Commerzbank German Investment Seminar
Transcription
Commerzbank German Investment Seminar
Lufthansa Group Commerzbank German Investment Seminar Simone Menne Member of the Executive Board and CFO New York, 12th January 2015 Page 1 Disclaimer in respect of forward-looking statements Information published in this presentation concerning the future development of the Lufthansa Group and its subsidiaries consists purely of forecasts and assessments and not of definitive historical facts. These forward-looking statements are based on all discernible information, facts and expectations available at the time. They can, therefore, only claim validity up to the date of their publication. Since forward-looking statements are by their nature subject to uncertainties and imponderable risk factors – such as changes in underlying economic conditions – and rest on assumptions that may not occur, or may occur differently, it is possible that the Group’s actual results and development may differ materially from the forecasts. Lufthansa makes a point of checking and updating the information it publishes. However, the Company is under no obligation to update forward-looking statements or adapt them to subsequent events or developments. Accordingly, it neither explicitly nor implicitly accepts liability, nor gives any guarantee for the actuality, accuracy or completeness of this data and information. Page 2 The Lufthansa Group: World’s largest aviation group with leading airlines and aviation services Hub airlines to improve profitability at current size; point-to-point airlines and aviation services to grow From analysis to implementation: Comprehensive approach to managing change Specific measures underpin on-going focus on implementing structural change Significant improvement enforced: Financial guidance for FY 2015 Operational outlook and lower fuel costs support profit increase Focus on return: New value-based steering concept and new dividend policy EBIT, EACC, ROCE and dividend policy are directly linked to each other, transparent and easy to calculate Page 3 The Lufthansa Group is the largest aviation group in the world… Strong global market position but facing multiple challenges Our challenges Our strengths World’s largest aviation group with >30 bn EUR in revenue Compete with low-cost and Gulf carriers while securing strong market position Europe’s largest passenger network with strong brands Lower unit costs and offset cost inflation and possible yield pressure Global leader in MRO and airline catering Page 4 Lufthansa Group 5 STAR Become quality leader and innovation driver again Leading positions in air cargo and airline IT as well as other aviation services Execute faster, use of group synergies better and explore potential of service companies Strong financials: investment grade rating, dividend payments Reach higher profitability and strengthen return on capital focus … with a unique portfolio of airlines and aviation services Service companies sustainably contribute c. 500 m EUR operating profit p.a. Revenue Operating result Op. margin range Airlines 23.5 bn Passenger Airline Group 2009 2010 2011 2012 2013 2009 2010 2011 2012 495 m +4.8% 2013 -0.1% Service Companies 77 m 2.4 bn Logistics (Cargo) 2009 2010 2011 2012 2013 2009 2010 2011 2012 4.2 bn +11.4% 2013 -8.0% 404 m +10.9% MRO 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 +6.9% 105 m +4.3% 2.5 bn Catering 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 0.6 bn 36 m +3.1% stable non-airline profits of c. 500 m EUR +6.2% IT Services 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 +1.8% -420 m Others incl. Group Functions (burdened by restructuring costs) 2009 Page 5 2010 2011 2012 2013 Our strategy is based on optimizing the three pillars of the Group Focus on profit improvement for hubs, growth in P2P and aviation services Lufthansa Aviation Group - Key Advantages Integrated Value Chain Financial Stability Strong Brand Family Natural Hedge Deep Customer Insights Favoured Employer Hubs Point-to-Point 2013 2020 Revenue Share 70% 60% Profit Margin 3% Consolidation and profit improvement 1) excl. consolidation effects Page 6 2013 Revenue Share Profit Margin 6% - Redesign and growth Aviation Services 2020 2013 Revenue Share 24% Profit Margin 7%1 2020 Margin stabilization and growth Therefore future growth will be focused outside the network airlines 40% revenue share of new platforms and aviation services by 2020 Revenue Share Today Targeted