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Welcome to the EC3 Photographs/Graphics: Shutterstock Copyright Europol 2012 E E C Dear all, With so much of our everyday communication and commercial activities now taking place via the Internet, the threat from cybercrime is increasing, targeting citizens, businesses and governments at a rapidly growing rate. The EU in particular is a key target because of its advanced Internet infrastructure and increasingly Internet-based economies and payment systems. The scale of cybercriminal activity represents a considerable challenge to law enforcement agencies. Organised crime groups, terrorist groups and other criminals are quick to exploit the opportunities afforded by developments in technology, and the time has come for the authorities to get one step ahead. No crime is as borderless as cybercrime, requiring law enforcement agencies to adopt a coordinated and collaborative approach across borders, together with public and private stakeholders alike. In order to ‘tackle crime in the digital age’ the Council of the EU has endorsed the European Commission’s proposal to create a new European Cybercrime Centre (EC3) at Europol in The Hague, which will become the focal point in the EU’s fight against cybercrime. The Centre, which will be operational by 1 January 2013, will pool expertise and information, support criminal investigations and promote EU-wide solutions, while raising awareness of cybercrime issues across the Union. In a climate of austerity, the proposal draws on Europol’s unique set of existing services, including its information exchange infrastructure, cybercrime and online child abuse expertise and liaison officer network. Operations of this magnitude cannot be successfully concluded by national police forces alone. It is here that the European Cybercrime Centre will add significant value.Europol is already Europe’s specialist law enforcement centre for operational support, coordination and expertise in cybercrime. In addition to the analytical and operational support already provided by Europol, the European Cybercrime Centre will serve as the European information hub on cybercrime, developing cutting edge digital forensic capabilities to support investigations in the EU and building capacity to combat cybercrime through training, awareness raising and delivering best practice on cybercrime investigations. The Communication of the Commission foresees the existence of a Programme Board, acting as a bridge between Europol and the stakeholders. It will ensure the engagement of relevant stakeholders as well as inclusivity and outreach in EC3. I am delighted that the Commission has proposed the establishment of the EC3 at Europol. The European Cybercrime Centre will provide governments, businesses and citizens throughout the Union with the tools to tackle crime: its establishment will be a landmark development in the EU’s fight against cybercrime. Building on Europol’s proven track record and unique expertise in this area, and with the support of the Member States, other EU bodies, international partners and the private sector, the European Cybercrime Centre will make the EU smarter, faster and stronger in its fight against cybercrime. My best regards and wishes for a successful development of the EC3, Rob Wainwright Director of Europol Welcome 2 Why should we care about our Cyberspace? The development of the Internet and all of its connected services in the digital world has been enormous and fast in the last 15 years. Several key people in the computer business have been very wrong in trying to predict its development over the years – which of course makes it very hard to come up with qualitative estimations of the future impact of this online revolution. But a number of facts and statistics can be offered, in order to put its future development into perspective: 3 Cyberspace •Facebook has 1 billion users. •146 000 Internet-related businesses are launched yearly in 30 selected countries. •The value of Internet trade is estimated to exceed USD 1 trillion globally in 2012. •72 % of the EU is wired compared to a 34 % global average. EU countries are very strong in invention, innovation, R&D, branding, design, know-how, knowledge sharing, marketing and rapid supply chain management – all areas which demand a strong, fast and reliable Internet and cloud services with secure infrastructures. EU Member States, with strong support from the European Parliament and the European Commission, are pursuing an advanced digital agenda with more transparency, more citizens’ influence and more interconnectivity. Companies and public services throughout the EU are dependent on delivering their products and services through a secure Internet and our core democratic values rest on a free and open Internet. Our daily shopping, interaction with friends, planning of holidays and assessments of services are net-based. We simply rely on the net! However, it is unfortunately also a fact that the EU and the rest of the world are facing recession