raul h. aliaga - Darla Moore School of Business

Transcription

RAUL H. ALIAGA
New York, NY 10025. Phone 212.933.0501 email: [email protected]
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Results-focused online sales and marketing manager with proven ability to launch on-time and on-budget. Natural problem-solver with
experience managing full product life cycle. Entrepreneurial attitude committed to bringing new ideas to market. Dedicated to improving
and optimizing products as business requirements evolve. Highly proactive, innovative, communicative, persistent and able to manage
multiple projects.
PROFESSIONAL EXPERIENCE
2008 - Present
CONSORTE MEDIA
New York, NY
Sr. Manager, Online Advertising Sales
• Develop sales strategies, identify new opportunities and expand relationships with top advertising
agencies and clients targeting the online U.S. Hispanic & Latin American markets.
• Development, integration, optimization and roll-out of new advertising programs. Supervise creation of
custom micro sites with search, email and mobile components.
• Create brand advertising and performance campaigns (CPM, CPC, CPL, search engines, email and SMS)
• Maximize advertising results by communicating with clients to assure execution of contract deliverables
and maximum program optimization.
• Maintain active relationships with publishers to develop and integrate new products and processes, and
review and address product performance issues.
• Manage sales associates and work closely with creative, technical, and operations departments.
2004 - 2008
THE WALL STREET JOURNAL
New York, NY
Sales & Marketing Manager, U.S. Hispanic
• Sold display advertising space (print & online) including top Auto, Financial, Communications, Insurance,
and Entertainment accounts.
• Developed online strategy for WSJ Americas presence, encompassing 18 partners in 16 countries.
• Produce marketing programs such as: special editions presentations, journal reports sell sheets, advertising
proposals, mailings, newsletters, competitive media guides, and tactical programs.
• Create new successful business partnerships with major newspapers and online portals (Yahoo).
• Lead the development and execution of readership studies to gain insight into the readership and
demographic profiles of WSJ’s readers.
• Coordinate with media agencies, partners, and billing department regarding ads, orders, and materials
to ensure success of advertising campaigns.
1999 - 2002
CISNEROS TV GROUP
New York, NY
Manager, Sales and Affiliate Marketing
• Represented, marketed and promoted premium channels for the U.S. Hispanic market and surpassed sales
distribution goals by more than 40 percent.
• Developed marketing strategies for national campaigns including radio, print, TV, and online.
• Negotiate carriage agreements with Time Warner, Comcast, Cox, and Cablevision reaching over 2M digital
subscribers. Completed carriage agreement with satellite provider DISH Latino with over 4M subscribers.
• Coordinated division’s advertising and sales promotions with advertising agencies.
• Planned and participated in trade shows and events for the cable industry (CTAM, NCTA).
• Managed two-member marketing team and periodically trained Customer Service Representatives.
• Performed financial, revenue, and ROI analysis in assessing marketing opportunities.
EDUCATION
May 99
UNIVERSITY OF SOUTH CAROLINA (Moore)
Master of Business Administration. Concentration: International Business.
Columbia, SC
May 96
UNIVERSITY OF SOUTH CAROLINA (Moore)
Bachelor of Science in Business Administration. Major: Marketing.
Columbia, SC
SKILLS
English & Spanish: fluent. French & German: basic.
PowerPoint, Excel, HTML, Goldmine, File Maker, AIMS, Mac, Photoshop, Sales Force, and DART.
STEPHANIE ANDERSEN
551 River Hill Circle, Apt 104
Columbia, SC 29210 USA
US Phone: +1 (843) 816-1410
[email protected]
PROFESSIONAL SUMMARY
International MBA/JD candidate seeking a position focused on international business law. Effective communicator with strong
leadership, team work, problem solving, and influencing and negotiating skills. Proven ability to balance multiple important tasks,
train others, and produce consistently high quality work under pressure.
EXPERIENCE
RABOBANK INTERNATIONAL
London, UNITED KINGDOM
Intern
April 2008 – August 2008
Provided support for the Corporate Bank in London by maintaining and monitoring monthly financial data.
n Created a Crisis Management Framework and related support documents for the London Branch
n Assisted with Business Continuity Planning for Corporate Bank.
WILSON & BRATT P.A., ATTORNEYS
Hilton Head, SC, USA
Law Clerk, Part Time and Seasonal Work
1999 – April 2005
Provided support for real estate, trust and estate planning and business law firm. Held positions of increasing responsibility.
Maintained client communications.
n Verified client trust ledgers were appropriately zeroed out prior to file closing; transmitted closing disbursements to clients,
vendors and lenders.
n Prepared real estate files with appropriate attorney supervision.
WALDEN BOOKS
Hilton Head, SC, USA
Sales Associate
May 2005 – July 2005
Increased sales by querying customers to determine their interests and made appropriate recommendations.
n Open and closed store as needed and closed registers, calculated and couriered deposits to the bank.
n Trained two new employees on sales and inventory systems and procedures.
ALLEN ANDERSON PHOTOGRAPHY
Columbia, SC, USA
Contract Photographer
March 2004 – August 2005
Interacted with diverse clientele at Greek parties, business parties and debutante balls. Trained other photographers.
n Used composition and framing to consistently be a top producer in purchased photographs.
n Marketed future photography services while shooting current events.
EDUCATION
MOORE SCHOOL OF BUSINESS, University of South Carolina GPA 3.638
Columbia, SC, USA
International Master of Business Administration (IMBA)
May 2009
Strategic Business Issues in the European Union, VIENNA, Austria
March 2008
Vice President, of Moore Association of Graduate Women; Member, Moore Association of Graduate Women Case
Competition Team; Moore School Representative, Student Grievance Committee and Student Academic Responsibility
Committee; Member, Gamma Phi Beta International Sorority Alumni Group
UNIVERSITY OF SOUTH CAROLINA SCHOOL OF LAW
Juris Doctor (JD)
International Law Society, Student Bar Association, Women in Law
Columbia, SC, USA
May 2009
UNIVERSITY OF MISSOURI, KANSAS CITY
Study of Law in the European Union, Doing Business in Ireland, and International Trade
Galway, IRELAND
May 2007
UNIVERSITY OF SOUTH CAROLINA
Columbia, SC, USA
Bachelor of Business Administration, cum laude Dean’s List GPA 3.627
May 2005
Dual Major: Marketing and Management with an emphasis on Human Resources
American Marketing Association, Volunteered at Nurturing Center, Gamma Phi Beta International Sorority
LANGUAGES
IT SKILLS
ENGLISH: Native
Office Applications:
Legal/Financial:
FRENCH: Good
Microsoft Word, Excel, PowerPoint, Outlook, Works, Access, Visio
LexisNexis and WestLaw certified, SoftPro, PC Law
Ellis Leigh Anderson
1100 Pulaski St, Apt 526
Columbia, SC 29201
+1 (847) 912-4065
[email protected]
International MBA candidate focused on marketing and finance. Strengths include product management, problem solving,
quantitative and financial analysis. Effective cross-cultural communicator and builder of teams. Thrives in fast-paced
environments, skilled in establishing priorities, taking initiative and multi-tasking. Professionally fluent in German.
EXPERIENCE
PUMA AG
Herzogenaurach, Germany
International Footwear Product Development Intern
May 2007-September 2007
Analyzed current sales projections for the main product line of football boots relative to previous seasons and major
competitors assisting the senior and junior product line managers.
n Analyzed sales, projections and historical performance contributing to market assessment, new product launches, product
lines and senior management SWOT analyses.
n Designed a competitor analysis targeted to enhance future price and product development decision-making.
n Key contributor for a 2010 new product initiative by performing trend and country product sell-thru evaluation.
rd
n Completed presentation to all countries at 3 quarter 2008 launch meeting that highlighted the changes and improvements to
a specific product line.
NORTHERN TRUST CORPORATIONChicago, IL USA
PRIVATE EQUITY DIVISION
March 2004-June 2006
Securities Operations Team Leader (April 2005-June 2006)
Led an operational team of eight that prepared accounting packages and collected tax information for corporate, institutional,
and personal trust client’s limited partnership investments.
n Organized work schedules, set priorities, monitored activity, ensured accuracy. Interviewed, selected, trained and evaluated
results of a high performing team.
n Recognized for exceeding expectations and creating a database, new detailed team procedures and timelines. Database
efficiency lowered the percentage of past due accounts and featured details of individual client portfolios.
n Streamlined team collections and improved K-1 (Limited Partnership) tax document processes by originating and
coordinating a project targeted to individual availability dates.
n Collaborated on pricing project that implemented regulations increasing productivity and adoption of a new database.
Securities Technician (March 2004-March 2005)
Interpreted Limited Partnership statements and updated market values for corporate, institutional, and personal trust clients.
n Demonstrated high quality of work leading to selection by management to handle multi-billion dollar institutional clients.
EDWARD JONES INVESTMENTS
St. Charles, IL and Boulder, CO USA
Branch Office Administrator, Assistant to the Investment Representative
May 2003 - February 2004
n Monitored portfolios, interpreted information for clients, and processed daily deposits.
January - August 2002
n
Assisted in office management and operations.
Spring/Summer 2001
EDUCATION
MOORE SCHOOL OF BUSINESS, University of South Carolina
International Master of Business Administration (IMBA).
BMW Fellow
SIT-SPRACHINSTITUT-TÜBINGEN
CDC - CARL DUISBERG CENTREN
Intensive German language and business training
Columbia, SC USA
December 2008
Tübingen, GERMANY
Köln, GERMANY
January -April 2007
LEEDS SCHOOL OF BUSINESS, University of Colorado
Boulder, CO USA
Bachelor of Science in Business Administration. Focus on Finance.
August 1999-May 2003
Certificate program in International Business. Dean’s List.
DENMARK’S INTERNATIONAL STUDY PROGRAM
COPENHAGEN, DENMARK
Semester Abroad, affiliation with the University of Copenhagen
August-December 2001
Studied International Business and participated in field trips to companies in Denmark, Germany, and the Czech Republic.
Researched the implementation of the Euro and its impact on the companies inside and outside the EU.
LANGUAGES
IT SKILLS
German: Zertifikat Deutsch
English: Native
Microsoft Word, Powerpoint, Excel, Access
Joseph M. Arnold, MBA
1850 Atlantic Drive Unit 311
Columbia, SC 29210
803-546-2380
[email protected]
Self-Motivated professional with a strong track record of developing and maintaining client realtionships seeking a
new opportunity
QUALIFICATIONS SUMMARY
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Over 5 years of experience in inside sales of specialty pharmaceutical products in a highly competitive market
Strong verbal and written communication skills with proficiency in Microsoft Office, including Word, Excel, Powerpoint, and Outlook
and Microsoft CRM database program
Dedicated and hardworking professional with a drive to produce results
Strong team leader who establishes goals and motivates employees to achieve objectives
Recent MBA graduate with strong analytical abilites
BDI Pharma, Columbia, SC
Regional Sales Lead (1/2009 - Present)
Team leader for Northern region sales team including 6 inside sales reps, and 4 outside sales reps selling a full line of specialty pharmaceutical
products. Responsible for regional sales revenue. Trained, coached, and helped to develop new sales reps. Maintained account management
responsibilites for 100 key accounts, developing and maintaining relationships with hospital pharmacy buyers, and directors, blood banks,
physician offices, home infusion companies, and retail pharmacies.
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Provided leadership and support to the sales team
Developed incentives for sales reps to increase total revenue
Developed and maintained customer accounts with excellent customer service skills
Region sales of over $5 Million in Q1 2009
BDI Pharma, Columbia, SC
Account Executive (5/2003 - Present)
Inside sales account management, selling a full line of specialty pharmaceutical products including intravenous immune globulin, (IVIG,
IGIV), coagulation factors including hemophilia factors VII, VIII & IX, Albumin / PPF, hyper-immune and oncology drugs. Developed and
maintained relationships with hospital pharmacy buyers, and directors, physician offices, home infusion companies, and retail pharmacies.
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Created new business through prospecting
Received award for highest percentage sales growth for 2007
Received award for outstanding service to contract accounts
Work closely with outside sales reps and manufactuers reps to increase sales
Closed several consignment contracts with hospital pharmacies
EDUCATION
Master of Business Administration - University of South Carolina, Columbia, SC
December 2008
Bachelor of Arts – Political Science - University of South Carolina, Columbia, SC
• Dean’s List
May 2003
WILLIAM ARON
1311 Whaley Street, Cliff Apt #801
Columbia, SC 29205
+1 (814) 883-3616
[email protected]
Bi-lingual Master of Human Resources candidate with proven leadership experience ranging from grievance
resolutions, negotiation preparedness to process improvement. Adaptable in changing environments with
demonstrated strengths in evaluating integrated systems for managing industrial production processes including
human work factors, logistics and material flow and cost analysis. Provides timely and direct communication
while identifying complex problems and implementing innovative solutions.
EXPERIENCE
UNIVERSITY OF SOUTH CAROLINA, DEPARTMENT OF UNIVERSITY HOUSING
Columbia, SC USA
Graduate Resident Mentor
October 2008-Present
Develop and conduct programs on diversity, personal development, security, and academic performance.
§ Manage administrative tasks including room condition reports, maintenance requests, incident reports, and the
room change process.
§ Provide advising to graduate students in two distinct residential environments.
MERCK & CO., INC.,
West Point, PA USA
Human Resources Leadership Program, Labor Relations Intern
June 2009-August 2009
Maintained effective labor relations partnerships with business leaders and union leadership to ensure compliance
with all corporate policies, regulations decisions, applicable State and Federal Laws, and labor agreements.
§ Prepared grievance trending and analysis to advise and prepare line managers for arbitrations.
§ Developed compliance strategies for the consistent application of the contractual and federal regulations
relating to the Merck Independent Union (MIU).
§ Led the 2010 United Steel Workers Collective Bargaining sub-team in providing management with an
analysis of salary survey and collective bargaining data to identify competitive compensation and benefits
packages.
§ Established labor relations training modules to provide line manager, employees, and union representatives
with the necessary knowledge and skills to consistently administer and implement the MIU negotiated
agreements.
UNIVERSITY OF SOUTH CAROLINA, COLLEGE OF EDUCATION
Columbia, SC USA
Public Relations Graduate Assistant
August 2008-May 2009
Created marketing materials for the professional development schools’ conferences while serving as a receptionist
in the Dean's Office.
§ Identified and interviewed outstanding alumni and faculty about their latest research and projects to be
featured in the College of Education's quarterly eNewsletter and yearly Education Report.
§ Published articles for the College of Education's quarterly eNewsletter and yearly Education Report.
LAFARGE NORTH AMERICA
Calera, AL USA
Cement Professional
May 2007-January 2008
Provided industrial engineering support in integrating man, equipment, systems, processes, and facilities into a
cohesive, cost efficient and productive warehouse system.
§ Implemented standard operating procedures to minimize plant inventory costs by $3,500,000.00 USD through
the use of action plans for optimization and the sale of obsolete equipment.
§ Provided engineering support in determining the allocation of $950,000.00 USD for contractor work and
supplies associated with the Belt Bucket Elevator Upgrade project.
WILLIAM ARON, +1 814-883-3616
Page 2
EXPERIENCE (continued)
JOHNSON & JOHNSON, MCNEIL CONSUMER HEALTH CARE
Fort Washington, PA USA
Industrial Engineering Intern
June 2006-January 2007
Led Kaizen events to identify, analyze, and recommend improvement opportunities to reduce costs and increase
efficiencies in the Solid Dose Packaging department using Johnson & Johnson best business practices.
§ Introduced standard reporting procedures for analyzing projected production targets within the Solid Dose
Packaging department through the use of Minitab software and established statistics methodologies.
§ Maintained the Solid Dose Packaging department’s quality performance records and led kaizens to improve
data collection and analysis.
