As we have pursued a strategy of equipping our products with service features for years in order to change from being a mere cost reimbursement company to a service provider, we see this as a very positive development. Product innovations in all segments support the various sales channels. In good time for the introduction of the so-called health fund in Germany in 2009, we launched a new and flexible tariff generation for health insurance onto the market. In life insurance we concentrated on gearing our product range more towards investment-type products. Our main focus here was on providing a dynamic hybrid product. Furthermore, we continue in our efforts to make our products even more transparent and easier to understand for our customers. 4 ERGO Insurance Group We also consistently implemented our strategy of optimising our capital structure by paying out an exceptionally high dividend totalling one billion euros and by means of financing through borrowing. Once the capital markets have calmed down again, we will also look into the increased use of hybrid capital. As you can see, we have rigorously pursued our long-term goals again in the year under review. Our benchmark continues to be high: we wish to achieve a significant increase in our premiums and profits by 2012 while, at the same time, continuously improving quality and service. We made good progress in this respect in 2008 and will do our utmost again in 2009 to firmly establish ERGO among the top major international insurance groups in Europe by 2012. We believe that opportunities, too, will arise from the current crisis, be it life insurance products with guarantees which will become more attractive in times of uncertainty or acquisitions which can now be made at more reasonable prices. In order to ensure that we retain room for manœuvre in all directions, we suggest forgoing a dividend payout this year and ask you to approve this proposal at the Annual General Meeting. We are optimistic about the future – despite the difficult economic situation. Admittedly, we cannot as yet gauge the impact of the economic and financial crisis over the next few years. However, we are confident that customers will once again attach more importance to trust and reliability. These are good parameters for ERGO with its financial strength, sustainable business management, well-known traditional brands and strong advisory sales forces. Yours ERGO Insurance Group 5 Report of the Supervisory Board on the 2008 financial year Dr. Nikolaus von Bomhard Chairman of the Supervisory Board of ERGO Versicherungsgruppe AG During the course of the past financial year we carefully monitored the activities of the Board of Management on a regular basis and provided support and advice with regard to the Group’s strategic development and a number of important individual measures. The Board of Management briefed us regularly, promptly and thoroughly about all decisions and transactions of relevance to the Group as a whole during our meetings as well as in additional verbal and written reports, and has thus fully complied with all reporting duties. During the year under review the Supervisory Board met four times, and virtually all members of the Supervisory Board were present during those meetings. At and between meetings the Board of Management provided us with detailed information about important transactions and pending decisions, for example in connection with the results of the spring meeting of the Board of Management, the impact of the financial crisis on ERGO or a transaction with Arcandor. In addition, as Chairman of the Supervisory Board, I regularly conferred with the Chairman of the Management Board on the current business outlook and developments as well as significant transactions. The shareholder and employee representatives had the opportunity to discuss important issues with the Chairman in separate meetings held before Supervisory Board meetings. Audit measures in accordance with Section 111 para. 2 of the German Stock Companies Act (AktG) were once again not required in the financial year under review. Main focus of the meetings of the full Supervisory Board During the 2008 financial year the Supervisory Board was very much concerned with the business developments in the reporting year and the progress made in the implementation of the strategy entitled “ERGO 2012 – simply better”. Despite the difficult economic parameters ERGO has progressed well in each area of action. Special mention should be made of ERGO’s international activities. Apart from strong organic growth, the acquisition of a majority stake in Bank Austria Creditanstalt Versicherung was an important milestone in the further development of the international business. Together with the Board of Management we also discussed in detail the Group-internal takeover of Europäische Reiseversicherung (ERV) and Mercur Assistance on 1 January 2009, their integration into ERGO and the expected positive effects on competitiveness, growth and profitability of these transactions. Moreover, we repeatedly discussed in detail the two projects “Continual Improvement in Competitiveness” and “ERGO – one company” which were initiated by the Board of Management. The objective of the first project is to implement short-term measures for the attainment of the targeted cost ratios in the home market by 2010. Apart from that, a continuous process for permanently improving the service quality and cutting costs is being planned. The goal of “ERGO – one company” is to incorporate in terms of labour law the 6 ERGO Insurance Group organisational structure and workflow encompassing functions across the brands which have been established over the past years. Accordingly, it is planned that as from the end of 2009 all employment contracts with staff working in insurance operations will be exclusively with ERGO Versicherungsgruppe AG. We have been particularly concerned about the situation on the financial markets. The Board of Management informed us about its impact on ERGO and its companies. Thanks to its risk management, which has been considerably improved over the past few years, we expect ERGO to weather the crisis in the financial markets comparatively unscathed. We were also briefed in detail about the investment strategy plan and the strategy in the life insurance segment. The Supervisory Board also discussed and approved the changes within the Board of Management and the new schedule of responsibilities. We further dealt in depth with the remuneration system for the Board of Management, including the most significant contractual matters, since, as prescribed by the amended German Corporate Governance Code, decisions regarding these matters were incumbent on the full Supervisory Board for the first time. In addition, we discussed the agenda for the Annual General Meeting 2008, including the proposed resolutions, with the Board of Management. As regards the proposed resolution for the appropriation of profit, the Board of Management told us that as part of an optimisation of the capital structure equity capital which is not required should be paid out to the shareholders by liquidating reserves. Moreover, we were informed by the Board of Management about the formation of an Advisory Board. The function of this Board is to provide advice and support to the Board of Management regarding general economic issues. It consists of prominent members from politics, business and various associations. Work of the committees There are five committees in accordance with the procedural rules as applicable to the Supervisory Board. Besides the prescribed Conference Committee in accordance with Section 27 para. 3 of the German Co-Determination Act (MitbestG), these are: Standing Committee, Audit Committee, Board Committee and the Nomination Committee. Membership of the various committees is shown in the overview on page 24. The Standing Committee held six meetings, among them an extraordinary meeting with the Audit Committee for discussing the current crisis in the financial markets and its effect on ERGO. The Standing Committee concentrated on the company’s investments and issues concerning the crisis in the financial mar- ERGO Insurance Group 7 Report of the Supervisory Board on the 2008 financial year kets. In addition, the committee was briefed about issues concerning inflation and the insurance industry, and endorsed the acquisition of ERV and Mercur Assistance and a range of further measures which the Board of Management submitted to the committee for approval in accordance with its procedural rules. Apart from the extraordinary meeting mentioned above, the Audit Committee held three other meetings in the 2008 financial year. It dealt with the annual accounts and consolidated financial statements and reviewed them with the auditor prior to the balance sheet meeting. Reporting practices during the year was also a subject discussed by the Audit Committee. In particular, it looked closely at risk management as well as compliance issues and the annual report of the Internal Auditing unit. Furthermore, the committee defined the tasks and work of the Audit Committee more clearly. In addition, the committee made preparations for the appointment of the external auditor, checked its declaration of independence, specified areas requiring special attention as well as agreeing on the audit fee, and commissioned the audit. The Board Committee met four times during the reporting year. Apart from discussing succession plans to the Board of Management, it also dealt primarily with issues concerning appointments to the Board for discussion in the plenum. The committee drafted proposals for the plenum regarding adjustments to the schedule of responsibilities within the Board of Management. The committee deliberated on the remuneration system for the Board of Management and the rearrangement of the remuneration elements and prepared a corresponding resolution proposal for the plenum. It also made decisions regarding targets set for the 2007 annual bonus, the company-related targets for the Board of Management members regarding the annual bonuses for 2008 and 2009 and the threeyear mid-term incentive plan 2009. Further, the committee reviewed salaries received by the members of the Board of Management and pension entitlements, as well as approving the assignment of mandates in Supervisory Boards, Advisory Boards and similar bodies by the members of the Board of Management. The Nomination Committee held two meetings. Among other matters, the committee drafted proposals for the appointment of shareholder representatives by the Annual General Meeting held on 5 May 2008. In addition, the committee adopted a check list of criteria for the committee which will be applied in the selection process of shareholder candidates for membership of the Supervisory Board. The Conference Committee did not need to convene during the year under review. The Chairman of the Audit Committee, Dr. Hasford, and I myself in my function as Chairman of the other committees regularly briefed the full Supervisory Board in detail about the work of the various committees. 8 ERGO Insurance Group Corporate Governance and Declaration of Conformity ERGO’s Supervisory Board explicitly supports good corporate governance. As part of the implementation of the new recommendations pertaining to the version of the German Corporate Governance Code dated 6 June 2008, the Supervisory Board modified its procedural rules and transferred responsibility for the remuneration system for the Board of Management, including a number of significant contractual matters, to the plenum. In addition, we carried out the recommended efficiency test of the Supervisory Board’s activities. The test revealed that the measures for improving efficiency introduced over the past years have been effective and, accordingly, the activities of the Supervisory Board are both efficient and appropriate. The annual declaration of conformity with the German Corporate Governance Code, as required by and pursuant to Section 161 of the German Stock Companies Act, was issued by the Supervisory Board and the Board of Management on 19 December 2008. The declaration is published on the Group’s website. See Corporate Governance Report on page 12 for more details on this topic. Annual financial statements KPMG Bayerische Treuhandgesellschaft Aktiengesellschaft Wirtschaftsprüfungsgesellschaft, Munich, audited the annual financial statements prepared by the Board of Management, including the management report, and the consolidated financial statements including the Group management report for the 2008 financial year, and awarded them an unqualified auditor’s opinion. In a meeting held on 11 March 2009, the Supervisory Board’s Audit Committee discussed these documents in detail and examined them in advance. We then discussed at great length the annual financial statements and the consolidated financial statements, the management report and the Group management report along with the reports by the external auditor in the balance sheet meeting during which the representatives of the auditor were also present and made a statement. We had no objections. We approved the annual financial statements and the consolidated financial statements for 2008 which are hereby endorsed. We have studied the proposal by the Board of Management to fully allocate the balance sheet profit to retained earnings, and approve it. We have also examined the report prepared by the Board of Management regarding relations to affiliated companies as well as the audit report compiled by the external auditor and have no reservations. ERGO Insurance Group 9 Report of the Supervisory Board on the 2008 financial year The external auditor gave the report prepared by the Board of Management on the relations to affiliated companies the following auditor’s opinion: “After having duly audited and appraised the documents, we hereby certify that 1. the facts stated in the report are correct, 2. the Company did not render unduly high remuneration for any transaction recorded in the report, 3. the provisions detailed in the report do not give rise to any significantly different assessment than that which is stated by the Board of Management.” We share this judgement. On the basis of our own examination we have no objections to raise concerning the declaration made by the Board of Management at the end of the report on the relations to affiliated companies. Changes to the Supervisory Board Following the Annual General Meeting held on 5 May 2008, Mr. Harald Pinger and Dr. Hans-Dietrich Winkhaus both resigned from office. We would like to thank both for the work undertaken and the commitment shown on our Board. In their place the General Meeting appointed Dr. Lothar Meyer and Dr. Markus Miele to the Supervisory Board for the remaining term of office. These appointments mean that committees have also changed accordingly: Dr. Meyer was appointed to the Nomination Committee and the Standing Committee, replacing Dr. Winkhaus. Changes to the Board of Management On 1 April 2008 we appointed Dr. Ulf Mainzer as a regular member of the Board of Management and Labour Director. He is in charge of HR (Germany), General Services, Facility Management, Materials Management/Purchasing and Logistics. The temporary appointment of Dr. Oletzky as Labour Director ended on 31 March 2008 by mutual agreement. Dr. Klaus Flemming, who had been a member of the Board of Management since 1 March 2003, resigned at the end of 2008 to take retirement. We would like to take this opportunity to thank Dr. Flemming, who with his expert knowledge played a decisive and successful role in shaping ERGO’s international business, for his dedication and commendable work. As his successor Dr. Jochen Messemer was appointed to the Board of Management on 1 October 2008. 10 ERGO Insurance Group Our gratitude to the Board of Management and staff On behalf of the Supervisory Board I would like to thank the Board of Management and all company staff as well as all employees of the companies within the ERGO Insurance Group for their dedication and their successful work despite the difficult economic parameters. Düsseldorf, 18 March 2009 On behalf of the Supervisory Board Dr. Nikolaus von Bomhard, Chairman ERGO Insurance Group 11 Report by the Board of Management and Supervisory Board on Corporate Governance within the ERGO Insurance Group Corporate governance stands for a responsible corporate management and control geared towards long-term creation of value. Of particular importance to us in this context are efficient practices on the Board of Management and Supervisory Board, good collaboration between these bodies and corporate communications that are transparent both internally and externally. We see corporate governance as an ongoing process, but merely stating the rules is not sufficient, they must be lived out in practice. Major contributors to ensuring this is the case are Internal Auditing, Risk Management and the Compliance Office. In Germany the corporate governance rules are primarily anchored in the German Stock Companies Act, in the German Co-Determination Act and in the German Corporate Governance Code. This Code, which came into force in 2002 and which has been amended several times since, contains recommendations and proposals based on nationally and internationally recognised standards of good and responsible management. ERGO’s Board of Management and Supervisory Board publish a declaration each year, stating whether and to what extent the recommendations of the Code have been complied with. The declaration published in December 2008 can be found at the end of this report. The Code was revised by the Government Commission on the German Corporate Governance Code during the first six months of 2008 and a new version was adopted on 6 June 2008. A new recommendation was incorporated in the Code, whereby, on recommendation of the Board Committee, the Supervisory Board in plenum is to determine and regularly audit the remuneration system for the Board of Management, including significant contractual elements. The recommendation means that the Code will aim to strengthen the responsibilities of the plenary Supervisory Board with regard to the remuneration of Board of Management members. In order to implement the recommendation, the Supervisory Board passed a resolution regarding the remuneration system for the Board of Management in its November meeting. In addition, the procedural rules of the Supervisory Board were adjusted to conform to the new recommendation of the Code. Moreover, the latest version of the Code now recommends that the Supervisory Board or the Audit Committee discuss the half-year financial statements and interim management reports with the Board of Management prior to publication. By scheduling the meeting dates of the Audit Committee accordingly, we have ensured that this recommendation is complied with. 12 ERGO Insurance Group As part of the implementation of the Code amendments in 2007, we formed a Nomination Committee, which, as part of the appointment process of shareholder representatives, nominates suitable candidates and recommends them to the Supervisory Board which will propose the candidates to the Annual General Meeting for election. To this end, the committee developed a checklist of criteria which defines the principles for the selection of suitable candidates. During the course of 2008, the Supervisory Board again examined the efficiency of its activities. The measures implemented following the examination of the previous year were evaluated as positive. No acquisition or sales transactions notifiable under Section 15 a of the German Securities Trading Act were recorded up to the end of the 2008 financial year. The total number of shares or any related financial tools held by all members of the Board of Management and Supervisory Board amounts to less than 1 % of the shares issued by the Company. In December 2008, the Board of Management and Supervisory Board made a declaration of conformity in accordance with Section 161 of the German Stock Companies Act and published it on the Group’s Internet website: “The last annual declaration of conformity as required by and pursuant to Section 161 of the German Stock Companies Act (AktG) was made by the Supervisory Board and the Board of Management on 21 December 2007. We hereby confirm that, with the exception of the points below, the recommendations of the ‘Government Commission on the German Corporate Governance Code’ in the version of 14 June 2007 have been fully complied with since the last declaration was made and that with the exception of the same points the Code in the version of 6 June 2008 will be complied with in the future: 쐍 Item 2.3.3 sentence 2 and 3 Only a small proportion of the shares of ERGO are held in free float. As a result, the Annual General Meeting is comparatively small and manageable, allowing the shareholder to exercise his rights fully and independently. Therefore, no proxy was appointed to exercise the voting rights at the General Meeting according to the shareholder’s instructions. ERGO Insurance Group 13 Report by the Board of Management and Supervisory Board on Corporate Governance within the ERGO Insurance Group 쐍 Item 4.2.5 para. 1 Pursuant to legal provisions, specifications regarding the remuneration of the Board of Management must be made in the Management Report as well as in the Notes to the Annual Report. Explanations made there include all information required by legislation and the Code. In order to avoid unnecessary repetitions, the explanations regarding the remuneration system for the members of the Board of Management are therefore not included in the Corporate Governance Report. 쐍 Item 5.4.7 para. 3 sentence 1 The remuneration of the Supervisory Board members is defined in ERGO’s Articles of Association. In addition, the consolidated accounts contain information regarding the remuneration of the Supervisory Board members, broken down into fixed and variable components. Therefore, no individual statement is provided.” 14 ERGO Insurance Group MANAGEMENT REPORT ERGO Insurance Group 15 Management Report The ERGO Insurance Group The ERGO Insurance Group With premium income amounting to € 17.7bn, ERGO is one of the major insurance groups in Europe. Worldwide, ERGO is represented in more than 30 countries and concentrates on Europe and Asia. In Europe, ERGO is no. 1 in the health and legal expenses insurance segments, and in its home market of Germany it is among the market leaders. 50,000 people work fulltime for the Group, either as salaried employees or as self-employed insurance agents. ERGO offers a wide spectrum of different types of insurance and other services, and, as a reliable and fair partner, intends to be the permanent no. 1 choice for all provision and insurance needs of its clients. 40 million clients currently place their trust in the services, expertise and financial strength provided by ERGO and its companies. In Germany, 20 million clients place their faith in the strong brands of D.A.S., DKV, HamburgMannheimer, KarstadtQuelle Insurance and Victoria. ERGO has the right sales channel for every client: Over 21,000 self-employed insurance agents, staff working in direct sales, as well as insurance brokers and strong cooperation partners - both in Germany and abroad - look after our clients. We maintain a farreaching sales partnership with the major European bank UniCredit Group, both in Germany as well as in Central and Eastern Europe. ERGO is part of the Munich Re Group, one of the leading risk carriers worldwide. Under its umbrella, both primary insurer and reinsurer capitalise on opportunities to turn risk into value. Assets under management of 16 ERGO Insurance Group the Munich Re Group amount to approximately € 175bn, of which € 108bn are accounted for by ERGO, are managed by the joint asset management and fund company MEAG. Munich Re holds a 94.7 % share in ERGO. As part of the Munich Re Group, we are incorporated in the major group processes of our parent company, e.g. in the areas of group strategy and corporate policy, capital and finance planning, risk management, controlling, reporting and accounting. As a result of a corporate directive which regulates responsibilities and degrees of authority between group executive management of the Munich Re and ERGO in decisions of primary importance, a “uniform management” prevails in the sense of the German Stock Companies Act. This management report summarises the business activities of our Group. Following an overall review of the developments of ERGO on pages 32 to 39 we report in detail on the segments life, health, property-casualty and legal expenses. In these segments we conduct all types of life insurance, pension and health cover and virtually all aspects of property and casualty insurance in addition to legal expenses insurance. The various segments and our international operations are described on pages 40 to 48. The most important brands and sales channels in the ERGO Group We pursue a multi-brand strategy because our brands are of major importance, particularly for our clients and exclusive sales channels. This is not only the case in Germany but with our international operations too. For example, legal expenses insurance is marketed throughout Europe under the brand name of D.A.S. In the health segment our business activities greatly benefit from the strong brand name of DKV. D.A.S. is Europe’s no. 1 in legal expenses insurance and is represented in 16 European countries. 11 million clients put their faith in the D.A.S. brand and its experts when it comes to questions concerning legal matters. It stands for the successful introduction of legal expenses insurance to various markets. For three decades we have also been successfully involved in propertycasualty insurance in Germany with the brand D.A.S. DKV is the European market leader in private health insurance and has been a pioneer in the industry for over 80 years with requirements-oriented and innovative products. Apart from Europe, the DKV brand is also represented in selected Asian markets. According to its Think Healthcare! ® strategy, DKV offers health and nursing care insurance cover, health service and medical care from a single source. Over six million clients put their faith in DKV and its services. Since the beginning of 2009 the brands of the ERGO Insurance Group have also included the “EUROPÄISCHE” travel insurance. The Europäische has been involved in travel cover for 100 years and is a market leader among travel insurers. It is currently represented in 23 countries and ensures that its clients receive optimum service before, during and after a trip through its international network. Hamburg-Mannheimer is one of the leading brands in the German life and personal accident insurance business. Clients have been placing their faith in the HamburgMannheimer brand for roughly a century. Over five million Hamburg-Mannheimer clients are provided with long-term security and individual solutions in aspects of provision and savings. Apart from property and legal expenses insurance, the HamburgMannheimer brand also provides us with particular expertise in insurance of major sporting events and professional athletes. Within the ERGO Group, KarstadtQuelle Insurance is the brand associated with direct sales. It is Germany’s most popular direct insurance brand. We specialise in personal lines insurance which is suitable for direct marketing. The products are simple to understand, easy to take out and offer particular service advantages. In total, more than four million clients place their faith in ERGO’s direct insurer and its tailor-made products. Victoria has been among the renowned brands of the German insurance industry for well over a century. As a modern all-round insurer, it offers its clients comprehensive insurance cover in all lines of business. Over five million clients today trust Victoria insurance products for their private, commercial and industrial needs. As a member of international networks, we also look after globally active corporate customers in terms of company pension plans and industry insurance. We are active internationally with our ERGO brand mainly, for example in the Baltic States, Russia or Italy. In the year under review we changed the name of our Belgian company to ERGO Life. In those countries where we work with partners or have very well established brands, we have frequently opted to combine the name of ERGO with the established brands. ERGO Insurance Group 17 Management Report The ERGO Insurance Group An example of this is Poland. ERGO Hestia is one of the best-known insurance brands there. Both private as well as industrial customers feature among our three million clients, and the portfolio includes both property-casualty and life insurance products. For years we have consolidated our position as no. 3 in the country’s property-casualty insurance segment, just falling short of the two former state companies. A cooperation arrangement with the Polish Post enables us to reach clients with the MTU brand. Our management style and objectives In Turkey, we operate under the brand name ERGOİSVİÇRE and are no. 4 in the local property-casualty insurance market. Apart from the most important property-casualty segments, our portfolio also includes life and health insurance. Our main focus there is on private customer business as well as small and medium-sized companies. 1.5 million clients place their trust in us when it comes to insurance issues. ERGO’s domestic business is divided into the segments of life, health and non-life insurance with central management for all brands. Products are developed under sole responsibility within the segment with the involvement of the sales forces and adapted to the requirements and target groups of the various brands and sales forces. We also organised our administrative locations in Germany to cover various companies, thereby making use of synergy effects. We offer our 700,000 clients in Italy life insurance products under the ERGO Previdenza brand and property-casualty products are marketed under the brand name of ERGO Assicurazioni. ERGO has held a majority shareholding in the Bank Austria Creditanstalt Versicherung AG (BA-CA Insurance) since 2008. As a provision specialist in life and personal accident products, it offers its over 500,000 clients services all around the subject of financial security under the Bank Austria Insurance brand. 18 ERGO Insurance Group We have set ourselves the goal of excellence in managing and controlling our activities. The main focus in this respect is a market presence using well-established and strong brand names with a uniform back-office in all administrative processes, a modern risk management - which includes asset-liability management also known as ALM – as well as value-based management of all business activities. Cross-sectional functions for operations are coordinated and controlled centrally from one source, meaning that procedures can be streamlined and run efficiently. The ERGO Insurance Group works group-wide with one IT platform; this supports group-wide management and reduces costs which are incurred with the maintenance of different systems. Within Germany, all IT services stem from ERGO’s in-house IT service provider, ITERGO. Responsibility for sales has been concentrated within the ERGO sales division. This is about the parameters for an integral client approach as well as central management of sales channels and brands. The respective members of the Board of Management of these companies remain responsible for the operative management of the exclusive sales forces. This ensures that the sales forces identify with their brand. Broker and bank sales were integrated during the year under review. International business is managed by a separate division. Our multi-line activities include different business models in life and property-casualty insurance, combined with our wide-ranging specialist skills in legal expenses, travel and health insurance as well as in assistance. In the future, management for the specialist health insurers will be performed via the International Health Committee at Munich Re and will be regulated by a corresponding service contract. For the main part, we have entrusted management of our assets to MEAG MUNICH ERGO AssetManagement GmbH and its subsidiaries. Strategic investment decisions are taken by the companies of the ERGO Insurance Group based on the advice given by MEAG. Value-based management Our goal is to recognise the risk, to assess it, diversify it and thus create sustainable value for our shareholders, clients and staff. Increasing the value of our company in the long run is an authoritative guiding principle behind our corporate thinking and actions. This also includes our active capital management. We implement this principle in practice above all through the consistent use of value-based management systems. Besides value-based performance measures, we observe a range of important additional conditions in managing our business. These conditions may be reflected in supplementary targets within the Group, or in isolated cases may even determine a unit’s short-term orientation in a particular situation. These include regulations governing local accounting systems, tax aspects, requirements pertaining to liquidity and supervisory parameters. Our value-based management is reflected in the following aspects: 쐍 Business activities are not only assessed according to their earnings potential but also relative to the extent of risks assumed which is material for the question of the extent of value creation. As emphatically emphasised by the heavy losses suffered by investors in 2008, only the yield-risk ratio can indicate whether a particular activity is beneficial from a shareholder perspective. 쐍 With value-based management factors we ensure the necessary comparability of alternative initiatives and prioritise them. 쐍 Responsibilities are clearly assigned, and levers for increasing value are made transparent to management and staff. 쐍 Strategic and operational planning are closely associated. ERGO Insurance Group 19 Management Report The ERGO Insurance Group Property-casualty and legal expenses: value added In the property-casualty and legal expenses segments, where short-term business transactions dominate, the concept of value added is used in order to measure the value created in a given year. The value added is calculated as the difference between adjusted results and cost of capital. The adjusted results are used as the basis for calculating the value added. They are made up of the technical results as derived from the income statement, the investment result as well as the other non-technical income. In each case, value-based adjustments are made, for example in order to smooth out the burdens of major losses, to normalise capital yield and to take account of claims expenses in the event of later payment at present value. This kind of adjusted result is compared with the requisite cost of capital. This is basically derived from the risk capital based on our internal model. For non-life insurance, which are measured over a calendar year, the positive added value attained is the extent of adjusted results exceeding the cost of capital. 20 ERGO Insurance Group Life and health: embedded value Life insurance and health insurance products are characterised by their long-term nature and the distribution of earnings over the term of the policies. We assess these types of long-term business portfolios, where success cannot be measured sensibly from a one-year perspective, on the basis of “Principles and Guidance” of the “European Embedded Value”, published by the CFO Forum in May 2004. Even if we, like most companies, are not yet applying the “Market Consistent Embedded Value Principles” fully for 2008, the calculation of our embedded value is already based on market-consistent principles. The embedded value is the present value of future net earnings from business in force calculated using actuarial principles, plus the fair value of equity less the explicitly determined cost of capital tied up. The business in force is projected over its full term in accordance with the “Principles and Guidance”. The embedded value is that of the portfolio in existence as of the valuation date. The embedded value reflects more than 90 % of our life and long-term health insurance business. The embedded value does not take account of the value of future new business. Nevertheless, the valuation is carried out on the assumption of the continuation of business operations, i. e. in particular taking account of the related costs. Options and guarantees are valued explicitly via stochastic simulations. All cash flows are valued on the basis of the so-called swap rates of the respective currency zones as of 31 December 2008. The valuation of assets traded on the capital market is on the basis of the market values observed as of the valuation date. The development of the insurance portfolio is modelled in line with current expectations in terms of biometry, cancellation and costs. Policyholder profit-sharing is modelled in accordance with current planning and statutory regulations, and hence taken into account in the valuation. We show the embedded value after deduction of taxes payable by the company in connection with the business valued. Apart from taxes and investment management costs, the costs of capital tied up also include the non-explicitlymodelled risks of the business and the policyholder profit-sharing. The change in the embedded value within a year – excluding the effects of exchange rate fluctuations, company acquisitions or sales as well as dividend distribution or injections of capital – is shown as the total embedded value earnings. If this is also adjusted by influences from changes to the fiscal and capital market parameters, it is referred to as operative embedded value earnings. It is the measure of the success of operating business activities in a year. Managing Investments Our investments are heavily geared towards the structure of the liabilities side of the balance sheet, and the “neutral position” is determined on the basis of asset-liability management. It is a synthetic investment portfolio which replicates – taking into account major constraints affecting asset investments, notably provisions of the regulatory authorities or the individual risk capacity of a company - the characteristics of the liabilities in relation to the policyholders as realistically as possible. Taking account of our own risk capacity as well as of additional investor preferences, we determine a benchmark portfolio on the basis of sustainably expected capital market returns in an optimisation process. Our asset manager, MEAG, is responsible for implementing this strategic benchmark portfolio through concrete asset management; it deviates from this solely within carefully defined limits and takes account of the market opinion for the respective financial year. The budgeted return, as the expected return from the benchmark portfolio, is compared with the return of the actual portfolio. Our asset manager MEAG is measured on the level of the higher returns achieved compared with the benchmark portfolio, taking account of the risk assumed. ERGO Insurance Group 21 Management Report The ERGO Insurance Group Non-financial performance measures Apart from these purely financial performance factors, non-financial measures, such as innovation, market share, speed of processes, staff training level as well as productivity, client satisfaction and service from sales play a major part in the strategic management of ERGO. A company can only be successful in the long term if it operates on a sustainable basis and takes account of future-geared qualitative factors too. 22 ERGO Insurance Group We closely link strategy and operational planning by defining our strategies in structured overviews, so-called scorecards, thereby deriving initiatives, variables and responsibilities. The scorecards cover four areas: “Finance”, “Clients/Market/Sales Partners”, “Processes” and “Staff”. We encourage employees to think and act in an entrepreneurial manner by clearly assigning responsibilities and, as a result, making it clear how much the individual, a unit or a business field contributes towards increasing value. Our consistent integration of financial and non-financial goals into the incentive schemes for the Board of Management and executive staff supports the clear commitment to creating value. The ERGO Insurance Group – Governing bodies Supervisory Board Chairman Dr. Nikolaus von Bomhard Chairman of the Board of Münchener Rückversicherungs-Gesellschaft AG Deputy Chairman Klaus Roth Employee of DKV Deutsche Krankenversicherung AG Waltraud Baier Employee of HamburgMannheimer Versicherungs-AG Günter Bayerle Personnel Specialist of DHV (Associated Union of Workers in German Trade and Industry) Hans-Peter Claußen Employee of D.A.S. Deutscher Automobil Schutz Allgemeine Rechtsschutz-Versicherungs-AG Dr. Karin Dorrepaal Former Board member of Schering AG Frank Fassin District Chairman for NRW of ver.di NRW Günter Greisinger Employee of the Victoria Insurance Companies Dr. Heiner Hasford Board member of Münchener Rückversicherungs-Gesellschaft AG (retired) Dr. Gerhard Jooss Board member of ThyssenKrupp AG (retired) Volker Kallé Executive employee of D.A.S. Deutscher Automobil Schutz Allgemeine Rechtsschutz-Versicherungs-AG Dr. Lothar Meyer, since 5 May 2008 Chairman of the Board of Management of ERGO Versicherungsgruppe AG (retired) Dr. Markus Miele, since 5 May 2008 Managing Partner of Miele & Cie. KG Marco Nörenberg Employee of HamburgMannheimer Versicherungs-AG Reinhard Pasch Employee of the Victoria Insurance Companies Harald Pinger, until 5 May 2008 Executive Board member of Kion Group GmbH Prof. Dr. Bernd Raffelhüschen Director of the Institute for Public Finance at the University of Freiburg Prof. Dr. Theo Siegert Managing Partner of de Haen Carstanjen & Sons Richard Sommer Head of the Federal Group “Insurance” of ver.di Prof. Dr. Beatrice Weder di Mauro Professor of Economics at the Johannes Gutenberg University in Mainz Dr. Hans-Dietrich Winkhaus, until 5 May 2008 Member of the Shareholders’ Committee Henkel KGaA (retired) Prof. Dr. Klaus L. Wübbenhorst Chairman of the Board of GfK AG ERGO Insurance Group 23 Management Report The ERGO Insurance Group – Governing bodies Audit Committee Dr. Heiner Hasford Dr. Gerhard Jooss Marco Nörenberg Board Committee Dr. Nikolaus von Bomhard Hans-Peter Claußen Prof. Dr. Theo Siegert Nomination Committee Dr. Nikolaus von Bomhard Dr. Lothar Meyer, since 5 May 2008 Prof. Dr. Theo Siegert Dr. Hans-Dietrich Winkhaus, until 5 May 2008 Standing Committee Dr. Nikolaus von Bomhard Klaus Roth Dr. Lothar Meyer, since 5 May 2008 Reinhard Pasch Prof. Dr. Theo Siegert Dr. Hans-Dietrich Winkhaus, until 5 May 2008 Conference Committee Dr. Nikolaus von Bomhard Klaus Roth Prof. Dr. Theo Siegert Richard Sommer Board of Management Chairman Dr. Torsten Oletzky Strategic Corporate Planning/ Group Development Investor Relations, Press, Corporate Communications Legal Affairs Internal Auditing Dr. Bettina Anders Customer Service, Company Organisation and IT Dr. Daniel von Borries Finances and Investments Life Insurance Germany MEAG/ERGO-Interface Günter Dibbern Health Segment Germany and Abroad Christian Diedrich Non-Life Insurance (Property-Casualty, Legal Expenses) Germany 24 ERGO Insurance Group Dr. Klaus Flemming, until 31 December 2008 International Operations (except for Health Segment) Dr. Ulf Mainzer, since 1 April 2008 (Labour Director) Domestic Human Resources as well as Comprehensive Questions of Principle General Services, Facility and Materials Management/Purchasing and Logistics Germany Dr. Jochen Messemer, since 1 October 2008 International Operations (except for Health Segment) Dr. Rolf Ulrich Accounting, Taxes, Planning and Controlling, Risk Management Jürgen Vetter Sales Germany, Competence Centre Bank Sales Germany and International, Strategic Marketing, Brand Management Parameters General parameters Our business activities are marked to an increasing extent by growing complexity, which confronts the insurance industry with demanding challenges. Therefore, risk models must be continually developed and new findings must be incorporated quickly. Fundamental changes are also being caused by demographic developments. The increasing life expectancy in conjunction with falling birth rates are putting an enormous burden on the pay-as-you-go social welfare systems. In Europe, two members of the active workforce will have to finance one person outside the labour force by 2030. Europeans will therefore only be able to maintain their standard of life and first-class medical care in the medium term if they take out additional private cover – a great opportunity for the private insurance industry. Many states are making changes to their social security systems to accommodate these demographic developments, meaning that insurers will have to deal with uncertain legal and political parameters for a while yet. At the same time, insurers are having to adapt to an ever growing new target group of elderly people and their special needs especially in highly developed countries. Flexibility and the ability to react quickly in developing products are becoming increasingly important aspects of competitiveness. Furthermore, the regulatory environment of the insurance industry is undergoing profound changes. The introduction of new rules for state supervision – known as “Solvency II” – in Europe and new accounting standards are having an impact on insurers’ capital requirements and their income statement. In addition, the current crisis affecting international financial markets is creating a high degree of uncertainty even in terms of government intervention. In this context, both the demand for insurance cover and the type of insurance products on offer will change. Companies, such as our Group, which are leaders in integrated risk management can take advantage of the benefits and opportunities which arise as a result. Economic parameters As a result of the international financial market crisis, the general economic situation is deteriorating for the insurance industry as well. The growth of the world’s economy significantly lost momentum in the third and fourth quarter of 2008. China, Europe and the USA continue to be the major economic motors of the world economy. In 2008, economic growth in the eurozone was clearly down compared to the previous year. This was not least due to the different degrees to which they were affected by the international financial market crisis, resulting in considerable regional differences. For example, the Dutch and Greek economies were marked by above-average growth, whereas the development in Italy was below average; Ireland even showed negative growth. With a real growth rate of 1.3 %, economic activity in Germany was significantly weaker in 2008 than the year before (2.5 %). The most important growth pillars were the continued positive development of investments and exports. However, the latter fell noticeably in the course of the global decline in demand at the end of 2008. ERGO Insurance Group 25 Management Report Parameters Strong economic growth encountered up until the middle of the year continued to have a positive effect on the labour market. With just under three million unemployed at the end of the year, the Federal Employment Office recorded the lowest unemployment rate in Germany since 1992. Owing to a clear increase in unemployment in December, however, the positive trend did not continue. The unemployment rate for the year as a whole stood at 7.8 %. The greatest challenges for the labour market continued to be the high number of permanently unemployed persons as well as a shortfall of skilled labour. In Germany, consumer prices initially went up significantly, especially against the background of steeply rising prices for raw materials. Inflation peaked at 3.3 % in June and July, and the average inflation rate for the year was 2.6 % compared to 2.3 % in 2007. Due to the worldwide economic downturn, the inflation pressure clearly eased in the second half of the year. Overall premium volume for the German insurance industry merely grew by about 1%. Capital market trends Due to the global financial market crisis, the international stock markets suffered historic falls in prices in the course of the year. Compared to the start of 2008, the Euro Stoxx 50 declined by 44.4 %, whereas the DAX was down by 40.4 %. Owing to the high volatility and the sharp fall in prices on the stock market, many investors resorted to less risky forms of investment, such as bonds issued by governments with top credit ratings. Apart from expectations of recession, this investor behaviour contributed to a fall in returns. 26 ERGO Insurance Group Even though an interim upturn was observed due to inflationary tendencies, returns on ten-year German government bonds fell from 4.3 % to 2.9 % in the course of 2008. During the same time period, the return on ten-year US-American government bonds fell from 4.0 % to 2.3 %. On the other hand, the spreads for other fixed interest-bearing securities, for example covered bonds and corporate bonds, clearly increased despite major fluctuations. To combat the extremely tense liquidity situation on international capital markets, which was marked by significant mutual distrust among commercial banks, the reserve banks made available enormous sums of additional money to commercial banks. As an additional stabilisation measure and against the background of the first signs of an impending recession, the central banks repeatedly lowered their base rate, in some instances dramatically, in the second half of 2008. Thus the US Federal Reserve lowered its base rate from 4.25 % at the turn of the year to 0 to 0.25 % at the end of the year. Over the same period the European Central Bank reduced its base rate from 4.0 % to 2.5 %, a reduction by 75 basis points being made in December alone. In the course of the year the Bank of England lowered its base rate from 5.5 % to 2.0 %, with December 2008 alone accounting for a reduction by 100 basis points. The insurance industry in Europe and Germany Premium growth in the insurance industry has been affected by the overall economic situation, especially in property-casualty insurance. In life and health insurance the market development has also been influenced by changes to the legal and tax environment. Consequently, very different parameters prevail in the European insurance markets. For 2008, reliable information is available only for a few of the markets in which we are active. We therefore limit ourselves to a closer look at the developments in our home market of Germany in the following sections. Life insurance in 2008 In the second half of 2008 it became inevitable that German life insurance was caught up in the difficult conditions encountered on the international capital markets. Nevertheless, in terms of private old-age provision, it continues to hold a key position. After all, only its products can cover biometric risks such as death, old age and disability while providing guaranteed benefits at the same time. Security, reliability and adequate returns play an important role in this respect. Due to a stable rate of growth over the course of time, life insurance products are a highly suitable method of old-age provision. Compared to the previous year, premium income only rose slightly by an expected 0.6 % to € 79.3bn (78.9bn). Payouts to life insurance customers, who were already at a high level in previous years, increased to almost € 69.7bn (66.2bn). Private old-age provision is an important instrument to ensure that the standard of living can be maintained after retirement. Just how attractive the products of the German life insurance industry are is attested in particular by the sales figures of stateassisted annuities: in 2008, almost 1.6 million customers opted for a Riester pension scheme. Among the various Riester provision programmes, this product therefore continues to be by far the most successful one. In respect of Riester pensions, new business also benefited from the positive impact of the fourth Riester phase and the increase in the state child allowance. Overall, the trend towards insurance policies with payouts in the form of an annuity continued. Unit-linked annuity policies continue to contribute to this development. In recent years company pension schemes have become a significant part of privately funded old-age provision. Over the last few years German legislation has developed its parameters and on the whole improved them. For example, at the end of last year German legislators decided that deferred compensation would continue to be exempt from social security contributions. Overall, business development was restrained in 2008 with regard to company pension schemes. Whereas new business from direct insurance sales remained more or less on par with the previous year, reinsurance business, retirement funds and pension funds all showed a decline. ERGO Insurance Group 27 Management Report Parameters Private health insurance in 2008 Private health insurance in 2008 was influenced to a considerable degree by the regulations of the Act to Strengthen Competition in Statutory Health Insurance (GKV-WSG) which had already come into force in 2007. The three-year changeover period, which applies to employees who have taken out statutory insurance on a voluntary basis and which has been in force since 2 February 2007 in particular, clearly limited access to private healthcare cover. The overall deterioration of the parameters for private health insurance again manifested themselves in the premium income figures. As a result, premium growth for private healthcare cover only amounted to 2.9 %, thus coming to a total of € 30.3bn (29.5bn) in 2008, and insurance benefits paid out in the private health insurance segment, including claims settlement expenses, rose overall by approximately 5.3 % to € 19.9bn (18.9bn). Property-casualty insurance in 2008 In the property-casualty segment the trend in premiums recovered somewhat in 2008. Although the overall increase attained was below that of the general economic trend again in 2008, a slight premium growth of 0.4 % was recorded for the first time after three consecutive years of negative growth. Premium increases in commercial and private property insurance compensated for the decline in motor insurance and industrial property insurance where competition continued to be particularly fierce. Overall, a slight increase in premium increase was achieved amounting to € 54.7bn (54.5bn). 