flavia mazoni
Transcription
flavia mazoni
PROMON ANNUAL REPORT 2009 PROMON 50 YEARS 2 PROMON IN 2009 8 PROFILE 12 STRATEGY 14 CORE BELIEFS AND REASON TO EXIST 20 BUSINESSES PROMON ENGENHARIA 24 PROMONLOGICALIS LATIN AMERICA 32 TRÓPICO 38 PROMON NOVOS NEGÓCIOS 42 ASSOCIATED ENTITIES FUNDAÇÃO PROMON DE PREVIDÊNCIA SOCIAL 46 INSTITUTO DE TECNOLOGIA PROMON 48 INSTITUTO RAZÃO SOCIAL 50 PROMON’S PROFESSIONALS — APRIL 2010 52 MANAGEMENT TEAM 54 1 PROMON 50 YEARS 2 3 4 CARLOS M. SIFFERT, PAULO A. FRAGELLI AND TAMAS MAKRAY In the 1960s, a small group of professionals, headed by Tamas Makray — of which Carlos Siffert and Paulo Fragelli among other colleagues were also part — conceived the cutting-edge vision of the corporation consolidated as Promon. Since then, the idea of striving for its perpetuation through the dynamics of continuous development and renewal has been ever present. Renewal is used here in the ideal expression of its meaning, encompassing all essential aspects of the organization, from its business portfolio to its technological knowledge; from its shareholding structure to its management. In April 2010, within this open and democratic scenario, the new composition of the Board of Directors and of the Executive Committee of Promon S. A ., the group’s holding company, was established for the term of office ranging from 2010 to 2013. Following a model which has been in place for many years, the new Board of Directors was officially set up through a voting process comprising the company’s 1,100 professionals-shareholders, who expressly reaffirmed their confidence in their representatives. Luiz Ernesto Gemignani, who has been with the organization for 32 years and has completed three terms as the Group’s Chief Executive Officer was re-elected as Chairman of the Board. Five other professionals are members of the Board of Directors, four of whom are highly knowledgeable of the organization: Gilson G. Krause, Luiz Fernando T. Rudge, Luiz Gonzaga Marinho Brandão and Raul Antonio Del Fiol. As a further evolution of the governance model, the Board of Directors now includes an independent member, José Guimarães Monforte, who will bring his valuable and renowned professional experience to Promon. Carlos Siffert and Paulo Fragelli left the Board after 50 years of continued dedication to Promon. Promon’s community pays the warmest and most affectionate tribute to them and to Tamas Makray, who retired from the company back in 1991. Promon’s Executive Committee will be headed by Luiz Fernando T. Rudge, who took over the position of Chief Executive Officer. It will be also composed by Gilson G. Krause, Ivo Godoi Junior and Felipe Alceu Amoroso Lima as Executive Directors, the first two of them having been members of the Committee in the previous term of office. 5 Reflecting its culture and understanding that organizations are living systems, part of a complex ecosystem, years ago Promon decided to define its aspirations and conduct its strategy and business management by encompassing not only the economical and financial aspects, but also a set of eight “dimensions” that aim to address the perspectives it regards as essential to measure the company’s performance and sustainability. In this report, many references will be made to Promon’s attitude towards these dimensions. Although Brazil enjoyed periods of accelerated growth, it was also hit by severe crises in the past 50 years. Often it was seen as the “country of the future.” In other times, its perspectives were the subject of skepticism. Due to a number of circumstances, related both to its historical process and to the course taken by the global development, the country seems to be presently facing a genuine opportunity to reach another development level. The infrastructure-related shortages are basic limiting factors which need to be overcome so that Brazil will not miss the opportunity for further progress. Promon, which celebrates its 50th Anniversary in 2010 and has managed to leave its hallmark on the construction of Brazil’s infrastructure, is well prepared to face up to this new challenge. Throughout the past five decades it underwent a number of transformations which were but proof that it was fully capable of adapting and fitting its business model and the solutions devised to the opportunities that the infrastructure development stages in Brazil brought about during this period. Throughout these decades, Promon has strictly been the same company in its essence: the obsession for excellence in whatever it does, the acknowledgement of the people working for it, the use of innovation and application of technological expertise in the solutions it devises, the ethics in its relationships, and the responsibility it embraces in the social environments in which it operates are all the basis for its development right from the onset. The ownership model it adopted 40 years ago became a fundamental element for the establishment of this organizational culture, which is open, participative, democratic, grounded on human values and forged by the overcoming of challenges. The energy of the first 50 years is renewed and the permanent search for an existence with significance keeps on nourishing the organization and its people. 6 LUIZ FERNANDO TELLES RUDGE, LUIZ ERNESTO GEMIGNANI, JOSÉ GUIMARÃES MONFORTE, IVO GODOI JUNIOR, GILSON GALVÃO KRAUSE, RAUL ANTONIO DEL FIOL, FELIPE ALCEU AMOROSO LIMA AND LUIZ GONZAGA MARINHO BRANDÃO PROMON 7 8 PROMON IN 2009 9 2009 turned out to be a positive year for the Promon Group, despite the uncertainties arising from the world’s economic crisis. Supported by its competencies and portfolio of solutions, the organization capitalized on the opportunities presented and rose successfully to the challenges posed. The organization’s consolidated revenue amounted to R$ 853.6 million, with net profits of R$ 86 million, net of the R$ 21.1 million distributed to Promon officers and employees as profit sharing. These amounts were higher than those of the previous year, provided that the non-recurring events of that year are disregarded. Considering Promon’s aggregate businesses, regardless of the individual companies which make up its whole shareholding structure, the 2009 revenue reached R$1.2 billion. The investments, allocated particularly to technology development, new businesses and training, totaled R$ 58 million. The Group ended the year maintaining a solid financial situation, with high liquidity and low indebtedness. 10 REVENUE INVESTMENTS IN 2009 R$ million total R$ 58 million 2007 578.4 TECHNOLOGICAL DEVELOPMENT 46% 2008 852.8 INFRASTRUCTURE 21% 2009 853.6 NEW BUSINESSES 20% TRAINING 13% NET INCOME R$ million 2007 30.0 2008 137.8 2009 86.0 ADDED VALUE DISTRIBUTION R$ million GOVERNMENT EMPLOYEES SHAREHOLDERS THIRD PARTIES WITHHELD 2007 2008 2009 SOURCE: FINANCIAL STATEMENTS 308.6 518.6 482.2 SOURCE: FINANCIAL REPORTS 11 The Brazilian economy held out reasonably well against the effects of the global crisis in 2009. Although it was adversely affected by the strong economic slowdown in the developed economies, with the resulting downturn in the foreign demand and in investments, the maintenance of the employment and credit levels allowed the internal market to sustain the general level of activity in the country. Nevertheless, if we consider specific sectors in which Promon operates, it is possible to notice a variety of impacts of different proportions. A positive highlight would be the Oil & Gas Industry, a market in which Promon Engenharia is well positioned and which recorded a significant growth. PromonLogicalis and Trópico generated positive results; however, their business volume suffered from the investment slowdown at the telecom carriers. 12 PROFILE The Promon Group is controlled by the holding company Promon S. A ., where the organization’s executive and strategic coordination is based. Its only shareholders are the organization’s professionals. Democratic, transparent and participatory, Promon’s ownership model is the economic translation of the ideals and values of the organization. Through their absolutely voluntary engagement in the model, the professionals deepen their degree of sharing in the wealth created and participating in the life of the company. PROMON GROUP EMPLOYEE SHAREHOLDERS PROMON S.A. FUNDAÇÃO PROMON DE PREVIDÊNCIA SOCIAL INSTITUTO DE TECNOLOGIA PROMON INSTITUTO RAZÃO SOCIAL associated entities PROMONLOGICALIS LATIN AMERICA LTD. 30% PROMON ENGENHARIA LTDA. 100% TRÓPICO SISTEMAS E TELECOMUNICAÇÕES S.A. 60% PROMON NOVOS NEGÓCIOS 100% P2 BRASIL 40% Promon Engenharia Ltda., PromonLogicalis Latin America Limited, Trópico Sistemas e Telecomunicações S. A . and Promon Novos Negócios comprise a group of independently managed entities, through which the core businesses of the organization are developed, at all times aligned with the general strategy, policies and guidelines established by the Group. Promon Engenharia is a wholly-owned subsidiary of Promon S.A. and a leading provider of engineering services focused on strategic industries such as Oil & Gas, Mining and Metallurgy, Electric Power, Chemicals and Petrochemicals, and the Environment. PromonLogicalis Latin America Limited, a joint venture between the UK-based company Logicalis Group Limited and Promon S. A ., specializes in systems integration for the Latin American information and communication technology (ICT) market. Promon holds 30% of the company’s equity, but is fully responsible for its management. Trópico, a joint venture between Promon S. A ., which holds 60% of its equity, Fundação CPqD (30%) and Cisco Systems (10%), specializes in the development of software and hardware for telecom carriers. Promon Novos Negócios, set up in 2008, undertook the mission of developing the Group’s entrepreneurial drive in a structured and consistent fashion, based on the organization’s competencies and relationship networks, in order to streamline the innovation process and the development of new businesses in sectors associated with infrastructure. P2Brasil is a joint venture between Promon and Pátria Investimentos, oriented to the creation and management of investment funds for such sectors. The framework of the organization is complemented by Fundação Promon de Previdência Social, Instituto de Tecnologia Promon and Instituto Razão Social, the latter maintained in association with two other groups — Gerdau and Instituto Camargo Corrêa, with IBM Brazil as the technology partner. 13 A major 2009 highlight was the consolidation of a new organizational model which was the result of a process started in the previous years. It grants more autonomy to the entities comprising the Group, for they now have their own managerial teams. As a result, Promon S. A . is assigned the typical role of a holding company. In this new design, special attention is given to the development of mechanisms to preserve Promon’s culture, which, along with its reputation and technological expertise, forms the basis of the intangible assets regarded as crucial by the company. Based on the understanding that organizations are living systems, which interact with other systems, influencing them and being influenced by them, Promon establishes its strategies and monitors its performance in dimensions which transcend businesses and financial results. STRATEGY The Group’s systemic vision attempts to define the strategic perspectives which must permeate the entire organization. The purpose of these perspectives is to represent the major stakeholders and the main elements in the dynamics of value creation for the Promon Group. For each perspective, macro-objectives are developed as an expression of the Promon Group’s aspiration at a certain point in time. 14 CLIENTS ESTABLISH STRATEGIC RELATIONSHIPS WITH ALL ECONOMIC GROUPS REGARDED AS IMPORTANT KNOWLEDGE AND PROCESSES RELENTLESSLY PURSUE A LEVEL OF MANAGEMENT EXCELLENCE SO AS TO FULLY ACHIEVE OUR GROWTH GOALS AND MAINTAIN OUR POSITION AS A BENCHMARK FOR THE INDUSTRY SOCIETY AND THE ENVIRONMENT INTRODUCE THE ISSUE OF ENVIRONMENTAL AND SOCIAL SUSTAINABILITY AS A STRUCTURING ELEMENT OF OUR DEVELOPMENT PARTNERS AND SUPPLIERS DEVELOP A NETWORK OF HIGH-QUALITY SUPPLIERS AND PARTNERS, CAPABLE OF PARTICIPATING IN THE ENTIRE PRODUCTION PROCESS IN AN INTEGRATED MANNER PEOPLE CONTINUE TO BE AN EXCELLENT COMPANY TO WORK FOR AND, AS SUCH, ATTRACT, RETAIN, MOTIVATE AND DEVELOP EXCELLENT TALENTS ECONOMIC PERFORMANCE TAKEN INDIVIDUALLY, BUSINESSES MUST REACH A SIGNIFICANT LEVEL OF ACTIVITY TO GENERATE