Revenue Share in 2020 • Geographical expansion of LSG and Lufthansa Technik Service companies • Growth in adjacent markets 30% 40% 70% 60% Point-to-point airlines Network airlines (Frankfurt, Munich, Zurich, Vienna) Page 7 Profitability enhancement Growth through point-to-point airlines and new business models Hub and P2P will be developed in balance… Overall fleet size of ca. 600 aircraft remains stable in 2015 Hubs Point-to-Point Today Future c. 60 A320 incl. lower cost A340 sub-fleet ex GER c. 20 CR9 c. 80 A320 ex GER ex GER starting with 3 from 10/2015 currently c. 520 aircraft Total fleet as of 30 September 2014 ex GER currently c. 80 aircraft Σ c. 600 passenger aircraft Page 8 7 A330 … while aviation services pursue global growth Extending business models geographically and into adjacent markets International expansions and new partnerships Grow APAC, MidEast, North America revenue Extension of Joint Venture with Air China Joint Ventures with other service providers International expansion and exploring adjacent markets Grow global catering network organically and inorganically Assess opportunities in adjacent markets, e.g. train catering Margin improvement from restructuring parts of the network Extend business models to adjacent customer segments Attract new partners also from non-travel industries Enhance attractiveness for "less frequent" fliers Implement dedicated mileage program for P2P-platforms Page 9 The Lufthansa Group: World’s largest aviation group with leading airlines and aviation services Hub airlines to improve profitability at current size; point-to-point airlines and aviation services to grow From analysis to implementation: Comprehensive approach to managing change Specific measures underpin on-going focus on implementing structural change Significant improvement enforced: Financial guidance for FY 2015 Operational outlook and lower fuel costs support profit increase Focus on return: New value-based steering concept and new dividend policy EBIT, EACC, ROCE and dividend policy are directly linked to each other, transparent and easy to calculate Page 10 Comprehensive approach to drive change… Our Way Forward: Seven areas of action to tackle challenges ahead Customer centricity & quality focus New concepts for growth Constantly improving efficiency Innovation & digitalization Value based steering Effective & lean organization Culture & leadership Page 11 … by enhancing product quality to strengthen pricing Implementation of five star product attains higher customer satisfaction New First Class: New Business Class: New Premium Economy Class: Passenger satisfaction at 98% New full flat seat More exclusivity & personal space 78% of retrofit completed 52% of 7.000 seats replaced 16% of 3.600 seats implemented Completion: June 2015 Completion: August 2015 Completion: Autumn 2015 5 Star Service in addition to hardware upgrades: Upgrade in food & beverage on board and on ground New transfer & arrival services in Frankfurt and Munich New lounges in London and Newark Faster and more personalized feedback processes Page 12 5 STAR Full flat Business Class seats now standard in the Lufthansa Group … by stepping into new markets and lowering costs Portfolio differentiation: The new Eurowings Complete migration of non-hub traffic from Lufthansa Passenger to Germanwings Letter of Intent signed with SunExpress for long-haul services under Eurowings brand Feb 15 Rollover of CRJ900 fleet (existing Eurowings) to A320 aircraft (new Eurowings) Oct 15 Launch of European low-cost platform outside Germany Launch of long-haul low cost-platform based in Cologne (initially 3x A330) Page 13 … by negotiating labour deals to support change in the core business Agreements except of open issues with VC & Swiss pilot unions Preliminary agreement with cabin personnel Agreement with flight crews -20% costs for 14 Lufthansa A340s New terms effective since Dec 2014 Move from DB to DC pension scheme New salary levels even below previous regional platform o On-going negotiations with pilot union (VC) Productivity increased Change from DB to DC pension scheme New CLA to be negotiated with pilot unions Employees move to "new" Austrian: Reintegration of operations from Tyrolean Airways into legal unit Austrian Airlines AG as of March 2015 Pilot union IPG agreed on new CLA effective since July 2014 Legal stability: withdrawal of lawsuits from union and workers' councils o One-time payments for staff leaving the company Aeropers