Guide to Board Services - Ottawa Real Estate Board

Helpful websites and contact phone numbers for OREB Members
http://oreb.mlxchange.com
The Board’s MLS® system; includes link to GeoWarehouse®
www.OttawaRealEstate.org
The Board’s public website, where portions of member listings are posted daily
www.REALTOR.ca
CREA’s advertising website for MLS® listed properties across Canada
www.realtorlink.ca
the Board’s intranet site; log in with your MLXchange™ username and password
http://photos.oreb.ca
to download OREB logo for member use
http://stats.oreb.ca
to download statistics for members and brokerages
www.orea.com
The Ontario Real Estate Association; includes OREApedia, an information resource for
Ontario REALTORS®
www.crea.ca
The Canadian Real Estate Association
www.reco.on.ca
A directory of services offered to
The Real Estate Council of Ontario
Ottawa Real Estate Board
www.realtorscareontario.com
The Ontario REALTORS Care® Foundation, supported by OREB
OREB . . . . . . . . . . . . . . . . 613-225-2240
Supra Tech Support . . . . . . 1-877-699-6787
MLXchange Tech Support . 1-888-825-5472
OREA . . . . . . . . . . . . . . . 1-866-411-6732
Tech Helpline . . . . . . . . 1-877-573-5610
RECO . . . . . . . . . . . . . . . 1-800-245-6910
(for computer hardware/software issues)
G
Guide to
Board Services
Kurio® . . . . . . . . . . . . . . 1-888-935-8746
Members
®
September 2012
Contents
RESPONSIBILITIES OF MEMBERSHIP
1
Board Services
2
Use of Trademarks and Logos
11
Communications
12
Senior & Manager Member Section
14
Discounts available to OREB MEMBERS
17
OREB STAFF CONTACT LIST
Please feel free to contact us at 613-225-2240 or via email with any questions you may have.
Executive Vice President’s Office
Carol Mallett [email protected]
Jane Bejder [email protected]
Accounting
Bill Jenkins [email protected]
Samiya Mohamed [email protected]
Building Services
David Lavergne [email protected]
Commercial Services
Lee Freeman [email protected]
Finance & Events
Wilda Brown [email protected]
Mail Room
Kelly Burke [email protected]
Membership
Mary-Ann Mayhew [email protected]
Receptionist
Dawne Moses [email protected]
MLS® Services
Claire Parrott [email protected]
Michelle Montpetit [email protected]
Communications Officer
Valerie Powell [email protected]
Multimedia & Design
Dave Holmes [email protected]
Gonzalo Lazo [email protected]
Operations
Noeline Penchuk [email protected]
Debby Boisclair [email protected]
Nancy Labonté [email protected]
Maryse Paré [email protected]
Welcome to the Board!
This booklet briefly outlines the various services that
the Board offers to its members. For more information
aboutanyoftheseservices,weencourageyoutocontact
the Board Office at 613-225-2240. Our receptionist
can put you through to the staff member best equipped
to answer your questions.
RESPONSIBILITIES OF MEMBERSHIP
Membership in the Board has both privileges and responsibilities. Some
of the responsibilities of all OREB members include:
• Timely payment of your Board account. Late payments can result
in fines and suspension of services.
• Safeguarding your MLXchange username and password. Don’t
share them with anyone, not even an assistant or a colleague. This
helps ensure that the MLS® database remains a valuable asset for
members.
• Using the REALTOR® and MLS® trademarks correctly. CREA has
a trademarks manual available on REALTOR Link® that clarifies
how to do that.
• Keeping listing information accurate and up to date, for example
reporting sales or conditional sales within 24 hours.
• Abiding by OREB’s MLS® Rules and Regulations. Not doing so
can result in a complaint being made about you to the Professional
Standards Committee.
1
BOARD SERVICES
The Board maintains the Ottawa MLS® system, and
members use the MLXchange software to access it. If you
have an assistant who you would like to have access to
your account in order to make changes to your listings, you
can contact the Board to obtain access for them through
the Multiple Simultaneous Access Agreement. Please
refer to the policies section of the Members’ Handbook on
REALTORLink.ca. Arrangements can also be made for
access by secretaries of Managers and Senior Members.
Please refer to the policies section of the Member
Handbook on REALTORLink.ca.