PROFITS SUITABLE TO THE OWNERSHIP MODEL REQUIREMENTS ORGANIZATIONAL CULTURE DEVELOP, WITHIN OUR COMMUNITY OF PROFESSIONALS, A THOROUGH “SENSE OF BELONGING” BUSINESS PORTFOLIO CONTINUOUSLY RENEWED PORTFOLIO, MADE UP OF PRODUCTS AND SERVICES FOCUSED ON THE BASIC ECONOMIC SECTORS, BASED ON PROMON’S UNIQUE COMPETENCIES AND STRUCTURED ACCORDING TO BUSINESS MODELS IN WHICH WE ARE MAJOR PLAYERS 15 The quality of the relationship with the different stakeholders is of utmost importance to Promon. There were major accomplishments to report. The level of client satisfaction remained high for all the Group companies: considering the average of the previous three years, over 83% of clients expressed a high degree of satisfaction with the services delivered by Promon, acknowledging its differentiated position in the market. In relation to suppliers, according to a survey comissioned by Promon Engenharia, the company in the Group whose supplies are the most diversified and offers the longest delivery terms, 70% of them rated the level of relationship with the company above or well above that of the market. PromonLogicalis, in turn, fostered stronger relationships with traditional partners, such as Cisco, and established new alliances to increase and complement its solutions offered to the Information Communication and Technology (ICT) market. It is essential to Promon that it be an excellent company in which to work, capable of attracting, keeping, developing and motivating excellent professionals, providing them with the means that, in regard to knowledge and working processes, will place them head and shoulders above their competitors, qualified to provide their customers with the innovative, quality solutions required by them. The essence of Promon’s competitive strategy is the differentiation achieved by means of innovation and quality. Following a path different from that of many companies which downsized because of the global crisis, the Promon Group increased its staff by 8% in 2009, ending the year employing 1,370 professionals in Brazil and another 240 abroad. An additional 110 students are taking part in the Trainee Program. In 2009, a new tool was implemented in the Group companies — the Paths Map — allowing the professionals to identify the evolutionary path of their careers and to align them with the organization’s strategies. To identify potential talents and prepare them to take on future leadership positions are the main objectives of the Programa de Desenvolvimento de Novos Líderes (Program for the Development of New Leaders), with the first group graduating in 2009. This one-and-a-half year program will continue in 2010. CLIENT SATISFACTION LEVEL STAFF EVOLUTION 3-year moving average as of December 31st 2007 84% PROMON ENGENHARIA 2008 84% PROMONLOGICALIS (BRAZIL) 2009 83% PROMONLOGICALIS (ABROAD) TRÓPICO CORPORATE/HOLDING SOURCE: CLIENT SATISFACTION SURVEY (OMNI MARKETING) 2007 2008 2009 16 907 1,528 1,611 The Group took encouraging new paths promoting diversity in its staff with the Programa Atitude para Incluir (Attitude to Include Program) devised to spread the inclusive culture of the company by hiring professionals with physical disabilities and by organizing initiatives intended to raise internal awareness. With its unique practices and ceaseless evolution, the Group is one of the few organizations ranking among the best companies to work for in Brazil since the first issue of the guides published by the magazines Exame-Você S/A and Época-Great Place to Work Institute (GPTW). It was also named once again by the GPTW as one of the best companies to work for in Latin America. With employee satisfaction rates significantly above the average of both domestic and international organizations, duly endorsed by the Pesquisa de Práticas (Survey of Practices) in the organizational environment area conducted in 2009 by an independent consulting firm, Promon regards managing people as one of its strategic endeavors. ORGANIZATIONAL CULTURE DISCOURSE AND PRACTICE 92% 92% 80% 78% 91% How the professionals are treated, regardless of their job positions. CONDUCT How the organization handles its external and internal relationships. RESPECT AND EQUITY 94% 95% 78% RESPECT AND EQUITY 93% CONDUCT Consistency between practices and discourse, across all levels. 79% DISCOURSE AND PRACTICE 79% 78% Percentage of favorable answers from the Promon Group’s employees to a set of questions related to the topics set forth below (organizational environment survey, conducted by the independent consulting firm Towers Watson): ENGAGEMENT Percentage of professionals participating in the ownership model. 2007 2008 2009 ENGAGEMENT 17 Deeply rooted in Promon’s culture, corporate social and environmental responsibility is materialized in its strategies, business portfolio, market solutions, technological choices, work processes and in the relationship with clients, suppliers and communities, increasingly becoming the central structuring element of its development. On the social action front, the Group concentrates its initiatives on educational projects driven by the deeply held belief that this is a key factor in the development of the society and the country. A traditional channel of commitment to such projects is provided through the programs developed by the Instituto Razão Social. Additional activities have been organized by the Group companies, based on a more strategic vision of the topic, which resulted from a more mature approach to the concepts and practices learned in the previous years. These actions involved 900 volunteers in actions and campaigns focused on projects of 17 social entities, providing direct benefits to 15,000 people and favoring 2,000 children and adolescents. 7 DEGREE OF CORPORATE SOCIAL RESPONSIBILITY Results until 2008 indicate the consolidated Ethos indexes for the Promon Group. The 2009 results are shown for Promon Engenharia and PromonLogicalis, company which, scarcely more than a year after its stablishment, already reaches the “benchmark area”, the reference adopted by the Group. SCOPE – 7 CSR TOPICS 6 5 4 3 2 1 0 1 2 3 DEPTH – CSR STAGES The seven Corporate Social Responsibility (CSR) topics considered by Instituto Ethos are: Values, Transparency & Governance; Employees; Environment; Suppliers; Consumers & Clients; Community; Government & Society. 2007 2008 2009 PROMON ENGENHARIA 2009 PROMONLOGICALIS BENCHMARK AREA SOURCE: INSTITUTO ETHOS DE EMPRESAS E RESPONSABILIDADE SOCIAL 18 4 Promon’s commitment to social and environmental issues since its foundation, the detailed follow-up on the projects and the results obtained reflect the degree to which the work has improved, leading the Group to be elected by Exame magazine, for the fourth consecutive year, as one of the twenty role-model companies in the country in the field of corporate sustainability. The Promon Group became a signatory to the United Nations Global Compact in 2006. It is also a part of the initiative referred to as Todos pela Educação (“All for Education”) and Nossa São Paulo: Outra Cidade (“Our São Paulo: A Different City”). It is aligned with the Instituto Ethos de Empresas e Responsabilidade Social (“Ethos Institute for Businesses and Social Responsibility”), with Instituto Akatu pelo Consumo Consciente (“The Akatu Institute for Conscientious Consumption”) and is a member of Fundação Nacional da Qualidade — FNQ (“The Brazilian Quality Foundation”), whose Board of Trustees includes Promon’s Chairman of the Board. All the advances made in every dimension that Promon regards as strategic for sustainable development and the economy’s recovery signs lead the Group to adopt a bright perspective for 2010. The portfolio backlog of R$1.8 billion at year’s end provides the required support for an estimated revenue growth of over 40%. However, the company’s future vision stretches over longer time frames. Throughout its five decades of existence, Promon has innovated and reinvented itself a number of times. It is aware of the fact that it will have to dedicate itself even further to follow the dynamics of changes in the contemporary world. For this reason, in 2009, the Group started a scenario assessment exercise, to be intensified in 2010, in an attempt to understand more clearly the demographic, technological, geopolitical and environmental changes which are about to come. Understanding and interpreting such changes and taking them into consideration when devising its strategies is the way to ensure that Promon is prepared to operate in this fast-changing world and, more than that, to be a driver of such changes and of a new development concept. 19 CORE BELIEFS _A company is a living system, which forms an integral part of a social, economic and natural ecosystem, with which it interacts, on which it depends and with which it holds co-responsibility. _Knowledge will be the tool for the accomplishments of individuals and of the society provided it is used in a shared and conscious manner. CORE BELIEFS AND REASON TO EXIST The culture of a community or a group of people is the ultimate and highest expression of their beliefs, values and shared purposes, acting as a substrate from which accepted practices and standards of conduct are developed and considered suitable by the group. As for corporations, culture is the key element for differentiation, competitive positioning and, particularly, perpetuation. It is a matrix defining the format and, frequently, even the content which determines the relationship of a company to its stakeholders. It is exactly in this regard that one can state that Promon’s organizational culture is probably its major asset. 20 REASON TO EXIST Promon is a knowledge-based community of professionals and stands out for its capacity to innovate, embracing the pursuit of excellence as its guiding concept. It seeks to: _develop and offer infrastructure-related solutions which add value to clients and other stakeholders; _offer conditions for the professional and human accomplishment of its professionals; _be an active agent for the society’s development process and the environment’s preservation. THE COMMUNITY_Means sharing elements and understandings that transcend the parts which form the company. Community means the willingness to observe principles and rules but it also implies voluntary cooperation, which is much richer and involves less planning. Collaboration is different from altruism. It comes about when people share a common cause, when they feel they are united towards a shared destiny. A community may be described, and formally mapped, but it also reflects an emotional undertone, a sense of connection, of union. Communities have a body, but they also have a soul. PURSUIT OF EXCELLENCE_When we refer to excellence, we tend to think about quality. Excellence, however, transcends quality and sets limits to it. Quality in excess is not excellent because it lacks value. The concept of excellence, as applied to our organization, must be understood more comprehensively, because in addition to including quality in our activities, it also incorporates the quality of our people and of their lives in the company, implying high technical standards and stringent ethical and aesthetic standards. It presupposes high-level relationships with our clients, partners, associates and suppliers, as well as among all professionals in the organization. At all times, it urges us to make our companies better than they are and to strive to contribute to the society in which we live. Excellence lies in the horizon. If, for an instant, we believe we have reached it, that is exactly the moment that we missed it. In fact, instead of speaking of excellence, we should rather talk about searching, pursuing, challenging. Such pursuit is reflected as an attitude, a state of mind, which is contagious and self-stimulating. The basis on which this culture is defined was set forth in the Carta de Campos do Jordão (Campos do Jordão Charter), a document written in 1970, which still expresses world values, ideals and a vision. It is from this culture, values and core beliefs shared by a community of professionals that Promon draws out its vital energy. Promon’s culture is its essence and identity. CARTA DE CAMPOS DO JORDÃO (CAMPOS DO JORDÃO CHARTER) 1_Promon is a professional organization engaged in technical and consultancy services in the fields of engineering and architecture. It performs studies and research, and conducts scientific and technological development activities. 