rejected new CLA; Existing agreement cancelled per Nov 16 No further negative p&l impact after Q3 2014 Page 14 … by structural change which go beyond mere optimization Recent example: Cost savings via outsourcing of IT Infrastructure Airline Solutions: Airline IT Industry Solutions: Professional Services IT Infrastructure Equal revenue split of three Lufthansa Systems divisions Growth potential in international airline market Chances triggered by digital transformation and services Page 15 Successful system integrator in automotive, transport & logistics Χ Lack of scale of in business dominated by large providers Growth of process consulting and Big Data Χ Cloud services and offshoring increase pressure on prices One-time charge in 2014 of c. 240 m EUR in IFRS and HGB net results (non-operating) Average savings of 70 m EUR p.a. in IT costs for LH Group from 2015 Integration into international IT Group secures jobs and increases prospects for employees Transformation to be completed in Q2 2015 …by moving to more efficient structures on the ground Restructuring of non-hub stations in progress Stations to be restructured Starting point Transfer of Lufthansa Passenger non-hub services to Germanwings and Eurowings ● HAM ● BRE ● HAJ ● BER Δ 50-60% ● DUS ● CGN ● NUE Non-hub stations Handling providers in Germany produce services at approx. 50-60% lower costs than LH Handling services ● STR Objective C. 1,500 employees Operational tasks at stations (check-in, handling, lounges etc.) Page 16 Stations transferred in up to eight separate legal entities Better cost structure and more flexibility in new setup … by creating efficiencies and strengthening perception of LH Group Consolidating the decentral sales forces of the LH Group airlines Today Ausgangslage de-central steering of field sales In the future Weiterentwicklung steering via Head of Group Field Sales Chief Commercial Officer Board Chief Commercial Officer Board CCO Area Mgmt. Head of Group Field Sales Market Field sales only bundled on market level One person in charge for Airline Group Several reporting lines, partly competing steering impulses from five airlines Redesign of processes, streamlining structures High coordination effort and complexity Page 17 Faster and more consistent approach … by standing out through innovation and digitization Driving business through systematic approach to innovation Strengthen internal innovation culture by creating a new Group Innovation Unit Establish “innovation budget” to expedite the development of innovative products and ideas Consistently promote existing innovative projects within the Lufthansa Group (Lufthansa Technik Innovation Fund, eCargo, Board Connect, SMILE and similar) Page 18 “Innovation Hub” company in Berlin to get close to the world of start-ups and the digital technology scene Close collaborations and partnerships with Silicon Valley companies Use potential of some 300,000 passengers a day to develop new products and services with partners … by diligently tracking profit improvement potentials SCORE outlook and tangible short-term measures in implementation Measures in 2015 Cabin product upgrade finalized 1,200 Start of operation to leisure destinations on lower cost sub-fleet from summer schedule 1,200 926 >700 >700 Start of Eurowings in Europe from February and on long-haul routes from October 618 926 1,083 Bundling of the airline group’s field sales under one management responsibility from March 618 2012 2013 measures P&L effective Status: November 2014 Page 19 2014 2015 2016 measures in implementation 2017 ff. further measures targeted … by rolling-over the existing fleet Fleet overview Lufthansa Passenger Airlines 2011 2025 5 aircraft types 5 aircraft types long-haul 400-500 seats A380 A380 Development 747-8I 300-400 seats 740-400 A340-600 200-300 seats A340-300 Phase-out by age Phase-in of 777-9X Use in 2-class configuration Phase-in of A350-900 A350-900 A330-300 Deployment on thinner markets 9 aircraft types 3 aircraft types A310/19/20/21 Development & rollover short-haul Classic Regional „sustainable“ 733/5 E90/95 CR9 CR7 Regional „in transition“ DH4 AT7 F100 AR8 A320Family Phase-out by 2015 E90/95 CR9 Used as hub-Feeder Total Orders: 261 aircraft (2014 – 2025) Phase-out by 2015 Phased-out 2013 2013 Short haul: 177 aircraft Long haul: 84 aircraft (thereof 59 new generation aircraft) Phased-out 2012 2011 Page 20 -20%CASK vs. replaced aircraft Phase-out by age Lower cost sub-fleet of 14 A340 