28 ERGO Insurance Group At the same time, claims expenses in the business year were down from € 42.0bn to € 41.6bn. Despite several thunderstorms and hailstorms, the high level of claims of the previous year – caused largely by Hurricane “Kyrill” – was not reached; the business year claims ratio (prior to run-off) for the financial year fell to 78.0 % (78.4 %). This means that property and casualty insurers achieved a combined ratio of 95.0 % (95.7 %) and hence showed good underwriting profits again. The market figures are based on gross figures in accordance with the German Commercial Code (HGB), meaning that they are not really comparable to IFRS figures and figures after reinsurance. As regards motor insurance, premiums were down for the fourth time in a row, and stood at € 20.4bn (20.8bn). Even though the decline in premiums, at 1.7 %, was slightly below that of the previous year, it must be emphasised that the segment as a whole has had to deal with a fall in premiums amounting to almost 10 % since 2004. Conversely, due to a number of local hailstorms, claims expenditure for the financial year was up by 2.8 % and, as a result, the combined ratio, too, rose to 103.0 % (98.1%). Overall, the segment recorded an underwriting loss. Premiums in the segments of property insurance rose by a total of 3.1 % to € 14.4bn (14.0bn) in 2008. By contrast, industrial property insurance again showed a marked decline in premium income. The combined ratio fell significantly to 96.0 % (105.0 %), meaning that the segments overall recorded a technical profit. In the segments of general liability insurance and transport insurance, premium income remained stable, whereas private accident insurance showed a slight rise in premiums of 1.0 %. All three segments recorded a technical profit. Legal expenses insurance in 2008 In 2008 German legal expenses insurers attained a growth in premiums of 1.5 %, thereby generating premium income totalling € 3.2bn (3.1bn). This means that the legal expenses line of business was one of the strongest growth sectors within nonlife insurance for the year. The growth in premiums is primarily the result of the premium adjustment clause, of which virtually all legal expenses insurers took advantage. The clearly positive trend in the number of contracts concluded in 2006 and 2007 continued in 2008. Legal expenses insurers succeeded in further consolidating the number of contracts. This development is attributable to people’s awareness of the significance of legal expenses insurance which is once again on the increase as a result of a trend towards the law playing an ever more important part in virtually all areas of life. Compared to the previous year, the combined ratio fell to 95.0 % (95.7 %). This means that the German legal expenses insurers succeeded in further compensating for the significant claim and cost burden which was caused by the introduction of the Modernisation of Costs Law (KostRModG), as well as the increase in VAT. The improvement was primarily due to the implementation of claims management measures and various cost optimisation programmes across the entire domestic insurance market. Legal parameters Changes made to the legal parameters permanently affect insurance companies. In our home market of Germany, the new German Insurance Contract Act (VVG) came into effect at the beginning of 2008 together with the supplementary Regulation on the Duty to Supply Information (VVG-InfoV). The interim ruling for the implementation of the new requirements arising from this decree applied until 30 June 2008. Since then, potential new life insurance clients are also given a so-called product information sheet prior to signing an insurance contract. This sheet summarises all the essential points of the contract including the costs included in the premiums. Since 1 January 2008, the new Ordinance for the Minimum Policyholders’ Dividend in Life Insurance has been in force. Its main point is to introduce a general standard to ensure that all contracts entitled to dividends benefit from any profits made. As a result, contracts forming part of the old and the new portfolio now, to the same extent, participate in profits made, namely with at least 90 % in net investment income, at least 75 % in the risk result and at least 50 % in other income. Losses made in individual sources of income are not passed on to policyholders. In the health insurance segment, the next decisive changes arising from the Act to Strengthen Competition in Statutory Health Insurance (GKV-WSG) will take effect in 2009. This includes, among other things, the mandatory introduction of a basic tariff and ERGO Insurance Group 29 Management Report Parameters the portability of ageing reserves for existing clients. However, these regulations lead to an unacceptable burden on private health insurers and their policyholders. For this reason, a total of 29 companies in the industry – including DKV and Victoria Health – which between them represent over 95 percent of privately insured persons, filed a constitutional complaint with the German Federal Constitutional Court in Karlsruhe against this and other regulations in March 2008. The Federal Constitutional Court accepted the complaint and has already conducted a hearing. The industry is hoping for a positive ruling before the end of the first quarter 2009. Apart from the GKV-WSG, a number of other amendments to the law were implemented in 2008. On 1 July 2008, the reform to longterm nursing care cover came into effect. Nursing care amounts and rates were raised and will continue to be gradually increased over the next few years. Since the benefits of the compulsory private long-term nursing care insurance correspond to those of social long-term nursing care insurance, compulsory private long-term nursing care insurance must also increase its benefits and hence recalculate its premiums. When it comes to the international business, a gradual liberalisation of motor liability insurance, which was previously subject to price control, is taking place in Turkey. Since mid-2008, insurance companies have been able to determine their premiums freely, though within legally defined limits. Plans for a complete liberalisation of prices exist for the future. As a result, we expect an improvement of technical results in this segment in the medium term. 30 ERGO Insurance Group Regulatory parameters The European Commission’s Solvency II project, which has been the subject of intensive debates since 2005 and is tantamount to a fundamental renewal of insurance supervisory law in Europe and is expected to come into effect in about 2012, is already casting shadows. Many insurance companies including ourselves have been working on the implementation of the future supervisory rules for quite some time. This goal is pursued irrespective of the delays that occurred in the political decision-making process at European Union level at the end of 2008. In Germany, the 9th amendment of the German Insurance Supervision Act (VAG) came into effect on 1 January 2008. As a preparation to Solvency II, German legislation has included new regulations on risk management and risk reporting for insurance companies in the German Insurance Supervision Act (VAG). The new regulation explicitly states that the executive board is responsible for ensuring that the business organisation complies with the pertinent rules and for putting in place adequate risk management measures. The core idea is to guarantee that companies deal effectively with the specific risks of their business ventures. For this purpose, it is necessary that all major risks, to which an insurance company is or could be exposed, are recognised and adequately tackled. To this end, processes must be set up within the company with the aid of which risks are identified, analysed, assessed, controlled and monitored. The legal regulation is supplemented by a circular about the “Minimum Supervisory Requirements for Risk Management” issued by the German Federal Financial Supervisory Authority (MaRisk). The aim is to provide companies with a flexible framework within which they can define the details of their internal risk management, so that they can set up adequate internal supervision, control and monitoring processes. The implemented measures, precautions and processes defined must adequately reflect the specific risk of a company, the type and extent of business operations and the complexity of the chosen business model. Comparable regulations have been enacted in other countries in which we are represented. ERGO Insurance Group 31 Management Report Overview and key figures Results for the 2008 financial year adversely affected by financial market crisis All in all, business development was satisfactory last year. However, the investment result in particular was adversely affected by the financial market crisis, which had a corresponding impact on the consolidated result. Nevertheless, it can be said that the consistent risk reduction undertaken in recent years is now paying off. Otherwise the negative effects of the financial market crisis would have been considerably more severe. Expected consolidated results for 2008 started off in the region of between € 480m and 600m. In view of the developments that already became apparent in the first half of the year, we lowered our expectations as early as August to a range of € 320m to 380m. Nobody could have foreseen at that time that the situation on the capital markets would deteriorate so dramatically as was to happen from September 2008. Consequently, this development was not taken into account in this revised profit outlook. Ultimately, when viewed in absolute terms, the actual consolidated result of € 92m is certainly a disappointment. Nevertheless, when taking into account the extreme conditions reigning on the capital markets and the fact that we did not lower our high standards in our strict interpretation of the accountancy rules, we can still be pleased with the result. The previous year’s figure of € 781m had been positively influenced by an above-average investment income and a one-off tax effect amounting to € 120m. In addition, goodwill write-offs totalling € 177m (8m) were undertaken in the year under review primarily concerning the 32 ERGO Insurance Group shares in Austrian BA-CA Insurance which we acquired as at 30 September 2008. This acquisition had already been agreed in spring 2007; the write-off takes account of the crisis’ effects on the bancassurance business model and the decline in the prices of such transactions subsequently occurring in the second half of the year as well as of special investment risks. The rate of return on our equity (RoE) was at a mere 2.2 % (16.3 %). The fact that we can call 2008 a satisfactory year overall is due first and foremost to the excellent technical result. At 90.9 %, the combined ratio of non-life insurance is clearly below the long-term target value of 95 %. This result is likely to be among the best in the group of our competitors yet again. The significantly lower cost ratios in all segments are very positive. Here we are clearly moving in the right direction, and are particularly pleased that we managed to reduce our administration expenses in Germany by 4.2 %. The extremely negative developments on the capital markets also had an effect on the calculation of the European Embedded Value. Interest rates, which had fallen significantly by the end of 2008, in conjunction with the historic all-time highs of interest rate volatility led to a situation where the 1,000 modelled capital market scenarios included a number of extreme ones which, in turn, had a considerably negative impact on the European Embedded Value which is calculated as an average value on the basis of market consistent valuation criteria. This development, affecting the entire industry, showed the limits of such models. Although this means that the model values must be interpreted with great caution and that they are limited in terms of their explanatory power, and although the CFO Forum has announced that it will review their valuation principles, we nonetheless decided for the sake of transparency and consistency of method to adhere to the strict regulations of market consistent valuation as at 31 December 2008, even though we believe that the capital market parameters applied are not representative, and that the high volatility in particular will return to long-term average values. At the same time we added the options management has in such a capital market environment – including measures such as for example a cautious investment strategy – to the management rules of the model. As regards the entire life insurance business and German health insurance, the market consistent European Embedded Value fell to € 3,509m (5,406m) by the end of 2008; including allocations amounting to € 388m. The overall drop of the European Embedded Value by € 2,237m was mainly caused by the negative trend in the business in force value in life insurance. Due to the extremely unfavourable conditions, the modelled new business value in life insurance fell to € – 45m (164m). Developments on capital markets led to the fact that profitable business concluded in the course of the year recorded a negative added value at the balance sheet cut-off date at the end of 2008. Regarding the sensitivity of the European Embedded Value to certain changes in investment parameters, please refer to the explanations in the Notes on page 122. Premium income Total premium income for the 2008 financial year was up by 1.9 % to € 17.7bn (17.4bn). Gross premiums written – unlike total premiums they do not contain any savings premiums of unit-linked life insurance policies and capitalisation products such as Riester pensions – rose by 1.1 % to € 16.6bn (16.4bn). Up by 12.5 % to € 4.3bn (3.8bn), growth in international business was very pleasing. Changes to the consolidated group also contributed to this – the South Korean company ERGO Daum Direct was consolidated in the second quarter of 2008 and the Austrian BA-CA Insurance was included in our figures in the final quarter of 2008 following our acquisition of a majority stake in the year under review. Even without this consolidation effect, international business would have developed very well with growth still amounting to 8.9 %. In contrast, we are not pleased with the trend in premiums for our domestic business. Premiums fell by 1.1 % to € 13.5bn (13.6bn). While the domestic composite insurance premiums were up by a gratifying 1.4 % and health insurance premiums by 1.6 %, life insurance showed a clear decline of 4.4 %. This can be associated with lower single premiums in particular which were adversely affected by the financial market crisis in the second half of 2008. At the end of 2008 our equity stood at € 3.7bn (5.1bn). This development also reflects the fact that we paid out an extraordinarily high dividend of € 1bn in 2008 in order to optimise our capital structure, which we then refinanced by means of debt capital. As a result, finance costs rose by € 39m compared to the previous year. ERGO Insurance Group 33 Management Report Overview and key figures ERGO Insurance Group 2008 € million 2007 € million Total premium income 17,711 17,385 Gross premiums written 16,578 16,401 2,871 5,351 13,896 15,888 3,128 2,981 Operating result 408 1,062 Taxes on income 255 259 92 781 Investment result Net expenses for claims and benefits* Net operating expenses Consolidated result * including policyholders’ dividends Costs Claims and benefits There has been a considerable improvement in costs. In gross terms, administration expenses were down 0.9 % despite the growth in international business. In Germany, we succeeded in lowering administration expenses by 4.2 % and have thus already gone some way towards achieving our targets for 2010. In order to make the necessary further savings in terms of non-personnel and personnel costs, we drew up a range of short-term measures in 2008. Acquisition costs were up 2.0 %. The fact that net operating expenses rose by 4.9 % to € 3.1bn (3.0bn) is attributable to lower deferred acquisition costs and reduced reinsurance commissions owing to higher retentions, especially in property and casualty insurance. Benefits for our customers in the year under review amounted to € 13.9bn (15.9bn). This 12.5 % reduction is largely a result of reduced investment result. Especially in life and health insurance, it is mainly our customers who benefit from the investment result in the form of direct or deferred dividends. 34 ERGO Insurance Group We managed to reduce the claims ratio in non-life insurance to 58.4 % (59.1 %). Although it is true that in the previous year it had suffered from the effects of Hurricane Kyrill, there were also numerous local natural disasters in 2008, notably the severe storms of Emma and Hilal. Together with the favourable development on the cost side, the combined ratio fell to 90.9 % (93.4 %) and thus remains clearly below our long-term target value of 95 %. Investments and investment result Methods of investment Since we are a major institutional investor, capital market trends worldwide have considerable significance for us. This not only applies to our business itself for which, especially in the old-age provision and health insurance segments, interest earned on client funds is a critical success factor. Due to the application of strict international accounting rules, interest rate and share price developments on the capital markets also have a significant impact on the income statement. Without a doubt, this was especially true for the 2008 financial year. For this reason, a more detailed report on our investments is given below. Our investment strategy is based on the structure of our liabilities, i. e. mainly underwriting liabilities. The best possible investment strategy is developed for each and every insurance company in our Group, taking into account most specifically individual financial strength and risk capacity. In addition, the established principles of security, liquidity as well as a mix and diversification of investments are at the forefront of each portfolio. We only make investments in assets from which we expect appropriate returns. Currency risks are limited by basically hedging expected liabilities with investments in the corresponding currencies. Furthermore, as regards our fixed-interest securities we ensure that their maturity are geared towards the maturity profile of the liabilities. Besides this, we keep sufficient funds available to meet payment obligations at all times. The vast majority of our investments are managed by MEAG MUNICH ERGO AssetManagement GmbH, a subsidiary of Munich Re (60 %) and ERGO (40 %). As at 31 December 2008, MEAG managed investments amounting to € 96.2bn (92.6bn) on our behalf. We managed the Group’s remaining investments ourselves. For the most part, these are retained deposits, mortgage loans and shareholdings in associated or affiliated companies. At the same time, MEAG also offers its asset management expertise to partners outside the Group, thereby securing additional sources of income. To this end, it also banks heavily on the sales forces of the ERGO companies which mediated fund business to MEAG amounting to € 369m (435m) in the year under review. As at 31 December 2008, MEAG managed assets worth € 8.4bn (8.9bn) for investors who are not part of the Group. For details on how we manage investment risks, please refer to the risk report starting on page 69. Our approach to asset-liability management is also explained in that section. Our investment strategy is based on the principle of sustainability. We pursue the goal of placing at least 80 % of the market value of our investments in shares which are represented in a sustainability index or which, in accordance with generally recognised criteria, fulfil the sustainability criterion. The independent rating agency for sustainability oekom research has provided advice in this respect since mid-2007. We have thereby considerably tightened our sustainability criteria for corporate and and bank loans. ERGO Insurance Group 35 Management Report Overview and key figures Development and structure of our capital investment As at 31 December 2008, investments of the ERGO Insurance Group totalled € 108bn (104bn). Not including investments to the benefit of life insurance policyholders who bear the investment risk, investments amounted to € 105bn (102bn). Compared to the previous year, this corresponds to an increase of 3.2 %. We mainly invest in assets in Europe, the European investment share accounting for 96 %. Investments are generally geared towards the currency structure of liabilities from the insurance business. For ERGO, the main business focus and, hence, also the focus of reserves to be covered with investments is in Germany and Europe. As regards our property investments, we aim at achieving adequate returns on current income as well as value appreciation. To this end, we continually monitor existing properties and funds with regard to their long-term profitability as well as risks pertaining to the location and building. Our focus here is on real estate of lasting value in attractive locations in large European cities. These investments are complemented by others in the USA and Asia which we undertake in order to diversify our risk and to secure additional profitable earnings. Our investment portfolio is determined to a large extent by fixed-interest securities and loans which, at € 93.6bn (82.3bn), accounted for 88.8 % of our overall investments at balance sheet values on 31 December 2008. 36 ERGO Insurance Group In the reporting year our investments in loans rose significantly by 12.9 % to € 39.7bn (35.2bn), of which most are covered bonds (Pfandbriefe), government securities and non-fixed interest loans, some of which have a minimum return. The latter participate in rising long-term interest, whereas when interest rates fall, they nevertheless guarantee a minimum interest rate. As a result, they contribute to securing the contractually agreed guaranteed interest rate of life insurance policies. A large portion of these investments were undertaken by our life and health insurance companies. At the same time, the proportion of fixed-interest securities available for sale in our overall investment portfolio increased by 14.4 % to € 53.9bn (47.1bn). Our balanced investment policy is reflected in our portfolio of fixed-interest investments, including short-term investment funds: just over 38 % of those are government bonds or similar secure instruments guaranteed by public institutions. Approximately 37 % are first-class collateralised securities and receivables, for the most part German covered bonds (Pfandbriefe). Since the beginning of the year, we have cautiously enlarged the credit exposure of our portfolio of fixed-interest securities. We are making use of the significant expansion of risk spreads on government bonds in order to make changes to our portfolio and to secure higher income from interest. The on-balance sheet valuation reserves of fixed-interest securities available for sale and shown on the balance sheet at fair value increased in the course of the year. They initially fell on account of the rise in the interest rate during the first six months of 2008. In the second half of the year, however, interest rates dropped significantly with correspondingly positive effects on market values. The net sum of unrealised gains and losses of our fixed-interest securities available for sale amounted to € 0.7bn (– 0.5bn) at the end of the financial year. Our entire interest-bearing investment portfolio is, as has always been the case, characterised by a good rating structure. As at 31 December 2008, 94.6 % (96.3 %) of our fixed-interest securities available for sale were given the rating categories AAA to A. In order to cover obligations from our insurance activities with suitable investments, we adjust the term structure of our interestbearing investments to the liabilities. Given the long-term horizon of our life and health insurance business, long-term investments are at the forefront in these segments. We have, as part of our asset-liability management, made allowances for the risk of a longlasting phase of low interest rates for several years by securing a minimum interest rate level through the pertinent hedging tools in the reinvestment process, thereby guaranteeing the sustained fulfilment of underwriting obligations. In the year under review we reduced our equity and shareholding portfolio from € 13.0bn to 5.9bn, and this mainly consists of shares in European companies. On the one hand, we intentionally reduced our stock portfolio during the course of 2008 by selling a large number of hedged items. In addition, the drop was attributable to the collapse of prices on the stock markets. The proportion of our equity portfolio including shares held in affiliated and associated companies at market values accounts for 5.6 % of our overall investments – a decrease of 7.1 percentage points since the beginning of the year. Since our stock portfolios are hedged to a large extent through derivative financial instruments, our economic equity exposure at the end of the year only amounted to 1.0 (11.0) % of our investments at market values. The drop in this ratio is first and foremost the result of the increasing number of additional derivative financial instruments which have been employed. As part of our balanced investment policy and against the background of the volatile capital market environment, we have significantly reduced our stock market dependence. Against this background, the net sum of unrealised gains and losses of the equity portfolio fell since the beginning of the year to € 0.4bn (2.4bn). Valuation reserves Our off-balance sheet valuation reserves, i. e. the difference between the fair value and the carrying value of assets which are not recorded on the balance sheet at their fair value, including owner-occupied property, amounted to € 1.5bn (-) as at 31 December 2008. The drop in interest rates at the end of the year is primarily responsible for this development. As a result, loans – which are not listed on an active market – are recorded at amortised cost, as has been the case in previous years. Nevertheless, these, too, have a ERGO Insurance Group 37 Management Report Overview and key figures value which is influenced by the upturns and downturns of market interest rates as well as the credit ratings of the relevant debtors just like fixed-interest securities available for sale. Consequently, the trend in their value and, hence, the development of unrealised gains is influenced by market interest rates. More detailed information on the on-balance sheet valuation reserves can be found in the Notes starting on page 133. Investment result The investment result came to € 2.9bn in the 2008 financial year. This amounts to a 46.4 % drop compared to last year’s figure of € 5.35bn. In 2008 we fell far short of our long-term goal of an investment return of 4.5 % (based on the average investment portfolio at market values) – having clearly exceeded it in each one of the three preceding years. The reason for this shortfall is the net amount from gains and losses from disposals as well as write-ups and write-downs. Whereas in the previous year we still had a very good surplus of € 898m due to high gains on disposals from the sale of shares and a major real estate package, high write-downs in the course of the worldwide financial crisis led to a loss of € 1.1bn in 2008. ERGO Insurance Group Investment result Thereof: Regular income Write-ups/write-downs Realised gains/losses Other income/expenses 38 ERGO Insurance Group Indeed, the IASB (International Accounting Standard Board) hastily decided to make an amendment to IAS 39 – Financial Instruments – regarding the reclassification of financial instruments on 13 October 2008. These changes make it possible to reclassify, retrospectively to 1 July 2008, non-derivative financial instruments from the “Held for trading” and “Available for Sale” categories into other categories under certain circumstances. This makes it possible to record at amortised cost. The users of this new regulation do not show impairments in value, which occurred in the second half of the year and will continue to occur in the future, either in the income statement nor under equity. Owing to our well- balanced investment policy and our already rather conservative accounting practices, we were not forced to apply these relaxed rules and hence did not reclassify our financial instruments. We attach great importance to the transparency of our asset and earnings situation as well as the consistency of our accounting practice. There was a rise in regular income, up 2.0 % to € 4.9bn (4.8bn). The regular income is of special importance to us because we need stable returns especially in the life and health insurance segments. Classified by investment types, the investment result for 2008 is as follows: 2008 € million 2007 € million 2,871 5,351 4,925 – 1,230 132 – 957 4,830 – 597 1,495 – 377 Investment income by type of investment 2008 € million 2007 € million Land and buildings, including buildings on third-party land 176 581 Investments in affiliated companies – 14 16 –4 246 Mortgage loans and other loans 1,553 1,251 Other securities 1,974 3,496 Other investments – 816 – 241 Total 2,871 5,351 Investments in associated companies Other investments Apart from pure investments discussed in detail in the previous section, investments made during the reporting period and worth mentioning were first and foremost in the form of shareholdings. For example, we acquired a 60.5 % share in Austrian BA-CA Insurance in the year under review. Overall, we now hold a 90 % stake in the company and have therefore advanced to no. 3 in the Austrian life insurance market. market. Following this, we raised our stake in the company from 70.3 % to 93.1 %. At the end of 2008, we took over the remaining shares in KarstadtQuelle Insurance and Neckermann Insurance. With regard to our sales operations, it is one of our strategic objectives to increase our successful direct sales. Investment in these transactions came to a total of € 850m. Events after the balance sheet date In the first quarter, we acquired a 65 % stake in South Korean specialist insurer Daum Direct Auto Insurance and later renamed the company ERGO Daum Direct. With the acquisition, we are now in an excellent position in the growing South Korean direct insurance market. In addition, we increased our stake in the Turkish company ERGOİSVİÇRE to 100 % by buying the remaining 25 % of the shares from the private founding shareholder. In Italy we made a bid to the external shareholders of ERGO Previdenza which is listed on the stock As laid down in an agreement from 17 September 2008, ERGO Versicherungsgruppe AG acquired a 100 % stake of Europäische Reiseversicherung AG from Münchener Rückversicherungs-Gesellschaft AG at a total price of € 193.5m. The acquisition of the shares will come into effect in economic and legal terms as at 1 January 2009. Therefore, the company will not be consolidated in this financial statement for 2008. ERGO Insurance Group 39 Management Report Business segment development ERGO: an all-round insurer The ERGO Insurance Group is active in all segments as a result of the operations conducted by its insurers. Life insurance, which accounts for 41 (42) %, and health insurance, at 31 (31) %, make up the lion’s share of total premiums and, with a share of 93 (93) % of investments, play a predominant role in the structure of our assets. The segments of property-casualty and legal expenses contribute significantly to our profits. Life Total premium income for the 2008 financial year fell below the previous year’s level, down 1.7 % from € 7.3bn in 2007 to € 7.2bn. This is mainly due to premium income for domestic business of € 5.7bn (6.0bn), which is 4.4 % less than the previous year. The fall can be largely attributed to lower single premiums, down 14.5 % on last year’s figures. However, a major individual contract for a company pension scheme had boosted the 2007 figures. Overall, new domestic business accounted for € 1.4bn (1.6bn), which was 10.5 % below that of the previous year’s figures. Even when measured as an Annual Premium Equivalent (APE: regular premiums plus a tenth of single premiums) there was a 3.4 % decline recorded for new business, although it was significantly less pronounced because there was only a slight drop (0.7 %) in regular premiums. As a result of the fourth stage of the state-subsidised Riester pension policies, we were able to record strong growth; 40 ERGO Insurance Group many clients had agreed to automatically adjust their policy to coincide with maximum thresholds eligible for the state subsidy. One reason for overall weak new business is the problems encountered at the beginning of the year with the conversion to the provisions as laid down in the amended German Insurance Contract Act at the start of 2008. At least two client visits are now required before a policy is signed. Initially, this had a dampening effect on new business which had a particularly strong impact at the start of the reporting year. Moreover, a certain degree of reluctance to buy among consumers following the financial crisis did not help single premium business in particular. By contrast, business from international operations enjoyed strong growth, up 10.6 % to € 1.4bn (1.3bn), most notably as a result of strong organic growth recorded in Poland and the Baltic states, as well as the acquisition of the Austrian BA-CA Insurance, which was consolidated for the first time in the final quarter of 2008. On the other hand, the restructuring taking place in Italy had a dampening effect, also resulting in a contraction of new business. Overall new business for international operations stood at 25.1 % above the level attained in the previous year, € 349m (279m), meaning a 4.4 % growth based on APE. The vast extent to which business with Riester policies or investment-type products, such as unit-linked items, accounts for, can be seen in the trend of our gross premiums written in accordance with IFRS. As IFRS gross premiums do not contain the savings element of such products, the drop here is larger than for total premium income. Gross premiums written were down by 4.4 % to € 6.1bn (6.3bn). In Germany they fell to € 4.9bn (5.3bn) (– 7.1 %), whereas a 9.1 % rise was recorded for international business with figures of € 1.15bn (1.05bn). It can also be assumed that there will be a stronger rise in total premium income compared to gross premiums written in accordance with IFRS in the future, too. The investment result in the life segment fell to € 2.2bn (3.6bn). This was primarily caused by the significant drop in the net surplus recorded for overall profits and losses from disposals as well as write-ups and write-downs due to the crisis on the financial markets. Regular income was slightly up on the previous year’s level, and stood at € 3.35bn (3.28bn). Life segment At € 6.3bn (7.9bn), benefits to clients were 20.7 % down on the previous year. The main contributing factor for this fall is expenditure on premium refunds; deferred premium refunds in particular declined as a result of the losses in value encountered on the capital markets. Expenditure on premium refunds fell to € 0.2bn (1.0bn) (– 81.8 %). In addition, a negative trend recorded with unrealised gains and losses in unit-linked life policies caused a drop in provision for future policy benefits. Claims expenditure itself, at € 6.2bn (5.9bn), was 5.2 % up on 2007. 2008 € million 2007 € million Total premium income 7,185 7,313 Gross premiums written 6,053 6,330 Investment result 2,193 3,613 Net expenses for claims and benefits* 6,276 7,912 Net operating expenses 949 904 Operating result 143 431 Taxes on income 122 191 20 240 Consolidated result * including policyholders’ dividends ERGO Insurance Group 41 Management Report Business segment development A positive picture is provided by net operating expenses. It was possible to once again slightly reduce administration expenses; gross figures were 4.0 % down on last year’s levels, and stood at € 262m (273m). At € 859m (887m), acquisition costs were 3.2 % less than figures recorded for the previous year. The fact that there was an 4.9 % overall rise in net operating expenses can be put down to lower relief as a result of deferment of acquisition costs. In addition, we received reduced commissions and dividends from our reinsurers, which was also due to lower returns on investments as part of the financial crisis. As expected, the financial crisis has certainly left a negative mark on profits in the life segment, which is influenced to a large extent by investment income. Consequently, income prior to depreciation on goodwill fell by 25.7 % to € 320m (431m). Following the impairment losses of goodwill for BA-CA Insurance mentioned above as well as tax, an overall disappointing result of € 20m (240m) was recorded for the segment. Health Business development in the health segment during the year under review was particularly influenced by the health reform in Germany. Premium income climbed 2.4 % to € 5.4bn (5.3bn). Compared to international business (+ 7.2 %), domestic growth was more reserved as a result of the adverse effects of the health reform (for more details, please turn to page 61 and following pages), and rose by 1.6 % to € 4.63bn (4.56bn). Business stemming from supplementary insurance cover was up 4.3 %, premium income from comprehensive insurance rose by 1.2 %. The effects of the health reform can be clearly seen with the trend in new business. Overall, figures for new domestic business stood at € 224m (262m) (– 14.8 %). In terms of comprehensive cover, the number of clients fell by 1.5 %, whereas a 5.2 % rise was recorded for supplementary cover. Figures for international business show a rise, with premium income up by 7.2 % to € 815m (760m). There has been especially strong growth recorded for our companies in Spain and Belgium. International new business went up 3.8 % to € 85m (82m). In the health segment, too, a drop in the investment result was recorded as a result of the financial crisis, and the figure stood at € 0.54bn (1.27bn) following a significant deficit stemming from gains and losses from disposals, write-ups and write-downs amounting to € – 633m (+ 133m). For a long time our investment strategy has focused in particular on strengthening regular income – up 2.6% to € 1.25bn (1.22bn). 42 ERGO Insurance Group Health segment 2008 € million 2007 € million 5,447 5,317 537 1,272 4,913 5,490 649 629 Operating result 34 180 Taxes on income 29 50 6 130 Gross premiums written Investment result Net expenses for claims and benefits* Net operating expenses Consolidated result * including policyholders’ dividends Benefits to clients (net) fell for the same reasons as already stated in the life segment. Here they were down by 10.5 % to € 4.91bn (5.49bn), and expenditure on premium refunds dropped by 72.7 % as a result of the fall in investment income. On the other hand, net claims expenditure rose by 5.6 %. Besides a general increase in prices in the healthcare sector, this rise stems from the strong expansion of our business in supplementary cover over the past few years. Net operating expenses increased by 3.2 %, which can be traced to acquisition costs and deferred acquisition costs. The former rose as a result of healthy new international business (+ 8.7 %) and due to a completely new tariff structure in Germany (+ 1.5 %) which was introduced in August. Higher writedowns on acquisition costs reduced their mitigating effects in the year under review. Thanks to further cost savings there was a fall in (gross) administration expenses in the reporting year in spite of the growth of premium income, with a fall by 2.8 % to € 163m (167m). At € 34m (180m), the operating result is considerably lower than last year’s figure. After tax, the health segment, too, has attained a disappointing consolidated result of merely € 6m (130m). On 1 January 2009 we took over the Europäische Reiseversicherung [European Travel Insurance] and Mercur Assistance, which were both previously part of Munich Re. By integrating these into ERGO, a centre of competence for “travel” will be set up within the ERGO’s health segment. We will then be providing the entire range of services encompassing travel. This includes cancellation insurance, travel baggage insurance, foreign travel health insurance and assistance services. By grouping these products together, positive effects are felt regarding competitiveness, growth and earnings of the companies. Furthermore, we expect synergy effects, especially concerning collective use of central functions. The “Europäische Reiseversicherung” is one of the international global leaders for travel cover. ERGO Insurance Group 43 Management Report Business segment development Property-casualty The trend in the property-casualty segment over the past year was extremely positive; continuing dynamic growth has been recorded in international business, also due to acquisitions. Premiums there were up by 22.2 % to € 1.53bn (1.25bn). Our companies in Central and Eastern Europe are shining examples of double-digit growth rates; first and foremost, ERGO Hestia in Poland, which has recorded a rise of more than 30.6 %. Furthermore, since the second quarter of 2008 we have been consolidating the Southern Korean company, ERGO Daum Direct, which contributed to growth in the segment with 2.8 percentage points. In our home market of Germany we have recorded a rise of 1.6 % to € 2.66bn (2.62bn) in spite of sluggish market activity, and have hence recorded growth rates higher than for the market in general. Nevertheless, the price competition continues to flare in Property-casualty segment industrial fire insurance and, above all, in motor insurance. A favourable claims trend is reinforcing the decline on the premiums side of the motor segment by reclassifying into better no-claims categories. As a result of our continued strict profit-based underwriting policy, we are still only assuming the type of risks on our books which promise us an adequate price-risk ratio. Against this environment, a positive trend has set in first and foremost in commercial and industrial property and liability insurance, because clients know they can depend on us as a reliable partner. Insurance for private customers basically remained on par with last year (+ 0.7 %): a slight drop was recorded in motor insurance (– 1.1 %), whereas the private property lines demonstrated pleasing growth of 5.0 %. Overall, our premium income rose by 8.2 % to € 4.2bn (3.9bn). Net premiums earned even increased by 13.6 % as a result of higher retentions. 2008 € million 2007 € million 4,182 3,864 237 402 Net expenses for claims and benefits 2,196 1,969 Net operating expenses 1,116 1,043 Operating result 444 524 Taxes on income 99 28 345 496 Gross premiums written Investment result Consolidated result 44 ERGO Insurance Group At 90.2 (93.1) %, our combined ratio for property-casualty was once again well below our long-term and sustainable target figure of 95 %. This emphasises the vast significance which we place on gearing the underwriting of our risks towards income and technical profit. The constantly good combined ratio also reflects the definite profitbased focus of our sales forces in all aspects of property-casualty business. Net claims expenditure rose by 11.7 % and, hence, less than net premiums earned. Indeed, last year’s figures were adversely affected by Hurricane Kyrill, but 2008 also witnessed some notable natural disasters, such as the Emma storm damage and the Hilal storm, although these were confined to local areas. Net operating expenses were up 7.0 %, meaning they grew also considerably less than net premiums earned. Administration expenses, in particular, only recorded a slight rise of 1.3 % (gross) in spite of strong international growth, and remained in line with our cost-saving efforts. We were able to reduce our administration expenses by 2.0 % in Germany. The dynamic growth in new business, especially with our international companies, resulted in acquisition costs rising by 6.9 %. The investment result was significantly lower compared with last year’s figures and came to € 237m (402m). The reason for this also includes higher write-downs and lower net income from disposals. On the other hand, we were also able to increase regular income in this segment by 10.7 %. The drop in net operating income, in absolute terms, is less than the drop in investment result, and stands at € 444m (524m). The consolidated result of € 345m (496m) is very pleasing; last year’s figure had benefited from a positive tax impact. Legal expenses A slight increase in premium income was recorded for legal expenses insurance, up 1.0% to € 917m (908m), which stemmed from both domestic and international business. The latter experienced a rise of 1.6 % to € 477m (470m) and here, above all, in Belgium (+ 9.3 %) and The Netherlands (+ 6.1%). More than half of all premiums in this segment come from international business, and we are currently active in 16 European countries. Once again we recorded a slight growth in Germany, too: at € 440m (439m), premium income was up 0.3 % on the previous year. In the home market of Germany we continue to pursue innovative paths in order to raise the attractiveness of the current product range and to attract new client groups with new products. In this respect, we are rigidly adhering to our strategic repositioning, turning away from a company which purely reimburses costs to one which is a legal services provider. After all, many client groups do not wish to turn directly to a solicitor or to the courts, preferring instead to seek advice in the first instance. Legal advice products, an improvement in mediation or optimised management by a solicitor are all examples of how we can provide the client with considerably more legal services. ERGO Insurance Group 45 Management Report Business segment development Legal expenses segment 2008 € million 2007 € million 917 908 78 97 Net expenses for claims and benefits 500 489 Net operating expenses 343 344 Operating result 126 119 Taxes on income 29 3 Consolidated result 97 116 Gross premiums written Investment result Net claims expenditure rose in line with net earned premiums (+ 1.9 %) by 1.8 %, whereas net operating expenses fell by 0.4 %. The combined ratio was thereby reduced one percentage point to 93.5 % (94.5 %), and stands significantly below our sustainable target of 95 %. The investment result dropped to € 78m (97m). By regrouping we have significantly increased operating income (+ 32.6 %), but the overall decline in this segment, too, can be traced back to lower gains from disposals and higher write-downs. Consequently, a decline was recorded in net operating income and the consolidated result. Results for the legal expenses segment remain at a pleasing level as is the case in the propertycasualty segment: net operating income came to € 126m (119m) and the consolidated result stood at € 97m (116m). 46 ERGO Insurance Group International business ERGO is globally active in more than 30 countries with the principal geographical locations of international activities based in Europe and Asia. The main focal points in Europe are the markets in Southern, Central and Eastern Europe; in Asia it is predominantly India and China but also other important markets in the region, such as, for example, South Korea. In international business, too, the focus is on insurance lines for private customers. In Europe ERGO is No. 1 in health and legal expenses insurance, a strength which we wish to extend still further. Strong growth was once again recorded in international business in the year under review. There was a sharp increase in premium income, up 12.5 % to € 4.3bn (3.8bn), meaning that international business now accounts for a share of 24 (22) %. The pleasing rise is primarily due to organic growth in Poland (+ 33.0 %) and Belgium (+ 9.9 %). In addition, we included ERGO Daum Direct in South Korea in the consolidated group in the second quarter of the year, and then added the Austrian BA-CA Insurance in the final quarter of the year. If premiums had been adjusted for the effect of consolidation, they would have increased by 8.9 %. A particular strong rise was recorded in property-casualty (+ 22.2 %). In life (+ 10.6 %), health (+ 7.2 %) and legal expenses (+ 1.6 %), too, there were partially very pleasing rises. We have rigidly pursued the expansion of our international activities in the reporting year. We took over a majority stake in Bank Austria Creditanstalt Insurance (BA-CA Insurance) in 2008 and now hold 90 % of the shares with the remaining 10 % still in the hands of UniCredit Bank Austria AG. BA-CA Insurance is one of the largest life and personal accident insurers in Austria, and the takeover has meant that ERGO has climbed to No. 3 in the Austrian life insurance market. As part of the takeover we consolidated our bancassurance activities in Austria as well as in Central and Eastern Europe under the umbrella of the holding company, ERGO Austria International AG, with headquarters in Vienna. It plays a key role in the further development of bancassurance sales, and manages the business under one roof, i. e. we have centralised our bancassurance activities for Austria, Southern and Eastern Europe there. A service company, ERGO Insurance Service GmbH, provides central services in the areas of accounting, actuarial office or HR management for all the firms in the holding company, thereby realising synergy effects. It is our continued goal to extend the existing and successful bancassurance collaboration in Germany, Austria and Poland to other growth markets in Central and Eastern Europe. In this respect, we have extended our successful cooperation with the Italian UniCredit by introducing bancassurance sales in dynamic regions of growth. The sale of ERGO’s insurance products already began in the UniCredit branches in Slovenia, Slovakia and in Hungary in 2008; San Marino and Romania are due to follow in the first half of 2009. Moreover, in the year under review ERGO International AG accepted the proposal put forward by the private founding shareholders to take over the remaining 25 % share in the Turkish company ERGOİSVİÇRE, meaning that we have now become the sole shareholder. We entered the dynamic Turkish market in 2006 when we purchased 75 % of the shares. Since then, we have climbed to No. 4 in the Turkish property-casualty market. Apart from property-casualty insurance cover, we also provide life and health insurance under the ERGOİSVİÇRE label. As a result of its large growth potential the Turkish market is one of the main regions of focus in ERGO’s international strategy. In Italy the local ERGO company has started to restructure its business. In 2008 we made a voluntary takeover offer to the external shareholders of the life insurer ERGO Previdenza, which is listed on the stock exchange. After the period expired we owned 93.1 % of the shares in ERGO Previdenza and intend to take over the remaining shares in the life insurer during the delisting process. The next step will be to improve the integration of the ERGO Previdenza within the Italian group. ERGO Insurance Group 47 Management Report Business segment development The new strategy puts a clear focus on the profitability on new business and a strict cost control, even at the cost of a decline in premium income. The aim is to increase the efficiency of the ERGO companies in Italy. International business The consolidated result of € 15m (177m) reflects the effects of the financial crisis already described above as well as the impairment losses of goodwill of BA-CA Insurance. 2008 € million 2007 € million Total premium income 4,251 3,780 Gross premiums written 3,959 3,530 228 457 2,375 2,318 910 827 Operating result 93 231 Taxes on income 77 53 Consolidated result 15 177 Investment result Net expenses for claims and benefits Net operating expenses 48 ERGO Insurance Group Financial position Analysis of capital structure Our capital structure is essentially determined by our activity as an insurer: the liabilities side of the balance sheet is dominated by technical provisions (80.1 % of the balance sheet total) – future payout commitments to our clients. Equity (2.8 % of the balance sheet total) is the most important source of funds. The importance of strategic debt is increasing within the scope of our active capital management. Technical provisions stem mainly from life insurance business with around 68 % and the health segment with roughly 26 %. Propertycasualty and legal expenses segments account for a total of 6 %. Detailed information on these provisions may be found in the Notes to the financial statements starting on page 150. Compared to liabilities from loans and securities issued, we cannot foresee with certainty how high our liabilities from technical business will be and when they will occur. The payout pattern of technical provisions varies enormously from segment to segment and from one line of business to another. In property insurance, for instance, a major portion of the reserves is paid out after one year, whereas in liability and accident insurance substantial amounts are still due under certain circumstances decades after the contracts were concluded. In life and health insurance we use the premiums to create actuarial and ageing provisions which make up the lion’s share of technical provisions. We ensure that our business is sufficiently capitalised at all times by monitoring the situation on an ongoing basis and taking suitable measures. These are dealt with in more detail in the section on capital management. To optimise the capital position and lower capital costs, we reduced our equity in the last financial year through payment of an unusually high dividend of € 1bn. To counter this we borrowed from Münchener Rückversicherungs-AG. The remaining subordinate capital is mainly the result of entering into a subordinate loan with Munich Re Finance B. V. in 2004; in December 2007 Münchener Rückversicherungs-AG took over the role of issuer. All financial resources are invested according to the principles of asset-liability management described on page 69 f. The structure of our investments is described on page 35 f. Group equity and capital management In the year under review our equity fell to € 3.7bn (5.1bn) (for details see page 82 f.). This development stems mainly from the dividend payment mentioned above. The financial crisis also resulted in a reduction in the net balance of unrealised gains and losses. It fell by € 122m compared with the level at the beginning of the year. Although the net balance of unrealised gains and losses of our fixed-interest securities available for sale rose as a result of the lower interest levels at the end of the reporting ERGO Insurance Group 49 Management Report Financial position period, the net balance of unrealised gains and losses in the equity portfolio sank as a result of sales and lower prices on the capital markets. As a result of our active capital management we guarantee that the level of ERGO’s capital resources is adequate at all times. This means that all financial resources available cover all capital requirements which we determine according to our own internal risk model as well as the requirements laid down by the regulatory authorities and rating agencies. In addition, our financial strength should be sufficient for us to take advantage of measured opportunities for growth, to avoid significant impairments through normal fluctuations in capital market conditions, and should also be ensured in a reasonable scope at all times, even following major losses or substantial stock market falls. For us, however, adequate capital resources also mean that the equity basis of our Group does not exceed to a large extent the amount which is necessary to operate the business, as determined according to these criteria. Apart from an adequate level of equity the efficient use of capital available is also a crucial factor. As a result of our value-based management approach (see page 19 and following pages) we set the necessary management stimuli so that every investment achieves a return commensurate with risk in the long run. The results and capital base of operational companies are protected against unacceptable fluctuations by means of suitable reinsurance cover. The same purpose is served by our asset-liability management, together with numerous limits to restrict risks in terms of our capital investments. 