2_Promon’s permanent objective is to provide its clients with services of a high technical standard, with strict observance of the principles of professional ethics. 3_Promon is the expression of the merit of its professionals; it is the result of the cooperative efforts of individuals with related vocations aimed at creating conditions for their professional and personal fulfillment. 4_Professional and personal fulfillment will be assured through: a . stimulating creativity and respecting the dignity of the individual; b. providing opportunities for the development and advancement of all, according to the qualifications and merit of each; c. membership in a cohesive, stable working community; d. fair compensation. 5_Participation in the community implies willingness to waive individual interests in the group’s benefit. 6_Individual participation in the company’s management is to be encouraged. The search for a consensus shall be present in the decision-making process and in the exercise of authority. 7_ All Promon’s professionals, and they alone, shall have access to ownership of the company’s equity capital. As an independent organization, Promon shall enter into no commitments that might detract from its impartiality in the examination of technical and economic matters with which it is entrusted. 8_While constituting an indispensable prerequisite for the company’s stability and development, profit is nevertheless not one of its basic objectives. It is, rather, a means for the achievement of its ends. Campos do Jordão December 1970 21 22 BUSINESSES PROMON ENGENHARIA PROMONLOGICALIS LATIN AMERICA TRÓPICO PROMON NOVOS NEGÓCIOS 23 PROMON ENGENHARIA 24 Promon Engenharia achieved outstanding results in 2009, despite the economic scenario which adversely affected many players in the market in which it operates. The revenue totaling R$ 680 million exceeded the budget forecast and represents a growth of 75% as compared to 2008. The global crisis, however, caused major impacts on many segments. It was a year marked by competitive bidding process cancellations, and delays and changes to the profile of contracts which affected nearly all clients. Despite this context, Promon Engenharia’s portfolio backlog amounted to as much as R$1.6 billion by the end of 2009, slightly above the R$1.5 billion recorded in the previous year. REVENUE R$ million 2007 217 2008 388 2009 680 SOURCE: FINANCIAL REPORTS PORTFOLIO Such positive performance is greatly due to the Oil & Gas Industry. Petrobras’ share in the company’s revenue, which has always been historically meaningful, continued to be significant in 2009, owing to major contracts awarded to the oil refining sector. Among the highlights of the sector, all following the EPC model (engineering, procurement and construction), are the ongoing activities at the Delayed Coking Unit of the Presidente Getúlio Vargas Refinery (Repar), in Araucária (Paraná), and in the Hydrotreatment Unit at the Henrique Lage Refinery (Revap) in São José dos Campos (São Paulo). Other major projects were the Hydrodesulfurization Units at Revap and at the Alberto Pasqualini Refinery (Refap) in Canoas (Rio Grande do Sul), and the Sulfur Removal Unit at the Capuava Refinery (Recap) in Mauá (São Paulo). By the end of 2009, Promon Engenharia won the bid for the project of the Vacuum and Atmospheric Distillation Unit of the Petrochemical Complex in Rio de Janeiro (Comperj), whose activities will start in 2010. Petrobras’ satisfaction level relative to Promon Engenharia, historically high, rose even further in 2009 and the company assumed a more solid positioning relative to Progefe, Petrobras’ Engineering Supplier Management Program — an evaluation system whose results are decisive for the supplier qualification in respect of future projects. In all the items evaluated, Promon obtained rates significantly higher than those required for qualification, reaching the maximum score in management and engineering. Although at a slower pace, important projects maintained their momentum in the other sectors in which the company is active. As regards Fosfertil, a Fertifos consortium-controlled company, Promon Engenharia started in 2009 the expansion of the third plant of fertilizers in Uberaba (Minas Gerais) and conducted engineering studies and budgeting analysis for the 25 construction of the new production unit in the city of Patrocínio (Minas Gerais). In the relationship with Fosfertil, it is worth mentioning the contract mode adopted, based on an alliance structure, which allows decisions, risks and gains arising out of the investment cost reduction to be shared between both companies, so as to establish an even stronger partnership. For the Cosan Group, the largest sugar and ethanol producer in the country, the company completed the construction of the new plant in the city of Jataí (Goiás). Regarded as one of the most modern units for the production of ethanol and energy generation worldwide, it is a highly automated plant, with reduced waste generation and low consumption of water. The schedule of the project aimed at replacing a cogeneration unit of Usina da Barra facility in Barra Bonita (São Paulo) underwent some changes owing to the global crisis and will be completed by mid-2010. In the steel and metal sectors, Promon Engenharia continues to perform the process engineering and infrastructure contract with Companhia de Alumina do Pará (CAP) in which Vale is the major shareholder. In all its initiatives, Promon Engenharia has always relied on advanced environmental practices, with the development and modification of processes and procedures to minimize the impact 26 and capitalize on the concepts of ecoefficiency. The construction sites, for example, incorporate differentiators such as rainwater harvesting and use, and energy-saving systems, among other innovations. The assessment of the environmental risk posed by each project, according to requirements beyond the mere compliance with the applicable legislation, has begun to be a decisive criterion for any contract to be accepted. 2009 also marked the start of a new field of activity for Promon Engenharia. The company conducted studies to enlarge its portfolio in the Oil & Gas Industry, traditionally concentrated on refining projects, in the area of oil extraction and production. As the result of such studies, especially driven by the potential of opportunities related to offshore oil extraction activities, an action plan has been developed to be implemented in the period of 2010 -2012. An initiative associated with this market, launched in 2008, is the equity investment in DeepFlex, a manufacturing company of flexible pipes used in the oil and gas production and distribution market. In 2009, the US-based company broke into new markets and regions and has been negotiating contracts for testing its products with Petrobras. The implementation of a new production unit in Brazil is in the pipeline, provided that the said tests are approved. RELATIONSHIP WITH CLIENTS AND SUPPLIERS The client satisfaction survey process, conducted on a yearly basis, was revised in 2009 in order to fine-tune the information gathered. The survey, carried out by an independent organization, showed the maintenance of high client satisfaction levels, while also indicating opportunities for improvement in teambuilding efforts in the early project development stages. With the purpose of fostering and strengthening the relationship with its suppliers, the second edition of Promon Integra was held in 2009 — the first one occurred in 2006 —, an event that had the purpose of encouraging the mutual search for sustainable solutions dealing with client demands and requirements. As many as 46 companies, suppliers of equipment, bulk materials and technical services, took part in the event which presented a series of initiatives geared to improve supplier management. Another initiative along these lines was the development of a supplier satisfaction survey, which revealed that Promon Engenharia ranks at the top among supplier relationship management benchmarks. Among Promon’s highlights, the partner companies mention: ethics, integrity, professionalism and the technical expertise of its professionals. 27 PEOPLE, KNOWLEDGE AND PROCESSES The investment in knowledge management is a top priority for Promon Engenharia. Throughout the last few years, a sophisticated system has been put in place aiming at ensuring and providing inputs to the ongoing evolution cycle of acquisition, recording, dissemination and application of knowledge. The training programs for the teams are devised by an executive director, especially designated to address the topic, as well as by Competence Centers, virtual organizational structures created for the purpose of developing the distinct competencies of the company, in a partnership with the Human Relations department. Renewal and innovation were the focus of the actions related to the training and development programs in 2009. In compliance with present-days demands, significant behavioral aspects were emphasized, namely, innovation-focused entrepreneurship, communication and adaptation skills, flexibility and encouragement to ongoing learning. Over fifty percent of the staff attended these training courses in 2009. The major highlight in the technical training was the launch of the Programa Trajetórias (Trajectories Program), based on positive reviews from a pilot project implemented the preceding year. As an innovative knowledge management initiative, the program offers modules devised and taught by as many as forty senior professionals who use multimedia aids and distance learning resources. In 2009, 24 training modules were created and delivered to about 100 professionals. The action had the methodological support of Instituto de Tecnologia Promon and new contents continue to be developed. The wide-ranging training program also included preparatory courses for PMP (Project Management Professional) certification and courses organized by Prominp — Programa de Mobilização da Indústria Nacional de Petróleo e Gás Natural (National Oil & Gas Industry Mobilization Program). An addition to the list of actions was the financial aid provided to master’s degree and doctorate students. The awards received in the period express the external recognition of the differentiated practices adopted by Promon Engenharia, which won the first place in the “Top of Mind em Gerenciamento de Projetos” (Project Management Top of Mind) award ceremony as a result of the benchmarking studies coordinated by the regional office of the Project Management Institute (PMI) in Rio de Janeiro. The company also ranked first in the “MAKE — Most Admired Knowledge Enterprise” award competition, which selects the companies with the best knowledge management practices. It was the first time ever that the award was granted in Brazil. 28 SOCIETY AND THE ENVIRONMENT To its management model, the company incorporated a team, comprising the senior management, to monitor and sponsor initiatives in the field. In 2009, the Environment discipline was consolidated into its portfolio of competencies with the mission of generating knowledge and interacting with the projects and other disciplines, providing support to them in issues such as energy efficiency, waste generation treatment and/or reduction, effluents and gaseous emissions, water reuse and compliance with the environmental legislation. As an outcome of this action, it is worth mentioning the new Fosfertil fertilizer facility project which enjoyed the support of the discipline in the process of effluent identification and quantification, providing the required information for the undertaking’s environmental licensing. In the project of Companhia de Alumina do Pará, the discipline assessed the technical and environmental feasibility of using ceramic bricks manufactured from red clay on the pathways of the office and of some process unit areas, thus offering a more suitable destination for the material which is the main residue generated in alumina production. In addition, by adopting a proactive approach, Promon proposed the replacement of traditional transformers using oil-based insulation by dry-type equipment — a solution not only environmentally safer, provided that risks of explosion, fire and contaminations are eliminated, but also cheaper under certain conditions. As a result of successful pilot programs carried out the previous years, a more sustainable construction site model is being designed to reduce the consumption of raw materials and natural resources through the use of natural ventilation and illumination as well as rainwater reuse systems. The company also incorporated in its work processes a thorough analysis of the social and environmental aspects of projects as an essential decision-making tool to undertake them regardless of the sector. This assessment, which goes beyond merely complying with the applicable environmental legislation, was the determining factor in the refusal to participate in projects which did not meet such stringent criteria. The application of this methodology will evolve in 2010 in such a manner as to allow mapping, rating and managing the environmental impacts of all projects according to their importance and materiality. The concern for quality and the social and environmental aspects where the company’s activitities are carried out was duly acknowledged in the first place obtained in the 2009 edition of the Petrobras QSMS (Quality Engineering, Environmental, Health and Safety) award granted in the “Industrial Construction” category, related to the design and construction of the Hydrotreatment Unit at the Henrique Lage Refinery (Revap). 