A330-300 777-9X 2015 2017 2019 2021 Equals EUR 32 bn in list prices Concrete measures and fleet strategy successfully reduce costs Airline KPIs 2013 vs. start of restructuring program in 2011 FY 2013 vs. FY 2011 Fleet Size Explanation fleet rollover, phase-out of small, non-efficient aircraft -2.6% (no. of aircraft) Capacity Volume +4.6% (RPK) Load Factor +2.2% (SLF) Pricing +1.2% (Yield) Unit Revenue +4.1% (RASK) Unit Costs -1.9% (CASK ex fuel) Cargo Capacity Page 21 capacity growth realized through larger aircraft with more seats per aircraft +1.7% (ASK) -8.5% increase driven by higher load factor and yield increases SCORE cost reductions: transfer of non-hub traffic to Germanwings, Austrian restructuring, etc. Reduction mainly due to terminated joint ventures and decrease in belly capacity The Lufthansa Group: World’s largest aviation group with leading airlines and aviation services Hub airlines to improve profitability at current size; point-to-point airlines and aviation services to grow From analysis to implementation: Comprehensive approach to managing change Specific measures underpin on-going focus on implementing structural change Significant improvement enforced: Financial guidance for FY 2015 Operational outlook and lower fuel costs support profit increase Focus on return: New value-based steering concept and new dividend policy EBIT, EACC, ROCE and dividend policy are directly linked to each other, transparent and easy to calculate Page 22 Concrete measures and fleet strategy successfully reduce costs Fleet, costs and revenue figures FY12-14 and FY15 assumptions FY12 actual Number of flights FY13 actual -1.6% Capacity -3.7 % +0.6% Load Factor +1.2pts (SLF) Unit Revenue -2.3% +2.6% (RASK ex currency) Cargo Capacity +2.4% +1.0pts +3.7% (Yield) (CASK ex fuel, ex one-offs) +2.1% +0.3pts -0.5% -8.2% * negative +1.2% -1.3% -0.3% * negative * c. -4% -1.1% * no actual data, expectation unchanged from previous guidance. Unit costs guidance for FY 14 excl. fuel costs, one-offs and currency effects Page 23 c. +3% above capacity growth slightly up clearly negative Pricing Unit Costs FY15 assumptions further reduction +2.3% +2.2% (RPK) -2.6% +1.0% (ASK) Volume FY14 act. / *est. due to uncertain market dynamics from lower oil price (surcharge, yield, capacity discipline) clearly negative slightly reduced overall stable Significantly lower fuel costs expected for FY 2015 Fuel forecast and sensitivities FY14 and FY15 150 Lufthansa Group fuel expenses after hedging (in bn EUR) LH price 2015 140 Sensitivities costs with deviating oil price 7.4 7.1 Price paid in USD/barrel 130 6.7 6.3 120 5.8 Market price (unhedged) 5.4bn (-10%) 5.0bn (-20%) 5.0 110 6.6bn (+20%) 6.2bn (+10%) break-even of hedges at 105 USD/bbl 100 90 2010 2011 2012 2013 2014e 2015e 80 Assumptions FY 2014 FY 2015 Current fuel hedging levels 79% 73% Expected volume (m tons) 8.9 9.0 Brent forward (USD/bbl) -- 68 EUR / USD forward -- 1.24 70 60 70 80 90 100 110 120 Market price in USD/barrel as of 11 Dec 2014 Page 24 130 140 150 Operating result FY15 expected "significantly above previous year" Profit increase to be achieved from airlines and aviation services Lufthansa Group Reported Operating result Actual and Forecast "significantly above previous year" Financial Year 2014 Operating profit expected at c. 1.0 bn EUR 1,378 Operating profit excl. one-offs at c. 1.3 bn EUR 1,280 Forecast includes strike impacts until October, excludes costs from December strikes (2.5 days) 1,020 845 c. 1,000 820 Financial Year 2015 839 Operating profit "significantly above previous year" 697 Profit increase in 2015 vs. 2014 to be achieved from airlines and aviation services Lower fuel price to be main driver High degree of uncertainty around market dynamics from lower fuel price (surcharge, yield, capacity discipline) 130 Higher pension costs due to lower interest rate 2006 2007 2008 2009 2010 2011 in m EUR effect from change in depreciation policy Page 25 2012 2013 2014 2015 forecast outlook Project costs to be slightly less than in FY2014 Potential further labor action The Lufthansa Group: World’s largest aviation group with leading airlines and aviation services Hub airlines to improve profitability at current size; point-to-point airlines and aviation services to grow From analysis to implementation: Comprehensive approach to managing change Specific measures underpin on-going focus on implementing structural change Significant improvement enforced: Financial guidance