50 ERGO Insurance Group Our internal risk model plays a key role in capital management. We determine our economic capital on the basis of the internal risk model data. First of all, we calculate the risk capital required to absorb annual losses at a level that can only be expected every 200 years (99.5 % value at risk). This policy is based on the Solvency II developments. We then set ourselves a minimum requirement of 1.75 times this 200-year loss (175 % of the 99.5 % value at risk). Capital management also takes considerable account of steering aspects which chiefly stem from regulatory restrictions as well as clients’ profit-sharing. We review the assumptions on which the internal risk model is based on a regular basis and adjust them as required. In view of the high dividend payout in the previous year and given the high volatility of the capital markets, our opinion in the current situation – based on all steering aspects mentioned – is that we are well advised to be cautious in terms of the equity buffer and to retain sufficient room for manoeuvre. For this reason, we intend to propose to this year’s Annual General Meeting that a dividend payout should be waived. Solvency The individual insurance companies of the ERGO Group are subject to the regulatory requirements pertaining to the countries in question. All insurance companies of the ERGO Insurance Group complied with the local requirements concerning solvency in the year under review. There is no supervision at Group level because the ERGO Insurance Group itself is part of the Munich Re Group; this is subject, in turn, to supervision at Group level (group solvency). Rating ERGO’s financial strength and that of its major subsidiaries are assessed by leading rating agencies. The ratings are of a high standard. The following table shows the results as at 31 December 2008. Financial strength ratings Analysis of the consolidated cash flow statement The cash flow of the ERGO Group is strongly influenced by our business in primary insurance. As a rule, we first collect the premiums for the risks assumed and do not make payments until later in the event of benefits or claims. The cash flow statements of insurance companies are therefore of limited relevance. Fitch Moody’s ERGO Versicherungsgruppe AG DKV Deutsche Krankenversicherung AG A AA – AA – Hamburg-Mannheimer Sachversicherungs-AG Hamburg-Mannheimer Versicherungs-AG AA – AA – Aa 3 KarstadtQuelle Lebensversicherung AG Victoria Lebensversicherung AG AA – A+ AA – Victoria Versicherung AG Vorsorge Lebensversicherung AG S&P Aa 3 AA – AA – A+ ERGO Insurance Group 51 Management Report Financial position The cash flow statement (see page 83) was prepared using the indirect method; it was adjusted to eliminate influences from changes in the consolidated group as well as changes in exchange rates. The basis for determining the cash inflow from operating activities is the consolidated results amounting to € 92m (781m). On the one hand, it is increased by the change in technical reserves of € 1.4bn (4.0bn). The increase in the provision for future policy benefits stems from the acquisition of BA-CA Insurance as well as from the continued portfolio development and the current interest returns in the life and health segments. The provision for future policy benefits for the health segment also rose within the framework of the current allocation. By contrast, the positive net gain from the disposal of investments had a reducing effect; this was mainly due to the sale of securities available for sale. At € 4.2bn (2.6bn), the cash outflow from investing activities was determined by outflows for the acquisition of other investments as well as from the purchase of consolidated companies. The latter concern primarily BA-CA Insurance in Austria. The purchase price of € 416m for the 60.5 % of the shares acquired in addition was paid in cash and offset in the cash flow statement against the company’s cash in hand. For 2008, the item “outflows from the acquisition of consolidated companies” also shows payments made in order to increase our shareholding in such companies. To be mentioned here are the shares in KarstadtQuelle Insurance, Neckermann Insurance, Turkish ERGOİSVİÇRE and Italian ERGO Previdenza. The cash outflow arising from financing activities is to be attributed above all to unusually high dividend payments for 2007 totalling € 1bn within the scope of our active capital management. The cash at the end of 2008 fell overall by € 366m to € 1.3bn; this figure includes operating balances with credit institutions, checks and cash in hand. In the previous year, the cash had increased by € 500m. Details pertaining to Section 315 para. 4 of the German Commercial Code (HGB) The company’s share capital amounts to € 196,279,504.20 and comprises 75,492,117 no-par-value shares. With a stake of 94.7 %, Munich Re is our majority shareholder. At ERGO there are neither constraints on exercising votes or transferring shares nor are there controls on voting rights by employee shareholders. Our shares are not subject to any special rights of control. 52 ERGO Insurance Group On 9 May 2007 the Annual General Meeting gave the Board of Management permission, which is valid until 8 May 2012, to raise the Company’s share capital by issuing new shares against cash deposits or investments, either as a lump sum or in instalments, to a total of up to € 97,500,000 (authorised capital) with the permission of the Supervisory Board. No use has been made of this empowerment up until 31 December 2008. Furthermore, the Board of Management was empowered by the Annual General Meeting of 9 May 2007, with validity until 8 May 2012, to issue once or several times option bonds and/or convertible bonds with or without a limited period of validity of up to € 1bn as well as granting the owners or creditors of such bonds options or conversion rights to new company shares with a proportional sum of the share capital up to € 97,500,000 with the permission of the Supervisory Board. To this end, there was a contingent increase in the Company’s share capital of up to € 97,500,000. Once again no use has been made of this empowerment up until 31 December 2008. The appointment of or revoking the appointment of members of the Board of Management is in accordance with Sections 84, 85 of the German Stock Companies Act (AktG) and Section 31 of the German Co-Determination Act (MitBestG). ERGO does not have any statutory provisions in this respect. Prerequisites governing an amendment to the Articles of Association are stipulated in Section 179 of the German Stock Companies Act. It is stipulated in Section 13 para. 4 of the Articles of Association that the corresponding resolution passed at the Annual General Meeting, as far as this is permissible under law, only requires a simple majority of the share capital represented at the time of passing the resolution, as well as the simple majority of votes. Additionally, use was made of the possibility permitted under Section 179 para. 1 cl. 2 of the German Stock Companies Act, which states that in accordance with Section 10 of the Articles of Association, the Supervisory Board is entitled to undertake changes to the Articles of Association that only involve the wording. At ERGO, major Company agreements which concern a change in control as a result of a takeover do not exist; neither do Company compensation agreements with members of the Board of Management or staff in the case of a takeover bid. ERGO Insurance Group 53 Management Report Other success factors Sustainability Besides our current profit-based activities we intend to secure the sustainable economic success of our Group with factors which cannot be measured in financial ratios. These include: 쐍 open dialogue with our clients, 쐍 our continued commitment to new, needsoriented products and solutions, 쐍 our corporate responsibility towards our employees, society and the environment, as well as 쐍 efficient business processes for managing our company as well as identifying and avoiding risks. Clients and client relationships Our products are geared towards all client groups – private clients as well as small and medium-sized businesses and industrial clients. They can select from all product groups: life and health insurance, property and casualty insurance, legal expenses insurance. In addition, our agents offer fund products – available from MEAG as the asset management company of Munich Re and ERGO – and bank products from our cooperation partner, the UniCredit Group. Advisory activities and services round off the portfolio. Our clients can thus cover their needs conveniently and comprehensively from one source in respect of the financial services of tried and trusted providers. The entire range of sales organisations at ERGO ensures that our clients are able to approach the Group in a way which suits them best. By means of stronger sales support we intend to improve our competitive position even further. A comprehensive IT 54 ERGO Insurance Group platform for sales will gradually be introduced in Germany which will assist the sales and administrative processes and speed up the introduction of new products. In order to guarantee an even better support service for our broker clients in the future we have concentrated broker sales of our German brands at the ERGO level. This means that ERGO has one of the largest broker sales networks in Germany. In addition, we are setting up a competence centre for bank sales. Our field staff place great importance on support and service – not just during their sales pitch alone. Even after the contract has been signed our clients are convinced by the good service we provide, for example a fair and swift claims settlement process. Such situations in particular reveal the value of having a good insurance. Client satisfaction and service by professional client management of ERGO have been rated “good” in selected processes tested by the German Technical Inspection Association, TÜV. The quality of the claims management has been certified by the German Association for the Certification of Management Systems (DGS) according to DIN-EN-ISO9001 which involves controls and claims controlling, as well as regular onsite checks. Research and development Our main focus in research and development is to analyse and forecast demographic trends as these trends constitute important parameters for calculating policy terms and thus designing products. Furthermore, demographic change affects social security systems and thereby influences our clients’ needs for private provision. Our product development incorporates not only our own know-how but also the latest scientific findings. length of service is 11.9 (12.4) years. The proportion of female employees as a percentage of total staff increased to 55.5 % (54.3 %). The life insurers use to some extent their own mortality tables to have the customised data available for their specifically structured portfolios. The health insurers adopt the mortality tables developed by the Association of Private Health Insurers. The knowledge of our actuaries regarding life expectancy of clients is constantly extended and updated by liaising with the German Association of Actuaries. A number of structural initiatives were adopted within the ERGO Group in 2008 in order to secure long-term competitiveness, and these were implemented along with corresponding personnel management measures. Staff Our staff provide the basis of our success with their expertise, motivation and commitment. That is the reason why we rigidly pursue a strategy of developing their skills. There are approximately 50,000 people working full-time for our Group, either as salaried employees or as self-employed representatives. We offer our staff attractive jobs with future perspectives, and focus our attention on responsible tasks, a corporate culture which encourages performance and interesting opportunities for professional development in our internationally active organisation. On 31 December 2008 a total of 31,508 (29,127) salaried employees were working for the ERGO Insurance Group, of which 24,944 (23,396) in back-office and 6,564 (5,731) as salaried field staff. The rise in the number of staff is solely due to developments in international business. The average age is 40.6 (40.8) years and the average In order to permanently improve our competitive edge measures were introduced including the “Continual Improvement in Competitiveness” project, which aims to attain a further improvement in the administration expense and acquisition cost ratio as well as service quality in our home market. The target has been set to save € 180m in material expenses and labour costs by 2010, thereby achieving our target cost ratios by that deadline. This includes cutting 1,800 jobs. Against this background, the executive management of ERGO and the ERGO Group works council have come to agreement on an extensive overall package. Apart from important agreements to achieve target savings, it contains rulings pertaining to codetermination, such as the introduction of a Group social plan as well as a Group agreement on the subject of “compatibility of job and family”. The agreements envisage that there will be no forced redundancies among back-office employees and salaried field staff before 31 December 2012. As a result of the agreements reached with the works council we can now begin to implement the initiatives in good time. Notwithstanding the above, an ongoing process to improve quality and service on a permanent basis is planned. ERGO Insurance Group 55 Management Report Other success factors Yet another important topic of last year and the current year is the initiative “ERGO – one company”. It aims at incorporating in terms of labour law the organisational structure and workflow in Germany encompassing functions across the brands, which have been established over the past years. Staff working in insurance operations are to be given solely employment contracts with ERGO Versicherungsgruppe AG as from the end of 2009 and no longer with the various brand companies, as has been the case to date. Field staff employees and those working in the sales departments for the brand companies will continue to work for their brand employer. Moreover, ERGO set up a pool of mobile international managers in 2008. These members are permanently prepared to be in a position to take up international assignments abroad. In addition, we were busy preparing for the integration of the ‘Europäische’ and Mercur in the ERGO Insurance Group during the year under review. Subject to negotiations currently underway with the co-determination committees, this should be complete by the end of March 2009. As a major internationally operating company the ERGO Insurance Group assumes social responsibility. We still place great emphasis on vocational training. We intend to give young people indepth training and to attract qualified and motivated staff to the ERGO Insurance Group on a long-term basis. In 2008 the ERGO Insurance Group and its agencies trained 1,399 (1,354) young persons, which corresponds to a ratio of 5.8 (5.6) % to total staff. To assist our business ambitions, promoting and recruiting qualified school and college leavers who show potential for expert and executive positions is assuming an everincreasing significance. In 2008 an ERGOwide “Talent Placement Programme” was introduced where jobs are then envisaged both in Germany and abroad in various companies of the Group throughout the staff functions, segments as well as in sales. 56 ERGO Insurance Group Remuneration of the Board of Management In order to avoid reiteration, we refer to the detailed statements on the remuneration of the Board of Management in the explanatory notes [38] and [39] in the Notes, starting from page 182. Social commitment In 2008 the ERGO Board of Management decided on a new concept pertaining to corporate social responsibility, which stems from our core business of insurance. This means that ERGO will focus on assisting where people themselves wish to take over responsibility for themselves and others, as well as providing help in cases of need. Education, science, health, music and social affairs form the focal point of this concept. The action plan is initially conceived for Germany and the following brands: D.A.S., DKV, EUROPÄISCHE Reiseversicherung, Hamburg-Mannheimer, KarstadtQuelle Insurance and Victoria. The societies “DASler helfen” and “Victorianer helfen” take an active part in charitable projects. Primarily financed by small contributions made by the staff of D.A.S. and Victoria from their salary and commissions, they support social projects in Germany and abroad. Employees of KarstadtQuelle Insurance collect money for the Madeleine-Schickedanz Children’s Cancer Foundation every year on action days which is then donated to research. Hamburg-Mannheimer assumes social responsibility with the “Youth & Future” foundation, and the “Job Locomotive” project gives deprived youngsters career guidance. Each year Hamburg-Mannheimer offers three training jobs especially to the youngsters of this foundation. In 2008 the foundation celebrated its tenth anniversary, and in the year under review HamburgMannheimer supported “children in need” in Germany and worldwide with a generous donation during the RTL TV donation marathon. DKV has been working together with the German Hygiene Museum in Dresden for many years to promote people’s knowledge on health-related matters and to motivate them to lead sensible, healthy and responsible lifestyles. DKV also supports the Aids Prevention Programme of the Federal Centre for Health Education via the Private Health Insurance Association, and promotes informational activities carried out by the Aids Foundation. Together with the foundation “Tierra Nueva”, the Spanish DKV Seguros is involved with the microinsurance project in Ecuador, including setting up basic medical cover in the south of Quito. The foundation provides low-budget health insurance with the support of DKV Seguros. Furthermore, the customer service centre of DKV Seguros is solely manned by physically handicapped staff who look after the customers’ needs on the phone; this is promoted by the in-house foundation “Fundación Integral”. ERGO Hestia in Poland has adopted this idea and has also set up a foundation with the same name and purpose. Environment Protecting the environment has been an important topic to the ERGO Insurance Group for many years, and in terms of ecological components it is part of the corporate responsibility. We joined the United Nations’ initiative “Global Compact” as part of the Munich Re Group in 2007. This brings with it the commitment to promote and further develop environmental protection measures. For instance, the recording of environmental key data was improved still further. This data also provides the basis for the sustainability ratings of the Munich Re Group. Achieving synergy effects and reciprocal potential for improvement between the ERGO companies are checked and implemented on a regular basis. As part of the ERGO facility management extensive measures were undertaken to reduce the amount of energy and resources. Moreover, the ERGO Insurance Group operates an environmental management system at the highest European level and in accordance with the EU Environmental Audit Directive and with the aim of continually improving environmental performance. We are also making our contribution towards the environment in terms of underwriting. Following the introduction of the Energy Performance of Buildings Directive (EnEV) in 2007 the energy pass for existing buildings has become mandatory since 1 July 2008. In turn, the ERGO Insurance Group reacted by introducing a specially geared pecuniary loss liability insurance for energy advisers. ERGO Insurance Group 57 Management Report Other success factors Since 2007 we have also been offering a comprehensive insurance solution for environmental damages based on the EU Directive on Environmental Liability. More than 7,000 customers have already taken out this policy with us. With its commitment towards the environment and open dialogue with those members of the public who are interested, the ERGO Insurance Group will assume social responsibility in the future, too, by actively facing such important issues, including protecting the environment and climate as well as sustainability. IT security and processes Information management plays a central role at ERGO. Accordingly, great importance is attached to confidentiality, availability and integrity of information. In order to protect all electronic data, computers and networks, as well as all information which is not stored in our IT systems, ERGO has put in place effective security measures. Our inter-company IT security management comprises four levels: security policy, security directives, security concepts and their technical implementation. Managing information security lies in the hands of our Chief Information Security Officer and he is supported by an IT Security Management Board which acts as a strategic and controlling committee. We are continually developing our existing security management system, taking into account international standards as well as the developments pertaining to Solvency II – and we are still looking to be certified in accordance with ISO 27001. We counter possible operational risks with qualified 58 ERGO Insurance Group security measures. In order to maintain the value of the ERGO Group in the long term, the IT Security Management provides support in strategic and operational plans in Germany and internationally, such as the set-up of a security or risk management system for our foreign subsidiaries. There is an intensive exchange of information between ERGO and Munich Re concerning questions relating to security issues: in DISK (the German acronym for data protection and information security group) all parties responsible meet on a regular basis to discuss project results, risk assessments and their experiences, utilise synergy effects and address ideas for group-wide projects. To ensure that persons, information, items and assets are protected is of principal importance to ERGO. Our data privacy policy, which regulates the handling of client data, contains binding statements on the protection of data pertaining to personal details. It serves as the basis for our staff when handling personal data and determines the technical and organisational measures which are to be carried out to ensure that personal data is protected. At the same time, it forms the basis for principles, guidelines, instructions and company agreements for all data privacy topics. The legal basis for processing client data is the contractual relationship and the consent given by clients when taking out insurance cover. Prospects Reservations concerning statements on the future Predictions about the forthcoming development of our Company are based primarily on planning figures, forecasts and expectations. Consequently, the following assessment of the ERGO Group’s development merely reflects our imperfect assumptions and subjective views. It follows that we cannot accept any responsibility or liability in the event that they are not realised in part or in full. The assessment and comments on probable company development, including major opportunities and risks, are conducted to the best of our knowledge and belief taking into account findings for prospects in the industry which are available to us at the moment, future economic and political parameters and trends as well as the major factors of influence they will have. Of course, these prospects, parameters and trends can change in the future without it already being foreseeable at the moment. On the whole, the actual development of the Company and its results can therefore deviate significantly from forecasts. All in all, looking ahead at the next two financial years, we continue to expect a positive trend in ERGO’s business, despite the difficult economic environment. This assessment is based on a number of expectations which take into account major opportunities and risks, our economic environment and our strategic alignment. The risks are described in detail in the “Risk Report”, and we would refer you to the statements made there. General economic trend Even if there is currently a high level of uncertainty concerning economic forecasts, considerably poorer overall economic conditions can be expected for 2009. The effects of the international financial market crisis on the real economy give rise to expectations of a recession in industrial countries. Newly industrialising countries will probably show very dampened dynamic force in growth. The fall in global demand is likely to lead to noticeably lower inflation rates. A recession can be expected in the euro zone as well as in Germany. The cause of this development is likely to be a major decline in exports, sluggish investment as well as lower levels of private consumption. This will result in a significant clouding of the parameters for the German insurance industry in 2009 and 2010. There is a risk of a further deterioration in the general economic situation. Additionally, falling price levels cannot be excluded. Against this background, further state intervention is conceivable. Capital market trend In the light of the considerably dampened economic outlook, the climate for higherrisk investments will remain difficult in 2009, particularly in the first half of the year. A precondition for a return to a positive capital market trend is a clear indication of a general economic recovery and a related reduction in volatility. ERGO Insurance Group 59 Management Report Prospects The insurance industry in Europe and Germany As a result of the very different parameters prevailing in the individual European insurance markets, the following sections take a closer look at the trends of the segments in our domestic market of Germany. Life insurance in 2009 and 2010 In 2009, the German life insurance industry is expecting the volume of premiums to be slightly below that of the previous year. Nevertheless, the stability shown by life insurance during the crisis on the financial markets will further strengthen public confidence in this form of old-age provision in the future. In the coming years in particular, the importance of the guarantees will increase with both classic annuity insurance as well as with unit-linked products. The trend towards provision policies with payouts in the form of an annuity appears likely to continue. The Annual Tax Law 2009, passed by the German Upper House on 19 December 2008, also includes changes in taxation on life insurance policies and, overall, strengthens provident insurance solutions. As regards private old-age pensions, we are expecting positive stimuli from the extension of the “Riester” pension products (“Residential Riester”). The state-subsidised Riester pension and basic pension products 60 ERGO Insurance Group will therefore remain attractive, meaning that the pleasing development of recent years is likely to continue. Unit-linked insurance solutions remain an attractive alternative to classic products for many groups of clients; the long-term trend towards a widening of this product spectrum will continue. In terms of company pension schemes, the “Accounting Law Modernisation Act” (BilMoG) that will probably be passed in 2009 will receive particular attention. Under this law, pension obligations in German Gaap balance sheets will probably have to be valued using a procedure based more on actual market conditions. This could result in a notable increase in the pension obligations of companies. Pension funds or provident funds provide the companies concerned with adequate opportunities to externalise these pension obligations. The planned “Law for Improving the Parameters for the Protection of Flexible Working Hour Rulings” (Flexi II) deals above all with the protection of working-life time accounts against insolvency. The effects on these oldage provision solutions remain to be seen. Private health insurance in 2009 and 2010 Fundamentally speaking, the “Act to Strengthen Competition in Statutory Health Insurance” (GKV-WSG) came into force on 1 April 2007. Among other things, this introduced compulsory insurance for all residents in Germany as from 1 January 2009 and, at the same time, excluded termination of substitutive health insurance by private insurers. Persons not insured or liable to insurance under the statutory health insurance scheme will be liable to insurance in the private health insurance scheme as from 1 January 2009. In addition, all private health insurers providing substitutive health insurance have been obliged to offer a basic tariff with effect from 1 January 2009. This offers benefits comparable with those of the statutory health insurance scheme but is calculated with ageing reserves. In the basic tariff, the insurer cannot charge risk surcharges or agree the exclusion of benefits. As the premium for the basic tariff cannot exceed the maximum premium under the statutory health insurance scheme, this tariff will be subsidised by those with full insurance, resulting in a corresponding trend towards higher premiums. Since 1 January 2009, too, ageing reserves in private health insurance have been transferable in the event of a change of insurer. Policyholders taking out private health insurance after 1 January 2009 are credited with the ageing reserve for the basic tariff plus the 10 % surcharge when changing insurers. Pol- icyholders who took out private health insurance before 1 January 2009 will be credited with the ageing reserve for the basic tariff if they terminate during the first half of 2009, however only if they transfer to the basic tariff of another insurer. This new ruling will also lead to higher premiums throughout the industry. 1 January 2009 saw the introduction of the Health Fund in the statutory health insurance scheme. On 29 October 2008, the Federal Cabinet agreed on a nationwide, uniform contribution rate for persons with statutory health insurance. For many people with statutory health insurance, this has led to a higher contribution. In addition, selfemployed persons voluntarily insured under the statutory health insurance scheme have lost their entitlement to sickness benefit since 1 January 2009. To cover this risk, there is therefore a need for a supplementary tariff under the statutory health insurance scheme or a private daily sickness benefits insurance. The rulings of the healthcare reform lead us to expect only moderate growth again in 2009. The net intake of new clients will remain strongly affected by the raising of the compulsory insurance threshold and by the fact that the healthcare reform makes it more difficult for employees to transfer from statutory to private health insurance. Nevertheless, it is to be assumed that there will again be a net increase in new clients for full insurance in 2009, although this rise will remain at the moderate level of recent years. As the healthcare reform will not solve the financing problems of the statutory health insurance scheme, a further increase can be expected in waiting times as ERGO Insurance Group 61 Management Report Prospects well as in rationing of medical care for persons in the statutory health insurance scheme. Against this background and given the continued high need for first-class healthcare among wide sections of the population, a positive development can be expected in supplementary insurance. The result is that for 2009 we are expecting a growth in premiums in private health insurance of 3 % – slightly above the figure for the previous year. In 2010, the 3-year changeover period, in force since February 2007, will start to run out and lead to a slightly higher level of new clients among employed persons. Overall, it is not possible to make any reliable forecast concerning the development of new clients in private health insurance for 2010. Only in 2009 will it become clear how the industry has started out in the “new” world of private health insurance and how the constitutional court will rule on the appeals of the private health insurance companies. Non-life insurance in 2009 and 2010 Developments in terms of non-life insurance over the coming years will depend to a significant extent on overall economic developments. A decisive factor here will be whether the measures introduced to stabilise the banking sector are effective in the long run. 62 ERGO Insurance Group Over 80 % of the overall demand for insurance stems from private clients. At present, we do not expect any improvement in the economic situation of private households; their real income has hardly increased at all even in years of strong economic growth. Additionally, falling sales and investment levels are also likely to lead to restrained demand from industry and commerce. A further factor is the greater price sensitivity of households and companies which leaves hardly any room for increases in premiums. The high level of market penetration already achieved and the continuing intense price competition – above all in motor insurance – are also continuing to weigh down on sales in property and casualty insurance. Experience shows that an economic downturn would also have a dampening effect on the level of claims, thus reducing the pressure for premium adjustments. Irrespective of this, natural disasters such as hurricane “Kyrill” at the beginning of 2007 or hurricane “Emma” in 2008, or the hailstorms this summer lead to a review of premiums in the natural hazards line of business. Overall therefore, property-casualty insurance are expecting premium income to remain almost constant in the 2009 and 2010 financial years. Growth in premiums of around 1.5 % per annum is expected in legal expenses insurance. ERGO’s performance Despite the high level of uncertainty concerning the effects of the gloomy general economic environment, we expect to be able to achieve higher premiums over all segments in the coming year. The long-term nature of the contractual relationships with our clients, above all in personal lines insurance, will play an important role in this respect. We expect total premium income in life insurance to rise, above all as a result of our international business. This will also be helped by the first-time consolidation of BA-CA Insurance whose premiums have been shown in our Group figures since the fourth quarter of 2008. In Germany, we, like the market, are expecting a slight fall in premium income. As far as new business is concerned, the economic environment is likely to throw up major challenges, even if clients are tending towards more secure forms of investment and provision as a result of the financial crisis. We assume that provision business with regular premiums will develop more positively than that with single premiums. In the health segment in Germany, we are aiming for growth of around 2 %; and a higher increase of premiums should again be possible abroad. Especially in the case of supplementary insurance policies, we should achieve a good level of new business as a result of the growing awareness of the general public of the need to take out cover against the increasing gaps in benefits of the statutory health insurance scheme. The first-time consolidation of “Europäische” and “Mercur” within the health segments will have an additional effect. In non-life insurance we expect an increase in premiums, above all as a result of international growth. We are also aiming for a slight increase in our German business in 2009 although the market is stagnating. However, it must be feared that the poor overall economic environment will have a greater effect on the demand for insurance in 2009 than we currently expect. For example, there is unlikely to be any rise in premiums in German motor insurance in 2009 because of the collapse in sales of new and used cars. On the other hand, it is a fact that people tend to show an increased need for security in difficult economic times. We wish to maintain the combined ratio, including legal expenses insurance, at the good level of under 95 %. ERGO Insurance Group 63 Management Report Prospects Total premium income is likely to lie within a range of € 18.7bn to € 19.4bn in 2009 compared to € 17.7bn in 2008. Given the high volatility of the capital markets it is not possible to offer a serious prognosis for the consolidated Group results. 64 ERGO Insurance Group Risk report Objectives of risk management Risk management is an important element in corporate management. In addition to the function of early recognition of developments that could endanger the continued existence of the Company (Section 91 para. 2 of the German Stock Companies Act [AktG]), a task of risk management is to maintain the financial strength required to secure the claims of our clients and to create sustainable value for our shareholders. This is achieved by means of risk management that encompasses all divisions. In our risk management we adhere to the German Control and Transparency Law (KonTraG) as well as to the requirements of Section 64 a of the German Insurance Supervision Act (VAG). Organisational structure of risk management To ensure efficient risk management, the ERGO Insurance Group has set up specific risk management functions and bodies. The central Integrated Risk Management (IRM) unit ensures risk management throughout the Group and is supported in its role by decentral risk management structures in all divisions of the Group. This risk management organisation is headed by the Chief Risk Officer (CRO) to whom the individual, decentral risk managers report. The duties of the CRO include the identification, assessment, control and monitoring of risks, as well as reporting them to the Risk Committee. This committee is responsible for setting up and monitoring the risk management strategies, systems and processes. The Risk Committee also ensures that the entire risk management system, consisting of risk criteria, limits and governance processes, complies with the regulatory requirements and the guidelines applicable throughout the Group. Risks are recognised at an early stage and managed in an optimum manner. Risk strategy The basis for the assumption of risks is formed by the requirements and decisions of the Board of Management concerning risk tolerance, as derived from the risk strategy approved within the scope of the annual planning and geared towards the capital and liquidity base as well as towards the volatility of earnings. In this respect, account is taken of both criteria for the overall portfolio as well as of supplementary criteria with which high risks, concentrations, loss accumulations and systematic risks can be limited and managed throughout the Group. Our Strategic Risk Management Framework plays a central role within the scope of these requirements and processes. Risk management cycle The risk appetite determined by the Board of Management enables us to consider the limits and rulings of relevance for risk management as early as during the business planning stage and to anchor these in the operative management of the company. In the event of capital bottlenecks or conflicts with the limit and regulation system, fixed escalation and decision-making processes are followed which ensure that business interests and risk management aspects are brought into line. If necessary, risks are externalised. ERGO Insurance Group 65 Management Report Risk report The practical implementation of risk management includes the identification, analysis and assessment of risks and the resulting risk reporting, limitation and monitoring. Risk identification is carried out using appropriate systems and indicators (quantitative component) as well as via bottom-up and top-down risk surveying which is supplemented by expert opinions (qualitative component). Our ad-hoc reporting process enables employees of the ERGO Insurance Group to report risks to the central Integrated Risk Management (IRM) unit at any time. Risk analysis and assessment is carried out at the highest level in the central IRM unit in consultation with a number of experts from various units of the ERGO Insurance Group. In this way, we obtain an assessment that is both quantitative and qualitative, and which also takes account of possible interdependencies between the risks. Risk limitation fits in with the Strategic Risk Management Framework and the Limit and Trigger Manual applicable throughout the Group. Risk-reducing measures are decided and implemented on the basis of the defined risk appetite. 66 ERGO Insurance Group Risk monitoring is carried out centrally in terms of the quantitative monitoring (based on indicators), i. e. at MEAG for investments, and, as far as qualitative risks are concerned, both decentrally as well as centrally depending on the materiality and classification of the risks. Risk reporting Risk reporting is the responsibility of the central Integrated Risk Management unit, which complies with current legal requirements (for example based on Section 55 c VAG). It also informs the public and creates internal transparency for management. Internal risk reporting informs management regularly on the risk position in terms of the individual risk categories (quarterly). Immediate reporting to the management is ensured in the event of a significant change in the risk position as well as in cases of particular claims and occurrences. This guarantees that even weak signals and negative trends are recognised in good time, thus enabling us to take countermeasures. Our external risk report is based on our corporate calculation and accounting regulations. We comply extensively with the requirements of the German Accounting Standard DRS 5-20. Control and monitoring systems To prepare for future statutory requirements according to Section 64 a VAG and to further increase the efficiency of the Group’s risk management, the ERGO Insurance Group started a project in mid 2008 which harmonises and coordinates its various control and monitoring systems. Implementation of this integrated internal control system was started in 2008 and is expected to be concluded in 2010. In accordance with DRS 5-20, the overall risk is broken down into the five categories: underwriting risks, risks caused by default on receivables from insurance business, investment risks, operational risks and other risks. We underwrite private and corporate client insurance business which results in an overall heterogeneous portfolio of risks incurred. General parameters exist in terms of the segment or line of business for calculating tariffs and underwriting on the level of the individual companies in order to ensure a balanced portfolio among all those insured. Furthermore, each actuarial office ensures that the calculation of tariffs is carried out properly and that sufficient provisions have been set up to meet any obligations incurred. These measures and processes ensure our primary insurers are monitoring and controlling risks sufficiently. With the help of independent controlling processes, the adequacy of the guidelines is checked on a regular basis and adjusted where necessary. Underwriting risks Management of underwriting risks takes a prominent position in the risk management system of our Company. The key elements here include control of risk patterns and ongoing monitoring of accounting principles for calculating technical provisions. Premiums and reserves are calculated using carefully selected calculation methods, meaning we can be assured that our obligations are met in the long term. ERGO Insurance Group 67 Management Report Risk report In spite of calculating the tariffs carefully and allocating sufficient sums to provisions, further risks may arise which need to be contained. Thus, for example, the longevity risk is of major importance for annuity policies. The safety margins in our annuity insurance portfolio have declined in the past. If, compared with our assumptions, the trend towards higher life expectancy continues, additional amounts may, under certain circumstances, have to be allocated to the provisions for future policy benefits. Further risks may include, for instance, the ERGO Insurance Group in its entirety or each operational insurance company being exceptionally called upon as a result of high individual claims or due to an accumulation of lossentailing occurrences. The interaction of risks of change and risk concentrations may also lead to considerable loss potential. This not only involves regional concentrations but can also occur both within a line of business or across several lines. The IRM unit is in charge of identifying, assessing, monitoring and coordinating cumulative items and concentrations which Life insurance Health insurance 쐍 쐍 쐍 쐍 쐍 쐍 쐍 쐍 biometric risk interest rate risk other market risk lapse risk 68 ERGO Insurance Group occur across multiple segments and balance sheets. The unit works together very closely with the specialists in the various segments in order to advise the Risk Committee concerning the impact of these types of cumulative effects on our Group-wide exposure. These types of risk are observed using scenarios and model calculations which are there to provide information regarding the total burden for the ERGO Insurance Group based on a corresponding extreme scenario. To protect ourselves against such risks and to limit fluctuations in earnings, we take out re-insurance policies. When choosing our reinsurer, a high degree of solvency is an essential criterion, enabling us to limit the contingency risk and risks pertaining to cash flow fluctuations. Our outwards reinsurance is mainly placed within the Munich Re Group. The following table depicts the specific features of the underwriting risk with our operational insurance companies depending on the particular business: biometric risk lapse risk claims risk technical interest rate risk Property-casualty insurance/ legal expenses insurance (non-life) 쐍 premium risk 쐍 major and very large loss risk 쐍 reserve risk 쐍 interest rate risk A differentiated analysis of the risks and relevant factors specific to the business segment in question, as well as explanations on managing underwriting risks, can be found in the Notes to the consolidated financial statements. This account complies with the IFRS 4 accounting requirements. 54.6 % of our accounts receivable stem from Munich Re which has been awarded the second highest rating by the international rating agencies Standard & Poor’s and A. M. Best. Overall and based on the rating classification of Standard & Poor’s, the spread of receivables from reinsurers is as follows: Receivables from reinsurers according to rating classes 2008 € million 1 30 4 – 7 Rating class 1 (AAA)* Rating class 2 (AA)* Rating class 3 (A)* Rating class 4 (BBB and less)* No rating 2007 € million 3 76 7 1 10 * corresponds to the rating classes as compiled by the international agencies Standard & Poor’s and A. M. Best. Risks from default on receivables from insurance business Receivables from reinsurers, agents and clients are basically subject to risk from default. As at the balance sheet date, accounts receivable, where payment due was more than 90 days old, accounted for € 140m (131m). To hedge the risk we have therefore taken precautionary measures by making adjustments to the value of receivables. On average 9.4 % (9.5 %) of total receivables were adjusted in value on the balance sheet date over the past three years. This share is equivalent to a three-year period average of 0.7 % (0.8 %) of the premiums earned. Experience has shown our precautionary measures to be adequate. Investment risks Investments undertaken by the ERGO Insurance Group represent a major source of income and can basically be grouped into four major investment categories: fixedinterest securities, equities, property and shareholdings. Besides the criteria of returns, security and credit-rating, aspects of liquidity, reasonable diversification as well as, above all, underwriting obligations are also taken into consideration. This is ensured at an institutional level by our assetliability teams. Representatives from the actuarial office, strategic asset allocation, investment controlling, integrated risk management and the asset management company – MEAG, part of the Munich Re Group – are responsible for the asset-liability management for each operational unit. ERGO Insurance Group 69 Management Report Risk report The basic investment decision (strategic asset allocation) is undertaken at the individual company level in accordance with the structures of liabilities specific to the business activities and company in question. Following these strategic directives, mandates are then formulated by the ERGO investment management unit with MEAG acting in an advisory capacity. These mandates define the asset categories, quality and limits by taking into account tax, accounting and supervisory parameters. Financial parameters and thresholds are set for the mandates for purposes of control. Implementation of the mandates is the responsibility of MEAG. Monitoring and advice concerning strategic investment decisions are undertaken by the asset-liability teams. Adherence to the company-specific mandate requirements is monitored by MEAG on a daily basis via the early warning system of the ERGO Insurance Group. Triggers have been implemented for the various sources of risk, which activate strictly defined processes. This trigger landscape, which is in operation throughout the Group, differentiates between three danger levels involving different measures. The levels are derived from the risk capacity of the companies in question. The early warning system is supplemented by an analysis of long-term trends and scenarios, particularly as regards interest-rate and share markets. 70 ERGO Insurance Group Proactive risk management has enabled a considerable reduction in the negative effects of the crisis on the financial markets for the ERGO Insurance Group. The share ratios of our companies were reduced to a major extent as early as the beginning of 2008. Permanent monitoring of the risks of default by a contract partner is ensured by means of a Group-wide counterparty limit system. Overall, there has been continued development in risk management activities concerning investments in the 2008 financial year. To be mentioned in particular is the account now taken of issuer-specific credit spreads when calculating the market value of interest-bearing investments included in the accounts at par value, and the adaptation of the limit system for counterparties. The investment risks are mainly market risks, credit risks and liquidity risks. Market risks Market risks form the lion’s share of capital investment risks. They result from a possible drop in market values which, depending on the investment category, may have varying causes. At 91.4 % (84.2 %), the largest part of our investments is fixed-interest investments. Consequently, the development of general interest rate levels and the issuerspecific credit spreads have a considerable effect on the value of the investments. To secure investment returns in the long term, our activities in asset-liability management are regularly adjusted in line with changing parameters. Financial derivatives are used to extend the horizon for interest-bearing investments. We have already reduced the number of shares held, particularly in the banking sector, during the 2007 financial year, in order to lower the risk stemming from this sector. In addition, we have reacted quickly to developments on the share markets in the 2008 financial year and hedged large sections of the share exposure. Market rates are not always readily available in order to ascertain property values. Therefore, surveys or other appropriate and generally recognised and verified assessment procedures are required. Value adjustments were made provided the impairment in value was deemed to be of a permanent nature. Currency risks in the ERGO Insurance Group are hedged for the main part by forward exchange transactions. Additional risks stem mainly from long-term investments where there are no adequate or economically viable hedging mechanisms available. These risks are constantly monitored to be able to counteract any wrong movements early on. Exchange rate gains or losses recorded in accordance with IFRS are calculated by separating the change in market values in euros and the original currency on the one hand and the effects of the exchange rate written against the income statement on the other. Risk potential as regards fluctuations in the market value of investments is regularly assessed using scenario analyses – socalled stress tests. These stress tests take into account blanket changes to market values regarding fixed-interest securities, equities and currencies. A detailed example of a scenario statement is to be found in the Notes under “market risks from financial instruments”. A host of other tools are used to determine potential market risks. The investment result, in particular, is forecast at the next balance sheet date subject to changing capital market conditions. The assessment and quality of our investments indicate that there are currently no apparent dangers threatening the existence of the ERGO Insurance Group and the fulfilment of obligations against policyholders. Risk management is structured in such a way that any possible problem areas can be anticipated at an early stage in order to be able to adapt the investment policy accordingly and in time. Credit risks Credit risks stem from the danger that debtors are unable to keep up with their payment obligations. Credit assessment of the respective individual investment is of utmost importance for credit risks in respect of managing bond portfolios. Our securities portfolio can be distinguished by the fact that most of the securities are from issuers with excellent creditworthiness. The quality of our credit-rating management can be seen among other things by the fact that, even in an extremely negative market environment, write-downs related to interestbearing investments account for € 232m or less than 0.3 % of overall investments. Securities of Lehman Brothers accounted for € 131m. The share of financial assets actually invested in US subprime loans amounted to about € 4m. As regards the bond portfolio, 95.7 % (97.4 %) of investments at the end of the financial year had a rating at least in the ERGO Insurance Group 71 Management Report Risk report third-highest category “strong” (see explanation [6 g] and [6 h] in the Notes). This corresponds to the “A” rating category as used by Standard & Poor’s. Bonds are divided up according to individual categories as follows: Bonds portfolio according to individual categories Bank bonds/loans against promissory notes Debenture bonds Government bonds Corporate bonds Other of subordinated securities, latent shareholdings and participation certificates in the portfolio. Currently, we do not see any risk for future defaults for our investments in subordinated securities. Whereas we do not expect any payment defaults for latent shareholdings and participation certificates Share in all interest-bearing investments % 11.0 37.2 38.4 6.5 6.9 Rating at least category “strong”* % 88.2 100.0 97.9 68.4 96.9 * This corresponds to the rating category “A” of Standard & Poor’s. The diversification of the investment portfolio is deemed adequate. Unlisted registered bonds make up the main part of interestbearing investments. The assessment of their market value is based on yield curves and, following a conservative approach, also takes specific credit spreads of individual issuers into account. For listed interestbearing investments, we draw on given price notations. A Group-wide limit system is used to monitor and control our risk from contract partners defaulting on payments. The individual limits are based on the financial position of the contract partner as well as on the risk tolerance defined by the Board of Management. Account was taken of the particularly critical situation in the banking sector in the 2008 financial year through constant verification of the maximum limits with in part proactive lowering of the individual limits and the introduction of collateral management. Permanent monitoring ensures the risk control 72 ERGO Insurance Group either, we expect interest payment defaults for a low number of securities. Liquidity risks We make sure that we are in a position to meet our payment obligations at any moment in time. This is guaranteed with our detailed liquidity planning. Our asset-liability management manages cash flows from our investments and the premiums in terms of time and quantity in accordance with obligations which arise from insurance contracts. Major hedging operations Financial derivatives are mainly used by the ERGO Insurance Group for hedging market risks in capital investments. These include most notably risks pertaining to share prices which are tackled making intensive use of our risk management system and, where necessary, the use of financial derivatives. A sustained fall in the rate of interest bears the risk that funds have to be reinvested at a lower rate of interest (reinvestment risk). This risk was taken account of by the permanent ongoing development of the hedging strategy using structured products. For our personal insurers, these products ensure a reinvestment at a minimum interest for the case of falling interest rates, thus guaranteeing lasting fulfilment of insurance obligations even in prolonged periods of low interest rates. According to accounting requirements of the respective financial tools, fluctuations in the market value are recorded in the income statement or in equity without an impact on profit or loss. The counterparty risk stemming from the products is spread between several issuers and is additionally minimised by the deposit of covered bonds (Pfandbriefe). Variable external financing by banks has been hedged in part using interest rate swaps. As regards most of the interest rate swaps or interest rate currency swaps, variable rates are exchanged for fixed rates. Investments in foreign currencies are mainly hedged using financial derivatives against currency risks. On the one hand, financial derivatives used are monitored within the framework of our trigger system and are, on the other hand, also included in the qualitative components of the risk controlling of investments and financial shareholdings of the ERGO Insurance Group. An assessment of the market, credit and liquidity risks is made in this context. The monitoring of the issuer risk is part of the limit system for contracting parties. The hedging operations applied fulfil their function. There are currently no major risks which can be recognised as a result of the hedging carried out. Operational risks The ERGO Insurance Group considers operational risks to be risks of losses associated with inappropriate processes, technological failure, human error or external events. These risks are reduced by means of systematic, cause-related risk management. Our declared corporate objective and one that is resolutely pursued, is to make employees aware of possible risks and to establish an appropriate risk culture. Human Resources risks (for example the risk of shortages of personnel) are reduced by targeted human-resources marketing measures, procedures for estimating potential, personnel development and systematic succession planning. Modern management instruments together with adequate monetary and non-monetary incentive systems ensure that our employees are highly motivated. Companies are under an increasing threat from white-collar crime (fraud). With the Code of Conduct, the Board of Management has laid down the fundamental rules and principles for legally correct and responsible conduct on the part of the legal representatives, managers and all other employees. Additional rules and principles have been laid down which are aimed at ensuring appropriate and effective prevention, discovery and reaction concerning white-collar crime. ERGO Insurance Group 73 Management Report Risk report ITERGO, which is part of the ERGO Group, is in charge of the management of IT systems and the risks associated with them. This company operates its own risk management system which is incorporated in the Groupwide risk management organisation. At the forefront is IT security, which can be put at risk especially as a result of operational breakdowns and interruptions, data loss and external attacks on our systems. These risks are dealt with by means of undertaking extensive precautionary measures, contingency planning, back-up solutions and access controls. Implementation of the business continuity management was completed to a large extent. Apart from an adequate organisational structure with emergency committees, there are also uniform and binding emergency management plans available at the relevant locations of the ERGO Insurance Group. Solvency II is a European project aimed at a fundamental reform of insurance supervision law with particular regulatory requirements in terms of the risk management of insurance companies. The ERGO Insurance Group supports speedy further development and implementation of the regulations striven for, which correspond to our risk management approach in all fundamental aspects. Internally, we have adopted a proactive approach to the introduction of our own, group-wide risk model and the orientation of the risk management system towards Solvency II. This will ensure early implementation of the corresponding standard. Risks associated with incorrect business decisions, poor implementation of decisions or the inability to adapt to changes in the corporate environment are defined by ERGO as strategic risks. We counter these risks through the close interlinking of strategic decision processes and risk management. This includes both cultural as well as organisational aspects. Other risks Amendments to legal and supervisory parameters can be of major significance. Over the course of time, these amendments result in opportunities as well as risks. All of these developments are therefore the subject of constant monitoring. We also counter these risks by being actively involved in industry bodies and on committees. 