Moving TogeTher
Transcription
Moving TogeTher
Moving Together The VfL Wolfsburg Sustainability Report www.vfl-wolfsburg.de Engagement and responsibility This sustainability report is the first of its kind published by VfL Wolfsburg. This sustainability report is the very first of its kind published by VfL Wolfsburg. For this very first time, it provides a bundled overview of the club’s achievements in the field of corporate social responsibility (CSR) and also represents the first phase of regular CSR reporting. It emphasises the fact that VfL Wolfsburg considers the subject of sustainability and sustainability improvements to be top priorities. This first report makes public the full spectrum of the club’s activities to emphasise the broad-based social engagement of VfL Wolfsburg. There has deliberately been no preselection or restriction in this regard. The contents of the individual chapters are based on talks and discussions with the members of staff responsible. They set out the basic understanding of CSR in the club. All contents refer to and are with respect to the VfL Wolfsburg-Fußball GmbH in its entirety. This report is intended for fans, employees, partners and sponsors of VfL Wolfsburg, as well as for Volkswagen AG. It is also intended naturally to address NGOs, stakeholder organisations, representatives from the fields of politics, the social environment as well as science and research. To this end it is available in both German and English language versions. Reflecting the requirements expected of a sustainability report, a classic reporting structure has been chosen. Again, this is a move with which the club seeks to emphasise how seriously it takes both its engagement and the reporting thereof in all respects. The report starts with a portrait of the VfL Wolfsburg football club. The chapter on Strategy and Management describes the structural alignment of the club as well as its strategic approach. Information about dealings with suppliers is also integrated in that section. The chapter on Employees highlights the high priority given to people by VfL Wolfsburg and its social engagement. The Ecology chapter sets out all the club’s activities focusing on the environment and climate under the motto “We Believe in Green”. Society, as the core element of VfL Wolfsburg’s social engagement, is described in the next chapter. The final chapter then describes fans and club members as key stakeholders and the club’s fair and respectful interaction with them. For more information and news about all of these issues, please visit the club’s website at www.vfl-wolfsburg.de; all contents on the subject of sustainability are available in the www.vfl-wolfsburg.de/social section. The period covered by this report is basically the 2010/2011 and 2011/2012 seasons. Where useful to clarify certain subjects, contents have also been included from previous years. There is no structural focus on calendar years, because the club’s activities are themselves not based on an annual timescale. The VfL Wolfsburg sustainability report will be published on a two-year schedule, with the next report planned after the 2013/2014 season. It should be noted that for purposes of simplicity the report mainly uses the masculine singular form: it is stated explicitly that this writing style is inclusive of both male and female genders. The VfL Wolfsburg CSR report is compliant with the current standards of the Global Reporting Initiative (GRI) GRI 3.1 and the IÖW/future e.V. in order to allow comparability with other sustainability reports. GRI has reviewed the contents and confirmed that the report is compliant with Application Level B. 2 | 3 content Content Welcome by Klaus Mohrs, Lord Mayor of Wolfsburg Foreword by Thomas Röttgermann, Managing Director of VfL Wolfsburg-Fußball GmbH A club writes history – VfL Wolfsburg from 1945 to the present day Strategy and Management With warmth and understanding on the path to the top Moving forward together – Management and Supervisory Board of VfL Wolfsburg-Fußball GmbH Rooted in the region – active worldwide Together in partnership – VfL Wolfsburg and its partners Interviews Katrin Bornschein – teacher at the Erich-Kästner primary school in Weddel Nico Briskorn – Director Corporate Social Responsibility of VfL Wolfsburg-Fußball GmbH Gudrun Kneiske-Spitze – Wolfsburg health and social affairs representative Olaf Tschimpke – NABU President Liesel Westermann-Krieg – silver medallist at the 1968 Olympic Games and Muuvit ambassador Employees Responsible employer Making players fit for life after sport Fit for the office – health offers for administrative staff Ecology Believe in Green Leaving a green legacy – reducing CO2 emissions A heart for Wolves Society VfL Wolfsburg – more than a sports club Education projects make learning fun Combined strength in the fight against intolerance Inspiration for a healthy lifestyle Fans 4 5 6 10 12 13 14 19 20 22 24 26 28 29 30 32 34 35 36 38 40 45 46 48 50 52 54 Solidarity is a major factor In close contact with the fans – Fan Liaison Officers of VfL Wolfsburg A club for young and old Always a sympathetic ear for VfL fans – Fan Project and Wolfsburg Supporters 56 58 60 62 64 Programme 66 GRI index 68 Imprint 71 Promoting cooperation Lord Mayor of Wolfsburg Klaus Mohrs discusses VfL Wolfsburg’s social engagement. Football in Wolfsburg is one of the main attractions for sports fans in the town and the region overall. Since the promotion of VfL Wolfsburg into the B undesliga First Divison in 1997, between 20,000 and 30,000 fans regularly visit the home matches at the Volkswagen Arena in Allerpark. VfL Wolfsburg football club achieved its greatest success in season 2008/2009 when it won the German championship for the first time. While professional football at VfL Wolfsburg is known far beyond the city limits, there are many other activities which are also very successful. The club is not only in the premier league in sporting terms, it is also outstanding in its social engagement. Thanks to its innovative projects it has helped foster better co-operation within society and embodies the values of a modern club in a clearly focused way: team-orientated, innovative, sustainable. VfL Wolfsburg has established itself as an excellent ambassador for the town and the region. In the name of the council and the administration of the city of Wolfsburg as well as on behalf of all citi- zens of Wolfsburg, I would like to express my very warmest thanks to the club for its outstanding activities for the good of society as a whole. An indispensable aspect of corporate social responsibility is transparency. This first sustainability report of VfL Wolfsburg presents information about its social engagement and shows what the club is doing for our region – along the lines of “Do good and talk about it”. VfL Wolfsburg has developed into a dependable partner with whom we are pleased to jointly shape the future of Wolfsburg. We are proud of the sporting and the charitable achievements of the club which have enriched the town and the region. The city of Wolfsburg is doing everything it can to ensure that the collaboration with the club continues to work so well and that joint successes can again be celebrated in the future. The club lives above all from the support of its fans. And therefore, as Lord Mayor, I always keep my fingers crossed for the players and regularly watch the sporting action from the stands. Yours, Klaus Mohrs Lord Mayor of Wolfsburg 4 | 5 Foreword Using publicity to set an example Thomas Röttgermannn, Managing Director of VfL Wolfsburg-FuSSball GmbH, discusses the club’s self image. Football is everything. Football is excitement, emotion, passion. But football is also all about accepting responsibility. As a football club, we are in the focus of public interest. It is our intention to use this high level of attention to play a proactive role and set a good example, in order to motivate people to think and to join in. We have come up with a name describing our activities. We want to get things ‘Moving Together’. This sustainability report is intended to explain the depth of VfL’s engagement in corporate social responsibility and illustrate that we are following a structured approach in these activities. Sustainability is now an integral part of everything at VfL. At the same time, we realise we are only one small part of the whole. It is for this reason that we not only wish to provide full information about our CSR ac- tivities, but also and above all we hope to motivate you to join together with us in the future to achieve and move still more. Education, integration, environment and health are subjects which are of fundamental importance to us. They are the core areas in which we have been able to move, implement and achieve a great deal with the support of our competent social partners. We are not treading water. ‘Kick-off VfL – 100 schools & 100 associations’ was the platform for our regional activities and with Wolfsburg United we have now raised our engagement to an international level. May I ask of you, dear Reader, to cast a critical eye over the contents of this report. Please do not hesitate to share your ideas with us – after all, our motto is ‘Moving together’. Football is everything. And yet much, much more. Yours, Thomas Röttgermann Managing Director of VfL Wolfsburg-Fußball GmbH A club writes history The atmosphere in Wolfsburg, a working town, and in particular the closeness to Volkswagen AG have both had a strong and longterm influence on VfL Wolfsburg. With a current membershipof 20,000, the club is one of the largest sports clubs in Lower Saxony. Established on 12 September 1945 as a physical fitness club, VfL Wolfsburg celebrated its first major success in 1954 when it was promoted into the Oberliga Nord, at that time Northern Germany’s top football league. The club was relegated after five seasons, but in 1963 the club again hit the headlines when it won the Lower Saxony championship. The club qualified in season 1973/74 for the newly created 2. Bundesliga Nord (West German League Second Divison North). After many years in the doldrums the club again achieved promotion in 1992 into the national Second Division. The club was able to consolidate its position in that division in the years thereafter and thanks to continuous improvement established itself at the top of the division’s table. In 1997 VfL Wolfsburg came second in the Second Division, gaining it promotion into German football’s top division, the Bundesliga. Only one short year later it took part in the European Cup for the first time. The club then gave frequent signs of being able to repeat that unexpected success. For example, in seasons 2001/2002 through 2004/2005 it finished in the top eight or top ten teams and became Germa- ny’s record holder for participating in the UI Cup. In seasons 2005/2006 and 2006/2007 VfL Wolfsburg had to fight to stay in the top division, but overall this was a phase in which it consolidated its position in the league. After an almost total restructuring of the team, the club ended the 2007/2008 season as fifth in the table, again earning a place in international competitions after a long gap: Efforts culminated at the end of season 2008/2009 with the club crowned as German champion for the first time in the club’s history. Organised for long-term success On tour up North: The team bus used by Vfl Wolfsburg for away games during its time in the Oberliga, visiting teams like the then very successful Hamburg SV, Werder Bremen, Bremerhaven 93 and Holstein Kiel. At that time the Oberliga had 5 divisions: North, West, Southwest, South and Berlin. Until the formation of the Bundesliga in 1963 it was the highest class in the Federal Republic. Vfl Wolfsburg took active part from 1954 to 1959. Following the German football association’s resolution in 1998 that allowed joint stock corporations to take up shares in professional football teams playing in German football leagues, VfL Wolfsburg split off its professional department, the 1st amateur team and the 1 A- and 1 Byouth teams to form the newly established VfL Wolfsburg-Fußball GmbH. Company shareholders initially comprised the Volkswagen AG and the original VfL Wolfsburg e.V., which subsequently on 12 December 2007 also transferred its 10 per cent GmbH (LLC) holding to V olkswagen AG. VW AG was therefore, as of that date, sole shareholder of the GmbH, which from 1 July 2003 also included the women’s Bundesliga football team transferred from WSV Wendschott. As the club’s owner, Volkswagen AG has a long-term interest in the club’s success, an interest not limited to financial aspects, but also on improving and enhancing Wolfsburg’s attractiveness. In sporting terms, the club seeks to establisha long-term presence in the top 6 | 7 Club portrait VfL Wolfsburg was the surprise German champion in 2009 after a sensational second half to the season. third of the Bundesliga table. The club is a medium-sized enterprise, but thanks to its closeness to Volkswagen AG it benefits from professional structures and many policies which regulate everyday operations and ensure aspects such as employee rights and equal opportunities. The central component of VfL Wolfsburg is the professional Bundesliga team, whose games enjoy exceptionally large public interest. This interest, by way of sponsorship, ticket takings, TV earnings and prize money from participating in the DFB Football Association Cup and international competitions, also helps generate the lion’s share of the club’s income. New arena with huge potential VfL Wolfsburg’s new home was inaugurated in 2002: the Volkswagen Arena opened providing capacity for 30,000 spectators. This capacity comprises 22,000 fixed and 8,000 variable spectator places, as well as facilities for VIP and business customers, helping create many new marketing possibilities. The overall costs for arena construction amounted to EUR 53 million; it is owned by Wolfsburg AG, a public-private partnership of the city of Wolfsburg and Volkswagen AG. The running of the Volkswagen Arena is the responsibility of VfL Wolfsburg-Fußball GmbH, in particular as it relates to organisation and stadium operations. Since its opening, the venue has been continuously further developed and in 2011 received the “Ökoprofit Stadion” (Ecological Stadium) award (see also chapter: Ecology). VfL Wolfsburg’s current plans at the Allerpark include the building of a new ministadium with a capacity of 5,000 spectators and including a training pitch. After completion in 2014 it will provide a venue for the women’s Bundesliga team matches and the U23 team. A multimedia world of adventure is also planned, suitable for providing an extra-curricular teaching facility. The old VfL Wolfsburg stadium in Elsterweg has already been partly demolished and from 2013 onwards is to pro- vide a practice stadium for track and field athletics for club and school sports as well as training facilities for the U23 and the women’s teams. Of great regional significance VfL Wolfsburg joins its parent company Volkswagen AG in being a major influence on the region’s positive image. As a Bundesliga team, VfL Wolfsburg has helped the city of Wolfsburg become known far beyond its immediate vicinity. For the local population the club is a key organisation which has enhanced the town’s recreational value. Because Wolfsburg’s inhabitants are on average very young, they tend to identify themselves less with their home town than is the case for towns having older populations. It is here that VfL Wolfsburg, with its also predominantly young fans, helps by stepping in to take on this identityforming function. Wolfsburg’s business community also benefits from the club’s success: during home matches the town centre is much livelier and tourism is flourishing. Sporting structures VfL Wolfsburg´s professional team is the flagship and the most important arrow in the club’s quiver. Although the club has only been in the top division of the Bundesliga since 1997 it has long been an established force in Germany football, a fact emphasized by its winning the German League Championship in 2008/2009. During the 2010/2011 season the club went through a period of some difficulties: the loss of many key players created great upheaval, with the squad seeing 15 new arrivals and 14 departures. A situation exacerbated by three different managers. In the end, VfL Wolfsburg only reached the last 16 in the DFB cup and finished the season as 15th in the table. During the 2011/2012 season, the club again delivered more stable performances and was 8th in the table when the season closed. The club has declared its intention of being in the top ranks of the Bundesliga over the long term. 2011/2012 season second in the table, after having previously moved between eighth and fifth places. This development means the team is qualified for the Champions League. In the 2011/2012 season the VfL Wolfsburg women’s team included four full national-team players, one U17 player and four international players. For season 2012/2013 the team now includes six full national players, four U20 national players, two U17 players and one international player. The women’s team currently plays at the VfL stadium in Elsterweg. The teams from the B-youth team upwards belong to VfL Wolfsburg-Fußball GmbH. The club’s youth work has been extremely successful in the past. For example, the A-Juniors (U19) were North German champions in 2011/2012 and German champions in 2010/2011. In addition, the team was the first German club to take part in the NextGen series and participate for a second time in the 2012/2013 season. The UEFA Under 19 European Championship is for the youth section what the Champions League is for the professionals. Playing in the Bundesliga North/Northeast section, the B-Juniors (U17) came second in 2011/2012 and fifth in 2010/2011. Promoting talents The Football Academy run by VfL Wolfsburg is both the centre and the best advertisement for its youth activities. Since opening in 2007 the centre has provided excellent conditions for training of talented youngsters. The philosophy of the organisation is to provide training for young players in a systematic, agerelevant fashion in keeping with ability and covering the aspects of movement and ball co-ordination, teaching of techniques, football-specific fitness, game and competition skills as well as personality development. The programme also includes training in school and personal aspects, developing team spirit, own responsibility and representation skills as well as providing all-round support and optimal training prerequisites. All basic principles and requirements applied by the Football Academy are set out in a written Code of Conduct. The U23 team is the foundation of the professional team; U23 manager is Lorenz-Günther Köstner, with Pablo Thiam responsible as Sports Director. The team plays in the Regionalliga Nord (Regional League North.) and over the last four years was able to continuously excel as the best second team of any club. During 2010/2011 they finished second in the table, 2011/2012 fourth. The team’s short-term goal is to move up into the Bundesliga Third Division in order to intensify its training effect. The U23 team currently plays at the stadium in Elsterweg. Successful women VfL Wolfsburg’s women’s team has enjoyed an unbroken spell in the women’s Bundesliga since 2006. Ralf Kellermann was appointed Manager in 2008, with Thomas Röttgerman as General Manager. The team has gone through a very positive evolution in the years past and ended the VfL Wolfsburg women’s team has consolidated its position in the Bundesliga in recent years: second place in season 2011/2012 takes them into the Champions League. 