How to Troubleshoot Windows Internal Stack Overflow - MM-Line

How to Troubleshoot Windows Internal Stack Overflow - MM-Line

How to Troubleshoot Windows Internal Stack Overflow Error Messag
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How to Troubleshoot Windows Internal Stack Overflow Error Messages (Q145799)
The information in this article applies to:
z
z
z
z
Microsoft
Microsoft
Microsoft
Microsoft
Windows
Windows
Windows
Windows
Millennium Edition
98 Second Edition
98
95
SUMMARY
This article lists steps to help you troubleshoot problems with stack overflow errors in Windows.
MORE INFORMATION
Stacks are reserved memory that programs use to process hardware events. A stack overflow occurs when there is not enough space in
memory to run the hardware interrupt routines. To resolve these behaviors, you can modify the "STACKS=" line in the Config.sys file,
eliminate terminate-and-stay-resident program (TSRs), and eliminate hardware conflicts.
When Windows delivers an error message that is related to an internal stack overflow, there is not enough space in memory either set
aside or available to handle the calls that are made to the computer hardware. There are several things to consider when you
troubleshoot this behavior:
1.
The Config.sys startup file may not be properly configured for the Windows installation. Use the following values:
STACKS=64,512 ;(this is the maximum allowed)
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q145799
12.04.2002
How to Troubleshoot Windows Internal Stack Overflow Error Messag
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FILES=60
BUFFERS=40
If you are using the dual-boot capabilities in Windows, the Config.sys and Autoexec.bat files may not contain the correct configuration to run
Windows. When you are dual-booting between Windows 3.x and Windows, these files may not have been renamed back to Config.dos and
Autoexec.dos.
Examine the Config.sys file to determine if files such as Himem.sys or Emm386.exe are loaded from a folder other than the Windows folder. If so,
boot Windows by using the Safe Mode Command Prompt Only option. Rename the Config.sys file to Config.dos and the Autoexec.bat file to
Autoexec.dos, and then restart your computer.
2.
Some TSRs may be interfering with Windows. Disable any non-boot device drivers in the Config.sys and Autoexec.bat files. If you install from
Windows 3.x and you receive a stack overflow error message, check the Win.ini and System.ini files for non-Windows-based programs or drivers
that are loading.
3.
There may be an incompatible hardware configuration. Check the port and IRQ settings of the network adapter, sound card, and modem. Make
sure that there are no COM2/COM4 or COM1/COM3 conflicts and that no devices are sharing IRQs. Disable or remove conflicting devices.
4.
The computer may need a BIOS upgrade. Check the BIOS version and contact the manufacturer of your computer for information about a BIOS
upgrade.
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
Q82318 Stack Overflow Can Cause Windows to Hang
Published Feb 8 1996 12:00AM
Last Modifed Jul 6 2001 8:17AM
Issue Type kbhowto
Additional Query Words
Keywords kbenv kberrmsg kbtshoot win95 win98 win98se kbWinME kbProd2Web
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