MLS®
System
Once you enter a listing on MLXchange, portions of the
listing data are automatically sent to the Board’s publicfacing website OttawaRealEstate.org as well as to CREA’s
website REALTOR.ca. Whenever you make changes to
listing information on MLXchange, those changes are
carried over to the public websites the next time they are
updated, usually by the following day.
MLXchange has many features beyond simply allowing
members to enter and maintain listings. The Board offers
technology training courses on MLXchange if you would
like to learn more about these features.
Kurio®
Mobile
Access
2
This brand new software provides mobile access to your
MLS® system, and is the premier real estate search
service that provides you with real-time access to listing
information directly from your mobile device. Kurio® is
optimized to work on any web-enabled mobile device –
iPhones, Androids, BlackBerrys, and iPads. Kurio® allows
you to get a complete picture of the real estate activity
Kurio®
Mobile
Access
(con’t)
in your market area, and gives you one-click access to
your active listings. Using the Smart Search feature of
Kurio®, you can instantly search listings by address,
MLS® number, or agent name. You can also search by a
variety of other criteria including beds, baths, price, status,
and date range. Kurio® delivers access to location based
search technology, where you can search nearby listings
within a specific radius that you specify.
www.OttawaRealEstate.org
m.OttawaRealEstate.org
OttawaRealEstate.org is the Board’s public-facing website.
Portions of all OREB members’ active listings appear on
the site and are searchable by members of the public. The
Board
Website
site includes two ways to search for properties for sale
in Ottawa: a new interactive map search function and an
older-style “wizard” search. In addition, the site contains
other useful information for buyers and sellers, such as a
membership roster, annotated samples of commonly used
real estate forms that explain the legalese, a list of upcoming
Open Houses that is updated daily, a mobile version of the
website for smartphone users, and an iPhone app.
Connect is a joint venture among some of Ontario’s real
Connect
estate boards that allows members of participating boards
to search and view the active listings, two years of sales
history for residential listings and four years of sales
history for commercial listings, of all other participating
Boards. A link to Connect is on MLXchange.
3
Subscribing
to another
Board/
Association
Mac
Users
Depending on where you do most of your business,
you may wish to have access to all the MLS® data
of another Board or Association, not just that data
available to you through Connect. In those instances
you may be able to become a subscriber member of
their MLS® system.
The Information Delivery System, or IDS, is a
software solution that allows Mac users to access
programs that normally run on a Windows computer,
such as MLXchange. Once you have downloaded
the software and logged into the IDS, Mac users will
be able to access MLXchange from an icon on their
Macintosh computer desktop.
GeoWarehouse® is Ontario’s land registry system.
Click on the GeoWarehouse® link from the
MLXchange Home page under Smart Links, and
you will be taken to the main GeoWarehouse®
page – no need to log in again. Members can
GeoWarehouse®
view 6000 property reports per calendar year at
no additional charge. You can purchase additional
reports from GeoWarehouse® if necessary. Through
GeoWarehouse® members can also obtain MPAC
data. There is a FAQ document linked from the main
GeoWarehouse® page, as well as an online tutorial
to help members learn how to use the system.
4
If you are holding an Open
House on one of your listings,
Open
Houses
you
can
input
the
and
date
information
time
into
MLXchange, and the system
will
automatically
pull
that
information to the Upcoming
Open Houses page on OttawaRealEstate.org,
which includes Open Houses scheduled in the next
10 days. The list is updated every night.
If you would like your personal business photo
Personal
Photos
to appear in the online roster of members on
OttawaRealEstate.org, you will need to email it to
the Board Office to the attention of Maryse Paré
([email protected]) who can upload it for you.
If a member of the public wants to email you or visit
your personal website, you can enable them to do
so directly from the Board’s website. Just advise the
Board Office of your e-mail and/or web address. There
Website/
Email Links
is no charge for either of these links.
The Board can also arrange to provide a link between
a member’s personal website and a “View My Listings
Button” which produces a list of all the active listings
belonging to that member. Since the “View My Listings
Button” links directly to the OREB website, the information
regarding your listings is automatically updated anytime
you make a change to your listing on the MLS® system.
5
REALTOR Link® is the Board’s intranet site, and it
contains many great resources for members including
current and archived monthly Ottawa sales statistics
REALTOR
Link®
and trend reports, news about upcoming Board
events, links to useful information about current
issues affecting the organized real estate industry,
such as FINTRAC reporting obligations and HST
regulations, and an archive of weekly membership
newsletters. There are also links to CREA and OREA
information pages. Go to www.realtorlink.ca and log
in using your MLXchange username and password.