8 | 9 5th Place 2007/2008 1st Place 2008/2009 8 Place 2009/2010 th Professional bundesliga Club portrait Positions achieved by VfL Wolfsburg-Fußball GmbH professional, U23 and women’s teams over the last five seasons 15th Place 2010/2011 8th Place 2011/2012 6th Place 2007/2008 VfL won the Bundesliga championship in 2008/2009. The U23 team has been one of the regional league’s top teams for many years and the women’s team is playing in the Champions League for the first time in season 2012/2013. 8th Place 2008/2009 5th Place 2009/2010 7th Place 2010/2011 2nd Place 2011/2012 5th Place 2008/2009 2nd Place 2009/2010 Vfl ii regionalliga 2nd Place 2010/2011 4th Place 2011/2012 women’s bundesliga Strategy Lorem Headline And Headline Management Ipsum VfL Wolfsburg Vorspann etumaccepts velitas aute its responsibility: andem aut illatas the club as int has ut h arum into et a moditisiti specific plan sum re for aperum its wide-ranging quam dollasocial ne voluptatur, engagement custo blabore and remporionsed is fully committed mos qui diti – in consequae the region and veruntis beyond. restiamus. 10 | 11 Strategy With heart and understanding On The path to reach the top As a sports club with a long tradition, around 20,000 members and an even bigger fan club, VfL Wolfsburg is fully aware of its social responsibility. Ever since it was founded with an enthusiastic commitment to sporting activity and strong ambitions to get to the top of the table, the club’s philosophy has also always placed a high priority on social commitment – and this aspect considerably influences the policies it implements. This is also highlighted by the VfL Wolfsburg brand philosophy. its social responsibility: ‘Integrational innovation’, ‘Passionate team-orientation’ and ‘Sustainable success’. In combination, these values serve the overriding objective of VfL Wolfsburg: ‘We undertake football in such an integrated way that we will establish ourselves amongst the international leaders in the long term’. Working together with experts in a multi-phase process, the club took a very close look at the core of the VfL Wolfsburg brand. This process involved numerous interviews and group discussions, as well as online surveys with internal and external stakeholders – including VfL Wolfsburg and Volkswagen AG employees, sponsors, sports journalists and fans. Three brand values ultimately crystallised from this in-depth analysis – values which define the club and highlight its acute awareness of Its strategic approaches to the future orientation, as well as the planning and structuring of all of its activities, clearly reveal that the club has adopted the professional configuration of a commercial business in recent years. Powered by its employees, and in close co-operation with its parent company Volkswagen AG, it works with a strong focus and with united forces on sustainably establishing VfL Wolfsburg in the upper third of the German Bundesliga. 12 | 13 Strategy The managers of the VfL Wolfsburg-Fußball GmbH: Thomas Röttgermann, Klaus Allofs and Wolfgang Hotze. Achieving our goals jointly An organisation that works: VfL Wolfsburg-FuSSball GmbH has two vital committees in the form of the Management Board and the Supervisory Board. The responsibility for the business activities of VfL Wolfsburg was deliberately shouldered by a team to provide a broad foundation for the club’s commercial decision-making. The following responsibilities were delegated to the members of the Management Board: · Finance & Controlling, Chairman of the Management Board · Brands & Marketing, Organisation & Stadium Operations, Service, Human Resources, and Women’s Football · Licence Football & Football Academy · Several staff functions are assigned to the Management Board as a whole The managers are appointed, supervised, advised and dismissed by a Supervisory Board with up to twelve members, which is itself governed by a Supervisory Board Presidium. The Supervisory Board consists of representatives of the sole partner, Volkswagen AG, the Lord Mayor of the city of Wolfsburg Klaus Mohrs, as well as leading personalities in Wolfsburg’s economic and social life. Volkswagen Arena has been the Wolves’ home ground for ten years now and attracts football fans from throughoutthe region. Rooted in the region – active worldwide As a Bundesliga club and an important part of the city of Wolfsburg, VfL Wolfsburg bears a special type of responsibility for its region. This has involved much more than just sport for a long time now, and includes activities covering social and environmentalaspects. The club sees itself as a role model and hopes that its social commitment will motivate others to think about this aspect and, most important, to also join in. This is driven by the motivation to give back to the people in the city and the region a part of the huge support that VfL Wolfsburg has enjoyed since it was founded in 1945. This mutual give and take is the inner strength of the club. Although initially concentrated on the region around Wolfsburg, VfL Wolfsburg has expanded these activities in the meantime to cover the whole of Germany. And with its Wolfsburg United initiative, the club joins Unicef in a co-operation project to become active worldwide for the first time. Management Board member Thomas Röttgermann is responsible for CSR at VfL Wolfsburg. Social commitment as a joint project harnessing the integrative power of football for treating each other with mutual respect; fairness; integrating disabled people; making more progress in climate and environmental protection; and promoting an active and healthy lifestyle. VfL Wolfsburg’s CSR activities are focused on three principles: effectiveness, sustainability and honesty. The club’s objective is to integrate within everyday life the values it brings alive through its sporting activities. The club is particularly committed to four special aspects: education, integration, health and environment. The main focusses here are on getting the message across that learning can be fun; The new ‘Moving Together’ initiative launched at the beginning of 2012 sums up all of the activities in which VfL Wolfsburg is involved in these four aspects. The name of the comprehensive package of measuresalso clearly highlights the platform on which it is based: the club, as well as the fans, sponsors and partners are all pulling together – this makes the commitment real teamwork. 14 | 15 ‘Moving Together’ here sums up the three elements: moving, getting things moving, and moving people. 100 clubs and 100 schools, as well as 25 kindergartens from the Niedersachsen and Sachsen-Anhalt regions – and they all maintain close relations with the club. One region – one team The “Kick-off VfL” project pursues a long-term strategy and is part of the ‘Moving Together’ initiative. “Kick-off VfL” has been pursued actively by VfL Wolfsburg since 2006 with the aim of inspiring children and young people to adopt a balanced lifestyle with exercise and healthy nutrition. The project is run under the auspices of the Ministry of Education in Niedersachsen. The Niedersachsen Football Association (NFV) also supports “Kick-off VfL”. Over the years, the project network has been joined by VfL Wolfsburg provides its partners with a wide range of offers via its “Kick-off VfL” project and these are all closely oriented to the needs of the target group. In addition to regular invitations to VfL Wolfsburg’s home games, the basic activities also include annual refresher courses for trainers and sports teachers. These have been attended by over 1,000 teachers and trainers since 2006, who are then certified by NFV. In addition to its main focus on health – also involving co-operation with the Ball Schools for one year (cf. Society chapter) – an event for clubs cov- Strategy ering club management has also been on offer since 2011. In addition, schools can participate free of charge in the Muuvit Adventure (an offer used by 50 partner schools to date) and in VfL-Wiki (with 13 partner schools at the present time) (cf. Society chapter). The ‘Moving Together’ aspects are brought alive in this way and actively managed with the involvement of the partners. The basic offers also include numerous creative services which are actively and creatively managed by the partners in cooperation with the club. For instance, a partner school organises a VfL party for 5th and 6th grades after every home win by VfL Wolfsburg. The club supports this initiative with fan articles, music, and Presentation of the “Anstoß VfL” partner certificate to the Evangelical kindergartenin Knesebeck. In autumn 2011, VfL Wolfsburg welcomed an additional 25 kindergartens to its existing co-operations with 100 clubs and 100 schools a ‘Moving Together’ banner. Another school has installed a green-white reading and relaxing corner which was supported by VfL Wolfsburg with a donation of seating and reading material. Around 150 partners have now already installed a VfL Corner, and some of them are continuously looked after and updated by special school societies. The club supports its partners with fan packages to decorate the VfL Corners. In addition, numerous partners organise primary school football tournaments which the club regularly supports with visits by players. VfL Wolfsburg does all in its power to support all of the ideas dreamt up by its partners with activities including around 50 appearances a year of its Wölfi mascot, as well as ten other appearances by players, or coaches, as well as organising around 30 tours of the Volkswagen Arena for its partners. And around 3,000 children every year receive presents as part of its Schultüten campaign (colourful cardboard cones filled with sweets given to children on their very first day at school). Rules for responsible activities The bigger an organisation, the more important it is to create structures which define clear regulations for all of its actions. The Volkswagen Group has summarised all of the general principles within its Code of Conduct. This code of conduct also applies to VfL Wolfsburg, and thus provides its employees with guidelines to help them master the legal and ethical challenges they face in their every day working lives. To avoid any risks arising from conflicts of interest, VfL Wolfsburg has also appointed a Compliance Officer and elaborated regulations in close cooperation with Volkswagen AG, which now establish the framework for responsible corporate actions. Special attention was given to criteria defined for the acceptance and issuing of presents, invitations and donations. These rules also stipulate that the Controlling department must examine and approve every single contract before it can be authorised by the Management Board. 16 | 17 The Public Prosecutor’s Office is currently investigating one of the sponsors of VfL Wolfsburg because of allegations of corrupt practices. We cannot make any comment about this state of affairs whilst the investigations are still in progress. No allegations have been made at any time concerning VfL WolfsburgFußball GmbH. Data protection is also an important issue at VfL Wolfsburg. Every employee is required to treat every kind of document, confidential data and information, knowl- Wölfi, the VfL mascot, is active not only in the stadium but also in clubs, schools and kindergartens. VfL’s green activities include not only the totalchange-over to eco-electricity for operatingall of its equipment but also its own fan merchandise line made of organic cotton. Together with the Lord Mayor of Wolfsburg, Klaus Mohrs, VfL manager Thomas Röttgermannpresented the city bus in spring 2012, painted to advertise the Moving Together initiative. edge and results with strict confidentiality; moreover, they are required to confirm this commitment by signing a relevant confidentiality agreement. The Head of Procurement Holger Matysiak has been appointed as the Data Protection Officer. On the procurement side, VfL Wolfsburg also works very closely together with Volkswagen AG. The sustainability stipulations governing purchasing were therefore modelled on the regulations issued by the parent company. The procurement of stationery was optimised by Strategy taking random samples to identify the amount of consumables required. In July 2012, the club also began to establish its own quality management for its merchandising, and iis carrying out this task in co-operation with experts for quality assurance and textile certification. One of the aims here is to ensure that all products satisfy the stipulated product-quality and product-safety criteria. A sustainable collection of organic cotton clothing was included in the collection as the “Green Line”. In addition, the third football shirt in the 2012/2013 sea- son is derived from the “Better-Place” initiative launched by adidas. To guarantee the satisfaction of its fans and spectators, and to maintain an optimal flow of information, VfL Wolfsburg has also established a strict procedure as part of its complaints management process on how to deal with written and telephone criticisms and inquiries. With respect to the financial situation of the football club, the managers responsible for VfL Wolfsburg are unanimous that solid financing must be guaran- teed to safeguard the sustainable existence of the club. The implementation of the UEFA Financial Fairplay initiative is therefore explicitly welcomed. However, the club in Wolfsburg is confronted by a very special situation: the current regulations do not differentiate between sponsors in the classic sense and sponsors who are also the owners – as is the case with Volkswagen AG. Volkswagen AG has very deep roots in the city, and its involvement in the club is neither an investment nor a game: its prime objective here is to pursue long-term objectives which bring permanent benefits to the whole region. VfL Wolfsburg is therefore of the opinion that the justification for sponsoring cannot be measured by standard benchmarks but has to be compared with the individual benefits for the sponsor. The long-term impact in particular plays a role here, unlike sponsoring in the classic sense. The enormous value of Volkswagen AG’s involvement in VfL Wolfsburg can be gauged amongst other things by the fact that public awareness of the parent company as the sponsor of the club is the highest in the whole Bundesliga. 18 | 19 Strategy Mutual partnership The whole of VfL Wolfsburg’s social commitment is supported by collaboration with experts to guarantee the necessary technical competence at all times. For this reason, the club is a member of the German Association of Environmental Management e.V. (B.A.U.M.), and is involved in the plattform für ernährung und bewegung e.V. (peb) (Platform for Nutrition and Exercise). It also maintains partnerships with Naturschutzbund Deutschland e.V. (NABU) (German Nature and Biodiversity Conservation Union); the city of Wolfsburg; and the Niedersachsen Ministry of Education. As part of the project “Kick-off VfL – 100 schools & 100 associations” VfL Wolfsburg cooperates with numerous schools, clubs At the B.A.U.M. annual meeting 2011 in Hamburg, Professor Dr. MaximilianGege (right) presents VfL Managing Director Thomas Röttgermann with his membership certificate. and kindergartens; works with a number of universities; is involved in the working groups of the Deutscher Fußballbund e.V. (DFB) (German Football Association) and the Deutsche Fußball Liga (DFL) (German Football League). And finally, VfL Wolfsburg is one of the founding members of the CSR Working Group of the Bundesliga Foundation where it continues to be particularly active. In addition, the club is involved in regular dialogue with many stakeholders including sponsors and representatives of the city of Wolfsburg, the partners of each of the projects, and the Fan Project. Lectures are also held to present information to interested members of the public. VfL Wolfsburg has won numerous awards in recognition of its intense commitment, including the Ökoprofit-Siegel (Eco-profit Label) on the occasion of the FIFA Women’s World Cup 2011. Moreover, the club was nominated for the German Online Communications Prize 2012 in recognition of its barrierfree online presence. 