and huge economic challenges. After the huge setbacks seen in the global economy over recent years, it is evident that the EU and the world as we know it face tremendous challenges. The EU and Europe will hopefully recover but, to do so, we need to get the production wheels spinning – and for that purpose, the Internet and cyberspace is key. Compared to other global economic regions, the EU relies much more on its digital infrastructure. This is our economic engine and backbone and we need to maintain and develop it, in order to get the economy back on track. No safe, reliable and strong Internet – no economic recovery, no growth and no prosperity! The Internet and its connected services are - in other words - key for the future economic recovery of Europe and its highly ‘wired’ population. That’s why we need to care about our cyberspace and protect it from criminals and other crooks with bad intentions. And if EU law enforcement agencies, with the support of the European Cybercrime Centre (EC3) and other important stakeholders, are not able to protect EU citizens, businesses and public administrations, we risk losing our economic recovery and the basis for our future growth. By not addressing this challenge with determination we also risk that large private companies and business alliances will be forced to protect themselves. The protection of cyberspace seems to have so far been focused on protecting the infrastructure and users in general. But it should also be made unattractive to commit crime in cyberspace. As in the physical world, it is not enough to put an extra lock on the door – you also need to catch the burglar. Cyberspace 4 From a recent Cambridge University cyber research paper, Measuring the Cost of Cybercrime,1 the following can be read: ‘As a striking example, the botnet behind a third of the spam sent in 2010 earned its owners around US$ 2.7m, while worldwide expenditures on spam prevention probably exceeded a billion dollars. Such defence expenditure is not necessarily irrational, but where crime is concentrated among a relatively small number of offenders, it makes sense to use criminal justice mechanisms to incapacitate the offenders. This is part of a much wider problem of attributing risks to patterns of offending. The legal-political problem is often how to take criminal justice action when suspects have been identified in a jurisdiction beyond ready reach!’ The report concludes with the following statement – which will be one of the guiding principles of EC3: ‘The straightforward conclusion to draw on the basis of the comparative figures collected in this study is that we should perhaps spend less in anticipation of computer crime (on antivirus, firewalls etc.) but we should certainly spend an awful lot more on catching and punishing the perpetrators’. Troels Oerting, Designated Head of EC3. Assistant Director. 1 2012, Cambridge University, Professor Ross Andersson, Michael Levi et al – Measuring the Cost of Cybercrime. 5 Cyberspace I N T R O D U C T I O N Recognising the increased threat from cybercrime, and building on the Stockholm Programme1 and the Council Conclusions concerning an Action Plan to implement a concerted strategy to combat cybercrime,2 the European Commission in its 2010 Communication on The EU Internal Security Strategy in Action3 determined the establishment of a European Cybercrime Centre (EC3), to be operational by 2013. A feasibility study conducted by independent consultants has recommended that the centre be established at Europol, building on the organisation’s existing capacity to combat cybercrime, online child sexual abuse and payment card fraud. THE CHALLENGE Hosting the EC3 is not a minor new task. Its proposed mandate is realistic but challenging, and its implementation will have an impact right across the organisation. It will affect the organisational design and working processes of the Operations Department. In addition, it will put new demands on Europol’s existing structures, facilities and expertise to meet specific needs, especially in terms of its ICT capability. Europol’s current expertise in combating cybercrime, particularly in the field of child sexual exploitation and payment card fraud, provides a good basis on which to build an effective new European centre. However, Europol will have to develop greater expertise and resource capabilities to meet the full demands of the proposed mandate, especially with regard to the protection of the EU’s critical IT infrastructure. Budget implications are currently being assessed to ensure that the Europol Centre will have the extra resources it needs to perform its tasks and fulfil stakeholder expectations. 