EDUCATION
Master of Human Resources (MHR)
Columbia, SC USA
May 2010
THE PENNSLYVANIA STATE UNIVERSITY
Bachelor of Industrial and Manufacturing Engineering
1st Place Prize for World-Class Industrial Engineer Senior Project
University Park, PA USA
May 2007
May 2007
LANGUAGES
FRENCH: Native; SPANISH: Good
IT SKILLS
Software: SAP/R3, Oracle PeopleSoft, IBM MAXIMO, Microsoft Office 2007, Mac OS X,
Minitab, Macromedia, Adobe Photoshop, Adobe PageMaker, FileMaker Pro, AutoCAD,
SolidWorks Languages: C++, Java, HTML, SQL, C#
MEMBERSHIPS
Institute of Industrial Engineers (IIE), Society for Human Resource Management (SHRM),
ACTIVITIES
Soccer Coach for children ages 6-12; Shotokan Karate-do
Professional Summary
James Austin
1618 Chadmore Lane
Concord 28027
704-795-9662
[email protected]
Executive Summary
A highly accomplished Executive with experience in strategic planning, software engineering
processes, and project management methodologies, with notable success in directing a broad
range of IT initiatives.Track record of increasing responsibility in managing IT application
development and systems support for many diverse areas of business to include Finance, HR,
Legal, Compliance, Corporate Aviation, Outbound Call Centers, Point of Sale, to
MarketingHands-on experience leading all stages of system development efforts utilizing full
SDLC and Project Management MethodologiesOutstanding leadership abilities; able to
coordinate and direct all phases of project-based efforts while managing, motivating and leading
project teamsExtensive experience in leading organizational change efforts and instituting new
processes, procedures and methodologies in the area of Project Management, Software
Development (CMM), IT Operations (ITIL)Core CompetenciesITIL Process Frameworks
Strategic Planning
Operations ManagementCMM Assessments
Software Engineering Process
Offshore IT Operations Coaching and Mentoring
Balanced Scorecards
Change Management
Education
University of South Carolina
MBA
BS Electrical and Computer Engineering
Experience
TIAA-CREF
Director of IT Service Management
June 2007 -- Present
Manage the implementation of all projects and ongoing support of the IT Service Management
Program by coordinating the design, documentation, training, of IT Service delivery processes
and tools based on the ITIL framework. Key Contributions:Developed and implemented new
processes and procedures for Incident, Problem, Knowledge, Change, Configuration
Management and Service RequestConducted Organizational Management of change sessions
for IT Leadership to assist with their understanding of the IT Service Management program
Directed the development and delivery of a training program for over 1100 IT employeesObtained
a maturity rating of 3+ in all implemented process areas as assessed by a 3rd party assessment
firmResponsible for a all program governance, Knowledge Management and Training
TIAA-CREF
Director IT Law & Compliance
April 2005 -- June 2007
Manage the maintenance and support for all Law & Compliance systems. Coordinate all projects
and perform relationship management role between IT and the Law & Compliance
departments.Key Contributions:Redeployed resources and recruited new hires to build the
support teamCoordinated a project to relocate servers from our New York data center to
Charlotte, NCTook over support for 27 systems and upgraded all vendor products and tools to the
current versionReplaced the legacy matter management system (LIMS) with Bridgewayâ€™s
eCounsel productImplemented Bridgewayâ€™s Corporate Secretariat for the Corporate
Secretaryâ€™s OfficeServed on the Open Source Policy Committee Represented IT on the
Records Management, Security Policy and Privacy Committees
King & Spalding LLP.
Applications Support Manager
May 2004 -- April 2005
Recruited to manage the all systems and applications for one of the largest law firms in the US
with over 2600 employees and offices in New York, Washington D.C., Houston, Atlanta and
London; to establish and maintain project management processes, to standardize software
engineering processes and to supervise the operations of enterprise support team, the desktop
support team and the DBA team.Key Contributions:Developed and implemented a Change
Management process for the desk top environmentAssisted with developing and implementing
work entry, project management processesDefined and created the roles of Product Manager,
Media Librarian, Configuration Analyst, and DBAWorked with new Project Manager to define and
implement Project request and prioritization processCoordinated resources to manage tier 2
support for the help deskCoordinated resources to manage ongoing operations, maintenance and
multiple concurrent projects to include: HRIS system replacement, PC Desk Top Refresh,
Document Management System upgrade, Employee Time & Expense System Implementation,
and the Client Matter Management system upgrade
Accenture
Senior Manager -- PMO Team Lead for BellSouth
August 2002 -- May 2004
Accenture â€“ Atlanta, GA, February 1998-May 2004PMO Team Lead (BellSouth
Account)August 2002-May 2004In a CMM Level-3 software development and support
organization consisting of 280 employees coordinate all PMO functions to include: new work
entry, program and project management, proposal development, business development,
contractual and project reporting, metrics, software quality initiatives, and organizational strategy
and training plans. In this role I was also responsible for managing all financial reporting on over
120 separate projects and for oversight and management of the BellSouth's entire IT
maintenance budget of approximately $180M.Project Team Lead Software Development and
Systems Support August 2000 to August 2002Responsible for creating project plans and tracking
requests to completion using Project WorkbenchResponsible for negotiating new project work
and supporting funding for projects with the BellSouth customer. Grew team from 1 Software
Developer to 13 Software Developers and 3 Application Architects (Project
Managers)Participated on the CMM Assessment Team for the BellSouth Accenture Sourcing
Arrangement where our processes were assessed at CMM Level-3Developed plans to obtain
CMM Level-4 ratingApplication Architect â€“ Financial Systems (BellSouth Account):
February, 1998 to August, 2000Responsible for creating project plans and tracking requests to
completion Project managed the development of the Customer Payment Agent Remittance
System with a budget in excess of $10 millionManaged the relationship with a software vendor in
development efforts and acted as a liaison between end-user requirements and technical
specifications
BellSouth Telecommunications
Several
March 1988 -- February 1998
BellSouth Telecommunications â€“ Atlanta, GA March 1988 to February 1998 Lead Analyst -Payment Remittance/Cash Processing: Atlanta, GA
July 1994 to February
1998Project leader on a team of eight programmers responsible for a payment remittance
application suite developed a client/server/mainframe system using Visual Basic, C, UNIX, DB/2,
and COBOLTrain and assist the help desk in resolving hardware, software and date integrity
trouble calls Systems Administrator: Operator Services -- Columbia, SC July 1992 to July
1994Participated on team charged with developing a five-year strategic plan for our department
that included over 7000 employees and annual gross revenues in excess of $4.5
billionCoordinate and assist in the installation, implementation and support of new call center
technologiesBellSouth Assistant Manager: Operator Services -- Orangeburg, SCJuly 1990 to July
1992Responsible for the performance of 31 directory assistance operators. Resolved customer
complaints and assisted in emergency situations through direct customer contactBellSouth
Assistant Staff Manager: Operator Services -- Columbia, SCMarch 1988 to July,
1990Administered a UNIX based multi-user office automation system, the split intercept system
and developed and presented a customized training and user guidesMaintained hardware and
software in the Operator call switching and rating systems
U.S. Air Force
Staff Sergeant
May 1981 -- September 1988
Avionics system technician
BURGUNDY BARR
824 North Lee Street
Leesville, SC 29070
(803) 528-5184
[email protected]
SUMMARY
Graduating Masters of Human Resources student with expertise in generalist activities including, recruiting, training
and development with small business and large manufacturing facilities. Successfully and effectively manages
projects and communicates with all levels of the organization.
EXPERIENCE
MICHELIN NORTH AMERICA, INC.
Lexington, SC
Human Resources Intern
February 2008 - Present
Provide support for Human Resources department including day to day activities and special projects.
n Recruit candidates and coordinate activities including scheduling, interviewing, and selection to successfully meet
and exceed staffing goals.
n Developed and implemented policies and procedures to improve efficiency and support organizational objectives.
n Performed detailed data analysis on employee satisfaction survey results and consulted with business leaders to
identify areas for improvement.
n Collaborated with area personnel managers and subject matter experts to redesign the job posting system for
multiple facilities.
n Designed and delivered training programs on newly implemented data management systems to 35 managers and
employees.
LOCATIONS PLUS LLC.
Surfside Beach, SC
Project Manager/Real Estate Agent
January 2007 - July 2007
Managed property renovations from design phase to marketing and sales.
n Planned and executed small remodeling projects with property values up to $550,000.
n Hosted open house events, wrote ads, placed signs, and greeted visitors to promote available properties.
n Scheduled, received quotes and oversaw sub contractors including plumbing, electrical and landscaping for
renovation of rental property.
BALLOONS BOUNTIFUL
Surfside Beach, SC
Assistant Manager and Event Planner
May 1998 - May 2004
Planned and coordinated projects ranging from conventions and trade shows to small weddings.
n Managed daily activities, accounts receivables and payables, procurement responsibilities, responded to customer
inquiries and processed orders to keep overhead costs to a minimum.
n Created a webpage, installed QuickBooks and desktop applications, and assisted with IT problem solving to
improve efficiency.
n Trained temporary employees to provide support in large events and seasonal increases in business demand.
EDUCATION
Master of Human Resources (MHR).
CLEMSON UNIVERSITY
Bachelor of Science, cum laude in Management, Minor in Psychology.
Dean’s List three semesters and Life scholarship recipient.
HORRY GEORGETOWN TECHNICAL COLLEGE
Management and Business Focus -Transfer Student.
President’s List two semesters and Dean’s List one semester
COMPUTER SKILLS
LICENSES
MEMBERSHIPS
Proficient in Word, Excel and Power Point.
Licensed Real Estate Agent State of South Carolina.
Society for Human Resource Management
Masters of Human Resources Association
Moore Association of Graduate Women.
Columbia, SC
August 2007 - December 2008
Clemson, SC
August 2004 - December 2006
Myrtle Beach, SC
August 2002 - August 2004
Lindsey Berginski
Moore School of Business, University of South Carolina
Columbia, SC 29208
+1 (828) 713-0403
[email protected]
International MBA candidate with five years of experience in client management, research, marketing, and finance.
Strengths include team building, relationship management, strategic planning, and operating in new and challenging
global environments. Effective communicator with leadership ability. Professionally proficient in Spanish.
EXPERIENCE
BANK OF AMERICA
Charlotte, NC USA
Intern, Global Marketing
May 2008 – August 2008
n Collaborated with Brand team in 2009 strategic planning for the Global Consumer and Small Business Bank.
n Assisted brand managers from China Construction Bank leverage brand strategies overseas.
n Advanced brand in Top 7 US growth markets by developing new strategic initiatives for 2009.
TAYLOR RAFFERTY – XINHUA FINANCE International investor relations consulting firm New York, NY USA
Investor Relations Associate
February 2006 – April 2007
n Worked with senior management from 25+ Fortune 500 companies to develop investor relations programs,
conduct competitive market research and track shareholdings.
n Served as member of a $102 million international IPO team and member of a $1.26 billion merger team.
n Secured $100 million in private equity investments for a growing energy client in Northeast China.
n Grew North American shareholder base by 46% for a large-cap European technology client.
BANK OF AMERICA
New York, NY USA
Research Assistant
June 2005 – February 2006
n Participated in 2005 Global Corporate and Investment Banking strategic learning and leadership development
planning initiatives including education, compensation and performance.
THOMAS MILLER & CO. LTD Diversified mutual insurance provider and investment management London, UK
Intern, Risk Research
March 2004 – March 2005
n Provided risk management services to clients throughout Europe as requested.
n Drafted and published deliverables to the European Commission on the security benefits of telematic devices.
EDUCATION
International Master of Business Administration (MBA), Finance
ITESM-Instituto Tecnológico y de Estudios Superiores de Monterrey
Immersion Spanish Business Language Training
UNIVERSITY OF NORTH CAROLINA ASHEVILLE
Bachelor of Arts (BA), Political Science
UNIVERSITY OF GHANA LEGON
Immersion New Business Development/Microfinance
IT SKILLS
Columbia, SC USA
May 2009
Guadalajara, MEXICO
January – April 2008
Asheville, NC USA
May 2002
Accra, GHANA
May – August 2000
Office applications: Word, Excel, PowerPoint, Access
Communications applications: Dreamweaver, Fireworks, Flash; Thomson Financial, IRChannel,
Bloomberg, Morningstar, Financial Dynamics, PRNewswire; Internet
ACTIVITIES
Co-President, Finance Club; Executive Committee, Wine Society
COMMUNITY INVOLVEMENT Habitat for Humanity, Project STEAM, Our VOICE, N.Y. Cares
Karen Bermudez
8755 Contee Rd
Laurel, MD 20708 USA
US Mobile: +1 (832) 526-6164
[email protected]
Bilingual International MBA with strong project management and analytical skills seeking a position in marketing research with an
emphasis in consumer market knowledge. Successful in dynamic, multi-cultural environments with global expertise in media, online
marketing and e-commerce. Experience includes product development, search engine marketing, business analysis, strategic planning,
and cross-functional team work.
EXPERIENCE
INTERSECTIONS INC – Identity Guard
Chantilly, VA USA
MBA Marketing Analyst Intern
Managed the planning, implementation and maintenance of search engine landing pages according to the new business strategy.
Established new business opportunities by increasing the number of affiliate partners, and implementing new search engine
optimization strategies.
• Directed the implementation and optimization of eight search landing pages achieving an average increase in conversion rates
of 2%.
• Achieved a 3% increase in new orders through coordinating and establishing new affiliate partners.
• Integrated unique variations in search engine optimization strategies resulting in an increase of 50% in organic and paid
search results.
• Remodeled and updated the initial Spanish website with a new focus keying in on attracting the growing Hispanic market
segment located in the United States.
OPTICA NUEVO MILENIO – optical clinic and retail sale of eyeglasses
Bogota, COLOMBIA
Business Manager
August 2004 – July 2005
Developed research objectives and planned corporate growth projects including equipment costs and human resources.
Recruited, hired, trained, and evaluated staff. Developed staff goals and objectives.
• Directed inventory reorganization that resulted in a 20% decrease in missing product with the implementation of new
software.
• Created and implemented human resources procedures; such as performance evaluations and employee benefits that assisted
in a 75% reduction in staff turnover within the following year.
• Increased efficiency that promoted company growth by establishing a system that organized product flow in and between
branches.
CARACOL TELEVISION – television broadcast station
Bogota, COLOMBIA
Programming Analyst (Scheduler)
March 2003 – June 2004
Analyzed performance of all television programs. Created new strategies using international and national materials.
Planned and scheduled with acumen and effectiveness to attract audience, advertisers, affiliates and platforms.
• Coached cross-functional teams in scheduling and timing of episodes and commercials resulting in a 10% decrease in
programming errors.
• Improved the inventory system of series and movies obtaining a more efficient long term system.
• Analyzed the most beneficial times to place commercials resulting in a 3% increase of channel’s prime time rating and share.
EDUCATION
International Master of Business Administration (IMBA). Darla Moore Fellowship
Business Immersion Course
THE UNIVERSITY OF TEXAS AT AUSTIN
Certificate of Business Administration
English as a Second Language Certified
Austin, TX USA
August 2005 – December 2006
UNIVERSIDAD DE LA SABANA
Bachelor of Business Administration
Won Third Place with innovative business plan: “Ecobloque Business Plan”
LANGUAGES
ENGLISH: Fluent
COMPUTER SOFTWARE SKILLS
Columbia, SC USA
July 2007- May 2009
Beijing – Shanghai, China
March 2008
Bogota, COLOMBIA
August 2003
SPANISH: Native
MS Access, Excel, PowerPoint, Project, Visio, Word, Macromedia
Daniel DuPre’ Berry
1024 Oak Creek Drive
Spartanburg, SC 29302
864-426-4053
[email protected]
Driven, analytical, astute and business savvy executive with 15+ years experience in
retail business management and strategic planning
EXPERIENCE
Berry Brothers Enterprises, dba Paradise Home Center, Union, SC, 4/95- Present, Company President
Full P&L responsibility for a $4M retail business specializing in servicing the retail and professional building
material community in the Upstate of South Carolina.
Accomplishments
• Directed business goals towards successfully competing with Home Depot, Lowes, and other
national chains in a demanding marketplace
• Devised and executed strategies to both increase sales and decrease operating expenses
resulting in record sales that climbed from $2.8M to $4M and with over average industry profits.
• Nominated as National Retail Hardware Association’s small business leader of the year from over
30,000 members nation wide
• Present duties include: supervising and implementing sales goals, team building, business
administration, human resources, policy implementation, information technology, and monitoring
and controlling revenues, expenses, and inventory to maintain an aggressive, leading edge home
improvement center of over an acre and a half under roof and 25 employees
US Army, 6/90 – 4/95, Infantry Officer
Infantry officer serving in various leadership and support capacities involving rapid deployment combat
forces. Responsible for the health, welfare, training, and combat leadership of infantry soldiers and
equipment.
Accomplishments
• Honor graduate (top 2%) in US Army Infantry Officer’s Basic Course
• Awarded the Army Commendation Medal for outstanding job performance
• Rated top lieutenant in officer evaluation among over 20 peers by battalion commander
• Deployments to Sinai Peninsula, Arab Republic of Egypt, Somalia, and Panama
• Supervised the safe, successful execution of a battalion task force rapid deployment combat
operation to Somalia
• Coordinated, planned, and resourced numerous joint air assault training and combat operations
• Led unit through successful training at the National Training Center with no injuries. Directly
planned and supervised only company level midnight air assault at operation’s end, earning
commendations from evaluators.
• Led platoon through successful peace keeping operations in the Sinai, Egypt, as part of the Multinational Force and Observers working with military units from over a dozen countries.