20 Interviews Together for people and nature ‘Moving Together’ is an initiative supported and shaped by people. It unifies the goals of making positive changes in socialand ecological areas. Five initiative supporters describe in interviews what they are striving for with VfL Wolfsburg. “The club is always coming up with ideas” 22 K atrin Bornschein, teacher at the Erich-Kästner Primary School in Weddel on “Anstoß VfL”, the Muuvit Adventure and VfL-Wiki “Making sustainability understandable”24 N ico Briskorn, Director Corporate Social Responsibility of VfL Wolfsburg-Fußball GmbH, on the development of a CSR strategy for VfL Wolfsburg “Barrier-free, everywhere”26 Gudrun Kneiske-Spitzer – Wolfsburg Health and Social Affairs Representative on integration and inclusion at VfL Wolfsburg “An ideal combination”28 Olaf Tschimpke, NABU President, on co-operation with the Wolves in the fields of environmental protection and environmental education “Motivating children to enjoy exercise”29 Liesel Westermann-Krieg, Discus silver medallist at the 1968 Olympic Games, and Muuvit ambassador Gemeinsam bewegen 21 As part of the muuvit adventure, an exercise session was organised with 120 schoolchildren at Brome primary school Interviews 22 Interviews “The club is always coming up with ideas” Katrin Bornschein, Teacher at the Erich-Kästner school Could you briefly describe the partner project with VfL Wolfsburg? The Erich-Kästner-Schule has been a partner school to VfL Wolfsburg since 2008 and is now working closely and successfully with the club for the fifth year. What the children especially like, in addition to the annual visits to the stadium, are the Muuvit Adventure, the exercise and the focus on healthy food. Our latest project is VfL-Wiki, which offers totally new possibilities and motivates the children especially well. VfL-Wiki means they can make their own knowledge available to others and so learn successfully with others and from others. What were your expectations from the co-operation when the project started, and of co-operation with VfL Wolfsburg? Because this was absolutely new for schools, I did not have any great expectations of the partnership but I did have the hope that maybe one of the professional players would visit us in the school or maybe train with the children. And the option of going to a Bundesliga match together with lots of children was something I found very attractive. For many children the subject of football is a very important thing outside of school, and I think they feel particularly at home in a school where this part of their lives is not excluded. Have your expectations been fulfilled? They have been exceeded. Over the course of time, the “Kick-off VfL” project has further developed and many more activities have been added. Whereas in the early days the co-operation was limited only to sporting aspects, this has changed over the years. Key aspects are now also education and health education. Our VfL highlight was the visit by Armin Veh and Achim Sarstedt to our school at the start of the Muuvit Adventure, which in the meantime has become a fixed part of our school calendar. Something very special, and I think unique in its implementation with a Bundesliga club, is VfL-Wiki. The link with football means the kids are especially motivated and really enjoy learning. By working together on the computer they gain media skills and also learn which roles and security issues one needs to bear in mind on the internet. As for the teaching staff, we are particularly pleased about the further edu- cation offers provided by VfL relating to the subject of “The Ball”. The latest further education session, the “Ball School”, was very practically orientated, and we were able to incorporate new ideas directly into classroom teaching. How does the co-operation work with the club? What role does VfL play? VfL Wolfsburg demonstrates a great deal of initiative; the club is always coming up with new ideas. On top of the projects I have already mentioned, for example there is as of recently the possibility of having the club’s green and white media bus come to the school. In the bus the children can learn a great deal about healthy food and movement. These are subjects which are a priority at our school and are also part of our mission statement. This co-operation is definitely an enrichment for our school life! How do you see VfL’s influence on the project’s success? It is of course important for many of the children that the VfL Wolfsburg Bundesliga club is behind the projects. Some children for example only got interested in the VfL-Wiki project because one can put together a fantastic team poster as a kind of jigsaw puzzle or because they enjoy the football quiz. But it did motivate them to use the offers available and now practise their multiplication tables with shirt numbers or similar. Thanks to VfL and the inclusion of football-related themes, the motivation to learn has increased amongst many of the children. How is the project received by the participants? Various parts of the projects often move different children. Lots of the girls only visited a football stadium because of the invitation to a league match, which awakened their interest in football. Many of the children are very enthusiastic about Muuvit and it has motivated many to move more; even some of the parents are joining in. VfL-Wiki addresses children who might not otherwise be super sporting but like writing. It is often the equipment and organisation at the school which decides how intensively Wiki is used. Our school was lucky in that, thanks to the club’s support, it was able to organise writing conferences with other schools. All of the kids enjoyed this and showed great learning progress and high engagement. 23 What effects has the project had on participants? For many of the children the subject of football is positive emotionally and therefore improves the fun of learning. And everything which is learned through fun is also retained better. How would you assess the social engagement of football clubs in general? Football is a role model for many people in our society and embodies those elements which many wish for themselves: success, respect, affluence, popularity. Many children say they would like to be professional footballers and try to copy the examples set. That’s Interviews why it is so very important that the football clubs also use their influence and send out positive signals, also in the social domain. How do you see VfL Wolfsburg’s social engagement in particular? VfL Wolfsburg has recognised its function as a role model in the social domain and taken it to heart. Its focus on the subjects of education, integration, health and environment covers key areas of our society, and fills them with life. This is something I can only welcome and, as a partner school, we are very happy about the support offered us through the co-operation with VfL Wolfsburg. 23 24| Interviews “Making sustainability understandable” Nico Briskorn, Director Corporate Social Responsibility VfL Wolfsburg-FuSSball GmbH Can you tell us about the motives for developing a comprehensive CSR strategy? Sustainability and social responsibility have long been central elements in our DNA. Since its founding in 1945, VfL Wolfsburg, as a Bundesliga club and an important component within the town of Wolfsburg, has always accepted its large responsibility for the people in the region. The ‘Moving Together’ initiative which started in early 2012 gives this engagement a framework. It is under this umbrella that we will be communicating all of our CSR activities in a transparent fashion. The decisive factor for us is that we do this in a way which is credible to 100 per cent and provides a full picture of the club in all of its CSR facets. What are your expectations from this initiative? The ‘Moving Together’ initiative is a vehicle for making sustainability understandable in all of its dimensions so that there is a higher level of awareness of our CSR activities. The new structure, with its four defined focus areas of education, integration, health and environment, gives the activities a clearer profile. The four areas help us to bundle our already existing activities and initiate new, clearly defined projects. We already enjoy the support of our partner schools, clubs and kindergartens as well as from the club professionals and trainers, who all regularly make themselves available for this good course. I am sure that, at the end of the day, the top priority is gaining three points in the match on the field. But what we want of our ‘Moving Together’ initiative is to also set benchmarks off the field. A football match is more than just 90 minutes. In the future we want to include our fans and employees in things even more. The precondition for that is that we are able to reach out to them, to get them on board. And that means making sustainability understandable, making it come alive. That is the only way in which this initiative will help reinforce identification and strengthen the picture of a club that is team-orientated and sustainable. Were there examples which provided orientation? We did of course look around us in the Bundesliga and in other European leagues even though the professionalisation of CSR in the football domain is still in its early stages. We also had a look at classic business enterprises. What can we learn from them and what can we transfer to football? Last, but not least, we also benefited from the know-how of our parent, Volkswagen, which has been actively and professionally involved in this field for many years now. Having said that, we are not trying to copy: we want to primarily to be innovative! Which is why we are taking an intensive, in-depth look at the four core fields and considering together with colleagues, experts and partners which projects and measures will help us contribute to sustainable development of our society. Can you describe how things happened? In November 2009 the management approved the previously drafted CSR concept, which was then finalised and continuously improved with ideas and suggestions from colleagues and in various workshops. The high priority already given to CSR at that time was underpinned by the creation of a dedicated CSR department as of 1 July 2010. This was followed by the first new projects in the four focus areas, including VfL-Wiki in the education sector. And then in January 2012 we presented the ‘Moving Together’ initiative to the public for the first time. Since then we have been concentrating in particular on communicating our activities. The latest milestone is the publication of the sustainability report. Why were the four areas of education, integration, health and environment selected? As a football club we have the function of a role model, in particular for children and young people. We believe that we can act as a force to motivate exactly these children and young people in the three fields of education, integration and health. Our aim is motivate them to have sufficient exercise, enjoy healthy food and be enthusiastic about learning, whether they are in school or out of school. The focus of the subject of integration is to sensitise people for a society characterised by tolerance, prepared to accept everybody in its midst. The subject of the environment, which we have been involved in for quite some time now, has come even more into the spotlight, not least because of Fukushima. We need on the one hand to constantly remind ourselves to become even greener and on the other to make a contribution to encouraging people to take part in their community by com- 24 | 25 EDUCATION INTEGRATION HEALTH ENVIRONMENT EDUCATION HEALTH municating our activities and bringing fans and club members on board. Why and how did you select your partners? We decided to initiate the majority of our projects in our own right, with the proviso that we have set our sights on topmost quality. In order to satisfy the expectations we are dependent upon expertise provided by partners. They provide the know-how we lack and support us in developing innovative and effective projects, projects which fit our bill. Our education project, VfL-Wiki, is a great example. Working together with experienced media educationalists, who have in the past realised many national and international Wiki projects, we have created a highly innovative e-learning arrangement for schools which is unparalleled in Germany; a project which helps motivate children to learn using the subjects of new media and football as vehicles. How is your engagement being received by project partners and by stakeholders in particular? The many messages of positive feedback, in particular from our 225 social partners, with whom we have already been collaborating since 2006 under the auspices of the “Kick-off VfL” project, tell us that we are moving in the right direction. There is a very high level of willingness to take active part in the projects organised as part of the ‘Moving Together’ initiative in particular from our partner schools, clubs and kindergartens. In addition, the subject of the environment already has three major sponsors, integrated in the form of VfL Environment Partners. The sponsors include the LandE-Stadtwerke Wolfsburg (LSW), the provider of our eco-electricity, as well as zentralsolar and Avista Oil. For example, our partners provide us with support in the development of content for new, in part joint projects. For instance, we offer our fans VfL eco-electricity in collaboration with LSW. How is this commitment being received by the general public? After a longer gap, we again started (early in the year) 2012 with a broad-based campaign in Wolfsburg and in the stadium in which we also sought to promote our CSR initiative. The feedback was positive throughout. In addition, we were able to open up new areas and gain more enthusiastic support for ourselves and our projects, for example by presenting our education projects VfLWiki and Muuvit at the Didacta fair. Interviews Are there any other similar initiatives in the Bundesliga? In general one can say that CSR is upping its profile in professional sport. Many clubs recognise the major potential of making a meaningful contribution to societal development and at the same time making gains in terms of fan loyalty, image enhancement or gaining new partners and sponsors – these activities are becoming more professional. In the Bundesliga, HSV in Hamburg and Werder Bremen are other clubs which have created their own CSR brands, while other Bundesliga clubs are focusing on particular issues. Examples of this are Mainz 05 and SC Freiburg, both of which are concentrating on the environment. Overall the discussions within the league have grown markedly over the last few years, not least thanks to the support of the Bundesliga Foundation. What would be your advice to other sports clubs? That one should never shy away from adopting good examples presented by other clubs. This is an area in which clubs can benefit much more from each other. Another area could be joint activities by Bundesliga clubs, because together one can achieve more. In the first phase, the main effort is on persuasion within the club. The main factors for success here are having a clear concept, one which fits the club, and early integration of staff and colleagues who after all have to help realise the concept. Another requirement for success is also the unconditional support of the management. In organisational terms, the creation of a CSR department directly linked to the club management has proven its worth. Have you any ideas in the pipeline? In addition to new projects in planning – in particular the extracurricular training area to be provided by building a new mini-stadium in 2014 – our next steps will be trying to improve the networking of our areas of focus. For example, environmental education in co-operation with the experts from NABU is to be an input into the Muuvit health project. Our partnership with Unicef will also help boost our international engagement. We are basically on the first leg of an exciting journey. On top of this we already have a lot of ideas on achieving our sustainability goals arising from the CSR programme. We also intend to include the public even more in our successes – and communicate our failures openly. How would you sum up your achievements to date? We are moving in the right direction, but are definitely still right at the start. In the last few months, we have entered new areas in many fields, for example with the first draft of our carbon footprint and our sustainability report. This has helped us learn a great deal – which will ultimately benefit us as we seek to become an even more sustainable club. In the future, I hope that we will continue to keep those people on board whom we have reached thus far and hopefully encourage even more to join in. We want our ‘Moving Together’ initiative to achieve genuine improvements, to really help motivate people to get things changed. And to encourage people to move closer together. 26 Interviews “Barrier-free, everywhere” Gudrun Kneiske-Spitzer, Wolfsburg health and social affairs department What is your role as the Officer responsible for Persons with Disabilities? My role is that of an advisor between the city administration and its inhabitants. In this sense I can offer people with disabilities a wide range of help and information. In addition to that I accompany organisations, associations and society on the path to achieving inclusion. The post of a full-time Officer responsible for Persons with Disabilities has existed in Wolfsburg since January 2001. The council and the city administration are sending out the message that the needs of citizens with disabilities are being taken seriously. At the same time they are also emphasising the goal of making Wolfsburg barrier-free at all levels in order that very individual can take autonomous and unrestricted part in social life. What do “barrier-free” and “inclusion” mean for society? Our society lives from its variety: everybody is different and enriches the community with their unique and special skills and experience. In the words of former German president Richard von Weizäcker: “Not being disabled is not a merit in itself but is a God-given gift which can be taken away every day.” The term “inclusion” is in that sense a logical further development of what was started a long time ago under the heading of integration: living together, for and with one another. The integrative and inclusive efforts have been a characteristic of the task of community officers for persons with disabilities for many years now, in particular in the fields of education, living, work, recreation and sport. I am personally convinced that society must think and act in an inclusive fashion if it wishes to provide all people in all areas with an outstanding and quality future. Barrier-free has become an important issue for VfL Wolfsburg in the field of integration. How do you see the club’s activities? VfL Wolfsburg is not only freely accessible and free of barriers in the internet but also in real life. People with sensory impairments as well as those who come to the arena in a wheelchair all feel absolutely welcome. The club has a range of offers such as barrier-free guided tours and special training courses which fulfil a very important role. I consider the way that VfL Wolfsburg has implemented the UN Convention on the rights of persons with disabilities and its engagement for the inclusiveness of all to be worthy of extraordinary recognition. In the future, VfL Wolfsburg seeks to promote the idea of inclusioneven more. Can the club set an example and motivate others? Yes, because it already includes people with disabilities, their relatives, friends and carers in its activities such that they all feel they are valued and accepted as individuals. One example is the club’s engagement for persons suffering from ALS as part of the Krzysztof Nowak-Foundation, established in response to the life of footballer Krzysztof Nowak. What has been your personal experience of working with VfL Wolfsburg? For many years now my role as Officer has brought me into close and positive contact with VfL Wolfsburg, whether this has been about negotiations for the Ball School or the personal presentation of a donated Kettcar (soap-box racer) by the management to the children of the Peter Pan School. The club makes an important contribution to our collaboration in that it develops, discusses and realises many creative ideas. One example is the joint work of VfL Wolfsburg with the Lebenshilfe organisation and VfB Fallersleben at the Special Olympics event in June 2011 involving more than 800 athletes. How do you see sport and in particular football as a motivating