74 ERGO Insurance Group The risk of losses as a result of a deterioration in the reputation of the company amongst the public, clients, shareholders or other parties, such as supervisory bodies, is referred to as reputation risk. To monitor this risk, we have set up identification processes in various parts of the Company (for example in the central “External Communication” unit). The aim of the defined compliance guidelines is the protection of the ERGO Insurance Group and its employees. Compliance means acting in accordance with the applicable laws as well as internal company regulations and principles. Among other things, implementation should avoid reputation risks, risks of criminal punishment for employees and members of governing bodies, liability risks, official sanctions and litigation risks, as well as conflicts of interest between the company and its clients and/or its employees. The risk management system is guaranteed to work at a high level. Risk developments are recognised at an early stage and risk management is applied using the implemented structures and procedures. The early risk warning system as per KonTraG also covers so-called emerging risks – i. e. risks which arise as a result of changing parameters (such as legal, social policy or scientific and technical parameters) and which can therefore have effects on our portfolio that have not yet been registered or recognised. Here, uncertainty in terms of the extent of the damage and the likelihood of occurrence is naturally very high. We identify trends and weak signals in a variety of ways, for example through systematic trend research by our Group development, our knowledge management or inquiries concerning emerging risks. Against the background of Solvency II and the ever-increasing requirements of risk management, we have subjected our integrated risk management system to an ongoing optimisation and adjustment process. The creation of systems to model the risks in our business models as regards our planning and market comparison is running according to plan. We check our investments continually with a Group-wide early warning system which takes care of different risk and key income data for each company. This enables us on the level of our individual companies and at Group level to ensure that target results are achieved and requirements pertaining to solvency are met, as well as sufficient protection for our equity is available. This happens within the framework of our Group-wide risk management process which is practised by the central risk management team together with the decentralised risk management units in all Group companies. We consider the risk situation of the ERGO Insurance Group to be controllable, policed and viable. Summary of the risk situation In short, we can state that the existence of the ERGO Insurance Group and the interests of policyholders were not in danger at any time. Furthermore, we are not currently aware of any developments which could result in an adverse risk to the continued operation or asset, liability, financial and earnings situation of the Group in the long run. All companies in the Group have sufficient financial security in place and have enough resources to more than cover solvency requirements. ERGO Insurance Group 75 Shares in ERGO Versicherungsgruppe AG Information relating to the ERGO share The ERGO share in 2008 No dividend for 2008 The trend in the ERGO share price in the year under review was affected to a large degree by two factors: the high dividend paid out to shareholders in May and the turbulences experienced on the stock market during the remainder of the year. Our active capital management is intended to ensure that the degree of ERGO’s capital base is always adequate, that our financial strength also paves the way for modest opportunities for growth, is not critically impaired as a result of normal fluctuations from situations on the capital markets and can also be reasonably preserved after incurring major losses or encountering substantial falls on the stock market. As far as we are concerned, an adequate capital base also means that the Group’s equity basis does not exceed to a large extent the amount which is necessary to operate the business. From the beginning of 2008 until the dividend payment in May, the ERGO share was essentially characterised by a sidewards trend. After the high dividend payout of € 13.25 as part of our active capital management the share price declined as expected. Following a further period, in which the price drifted sidewards, the share followed the general downwards trend as from August as part of the crisis on the financial market. It stabilised again at the start of the final quarter and was even able to make ground by the end of the year. There is little point in comparing the development of domestic and international indices as only a small proportion of ERGO shares are held in a free float. In face of last year’s high dividend payout and given the high volatility of the capital markets, our opinion in the current situation – based on all steering aspects mentioned – is that we are well advised to be cautious in terms of the equity buffer and to retain sufficient room for manoeuvre. For this reason we intend to propose to this year’s Annual General Meeting that a dividend payout be waived. Movement in the price of ERGO shares in 2008 € 190 € 170 € 150 € 130 € 110 € 90 € 70 January March 76 ERGO Insurance Group May July September November Information on the ERGO share Earnings per share in accordance with IFRS Dividend Total dividend amount Year-end share price Type of share Number of shares 2008 2007 € € € million 0.99 – – 9.78 13.25 1,000 € 102.00 159.50 million No-par value 75.49 No-par value 75.49 ISIN: DE0008418526 · Securities Identification Number: 841 852 · Reuters Code: ERGG.DE Investor Relations Besides our annual and interim financial reports further topical information on the ERGO are available on our website at www.ergo.com. For more information, please also contact Investor & Rating Relations on + 49 (0)2 11/49 37-15 10 or at [email protected]. ERGO Insurance Group 77 Consolidated Financial Statements Consolidated balance sheet as at 31 December 2008 Assets Notes to the consolidated annual accounts 2008 € million 2007 € million A. Intangible assets I. Goodwill [1] p. 127 469.4 404.1 II. Other intangible assets [2] p. 129 610.6 1,080.0 268.6 672.7 [3] p. 130 2,552.9 16.2 2,562.3 78.2 II. Investments in affiliated companies and associates [4] p. 131 836.6 802.9 III. Mortgage loans and other loans [5] p. 131 39,700.2 35,163.0 IV. Other securities [6] p. 132 142.8 58,546.6 1,989.4 200.0 59,812.8 393.6 60,678.9 60,406.4 1,604.9 105,373.5 3,144.7 102,079.4 2,873.9 2,178.4 7,666.3 7,419.8 464.8 431.0 3,640.4 4,105.2 3,627.7 4,058.7 1,343.0 1,721.5 6,648.4 452.6 6,195.8 6,577.9 448.2 6,129.7 B. Investments I. Land and buildings, including buildings on third-party land Thereof: investment property held for sale 1. Held to maturity 2. Available for sale 3. Held for trading V. Other investments [7] p. 142 C. Investments for the benefit of life insurance policyholders who bear the investment risk D. Reinsurers’ share in technical provisions [8] p. 142 E. Receivables [9] p. 143 I. Current tax receivables II. Other receivables F. Cash at bank, cheques and cash in hand G. Deferred acquisition costs – Gross – Reinsurers’ share – Net [10] H. Deferred tax assets Thereof: deferred tax assets relating to disposal groups [11] p. 145 2,094.4 – 1,371.5 2.7 I. [12] p. 145 2,315.3 2,174.3 133,047.3 127,806.0 Other assets Total assets 78 ERGO Insurance Group p. 144 Equity and liabilities Notes to the consolidated annual accounts 2008 € million 2007 € million 841.4 841.4 2,333.1 2,633.8 306.4 541.3 74.9 738.4 A. Equity I. Issued capital and capital reserve II. Retained earnings III. Other reserves IV. Consolidated result attributable to ERGO equity holders V. Minority interests [13] p. 147 178.5 3,734.2 326.6 5,081.4 [14] p. 149 437.0 382.8 [15] p. 150 1,517.8 1,439.4 II. Provision for future policy benefits [16] p. 150 89,137.7 84,223.6 III. Provision for outstanding claims [17] p. 152 6,810.6 6,520.0 IV. Provision for premium refunds and policyholders’ dividends Thereof: provision for deferred premium refunds relating to disposal groups [18] p. 156 9,045.2 – 10,265.6 – 172.3 V. Other technical provisions [19] p. 157 94.0 106,605.4 79.4 102,528.0 [20] p. 158 2,939.6 2,308.0 [21] p. 159 844.1 891.8 [22] [23] p. 164 p. 165 1,106.6 1,950.7 1,103.4 1,995.2 [24] p. 166 909.3 822.5 13,673.0 14,582.2 18.8 12,628.0 13,450.5 19.2 2,798.0 – 2,060.2 0.6 133,047.3 127,806.0 B. Subordinated liabilities C. Gross technical provisions I. Unearned premiums D. Gross technical provisions for life insurance policies where the investment risk is borne by the policyholders E. Other accrued liabilities I. Provisions for post-employment benefits II. Tax provisions F. Liabilities I. Current tax receivables II. Other receivables Thereof: amounts due to banks relating to disposal groups G. Deferred tax liabilities Thereof: deferred tax liabilities relating to disposal groups Total equity and liabilities [25] p. 167 ERGO Insurance Group 79 Consolidated Financial Statements Consolidated income statement for the financial year 2008 Items Notes to the consolidated annual accounts 1. Gross premiums written [26] p. 168 2. Earned premiums – Gross – Ceded share – Net 3. Investment result – Investment income – Investment expenses – Total Thereof: income from associates [27] 4. Other income [28] [29] 6. Operating expenses – Gross – Ceded share – Net [30] 7. Other expenses [31] p. 176 16,401.2 16,461.8 1,311.4 15,150.4 16,270.1 1,460.5 14,809.6 8,922.8 6,052.3 2,870.5 – 3.5 7,654.8 2,304.0 5,350.8 246.4 2,224.2 1,274.4 20,245.1 21,434.8 14,758.1 862.5 13,895.6 16,821.0 932.7 15,888.3 3,427.0 298.8 3,128.2 3,351.4 370.2 2,981.3 2,636.9 1,495.6 19,660.8 20,365.2 584.3 1,069.6 176.8 7.6 407.5 1,062.0 p. 178 p. 179 8. Result before impairment losses of goodwill [32] 16,578.2 p. 176 Total expenses (5.–7.) 9. Impairment losses of goodwill 2007 € million p. 170 Total income (2.–4.) 5. Expenses for claims and benefits – Gross – Ceded share – Net 2008 € million p. 179 10. Operating result 11. Finance costs [33] p. 180 60.8 21.9 12. Taxes on income [34] p. 180 254.5 259.2 92.2 780.9 74.9 17.3 738.4 42.5 0.99 9.78 – 13.25 € 13. Consolidated result Thereof: – Attributable to ERGO equity holders – Attributable to minority interests Earnings per share Dividend per share* * Subject to approval by the Annual General Meeting in the financial year 80 ERGO Insurance Group [35] p. 181 Statement of recognised income and expense 2008 € million 2007 € million 92.2 780.9 Currency translation Gains (losses) recognised in equity Included in the income statement – 122.7 – 32.8 – Unrealised gains and losses on investments Gains (losses) recognised in equity Included in the income statement – 3.9 – 121.1 – 65.2 – 247.8 Change resulting from valuation at equity Gains (losses) recognised in equity Included in the income statement – 0.4 – – 1.8 – Change resulting from cash flow hedges Gains (losses) recognised in equity Included in the income statement 2.8 – 0.1 – 14.6 – Actuarial gains and losses on defined benefit plans 55.5 57.5 Change in consolidated group 20.6 21.9 – 266.1 21.9 Income and expense recognised directly in equity – 435.4 – 195.3 Total recognised income and expense Thereof: Attributable to ERGO equity holders Attributable to ERGO minority interests – 343.2 585.6 – 198.8 – 144.4 552.1 33.5 8.1 5.4 Consolidated result Other changes Thereof: Adjustments pursuant to IAS 8 ERGO Insurance Group 81 Consolidated Financial Statements Group statement of changes in equity Changes in equity Equity attributable to ERGO equity holders Retained Other Consolidated earnings reserves result Minority interests Total equity € million € million € million € million € million 841.4 1,831.3 810.3 840.6 305.0 4,628.6 – – 719.8 82.7 – – 269.0 – 719.8 738.4 – 33.5 – 585.6 – – – 4.3 – – – – – – – 120.8 – 1.1 – 11.9 – 5.4 – 132.7 – 841.4 2,633.8 541.3 738.4 326.6 5,081.4 – – – 261.9 – 38.8 – – 234.9 261.9 74.9 – – 144.4 – – 343.2 – – – 8.1 – – – – – – – 1,000.3 – – – 3.7 – 8.1 – 1,004.0 – 841.4 2,333.1 306.4 74.9 178.5 3,734.2 Issued capital and capital reserve € million Status at 31 December 2006 Allocation to retained earnings Total recognised income and expenses Thereof: Adjustments pursuant to IAS 8 Dividend Share buy-backs Status at 31 December 2007 Allocation to retained earnings Total recognised income and expenses Thereof: Adjustments pursuant to IAS 8 Dividend Share buy-backs Status at 31 December 2008 82 ERGO Insurance Group Consolidated cash flow statement for the financial year 2008 Changes in cash 2008 € million 2007 € million Consolidated result Net change in technical provisions Change in deferred acquisition costs Change in deposits retained and accounts receivable and payable Change in other receivables and liabilities Gains and losses on the disposal of investments Change in securities held for trading Change in other balance sheet items Other income/expenses without impact on cash flow 92.2 1,353.0 – 82.5 780.9 4,039.3 – 119.3 303.8 696.4 – 132.0 1,000.5 – 80.5 2,161.8 239.3 – 540.2 – 1,494.6 – 201.5 0.3 776.7 I. Cash flows from operating activities 5,312.7 3,480.9 Inflows from the sale of consolidated companies Outflows from the acquisition of consolidated companies Change from the acquisition, sale and maturities of other investments Change from the acquisition and sale of investments for unit-linked life insurance Other – – 817.9 70.3 – 11.2 – 3,399.5 – 2,568.1 – 379.6 – 65.9 – 353.0 245.5 II. Cash flows from investing activities – 4,663.0 – 2,616.6 Inflows from increases in capital Dividend payments Change from other financing activities – – 1,004.0 – 12.1 – – 132.7 – 231.8 III. Cash flows from financing activities – 1,016.1 – 364.6 Cash flows for the financial year (I. + II. +III.) – 366.4 499.7 Effect of exchange rate changes on cash Cash at the beginning of the financial year Cash at the end of the financial year 12.2 1,721.5 1,343.0 1.7 1,223.5 1,721.5 299.3 536.8 4,188.9 574.9 368.5 499.2 3,923.6 555.0 Additional information: Income tax paid (net) Interest paid Interest received Dividends received ERGO Insurance Group 83 Consolidated Financial Statements Segment reporting – classification according to business segments Assets Life Health 2008 € million 2007 € million 2008 € million 2007 € million I. Goodwill 148.9 84.7 82.6 82.6 II. Other intangible assets 452.2 601.1 62.4 147.1 46.4 129.0 46.9 129.5 1,808.9 – 1,792.6 60.5 593.4 – 618.0 – 275.4 325.6 256.1 283.2 27,146.0 24,415.0 12,186.7 10,761.5 138.5 192.7 – – 2. Available for sale 39,746.6 40,346.5 13,043.8 13,322.8 3. Held for trading 1,723.9 41,609.0 298.9 40,838.1 225.4 13,269.3 81.5 13,404.3 V. Other investments 1,118.7 71,958.0 2,375.6 69,746.9 124.3 26,429.8 248.3 25,315.4 C. Investments for the benefit of life insurance policyholders who bear the investment risk 2,873.2 2,177.1 0.7 1.3 D. Reinsurers’ share in technical provisions 5,803.0 5,592.5 1,042.0 1,020.2 E. Deferred acquisition costs – Gross – Reinsurers’ share – Net 4,340.1 468.3 3,871.8 4,300.4 466.2 3,834.2 1,804.2 0.3 1,803.8 1,787.7 0.4 1,787.4 F. Other segment assets Thereof: other segment assets relating to disposal groups 5,670.1 – 5,534.6 2.0 1,752.9 – 1,680.0 – 90,777.1 87,032.4 31,158.3 29,933.8 A. Intangible assets B. Investments I. Land and buildings, including buildings on third-party land Thereof: investment property held for sale II. Investments in affiliated companies and associates III. Mortgage loans and other loans IV. Other securities 1. Held to maturity Total segment assets 84 ERGO Insurance Group Property-casualty Legal expenses Other/ consolidation 2008 2007 € million € million 2008 € million 2007 € million 2008 € million 2007 € million 227.8 226.8 – – 10.0 70.6 298.4 96.3 323.1 7.0 7.0 4.7 4.7 64.4 – 68.5 1.5 7.5 – 318.9 313.7 1,882.5 Group value 2008 € million 2007 € million 10.0 469.4 404.1 34.4 44.4 58.3 68.4 610.6 1,080.0 268.6 672.7 8.9 – 78.8 16.2 74.3 16.2 2,552.9 16.2 2,562.3 78.2 74.2 65.5 – 88.1 – 185.1 836.6 802.9 1,434.3 277.0 233.5 – 1,792.0 – 1,681.3 39,700.2 35,163.0 – – 4.4 7.3 – – 142.8 200.0 4,206.2 4,557.7 1,243.7 1,308.4 306.3 277.4 58,546.6 59,812.8 28.4 4,234.6 10.0 4,567.6 5.9 1,254.0 2.0 1,317.6 5.6 311.9 1.4 278.7 1,989.4 60,678.9 393.6 60,406.4 284.0 6,784.4 322.7 6,706.9 57.3 1,670.0 96.7 1,722.2 20.6 – 1,468.8 101.4 – 1,412.0 1,604.9 105,373.5 3,144.7 102,079.4 – – – – – – 2,873.9 2,178.4 871.0 848.2 3.7 6.2 – 53.5 – 47.4 7,666.3 7,419.8 425.1 26.6 398.4 410.9 30.6 380.2 122.4 0.6 121.9 128.5 0.5 127.9 – 43.2 – 43.2 – – 49.5 – 49.5 – 6,648.6 452.6 6,195.8 6,578.1 448.2 6,129.7 2,248.0 – 2,320.8 0.7 495.1 – 472.7 – – 308.2 – – 682.1 – 9,857.9 – 9,326.1 2.7 10,600.2 10,579.2 2,297.7 2,333.7 – 1,786.1 – 2,073.1 133,047.3 127,806.0 ERGO Insurance Group 85 Consolidated Financial Statements Segment reporting – classification according to business segments Equity and liabilities Life Health 2008 € million 2007 € million 2008 € million 2007 € million 97.3 – 1.5 – 0.2 0.4 102.8 104.4 68,342.4 64,926.3 20,497.6 19,031.6 III. Provision for outstanding claims 1,317.2 1,236.8 1,018.4 949.6 IV. Provision for premium refunds and policyholders’ dividends Thereof: provision for deferred premium refunds relating to disposal groups 2,792.6 – 3,745.6 – 85.7 6,113.0 – 6,407.0 – 13.4 72,465.9 13.1 69,922.1 8.8 27,740.6 1.6 26,494.1 2,938.9 2,306.7 0.7 1.3 498.3 542.0 275.7 232.0 E. Other segment liabilities Thereof: other segment liabilities relating to disposal groups 12,251.9 – 12,259.7 0.6 2,131.8 – 2,120.2 – Total segment liabilities 88,252.3 85,030.5 30,150.3 28,847.6 A. Subordinated liabilities B. Gross technical provisions I. Unearned premiums II. Provision for future policy benefits V. Other technical provisions C. Gross technical provisions for life insurance policies where the investment risk is borne by policyholders D. Other accrued liabilities Equity* Total equity and liabilities * The equity is merely stated for the Group as a whole. A break-down into segments would result in an inappropriate representation of the capital resources due to inter-segment capital interlocking. 86 ERGO Insurance Group Property-casualty Legal expenses Other/ consolidation 2008 2007 € million € million 2008 € million 2007 € million 2008 € million 2007 € million 2.0 – – – 336.2 1,089.4 994.3 328.3 341.0 344.8 310.2 – 3,398.1 3,248.1 54.0 – Group value 2008 € million 2007 € million 382.8 437.0 382.8 – 3.0 – 0.7 1,517.8 1,439.4 – – 47.1 – 44.5 89,137.7 84,223.6 1,080.0 1,087.2 – 3.1 – 1.6 6,810.6 6,520.0 52.0 – 2.5 – 2.6 – 83.1 – 58.5 – 86.6 9,045.2 – 10,265.6 – 172.3 59.8 4,946.3 52.2 4,656.7 12.3 1,423.1 13.1 1,443.9 – 0.3 29.6 – 0.6 11.1 94.0 106,605.4 79.4 102,528.0 – – – – – – 2,939.6 2,308.0 246.3 266.2 99.5 131.1 831.0 824.1 1,950.7 1,995.2 1,485.9 – 1,507.8 – 209.7 – 210.8 – 1,301.0 18.8 – 587.9 19.2 17,380.3 18.8 15,510.7 19.2 6,680.4 6,430.6 1,732.3 1,785.7 2,497.7 630.1 129,313.0 122,724.6 3,734.2 5,081.4 133,047.3 127,806.0 ERGO Insurance Group 87 Consolidated Financial Statements Segment reporting – classification according to business segments Consolidated income statement Life Health 2008 € million 2007 € million 2008 € million 2007 € million 4.6 0.9 0.1 – 6,048.5 6,328.7 5,446.5 5,317.0 6,053.1 6,329.6 5,446.6 5,317.1 2. Earned premiums – Gross – Ceded share – Net 6,053.2 594.8 5,458.4 6,330.0 639.2 5,690.8 5,440.1 238.9 5,201.2 5,311.3 238.0 5,073.4 3. Investment result – Investment income – Investment expenses – Total Thereof: income from associates 6,322.7 4,129.5 2,193.2 – 13.7 5,214.5 1,601.6 3,612.9 187.6 1,931.1 1,394.0 537.0 – 8.1 1,764.0 492.1 1,271.9 54.8 4. Other income 1,557.2 1,070.9 633.9 337.4 9,208.8 10,374.5 6,372.1 6,682.6 5. Expenses for claims and benefits – Gross – Ceded share – Net 6,679.9 404.9 6,274.9 8,319.5 407.6 7,911.9 5,070.1 157.4 4,912.8 5,649.1 158.7 5,490.3 6. Operating expenses – Gross – Ceded share – Net 1,078.0 129.3 948.7 1,077.0 172.5 904.4 718.8 69.7 649.1 697.2 68.0 629.2 7. Other expenses 1,664.8 1,127.0 775.9 383.6 8,888.5 9,943.3 6,337.7 6,503.1 8. Result before impairment losses of goodwill 320.3 431.2 34.4 179.5 9. Impairment losses of goodwill 176.9 – – – 143.4 431.2 34.4 179.5 1.3 – – – 122.2 190.9 28.7 49.7 19.9 240.3 5.7 129.8 9.2 10.7 212.3 28.0 6.0 – 0.4 129.2 0.6 1. Gross premiums written From insurance transactions with other segments From insurance transactions with external third parties Total income (2.–4.) Total expenses (5.–7.) 10. Operating result 11. Finance costs 12. Taxes on income 13. Consolidated result Thereof: – Attributable to ERGO equity holders – Attributable to minority interests 88 ERGO Insurance Group Property-casualty Legal expenses Other/ consolidation 2008 2007 € million € million 2008 € million 2007 € million 2008 € million 2007 € million 16.2 16.7 – – – 20.8 4,166.2 3,847.3 917.0 908.2 4,182.4 3,864.0 917.0 4,078.6 494.1 3,584.6 3,754.4 597.9 3,156.5 682.6 445.7 236.9 – 2.4 Group value 2008 € million 2007 € million – 17.6 – – – – 16,578.2 16,401.2 908.2 – 20.8 – 17.7 16,578.2 16,401.2 908.3 2.1 906.2 891.8 2.8 889.0 – 18.5 – 18.5 – – 17.5 – 17.5 – 16,461.8 1,311.4 15,150.4 16,270.1 1,460.5 14,809.6 559.6 157.7 401.9 – 16.0 140.2 62.6 77.5 1.8 122.4 24.9 97.5 1.7 – 153.7 20.4 – 174.1 18.9 – 5.7 27.7 – 33.4 18.4 8,922.8 6,052.3 2,870.5 – 3.5 7,654.8 2,304.0 5,350.8 246.4 298.4 195.4 143.4 139.0 – 408.7 – 468.3 2,224.2 1,274.4 4,119.9 3,753.9 1,127.2 1,125.5 – 582.8 – 501.7 20,245.1 21,434.8 2,506.0 309.5 2,196.4 2,338.1 368.9 1,969.2 500.0 – 0.1 500.1 490.4 0.9 489.5 2.1 – 9.2 11.3 23.9 – 3.5 27.4 14,758.1 862.5 13,895.6 16,821.0 932.7 15,888.3 1,226.5 110.3 1,116.3 1,184.3 141.3 1,043.0 343.1 0.3 342.8 344.6 0.4 344.3 60.6 – 10.8 71.4 48.3 – 12.0 60.3 3,427.0 298.8 3,128.2 3,351.4 370.2 2,981.3 363.4 217.4 158.3 172.7 – 325.4 – 404.9 2,636.9 1,495.6 3,676.1 3,229.6 1,001.2 1,006.4 – 242.7 – 317.3 19,660.8 20,365.2 443.8 524.2 125.9 119.1 – 340.1 – 184.5 584.3 1,069.6 – – – – – 0.2 7.6 176.8 7.6 443.8 524.2 125.9 119.1 – 340.0 – 192.1 407.5 1,062.0 – – – – 59.5 21.8 60.8 21.9 98.7 28.3 28.7 3.2 – 23.8 – 12.8 254.5 259.2 345.1 495.9 97.2 115.9 – 375.7 – 201.1 92.2 780.9 348.2 – 3.1 491.3 4.6 86.7 10.5 107.0 8.9 375.2 – 0.4 201.5 0.4 74.9 17.3 738.4 42.5 ERGO Insurance Group 89 Consolidated Financial Statements Segment reporting – classification according to regional segments Assets 2008 € million Germany 2007 € million 2008 € million International 2007 € million 2008 € million Group value 2007 € million I. Goodwill 101.9 101.9 367.5 302.2 469.4 404.1 II. Other intangible assets 90.6 192.6 117.9 219.8 519.9 887.4 150.7 452.9 610.6 1,080.0 268.6 672.7 2,236.1 16.2 2,283.5 78.2 316.8 – 278.7 – 2,552.9 16.2 2,562.3 78.2 729.6 695.8 107.0 107.1 836.6 802.9 39,233.9 34,814.6 466.3 348.4 39,700.2 35,163.0 138.5 192.7 4.4 7.3 142.8 200.0 2. Available for sale 46,333.5 50,702.5 12,213.2 9,110.3 58,546.6 59,812.8 3. Held for trading 1,359.0 47,830.9 298.5 51,193.6 630.4 12,847.9 95.2 9,212.8 1,989.4 60,678.9 393.6 60,406.4 V. Other investments 1,196.5 91,227.0 2,731.6 91,719.2 408.4 14,146.5 413.1 10,360.1 1,604.9 105,373.5 3,144.7 102,079.4 821.6 864.9 2,052.3 1,313.5 2,873.9 2,178.4 D. Reinsurers’ share in technical provisions 5,123.3 5,133.4 2,543.0 2,286.3 7,666.3 7,419.8 E. Deferred acquisition costs – Gross – Reinsurers’ share – Net 5,768.0 333.3 5,434.7 5,741.4 311.3 5,430.1 880.6 119.3 761.1 836.7 136.9 699.6 6,648.6 452.6 6,195.8 6,578.1 448.2 6,129.7 7,479.6 7,419.5 2,378.3 1,906.6 9,857.9 9,326.1 – 2.7 – – – 2.7 110,278.7 110,787.0 22,768.5 17,019.1 133,047.3 127,806.0 A. Intangible assets B. Investments I. Land and buildings, including buildings on third-party land Thereof: investment property held for sale II. Investments in affiliated companies on associates III. Mortgage loans and other loans IV. Other securities 1. Held to maturity C. Investments for the benefit of life insurance policyholders who bear the investment risk F. Other segment assets Thereof: other segment assets relating to disposal groups Total segment assets 90 ERGO Insurance Group Equity and liabilities A. Subordinated liabilities 2008 € million Germany 2007 € million 2008 € million International 2007 € million 2008 € million Group value 2007 € million 377.1 382.8 59.9 – 437.0 382.8 530.1 519.3 987.8 920.1 1,517.8 1,439.4 77,949.4 76,651.8 11,188.3 7,571.8 89,137.7 84,223.6 5,201.5 5,024.8 1,609.2 1,495.2 6,810.6 6,520.0 8,961.2 10,191.1 83.9 74.5 9,045.2 10,265.6 – – 172.3 – – – – 172.3 54.0 92,696.2 51.8 92,438.9 40.0 13,909.2 27.5 10,089.0 94.0 106,605.4 79.4 102,528.0 877.3 907.5 2,062.3 1,400.5 2,939.6 2,308.0 1,748.7 1,796.4 202.1 198.8 1,950.7 1,995.2 13,871.3 12,553.8 3,509.0 2,956.9 17,380.3 15,510.7 18.8 19.2 – – 18.8 19.2 109,570.6 108,079.4 19,742.5 14,645.2 129,313.0 122,724.6 3,734.2 5,081.4 133,047.3 127,806.0 B. Gross technical provisions I. Unearned premiums II. Provision for future policy benefits III. Provision for outstanding claims IV. Provision for premium refunds and policyholders’ dividends Thereof: provision for deferred premium refunds relating to disposal groups V. Other technical provisions C. Gross technical provisions for life insurance policies where the investment risk is borne by the policyholders D. Other accrued liabilities E. Other segment liabilities Thereof: other segment liabilities relating to disposal groups Total segment liabilities Equity* Total equity and liabilities * The equity is merely stated for the Group as a whole. A break-down into segments would result in an inappropriate representation of the capital resources due to inter-segment capital interlocking. ERGO Insurance Group 91 Consolidated Financial Statements Segment reporting – classification according to regional segments Consolidated income statement 2008 € million Germany 2007 € million 2008 € million International 2007 € million 2008 € million Group value 2007 € million 1. Gross premium written 12,619.2 12,870.8 3,959.0 3,530.4 16,578.2 16,401.2 2. Earned premiums – Gross – Ceded share – Net 12,606.5 821.3 11,785.2 12,865.4 993.5 11,871.9 3,855.3 490.1 3,365.2 3,404.7 467.0 2,937.7 16,461.8 1,311.4 15,150.4 16,270.1 1,460.5 14,809.6 3. Investment result – Investment income – Investment expenses – Total Thereof: income from associates 8,131.0 5,488.0 2,643.0 6.8 7,064.2 2,170.3 4,893.9 270.8 791.8 564.3 227.5 – 10.3 590.6 133.7 456.9 – 24.4 8,922.8 6,052.3 2,870.5 – 3.5 7,654.8 2,304.0 5,350.8 246.4 4. Other income 2,105.8 1,181.5 118.4 92.9 2,224.2 1,274.4 16,533.9 17,947.3 3,711.1 3,487.5 20,245.1 21,434.8 12,105.4 584.2 11,521.1 14,247.0 677.2 13,569.9 2,652.7 278.2 2,374.5 2,574.0 255.6 2,318.4 14,758.1 862.5 13,895.6 16,821.0 932.7 15,888.3 6. Operating expenses – Gross – Ceded share – Net 2,426.3 207.6 2,218.7 2,434.4 279.8 2,154.6 1,000.7 91.2 909.6 917.0 90.4 826.7 3,427.0 298.8 3,128.2 3,351.4 370.2 2,981.3 7. Other expenses 2,480.2 1,384.0 156.8 111.6 2,636.9 1,495.6 16,220.0 17,108.4 3,440.8 3,256.8 19,660.8 20,365.2 314.0 838.9 270.3 230.7 584.3 1,069.6 – 0.2 7.6 176.9 – 176.8 7.6 314.1 831.3 93.4 230.7 407.5 1,062.0 59.7 21.0 1.0 0.9 60.8 21.9 177.4 206.4 77.1 52.8 254.5 259.2 77.0 603.9 15.2 177.0 92.2 780.9 74.0 3.0 584.8 19.1 0.9 14.3 153.6 23.4 74.9 17.3 738.4 42.5 Total income (2.–4.) 5. Expenses for claims and benefits – Gross – Ceded share – Net Total expenses (5.–7.) 8. Result before impairment losses of goodwill 9. Impairment losses of goodwill 10. Operating result 11. Finance costs 12. Taxes on income 13. Consolidated result Thereof: – Attributable to ERGO equity holders – Attributable to minority interests 92 ERGO Insurance Group Notes to the Consolidated Financial Statements Principles of presentation and consolidation International accounting rules Consolidated group The consolidated financial statements of ERGO Versicherungsgruppe AG are based on Section 315 a para. 1 of the German Commercial Code (HGB) in conjunction with Article 4 of the Regulation (EC) no. 1606/2002 of the European Parliament and Council of 19 July 2002 concerning the application of international accounting standards. The international accounting principles stated in Articles 2, 3 and 6 of the aforementioned Regulation were observed, as well as the provisions governed in Section 315 a para. 1 of the German Commercial Code. The consolidated financial statements also comply with all requirements as laid down by the IFRS. The currency of the report is the Euro (€). In accordance with IAS 27, the consolidated financial statements include ERGO Versicherungsgruppe AG (the parent) and all the entities in which ERGO Versicherungsgruppe AG owns, directly or indirectly, more than half of the voting power or over which it has the factual ability to exercise control (subsidiaries). This applies analogously to the special funds held by the subsidiaries. The only exceptions are subsidiaries and special funds determined as being not material for assessing the Group’s financial position; insurance companies are consolidated regardless of their size. The standards adopted by the IASB have been referred to as “International Accounting Standards (IFRS)” since 2002; the standards from previous years continue to bear the name “International Accounting Standards (IAS)”. As far as we do not explicitly refer to a particular standard, we use the two terms synonymously. The underwriting items are recognised and measured in accordance with the regulations of IFRS 4 on the basis of USGAAP (United States Generally Accepted Accounting Principles). The German accounting standards (DRS) approved by the German Accounting Standards Committee (Deutscher Standardisierungsrat, DSR) were also observed provided they do not contradict the applicable IFRS. Declaration of conformity with the German Corporate Governance Code in accordance with Section 161 German Stock Companies Act (AktG) An updated declaration of conformity with the German Corporate Governance Code (Section 161 German Stock Companies Act) was signed by the Board of Management and Supervisory Board in December 2008 and has been made permanently available to the shareholders on the Company’s website. Hamburg-Mannheimer Versicherungs-AG, Hamburg, Hamburg-Mannheimer SachversicherungsAG, Hamburg, Hamburg-Mannheimer Rechtsschutzversicherungs-AG, Hamburg, HamburgMannheimer Pensionskasse AG, Hamburg, Victoria Versicherung AG, Düsseldorf, Victoria Lebensversicherung AG, Düsseldorf, Victoria Krankenversicherung AG, Düsseldorf, Victoria Pensionskasse AG, Düsseldorf, ERGO Pensionsfonds AG, Düsseldorf, ERGO Immobilien-GmbH 5. Hamburg-Mannheimer & Co. KG, Kreien, DKV Deutsche Krankenversicherung AG, Cologne, D.A.S. Deutsche Automobil Schutz VersicherungsAG, Munich, D.A.S. Deutsche Automobil Schutz Allgemeine Rechtsschutz-Versicherungs-AG, Munich, and ITERGO Informationstechnologie GmbH, Düsseldorf, make full or partial use of the exemption in accordance with Section 264 para. 3 of the German Commercial Code for their own financial statements, but are still included in the consolidated financial statements. Bank Austria Creditanstalt Versicherung AG On 30 September 2008 the ERGO Group acquired a further 60.54 % of the shares in Bank Austria Creditanstalt Versicherung AG via its subsidiary ERGO Austria International AG for € 416.1m, thus raising its shareholding to 90 %. Incidental acquisition costs, other expenditure, such as consulting services, and taxes incurred totalled € 0.4m. ERGO Insurance Group 93 Consolidated Financial Statements Notes to the Consolidated Financial Statements Principles of presentation and consolidation Bank Austria Creditanstalt Versicherung is a specialist in the field of life insurance, pension provision and personal accident insurance. The company is the fifth largest life insurer in the Austrian market (based on market share). The opening balance sheet of Bank Austria Creditanstalt Versicherung includes the following IFRS figures as of the date of acquisition (figures immediately prior to the merger): intangible assets € 403.8m (0.9m), investments € 3,850.6m (3,850.6m), reinsurers’ share of technical provisions € 306.7m (306.7m), other assets € 255.0m (502.0m), gross technical provisions € 3,920.1m (4,097.5m) and other provisions and liabilities € 559.5m (485.6m). In addition, contingent liabilities of € 3.8m were assumed for a letter of support as a result of the purchase. In connection with the acquisition of the shares in Bank Austria Creditanstalt Versicherung, other intangible assets of € 402.8m as well as goodwill of € 212.4m (before amortisation and impairment) have been recognised. Of past share acquisitions totalling 29.46 %, the then goodwill of € 26.8m was capitalised. Overall, goodwill of € 239.2m was capitalised for our 90 % share (before amortisation and impairment). Particularly through Bank Austria’s reputation, brand and existing distribution network, ERGO will significantly expand the bancassurance business and systematically use Austria as a platform for tapping the promising central and eastern European markets. Considerable added value from synergies is scheduled to result from combining operations, transferring knowhow and efficient use of resources following the restructuring of all ERGO companies in Austria. 94 ERGO Insurance Group In the course of the impairment test, we identified impairment losses of goodwill, leading to a writedown of € 175.0m on the income statement (for further details on the write-down and the impairment test see note [1] “Goodwill”). The goodwill from the acquisition of Bank Austria Creditanstalt Versicherung is thus € 64.2m on the balance sheet date. The company was consolidated for the first time in our financial statements as at the end of the third quarter 2008. Income and expenses for the months October to December have been recognised in the consolidated income statement. In this period, Bank Austria Creditanstalt Versicherung AG contributed an IFRS result of € – 23.9m to the 2008 consolidated financial result. In the financial year 2008, Bank Austria Creditanstalt Versicherung AG posted total premiums of € 543.9m and a result of € – 40.1m. These figures are based on local accounting. When preparing the opening balance sheet as of 30 September 2008, the additional accrual of the IFRS revaluations at profit or loss for the cut-off date 1 January 2008 was waived. This would only have been possible at disproportionate expense since, at the time, Bank Austria Creditanstalt Versicherung did not have its own accounting. As the valuation is not yet final, the figures shown here are still provisional. The goodwill was allocated to a group of cash-generating entities “Austria” (for further details concerning the definition of the cash-generating entity see note [1] “Goodwill”). ERGO Daum Direct Auto Insurance Co. 65 % of the share capital of ERGO Daum Direct Auto Insurance Co., Seoul, was acquired as of 28 March 2008 at a price of € 68.9m. The price includes all incidental acquisition costs, other expenditure such as consulting services and taxes incurred, and was in part paid as an increase in capital. ERGO Daum Direct has an exceptional competitive position in the South Korean direct motor insurance market and is the country’s second-largest motor insurer. The opening balance sheet at the time of acquisition includes the following IFRS figures (the figures in brackets are the amounts directly prior to the business combination): intangible assets of € 7.6m (1.8m), investments of € 112.1m (112.1m), reinsurers’ share in technical provisions of € 55.0m (55.0m), other assets of € 50.7 (50.7m), gross technical provisions of € 121.9m (121.9m), and other liabilities of € 53.4m (51.8m). In connection with the acquisition of the shareholding in ERGO Daum Direct Auto Insurance, goodwill of € 35.8m and other intangible assets of € 5.8m have been recognised. The goodwill and other intangible assets are based on our expectations regarding the company’s profitability and growth potential, deriving in particular from the company’s good reputation and brand, experienced management team, and integration in ERGO’s international insurance network. The income and expenses for the months of April to December 2008 have been recognised in the consolidated income statement. During this period, ERGO Daum Direct contributed € – 8.2m to the consolidated result for 2008. In the financial year 2008, ERGO Daum Direct posted gross premiums written of € 150.8m and a result of € – 20.4m. The figures shown are final, as the valuation has been completed. No other business combinations as per IFRS 3 are material, either individually or in the aggregate. The ERGO Insurance Group acquired the remaining (45 %) indirect shares in KarstadtQuelle Versicherungen as well as the remaining (25 %) shares in Neckermann Versicherungen as of 31 December 2008. The purchase price was € 195.6m. In the 2008 financial year the ERGO Insurance Group made the minority shareholders of ERGO Previdenza a voluntary takeover bid for the remaining shares. Within the scope of this takeover bid, 22.7 % of the shares were acquired at a price of € 90.1m. The ERGO Insurance Group now holds 93.1 % of the shares. The ERGO Insur- ance Group acquired the remaining (25 %) shares in ERGOİSV İÇRE from the private founder shareholder. The purchase price was € 79.6m. All acquisitions were carried out as equity transactions among shareholders. Consequently, the balancing amounts totalling € 123.1m were offset against the revenue reserves (shown under “Other changes” in the statement of recognised income and expense). A 26 % stake in HDFC ERGO General Insurance Ltd., Mumbai, was acquired on 22 February 2008 at a price of € 39.9m. The shares were valued at equity. Victoria Zivotno Osiguranje d. d., Zagreb, ERGO životná poistovna a. s., Bratislava, ERGO Zavarovalnica d. d., Ljubljana, and ERGO Élétbiztosító Zrt., Budapest, were included in the consolidated group in the financial year 2008 through formation. Three companies left the consolidated group as a result of internal mergers within the Group. BioEnergie Elbe-Elster GmbH & Co. KG, Elsterwerda, ERGO Treasury Centre Ltd., Dublin, Titus AG, Düsseldorf, VV Immobilien GmbH & Co. GB KG, Düsseldorf, and SAS Tour Descartes, Paris, discontinued operations in 2008. As a result of exceeding the threshold on materiality and following additional acquisitions and formations, five non-insurance companies were included in the consolidated group of the ERGO Insurance Group for the first time. The ability to compare with the previous years’ figures has not been limited as a result of the changes made to the consolidated group. The overview starting on page 203 provides details of the consolidated group and other important shareholdings. It will also appear on the website of the German Corporate Register. ERGO Insurance Group 95 Consolidated Financial Statements Notes to the Consolidated Financial Statements Principles of presentation and consolidation Number of consolidated subsidiaries Development during the financial year 31 December previous year Germany International Total 60 82 142 Additions 4 11 15 Disposals 5 2 7 59 91 150 Germany International Total 31 December financial year In addition, one German and two international special funds were included in the consolidated group for the first time. One German special fund left the consolidated group. Number of non-consolidated subsidiaries Development during the financial year 31 December previous year 155 43 198 Additions 16 15 31 Disposals 27 5 32 144 53 197 31 December financial year Consolidation methods As a general rule, the balance sheet date of the consolidated companies is 31 December. Some special funds have other balance sheet dates; these funds are consolidated as of 31 December on the basis of interim financial statements. subsidiary or special fund at fair value. The acquisition costs of the shares are netted against the equity capital apportionable to the Group at the time of acquisition. Any residual positive amount is capitalised as goodwill. Generally speaking, we consolidate subsidiaries and special funds as soon as the Group holds a majority of voting rights and/or effectively has other means of control. Acquisitions are accounted for by the purchase method. In order to determine the equity capital at the time of acquisition, we measure the assets and liabilities of the Profits earned by the subsidiaries or special funds after their first consolidation are included in Group equity. Amounts relating to intra-Group transactions (receivables and liabilities, expenses and income between consolidated companies) are eliminated unless they are determined as not being material. 96 ERGO Insurance Group Associated companies Pursuant to IAS 28, associates are generally all entities which are not subsidiaries but on whose financial and operating policies the investors can exercise a significant influence. In the case of shareholdings amounting to between 20 % and 50 % of the voting power, the entities in question are deemed to be associates. Where we hold less than 20 % of the voting power, entities are classified as associates nevertheless if there is existence of significant influence on our part, mainly as a result of representation on the board of directors or equivalent governing body of the investee in accordance with IAS 28.7 (a). Investments in associates are valued at equity unless they are not material for assessing the Group’s financial position. Number of companies valued at equity Development during the financial year 31 December previous year Germany International Total 22 16 38 Additions – 1 1 Disposals 1 3 4 21 14 35 Germany International Total 31 December financial year Number of other associates (not valued at equity) Development during the financial year 31 December previous year 12 7 19 Additions 19 1 20 Disposals – 1 1 31 7 38 31 December financial year Accounting and valuation methods The annual financial statements of the consolidated subsidiaries and special funds are subject to uniform accounting policies. Valuations used in the financial statements of associates not classified as significant are maintained. In preparing the consolidated financial statements, we have to use our judgement in applying accounting policies and to make estimates and assumptions that affect the year-end items shown in the consolidated balance sheet, the consolidated income statement and the disclosures on contingent assets and liabilities. Details are provided in recognition and measurement methods for the individual items. ERGO Insurance Group 97 Consolidated Financial Statements Notes to the Consolidated Financial Statements Principles of recognition and measurement Changes in accounting and valuation methods The application of accounting, measurement and disclosure methods adheres to the principle of consistency. Changes became necessary as a result of the new or revised IFRS. All IFRS applied for the first time or revised with effect from 1 January 2008 have been observed. These include most importantly: There were also other adjustments which pertain to IAS 8: the effects of these on the consolidated balance sheet are so minor that we have waived individual reporting. These other adjustments resulted in a change to retained earnings totalling € 1.3m. In October 2008, the IASB, subject to waiving of the usual due process, approved changes to IAS 39 and IFRS 7 with retrospective effect to 1 July 2008 as from the date of their publication. The change to IAS 39 now makes reclassification of financial instruments permissible under certain conditions. If such reclassifications are made, the amended IFRS 7 also provides for additional information on these in the Notes. We have waived application of this facilitation ruling. The ongoing monitoring of actuarial assumptions for revaluation of the claims reserve under IFRS has shown that the use of the German Commercial Code figures for individual, non-proportional ceded reinsurance constitutes a significantly better basis for estimation than the assumptions and parameters used up until now. Consequently, the estimations for these non-proportional ceded reinsurance were adjusted in line with this improved knowledge in the 2008 financial year. In accordance with IAS 8, these amended estimations were included in the consolidated income statement. The reinsurers’ share in the provision for outstanding claims rose by € 30.1m. The first-time application of other or amended IFRS and IFRIC interpretations had no significant effects. Standards or changes in standards not yet entered into force There were no IAS 8 issues in the 2008 financial year which would have necessitated adjustment of the previous year’s figures. However, the following IAS 8 matters were dealt with via an adjustment to the revenue reserves in the 2008 financial year. Based on IAS 8 sub-section 43, all IAS 8 matters in the current reporting period were taken into account. The switchover to and introduction of IT systems resulted in changes of € 6.8m which, as per IAS 8, were corrected via an adjustment to the revenue reserves. This adjustment had the following effects on the consolidated balance sheet for the 2008 financial year: Consolidated balance sheet Assets Other receivables Liabilities Revenue reserves Tax liabilities 98 ERGO Insurance Group Application of the following amended standards is mandatory for financial years beginning on or after 1 January 2009. IAS 1 (rev. 2007), presentation of the financial statements, will not be applied prematurely in the financial year. The main change is that tax effects included in income and expenses recognised directly in equity are disclosed separately in the notes to the consolidated financial statements. In addition, IAS 1 now requires publication of the earliest comparison period whenever retrospective adjustments are made in the financial statements. We do not make use of the options of a renaming of the individual components of the financial statements or of publication of a single € million 10.1 6.8 3.2 statement of income combining the income statement and the statement of recognised income and expense. IFRS 2 (rev. 2008), Share-based Payment – Vesting Conditions and Cancellations, provides for clarification regarding exercise conditions and premature termination of plans. The new rules have no repercussions for the ERGO Insurance Group. IFRS 8, Operating Segments, provides new rules for segment reporting. Firsttime application will result not only in more extensive information in the notes but also in a more detailed disclosure of the segments and a change in result presentation. The result presentation for the whole Group will thus be based on the management approach and show an operating result adjusted to eliminate nonoperating components. This operating result will be broken down into a technical and a non-technical result. The change in IAS 23 (rev. 2007), Borrowing Costs, deletes the option under which it has been permissible for borrowing costs directly attributable to the acquisition, construction or production of an asset to be recognised as an expense in the period in which they are incurred. Such borrowing costs must now be capitalised as part of the cost of the asset in every case. As the ERGO Insurance Group has not availed itself of the option, this change will not have any impact. The change in IAS 32 (rev. 2008), Financial instruments: Presentation, regarding socalled puttable financial instruments and obligations arising on liquidation makes it possible to classify cancellable instruments as equity in future under certain conditions. At the same time, new disclosure requirements have been included in IAS 1 (rev. 2008), Financial Statements Presentation, which concern redeemable instruments and obligations in the event of liquidation. The amendments have no practical sigificance for the ERGO Insurance Group. As part of its first Annual Improvement Process Project, the IASB published an omnibus standard in May 2008 summarising minor changes – i. e. changes that are not part of one of the IASB’s major projects – to a total of 19 standards. Some of these involve amendments that have an impact on accounting, whilst others merely concern changes in terminology or editorial changes that have virtually no effect on recognition or measurement in the financial statements. Application of the following amended standards is mandatory for financial years beginning on or after 1 July 2009: The revision of IFRS 3 (rev. 2008), Business Combinations, and IAS 27 (rev. 2008), Consolidated and Separate Financial Statements, involves changes in the balance sheet recognition of noncontrolling interests, successive acquisition of shares, acquisition-related costs, and contingent consideration pay able. Effects of the new rules for the ERGO Insurance Group will, owing to their prospective application, result only for future acquisitions of shareholdings and will be dependent on the conditions of the respective acquisition. The change in IAS 39 (rev. 2008), Financial Instruments: Recognition and Measurement, Eligible Hedged Items, provides guidance on designating a portion of cash flows or a risk as a “hedged item” and the extent to which inflation risks may be designated “hedged items”. The new rules will have no impact for the ERGO Insurance Group. In addition, the interpretations IFRIC 13, Customer Loyalty Programmes, IFRIC 15, Agreements for the Construction of Real Estate, IFRIC 16, Hedges of a Net Investment in a Foreign Operation, and IFRIC 17, Distributions of Noncash Assets to Owners, have not yet entered into force. ERGO Insurance Group 99 Consolidated Financial Statements Notes to the Consolidated Financial Statements Principles of recognition and measurement It is not yet possible to make a final assessment of the effects of first-time application of the revised standards. Assets Long-term assets held for sale and disposal groups In accordance with IFRS 3, goodwill from the firsttime consolidation of subsidiaries is tested for impairment at least once annually, i. e. the carrying amount of goodwill is compared with the recoverable amount and, if this recoverable amount is lower, a write-down is made for impairment equivalent to the amount of the difference (IAS 36, subsection 90). The second quarter of 2008 saw the transfers of economic ownership of the business and residential buildings classified as “held for sale” in the first quarter of 2007, as well as of the portfolio of six foreign items of real estate and buildings of the iii fund, used by third parties and classified as “held for sale” in the first quarter of 2008. As a result, the figure shown for land and buildings, including buildings on third-party land has fallen by € 55m. The balance sheet value of real estate and buildings of HGE Haus- und Grundbesitzgesellschaft Elsterwerda mbH, summarised into disposal groups in the second quarter of 2007, remains unchanged as of the balance sheet date. As a result of the global financial crisis, the disposal will be delayed until 2009. Furthermore, in the fourth quarter of 2007 we decided to sell our shareholding in MPE Hotel I L.L.C., New York. In view of the changed market environment, we discontinued sales activities in the fourth quarter of 2008. As of the date of cessation of the sales activities, no expenditure had been accrued from business areas to be continued. 