for FY 2015 Operational outlook and lower fuel costs support profit increase Focus on return: New value-based steering concept and new dividend policy EBIT, EACC, ROCE and dividend policy are directly linked to each other, transparent and easy to calculate Page 26 Lufthansa Group is commited to value creation New KPIs are to improve transparency and usability 1999 1999-2014 Introduction of value creation metric Cash Value Added (CVA) Positive track record. > 6 bn EUR CVA from 2015 EACC (Earnings After Cost of Capital) and ROCE replace CVA EACC & ROCE Transparent: Quick and easy to calculate Simple: Easier to use in operational steering Integrated: Directly linked to comprehensive set of KPIs Comparable: Possibility to compare with peers Page 27 New system directly links profit figures and value creation metric EBIT, EACC and ROCE are transparent and can be calculated easily Total Op. Income Balance Sheet Total ./. non-interest bearing liabilities ./. operating costs Capital Employed Current Year + Income from Subsidiaries Capital Employed Last Year 50 : 50 X WACC ROCE = Page 28 (Rev.+ Oth. Op. Income) EBIT + Interest on Liquidity +/- pension changes: past service costs,… ./. Tax (assumed tax rate 25%) +/- book gains/losses on asset disposal ./. Cost of Capital +/- impairments EACC Adj. EBIT (EBIT + Interest on Liquidity – Tax) Average Capital Employed New system directly links profit figures and value creation metric Example for financial year 2013 29,084 32,156 ./. 11,555 ./. 31,344 17,529 17,619 6.2% ROCE = Page 29 + 125 50 : 50 X EBIT: 937 + 67 -14 ./. 251 -6 ./. 1,090 +70 EACC: -337 Adj. EBIT: 987 (937 + 67 - 251) 17,574 = 4.3% EBIT is a structurally higher number than operating result Main difference is that income from subsidiaries is included 1,645 Operating profit 1,465 1,297 EBIT 1,020 Adj. EBIT 937 987 972 839 725 697 2010 2011 2012 2013 29,136 31,070 32,947 32,156 -27,774 -30,277 -31,396 -31,344 103 71 94 125 1,465 864 1,645 937 -445 -44 -806 -240 Operating Result 1.020 820 839 697 Adj. EBIT 1,297 972 725 987 -277 -152 -114 -290 1.020 820 839 697 Total Operating Income ./. Operating Expenses + Income from Subsidiaries EBIT ./. Delta to Operating Result ./. Delta to Operating Result Operating Result Page 30 820 864 Current capital employed is ca. 17.5 bn EUR Weighted average cost of capital is 6.2% 17,949 18,101 17,526 17,574 7.9% 7.0% 7.0% 6.2% 2010 2011 2012 2013 Balance Sheet Total 29,320 28,081 28.559 29.084 ./. Non-Interest Bearing Liabilities Average Capital Employed WACC 10.550 10,649 10,940 11.555 - liabilities from unused flight documents 2,389 2,359 2,612 2,635 - trade payables, other fin. liabillites, other provisions - adv. payments, deferred income, other non-fin. liabilities - others 4,855 2,153 1,153 4,758 2,095 1,437 4,887 2,096 1,345 5,108 2,148 1,664 Capital Employed at year-end 18,770 17,432 17,619 17,529 Average Capital Employed 17,949 18,101 17,526 17,574 WACC 7.9% 7.0% 7.0% 6.2% EBIT 1.465 864 1.645 937 111 62 75 67 -394 -232 -430 -251 Interest on liquidity Taxes Cost of capital -1,418 -1,267 -1,227 -1,090 EACC -236 -573 63 -337 ROCE 6.6% 3.8% 7.4% 4.3% Page 31 Lufthansa Group has strong track record of dividend payments Future dividends continue to be linked to profit development Dividend per share in EUR 1,25 0,60 0,70 0,60 0,70 0,60 0,50 0,45 0,30 0,00 Financial Year Dividend Year 0,25 0,00 0,00 continue regular payments 0,00 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Old Dividend Policy New Dividend Policy Regular dividend payments Pay-out directly linked to performance Pay-out from earnings not equity Page 32 Dividends are now linked to EBIT Pay-out ratio adjusted for depreciation change and structurally higher base Links dividends to leading profit KPI EBIT New Dividend Policy „10-25% of EBIT“ Effective from financial year 2015 (pay-out 2016) Allows for similar pay-outs as old policy Adjusts non-cash effect from changed aircraft depreciation (+350 m EUR p.a.) Reflects that EBIT is a structurally higher number than operating result EBIT is structurally higher number than operating result +ca. 350 m EUR p.a. non-cash because of change in depreciation of aircraft Op. Result old EBIT 30-40% payout 10-25% payout Dividend per share Page 33 = Dividend per share Extraordinary Pay-outs Regular Pay-outs New dividend policy is to pay-out 10-25% of EBIT Maximum pay-out is defined by net result under German GAAP Page 34 Old Dividend Policy New Dividend Policy Operating