experience in the everyday life of people with disabilities? What is the effect of training with Roy Präger? Wolfsburg without football is simply unthinkable, and VfL is a fixed star in all sports activities. This development, but above all the proactive engagement of the club, motivates people to take part, to establish contacts, to meet or simply to talk. The Special Olympics event was not only the highlight of 2011 for all of the athletes. Roy Präger supported the first Lower Saxony games as a sports pa- 26 | 27 tron and was present personally– much to the joy of the athletes and their supporters. Training with Roy is definitely a highlight for every athlete, whether disabledor not. How would you assess VfL Wolfsburg’s engagement in the ‘Moving Together’ initiative? “Let’s win together!” is the English translation of the headline on the club’s homepage. And that is its goal in every respect: sporting, inclusive, together, honest – everyone sticking up for each other! It is a great pleasure for me that there are people in clubs who not only set out to help people with disabilities, but also invite them to participate, to make them feel welcome and to join them in clearing barriers out of the way. It is for this reason that I would like to express my heartfelt thanks as the Officer representing those Wolfsburg citizens with disabilities and also on behalf of all guests with disabilities. Interviews 28 Interviews “An ideal combination” Olaf Tschimpke –President of German Nature and Biodiversity Conservation Union (NABU) Could you give me a brief description of your project in partnership with VfL Wolfsburg? The “Welcome Wolf” project is a very important one in the protection of nature. When the Iron Curtain came down and the borders opened, wolves returned to Germany and have re-established themselves here. Unfortunately, wolves do not have a very good image. It is important to improve that image, so that wolves can again live here well and receive the necessary supportthey need, for example in the search for food. The name of the town of Wolfsburg implies that this was a region once inhabited by wolves. Our collaboration with VfL Wolfsburg is in that sense an ideal combination. Together we are now runningthe “Tour de Wolf”, a successful PR project for the wolf. What were your expectations of co-operating with VfL Wolfsburg and have they been fulfilled? My hope was that the co-operation would create more attention than would have been possible alone. And that definitely happened, because the club reaches out and touches the hearts of people. Our joint campaign is very successful: the wolves are gradually establishing themselves and people accept it – that is a huge step forward for the protection of nature. After all, this is a species which did not leave voluntarily, but was decimated by humans. The goal is therefore to create a realistic perception of wolves. The wolf is a species which belongs to Germany, and we humans simple have to learn to live with this animal. This is something which has long been possible in other regions of the earth, such as in the Alps and in the Carpathians. How does co-operation with the club actually work? VfL Wolfsburg acts not only as a focus of the public eye, it also takes a proactive role. There are many meetings at which joint ideas are developed. One example was the home game against Nuremberg last season at which we started a world record attempt in howling like a wolf. How is the project received by participants? The “Tour de Wolf” is a great success; it has created a huge interest in the subject: Where are the conflicts? What can one do? Our wolf expert Markus Bathen is incredibly knowledgeable and is great at providing explanations. But people also want to experience the fascination of this animal. What would you say about the social responsibility of football clubs in general? Everybody has a social responsibility. This is particularly so for professional sports, because the German Bundesliga reaches out to more people than any other organisation. The Bundesliga also enjoys the privilege of being an advertising partner in the public domain. NABU would by itself never get any advertising in public service television, whereas Bundesliga clubs can advertise with their sponsors. This gives the clubs the opportunity of demonstrating their responsibility by entering into this kind of co-operation. How do you assess VfL Wolfsburg’s engagement on the subject of sustainability? It is simply not possible for the state to regulate and organise everything; many things today are only possible via the engagement of individuals. It is in this connection that the German football Bundesliga, in particular VfL Wolfsburg, has an important role to play. Environmental protection is an important issue at the club. The club is currently in the process of developing and implementing more strategies in the field of water management and waste management. And this is definitely positive. If one now adds the nature protection element – meaning the co-operation with NABU to protect the wolf – it is definitely exemplary. I think it is right that VfL Wolfsburg is so comprehensively and deeply committed to the subject of sustainability. A vital thing here is to set specific goals so that achievements can be measured. VfL Wolfsburg does this outstandingly well – and that is true for all aspects of sustainability. Is the co-operation to be extended? What kind of projects are in the pipeline? There are no hard and fast plans, but one definite thought is to adopt a joint approach to the subject of environmental education – both in terms of new as well as existing projects. For example, there are already some solid ideas on integrating NABU in one of the environmental routes in the Muuvit Adventure. Generally speaking, there is still a lot of potential available in public relations work for environmental protection. We need to get people behind the energy transition, and make sure they understand that we need the protection of nature, intact eco-systems and landscapes full of life. The communicative power of a Bundesliga club can definitely help in bringing all of that forward. Which is why it is good that VfL Wolfsburg has integrated these topics. The players are role models – especially for young people. 29 Interviews “Motivating children to enjoy exercise” Liesel Westermann-Krieg, Discus silver medallist at the 1968 Olympic Games, and Muuvit ambassador What does health mean for you? “Mens sana in corpore sano“ – this famous aphorism about a healthy mind in a healthy body is already over 2,000 years old but still widely quoted today. I would like to emphasise that even back then it was more of a wish, a hope for a favourable fate. Nevertheless, there can be no doubt that every one of us has a significant influence on this fate. Lots of exercise every day, and a balanced diet, make a vital contribution to feeling good and keeping healthy. This can be difficult sometimes because of lethargy, as well as the absence of the right external conditions. Keeping healthy is a life-long task. What was the key thing that motivated you to become a sponsor of the Muuvit Adventure? Education scientists have been looking at what is happening in Finland for many decades, and marvelling at the outstanding results produced by Finnish children in international comparisons of school performance. When I was also introduced to the philosophy behind the Muuvit Adventure, I was immediately impressed, and wanted to help open this “door to exercise” for our children in Niedersachsen as well. How important is exercise for children and young people? Exercise is the engine for learning and development. People explore their surroundings through movement. This begins with the deliberate eye movements of month-old babies, then takes in grasping movements, and then crawling and walking to selected locations. Attentive parents and carers promote this development, and are delighted with the child about every sign of progress. As adults, we only too frequently lose sight of this connection between movement, curiosity, learning and development. Jumping around, messing about, scuffling and running, hopping and jumping, are also unfortunately disappearing increasingly from the daily lives of children as well. To what extent can Muuvit help children enjoy a healthy lifestyle? Muuvit motivates. With its adventure destinations, the programme motivates them to get exercise and integrates this within overall learning targets. It encourages all children – from those that get little exercise, to sports club members – to join together to get more exercise every day. The special thing about Muuvit is of course that its strategy is to improve the total amount of exercise under- taken by a class. The children in the learning group realise that they can significantly improve their performance if they can successfully motivate the most lethargic in their group. They therefore focus their attention on these children, talk to them, and get them more and more involved. This considerably improves the social atmosphere at the same time as boosting the enjoyment of learning amongst all of them. What personal experience have you gained of the Muuvit Adventure as an ambassador? How popular is Muuvit in the classrooms? The children are all very enthusiastic without exception. They seem to have unlimited creativity and a never-ending supply of ideas. The teachers often find that Muuvit becomes very catching in their schools. The “Moving Schools” project in Niedersachsen gains a new dimension in this way. I am personally very happy to have helped VfL to introduce Muuvit to Germany and other European countries. How do you assess the social responsibility of football clubs? There is a football club in almost every village. An enormous number of children love to kick a football around. They are regularly trained and assisted by their coaches. It is important that the coaches employ a great deal of sensitivity to keep all of the children “on the ball”. The social responsibility of football clubs should therefore not be underestimated. What is your experience of the social commitment of VfL as part of the ‘Moving Together’ initiative? VfL Wolfsburg brings its responsibility very much alive with its initiative. Teachers, coaches and parents are all involved in the activities, to ensure that the door to exercise is opened for many children, and that they therefore have a chance to develop healthily. What more could one ask?! Employees A strong team – VfL and VW. VfL Wolfsburg is the first Bundesliga team with organised employee representation, offering its employees fair working conditions and long-term prospects. Headline Lorem Headline Ipsum Vorspann etum velitas aute andem aut illatas as int ut h arum into et moditisiti sum re aperum quam dolla ne voluptatur, custo blabore remporionsed mos qui diti consequae veruntis restiamus. 30 | 31 employees Responsible employers Dealing with employees is the core of VfL Wolfsburg’s social engagement. Behind the scenes of the club’s sporting achievements, VfL Wolfsburg employs a growing number of administrative staff: over the last ten years the number of backoffice staff has risen from 18 in financial year 2001/02 to today’s figure of 123 (as of August 2012). Employees at VfL Wolfsburg are characterised by their high level of engagement, their initiative and their absolute commitment to the club’s values. It is only thanks to the work of this powerful team that the club is able to convince other partners and help in moving things, also off the field. How the club interacts with its staff is at the core of VfL Wolfsburg’s social engagement. organised employee representation VfL bears as high a level of responsibility for its administrative staff as it does for its players. Following the full take-over by the Volkswagen Group in 2007, the club was allocated an employee representative from within the Group in 2009. This move made VfL Wolfsburg the first member of Germany’s football Bundesliga to have an organised employee representative. Following negotiations with the IG Metall union and shop stewards, agreements were reached concerning the introduction of wage scales as well as regulations on bonuses, overtime, flexitime and retirement, which were implemented on 1 July 2010. Although a collective wage agreement was not established, the provisions concluded are orientated towards the V olkswagen Group’s high standards. The social standards at VfL are also reflected in the very low employee-fluctuation rate: during financial year 2011/12, only two of the 123 total of administrative employees left the club; the year before the figure was zero. Following parental leave, almost 100 per cent of staff return to their jobs. In 2011 the club established its own HR management unit with three employees. The unit is responsible for all essential HR tasks, such as staff recruitment including applicant relations and the negotiation of company agreements. Fair play not quotas One of many employees with a big social engagement: during the Berlin marathon Dawid Pierzchalski collected money for a relief projectin Nepalin a sponsored run. VfL employees are guaranteed fundamental rights such as fair wages, regular working hours, holiday entitlements and fringe benefits by way of company-internal agreements. All employees with indefinite contracts have the option of an occupational pension plan – in the administration sector this affects 84 per cent of all staff. Furthermore, on 1 January 2013 VfL established a 32 | 33 employees VfL Wolfsburg staff training on a new office car – an electric Golf blue-e-motion from the Volkswagen test fleet. provident fund for employeeswho through no fault of their own slip into financial distress as a result of accident, sickness or the death of a close relative. When hiring new staff, the club focuses above all on personal qualifications as well as on the applicant’s experience; introducing a rigid quota system would contradict the club’s goals. This notwithstanding, VfL proactively pre-empts every and any form of discrimination. Reference is made to the corresponding provisions and regulations of the General Equal Treatment Act (GETA) and is a fixed part of the recruitment process. To date, no single case of discrimination is known of throughout the entire company. In 2012 VfL joined the “Fair Company” organisation, a public declaration of its acceptance of the organisation’s principles. These include the undertaking that no full-time jobs will be replaced by trainees or temporary staff, and that trainees shall be appropriately deployed and be paid a fair allowance. Relating to the employment of underage staff, VfL operates in strict compliance with the German law on the protection of minors. This being the case, the club only employs young persons aged 14+ within the established legal framework - for example, relating to holiday internships for schoolchildren. Full backing for professional footballers Passionate football and hard work – these are the two pillars upon which VfL Wolfsburg’s success is based. Because the physical and mental fitness of all players is absolutely paramount, the club promotes comprehensive health and fitness for its players. Every team has at least one doctor and one physiotherapist at its disposal. The players enjoy comprehensive support from a specifically established VfL-partner Ehme de Riese provides regular eye tests for players. player-support organisation. For example, this covers finding accommodation, dealing with authorities, organising child care; effectively all important organisational details, plus the help to help themselves. Foreign players are helped to achieve speedy integration via intensive language courses as well as a special intercultural trainer. Events organised specifically for family members and children help promote integration and also boost good teamwork. And finally, VfL also provides players’ families with support on their homeward journeys. Voluntary staff activities Moving together – this is the motto according to which VfL also supports the voluntary community work of its employees. The office team is supported by VfL and has been in existence since 2003: VfL helps fund sports clothing, footballpitch rents and trips to away games as well as stadium tickets for the opposition at friendly matches in Wolfsburg. In 2012 the employees set up their own fan club, underpinning their level of identification with the club. One of its traditions is travelling to a Bundesliga away game at the end of the season. VfL also supports individual voluntary activities by its employees. For example it provides one staff member with his own sales box at the sponsors’ fair to generate donations by selling photographs. His efforts collected EUR 2,000 in aid of children in Nepal. The money is intended to help them attend school. From 2012 onwards, all staff members will also be able to take part in the Wolfsburg Marathon free of charge. Making players fit for life after sport The VfL accepts its responsibility for the vocational future of its players far beyond their sporting careers. VfL accepts its responsibility for the professional future of its players, with a scope far beyond active playing careers. For example, the club offers those junior players who might not manage the step into the Bundesliga a number of alternative vocations in co-operation with associations and organisations in the region. Working in close co-operation with AutoVision, a Volkswagen subsidiary, up to five young players are given the chance every year of vocational training in addition to their sporting activities, or entering a dual course of studies. A training concept was developed specifically tailored to the needs of footballers. During 2011 four junior players took up this option and entered training courses as warehousing specialists and as a service specialist for dialogue marketing. VfL itself also offers its junior players training opportunities and corresponding jobs concurrent to or after their foot- ball careers. As examples, Verena Faißt, who played for Germany’s national women’s team, and her team colleague Selina Wagner and former player Melissa Thiem took up and passed training courses at VfL and are now employed by the club in part-time and full-time jobs. In the course of the current year, football player Luisa Wensing and the two young players Hendrik Hansen and Julian Brandt entered training courses at VfL Wolfsburg as office administrators. As part of its comprehensive training concept, VfL also works in close co-operation with schools and parents to promote not only the sporting but also the educational and personal skills of its players. Strong partner for training With respect to the further training of its administrative staff, VfL also makes use of its partnership with the VW Group. As a result, staff have access to various further training offers within the Group. In 2010 all employees who need to communicate in English had the option of attending a VfL-funded language course. This course is again available since August 2012 and involves two groups over a four-month period attending weekly 1.5 hour lessons. VfL-talent Maximillian Arnold signed his professional contract aged 17, marking his step into the A-youth team of the Bundesliga squad. In addition to daily training he also worked on gaining his advancedtechnical college certificate. 