EDUCATION
University of South Carolina, Moore School of Business – Master of Business Administration, 2008
• 3.83 GPA
• Concentration in International Business
• Off Shore Experience With Seven International Businesses in Prague, CZ and Istanbul, TK
United States Military Academy, West Point, NY - Bachelor of Science in Military History, 1990
• Dean’s List
• President, Tactics Club-planned training and organized assets to achieve military training
objectives
• One of 15 cadets out of a student body of 4,000 to complete US Army Ranger School while a
cadet
Berry, Daniel D.
1
MELISSA BIAS
1601 Longcreek Drive, Apt. 293
Columbia, SC 29210
+ (337) 255-2723
[email protected]
International MBA candidate seeking a position focused on Product Development,and Brand Management. Previous work experiences
in retail sales, marketing intelligence and project management have provided me with strong analytical and creative talents.
EXPERIENCE
GEMALTO, An International Digital Security Firm based in 40 countries. 2007 Revenue: $1.7 billion
Marseille, France
Marketing Intelligence Intern
April 2008 to August 2008
Developed relationships with public phone service providers and sales persons in Europe, Africa, Asia and Latin America in
order to collect information on current market trends and sales figures. Information used to develop marketing plan to improve
Gemalto’s public phone products developements, customer relations and sales strategy. Sales figures used to develop 2009
budgets, update corporate sales presentations and update market share intelligence database.
LOUISIANA DEPARTMENT OF REVENUE
New Orleans and Baton Rouge, Louisiana, USA
Revenue Tax Officer
October 2002 to June 2007
Developed relationships with special event organizers and vendors throughout Louisiana to ensure efficient and timely
collection of taxes at festivals, trade shows, conferences and other special events. Audited businesses, enforced tax laws, and
collected delinquent taxes with focus on corporate, sales and withholding taxes.
n
Collected over $10.2 million in delinquent state taxes from October 2002 to 2007.
n
Louisiana Department of Revenue Public Service Award Recipient.
n
Led unique business site collection program that allowed secure, real-time access to delinquent tax account data resulting
in 10% increased collections during the first year of implementation.
n
Volunteer with VITA (Income Tax Assistance) to assist primarily low-income tax filers, 2003-2005. Completed over 300
income tax returns.
ASHLEY STEWART – ladies retail clothing store chain with over 200 site in North America New Orleans, Louisiana, USA
Sales Associate (part time, 15 hours a week)
October 2004 to August 2005
Provided assistance to patrons to identify apparel and other products that best met needs.
n
Opened credit accounts for clients and processed cash and credit transactions. Maintained inventory controls. Led
associates in new credit accounts for 4 consecutive months.
n
Specialized in providing customers the latest fashion trend news as it related to personal interests and budgets.
EDUCATION
Graduate Assistantship. Operations and Marketing concentration in final year.
2007 National Assocation of Women MBA Case Competition Finalist
GROUP ESC CLERMONT
Immersion French Business Language Training (Intermediate French Level)
LOUISIANA STATE UNIVERSITY(LSU)
Bachelor of Science in International Trade and Finance.
Course concentration in Economics
LSU Study Abroad Paris, FRANCE
Independent Study Course, Scholarship Recipient
LANGUAGES
IT SKILLS
INTERESTS
ENGLISH: Native FRENCH: Language Immersion Study, Spring 2008
MS Excel, Word, PowerPoint and Access
Analytical/Tax Apps:
SPSS, StatPro, Gentax, MapPoint
Volunteering, Travel, Culinary Arts, Fashion and Beauty Trends
Columbia, SC USA
July 2007 - May 2009
Clermont-Ferrand, FRANCE
January - April 2008
Baton Rouge, Louisiana,USA
May 2001
Summer 2000
Donna Rivers Bryan
1645 Duxbury Lane
Kennesaw, Georgia 30152
(770)218-9729
[email protected]
EXECUTIVE SALES PROFESSIONAL
PROFILE
A seasoned professional and effectual leader with a proven track record.
• Bachelor of Science, Business Administration, University of South Carolina, 1985.
• Master of presentations
• Extensive cold calling experience
• Powerful but gentle closing abilities
• Passion for gaining personal relationships with clients
• 12 years proven successful sales experience in telephone sales, personal selling, and
customer service in the insurance industry.
• Ability to build and grow book of business and add value for the customer.
• Experience teaching and using MS Office software, CRM, and HTML
• Familiar with children’s literature, book fairs, and experience helping and attending school
activities.
• Results driven with a vision.
• Strong oral and communications skills.
• Outstanding interpersonal skills with customers.
EMPLOYMENT
2008 – 2009
Math and Computer Teacher
Orchard Academy
A hybrid, accredited, private school for home-schoolers and based in Marietta, Georgia, Orchard
Academy met its three year accreditation while I was there. I successfully recruited students for my
classes during open house.
Taught middle and high school students in 7th grade Math, Algebra 1, Algebra 2, and computer
applications.
Key Achievements
•
Frequently earn recognition for creativity in the classroom.
2007-2008
Technology Teacher
Cobb County Schools
An accredited public middle school which achieved AYP while I was there. I successfully engaged and
encouraged over 400 6,7,and 8th grade students to be high achievers.
Key Achievements
•
•
School awarded AYP. Observer was in my classroom that day.
Team Player.
2003-2006
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Technology Manager and Trainer
Tommy Nobis Center
Kept accurate, current computer records of client progress in learning MS Office.
Successfully contacted Vocational Rehabilitation to broaden client base into Douglasville office.
Participated in television commercials.
Performed presentations to new and existing clients on MS Office, and collections software and
laws.
EDUCATION
Bachelor of Science, Business Administration, University of South Carolina, Columbia, 1985.
Masters Coursework, Converse College, Spartanburg, SC, 2001, 4.0 GPA.
Stephen J. Buckingham
2 Bridlestone Court * Simpsonville, SC 29680
Phone: 864-963-0110 * Cell: 864-444-0838 * email: [email protected]
Chief Operating Officer
A business leader promoted through multiple organizational areas over a 10 year period. Demonstrated an
aptitude for creating synergies via cross-functional business initiatives and strategic partnerships. High
impact business results are the product of establishing specific, reasonable and measurable team
objectives.
Proficiencies
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Operations Management
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Project Management
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Supply Chain Management
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Process Improvement
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Strategic Planning
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Total Quality Management
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Purchasing and Materials Management
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Systems Analysis
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Sales/Marketing
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Inventory Control
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Forecasting
§
Budgeting
Professional Experience
New Horizons Plastics Recycling, LLC
1999 / Present
NHPR, with two plant sites in the Southeast, is an effective innovator in domestic plastic bottle-recycling and
services for customers across various industry sectors in the Southeast U.S. with annual revenues of $25
million.
Corporate Quality and Procurement Manager Greenville, SC (August 2007 – May 2009)
Apply TQM principles toward two manufacturing facilities. Establish and maintain strategic relationships with
various raw material vendors throughout North and South America.
High Impact Accomplishment:
Established a new Quality Assurance system using new industry methods of qualifying finished goods and
created a positive release system thereby reducing risk of sending inferior product to customers.
Senior Business Analyst Greenville, SC (March 2007- August 2007)
Perform company-wide strategic studies and evaluations, conduct work simplifications and measurement
studies, design or modify systems and procedures to help local plant management to operate more
efficiently and effectively.
Application of Lean Manufacturing concepts to create a 20-week forecasting system. It includes purchasing,
production, sales, and financial planning modules. The result is an increase in cash flow of 28% creating a
working capital competitive advantage for NHPR.
Plant Manager Greenville, SC (February 2006 – March 2007)
Coordinate the day to day operations by formulating policies, planning the use of equipment, personnel and
materials. Direct responsibility of 8-10 managers in meeting budget, production and quality goals in all
manufacturing areas.
Increased quarterly productivity by 63% while reducing labor costs by 16%. Using lean manufacturing principles
decreased operational expenditures by 28% while revenues increased 17%.
Vice-President of Sales and Customer Relations Greenville, SC (January 2005-February 2006)
Facilitate the supply of products and/or services to the customer. Coordinate sales distribution by
establishing sales territories, quotas, and establish training programs for sales representatives. Analyze
sales statistics gathered by staff to determine sales potential, inventory requirements, and monitor the
preferences of customers.
High Impact Accomplishments:
The creation of secondary revenue streams to supplement primary product sales by discovering and
pursuing a new market sector to sell an upgraded waste stream.
Leveraging the customer relationship with a Fortune 500 company to create a deal that has kept our
facilities at full capacity for the two years since the agreement.
Director of Planning and Customer Relations Greenville, SC (November 2001-January 2005)
Core customers’ primary contact to provide technical service, inquiry response, and complaint resolutions.
Create and coordinate asset, labor and raw material usage through weekly, monthly and quarterly
schedules.
The design and maintenance of an MRP type system for tracking and forecasting labor and manufacturing
equipment utilizations. In doing so, was able to accurately predict the timing on needs of incoming raw
materials, inventory levels and outflow of finished products resulting in lower inventory levels and increased
asset utilization.
Quality and Planning Manager Greenville, SC (Nov. 1999-November 2001)
Plant wide quality system management and production scheduling and coordination responsibilities.
Implementation of an organizational-wide Quality system that reduced external complaints by 25-30%.
Warehouse Manager Hartsville, SC (Jan. 1999-Nov. 1999)
Plan, direct, and coordinate the storage and distribution operations for 2 Fortune 500 companies. Facilitate
the exporting of goods to international customers.
`
Education
Masters, University of South Carolina, Columbia, South Carolina
Masters Degree in Business Administration
Concentrated in International Business
Bachelor of Science, Clemson University, Clemson, South Carolina
Degree in Chemistry
T. Scott Burris
508 Maple Street
Columbia, SC 29205
(202) 297-1547
[email protected]
SUMMARY
Bilingual International MBA candidate with concentrations in both finance and operations management as well as a focus on
infrastructure investment projects abroad. Very effective writer with strong interpersonal communication skills and a desire to
learn. Conversational in Spanish with extensive experience in government finance.
EXPERIENCE
MANZANILLO INTERNATIONAL TERMINAL – PANAMÁ, SA
Cóco Solo, Colón PANAMÁ
Operations Management Intern
Conducted an examination of heavy equipment utilization seeking an improved allocation process and increased container
throughput.
• Executed in-depth analysis of data collection and information systems for container-lifting equipment.
• Integrated previously segregated data into central base for evaluation.
• Identified key points and presented findings on equipment utilization and idle time to management team.
• Offered recommendations for optimal equipment allocation reducing costs and increasing throughput.
UNITED STATES SENATOR LINDSEY O. GRAHAM (SOUTH CAROLINA)
Washington, DC USA
Special Projects Assistant
November 2004 – July 2007
Coordinated public financing efforts for state and local government infrastructure and commercial and non-profit group projects in
South Carolina.
• Managed annual inventory of 500-700 federal earmark requests through congressional approval.
• Authored funding briefs and updates to Senator Graham on appropriation distribution.
• Compiled 5 year historical office catalogue of federal funding by county accounting for over $500M.
• Worked with key staff from Senate appropriations committee and its 13 subcommittees to submit requests.
• Guided project applications in the 13 appropriations vehicles through 10 stages of bureaucratic approval.
• Collaborated on annual strategy for funding opportunities in 50 different agency accounts.
• Helped attract commerce, jobs, and development (i.e. Vought-Alenia/Boeing joint venture in Charleston).
• Conducted meetings and issue briefs with the Senator and interested parties on funding prospects.
• Organized outreach and summits to educate non-profits and businesses about federal assistance programs.
• Matriculated Congressional Research Service (CRS) training on appropriations procedure.
UNITED STATES REP. HENRY E. BROWN, JR. (SOUTH CAROLINA)
Washington, DC USA
Legislative Assistant
August 2003 – October 2004
Supervised the correspondence database to ensure prompt and accurate communication to constituency and assisted with legislative
responsibilities namely on appropriations and special project authorization measures.
• Managed incoming and outgoing constituent correspondence system.
• Authored Rep. Brown’s official letters and position statements on policy issues including press releases.
• Researched legislative resources and policy opinions for analysis and eventual recommendation.
EDUCATION
ITESM - Instituto Tecnológico y de Estudios Superiores de Monterrey
Columbia, SC USA
May 2009
Guadalajara, Jalisco MÉXICO
January 2008 – May 2008
DEDMAN COLLEGE, Southern Methodist University (SMU)
Bachelor of Arts (BA): Public Policy and History (Double Major)
SMU in Paris
Immersion French language, art history, and history classes
IT SKILLS
INTERESTS
Dallas, TX USA
May 2003
Paris, Île-de-France FRANCE
MS Word, Excel, PowerPoint, Outlook, Access, Intranet Quorum, Lexis-Nexis
Golf, fly fishing, horse racing, soccer, tennis, US and modern Middle East history
Dru Cameron
1018 Marion St. Apt. 4 — Columbia, SC 29201 — phone: 803.351.0717 — [email protected]
PROFESSIONAL OBJECTIVE
MBA with seven years experience in marketing and communications roles. Successful at launching new products,
designing effective market strategies and building relationships. Project leader and creative problem-solver seeking a
marketing management position where my extensive experience can be utilized to increase revenues.
EXPERIENCE
PPG INDUSTRIES - global supplier of paints, coatings, and specialty products
Market Research Intern
Wuppertal, Germany
Designed, conducted and analyzed “Voice of the Customer” marketing research for the Automotive Coatings division.
Researched current European market opportunities, determined target audience, and created a customized survey.
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Analyzed raw data from 1200 respondents and made paint color recommendations based on demographics.
Created presentation for VW Group account team to use as sales tool.
Results presented at PPG’s Global Color Show.
ERIC MOWER AND ASSOCIATES - advertising agency
Marketing Communication Specialist
Charlotte, NC USA
May 2004 – June 2007
Exclusive Client Relationship Manager for SHURTAPE TECHNOLOGIES LLC, a global manufacturer of adhesive
tapes. Created and delivered sales literature, photography, package design, promotional and merchandising content in
various formats. Designed and launched the Shurtape website in collaboration with vendors and graphic artists. Created,
formatted and managed post-launch web content including product launch announcements and graphics.
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Key player on the Lowe’s account that generated $10 million in sales revenue and introduced Shurtape product to the
retail market through tasks including package re-design and retailer presentations.
Presented style guide to Shurtape department heads and enforced brand standards.
Acted as product expert at international photo shoot as part of re-invention and relaunch of company brand.
Organized logistics, graphics and booth design for 13 trade shows in Orlando, Chicago, Dallas and Las Vegas.
SALES PERFORMANCE INTERNATIONAL - global sales performance improvement firm
Marketing Specialist
Charlotte, NC USA
March 2001 – May 2004
Marketed sales consulting and training products including Solution Selling® software tool. Edited white papers, data sheets
and corporate literature as resources for clients and promotional tools.
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Implemented CRM database for marketing / sales department. Hired and managed two interns for this project.
Created, edited and distributed E-newsletter, increasing subscriptions from 0 to 50,000 in four months.
Supported international business partners in US, Belgium, Italy, Canada and Brazil by tracking class evaluation scores
and creating reports for clients including Microsoft and IBM.
Received Solution Selling® Certification.
EDUCATION
Darla Moore Fellowship. Marketing Concentration. GPA: 3.78
SIT-SPRACHINTITUT TÜBINGEN
CDC-CARL DUISBERG CENTREN
Intensive German Business and Language Training, semester abroad
Zertifikat Deutsch (Z.D.), certificate of fluency in German language
Columbia, SC USA
May 2009
Tübingen, Germany
Köln, Germany
EDUCATION (continued)
Bachelor of Science. Double Major in Marketing and Management.
Honors College Courses in Marketing and Accounting. Courses in International Marketing and Italian.
LANGUAGES
IT SKILLS
ENGLISH: Native
Columbia, SC USA
December 2000
GERMAN: Proficient
Office Applications: MS Word, Excel, PowerPoint, Outlook, Microsoft CRM, SPSS
Design Applications: InDesign, Photoshop, Illustrator, Quark, HTML
ACTIVITIES
Graduate Assistant for Moore School Webmaster, IMBA Wine Society: Secretary/Webmaster,
German Track Peer Mentor, IMBA Internship Panel, Consulting Club,
Moore Association for Graduate Women
References available upon request | Willing to relocate
Chas M. Campbell
448 Preservation Circle · Pawleys Island, SC 29585
Telephone 843-235-1088 · Cell 843-504-2279 · Email: [email protected]
EDUCATION
Masters of Business Administration - University of South Carolina
Bachelor of Electrical Engineering - Cooperative Program - Georgia Institute of Technology
Orangeburg High School - Orangeburg, SC
REAL ESTATE TRAINING - South Carolina Broker’s License No. 5247 is current and active
NAHB Course - Selling to Active Adults (November 2007)
NAHB Course - Working With and Marketing to Older Adults (January 2007)
Fortune Academy of Real Estate - Legal Update: State and Federal Law (March 2006)
Fortune Academy of Real Estate - Agency and Property Disclosure (March 2006)
Master Sales Institute - Attended ACES 2002 (Amenity Communities Excellence in Selling)
Master Sales Institute - Advanced Real Estate Selling Techniques
Master Sales Institute - Big Bucks Basics of Selling Real Estate
EXPERIENCE
The Litchfield Company – Pawleys Island, SC Sales Executive
Licensed to practice real estate as a Broker. Specializing in residential properties, especially for those 55+.