100 ERGO Insurance Group Intangible assets Other intangible assets mainly comprise purchased and internally generated software and acquired insurance portfolios. The software is carried at cost less straight-line amortisation. The useful life assumed is generally three to five years, in exceptional cases up to ten years. Acquired insurance portfolios are recognised at their present value on acquisition (PVFP – present value of future profits). This is determined as the present value of expected profits from the portfolio acquired, without consideration of new business and tax effects. The items in question are amortised in accordance with the realisation of the profits from the insurance portfolios underlying the PVFP calculation. The other intangible assets are tested for impairment at each balance sheet date and write-downs made if required. Writedowns of software and other in tangible assets are distributed in the consolidated income statement between investment expenses, expenses for claims and benefits and operating expenses. If it is not possible to allocate the expenses to these functional areas, they are shown under “other expenses”. Write-downs of purchased insurance portfolios are recognised under operating expenses. Investments Land and buildings shown under investments comprise property used by third parties and are carried at cost. Maintenance expenses are recognised as an expense. Structural measures equivalent to 5% or more of the historical cost of a building are generally assessed with regard to whether they have to be capitalised. Buildings are depreciated on a straight-line basis in accordance with the component approach over 40 to 55 years, depending on the weighted useful life for their specific building class. If the recoverable amount of land and buildings falls below their carrying amount, the carrying amount is written down to the recoverable amount. Impairment losses are recognised as investment expense in the consolidated income statement, and reversals of impairment losses as investment income. Land and buildings classified as “held for sale” are recognised at the lower of book value or fair value less sales costs. In the 2001 financial year, the companies Victoria Grundstücksverwaltungs-Gesellschaft GbR, Düsseldorf, Hamburg-Mannheimer Grundstücksgesellschaft HV2 GbR, Hamburg, and HamburgMannheimer Erste Bürogebäude-Verwaltungsgesellschaft mbH & Co. KG, Kreien, leased the extension at Fischerstraße 2 in Düsseldorf and two buildings located at Überseering 45 in Hamburg to the Wilmington Trust Company, Wilmington, for 99 years and then rented back their rights of use for the same period. However, the companies have the option of repurchasing the rights leased to the Wilmington Trust Company, Wilmington, after 29.5 years by making a final payment determined in advance. The companies Hamburg-Mannheimer Grundstücksgesellschaft HV2 GbR, Hamburg, and Hamburg-Mannheimer Erste Bürogebäude-Verwaltungsgesellschaft mbH & Co. KG, Kreien, were merged into Hamburg-Mannheimer Versicherungs-AG, Hamburg. Consequently, HamburgMannheimer Versicherungs-AG, Hamburg, has taken over the rights of these companies. In the 2000 financial year, Victoria Grundstücksverwaltungs-Gesellschaft GbR leased the building complex of Victoriaplatz 1, 2 and Fischerstraße 8 to 10 in Düsseldorf (excluding the extension) to BNY International Leasing LLC, New York, for a period of 99 years and rented back the rights of use on it for the same period. However, the company has the option to repurchase the rights leased to BNY International Leasing LLC, New York, after a period of 27 years by making a final payment determined in advance. Under German fiscal and commercial law, Victoria Grundstücksverwaltungs-Gesellschaft GbR and Hamburg-Mannheimer Versicherungs-AG remain the equitable owners of the building. They own the entire rights of use and are responsible for maintenance. The financial side of the transactions was undertaken by banks with excellent credit ratings. The ERGO Insurance Group has contingent liabilities amounting to € 88.3m (72.3m) for risks associated with the transaction. Investments in affiliated companies that we do not consolidate because they are not material are carried at fair value insofar as this can be reliably measured. If the investments are quoted on a stock exchange, we use the share prices at the balance sheet date; for other investments, the fair value is measured using the discounted earnings or net asset value method. Changes in the fair value are recognised in “other reserves” under unrealised gains and losses. Investments in associates are valued by the equity method at the Group’s proportionate share of their net assets. The associate’s earnings attributable to the Group are included in the investment result. As a rule, the equity and annual result from the most recent individual or consolidated financial statements of the associate are used; exceptional transactions of material importance for a true and fair picture of the associate’s financial position are recognised in the same financial year. Investments in associates that are not material for assessing the Group’s financial position are accounted for at fair value insofar as this can be reliably measured. ERGO Insurance Group 101 Consolidated Financial Statements Notes to the Consolidated Financial Statements Principles of recognition and measurement To determine the fair value, we use the share prices at the balance sheet date if the investments are quoted on a stock exchange; for other investments, the fair value is measured using the discounted earnings or net asset value method. Loans are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. They are carried at cost in accordance with the effective interest method. Writedowns for impairments are made in cases where the repayment of a loan can no longer be expected. Fixed-interest securities held to maturity are measured at amortised cost. Fixed-interest or nonfixed-interest securities available for sale that are not held for trading or recognised under loans are accounted for at fair value. If there are no stock market prices available, fair values are based on recognised valuation methods in line with the present value principle. Unrealised gains or losses are calculated taking into account interest accrued and, after deduction of deferred taxes and the amounts apportionable to policyholders by the life and health insurers on realisation (provision for deferred premium refunds), are recognised directly in equity. Securities held for trading comprise all fixed-interest and non-fixed-interest securities that we have acquired for trading purposes to earn short-term profits from price changes and differences; in addition, they include all derivative financial instruments with positive fair values which we have acquired for hedging purposes but which do not meet the strict requirements of IAS 39 for hedge accounting, and the positive fair values of the derivative components of variable annuities. We also show here structured securities classified as recognised at fair value with impact on profit or loss. Such classification can only be made at the time of acquisition; a reclassification to this category in later periods is not possible. Securities held for trading are accounted for at fair value at the balance sheet date. If there are no stock market prices available, fair values (particularly with derivatives) are based on recognised valuation methods. The ERGO Insurance Group uses a range of valuation models for this purpose, details of which may be obtained from the following table: Valuation models Derivatives Listed stock options OTC stock options, other stock options, appreciation rights Stock index futures Equity forwards Pricing method Listed price Theoretical price Swaptions Theoretical price Interest rate swaps Theoretical price Currency options Theoretical price Currency forwards Theoretical price 102 ERGO Insurance Group Listed price Theoretical price Parameters – Listing of underlying shares, effective volatilities, money-market interest rate, dividend yield – Money-market interest rate, share price, dividend yield At-the-money volatility matrix and skew, swap curve, money-market interest-rate curve Swap curve, money-market interest-rate curve Volatility, currency spot rates, money-market interest-rate curve Currency spot rates, money-market interest-rate curve Pricing model – Black-Scholes (European), Cox, Ross and Rubinstein (American) – Present-value method Black-76 Present-value method Garman-Kohlhagen Present-value method All unrealised gains or losses from such valuation are included in the investment result. Determining fair values IAS 39 defines the fair value of a financial instrument as the amount for which a financial asset could be exchanged, or a financial liability settled, between knowledgeable, willing parties in an arm’s length transaction. Where financial instruments are quoted in an active market, the quoted prices are used to determine the fair values. If this is not the case, we determine the values using recognised valuation methods with observable market data. Only if no such market parameters are available do we use valuation models based on nonobservable, company-specific parameters. Where in individual cases the valuation is based on such company-specific data, we specifically point this out. Insofar as realistic changes in the assumptions underlying such valuation methods would have significant effects on profit or loss or on equity, we would disclose this as well. Other investments are measured at amortised cost. Financial assets in our direct portfolio are generally accounted for at the settlement date. Investments held in special funds are accounted for at the trade date. Securities that we lend by way of securities lending continue to be recognised in our balance sheet, as the main risks and rewards remain with the ERGO Insurance Group; securities that we have borrowed are accounted for by the lender. Fees from securities lending are shown in the investment result. The net investment result comprises regular income, income from write-ups, gains and losses on the disposal of investments, other income, write-downs of investments, management expenses, interest charges and other expenses. Regular income and expenses from investments measured at fair value without impact on profit or loss are calculated in accordance with the effective interest method, i. e. any premiums or discounts are deducted from or added to the acquisition costs, with impact on profit or loss, until maturity. Impairment Regularly, at each balance sheet date, we assess whether there is any substantial objective evidence of impairment in a financial asset or group of financial assets. In the case of all fixed-interest securities held to maturity or available for sale, as well as all nonfixed-interest securities, impairments in value – in contrast to temporary diminutions – are recognised as an expense in the income statement. IAS 39.59 contains a list of factors providing substantial objective evidence of impairment of such financial assets. In addition, IAS 39.61 states that for equity investments, a significant or prolonged decline in the fair value of the investment below its acquisition cost is objective evidence of impairment. These rules are given more concrete form by means of internal guidelines. For equities quoted on the stock exchange, we assume a significant decline in fair value if the market value at the review date is at least 20 % below the average purchase price or has been lower than this amount for at least six months. In the case of fixed-interest securities and loans, the main basis for establishing evidence of impairment is the rating of the issue, the rating of the issuer or creditor, and the market assessment. ERGO Insurance Group 103 Consolidated Financial Statements Notes to the Consolidated Financial Statements Principles of recognition and measurement We determine acquisition cost on the basis of the average purchase price. In the case of an impairment, a write-down is made to the fair value at the balance sheet date, i. e. generally the publicly quoted market price. If there is a further fall in the fair value of equity investments that have already been written down once, a further write-down recognised in the income statement is made again immediately, even if the impairment is only temporary. Impairments recognised in profit or loss may not be reversed through profit or loss. In the impairment test for financial assets valued at amortised cost, we generally first assess whether objective evidence of impairment exists for significant items. If this is not the case, and also in the case of individually insignificant items, the impairment test is carried out collectively on the basis of groups of similar financial assets. Assets that are individually assessed for impairment are not included in the collective assessment. The amount of the probable loss is measured as the difference between the amortised cost of the asset or group of assets and the present value of estimated future cash flows. The impairment thus determined is recognised as an expense. We generally deduct impairments directly from the items concerned on the assets side, without using a value adjustment account. If, in a subsequent period, the reasons for the impairment cease to apply, the impairment is reversed, with impact on the income statement. The resultant carrying amount may not exceed the original amortised cost. Investments for the benefit of life insurance policyholders who bear the investment risk These are investments for policyholders under unit-linked life insurances. They are measured at fair value. Unrealised gains or losses from changes in fair value are included in the investment result. These are matched by corresponding changes in the technical provisions, which are taken into 104 ERGO Insurance Group account in the underwriting result. The decision to recognise these investments at fair value, with impact on profit or loss, avoids valuation mismatches that would otherwise occur due to different measurement of the corresponding provisions. Other investments Other investments include deposits retained and deposits with banks. Deposits retained stem from reinsuring other insurers to the amount of the retained cash deposits. They are valued at par or at acquisition cost respectively. Credit risks are taken into account accordingly. Deferred acquisition costs Deferred acquisition costs comprise commissions and other variable costs directly connected with acquisition or renewal of insurance contracts. In life business and long-term health insurance, acquisition costs are capitalised and amortised over the duration of the contracts, either proportionally to the premium income (FAS 60) or proportionally to the respective contracts’ expected gross profit margins calculated for the relevant year of the contract term (FAS 97, 120). The allocation of individual contracts to the FASs concerned is shown in the notes on technical liabilities. In determining the amount of amortisation, we take into account an actuarial interest rate and changes resulting from the disposal of contracts from the portfolio. In property-casualty business, short-term health primary insurance and health reinsurance, the deferred acquisition costs are amortised on a straight-line basis over the average term of the policies, from one to five years. Deferred acquisition costs are regularly tested for impairment using a liability adequacy test as per IFRS 4. Deferred tax assets Liabilities Under IAS 12, deferred tax assets must be recognised in cases where asset items have to be valued lower, or liability items higher, in the consolidated balance sheet than in the tax accounts of the Group company concerned and these differences will be eliminated at a later date with a corresponding effect on taxable income (temporary differences). Also included are tax assets deriving from tax loss carry-forwards. We take into account the tax rates of the countries concerned and the company’s respective tax situation; in some cases, for purposes of simplification, we use uniform tax rates for individual circumstances or subsidiaries. Where unrealised losses on securities available for sale are recognised in equity (see notes on investments - other securities available for sale), the resulting deferred tax assets are recorded but not recognised in income. Deferred tax assets are reversed if a realisation of the corresponding receivable is not probable. Equity Other assets Receivables and cash in banks, cheques and cash in hand are recorded at nominal value. Receivables are reduced by the required value adjustments. The corporation tax credit (Section 37 para. 5 of the German Corporation Tax Act (KStG) – revised version) is capitalised with its full present value. Property, plant and equipment and inventories are reported at amortised cost less write-downs. These are recorded under other assets. Minor assets acquired during the financial year are written off in full. Owner-occupied land and buildings are reported in the same way as for land and buildings used by third parties. The item issued capital and capital reserve contains the amounts that the equity holders of the ERGO Versicherungsgruppe AG have paid in on shares. Under retained earnings, we show the profits which consolidated companies have earned and retained since becoming part of the Group, and income and expenses resulting from changes in the consolidated group. In addition, the adjustment amount resulting from changes in accounting policies for earlier periods not included in the consolidated financial statements is recognised in the opening balance of the retained earnings for the earliest prior period reported. Other reserves contain unrealised gains and losses resulting from the recognition of other securities available for sale at fair value and from investments in unconsolidated affiliated companies. These reserves also include unrealised gains and losses from the valuation of associates at equity, differences resulting from the currency translation of foreign subsidiaries’ figures, and the valuation result from the hedging of cash flows. Writeups of equity investments available for sale are also recognised in this equity item. Minority interests are accounted for as part of equity in the balance sheet. These are the shares of third parties in the equity of subsidiaries that are not wholly owned directly or indirectly by ERGO Versicherungsgruppe AG. Direct minority interests in special funds are recognised under “other liabilities”. The portion of the result attributable to minority interests is shown in the consolidated result. ERGO Insurance Group 105 Consolidated Financial Statements Notes to the Consolidated Financial Statements Principles of recognition and measurement Subordinated liabilities Subordinated liabilities are liabilities which, in the event of liquidation or insolvency, are only satisfied after the claims of other creditors. They are measured at amortised cost in accordance with the effective interest method. Technical provisions The measurement of the provisions for future policy benefits depends on the type of contract, being based either on FAS 60 (life insurance without performance-related participation in surplus, health insurance and the bulk of reinsurance), on FAS 97 (life insurance with limited premium payment, life insurance on the universal life model and unitlinked life insurance based on FAS 97) or on FAS 120 (life insurance with performance-related participation in surplus). Unearned premiums Unearned premiums are accrued premiums already written for future risk periods. These premiums are generally calculated separately for each insurance policy pro rata temporis. The posting of unearned premiums is restricted to shortterm underwriting business. Provision for future policy benefits The provision for future policy benefits in longterm underwriting business is posted for the actuarially calculated value of obligations arising from policyholders’ guaranteed entitlements. As well as life insurance, this concerns portions of health and personal accident insurance, insofar as the business is conducted like life insurance. Measurement is usually based on the prospective method, by determining the difference between the present values of future benefits and future premiums. The actuarial assumptions used for their calculation include, in particular, assumptions relating to mortality, disablement and morbidity, as well as assumptions regarding interestrate development, lapses and costs. These are estimated on a realistic basis at the time the insurance contracts are concluded and they include adequate provision for adverse deviation to make allowance for the risks of change, error and random fluctuations. The actuarial assumptions are adjusted if this is shown to be necessary by a liability adequacy test in accordance with IFRS 4. 106 ERGO Insurance Group For contracts in accordance with FAS 60, the provision for future policy benefits is calculated from the present value of estimated future policy benefits (including claims adjustment expenses) less the present value of future net level premiums. Net level premium is that part of the gross premium that is needed to finance future policy benefits. Life primary insurance contracts with limited premium payment as per FAS 97 are generally valued in the same way as contracts falling under FAS 60. For all other contracts as per FAS 97, an account is kept to which net level premiums and interest earnings are credited and from which risk premiums and administration expenses are debited, not all credits and debits being contractually fixed at the time the contracts are concluded. The provision for future policy benefits for life primary insurance where policyholders bear the investment risk themselves (unit-linked life insurance) is shown as a separate item. In the case of contracts as per FAS 120, the provision for future policy benefits comprises the net level premium reserve, liabilities for terminal dividends and sometimes even reserves for anticipated losses. The net level premium reserve is calculated prospectively as the present value of guaranteed policy benefits (including acquired bonuses but excluding claims adjustment expenses) less the present value of future net level premiums. Here the same technical interest rate and biometric calculation principles are employed which were used as the basis to calculate tariff premiums or surrender values. Additionally, a reserve is set up to cover administration expenses for non-contributory periods. The calculation principles of tariffs are regularly verified by the regulatory authorities or actuarial associations and include safety margins which take into account risks caused by change, error or chance. To the extent that safety margins in the biometric calculation principles have been used up in full, there may be a need to set up additional provisions or to conduct an unscheduled amortisation of deferred acquisition costs. This kind of adjustment is carried out together with the IFRS 4 adequacy test if the adequacy of technical provisions can no longer be guaranteed when taking all calculation principles into account. A possible deficit is recognised in the income statement. The adequacy of the provision for future policy benefits is assessed on a regular basis using current, realistic estimates on the calculation principles, the proportionate amount of the investment return as well as future profit-sharing for contracts which include this aspect. The biometric calculation principles used for life insurance contracts are considered adequate. The actuaries in charge consider the mortality tables used to be adequate and to contain a sufficient safety margin for policies with mortality risk. However, narrower safety margins have been observed in the annuity portfolio. Should the trend towards a sustained improvement in life expectancy continue, a transfer of additional sums to the provision for future policy benefits cannot be ruled out in future. The accrual of the provision for terminal bonuses is carried out as scheduled over the term of the contracts by means of annual transfers and interest. As regards life insurance policies which are reported in the balance sheet in accordance with FAS 120 or FAS 97, transfers are based on the income already realised in the past as well as future expected income which has already been calculated for capitalising deferred acquisition costs. The assumptions applied here are checked regularly and adjusted where necessary. The provision for terminal bonuses is recalculated following a necessary adjustment to the actuarial calculation principles. This normally leads to a change in the amount which is transferred. The revaluation of the provision for terminal bonuses is carried out within the provision for premium refunds without affecting income. It is for this reason that fluctuations do not have any effect on the consolidated result. For contracts primarily of an investment nature, e. g. unit-linked life policies and products with prospective entitlement in accordance with the German law on the Certification of Old-Age Provision Agreements (AltZerG), FAS 97 is applied for reporting the provision for future policy benefits. The provision for future policy benefits results from additions to the amounts invested, the performance of underlying investments, the contractual withdrawals plus the provision for terminal bonuses and the provision for “unearned parts of premiums” for the FAS 97 products concerned. FAS 60 has been applied to reporting the provision for future policy benefits in health insurance. Reasons for using FAS 60 are to be found in the absence of a causality in generation and utilisation of surpluses, and the usually lifelong term of health insurance policies which are calculated in the same manner as life insurance policies. The provision shown is calculated as the difference between the present value of future insurance benefits including loss adjustment expenses and the present value of future premiums. Here that share of the gross premium is taken into account which is required to finance future insurance benefits including the costs of claims settlements (net level premium). The provision is calculated on the basis of current actuarial calculation bases. These include adequate safety margins in either direction. The provision which is based on Section 12 a para. 2 of the German law on the Supervision of Insurance Companies (VAG), is not part of the provision for future policy benefits, but rather recorded in the provision for premium refunds. ERGO Insurance Group 107 Consolidated Financial Statements Notes to the Consolidated Financial Statements Principles of recognition and measurement Provision for outstanding claims Provision for premium refunds The provision for outstanding claims is set up at the balance sheet date for payment obligations arising from insurance contracts. Part of the provision is for known claims for which individually calculated provisions are posted. Another part is for expenses for claims whose occurrence is not yet known (e. g. because they have not been reported yet or have not yet manifested themselves). A third class of provisions covers claims which are known but whose extent has turned out to be greater than originally foreseen. All these provisions include expenses for internal and external loss adjustment expenses. The provision for outstanding claims is based on estimates: the actual payments may be higher or lower. The amounts posted are the realistically estimated future amounts to be paid; they are calculated on the basis of past experience and assumptions about future developments (e. g. social, economic or technological factors). Apart from non-profit related premium refunds this item contains in particular profit-related premium refunds for life, health and personal accident insurance. In health insurance the non-profit related premium refunds also comprise sums which must be set up in accordance with Section 12 a of the German Insurance Supervision Act (VAG). According to national regulations the provision only has to be set up for the German insurance business. Provided that the provision for premium refunds has been set up, a valuation is conducted retrospectively based on regulations imposed by the regulatory authorities or as a result of provisions governing the individual contract. For those life insurance and pension fund companies which are subject to supervision by the Federal Financial Supervisory Authority (BaFin), the supervisory regulations of the German Insurance Supervision Act and the regulation pertaining to minimum appropriation need to be observed. In the areas of industrial, property and transport business provisions are set up for individual claims. In these lines of business provisions for as yet unfiled claims are based on past experience. The provision for business taken over generally follows declarations by the previous insurers. The provision for outstanding claims is largely not discounted with the exception of some provisions set up using actuarial calculation for pensions concerning occupational disability, liability and personal accident insurance. In the cases of these exceptions a discount rate is applied which is allowed by the regulatory authorities, and the provisions in question are discounted. Furthermore, a provision is set up for deferred premium refunds in favour of life and health insurance policyholders. It is made up of the differences between the reporting of assets and liabilities according to national laws and the valuation in line with IFRS or US-GAAP. In this respect, as far as unrealised gains and losses from marketable securities are recorded directly in shareholders’ funds, this provision for deferred premium refunds is set up without going through the income statement. In other cases, changes to the provision are reported in the income statement. To ascertain this amount, the portion is taken with which policyholders participate in the realisation based on national statutory or contractual provisions or individual plans of the companies. The amount varies depending on the business segment as well as the country in which the policy was taken out, and it can amount to between 85 % and 92.5 %. Provisions for terminal bonuses are transferred from the provision for premium refunds into the provision for future policy benefits without affecting the income statement. Here the funds reserved for terminal bonuses and available funds 108 ERGO Insurance Group are used for the provision for profit-related premium refunds. If the provision for terminal bonuses exceeds these amounts, parts of the provision for deferred premium refunds are reclassified. All technical provisions are regularly subjected to a liability adequacy test in accordance with IFRS 4. If current experience shows that the provisions posted on the basis of the original assumptions – less the related deferred acquisition costs and the present value of the related premiums – are inadequate to cover the expected future benefits, we adjust the relevant technical provisions with recognition in profit or loss and disclose this under impairment losses/unscheduled changes in the notes to the consolidated balance sheet. The appropriateness of unearned premiums and of the provision for outstanding claims is assessed in relation to the realistically estimated future amount to be paid. The appropriateness of the provision for future policy benefits is assessed on the basis of realistic estimates of the actuarial assumptions, the proportional investment result and, for contracts with participation in surplus, the future profit sharing. Technical provisions for life insurance policies where the investment risk is borne by the policyholders This item encompasses the provision for future policy benefits in life insurance where policyholders bear the investment risk themselves (unit linked life insurance). The value of the provision for future policy benefits essentially corresponds to the market value of the relevant investments shown under assets item C. Besides this, as under the provision for future policy benefits as per FAS 97, they may include additional premium components. Changes in this provision are fully recognised in the underwriting result. Insofar as these changes derive from unrealised gains and losses from alterations in the fair values of the related investments, they are matched by opposite changes of the same amount in the investment result. The decision to recognise these provisions at fair value, with impact on profit or loss, avoids valuation mismatches that would otherwise occur due to different measurement of the corresponding investments. Provisions for post-employment and similar benefits The companies within the ERGO Insurance Group generally give commitments to their staff in the form of defined contribution plans or defined benefit plans. The type and amount of the pension obligations are determined by the conditions of the respective pension plan. In general, they are based on the staff member’s length of service and salary. Under defined contribution plans, the companies pay fixed contributions to an insurer or a pension fund. This fully covers the companies’ obligations. Under defined benefit plans, the staff member is promised a particular level of retirement benefit either by the companies or by a pension fund. The companies’ contributions needed to finance this are not fixed in advance. Pension obligations are recognised in accordance with IAS 19, Employee Benefits, using the projected unit credit method and based on actuarial studies. The calculation includes not only the pension entitlements and current pensions known on the balance sheet date but also their expected future development. The interest rate at which the pension obligations are discounted is based on the yields for long-term high-quality bonds (e. g. commercial or government bonds). Actuarial gains or losses from pension obligations result from the deviation of actual risk experience from estimated risk experience. They are recognised directly in equity, without impact on profit or loss. ERGO Insurance Group 109 Consolidated Financial Statements Notes to the Consolidated Financial Statements Principles of recognition and measurement Other provisions Segment reporting Other provisions are established in the amount of the probable requirement; such amounts are not discounted if the interest-rate effect is insignificant. The breakdown of the annual accounts figures follows the internal organisation and management structure of the ERGO Insurance Group and is shown according to strategic business segments (primary segments) as well as regional aspects (secondary segments). The strategic business segments are: Liabilities This item comprises bonds and notes issued, deposits retained on ceded business, current tax liabilities, and other liabilities. Financial liabilities are recognised at amortised cost. Current tax liabilities comprise current taxes on income and other taxes of the individual companies, based on their respective national taxation. Current tax liabilities are posted – without discounting – in accordance with the probable tax payments for the year under review or previous years. Deferred tax obligations are shown under the item “deferred tax liabilities”. Direct minority interests in special funds are measured at fair value. Deferred tax liabilities Under IAS 12, deferred tax liabilities must be recognised if asset items have to be valued higher, or liabilities items lower, in the consolidated balance sheet than in the tax accounts of the reporting company and these differences will be eliminated at a later date with a corresponding impact on taxable income (temporary differences). Reinsurance Reinsurers’ shares in the technical positions are shown on the assets side of the balance sheet and based on the contracts with reinsurers. The reinsurers’ shares in deferred acquisition costs and in technical provisions are detailed in the Notes. The reinsurers’ shares are reported separately in the income statement. 110 ERGO Insurance Group 쐍 쐍 쐍 쐍 Life insurance Health insurance Property-casualty insurance Legal expenses insurance Classification by domestic or international business is based on the registered office of the respective Group company. The ERGO Insurance Group is represented in over 30 countries. The segments chosen reflects the opportunities and risks of the Group. Earnings capacity and prospects for success are thus made more transparent. Apart from complying with IAS 14, segment reporting also follows German Accounting Standard No. 3 (DRS 3) of the German Standards Council (DSR). Reporting also complies with DRS 3-20, which applies to insurance companies. The presentation of specific business segments (primary segments) is after consolidation of internal transactions within the individual business segments but prior to consolidation across the segments. Profit transfer agreements have been signed with virtually all domestic insurance companies. Profit transfer is deemed as appropriation of profits in the segment reporting. Profit transfers are thus eliminated prior to segment reporting. This is shown in the “other/consolidation” column where expense and income from profit transfer agreements are eliminated. Group tax expenditure is allocated to the segments. Group values are derived by adding the “other/consolidation” column. Apart from consolidation entries, this column also includes figures of companies which cannot be clearly attributed to the business segments listed. This includes, for instance, the activities of the ERGO Versicherungsgruppe AG as the holding company for the Group. This form of presentation was chosen to truly show the core areas of business competence in an undistorted fashion. Premiums from transactions with other business segments are stated separately. The secondary segments show fully consolidated figures. Cash flow statement The cash flow statement shows how the liquid funds of the ERGO Insurance Group have changed during the course of the year under review by way of the inflow and outflow of funds. Here a distinction is made between cash flows from operating, investing and financing activities. The statement reconciles to financial assets shown in the balance sheet as “Cash at bank, cheques and cash in hand”. Apart from complying with IAS 7, the cash flow statement is also carried out in conformance with German Accounting Standard No. 2 (DRS 2) of the German Standards Council (DSR). Reporting also complies with DRS 2-20, which applies to insurance companies. Foreign currency translation The consolidated financial statements of the ERGO Insurance Group are prepared in euros. The annual accounts of foreign companies, where the currencies do not as yet participate in the European Economic and Monetary Union, have been converted into euros in accordance with IAS 21. The mean exchange rates on the balance sheet date have been used for the conversion of the balance sheets, whereas the quarterly mean exchange rates were used for the income statements of the 2008 financial year. Differences resulting from conversion are included directly in shareholders’ equity. In the capital consolidation the equity amounts of foreign subsidiaries have been converted into euros using the historic exchange rates at the respective acquisition dates. Contingent liabilities To support Hypo Real Estate (HRE), the German federal government adopted a rescue package in 2008, backed by the Deutsche Bundesbank and also the German financial services industry. In this rescue package, the financial institutions were obliged to participate through a reguarantee in covering a possible claim on the federal government under the guarantee for the Bundesbank’s liquidity support and the government-guaranteed bond; cf. note [6] “Other securities available for sale”. Of the total amount of € 8.5bn for this reguarantee, liability for € 110.0m is apportionable to companies of the ERGO Insurance Group. ERGO Insurance Group 111 Consolidated Financial Statements Notes to the Consolidated Financial Statements Disclosures on the type and extent of risks stemming from insurance contracts and financial instruments Risks from insurance contracts in the Life segment The most significant risks in this segment are biometric risks, interest rate risks and lapse risks. Technical provisions and deferred acquisition costs are calculated based on biometric principles, i.e. based on the assumption of the trend in mortality and invalidity, as well as discount interest rates or technical interest rates which depend on the contract or tariff. Further, assumptions concerning the probability of cancellation and profit-sharing are included in the valuation. Moreover, other market risks from unit-linked policies and risks from embedded derivatives have to be taken into consideration, as well as the liquidity risk. Biometric risk As regards volume, the structure of our business is presented in note [16b] provision for future policy benefits according to the insured risk. The biometric assumptions used for reporting insurance contracts in our portfolios are checked regularly based on up-to-date information regarding the portfolio. In this respect, checks conducted in the specific countries by the supervisory authorities or by actuarial associations are especially taken into account. In addition, standards for the market are taken into consideration in order to check the adequacy of the biometric calculations as well as the trend assumptions associated with them. This can lead to a change in the safety margin allowed in the actuarial assumptions. The amount of the technical provisions or the deferred acquisition costs is not directly affected as long as there is provision for adverse deviation. In life insurance the risk of exposure to biometric risks depends on the type of insurance product. Product category 쐍 Life insurance 쐍 Life insurance (cover in the event of death) Features Significant risks 쐍 Long-term contracts with benefits 쐍 Mortality (short-term): in the event of death 쐍 Primarily with a payout upon expiry 쐍 Actuarial assumptions fixed when taking out the policy, premium adjustments not possible 쐍 쐍 Annuity insurance 쐍 Predominantly guaranteed life-long 쐍 쐍 Occupational disability pension 쐍 Actuarial assumptions mainly fixed when taking out policy, premium adjustments not possible 쐍 Long-term policies with a guaranteed fixed-term pension in the event of invalidity 쐍 Actuarial assumptions fixed when taking out policy 쐍 and invalidity insurance 쐍 112 ERGO Insurance Group increase in net expenditure for insured incidents due to unique unusual circumstances (e. g. pandemics) Mortality (long-term): increase in expenditure for insured incidents as a result of a sustained increase of mortality for business in force Longevity: increase in anticipated expenditure in the future for pensions as a result of a sustained rise in life expectancy of business in force Disablement: increased expenditure due to a rise in the cases of disablement from business in force, as well as a reduction in the average age where the insured event occurs Longevity: increased expenditure due to the rise in the average duration of receiving a pension The biometric calculation assumptions currently used are considered by the actuaries in charge to be adequate and contain sufficient safety margins. The sensitivity towards changes to biometric assumptions in life insurance is measured in the context of an embedded value analysis, see page 122. Interest risks Interest risks can generally be subdivided into risks associated with the change in the interest rate and risks from guaranteed interest rates. As regards life insurance policies, there is normally an implied or explicit guaranteed interest rate for the entire term of the policy based on a set interest rate at the time of taking out the policy. The discount interest used in order to calculate the provision for future policy benefits is identical with this interest rate for the majority of the policies. The technical interest rates used are presented in the Notes to the consolidated financial statements. Technical provisions are not generally subject to a direct change to the interest rate risk, as the fixed interest rate is not adjusted to coincide with the capital-market interest rate during the term of the policy. This means that there is no direct impact on equity and the consolidated income statement. There is, however, a risk pertaining to the guaranteed interest. To achieve the minimum interest for the benefits set out in the policy in the long term, we are reliant on investment income – and possibly underwriting results. The discount interest relating to provisions for future policy benefits and provisions for outstanding claims are shown in table [16c] of the Notes to the consolidated financial statements. The main risk comes when the terms of fixedinterest-bearing investments do not coincide with those of the liabilities (duration mismatch), meaning that when there is a significant fall in interest rates over the remaining term of the liabilities, reinvestment earnings remain below the discount interest resulting in additional expenditure. However, a complete match in the term of the liabilities by means of fixed-interest bearing investments with the same terms to maturity would not be worthwhile, because significantly rising interest rates may mean that policyholders exercise their rights to cancel and there would be a liquidity requirement for premature payouts. The sensitivity towards the interest risk is measured within the framework of an embedded value analysis on page 122. Other types of market risk and embedded derivatives Apart from guaranteed interest, which is analysed when presenting the interest risk, risks here pertain especially to unit-linked and index-related life policies as well as the lump-sum option with deferred annuity policies. Other embedded derivatives are not of any economic importance. As regards unit-linked policies in our portfolios, the investment risk is borne by the policyholder. Consequently, there is no direct market risk as such. An adequate tariff structure ensures that the necessary portions of the premium for a guaranteed minimum benefit for an insured incident can be taken when required based on current total funds assets. Besides, unit-linked insurance policies may contain a guaranteed gross premium which is secured in certain cases by an issuer. This reduces our market risk accordingly, but there is still the risk of bad debts. To minimise this, we are particularly demanding as regards the creditworthiness of the issuer. The lump-sum option right for a deferred annuity gives the policyholder the option to have the annuity paid out in a lump sum on a given date. There is ERGO Insurance Group 113 Consolidated Financial Statements Notes to the Consolidated Financial Statements Disclosures on the type and extent of risks stemming from insurance contracts and financial instruments a potential risk if, following a level of interest which is significantly above the level used to calculate the annuity, many policyholders unexpectedly exercise their lump sum option. However, there is no direct interest or market sensitivity as the exercising of the option is influenced decisively by individual factors concerning the policyholder as a result of the existing components of the insurance. The adequacy test for underwritten liabilities in accordance with IFRS 4 explicitly takes this option pertaining to the policyholder into consideration. Lapse risk As far as policies with a right to surrender are concerned, the provision recorded is generally at least as much as the surrender values associated with it. The adjustment of deferred acquisition costs is carried out taking into account expected surrender amounts. The assumptions made here are monitored on a regular basis. If the policyholder has the right to maintain the policy without having to pay a premium in return for adjusted guaranteed benefits, this corresponds to a partial lapse and will be calculated accordingly. The sensitivity towards a change in the lapse probability in life insurance is measured in the context of an embedded value analysis, see page 122. Liquidity risks A liquidity risk might exist if the cash outflow from claims payments and costs incurred would exceed the cash inflow from premiums and investments. As we are predominantly involved in long-term business, we therefore analyse the expected future surplus from cash inflows from premium payments and cash outflows from benefits and costs. As regards business in force on the balance sheet date, expected future technical surpluses are shown in the table according to maturity bands. Only technical cash flows are taken into account here, hence reimbursements from investments, i. e. capital gains and investments coming up for renewal, are not included in the figures. If those reimbursements from investments are taken into account, whose cash flows have largely been offset with liabilities by our asset-liability management, positive items occur as expected. The liquidity risk is thus minimised in this segment. It should be noted that these forecast figures may be associated with a considerable degree of uncertainty. Further details on liquidity risks can be read on page 72 of our Risk Report. Expected future technical cash flow (gross)* Less than one year More than one year but less than five years More than five years but less than ten years More than ten years but less than twenty years More than twenty years * Premiums less benefits guaranteed and costs at the cut-off date (excl. unit-linked products). ** After eliminating internal Group transactions across all segments. 114 ERGO Insurance Group € million** – 2,081 – 10,748 – 17,682 – 28,560 – 46,597 Health segment risks The biometric risk, lapse risk, benefits risk and the assumed interest rate risk are the major risks in the health segment. Technical provisions and deferred acquisition costs are calculated based on biometric principles, i. e. on assumptions pertaining to trends in mortality and morbidity. In addition, the discount interest or technical interest rate as well as the lapse behaviour pertaining to the respective contract or tariff are to be taken into account. Besides, other market risks as well as the liquidity risk have to be taken into account. Biometric risk and lapse risk The exposure towards biometric risks differs depending on the type of insurance product. Product category 쐍 Health insurance biometric calculation assumptions used are adequate. However, as regards long-term contracts, we assume that the treatment possibilities will improve in the future, too, which will result in higher costs. In the event that calculation assumptions are changed, an adjustment in the premium is generally possible. On the other hand, as regards short-term health insurance business, there is primarily the risk of short-term increased expenses due to one-off exceptional events. Nevertheless, these types of biometric risks may come at the same time and be accentuated by interference from legislation and courts as regards the spread of opportunities and risks on which the conclusion of contracts between the respective partners of insurance are based. Features Significant risks 쐍 Mainly long-term contracts 쐍 Morbidity: which guarantee that costs are taken over for medical treatment; reserves are set up to cover increased costs as a result of advancing age 쐍 Variable actuarial assumptions, premium adjustment possible in the event of sustained changes to the cost structure Biometric calculation assumptions and the lapse probability in health insurance are revised by actuaries or fiduciaries on a regular basis. In addition, standards in the form of directives, circulars, guidelines and recommendations for calculation assumptions are prescribed by the regulatory authority, actuary association and other organisations. The respective actuary in charge undertakes constant monitoring based on current portfolio information. Any deviation in reality to the respective assumptions may lead to a change in the safety margin contained in the calculation model. The figure of the provisions for future policy benefits and deferred acquisition costs is not directly affected by this, provided that there are safety margins. According to the actuaries in charge, the increase in the costs for medical treatment which cannot be absorbed by adjustments to premiums. Increase in claims expenditure as a result of unique and exceptional circumstances (e. g. pandemics) With the lapse risk in mind, it should be noted that the adjustment of the deferred acquisition costs as well as the calculation of provisions are carried out taking lapses of business in force into account. The assumptions made here are monitored on a regular basis. ERGO Insurance Group 115 Consolidated Financial Statements Notes to the Consolidated Financial Statements Disclosures on the type and extent of risks stemming from insurance contracts and financial instruments Benefit risk The benefit risk occurs when benefits have to be paid out of a previously determined premium. Here the scope of benefits has been agreed beforehand, but the risk lies in not knowing how medical expenses and drawing on the benefits will develop in the future. The benefits promise plays an important role in this aspect. In the future we also expect that medical possibilities will improve still further with more applications and, hence, higher costs. Consequently, the relationship of calculated costs to the benefits required is constantly monitored. An adjustment is made to tariffs where actual benefits deviate not only temporarily from calculated benefits. Actuarial assumptions used are deemed to be adequate by the respective actuary in charge and the fiduciary in cases inspected by the latter. The risk of particularly high individual losses and a dramatic rise in the number of losses as a result of a pandemia are constrained by means of a special reinsurance concept. Technical interest rate risk The technical interest used for the premium calculation can be changed during the term of the policy in health insurance. The technical interest rates used for calculation purposes are not higher than the maximum technical interest rate by regulatory bodies. The interest used to calculate the provision for future policy benefits may differ from the technical interest used to calculate the premium. An adjustment of the interest used to calculate the provision for future policy benefits for long-term business is only possible if the technical interest rate is adjusted within the context of a premium adjustment. Consequently, a guaranteed interest risk only exists until the next premium is set. There is no direct interest risk for short-term business. 116 ERGO Insurance Group We are reliant on net investment income in order to generate the necessary interest for technical provisions. This results in an investment risk. As regards future expected premiums, there is a risk regarding new investment. If, with significantly falling interest over the remaining period of the liabilities, reinvestment earnings lag behind discount interest, the calculated interest return cannot be generated solely from net investment income. The sensitivity towards any change in the interest rate is measured in the context of an embedded value analysis, see page 122. Impact on equity and the consolidated income statement An additional provision may be required if net investment income should not be sufficient or if an unscheduled write-off of deferred acquisition costs be necessary. This type of adjustment is carried out on the basis of the adequacy test in accordance with IFRS 4, but only if no offset is possible from other sources of income. In such a case a possible deficit would be recorded in the income statement. The balance sheet effects of too little return on investments can be limited in that the technical interest rate can be adjusted if an adjustment of the assumed interest rate becomes necessary within the framework of a premium adjustment. The permanent satisfiability of the technical interest rate used is monitored within the framework of investment planning. Furthermore, the technical interest rate for German business is checked annually using the procedure worked out by the German Association of Actuaries on measuring the “actuarial corporate interest rate”. The effect of the risk caused by a change in the interest rate can be limited further by carefully fine-tuning future cash flows from investments, premiums and obligations (asset-liability management). According to the opinion of the actuary in charge and in accordance with the procedure for determining the “actuarial corporate interest rate”, the technical interest currently used is deemed adequate. Liquidity risks A liquidity risk might exist if the cash outflow from claims payments and costs incurred would exceed the cash inflow from premiums and investments. As we are predominantly involved in long-term business, we therefore analyse the expected future surplus from cash inflows from premium payments and cash outflows from benefits and costs. As regards business in force on the balance sheet date, expected future technical surpluses are shown in the table according to maturity bands. Only technical cash flows are taken into account here, hence reimbursements from investments, i. e. capital gains and investments coming up for renewal, are not included in the figures. If those reimbursements from investments are taken into account, whose cash flows have largely been offset with liabilities by our asset-liability management, positive items occur as expected. The liquidity risk is thus minimised in this segment. Property-casualty and legal expenses insurance risk The risks of estimation regarding the extent of the amount necessary for future losses from current policies (premium risk) as well as for claims incurred (reserve risk) are particularly important in this segment. When estimating the loss amount, cost inflation is also taken into account. There is an interest rate risk for parts of the portfolio. In addition, the liquidity risk also has to be taken into consideration. The basis for assessing an underwritten risk is an estimate of the claims frequency to be expected for a portfolio of policies. Besides this, an estimation of the claims amount is required, with which a mathematical distribution of expected losses is derived. The result of both of these steps is an estimate for the expected overall loss in a portfolio. The third element comprises estimating the anticipated cash flows for settling claims incurred which often extends over several years. Expected future technical cash flow (gross) € million* Less than one year More than one year but less than five years More than five years but less than ten years More than ten years but less than twenty years More than twenty years 356 1,476 – 551 – 9,959 – 51,257 * After eliminating internal Group transactions across all segments. It should be noted that these forecast figures may be associated with a considerable degree of uncertainty and depend on assumptions made on medical inflation as well as future trends with benefits. Further details on liquidity risks can be read on page 72 of our Risk Report. ERGO Insurance Group 117 Consolidated Financial Statements Notes to the Consolidated Financial Statements Disclosures on the type and extent of risks stemming from insurance contracts and financial instruments Premium risk The degree of exposure to estimated risks varies depending on the type of insurance. Using claims ratios or combined ratios from recent years, conclusions can be drawn retrospectively as to historical levels of fluctuation in the different types of insurance, as well as possible correlations. Volatilities are derived equally from fluctuations in the cost of claims and the level of the applicable market price for protective cover provided. Premiums, claims and expenses according to lines of business When calculating and costing underwritten risks, assessment of the technical, social and demographic parameters plays an important role for all areas of insurance. Furthermore, in liability insurance and some aspects of motor insurance economic trends and legal parameters are important. In segments where there is a high degree of sensitivity towards the underlying assumptions on natural catastrophes we include expected trends in our calculation when estimating these risks. 