34 | 35 employees 121 84 Days of education and training. Total period of further education measures during 2011. 1032 Percentage of workforce represented on occupational safety committees to monitor and discuss occupational safety programmes. Sick days in 2011 – with and without pay. Equivalent to 7.4 days per employee. The German average is 13.0 days.* Fit for the office – Health offers for administrativestaff Another area in which VfL benefits from its partnership with the VW Group is occupational health services. The pillars of health management are set out in an occupational health care provisioncontract with VW’s health service. For example, this involves VW company doctors being tasked with monitoring and supporting occupational safety and health protection at places of work. In addition to risk assessments, the procurement of medical aid and occupational medical consulting, this also includes the promotion of risk-aware behaviour by staff. Similarly, employees have the opportunity of having medical check-ups including eye tests for staff working at computer workstations. VfL staff are also able to take part in the VW Group social coaching offers, with a comprehensive range of advice options. Personal advisors provide support for those seeking help to deal with personal and social problems. They offer crisis intervention and advice relating to addictive disorders or financial distress. Another offer is by way of co-operation with the FitnessFirst fitness club. Staff enjoy discounted membership; in addition, staff members are also in the front line for the Muuvit Adventure offered by VfL (see chapter: Society). Assuring the fitness of professionals In order to protect the unimpaired health and abilities of its players, VfL has established professional structures for both its women’s and men’s teams. Every team has access to its own team doctor and three (male) and two (female) physiotherapists. These health professionals offer not only intensive monitoring of general fitness via regular check-ups but also many supporting measures. These include osteopathic treatments, annual eye sight and regular dental check-ups as well as individual nutritional advice. The women’s team is also able to make use of a deal arranged with an exclusive fitness club in Wolfsburg. Female players can also use an offer for regeneration and development training with coaching. Another co-operation also exists with the Wolfsburg-based optician Ehme de Riese, which offers annual eye sight testing to all female players. * Source: AOK scientific institute (WIDO), absenteeism report 2012 Headline Lorem Ecology Headline Ipsum Move to change: VfL Wolfsburg considers climate protection Vorspann etum velitas aute andem illatas as int ut h arum and environmental protection to aut be high PRIORITIES, WHILE ITS into et moditisiti sum re aperum quam dolla ne voluptatur, custoin blabore ECOLOGICAL engagement is a motivator for other players society. remporionsed mos qui diti consequae veruntis restiamus. 36 | 37 Ecology We believe in Green Active environmental protection plays a key role in the ‘Moving Together’ concept implemented by VfL Wolfsburg. In this context, the colour green is not only the club colour: it also stands for its high environmental commitment. The establishment of the club’s “We believe in Green” slogan in June 2011 crystallised the dedication to implementing environmental protection with all of its consequences. The aim is for the club to become even greener and to leave a green legacy. Even Today, VfL Wolfsburg makes a contribution to climate and environmental protection with an enormous number of measures, and is firmly committed to expanding its environmental commitment even further in the future. The club also acts as a motivator here to press for changes. Specific measures in terms of environmental management, energy, water, waste and mobility set positive, act as positive examples and are implemented with the aim of motivating the public and fans fans to participate, in line with its ‘Moving Together’ concept. Environmental protection as a key guideline A large number of fundamental measures graphically highlight that environmental protection is not a mere side issue at VfL Wolfsburg: it is an integral part of its management structures. In the run-up to the FIFA Women’s World Cup 2011, the club took part in the Green Goal sustainability campaign and implemented the Eco-profit environmental management system (environmental project for integrated environmental technology). The key elements of the Eco-profit programme are joint workshops held by the project participants, and local consultations with experts. The workshop topics, including energy, water and waste, involve the collection and evaluation of the organisation’s own facts and figures with the aim of achieving improvements across the board. Eco-profit deliberately aims here to set up local networks to support environmental protection. VfL Wolfsburg was certified pursuant to the environmental management standard ISO 14001 on 21 June 2011, and was awarded the “Eco-profit stadium 2011” accolade. VfL Wolfsburg is also one of only a few of the 36 First and Second Division Bundesliga clubs to have its own environmental team. Maik Rummel, VW Arena Technical Manager, Kristian Mallon, Stadium Operations Organisation Assistant, and Nico Briskorn, CSR Manager, are the three members of this working group. Together with the office staff, they analyse the different departments to assess their potential for intelligent and sustainable development pursuing climate and environmental protection strategies. It is hoped that this process will enable the ideas and potential environmental measures to be implemented in an appropriate practise-oriented way. VfL Wolfsburg has integrated five key environmental guidelines into its corporate philosophy to ensure that environmental protection can become a practicable part of every day work. In this way, the club pledges to continuously further develop its environmental protection activities with the aim of reducing its environmental impact. The environmental guidelines are not a mere declaration of intent, they are binding for all employees. Working together for sustainability With its membership of B.A.U.M. e.V. – the largest industry environmental initiative in Europe – VfL Wolfsburg again emphasizes that its commitment to an intact environment goes well beyond its sporting activities. The initiative hopes to help the club develop and implement measures and concepts for sustainability, environmental compatibility and climate protection. As part of the annual meeting in Hamburg, VfL Managing Director Thomas Röttgermann was handed the membership certificate by the Chairman of B.A.U.M. e.V., Prof. Maximilian Gege on 23 September 2011. Fully in accord with its ‘Moving Together’ concept, VfL Wolfsburg also allows other interested parties to benefit from its expertise and experience. For instance, VfL Managing Director Thomas Röttgermann gave a technical presentation on 13 and 14 February 2012 in Düsseldorf as part of the “Sustainability and Sport” forum of the SpoBis Sport Business Congress, on the club’s pioneering role in the region and environmental responsibility. 38 | 39 Ecology Leaving a green legacy One of VfL Wolfsburg’s key environmental objectives is to significantly reduce its CO2 emissions. As part of its environmental partnership with LSW (a Wolfsburg utility company), the club has been supplied with green electricity from hydroelectric power plants since 1 June 2011. The offices, the Volkswagen Arena, the Football Academy and the rooms used by the footballers at the old VfL stadium Elsterweg are supplied 100 % with eco-electricity. This corresponds to a reduction in damaging CO2 emissions of 2,188 tonnes in the 2011/2012 season. With its commitment to the use of eco-electricity, the club also makes a positive contribution to its influential role in the eyes of the fans. VfL Wolfsburg also implements numerous other measures to use the energy required to operate the Volkswagen Arena in an environmentally-compatible way. For instance, the stadium is operated with building-management technology: this enables the ventilation and heating systems, the lighting and the pitch sprinkler system to be centrally controlled and monitored with the aim of keeping energy consumption to an absolute minimum. The fire alarm-system and the access-control system are also incorporated within this installation. Moreover, the pitch-heating system is fed with the water returning from the buildingheating system, and is equipped with sensors which ensure that the pitch heating is only switched on when necessitated by low external temperatures. Discussions are currently under way to evaluate options for reducing energy consumption further. This involves exchanging experience with other technical managers working for First and Second Division Bundesliga clubs. One of the options includes using only LED lamps to light the underground car park. According to the manufacturers, this should enable the energy consumption in this area to be halved. The system is currently being tested in part of the underground car park. A project aimed at air conditioning the recreation area using a well cooling/well borehole installation was prevented by the lowerwater authorities who refused to give their consent for the extraction of groundwater and its discharge into the sewers. Another project which was turned down by the Wolfsburg city administration for optical reasons was the installation of a solar car port on the P2 car park. VfL Wolfsburg’s commitment to energy measures is not limited to its own activities: the CO2 emissions at external events in the Volks wagen Arena are also compensated for. Environmental footprint as an important indictor To gain precise figures on VfL Wolfsburg’s current CO2 emissions, and to provide a basis for future savings measures, the club has calculated a CO2 footprint in collaboration with CO2OL. The result: in the 2011 cal- 40 | 41 endar year, VfL Wolfsburg generated a total of 8,305 tonnes CO2 equivalent – including the mobility of the stadium visitors. If ecoelectricity had been supplied for the whole of the year, this figure would have dropped to 7,311 tonnes CO2 equivalent. However, because the club was only supplied with eco-electricity starting from June 2011, this is only a theoretical figure. If the activities of VfL Wolfsburg alone are considered, then most of the emissions are associated with the Volkswagen Arena. The men’s Bundesliga football team as an organisational unit accounts for most of these emissions. An important in-house item is the mobility of employees, assistants, coaches and players. Overall though, the largest proportion of the emissions, accounting for 46 per cent, are attributable to the stadium visitors travelling to and from the stadium. Travel by car in particular here accounts for a significant proportion of the CO2 footprint. The club has used these findings to develop emission reduction scenarios and Ecology Irrigating the training field in front of Volkswagen Arena with grey water from the adjacent canal (Mittellandkanal). VfL Wolfsburg environment team (from left): Nico Briskorn, Maik Rummel and Kristian Mallon. They constantly review objectives for intelligent and sustainable development in climate and environmental protection. has identified the largest savings potential in the increased use of buses and trains by fans. VfL Wolfsburg also endeavours to reduce the negative effects on the environment and the climate caused by the shipment of fan articles, and compensates for the emissions generated by this transport. In collaboration with DHL and the environmentally-compatible GOGREEN mailorder service, the club was able to compensate 1.38 tonnes CO2 in 2009, 4.773 tonnes in 2010, and 4.29 tonnes in 2011. These emissions compensations were implemented by sponsoring a range of climate protection projects run by DHL in India, China, Turkey and Brazil. Using water sparingly VfL Wolfsburg places a high priority on using water sparingly. These measures include extracting water from the nearby Mit- tellandkanal to water its pitches and lawns. Using this grey water enabled almost 16.5 million litres of drinking water to be saved in 2011 – around 36 per cent of the overall consumption, and therefore savings of more than a third. In this context as well, a pilot project using the osmo-drain system was used on the pitch in the Volkswagen Arena. This environmentally-compatible technology enables the water and energy consumption to be reduced even further. Another benefit is that the technology claims to make the grass more resilient, which then reduces the work involved in repairing and maintaining the pitch, as well as increasing its overall lifetime – with a positive overall impact on the long-term costs of looking after the playing surface. Drinking-water consumption was reduced further by installing watersaving taps in the boxes and business entertainment areas of the stadium, as well as the installation of waterless urinals. Water consumption total for Arena and fan house 45,391.00 m³ equivalent to 182 full bathtubs * of which, grey water: 16,259 m³ from the canal for field irrigation Waste water volume: 9190.78 m³ There are currently 230 waterless urinals in the stadium, and more will be added in future. In addition, all of the car parking spaces around the Volkswagen Arena were paved with water-permeable and water-storing concrete or grass-grid paving. This enables rain water to percolate without forming puddles and thus reduces to a minimum the impact on the natural water cycle. Makoto Hasebe drove the Golf blue-e-motionfor one month. Jury meeting at NABU competition as part of the Welcome Wolf project in VfL Wolfsburg fan house with representatives of NABU, Volkswagen, city of Wolfsburg and VfL Wolfsburg, represented by Diego Benaglio. Presentation of new environmental partners LSW and zentralsolar by VfL Managing DirectorThomas Röttgermann. * Source: Scharzkopf/Schauma, resource statistics 42 | 43 Ecology Claudia Roth, Spokeswoman of the Environmental Advisory Board to the Women‘s Football World Cup 2011 and Environmental and Climate Representative on the DFB Sustainability Committee, presented Nico Briskorn (for VfL Wolfsburg) with the certified document “ÖKOPROFIT stadium 2011” award in June 2011. Recycling paper instead of fresh cellulose To help reduce the consumption of forests, VfL Wolfsburg uses recycling paper in many of its activities. The club’s business stationery, for instance, carries the most stringent German environmental label “Blue Angel”. And the stadium magazines as well as the autograph cards for instance have also been printed on paper with the FSC Mixed or the FSC Recycled label since 30 September 2011. Another element of this commitment is participation in the “Convert now” campaign of the Initiative Pro Recycling Paper (IPR). This campaign aims at further increasing the acceptance of recycling paper among German companies and institutions. Less rubbish around the stadium Reducing the volumes of waste is another one of VfL Wolfsburg’s key priorities. The Paper consumption Office-print and copy paper, A4 format, 80 g/m² weight approx. 615,000 sheets largest amounts of rubbish are generated in the Volkswagen Arena and the immediate surroundings during home matches. Every match day produces around 3.6 tonnes of residual waste and 1.6 tonnes of waste paper. Waste volume The volume of waste generated throughout the season in this way therefore comes to almost 88 tonnes. To reduce these volumes of waste, the club has used reusable cups instead of plastic cups in its Volkswagen Arena catering areas since the 2010/11 season. The club also no longer uses cardboard “plates” for Bratwurst and Schnitzel in the stadium – these items are now sold directly in buns. VfL Wolfsburg has also implemented a waste separation system in the administrative offices. Approx. 1.56 t paper Reducing mobility emissions The mobility performance of all 18 clubs in the Bundesliga First Division was analysed to determine their climate compatibility. This was done as part of the “Mobility” climate check undertaken by GREENCO2MM, CO2OL and CSCP (UNEP/ Wuppertal Institute Collaborating Centre on Sustainable Consumption and Production). The analysis revealed a great deal of potential for making improvements, as well as the relatively good level already achieved by VfL Wolfsburg in this regard. For instance, the infrastructural situation per match day approx. 3.61 t residual waste Equivalent to 36 waste bins (of 240 litres) * Equivalent to the annual consumptionof six Germans (average consumption per person 250 kg) associated with the Volkswagen Arena, and the exemplary visitor information system, came out right on top in a Bundesliga comparison. Areas with potential for improvement, however, were identified involving aspects such as spectator mobility and the game and business operations. To reduce the emissions caused by fans driving to and from VfL Wolfsburg matches, the club has integrated a mobility platform on its website. The features of the tool include information on all railway and public transport connections, as well as an instrument for arranging people to be given lifts in other people’s cars. The platform also has an integrated CO2 calculator to enable visitors to determine the CO2 emissions of their own inward and outward journeys. Interested parties are also given an opportunity here of compensating for these emissions. * Source: Avista Düsseldorf * Source: German Federal Ministry for the Environment, Nature Conservation and Nuclear Safety (BMU) Energy consumption total for Arena and Fan House 3,678,652.00 kWh (enough to iron 55,179,780 shirts)* Public transport combinedticket Technical assistant Thomas Kaiser repairs a lamp under the Volkswagen Arena roof. With the launch of the combined ticket, VfL Wolfsburg initiated an important measure to strengthen the local public transport system. The admissionticketsfor games in the Volkswagen Arena now have in- clusive outward and homeward journeys by public transport. Season ticket holders can use the bus and rail network in the Braunschweig region communal tariff area free of charge, while day tickets enable the users to travel free of charge on the buses operated by the Wolfsburg transport company three hours before the start of the match and three hours after the end of the match. The aim of these combined tickets is to slash emissions generated by fans on their way to and from the stadium. VfL Wolfsburg reacted immediately to the CO2 footprint findings by strengthening the communications for this offer, which has already existed for the past five years. Climate competition To raise the awareness of visitors to the Volkswagen Arena further, that each and every one of them can make a contribution to reducing CO2 emissions, VfL Wolfsburg launched a climate competition on 14 April 2012. On the day of the home match against Augsburg, the club motivated fans to compensate for the CO2 generated on their inward and outward journeys. The match campaign and numerous climate tips were communicated in a flyer. VfL Wolfsburg also acts as a good example for e-mobility by using the Golf blue-e-motion, a pure electric-powered car. From the middle of June 2010 to the end of January 2011, the car was used by VfL professional Makoto Hasebe and one of the employees. The user experience gained in this way was passed on to Volkswagen for the further development and optimisation of its electric vehicles. The e-Golf is now being used again by club employees since May 2012. The car is charged up at a charging station specifically installed for this purpose at the Volkswagen Arena. * Source: Verivox, Things you can do with one kilowatt-hour of power. 