WEBForms™, accessible from REALTOR Link®
WEBForms™
and from MLXchange, is where members can get
up-to-date OREA standard real estate forms. RECO
requires that you use the most recent versions of
forms, which are always available on WEBForms™.
(The Board only sells hard copies of the No Carbon
Required forms; an order form can be found on
REALTOR Link®.)
If you have a listing you want to promote to members
Interboard
Listings
of another board in Ontario (by having the listing added
to that board’s MLS® database) you can do so under
the terms of the interboard listing agreement. Contact
the MLS® department for additional information.
6
The Board hosts several networking and business
events throughout the year, including the Tribute to
Board
Networking
& Business
Events
Success kick-off event in January, the charity golf
tournament in May, the fall trade show, the Annual
General Meeting, and the Christmas Cocktail
Reception. These events are a great way to meet your
fellow REALTORS® and to put a face to some of the
people you may regularly speak with on the telephone.
RECO requires that you complete 24 credits of
mandatory continuing education (MCE) every two
Continuing
Education
years after you complete your articling period. As
an approved provider, the Board offers education
courses at the Board Office throughout the year. We
also offer technology training courses in our computer
lab. Education courses are advertised weekly in
Membership News, and a calendar of courses is
available on REALTOR Link®.
REALTOR® Halls A & B at the Board office can be
rented by members when space is available. The
Meeting
Facilities &
Audio Visual
Equipment
rates per hall are $150.00 + applicable taxes for a
half day (3 hours) and $350 + applicable taxes for
a full day (9:00 a.m. – 4:00 p.m.) which includes 50
cups of coffee (additional cups $0.75 cup). Rates are
subject to change. No evenings or weekends. The
rooms are not available for meals or social functions.
Other restrictions may apply. Both halls have LCD
projectors and screens available.
7
COMMERCIAL
Services Division
O T TAWA R E A L E S TAT E B O A R D
The Board has a Commercial Services Division (CSD)
for those members who primarily practice commercial
real estate. There is no additional cost to join the
CSD but membership criteria must be met, including:
Commercial
Services
completion of commercial real estate education courses;
sales, leasing, appraisal, development or property
management experience; and an endorsement by a
Manager or Senior Member.
CSD services include a bi-monthly commercial
e-newsletter,
breakfast
and
lunch
information
sessions with guest speakers, a separate commercial
roster on the Board’s website, and the use of the
RealTrack database. Commercial members may
enter exclusive listings on ICX.ca and the Ontario
Investment Service website.
The Board has a computer lab available for members
to rent to conduct technology courses. The lab has
Computer
Training
Lab
11 student computer stations and an instructor
station with a computer and a projector. The software
on each computer includes Adobe Acrobat
Elements, Microsoft Excel, Office Outlook,
Office PowerPoint, Office Publisher and
Office Word. No other software may
be loaded on the computers.
8
The Board offers an electronic lockbox service to all
Electronic
Lockboxes
of its members. The lockboxes, known as iBoxes, are
opened with the electronic key that you were issued
when you registered. In order to show properties
on which there is an iBox, you must update your
electronic key daily using the cradle that comes with
it. The key and cradle are leased from the Board
and must be returned should you leave. You can
also use your smartphone as your electronic key by
purchasing software and, in some cases, an adapter.
For more information see the iBox Basics document
included in your registration package.
The Ontario REALTORS Care® Foundation collects
funds raised by real estate Boards and Associations
across Ontario and provides grants to shelter-based
organizations located in the communities where the
funds were raised. The Ottawa Real Estate Board
fundraises for the Foundation through our charitable
golf tournament held every spring, by collecting
one dollar per member per month via membership
bills, and through a member discount partnership
with local RONA stores, which provides a yearly
donation to the Foundation.
9
The Board provides an internal mail service between the
Board Office and member offices every Thursday (known
as the “Board bags”). We try to distribute most materials
electronically; however, we still provide the quarterly
membership roster in hard copy and we distribute the
Deliveries
&
Supplies
REM magazine and the OREA Edge newsletter. Please
let your manager know if you do NOT want to receive
these publications in hard copy so we can save paper.