29 PROSPECTS With the global crisis subsiding, 2010 is expected to record a gradual increase in investments in the traditional sectors of Steel, Metallurgy and Chemicals, besides the further expansion of the Oil & Gas industry, fueled by a boom in oil extraction and production. The company intends to concentrate efforts to reconstruct the diversification of its portfolio of contracts and maintains an optimistic view for 2010, expecting to increase its revenue by 50%. The accelerated transformations under way in the world, and particularly in Brazil, the intense global urbanization movement, the increasing strictness of environmental criteria for projects, the demand for new ways to look at the infrastructure sector, all these factors will open up new markets for the company. Promon Engenharia, consistent with its history of constant renewal and supported by the expertise developed over the last decades, is organized to operate seamlessly in a number of dimensions of this universe, ensuring its positioning for this new development cycle of the country. 30 31 PROMONLOGICALIS LATIN AMERICA 32 The combination of a realistic growth forecast and the right choices of products, services and solutions has enabled PromonLogicalis Latin America to maintain its market share in the region and stand out as the largest integrator of solutions for Information and Communication Technology (ICT) in Brazil. Consolidated revenue in all the Latin American countries amounted to R$ 395 million, of which Brazil accounted for R$ 259 million. In 2008, sales were strongly impacted by the significant demand from telecom carriers for non-recurring services related to the implementation of 3G (transmission of voice, data and images at high speed) services in the country. REVENUE R$ million 2007 267 2008 588 124 712 2009 259 136 395 BRAZIL OTHER LATIN AMERICAN COUNTRIES TOTAL SOURCE: FINANCIAL REPORTS 33 PORTFOLIO The company, established in 2008 by the merger of Promon Tecnologia with the Logicalis Group operations in Argentina, Brazil, Chile, Paraguay, Peru and Uruguay, focused its wide range of solutions, products and services in network security and management, data centers and collaborative environment (voice, data and images), especially for the corporate market and the government — two of its three markets. Being aligned with the needs of clients has been key to the 100% growth in the corporate segment and 300% increase in the governmental sector, as compared to 2008. These two segments accounted for 30% of the company’s total turnover. The market of telecom carriers, which accounts for the largest sales share of PromonLogicalis, recorded a growth below that of the forecast owing to the decline in investments made by companies operating in fixed and mobile telephony and cable TV as a result of the global crisis. Nevertheless, 2009 brought gains to this sector, including contracts to supply security systems and network management to Telefonica and data center solutions to Tim, in addition to the contracts signed with important and traditional clients such as Oi, Claro and Embratel. In the corporate market, the company reinforced the strategy of developing solutions customized to the particular needs of each customer segment, in order to streamline and optimize the way demands are met. In regard to Oil & Gas, PromonLogicalis expanded and strengthened its relationship with Petrobras, with the deployment of IP networks on the Enchova and Pargo platforms, in addition to a contract to supply Cisco routers and network security equipment to the Centro de Pesquisas e Desenvolvimento (Research and Development Center). In the Finance customer segment, the services provided were collaborative environment solutions for Banco do Brasil, unified 34 communications projects for the board of Banco Itaú, and solutions for the integration of data centers at Itaú and Unibanco. In the Mining field, a major highlight was the consultancy project for Vale to implement SaaS (software as a service) architecture and the contract for wireless network deployment for the mining company Mineração Taboca. The development of suitable solutions to the needs of each customer segment further contributed to PromonLogicalis having gained a significant share of the civil construction sector. The offer of an ICT solution for construction sites (convergent infrastructure of data, voice and image enabling different business applications) led to contracts with nearly all the major Brazilian construction companies. This segmented strategy also helped PromonLogicalis approach the automotive industry. Among the most important projects in this sector are security solutions and wireless systems for Fiat, in addition to intrusion detection systems for GM. In the governmental market major contracts were signed with the Secretaria de Estado da Fazenda (State Department of Finance) of Rio de Janeiro, with the Serviço Federal de Processamento de Dados — Serpro (Federal Service of Data Processing), the Departamento de Polícia Federal (Federal Police Department), and the Parque Digital da Universidade Federal do Rio de Janeiro — UFRJ (Digital Center of the Rio de Janeiro Federal University). These projects are particularly oriented to network security, data backbone expansion, data center upgrades and unified networks (data, voice and video). Although the projects developed have low direct environmental impact, the company’s business portfolio brings a contribution to good sustainability practices, by boosting green IT offers and solutions which reduce energy consumption and optimize the client’s information resource capabilities. PARTNERS With the purpose of reinforcing its expertise and differentiated position as a systems integrator, PromonLogicalis invested in the expansion and diversification of partnerships. The strategy was aligned with the growing demand for security solutions and network management, data centers and collaboration, requiring the combination of technologies from different vendors, thus intensifying the importance of the integrator’s role. Some consolidated partnerships in 2009 include companies such as McAfee and Nominum (security solutions and network management, respectively), IBM (data center solutions and network management), Arbor (network security), VMware (virtualization), NetApp (storage), Tandberg (high-definition videoconferencing solutions), and Trópico (telephony solutions), a Promon Group company. The partnership established with Cisco has completed eleven years and the relationship is ever more intense: today PromonLogicalis is the company’s main partner in Brazil and Latin America. In 2009, thanks to its skilled team and the significant sales volume, PromonLogicalis was chosen by Cisco as partner of the year in emerging markets, a selection that encompassed companies in more than 130 countries. In April 2010 it was selected global “Technology Excellence Cisco Partner of the Year”. 35 PEOPLE, KNOWLEDGE AND PROCESSES The year was also marked by a significant investment in professional training in Cisco certifications. PromonLogicalis was awarded ATP (Advanced Technology Partner) certifications for WiMax, Telepresence and UCS (Unified Computing Systems), which qualify it to market Cisco’s infrastructure solutions for wireless networking, telepresence and data centers, respectively, in Latin America. There was also an increase in the number of CCIE (Cisco Certified Internetwork Expert) professionals, the highest-ranking individual certification within Cisco. Eleven PromonLogicalis professionals have already been granted this important CCIE certification for voice and security. Another milestone in 2009 was the further consolidation of PromonLogicalis operations in Latin America, with the appointment of a PromonLogicalis executive director, formerly stationed in Brazil, as COO (Chief Operating Officer) in Argentina. The goal is to serve the region comprising Argentina, Chile, Paraguay, Peru and Uruguay, strengthening the business management approach to clients operating regionally. The company has sought to capitalize on the synergies and promote the exchange of skills, such as bringing to Brazil Argentina’s expertise in Cisco training while taking to this neighboring country Brazilian competencies in consulting and process-oriented operations. The positive performance of PromonLogicalis in 2009 led to important accomplishments in the market: it was considered the largest systems integrator, according to the 2009 edition of the Anuário Informática Hoje yearbook; it was elected the 5th most admired company in the technology sector in the country, according to a survey conducted by CartaCapital magazine; placed 6th in the ranking of Computerworld-Great Place to Work In IT and Telecom and received the “ARede 2009” honors award, created by Momento Editorial (a publishing company), as a “Digital-Inclusion-Friendly Company”. 36 PROSPECTS In 2010, the company expects telecom carriers to resume their investments, mainly due to a growing demand for broadband services. Thus, the offer of IP solutions should continue to account for the largest share of sales. In the same breath, PromonLogicalis will keep up and strengthen confidence in the growing demand for data center solutions, collaborative environment, security and network management. The company plans to extend to the client network management services the ITIL (Information Technology Infrastructure Library) tool, as adopted at its Centro de Serviços Avançados (Center for Advanced Services). The potential for progressive network virtualization, referred to as cloud computing, is also being considered. Aware that this trend will bring about new and greater demands, the company plans to continue expanding its network of technology partnerships. The ISO 20000 certification for the management of information technology services and the extension of operations to other Latin American countries are among the topics of the 2010 agenda. 37 TRÓPICO 38 2009 was a year of major challenges faced by Trópico. In the adverse scenario posed by the global financial crisis, Trópico expanded its businesses and established new partnerships. Trópico, a joint venture between Promon S. A ., CPqD and Cisco Systems, ended the year with revenues of R$110 million. In 2008, revenues recorded a remarkable growth, derived from the significant volume of non-recurring supplies, aimed at meeting the large demand from telecom carriers for solutions related to the number portability service which was then being implemented in the country. REVENUE R$ million 2007 97 2008 209 2009 110 SOURCE: FINANCIAL REPORTS PORTFOLIO In 2009, the company focused on providing its Vectura range of products for the expansion and upgrading of equipment already installed at its major customers. Designed for the convergence of voice and data networks, the Vectura line encompasses integrated solutions for access infrastructure, call control and advanced service platforms relying on voice over IP (VoIP) technology. These are solutions that place Trópico at the forefront of technology for Next Generation Networks (NGN). Telefonica, which stands out in the company’s client portfolio, was duly catered for with the expansion of its signaling and softswitches server complex. Apart from the improved capacity to meet rising demand, the expansions at Telefonica intended to reduce risks of failure (installation of redundant softswitches) and improve anti-fraud systems, thus preventing financial losses. Oi was among the most active clients with the development of new applications for signaling servers designed for the supervision and broadening of the spectrum of network control. Trópico’s signaling servers (VSI — Vectura Signaling Server) stood out in the telecommunications market owing to a solution that allowed carriers to make number portability a reality without the need for changes in the legacy of platforms. In 2009, carriers expanded the capability of such equipment to meet the growing volume of ported subscribers. 