44 | 45 Ecology A heart for wolves As part of its social commitment under the banner of its ‘Moving Together’ concept, VfL Wolfsburg is also engaged in the conservation of species diversity. For instance, the club has been a NABU wolf sponsor (Naturschutzbund Deutschland e.V. – German Nature and Biodiversity Conservation Union)) since 2007. It sponsors the “Welcome Wolf!” project aimed at reintroducing wolves into the wild in Germany. One of the main aspects of this collaboration is using a number of different measures to educate people about the habits of wolves living in the wild. As part of their partnership, VfL Wolfsburg and NABU launched a world- record attempt in September 2011 by asking the club’s fans to take part in the longest simulated wolf howl in the world. Participating was possible in various ways including as part of the “Tour de Wolf”. conservationists visited the Volkswagen Arena in October 2011 and gave spectators to the home match against Nuremberg an opportunity to record their own wolf howl. This information campaign involving an interactive touring exhibition took NABU employees to various locations in Germany where they tried to reassure people that they had nothing to fear from the reintroduction of wolves into the wild. The nature During the “Tour de Wolf”, representatives of VfL Wolfsburg, together with a class of school children at a partner school, visited Hannover Zoo as part of the club’s “Kick-off VfL” campaign, and promoted the “Welcome Wolf!” project. Wolves again live in the wild in the east of Saxony and in southern Brandenburg; new cubs were even born in Lower Saxony for the first time in 150 years. NABU is seeking to develop and secure their habitats: the Welcome Wolf projectseeks to build trust and acceptance amongst the populace. VfL Wolfsburg supports NABU. Headline Lorem Headline Ipsum Society Education,etum Vorspann health velitas and aute integration andem aut areillatas socialas issues int ut h arum into et close moditisiti to the sum heart re aperum of VfLquam Wolfsburg dolla–ne the voluptatur, club has many custo blabore remporionsed innovative beacon mos qui projects diti consequae to help sustainable veruntis changes restiamus. happen. 46 | 47 society VfL Wolfsburg – More than just a sports club As a Bundesliga club, VfL Wolfsburg has a major public presence – on and off the pitch. The club is fully aware that this position also means that it should set a good example. The club honours this responsibility with a very high level of commitment. With the start of the ‘Moving Together’ initiative, VfL Wolfsburg sent out a very clear message emphasises that it does not just react specifically to social challenges, but strategically plans and actively implements all of its corporate social responsibility measures. The aspects of education, health and integration mean that three of the four main elements of its ‘Moving Together’ initiative are involved in the social sphere. VfL Wolfsburg has already initiated a wide range of innovative beacon projects covering all three of these aspects. And in all cases, to ensure that sustainable changes can be realised, it always works together with recognised experts. Even beyond of the activities covered by the ‘Moving Together’ initiative, VfL Wolfsburg provides unbureaucratic help for social institutions and other organisations by way of cash and non-cash donations. Moreover, the club also assists the city of Wolfsburg in many ways with its activities involving Agenda 21. ameliorate the lives of the patients and their families. The www.novak-stiftung.de website provides information on the illness around the world, also in the English language. The Krzysztof Nowak Foundation was launched by VfL Wolfsburg-Fußball GmbH, their players and Deutsche Bank. The asset base at the time the foundation was established was EUR 250,000 generated by a friendly match against FC Bayern München. The assets of the foundation have grown considerably since then thanks to numerous generous donations. A committee with three members manages the activities of the foundation and allocates the distribution of the foundation’s funds. The foundation receives around one dozen inquiries every year, and up to EUR 5,000 is usually paid out to the sufferers – in some cases more. Over 100 people suffering from ALS have been assisted in this way since the foundation was established. Help for people with ALS International involvement for education and health For over ten years now, VfL Wolfsburg’s Krzysztof Nowak Foundation has been helping people suffering from amyotrophic lateral sclerosis (ALS), a disease of the nervous system. The foundation established on 2 May 2002 harks back to the very popular VfL professional Krzysztof Nowak who had to end his career at the beginning of 2002 because of this rare disease, and who then died in May 2005 at the age of 29. The foundation provides financial support for people suffering from the illness and their relatives in line with its slogan “Fast help without bureaucracy”. This is done to ease their suffering and VfL Wolfsburg is also involved on the international stage in the education and health of children and young people. As part of its Wolfsburg United project, the club entered a strategic partnership with Unicef on 1 July 2012. Part of this co-operation involves VfL Wolfsburg sponsoring the Unicef project “Sports for Development” which takes place in around 75 countries in co-operation with the local sports and football associations. The minimum sponsorship per year is EUR 100,000, but is scheduled to rise considerably as the project proceeds. This sponsorship is made possible by cooperation with selected partner companies from around the world which participate in the initiative as sponsors. 48 | 49 society Education projects make learning fun Being highly motivated is important to achieve good results – this is as true in football as in all other areas of life. VfL Wolfsburg’s main priority on the education side is therefore to get across the joy of learning to children and young people and to motivate them in this way to continuously expand their knowledge. Thanks to its close relationship with 100 partner schools in the region, the club is able to react in a focused way to the needs of school children. In the eyes of the managers at VfL Wolfsburg, the competent handling of media in particular is considered to be a key qualification for lifelong learning. In the configuration and implementation of the related projects, the club co-operates with experienced media education experts from lernmodule.net – a charitable organi- sation for promoting new media in schools. VfL Wolfsburg also regularly initiates innovative and creative projects to continue to act as a driving force for establishing the joy of learning in the hearts and minds of children and young people. e-Learning project boosts learning motivation VfL-Wiki is a key element in the club’s commitment to educational aspects. The innovative e-learning arrangement was launched in six project schools at the beginning of November 2011. Its crea- tive content and wide range of interactive learning formats motivate children to learn, as well as inviting teachers and parents to join in. The VfL-Wiki is deliberately kept simple to enable everyone to be able to write texts and change them even after only a short period of instruction. In this way, the users of the Wiki generate knowledge on their own or together with others. At the same time, they learn how to structure and network this knowledge. Self-initiated learning, as well as the involvement in a learning group, are therefore boosted by this type of learning. VfL-Wiki is not only concerned with footballing aspects: a wide range of specialist fields correspond- 50 | 51 society burg joined together with VfL-Wiki to present a co-operation agreement with smiley e.V. The society located in Hannover informs schools, social organisations, clubs and associations about the use of media by young people. The co-operation includes theme-related e-mail support for the project schools, as well as offers for seminars and workshops. At the start of the 2012/2013 school year, VfL-Wiki was extended to eight additional partner schools following the publication of an interim report. An information event for this purpose was held at the Volkswagen Arena in June 2012, and workshops will be offered at the new schools from the beginning of October. Career selection assistance To give children and young people a practically orientated insight into the world of work, VfL Wolfsburg has been involved in the “Girls and boys future day” in Lower Saxony from April 2011. As part of the career-orientation activities, 20 pupils from the fifth grade onwards were given an opportunity to familiarise themselves with various departments at the club’s headquarters. After a guided tour of the stadium and a quiz, as well as small interactive games, the children and young people were then able to round off the visit by watching one of the training sessions held by VfL professionals. ing to subjects taught in schools – such as German, mathematics and science – can be integrated just as easily as unrelated and creative projects – but all enhance the excitement and improve the diversity of every day lessons. In addition to “A visit to VfL”, the current projects include “Our school ABC”, as well as the topics “Sustainable development in urban ecosystems” and “Cyber mobbing”. The latter contains important rules of behaviour to prevent mobbing, as well as information for parents and teachers. Because many parents still worry when their children use the internet, VfL Wolfs- Students are also given opportunities by the club several times a year to take a look behind the scenes at VfL Wolfsburg. This opportunity was taken up amongst others by 40 participants of the seminar course “Management of a professional football club” run by the University of Göttingen, who visited the Volkswagen Arena on 2 November 2011 together with the head of the seminar Dr. Otmar Dyck. After being introduced to the structures of the company, they were then given presentations on the various departments within the club. These dealt with managers, trainers and players, as well as controlling, service and sponsoring, all the way to women’s football. Nadine Anskeit and Uwe Kohnle from lernmodule.net, a non-profit organisationpromoting new media in schools and colleges, explain to school children how VfL-Wiki works (at Fallersleben Primary School and in the Erich-KästnerSchool in Weddel). STRONG TOGETHER IN BREAKING DOWN INTOLERANCE Football brings a very broad range of people together. The sport therefore also HELPS TO BREAK DOWN AND STRENGTHEN the feeling of togetherness and community. VfL Wolfsburg is very aware of the integrative power of this sport and demonstrates its commitment with numerous measures for enhancing mutual respect, fairness, and the integration of disabled people. Back in 2004, the club invited the social services institutions from the region to attend home games at the Volkswagen Arena. With its co-operation partner Special Olympics, VfL Wolfsburg regularly organises training sessions for mentally handicapped people at the Volkswagen Arena. Its commitment to tolerance is also spelled out in writing by the club as a signatory to declarations against discrimination and racism. In the same way, the Code of Conduct of the VfL Football Academy requires all employees, trainers and players to treat each other with respect and tolerance at all times, and to treat others in exactly the same way. Open, with barriers VfL Wolfsburg appointed Mike Compagnone Spokesman for the Disabled on 12 October 2001. The 30-year-old is also involved in the Fan Project where, as the contact for all disabled football fans, it is his job to represent their needs. His duties Year 7 class at Westhagen secondary modern school in the SRTRC workshop with young VfL Wolfsburg players. include passing on to the club the feedback from the fans and handling their requests for tickets. To raise the awareness of football fans for the issue of disability, VfL Wolfsburg supports the Special Olympics – the world’s largest sports movement for people with mental and multiple handicaps, and officially recognised by the International Olympic Committee. By carrying out regular training sessions throughout the year, the organisation helps children and adults with mental handicaps to take part in normal social life. Football is the world’s most 52 | 53 popular team sport at the Special Olympics. VfL Wolfsburg has participated in the Special Olympics European Football Week (SOEFW) since 2005. One of the key elements of this co-operation is training sessions with the former VfL professional Roy Präger. As a sports mentor, he also supported the first Lower Saxony S pecial Olympics state games which attracted 600 sportsmen and women to Wolfsburg from 15 to 17 June 2011. To ensure that people with disabilities can also enjoy the thrill of a visit to the VfL Wolfsburg stadium, the club designed the Volkswagen Arena to be barrier-free, and continues to further expand its commitment in this context. In the East Stand at the Volkswagen Arena, there are now a total of 80 spectator places for wheelchair users, of which eight are for visiting fans, and seven are VIP places. There are also ten seats for visually handicapped spectators in Block A in the south-west of the stadium, making the Volkswagen Arena one of the first Bundesliga stadiums with a dedicated zone for the visually handicapped. And up to ten people can also enjoy the atmosphere at home games via a special live commentary. Notwithstand- Mike Compagnone (right), Fan Liaison Officer for disabled persons, with fans in the wheelchair area at Volkswagen Arena, directly on the edge of the field. ing the matches themselves, the club also runs tours of the Volkswagen Arena suitable for disabled visitors. VfL Wolfsburg’s online communications are also barrier-free. This commitment was recognised when the club was nominated in May 2012 for the German Online Communications Prize 2012 in the Innovation of the Year category. The special features of the club website include an audio-reader function, options to change the size of the typeface, the ability to use the pages without a mouse, and for pictures to be accompanied by alternative texts. Against racism and discrimination VfL Wolfsburg supports UEFA’s ten-point plan against racism, and signed the declaration Against Discrimination in Football of the European Gay and Lesbian Sport Federation (EGLSF) in March 2011. The club also emphasizes its committed stance to tolerance in its stadium regulations. Moreover, fans at Bundesliga home matches see commercials and banners during the stadium show on the issue of racism, and are called upon to refrain from and coun- society teract any racist tendencies. VfL Wolfsburg also supports a range of campaigns aimed at raising awareness of topics such as xenophobia and racism. These initiatives include the campaigns “We don’t look away” and “Respect! No room for racism”, as well as the international Week Against Racism. And finally, as a partner of the project “Show racism the red card”, VfL Wolfsburg also plays an active part to combat discrimination and racism. The sportsmen act as models here in raising the awareness of children for these important issues. This is done in various ways including workshops for schools in the region. In June 2011, pupils from the sixth grade of the VfL partner school Hauptschule Westhagen took part in an event of this kind. This included demonstrating to young people by way of a real example from 2006 that even football stars are not immune from racist attacks. Techniques such as role play are used to help the pupils see the problem from the point of view of the players, fans, trainers and referees – they did this by acting out a press conference. The next workshop is planned for October 2012 with pupils from the seventh grade of the Hauptschule Westhagen. Inspiration for a healthy lifestyle Health is a person’s most vital asset. In the case of children, it is an important prerequisite for learning effectively and enjoying properphysical and mental development. Health is also enhanced by a varied diet orientated towards the needs of children, and a wide range of different kinds of exercise – but never forgetting that adequate opportunities for relaxation are also a basic requirement for a healthy life. VfL Wolfsburg together with competent partners has made it a commitment to raise the awareness of children and young people for a healthy lifestyle. In numerous projects, the club already educates its young players about what constitutes a healthy lifestyle, and the club intends to expand its activities continuously in the future to instil these virtues in more children and young people. Becoming active together One of VfL Wolfsburg’s most successful initiatives on the health front is the Muuvit Adventure which the club makes available together with the Muuvit Project. This innovative education programme began life in Finland and is now active throughout the world. On the occasion of the European Championships 2012, UEFA organised a Muuvit Adventure in Poland and the Ukraine using the activities of VfL Wolfsburg as a model. The Muuvit Adventure motivates children in a playful way to enjoy learning and exercising. At the same time, the project also provides assistance to teachers and parents in encouraging their children to discover the joys of learning and exercise. On a brightly coloured map, the children collect points every day as soon as they become physically active. This is achieved by all of the children in the class working together to generate as many exercise points as possible. These points correspond to Muuvit kilometres which the class enters onto a map to take them on an imaginary journey. The project is supported by a website which creates a virtual learning environment with information on the exciting destinations, and tasks designed especially for children, which the pupils can solve during their lessons. Parents are given a similar map with tips on how to support their children in their Muuvit Adventure. 