D. R. Horton – Myrtle Beach, SC Sales Representative
Responsible for on-site sales of new homes in an age-qualified community.
TEMCO Engineering, Inc. - Atlanta, GA Regional Sales Manager
Responsible for nine Southeastern states and South America. Increased sales by fifty percent in two years.
Live Oak Properties - Georgetown, SC Real Estate Agent
On-site sales at Harmony, a new urban development. Unfortunately underfunded, Harmony stopped sales three
months after I joined them. They later declared bankruptcy.
Control Elements, Inc. - Charlotte, NC Owner
Manufacturer’s representatives of measurement and control devices for industry. Responsible for an outside
sales territory, sales management, and served as Treasurer, Controller, and Chief Financial Officer. With a
partner, I bought an existing company that was losing ground. We built it into one of the premier firms in the
Carolinas. I sold my half to two employees who wanted to acquire interest in the company.
Piedmont Instruments and Controls - Charlotte, NC Sales Engineer
Manufacturer’s representatives of measurement and control devices for industry. This outside sales position
involved both cold calling and maintaining accounts. This was a new company starting from the ground up. As
the first employee of the owner, I helped build the company from nothing to a strong and respected firm.
Burlington Industries - Greensboro, NC Division Staff Engineer
Burlington Industries - Greensboro, NC Instrumentation Engineer, Corporate Engineering
E. I. DuPont de Nemours & Company, Inc. - Camden, SC Control Equipment Engineer
United States Marine Corps Honorable Discharge, Corporal (E4)
COMMUNITY ACTIVITIES
Member - South Carolina Association of Realtors and Coastal Carolina Association of Realtors
Former Member - Georgetown, SC Rotary club
Former Member - Board of Directors and Executive Committee, Georgetown Chamber of Commerce
Former Member - Board of Directors, Charlotte Repertory Theater (2 years)
Former President - Camden, SC Jaycees; Former Treasurer - South Carolina Jaycees
“CHARLIE” LIN CAO
101 Pickens Street Apt G4
US Mobile: +1 (803) 767-7367
[email protected]
PROFESSIONAL STATEMENT:
Bilingual international MBA candidate focusing on accounting, finance and international business. Expertise consists of
experiences with one of Global 500 companies, internship in a consulting firm in USA, and concepts and theories of finance and
international business. Having led a team to finish finance and accounting task during both my work and internship, and strengths
include details focusing, quantitative and analytical skills.
EXPERIENCE
SEQUENTUS LLC
Columbia, SC USA
Internship (Finance, Accounting and Marketing)
May 2008 - present
• Set up and maintain the basic information in accounting system (Quick books); Finish and enter P.O., Bills, Payment,
Invoices, Revenue payroll into Quick Books; Produce AR & AP Reports and Cash Flow Analysis & completed AP,
AR and GL working process instruction; Finish Bank statement reconciliation and generated financial report
• Model in Excel the Total Operating Budget, the Personnel Expenses and other costs (Direct and Indirect Costs);
Compare the Excel Model to a Forecast provided by Quick books; provide the company guidance on how to manage its
cash flow in the upcoming week; Finish the pricing model of the Client’s products
• Analyze the client’s advantage and disadvantage by comparing with competitors; conduct marketing research and
industry analysis within the client’s area
BEIJING JOHNSON CONTROLS AUTOMOTIVE COMPONENTS CO LTD
Beijing, CHINA
Accountant
January 2005 - February 2007
• Processed external cash payments to local and overseas vendors as well as internal staff reimbursements
• Tracked Foreign Exchange rate information and completed FX forwarding contract transaction and FX payment
• Audited way bills, customer declaration documents, duty invoices etc. delivered by international freight agencies
• Maintained cash flow report; Performed internal reconciliations; Analyzed discrepancy between invoices and contract
• Monitored and managed Supplier’s Material Return Report, Claim Reports and Default Management Report
• Developed and maintained company ERP system;
• Communicated and managed nearly 100 suppliers from China, Korea, Japan, Europe, South Africa and America.
• Upgraded AP working process to avoid existing risk; innovated internal processes for Accounts Payable process and
reduced office workload by 50% in 2006.
CHINA AERONAUTICAL CONSTRUCTION & DEVELOPMENT CORP
Beijing, CHINA
Accountant, Accounts Payable and Receivable
January 2004 - December 2004
• Processed invoice, bill and payment; generated financial reports; upgraded the accounting system.
EDUCATION
Darla Moore Fellowship
Columbia, SC
June 2007 - May 2009
CENTRAL UNIVERSITY OF FINANCE AND ECONOMICS
Bachelor of Management Science, Project Management
MANDARIN: Native
USA
Beijing, CHINA
July 2004
LANGUAGES
ENGLISH: Fluent
JAPANESE: Basic
IT SKILLS
Office Applications: MS Word, Excel, PowerPoint, Outlook, Lotus Note, Windows XP
Financial ERP: MFG/PRO by QAD; Quick books. Database Management: Visual FoxPro
Zachary Carter
+1 (803) 338-3137
[email protected]
International MBA candidate with over six years experience in both non-profit and for-profit organizations. Expertise includes
financial and operational analysis, capital projects, and engineering. Effective communicator with strong leadership ability,
creative problem solving skills, and professional proficiency in Spanish.
EXPERIENCE
EXXONMOBIL
Fairfax, VA USA
MBA Intern
Designed and implemented an internal process improvement project affecting the entire company.
• Collaborated to identify opportunities for process improvement, architected solution, and programmed software.
• Automated process resulting in increased data integrity and reduction of 200+ man-hours.
URBANA PARK DISTRICT
Urbana, IL USA
Special Projects
February 2005 – June 2007
Completed internal studies reviewing financial and operational impacts of district policy decisions made by departmental
superintendents, Executive Director, and Board of Commissioners.
• Forecasted deregulated pricing to assess a fixed priced electrical supply that resulted in cost savings of $23,000.
• Benchmarked operational efficiency of an intergovernmental contract renegotiation resulting in cost savings of $8,000.
VOLUNTEER CONSULTING PROJECTS
Champaign, IL USA
Founder / Lead Consultant
September 2006 – June 2007
Founded marketing consulting group that provided marketing and product development studies for a local entrepreneur
entering the consumer products market. Planned, directed, and controlled all aspects of the project including scoping,
execution, and close-out.
• Formed a sales strategy expected to increase revenues fivefold.
• Analyzed market size, distribution channels, and pricing of the market to evaluate client’s position in the industry.
BUSEY BANK
Champaign, IL USA
Operations Department
September 2004 – November 2005
Initiated and provided troubleshooting of computer programs that processed the daily transactions for a regional bank.
• Undertook a time study of the computer operations department that identified labor savings of $5,000 per year.
• Initiated a process analysis of the timing of computer programs that generated savings and increased productivity.
SARGENT & LUNDY, LLC
Chicago, IL USA
Engineering Associate
June 2000 – June 2004
Carried out key engineering consulting roles in firm serving the power industry. Tasks included site design, specifications,
technical studies, and project controls (budget, schedule, etc.).
• Supported environmental compliance decision through an economic impact study resulting in a $1.2 million project.
• Oversaw onsite engineering redesigns during the construction and commissioning for a combined cycle power plant.
• Created outage planning software for a utility that projected the outage costs and scheduling under various scenarios.
EDUCATION
ITESM – Instituto Technologico Estudios Superiores de Monterrey
UNIVERSITY OF ILLINOIS
Bachelor of Science in Mechanical Engineering
PARKLAND COLLEGE
Certificate in Geographic Information Systems (GIS)
Certificate in Accounting
IT SKILLS:
Access, Excel, PowerPoint, Word; MS-Project, Visual Basic, ArcView GIS, STATA
INTERESTS: Soccer, Music, Kayaking
ACTIVITIES: Co-Founder MSB Investment Club (Fall 2008). Language Partner (Fall 2007 & 2008)
Columbia, SC USA
May 2009
Guadalajara, MEXICO
Urbana, IL USA
May 2000
Champaign, IL USA
August 2007
May 2006
Jessica Christenson
3605-2 N Albany Ave, Chicago, IL 60618
(219) 384-5432, [email protected]
OBJECTIVE
A sales or marketing position with an international company that would utilize my range of education and
experience.
EDUCATION
UNIVERSITY OF SOUTH CAROLINA, Moore School of Business
International Masters of Business Administration (IMBA), Finance Concentration
Columbia, SC USA
May 2004
WIRTSCHAFTUNIVERSITAT WIEN
International Masters of Business Administration (IMBA)
PURDUE UNIVERSITY, Krannert School of Management
Bachelor of Science, Management, Marketing Concentration
Vienna, Austria
May 2004
West Lafayette, IN USA
May 1998
EXPERIENCE
MERCK & Co.
Whitehouse Station, NJ
Cardiovascular Specialist Representative
Feb 2007-Present
Promote Merck products through a consultative-based selling approach. Provide high scientific information
to cardiologists, endocrinologists, diabetes educators, and other health care personnel in the cardiovascular
market. Support community hospitals through resident education programs, in-services, and training.
Manage territory with 5 team members, serving as the subject expert for the team on hypertensive and
diabetes drugs. Manage Merck speakers as the speaker liaison, providing training for doctors.
CORPORATE EXECUTIVE BOARD
Washington, DC
Associate Director, Finance Practice
Nov 2005-Sept 2006
Established prospective client relationships through a consultative selling process. Sold Audit and Tax
membership programs which included strategic best practices research, decision support tools, and
executive education. Discussed cutting edge strategic issues with senior-level executives of companies over
$1 billion in revenue. Managed the sales process through the attainment of quarterly and annual revenue
goals.
WYETH PHARMACEUTICALS
Chicago, IL USA
Vaccines Representative/Women’s Healthcare Territory Representative
Aug 2004-Oct 2005
Supported Pediatricians for the administration of the vaccine Prevnar. Managed direct sales accounts
associated with the vaccine. Had product responsibility for cardiovascular, gastrointestinal, antidepressant,
and hormone replacement medications. Coordinated routing and strategy with a 5 member team.
Communicated product features and benefits to increase market share through lunches and appointments.
PURDUE UNIVERSITY
Coordinator of Learning Communities
2000-2003
Designed and implemented all aspects of the learning community effort at Purdue. Developed all marketing
and promotional materials. Created all program assessment tools and designed databases for participant
information. Hired and supervised professional staff members. Led faculty committees to improve
university-wide student support programs. Facilitated a 400% growth in program size from 2000 to 2002.
Conducted annual training for over 75 faculty and administrators associated with the project.
EGENEROSITY.COM
Director of Member Services
2000
Developed protocol for marketing to nonprofit partners. Designed promotional materials to aid charities
with program awareness among their supporters. Recruited additional nonprofit partners to take advantage
of the program.
PURDUE UNIVERSITY
Orientation Specialist
1998-2000
Organized and implemented orientation programs. Conducted market research on the needs of new Purdue
students and designed programs based on their feedback. Assisted with annual recruitment, selection, and
training of more than 350 student orientation leaders. Developed inaugural orientation programs.
ADDITIONAL INFORMATION
LANGUAGES:
English: Native Speaker
German: Intermediate
French: Good
James Clark
1412 Mullis Road
Blythewood, SC 29016
(803) 834-1011
[email protected]
Highly experienced finance and accounting leader with strong balance of business analysis and controls experience. Substantial international
experience with US and European-headquartered organizations. International MBA from top-ranked school in Finance and Operations.
Excellent German and Spanish skills.
Experience:
American Axle & Manufacturing, Inc. (AAM)
December 2008 – May 2009
Finance Consultant – Detroit, Michigan
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Coordinated the financial integration of AccuGear, a purchased company with annual revenues of $98.4 million, into AAM’s systems
Reconciled a contract manufacturing agreement and related cash payments between FormTech, the selling company, and AAM
Generated and reviewed financial statements for accuracy, completeness and compliance
Developed budgets and forecasts
Determined accounting treatment for all acquired fixed assets
Prepared and presented operations review data
American Axle & Manufacturing, Inc. (AAM)
November 2003 – November 2008
Acting Mexico Finance Director – Silao, Mexico –January to June 2008
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Supervised Treasury, Tax, Accounting and Operational Finance teams totaling 35 associates
Participated in annual Mexico union negotiations resulting in annual increases to hourly labor force below regional average
Coordinated training of foreign (China, Poland, Brazil and India) finance associates leading to standardization of financial reporting
Supported purchasing department in the negotiation of supplier contracts resulting in an 8% average savings across the supplier base
Executive in charge of operations on weekends
Mexico Finance Executive / Controller– Silao, Mexico – July 2006 to November 2008
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Developed and reviewed financial and operational budgets and forecasts to support $1 billion in annual sales
Developed finance staff objectives and training plans in line with corporate strategy
Assisted in implementation of new legal structure resulting in savings of $22M in worldwide taxes
Worked with plant management team to control and reduce costs by instituting ownership on the shop floor
Reviewed and critiqued cost estimates for new business quotations and internal changes
Developed strategic plans to meet future business goals of site
Strengthened ABC costing for budget and actual results to provide accurate inputs into financial and operational decision making
Drove standardization of financial reporting across Mexican operating units
Performed and reviewed variance analyses to drive correct allocation of resources
Ensured SOX compliant controls were in place
Operations Finance Manager - Detroit, Michigan – November 2003 to June 2006
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Consolidated 13 domestic and international operating sites' results totaling $3.6 billion in sales
Spearheaded indirect inventory reduction initiatives resulting in a decrease of 10%
Developed tracking and testing system to comply with SOX
Developed and analyzed 150 corporate SG&A cost centers' budgets, forecasts and actual results
Implemented Hyperion Financial Management software across all operating units
Prepared Board of Director presentations and reviewed with CEO
Performed Merger and Acquisition due diligence
Analyzed commercial contracts to ensure adherence
Developed long and short term volume forecasts for all products
Compiled long range plan
Presented monthly results to CFO
Provided financial analysis to support UAW and IAM union negotiations
Provided financial analysis, support and depositions for a lawsuit resulting in a favorable judgment
Attended plant operational reviews to ensure corporate strategy was being carried out
Lead trainer for quarterly Finance for Non-finance Mangers course
James Clark
1412 Mullis Road
(803) 834-1011
[email protected]
Robert Bosch Corporation
1999 – 2003
Team Leader - Diesel and Trans. Mgmt. Controlling
Diesel Product Team Controller – Farmington Hills, Michigan – July 2002 to November 2003
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Controlled a $500 million business unit with a staff of three
Controller of cross-functional North American diesel product team responsible for setting business strategy
Coordinated monthly consolidation of worldwide financial results with German parent company
Developed monthly operating reports to assist in directing profitable business decisions
Consolidated the results of two plants and corporate departments ensuring target achievement
Developed staff members through regular feedback, quarterly performance reviews and training plans
Coordinated and reviewed annual business plan and quarterly forecasts and reported results to upper management
Negotiated license and transfer pricing agreements with global business units
Improved reporting of monthly cost center results to responsible managers for use as a tool to reduce spending
Led the financial integration of products transferred to the Diesel business unit due to plant closure
Senior Financial Analyst - Gasoline Systems – Farmington Hills, Michigan – July 2001 to June 2002
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Lead analyst for fuel injectors, fuel pumps and electronic controllers
Analyzed monthly results to budget and forecast and reported results to divisional controller and president
Prepared project calculations to determine feasibility of launching new products
Lead divisional trainer for implementation of value based management
Financial Analyst (Financial Leadership Training Program) – Juarez, Mexico – June 1999 to July 2001
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Implemented a cycle count process to gain better control of inventories
Transferred month end cost accounting duties from former US lead plant to Mexico
Assisted logistics and purchasing departments to reduce inventory levels by $4 million or 20%
Led plant initiative to improve accounts payable results by coordinating with central payables department
Prepared capital expenditure analyses to ensure investments had sufficient ROIC and payback periods
Designed and maintained a tracking system for departmental capital spending
Calculated manufacturing cost of electronic controller units to support customer quoting
Analyzed monthly results to ensure plant cost targets were being met
Implemented sample cost tracking system to enable analysis of sample production profitability
Trained two employees on capital tracking, inventory and cost accounting
KPMG Deutsche Treuhand Gesellschaft
1998
Mergers and Acquisitions Staff (Internship) – Düsseldorf, Germany
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Assisted in aligning clients with suitable target companies
Provided due diligence services to various clients as part of pending mergers
Participated in the year end audit of the German subsidiary to a US owned crane manufacturer
Alverson Accounting
1995 – 1997
Senior Accountant – Chesnee, South Carolina
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Responsible for the acquisition of a major client, providing additional revenue to the firm
Prepared state and federal tax documents for individual and corporate clients
Updated firm's accounting software to enable better client service while maintaining costs
Responsible for all finance and accounting activities of a major corporate client
Developed Excel based invoicing and project cost tracking models for a process engineering client
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James Clark
1412 Mullis Road
(803) 834-1011
[email protected]
Education:
University of South Carolina – Moore School of Business
Masters in International Business Studies (MIBS/IMBA)
Finance and operations management concentrations
Columbia, South Carolina - May 1999
Karl Duisberg Gesellschaft
Intensive German language and cultural training
Cologne, Germany - Summer 1998
Kutztown University – College of Business
BSBA – Accounting
Kutztown, Pennsylvania - May 1993
The Buckinghamshire College of Brunell University
Foreign business exchange program
Chalfont St. Giles, England - Fall 1992
Computer Skills:
Hyperion Enterprise, Essbase and Financial Management; Oracle, SAP, Plexus, AS400, Microsoft Office Suite
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James Harvey Cleveland IV
1227 Barnwell St., Apt. 14
Columbia, SC 29201
+1 (803) 622-3763
[email protected]
Juris Doctor/International MBA candidate with experience working internationally in business development, marketing,
and small business management, as well as corporate defense and business transactional work for two of the largest law
firms in South Carolina. Expertise in developing marketing plans and business proposals, drafting legal contracts and
memoranda, and giving presentations. Proficient in Spanish.