Result EBIT 30%-40% pay-out 10-25% pay-out local GAAP net result = max payout in m EUR local GAAP net result = max payout in m EUR Special dividends and share buy-backs possible Special dividends and share buy-backs possible Shareholders will not be put in worse situation Different earning scenarios - local GAAP defines maximum payout 10-25% of EBIT Local GAAP Result Pay-out Sum # of shares Dividend per Share Example 1 1,500 150375 500 150375 ÷462.8m = 0.32-0.81 EUR Example 2 1,500 150375 200 150200 ÷462.8m = 0.32-0.43 EUR Example 3 1,500 150375 0 0 ÷462.8m = No Dividend in m EUR Page 35 EBIT Implementation timeline 2014 Reporting, steering and management remuneration based on old KPIs Some new KPIs presented in annual report 2014 for information only External reporting fully based on new KPIs 2015 2016 Page 36 First interim report based on new KPIs will be Q1 2015 Dividend proposal 2015 (for FY14) based on old policy and adjusted for depreciation Full internal and external integration of new KPIs Management Remuneration based on new KPIs First dividend payment based on new policy Lufthansa Investor Relations Contact Deutsche Lufthansa AG Investor Relations / FRA IR Lufthansa Aviation Center Airportring D-60546 Frankfurt Andreas Hagenbring, Head of IR Phone: +49 (0) 69 696 28000 Fax: +49 (0) 69 696 90990 E-mail: [email protected] Visit our webpage: lufthansa-group.com/investor-relations Page 37 Appendix – Detailed guidance 2014 and financial profile – Page 38 Profit guidance for 2014 unchanged Operating profit expected at around 1 billion Euros Segment Result 2013 (m EUR) Forecast for 2014 Lufthansa Passenger Airlines 265 on par with previous year SWISS 226 significantly above previous year 25 below previous year, but positive Austrian Airlines Consolidation -21 Passenger Airline Group 495 Logistics 77 slightly above previous year above previous year MRO 404 significantly above 2012 level (328 m EUR) Catering 105 on par with previous year IT Services Others 36 -378 slightly below previous year significant improvement due to lower restructuring costs Internal Result / Consolidation -42 LH Group (reported) 697 approx. 1,000 Restructuring costs 245 80 Project costs Lufthansa Passenger Airlines 100 200 LH Group (normalised) 1,042 approx. 1,300 *incl. 340 m EUR lower depreciation for aircraft and engines Page 39 Lufthansa Group benefits from superior financing conditions Conservative financial profile, but currently burdened by pension provisions 1. Lufthansa Group is profitable and produces strong cash flows 2. Conservative fleet structure and ambitious balance sheet targets provide security buffer 3. Solid financial profile provides competitive edge in financing conditions; low net financial debt, but pension provision burden in bn EUR 1.7 1.8 1.7 S&P Investment Grade Rating (BBB-, stable) affirmed in Nov 2014 1.8 1.1 1.0 0.8 0.8 0.7 0.8 2010 2011 2012 2013 9M 2014 Depreciation ca. 90% of fleet is owned vs. 10% leased >70% of fleet is financially unburdened (not used as security for financing deals) Recent Debt financing Issuance of 1.125% Bond Volume of 500 m EUR and a maturity of 5 years (Sept 2014 - Sept 2019) Operating Profit Target FY 13 9M 14 7.4 3.3 3.0 5.8 2.8 2.4 Equity Ratio 2.1 1.5 1.4 1.3 0.7 0.2 2010 2011 Operating CF Page 40 2012 2013 Free Cash Flow 25% midterm Debt Re45% payment (min. 35%) Ratio 21% 15% 37% 23% 4.7bn EUR 3.5bn EUR 4.7 2.6 2.2 1.6 2.3 2.0 1.7 2.3 2010 2011 2012 2013 9M 2014 pension provisions net financial debt 9M 2014 Min. Liquidity 2.3 bn EUR pension provisions: flexible funding model, no "margin call" for additional fundings Cost of capital is based on a target capital structure of 50:50 Current WACC is 6.2% Cost of Debt1 Cost of Equity2 3.6% (FY2013) 8.8% (FY2013) Target Capital Structure 50 : 50 WACC: 6.2% 1 Currently 2 Page 41 no consideration of tax shield Cost of Equity FY2013 = Risk-free market interest rate of 3.2% + (Market risk premium of 5.1% x Beta Factor 1.1) Appendix – Lufthansa Passenger Airlines – Page 42 Strong network quality through comprehensive route network Segmentation of long-haul network Share of premium passengers 30% Small Niche Mid-Size Premium 20% Premium Trunk A380 and 747-8I Fleet New Technology Aircraft 10% Lower cost sub-fleet of 14 A340 5% Small & Growing Medium Volume 350,000 long-haul O&Ds Europe-World served by Lufthansa long-haul O&Ds Europe-World total market Page 43 Two Class Fleet & New Technology Aircraft Large Volume 1.2 million 14 million