2008 2007 2006 2005 1,569 818 751 859 722 514 131 388 4,182 1,350 745 605 847 712 513 135 306 3,864 1,113 658 455 828 637 493 118 285 3,474 1,097 664 433 815 635 487 132 275 3,442 Claims ratio (%) Motor thereof for motor liability thereof for other motor Accident Fire/property Liability Transport/aviation Other Total 77.2 79.1 75.1 34.9 63.1 48.1 62.8 45.3 59.0 79.1 84.7 72.1 37.6 64.8 55.0 62.7 43.1 60.0 76.8 82.3 69.0 37.2 53.7 58.0 60.9 42.5 56.2 76.0 80.3 69.6 41.7 54.7 47.9 64.0 47.0 56.6 Combined Ratio (%) Motor thereof for motor liability thereof for other motor Accident Fire/property Liability Transport/aviation Other Total 101.8 103.5 99.8 71.4 97.3 80.5 88.2 88.8 90.2 105.6 110.8 99.0 75.1 103.2 87.6 89.1 84.1 93.1 101.5 106.6 94.2 75.2 90.3 91.6 87.9 86.9 89.4 99.3 102.1 95.3 81.6 92.4 82.2 91.9 89.5 90.0 Gross premiums in € million Motor thereof for motor liability thereof for other motor Accident Fire/property Liability Transport/aviation Other Total 118 ERGO Insurance Group We are convinced that we have calculated our premiums to include a sufficient margin for risks. The containment of risk is guaranteed through our targeted underwriting policy, strict underwriting guidelines and guidelines for the degree of authority and competency. The systematic controlling of the portfolio and regular recalculation of premiums ensure that premium income and claims payments remain in an appropriate balance. Large and very large losses Following the strong focus on private customer business there are, on the one hand, very few risks concerning future cash flows and, on the other, little exposure to large and major losses. High single losses and large indemnity amounts associated with them, as well as the effects of cumulative events, are contained regarding their effect on the income statement by our reinsurance programmes, meaning that their negative impact can be planned in the sense of profit-oriented company management. We make use of risk-based reinsurance solutions to achieve this goal. As regards ceded reinsurance, we pursue the objective of reducing the volatility of net profits. This means that less equity is required for operational purposes and, at the same time, the results can be planned more accurately. To calculate our reinsurance needs we regularly analyse the gross and net exposure of our insurance portfolios with a special focus on cumulative dangers. From this, we derive areas of action for steering our reinsurance programme. As a result of the special significance of insurance against natural disasters, and our company’s exposure to those perils, our portfolio is evaluated on a regular basis using recognised actuarial methods. The results of these analyses form the basis for the type and degree of protection programmes against natural disasters. The respective net retentions are financially viable sums for the companies. The portfolios of private customer lines of business are very homogeneous. Nevertheless, in the context of internal risk modelling, large, cumulative and basic losses are modelled and the effect of the current reinsurance structure tested on it. The normal (Pareto) distribution is then used as an assumption for claims amounts for large and cumulative losses. In addition, this internal risk model is used to gauge reinsurance requirements and is part of the internal risk management process. As a result of the very different amounts regarding the insured values, commercial and industrial lines of business are characterised by a hetereogeneity of the portfolios. In the course of internal risk modelling large, cumulative and basic losses are therefore assessed on a very individual basis, and, accordingly, the impact of the respective current and very individual reinsurance structure is permanently tested on it and adjusted where required. Where necessary, high individual risks are spread using co-insurance or by taking out optional reinsurance solutions. Reserve risk Reserves for outstanding claims are subject to the uncertainty as to whether losses are higher or lower than expected (reserve risk). Special attention is given to situations where claims reserves might not be sufficient. The calculation of these reserves is based on assumptions derived from an analysis of past claims data for the various segments. This also includes provisions for losses already incurred but not yet reported or only partially claimed (socalled “IBNR”). To cover these, we set up reserves for indeterminate liabilities on the basis of actuarial methods. To analyse this data we make use of established actuarial methods. These methods take into account the various levels of prices, cover, benefits and inflation. At the same time, we take into consideration all trends that can already be predicted. The actuarial analysis is supplemented by checks undertaken by claims ERGO Insurance Group 119 Consolidated Financial Statements Notes to the Consolidated Financial Statements Disclosures on the type and extent of risks stemming from insurance contracts and financial instruments specialists, underwriters and accounting experts. Wherever possible, we also draw on external statistics and documents for these analyses, e. g. official biometric calculation assumptions for ascertaining provisions required for pensions in property and casualty business (e. g. indemnity pension). We observe our settlement results continually, thereby ensuring that the assumptions on which the evaluation of the reserves are based, always reflect the current situation. Consequently, when determining the reserves, it may become necessary to revise earlier estimates on losses and adjust reserves accordingly. We deem the level of reserves to be sufficient to coincide with our estimates regarding existing liabilities. Nevertheless, we cannot rule out future changes to provisions. Actual claims requirements can deviate from the expected claims requirement for future insurance risks from insurance business that has already been underwritten. A check is made during an IFRS 4 adequacy test to find out whether the expected loss requirement, including costs, is more than expected earned premiums plus the proportionate amount of investment income. If this is the case, additional reserves must be set up. The appropriate reserves are set up based on experience over the past years. There have not been any major fluctuations in the past in either the claims ratio or run-off results. The table below illustrates together with the run-off triangles (see note [17 f]) the trend in claims ratios for property and casualty insurance as well as legal expenses insurance: Net claims expenditure as a % of earned net premiums Claims ratio (%) 120 ERGO Insurance Group The run-off result as a percentage of original loss reserves is directly derived from the run-off triangles for the loss reserves and ultimate losses. It should be noted that the run-off triangles are shown from the point of view of the year in which the accident occurred. Interest risk Economically, an interest-rate risk derives in principle from the need to earn a return on the investments covering the provision that is commensurate with the discount rate used in measuring the provision. In balance sheet terms, the interest-rate risk affects only those parts of the technical provisions that are discounted. In our case this risk is predominantly with annuity policies. As, however, only roughly 8.5 % of all reserves in the composite segment in Germany are discounted, this is considered to be a minor risk. If interest earnings do not cover expenses as a result of discounting, losses arise which have not been calculated. In such circumstances an adjustment has to be made to the reserves. On the other hand, unforeseen gains are the result of higher interest earnings. Liquidity risks Liquidity risks in the property-casualty segment might occur if the cash outflow from claims payments and costs incurred would exceed the cash inflow from premiums and investments. A difference must be made in this segment between claims expenditure where provision for claims has already been set up in the past and immediate payments, i. e. payments for losses incurred during the current financial year. 2008 2007 2006 2005 2004 2003 2002 2001 2000 58.4 60.0 56.1 57.5 57.6 56.8 62.6 63.7 60.2 As far as provisions for claims have been set up, the liquidity risk can be minimised by our asset-liability management where investment is geared towards the nature of liabilities. As far as we are concerned, immediate payments only account for a part of all benefits to be paid and are relatively stable over the course of time, meaning that here, too, liquidity risks can be minimised accordingly by asset-liability management. The table below shows that our liquidity position was consistently positive over the past years. Cash flows and available funds in individual years (gross) Premiums received Claims payments for financial year Claims payments for previous years Costs Liquid funds Effects on equity as well as the consolidated income statement Technical provisions as well as deferred acquisition costs are regularly checked that they are adequate within the framework of the IFRS 4 adequacy test. If this type of test finds that the original safety margins in the biometric calculations or the assumptions regarding the discounting of reserves and for cancellations have been used up entirely, an adjustment is made. Here opportunities to adjust the policyholders profit participation are to be taken into account. As far as an adjustment is required, a deficit is recorded in the consolidated income statement. 2008 € million* 2007 € million* 2006 € million* 2005 € million* 2004 € million* 5,083 1,448 1,272 1,613 750 4,756 1,389 1,154 1,553 659 4,324 1,114 1,149 1,435 625 4,270 1,091 1,165 1,424 590 4,264 1,124 1,145 1,437 558 * After eliminating internal Group transactions across all segments. Further details on liquidity risks can be read on page 72 of our Risk Report. ERGO Insurance Group 121 Consolidated Financial Statements Notes to the Consolidated Financial Statements Disclosures on the type and extent of risks stemming from insurance contracts and financial instruments Quantitative impact on changes made to assumptions pertaining to long-term business The ERGO Insurance Group uses an economic assessment as part of the embedded value calculations when measuring the sensitivity of its longterm insurance business in the life and health segments (cf. page 20 f), and this method covers more than 90 % of long-term insurance business. The sensitivities mentioned here measure the impact of changes to the principles of calculation on the economic value of our business thereby calculated. This takes into account our measures to reduce risk as well as tax effects. Embedded value sensitivities (market risks) Embedded value on the balance sheet day Change with a sustained rise in interest by 100 BP Change with a sustained fall in interest by 100 BP Change with a fall in the value of shares and land by 10 % Changes following a 5 % rise in the mortality rate with policies featuring mainly mortality risk Changes following a 5 % fall in the mortality rate with policies featuring mainly longevity risk Change following a 5 % rise in morbidity Change following a 10 % rise in the lapse rates It should be noted that in spite of the aforementioned sensitivities, especially at the end of 2008, ERGO adhered to the rigid regulations pertaining to a market-consistent valuation as at the cut-off date on 31 December 2008. Due to the exceptional situation of the capital markets at this date and the capital market parameters associated with it, distortions arise for 2008, especially as regards the assessment of the fair value of options and guarantees, meaning that the figures representing the situation on the cut-off date do not necessarily coincide with the expected value of the options and guarantees in the long term. See also Management Report on page 32 f. 122 ERGO Insurance Group It should be noted that the figures shown in the Munich Re publication regarding the consolidation parts are based on the look-through principle of Munich Re’s proportional parts. Furthermore, the calculations comply with the European Embedded Value Principles (EEVP). Measures to reduce and control risk The ideal diversification of our portfolio is achieved by applying a balanced set of measures. Measurement of risk takes a key role here as this creates the prerequisite for the targeted steering of our portfolio. Risk measurement is based on our internal risk model. 2008 € million 2007 € million 3,509 968 – 1,564 – 25 5,406 746 – 895 – 192 – 14 – 13 – 38 – 12 –3 – 30 – 10 – 87 However, the method of diversification hits boundaries where systematic effects, such as fluctuations in the interest, exchange or inflation rates affect a large portion of the policies or even segments in equal measure and thus obstructs the socalled “equilibrium in the collective body of the policyholders”. We apply asset-liability management to reign in such systematic risks. This observes investments and technical provisions and liabilities simultaneously. Asset-liability management aims to synchronise fluctuations in the value of investments and technical provisions and liabilities and to stabilise the company value. Asset-liability management is described in more detail starting on page 69. The distribution of fluctuations in the value of investments and technical liabilities are used to determine the risk capital and to aggregate these. As the overall Company risk profile can be pursued right down to individual risk components in the model, it is possible to measure the impact of major risks. In accordance with the principles of value-based corporate management, the necessary risk capital for the assumption of risks is only provided on the condition that adequate returns can be expected. As a result of assessing the internal risk model on a regular basis we are able to react quickly to changes in our overall risk situation and to take appropriate measures. The product design itself also ensures a substantial reduction in risk and is paramount in the management of risks in all segments. Prudent calculation methods are mainly applied in the life segment in order to determine guaranteed benefits; policyholders are also entitled to a profit-related bonus in addition to the guaranteed benefits. More than 99% of the amounts stated in note [16] provision for future policy benefits are allocated to this type of policies. Following the corresponding margins in the calculations it is also possible under moderately changed assumptions to provide the pledged commitments without having to carry out an adjustment to the provisions. Even in the case of adverse developments, the provision for deferred premium refunds, as well as parts of the provision for premium refunds, stated in note [19] other technical provisions, may be used to offset risk in accordance with national regulations. A major additional reduction in risk in the health segment is achieved by the premium adjustment clause on which most of the long-term policies are based. Our ceded reinsurance is another very important instrument of risk provision. Our principal aim here is to reduce the volatility of the net results. In turn, this reduction in volatility lowers the required risk capital while at the same time bringing us in a better position to plan the results. To determine our reinsurance needs, we regularly analyse, among other things, the gross/net exposure of our insurance portfolios, giving special attention to cumulative risks. From this analysis, we deduce measures for controlling the reinsurance structure. In addition we create, where required in accordance with national insurance and accounting regulations, provisions for fluctuations in the pattern of results which, however, is not shown in our IFRS consolidated financial statements. For unlikely events which could, nevertheless, potentially result in major losses if they did occur, we draw up scenarios with the aid of which we test the robustness of our portfolio both in terms of assets and liabilities. Our heterogeneous overall insurance portfolio means that our underwriting risks benefit from diversification effects which, together with our wide range of different risk policy measures, significantly reduce the overall risk. This means that the underwriting risks can be planned and controlled. ERGO Insurance Group 123 Consolidated Financial Statements Notes to the Consolidated Financial Statements Disclosures on the type and extent of risks stemming from insurance contracts and financial instruments Credit risks from our ceded reinsurance business With regard to business ceded to reinsurers, the risk of default is also relevant. For provisions ceded to reinsurers, our reinsurers show the following credit ratings: and convexity. The reaction of interest derivatives to changes in the underlying market value is taken into account by means of the delta of the derivative. On the other hand, changes in exchange rates affect both interest and equity-sensitive instruments as well as participating interests. The sensitivity of instruments in foreign currencies is established by multiplying the euro market value Technical provisions ceded to reinsurers according to rating 2008 % 2007 % AAA 4 4 AA 88 89 A 7 6 BBB and less – – No rating available 1 1 Out of these, 94 % are directly secured by means of deposits. There is no credit risk for this portion. Information on risks arising from default on receivables from insurance business can be found in the risk report on page 69. Market risks from financial instruments – sensitivity analysis The sensitivity analysis shows the effect of capital market events on the value of investments as well as the related consequences on the income statement. Sensitivity analyses of shares, interest and exchange rates are carried out independently of each other, i. e. under a ceteris paribus assumption. The basis for this is the determination of the change in market value under selected capital market scenarios which is undertaken as follows: The analysis of shares and equity derivatives is based on a market fluctuation of ± 10 %, ± 30 % of the delta-weighted exposure. By contrast, for interest-sensitive instruments, the market fluctuation of a global interest rate change amounting to ± 100 BP and ± 200 BP is calculated via duration 124 ERGO Insurance Group by the hypothetical currency fluctuation of ± 10 %. Alternative investments (private equity, hedge funds and commodities) are analysed together with the shares. The effects of the capital market events listed below do not take into account tax and the provision for premium refunds (gross figures given). This means the analysis does not make allowance for the effects resulting from policyholders’ dividends in the segment of personal lines insurance. The consequences for the results and equity as shown below would be significantly reduced if these effects were taken into account. It is also assumed that the changes on the capital markets occur instantaneously and that therefore neither the limit systems nor active counter-measures would work. In the analysis, more than 95 % of the investments of the ERGO Insurance Group are taken into account. Compared to an analysis based on 100 %, the difference resulting from the missing 5 % is negligible. Market price risk for shares as at 31 December 2008 Change in share price Change in the market value of stockmarket-sensitive investments – impact on profit/loss* € million 30 % increase – 491 10 % increase – 165 10 % fall – 116 30 % fall – 257 Market values as at 31 December 2008 Change in the market value of stockmarket-sensitive investments – impact on equity* € million 804 268 – 14 – 54 2,724 * gross figures (before tax and profit-sharing) Market price risk for shares as at 31 December 2007 Change in share price Change in the market value of stockmarket-sensitive investments – impact on profit/loss* € million 30 % increase – 335 10 % increase – 187 10 % fall – 356 30 % fall – 1,311 Market values as at 31 December 2007 Change in the market value of stockmarket-sensitive investments – impact on equity* € million 3,148 1,101 – 548 – 1,454 12,161 * gross figures (before tax and profit-sharing) A rise in the share prices does not generally have any effect on the assets side of the income statement. Write-downs on hedging instruments following a rise in the share price are recorded in the income statement. By contrast, a drop in share prices leads to the changes of value being reflected in the income statement. Write-downs on shares are undertaken which are partly offset by the write-ups on hedging instruments also recorded in the income statement. Derivative hedging measures mean that a 10 % change in share prices has an effect on the income statement and equity amounting to only 2.8 %. The non-linear effects of hedging measures, e. g. through puts or other asymmetrical strategies, are not taken into account in this overview due to its delta-weighted approach. Market price risk for investments sensitive to interest rates as at 31 December 2008 Change in interest rate Change in the market value Change in the market value of interest rate-sensitive of interest rate-sensitive investments – impact on investments – impact on profit/loss* equity* € million € million Rise of 200 BP – 369 – 4,683 Rise of 100 BP – 356 – 2,473 Fall of 100 BP 724 2,736 Fall of 200 BP 1,829 5,735 Market values as at 31 December 2008 96,684 * gross figures (before tax and profit-sharing) ERGO Insurance Group 125 Consolidated Financial Statements Notes to the Consolidated Financial Statements Disclosures on the type and extent of risks stemming from insurance contracts and financial instruments Market price risk for investments sensitive to interest rates as at 31 December 2007 Change in interest rate Change in the market value Change in the market value of interest rate-sensitive of interest rate-sensitive investments – impact on investments – impact on profit/loss* equity* € million € million Rise of 200 BP – 61 – 4,494 Rise of 100 BP – 85 – 2,320 Fall of 100 BP 187 2,475 Fall of 200 BP 483 5,097 Market values as at 31 December 2007 84,703 * gross figures (before tax and profit-sharing) In terms of their market value, the fixed interestbearing investments of the ERGO Insurance Group react to interest rate fluctuations in a way similar to a level-coupon bond with a residual term of about seven years. Since one portion of the investments is accounted for at amortised cost, the effects shown deviate from that, however. In case of interest rate fluctuations, the effects on the income statement are insignificant compared to the effects on equity, since the majority of the changes in value of fixed interest-bearing investments are offset against equity without having any effect on the income statement. Furthermore, about 41% of the investments taken into account in this analysis are accounted for at amortised cost. This means that changes in market values do not have any effect on the financial statements. In economic terms, the equity effect of the fixed interest-bearing investments is counter-balanced by the change in economic value on the liabilities side. For this reason, our asset-liability management gears our investments in such a way that the effect of interest fluctuations on the value of investments on the one hand and on the economic value of liabilities on the other offset each other. With regard to the balance sheet, however, these balancing measures do not have any effect, however, since significant parts of the liabilities shown on the balance sheet are not valued on the basis of the current interest rate development. Market price risks arising from exchange rates Change in market values due to exchange rate changes Exchange rate change 2008 Impact on profit/loss* € million 2008 Impact on equity* € million 2007 Impact on profit/loss* € million 2007 Impact on equity* € million 10 % rise 8 18 – 146 158 10 % fall –8 – 18 142 – 157 Market values 4,552 6,703 * gross figures (before tax and profit-sharing) Nearly half of the foreign currency exposure taken into account results from US Dollar investments, and a third in British pounds. The low sensitivity towards changes in the exchange rate is due to 126 ERGO Insurance Group extensive currency hedging. In this analysis a 10 % rise in the currency rate is to be understood as a 10 % appreciation in the foreign currency compared to the euro. Notes to the Consolidated Financial Statements Notes on the balance sheet – assets [1] Goodwill Development during the financial year 2008 € million 2007 € million 431.9 463.0 27.8 20.2 Carrying amount at 31 December previous year 404.1 442.8 Currency translation differences – 34.0 11.5 Additions 276.1 7.6 Disposals – 50.2 Impairment losses 176.8 7.6 Carrying amount at 31 December financial year 469.4 404.1 Accumulated impairment losses at 31 December financial year 204.6 27.8 Gross carrying amount at 31 December financial year 674.0 431.9 Gross carrying amount at 31 December previous year Accumulated impairment losses at 31 December previous year Goodwill is mainly from the acquisition of ERGOİSVİÇRE SIGORTA in October 2006 as well as ERGO Previdenza in the 2000 financial year. Additions recorded in the 2008 financial year primarily stem from the purchase of shareholdings in ERGO Daum Direct, Seoul, and Bank Austria Creditanstalt Insurance, Vienna. These acquisitions have been reported in detail in our Notes on the scope of consolidation. Impairment test of significant goodwill For impairment testing, IFRS 3 in conjunction with IAS 36 requires that the goodwill be allocated to the cash-generating units or groups of cash-generating units expected to derive benefit (in the form of cash flows) from the company’s acquisition. To ascertain whether there is any impairment, the carrying amount (including allocated goodwill) of a cash-generating unit or group of cash-generating units is compared with that unit’s or group’s recoverable amount. The recoverable amount is the higher of 쐍 its fair value less costs to sell and 쐍 its value in use (present value of the future cash flows expected to be derived from a cash-generating unit or group of cash-generating units). The future cash flows used for determining the value in use are based on management’s most recent financial plans/forecasts. Beyond the period covered by these financial plans/forecasts, the future cash flows are estimated by extrapolating the ERGO Insurance Group 127 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – assets prognoses on which the financial plans/ forecasts are based, applying a growth rate for the subsequent years. Goodwill has generally been allocated to the respective acquired legal entity. The recoverable amount for these entities is determined by means of the value in use. The impairment test did not result in a need to undertake impairment for these cashgenerating entities in the 2008 financial year. Goodwill stemming from the purchase of ERGO Daum Direct was allocated to the cash-generating entity “ERGO Daum Direct”. No impairment requirement was identified following the impairment test of the cash-generating entity; this was carried out in line with the gross rental method. Goodwill from the acquisition of Bank Austria Creditanstalt Insurance was allocated to a group of cash-generating entities “Austria” in the final quarter of 2008. This group comprises our Austrian holding company, ERGO Austria International, our Austrian insurance companies Bank Austria Creditanstalt Insurance and Victoria Volksbanken Versicherungsaktiengesellschaft as well as their Central and Eastern European subsidiaries, as ERGO is concentrating on Austria as a platform to open up future markets in Central and Eastern Europe. Prior to the impairment test, goodwill amounting to € 239.2m and € 393.7m in intangible assets were allocated to this group of cash-generating entities. The recoverable amount for this group of cashgenerating entities corresponds to the fair value less costs incurred as a result of the sale. The fair value of the group of cash- 128 ERGO Insurance Group generating entities predominantly involved in life insurance business is carried out using the appraisal value method. This method coincides with the principles of the gross rental method. In line with the fair value method we made a flat-rate deduction of 1% for costs to sell. We have not stated any expected synergetic added value. An impairment of € 175.0m was identified as part of the impairment test of the group of cash-generating entities. The recoverable amount for the group of cash-generating entities is mainly derived from the appraisal value, which is made up of the embedded value and the value of new business. The impairment test was based on a current appraisal value which included financial plans and corporate management forecasts. The appraisal value taken as the basis for the impairment test was based on actuarial assumptions to hand, which resulted in a significant fall in the appraisal value. A write-down on the goodwill was carried out in line with the provisions governing IAS 36. The impairment is only required for goodwill which has been written down in the income statement accordingly. Other intangible assets were valued using corresponding risk premiums. Consequently, there was no need for impairment losses to be carried out on other intangible assets. The write-down was recorded under item 9 “impairment losses of goodwill” in the income statement and pertains to the life segment. [2] Other intangible assets Development during the financial year Software Purchased insurance portfolios Other Total Total 2008 € million 2008 € million 2008 € million 2008 € million 2007 € million Gross carrying amount at 31 December previous year 621.4 354.9 167.0 1,143.3 1,100.3 Accumulated impairment losses at 31 December previous year 530.6 267.4 76.7 874.7 757.3 Carrying amount at 31 December previous year 90.8 87.5 90.3 268.6 343.0 Currency translation differences – 0.1 – – 18.5 – 18.3 7.5 Carrying amount at 1 January financial year 90.9 87.5 71.8 250.2 350.4 1.8 235.2 177.2 414.2 1.1 Additions 36.0 – 9.9 45.9 34.6 Disposals 5.7 – 2.8 8.5 3.0 Reclassification 3.9 – – 1.8 2.1 – 52.5 18.0 25.8 96.3 112.8 Impairment losses – 1.6 – 1.6 1.8 Write-ups – 3.7 0.9 4.5 – 74.4 306.9 229.3 610.6 268.6 Accumulated impairment losses at 31 December financial year 558.7 283.3 76.3 918.3 874.7 Gross carrying amount at 31 December financial year 633.1 590.2 305.6 1,528.8 1,143.3 Change in consolidated group Depreciation Carrying amount at 31 December financial year Impairment losses were undertaken as follows: life € 1.6m (0.7m) and other € – (1.1m). The remaining other intangible assets include land rights amounting to € 1.4m (1.4m). Assets pledged as security and other restrictions on title amount to € 1.4m (1.4m). Additions shown under “Change in consolidated group” stem from the purchase of Bank Austria Creditanstalt Insurance and ERGO Daum Direct, of which € 235.2m is accounted for by PVFP and € 147.0m from sales agreements. ERGO Insurance Group 129 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – assets [3] Land and buildings, including buildings on third-party land Development during the financial year 2008 € million 2007 € million 3,204.2 3,993.0 641.9 764.3 2,562.3 3,228.8 – 1.6 73.7 0.8 – 1.3 2,561.6 3,301.2 Change in consolidated group 41.1 – Additions 78.1 18.3 Disposals 51.3 643.6 Depreciation 51.0 63.5 Impairment losses 31.7 67.5 6.8 17.4 – 0.7 – 2,552.9 2,562.3 699.7 641.9 Gross carrying amount at 31 December financial year 3,252.5 3,204.2 Fair value as at 31 December financial year 3,290.7 3,401.8 Gross carrying amount at 31 December previous year Accumulated depreciation and accumulated impairment losses at 31 December previous year Carrying amount at 31 December previous year Reclassification owner-occupied land and buildings Currency translation differences Carrying amount at 1 January financial year Write-ups Other Carrying amount at 31 December financial year Accumulated depreciation and accumulated impairment losses at 31 December financial year 130 ERGO Insurance Group Restrictions on disposals and pledges as security exist for land and buildings totalling € 526.4m (512.0m). life € 30.6m (47.9m), health € 0.3m (13.0m), property-casualty € 0.8m (0.2m) and other € – (6.4m). The impairment losses and write-ups largely result from market value adjustments. Impairment losses are distributed between the different Group segments as follows: Write-ups are distributed between the different Group segments as follows: life € 5.3m (11.9m), health € 1.3m (0.9m) and property-casualty € 0.2m (4.6m). [4] Investments in affiliated companies and associates The fair value of the investments in affiliated companies which are not consolidated due to their overall subordinate importance amounts to € 132.0m (114.2m). The fair value of the investments in associates which are usually valued at equity was € 751.5m (965.9m) on the balance sheet date. Of this € 51.3m (25.1m) is for investments in associates where public listed prices exist. Losses from associated companies totalling € 8.2m (0.3m) were not recorded in the year under review. Overall, the losses resulting from associated companies, which are not recorded, amount to € 8.2m (0.3m). Mortgage loans and other loans Carrying amounts Fair values 2008 € million 2007 € million 2008 € million 2007 € million 4,566.7 4,668.0 4,720.7 4,619.4 616.5 608.4 616.5 608.4 Other loans 34,517.0 29,886.6 34,972.7 28,617.0 Total 39,700.2 35,163.0 40,309.9 33,844.8 Mortgage loans Loans and advance payments on insurance policies The “other loans” item contains loans to affiliated, non-consolidated companies in the sum of € 31.9m (36.9m) and also to associates in the sum of € 105.3m (135.8m). The fair value of mortgage loans and other loans is determined using recognised methods of valuation in line with the present value principle and taking into account observed market parameters. Rating categories Other securities Carrying amounts 2008 € million 2007 € million AAA AA A BBB BB and lower No rating 17,392.7 11,468.2 4,758.4 406.9 40.3 450.6 14,683.9 9,504.3 5,067.3 170.3 2.8 458.1 Total 34,517.0 29,886.6 The rating categories are based on those of the leading international rating agencies. By contrast to the purely economic aspect, the carrying amount of loans in accordance with IFRS 7 represents the maximum expo- [5] [5a] [5b] sure to credit risk at the balance sheet date. Virtually no credit risk exists in respect of the mortgage loans or the loans and advance payments on insurance policies. ERGO Insurance Group 131 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – assets [5c] Maturity structure Carrying amounts 2008 2007 € million € million 2008 € million Fair values 2007 € million Contractual period to maturity Up to one year 1,346.7 1,080.2 1,334.5 1,076.7 956.6 786.5 977.6 783.9 Over two years and up to three years 2,122.5 924.8 2,178.6 928.6 Over three years and up to four years 1,740.9 2,053.5 1,860.4 2,118.7 Over four years and up to five years 2,263.8 1,671.9 2,328.1 1,660.0 Over five years and up to ten years 14,829.2 13,927.9 15,003.0 13,857.6 Over ten years 16,440.6 14,718.2 16,627.6 13,419.3 39,700.2 35,163.0 40,309.9 33,844.8 Over one year and up to two years Total [6] Other securities [6a] Other securities – held to maturity Carrying amounts Fair values 2008 € million 2007 € million 4.4 7.3 – – 4.4 7.3 Debt securities of banks 138.5 192.7 1.1 – 0.1 139.6 192.6 Total 142.8 200.0 1.1 – 0.1 143.9 199.9 Government bonds There were no securities loaned to third parties. The fair values of securities were determined using the present value method based on market data. 132 ERGO Insurance Group Unrealised gains/losses 2008 2007 € million € million 2008 2007 € million € million Other securities – available for sale 2008 € million Carrying amounts 2007 € million 7,137.1 9,795.1 868.7 1,339.5 19,140.4 4,569.5 7,047.3 1,107.0 218.1 12,942.0 226.2 211.3 136.3 – 10.9 562.9 – 72.8 7,363.3 – 44.3 10,006.4 42.8 1,005.0 – 0.1 1,328.6 – 74.4 19,703.3 4,496.7 7,003.0 1,149.8 218.0 12,867.6 Corporate debt securities 19,090.9 17,951.3 – 147.7 – 222.9 18,943.2 17,728.4 Other 14,986.2 53,217.6 16,721.2 47,614.5 256.7 671.9 – 192.6 15,242.9 – 489.9 53,889.4 16,528.6 47,124.6 2,297.6 8,463.8 336.7 2,059.1 2,634.3 10,522.9 293.6 372.4 570.9 1,237.0 525.8 281.2 512.6 1,319.6 61.7 17.5 – 0.1 79.0 253.8 9.3 18.8 281.8 355.3 389.9 570.8 1,316.0 779.5 290.5 531.4 1,601.3 723.9 4,258.5 496.6 10,279.9 – 17.0 398.7 67.4 2,408.3 706.9 4,657.2 564.0 12,688.2 57,476.1 57,894.4 1,070.6 Fixed-interest securities Government bonds Germany Rest of EU US Other Non-fixed-interest securities Shares Investment funds Equity funds Bond funds Real estate funds Other Total 4.9 % (17.9 %) of stated fair value consists of quoted securities. Measurement at fair value results in valuation reserves of € 1,070.6m (1,918.4m). After deduction of provisions for deferred premium refunds, deferred taxes and minority interests, unrealised gains/losses of € 303.2m (504.2m) have been posted in equity (other reserves). € 1,085.0m (1,169.7m) of the securities shown are loaned to third parties. These securities continue to be recognised in our balance sheet, as the main resultant risks and rewards remain with the ERGO Insurance Group. There were no amounts pledged as security and other restrictions on the title. Unrealised gains/losses 2008 2007 € million € million Fair values [6b] 2008 2007 € million € million 1,918.4 58,546.6 59,812.8 In its attempts to back up the Hypo Real Estate (HRE) the German federal government adopted a rescue package in October 2008 which not only involved the Deutsche Bundesbank but also the German financial services industry. As part of this rescue package, the Bundesbank has granted liquidity assistance of € 20bn, and a consortium of financial institutes has underwritten an HRE government-guaranteed bearer bond of € 15bn with a maximum term up to the end of 2009 as well as another bearer bond secured by assets of the HRE Group, also totalling € 15bn. Individual companies of the ERGO Insurance Group have taken over amounts totalling € 70.1m in the latter bond. It is recorded under corporate debt securities. ERGO Insurance Group 133 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – assets [6c] Other securities available for sale Fair values* 2008 € million Life 2007 € million 2008 € million Health 2007 € million Fixed-interest securities 36,608.8 32,289.3 12,498.3 10,358.2 3,137.8 8,057.2 545.5 2,964.6 39,746.6 40,346.5 13,043.8 13,322.8 Other securities held for trading Fair values* 2008 € million Life 2007 € million 2008 € million Health 2007 € million Fixed-interest securities 543.5** 77.0 – – 3.4 – – – Derivative financial instruments 1,177.0 221.9 225.4 81.5 Total 1,723.9 298.9 225.4 81.5 Non-fixed-interest securities Total * Figures based on fully consolidated Group values [6d] Non-fixed-interest securities * Figures based on fully consolidated Group values ** Of this amount, € 481.9m (–) are securities which have been classified at fair value with impact on profit or loss In the reporting year, changes in the value of hedging instruments have partly been shown affecting income. Fair values of derivatives have been determined by using 134 ERGO Insurance Group market values, option price models and valuation by external parties. There were no securities loaned to third parties. Property-casualty 2008 2007 € million € million Legal expenses 2008 2007 € million € million 2008 € million Other 2007 € million 2008 € million Group value 2007 € million 3,514.4 3,238.1 1,165.4 1,141.4 102.5 97.5 53,889.4 47,124.6 691.8 1,319.6 78.4 166.9 203.8 179.8 4,657.2 12,688.2 4,206.2 4,557.7 1,243.7 1,308.4 306.3 277.4 58,546.6 59,812.8 Legal expenses 2008 2007 € million € million 2008 € million Other 2007 € million 2008 € million Group value 2007 € million Property-casualty 2008 2007 € million € million – – – – – – 543.5 77.0 – – – – – – 3.4 – 28.4 10.0 5.9 2.0 5.6 1.4 1,442.5 316.6 28.4 10.0 5.9 2.0 5.6 1.4 1,989.4 393.6 Maturity structure Other securities – held to maturity Carrying amounts 2008 2007 € million € million 2008 € million Fair values 2007 € million [6e] Contractual period to maturity Up to one year 37.6 52.4 37.6 52.5 Over one year and up to two years 37.3 39.1 37.9 39.0 Over two years and up to three years 45.0 38.2 45.1 38.6 Over three years and up to four years 7.5 46.7 7.8 46.1 Over four years and up to five years 6.9 7.5 7.1 7.7 Over five years and up to ten years 8.6 16.1 8.5 16.0 – – – – 142.8 200.0 143.9 199.9 Over ten years Total ERGO Insurance Group 135 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – assets [6f] Maturity structure Other securities – available for sale Fixed-interest securities Carrying amounts 2008 2007 € million € million 2008 € million Fair values 2007 € million Contractual period to maturity Up to one year 8,949.7 3,929.4 8,985.5 3,926.4 Over one year and up to two years 4,665.0 5,175.3 4,746.3 5,175.9 Over two years and up to three years 3,624.9 4,786.2 3,661.1 4,785.0 Over three years and up to four years 3,744.0 2,828.0 3,816.4 2,791.3 Over four years and up to five years 4,165.1 4,029.0 4,221.4 3,998.6 Over five years and up to ten years 17,915.4 16,239.3 18,367.4 16,038.4 Over ten years 10,153.5 10,627.3 10,091.2 10,409.0 53,217.6 47,614.5 53,889.4 47,124.6 Total The non-fixed-interest securities are mainly made up of shares. [6g] Rating categories Other securities – held to maturity Carrying amounts 2008 2007 € million € million AAA 4.4 7.3 AA 10.0 23.1 A 121.4 156.7 BBB – 1.3 BB and lower – – 7.1 11.5 142.8 200.0 No rating Total The rating categories are based on those of the leading international rating agencies. 136 ERGO Insurance Group In deviation from the purely economic view, the carrying amount of the securities represents the maximum exposure to credit risk at the balance sheet date, in accordance with IFRS 7. Rating categories Other securities – available for sale Fixed-interest securities 2008 € million Fair values 2007 € million AAA 36,487.9 31,356.8 AA 7,918.1 8,698.2 A 6,551.5 5,325.0 BBB 2,198.1 1,198.7 BB and lower 325.5 227.0 No rating 408.2 319.0 53,889.4 47,124.6 Total The rating categories are based on those of the leading international rating agencies. Rating categories Other securities – held for trading Fixed-interest securities In deviation from the purely economic view, the carrying amount of the securities represents the maximum exposure to credit risk at the balance sheet date, in accordance with IFRS 7. 2008 € million Fair values 2007 € million AAA 55.8 6.8 AA 299.4 52.7 A 154.1 2.1 19.9 – 2.4 – 11.9 15.4 543.5 77.0 BBB BB and lower No rating Total The rating categories are based on those of the leading international rating agencies. [6h] [6i] In deviation from the purely economic view, the carrying amount of the securities represents the maximum exposure to credit risk at the balance sheet date, in accordance with IFRS 7. ERGO Insurance Group 137 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – assets [6j] Disposal proceeds Other securities – available for sale 2008 € million 2007 € million Fixed-interest securities 18,659.5 22,446.6 9,529.3 333.0 9,862.4 9,329.8 378.2 9,708.0 Total 28,521.9 32,154.6 Realised gains and losses Other securities – available for sale 2008 € million 2007 € million 197.7 710.0 907.7 71.1 1,649.6 1,720.6 208.4 1,173.1 1,381.5 397.5 251.8 649.3 – 473.8 1,071.3 Non-fixed-interest securities Quoted Unquoted [6k] Gains on disposal Fixed-interest securities Non-fixed-interest securities Losses on disposal Fixed-interest securities Non-fixed-interest securities Total [6l] Derivative financial instruments Derivative financial instruments (derivatives) are financial instruments whose fair value is derived from one or more underlying assets. A distinction is made between “over-thecounter” (OTC) products and standardised transactions concluded on the stock exchange. Derivatives are used to hedge against currency, interest rate and market price risks. This is done at the individual Group companies within the framework of individual supervisory regulations and additional 138 ERGO Insurance Group company directives. The risk of default is practically non-existent in the case of products traded on the stock exchange. Over-the-counter products, on the other hand, harbour a theoretical risk in the amount of the replacement costs. Therefore, at ERGO Insurance Group, only top quality counterparties are selected for such transactions. Derivatives are measured at fair value. Depending on whether they qualify for hedge accounting or not and whether they have positive or negative fair values, derivatives are shown under the following balance sheet items: Fair value Qualifying for hedge accounting Balance sheet item Positive No Yes Investments, other securities, held for trading Other assets No Yes Liabilities, other liabilities Negative Total 2008 € million 2007 € million 1,442.5 22.4 316.6 25.2 – 59.1 – 126.6 1,405.8 215.2 Derivatives – open positions Fair value hedges The following table shows the fair values and the related notional principal amounts of all our open positions, broken down according to risk types. Positive and negative fair values are netted. At 31 December 2008, they amounted to € 1,405.8m (215.2m), i. e. 1.1 % of the balance sheet total. The fair values shown are either quoted prices or values at the balance sheet date determined using recognised valuation models. In the case of fair value hedges, the change in the fair value of the hedging instrument and the change in the fair value of the hedged instrument are generally recognised in profit or loss under the item “investment result” in the consolidated income statement. In the ERGO Insurance Group, hedging relationships in the form of fair value hedges are used to selectively and efficiently reduce interest-rate risks of parts of the portfolio and to mitigate market price risks. The fair value of the derivatives used for this amounted to € 2.6m (10.6m) at the balance sheet date. In 2008, the following changes in value were recognised in the consolidated income statement: € 136.4m (21.1m) for the hedging instruments and € –121.0m (–18.7m) for the relevant underlyings. Interest-rate risks in life insurance have been hedged using swaptions. These options to receive a fixed interest rate are shown in the category “interest-rate risks/ over-the-counter”. At the reporting date, the fair values of the swaptions amounted to € 565.7m (72.6m). The underlying notional principal amounts totalled € 14.8bn (17.1bn). The investment result from derivatives includes a gain of € 493.0m (loss of 91.5m) from fluctuations in value of these options. Although the derivatives essentially serve to hedge against market risks, they do not meet the strict requirements of IAS 39 for hedge accounting. IAS 39 distinguishes between fair value hedges and cash flow hedges. [6m] Cash flow hedges Cash flow hedges play a role in countering fluctuations that may be caused, for example, by variable interest payments. In the Group, corresponding derivatives are used mainly to hedge against interest rate risks. Changes in the fair value of the hedging instrument are recognised directly in equity for this purpose. Only when the actual ERGO Insurance Group 139 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – assets cash inflow or outflow takes place, as a result of the hedged circumstance, is the relevant equity item reversed with recognition in profit or loss. The change in fair value of the hedging instrument assignable to the ineffective portion of the hedging is Open positions negligible. At the balance sheet date, there is an equity item of € 2.9m (0.2m) from cash flow hedges. The net fair value of the derivatives falling into this category amounted to € 19.6m (–0.7m) at the balance sheet date. Periods to maturity in years 3–4 4–5 >5 2008 € million € million € million € million <1 € million 1–2 € million 2–3 € million Interest-rate risks Traded on the stock exchange Fair values Notional principal amounts – 6.1 1,601.7 – – – – – – – – Over-the-counter Fair values Notional principal amounts 73.3 2,176.1 95.8 2,033.6 109.2 2,053.6 115.7 1,981.6 Total Fair values Notional principal amounts 67.2 3,777.8 95.8 2,033.6 109.2 2,053.6 Currency risks Traded on the stock exchange Fair values Notional principal amounts – – – – Over-the-counter Fair values Notional principal amounts 262.5 4,248.4 Total Fair values Notional principal amounts – 6.1 1,601.7 1.5 847.0 51.2 1,741.6 183.5 628.7 6,960.6 16,946.8 33.7 19,184.4 115.7 1,981.6 51.2 1,741.6 183.5 622.6 6,960.6 18,548.6 35.2 20,031.4 – – – – – – – – – – – – – – – – – – – – 2.5 243.5 265.1 4,491.9 67.0 6,151.6 262.5 4,248.4 – – – – – – – – 2.5 243.5 265.1 4,491.9 67.0 6,151.6 Equity and index risks Traded on the stock exchange Fair values Notional principal amounts 497.1 3,114.7 – – – – – – – – 0.1 0.8 497.1 3,115.5 81.7 7,089.2 Over-the-counter Fair values Notional principal amounts 5.6 87.7 – 0.3 – 0.5 – 0.1 – – 16.8 106.2 22.4 194.8 30.3 542.4 Total Fair values Notional principal amounts 502.7 3,202.4 – 0.3 – 0.5 – 0.1 – – 16.8 107.0 519.5 3,310.3 111.9 7,631.7 140 ERGO Insurance Group – – Total 2007 € million Open positions Periods to maturity in years 3–4 4–5 >5 2008 € million € million € million € million Total 2007 € million <1 € million 1–2 € million 2–3 € million Credit risks Traded on the stock exchange Fair values Notional principal amounts – – – – – – – – – – – – – – – – Over-the-counter Fair values Notional principal amounts – – – – – – – – – 0.9 10.3 – – – 0.9 10.3 – 1.2 10.3 Total Fair values Notional principal amounts – – – – – – – – – 0.9 10.3 – – – 0.9 10.3 – 1.2 10.3 Other risks Fair values Notional principal amounts – – – – – – – – – – – 0.4 10.0 – 0.4 10.0 2.3 10.0 832.4 11,228.6 95.8 2,033.9 109.2 2,054.0 115.7 1,981.7 50.2 1,751.9 Total Fair values Notional principal amounts 202.5 1,405.8 215.2 7,321.1 26,371.0 33,835.0 [6n] The following table provides information on period to maturity and amount of the cash flows hedged at the balance sheet date. Notional principal amounts of hedged transactions 2008 € million 2007 € million 134.5 10.2 Over one year and up to two years – 134.5 Over two years and up to three years – – Over three years and up to four years – – Over four years and up to five years – – Over five years 250.0 250.0 Total 384.5 394.7 Up to one year ERGO Insurance Group 141 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – assets [7] Other investments The other investments mainly comprise deposits retained by others on assumed reinsurance business in the sum of € 89.4m (281.3m) as well as deposits with banks totalling € 1,515.5m (2,863.4m). The carrying amount of the deposits represents the maximum exposure to credit risk at the balance sheet date. [8] The deposits retained by others on assumed reinsurance business include receivables from non-consolidated affiliated companies in the sum of € – (2.5m) and from associates in the sum of € – (194.6m). As other investments generally have a term of less than one year, the fair values largely correspond to the carrying amounts. Reinsurers share in technical provisions* 2008 € million Life 2007 € million 2008 € million Health 2007 € million – – 0.7 0.8 139.0 135.8 0.7 1.1 140.5 137.8 5,537.3 5,335.6 811.7 781.8 – – – – 6,349.0 6,117.5 Provision for outstanding claims 114.2 103.8 43.3 40.9 727.2 707.7 2.7 4.4 887.4 856.8 Other technical provisions 102.5 106.3 181.8 196.0 4.9 4.7 0.3 0.7 289.5 307.7 5,753.9 5,545.7 1,037.6 1,019.6 871.0 848.2 3.7 6.2 7,666.3 7,419.8 Unearned premiums Provision for future policy benefits Total * Figures based on fully consolidated Group values 142 ERGO Insurance Group Property-casualty 2008 2007 € million € million Legal expenses 2008 2007 € million € million Group value 2008 2007 € million € million [9] Receivables The accounts receivable from policyholders mainly comprise insurance policies for which the first premium has not been paid, and outstanding premiums. Receivables from intermediaries mainly stem from regular invoicing procedures for insurance agents and field sales representatives. Tax rebate entitlements comprise accrued income taxes and other accrued taxes of individual companies which arise on the basis of the respective national taxation procedures. Deferred tax rebate entitlements are stated in the item deferred tax assets. [9a] Both items have been adjusted using not only general bad debt provisions to cater for overall credit risk but also, where necessary, using specific value adjustments. Cancellation provisions have been allocated to cater for the eventuality of policyholder default. Receivables Current tax receivables Other receivables Interest and rent Amounts receivable on direct business Accounts receivable on reinsurance business Miscellaneous Total € 282.5m (302.7m) of the amounts receivable on direct insurance business is apportionable to receivables from insurance agents. 