EXPERIENCE
OCT ENTERPRISES, LTD.
San Jose, COSTA RICA
New Projects Specialist
Managed every stage of new project procurement from identifying potential partners and preparing marketing packages
tailored to specific investors to writing final proposals with executive summary, market research, financial projections.
§ Drafted favorably received proposal for project expected to net more than $3 million over next five years.
§ Created financial analysis to determine high priority projects, the highest of which is expected to net $9 million.
§ Authored marketing plan for entry into US Ski Resort Market which highlighted market trends and keys to success.
§ Reformulated Royalty Agreement to percentage based, which will increase revenue between 13 & 30%.
HAYNSWORTH SINKLER BOYD, P.A.
Greenville, SC USA
Transactional Law Clerk
June 2007 – July 2007
Drafted contracts and legal memoranda, interpreted tax regulations, facilitated real estate closings.
§ Facilitated foreign company’s start up in South Carolina by explaining LLC tax regulations to international client.
§ Rewrote Articles of Incorporation and Bylaws for Society for Human Resource Management (SHRM) to comply
with state non-profit laws.
NEXSEN PRUET ADAMS KLEEMEIER
Columbia, SC USA
Law Clerk
May 2006 – May 2007
Corporate defense work focused on finding strong legal arguments to settle cases thereby avoiding litigation and saving
clients considerable time and money. Researched merits of claims, developed legal arguments, prepared legal
memoranda, and advised lead counsel on the best course of action to take.
§ Saved client $98,000 by researching claim and preparing a memo stating best course of action.
§ Contributed to retention of a major client by reducing $4 million claim to $300,000.
EDUCATION
SCHOOL OF LAW, University of South Carolina
Juris Doctor (JD), Top 10% of Class
ITESM Instituto Tecnológico y de Estudios Superiores de Monterrey
Bachelor of Science: Business Economics, Cum Laude
OTAGO UNIVERSITY
Courses in International Politics, Finance, and Maori Society
IT SKILLS
MS Excel, Word, Power Point; LexisNexis, Internet
Columbia, SC USA
May 2009
Columbia, SC USA
May 2009
Guadalajara, MEXICO
Columbia, SC USA
December 2004
Dunedin, NEW ZEALAND
May – November 2003
CHARLES COLE
9 B Bogard Street
Charleston, SC 29403
Phone: 843.817.9940
[email protected]
SUMMARY
A hands on IT Consultant and Business Analyst with 5 years experience in Big Four consulting firm and 5 years with a
Fortune 500 utility company. Ability to quickly adapt to new working environments, deliver clear and concise
communications, learn new skills with minimal training, and coordinate and deliver work with international colleagues.
Demonstrated experience in business intelligence, raising efficiency, improving quality, communicating between technical
and functional teams, and collaborating with cross-functional international teams.
FUNCTIONAL SKILLS
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Management Consulting
IT Consulting
Business Analysis
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Delivery Coordination
Process Improvement
Detail Oriented
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Strategic Planning
Partner & Alliance Management
Client & Vendor Relations
TECHNICAL TRAINING
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eMeter: 4 week Implementation Boot Camp
SAP DBW70R: BI Delta Reporting SAP NetWeaver 7.0
SAP DBW70E: BI Delta Enterprise Data Warehousing
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SAP BW 350: SAP Components Extraction
SAP BW310: Reporting
Introduction to Unix
IBM, Various Locations
2004 – 2009
Consultant & Member of Business Intelligence (BI) Implementation Team, SAP (Enterprise Resource Planning system)
implementation project, State of Louisiana
• Completed 42 detailed design documents for BI team, which served as blueprint for building out system.
• Led quality control for all 118 blueprint documents that allowed BI team to meet deadline and exceed quality standards
despite joining team in middle of Blueprint phase.
• Created initial warehouse architecture diagram for Business Intelligence standard content in scope, which is visual
blueprint of non-customized system.
• Developed five technical specification templates to be used by entire technical team during realization phase of project.
• Nominated for Service Excellence Award as a top performer for project during Blueprint phase.
Consultant, functional team on Advanced Metering Initiative project, Southern Cal Edison
• Wrote two business project charters for releases in Web and Data Warehouse. Developed detailed objectives, scope,
stakeholders, general direction of project, and reference point to use throughout project.
• Developed strategy and process for gathering and presenting charter information with attention to how SCE could allow
customers to manage energy consumption without having to call in; suggested strategic ways that meter data could be
used.
Project Management Assistant / Business Analyst, on Data Migration (DM) team, TRUenergy, Melbourne, Australia
• Fulfilled roles of both project management assistant and business analyst for this International Assignment.
• Delivery coordinator for DM team, which included members both in Australia and U.S. Overcame challenges
associated with 16 hour time difference and lack of face to face communication; consistently completed deliverables on
time.
• Prepared weekly status updates for deliverables and financials, attended project leadership meetings, fostered
relationships with colleagues on project (IBM ANZ, Oracle, and TRUenergy), and generally assisted in management of
DM team efforts.
• Completed data mapping sessions with client and analyzed data integrity reports for core customer information of over
1 million customers.
Lead Consultant, SAP Business Warehouse (BW) production support, Shire Pharmaceutical
• Communicated and collaborated with client in both U.S. and England.
• Successfully developed new queries, enhanced existing queries and built out backend work resulting in client’s
improved ability to retrieve and report on information that helped to enhance business intelligence.
Consultant, BW production support team, British Petroleum
• Enhanced existing queries.
CHARLES COLE
PAGE TWO
IBM (continued)
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Created process chains to automate SAP work at specific times which saved time and expense of completing tasks
manually.
Developed and participated in testing to ensure that new and modified queries worked as intended before being placed
into production.
Effectively communicated and coordinated with people across the globe using online collaboration tools and planning
meetings and work based on differing work schedules and time zones.
Consultant, BW production support team, Disney
• Completed assigned BW report enhancements, which included transporting fix through Quality Assurance and
Production environments resulting in client’s improved ability to retrieve and report on information to create business
intelligence.
• Created and participated in testing to ensure new and improved queries worked as intended before being placed into
production.
• Managed and analyzed a daily run of BW performance scorecard that was used to determine how system was
performing and if any action was necessary.
Proposal Team Member, State of South Carolina Proposal Team
• Managed consolidation of proposed implementation teams’ resumes in proper form and with pertinent information.
• Coordinated with third party consulting firms to ensure responsibilities for proposal were sent in properly and with all
necessary information.
Consultant, BW implementation team for realization phase of SAP implementation project, Clark County, NV
• Wrote specifications for BW data extraction, BW data load, and BW queries which served as basis for development of
items.
• Successfully developed and built data warehouse architecture and Business Intelligence queries to agreed upon
specification.
• Participated in integration and confirmation testing of configured product to validate functionality.
Consultant and Business Analyst, Cost Management Team in a SAP production support project, NASA Integrated
Financial Management Program
• Provided SAP production support by resolving problem tickets assigned to team, conducting testing for system releases
and performing report verification.
• Worked on special projects to support problem management system by developing queries to isolate aging problem
tickets, provided release status updates for team.
• Trained team members in assigned area of responsibilities.
• Eliminated unnecessary position through re-evaluating employee roles, internal communication and process
reengineering.
SCANA CORPORATION, Columbia, SC
1999 – 2004
Business Analyst
Business analyst and strategic planner within Customer Service division of a Fortune 500 utility company operating in
Georgia, South Carolina, and North Carolina.
• Selected for cross-training program in Strategic Planning. Facilitated strategy meetings, drafted strategic plans and
worked with department heads to finalize and publish plans with objectives and measurable goals.
• Developed process improvements for Receivables Management leading to collectors increasing number of customers
contacted.
• Served as Emergency Response Leader and developed a new strategy and process resulting in significant cost
reductions and employee satisfaction.
• Assisted in Emergency Response Planning and implementation of High Volume Call Answering and Automated
Callbacks.
• Led a project team to address and meet needs of Hispanic customer base.
• Managed a recognition program for 500 Customer Service employees.
• Developed a value-added services catalog, and managed value-added services process.
EDUCATION
M.B.A., University of South Carolina, Columbia, SC, December 2003
B.S., Business, Wake Forest University, Winston-Salem, NC, May 1998
Richard R. Cormier
1318 Mallory Lane
Waxhaw, NC 28173
PROFILE:
EXPERIENCE:
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203.285.4207
[email protected]
National Accounts Sales & Customer Service Management
Global Leadership Development Program recruit upon graduation of International M.B.A.
Creation and analysis of sales reports for Key Performance Indicators on National Accounts
In-House Six Sigma Green Belt certification and project experience
Extensive exposure to international business protocols and cross-cultural practices, as well as
conversational proficiency in French
CHEP
Global Leadership Development Program
2003-2006
CHEP is the global leader in handling equipment leasing with annual sales of approximately $2 billion
CHEP Canada
Manager, Asset Management (Distributor Sales)
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Created Distributor Sales Advocacy to grow sales through “push/pull” efforts, working directly
with corporate contacts of top customers (eg; Walmart, Home Depot, SYSCO food service)
Completed in-house training for Six Sigma (continuous improvement) Green Belt
Led Six Sigma project to define, benchmark, improve and leverage Distributor Advocacy in
order to grow sales by having Distributors request their suppliers use CHEP’s services
Won regional sales contest for bringing in largest number of sales leads in Central Canada
Continued working in cross-functional teams on projects with top management and other
Global Leadership Development Program participants internationally
CHEP USA
National Accounts Sales Manager
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Brampton, Ontario
2005 - 2006
Chicago, IL
2003 - 2005
Managed and grew the business with six national accounts including SC Johnson, Sargento
Cheese, Schreiber Foods and other large CPG companies representing $17 million in annual
revenue; negotiated price increases worth an additional $2.3 million annually
Resolved open Accounts Receivable issues, implemented new locations, worked toward
audit closures, and employed top-to-top meetings, side-by-side audits, and Operations
resources to improve customer perceptions of product quality
Assisted in cross-functional efforts such as Lean manufacturing initiatives for Six Sigma
project
Acted as CHEP’s University of South Carolina Campus Alumni Representative, and outlined
a Mentor program for the Global Leadership Development program
Created Daily Run Rate report for Midwest National Accounts, used in tracking and projecting
KPI’s, as well as a matrix of top priorities measuring opportunities by achievability and impact
Michelin, Paris, France
2002
Marketing Manager Intern
Completed projects in the Travel Publications division of map and atlas products, including:
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A study of the French atlas market, analyzing attractiveness of entering low-end market
segments
Analysis and decision making regarding languages of covers with certain maps and country
markets, catering to individual consumer needs while reducing numbers of versions and costs
A study of the German map market to assist in achieving market share goals for the next
three years, including selecting and assisting a market research agency to conduct focus
groups in Frankfurt
New product launches such as a spiral-bound atlas of France, and pocket and wall maps for
the British market
Richard R. Cormier
Georgia Pacific Corporation, Norwalk, CT
1999 – 2001
Formerly the Fort James Corporation prior to acquisition by GP
Strategic Account Analyst
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2000 – 2001
Acted as lead for Costco’s Customer Support team (second largest retail customer with over
$300 million in annual sales) as well as team leader backup for all Club accounts
Selected to work in a high-level integration team formed to standardize operations between
the parent company Georgia Pacific and the recently acquired Fort James Corporation
Regularly provided reports on compliance issues, key service measures, and workload
analysis, ensuring service levels in the upper 90th percentiles
Senior Account Coordinator
2000
† Assumed responsibility for Costco’s Northwest region in addition to Northern California
† Lowered distribution costs from $200 - $400 per truckload through direct mill shipments, with
an estimated annual impact of $0.5 million savings in transportation expenditures
Account Coordinator
1999 - 2000
† Tracked inventory and shipments, ensured invoice accuracy and assisted in transportation
issues for Costco’s highest volume region of Northern California, as well as several smaller
accounts
EDUCATION:
University of South Carolina, Columbia, SC
2001 - 2003
International M.B.A. Degree in Marketing and French Language
¬ GPA: 3.83/4.0
¬ Completed French business and language training at the Ecole Superieure de Commerce de
Paris (ESCP-EAP), one of France’s highest-ranked business schools
¬ One of eleven Darla Moore Fellowship Recipients, the Business School’s top Scholastic
Award
¬ Graduate Assistantships with the Small Business Development Center helping small
business owners to draft business plans, in the Career Development Center helping students
with resumes and mock interviews, and as the Business School’s primary contact assisting
recruiting companies with on-site open-house events
Southern Connecticut State University, New Haven, CT
B.A. Degree in Marketing
¬ Graduated Cum Laude; GPA: 3.53/4.0
¬ Delta Mu Delta / National Honor Society member
1992 - 1996
Walt Disney World Resorts, Lake Buena Vista, FL
1994 – 1995
Cooperative Education Program through S.C.S.U
¬ Participated in Theme Park Management training and International Experience Program
VOLUNTEER
EXPERIENCE:
With terminally ill children through the Give Kids the World Foundation, corporate fundraising
for the United Way, weekly meetings with underprivileged children through the Norwalk Mentor
program, American Cancer Society crusades and Relay for Life events, and food service at local
soup kitchens
INTERNATIONAL
EXPERIENCE:
Extensive independent travel throughout Australia and the South Pacific, Southeast and Central
Asia, Western Europe, the Middle East and North America, mostly in 1997 and 1998
RICARDO OLAVO OLSEN DE ALMEIDA, FLMI
5101Collins Avenue Apt 9R
Miami, FL 33140
OBJECTIVE
Telephone: (917) 650-9587
E-mail: [email protected]
A senior level position in international sales and marketing / business development.
SKILLS SET
SUMMARY
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PROFESSIONAL
EXPERIENCE
American International Group (Global Pensions – GMD)
AVENTURA, FL
Global Pensions Marketing and Sales Director. Started on August 2006
Member of the Group Management Division (GMD) Senior Management team.
Responsible for the development of new and traditional distribution channels. 2008 delivered result
was $3.34 B in new collected premiums (9% above budget and 17% above previous year). Profits
grew to $163.9 M (12.7% above budget and 75.8% above previous year)
Revitalize global sales strategy, build up a sales force and implement best sales practices in 40+
countries. Provide coaching, training and motivation to ensure individual, team and departmental
performance objectives are met. Multinational new sales grew by 229% over previous year.
Build retention tools and new systems to protect & expand the $18 B global pension portfolio.
Produce niche promotion/advertising/media campaigns and new worksite marketing strategies to
support sales initiatives. Worksite & direct marketing grew by 35% over previous year.
Responsible for managing the pension partnership with Unibanco in Brazil, which generates over $1
B in new sales and $54 M in revenues (40% growth over previous year).
Report to GMD President & Worldwide Pension Profit Center Head.
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Proven international sales & management track record.
Led more than 15 new product launches.
Trilingual = Portuguese: Native English: Fluent Spanish: Advanced
Received more than 5 substantial promotions within the past ten years.