1 17024/09, Brussels, 2 December 2009 2 3 5957/2/10 REV 2, Brussels, 25 March 2010 COM(2010) 673 final, Brussels, 22 November 2010 European Cybercrime Centre 6 THE IMPLEMENTATION In order to react swiftly to the Commission’s proposal, Europol has established a cross-departmental change initiative: the EC3 programme. The EC3 programme, managed by the EC3 implementation team, is overseeing planning, leadership and coordination of all cyber-related change activities. It will ensure that the competent authorities and Europol operational units will benefit from the delivery of state-of-the-art products and services, adding value to Europol’s overall service provision to Member States. Subject to the outcome of the Council’s deliberations and the input of the European Parliament, the implementation team will prepare for the launch of the EC3 on 1 January 2013. EC3 ORGANISATION In order to deliver these functions, Europol’s working hypothesis is that the EC3 shall be organised around four capabilities: •Strategy – including trend analysis, early warning and horizon scanning, outreach (public-private partnership), crime prevention, policy work and strategic planning; •Operational Support – comprising operational analysis and coordination, cyber attack response, intelligence development, financial investigation, on-the-spot forensic support and a role in protecting the EU’s critical IT infrastructure; •Data Fusion – to process and synthesise public and private information flows, to triage and respond to incoming requests, and to coordinate action by the relevant teams, as an integrated part of Europol’s information hub architecture. •R&D - Training – including technical threat analysis and vulnerability scanning, static forensics, best practice and training, and tool development; The integration of the centre at Europol is fully in line with the New AWF Concept and the new EU Strategic Priorities on organised crime, one of which is currently to “step up the fight against cybercrime and the criminal misuse of the internet by organised crime groups”. PROGRAMME BOARD The EC3 Programme board is chaired by the Head of the EC3. It ensures the participation of key stakeholders in the strategic 7 European Cybercrime Centre direction of the Centre. It allows them to provide expertise and know-how. It is also a tool to properly engage the stakeholders in supporting the Centre’s deliverables. Its organisation maximises efficiency and will not create any administrative burden. Membership of the Programme Board relies on the following stakeholders, who will be in charge of appointing their representatives: EUCTF, CIRCAMP, CERT-EU, ENISA, ECTEG, CEPOL, Eurojust and the European Commission. The Council of the European Union Presidency and Interpol can be invited as observers. TIMELINE With due consideration that it will need to be adapted to reflect the Council Conclusions and the 2013 and 2014 budgets, the EC3 implementation plan is currently broken down as follows: January to June 2012: Definition stage •The necessary management structures have been put in place: the operational, strategic and forensic capabilities are centralised and all change and innovation projects are coordinated and controlled within the EC3 Programme by the EC3 implementation team; July to December 2012: Pre-implementation •Development and refinement of the EC3 operating model (EC3 Blueprint, EC3 Programme Board); •Submission of a proposal to recruit a limited number of EC3 staff members from outside the competent authorities, due to the EC3’s specific job profile requirements which demand technical, forensic and strategic expertise; •Preparation of organisational changes, new processes, required technology and facilities in order to be live on 1 January 2013; •Communication and stakeholder engagement. 2013: EC3 live 2013 will be used as a pilot phase to test the new capabilities. The focus will be on the following products and services: •Cybercrime information hub; •Operational support (analytical support, forensic support, including on-the-spot support, and operational coordination services); •Production of the EU cybercrime threat assessment; •Outreach and public/private partnership; •Training analysis and delivery. European Cybercrime Centre 8 A larger force to stamp out online child sexual exploitation Four new organisations have joined the Virtual Global Taskforce (VGT), committed to the ongoing fight against technology facilitated crimes against children. Microsoft Digital Crimes Unit, World Vision Australia, Research In Motion and The Code, last month joined the VGT as private sector partners. Chair of the VGT Neil Gaughan said these new partnerships are valuable to the VGT and vital to wiping out online child sexual exploitation all over the world. “When it comes to combating online child sexual exploitation, a collaborative approach is critical. I am pleased to welcome these new organisations to the VGT,” Mr Gaughan said. “These new partnerships will assist VGT law enforcement agency members in sharing best practices and exploring new technologies to support innovative thinking to reduce the threat to children online.” Engagement and cooperation is a strong focus for the VGT, which aims to work closely with academia, non-government organisations, industry and the private sector to keep children safe online. Since 2010, nine private sector partners have joined the