Patrick Gilormini ESDES Université Catholique de Lyon
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Patrick Gilormini ESDES Université Catholique de Lyon
Patrick Gilormini ESDES Université Catholique de Lyon Lisa Wiederhold Mehmet Ali Günay Melis Ercin Nils Steinhauer Outline What is CSR? India: country overview Hindustan Unilever Limited What is HUL CSR project? What is CSR (Corporate Social Responsibility) ? CSR is a concept whereby companies integrate social and environmental concerns in their business operations Who is a “stakeholder” ? Any group or individual who can affect or is affected by the achievement of the organization’s objectives GENERAL INFORMATION ABOUT INDIA Development issues: with a population of just over 1 billion, India is the world’s largest democracy Growth: Population growth ( 2001- 2007): 1.4% GDP growth (2007- 2008): 9.0% GDP growth (govt. estimates for 2008-2009): 7.1 Poverty (below national poverty line) Rural: 28 % Urban: 26 % Access to improved water source (% of pop): 89% Access to improved sanitation: 33% What is Unilever? Unilever is one of the world's premier fast moving consumer goods (FMCG) companies with a host of well known brands in the foods, home and personal care categories What is HLL/HUL (Hindustan Lever Ltd./ Hindustan Unilever Ltd.)? Hindustan Unilever Limited (HUL) is India’s largest fast moving consumer goods (FMCG) company OFFERS (PRODUCTS) The company offers products in over 20 distinct categories in home, personal care, food and beverages segments: -soaps and detergents -personal products -beverages -exports -foods -ice creams -other operations MARKETS: HUL's distribution network comprises 6.3 million retail outlets reaching over 700 million consumers HUL is the largest player in personal care in India Competitors : The major competitors of “Hindustan Unilever Limited” International companies -Colgate -Palmolive Company -L’Oreal -Mars -NestleS.A -S.C Johnson & Son -Sara Lee Corporation -The Revlon -Procter &Gamble Company -Kraft foods Domestic companies -Parle Products Pvt Ltd -Gadrej Industries Limited -Dabur India Limited HLL Identity in India: Identitiy Card : FMCG giant in India Brand led strategy Focused on : hygiene nutrition well-being for all product responsibility The strength of the company’s brand portfolio is highlighted by the fact that three of its brands (Lux, Lifebuoy and Pepsodent ) featured in the top 10 and seven in the top 20 of Brand Equity’s India’s Most Trusted Brands survey Strategic Intent of the Company : India's largest FMCG giant has believed that philanthropy is not corporate-social responsibility, so for them it has clearly been a brand led strategy. Unilever CSR Strategy Hindustan Lever Ltd CSR Program Hindustan Unilever Ltd. (HUL) is engaged in different CSR programs. These include: Water conservation and harvesting; Fair & Lovely Foundation for the economic empowerment of women (scholarships); Happy Homes: Asha Daan, Ankur, Kappagam, Anbagam; Sanjivani - Medical Care to Rural India; CO2 reduction program. Project Shakti; Lifebuoy Swasthya Chetna; Fighting Iodine deficiency disorder with Annapurna iodized salt SHAKTI Project Reach untapped markets at the bottom of the pyramid Self-help group of women in rural areas Women micro-enterprises financed by micro-credit New income for women Affordable hygiene products to rural consumers SHAKTI Project Shakti started with 17 women in two states in 2003 2007: Company reached 45,000 ladies in 15 states Annapurna Salt Project: increase of sales of HUL iodized salt innovation in the field of salt ionization, a process to keep its healthy properties increase of HUL Annapurna salt market share “I didn’t know soap could save lives.” In the category infectious diseases, only acute respiratory infections and AIDS kill more people per year than diarrhea, which accounts for 2.2 million death annually “I didn’t know soap could save lives.” “Before Swasthya Chetna came to my school I didn’t know about germs or that diseases can be prevented by washing hands with soap. Now I wash with soap whenever I can and my friends and I are telling everyone about hidden germs and how soap can help you stay well” . THANK YOU FOR YOUR ATTENTION IPW Project 6: Lisa Wiederhold Mehmet Ali Günay Melis Ercin Nils Steinhauer and Patrick Gilormini ESDES Université Catholique de Lyon