Mobile Apps - der neue Weg zum Kunden/Patienten?
Transcription
Mobile Apps - der neue Weg zum Kunden/Patienten?
Next Generation Healthcare Technology Mobile Apps - der neue Weg zum Kunden/Patienten? Alexander Frenzel Engagement Manager 28. April 2016 1 Agenda Vorträge digital health - wie mobile Technologien den Arztbesuch der Zukunft prägen Dr. med. Johannes Jacubeit, CEO, connected-health.eu GmbH Smart digital therapies durch Machine Learning - wie Apps als Medizinprodukt das Gesundheitswesen verändern André Sommer, Co-Founder, HiDoc GbR Praxisbericht: Im Smartphone des Patienten mit Care4Today - Kein Kochrezept, aber Zutaten & Tipps damit es allen schmeckt Tanja Neumann, Digital Marketing Manager Infektiologie & Immunologie, Janssen-Cilag GmbH 3 © 2016, IMS HEALTH – Next Generation Healthcare Technology The mHealth field is wide and expanding 2/3 mHealth apps are focused on wellness Wellness Management mHealth apps continue to proliferate at pace Fitness 2% 90,088 Lifestyle & Stress 11% Diet & Nutrition 6% 46.399 36% 7% 43,689 9% 12% 106% 17% Disease & Treatment Management Healthcare Providers / Insurance 2013 Medication Reminders & Info Women’s Health & Pregnancy Disease Specific mHealth Apps by Category, 2015 Other Comparison of iOS mhealth Apps 2013 and 2015 Source: Mevvy, June 2015; IMS Health AppScript, June 2015; IMS Institute for Healthcare Informatics, August 2015 4 © 2016, IMS HEALTH – Next Generation Healthcare Technology 2015 mHealth market trends Empowered patients, but unclear market settings and regulations • Digital health apps empower patients through improving health & disease education • Self management is improved • Self efficacy of patient is improved to drive behavioral change • Changing interactions of HCPs and patients patients • Health app are developed outside the “classic“ healthcare system • Market offerings are “supply-side“ driven, low costs in development leave thousands of unused health apps in the stores • Immature “classic” stakeholder engagements in the digital realm, e.g. payers Immature mHealth market • The mHealth market is obscure, no adequate evaluation process for innovations • Med tech legislation applies, but not enforced: <5% of health app are registered as medical devices • Development cycles of app are far shorter than med tech registration process Regulations out of sync with digital realities Source: IMS Institute for Healthcare Informatics 2015, Bertelsmann-Stiftung 2016 5 Empowering © 2016, IMS HEALTH – Next Generation Healthcare Technology Empowering the patient (Semi-)Informed patients generate data floods from their mHealth apps overpowering physicians Diagnosis support Health information Self management 6 © 2016, IMS HEALTH – Next Generation Healthcare Technology Empowering the patient Some insurances and providers embrace the digitalization 7 © 2016, IMS HEALTH – Next Generation Healthcare Technology Regulating mHealth – the fast and the furious Need for speed in regulatory change and processes Healthcare Software Regulation • MEDDEV 2.1/6 • FDA Guideline dated 25-Sep-2013 • IEC 62304 (Software Lifecycle) • IEC 82304 (Health Software) Self regulation 8 © 2016, IMS HEALTH – Next Generation Healthcare Technology mHealth market is still immature app functionalities are numerous and increasing, high usage when prescribed Functionality spectrum Avg. App Prescription Fill & Sustain Rate Avg. Sustain Rate for Non-Prescribed Apps Inform 72% Mental Health Instruct 2013 2015 Record Display 40% 55% Medication 42% 54% Smoking 63% 48% Calorie Guide Remind/alert 48% 76% 44% Diabetes 67% 28% 25% Respiratory Communicate 0 5.000 10.000 15.000 20.000 49% All apps 59% 0% Source: IMS Health, AppScript, July 2015; IMS Institute for Healthcare Informatics, August 2015 9 © 2016, IMS HEALTH – Next Generation Healthcare Technology Sustain Rate 62% Fitness >50% Single Function Fill Rate 20% 40% 60% 80% Pharma finding a position in the mHealth market Three imperatives – to be discussed 10 Develop patient centric services • Content and value for the user determines use in a very competitive environment Develop mHealth technology capabilities • Technology capabilities internalized, even for partnering Evolve the mHealth regulatory setting • Regulatory bodies will be late to shape the market • From brand to patient centric communication & servicing • Service development only possible with technologist perspective • Self-regulation needed due to specific capabilities needed for the evaluations, e.g. App Check, IMS AppScript © 2016, IMS HEALTH – Next Generation Healthcare Technology IMS AppNucleus™ Secure Patient Engagement IMS AppNucleusTM has five key components that can be rapidly customized for mHealth solutions 11 Presenting three mHealth apps in our session From health information to therapy support to clinic organization 1. digital health - wie mobile Technologien den Arztbesuch der Zukunft prägen Johannes Jacubeit, connected-health.eu 2. Smart digital therapies durch Machine Learning - wie Apps als Medizinprodukt das Gesundheitswesen verändern André Sommer, HiDoc 3. Praxisbericht: Im Smartphone des Patienten mit Care4Today - Kein Kochrezept, aber Zutaten & Tipps damit es allen schmeckt Tanja Neumann, Janssen 12 © 2016, IMS HEALTH – Next Generation Healthcare Technology 13 © 2016, IMS HEALTH – Next Generation Healthcare Technology © 2016, IMS HEALTH GmbH & Co. OHG All rights reserved. The information may not be duplicated, stored, further processed, nor be made accessible in whole or in part to any third party without the prior express written consent of IMS HEALTH. In connection with data/figures used terms, such as „patient, doctor, medical practice, prescriber or pharmacy”, do not designate any personal data but exclusively anonymous information (in accordance with § 3 Abs. 6 “Bundesdatenschutzgesetz” – German Federal Data Protection Act) IMS employs high sophisticated technologies and methods which ensure all its Information Services to meet the applicable data-protection requirements, regardless the way data are combined with one another. 14 © 2016, IMS HEALTH – Next Generation Healthcare Technology