American International Group (Global Pensions)
NEW YORK, NY
Global Pensions Business Development Director. December 2004 – August 2006
Participated in all strategic AIG pension projects, being directly responsible for overseeing the
Pension business in Central and Eastern Europe, Offshore, Middle East, Brazil and special projects.
2005 / 2006 delivered result was 25% above budget ($45.4 vs. $36.3 M GAAP Profit).
Developed and managed distribution channels. Implemented new pension solutions for more
multinational companies working in emerging markets such as Brazil, China, Middle East, Poland,
Russia, and others delivering over $26 M in new sales.
Enhanced strategic partner pension relationships with Cigna International, Vanguard and others.
Reported to Worldwide Pension Profit Center Head.
American International Group (Group Management Division - GMD)
NEW YORK, NY
AIG Global Benefits Plus and Caribbean Profit Center Manager. October 2003 - December 2004
• Managed the Employee Benefit and Pension Offshore profit center and the Caribbean region to attain
top and bottom line objectives (2004 Direct Premium $59.0 vs. $45.7 M budgeted; GAAP Profit $7.4
vs. $4.2 M budgeted; A.U.M. $202 M).
• Executed marketing / sales plans and developed budgets, products pricing and underwriting
guidelines. Evaluated, supervised, and developed a team of 36 people, including 4 direct reports.
• Reported to Worldwide Pension & GMD Senior Vice President.
American International Group (AMSLICO / GMD)
SLOVAKIA
Central & Eastern Europe Multinational Sales Manager. September 2001 – October 2003.
• Led the regional sales process. Supported the new business efforts through worldwide travel to meet
with prospects, accounts and top producers. 2002 Personal Sales Revenues included $3.15 Million
(157% above budget). 2003 Personal Sales Revenues for 2003 include $3.73 (175% above budget).
• Developed and executed multinational marketing and sales plans for the region. Managed on a
matrix basis a team of 16 individuals to deliver multinational new business including increased
premium and retention. CEE Multinational New Sales Revenues grew from $2.6 M (2001) to $7.9
M (2002) to $16.4 M (2003) under my leadership.
• Reported to GMD Regional Director & AIG Central Europe Regional Vice President.
PROFESSIONAL
EXPERIENCE
American International Group (AIG / ALICO /GMD)
NEW YORK, NY
Worldwide Group-Agency Manager. October 2000 - September 2001.
• Provided support to country managers on the development of growth strategies for the Small Group
Business product in 40+ countries. Authored the “IMPACT” best practices manual and
implemented new products in 12 countries, which led to $5.33 M in revenues in 2001.
• Expanded the Multinational companies’ distribution channel for life, medical and pensions products
in Brazil. Assisted with the development of “Vida Empresa” group life package sales strategies with
$4.5 M in revenues for 2001.
• Reported to ALICO Chief Marketing Officer & GMD Senior Vice President
American International Group (AIG / ALICO /GMD)
NEW YORK, NY
ALICO Management Associate (AIG Global Pensions Division). June 1999 – October 2000.
• Reviewed business strategies, financial results and budgets. Executed financial analysis and
modeling of commissions, persistency and product lines. Prepared market assessments and
redesigned marketing materials.
• Responsible for the development of Global Pensions & GMD cross-selling project. Produced
marketing material and presentations. Trained multinational accounts executives & provided them
with sales support. Created tracking and control system. Results include production of 15 new large
multinational contracts and $ 7.5 M in new reserves.
• Reported to the Latin American & Offshore Pension VP.
Citigroup
MIAMI, FL
Latin America Marketing Assistant (Global Transaction Services--GTS). June 1998 - December 1998.
• Coordinated production of the new Cash Management Solution Grid and assisted with the
development of Intranet strategy, including design, content maintenance, and product positioning.
• Aided organizing Citibank’s participation in the annual Latin American Cash and Treasury
Management held in Sao Paulo.
Capsugel (Warner-Lambert Pharmaceutical Subsidiary)
GREENWOOD, SC
Assistant Multi-National Coordinator. May - August 1996.
• Prepared business reviews for primary accounts and participated in developing a new standard format
for call reports and pricing system, leading to ISO 9000 certification standards.
• Analyzed forecasted versus actual sales profitability statistics to identify trends and weaknesses in
company forecasting methods. Assisted with the preparation of company-wide 1997 sales forecast.
EDUCATION
MASTER OF INTERNATIONAL BUSINESS STUDIES (MIBS)
COLUMBIA, SC
U.S. News &World Report ranked the University of South Carolina in the top two international business
programs for nine consecutive years. Graduated in May 1999. GPA: 3.94/4.0 (Finance focus).
BACHELOR SCIENCE, ECONOMICS/FINANCE
GREENWOOD, SC
Lander University, May, 1997. GPA: 3.85/4.0 (Magna Cum Laude Graduate).
• Recipient of Lander University Foundation Academic Scholarship, 1993-1997.
• Dean's List at Lander University & Peach Belt President Honor, 1993-1997.
• Received premier academic business scholarships-- Hudson School & Francis P. Harris, 1995-1997.
• Lander University Tennis Team, NCAA II USA National Champions, 1994-1997.
IT SKILLS
Word, Excel, Access, PowerPoint, Internet
HONORS/
ACTIVITIES
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NATIONALITIES
USA Greencard holder, Brazilian and Swedish
Volunteer Sales Person at the Scandinavian Charities Sales in Sao Paulo, Brazil, June 1989-1992.
Organized Junior Summer Tennis Camps at Greenwood Country Club/YMCA, 1995-1996.
Member of the APICS and American Marketing Associations, 1996-1997.
Member of the Sigma Delta Beta, Phi Chi and Beta Gamma Sigma Chi Honor Societies, 1996-1999.
Co-authored article “Pensions In Brazil: On The Brink Of Change”, Ibis Review, Nov. 1999.
Received Fellow, Life Management Institute Designation, Dec. 2000.
Guest speaker at the Hewitt CEE and at Silicon Valley Employers International Forums, 2003.
AIG High Potential Employee List, 2004, 2005, 2006, 2007 & 2008.
Completed Chicago & Nashville Marathons, 2005 & 2006.
Guest speaker at the National Foreign Trade Council (NFTC), 2000 & 2006.
Ruben Doboin
3421 Oakwood Terrace NW, Washington, DC 20010, USA
Tel.: +1 (202) 674-2700, Email: [email protected]
EXPERIENCE
INTER-AMERICAN DEVELOPMENT BANK (IDB)
Research Fellow
Consultant
Intern (Summer Interns Program)
Washington, DC, USA
June 2007 – Present
June – August 2006
Improve the effectiveness of innovative development projects in Latin America and the Caribbean (LAC) to
strengthen small and medium enterprises in the IDB’s Multilateral Investment Fund (MIF). Assist in project
design, project management process improvement, and conduct project portfolio analyses.
• As member of a working group, devised a new approach to project management for the MIF featuring a
comprehensive risk analysis and disbursement mechanisms based on project performance. This approach
is intended to improve the performance of the MIF portfolio by reducing the projects’ risk exposure and
streamlining administrative tasks.
• Collaborated in the creation and establishment of an impact evaluation system for MIF projects.
• Planned and facilitated strategic planning sessions prior to a unit retreat, which led to a reevaluation of
the unit’s mission statement, intended impact, clients, and priority services and activities.
• Developed a tool for consolidating accomplishments and lessons from a group of sector-related projects.
This analysis tool will likely be used as a model in other project clusters.
• Compiled a list of companies in LAC which are targeting products and services to low-income
populations and which could in the process create income opportunities to the poor. The list was created
to identify new MIF projects working at the bottom of the economic pyramid.
• Drafted concept papers for new development projects.
PEACEPATH CONSULTING
Internal Consultant (Spring Internship)
Rome, Lazio, Italy
April – May 2006
Analyzed growth potential into areas of knowledge generation and dissemination for a boutique management
consulting firm dedicated to international aid and development.
• Prepared a business plan, funding proposal, partnership proposal, and potential donor list describing the
firm’s strategy to generate and disseminate its own knowledge products.
• Analyzed the company’s structure and growth potential through document research and interviews in
order to deliver presentations outlining key assumptions, analysis, questions, and possible courses of
action, recommending the best path for the company’s progress.
• Compiled a list of potential donors and partners for the expansion process.
• Compiled a list of new competitors.
• Assisted to facilitate a UN International Fund for Agricultural Development (IFAD) workshop.
INTERNATIONAL RESEARCH & EXCHANGES BOARD (IREX)
Senior Program Officer
Washington, DC, USA
October 2000 – May 2005
Managed several international development projects in Eastern Europe and Eurasia to establish independent
media and improve higher education.
• Managed an $8 million contract to improve the media sector in post-war Kosovo.
• Built IREX’s capacity as the premier organization in university administration development by
designing, securing funding, and implementing programs in Eurasia.
• Managed graduate student exchange fellowships between Europe, Eurasia, and the US.
• Secured over $3 million from government and private donors for education programs.
• Created a web site to serve as a resource for fellows and alumni of IREX’s academic exchange programs.
• Hired, trained, and supervised employees and led program teams.
Ruben Doboin, Resume
Page 1 of 2
WORLD LEARNING
Senior Program Associate
Washington, DC, USA and Bucharest, Romania
October 1998 – October 2000
Administered several US government development projects to train entrepreneurs, small business managers,
and nongovernmental organizations in Eastern Europe.
• Conducted project planning and grant proposal training sessions for Romanian entrepreneurs.
• Conducted impact and sustainability evaluations of projects throughout Romania.
• Assisted in the design of about three projects per month.
• Created, designed, and managed programs’ web sites.
• Improved World Learning’s distance learning and technology-based training capabilities.
THE EMBASSY OF BRAZIL IN WASHINGTON, DC
Foreign Policy Intern, Apprentice Editor and Translator
•
•
Washington, DC, USA
May – July 1996
Aided diplomats in foreign policy research, document editing, and translation.
Translated May 1996 Brazilian Intellectual Property Rights to be filed with the World Trade
Organization.
EDUCATION
•
•
•
•
Concentration in economic development and corporate social responsibility.
Awarded IMBA Fellowship.
Awarded the Dr. Jeffrey S. Arpan Award for student most representative of the program’s international
spirit.
Selected as Graduate Assistant for course on strategic management.
OTTO BEISHEIM GRADUATE SCHOOL OF MANAGEMENT, WHU
European Union business strategy and market integration.
DUKE UNIVERSITY
Bachelor of Arts
•
•
•
Columbia, SC, USA
July 2005 - May 2007
Koblenz, Germany
March 2006
Durham, NC, USA
September 1994 - May 1998
First major in political science with concentration in foreign affairs.
Second major in Spanish with concentration in literature and European politics and culture.
Certificate in Film and Video.
CENTER FOR INTERNATIONAL STUDIES
Duke-in-Madrid Semester Program.
Madrid, Spain
August – December 1996
LANGUAGES AND COMPUTER SKILLS
•
•
•
•
•
Languages: Fluent in English, French, Portuguese, and Spanish.
Statistics: Advanced Excel, SPSS, StatPro, PrecisionTree, @Risk.
Process diagramming: Versed in business process modeling notation (BPMN), Microsoft Visio, Visual
Paradigm Business Analyst.
Geographic information systems: MapPoint, ESRI ArcGIS for business.
Office suites: Proficient in most suite and design applications for Windows and Mac.
Ruben Doboin, Resume
Page 2 of 2
SAMIRA EBRAHIMI
1520 Senate St. #78
Columbia SC 29201
+1 (803) 7716997
[email protected]
Multi Lingual results-oriented graduate of the Master of Human Resources (MHR) program at Moore School of
Business, University of South Carolina. Experience includes evaluating, identifying, and recommending solutions to
improve compensation programs. Self-motivated analytical thinker successful at taking initiative and delivering
results with integrity. Willingly accepts challenging leadership roles. Proficient in English, Farsi and familiar with
French, German and Arabic.
EXPERIENCE
CISCO SYSTEMS INC.
San Jose, CA USA
Human Resources - Compensation, Summer Intern
May 2008 - August 2008
Served in Cisco’s Human Resources Leadership Program (HRLP) supporting the compensation and university
relations group.
n Examined incentive programs funded by Spot Bonus budget to provide in-depth analysis of historical spending
and identify trends in terms of award size, reasoning, program participation, timing, and budget adherence.
n Explored correlations to other salary actions such as merit/equity spending, formal payouts, etc. and compiled
statistical analysis to put conclusions into real-world context and share findings with HR Managers.
n Helped to shape future compensation program strategy as well as enhanced budget allocation, tracking, and
spending controls.
n Helped the university relations group develop a plan to improve industry emerging and leading practices on
recruiting avenues, deliver branding strategies on campus, and share findings with the HR leadership team.
n Worked independently while the manager was located at a different campus during the project.
PARSIAN BANK
Tehran, IRAN
Loan and Credit Officer
February 2002 - January 2004
Interfaced with customers to evaluate, authorize and recommend approval of commercial, real estate or credit loans
for a newly opened and fast growing bank.
n Promoted as a loan officer after six months and trained new staff members as a mentor.
n Advised borrowers on financial status and payment methods to ensure loan requirements could be met.
n Met with applicants to obtain information for loan applications and responded to questions about the process.
n Honored as one of the best employees in Parsian Bank.
TETRA PAK
Tehran, IRAN
Sales and Marketing Assistant
November 2001 - February 2002
Provided administrative support to sales and marketing departments including compilation of data and preparation
of sales proposals on varied projects for company with operation in 165 countries on all continents.
n Collaborated with all levels of internal management and staff, as well as outside clients and vendors to coordinate
purchasing and distribution of packaging materials.
n Exceeded performance expectations in a fast-paced environment supporting high-level teams for this industry
leader of processing and packaging food solutions.
n Committed to innovation, understanding of consumer needs and building professional relationships with suppliers
to increase teams’ productivity.
SAMIRA EBRAHIMI, (803) 771-6997
Page 2
EXPERIENCE (Continued)
INNOVENTIONS
Tehran, IRAN
Human Resource and Internal Manager
October 2000 - November 2001
Managed human resources functions and general operations in an offshore office of a disciplined British company.
n Developed and reviewed daily, weekly and monthly management reports to identify performance trends.
n Reviewed offshore processes for improvement opportunities.
n Compiled and produced accounting and statistical reports to monitor the project progress.
n Executed projects and operations management services to develop software for Shell.
n Supported a professional software programming team which completed development of a new software package
ahead of the projected deadline.
IRAN INSURANCE COMPANY
Tehran, IRAN
Internship (Part-time)
April 2000 - October 2000
Identified and measured direct and indirect property loss exposure and insurance coverage for clients.
n Efficiently responded to customer insurance policy inquiries and provided excellent customer service.
EXPORT AND INVESETMENT INSURANCE COMPANY (EIIC)
Marketer (Part-time)
Collaborated with a team of insurance agents to deliver sales and services to customers.
Tehran, IRAN
January 2000 - April 2000
EDUCATION
E.C.O COLLEGE OF INSURANCE , Allameh Tabatabaei University
Bachelor of Insurance Management
LANGUAGE
ENGLISH, FARSI: Fluent
FRENCH, GERMAN, ARABIC: Familiar
IT SKILLS
Windows XP, Word, Excel, PowerPoint and outlook
MEMBERSHIPS
Society of Human Resources Management (SHRM), University of SC Student Chapter
Master of Human Resources Association (MHRA), University of SC Chapter
Moore Association for Graduate Women (MAGW), University of SC Chapter
Student’s Recreation and Sports Committee, Allameh Tabataba’i University.
ACTIVITIES
Assistant swimming coach at Allameh Tabataba’i University.
Columbia, SC USA
December 2008
Tehran, IRAN
May 2000
ANDY ECKSTORM
625 Rockwood Road
Columbia, SC 29209
(803) 269-8853
[email protected]
QUALIFICATIONS & KEY SKILLS
Building & Leading Teams
Planning & Organizing
Innovating & Creating
Training & Instructing
Marketing & Selling
Meeting Customer Needs
Problem Solving
Initiating Action
Supervising
EDUCATION
MBA, University of South Carolina, Columbia, SC, December 2007
Concentration in International Business
Worked full-time while taking classed at night
Bachelor of Science, Appalachian State University, Boone, NC
RJ Reynolds Tobacco
Territory Sales Manager III
May 2000 - Current
Columbia, SC; Myrtle Beach, SC; Tallahassee, FL
Managed 3 key chain accounts and contracted independent stores delivering over $8 million
dollars in annual sales.
Established new contract with Piggly Wiggly chain in supermarket channel., increasing annual
revenue by $800,000.
Led division training session on store layout Quick-POG program in Account Management, an
RJR store call software program.
Gain position as market share leader for 10 store chain, Calhoun Oil, through long term
relationship selling.
Advanced expertise and understanding of IRI-Nielsen data management.