The Board sells some supplies for member use,
including maps, No Carbon Required forms, signs and
laser tape measures. The order form is available on
REALTOR Link® and your supplies will be delivered via
the Board bag and billed to your Board account. You can
also come in to the office to make purchases in person.
The Board offers a service called bulk electronic mail to
assist members in promoting their MLS® listings and
agent open houses to other Board members. The service
costs $50 plus applicable taxes per flyer/sheet (subject
to change). Members can e-mail their flyer in PDF format
Bulk
Electronic
Mail
to the Design/Multimedia department (bulkmail@oreb.
ca). Design services are also available. Please consult
staff for pricing information and turnaround time.
The bulk electronic mail broadcast is sent to Members on
Tuesdays, and flyers will also be linked to Membership
News which is sent to members on Wednesdays. The
flyer file must be provided to the Board no later than 8:30
a.m. Monday to be sent out on Tuesday. The link to the
10
flyers will remain active for seven days.
Auto-debit
Service
A monthly statement of your Board account will be sent
to your office. You can pay your account in person at
the Board Office or, if you prefer, the Board can autodebit your monthly fees from your credit card or bank
account, but you must request this option.
The Board’s Professional Standards Committee deals with
Professional
Standards
complaints brought against members involving alleged
violations of the MLS® Rules and the Board’s By-law.
The Discipline Committee determines what penalties are
levied against members who are found to have breached
the Rules or the By-law, or the REALTOR® Code.
USE OF TRADEMARKS AND LOGOS
MULTIPLE LISTING SERVICE ®
COMMERCIAL
Services Division
O T TAWA R E A L E S TAT E B O A R D
The terms MLS®, REALTOR® and Multiple Listing Service® are trademarks
that are owned by the Canadian Real Estate Association, and there are very
specific rules about how they must be used. As members of CREA, all OREB
members do have the right to use these trademarks, but they must be used
correctly. The sanctions for infringement can be substantial and may include the
loss of the member’s right to use any of CREA’s trademarks. CREA has created
a comprehensive trademark toolkit that is available on REALTOR Link®.
OREB permits members to use a version of its logo that contains the word
“Member”. This logo is available for download at http://photos.oreb.ca. The
terms of use for the logo are also available there.
Full CSD Members can obtain an electronic version of the CSD/Member
logo by contacting the CSD Department.
11
COMMUNICATIONS
Membership News, our weekly electronic Board
newsletter, is sent out every Wednesday to all
members who have provided OREB with their email
address. It contains articles about issues relevant to
your business and the industry, as well as reminders
about Board services and events, and a list of
upcoming education courses.
The Message of the Day (the box that pops up
whenever you log into MLXchange) is used to post
urgent and time-sensitive information such as a notice
about MLS® system down time.
Senior members and managers receive a bi-monthly
e-newsletter, and Commercial Services Division
members receive a bi-monthly e-newsletter. In
addition, OREB periodically sends out broadcast
emails to all members about important events and
industry or technology issues.
OREB maintains a presence on Facebook,Twitter
and LinkedIn.
12
The Board’s Government and Community Relations
Committee is responsible for tracking issues that
affect the real estate industry at all three levels of
Lobbying
government: municipal, provincial and federal. They
lobby City Hall on local issues such as sign by-laws,
and work with OREA and CREA to lobby on issues that
affect REALTORS® in Ontario and across Canada.
Promotion
of Members
The Board promotes its members to the public in
various ways. Some regular promotion of members
include participation in CREA’s REALTOR®
image radio ad campaign; providing content to
local community newspapers; a monthly article
in the Homes & Land publication; and monthly
ads in the Ottawa Real Estate Book. The Board’s
commercial roster is promoted in media outlets
such as BOMA Commercial Space Directory and
the Ottawa Business Journal.
13
SENIOR & MANAGER MEMBER SECTION
If you are a Senior Member (Principal broker) or Manager
with the Ottawa Real Estate Board, here is some information
that pertains specifically to you.
The Board holds four Senior and Manager
Member Information Sessions per calendar year,
Information
Sessions
and brings in guest speakers to address current
issues of interest to you. There is a small fee for
attendance. Flyers are sent out in advance of
these events and a notice appears in the Senior
and Manager Member Update.
Arbitration
In the rare event that Senior Members are unable
to resolve a commission dispute between their
brokerages, the Board provides arbitration services to
help resolve the dispute. Contact the Executive Vice
President for more information.