VGT. World Vision Australia (WVA) is a child-focused humanitarian, development and advocacy organisation which is well placed to assist VGT partners and law enforcement agencies with vital information and intelligence. As part of the World Vision global partnership, WVA has access to invaluable information on emerging trends and best practice in preventing and responding to child sexual exploitation. WVA will work to harness the perspectives of children and communities to enhance law enforcement efforts. “World Vision Australia is thrilled to be partnering with global law enforcement leaders on such an important issue,” said World Vision Australia chief executive Tim Costello. “I commend the VGT for its innovative and collaborative approach. We must all work together if we are to protect vulnerable children from sexual predators.” 9 Press Release The Microsoft Digital Crimes Unit consists of international specialists partnering to transform the fight against cybercrime. The VGT will benefit from Microsoft’s experience and expertise in developing technical solutions to combat online child sexual exploitation. Examples of Microsoft DCU projects that may benefit VGT members include: (1) PhotoDNA, which is an image matching technology that helps law enforcement expedite investigations and strengthens their ability to quickly identify and rescue victims; and (2) the Microsoft Law Enforcement Assistance Program which provides training, tools and technical support. Additionally, some of the VGT member countries already use Microsoft’s Child Exploitation Tracking System (CETS), which helps law enforcement agencies to follow up on leads, collect evidence and build cases against suspected child predators. “There should be no place on the internet that a person can hide if that person has molested a child,” said Bill Harmon, Associate General Counsel of the Microsoft Digital Crimes Unit. “Law enforcement officers are the real heroes in the fight against child sexual exploitation. Their dedicated work and partnerships across the globe are key to addressing this horrible problem. Microsoft is honoured to join the VGT and work with others dedicated to fighting child sexual exploitation.” Research In Motion (RIM), a global leader in wireless innovation, revolutionised the mobile industry with the introduction of the BlackBerry® solution in 1999. The VGT will benefit from RIM’s support and mobile applications designed to protect children from harmful content and RIM’s participation in other programs to support a safer internet. The VGT will also gain from having access to the expertise, resources and networking opportunities available through RIM’s global developer community. “Device security is vitally important to protect children and other vulnerable groups from cyber threats that can be used to exploit children online,” said Fred Nesbitt, RIM’s Legal Director for Public Safety Operations. “RIM is pleased to be a member of the VGT and looks forward to working with organisations and communities that seek to protect children from online exploitation.” The Code Of Conduct For The Protection Of Children From Sexual Exploitation In Travel And Tourism (The Code) engages the tourism industry (hotels, airlines, tour operators) to request their commitment in accepting their Code of Conduct. Already more than 1000 travel companies from 42 countries have signed This Code of Conduct, which seeks to protect children from travelling child sex offenders. The VGT and The Code will work together to link the travel and tourism industry and law enforcement and raise further awareness of this Code of Conduct. Press Release 10 “We are very excited about the partnership with the VGT. We hope The Code can further strengthen the link between the travel and tourism industry and law enforcement to protect children from travelling child sex offenders. We also hope the partnership with the VGT can help us explore new ways to protect children from travelling sexual offenders who are using new technology,” said Manager of The Code Andreas Astrup. A key goal for the VGT is to build stronger alliances and expand the VGT membership with organisations outside law enforcement. The VGT has also developed strategic partnerships with: End Child Prostitution Child Pornography and Trafficking of Children for Sexual Purposes network (ECPAT International), International Association of Internet Hotlines (INHOPE), the International Centre for Missing and Exploited Children (ICMEC), the National Centre for Missing and Exploited Children (NCMEC) and PayPal. Members of the VGT include the Australian Federal Police, the Child Exploitation and Online Protection Centre (UK), the National Child Exploitation Coordination Centre (Royal Canadian Mounted Police), U.S. Immigration and Customs Enforcement, the Italian Postal and Communication Police Service, INTERPOL, the Ministry of Interior for the United Arab Emirates, the New Zealand Police and Europol. For more information on the VGT, visit: www.virtualglobaltaskforce.com Press Release 11