2008 € million 2007 € million 464.8 431.0 2,012.7 846.6 64.1 717.1 3,640.4 1,764.6 1,003.6 104.4 755.1 3,627.7 4,105.2 4,058.7 As other investments generally have a term of less than one year, the fair values largely correspond to the carrying amounts. In deviation from the purely economic view, the carrying amount of the securities represents the maximum exposure to credit risk at the balance sheet date, in accordance with IFRS 7. ERGO Insurance Group 143 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – assets [9b] Maturity structure Carrying amounts 2008 2007 € million € million Contractual period to maturity Up to one year 3,931.9 3,885.9 Over one and up to two years 46.3 35.3 Over two years and up to three years 14.3 16.8 Over three years and up to four years 15.8 15.3 Over four years and up to five years 15.6 15.3 Over five years and up to ten years 72.5 70.1 8.8 20.0 4,105.2 4,058.7 Over ten years Total [10] Deferred acquisition costs* Deferred acquisition costs (gross) Life PropertyLegal expenses Group value casualty 2008 2007 2008 2007 2008 2007 2008 2007 2008 2007 € million € million € million € million € million € million € million € million € million € million Status at 31 December previous year 4,300.4 Currency translation differences – 5.9 Status at 1 January financial year 4,294.5 Newly deferred acquisition costs 485.9 Amortisation – 370.5 Impairment losses Change in consolidated group/ other effects Carrying amount at 31 December financial year Health 4,226.8 1,787.7 1,761.2 361.5 332.6 128.5 – – – 10.7 3.4 – 4.3 4,229.5 1,787.7 1,761.2 350.8 336.1 124.2 171.4 175.7 157.7 78.3 – 144.9 – 140.5 – 135.9 – 79.8 2.7 436.8 184.4 – 361.0 – 167.9 131.7 6,578.1 6,452.4 – 2.1 – 20.9 129.7 6,557.2 6,456.5 80.3 924.3 846.2 – 81.7 – 758.7 – 723.5 – 60.5 16.3 – – – – 0.2 – – – 60.5 16.1 – 9.3 – 21.2 – – – 4.1 3.8 – 0.3 0.1 – 13.7 – 17.3 4,340.1 4,300.4 1,804.2 1,787.7 381.9 361.5 122.4 128.5 6,648.4 6,577.9 * Figured based on fully consolidated Group values Amortisation includes accrued interest as well as write-downs. The impairment losses comprise write-ups and write-downs 144 ERGO Insurance Group 4.1 stemming from changes in the assumptions underlying the calculations, which require an adjustment in the measurement. [11] Deferred tax assets The deferred tax assets stated in the balance sheet are attributable to the following causes: Causes of origin 2008 € million 2007 € million 253.5 200.3 1,223.8 775.4 95.2 84.2 Other 521.9 311.6 Total 2,094.4 1,371.5 Technical provisions Investments Losses carried forward [12] Other assets 2008 € million 2007 € million 1,469.1 1,407.4 Assets from insurance contracts 450.9 404.1 Tangible assets and inventories 197.3 215.2 Other 198.0 147.6 Total 2,315.3 2,174.3 Owner-occupied property [12a] ERGO Insurance Group 145 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – assets [12b] Owner-occupied property Development during the financial year 2008 € million Gross carrying amount at 31 December previous year 1,856.6 Accumulated depreciation and accumulated impairment losses at 31 December previous year Carrying amount at 1 January financial year Reclassification from third party land and buildings Currency translation differences 469.4 1,407.4 1,669.1 1.6 – 73.7 2.8 1,401.9 1,598.2 0.3 7.2 Additions 122.2 27.8 Disposals 20.6 151.5 Depreciation 32.4 36.6 Impairment losses 2.9 40.1 Write-ups 0.6 2.4 1,469.1 1,407.4 478.7 449.2 1,947.8 1,856.6 Change in consolidated group Carrying amount at 31 December financial year Accumulated depreciation and impairment losses at 31 December financial year Gross carrying amount at 31 December financial year Fair value at 31 December financial year The impairment losses and write-ups are predominantly due to the adjustment of market values. The life segment is affected by impairment losses with € 2.7m (16.9m), health with € 0.2m (1.7m) and legal expenses with € – (21.5m). 146 ERGO Insurance Group 2,138.5 449.2 – 7.1 Carrying amount at 1 January financial year 2007 € million 1,615.4 1,601.0 Write-ups are distributed between the different Group segments as follows: life € 0.6m (1.3m), health € – (0.5m) and legal expenses € – (0.6m). Notes on the balance sheet – equity and liabilities [13] Equity [13a] Issued capital and capital reserve The Company’s share capital was € 196,279,504.20 on the balance sheet date and is divided into 75,492,117 individual bearer no-par shares. The Board of Management is empowered to raise the share capital with the consent of the Supervisory Board during the period ending 8 May 2012 in one or more steps by a total of up to € 97,500,000 by issuing up to 37,500,000 new bearer no-par shares with right to participation in the profits of such new shares from the beginning of the financial year in which they are issued against cash deposits or investments in kind (authorised capital). In the case of capital increase for cash, the shareholders are to be granted a pre-emptive right. The Board of Management is empowered to exclude the pre-emptive right of the shareholders with the consent of the Supervisory Board, 쐍 in order to exempt peak amounts from the pre-emptive right, 쐍 where this is necessary to grant the owners of stock options or creditors of convertible bonds issued by the Company or by its subsidiaries the right to subscribe to new shares on the scale to which they would be entitled after exercising the conversion or option rights or after satisfying the conversion obligation, 쐍 if the issue price of the new shares is not substantially lower than the market price and if the issued shares excluding the pre-emptive right in accordance with section 186 para. 3 cl. 4 of the Stock Corporation Act (AktG) do not exceed 10 % of the share capital, neither at the point in time when this empowerment comes into force nor at the time when it is enacted. Shares are to be added to this figure which were issued or sold under exclusion of subscription rights, applying either directly or in accordance with Section 186 para. 3 cl. 4 of the Stock Corporation Act (AktG). Furthermore, the Board of Management is authorised with consent of the Supervisory Board to exclude the pre-emptive right in cases of increases of capital against noncash contributions. Moreover, the Board of Management is empowered to determine with consent of the Supervisory Board further details concerning share rights and the conditions surrounding the issue of shares. There is a contingent increase in the share capital by up to € 97,500,000 by issuing up to 37,500,000 new bearer no-par shares with right to participation in the profits of such new shares from the beginning of the financial year in which they are issued (contingent capital). The contingent increase in capital serves the concession of shares to owners or creditors of option bonds and/ or convertible bonds which are issued in accordance with the resolution taken at the Annual General Meeting on 9 May 2007 and ending on 8 May 2012 by the Company or by a subsidiary company in the Group. This will only be implemented insofar as the option and/or conversion rights of the aforementioned bonds are exercised or conversion obligations are complied with from these bonds. The Board of Management is authorised to determine the further details of implementing the increase in contingent capital. ERGO Insurance Group 147 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – equity and liabilities [13b] Other reserves Unrealised gains and losses Reserve from currency translation Valuation result from cash flow hedges Total The other reserves contain € 13.4m (13.8m) unrealised gains and losses from the equity valuation of associates and € 393.3m (514.8m) unrealised gains and [13c] 2007 € million 406.7 528.6 – 103.2 12.5 2.9 0.2 306.4 541.3 losses mostly from other securities available for sale as well as shares in non-consolidated affiliated companies. Retained earnings The retained earnings are broken down into the reserve of ERGO Versicherungsgruppe AG required by law in the sum of € 0.5m and the other retained earnings of the [13d] The claims equalisation reserves amount to € 419.7m (445.4m); according to IFRS and US-GAAP they are part of the equity. [13e] Unrealised gains and losses on investments Group whose development and composition are detailed in the overview on page 82. Unconsolidated affiliated companies Associated companies valued at equity Cash flow hedges Other securities – available for sale Fixed-interest Non-fixed-interest Less: Provision for deferred premium refunds recognised in equity Deferred taxes recognised in equity Minority interests Consolidation effects Total 148 ERGO Insurance Group 2008 € million 2008 € million 2007 € million 95.8 23.1 19.6 12.3 23.1 – 0.6 671.9 398.7 1,070.6 – 489.9 2,408.3 1,918.4 786.6 44.2 – 1.7 – 29.6 409.6 1,363.5 59.2 1.8 – 0.1 528.8 [13 f] Minority interests 2008 € million 2007 € million Unrealised gains and losses on investments – 1.7 1.8 Share in consolidated result 11.5 43.9 Other equity 168.8 280.8 Total 178.5 326.6 [14] Subordinated liabilities The subordinated liabilities item includes on the one hand ERGO Versicherungsgruppe AG’s entry into an existing subordinated loan incurred by the Munich Re. The fair value of subordinated liabilities at the balance sheet date amounted to € 372.8m (371.4m). It also comprises bearer bonds of Bank Austria Creditanstalt Versicherung AG (BA-CA Insurance) on paid-in supplementary capital. ERGO Insurance Group 149 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – equity and liabilities [15] Unearned premiums* [15a] Life Health 2008 € million 2007 € million 2008 € million 2007 € million 2008 € million Propertycasualty 2007 € million Legal expenses Group value Gross – 0.1 102.8 104.4 1,086.7 993.9 328.3 341.0 1,517.8 1,439.4 Reinsurers’ share – – 0.7 0.8 139.0 135.8 0.7 1.1 140.5 137.8 Net – 0.1 102.1 103.5 947.8 858.1 327.5 339.9 1,377.4 1,301.6 2008 € million 2007 € million 2008 € million 2007 € million 2008 € million 2007 € million 2008 € million 2007 € million [15b] Development of unearned premiums* Life Status at 31 December previous year Currency translation effects Change in consolidated group Addition/ disposal portfolio Gross premiums written Earned premiums Status at 31 December financial year [16] Health 2008 € million 2007 € million 2008 € million 2007 € million 2008 € million Propertycasualty 2007 € million Legal expenses Group value 0.1 0.5 104.4 91.2 993.9 856.1 341.0 332.4 1,439.4 1,280.2 – 0.3 – 1.9 – – 92.5 28.1 – 21.4 – 7.7 – 115.8 20.4 – – – – 83.9 – – – 83.9 – – – – 6.1 7.4 – – – – – 6.1 7.4 6,048.5 6,328.7 5,446.5 5,317.0 4,166.2 3,847.3 917.0 908.2 16,578.2 16,401.2 6,048.6 6,329.3 5,440.1 5,311.3 4,064.8 3,737.6 908.3 891.8 16,461.8 16,270.1 – 0.1 102.8 104.4 1,086.7 993.9 328.3 341.0 1,517.8 1,439.4 2008 € million 2007 € million 2008 € million 2007 € million Provision for future policy benefits* [16a] Life Gross Reinsurers’ share Net Health 2008 € million 2007 € million 2008 € million 2007 € million 2008 € million Propertycasualty 2007 € million 68,342.4 64,926.3 20,497.6 19,031.6 297.7 265.7 – – 89,137.7 84,223.6 5,537.3 5,335.6 811.7 781.8 – – – – 6,349.0 6,117.5 62,805.2 59,590.6 19,685.9 18,249.8 297.7 265.7 – – 82,788.8 78,106.1 * Figures based on fully consolidated Group values 150 ERGO Insurance Group Legal expenses Group value Gross provision for future policy benefits according to type of insurance cover* 2008 € million 2007 € million 43,343.1 23,956.2 1,037.0 6.1 68,342.4 42,977.6 21,026.2 918.1 4.3 64,926.3 20,497.6 19,031.6 297.7 265.7 – – 89,137.7 84,223.6 2008 € million 2007 € million Actuarial interest rate < 2.5 % 3,568.5 2,119.0 Actuarial interest rate 2.5–3 % 19,698.9 18,933.9 Actuarial interest rate 3–3.5 % 26,544.9 26,166.4 Actuarial interest rate 3.5–4 % 15,738.3 14,370.6 Actuarial interest rate > 4 % 19,172.3 18,308.4 4,414.8 4,325.2 89,137.7 84,223.6 Development of gross provision for future policy benefits 2008 € million 2007 € million Status at 1 January financial year 84,223.6 81,786.8 Currency translation differences – 16.7 – 2.3 Changes Scheduled Unscheduled 2,327.3 – 2,439.1 – Change in consolidated group 2,603.5 – 89,137.7 84,223.6 Segment Life Mainly mortality risk Mainly longevity risk (annuities) Mainly disablement risk Combination of more than one risk Segment Health Segment Property and casualty Segment Legal expenses Total [16b] * Figures based on fully consolidated Group values Gross provision for future policy benefits according to actuarial interest rates* Without guaranteed interest rate Total [16c] * Figures based on fully consolidated Group values Total [16d] ERGO Insurance Group 151 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – equity and liabilities [17] Provision for outstanding claims* [17a] Life Gross Reinsurers’ share Net Health 2008 € million 2007 € million 2008 € million 2007 € million 2008 € million Propertycasualty 2007 € million Legal expenses Group value 1,316.2 1,236.5 1,018.4 949.6 3,396.0 3,246.7 1,080.0 1,087.2 6,810.6 6,520.0 114.2 103.8 43.3 40.9 727.2 707.7 2.7 4.4 887.4 856.8 1,202.0 1,132.8 975.1 908.6 2,668.9 2,539.0 1,077.3 1,082.8 5,923.2 5,663.2 2008 € million 2007 € million 2008 € million 2007 € million * Figures based on fully consolidated Group values The provision for outstanding claims comprises provisions for annuities from insurance coverage for health, motor third party liability, personal accident and third party liability insurance in the sum of [17b] Provision for outstanding claims Development in the financial year Status at 1 January (net) Claims expenses (including expenses for claims settlement) Financial year Previous years Total thereof: payments (including payment for claims settlement) Financial year Previous years Total Other changes Change in consolidated group Status at 31 December (net) 152 ERGO Insurance Group € 325.0m (310.1m) (gross). This figure was determined in accordance with actuarial principles using discount rates of up to 4.0 %. 2008 € million 2007 € million 5,663.2 5,525.3 11,865.2 617.5 12,482.7 11,135.4 619.0 11,754.4 10,055.6 2,123.0 12,178.6 9,480.6 2,147.4 11,628.1 – 77.6 11.5 33.5 – 5,923.2 5,663.2 Expected payments from the provisions for outstanding claims in property-casualty segment* 2008 % 2007 % Up to one year 39.7 39.3 Over one and up to five years 34.5 36.3 Over five and up to ten years 14.2 13.6 Over ten and up to fifteen years 5.5 5.3 Over fifteen years 6.1 5.5 100.0 100.0 Total [17c] * Figures based on fully consolidated Group values When ascertaining the expected payout dates concerning the provision for outstanding claims, it should be noted that these are of course associated with a considerable degree of uncertainty. Gross provision for outstanding claims by type* 2008 € million Life 2007 € million 2008 € million Health 2007 € million Provision for benefit cases 446.7 403.2 991.2 923.0 Annuity provisions 869.5 833.3 27.2 26.6 1,316.2 1,236.5 1,018.4 949.6 Total [17d] * Figures based on fully consolidated Group values Gross provision for outstanding claims by type* Provision for known claims Property and casualty 2008 2007 € million € million Legal expenses 2008 € million 2007 € million 2,594.5 2,479.5 703.9 718.4 IBNR reserves 503.4 483.6 376.1 368.8 Annuity provisions 298.1 283.6 – – 3,396.0 3,246.7 1,080.0 1,087.2 Total [17e] * Figures based on fully consolidated Group values ERGO Insurance Group 153 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – equity and liabilities [17f] Net run-off results in property-casualty and legal expenses segments Claims payments for the individual accident years Accident year Calendar year 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 ≤ 1998 1999 2000 2001 2002 1,374.5 743.6 310.0 199.9 111.8 88.4 64.6 70.0 60.2 45.1 39.8 – 683.0 415.8 158.4 67.8 36.4 26.9 21.6 26.3 16.5 11.6 – – 679.4 389.9 141.2 66.3 42.1 34.9 21.5 18.6 13.6 – – – 722.6 347.7 145.5 75.5 47.4 34.9 24.2 17.0 – – – – 825.7 442.7 165.6 79.6 41.7 30.6 24.2 Claims reserve for the individual accident years at the respective reporting dates Accident year Datum 31 December 1998 31 December 1999 31 December 2000 31 December 2001 31 December 2002 31 December 2003 31 December 2004 31 December 2005 31 December 2006 31 December 2007 31 December 2008 ≤ 1998 1999 2000 2001 2002 1,962.5 1,236.7 888.0 682.8 545.2 476.6 400.5 415.8 352.2 333.1 268.7 – 806.8 472.0 285.5 204.5 140.8 142.5 110.7 97.2 94.7 82.6 – – 811.3 524.2 340.8 157.4 168.0 175.9 119.9 112.9 97.2 – – – 880.7 524.4 488.5 240.5 180.8 170.5 140.1 103.5 – – – – 952.6 472.2 354.1 252.1 185.8 175.9 116.1 Ultimate loss for the individual accident years at the respective reporting dates Accident year Datum 31 December 1998 31 December 1999 31 December 2000 31 December 2001 31 December 2002 31 December 2003 31 December 2004 31 December 2005 31 December 2006 31 December 2007 31 December 2008 Currency-adjusted net runoff result 154 ERGO Insurance Group ≤ 1998 1999 2000 2001 2002 3,336.9 3,354.7 3,316.1 3,310.8 3,285.0 3,304.7 3,293.3 3,378.6 3,375.2 3,401.2 3,376.6 – 1,489.8 1,570.9 1,542.7 1,529.5 1,502.2 1,530.7 1,520.6 1,533.4 1,547.4 1,546.9 – – 1,490.6 1,593.5 1,551.3 1,434.2 1,486.9 1,529.6 1,495.3 1,506.8 1,504.7 – – – 1,603.4 1,594.7 1,704.3 1,531.9 1,519.6 1,544.2 1,538.0 1,518.4 – – – – 1,778.3 1,740.6 1,788.1 1,765.7 1,741.1 1,761.9 1,726.3 – 39.7 – 57.1 – 14.1 85.0 52.0 2003 2004 2005 2006 2007 2008 Total – – – – – 909.6 485.3 196.9 80.2 43.1 39.3 – – – – – – 947.7 503.7 169.3 80.6 49.4 – – – – – – – 985.9 545.2 175.2 88.4 – – – – – – – – 991.9 562.0 183.6 – – – – – – – – – 1,158.8 616.0 – – – – – – – – – – 1,277.7 2,360.8 2003 2004 2005 2006 2007 2008 Total – – – – – 1,074.2 586.1 317.3 248.5 191.5 184.3 – – – – – – 1,138.9 532.6 362.8 276.1 215.3 – – – – – – – 1,226.8 583.4 370.3 270.9 – – – – – – – – 1,247.2 569.1 363.9 – – – – – – – – – 1,303.2 594.1 – – – – – – – – – – 1,439.6 3,736.3 2003 2004 2005 2006 2007 2008 Total – – – – – 1,983.8 1,980.9 1,909.1 1,920.5 1,906.6 1,938.7 – – – – – – 2,086.6 1,984.0 1,983.5 1,977.4 1,966.1 – – – – – – – 2,212.7 2,114.5 2,076.7 2,065.6 – – – – – – – – 2,239.1 2,123.0 2,101.4 – – – – – – – – – 2,462.0 2,368.9 – – – – – – – – – – 2,717.4 22,830.9 45.1 120.5 147.1 137.7 93.1 n/a 569.6 ERGO Insurance Group 155 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – equity and liabilities The values in the preceding runoff triangles cover more than 99 % of our Group’s portfolio of property-casualty and legal expenses business. The difference between the status of the provision for outstanding claims at 31 December 2008 for property-casualty and legal expenses business and the value in the runoff triangles is mainly due to the fact that some entities have been freed from the duty to communicate figures for reasons of an otherwise improper cost-benefit ratio. The ultimate loss of an accident year comprises all payments made for that accident year up to the reporting date, plus the claims reserve at the reporting date. Given com[18] plete information regarding all losses incurred up to the balance sheet date, the ultimate loss status for each accident year period would remain the same. The runoff triangles are prepared on a currency-adjusted basis. To this end, all figures are translated from the respective local currency into the Group currency (euro), consistently using the exchange rates applicable at the end of the year under review (i. e. at 31 December 2008). This ensures that neutral net runoff results in the original currency (i. e. where the ultimate loss originally estimated for an accident year and current loss estimate are identical) remain neutral when expressed in the Group currency. Provision for premium refunds and policyholders’ dividends* [18a] Life Health PropertyLegal expenses Group value casualty 2008 2007 2008 2007 2008 2007 2008 2007 2008 2007 € million € million € million € million € million € million € million € million € million € million Gross Reinsurers’ share 2,815.1 – 3,762.9 – 6,173.5 66.7 6,448.2 75.7 54.0 2.6 52.0 2.7 2.5 – 2.6 – 9,045.2 10,265.6 69.3 78.4 Net 2,815.1 3,762.9 6,106.8 6,372.4 51.5 49.3 2.5 2.6 8,975.8 10,187.2 * Figures based on fully consolidated Group values [18b] Gross provision for premium refunds and policyholders’ dividends* Life Health PropertyLegal expenses Group value casualty 2008 2007 2008 2007 2008 2007 2008 2007 2008 2007 € million € million € million € million € million € million € million € million € million € million Provision for premium refunds (based on national regulations) 769.0 1,016.2 3,611.4 3,854.5 54.0 52.0 2.5 2.6 4,437.0 4,925.2 Provision for deferred premium refunds Recognised directly in equity 533.8 1,146.2 257.9 217.4 – – – – 791.7 1,363.6 1,512.3 2,046.1 1,600.6 2,746.8 2,304.2 2,562.1 2,376.3 2,593.7 – – – – – – – – 3,816.5 4,608.2 3,976.9 5,340.4 2,815.1 3,762.9 6,173.5 6,448.2 54.0 52.0 2.5 2.6 Recognised in profit and loss Total * Figures based on fully consolidated Group values 156 ERGO Insurance Group 9,045.2 10,265.6 The development of the provision for premium refunds and policyholders’ dividends, which has been calculated on the basis of national and statutory or contractual regulations, as well as the provision for deferred premium refunds which Provision for premium refunds and policyholders’ dividends – development during the financial year* arises due to the different valuation between national accounting regulations and IFRS or USGAAP, is detailed in the following overview individually for the business segments life and health insurance. 2008 € million Life 2007 € million 2008 € million Health 2007 € million 1,016.2 – 247.1 769.0 949.0 67.2 1,016.2 3,854.5 – 243.0 3,611.4 3,313.3 541.2 3,854.5 2,746.8 31.8 3,405.9 – 2,593.7 – 2,706.5 – Provision for premium refunds (based on national regulations) Status at 1 January Change in consolidated group Status at 31 December Provision for deferred premium refunds Status at 1 January Change in consolidated group Changes resulting from unrealised gains and losses on investments (recognised directly in equity) Changes resulting from other revaluations (recognised in profit or loss) Status at 31 December – 612.4 – 1,145.5 40.5 – 225.9 – 120.1 2,046.1 486.4 2,746.8 – 72.1 2,562.1 113.1 2,593.7 Total provision for premium refunds (status at 31 December) Gross Reinsurers’ share 2,815.1 – 3,762.9 – 6,173.5 66.7 6,448.2 75.7 Net 2,815.1 3,762.9 6,106.8 6,372.4 [18c] * Figures based on fully consolidated Group values [18d] The surplus allocation from direct bonuses in life insurance amounts to € 289.6m (255.2m). It is granted in addition to the profit-related refunds. [19] Other underwriting provisions Gross Reinsurers’ share Net 2008 € million 2007 € million 94.0 79.4 220.2 229.3 – 126.2 – 150.0 ERGO Insurance Group 157 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – equity and liabilities [20] Gross technical provisions for life insurance policies where the investment risk is borne by the policyholders Status at 31 December previous year Changes in consolidated group Currency translation differences and other influences Savings premiums Unrealised gains/losses on fund assets Withdrawal for expenses and risk Withdrawal for benefits Carrying amount at 31 December business year These provisions are valued retrospectively. The withdrawal for underwriting risks from the premiums and provision for future policy benefits is made on the basis of prudent assumptions regarding expected mortality and morbidity. Here, as with the provision for future policy benefits for nonunit linked life insurance, the underlying calculation is based on best estimates with 158 ERGO Insurance Group 2008 € million 2007 € million 2,308.0 1,930.3 826.1 – – 4.9 6.5 562.8 466.2 – 591.0 41.0 19.7 26.0 141.7 109.9 2,939.6 2,308.0 appropriate provisions for adverse deviation. The provisions are directly covered by the investments for the benefit of life insurance policyholders who bear the investment risk. Small differences in relation to these investments arise as a result of including unearned revenue liability in these provisions. [21] Provisions for post-employment benefits Provisions are made for most employees within the ERGO Insurance Group for the period after retirement directly or by way of contributions to private institutions through the Group companies. The type and amount of retirement benefits correspond with the respective provision regulations (pension regulations, individual contractual commitments etc.). These are usually based on the term of employment and remuneration of employees. A distinction is made here between defined contribution plans and defined benefit plans. With regard to the defined contribution plans, the Group companies pay contributions to insurers on the basis of contractual stipulations or on a voluntary basis. Following the payment of contributions the companies are not subject to any further commitments regarding benefits. The cur- Change in the present value of defined benefit obligations under defined benefit plans rent contribution payments in the sum of € 31.3m (32.0m) are expenses incurred during the current year. [21a] Defined benefit plans are financed via pension provisions within the ERGO Insurance Group. The pension provisions include provisions not only for existing pensions but also entitlements to pensions that are to be paid out in the future. The pension provisions are determined uniformly within the Group as stipulated by IAS 19 (revised in 2004) after the Projected Unit Credit Method. In this respect the future commitments are determined by using actuarial procedures with a careful estimation of the relevant factors. With regard to a dynamic system, the expected benefits following the occurrence of the covered event are spread over the employees’ entire period of employment. 2008 € million 2007 € million Status at 31 December previous year Currency translation differences Change in consolidated group Current service cost Interest cost Actuarial gains/losses Payments Past service cost Other 986.6 – 9.7 9.8 32.1 52.6 – 96.1 – 34.2 4.3 – 6.4 1,046.8 – 4.9 0.1 39.9 46.1 – 110.0 – 32.8 3.8 – 1.4 Status at 31 December financial year 939.0 986.6 ERGO Insurance Group 159 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – equity and liabilities [21b] Defined benefit obligations include medical-care benefits. The present value of defined benefit obligations for these items amounted to € 55.7m at the balance sheet date. Change in the plan assets for defined benefit plans in the financial year [21c] 2008 € million 2007 € million Status at 31 December previous year Currency translation differences Change in consolidated group Expected return Actuarial gains/losses Capital transfer to plan assets Payments Other 94.8 – 7.4 5.3 4.8 – 3.4 8.6 – 2.0 – 5.0 89.9 – 3.4 – 4.7 – 2.4 7.5 – 1.5 – Status at 31 December financial year 95.7 94.8 2008 € million 2007 € million Status at 31 December previous year Currency translation differences Change in consolidated group Expected return Actuarial gains/losses Capital transfer Payments Other 56.1 – – 1.9 – 4.6 – 1.6 0.2 51.8 – – 1.6 0.2 4.6 – 2.4 0.3 Status at 31 December financial year 61.2 56.1 Change in the reimbursement rights for defined benefit plans in the financial year The reimbursement rights derive from reinsurance concluded to cover the benefit obligations. 160 ERGO Insurance Group Funded status of the defined benefit plans 2008 € million 2007 € million Unfunded obligations Present value Past service cost not yet recognised Other Net balance sheet liability 836.4 – – 836.4 863.1 – – 863.1 Wholly/partly funded obligations Present value Fair value of plan assets Past service cost not yet recognised Other receivables Other Net balance sheet liability 102.6 – 95.7 – 0.8 – 7.7 123.5 – 94.8 – – – 28.7 Unfunded or wholly/partly funded defined benefit obligations Present value Fair value of plan assets Past service cost not yet recognised Other receivables Other Net balance sheet liability 939.0 – 95.7 – 0.8 – 844.1 986.6 – 94.8 – – – 891.8 2008 € million 2007 € million Status at 31 December previous year Currency translation differences Change in consolidated group Expenses Payments Capital transfer to plan assets Transfer to other receivables Actuarial gains/losses recognised in equity Other 891.8 – 2.3 4.5 82.7 – 30.6 – 8.6 0.8 – 92.7 – 1.5 956.9 – 1.5 0.1 83.5 – 28.9 – 7.5 – – 108.8 – 2.0 Status at 31 December financial year 844.1 891.8 Change in the provision for defined benefit plans in the financial year [21d] [21e] ERGO Insurance Group 161 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – equity and liabilities [21f] Breakdown of expenses booked in the financial year 2008 € million 2007 € million Current service cost Interest cost Expected return on plan assets Expected return on reimbursements Past service cost Other 32.1 52.6 – 4.8 – 1.9 4.3 0.4 39.9 46.1 – 4.7 – 1.6 3.8 – Total 82.7 83.5 The actual return on plan assets amounts to € 1.4m, and the actual return on reimbursements to € 1.9m. The expenses are shown mainly under “operating expenses” and “expenses for claims and benefits” in the consolidated [21g] Breakdown of plan assets to cover pension obligations Non-fixed-interest securities Fixed-interest securities and loans Land and buildings Other Total [21h] 2008 % 2007 % 33.4 63.7 0.4 2.5 45.5 53.5 0.3 0.7 100.0 100.0 2008 % 2007 % 6.0 5.2 5.4 2.9 2.0 2.5 5.5 5.5 4.9 2.9 1.7 2.1 The consolidated companies used the following actuarial assumptions (weighted average values) for calculating their pension obligations: Discount rate Expected rate of return on fund assets Expected rate of return on reimbursements Future increases in entitlement/salary Future pension increases Medical cost trend rate 162 ERGO Insurance Group income statement. Included in the statement of recognised income and expenses are actuarial gains/losses of € –91.7m (–109.0m) for the financial year and € – 4.4m (87.3m) cumulative. The expected rate of return on plan assets is determined on the basis of anticipated long-term capital yields. For the financial year 2009, capital transfers of € 4.2m to plan assets are expected. [21i] A change in the medical cost trend rate by one percentage point would have the following effects on the amount of defined benefit obligations and pension expenses: Increase by one percentage point € million Reduction by one percentage point € million 9.9 1.3 – 7.9 – 1.0 Present value of defined benefit obligations Pension expenses Other figures for the current financial year Present value of defined benefit obligations (excluding medical-care benefits) Plan assets Deficit 2008 € million [21j] 883.3 95.7 787.6 ERGO Insurance Group 163 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – equity and liabilities [22] Other provisions Provision for Early-retirement benefits/semi-retirement Unearned commission Outstanding invoices Bonuses Impending losses Other in-house staff and field representatives’ remuneration Holiday and overtime pay Anniversary benefits Sales contests Miscellaneous Total The provisions for early-retirement benefits/semi-retirement and anniversary benefits are mainly long term, whereas the provisions for unearned commission, 164 ERGO Insurance Group 2008 € million 2007 € million 181.9 157.0 81.9 64.6 44.7 206.2 169.8 91.4 60.0 31.4 42.3 34.9 32.6 28.1 45.7 33.8 33.8 25.6 438.6 405.7 1,106.6 1,103.4 outstanding invoices, holiday and overtime pay, and miscellaneous are essentially short term. [23] Other provisions Development during financial year 2008 € million 2007 € million Status at 31 December previous year 1,103.4 993.9 Currency translation differences 6.2 0.5 Status at 1 January financial year 1,097.2 994.4 12.9 22.4 Consumption 638.8 615.6 Release 118.9 50.7 3.4 0.6 750.9 752.3 – – 1,106.6 1,103.4 Change in consolidated group Discounting effects Additions Other changes Status at 31 December financial year ERGO Insurance Group 165 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the balance sheet – equity and liabilities [24] Liabilities [24a] Current tax liabilities Other liabilities Deposits retained on ceded business Accounts payable on direct insurance business Amounts due to banks Accounts payable on reinsurance business Interest and rents Accruals and deferred income In connection with social security Miscellaneous other liabilities Total Current tax liabilities comprise current taxes on income and other taxes of the individual companies, based on their respective national taxation. Deferred tax obligations are shown under “deferred tax liabilities”. The liabilities resulting from direct insurance business payable to policyholders are mainly dividends on policies that accumulate compound interest, premiums 166 ERGO Insurance Group 2008 € million 2007 € million 909.3 822.5 6,794.5 3,714.4 460.1 95.9 24.3 13.2 8.7 2,561.8 13,672.9 6,645.3 3,991.2 427.9 102.1 24.2 17.6 6.2 1,413.6 12,628.0 14,582.2 13,450.5 deposits and other advance premium payments as well as contracts without a significant risk transfer. Deposits retained on ceded business are collateral for technical provisions covering business ceded to reinsurers and retrocessionaires. As a rule, the changes in deposits retained on ceded business derive from the changes in the relevant technical provisions covering ceded business. The following table shows the contractual maturities of the liabilities. Since liabilities from direct insurance business are intertwined with the underlying insurance business, the resulting liquidity risk is only to be explained together with the corresponding insurance contracts. Deposits retained on Liabilities Maturity structure ceded business thus do not have a fixed maturity date, their release generally being dependent on runoff of the corresponding provisions. Consequently, both positions are not taken into account in the following table. 2008 € million 2007 € million Contractual period to maturity Up to one year Over one and up to two years Over two years and up to three years Over three years and up to four years Over four years and up to five years Over five years and up to ten years Over ten years 2,638.0 29.3 25.4 26.8 11.9 354.9 77.9 1,476.9 121.0 12.8 25.8 4.1 77.1 273.7 Total 3,164.2 1,991.5 Deferred tax liabilities Causes of origin [25] 2008 € million 2007 € million 1,441.3 987.1 Deferred acquisition costs 534.3 458.9 Technical provisions 321.5 316.2 Intangible assets 131.7 40.5 Other 369.3 257.5 Total 2,798.0 2,060.2 Investments [24b] ERGO Insurance Group 167 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the consolidated income statement [26] Premiums* [26a] Life Health PropertyLegal expenses Group value casualty 2008 2007 2008 2007 2008 2007 2008 2007 2008 2007 € million € million € million € million € million € million € million € million € million € million Total premiums 7,180.9 7,312.2 5,446.5 5,317.0 4,166.2 3,847.3 917.0 908.2 17,710.6 17,384.8 Gross premiums written 6,048.5 6,328.7 5,446.5 5,317.0 4,166.2 3,847.3 917.0 908.2 16,578.2 16,401.2 Change in unearned premiums (– = expense) 0.1 0.7 – 6.4 – 5.8 – 101.5 – 109.7 – 8.7 Gross earned premiums 6,048.6 6,329.3 5,440.1 5,311.3 4,064.8 3,737.6 908.3 582.1 622.2 233.1 237.0 478.4 599.0 1.9 2.1 1,295.5 1,460.3 – 0.2 – 0.2 15.7 – 1.1 0.2 0.7 15.9 0.1 582.1 622.5 233.1 237.3 494.0 597.9 2.1 2.8 1,311.4 1,460.5 5,466.5 5,706.9 5,207.0 5,074.0 3,570.7 3,139.7 906.2 Ceded premiums written Change in unearned premiums (reinsurers’ shares) (– = income) Ceded premiums Net earned premiums – 16.4 –116.4 891.8 16,461.8 16,270.1 889.0 15,150.4 14,809.6 * Figures based on fully consolidated Group values In accordance with international accounting principles the premiums from the gross provision for premium refunds and policyholders’ dividends are not stated as premiums but reduced in the change in the provision for future policy benefits. In life insurance these amount to € 92.5m (92.3m) and in health insurance to € 488.8m (219.4m). 168 ERGO Insurance Group – 131.2 In the case of life insurance products where the policyholders bear the investment risk, only those parts of the premiums used to cover the risks insured and associated costs are treated as premiums. Gross premiums written by countries 2008 € million 2007 € million Germany 12,619.2 12,870.8 Poland 674.1 505.3 Belgium 659.0 597.1 Italy 494.5 556.6 Spain 461.9 435.6 Turkey 382.1 383.0 Austria 300.3 211.2 The Netherlands 172.3 162.4 Other 814.9 679.2 Total 16,578.2 16,401.2 Gross premiums written by lines of business* 2008 € million 2007 € million Property and casualty thereof: Motor Personal accident Fire and property Liability Transport and aviation Other 4,166.2 3,847.3 1,569.2 858.7 721.5 513.6 130.5 372.6 1,350.1 846.7 712.2 513.1 135.0 290.2 [26b] [26c] * Figures based on fully consolidated Group values ERGO Insurance Group 169 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the consolidated income statement [27] Investment result [27a] Investment result according to segments* 2008 € million Life 2007 € million 2008 € million Health 2007 € million 127.5 477.3 37.0 72.3 0.7 7.3 – 0.4 – 0.7 Investments in associates – 13.7 187.6 – 8.1 55.0 Mortgage loans and other loans 994.1 833.1 477.9 369.0 7.6 11.0 – – – 1,316.5 1,092.6 – 807.4 300.7 1,428.8 112.3 1,257.8 2,350.4 472.8 – 334.6 474.2 774.9 1,676.2 1,796.1 – 102.1 2,259.2 393.8 59.1 28.2 803.1 Other investments – 773.5 – 173.9 – 59.3 – 55.4 Total 2,131.3 3,590.7 506.2 1,243.3 Land and buildings, including buildings on third-party land Investments in affiliated companies Other securities Held to maturity Available for sale Non-fixed-interest Fixed-interest Held for trading * Figures based on fully consolidated Group values The result for land and buildings includes rental income of € 217.6m (244.9m). 170 ERGO Insurance Group Property-casualty 2008 2007 € million € million Legal expenses 2008 2007 € million € million 2008 € million Other 2007 € million 2008 € million Group value 2007 € million 7.3 33.5 0.5 0.7 4.1 – 2.9 176.4 580.9 1.2 – 10.3 0.5 0.5 – 5.9 19.4 – 3.8 16.2 – 2.4 – 16.0 1.8 1.7 18.9 18.2 – 3.5 246.4 66.8 40.8 10.5 5.9 3.9 3.1 1,553.2 1,251.8 – – 0.4 0.6 – – 8.0 11.5 – 184.2 135.1 – 21.8 37.7 – 2.9 72.9 – 2,332.8 1,639.1 157.8 – 26.4 134.5 269.7 50.8 29.0 43.8 81.5 8.9 6.0 7.5 80.4 2,119.1 – 213.7 1,917.7 3,556.9 96.8 70.4 0.7 270.4 12.2 41.6 1.3 83.4 0.9 6.9 – 0.2 80.2 2,179.9 1,974.2 – 72.1 3,496.3 6.3 – 2.1 – 1.2 – 1.2 1.8 – 8.4 – 826.0 – 240.9 149.5 316.2 53.9 90.9 29.7 109.7 2,870.5 5,350.8 ERGO Insurance Group 171 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the consolidated income statement [27b] Investment income and expenses Regular income 2008 2007 € million € million Land and buildings, including buildings on third-party land Investments in affiliated companies Investments in associates Mortgage loans and other loans 217.6 244.9 9.5 22.4 – 9.7 137.5 1,709.5 1,426.8 8.0 11.5 570.1 545.3 2,205.0 2,775.2 2,219.3 2,764.6 84.3 2,867.5 86.2 2,862.3 131.1 136.0 4,925.4 4,829.9 Other securities Held to maturity Available for sale Non-fixed-interest Fixed-interest Held for trading Other investments Total The total interest cost amounts to € 114.6m (106.5m). Management expenses for investments amount to € 186.1m (182.0m). Other expenses for investments totalled € 94.9m (90.6m). Thereof, expenses for the repair and maintenance of property amounted to € 33.8m (38.3m). Income from investments for life insurance policies where the investment risk is borne by the policyholder amounted to € 76.2m (52.2m). Expenses for these investments were € 637.7m (49.9m). 172 ERGO Insurance Group Income deficits resulting from shares in associated companies are mainly due to changes to the proportion in equity in the context of the at-equity valuation. Income Gains on disposals 2008 2007 € million € million Write-downs 2008 2007 € million € million Expenses Losses on disposals 2008 2007 € million € million 2008 € million Write-ups 2007 € million 8.8 16.9 35.1 476.4 84.8 130.7 0.4 26.4 – – 0.1 1.6 3.0 2.9 10.4 4.9 – – 6.2 143.0 – 20.6 – 13.4 – 1.1 0.7 3.4 153.5 14.6 3.5 164.8 – – – – – – – – 6.7 4.0 710.0 1,649.6 2,446.4 307.9 1,173.1 251.8 3.2 9.8 25.4 29.4 197.7 907.7 71.1 1,720.6 78.5 2,524.9 0.5 308.4 208.4 1,381.5 397.5 649.3 1,811.1 1,820.9 170.9 200.3 1,141.5 2,049.2 209.5 1,930.1 293.3 2,818.3 337.8 646.2 563.6 1,945.2 200.9 850.2 – – – – – – – – 1,829.8 218.2 2,091.4 2,554.5 3,059.6 815.2 1,959.4 1,059.8 ERGO Insurance Group 173 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the consolidated income statement [27c] Investment income and expenses according to segments* 2008 € million Life 2007 € million 2008 € million Health 2007 € million Regular income 3,282.9 3,228.8 1,226.0 1,195.1 Write-ups 1,469.0 152.2 308.9 49.8 Gains on the disposal of investments 1,429.9 1,752.4 365.1 490.1 76.2 52.2 – – Total income from investments 6,257.9 5,185.6 1,900.0 1,735.0 Write-downs 2,057.3 544.6 696.2 182.0 Losses on the disposal of investments 1,151.6 740.3 612.8 226.1 84.6 73.8 28.3 25.2 Management expenses for investments 122.7 120.0 38.9 37.8 Other expenses for investments 710.3 116.2 17.5 20.6 Total expenses for investments 4,126.6 1,594.9 1,393.8 491.7 Investment result 2,131.3 3,590.7 506.2 1,243.3 Other income from investments Interest charges * Figures based on fully consolidated Group values 174 ERGO Insurance Group Property-casualty 2008 2007 € million € million Legal expenses 2008 2007 € million € million 2008 € million Other 2007 € million 2008 € million Group value 2007 € million 298.5 264.5 73.0 69.4 45.2 72.1 4,925.4 4,829.9 40.1 13.8 6.8 1.8 5.1 0.6 1,829.8 218.2 256.6 195.3 32.6 44.6 7.2 72.1 2,091.4 2,554.5 – – – – – – 76.2 52.2 595.2 473.6 112.3 115.8 57.5 144.9 8,922.8 7,654.8 265.5 75.3 28.8 4.9 11.8 8.4 3,059.6 815.2 161.4 65.5 23.4 14.3 10.2 13.7 1,959.4 1,059.8 1.7 1.5 – – – 6.0 114.6 106.5 12.7 11.8 6.1 5.7 5.6 6.8 186.1 182.0 4.4 3.3 0.2 0.1 0.2 0.3 732.6 140.5 445.7 157.4 58.5 24.9 27.8 35.2 6,052.3 2,304.0 149.5 316.2 53.9 90.9 29.7 109.7 2,870.5 5,350.8 ERGO Insurance Group 175 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the consolidated income statement [28] [29] Other income 2008 € million 2007 € million Foreign currency exchange gains Income from services rendered and from broking insurance policies Income from owner-occupied property Income from releases from other non-technical provisions Interest from other than expenses Miscellaneous 1,746.2 787.1 149.9 98.1 180.4 58.5 65.8 35.6 128.6 56.1 89.1 103.1 Total 2,224.2 1,274.4 Net expenses for claims and benefits* 2008 € million Life 2007 € million 2008 € million Health 2007 € million Claims and benefits paid Change in provision for outstanding claims Change in provision for future policy benefits and other provisions Expenses for premium refunds and policyholders’ bonuses Other technical result (– = income) Gross expenses for claims and benefits 6,651.6 60.0 6,509.4 – 131.9 3,741.1 69.9 3,548.0 66.0 – 346.5 741.8 993.9 1,039.2 186.3 124.0 1,045.6 177.2 280.9 – 2.7 1,001.2 – 6,675.4 8,342.2 5,083.0 5,654.4 Claims and benefits paid Change in provision for outstanding claims Change in provision for future policy benefits and other provisions Expenses for premium refunds and policyholders’ bonuses Other technical result (– = expense) Reinsurers’ share of expenses for claims and benefits 484.2 7.2 443.7 16.4 163.8 2.4 165.2 2.3 70.0 168.6 21.8 27.1 – – 159.7 – – 224.0 – 1.1 – 35.6 12.3 – 48.7 401.8 404.7 151.3 158.2 6,167.4 52.8 6,065.8 – 148.3 3,577.3 67.5 3,382.8 63.7 – 416.6 573.2 972.1 1,012.1 186.3 283.7 6,273.6 1,045.6 401.2 7,937.5 281.9 32.9 4,931.7 988.9 48.6 5,496.1 Claims and benefits paid Change in provision for outstanding claims Change in provision for future policy benefits and other provisions Expenses for premium refunds and policyholders’ bonuses Other technical result (– = income) Net expenses for claims and benefits * Figures based on fully consolidated Group values 176 ERGO Insurance Group Property-casualty 2008 2007 € million € million Legal expenses 2008 2007 € million € million 2008 € million Group value 2007 € million 2,233.1 181.8 2,074.0 184.4 487.4 17.6 469.7 27.5 13,113.2 329.3 12,601.2 146.0 40.1 42.5 0.8 0.7 688.3 1,824.3 14.1 30.8 19.2 14.0 1.1 – 7.2 1.3 – 9.0 482.5 144.8 2,067.4 182.2 2,499.9 2,334.2 499.7 490.3 14,758.1 16,821.0 284.7 17.2 361.0 2.9 1.9 – 1.6 3.2 – 2.0 934.6 25.2 973.1 19.6 0.3 – 0.7 – 0.3 – 0.3 91.9 194.8 1.2 6.1 1.3 4.4 – – 0.2 – – 0.1 0.1 – 189.4 13.6 – 268.4 309.5 368.9 – 0.1 0.9 862.5 932.7 1,948.4 164.6 1,713.0 181.5 485.5 19.2 466.5 29.5 12,178.6 304.1 11,628.1 126.4 39.8 43.2 1.1 1.0 596.4 1,629.5 12.9 24.7 2,190.5 17.9 9.7 1,965.3 1.1 – 7.1 499.8 1.3 – 8.9 489.4 482.4 334.2 13,895.6 2,053.7 450.6 15,888.3 ERGO Insurance Group 177 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the consolidated income statement [30] Net operating expenses* Life PropertyLegal expenses Group value casualty 2008 2007 2008 2007 2008 2007 2008 2007 2008 2007 € million € million € million € million € million € million € million € million € million € million Acquisition costs Administration expenses Deferred acquisition costs Amortisation of PVFP Gross operating expenses Reinsurers’ share of acquisition costs Reinsurers’ share of deferred acquisition costs Commission received on ceded business Reinsurers’ share of operating expenses Net operating expenses Health 872.4 905.6 608.8 580.3 787.6 737.8 216.5 213.1 2,485.4 2,436.8 262.7 273.5 162.2 167.4 471.3 463.0 137.3 139.4 1,033.6 1,043.2 – 54.9 12.0 – 91.8 8.1 – 16.4 1.1 – 26.5 1.2 – 35.2 – – 20.9 – 1.5 – 1.4 – – 105.0 13.1 – 137.8 9.3 1,092.2 1,095.3 755.7 722.3 1,223.7 1,179.9 355.4 353.9 3,427.0 3,351.4 – – – – 2.2 2.5 – – 2.2 2.5 – 16.2 – 14.1 – – 1.1 – 1.7 – – – 15.0 – 15.9 136.1 174.8 68.3 67.9 107.0 140.5 0.3 0.4 311.6 383.5 119.9 160.7 68.3 67.8 110.3 141.2 0.3 0.4 298.8 370.2 972.3 934.6 687.4 654.5 1,113.4 1,038.6 355.1 353.6 3,128.2 2,981.3 * Figures based on fully consolidated Group values 178 ERGO Insurance Group [31] Other expenses 2008 € million 2007 € million 1,826.4 829.9 Expenses for services rendered and for broking insurance policies 145.3 168.6 Interest and similar expenses 121.4 90.4 Other write-downs 52.0 64.0 Allocation to provisions 18.2 4.3 Expenses for owner-occupied property 16.2 59.5 475.4 278.9 2,636.9 1,495.6 Currency exchange losses Other non-technical expenses Total Only those parts of the expenses for employee pensions and the other writedowns are stated here which do not affect the underwriting or the investment items. [32] Amortisation of goodwill Applying IFRS 3, goodwills stated in the balance sheet are no longer amortised on a regular basis. An impairment test was carried out at the balance sheet date. Impairment losses on goodwill from capital consolidation amount to € 176.8m (7.6m), of which € 175.0m is for Bank Austria Creditanstalt Insurance, Vienna. ERGO Insurance Group 179 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the consolidated income statement [33] Finance costs By finance costs we understand all interest and other expenses directly attributable to strategic debt. Debt has a strategic character for us if it does not have an original, direct link with our underwriting business. The increase to € 60.8m (21.9m) mainly [34] Taxes on income [34a] Current tax and the change in deferred tax together make up the taxes on income item in the consolidated income statement. Taxes on income 180 ERGO Insurance Group stems from the liabilities of ERGO Versicherungsgruppe AG due to Münchener Rückversicherungs-Gesellschaft AG. The loans serve to strengthen the liquidity basis in order to finance strategic assets. Apart from current tax expenditure there was income from deferred tax which resulted from changes in deferred tax items due to revaluations. 2008 € million 2007 € million Current tax for financial year 364.0 321.5 Current tax for other periods – 23.4 1.8 Deferred tax resulting from the occurrence or reversal of temporary differences – 55.5 95.1 Deferred tax resulting from the occurrence or reversal of loss carry-forwards 27.2 – 24.1 Effects of changes in tax rates or tax law on deferred tax – 57.8 – 135.1 Total 254.5 259.2 The Group tax rate corresponds with the average income tax burden of all domestic Group companies. This burden is calculated on the basis of the German corporation tax in the sum of 15 % (25 %) plus a solidarity surcharge of 5.5 % on this part. Together with the domestic trade tax the uniform Group tax rate is thus 32 % (40 %). The following transfer of the expected tax expenditure to the actual tax expenditure is stated on the basis of the operating result. Reconciliation to effective tax expenses 2008 € million 2007 € million Result before taxes on income (after finance costs) x Group tax rate 32 % (40 %) 346.7 1,040.2 = Derived taxes on income 110.9 416.0 69.3 56.5 5.2 – 81.2 56.5 150.3 53.3 158.7 – 4.8 – 131.1 3.4 81.1 254.5 259.2 + + + + + Tax effect of none-deductible expenses tax-free income tax rate differences tax for prior years amortisation of goodwill or PVFP miscellaneous = Taxes on income shown [35] Earnings per share The undiluted earnings per share for the individual periods are calculated by dividing the consolidated result attributable to ERGO equity holders by the weighted average figure of the ordinary shares in Consolidated result (attributable to ERGO equity holders) Number of shares Group earnings per share Cash flow statement [34b] circulation in the respective period. The diluted earnings per share corresponds with the undiluted earnings per share in both financial years. 2008 2007 € million 74.9 738.4 million 75.5 75.5 € 0.99 9.78 [36] For a comment on the cash flow statement, reference is made to page 51 f. ERGO Insurance Group 181 Consolidated Financial Statements Notes to the Consolidated Financial Statements Notes on the consolidated income statement [37] Personnel expenses Wages and salaries Social security contributions and employee assistance Expenses for employees’ pensions Total [38] 2008 € million 2007 € million 1,344.8 1,330.5 251.7 247.7 77.8 80.8 1,674.3 1,659.0 2007 1 July 2007 30. 6. 2014 – 134.07 € – 29.84 € – – – – – – – – – – – – – – – – – – – – 94,115 – 10,422* 83,693 – – – – – – 2006 1 July 2006 30. 6. 2013 – 108.87 € 3.13 € 33.02 € – – – – – – – – – – – – – – – 130,667 – – 130,667 – – – 6,849* 123,818 – – – – 123,818 123,818 Long-term incentive plan Incentive plan Plan commencement Plan end Old initial share price New initial share price after 2003 capital increase Intrinsic value 2008 for one right Fair value 2008 for one right Number of rights on 31 December 2002 Additions Exercised Forfeited Number of rights on 31 December 2003 Additions Exercised Forfeited Number of rights on 31 December 2004 Exercisable at year-end Additions Exercised Forfeited Number of rights on 31 December 2005 Exercisable at year-end Additions Exercised Forfeited Number of rights on 31 December 2006 Exercisable at year-end Additions Exercised Forfeited Number of rights on 31 December 2007 Exercisable at year-end Additions Exercised Forfeited Number of rights on 31 December 2008 Exercisable at year-end 2008 1 July 2008 30. 6. 2015 – 121.84 € – 33.80 € – – – – – – – – – – – – – – – – – – – – – – – – – 132,306 – – 132,306 – * Owing to retirement from the Board of Management, payments in the amount of the grant value were made in lieu of the stock appreciation rights and rights already granted under the conditions reduced pro rata temporis. 182 ERGO Insurance Group Other information Since 1 July 2002, at yearly intervals, ERGO Versicherungsgruppe AG and individual affiliated companies have set up long-term incentive plans, each with a term of seven years. Entitled to participate in these shareprice-related remuneration plans are members of the Boards of Management and selected senior management. The participants receive a certain number of stock appreciation rights based on the Munich Re shares. 2005 1 July 2005 30. 6. 2012 – 88.10 € 23.90 € 37.07 € – – – – – – – – – – 158,648 – – 158,648 – – – 3,072 155,576 – – 30,486 – 125,090 125,090 – 16,983 – 108,107 108,107 2004 1 July 2004 30. 6. 2011 – 88.65 € 23.35 € 34.14 € – – – – – 124,678 – – 124,678 – – – 23,123 101,555 – – 31,390 – 70,165 70,165 – 24,278 – 45,887 45,887 – 2,000 – 43,887 43,887 2003 1 July 2003 30. 6. 2010 86.24 € 82.02 € 29.98 € 33.87 € – 139,006 – – 139,006 1,651 – 13,414 127,243 – – 64,361 22,850 40,032 40,032 – 25,002 – 15,030 15,030 – 4,143 – 10,887 10,887 – – – 10,887 10,887 The relevant initial share price for the stock appreciation rights is calculated from the average of closing prices for Munich Re shares in Frankfurt Xetra trading over the last three months prior to plan commencement. 2002 1 July 2002 30. 6. 2009 260.37 € 247.64 € – 0.12 € 45,476 2,337 – – 47,813 – – 3,050 44,763 – – – 9,098 35,665 35,665 – – – 35,665 35,665 – – – 35,665 35,665 – – – 35,665 35,665 ERGO Insurance Group 183 Consolidated Financial Statements Notes to the Consolidated Financial Statements Other information The initial price for the 2008 long-term incentive plan is € 121.84 (134.07). As a result of Munich Reinsurance Company’s capital increase in the business year 2003, the initial share prices for the stock appreciation rights issued up to then and the number of stock appreciation rights already granted were adjusted in accordance with the conditions. In the year under review, a total of 132,306 (94,115) stock appreciation rights were granted, 126,676 (90,383) of these to Board of Management members. The future obligations arising from the longterm incentive plans are covered with Munich Re shares or options on Munich Re shares. The personnel expenses and income incurred for the stock appreciation rights are determined on the basis of the change in the fair value of the underlying options. The fair value recognises not only the intrinsic value (difference between current share price and initial share price of the stock appreciation rights) but also the possibility of growth in value up to the date of forfeiture or expiry of the rights and is determined on the basis of recognised valuation models, taking into account the exercise conditions. The stock appreciation rights of the financial year had a fair value of € 3.6m (2.9m) when granted. At each balance sheet date, the fair value is calculated and reserved; this amount is recognised in full. The personnel expenses recognised in the income statement therefore correspond to the change in the provision in the year under review, taking into account any rights exercised. In the year under review, provisions of € 17.8m (13.8m) had to be posted; the personnel expenses totalled € 4.3m (– 0.7m). The weighted average share price for the stock appreciation rights exercised in 2008 was € 110.45 for plan year 2004 and € 123.50 184 ERGO Insurance Group for the plan year 2005. No stock appreciation rights were exercised in 2008 from the schemes operated in 2002, 2003 and 2006. The intrinsic value of the exercisable stock appreciation rights amounted to € 4.3m (7.3m) at the balance sheet date. Each stock appreciation right entitles the holder to draw in cash the difference between the Munich Re share price at the time when the right is exercised and the initial share price. The stock appreciation rights may only be exercised after a two-year vesting period and then only if the share price is at least 20 % higher than the initial price. In addition, Munich Re shares must have outperformed the Euro Stoxx 50 twice at the end of a three-month period during the term of the plan. The gross amount that may be obtained from the exercising of the stock appreciation rights is limited to an increase of 150 % of the initial share price. Stock appreciation rights not exercised on the last trading day of the plan term are exercised on the participant’s behalf insofar as the prerequisites for this are met. If the prerequisites are not met, the stock appreciation rights are forfeited. If another company acquires control of Munich Re or the company’s group of shareholders changes significantly due to a merger or comparable transaction or intended business combination (“change in control”), all plan participants from the Munich Re Group may exercise their stock appreciation rights within 60 days after the change in control becomes effective, even if the prerequisites for exercising the rights are not yet met at that juncture. Total remuneration of the Supervisory Board and the Board of Management Expenditure for the Supervisory Board totalled € 1.0m (1.1m), of which € 0.3m (0.4m) is profit-related remuneration. Total remuneration of the Board of Management’s members for their activities on behalf of the holding company and Group companies amounted to € 9.0m (12.6m), of which variable elements accounted for 64 % (70 %). Former members of the Board of Management and their surviving dependants received € 4.0m (8.5m) in total. A provision of € 38.7m (36.8m) has been set aside for current and future pension payments to this group of people. Structure of the remuneration system for the Board of Management In conformity with the German Corporate Governance Code, we explain here the principles of the remuneration system for ERGO’s Board of Management and the structuring of the individual remuneration components. Until now, the structure and system governing the Board of Management’s remuneration has been determined by the Board Committee of the Supervisory Board, whose three members comprise the Chairman of the Supervisory Board, another of the shareholder representatives and one of the employee representatives. Regular reviews of the remuneration structure have been conducted by the full Supervisory Board. [39] [39a] [39b] In accordance with the German Corporate Governance Code, in future the remuneration system for the Board of Management, along with the key elements of relevant contracts, will be determined by the full Supervisory Board. The Board Committee of the Supervisory Board will prepare the draft resolutions for submission to the full Supervisory Board, which will review the remuneration system at least every three years unless earlier reviews become necessary in individual cases. ERGO Insurance Group 185 Consolidated Financial Statements Notes to the Consolidated Financial Statements Other information Structure and system of the Board of Management’s remuneration Component Assessment basis/ parameters Corridor Precondition for payment Payment Basic remuneration, remuneration in kind/ fringe benefits (company car, healthcare, insurances) Function, responsibility, length of service on the Board Fixed amount Contractual stipulations Monthly Short-term compensation component: Annual bonus Consolidated result (ERGO Group) Divisional result Individual objectives 0–150 % (fully achieved =100 %) Achievement of objectives Once annually in following year Medium- and long-term compensation component: Medium-term bonus Consolidated result (ERGO Group) 50–150 % (fully achieved =100 %) Achievement of objectives at least 50 % on average over three years In the fourth year Share-price-based Appreciation in compensation Munich Re component: share price Long term incentive plan (stock appreciation rights; term: seven years) 0–150 % (cap at 150 % on share price increase) 쐍 End of vesting period (2 years) 쐍 Share price increase 20 % 쐍 Munich Re shares have outperformed the Euro Stoxx 50 twice at the end of three-month period during the term of the plan As from third year of plan until end of plan Retirement plan: Pension entitlement Fixed amount 쐍 Retirement – 쐍 Insured event 쐍 Premature termination or non-extension of employment contract under certain circumstances 186 ERGO Insurance Group Basic remuneration, number of years on the Board Fixed components Basic remuneration The fixed annual basic remuneration is paid in the form of a monthly salary. Remuneration in kind/fringe benefits Remuneration in kind and fringe benefits are granted according to function, and are commensurate with market conditions. Income tax on the benefits in question is to be paid individually by each member of the Board of Management. Variable components Short-term compensation component – Annual bonus This compensation component is based on different categories of objectives. The targets and scaling for Group and divisional/ segment objectives are geared to particular indicators; individual objectives form the basis for the achievement of personal targets. The key indicators used for the Group and divisional/segment objectives comprise key figures from external accounting and from value-based management. Medium- and long-term compensation component – Medium-term bonus The medium-term bonus is based on performance over a three-year period and is measured on the basis of the Group result category from the short-term compensation component. Payments are made only if the achievement rate is at least 50 % on average for the three-year period. The three-year planning period started in 2006 expired on 31 December 2008. A medium-term bonus has again been set up for the 2009 financial year, although its structure differs significantly from the previous three-year bonus plans. Whilst the new mid-term incentive plan is also geared to performance over a three-year period, it is set up afresh each year. It is intended to promote the mid- and long-term increase in the Munich Re Group’s value in terms of internal value creation of the ERGO Group (value-based success factors) and improving the Munich Re share’s total shareholder return (TSR). Share-price-based compensation component – Long-term incentive plan This remuneration component, with a longterm perspective, is linked to the sustained appreciation of Munich Re’s share price. The long-term incentive plan is set up each year, and the participants receive a certain number of stock appreciation rights. These can only be exercised if, after a two-year vesting period, Munich Re’s share price has risen by at least 20 % since inception of the plan and the shares have outperformed the Euro Stoxx 50 at least twice at the end of a three-month period during the term of the plan. The exercise hurdles are exacting and in keeping with the German Corporate Governance Code. Whether the stock appreciation rights can be exercised and, if so, when, is not certain at the time they are granted. The exercising and proceeds depend on the development of the share price and the exercise price and date. The amount of income is limited. Up to now, stock appreciation rights have only been exercised under the plans set up in 2003 and 2005. Further information on the long-term incentive plans can be found in the note [38]. Weighting of remuneration components In the case of 100 % achievement of objectives (annual bonus, medium-term bonus) and based on the imputed value of the share-price-linked compensation (longterm incentive plan) at the granting date, the weightings of the individual components in terms of total remuneration are as follows: basic remuneration approx. 