14
Statistical
& Brokerage
Data
You
have
the
ability
to
download
statistics
specific to your brokerage and salespeople at
http://stats.oreb.ca. Login with your MLXchange
username and password; all letters must be
uppercase. Please refer to the policies section of the
Member Handbook on REALTORLink.ca.
Broker Direct
Delivery
MCE
Courses
As some Senior Members want to offer continuing
education courses for RECO credits directly to their
salespeople, the Board is able to facilitate the delivery
of courses. Complete information may be found in the
Policies section of the Member Handbook available
on REALTORLink.ca.
When a Senior Member closes his/her firm or ceases
to be a member of the Board or is no longer registered
with RECO, that Brokerage’s MLS® listing agreements
are no longer valid and the listings will be reported as
Removal or
Modification
of MLS®
Listings
cancelled by the Board.
There are some circumstances under which it may be
necessary for a Senior Member to obtain new listing
agreements for listings already on the MLS® System or
to modify listings. The Board has procedures in place
to assist the Members. Complete information may be
found in the Policies section of the Member Handbook
available on REALTORLink.ca.
15
The Directors may, at their discretion, grant an exemption
to any Member from payment of monthly fees and dues
Partial
Exemption
from Board
Fees & Dues
where, in the opinion of the Directors, such exemption is
justified. Examples include a member suffering from a
long term illness, recovering from an accident or unable to
work while on pregnancy leave. Complete information may
be found in the Policies section of the Member Handbook
available on REALTORLink.ca.
Through a process called DataLink, the Board can make
available the MLS® listings of a Senior Member on a
DataLink
password protected FTP site. The Senior Member is then
able to make the information available for the purposes of
populating websites of his/her choice. Contact the Executive
Vice President’s Office for direct inquiries.
Through agreements with two third party vendors of
Member &
Brokerage
Information
front office software (LoneWolf and Emphasys), senior
members can be provided with selected member and
brokerage information to assist with appointment making
processes. Contact the Executive Vice President’s
Office for direct inquiries.
Senior and Manager Members receive a bi-monthly
Newsletter
electronic newsletter containing information about
issues specific to their roles as managers or brokers.
If you have ideas for articles please contact the
Communications Officer.
16
DISCOUNTS AVAILABLE TO OREB MEMBERS
Certain Ottawa businesses and companies offer special discounts and
rates to OREB members. Here is a current list:
CAA (Canadian Automobile Association)
The Canadian Automobile Association has a corporate sales
division offering new CAA memberships at a special up-front
discount to all interested employees and members of the Ottawa
Real Estate Board. CAA memberships cover the member in any
vehicle as a passenger or driver, on or off the job, anywhere
across North America, 24/7. For more details on the CAA
discount program, call Bill Bousada at 613-820-1890 ext 394, or
1-800-267-8713 ext 394, or e-mail: [email protected]
Business
Discounts
Rogers Wireless
Rogers offers special cellular phone programs to OREB
members. Each plan differs based on usage times. For the
most current rates contact Chris Ng at 613-238-7533 or
613-697-6432.
Telus
Telus
offers
special
phone
plans to OREB members.
and
smartphone
combo
To view the plans go to
www.smartcell.ca and enter the Corporate Login Username:
OREB - Passcode: OREB. You can also contact Robert
Vogelsang, at 613-355-0333 or e-mail: [email protected].
17
Sun Business Solutions Inc.
Sun Business Solutions is offering OREB members preferred
pricing on all of their products and services such as:
• Promotional Products
• Company Apparel
• Corporate Gifts
• Tradeshow Giveaways
Some of the most common items used by REALTORS® include
magnets, mugs, pens, apparel, calendars and cards. For more
information, please call: Ottawa East – 613-841-4813 (Head
Office) Ottawa West – 613-769-7369 or 1-866-711-6611 or e-mail
[email protected].
Scott Photography
Business
Discounts
(continued)
For all your photography needs including home interiors, headshots and portfolios for business cards or brochures, weddings,
family portraits and much more. Business portfolios (headshots) available on location for as low as $75 (min. 4 agents).
For more information contact [email protected] or
613-291-0787. www.scottphotography.ca.