39 The year also marked the debut of Trópico in the managed services segment, through a contract with British Telecom, a global carrier that caters specifically to large corporations in Brazil. The operation includes not only the supply of equipment, the company’s core business, but also its operation and maintenance, with activities such as the carrier’s billing service control. This new field opened to Trópico required the development of a professional team with specific skills and qualifications as well as the establishment of important partnerships with other Brazilian companies. Trópico has also a significant share of the Brazilian company WxBR , a provider of wireless communication technologies. 40 PEOPLE, KNOWLEDGE AND PROCESSES Additionally, the company continues to invest heavily in technological development, seeking mainly to offer equipment and solutions to mobile telephony and broadband applications. The goal is to meet customer needs thoroughly, as their major demands are now concentrated on these two segments. With this goal in mind, Trópico allocates resources for the development of IMS (IP multimedia subsystem) projects to standardize the creation, delivery and reproduction of multimedia files relative to mobile phones and other devices that rely on GSM wireless technology. PROSPECTS In relation to 2010, Trópico believes in the growth potential of services managed by means of its own products, resulting from the generation of regular and recurrent revenues and from the expansion of this segment in the telecommunications market. Over the next two years, Brazil is expected to have about 180 carriers oriented to the corporate segment. Also in 2010, Trópico intends to boost the activities of Trópico Colombia S. A . and enhance the search for opportunities in other Latin American countries. The focus will be placed on those who have not yet adhered to number portability, including Argentina, which is served by Trópico Brasil. Events such as the 2014 World Cup and the 2016 Olympics, in addition to the beginning of oil prospecting in the pre-salt layer, are all in the company’s pipeline, and it has already started mapping activities to identify opportunities. In 2009, Trópico won the title of “Company of the Year” granted by the Anuário Telecom yearbook, one of the most renowned publications focused on the telecom market in Brazil, prepared by Plano Editorial, a publishing house, under the technical supervision of the Fundação Getúlio Vargas’ School of Business Administration in São Paulo. It was also considered the “Highlight of the Year” in the segment of Fixed Switching and was among the ten most profitable companies in the sector according to the criteria that took into account the previous year’s financial results and parameters such as the offering of new services, the adoption of new technology and the business evolution strategy. 41 PROMON NOVOS NEGÓCIOS 42 Established in 2008 with the purpose of providing the Group with the required means to foster its entrepreneurial drive through the adoption of a more systematic approach, Promon Novos Negócios celebrated its first year of effective activities in 2009. It is focused on investments in the economic sectors where Promon can allocate not only financial resources but also its expertise, and technical and managerial skills, so as to open an avenue making new business opportunities available to the Group and its partners. Promon Novos Negócios is working along two main vectors. In the first one, as manager of investment funds through P2Brasil, a joint venture with Pátria Investimentos, one of the most renowned companies in the country in this area. In the second one, with a more direct approach as investor and in combination with co-investors by identifying and structuring investment opportunities in sectors not catered to by P2Brasil. The P2Brasil Infrastructure fund, the first initiative introduced by the fund manager P2Brasil, is oriented to the following subsectors: logistics and transportation; oil & gas; water, sanitation and waste treatment; and power distribution and transmission. 2009 was a very fruitful year, both in relation to the investments obtained and to the opportunities identified, analyzed and negotiated, allowing the project of the fund to be accomplished in a year still suffering from the uncertainties caused by the global crisis. The combination of three factors was decisive: the prominence that Brazil has achieved in the international scenario, the great opportunities for infrastructure development in the country, and the fund’s proposal to aggregate investment and project management competencies as invaluable contributions brought by both partners. Promon Novos Negócios also made considerable headway along its other vector, by focusing on investments in the sectors of power generation, information and communication technology (ICT), and clean technologies. Relying on its own team of professionals and its network of partners, Promon Novos Negócios identified and analyzed dozens of opportunities in those markets, with major advances in structuring a specific vehicle to channel the investments to projects in the sector of power generation through the use of renewable sources. 43 44 ASSOCIATED ENTITIES FUNDAÇÃO PROMON DE PREVIDÊNCIA SOCIAL INSTITUTO DE TECNOLOGIA PROMON INSTITUTO RAZÃO SOCIAL 45 FUNDAÇÃO PROMON DE PREVIDÊNCIA SOCIAL After a year trying to weather the consequences of the crisis in the international financial markets, 2009 marked a year of recovery for most private pension funds in Brazil. Fundação Promon de Previdência Social (FPPS) was no exception and reported positive financial results. FPPS manages two plans, MultiFlex, as the definedcontribution plan, and BásicoPlus as the defined-benefit plan. The MultiFlex plan quota, whose nominal earnings the previous year were positive, yet below the inflation rate, ended 2009 with a nominal return of 15.6% , exceeding the consumer price index (INPC) of 4.1% for the year, and keeping the accumulated gains since its launch well above those of the Certificado de Depósito Interbancário — CDI (Interbank Deposit Certificate). The BásicoPlus plan also performed robustly, ending the year with an accumulated technical surplus of over R$ 80 million — an increase of over R$ 30 million in relation to the level reached the previous year. In addition to the financial recovery, a key event for FPPS in 2009 was the offer for the migration of BásicoPlus 46 participants to the MultifFlex plan — a process extended also to the beneficiaries. This fully optional process recorded the migration of 150 participants to the MultiFlex plan, attracted by its set of functional, financial and fiscal advantages. With this initiative, the distribution of assets and participants in the plans changed quite significantly. The MultiFlex plan now has total assets of R$ 295 million and comprises more than 1,500 participants, of which roughly 150 are beneficiaries. The BásicoPlus ended the year with net assets of R$ 500 million and a group of 570 participants, of which some 440 are entitled to receive benefits. The relative proportion of beneficiaries and the significant number of assets reflect the complete maturity of this plan. A new Chart of Accounts is scheduled to be implemented in 2010 as well as the adoption of a new criterion for dealing with administrative expenses to meet the regulatory requirements of the Superintendência Nacional de Previdência Complementar — Previc (the National Superintendence of Pension Funds). Moreover, as a result of the migration to MultiFlex, there will be the need to review investment policies of both the plans in order to keep them in line with the profiles and expectations of their participants. Established in December 1975, the Fundação Promon de Previdência Social is one of the major initiatives of the organization aimed at promoting the well-being of its employees. As a non-profit service organization, its activities cater to about six thousand people — over 2,100 participants of both plans and their families. Throughout 2009, FPPS paid benefits on the order of R$ 46 million to its beneficiaries. From the implementation of BásicoPlus in 1976 to the launch of MultiFlex in 2005, FPPS actions have been guided by the same principle: to adapt to the current reality with an eye to the future in order to offer Promon Group professionals the means to provide for a decent retirement. 47 48 INSTITUTO DE TECNOLOGIA PROMON Created in 2006, the Instituto de Tecnologia Promon (ITP) is a nonprofit organization whose purpose is to encourage debate on new technologies, talent development and the management of organizational knowledge. Year after year, ITP has been developing activities to become a Brazilian benchmark in the generation and dissemination of technical knowledge in areas of interest to the Promon Group: energy, sustainable development, and information and communication technology. In 2009, one of ITP ’s initiatives was the trainee program for master’s degree students, by means of which the organization assesses the need for and supports the training of young talents in areas that are strategic to it. Institutionally linked to Promon, the participants can dedicate themselves fully to the graduation program. The first class had four participants, selected among fifty candidates. Two of them defended their dissertations this year; the other two candidates are scheduled to defend theirs in the first half of 2010. In 2010, the program will also be offered to doctoral degree candidates. The new selection process is scheduled to take place in the year’s second half. Early in the year, ITP will invest in the training of new tutors — Promon’s professionals responsible for monitoring the research projects. The idea is to incorporate the expertise of the internal Mentoring Program in order to improve and standardize the relationship between tutors and students. Trainees who are already part of Promon’s teams will be encouraged to enroll in the graduate school based on the aid provided by the program. Another initiative that made advances in 2009 was the Programa Trajetórias (Trajectories Program), a milestone in knowledge management at Promon Engenharia. ITP contributed the methodological support for the compilation, organization and technological implementation of the training modules, whose technical content was structured in multimedia language supported by cutting-edge distance education tools. In 2010, the program will be expanded and ITP plans to design a certification system for the courses given. 