Expanded volume and market share consistently in declining market within my territory.
Maximized marketing strategies with third party installation agencies based on annual budgets.
Adapted to 3 distinctly different territories with different market opportunities. Year to year sales
growth for all territories.
Personally set quarterly sales goals to keep ranking in top five of Carolinas’ Region sales.
Manage group of up to 6 retail merchandisers with implementation of marketing programs.
Momentum IMC Event Marketing
Brand Marketing Coordinator
1999 - 2000
Smyrna, GA
Initiated and coordinated special events and promotions for Coca-Cola’s sponsorship of
NASCAR.
Administered on-site events for proper brand awareness of Coca-Cola and its relationship with
sponsored drivers. Hired and supervised talent for events to draw in customers to activations in
local markets.
Sampled Coke products at Coca-Cola sponsored NASCAR racetracks and performed driver
appearances and parade laps during race week.
Personal: Married. Enjoy traveling, Outdoor sports, Running.
ERIK MICHAEL EHINGER
+1 248-321-9539
[email protected]
2438 Benjamin Avenue
Royal Oak, MI 48073 USA
MARKETING LEADER
PRODUCT
DEVELOPMENT
§
MARKETING
§
GLOBAL STRATEGY
Results-driven, trilingual professional with marketing, new product development, product management
and strategic planning experience. International MBA graduate with pricing and trade organization work
history. Experienced in cross-functional, analytical projects in dynamic environments with excellent
verbal and written communication skills. Highly-organized self-starter with the ability to work
independently, multi-task and effectively prioritize in fast-paced situations. Excellent German and
Spanish linguistic skills.
CORE COMPETENCIES
§ New Product Development
§ Market Research
§ Product Management
§ Marketing Communications
§ Trade Shows / Event Management
§ Business Development
§ International Pricing Strategy
§ Foreign Languages
§ Strategic Planning
EXPERIENCE
PPG INDUSTRIES, INC.
Troy, MI, USA
Marketing / Market Development Manager
2007 – 2009
Created and executed marketing and business development strategies for new and existing product
lines in multiple channels as part of global product management organization.
n Managed strategy, development, and commercialization of new sprayable roofing product
targeted to generate $3 million in new annual sales.
n Managed development of new automotive interior coatings line targeted to generate $500,000 in
new annual sales.
n Drafted annual business strategy review for $2.2 billion automotive coatings business unit.
n Jointly responsible for planning, management and execution of $240,000 budget for PPG exhibit
at the 2008 North American International Auto Show.
n Provided strategy consultation and support in marketing and market development for global
product management organization and automotive customer account teams worldwide.
n Designed and prepared presentations, press releases, videos, product literature, trade show
materials, advertisements and other marketing communication materials.
PPG INDUSTRIES, GMBH
Hilden, Germany
Marketing and Pricing Strategy Intern
2006
Directed analysis of route to market, customer incentive strategy and channel management as part
of centralized European pricing strategy project.
n Liaised with marketing and finance professionals representing more than 25 international
markets.
n Created route to market guides outlining distribution channels and sales volume for every
country in Europe.
n Mapped national pricing and discount strategies for more than 10 countries in order to
standardize policies.
n Built a pricing database that allows net price comparisons for 2,200 products among 40,000
European customers.
Erik Michael Ehinger
Page 2
+1 248-321-9539
THE BOND MARKET ASSOCIATION
New York, NY, USA
Regulatory Policy Analyst
2003 – 2005
Developed and implemented market solutions for fixed income securities dealers ranging from
market practices and information services to professional development conferences.
n Revitalized prepayment data service, capturing $12,000 in revenue and increasing membership
20% in 2004.
n Rewrote trading practice guidelines and developed a 70 page tutorial presentation for market
professionals.
n Created job training manuals for two different positions.
THE DEAN RUSK INTERNATIONAL STUDIES PROGRAM
Davidson, NC, USA
Database Manager
2000 – 2003
Informed corporate sponsors of international activities of interest by coordinating program
communications. Assisted in planning campus international cultural events and programs.
n Redesigned and maintained database of 1300 program contacts.
n Organized periodic mailings to program contacts and assisted with information distribution oncampus.
n Produced travel grant distribution reports for program advisory council.
EDUCATION
Fellowship Recipient, Graduate Student Association President
CARL DUISBERG CENTREN (CDC), March 2006
SPRACHINSTITUT TÜBINGEN (SIT), May – June 2005
Intensive German Business and Language Training
NEW YORK INSTITUTE OF FINANCE
Mortgage-Backed Securities
Fixed-Income Markets I
DAVIDSON COLLEGE
Bachelor of Arts in Economics, Spanish Minor
LANGUAGES
IT SKILLS
AWARDS
INTERESTS
Columbia, SC, USA
2005 – 2007
Köln, Germany
Tübingen, Germany
New York, NY, USA
2003
2004
Davidson, NC, USA
1999 – 2003
ENGLISH: Native
GERMAN: Excellent
SPANISH: Excellent
Microsoft Windows XP, Excel, Access, Publisher, PowerPoint, Word, Movie Maker
and Outlook; SPSS, SAS and StatPro Statistics Packages; Website Management
Davidson College Varsity Football: 4-Year Letterman, Southern Conference
Academic Honor Roll
Exercise, Sports, Classic Car Restoration, Home Improvement
Tsvetelina Eneva
+1 803 404 1352
[email protected]
Results-oriented International MBA candidate with global experience in sales and marketing, PR, and event organization. Strong
leader with process improvement, teamwork and communication skills. Entrepreneurial and adaptable in changing environments.
Fluent in Bulgarian and English, proficient in Spanish and German.
EXPERIENCE:
EXPORT CONSORTIUM
Columbia, SC, USA
Business Analyst (Part-Time)
August 2007 – December 2007, August 2008 – present
Team-member conducting international marketing consulting projects.
• Performed trade data analysis and strategic market research targeting the product launch in Australia for a global company
with 19,000 employees.
• Designed a marketing plan, promotional activities, packaging options and customer relationship strategy for a US-based SME
business expansion anticipated to result in more than 100% increase in sales.
GENERAL MOTORS, CENTRAL AND EASTERN EUROPE REGIONAL OFFICE
Budapest, HUNGARY
Saab Project Coordinator, Sales and Marketing Department (Intern)
May 1 – August 15, 2008
Collaborated on the development of strategies for two new models and one sales campaign for 15 markets.
• Adapted marketing plans for future campaigns anticipated to strengthen brand recognition and increase sales by over 25%.
• Recommended event marketing strategies based on interviews, competitor activities, cultural characteristics research and
quantitative analysis of previous campaign results.
• Impacted digital media selection in future sales campaigns in individual markets by identifying gaps, researching selection
criteria and promoting guidelines and training needs country-by-country.
• Collaborated in the development of a new CRM test-drive and leads management tool designed to increase sales by
identifying market needs and participated in developing agency creative meetings.
MCI-GROUP, client UP WITH PEOPLE
Brussels, BELGIUM
External Relations Coordinator (Contractor)
January 2007 – June 2007
Organized the comprehensive itinerary for a 70-member international touring group in Germany. Coached two trainees.
• Developed media relationships, community partners and service projects highlighting group member accomplishments.
• Organized fund-raising events and promotional activities resulting in $14,000.
• Recruited 200 prospective students by developing presentations and conducting workshops at schools in three countries.
UP WITH PEOPLE
Denver, CO, USA
Global Leadership Program Participant
July 2006 – December 2006
Six months tour and community service (ca 300 hours), intercultural education, living with host families, and performing
throughout the USA, Japan, Belgium, Germany, the Netherlands, Switzerland, and Italy.
• Promoted musical performances, established media contacts, presented at schools and service clubs raising $5,000 for a
Minneapolis non-profit.
• Coordinated and participated in community service projects with international teams in 19 cities, seven countries, and
three continents raising over $200,000 for local non-profits.
EDUCATION
International Master of Business Administration (IMBA) Darla Moore Fellow
J&J Distribution Center Lean and Six Sigma Order Fulfillment Process Improvement Project
Green Belt Certification Anticipated
ITESM – Instituto Tecnológico y de Estudios Superiores de Monterrey
Intensive business and language training in Spanish
Columbia, SC, USA
May 2009
Memphis, TN
December 2008
Guadalajara, MEXICO
January –April 2008
JACOBS UNIVERSITY BREMEN
Bachelor of Integrated Social Sciences (Economics, Communications, Sociology, and Politics)
LANGUAGES BULGARIAN: Native ENGLISH: Fluent GERMAN: Proficient SPANISH: Proficient
IT SKILLS
Word, Excel, PowerPoint, Access, Visio, MapPoint, Internet, SPSS
ACTIVITIES Founder and board member of AEGEE, Bremen, Germany (April 2004 – June 2006)
Founder of the Moore School Investment Club, Columbia, SC (September, 2008)
Bremen, GERMANY
June 2006
Ronald G. Eritano
1023 Edgewood Drive
Royal Oak, MI 48067
(248) 217-3687
[email protected]
Highly motivated attorney with an International MBA and global finance background. Possesses global corporate,
legislative, and regulatory experience from both the private and public sectors which developed strong analytical, research
and interpersonal communication abilities. Seeking financial management or senior analyst position with diverse business
entity that has a global reach. Strong desire and willingness to relocate.
EXPERIENCE
GENERAL MOTORS CORPORATION
Detroit, MI USA
Senior Financial Analyst – LCD Executive Leadership Program
Labor Strategy – Employment Cost Analysis Team
§ Served as the chief costing analyst during 2008 bargaining process with the International Union of Electrical Workers.
§ Participated as costing analyst on negotiation team during 2009 bargaining process with the UAW.
§ Conducted “Global Annual Labor Rate Survey” to assist in global resource allocation and presented findings to
organizational leadership
Service Parts Operations - New Business Development Group
§ Conducted financial valuations of potential acquisition target companies.
§ Assisted in the preparation of acquisition purchase agreements and related joint venture contracts.
§ Headed up a strategy team focusing on the development of a viable home charging component for the electrification of
the automobile to ensure an enjoyable customer experience
FEDEX CORPORATION
Memphis, TN USA
International Finance Intern
April 2006-August 2006
Worked as an extended summer intern in FedEx Express’ International Finance Department.
§ Conducted extensive competitive research on the international expansion strategies of major competitors.
§ Prepared and presented findings comparing competitor strategies to FedEx’s international operations to an executive
team.
SOWELL GRAY STEPP & LAFFITTE
Columbia, SC USA
Summer Associate
May 2005 – July 2005
Served as a summer law clerk for a medium-sized defense litigation law firm.
§ Drafted legal memorandums pertaining to South Carolina insurance law to assist attorneys in pending cases.
§ Prepared court documents pertaining to the representation of clients in workers compensation hearings.
SOUTH CAROLINA DEPARTMENT OF HELATH AND ENVIRONMENTAL CONTROL
Columbia, SC USA
Environmental Law Clerk
May 2004-April 2005
Worked as summer and school-year law clerk in the Legal Counsel’s Office.
§ Drafted procedural court documents for Environmental staff counsel to be used in pending actions.
§ Researched state environmental law and prepared corresponding legal memorandums for Environmental staff counsel.
UNITED STATES HOUSE OF REPRESENTATIVES
Washington, D.C. USA
Senior Legislative Assistant
April 2000-October 2002
Served as primary legislative advisor to U.S. Congressman Lloyd Doggett (D-TX) in the following issue areas: Foreign
Affairs; Trade; Defense; Technology; Education and Banking.
§ Monitored, analyzed and advised Congressman on proposed and pending legislation.
§ Drafted legislation, floor speeches, opinions and editorials for publication, newsletters, and press releases.
§ Organized and coordinated meetings and issue briefings with constituent groups, lobbyists, and other legislative staffers.
UNITED STATES SENATE
Washington, D.C. USA
Legislative Correspondent
December 1998-April 2000
Advised Legislative Director for U.S. Senator Frank Lautenberg (D-NJ) in issue areas of Trade, Foreign affairs, and
Banking.
§ Coordinated the Office Intern program, which included hiring and supervision of Senate interns.
§ Corresponded with, and facilitated meetings involving constituent groups and lobbyists.
BAYER, AG
Interned in Corporate Controlling, Export Division, and Communications Division.
EDUCATION
Finance Focus
GPA 3.9 out of 4.0
Otto Beisheim Graduate School of Management
EU Business Strategy and Market Integration
Juris Doctor
Member of South Carolina Journal of International Law & Business -- Editorial Board
UNIVERSITY OF MARYLAND
Bachelor of Science in Finance
College Park Scholar for academic achievement
President’s Scholarship Recipient
Pittsburgh, PA USA
Summers: 1994, 1995, 1996, 1998
Columbia, SC USA
May 2007
Koblenz and Berlin, GERMANY
March 2006
Columbia, SC USA
May 2007
College Park, MD USA
December 1998
BAR ADMISSION(S)
STATE OF MICHIGAN, 2008
PUBLICATION(S)
The Failure of U.S. Antidumping Mechanisms and Its Relation to the Global Shrimping Industry, South Carolina Journal of
International Law and Business, Volume 3, 2006.
2
Raymond Fantone
Summary
Experience
•
•
•
205 Lake Ashley
Drive Blythewood,
SC 29016
1-803-786-2462 home
1-803-917-7869 cell
[email protected]
Ten years IT experience in systems analysis, technical development.
Ten years government experience in financial analysis.
Four years client engagement support.
10/2008 – Present LEAF Specialty Finance, Columbia SC
Loss Mitigation Analyst
§ Evaluate and identify contracts needing help to stay current or intervention
to reduce losses to the company.
§ Analyze Personal Financial Statements, Profit and Loss Statements,
Balance Sheets and other financial information to determine viability of
business if contract is to be restructured, rolled up or modified.
§ Develop proposals and documentation using TValue for restructures,
rollups, buyouts and settlement of contracts.
§ Work with personal guarantors to ensure maximum return on contracts
being reviewed that are past due or may be charged off.
2003 – 10/2008 LEAF Specialty Finance, Columbia SC
Senior Business Analyst
§ Project Manager and Business Analyst for enhancements to the Dollar$
financial system. Coordinate software development life cycle: develop
project specifications, test plans and coordinate testing. Managed vendor
resources and problem resolution. Provide clearing house for SIC,
Equipment, Marketing and Underwriting codes in Dollar$ system.
Member of integration team when NBF was purchased by LEAF
Financial.
Assisted in integration data mapping, due diligence and
training of personnel in Rapport and InfoLease financial systems. Used
Visio to document processes and organizations.
§ Provided quality assurance by auditing lease contracts for accuracy and
completeness when booked into InfoLease system.
§ Business Continuity Champion for NetBank Business Finance,
coordinated updates to the online system and maintenance of disaster
recovery box at Iron Mountain. Develop potential scenarios, conduct
desktop exercises and maintain reference manuals.
§ Member of NetBank’s Project Management Committee which developed
new procedures to manage NetBank projects. Used MS Project when
implementing Netbank projects.
§ Chairman of the IT Steering Committee which reviews, approves, and
prioritizes IT projects.
§ Formalized Policies and Procedures to conform with Sarbanes/Oxley
legislation, Bank Secrecy Act and Office of Thrift Supervision regulations.
§ Stored and maintained documents for IT Steering Committee, SBU Policy
and Procedures and disaster recovery documents in SharePoint.
§ Assisted CIO in development of change management process.
§ Assisted CIO and CFO in Sarbanes Oxley compliance testing and
remediation.
1998 - 2002
Inspire Insurance Solutions
Senior Applications Programmer Analyst
Columbia, SC
§ Provided offsite and onsite support for six different software clients.
§ Performed onsite training for client install sites on software product.
§ Performed software configuration management and software quality
assurance using Merant Dimensions configuration management software.
§ Developed change management documents and lifecycle documents for
software installation projects.
§ Programmed software solutions in Perl, SQL, WPC, SQL Windows,
Centura in a Microsoft SQL and Oracle environment.
1997 - 1998
Bose Corporation
Contract IT Project Leader
Blythewood, SC
§ Created Activity Based Cost Model of financial and manufacturing MRP
system using Oros ABC Software.
§ Configured software and interfaces.
§ Worked with Managers and Business Area Representatives to define
system specifications, software data feeds, and enterprise integration.
§ Created implementation project plan and supporting documentation.
§ Managed system into production environment.
1996 - 1997
AXA / Equitable
Sales Agent & Representative
Columbia, SC
§ Developed and implemented financial plans using AXA Financial Fitness
Program.
§ Established marketing plan to identify and contact prospects for each
product category.
§ Provided research and recommendation on mutual funds for clients.
1990 - 1995
MA Water & Resource Authority
Debt & Investment Analyst
Boston, MA
§ Provided financial systems analysis and managed $550 million portfolio of
treasury and agency bonds guaranteed investment contracts, swaps and
money market investments.