Jiffy Photo & Print
Jiffy Photo & Print is pleased to offer special pricing for OREB
members on all services. Specializing in printing feature sheets,
listed/sold flyers, brochures, business cards and more. They
offer special camera packages, portrait and home photography,
photofinishing services, promotional items and more. For more
information contact Jiffy Photo & Print at 613-831-2121, email
at [email protected] or online at www.jiffyonline.com.
Staples Canada
Staples Canada is pleased to announce that OREB members
are now members of their Business Discount Plan for 10 Copy
18
and Print locations in the Ottawa area. This plan is set up so
that the more members that use their services, the larger
the discount available to everyone. This discount applies to
printing done at any Staples Copy and Print location. Please
contact your closest Staples location for more details.
YMCA-YWCA – National Capital Region
Business
Discounts
(continued)
The YMCA-YWCA has extended special membership pricing
to OREB members under the Y Active Employer corporate
wellness program. Members and their families are offered
access to six Y facilities across the National Capital Region at
advantageous corporate rates. Please indicate your interest
in this program by sending an email to yactiveemployer@
nationalcapitalregionymca-ywca.ca. If you are currently a
member of the YMCA-YWCA they will gladly switch your
membership to a Corporate Membership.
Auto
Leasing
Import Auto Leasing
Import offers all makes and models, new or used. Since 1984
they have been servicing clients by offering vehicles of their
choice and tailoring a leasing program that fits your personal
needs. All OREB members can expect to receive fleet pricing
and Imports corporate discount. Contact Crystal Green at
613-722-7535.
As members of the Ontario and Canadian Real Estate
Associations, OREB members are entitled to other discounts
negotiated by those organizations on behalf of their members.
Other
Discounts
Visit www.orea.com & REALTORLink.ca for details on other
member savings programs.
Through the Ontario Real Estate Association and The
Canadian Real Estate Association, OREB members can join
extended health and dental care plans, as well as home, auto,
office and life insurance.
19
Albert at Bay Suite Hotel
435 Albert Street (at Bay St.)
Ottawa, ON K1R 7X4
Phone: 613-238-8858 / 800-267-6644
Aristocrat Suite Hotel
131 Cooper Street
Ottawa, ON K2P 0E7
Phone: 613-236-7500
Best Western Victoria Park Suites
377 O’Connor Street (at Gladstone Ave.)
Ottawa, ON K2P 2M2
Hotels
Phone: 613- 567-7275 / 800-465-7275
The Bostonian Executive Suites
341 Maclaren Street
Ottawa, Ontario
K2P 2E2
Phone: 613-594-5757 / 866-320-4567
Bostonian Executive Suites offers special daily and
monthly rates for OREB’s clients relocating between
homes or for a few nights’ stay. Located in downtown
Ottawa, the Bostonian is a European boutique property
with a serene “Home Away From Home” environment.
Contact John Wakely at [email protected] or
direct 613-598-3902. Please mention that you are a
member of OREB.
20
Helpful websites and contact phone numbers for OREB Members
http://oreb.mlxchange.com
The Board’s MLS® system; includes link to GeoWarehouse®
www.OttawaRealEstate.org
The Board’s public website, where portions of member listings are posted daily
www.REALTOR.ca
CREA’s advertising website for MLS® listed properties across Canada
www.realtorlink.ca
the Board’s intranet site; log in with your MLXchange™ username and password
http://photos.oreb.ca
to download OREB logo for member use
http://stats.oreb.ca
to download statistics for members and brokerages
www.orea.com
The Ontario Real Estate Association; includes OREApedia, an information resource for
Ontario REALTORS®
www.crea.ca
The Canadian Real Estate Association
www.reco.on.ca
A directory of services offered to
The Real Estate Council of Ontario
Ottawa Real Estate Board
www.realtorscareontario.com
The Ontario REALTORS Care® Foundation, supported by OREB
OREB . . . . . . . . . . . . . . . . 613-225-2240
Supra Tech Support . . . . . . 1-877-699-6787
MLXchange Tech Support . 1-888-825-5472
OREA . . . . . . . . . . . . . . . 1-866-411-6732
Tech Helpline . . . . . . . . 1-877-573-5610
RECO . . . . . . . . . . . . . . . 1-800-245-6910
(for computer hardware/software issues)
G
Guide to
Board Services
Kurio® . . . . . . . . . . . . . . 1-888-935-8746
Members
®
September 2012