30 %, annual bonus approx. 35 %, medium-term bonus approx. 20 %, and long-term incentive plan approx. 15 %. Annual bonus, medium-term bonus and long-term incentive plan together form a well-balanced incentive system. ERGO Insurance Group 187 Consolidated Financial Statements Notes to the Consolidated Financial Statements Other information In addition it is ensured that the targets set for the members of the Board of Management do not have undesirable effects. In accordance with the recommendations of the German Corporate Governance Code, the monetary remuneration of the Board members thus comprises fixed and variable components. The total remuneration is set at an appropriate level by the Board Committee of the Supervisory Board and reviewed at regular intervals, also taking into consideration data from peer-group companies. Criteria for the appropriateness of compensation are in particular the respective Board member’s duties, the Board member’s personal performance, the performance of the Board as a whole and the financial situation, performance and future prospects of the Company. New Board members are generally placed at a level which allows sufficient potential for development in the first three years. Other remuneration In the case of seats held on other boards, remuneration for board memberships must be paid over to the Company or is deducted in the course of regular compensation computation. Excepted from this is remuneration for memberships explicitly recognised by the Company as personal. No such memberships exist at present. In the event of a change of control, the members of the Board of Management have no contractual entitlement to payments. As far as the share-price-based remuneration is concerned, the conditions merely provide for special exercise options in the event of a change of control. Pension Up to and including 2008, the members of the Board of Management are members of a defined benefit plan under which they will receive a fixed pension whose amount depends on their basic remuneration and years of service on the Board. The pension level starts at 30 % and can reach a maximum of 50 % of annual basic remuneration. 188 ERGO Insurance Group Benefits in case of termination of occupational activities; old-age pension Members of the Board of Management are entitled to an old-age pension if they resign from active service in the company after their 60th birthday or when they reach the retirement age of 65 years. Old-age pension due to occupational disability Members of the Board of Management are entitled to an old-age pension if – owing to permanent occupational disability – their contract was terminated by mutual agreement, if it was cancelled by the Company, or if it expires because the Board of Management member mandate is not renewed. Early retirement with reduced old-age pension Board of Management members are entitled to an old-age pension if their contract comes to an end as a result of non-extension or revocation of their Board of Management mandate without the member having given cause by gross negligence of his or her duties and without having expressed a request to resign; in such cases, the old-age pension shall be contingent upon the member of the Board of Management having reached his or her 50 th birthday, that s/he has rendered services to or was employed with the Company for more than ten years at the end of the contract and that the Board of Management mandate was extended at least once. Extent of the benefit in all three cases: 쐍 For six months, continuation of previous monthly basic salary (only applies to members of the Board of Management who were appointed before 2006). 쐍 A pension pledge of between 30 % and 50 % of the annual basic salary which in case of early retirement is reduced by 2 % for every whole or part of a year prior to one’s 65th birthday. 쐍 Up until the person’s 65th birthday, the pension is subject to reductions based on other income from activities for third parties. Non-lapsable entitlement to old-age, occupational disability and dependants’ benefits Benefits from non-lapsable entitlements are paid out when the pensioner turns 65, when s/he becomes occupationally disabled or following the death of the member of the Board of Management. a) Non-lapsable entitlements subject to the German Company Pensions Act Members of the Board of Management are entitled to non-lapsable benefits in accordance with the German Company Pensions Act if they discontinue rendering services to the company before their 60th birthday and if their affiliation with the Company at the time of their departure amounts to at least five years. Extent of the benefit: the pension pledge amounts to between 30 % and 50 % of the annual basic salary. Non-lapsable is that part of the old-age pension which corresponds to the proportion of the effective as opposed to the potential affiliation with the Company until the person’s 65th birthday (m/n proceedings, Section 2, para. 1 Occupational Pension Law). b) Improved non-lapsable entitlement Improved non-lapsable entitlement is granted if the employment contract ends due to non-extension (on the part of the Company) without gross negligence or termination request on the part of the individual. An additional requirement is that the member of the Board of Management discontinues services with the Company before his/her 60th birthday and that the affiliation with the Company at the time of departure amounts to at least 10 years. Extent of the benefit: 쐍 Following departure, six-month continuation of previous monthly basic salary (only applies to members of the Board of Management who were appointed before 2006). 쐍 A pension pledge of between 30 % and 50 % of the annual basic salary which is reduced by 2 % for every whole or part of year prior to one’s 65th birthday. Dependants’ benefits In case of death of a member of the Board of Management during active service, the dependants (widow/widower, orphans) will receive the previous monthly basic salary for six months, provided that the member was appointed to the Board of Management before 2006. For members of the Board of Management who were appointed after 2006, the previous monthly basic salary will be paid to the dependants for three months. In case of the death of a member of the Board of Management following retirement, the dependents shall receive the previous monthly pension for the duration of three months, provided that the marriage and/or the birth of the child took place before the start of their retirement pension. If the old-age pension of the member of the Board of Management was reduced due to early retirement, any widow/widower and orphan pension shall be calculated on the basis of the reduced amount. The dependants of a member of the Board of Management who passed away in active service or following their pension will subsequently receive the benefits listed below: 쐍 Widow(er) pension amounting to 60 % of the pension pledge. 쐍 Where applicable, age-related reduction 쐍 쐍 쐍 쐍 of the widow(er) pension depending on the age of the married couple by a maximum of 50 %. Taking into account up to 50 % of revenues, provided that they exceed 50 % of the widow(er) pension as well as benefits paid under pension schemes of previous employers (for members of the Board of Management who were appointed after 2006). Orphan’s pension amounting to 20 % of the pension pledge per orphan. Doubling of the orphan’s pension if no widow(er) pension is to be paid (for members of the Board of Management who were appointed before 2006). In combination, widow(er) and orphan pensions must not exceed the old-age pension. ERGO Insurance Group 189 Consolidated Financial Statements Notes to the Consolidated Financial Statements Other information [40] Shares held by members of the Supervisory Board and the Board of Management Members of the Supervisory Board and the Board of Management held less than 1 % of [41] Group affiliation On 17 January 2002 Münchener Rückversicherungs-Gesellschaft AG, of Munich, informed us that it held 91.7 % of the voting rights of the Company as at 15 January 2002. At the balance sheet date Munich Re held 94.7 % of the voting rights. ERGO Versicherungsgruppe AG, of Düsseldorf, prepared these consolidated annual accounts as at 31 December 2008 in accordance with the International Finan- 190 ERGO Insurance Group the total shares in the ERGO Versicherungsgruppe AG as at 31 December 2008. cial Reporting Standards, and it in turn is included in the consolidated annual accounts of Münchener Rückversicherungs-Gesellschaft AG, of Munich. The consolidated annual accounts are being published on the website of the German Corporate Register. The accounts can be obtained directly from either company on request. [42] Auditor’s fees The following amounts have been accounted for as expenses for the auditors of the consolidated annual accounts pursuant to Section 319 para 1 cl. 1 and 2 of the German Commercial Code (HGB): 2008 € million 2007 € million Audits of financial statements 4.4 4.1 Other assurance and appraisal services 0.9 0.8 Tax consultancy services 0.2 0.2 Other services 0.1 0.4 Total 5.6 5.5 [43] Related parties The ERGO Insurance Group maintains various reinsurance relations with the Münchener Rückversicherungs-Gesellschaft AG, Munich, and some of its reinsurance subsidiaries. In the year under review, a total of € 978.6m (1,079.5m) in premiums, i. e. 75.5 % (73.9 %) of the total reinsurance premiums was reinsured there and € 758.6m (790.2m) was taken from these reinsurers as payments for insurance claims. Those companies’ share in receivables concerning deposits on ceded business amounts to € – (2.5m); the share in deposits retained on ceded business is € 5,095.3m (5,103.4m). With regard to accounts receivable from ceded business, their share is € 35.0m (63.8m) and € 29.4m (25.9m) regarding accounts payable. The ERGO Insurance Group enjoys extensive and diverse relations with the HypoVereinsbank Group, one of the major German private banks. A general agreement has put the relations between the ERGO Insurance Group and HypoVereinsbank into a definite form. In particular, it regulates joint co-operative activities. On the basis of individual cooperation agreements companies of the ERGO Group sell selected products of the HypoVereinsbank. On the other hand, employees of the various companies within the HypoVereinsbank Group sell insurance products of the ERGO Insurance Group to their customers. The co-operation agreements signed by the companies of the ERGO Insurance Group and the companies of the HypoVereinsbank Group have been concluded at conditions prevailing in the market. ERGO Versicherungsgruppe AG has outsourced the portfolio management activities and administration of its investments to MEAG MUNICH ERGO AssetManagement GmbH. The underlying agreement includes the management of the property ERGO Insurance Group 191 Consolidated Financial Statements Notes to the Consolidated Financial Statements Other information assets, all tradeable national and international securities as well as the loans. In addition, MEAG MUNICH ERGO AssetManagement GmbH provides audit services in the field of property construction. MEAG MUNICH ERGO AssetManagement GmbH is an associated company of ERGO Insurance Group. [44] Corporate Governance Code The declaration of conformity with the German Corporate Governance Code in accordance with Section 161 of the Stock Corporation Act (AktG) was signed by the Board of Management and Supervisory Board on 19 December 2008 and has been made permanently available to the shareholders on the Company’s website. [45] The Company was not notified about any business activities which must be declared in the sense of clause 6.6 of the German Corporate Governance Code. Contingent liabilities, other financial commitments The details listed below pertaining to the contingent liabilities and other financial commitments amount to details within the meaning of Sections 251 and 285, no. 3, of the German Commercial Code (HGB) which extend beyond the obligation to disclose information as stipulated in IAS 37. According to IAS 37.28, such secondary liabilities are merely to be disclosed for which the probability of an asset outflow is not low. It is not expected that the following disclosed contingent and secondary liabilities be utilised. ERGO Versicherungsgruppe AG has agreed to assume joint liability for the pension commitments entered into by Victoria Versicherung AG, Victoria Lebensversicherung AG, Vorsorge Lebensversicherung AG, Victoria Krankenversicherung AG, ERGO International AG, Hamburg-Mannheimer Versicherungs-AG, DKV Deutsche Krankenversicherung AG, Hamburg-Mannheimer Sachversicherungs-AG, ITERGO Informationstechnologie GmbH, D.A.S. Deutscher Automobil Schutz Allgemeine Rechtsschutz-Versicherungs-AG, D.A.S. Deutscher Automobil Schutz Versicherungs-AG and Longial GmbH. In return, all of these com- 192 ERGO Insurance Group MEAG companies’ share in remuneration received for services rendered and for broking insurance policies amounts to € 12.5m (18.4m) and € 19.7m (21.7m) for expenses in this respect. panies have placed the funds allocated to their pension provisions at the disposal of ERGO Versicherungsgruppe AG. ERGO Versicherungsgruppe AG has undertaken to fulfil all pension commitments vis-à-vis third parties, releasing its subsidiary companies from any and all claims against them. The joint and several liability resulting from pension obligations as at 31 December 2008 came to € 515.0m (477.8m). The ERGO Versicherungsgruppe AG has signed a letter of support of € 10.1m (9.0m) for an affiliated company and one for a non-affiliated company for € 4.3m. A letter of support also exists for BA-CA Insurance for € 3.8m. Contingent liabilities resulting from leasing transactions with real estate amounted to € 88.3m (72.3m). Furthermore, the Company has put up guarantee bonds worth € 16.5m (17.1m) for affiliated companies, plus similar guarantee letters totalling $ 10.0m (65.0m) and € 177.1m (140.8m). D.A.S. Deutscher Automobil Schutz Allgemeine Rechtsschutz-Versicherungs-AG has guaranteed the primary insurance obligations of DAS Legal Expenses Insurance Company Limited, of Bristol, vis-à-vis an entity with which the company does business, and also its reinsurance obligations vis-à-vis two other third parties. The parent company has further pledged to back up the obligations of its subsidiary companies and the DAS branch operation in Ireland. Victoria Versicherung AG and HamburgMannheimer Sachversicherungs-AG are members of insurance pools which means that, if any other pool member became insolvent, they would be called upon to meet the policy claims against that member on a pro rata basis in accordance with their stake in the pool. Owing to their stakes in the Protektor Lebensversicherungs-AG, Victoria Lebensversicherung AG, Hamburg-Mannheimer Versicherungs-AG, KarstadtQuelle Lebensversicherung AG, Vorsorge Lebensversicherung AG and Neckermann Lebensversicherung AG – in case of a German life insurer becoming insolvent – are called upon to meet policy claims of these companies on a pro rata basis in accordance with their stake. The ERGO Insurance Group thus has a 10.76 % (10.76 %) stake in the Protektor Lebensversicherungs-AG. Against the background of a judgement passed by the District Court of Munich concerning the legitimacy of zillmerised tariffs of life insurance policies in deferred compensation, the following companies issued a limited exemption for new business in 2008 on the part of the employer from a possible liability as a result of this verdict: Victoria Lebensversicherung AG, Vorsorge Lebensversicherung AG, Hamburg-Mannheimer Versicherungs-AG, Hamburg-Mannheimer Pensionskasse AG and Victoria Pensionskasse AG. On the balance sheet date the risk of the aforementioned judgement being exercised came to € 9.3m. To support Hypo Real Estate (HRE), the German federal government adopted a rescue package in 2008, backed by the Deutsche Bundesbank and also the German financial services industry. In this rescue package, the financial institutions were obliged to participate through a reguarantee in covering a possible claim on the federal government under the guarantee for the Bundesbank’s liquidity support and the government-guaranteed bond; cf. [6b] “Other securities available for sale”. Of the total amount of € 8.5bn for this reguarantee, liability for € 110.0m is apportionable to companies of the ERGO Insurance Group. According to Sections 124 f. VAG, German life and health insurers are obliged to become members of a protection fund. The protection fund is entitled to claim – in addition to the regular fees – extraordinary fees of 1‰ in the case of life insurers or 2 ‰ in the case of health insurers of net technical provisions. This leads to a contingent liability of € 155.5m (159.9m) for the ERGO Insurance Group. ERGO Insurance Group 193 Consolidated Financial Statements Notes to the Consolidated Financial Statements Other information [46] Investment and other financial obligations Obligations of Group companies under tenancy agreements, leases and service contracts totalled € 79.3m (168.6m) as at the year-end 2008. Capital investment commitments totalled € 778.0m (559.6m). The above amounts have all been stated at their nominal value, without discounting. Victoria Versicherung AG, Hamburg-Mannheimer Sachversicherungs-AG, D.A.S. Deutscher Automobil Schutz Versiche- [47] Leasing ERGO Insurance Group as lessee ERGO Insurance Group as lessor At the balance sheet date, the total of lease payments under non-cancellable operating leases was € 265.7m (280.0m). Payments under operating leases concern in particular rents for offices. Operating leases mainly involve leased property. The total of future lease payments under non-cancellable property leases at the balance sheet date was € 538.6m (500.5m). In the financial year, an amount of € 2.4m (3.0m) from contingent rent payments was recognised as income. The sum of liabilities from financing and leasing agreements amounted to only € 0.6m (0.6m) at the balance sheet date. Maturity of leasing relationships 194 ERGO Insurance Group rungs-AG and KarstadtQuelle Versicherung AG have all pledged contributions to an organisation set up to assist traffic accident victims (Verkehrsopferhilfe e. V.); each member company’s contribution is calculated on the basis of its share of the total membership’s premium income from direct motor third-party liability insurance in the calendar year before last (“direct” meaning: net of reinsurance accepted). At the balance sheet date sum of receivables from finance leases amounted to only € 1.5m (3.3m). 2008 € million 2007 € million ERGO as lessee Not later than one year Later than one year and not later than five years Later than five years Total 59.0 141.3 65.4 265.7 86.1 125.6 68.3 280.0 ERGO as lessor Not later than one year Later than one year and not later than five years Later than five years Total 111.2 248.9 178.5 538.6 92.0 228.9 179.7 500.5 [48] Liabilities secured by liens Group real estate holdings are encumbered by mortgages, land charges and annuity charges to a total value of € 28.4m (26.6m). [49] Number of employees Employees (year-end) 2008 Number 2007 Number In-house employees 24,944 23,396 Salaried sales force 6,564 5,731 31,508 29,127 Total The number of staff employed by the Group at year-end totalled 20,617 (20,789) in Germany and 10,891 (8,338) in other countries. Events after the balance sheet date [50] On 17 September 2008 the ERGO Versicherungsgruppe AG signed a contract with the Münchener RückversicherungsGesellschaft AG, where it acquired 100 % of all shares held in the Europäische Reiseversicherung AG. The purchase price was € 193.5m and the purchase took effect, in legal and economic terms, on 1 January 2009. Consequently, the consolidation was not included in the 2008 annual report. ERGO Insurance Group 195 Consolidated Financial Statements Notes to the Consolidated Financial Statements Other information [51] [51a] Offices held by members of the Supervisory Board and of the Board of Management*) Supervisory Board Offices held on other legally required Supervisory Boards (domestic companies) Waltraud Baier Hamburg-Mannheimer Versicherungs-AG Dr. Nikolaus von Bomhard Hans-Peter Claußen UniCredit S.p.A., Genua, Italy, Board of Directors D.A.S. Deutscher Automobil Schutz Allgemeine Rechtsschutz-Versicherungs-AG, Deputy Chairman Dr. Karin Dorrepaal Onco Methylome Sciences, Liège, Belgium, Supervisory Board Frank Fassin Provinzial NordWest Holding AG Victoria Versicherung AG Dr. Heiner Hasford D.A.S. Deutscher Automobil Schutz Allgemeine Rechtsschutz-Versicherungs-AG Europäische Reiseversicherung AG, Chairman Hamburg-Mannheimer Sachversicherungs-AG MAN AG Nürnberger BeteiligungsAktiengesellschaft Victoria Versicherung AG *) as at 31 December 2008 196 ERGO Insurance Group Offices held on comparable domestic and foreign boards Offices held by members of the Supervisory Board and of the Board of Management*) Supervisory Board Offices held on other legally required Supervisory Boards (domestic companies) Offices held on comparable domestic and foreign boards Dr. Gerhard Jooss Crown Westfalenbank AG Heitkamp BauHolding GmbH Klinikum der Universität ErlangenNürnberg, Supervisory Board Dr. Lothar Meyer Bayerische Hypo- und Vereinsbank AG DKV Deutsche Krankenversicherung AG Hamburg-Mannheimer Versicherungs-AG Jenoptik AG Victoria Lebensversicherung AG Dr. Markus Miele Syskoplan AG Marco Nörenberg Hamburg-Mannheimer Versicherungs-AG, Deputy Chairman Harald Pinger Jelmoli Holding AG, Zurich, Switzerland, Administrative Board Prof. Dr. Bernd Raffelhüschen Augustinum gGmbH Victoria Krankenversicherung AG Volksbank Freiburg Prof. Dr. Theo Siegert Deutsche Bank AG E.ON AG Merck KGaA Richard Sommer Hamburg-Mannheimer Versicherungs-AG DKSH Holding Ltd., Zurich, Switzerland, Administrative Board *) as at 31 December 2008 ERGO Insurance Group 197 Consolidated Financial Statements Notes to the Consolidated Financial Statements Other information Offices held by members of the Supervisory Board and of the Board of Management*) Supervisory Board Offices held on other legally required Supervisory Boards (domestic companies) Prof. Dr. Beatrice Weder di Mauro Prof. Dr. Klaus L. Wübbenhorst 198 ERGO Insurance Group Offices held on comparable domestic and foreign boards Roche AG, Basel, Switzerland, Administrative Board BU Holding GmbH & Co. KG, Chairman GfK Holding Inc.**), Wilmington, USA, President GfK Arastirma Hizmetleri A.S.**), Istanbul, Turkey, Chairman of the Board of Directors *) as at 31 December 2008 **) Own group company within the meaning of Section 18 of the German Stock Companies Act Offices held by members of the Supervisory Board and of the Board of Management*) Board of the Management Offices held on other legally required Supervisory Boards (domestic companies) Dr. Bettina Anders ERGO Netsolutions TK-Consulting GmbH**), Chairwoman Dr. Daniel von Borries KarstadtQuelle Bank AG KarstadtQuelle Krankenversicherung AG**), Chairman KarstadtQuelle Lebensversicherung AG**), Chairman KarstadtQuelle Versicherung AG**), Chairman MEAG MUNICH ERGO Kapitalanlagegesellschaft mbH Mediclin AG Vorsorge Lebensversicherung AG**), Chairman Günter Dibbern Compass Private Pflegeberatung GmbH KarstadtQuelle Krankenversicherung AG**) Medicator AG Sana Kliniken GmbH & Co. KGaA, Deputy Chairman Christian Diedrich D.A.S. Deutscher Automobil Schutz Allgemeine RechtsschutzVersicherungs-AG**), Chairman D.A.S. Deutscher Automobil Schutz Versicherungs-AG**), Chairman Hamburg-Mannheimer Rechtsschutzversicherungs-AG**), Chairman KarstadtQuelle Versicherung AG**) Victoria Krankenversicherung AG**), Deputy Chairman *) as at 31 December 2008 Offices held on comparable domestic and foreign boards PICC Health Insurance Company Ltd., Beijing, China, Administrative Board **) Own group company within the meaning of Section 18 of the German Stock Companies Act ERGO Insurance Group 199 [51b] Consolidated Financial Statements Notes to the Consolidated Financial Statements Other information Offices held by members of the Supervisory Board and of the Board of Management*) Board of the Management Offices held on other legally required Supervisory Boards (domestic companies) Offices held on comparable domestic and foreign boards Dr. Klaus Flemming D.A.S. Deutscher Automobil Schutz Allgemeine Rechtsschutzversicherungs-AG**) ERGO Assicurazioni S.p.A.**), Milan, Italy, President of the Administrative Board ERGOİSVİÇRE Hayat Sigorta A. S.**), Istanbul, Turkey, Administrative Board ERGOİSVİÇRE Sigorta A. S.**), Istanbul, Turkey, Administrative Board ERGO Italia S.p.A.**), Milan, Italy, President of the Administrative Board ERGO Previdenza S.p.A.**), Milan, Italy, President of the Administrative Board Österreichische Volksbanken AG, Vienna, Austria, Administrative Board Victoria Internacional de Portugal S.G.P.S., S.A.**), Lisbon, Portugal, President of the Administrative Board Victoria-Seguros S.A.**), Lisbon, Portugal, President of the Administrative Board Victoria-Seguros de Vida S.A.**), Lisbon, Portugal, President of the Administrative Board VICTORIA-VOLKSBANKEN Versicherungsaktiengesellschaft**), Vienna, Austria, Chairman of the Supervisory Board Dr. Jochen Messemer ArztPartner almeda AG**), Chairman MEDICLIN AG MedWell Gesundheits-AG, Chairman DKV BELGIUM S.A.**), Brussels, Belgium, Chairman of the Administrative Board DKV Globality S.A., Luxembourg, Luxembourg, Chairman of the Administrative Board DKV Seguros y Reaseguros, Sociedad Anónima Española**), Saragossa, Spain, Administrative Board ERGO Generales Seguros y Reaseguros S.A.**), Madrid, Spain, Administrative Board ERGO Italia S.p.A.**), Milan, Italy, Administrative Board ERGO Vida Seguros y Reaseguros, Sociedad Anónima**), Saragossa, Spain, Administrative Board Unión Médica la Fuencisla S.A., Compañia de Seguros**), Saragossa, Spain, Administrative Board Storebrand Helseforsikring AS, Oslo, Chairman of the Supervisory Board *) as at 31 December 2008 **) Own group company within the meaning of Section 18 of the German Stock Companies Act 200 ERGO Insurance Group Offices held by members of the Supervisory Board and of the Board of Management*) Board of the Management Offices held on other legally required Supervisory Boards (domestic companies) Dr. Torsten Oletzky DKV Deutsche Krankenversicherung AG**), Chairman ERGO International AG**), Chairman Hamburg-Mannheimer Sachversicherungs-AG**), Chairman Hamburg-Mannheimer Versicherungs-AG**), Chairman Victoria Krankenversicherung AG**), Chairman Victoria Lebensversicherung AG**), Chairman Victoria Versicherung AG**), Chairman Dr. Rolf Ulrich ERGO International AG**) ITERGO Informationstechnologie GmbH**) *) as at 31 December 2008 Offices held on comparable domestic and foreign boards **) Own group company within the meaning of Section 18 of the German Stock Companies Act ERGO Insurance Group 201 Consolidated Financial Statements Notes to the Consolidated Financial Statements Other information Offices held by members of the Supervisory Board and of the Board of Management*) Board of the Management Offices held on other legally required Supervisory Boards (domestic companies) Offices held on comparable domestic and foreign boards Jürgen Vetter ITERGO Informationstechnologie GmbH**) VEREINSBANK VICTORIA Bauspar AG D.A.S. Difesa Automibilistica Sinistri, S.p.A. di Assicurazione, Verona, Italy, Deputy Chairman of the Administrative Board D.A.S. Nederlandse Rechtsbijstand Verzekeringsmaatschappij N.V.**), Amsterdam, The Netherlands, Supervisory Board D.A.S. poist’ovna právnej ochrany, a. s.**), Bratislava, Slovakia, Supervisory Board D.A.S. Österreichische Allgemeine Rechtsschutz-Versicherungs-AG**), Vienna, Austria, Supervisory Board KarstadtQuelle Finanz Service GmbH, Supervisory Board Düsseldorf, 18 February 2009 ERGO Versicherungsgruppe AG Board of Management Dr. Torsten Oletzky Dr. Bettina Anders Dr. Daniel von Borries Günter Dibbern Christian Diedrich Dr. Ulf Mainzer Dr. Jochen Messemer Dr. Rolf Ulrich Jürgen Vetter *) as at 31 December 2008 (in the case of members who have left the Board, the information shows the status at the date of their departure) 202 ERGO Insurance Group **) Own group company within the meaning of Section 18 of the German Stock Companies Act Additional information – selected participating interests Consolidated affiliated companies Stake held in % Shareholders’ Profit/(loss) 7) direct indirect equity 7) in € 000 in € 000 Domestic companies D.A.S. Deutscher Automobil Schutz Allgemeine Rechtsschutz-Versicherungs-Aktiengesellschaft, Munich1) D.A.S. Deutscher Automobil Schutz Versicherungs-Aktiengesellschaft, Munich2) DKV Deutsche Krankenversicherung Aktiengesellschaft, Cologne 3) ERGO International Aktiengesellschaft, Düsseldorf 3) ERGO Pensionsfonds Aktiengesellschaft, Düsseldorf 4) Hamburg-Mannheimer Pensionskasse AG, Hamburg Hamburg-Mannheimer Rechtsschutzversicherungs-Aktiengesellschaft, Hamburg 2) Hamburg-Mannheimer Sachversicherungs-Aktiengesellschaft, Hamburg 3) Hamburg-Mannheimer Versicherungs-Aktiengesellschaft, Hamburg 3) KarstadtQuelle Krankenversicherung AG, Fürth KarstadtQuelle Lebensversicherung AG, Fürth KarstadtQuelle Versicherung AG, Fürth Neckermann Lebensversicherung AG, Fürth Neckermann Versicherung AG, Nuremberg Victoria Krankenversicherung Aktiengesellschaft, Düsseldorf 3) Victoria Lebensversicherung Aktiengesellschaft, Düsseldorf 3) Victoria Pensionskasse AG, Düsseldorf 5) Victoria Versicherung Aktiengesellschaft, Düsseldorf 3) Vorsorge Lebensversicherung Aktiengesellschaft, Düsseldorf 25.53 74.47 236,338 – 100.00 100.00 55,988 466,550 1,957,172 4,417 31,177 – – – – 71 – 4,315 100.00 13,307 – 202,598 403,536 44,400 58,695 42,340 11,696 8,511 72,025 739,007 47,204 528,424 29,530 – – 3,961 8,350 1,039 1,000 2,312 – – – 5,897 – 3,570 90.00 110,057 34,945 100.00 100.00 99.90 99.95 100.00 4,491 2,423 2,451 2,287 2,346 47 312 14 434 – 109 99.98 100.00 100.00 44,513 4,890 3,027 6,099 133 8 99.98 99.90 8,580 2,037 1,791 – 510 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 49.00 10.00 10.00 100.00 51.00 90.00 100.00 90.00 Foreign companies 6) Bank Austria Creditanstalt Versicherung AG, Vienna D.A.S. Defensa del Automovilista y de Siniestros – Internacional, S.A. de Seguros, Barcelona D.A.S. HELLAS Allgemeine Rechtsschutz-Versicherungs-AG, Athens D.A.S. Jogvédelmi Biztosíto Részvénytársaság, Budapest D.A.S. Luxemburg Allgemeine Rechtsschutz-Versicherung S.A., Strassen D.A.S. Oigusabikulude Kindlustuse AS, Tallinn D.A.S. Österreichische Allgemeine Rechtsschutz-VersicherungsAktiengesellschaft, Vienna D.A.S. poist’ovna právnej ochrany, a.s., Bratislava D.A.S. pojišt’ovna právní ochrany, a.s., Prague D.A.S. Société anonyme belge d’assurances de Protection Juridique, Brussels D.A.S. Towarzystwo Ubezpieczen Ochrony Prawnej S.A., Warsaw Control and profit transfer agreement with Victoria Versicherung AG, Düsseldorf Control and profit transfer agreement with D.A.S. Deutscher Automobil Schutz Allgemeine Rechtsschutz-Versicherungs-Aktiengesellschaft, Munich Control agreement with ERGO Versicherungsgruppe AG, Düsseldorf 4) Control agreement with ERGO Versicherungsgruppe AG 5) Control agreement with Victoria Lebensversicherung AG, Düsseldorf 6) The foreign currency amounts in income were converted at the average rate for the year and the shareholders’ equity was converted at the year-end closing rate. 7) Figures refer to the most recent available annual accounts. 1) 2) 3) ERGO Insurance Group 203 Consolidated Financial Statements Notes to the Consolidated Financial Statements Additional information – selected participating interests Consolidated affiliated companies DAS Legal Expenses Insurance Company Limited, Bristol DAS Nederlandse Rechtsbijstand Verzekeringmaatschappij N.V., Amsterdam DAS Rechtsschutz-Versicherungs-AG, Lucerne DKV BELGIUM S.A., Brussels DKV Luxembourg S.A., Luxembourg DKV Seguros y Reaseguros, Sociedad Anónima Española, Saragossa ERGO Assicurazioni S.p.A., Milan ERGO Daum Direct Auto Insurance Co. Ltd., Seoul ERGO Élétbiztosító Zrt., Budapest ERGO Elukindlustuse AS, Tallinn ERGO Generales Seguros y Reaseguros, S.A., Madrid ERGO Kindlustuse AS, Tallinn ERGO Latvija Lebensversicherung AG, Riga (ERGO Latvija Dziviba Apdrosinasanas Akciju) ERGO Latvija Versicherung AG, Riga (ERGO Latvija Apdrosinasanas Akciju Sabiedriba) ERGO Lietuva draudimo UADB, Vilnius ERGO Lietuva gyvybes draudimas, Vilnius ERGO Life N.V., Brussels ERGO Previdenza S.p.A., Milan ERGO RUSS Versicherung AG, St. Petersburg ERGO Shisn, Moscow ERGO Vida Seguros y Reaseguros, Sociedad Anónima, Saragossa ERGO Zavarovalnica d.d., Ljubljana ERGO životná poist’ovňa, a.s., Bratislava ERGOISVICRE Emeklilik ve Hayat A.S., Istanbul ERGOISVICRE SIGORTA A.S., Istanbul Gemeinsame Belarussisch-Deutsche Versicherung AG BASO, Minsk MTU Moje Towarzystwo Ubezpieczeniowe S.A., Sopot Quelle Lebensversicherung AG, Schwechat Sopockie Towarzystwo Ubezpieczen na Zycie Ergo Hestia Spolka Akcyjna, Sopot Sopockie Towarzystwo Ubezpieczeniowe Ergo Hestia Spolka Akcyjna, Sopot Unión Médica la Fuencisla, S.A., Compañia de Seguros, Saragossa VICTORIA General Insurance Company S.A., Athens VICTORIA Life Insurance Company S.A., Thessaloniki Victoria Zivotno osiguranje d.d., Zagreb VICTORIA-Seguros de Vida, S.A., Lisbon VICTORIA-Seguros S.A., Lisbon VICTORIA-VOLKSBANKEN Biztosító Zrt., Budapest VICTORIA-VOLKSBANKEN Eletbiztosító Zrt., Budapest VICTORIA-VOLKSBANKEN Poist’ovna, a.s., Bratislava VICTORIA-VOLKSBANKEN pojišt’ovna, a.s., Prague VICTORIA-VOLKSBANKEN Versicherungsaktiengesellschaft, Vienna Vorsorge Luxemburg Lebensversicherung S.A., Munsbach 1) Figures refer to the most recent available annual accounts. 204 ERGO Insurance Group Stake held in % Shareholders’ Profit/(loss) 1) direct indirect equity 1) in € 000 in € 000 100.00 52,480 7,855 100.00 100.00 100.00 75.00 100.00 100.00 65.00 100.00 100.00 100.00 100.00 51,087 6,777 57,129 19,097 106,348 65,216 15,616 15 4,738 23,571 42,265 16,680 897 14,267 1,501 19,802 4,744 3,626 – 95 4,994 6,795 100.00 4,186 – 259 100.00 100.00 100.00 100.00 93.09 99.93 100.00 100.00 100.00 100.00 100.00 100.00 60.00 100.00 100.00 7,212 15,915 7,259 71,114 320,489 4,037 3,472 26,236 4,000 133 10,792 72,060 15 13,540 5,793 715 3,214 222 6,733 43,243 47 – 1,755 2,033 – – – 3,886 12,915 12 3,112 84 100.00 16,586 3,590 100.00 100.00 100.00 100.00 95.00 100.00 100.00 74.80 74.80 74.80 74.54 74.63 100.00 156,445 7,152 19,647 5,630 3,052 26,805 21,988 2,730 3,784 10,367 10,397 46,028 12,585 30,058 458 3,626 123 – 3,644 3,803 14 80 198 32 3,687 1,866 Consolidated affiliated companies Stake held in % Shareholders’ Profit/(loss) 4) direct indirect equity 4) in € 000 in € 000 Domestic companies carexpert Kfz-Sachverständigen GmbH, Walluf HighTech Beteiligungen GmbH und Co. KG, Düsseldorf KarstadtQuelle Finanz Service GmbH, Düsseldorf MCAF Verwaltungs-GmbH & Co. KG, Düsseldorf MEAG Cash Management GmbH, Munich MEAG MUNICH ERGO AssetManagement GmbH, Munich MEDICLIN Aktiengesellschaft, Frankfurt/Main MEGA 4 GbR, Berlin Rendite Partner Gesellschaft für Vermögensverwaltung mbH, Frankfurt/Main RP Vilbeler Fondsgesellschaft mbH, Frankfurt/Main Sana Kliniken AG, Munich Star Growth GmbH & Co. Beteiligungs KG, Munich TERTIANUM Besitzgesellschaft Berlin Passauer Straße 5–7 mbH, Munich TERTIANUM Besitzgesellschaft Konstanz Marktstätte 2–6 und Sigismundstraße 5–9 mbH, Munich TERTIANUM Besitzgesellschaft München Jahnstraße 45 mbH, Munich TERTIANUM Seniorenresidenz Betriebsgesellschaft München mbH, Munich TERTIANUM Seniorenresidenzen Betriebsgesellschaft mbH, Konstanz VEREINSBANK VICTORIA Bauspar Aktiengesellschaft, Munich VV Immobilien GmbH & Co. United States KG, Düsseldorf VV Immobilien GmbH & Co. US City KG, Munich VV Immobilien Verwaltungs GmbH & Co. Zentraleuropa KG, Munich 25.00 23.10 50.00 50.00 40.00 40.00 23.15 13.70 11.87 20.55 5,449 94,325 105,071 110,000 34 199,196 144,582 78,456 43 – 1,357 – 5,490 80 4 40,780 4,322 – 1,185 33.33 40.00 21.70 48.28 223 253,351 161,028 7,727 146 5,414 10,322 –1 25.00 29,157 – 8,280 25.00 33.33 36,092 45,760 – 19,844 1,463 33.33 25.00 30.00 28.95 23.10 20.41 1,236 1,894 64,326 41,940 145,137 45,818 – 81 – 355 1,060 5,678 – 14,207 11,325 49.99 26.00 42.30 27.54 20.30 33.33 13,977 15,237 50,062 12,035 116,904 – 204,854 3,666 – 2,667 – 2,790 717 – 49,392 – 17,406 Foreign companies 1) D.A.S. Difesa Automobilistica Sinistri, S.p.A. di Assicurazione, Verona HDFC ERGO General Insurance Company Ltd., Mumbai Millennium Entertainment Partners II L.P., New York 2) Millennium Entertainment Partners L.P., New York 3) Millennium Partners LLC, New York MPE Hotel I L.L.C., New York 1) 2) 3) The foreign currency amounts in income were converted at an average rate for the year and the shareholders’ equity was converted at the year-end closing rate. Variation in voting right: 42.30 % Figures refer to the most recent available annual accounts. ERGO Insurance Group 205 Consolidated Financial Statements Notes to the Consolidated Financial Statements Additional information – selected participating interests Consolidated affiliated companies Stake held in % Shareholders’ Profit/(loss) 1) direct indirect equity 1) in € 000 in € 000 MPE Hotel I Tenant Holdings L.L.C., New York PICC Health Insurance Company Limited, Beijing Property Finance France S.A., Luxembourg SAS Le Point du Jour, Paris Seaflower Health Ventures III L.P., Waltham Storebrand Helseforsikring AS, Oslo VICTORIA-VOLKSBANKEN Pensionskassen Aktiengesellschaft, Vienna VICTORIA-VOLKSBANKEN Vorsorgekasse AG, Vienna 1) 33.33 19.00 45.46 50.00 28.84 50.00 47.50 50.00 – 26,415 81,461 14,987 43,898 27,794 7,309 12,647 3,094 – 1,272 – 13,336 74,727 2,801 – 2,457 1,951 1,148 101 Figures refer to the most recent available annual accounts. The list of shareholdings as at 31 December 2008 in accordance with Section 313 para. 2 of the German Commercial Code 206 ERGO Insurance Group (HGB) has been published on the website of the German Corporate Register. Auditor’s report We have duly audited the consolidated annual accounts comprising balance sheet, income statement, changes in equity, cash-flow statement, and notes to the consolidated annual accounts, prepared by ERGO Versicherungsgruppe AG in Duesseldorf for the financial year from 1 January 2008 to 31 December 2008. The responsibility for preparing consolidated annual accounts in line with the International Financial Reporting Standards (IFRS), as adopted by the EU, and the additional provisions stated in § 315 a (1) of the German Commercial Code (HGB) lies with the Company’s Board of Management. Our task is to form, on the basis of our audit, an assessment of the consolidated annual accounts. We conducted our audit of the consolidated annual accounts in accordance with § 317 HGB, paying due regard to the generally accepted German standards concerning accounting principles as set out by the Institute of Public Auditors in Germany (IDW). These standards require that we plan and perform the audit such that misstatements materially affecting the presentation of net assets, financial position and earnings situation in the consolidated annual accounts in accordance with the applicable financial reporting framework are detected with reasonable assurance. When determining the audit procedures, the knowledge of the Group’s field of business, its economic and legal environment and expectations regarding possible mistakes have to be taken into account. During the audit the effectiveness of the accounting-related internal control system as well as evidence supporting the disclosures in the consolidated annual accounts and Group management report are judged primarily on the basis of spot checks. The audit comprises the assessment of the annual accounts of the individual companies included in the consolidated annual accounts, definition of consolidated group, accounting and consolidating principles used and significant estimates made by the Board of Management, as well as an evaluation of the overall presentation of the consolidated annual accounts and Group management report. We believe the audit we have conducted provides a sufficiently secure basis for our professional opinion. We have no objections to raise following our audit. In our opinion, based on the results of our audit, the consolidated annual accounts conform to the IFRS, as adopted by the EU, and the additional provisions stated in § 315 a (1) HGB and give a fair and true view of the net assets, financial position and earnings situation of the Group in accordance with these provisions. The Group management report is in keeping with the consolidated annual accounts and provides an accurate overall picture of the Group’s situation and suitably portrays the opportunities and risks inherent in future development. Munich, 26 February 2009 KPMG Bayerische Treuhandgesellschaft Aktiengesellschaft Wirtschaftsprüfungsgesellschaft Martin Berger Chartered accountant Rainer Husch Chartered accountant ERGO Insurance Group 207 Declaration of the Board of Management Declaration of the Board of Management “To the best of our knowledge, and in accordance with the applicable reporting principles, the consolidated financial statements give a true and fair view of the assets, liabilities, financial position and profit or loss of the Group, and the Group management report includes a fair review of the development and performance of the business and the position of the Group, together with a description of the principal opportunities and risks associated with the expected development of the Group.” Düsseldorf, 18 March 2009 ERGO Versicherungsgruppe Aktiengesellschaft Dr. Torsten Oletzky Dr. Bettina Anders Dr. Daniel von Borries Günter Dibbern Christian Diedrich Dr. Ulf Mainzer Dr. Jochen Messemer Dr. Rolf Ulrich Jürgen Vetter 208 ERGO Insurance Group Addresses Austria Bank Austria Creditanstalt Versicherung Schottenring 27–29, A-1010 Vienna Tel. +43/1/31383-0, Fax +43/1/31383-27490 [email protected], www.ba-versicherung.at D.A.S. Hernalser Gürtel 17, A-1170 Vienna Tel. +43/1/40464, Fax +43/1/40464-1288 [email protected], www.das.at ERGO Austria International Kölblgasse 8-10, A-1030 Vienna Tel. +43/1/27430, Fax +43/1/27430-102 [email protected] Victoria-Volksbanken Schottengasse 10, A-1013 Vienna Tel. +43/1/31341-0, Fax +43/1/31341-216 [email protected], www.victoria.at Belgium D.A.S. Avenue Lloyd George 6, B-1000 Brussels Tel. +32/2/64551-11, Fax +32/2/64077-33 [email protected], www.das.be DKV Boulevard Bischoffsheimlaan 1–8, B-1000 Brussels Tel. +32/2/2876-411, Fax +32/2/2876-412 [email protected], www.dkv.be ERGO Boulevard Bischoffsheimlaan 1–8, B-1000 Brussels Tel. +32/2/5355-711, Fax +32/2/5355-700 [email protected] www.ergolife.be China Representative Office ERGO Beijing Representative Office, Room C810 Beijing Lufthansa Center No. 50, Liangmaqiao Road, Chaoyang District Beijing, 100125 China Tel. +86/10/6462 7675, Fax +86/10/6462 5292 [email protected] Representative Office DKV Shenzhen Representative Office, Room 4801 Shun Hing Square Di Wang Commercial Centre Nr. 5002, Shennan Road East 518008 Shenzhen, P. R. China Tel. +86-755-2583 2349, Fax +86-755-2583 2350 [email protected], www.dkv.cn ERGO Insurance Group 209 Addresses PICC Health Insurance 8 Floors, South Wing, Building No. 11 Feng Hui Yuan, Tai Ping Qiao Street Xi Cheng District 100032 Beijing, P. R. China Tel. +86/10/5833 2526/5836 2576 Fax +86/10/5833 2500 [email protected], www.picchealth.com Croatia Victoria-Volksbanken Radnicka cesta 80/16, HR-10000 Zagreb Tel. +385/1/6397-640, Fax +385/1/6397-688 www.victoria-osiguranje.hr Czech Republic D.A.S. Benešovská 40, CZ-10100 Prague 10 Tel. +420/2/67990-711, Fax +420/2/67990-722 [email protected], www.das.cz Victoria-Volksbanken Francouzská 28, CZ-12000 Prague 2 Tel. +420/2/2158-5111, Fax +420/2/2158-5555 [email protected], www.victoria.cz Estonia D.A.S. Veerenni 58 A, EE-11314 Tallinn Tel.+372/6799-450, Fax +372/6799-451 [email protected], www.das.ee ERGO Lauteri 5, EE-10114 Tallinn Tel. +372/6106-500, Fax +372/6106-501 [email protected], www.ergo-kindlustus.ee Germany D.A.S. Thomas-Dehler-Straße 2, D-81737 Munich Tel. +49/89/6275-1681, Fax +49/89/6275-1650 [email protected], www.das.de DKV Aachener Straße 300, D-50933 Cologne Tel. +49/1801/358100, Fax +49/180/5786000 [email protected], www.dkv.com ERGO International Victoriaplatz 2, D-40198 Düsseldorf Tel. +49/211/4937-0, Fax +49/211/4937-1556 [email protected], www.ergo-international.com ERGO Pensionsfonds Victoriaplatz 2, D-40198 Düsseldorf Tel. +49/211/4937-0, Fax +49/211/4937-3737 [email protected] www.ergo-pensionsfonds.de 210 ERGO Insurance Group Europäische Reiseversicherung Vogelweidestraße 5, D-81677 Munich Tel. +49/89/4166-00, Fax +49/89/4166-1855 [email protected], www.erv.de Hamburg-Mannheimer Überseering 45, D-22297 Hamburg Tel. +49/40/6376-0, Fax +49/40/6376-3302 [email protected] www.hamburg-mannheimer.de IDEENKAPITAL Berliner Allee 27–29, D-40212 Düsseldorf Tel. +49/211/13608-0, Fax +49/211/13608-55 [email protected], www.ideenkapital.de ITERGO Victoriaplatz 2, D-40198 Düsseldorf Tel. +49/211/477-0, Fax +49/211/477-8281 [email protected], www.itergo.com KarstadtQuelle Finanz Service Wahlerstraße 2, D-40472 Düsseldorf Tel. +49/211/47788-00, Fax +49/211/47788-01 [email protected], www.kqfs.de KarstadtQuelle Versicherungen Nürnberger Straße 91–95, D-90758 Fürth Tel. +49/911/148-1666, Fax +49/911/148-1667 [email protected], www.kqv.de Longial Immermannstraße 23, D-40210 Düsseldorf Tel. +49/211/4937-7600, Fax +49/211/4937-7631 [email protected], www.longial.de MEAG Oskar-von-Miller-Ring 18, D-80333 Munich Tel. +49/89/2489-0, Fax +49/89/2489-2555 [email protected], www.meag.com Neckermann Versicherungen Karl-Martell-Straße 60, D-90344 Nuremberg Tel. +49/911/322-1666, Fax +49/911/322-1667 [email protected] www.neckermann-versicherungen.de Victoria Victoriaplatz 1 und 2, D-40198 Düsseldorf Tel. +49/211/477-0, Fax +49/211/477-2222 [email protected], www.victoria.de Vorsorge Lebensversicherung Walder Straße 53, D-40724 Hilden Tel. +49/2103/5879-9500, Fax +49/2103/5879-9599 [email protected], www.vorsorge-leben.de ERGO Insurance Group 211 Addresses Great Britain D.A.S. DAS House, Quay Side, Temple Back GB-Bristol BS1 6NH Tel. +44/117/934-2000, Fax +44/117/934-2109 [email protected], www.das.co.uk DKV Plantation Place, 30 Fenchurch Street GB-London EC3M 3AJ Tel. +44/2077181299 [email protected], www.dkv.co.uk Greece D.A.S. Leoforos Sygrou 44, GR-11742 Athens Tel. +30/210/9001300, Fax +30/210/9235875 [email protected], www.das.gr Victoria 97, Vas. Sofias Ave., GR-11521 Athens Tel. +30/210/370-5300 Fax +30/210/370-5550 [email protected], www.victoria.gr Hungary D.A.S. Rákóczi út. 70–72, H-1074 Budapest Tel. +36/1/486-3600, Fax +36/1/486-3601 [email protected], www.das.hu Victoria-Volksbanken Dohány utca 14., H-1074 Budapest Tel. +36/1/4114-290, Fax +36/1/4114-295 [email protected] www.victoria-volksbanken.hu India HDFC ERGO 6th Floor, Leela Business Park Andheri Kurla Road Andheri East, Mumbai 400 059, India Tel. +91/22/6658-3706, Fax +91/22/6638-3699 [email protected] HERO ERGO Devchand House, 4th Floor Dr. Annie Besant Road Worli, Mumbai 400 018, India Tel. +91/22/6740-3311, Fax +91/22/6740-3300 [email protected] 212 ERGO Insurance Group Representative Office ERGO Devchand House, 4th Floor Dr. Annie Besant Road Worli, Mumbai 400 018, India Tel. +91 (22) 6740 3333 Fax +91 (22) 6740 3300 [email protected] Ireland D.A.S. 12 Duke Lane, IRL-Dublin 2 Tel. +353/1/670-7470, Fax +353/1/670-7473 [email protected], www.das.ie Italy D.A.S. Via IV. Novembre, 24, I-37126 Verona Tel. +39/045/8372-611 Fax +39/045/8300-010 [email protected], www.das.it DKV Salute Via Nino Bixio, 31, I-20129 Milan Tel. +39/02/92870550, Fax +39/02/91431702 [email protected], www.dkvsalute.it ERGO Via Pampuri 13, I-20141 Milan Tel. +39/02/5744-1, Fax +39/02/5744-2068 [email protected], www.ergoitalia.it Korea D.A.S. 7th Floor, Shinsa-Building, 630-2 Shinsa-dong, Gangnam-gu Seoul 135-895, Republic of Korea Tel. +82/2/5177-133, Fax +82/2/5174-033 [email protected] ERGO Daum Direct 3F, LIG Gangnam Bldg. 708-6 Yuksm-Dong, Gangnam Gu Seoul, 135-080, Republic of Korea Tel. +82/2/1544-2580, Fax +82/2/2050-8888 [email protected] www.ergodaumdirect.co.kr Representative Office DKV 21F., S-Tower, 116 Shinmunro 1-ga Jongro-gu, Seoul 110-061, Republic of Korea Tel. +82/2/767-2882, Fax + 82/2/767-2755 [email protected], www.dkv-korea.co.kr ERGO Insurance Group 213 Addresses Latvia ERGO Unijas iela 45, LV-1039 Riga Tel. +371/7081-700, Fax +371/7081-715 [email protected], www.ergo.lv Lithuania ERGO Gelezinio vilko g-ve 6a, LT-03507 Vilnius Tel. +370/526830-51, Fax +370/526830-55 [email protected], www.ergo.lt Luxembourg D.A.S. 3, rue Thomas Edison, L-1445 Strassen Tel. +352/4557-58-1, Fax +352/4557-63 [email protected], www.das.lu DKV 43, avenue J.-F. Kennedy, L-1855 Luxembourg Tel. +352/426-4641, Fax +352/426-464250 [email protected], www.dkv.lu Vorsorge 6, Parc d’Activité Syrdall, L-5365 Munsbach Tel. +352/2648-55-0, Fax +352/2648-55-30 [email protected] www.vorsorge-leben.lu The Netherlands D.A.S. Karspeldreef 15, NL-1102 BB Amsterdam Tel. +31/20/651-7517, Fax +31/20/691-4737 [email protected], www.das.nl Norway Storebrand Helseforsikring AS Filipstad Brygge 1, N-0114 Oslo Tel. +47/2231-1330, Fax +47/2231-1370 [email protected] www.storebrandhelse.no Poland D.A.S. ul. Wspólna 25, PL-00-519 Warsaw Tel. +48/22/45300-00, Fax +48/22/45300-19 [email protected], www.das.pl ERGO Hestia MTU ul. Hestii 1, PL-81-731 Sopot Tel. +48/58/5556000, Fax +48/58/5556302 [email protected], www.hestia.pl 214 ERGO Insurance Group Portugal Victoria Avenida da Liberdade, 200, P-1250-147 Lisbon Tel. +351/21/313-4100, Fax +351/21/313-4700 [email protected] www.victora-seguros.pt Russian Federation ERGO RUSS pereulok Kvarengy 4, Smolny RU-193060 St. Petersburg Tel. +7/812/1020-528, Fax +7/812/1020-526 [email protected], www.ergo-russ.com ERGO Shisn p Novotscherjomuschkinskaja 61 RU-117418 Moscow Tel. +7/495/2251181, Fax +7/495/2251182 [email protected], www.ergolife.ru Singapore Representative Office ERGO 70 Anson Road, # 15-03 Hub Aynergy Point SG-079905 Singapore Tel. +65/6325-1738, Fax +65/6227-9126 [email protected] Slovak Republic D.A.S. Šumavská 34, SK-82108 Bratislava 2 Tel. +421/2/55649121, Fax +421/2/55573022 [email protected], www.das.sk Victoria-Volksbanken Lazaretska 12, SK-81108 Bratislava Tel. +421/2/52626367, Fax +421/2/52626363 [email protected] www.victoria-volksbanken.sk Spain D.A.S. Plaza Dr. Letamendi, 1 y 2, E-08007 Barcelona Tel. +34/93/4547705, Fax +34/93/4536527 [email protected], www.das.es DKV ERGO Vida Unión Médica la Fuencisla Avenida César Augusto, 33, E-50004 Zaragoza Tel. +34/976/289-105, Fax +34/976/289-135 [email protected] www.dkvseguros.com [email protected], www.ergoseguros.com ERGO Generales Avenida Concha Espina, 63, E-28016 Madrid Tel. +34/91/456-5600, Fax +34/91/456-5601 [email protected] www.ergoseguros.com ERGO Insurance Group 215 Addresses Sweden DKV Hälsa Ralambsvägen 17, S-10026 Stockholm Tel. +46/8/6196200, Fax +46/8/6196280 [email protected], www.dkvhalsa.se Switzerland D.A.S. Av. de Provence 82 CH-1000 Lausanne 16 Malley Tel. +41/21/6239-223, Fax +41/21/6239-159 [email protected], www.das.ch Turkey ERGOİSVİÇRE 216 ERGO Insurance Group Kısıklı Caddesi No. 28, Altunizade TR-34662 İstanbul Tel. +90/216/554-8100, Fax +90/216/474-1387 [email protected] www.ergoisvicre.com.tr ERGO financial calendar Dates to note in 2009 and 2010 Annual General Meeting in Düsseldorf Half Year Report 2009 Press conference on the 2009 financial year Annual General Meeting in Düsseldorf 5 May 2009 4 August 2009 30 March 2010 12 May 2010 Your contact for shareholder information: Investor Relations Fax +49/211/4937-1511 [email protected] Dr. Alexander Becker Tel. +49/211/4937-1510 [email protected] Mareike Berkling Tel. +49/211/4937-5077 [email protected] Andreas Hoffmann Tel. +49/211/4937-1573 [email protected] Published by: This edition of the Group Annual Accounts has been translated into English from the German original. ERGO Versicherungsgruppe AG Victoriaplatz 2 D-40198 Düsseldorf Tel. +49/211/4937-0 Fax +49/211/4937-1500 www.ergo.com Concept, content and design: ERGO Versicherungsgruppe AG Photos: Robert Brembeck, Christian Stelling Printed and produced in Germany by: Meinke GmbH .# r ¸|ôôããÞÞ|¹