total passengers p.a. Successful track record of unit cost reductions set to continue Spread of RASK and CASK to be increased Lufthansa Passenger Airline development of KPIs (numbers normalized) yoy % # of flights Q1 12 Q2 12 Q4 12 Q1 13 -0.1 -1.7 (ASK) +8.3 +2.3 +6.7 +3.1 -3.9 -2.9 +5.1 +4.0 (RASK) +3.1 Non-fuel unit costs +1.4 +24.3 +18.0 Q1 14 +0.7 +0.5 +0.4 +12.4 +2.7 +0.8 -2.6 -1.4 -2.2 -0.1 -3.4 -1.6 +0.0 -3.1 Q2 14 Q3 14 -3.1 -1.6 +1.1 -3.7 Q4 14 +4.3 -3.6 -3.4 -6.0 -11.2 -10.4 -5.8 2017 stable at constant fleet 3% p.a. on average from upgauging (half of global passenger growth) -4.2 continuous focus on cost reduction, introduction of new technology -3.3 net technology aircraft, group-wide fuel efficiency management today Page 44 2016 -2.7 +5.1 -9.8 2015 to be stabilized by product initiatives and new pricing concepts +2.1 -3.7 Fuel-only +17.9 unit costs (CASK) +0.8 Q4 13 -4.6 +1.2 -1.1 Q3 13 -1.5 -4.0 +5.3 (CASK) Q2 13 +0.3 Capacity Unit revenues Q3 12 Five focus areas to increase profitability Revenue quality to stabilize RASK, efficiency measures to reduce CASK new platforms 2012 2013 2014 2015 2016 2017 freeze fleet size at 400 aircraft 1 Capacity & fleet dimensioning Phase-in A380 and B747-8i (c. -15% CASK) ASK growth at half of market rate (3% p.a.) introduction of 2 class long-haul fleet 2 Lower cost sub-fleet of 14 a/c (>-20% CASK) (c. -10% to -20% CASK) Restructuring of long-haul WINGS Intercont (>-30% CASK) launch new technology aircraft (-20% CASK / -25% fuel-only CASK) reduction of regional platforms Roll-over Eurowings CR9 to A320 (c. -40% CASK) (c. -10 to -15% CASK) 3 Restructuring of short-haul Eurowings p2p platform (c.-15% CASK to GW) exit from 70-seater fleet A320neo delivery Phase-Out B737 (c. -15% fuel-only CASK) return non-hub operations to break-even (new germanwings) Phase-Out Avro 85 (c. -20% CASK vs. mainline; 200 m EUR profit improvement) turn LH from functional to process oriented company (project Shape!) 4 Reduce unit cost reduce overhead costs through shared services reduce IT infrastructure costs (c. 70 m EUR savings p.a.) restructure outstation operations reduce costs at all suppliers (ATC, internal suppliers, etc.) 5 Invest in revenue quality and best product Roll-out new First and Business Class Premium Economy phase-in (c. 80 m EUR profit improvement) become Europe’s first 5 Star Airline today Page 45 Network and partnerships are important drivers for revenue quality Passenger network and partner overview Largest Airline Group in Europe Largest Transatlantic Joint Venture First JV for Japan-Europe and Europe-China IntraEuropean 46.6% North America 21.4% Asia Pacific 17.6% (+0.3pts.) (+0.8pts.) (-1.3pts) Mid-East 4.1% (-0.4pts.) South America 6.3% Africa 4.0% (+0.0pts.) (+0.6pts.) Traffic revenue shares Passenger Airline Group as of 31 December 2013 (comparison to previous year) Page 46 Appendix – Financial Figures 9M & Q3 2014 – Page 47 The Lufthansa Group was able to increase its profits Key figures 9M & Q3 2014 for the Lufthansa Group 9M 2014 9M 2013 vs. PY Q3 2014 Q3 2013 vs. PY 22,624 22,767 -0.6% 8,458 8,303 +1.9% 18,460 18,664 -1.1% 6,994 6,884 +1.6% Operating result 849 663 +28,1% 735 590 +24.6% One-off items* 155 198 -- 50 127 -- 1,004 861 +16.6% 785 717 +9.5% 482 247 +95.1% 561 450 +24.7% 9M 2014 9M 2013 vs. PY Passenger Airline KPIs Operating cash flow 2,052 3,006 -16.8% Net invest 1,823 1,448 229 1,558 Lufthansa Group (in m EUR) Total revenue of which traffic revenue Normalized operating result Net income Free cash flow 9M 2014 Q3 2014 No. of flights -2.2% -2.2% +25.9% ASK (capacity) +2.2% +4.0% -85.3% RPK (volume) +2.6% +5.0% SLF (load factor) +0.3P. +0.8pts. Yield ex. currency -3.6% -3.6% 9M 2014 FY 2013 vs. Year-end Equity ratio 15.2% 21.0% -5.8pts. RASK (unit revenue) -3.2% -2.6% Net financial debt (excl. pensions) 2,262 1,695 +33.5% CASK** (unit costs) -4.4% -2.9% Pension provisions 7,397 4,718 +56.8% * adjusted for one-off items in m EUR: 9M 2013: 168 / 30; Q3 2013: 97 / 30 restructuring / project costs 9M 2014: 30 / 125; Q3 2014: 0 / 50 restructuring / project costs Page 48 ** adjusted for one-off items in m EUR in (passenger airlines): 9M 2013: 102 / 30; Q3 2013: 91 / 30 restructuring / project costs 9M 2014: 22 / 125; Q3 2014: 0 / 50 restructuring / project costs Profit increase driven by lower one-off costs and depreciation effect Segment Overview 9M Share of LH Group’s external revenue 9M 2014 vs. 9M 2013 in EUR m Revenue vs. PY in% Operating