30,000 school children have already participated in Muuvit since 2009. In spring 2012 alone, over 300 classes from more than 100 schools in Lower Saxony and SaxonyAnhalt also took part in the project. To provide positive motivation to the children and young people in the region to adopt a balanced lifestyle, VfL Wolfsburg also puts its former team bus to good use. The so-called VfL-Bus was completely stripped and converted, and is now equipped with a wide range of multimedia equipment. Visitors entering the bus are interactively informed about exercise and healthy food by presentations, videos and games. Different exercise games and play modules in front of the bus round off the experience. This modular education programme has already been used by 100 partner schools, 100 partner clubs, and the 25 partner kindergartens working with the club, as well as events organised by the Wölfi Club and the VfL Football Academy. It has also been used at home and friendly matches played by VfL Wolfsburg, not to mention festivals run by the city of Wolfsburg and companies in the region. The VfL-Bus was at the Didacta 2012 education trade Thomas Röttgermann and LieselWestermann- Krieg (Olympic Discus medalwinnerand Muuvit ambassador) in discussion during the Muuvit Adventurepresentation at the Finnish Embassy in Berlin. 54 | 55 society Further education for participants Trainers, teachers and guardians 310 350 300 260 2011/2012 2010/2011 2009/2010 2008/2009 2007/2008 210 fair in Hannover from 14 to 18 February 2012 where it attracted 5,000 visitors. In accordance with the club’s environmental targets, the VfL-Bus is also run in a climate-neutral way: after driving 10,000 kilometres, the emissions totalling nine tonnes CO2 equivalent were compensated for by sponsoring the CO2OL climate protection project “CO2OL Native Tree Special Reforestation, Panama”. The co-operation with the “Ballschule Nord” (Ball School North) which began at the beginning of 2011 is another important part of VfL Wolfsburg’s commitment to the promotion of exercise. The offer is based on a well-established scientific concept to enable children and young people to enjoy a diverse range of sports training and therefore counteract early specialisation in a specific sporting discipline. VfL Wolfsburg provides the Ball School with refresher courses for kindergarten teachers, school teachers and coaches, and thus promotes the development of a sense of fun amongst children for sporting activities. 159 adults have already participated in Ball School workshops in 2011/2012. The fact that almost all of the participants who attended the basic training courses have also gone on to take part in the refresher training sessions highlights the high quality of the training offered. As part of its “Kickoff VfL” project, the club has also organised four training courses every year from 2006 to 2011, each attended by well over 200 participants on average – these refresher courses have also taken place in co-operation with the Ball School since 2011. Green-white in the children’sclinic The VfL Kids Arena programme is focused specifically on children in hospitals. The green-white decorated playroom in the children’s clinic at the Röhn Klinikum hospital in Gifhorn helps make the sterile hospital atmosphere a bit more lively and colourful, and therefore helps the small patients feel a bit more at home during their hospital stay. Laptops, games and books are available for the children in the VfL Kids Arena. To break up the monotony of the hospital routines and speed up the recovery of the little patients, male and female football players drop in regularly for autograph sessions and to read to the children. Mascot Wölfi also pays regular visits to the children’s ward – one of the occasions being a regular visit in autumn for a handicraft session together with the small patients to put together VfL lanterns. In addition, all of the children can watch the matches played by VfL Wolfsburg on a large television. Large and small for a good purpose The whole family was in the spotlight on 12 May 2012 for the third VfL Kids Day. This event was also again completely focused on exercise and enjoying sports, and featured a lot of sporting modules and a large accompanying programme. Over 1,000 children collected stamps on their running cards at 18 different stops to acquire a participation certificate. More than EUR 1,000 was collected over the course of the event for the United Kids Foundations – a network for children which sponsors and supports projects in the BraunschweigWolfsburg region. Fans The colour green has no limits: VfL Wolfsburg is an open club, promoting diversity and against racism: it treats all fans as members of one big football family. Headline Lorem Headline Ipsum Vorspann etum velitas aute andem aut illatas as int ut h arum into et moditisiti sum re aperum quam dolla ne voluptatur, custo blabore remporionsed mos qui diti consequae veruntis restiamus. 56 | 57 Fans Solidarity is a major factor VfL Wolfsburg sees the club and fan community as a large football family and organises all of its activities accordingly. A cosmopolitan approach is a high priority in this context and is kept very much alive. According to this philosophy, the club allows every fan to join its family whatever their age, sex, skin colour or disability, and the club also works continuously at creating the right conditions to enable everyone to participate in the shared experience. Promoting diversity, mutual respect, fairness and tolerance VfL Wolfsburg supports numerous anti-racisim initiatives. A large range of different measures is implemented by the club to back up its advocacy of diversity, mutual respect, fairness and tolerance. This is also clearly reflected in the stadium regulations which expressly forbid racism, xenophobia and extreme political views. One of the ways VfL Wolfsburg highlights this commitment is its support of the UEFA ten-point plan (cf. Society chapter). The club is also just as active in promoting the integration of handicapped people with measures such as the barrierless design of the Volkswagen Arena and its website, and its support for the Special Olympics (cf. Society chapter). VfL Wolfsburg launched the “Closer to VfL” campaign to intensify its contact with the fans and their identification with the club. The first measure in this campaign was the launch of a fan-article magalog for the 2011/2012 season: a combination of fan-article catalogue and magazine with stories and pictures, which provide fans with glimpses of what goes on behind the scenes. The guiding principle was continued at the beginning of 2012 with three commercials. The players and the former team captain, Christian Träsch, kit manager Heribert Rüttger, and VfL superstar Roy Präger – who now runs the VfL Football Academy – presented themselves to their fans in personal portraits appearing on the club’s own website, the club Facebook site, and in the VfL channel on YouTube. And to enable the fans to publically express their loyalty to VfL Wolfsburg even more, various fan articles have become available recently with the logo “My club – My city”. At the end of the 2010/2011 season, when VfL Wolfsburg only managed to escape relegation on the last match of the season, the club launched the slogan “We stand together”. As part of a photo campaign, the fans could demonstrate that they stood firmly behind the team. Ultimately, everyone worked together to save the team from relegation. This difficult period brought the players and VfL fans even closer together. In February 2012, the Managment Board of the VfL Wolfsburg, the trainer squad and the whole professional team, thanked their fans for their loyalty and support with the “18th away game”: they visited numerous fan clubs in the regionto give them the opportunity of talking to them directly. 58 | 59 Fans Fan Liaison Officers at VfL Wolfsburg (from left): Holger Ballwanz, Lothar Schukowski, Mike Compagnone, André Hahn and Michael Schrader. In close contact with the fans VfL Wolfsburg’s four fan liaison officers are at the service of the club supporters to provide them with advice and to get things moving. They act as a bridge between the club and the fans, and understand the needs of VfL supporters. At the same time, they make it easier for them to contact the club when necessary. The Fan Liaison Officers organise various aspects, including trips to away games, as well as taking part in the regular meetings of Fan Liaison Officers at a regional and nationwide level. Another important aspect of their work is their contact with the local police, the German federal police, and the club’s own security service. The Fan Liaison Officers also provide assistance for the establishment of new fan clubs: a club is only officially recognised when it has been reported to the Fan Liaison Officers. The Fan Liaison Officers currently look after around 160 fan clubs, of which 90 have applied for the status of OFC (‘Official Fan Club’). They have also signed the regulations set out by VfL Wolfsburg in co-operation with fans. This agreement accords the members of OFCs certain privileges such as advance bookings of day tickets on the North Terrace, regular information on the activities of the club, and the option of presenting their own club in the stadium magazine. In addition, regulations include a Code of Conduct which forbids any form of discrimination and violence. The Fan Liaison Officers are available in the Fan House built specifically for fan liaison and merchandising in the north-east of the stadium. On match days, the Fan Corner (FanEck) located on the promenade of the North Terrace, acts as an additional contact point for fans. The services provided by the club are supervised by the Fan Liaison Officers, and on the site itself, the fans are the contacts for everyone. Visitors to the Fan Corner receive information about the Volkswa- gen Arena, can take part in guessing what the score will be, and can buy fan articles made by the fans themselves: “From fans, for fans”. The revenue generated by the sale of articles and from the score guessing game are used for charitable purposes – during the 2011/2012 season for instance, EUR 1,000 was raised for the special education kindergarten ‘Rappelkiste’. The revenues generated by the sale of the stadium magazine ‘Unter Wölfen’ are collected up and then donated at a later date to the Krzysztof Nowak Foundation. To prevent violence at the stadium and anywhere else associated with the home games played by VfL Wolfsburg, and to maintain a good atmosphere between the rival fan groups, intensive discussions are always held between the Fan Liaison Offic- 60 | 61 Fans ——Fan clubs Fan club membership 9,871 8,606 2007/2008 ers and the Security Officers. These regular discussions are designed to ensure that the needs of the fans can be taken into consideration as far as possible, at the same time as guaranteeing the safety at all times of all stadium visitors. These efforts are also assisted by regular discussions with the city administration, and dialogue between the police, the Fan Project and the fans. If the fans violate or overstep the limits, the stadium regulations come into force, as well as the associated sanctions. Every year, during the winter and summer breaks, meetings take place between the First and Second Division Bundesliga Security Officers in the form of a summer and winter conference. In addition, VfL Wolfsburg organises at least one joint conference per year with the Fan Liaison Officers in the form of a regional conference. Moreover, at least one 9,260 9,998 8,184 2008/2009 2009/2010 meeting takes place with the Local Committee for Safety and Sport (ÖASS) during the summer and the winter breaks to reach agreements on the Bundesliga season. Invitations to attend this meeting are also sent to representatives of the Volkswagen Autostadt, the professional fire brigade, Wolfsburg AG, the Service Factory, as well as all VfL Wolfsburg departments. ÖASS meetings also take place in response to specific incidents: for example, six times in 2011 to discuss a package of measures to combat violent VfL fans. At a monthly meeting (regular fan meeting), local police officers from Wolfsburg and the federal police hold discussions with representatives of the Fan Project, the city administration and the VfL Fan Liaison Officers and Security Officers. And finally, the club also has meetings with the Fan Project and the Fan Liaison Officers on an irregular basis in response to specific incidents. The club has also been involved in the German Football League (DFL) poster campaign “For football. Against violence”, since June 2012. Preventing violence in the stadium is also an important aspect integrated within the VfL Wolfsburg stadium regulations. Because of the use of fireworks by the fans at away matches in Bremen and Hamburg, the club had to pay fines to the DFB last season totalling EUR 7,500 – and the level of the fines to be paid for the matches in Stuttgart and Hannover is still to be decided. In addition, 14 nation- 2010/2011 2011/2012 wide stadium bans were issued to individual fans because of the use of fireworks, four because of grievous bodily harm, and one because of damage to property. The number of local stadium bans in the 2010/2011 season totalled 13. An indication of the club’s sincere interest in the wishes of the fans, and a positive demonstration of the way the fans and the club can discuss things openly and eyeto-eye, are amongst other things the debate on the revival of the old club emblem. Some of the fans were strongly in favour of this to highlight more emphatically the long tradition of VfL Wolfsburg. The decision of the club to leave things unchanged and stick to the new emblem introduced in 2002 was initially greeted by major dissatisfaction amongst the fans. Managing Director Thomas Röttgermann was personally involved in regular discussions with the fans and agreed during the course of this dialogue to allow some leeway for the reuse of the old logo under certain circumstances. Some of the measures included allowing the old emblem to be used more often in the new fan bar in the East Stand, as well as on flags hoisted on the forecourt before the match. With respect to clothing merchandise as well, a retro line with the old logo is planned in the long term, and this project will also allow fans to participate in the design of this apparel. A club for young and old VfL Wolfsburg SEES ITSELF AS A club for all age groups. In recent years, the club has put together a comprehensive package of measures for the youngest VfL fans in particular. VfL Wolfsburg has presented all of its children’s activities on a child-compatible website since the beginning of 2010. The WölfiClub founded in July 2004 as the official kids club of VfL Wolfsburg, and with its current membership of 8,000, is one of the largest kids clubs in the Bundesliga. The club is also a force behind the kids club scheme across the whole country and intensively supports the relevant DFL working group since it was founded. The club places a very high priority on its extraordinary commitment in this context because today’s children are tomorrow’s fans. The comprehensive range of services provided by the WölfiClub, whose membership is open to football fans from the age of 0 to 13 years of age, includes discounts, supervised trips to away matches, as well as a chance to apply to be one of the mascots that accompany each player onto the pitch at the beginning of home games. Fun and games for kids in the stadium are available to all children and not just members of the WölfiClub: these facilities include the Wölfi Cave, which is a kids fun room in the Are- na with supervision during home matches; the Wölfi play area: a supervised children’s’ playground in the middle of the stadium; Wölfi’s exercise playground in front of the Volkswagen Arena; and the Wölfi terrace made available specially for families. The other popular events arranged by VfL Wolfsburg for children include the VfL Kids Day which is opened by the Lord Mayor of Wolfsburg Klaus Mohrs, the children’s holiday programme, kids tours, as well as the ability to celebrate children’s birthdays in the stadium. The VfL Football School founded in April 2011 is also very popular. It provides football training under professional conditions to boys and girls aged between six and 13 years. In these activities as well, the organisers not only focus on getting across the enjoyment of football and exercise in general, they are also particularly interested in communicating values such as team spirit and fair play. VfL-fans over the age of 14 can join the WölfeClub, which also includes the event initiatives WölfeClub Jun- Membership WölfeClub Membership WölfiClub 5,084 iorteam and WölfeClub 55plus. Ever since the start of the 2010/2011 season, the WölfeClub Juniorteam has provided numerous age-group compatible activities for fans between the ages of 14 and 17: such as supervised visits to home matches in non-smoking standing zones on the North Terrace, organised trips to away matches for numerous Bundesliga games, assistance for the WölfeClub team at home games, and internships for school children at VfL Wolfsburg during the school holidays. WölfeClub 55plus, on the other hand, has specially organised activities for older VfL fans. A new wide-ranging programme is prepared for them every six months with cultural, social and sporting activities covering everything from gallery visits to introductory archery courses. 