49 INSTITUTO RAZÃO SOCIAL 50 Efforts to boost the quality of public education in Brazil brought together Promon, Gerdau, and Instituto Camargo Corrêa, along with IBM as a technology partner, and resulted in the establishment of Instituto Razão Social in 2002. Last year its activities catered to 130,000 students and 750 educational professionals across the country. The associated organizations that maintain the Institute optimized their social investments, adopting a model that gives priority to networks and their interactions, and is consolidated based on the need to include new partners and new knowledge. Throughout these past years, the non-profit Institute has striven to accomplish its mission: to identify interesting projects, to obtain resources and partners, and to facilitate initiatives that can be carried out by means of information technology. Working within four main areas of activity — Continued Education Programs, Online Networking and Courses, Portal Management, and Coordination Actions — Razão Social has focused its activities on training managers and educators and improving systems of public education. One of the highlights of 2009 was the migration of Progestão content to online media. Progestão is a project of the Conselho Nacional de Secretários de Educação — Consed (National Council of Education Secretaries) aimed at training public school management teams. Carried out in partnership with Gerdau, IBM, Promon, Grupo Santander and OI Futuro, the project will offer distance education programs in order to meet an estimated demand of 180,000 school managers. Child education is the focus of the Formar em Rede (Training in Networks) program, a joint initiative of Razão Social and Instituto Avisa Lá, in partnership with Gerdau, Natura and Instituto C&A . At present, it offers services to 57 education department technicians and 464 educational coordinators in 24 municipalities. Razão Social also provides technological coordination, planning and management support to Além das Letras (Beyond the Letters), a program of Instituto Avisa Lá aimed at training literacy professionals from the regional public education systems. In 2009, 30 technicians and 203 educational coordinators participated in the program held across ten municipalities. In regard to Online Networking and Courses, the Institute inaugurated a new model of services, based on the provision of online courses to public school network educators. The first course, on literacy, implemented in behalf of Instituto Avisa Lá and Fundação Victor Civita, catered to more than 3,500 participants all over Brazil. In relation to 2010, courses in the areas of mathematics, early childhood education and volunteering are scheduled. In regard to Portal Management, a portal was designed to integrate Consed’s actions relative to school management, in a project supported by Microsoft and Movimento Brasil Competitivo (Competitive Brazil Movement). As for Coordination Actions, three projects stand out. Two of them involve technological support, through Além das Letras, of projects from Instituto Ecofuturo to train local teachers in the municipalities of Parintins (Amazonas) and Itapirapuã Paulista (São Paulo), the latter with Intel’s participation. In this respect, too, one major project concerns the support provided to the Camargo Corrêa-Promon Consortium for the development of the Social Mobilization for Education Plan in Araucária (Paraná). This interactive approach has expanded the scope of Instituto Razão Social, making it an institution in which relationships are the essential driver of growth and development, allowing shared ideas, knowledge and skills of individuals and companies to be complemented and multiplied so as to offer new, vivid and unprecedented possibilities to contribute to quality education. 51 PROMON’S PROFESSIONALS APRIL 2010 ABILIO FRANCISCO ALVES JUNIOR | ADALBERTO DE SOUSA LIMA | ADER FELICIO PEDRO | ADILSON CELSO ALTRUDA | ADILSON DELANHESE | ADILSON SALOMÃO CAVATI JÚNIOR | ADILSON SANT'ANNA | ADRIANA DO CARMO CARDOZO | ADRIANA PAULA GONÇALVES AZEVEDO | ADRIANA REZENDE DE CASTRO | ADRIANA SANT'ANNA | ADRIANA TURTH DANIEL | ADRIANE TAKEDA | ADRIANO NUNES DA FONTOURA | AGNALDO DE SÁ OLIVEIRA | AGNALDO MOURA | AGNALDO VIEIRA DE OLIVEIRA | AILSON JOSÉ R. DE SIQUEIRA | AILTON VIEL | ALBERTO DA SILVA SEGURO | ALCIDES RODRIGUES DE FIGUEIREDO JUNIOR | ALCIMAR DE CARVALHO FISCHER | ALCINO FERNANDES SERRA FILHO | ALDO RODRIGUES ALVES | ALESSANDRA MOREIRA DUARTE | ALESSANDRA PRESTES DE CERQUEIRA | ALESSANDRA SANTOS FERNANDES | ALESSANDRO BARBOSA DE OLIVEIRA | ALESSANDRO REINA TORRES | ALEX FARIA SANDOVAL | ALEX GUIDI | ALEXANDRA PRADO LIEM | ALEXANDRE CESAR PEREIRA DE PAULA | ALEXANDRE DA ROZA DA SILVA | ALEXANDRE DE ALMEIDA MÁXIMO | ALEXANDRE DE CAMPOS BARROS | ALEXANDRE DE CASTRO DA CRUZ | ALEXANDRE DE OLIVEIRA MARTINS | ALEXANDRE FRANCISCO | ALEXANDRE GARCIA SANTANA | ALEXANDRE GONCHAROV | ALEXANDRE LOPES VALVERDE | ALEXANDRE MURAKAMI | ALEXANDRE OTOSHI | ALEXANDRE REGNANI | ALEXSANDRO DE SOUZA | ALFREDO A. F. GUIMARÃES | ALICE SATIKO SATO S. TORRES PINTO | ALIKE DOS SANTOS NUCCI | ALINE ROMA SANTA ASSUMPÇÃO | ALINE SEVERINI PINTO FERREIRA | ALINE VIEIRA DE CARVALHO | ALLAN CASTRO CARDOSO | ALMIR DA SILVA GUIMARÃES JÚNIOR | ALUISIO LOPES JUNIOR | ALVANO DE ARAUJO TOMEI | ÁLVARO BRAGANÇA JÚNIOR | ALYSSON DE FARIAS DE ARAUJO | AMÁLIA CAMILLO AVAKIAN | AMANDA ALEXANDRINI NUNES | AMANDA CARLA SILVA | AMANDA MATOS RODRIGUES DE SÁ | AMANDA MOURA MARIANO DA SILVA | AMAURY DE LIMA EVANGELISTA | ANA BEATRIZ L. DE CAMPOS BICUDO | ANA BELA ARANYI GOMES | ANA CARLA DOS ANJOS RODRIGUES DO AMPARO | ANA CAROLINA CURSINO FUKUSHIMA | ANA CAROLINA KLIEMANN DUTRA | ANA CELIA ALVES CALDAS | ANA ELISA GARGIONE | ANA FLÁVIA DA SILVA BARBOSA | ANA FLÁVIA QUERIDO DE SOUZA | ANA JUSTINA FERRUGEM | ANA KARLA MACHADO ALMEIDA DE MELLO | ANA LUIZA DE NORONHA ROQUE | ANA LUIZA LAVOURA CORRÊA | ANA LUIZA SILVA MATTOSO SALGADO | ANA PAULA GUIMARÃES SANTORO | ANA PAULA MACIEL DOS SANTOS | ANA RAQUEL CALAIS DE SIQUEIRA | ANDERSON ABREU RODRIGUES | ANDERSON MARCELUS PRAXEDES | ANDERSON MARQUES AMATUCCI | ANDERSON SILVA CLARO | ANDRÉ DE CARVALHO PARO | ANDRÉ DE LUCENA ZANCO | ANDRÉ FAGUNDES DA ROCHA | ANDRE GUILHERME FERREIRA | ANDRÉ GUSKUMA | ANDRE GUSTAVO CARVALHO P. DE ALBUQUERQUE | ANDRÉ HIROSHI DE O. NISHINA | ANDRÉ KALIL | ANDRÉ KLEIMAN ARANTES | ANDRÉ LUIS FRANCESCHETT | ANDRÉ LUÍS LAPA TRANCOSO | ANDRÉ LUIZ CASTELLO BRANCO | ANDRÉ LUIZ POSADA RESTIER | ANDRÉ MARTINS DE MARTINI | ANDRÉ NATALI SCHONERT | ANDRÉ SIMÕES COSTA | ANDRÉ VALÉRIO LOPES | ANDRE VARELLA NEMIROVSKY | ANDRÉ ZAVATTIERI CAIRES | ANDREA BEATRIZ RAMALHO FLORES | ANDREA DE PAULA AUGUSTO | ANDRÉA GUIMARÃES BARROSO MAFRA | ANDRÉA ROMANO DOS SANTOS GONZALES | ANDRÉIA ALVES FERREIRA | ANDRÉIA DE SOUSA LOLAGO | ANDRÉIA FURLAN | ANDREZA POLCELLI GODOI | ANESIO CARDOSO GOMES FERREIRA | ÂNGELA MARIA LEITE DE ARAÚJO SILVA | ANGELA YUKA KATAYAMA | ÂNGELO ANTONIO MANTOVANI | ANIBAL SIQUEIRA DE SOUZA JUNIOR | ANNA CAROLINA ALVARES CRUZ VOLPON | ANNA GABRIELA NOVIS FREIRE DUARTE | ANNA MARIA VALENTE | ANNE BEATRIZ Z. FERREIRA | ANNELISE REGINA N. DE TOLEDO | ANTÔNIA CÍCERA NUNES DE MOURA | ANTONIO AUGUSTO VELLASCO FILHO | ANTONIO BERNARDES BACCAGLINI JUNIOR | ANTONIO CARLOS COSTA BATISTA | ANTONIO CARLOS DE OLIVEIRA LAUS | ANTONIO DA CRUZ PAULA | ANTÔNIO DE LÁZARO M. HIRATA | ANTONIO FERREIRA DO AMARAL | ANTONIO FRANCISCO ARAUJO DE OLIVEIRA | ANTÔNIO HENRIQUE DE MENEZES NEVES | ANTÔNIO JOSÉ LINS DOS SANTOS | ANTÔNIO MAURÍCIO D. DA S. FORTES | ANTONIO NILSON VIEIRA SOBRINHO | ANTÔNIO RENATO DE CAMPOS JUNIOR | ÁQUILA MOREIRA PEDROSA | ARIOVALDO ANTONIO LEONARDI | ARLEY LEAL RIBEIRO | ARLIM RONALD MENDES BOTÃO FILHO | ARMANDO AYRES MORAES OLIVEIRA | ARMANDO EDUARDO BARBIERI | ARMANDO NEUMANN BATISTA | ARMANDO SOARES BARBOZA NETO | ARTHUR R. SALLES SALVESTRINI | ARTUR SOAVE FREZZA | AUGUSTO CÉSAR BRAUNS MUNHÃO | AYAKO SUEHIRO | AYAMI VIVAS OTTOBONI | AYRTON NOBORU UTIYAMA | BARBARA SEIXAS DE SIQUEIRA | BEATRIZ NOVAES DE MIRANDA | BELLINA MORESI BRITTO | BERNARDINO NILTON DO NASCIMENTO | BERNARDO DANIEL FRIDMAN KESSEL | BORIS ROTTER | BORIS SCHOROHODOFF | BRÍGIDA MARIA GILLY NARDY | BRUNA OPALKIE | BRUNO ALVES DE ANDRADE | BRUNO CÉSAR VAZ | BRUNO COELHO MIGUEL | BRUNO DA COSTA PEREIRA | BRUNO FARIAS CAMPOS | BRUNO GAZZANEO | BRUNO JOSÉ LIMA FERREIRA | BRUNO LIMA VIDAL | BRUNO MARTINS DE CARVALHO | BRUNO MIRANDA GONÇALVES SOARES | BRUNO NUNES ESCABORA | BRUNO SANTANA DE FARIA | BRUNO SILVÉRIO CRIPPA | BRUNO VIANNA TEMPLE | BRUNO WILSON HODGE | CAIO ALMEIDA SÁ MOREIRA DE OLIVEIRA | CAIO AUGUSTO GARDELLI | CAIO MARCELO FERREIRA SANTOS | CAMILA DE PINA CALDO | CAMILA FABIANA DE MELLO HENRICHES | CAMILA NOGUEIRA DE ANDRADE | CÂNDIDA SAMIA VIEIRA DA SILVA | CAREN TIE ITAGAKI | CARINA A. 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DE OLIVEIRA | CARLOS EDUARDO BARBOSA CALEGARI | CARLOS EDUARDO CAMPISTA DE SOUSA | CARLOS EDUARDO CORRÊA | CARLOS EDUARDO DA SILVA LOUVIZE | CARLOS EDUARDO DIAS | CARLOS EDUARDO DIAS MOREIRA | CARLOS EDUARDO MOLINA | CARLOS EDUARDO SARAIVA | CARLOS EDUARDO TANAKA MAGRINI | CARLOS FREDERICO SILVA | CARLOS GIOVANI GIRALDELI | CARLOS HENRIQUE DE CARVALHO | CARLOS HENRIQUE LOUREIRO ZINK | CARLOS HENRIQUE MARTINS DOS SANTOS | CARLOS HENRIQUES VENTURA DO ROSÁRIO OLIVEIRA | CARLOS JOSÉ ROS DE AMORIM | CARLOS M. SIFFERT DE P. SILVA | CARLOS MAGNO DE JESUS PEREIRA | CARLOS PEÇANHA FILHO | CARLOS RENATO DE ARAUJO TAVARES CORDEIRO | CARLOS ROBERTO BARROS | CARLOS ROBERTO BURRI | CARLOS RODRIGO CORDEIRO ALVES | CARLOS THOMAZ G. 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DE VIVEIROS FERREIRA | EWERTON DE BARROS MEIRELES | FABIANA MARA LOPES BARROS SANTOS | FABIO ABREU HASHIMOTO | FÁBIO ALEXANDRE DA SILVA SAMPAIO | FÁBIO ALVES CARNEIRO | FABIO ANTONIO BRAGA PADRÃO GOMES | FÁBIO BITTENCOURT RAMOS DE OLIVEIRA | FABIO CUNHA | FABIO DA SILVA MACHADO | FABIO FARIA LEAHY GUERRA | FABIO FERREIRA DE SOUZA MARZIONNA | FABIO GAMA DE ALMEIDA | FABIO JOSÉ SANTANA | FABIO LEITE DE BARROS | FÁBIO LEMES DANELUZZI | FÁBIO LUÍS AGUIAR PINTO | FABIO LUIZ APPROBATO | FÁBIO MEDEIROS DAMASCENO | FÁBIO MODESTI ORSINI DE CASTRO | FABIO MONTREZOR | FABIO RISÉRIO MOURA DE OLIVEIRA | FÁBIO RODRIGUES ALVES MARGARIDO | FÁBIO SOGUMO | FABIO TELLES BLOISE | FÁBIO VIEIRA DOS SANTOS | FÁBIO VIVA JARDIM | FÁBIO YOSHIO MIYAKE | FABRICIA DE SOUZA MOREIRA | FATIMA REGINA PIRES M. RAMOS | FELIPE ANDRADE PIRES | FELIPE CARLOS DE ALMEIDA | FELIPE CARLOS PELEGRINA | FELIPE DE ARAUJO SACRAMENTO JARDIM | FELIPE DE LACERDA JORDÃO | FELIPE GONZAGA DA SILVA | FELIPE SAMUEL LANDO | FELIPE TAVARES NIGRO | FERNANDA DANTAS SANTOS | FERNANDA DE ROMA GUIMARÃES OMETTI | FERNANDA MARTINS SANTANA | FERNANDA SALGADO FERREIRA | FERNANDA SPADA VILLAR | FERNANDA STEVANATTO GONÇALVES | FERNANDO AUGUSTO BACURAU | FERNANDO BUORO AULER | FERNANDO CALFA ESPUDARO | FERNANDO CESAR BRITTO DE ARAUJO | FERNANDO DA CRUZ E SILVA | FERNANDO DANIEL FINGER | FERNANDO FERRARI FILHO | FERNANDO FIGUEIREDO SANTOS | FERNANDO GARCIA FAUSTINO | FERNANDO HENRIQUE GINES | FERNANDO JOSE GOES | FERNANDO LUIS SOBRAL | FERNANDO LUIZ GOI BACCHIN | FERNANDO MANDARINI PEREIRA | FERNANDO MAURO DA SILVA SANTOS | FERNANDO MEDINA LOITERO | FERNANDO RIBEIRO | FERNANDO RODRIGUES JESUINO | FERNANDO SILVA DE SANTANA | FERNANDO YUDI SAKAMOTO | FILIPE ANELLI LOUZANO | FILIPE BARBOSA OLMOS | FILIPE BOTELHO BAPTISTA | FLÁVIA CHICHARO PRATA LISBOA | FLAVIA MARTINS MATOS | FLÁVIA OLIVEIRA DOS SANTOS | FLAVIA PINHO E SILVA BASTOS | FLÁVIA REGINA MUNHOZ | FLAVIANO LUDOVINO LEONCINI | FLÁVIO EDUARDO DA CRUZ | FLÁVIO MAGALHÃES DOS REIS | FLÁVIO MINORU MARUYAMA | FLÁVIO NORBERTO MARQUES | FLAVIO SILVA PINTO | FRANCINE FORTE | FRANCISCO ANGELO PRECINOTTO JUNIOR | FRANCISCO CARLOS MAZONI | FRANCISCO CARLOS RUFINO | FRANCISCO EUGÊNIO DA S. TELLES | FRANCISCO FERRARO NETO | FRANCISCO FERREIRA SEGUNDO | FRANCISCO JOSÉ HIRAMA MOREIRA LOPES RIBEIRO | FRANCISCO JOSÉ KIERNANN LOPEZ | FRANCISCO RANIERE SOUZA MARTINS | FREDERICO EIJI KAWASAKI | FREDERICO GUILHERME DE LIMA | FREDI GOUVEIA DE SOUZA LINS | GABRIEL DE CAMARGO SOUZA | GABRIEL FALCETTI ESTECA | GABRIELA ANGELA FERREIRA | GABRIELA CAVALLINI FERNANDES | GABRIELA GASPARDO DE SOUZA | GABRIELA MARTINS FERREIRA | GABRIELA SANTA CRUZ NEVES | GABRIELA TIEMI HATTORI GRANDIS | GEANE APARECIDA SILVA DOS SANTOS | GEORGE BRITO BALBY | GEOVANI MALUTA | GERSON COELHO BEZERRA | GERSON LUIZ PETTERLE | GERSON MAUCH DOS SANTOS | GIANCARLO CITTADINO | GIANJOSÉ SANTORO JUNIOR | GILBERTO CIRIACO COSTA NETO | GILBERTO COSTA COUTINHO | GILBERTO DOS SANTOS JUNIOR | GILBERTO PEREIRA DA SILVA | GILMAR NADIM RIBEIRO | GILSON ANTONIO CANCIANI | GILSON GALVÃO KRAUSE | GILSON SERRA AZUL GUIMARÃES | GIOVANNI JOSÉ LUNARDI | GISELE CONDE | GISELE KOCH | GISELLE CHAVES QUARESMA | GISLENIA OLIVEIRA DOS SANTOS | GLACY KELLY CAMPOS FERNANDES | GLADSON BERNARDINO ALVES | GLAUBER BAPTISTA GONDIM LEITE | GLAUCEMIR DE JESUS MAGALHÃES CONSENTINI | GLEISE DA CUNHA BORBALAN | GLÓRIA TEREZA COROMINAS SIGNORELLI FERREIRA | GRACIANO ARGENTO AMORIM | GUILHERME DE OLIVEIRA FELICIANO | GUILHERME DE OLIVEIRA FIORELLI | GUILHERME HENRIQUE FAVRIN | GUILHERME RODRIGUES BUZO | GUILHERME TUCHE DE ALMEIDA DINIZ | GUSTAVO ADOLPHO F. DE OLIVEIRA | GUSTAVO AFFONSO ARNAUT P. LOPES | GUSTAVO ALONSO DAUD PATAVINO | GUSTAVO FERACIN | GUSTAVO FROZEL CARNIER | GUSTAVO GONÇALVES DOS SANTOS | GUSTAVO HENRIQUE DOS SANTOS CAMARGO | GUSTAVO HENRIQUE MOREIRA ALVES | GUSTAVO HENRIQUE RUBIN FERREIRA | GUSTAVO PERILO ROBERTI | GUSTAVO SMARI GUIMARÃES | GUSTAVO SOARES ROCHA | GUTEMBERG MARQUES JÚNIOR | HAMILTON BACELLAR FILHO | HEITOR CAVALCANTE DA SILVA | HELAINE SANCHES MISAEL | HÉLCIO BRAVO MOSCIARO | HELCIO FERREIRA DE SOUZA CHAGAS | HELENA VENTURA MILIDIU | HELGA KALTBEITZER DAUD | HÉLIO MAZZILLI XAVIER DE MENDONÇA | HELLEN PEREIRA VITALI | HELOISA DA SILVA FIGUEIRA | HELOISA HELENA NOGUEIRA | HELOISA RAMOS DE CAMPOS MELLO | HENRIQUE BARROS RIEGO | HENRIQUE DE ANDRADE MARQUES | HENRIQUE HILSDORF MAROTTA | HERBERT JOSÉ AZEVEDO | HÉRCULES REIS FRAGATA | HUDSON FERREIRA BATISTA JÚNIOR | HUGO IHA OYAKAWA | HUGO OSCAR BRODSKYN | HUMBERTO CHECCO MARTINELLI | IARA MAZZOCA NAZARIO | IARA NOMURA BABA | INES PEREIRA DE SANTANA | IRENE MAKIE OGAU | IRIA LÚCIA GIAMPAOLI | IRIS FIRMINO DOS SANTOS FILHO | IRON AUGUSTO DE SENA PARANHOS | ISABEL CHAGAS GOMIDE | ISABELA CRISTINE ALMADA DIBO | ISABELE SOUZA AUGUSTO | ISABELLA FOOT GUIMARÃES COSTALLAT | ISRAEL ALVES REBOUÇAS | ÍTALO DE GUSMÃO BARROS TEIXEIRA | IVAN COZACIUC | IVAN CRUZ FURTADO | IVAN CURVELLO MARTINS DE SOUZA | IVAN GALVÃO DE FRANCA | IVO GODOI JUNIOR | IZABELLA CAMPOLINA SILVA E HEMPRICH | IZABELLA MUNDIM BRITO | JACQUES HENRI GALLIER | JAIME NUNES DOS SANTOS | JAIR BECK | JAIR RAMOS DE ALMEIDA | JAIRO MANDELBAUM | JALMIRO ROCHA SILVA SOBRINHO | JAMES DE SOUZA DA SILVA | JANDERLY WAGNER DE AZEVEDO | JANDERSON TAGUCHI | JANE BEZERRA DA SILVA | JANSEN BARROSO ALVES | JAQUELINE BORGES | JAQUELINE LABATE GARCIA | JAUDETE DALTIO | JEFFERSON DE SOUZA ALVES RODRIGUES | JEFFERSON LEANDRO ANSELMO | JESSE MARTINS MACEDO | JÉSSICA DE SOUZA MONTEIRO | JESSICA MARI YAMAMOTO | JHULI MEIRE TAKAHARA | JOANNA DE PAIVA AREAL | JOÃO A. GOTARDI ALBANEZI | JOÃO ALBERTO SILVA DE OLIVEIRA | JOÃO ANTÔNIO DA SILVA NETO | JOÃO ARISTEU AVANZINI | JOÃO AUGUSTO RIBEIRO FONTOURA | JOÃO BATISTA DE SOUZA | JOÃO CARLOS BABONI | JOÃO CARLOS CERNACH FASS | JOÃO CARLOS DOS REIS | JOÃO CARLOS NEVES DE OLIVEIRA | JOÃO CIRO RUCHINSKI | JOÃO ERNESTO TESSAROLLO WINTER | JOÃO GUALBERTO ANDRADE | JOÃO HENRIQUE FERREIRA DE FREITAS | JOÃO LAZARO BUONO | JOÃO LUCAS COSTA RIBEIRO | JOÃO LUIZ DE FREITAS | JOÃO LUIZ JUCA | JOÃO PATRICIO ALVES DIAS | JOÃO RICARDO CURY SALLOUM | JOÃO YOSHIO MAKIYAMA | JOAQUIM HILÁRIO LIMA DOS SANTOS | JOBEL FREITAS DA SILVA | JONAS BONIMASSO MARTINS DA SILVA | JORGE ALEXANDRE LAGOS LEITE | JORGE DA COSTA SOUZA | JORGE DA SILVA | JORGE DE CARVALHO RAMOS | JORGE DONATO S. DO CARMO | JORGE LUIZ CARUZZO | JORGE LUIZ CORRÊA PIRES | JORGE RODRIGUES PATRÍCIO | JORGE SHOITI MOTOYAMA | JOSÉ ADILSON FRANCISCATTO | JOSÉ ALENCAR DE NOVAIS CHAVES | JOSÉ ANGELO SCIARRI GIL | JOSÉ APARECIDO DE LISBOA | JOSÉ CARLOS DA SILVA LOPES | JOSÉ CARLOS DALLA GREPPE | JOSÉ CARLOS GROSSO | JOSÉ CARLOS NEVES | JOSÉ CARLOS PIRES FELIX | JOSÉ EDSON DE JESUS FERREIRA | JOSÉ EDUARDO ANTONELLO MARQUES | JOSÉ FELIPE SANTOS DA SILVA | JOSÉ FERNANDO CARNIEL | JOSÉ FERNANDO VALOR GONÇALVES | JOSÉ FRANCISCO DE PAULA SALLES | JOSÉ GERALDO ARAÚJO JUNIOR | JOSÉ GLICÉRIO BASTOS MANHÃES | JOSÉ JESSÉ DE OLIVEIRA | JOSÉ LAEXSON PEREIRA | JOSÉ LUIZ MATIOLI | JOSÉ LUIZ ROSSI | JOSÉ LUIZ SANT'ANNA | JOSÉ MÁRIO DE LAURENTIS | JOSÉ MAURO RODRIGUES | JOSÉ NILSON FERREIRA | JOSÉ OCTÁVIO LISBOA DE ALVARENGA | JOSÉ RAFAEL JANINI ORTIZ | JOSÉ RENATO PEREIRA | JOSÉ RENATO SANTORO | JOSÉ ROBERTO BAZZO | JOSÉ ROBERTO MOREIRA DE ARAÚJO | JOSÉ ROBERTO PELEGRINI ZAVAGLI | JOSÉ ROBERTO PROENÇA G. DA SILVA | JOSÉ ROBERTO RUSCHEL SIFFERT | JOSÉ RODRIGO PARREIRA | JOSÉ ROMILDO GURGEL C. LIMA FILHO | JOSÉ SANTIAGO RODRIGUES MOURE | JOSÉ TADEU GOMES GUIMARÃES | JOSÉ VICENTE BARRELLA TEIXEIRA | JOSÉ VICENTE TEIXEIRA NETO | JOSÉPH MICHELL MEDEIROS BEZERRA | JOUDERSON OLIVEIRA MATOS | JUAN LOURENÇO FANDINO LANDEIRA | JULIA PAULA WASHINGTON DIAS | JULIANA AKEMI NAKAMURA | JULIANA MARIA SILVA | JULIANA MENDES COUTO | JULIANA POÇO RAMOS | JULIANA RIBEIRO MARIANO | JULIANE CALIGIURI FERNANDES BRANDÃO | JULIANE CRISTINA CADORE BONTEMPO | JULIO CESAR CASTELI | JÚLIO CÉSAR DE BARROS CUNHA | JULIO CESAR MARTINS | JÚLIO CÉSAR TREVISI ORLANDI | JÚLIO CÉSAR TUFANI | JULIO FERREIRA JUNIOR | JULIO LUIZ BASTOS | JULIO VICTOR MARTINS DE MAGALHÃES | JÚNIO CÉSAR CATETE DE SOUZA | KAIO LEANDRO LOPES MOREIRA | KARINA DE BORBOREMA LOUREIRO | KARINA GHION BESTAGNO ALONSO | KARINA HELENA BERNARDES DO NASCIMENTO | KARINE DE FÁTIMA VASCONCELLOS | KARLA FERNANDA ARMOND DE MIRANDA | KARLA MONTEIRO DA SILVA | KASSYUS ROBERTO ROCHA DE SOUZA | KÁTIA CILENE ACKERMANN | KATIA CILENE LEITE | KÁTIA ELIAS JARROUG | KATIA REGINA CAMPOS | KÁTIA REGINA SOARES | KATYA MARION PEREIRA | KEILA TEIXEIRA REIS | KELLEN FABIANE PINAGE GORAYEB | KELLI CRISTINA BERSCH CHAVES | KELLY FONTE DE AZEVEDO | KLAUS GEORG HANSEN | KLEBER LOPRETO TOMAZETTI | KONSTANZE MARIA BEVILACQUA | LAÍS CARDOSO DE ANDRADE | LARA ROLIM SCHLITTLER | LARISSE MARIA ROMANINI GOIS | LARRY BARBOSA FAVRE | LAURA ALTOBELLO ANTUNES | LEANDRA RIBEIRO DE O. E SILVA | LEANDRO BENEDITO PANCIERI | LEANDRO GAONA RODRIGUES ALVES | LEANDRO IANICELLI MARQUES | LEANDRO JOSÉ AGUILAR ANDRIJIC MALANDRIN | LEANDRO RODRIGUES M. DE MARCO | LEANDRO YUDI SEKI | LEONARDO ARKADER FRAGOZO | LEONARDO DE LIMA FERREIRA | LEONARDO ELIAS MARIOTE | LEONARDO HIDEKI ISHIKIRIYAMA | LEONARDO JARDIM MARIA GOUVEIA | LEONARDO MANESCO BARBAN | LEONARDO MEIRA OTTOLINI | LEONARDO MONTEIRO GADELHA | LEONARDO MORAES PUERARI | LEONARDO WEIR FENG | LETÍCIA CRISTINA COTRIN LORO | LETICIA LOCATELLI | LÍGIA AYSSAMI | LÍGIA SENISE FERREIRA BUSSAD | LILIAN KAITING CHUANG | LILIAN SANTOS CASTRO MARTINS | LINCOLN EDWIGE DA SILVA | LINCOLN FERREIRA TAVARES DE SOUSA | LÍVIA DE LIMA PEREIRA | LÍVIA DE REZENDE BRAGANÇA | LÍVIA JÚLIO PACHECO | LOURDES MARIA R. S. ATANAZIO UCHÔA | LUCAS DE ANDRADE | LUCAS DUTRA PINZ | LUCAS FERRAZ BENÍCIO CASTAGNA | LUCAS LEAL PINHEIRO | LUCAS MARKOWICZ BASTOS | LUCAS NOBUMICHI YSHII | LUCÉLIA APARECIDA PUPO MASSARANI | LUCIA DE FATIMA CETOLO | LUCIANA BENTO | LUCIANA GOMES DA SILVA | LUCIANA INHARI CAMPOS | LUCIANA MAEKAWA | LUCIANA MIGUEL DE OLIVEIRA | LUCIANA SMITH TROTTA LEÃO | LUCIANA VASSÃO GASPAR | LUCIANO CESAR DA SILVA COSTA | LUCIANO CLARO DOS SANTOS | LUCIANO DAVOGLIO MOLINARI | LUCIANO JOSÉ PESCARINI | LUCIANO JUNGER DE CARVALHO | LUCIANO LEITE NOBRE DE SOUSA | LUCIANO PEREIRA PEIXOTO DE MORAES | LUCIANO ROBERTO RAMPAZZO | LUCIANO SANTIAGO ROSAS | LUCILENE SARTORI TCHIAN | LUCIMARA APARECIDA DA SILVA | LUCIO A. 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FERNANDES KOPELMAN | MARCIA CRISTINA VICENTE | MÁRCIA DE ALMEIDA VITTORI FERREIRA | MÁRCIA MARIA FERRARESI | MARCIA MENDONÇA FILIPPO | MÁRCIA REGINA CONDOTTA | MÁRCIA RUZENE DIAS | MARCIO ALMEIDA DE OLIVEIRA | MÁRCIO ANDRÉ FLEURY P. RIBEIRO | MÁRCIO AURÉLIO DE PAULA ANTUNES | MARCIO CASTELLANI DE LIMA | MARCIO EMIDIO GAVIOLI | MÁRCIO NIEBLAS ZAPATER | MARCIO SOARES GAMELLEIRO | MARCIO VINICIUS SALDANHA VIEIRA | MARCIO YUDI SATO | MÁRCIO YUKIO TSUMURA | MARCIONILIO PAULINO | MARCO ANTÔNIO ARGIBAY RODRIGUEZ | MARCO ANTONIO BARRETO CECCARELLI | MARCO ANTONIO BÉRGAMO | MARCO ANTONIO COELHO | MARCO ANTÔNIO DE CARVALHO BIATO | MARCO ANTONIO MOREIRA SASSO | MARCO AURELIO BEGA | MARCO AURÉLIO DIAS LOCATELLI | MARCO LUIZ DE PAULA BARTULIHE | MARCO MARQUES DA SILVA | MARCOS ABLAS MARQUES | MARCOS ALEXANDRE DE SOUSA | MARCOS ANTÔNIO DA SILVA DE MELO | MARCOS CÉSAR BRIDI | MARCOS FERNANDO RODRIGUES | MARCOS JOSÉ PINHEIRO | MARCOS PIMENTA | MARCOS ROBERTO BIAZOTTO | MARCOS SANTANA GOMES | MARCOS THEODORO SIMON SIQUEIRA | MARCUS DANTAS BRAGA | MARCUS VINÍCIUS ASSUMPÇÃO | MARCUS VINICIUS MIYAGUI | MARGARITA INÊS DE LA L. MATHEUS | MARI MIZUTANI | MARIA ALICE DIAS | MARIA ALICE NAZARE DIAS | MARIA APARECIDA DE SOUZA PEIXOTO | MARIA APARECIDA DOS SANTOS NOVAS | MARIA CECILIA MOTTA TORRES | MARIA CHRISTINA DE MATTOS GOMES | MARIA CLAUDIA DE MAGALHÃES LIMA SEABRA | MARIA CLAUDIA FRAZÃO MAFRA | MARIA CRISTINA F. PALERMO NONAKA | MARIA CRISTINA PEREIRA COELHO | MARIA CRISTINA VARALLA MENDES | MARIA DE CÁSSIA DE SOUZA | MARIA DE FATIMA M. TAKAHASHI | MARIA DE FÁTIMA PINTO ANTÔNIO | MARIA DE FÁTIMA WARCHON DIAS | MARIA DE LOURDES MARCOS | MARIA ELIZABETH SILVA PEDRO | MARIA FRANCISCA CANELLO DE FREITAS PALOMBINI | MARIA IMACULADA DE F. F. MENEGUESSI | MARIA INÊS DE LIMA | MARIA ISABEL A. F. LINS DE SOUZA | MARIA LÚCIA DA SILVA | MARIA MADALENA DE O. FERREIRA | MARIA MARTA GALLEGO | MARIA TANIA RAMOS FERREIRA | MARIA TERESA MARINHO AZEVEDO | MARIANA CENTURIONE DA CRUZ | MARIANA COSTA TOMAZELLI | MARIANA LOPES C. DE ALBUQUERQUE | MARIANA ROCHA DE M. DA SILVA | MARIANA RODRIGUES COUTINHO | MARIANA SCHMID BLATTER MOREIRA | MARIANA YOSHIOKA | MARILENE DE SOUZA P. DA CUNHA | MARÍLIA ABRAHÃO DE ARAÚJO | MARILIA TEDESCHI SCHIAVOLIM | MARINA BASILIO DE ALMEIDA COSTA | MÁRIO DE SOUZA | MARIO LUIS DE CARVALHO | MÁRIO SÉRGIO DE PINA RIBEIRO | MARISA KEIKO MATSUDA NISHIMAKI | MARISTELA UETA FUNARI | MARLISE CAMPANELLA BASTOS | MARTA ELIZABETH COLIN | MARTA MARIA MOTA PEIXOTO | MARTA VARELLA SAVINO | MARTIELO CABELO BORELLI FRANCO | MASSAYUKI KAWAKITA | MATEUS ZEGRINI NASSAR GARCIA | MATHEUS DIAS DE SIQUEIRA | MAURICIO CARREIRA SOARES | MAURICIO DE MIRANDA SILVA | MAURICIO FERREIRA SIQUEIRA | MAURÍCIO FRANCISCO CASOTTI | MAURÍCIO GOMES NORKUS | MAURÍCIO JOSÉ AZEVEDO PINTO DOS SANTOS | MAURICIO KENJI ARAKAKI | MAURÍCIO KIYOSHI SUGA | MAURICIO NAEGELE DA CRUZ | MAURICIO SGARBI GOULART | MAURÍCIO VILLA D'ALVA | MAURO AUGUSTO AGUAYO LEIVA | MAURO BEZ | MAURO CESAR PEREIRA | MAURO MOSCZYNSKI | MAURO RODRIGO | MAURO SÉRGIO MANTOVANO | MAYRA CARVALHO DE OLIVEIRA | MAYRA CRISTINA FALAVIGNA | MICHEL SILVA DAROS | MICHELE DANIEL PAES | MICHELLE BEATRICE FERNANDES | MICHELLE DE MELLO NARESSE | MILENA DE OLIVEIRA CÂMARA | MILTON LOPES ANTELO FILHO | MOACIR DE MATTOS BIANCHINI | MOISÉS ALVES LOPES | MOISÉS FALCO | MÔNICA AFFONSO FERREIRA MATION | MÔNICA APARECIDA MARTINS | MONICA BAETA GUERRA | MÔNICA CORREIA VILELA | MÔNICA DE C. FERNANDES BASSOI | MONICA JANI DRUMOND DE AMORIM | MONICA MARIA MELO | MÔNICA MARIA ORSOLINI | MONICA RENATA COSTA BURITY | MÔNICA RENATA ROCHA BRASIL DOS SANTOS | MÔNICA RIBEIRO MARQUES | MÔNICA SATIE KINCHOKU | MORGANA BELUCI DA SILVA GARCIA | MURILO DIAS CAMARGO | MYRIAN THEREZA REYS BASTOS | NADIA CRISTINA SILVA KUSHIDA | NATALI ZAMPRONI FEITEIRA | NATALIA MATTOS LUIZ | NATALIE MOSCARDINI BORBA GAMBERINI | NATHÁLIA GOMES DE ALMEIDA | NEIDE APARECIDA FERREIRA VILELA PEREIRA | NÉLIA DE FATIMA LEONARDO SOUSA | NELSON ANTÔNIO MARTINS PERES | NELSON DE ANDRADE ROCHA | NELSON IKEDA | NEWTON RAFAEL ZUPPO | NICHOLAS DE PICOLI ZANE | NILCELI GONÇALVES DOS S. TALIASSAQUI | NILO CESAR BARBOSA JUNIOR | NIZIA MARIA LOPES DE SOUZA | NORBERTO RAIMUNDO DE GOES JUNIOR | NORIVAL SÉRGIO DA SILVA | NUNO FILIPE MENDES DE OLIVEIRA PEREIRA | OCTÁVIO JOSÉ UNTI NORONHA | OCTAVIO PIERANTI FILHO | ODAIR JOSÉ DA SILVA | OLIVIA TERENCE SAA | OLIVIO DIONISIO JUNIOR | OSCAR AFONSO WONG CHAN | OSMAR S. KAWABATA | OSMUNDO JUSTE DE OLIVEIRA | OSVALDO ALBERTO FARIA | OSVALDO ALVES DE OLIVEIRA | OSVALDO BERNARDO NETO | OSWALDO BORO | OTÁVIO SOUZA PIRES | OTHON BARDELA | OVÍDIO ARANTES MOREIRA | PASCOAL BRACCO | PATRÍCIA ANDRADE LEITE | PATRÍCIA CAVALCANTI R. LOPES | PATRÍCIA COHEN | PATRICIA CRISTINA C. SIBINELLI | PATRICIA DE CARVALHO GEMMAL | PATRICIA MARIA MOREIRA ESCALERA | PATRÍCIA PARLATO | PATRÍCIA RAMOS GASPAR RENNÓ | PAULA BOGAR SYLVESTRE | PAULA CUNHA LIMA GIUDICELLI | PAULA HIROMI KIMURA PROCHNOW | PAULO ACCIOLY FRAGELLI | PAULO ADABO | PAULO ALVES PASCHOAL | PAULO ANTÔNIO AROUCA | PAULO CORRÊA DA SILVA MEYER | PAULO HAMILTON XIMENES | PAULO HENRIQUE ANDRADE STIPP | PAULO HIROSHI KOYAMA | PAULO MARTINHO DE A. SOBREIRA | PAULO ROBERTO BUFACCHI MENDES | PAULO ROBERTO PEREIRA CEZAR | PAULO SALVAIA | PAULO SERGIO FIGUEIREDO | PEDRO BUARQUE FRANZOSI | PEDRO CARMO ZITI | PEDRO HENRIQUE MORSCH MAZZONI | PEDRO MARQUES DOS SANTOS VENTURA | PEDRO MAZZINI PARRA | PEDRO MEDEIROS CUNHA LIMA | PEDRO PAULO VUOLO | PEDRO PEDINI | PEDRO RODRIGUES MARIANO | POLIANA DE OLIVEIRA LOPES | PRISCILA RIBEIRO GOMES | PRISCILA ROCHA OLIETE | PRISCILLA DA SILVA LOPEZ | PRISCILLA LAURETE DE AQUINO TELES | RACHEL DE BRITO JERONYMO BERMÚDEZ | RACHEL LIMA DE FARIAS | RACHEL PEREIRA BARBOSA | RAFAEL AUGUSTO GONZALEZ FARES | RAFAEL CARREIRO DA SILVA | RAFAEL CARVALHO FARIA ANDRADE | RAFAEL COLOMBO COSIN BIANCHI THOMAZ | RAFAEL DOMINGOS DA SILVA PINA | RAFAEL EIJI TOMA | RAFAEL GOMES ANGELO | RAFAEL HENRIQUE LEOPOLDINO | RAFAEL HIROMI YOSHIHARA | RAFAEL MACENA DE SOUZA COSTA | RAFAEL MAMEDES DA SILVA | RAFAEL MENDES TAVARES | RAFAEL MONTEIRO DE BARROS GRANDIS | RAFAEL MOULIN PINHEIRO | RAFAEL NERI MENEGUCI | RAFAEL RODRIGUES SEGOND | RAFAEL SELVAGGIO VINAS | RAFAEL VIANNA SLOBODA | RAFAEL VICENTIN ESTEVAM | RAFAEL VIEIRA DE SOUZA | RAFAEL ZORZETTI PEREIRA | RAFFAEL ELIAS VAZ DA SILVA | RALPH HAYASHI XAVIER | RAPHAEL DE LACERDA FAVILLA | RAPHAEL LAPORTA