result vs. PY in m EUR 76.0% 7.7% Passenger Airline Group 8.8% Logistics MRO 6.6% 0.9% Catering IT Services Others & Consolidation 17,694 1,767 3,200 1,960 483 -2,480 -1.1% -1.9% +2.9% +3.8% +2.3% -3.5% 473 51 335 66 21 -97 -41 +6 +3 +3 +4 +211 +54 m EUR excl. one-offs +73 m EUR excl. one-offs incl. +267 m EUR from lower D&A in EUR m Total revenue vs. PY Operating result vs. PY Lufthansa Passenger Airlines Austrian Airlines 12,989 3,190 1,574 -1.2% -0.4% -0.2% 260 217 -7 -56 +35 -26 +39 m EUR excl. one-offs Page 49 SWISS Passenger airlines: Record volumes but pricing remained weak Operating KPIs of Passenger Airline Group Total 9M '14 Q3 '14 Europe 9M '14 Q3 '14 Asia/Pacific 9M '14 Q3 '14 Number of flights -2.2% -2.2% ASK +1.1% +0.3% ASK +1.7% +4.0% ASK +2.2% +4.0% RPK +2.3% +2.6% RPK +2.4% +4.8% RPK +2.6% +5.0% SLF SLF +0.3pts. +0.8pts. Yield -2.7% -0.7% Yield -4.5% -3.8% Yield ex currency -2.3% -1.1% Yield ex currency -2.8% -4.2% RASK -1.6% +1.6% RASK -3.8% -3.1% RASK ex currency -1.2% +1.2% RASK ex currency -2.1% -3.5% +0.8pts. +1.8pts. SLF +0.6pts. +0.7pts. Yield -3.6% -3.6% America 9M '14 Q3 '14 Mid East / Africa 9M '14 Q3 '14 Yield ex currency -2.7% -3.9% ASK +6.5% +10.9% ASK -7.5% -6.5% RASK -3.2% -2.6% RPK +4.7% +9.1% RPK -3.6% -1.7% CASK* incl. fuel -4.4% -2.9% SLF -1.5pts. -1.4pts. SLF RASK ex currency -2.3% -2.9% Yield -4.0% -6.0% Yield -3.7% -4.6% CASK* ex currency ex fuel -3.4% -4.1% Yield ex currency -2.7% -5.9% Yield ex currency -2.4% -5.1% RASK -5.7% -7.6% RASK +0.3% +0.2% RASK ex currency -3.5% -7.5% RASK ex currency +1.6% -0.4% +3.1pts. +3.9pts. *adjusted for one-off items Page 50 Operating expenses grew less than revenue in Q3, stable in 9M Operating costs and revenues 9M 2014 vs. PY Q3 2014 vs. PY Total revenue 22,624 -0.6% 8,458 +1.9% Other operating income 1,348 -4.0% 496 +15.1% Total operating income 23,972 -0.8% 8,954 +2.5% Operating expenses 23,123 -1.6% 8,219 +0.9% Non-fuel operating expenses 17,943 -0.6% 6,282 +1.4% Cost of materials and services 13,002 -2.3% 4,738 -0.3% Fuel expenses 5,180 -4.9% 1,937 -0.5% Fees and charges 3,978 +1.4% 1,460 +3.7% Staff costs 5,455 -0.3% +2.0% excl. one-offs 1,809 -2.8% +2.5% excl. one-offs Scheduled depreciation 1,047 -17.5% +3.0% excl. D&A change 360 -16.3% +4.9% excl. D&A change Other operating expenses 3,619 +4.5% 1,312 +19.3% 849 +28.1% 735 +24.6% Lufthansa Group (in m EUR) Operating result Page 51 -0.4% excl. one-offs +1.0% excl. one-offs & D&A +16.6% excl. one-offs +2.7% excl. one-offs +4.2% excl. one-offs & D&A +9.5% excl. one-offs Operating Results and one-off factors Quarterly operating results 2013-2014 in m EUR Reported operating result 2013 Q1 Q2 Q3 Q4 6M 9M Full Year -359 432* 590* 36 73* 663* 699* -64 -7 -97 -77 -71 -168 -245 0 0 -30 -70 0 -30 -100 Normalized operating result 2013 -295 439* 717* 183 144* 861* 1,044* Reported operating result 2014 -245 359 735 114 849 incl. SCORE restructuring costs -20 -10 0 -30 -30 incl. Project costs -35 -40 -50 -75 -125 -190 409 785 219 1,004 83 86 91 169 260 incl. strike impacts -10 -60 -35 -70 -105 incl. Venezuelan cash write-offs -38 -23 +7 -61 -54 incl. SCORE restructuring costs incl. Project costs Normalized operating result 2014 incl. depreciation policy change effect -65** * Restatement due to IFRS11: Aerologic GmbH has been proportionately consolidated as a joint operation since 1 January 2014 ** as of October 30, 2014 Page 52 -170** Cash flow reduced due to working capital and higher investments Cash flow statement Group Cash Flow Statement in m EUR 9M 2014 EBT (earnings before income taxes) vs. PY 634 +275 1,064 -368 Net proceeds from disposal of non-current assets -24 -24 Result from equity investments -94 +7 Net interest 210 -47 Income tax payments/reimbursements -215 -138 Depreciation & amortisation (incl. D&A for non-current assets) +70 Change in working capital 338 -729 Operating cash flow 2,052 -954 Capital expenditure (net) -1,823 -375 229 -1,329 2.1 FY 2011 FY 2012 FY 2013 2.6 2.5 2.4 2.0 1.5 1.6 1.4 FY 2010 FY 2011 FY 2012 FY 2013 Gross Capex Free cash flow 1.5 Cash and cash equivalents as of 30.09.2014* 819 -756 Current securities 2,711 -1,109 Total Group liquidity* 3,530 -1,865 Page 53 2.2 1.8 9M 2014 Net Capex 1.4 1.3 0.7 0.2 FY 2010 FY 2011 FY 2012 FY 2013 Free Cash Flow * Excluding fixed-term deposits with terms of three to twelve months (115 m EUR) 9M 2014 Operating Cash Flow 2.3 139 2.8 2.4 FY 2010 Non-cash changes in measurement of financial derivatives 3.3 3.0 9M 2014