10,500 9,874 9,500 8,090 8,000 6,900 7,253 5,443 5,048 4,244 3,564 3,011 2.939 1,426 742 July 2005 July 2006 July 2007 July 2008 July 2009 July 2010 July 2011 July 2012 2,000 children, plus another 2,000 visitors to VfL Kids-Day 300 400 appearances of the Wölfi mascot per year VfL Kids carnival with 500 children 500 Fans children per season 200 flag 500 at four trips to away games per season 200 children Christmas party with 62 | 63 children in the holiday programme mascots during Bundesliga homematches per season 400 children in home-game supervised activities in Wölfi’s Cave per season birthdays with 2,000 guests 200 children’s in total per year at the Volkswagen Arena 150 participants children in the supervised home-match adventure per season 2,000 participants a year at the VfL Football School Always a sympathetic ear for VfL fans The Wolfsburg Fan Project and Supporters Wolfsburg The Fan Project Wolfsburg is particularly aimed at satisfying the needs of younger VfL fans aged between 12 and 21. This organisation was founded by the Wolfsburg city administration in 1997 and has been committed since then to the establishment of a positive fan culture, the prevention of violence, and improving communications between all of the stakeholders in football such as club, fans, police, security service and the public order office. In addition, the five Fan Project employees are also at the service of the young football fans as contacts for whatever problems trouble them, such as difficulties at school, or drug abuse. The Fan Project offices are on the north side of the Volkswagen Arena. The North Terrace Hall is the central contact point for the younger fans and offers them a range of activities and events. For instance, an accompanying programme with music and sporting activities begins here three hours before the start of home games. The Fan Project Wolfsburg won an award for its work in the form of the quality label ‘Fan project pursuant to the national sport and security concept’ issued by the Fan Project Coordination Office (KOS). “We don’t look away” To combat xenophobia and racism, violence, alcohol and cigarette abuse, the Fan Project working together with VfL Wolfsburg, the Stadtjugendring (City Youth Circle), and the public children’s and young people’s programme of the Youth Department of the Wolfsburg city administration, put together a package of Great mood at the home of the Wolves: 30,000 spectatorsfit into the Volkswagen Arena. The needs of Wolfsburg fans are looked after by VfL Wolfsburg Fan Liaison Officers, the city‘s Fan Project and by the Supporters Wolfsburg organisation. measures with the slogan “We don’t look away”. The project is aimed at supporting all of those involved in football activities in Wolfsburg to develop a positive personality structure and not to turn a blind eye when they notice unwelcome tendencies in their environment. Nationwide umbrella organisationfor fans With the aim of intensifying their supraregional co-operation, the Fan Liaison Officers from the five north German clubs in the Bundesliga, and each of the associated Fan Projects, formed the North Committee at the beginning of 2011. This committee meets once every quarter. Supporters Wolfsburg e.V. was founded in the middle of 2006 as the umbrella organisation and representative body for the interests of fans of all ages. The Supporters wish to provide VfL fans with a communications platform and help maintain a lively, active and peaceful fan scene. They explicitly condemn every form of violence, racism and discrimination, and are dedicated to fighting these tendencies. The Supporters’ activities thrive on the commitment of the protagonists and are therefore very wide-ranging. Their activities include providing assistance for the organisation of trips to away matches, improving the atmosphere in the Volkswagen Arena by organising various campaigns in the stadium, as well as organising charitable activities. Members of Supporters Wolfsburg e.V. are spread throughout Germany. The so-called ‘exile supporters’ that live outside of Wolfsburg meet regularly during away games to get to know one another and to talk and share their experiences. 64 | 65 Fans Future Goals Sustainability is a FUNDAMENTAL part of our self-UNDERSTANDING fL Wolfsburg does not intend to V rest on its laurels, but seeks to continuouslyimprove in all areas. he club aspires to be a pioneer T in the Bundesliga and set new standards. he following objectives are T communicatedin all openness. In stating these objectives, the club is emphasising its avowal to sustainability and stating in all clarity that sustainabilityis a significant pillar of its self-identity. he next report will take a selfT critical, unadorned look at the achievement of its targets in order on the one hand to measure itself against its own standards and on the other to communicate with maximumpossible transparency its sustainabilityefforts, also externally. Strategy & management Objective Date Comment Expand and establish quality assurance in the merchandising sector Ongoing The club seeks to demonstrate its responsibility for the supply chain. (Long-term) change of 10 % of all merchandising products to fair-trade products Ongoing Key milestone: the home shirt for the 2014/2015 season will be sourced from the ‘betterplace’ collection. Introduction of data management for non-financials(paper, emissions, water, etc.) Enhance club’s popularity values Start of season 2014/2015 Ongoing Furthermore all operating areas (admin, offices, Volkswagen Arena, Elsterweg stadium) are to be integrated. The club’s engagement is to be acknowledged and perceived as a brand for sustainability. Ecology Objective Date Reducing the club’s current carbon emissions by 25 % by end of season 2017/2018 End season 2017/2018 Expand waste sorting in the Volkswagen Arena End of season 2013/2014 Conserving natural resources Ongoing Promote and comply with latest energy-efficiency standards – above all for newbuilds Ongoing Comment This measure to also include caterers. The construction of the mini stadium and the VfL centre (building to commence 2013) shall be compliant with the latest energyefficiency standards. 66 | 67 CSR-Program Employees Objective Inclusion of sustainability goals in agreed targets for management and employees Date Start of season 2014/2015 Comment A move to sensitise employees even more for sustainability aspects Expand vocational training for players Ongoing The club thinks good training for players must include not only sporting further development but also the securing of further career prospects. Fostering sporting and health offers for employees Ongoing It is the goal to support employees in achieving a healthy lifestyle. Initial measures to be implemented during season 2013/2014. Extending employee further training options – in particular in terms of sustainability Start of season 2013/2014 Further training options are to be offered, in particular relating to sustainability. Introduction of a corporate volunteering programme Start of season 2013/2014 The club seeks to promote its employees’ social engagement and intends to provide further support in this regard. Society Objective Date Comment Further development of VfL-Wiki Start of school year 2013/2014 and 2014/2015 More schools to be involved and inter-school co-operation to be intensified. Further development of Muuvit Start of season 2013/2014 It is planned to expand the Muuvit Adventure with an additional environment route. Expand and reinforce partner network Ongoing The club has the goal of continuously intensifying its societal engagement. The club considers co-operationwith experts to be a fundamental pre-requisite. Creating barrier-free access to all areas Ongoing VfL Wolfsburg aspires to inclusion for all to all club offers. Fans and members Objective Regular organised interchange between fan representatives and management Date Start of season 2012/2013 Comment The club intends to further expand its excellent relations with its fans. Regular organised exchange is to give fans the opportunity to express their issues directly to the management. GRI Content Index GRI (Core) Indicators according to G3.1 Guidelines Strategy and Analysis 1.1 Statement from the most senior decision-maker 1.2 Key impacts, risks, and opportunities Organizational Profile 2.1 Name of the organization 2.2 Primary brands, products, and/or services 2.3 Organizational structure 2.4 Location of organization's headquarters 2.5 Countries where the organization operates 2.6 Nature of ownership and legal form 2.7 Markets served 2.8 Scale of the reporting organization 2.9 Changes regarding size, structure, or ownership 2.10 Awards received Report Parameters 3.1 Reporting period 3.2 Date of most recent previous report 3.3 Reporting cycle 3.4 Contact point 3.5 Process for defining report content 3.6 Boundary of the report 3.7 Limitations on the scope or boundary of the report 3.8 3.9 Joint ventures, subsidiaries, leased facilities Data measurement techniques 3.10 Re-statements of information provided in earlier reports 3.11 Changes in the scope, boundary, or measurement methods 3.12 GRI Content Index 3.13 External assurance Governance, Commitments and Engagement 4.1 Governance structure of the organization 4.2 Indication whether the Chair of the highest governance body is also an executive officer 4.3 Members of the highest governance body that are independent 4.4 Linkage between compensation for members of the highest governance body and the organization's performance 4.5 Processes in place for the highest governance body to ensure conflicts of interest are avoided 4.6 Reported Cross-reference/Direct answer fully not material p. 5 fully fully fully fully fully fully fully partially p. 71 p. 6 - 8 p. 13 p. 71 p. 6ff., 14ff., 48 p. 6 p. 6ff., 14ff., 48 p. 10ff., 30ff. No disclosure of financial data. p. 6 p. 19 fully fully fully fully fully fully fully fully fully fully fully fully fully p. 2 p. 2 p. 2 p. 71 p. 2 p. 2 All relevant aspects for a professional football club are covered. This includes the interaction with fans and especially the combatting of violence and racism. The report includes the VW-Arena because it is an integral part of the club´s activities. Where specific measurement methods were used or special explanations of indicator calculations are required, they are noted in the respective diagrammes and graphics. VfL Wolfsburg bases its reporting on the GRI indicator protocols, but also reserves the right to deviate from these protocols. Data and content is double-checked for correctness, as is customary in management accounting. First Time Report First Time Report p. 68 External assurance is not considered necessary. fully fully p. 13 p. 13 fully fully This indicator is not applicable because a Supervisory Board exists. The owner of the VfL Wolfsburg-Fußball GmbH, VW AG, holds several places on the Supervisory Board, which enables it to communicate with the management. All employees and the members of the Executive Board work to individually defined sets of goals. The degree of attainment of targets influences the amount of bonus payments for non salary-scale employees. The basic salary is not affected by this. p. 16ff. – Furthermore, Volkswagen´s Code of Conduct applies. fully fully fully fully 4.11 Expertise of the members of the highest governance body for guiding the organization's strategy Statements of mission or values, codes of conduct, and principles Procedures of the highest governance body for overseeing the organization’s sustainability performance Processes for evaluating the highest governance body's own sustainability performance Processes for evaluating the highest governance body’s own sustainability performance Precautionary principle 4.12 4.13 4.14 4.15 Externally developed charters, principles, or other initiatives Memberships Stakeholder groups Basis for identification and selection of stakeholders 4.7 4.8 4.9 4.10 4.16 Approaches to stakeholder engagement 4.17 Key topics and concerns of stakeholders Economic Indicators Management approach EC3 Coverage of the organization's defined benefit plan obligations EC4 Financial assistance received from government fully fully fully The Supervisory Board evaluates the Executive Board´s performance. Environmental and social aspects are included in the assessment. p. 12, 16ff., 38 fully p. 16ff., 38 – Activities and relevant events in the fields of environment and society are reported to the Executive Board in a timely manner. p. 67 fully p. 16ff., 33-35, 38, 50-55, 58ff. fully fully fully partially p. 19, 32f., 38, 43, 48, 53 p. 19, 38 p. 12, 32ff., 38ff., 48ff., 58ff. Since the club is an actor of particular interest for media and society, it engages in constant dialogue with a large number of stakeholders. In principle the club talks to all stakeholders. The stakeholders addressed in each case depend on the specific topic. p. 13, 60f. p. 60f. fully fully fully fully fully EC7 Local hiring fully EC8 Infrastructure investments and services provided primarily for public benefit fully p. 7f., 14ff. p. 30ff. VfL Wolfsburg-Fußball GmbH did not receive any substantial financial assistance from the government. p. 32f. – Employees are hired regardless of gender, origin or other other personal characteristics. Only the qualification is decisive. This is valid for all business divisions. p. 7, 15f., 19, 46ff. 68 | 69 Environmental Indicators Management approach EN1 Materials used EN2 Recycled input materials EN3 Direct energy consumption by primary energy source EN5 Energy saved due to conservation and efficiency improvements EN8 Total water withdrawal by source EN9 Water sources significantly affected EN16 Total direct and indirect greenhouse gas emissions EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved EN22 Waste by type and disposal method EN26 Initiatives to mitigate environmental impacts EN28 Sanctions for non-compliance with environmental laws and regulations EN29 Environmental impacts of transporting products and members of the workforce EN30 Environmental protection expenditures and investments fully fully fully fully fully fully fully fully fully partially fully fully fully p. 16ff., 38ff. p. 40-44 p. 43 p. 40, 44 p. 38, 40-44 p. 42 p. 42 p. 40-42 p. 40-44 p. 43 p. 16ff., 38, 40ff. No sanctions in this field. p. 40-42 partially p. 38 – Latest ecological criteria are considered for all new constructions. New investments are assessed from both financial as well as ecological points of view. It is the aim of the club to strike a balance between both aspects. Social Indicators: Labour Practices and HUMANE WORKING CONDITIONS Management approach fully LA1 LA2 LA3 LA4 LA6 LA7 LA8 LA10 LA11 LA12 LA14 p. 32ff. Total workforce Total number and rate of employee turnover Benefits provided to full-time employees that are not provided to temporary or part-time employees Employees covered by collective bargaining agreements Percentage of total workforce represented in formal joint management-worker health and safety committees partially fully fully p. 32 p. 32 p. 32f. fully fully p. 32f. p. 32f., 35 Occupational diseases, lost days, and number of work-related fatalities Training and counseling regarding serious diseases Training of staff Programmes for skills management and lifelong learning Percentage of employees receiving regular performance and career development reviews, by gender Ratio of basic salary of men to women fully fully partially fully fully fully p. 35 p. 35 p. 34f. p. 34 Regardless of gender all employees regularly receive a performance assessment. The basic salary for employees is established in the company agreement. There is no distinction by gender. p. 32 fully fully fully p. 16ff., 32ff., 58ff. No incidents of discrimination detected. p. 16ff., 66 fully fully partially p. 16ff., 66 p. 16ff., 66 p. 16ff., 66 fully No grievances related to human rights detected. fully fully partially partially fully fully fully fully fully fully p. 16ff., 48ff. p. 12, 14ff., 38ff., 48ff. p. 16ff. p. 16ff. p. 19 No contributions to political parties, politicians or related institutions have been made. No legal actions in this field. p. 60f. p. 12, 14ff., 38ff., 48ff. p. 40ff., 58ff. fully fully fully fully p. 16ff. p. 16ff. No incidents in this field. Stadium regulations govern the process of sports events. Statutory information for all merchandising products is ensured by producers. No incidents in this field. No incidents in this field. VfL Wolfsburg complies with all legal regulations. No incidents in this field. p. 16ff. – No incidents in this field. No incidents in this field. LA15 Return to work and retention rates after parental leave Social Indicators: Human Rights Management approach HR4 Number of incidents of discrimination and actions taken HR5 Violations of right to exercise freedom of association and collective bargaining HR6 Risk for incidents of child labour HR7 Risk for incidents of forced or compulsory labour HR10 Number of operations that have been subject to human rights reviews and/or impact assessments HR11 Number of grievances related to human rights Social Indicators: Society Management approach SO1 Impacts of operations on communities SO2 Number of business units analyzed for risks related to corruption SO3 Trainings in anti-corruption policies and procedures SO5 Participation in public policy development and lobbying SO6 Contributions to political parties, politicians, and related institutions SO7 Legal actions for anti-competitive behavior SO8 Sanctions for non-compliance with laws and regulations SO9 Operations with negative impacts on local communities SO10 Prevention and mitigation measures Social Indicators: Product Responsibility Management approach PR1 Effects on health along the product life-cycle PR2 Incidents concerning health and safety impacts of products PR3 Product and service information required PR4 PR5 PR6 PR7 PR8 PR9 GRI-Index Incidents concerning product and service information Customer satisfaction Standards related to marketing communications Incidents concerning marketing communications Complaints regarding breaches of customer privacy Sanctions for non-compliance with laws and regulations fully fully fully fully fully fully fully GRI – Statement of Confirmation The VfL Wolfsburg CSR report was reviewed by the Global Reporting Initiative (GRI). It was confirmed that it fulfils the requirements of Application Level B. 70 | 71 Imprint Imprint Publisher: VfL Wolfsburg-Fußball GmbH Postfach 10 10 09 38410 Wolfsburg www.vfl-wolfsburg.de Contact: VfL Wolfsburg-Fußball GmbH Nico Briskorn Director Corporate Social Responsibility Telephone: +49 (0) 5361-8903-450 E-mail: [email protected] For more information about VfL Wolfsburg CSR engagement please visit: https://www.vfl-wolfsburg.de/info/soziales.html The sustainability report is available in German and English. In the event of discrepancies, the German version takes precedence. Consulting / content concept / editing: Stakeholder Reporting GmbH, Hamburg www.stakeholder-reporting.com Layout concept / design / realisation: Karma Kommunikationsdesign, Wolfsburg www.karma-web.de Print: Sigert GmbH Druck- und Medienhaus, Braunschweig, www.sigert.de Picture credits: VfL Wolfsburg-Fußball GmbH Karma Kommunikationsdesign (cover) Nina Stiller (5, 13, 29, 34, 49, 52) Firo Sportphoto (7, 10, 46, 56, 59, 64, 65) Daniela Nielsen (21,50,51,55) Stadt Wolfsburg (4, 26) Fritz Rust (6) Citypress24 (8) Imago (13) NABU (28, 45) Bernd Wierzbowski (32) LSW (41) DFB (43) Manfred Scharrnberg (44) Reinhard Popken (54) www.vfl-wolfsburg.de