JACOMINO | RAPHAEL SILVA PINTO FREITAS | RAPHAELA DE PAULA MACHADO | RAQUEL AMARAL SCHMIDT | RAQUEL CARTOLARI ORTEGA | RAQUEL NUNES PINA | RAUL ANTONIO DEL FIOL | RAUL BARBOSA SANTOS | REBECA SALAMANDAC MOYSÉS | REGINA CÉLIA CAMILLI | REGINA ELIZABETH LORENA ASSUMPÇÃO | REGINA LÚCIA TERUYA KONNO | REGINA TAMIKO MATSUZAWA PENEDO | REGINALDO AUGUSTO SILVA | REGINALDO LADVIG OSWALDO | REGINALDO PIRES VIEIRA | REINALDO JOSÉ TEIXEIRA | REINALDO ROCHA DE SOUZA | REINALDO TADAO ISHII | RENATA APARECIDA CAJUELA | RENATA CRISTINA SERRAZES ARAUJO | RENATA DE ALMEIDA BENDELA | RENATA DE AVILA KEIDEL | RENATA DE OLIVEIRA PEREIRA RANDI | RENATA GRACIANO DA SILVA | RENATA GUMERATO AGUIAR | RENATA MACHADO DE OLIVEIRA MARCONDES | RENATA MARINE DE MORAES | RENATA TEIXEIRA DE ALBUQUERQUE | RENATO ALBARELLO | RENATO ALVES DESMARAIS | RENATO CACURE | RENATO CARLOS CREPALDI | RENATO FONSECA OLIVEIRA | RENATO MAIA BEANI | RENATO PIRES GRANDINI | RENATO RIBEIRO FREIRE | RENATO SOUZA SANTIAGO | RICARDO AGUIAR GUIMARÃES | RICARDO ALEXANDRE DE OLIVEIRA MARÇAL | RICARDO ALEXANDRE ESTEVES MENDONÇA | RICARDO ALFREDO SEABRA RAVACHE | RICARDO ALVES PARENTE | RICARDO CRAVEIRO DE AZEVEDO | RICARDO DE ABREU SOFIATTI | RICARDO JOSÉ DOS SANTOS | RICARDO KADLEC | RICARDO LORENZ BARBOSA | RICARDO MECELIS | RICARDO MEIRELLES DA SILVA | RICARDO MOREIRA DE A. BERNARDO | RICARDO PEIXOTO DA SILVA | RICARDO PEREIRA BRAGA | RICARDO RIBAS | RICARDO TAKESHI UEMURA | RICARDO TASSO ROSSI | RICARDO TEIXEIRA | RICARDO YOSHIAKI KOKI | RICCARDO GAETANO F. MODICA | RITA DE CÁSSIA OLIVEIRA MENEZES | RITA DE CASSIA TRÉZ | ROBERSON BRAZNICK | ROBERTA GUIMARÃES BONAMIGO | ROBERTA MALUF SECCO | ROBERTO ALCANTARA BRAVO | ROBERTO BOROWSKI | ROBERTO CARLOS CRISOSTOMO | ROBERTO NEVES TOLEDO | ROBERTO PANINI | ROBERTO QUINTELLA DE PAIVA MEIRA | ROBERTO RAMPAZZO | ROBSON HIDEKI ITONAGA | RODNEI MAGNO DE OLIVEIRA | RODNEY DE BARROS FARIA | RODOLFO DE MELO ROCHA | RODOLFO FERNANDES RIBEIRO | RODRIGO ALVARENGA CALDEIRA | RODRIGO ALVES CUPOLILLO | RODRIGO ARAÚJO DE F. OLIVEIRA | RODRIGO DE OLIVEIRA CAMPOS | RODRIGO DOS SANTOS | RODRIGO FERREIRA PASSOS | RODRIGO FORNASIER DE SÁ MOREIRA ROCHA | RODRIGO FOSCHIANI | RODRIGO GIL | RODRIGO GONÇALES | RODRIGO GOULART DOMINGUES | RODRIGO HIROSHI RUIZ SUZUKI | RODRIGO LEITÃO PUNARO BARATTA | RODRIGO LUIZ DA CRUZ | RODRIGO MAGALHÃES DE OLIVEIRA | RODRIGO MARIO VIANI | RODRIGO MIGUEL DE OLIVEIRA | RODRIGO MIGUEZ GOMES | RODRIGO NUNES PEREIRA | RODRIGO OCTÁVIO FRANÇA FABRINI | RODRIGO RAMOS VIEIRA | RODRIGO ROSEIRA CARVALHO | RODRIGO SEISHO HANASHIRO | RODRIGO YAMASHITA | ROGER GOMES BENTES | ROGÉRIO ALVES RABELLO | ROGÉRIO ANTONIO DE SOUZA | ROGERIO CRISTIANO BARBOSA | ROGÉRIO DE C. 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LAFRATTA DI PASQUALE | ROSANA BRETZEL | ROSANA EGYDIO | ROSANA FLORENCIO DA SILVA | ROSÂNGELA HIPÓLITO DOS SANTOS | ROSELY LUCIANO BEZERRA | ROSILEI SILVA BUENO DE GODOY | ROSIMEIRE EGYDIO | ROZENILDA PEREIRA DA SILVA | ROZINEI FARIA REZENDE | RUBENS BRACALE | RUBENS CUSTÓDIO | RUBENS RODRIGUES FILHO | RÚBIA BASSO FARIA DE OLIVEIRA | RUI MARCELINO LEITE | RUI NEVES | SABRINA TEIXEIRA TOLEDO | SANDERSON NOGUEIRA DIAS | SANDRA DA SILVA MENDES | SANDRA REGINA AZZARI | SANDRO IWAKURA | SANDRO RODRIGO SILVEIRA NOLASCO | SANDRO WILLIAM CRUZ | SARA MOREIRA GOMES | SAULO CONTRERA GOMES | SÉRGIO APARECIDO RIBEIRO | SÉRGIO AUGUSTO OLIVEIRA PEREIRA | SÉRGIO BASSI | SÉRGIO BERNARDES NUNES | SÉRGIO FIRMINO DE OLIVEIRA JUNIOR | SÉRGIO JOSÉ AINBINDER | SÉRGIO LUIZ P. DO NASCIMENTO | SÉRGIO LUNARDI LOPES | SERGIO MENDES NEVES | SÉRGIO YOSHIOKA | SHIGUERU HÉLIO CAVATA | SHIRLENE DO NASCIMENTO DE MORAIS | SHUNJI GILDO ABE | SIDDARTHA NASSIF FREIRE DE SOUZA | SIDNEY ALEXANDER CHAN | SIDNEY LOPES COUTO | SILAS ALVES GUIMARÃES JÚNIOR | SILVANA TERUKO MIZONO VIEL | SILVIA ARANTES SANTOS | SILVIA ELIANA JOSEFICK MARTINS | SILVIA HELENA FRANZOLIN DA CUNHA | SILVIA LEAL SOARES | SILVIA MARIA APTUR | SILVIA MORAES DE SOUZA | SIMONE SAYURI FUJIMOTO SAMPEI | SÔNIA GOMES DE ALMEIDA ALEXANDRE | SORAIA CRISTINA FELIX DA SILVA | STANLEY SANTOS DE ARAÚJO | STEFANO GUIMARÃES GIUSINI | SULLIVAN DE SOUZA DANTAS | SUZANA DE OLIVEIRA BIANCO | SUZANA MATOS DE ABREU | SUZY PEDROSA ANGELEAS | SYLVIO RODRIGUES DA SILVA | TADEU FERNANDES CAPELLA | TAÍSA TEIXEIRA DE MENDONÇA | TAKASHI NAKAZIMA PEÇANHA | TALES RENATO GUERRA | TANIA LUZIA CASA DE VITO | TATIANA CARVALHO P. S. SANDOVAL | TATIANE DE OLIVEIRA | TATIANE DIAS TEIXEIRA DA PAZ | TATIANE ESCOBAR GAVA | TATIANE SILVA ARAÚJO | TERESINHA B. DE B. TOJAL RAMOS DOS SANTOS | THAÍS ALMEIDA DE LIMA REIS VIEIRA | THAIS CRISTINA MARQUES VIANA | THAISA SILVA CASTANHEIRA | THALES LARANJEIRA MALTESE | THALITA VIEIRA RAMOS | THAYS DE ALMEIDA RAPOSO | THIAGO ARAUJO EBOLI | THIAGO ARTHUR RODRIGUES | THIAGO DEMARCO PUCCINI | THIAGO ESPALLARGAS LANCONI | THIAGO FELIPE CORREALI | THIAGO HENRIQUE DE ALMEIDA BARQUETTE | THIAGO MARCONDES FAUSTO | THIAGO MENEZES DE OLIVEIRA | THIAGO PEREIRA DA SILVA | THIAGO RODRIGUES DA ROCHA | THOMAS ROBERT KIESSHAU | THIAGO FERREIRA DA SILVA SEABRA | TIAGO JOSE SPINELI | TIAGO MARIN CARNEIRO | TIAGO MARTINS DE ALEXANDRE | TIAGO OCTAVIANO PRIMINI | TIRZA CARDOSO FERREIRA RODRIGUES VARGAS | TOMAZ CARVALHO DE OLIVEIRA MARTINS | TOMIO TORII | TONY CHI YUAN WANG | UDO GUSTAVO VON BLUCHER | UILSON RUAS PENNAFIEL | URIAS BITTENCOURT NETTO | VAGNER BRAGA | VALDECI JOSÉ DA SILVA | VALERIA DE FUSCO PEREIRA | VALÉRIA TEIXEIRA LIMA | VALMIR ROGÉRIO TROVO | VALTER LUIZ DUARTE DOS SANTOS | VALTER PILARES JÚNIOR | VALTER SCHIAVETTI | VANCLEIRES RIBEIRO DE SOUZA | VANESSA FERNANDA FRANCO OLIVEIRA | VANESSA GOMES DA SILVA | VANESSA GUESSI | VANESSA PACHECO LOPES | VENICIUS GONCALVES PEREIRA | VERA APARECIDA DE FIGUEIREDO | VERA LÚCIA HANADA | VERA LUCIA UVA DO AMARAL | VERÔNICA CONTE REYES | VICTOR FERNANDO RANGEL RAMALHO | VICTOR MELLO IGREJAS | VINICIUS DIOGO COVER | VINÍCIUS LOBACK ATALLA | VINÍCIUS MENDONÇA ALVARENGA | VINÍCIUS OLIVEIRA DE SOUZA | VINÍCIUS PECLAT DE CASTRO | VINICIUS PINHO DE BRITO | VINICIUS SANTOS SILVA | VINICIUS TORRES FERREIRA DO AMARAL | VIRGÍNIA HELENA DE MOURA | VITOR DA SILVA ALVES | VÍTOR DE PAULA PÊGAS FERREIRA | VITOR DORO REINA | VIVIEN WINKLER | WAGNER ANTONIO DEFENSOR FILHO | WAGNER CARDOSO DE SOUZA | WAGNER CARLOS PRADO | WAGNER DA SILVA GABRIEL | WAGNER DO AMARAL JUNIOR | WAGNER DUARTE MARTINS | WAGNER LUIZ GOUVEA | WAGNER TIROLLI | WALLACE FREIRE FERREIRA | WALTER NORBERTO LIMA JUNIOR | WANDERLEY BRASIL BAPTISTA FILHO | WANDERLEY SIQUEIRA VIANA | WELLINGTON DOS SANTOS CORRÊA | WGLASTONIO LEITE DE SOUSA | WILLIAM BERTUCCI VIAIS | WILLIAM ESTÉFANO DE SOUZA | WILLIAM JUNIO SILVA MACHADO | WILLIAM SANTOS DOS ANJOS | WILLIAM SCHINDHELM GEORG | WILSON DA SILVA NOVAES | WILSON MASAHIRO KOMIDO | WILSON VICENTIN | WLADIMIR DONOLA JÚNIOR | YARA SILVIA REBELLO MARQUES | YASSUKI TAKANO | YASUAKI ITO | YURI SAMPAIO | ZENILDA BARBOSA RIBEIRO 53 PROMON S.A. MANAGEMENT TEAM BOARD OF DIRECTORS (as at April 8, 2010) LUIZ ERNESTO GEMIGNANI Chairman GILSON G. KRAUSE Board Member LUIZ FERNANDO T. RUDGE Board Member LUIZ GONZAGA MARINHO BRANDÃO Board Member RAUL ANTONIO DEL FIOL Board Member JOSÉ GUIMARÃES MONFORTE Board Member (independent) EXECUTIVE COMMITTEE (as at April 8, 2010) LUIZ FERNANDO T. RUDGE Chief Executive Officer AS AT APRIL 8, 2010, GENERAL MEETING FELIPE ALCEU AMOROSO LIMA OF SHAREHOLDERS IN PROMON S.A. (as at June 2010) Executive Director GILSON G. KRAUSE Executive Director IVO GODOI JUNIOR Executive Director NOVOS NEGÓCIOS IVO GODOI JUNIOR Executive Director STAFF HELOISA R. DE CAMPOS MELLO Director, Legal MARIA CRISTINA VARALLA MENDES Director, Finance MILTON LOPES ANTELO FILHO Director, Organizational Affairs NEWTON RAFAEL ZUPPO Director, Auditing 54 PROMON ENGENHARIA LTDA. PROMONLOGICALIS LATIN AMERICA LIMITED TRÓPICO SISTEMAS E TELECOMUNICAÇÕES S.A. FUNDAÇÃO PROMON DE PREVIDÊNCIA SOCIAL BOARD OF DIRECTORS BOARD OF DIRECTORS BOARD OF DIRECTORS JENS MONTANANA PAULO ACCIOLY FRAGELLI LUIZ ERNESTO GEMIGNANI Executive Director, Operations LUIZ ERNESTO GEMIGNANI LUIZ ERNESTO GEMIGNANI CLARINDO CORAZZA MOISÉS FALCO LUIZ FERNANDO T. RUDGE LUIZ FERNANDO T. RUDGE LUIZ FERNANDO T. RUDGE IVO GODOI JUNIOR HELOISA R. DE CAMPOS MELLO MÁRIO SÉRGIO MARTINS FIALHO HELOISA R. DE CAMPOS MELLO HÉLIO MARCOS M. GRACIOSA PAULO ACCIOLY FRAGELLI EXECUTIVE COMMITTEE AND DIRECTORS GILSON G. KRAUSE Chief Executive Officer ERIC LAZARE F. ROSENTHAL Executive Director, Knowledge Management PAULO M. A. SOBREIRA Chairman (Logicalis) Executive Director, Sales CARLOS LORENZO HUGO O. BRODSKYN IAN COOK Director (Logicalis) OCTAVIO PIERANTI FILHO MARK ROGERS (Logicalis) Director (Logicalis) LUIZ CLAUDIO CAMPOS RIBEIRO NIGEL DRAKEFORD-LEWIS Director, Finance CÉSAR ROBERTO DE OLIVEIRA BROCHADO Project Director CÍCERO GAGEIRO FERREIRA Project Director CÍCERO V. F. FACCIOLLA Project Director JOBEL FREITAS DA SILVA Technical Director, Civil JORGE RODRIGUES PATRÍCIO Project Director LUIS EDUARDO SOZIO Technical Director, Geotechnics LUIZA MARIA B. CARNEIRO Project Director MAURICIO SGARBI GOULART Project Director (CPqD) CLÁUDIO APARECIDO VIOLATO (CPqD) EXECUTIVE COMMITTEE RAUL ANTONIO DEL FIOL Chairman TAMAS MAKRAY VICENTE PAIVA CORREIA LIMA SUPERVISORY BOARD ADILSON AUGUSTO PERES Chief Executive Officer CLAUDIO PFISZTER (Logicalis) JOSÉ FERNANDO CARNIEL MARIA CRISTINA VARALLA MENDES OPERATING COMMITTEE (OPCO) OLÍVIO DIONÍSIO JUNIOR EXECUTIVE COMMITTEE LUÍS EDUARDO SYM CARDOSO Chief Executive Officer, PromonLogicalis Latin America Ltd. JOSÉ RODRIGO PARREIRA Vice President, PromonLogicalis Latin America Ltd. CÁSSIO RICARDO DE MOURA Director, Sales Director, Technology PAULO ANTONIO AROUCA Director, Finance, Administration, Human Relations & Systems LUIZ GONZAGA MARINHO BRANDÃO Chief Executive Officer MÁRIO SÉRGIO DE PINA RIBEIRO Director MARCIA FERNANDES KOPELMAN TOMIO TORII Director, Operations Director WAGNER TIROLLI Chief Financial Officer, PromonLogicalis Latin America Ltd. JOÃO CARLOS CERNACH FASS Director SILVINA BLAIOTTA JOSÉ RAFAEL JANINI ORTIZ Director, Business Development INSTITUTO RAZÃO SOCIAL MANOEL MARCILIO SANCHES BOARD OF DIRECTORS Chief Financial Officer, Logicalis Southern Cone MANAGEMENT BRAZIL LUÍS EDUARDO SYM CARDOSO Chief Executive Officer JOÃO A. G. ALBANEZI MAURO CESAR PEREIRA Project Director Executive Director, Business Development PATRÍCIA CRISTINA C. SIBINELLI CÁSSIO RICARDO DE MOURA Director, Professional Services Operations Chairman Director, Finance & Administration REGINALDO LADVIG OSWALDO Director, Business Development Director, Business Development CARLOS M. SIFFERT Chairman RICARDO PELEGRINI ( IBM ) (as at June 2010) JOSÉ PAULO SOARES MARTINS (Gerdau) ARALY PALÁCIOS MULLCUE Manager RODNEY DE B. FARIA Director, Operations SÉRGIO LUIZ P. DO NASCIMENTO HERBERT J. AZEVEDO Director, Commercial Engineering INSTITUTO DE TECNOLOGIA PROMON WILSON VICENTIN MARCOS THEODORO SIMON SIQUEIRA BOARD OF DIRECTORS ÁLVARO BRAGANÇA JÚNIOR CARLOS A. M. PINGARILHO ANDRÉ LUIZ CASTELLO BRANCO LUÍS MINORU SHIBATA HUGO O. BRODSKYN GUILHERME JORGE DE M. VELHO RENATA DE OLIVEIRA P. RANDI RICARDO CORRÊA OLIVEIRA MARTINS IVAN CRUZ FURTADO TÂNIA L. CASA DE VITO JOSÉ CARLOS DALLA GREPPE ANA CAROLINA KLIEMANN JOSÉ OCTAVIO L. DE ALVARENGA LÍGIA SENISE FERREIRA BUSSAD Technical Director, Processes Project Director Project Director Director, Business Development Director, Business Development Director, Business Development Director, Business Development Director, Business Development Director, Business Development Director, Business Development, Corporate Market Director, Technology Director, Consulting Director, Marketing & Partnerhips PAULO ACCIOLY FRAGELLI Chairman LUIZ ERNESTO GEMIGNANI Executive Director Director, Human Relations Manager, Legal Manager, Management Systems ANTONIO A. VELLASCO FILHO Director, Systems & Administration IVAN COZACIUC Director, Management Systems MARCIA FERNANDES KOPELMAN Director, Human Relations & Communication MÁRCIO EMÍDIO GAVIOLI Assistant Director, Tax Planning MÁRIO SÉRGIO DE PINA RIBEIRO Assistant Director, Treasury 55 Coordination PROMON — COMMUNICATION UNIT Text PROMON ITPRESS Revision ESCRITA Edition and design PUBLIQUE-SE Graphs DÁRKON VIEIRA ROQUE Photographs JOÃO LUIZ MUSA PROMON ARCHIVES Printers IPSIS GRÁFICA VERSION IN PDF FORMAT AVAILABLE AT WWW.PROMON.COM.BR AV. PRES. JUSCELINO KUBITSCHEK 1830 04543-900 SÃO PAULO SP BRASIL WWW.PROMON.COM.BR PROMON S.A. AV. PRES. JUSCELINO KUBITSCHEK 1830 04543-900 SÃO PAULO SP BRASIL WWW.PROMON.COM.BR
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