§ Maintained debt service schedules and monthly funding of debt service
accounts.
§ Responsible for continuing compliance with the bond resolution with each
bond issue.
§ Participated on selection committee for underwriter, bond councilor,
financial advisor and consulting engineer.
§ Graduated from MWRA Leadership Institute Program.
1989 - 1990
MA Water & Resource Authority
Senior Capital Budget Analyst
Boston, MA
§ Analyzed $3.8 billion capital budget for completeness, accuracy and
justification.
§ Performed detail analysis of project narratives, budgets, schedules and
cash flows, as well as, comments and recommendations on new projects
and expansions.
§ Reviewed contract requisitions, purchase orders, construction change
orders and contract amendments for Boston Harbor Project.
§ Completed variance reporting to Board of Directors and MWRA Advisory
Board.
1985 - 1989
CT Dept. of Mental Health
Mental Health Services Asst. Administrator
Hartford, Ct
§ Project Leader for implementation of time and attendance into statewide
payroll system. Expanded time and attendance to multiple site
implementations over a two-year project.
§ Provided statistical analysis of financial information.
§ Reviewed and evaluated grant contracts.
Education
Computer
University of South Carolina, Masters in Business Administration
2007
Midlands Technical College, Various Programming Classes
1997
University of Connecticut, Master in Public Administration
1985
University of Rochester, Bachelor of Arts in History
1983
SQL, Oracle, Visual Basic, Dollar$, SharePoint, InfoLease, InfoTrieve,
Rapport, C++, Perl, Java, Centura, Cobal, Dimensions, TValue,
Microsoft Office Suite, Visio and MS Project.
VICTORIA FRADETTE
2912-B Forest Drive Columbia, SC 29204
(701)570-6807
[email protected]
SUMMARY
Masters of Human Resources candidate at the Moore School of Business with experience gained in both manufacturing and
educational settings in the US, Canada and Mexico. HR experience includes working with employee surveys, performance
appraisals, on-boarding and training processes.
EXPERIENCE
EATON CORPORATION
Juarez, MEXICO
Human Resource Intern
May – August 2008
Managed various HR projects in a diverse environment utilizing both Spanish and English.
n Created an employee satisfaction survey for 60 employees and reported the results and recommendations to employees in
both Juarez, Mexico and Mukilteo, Washington.
n Re-vamped the on-boarding process and created a cultural orientation for all US new-hires and transferees.
SQUARE D/SCHNEIDER ELECTRIC
Columbia, SC USA
Safety, Health and Environmental Intern
Coordinated a variety of projects involving the safety and health of the company’s 800 employees.
n Coordinated the plant-wide suggestion program to encourage employee involvement in workplace safety.
n Facilitated the Healthy Lifestyles Sports Committee that promoted active lifestyles for employees.
SOUTHEAST REGIONAL COLLEGE
Assistant Accounting Clerk (Summer Intern)
Assisted in daily accounting and compilation of year-end reporting for the Dean of Finance.
n Contributed to successful completion of payroll processes using ACCPAC.
n Created spreadsheets and year-end reports tracking and updating accounts receivable invoices.
Weyburn, SK CANADA
May – August 2007
SOUTHEAST REGIONAL COLLEGE
Executive Office Clerk (Summer Intern)
Managed projects for Human Resources, Finance and the President of the college.
n Revamped performance appraisals and job descriptions into more effective systems.
n Organized 30 years of archived personnel files using Excel.
Weyburn, SK CANADA
May – August 2006
ARC RESOURCES LTD
Estevan SK CANADA
Office Assistant
May – August 2005
Assisted oil and gas industry office managers by efficiently and effectively completing varied related assignments.
n Updated regulatory files, assisted with accounts payables, and ran reports updating oil production data.
n Kept MSDS folders updated and regularly distributed to field employees.
n Planned and executed the annual company golf tournament for 200 participants.
EDUCATION
Master of Human Resources (MHR).
Webmaster, Golden Key International Honor Society - for top 15% of students in degree program.
Columbia, SC USA
December 2008
PAUL J. HILL SCHOOL OF BUSINESS, University of Regina
Regina, SK CANADA
Bachelor of Business Administration with Distinction
August 2007
National Student Exchange participant to the University of South Carolina for the 2006-07 academic year.
2006 University of Regina Business Student Society Scholarship Recipient
UNIVERSITY OF REGINA
Visited businesses and universities to learn business practices and culture.
LANGUAGES
MEMBERSHIPS
INTERESTS
SPANISH: Intermediate FRENCH: Basic
Society of Human Resource Management
Master’s of Human Resource Association
Moore Association for Graduate Women
Traveling, tennis, running, drawing, and golf.
Various cities, MEXICO
February 2006
Joel Froese
Tel. +1 803 629 6067
4692 Platt Springs Road, West Columbia, SC 29170, USA
Email: [email protected]
SUMMARY
IT strategist with an MBA and extensive experience in developing, integrating, and implementing business software
solutions as well as a practical understanding of accounting. Well-versed in economic, political, and international
development issues. Excellent analytical and communication skills. Multilingual and experienced in working in a crosscultural environment.
EXPERIENCE
MBA ENTERPRISE CORPS
Sofia, BULGARIA
Economic Development Advisor
July 2005 to October 2006
Developed services for NGOs, evaluated grant applications, trained & advised Bulgarian businesses on IT, marketing,
and operational improvements.
n Created and implemented an administrative outsourcing service for small business associations; this is the primary
product of the newly created Serdon Foundation.
n Developed improved procedures and trained staff of Business Center Serdon resulting in dramatic efficiency and
accuracy improvements in the preparation and execution of its events management services.
MIDNIGHT CALL INC. Family-owned business
West Columbia, SC USA
Consultant
February 2004 to present
Provided strategic, IT, operational, and accounting related advice to the company, trained key employees, as well as
continued to perform specialized data processing, network administration, and tax reporting tasks.
n Researched numerous changes in postal regulation affecting company starting on November 23, 2008 until May 2009
(move update, Intelligent Mail Barcode, mail-piece design and addressing) and implemented changes in data
processing and operating procedures to comply with these requirements well in advance of prescribed deadlines and
significantly under expected budget.
IT Manager
June 1988 to January 2004
Managed a heterogeneous system used for all administration and production functions of company. System consisted of`
Windows and Novell servers, 15+ Windows workstations, 5+ Macintosh workstations, plus various commercial and
custom applications. Specified and purchased all information technology equipment for 13 years.
n Re-engineered order fulfillment system eliminating need for periodic inventorying of product levels. Facilitated more
timely and efficient shipping that resulted in postage savings of up to 30%.
n Developed and maintained an integrated database system used to track the purchases and subscriptions of over
250,000 customers and fine-tuned marketing to multiple segments of this customer base.
n Managed and directed short-term, time-sensitive projects in 2000 and 2001 that increased revenues and production by
more than 200% by utilizing bar-coding and tailored software without any additional staffing.
Accounting Manager
January 1997 to January 2004
Managed all accounting records of the company including accounts receivable, accounts payable disbursements, payroll,
account reconciliation, fixed assets, and all IRS reporting.
n Transitioned accounting system to a fully computerized system, eliminating the need for data entry from paper
documents and outside accounting help with payroll and tax reporting.
n Developed software and implemented procedures to streamline deposits, increasing accuracy and detail level of daily
receipt records.
n Implemented fixed asset tracking and depreciation procedures to comply with general accounting practices and giving
management a more accurate picture of financial condition of company.
EDUCATION
Columbia, SC USA
May 2005
WIRTSCHAFTSUNIVERSITÄT WIEN
Masters of Business Administration (MBA)
BRISBANE GRADUATE SCHOOL OF BUSINESS, QUT
Study abroad
Vienna, AUSTRIA
May 2005
Brisbane, AUSTRALIA
May 2005
Bachelor of Science, Computer Information Systems
GERMAN: Fluent
Columbia, SC USA
August 2002
LANGUAGES
ENGLISH: Native
BULGARIAN: Basic
SPANISH: Basic
IT SKILLS
OFFICE APPLICATIONS (expert level): Microsoft Word, Excel, PowerPoint, Outlook, FrontPage
DATABASE: Microsoft Access, SQL, xBase
PROGRAMMING: Java, C++, Clipper, COBOL
NETWORKING: Windows Small Business Server suite, NAS, VPN
FINANCIAL: Peachtree Complete Accounting, Peachtree Fixed Assets,
H&R Block TaxCut Professional
J.M. Garvey
180 Broad Street, Unit #1110
Stamford, Connecticut 06901 USA
+1 917 523 5701
[email protected]
29 D, Block 5, 458 Wan Hang Du Lu
Shanghai, 200040 China
+86 150 0091 4391
SUMMARY
A global operations and project manager with start-up, Fortune 500, Big Four consulting, banking, asset
management, fund administration, wealth management, outsourcing, and extensive cross-cultural experience.
Equity, fixed income, exchange-traded, derivatives, and OTC securities and funds background. Targeting interim or
permanent roles. International MBA, Emerging Markets, Project Management Institute PMP in process.
- Mutual Funds, ETFs & Hedge Funds
- Securities Settlement & STP
- Retirement Plan Services
- Investment Management Operations
- Front, Middle, & Back Office
- Business Process Improvement
- Institutional Investment Services
- Organization Change Management
- Merger & Acquisitions Integration
• Managed virtual, multi-site business projects and culturally-diverse, cross-hierarchical business, client, IT, and
vendor resource teams; developed enhanced processes, and identified opportunities to outsource work to Asia.
Shanghai Yao Di Business Consulting, Shanghai, China, March 2009-Present (Interim, part-time role).
A Chinese-owned and operated outsourcing and management consulting service provider.
Management Consultant
• Advising senior management of a Chinese company on alternative operations enhancement and cost reduction
opportunities, strategic planning, and market growth opportunities.
• Analyzing the Shanghai-based outsourcing company’s existing database and internet resources used to support
its domestic and multinational clients and recommending related enhancements.
OpHedge Investment Services, LLC, Shanghai, China, 2007-December 2008.
A fund administration and derivatives operations outsourcing / off-shoring service provider with US$30 billion AUA
supporting middle and back office operations and delivering portfolio valuation and fund accounting reporting.
Director, Operations - Asia, Shanghai, China.
• Identified requirements and facilitated opening a larger Shanghai office to provide listed and OTC trade
processing, reconciliations, collateral management, and treasury services and portfolio pricing for hedge fund
and private equity clients and assisted in opening a Singapore office to deliver shareholder services.
• Hired 25 local employees, facilitated training, and managed daily operations, staff performance and in-sourcing of
US tasks projected to decrease annual operations and compensation costs by US$1.5 million.
• Managed 35 trade processing, reconciliations, client service, valuation, and fund accounting team members and
provided Asian management support for multi-strategy asset management and private equity clients.
• Managed team schedules, tasks, and issue resolution and interacted with counterparties and internal business
and client service groups across functions and time zones to support client requirements.
• Identified, analyzed, and prioritized Shanghai services, functions, resources and compensation policies to help
management team create and support a multi-year, Asian expansion strategy and execution plan.
• Initiated, helped define, and implemented risk management and initial business continuity plans (BCP) and
disaster recovery (DR) plans in cooperation with HR and IT managers and US-based senior management.
Director, Derivatives Operations and Valuations P&L, New York, USA, 2007-2008.
• Managed a 20-person Valuations team and Collateral Management resources, recruitment and training of 10
new employees, employee performance management, and assisted with daily task delivery and sign off.
• Initiated, created, and implemented OpHedge’s first performance metrics and process controls to enhance
collateral reporting, prime brokerage reconciliations, valuations, and on-time and overall service. The new tools
contributed to creation of online task monitoring, improved compliance, and enhanced risk mitigation.
• Integrated groups of operations and fund accounting employees to create a team delivering daily pricing,
valuations, P&L services and client on-boarding for hedge funds with US$22 billion under management. .
• Facilitated identification and documentation of enhanced work flow processes and procedures for both groups
and interaction with other groups, including treasury, cash settlement, and fund accounting.
• Created and enhanced collateral management reporting enabling clients to better understand their margin status,
improve prime brokerage reconciliations, and understand and more efficiently manage related risks.
• Identified enhanced documentation of daily valuation service requirements for listed and OTC securities and
facilitated initial definition of functionally-specific operations roles, descriptions, and requirements.
James M. Garvey - Page 2
JPMorgan Chase & Company, JPMorgan Invest, Boston, MA / New York, NY, USA, 2004-2006.
A new brokerage entity created to support sophisticated clients and equity, fixed income, and alternative assets.
Strategic Project Manager – Client On-boarding and Asset Conversions
• Managed geographically dispersed and culturally-diverse project teams of wealth management, retirement
planning, client relationship management, operations, trading, vendor, and IT resources.
• Managed 30 brokerage and operations projects to transfer over US$500 million in new incoming assets.
• Identified requirements to establish contracts and data feeds with an external vendor enabling JPMI to establish
its #1 institutional relationship based on profitability, trading, and initial assets of US$265 million.
• Facilitated the transfer of 65% of JPMorgan Invest’s total brokerage accounts and migration of investment data to
contribute to an increase in the start-up firm’s assets from zero to over US$1 billion in under 2 years.
• Engaged in development of an operations solution to support in-kind company stock distributions and meet
requirements of a prospective Fortune 500 client with projected annual revenues exceeding US$500,000.
• Contributed to development of client-specific portfolio reporting and performance measurement capabilities
• Facilitated creation and compliance clearance of re-branded Sarbanes-Oxley (SOX) and collateral mailings and
supported competitive pricing analyses related to the sale and delivery of new and enhanced services..
• Identified self-clearing brokerage capabilities and requirements to create a gap analysis and business case
justifying outsourcing trade clearing for fixed income, equity, and alternative assets and mutual funds and ETFs.
Global Project Management Corporation, Boston, MA, USA, Interim consulting, 2003-2006.
A management consulting firm which provided business analysis, risk and project management services.
Management Consultant
• Compiled compliance and risk management information used in client compliance procedures documentation
and training on Anti-Money Laundering, Know Your Customer, and USA PATRIOT Act regulations (2006).
• Identified a client’s voice and data network capabilities and supporting personnel resources to benchmark against
similar entities to support preparation of a major budgetary proposal for VoIP services (2003-2004).
KPMG Consulting Incorporated (BearingPoint, Inc.), Boston, MA, USA, 1997-2001.
One of the largest providers of management consulting and technology services to Global 2000 companies.
Clients: AIM, Allianz, ANZ, Deutsche Bank, E*Trade, JPMorgan, State Street, Wells Fargo, World Bank.
Manager, Investment Management and Private Wealth Management (2000-2001).
• Managed a US$3 million, post-merger PMO for a JPMorgan bank unit in Asia, Europe, and the US to increase
STP, create an enhanced global model, and standardize trade and other transactions platforms.
• Managed teams that compiled data on the affluent markets, wealth management, and global pension reform and
created related white papers leveraged in proposals that generated revenues of US$10 million.
• Analyzed European brokerage markets and defined initial requirements to create Deutsche Bank’s
Luxembourg-based fund supermarket providing over 2.5 million clients access to 1,000 funds.
• Identified requirements to enhance straight-through trade processing and settlement for a $25 billion fixed
income fund managed by AMVESCAP, an investment company managing US$450 billion in assets.
• Managed a CRM PMO with 75 business and IT consultants to reorganize E*Trade’s call center, install Kana, and
improve its client website and desktop personalization, segmentation tracking, and company branding.
• Enhanced recruiting, interviewing, and hiring practices contributing to an 80% growth in a unit’s resources.
Senior Consultant, Mergers & Acquisitions, Brokerage Operations, and Wealth Management (1997-2000).
• Analyzed a US asset management company’s front and back office operations, market position, and capabilities
to support an Australian bank’s due diligence review of a buy-side acquisition target.
• Defined a brokerage and wealth management unit’s investment accounting requirements to support a merger
integration project for a bank with US$500 billion in assets.
• Facilitated implementation of a new brokerage clearing application and testing to migrate an acquired
broker-dealer and its client data center to the standards of a bank with US$550 billion in assets.
MBA Enterprise Corps, Kraków and Wroclaw, Poland, 1995-1997.
A USAID funded entity that hires top U.S. MBA graduates to advise managers of emerging market companies.
Management Consultant, Emerging Markets
• Advised a government bank in Poland on its transition to public ownership, Basel Accord lending standards,
pension reform, strategic planning, and creation of new products, services, and its first mutual funds.
• Directed brokerage sales and client service training that contributed to a 32% increase in managed assets.
• Developed initial business plans, branding, and client communications for a start-up capital markets firm.
James M. Garvey - Page 3
State Street Corporation, Boston, MA, USA, 1992-1994 and 2001-2003.
A leading international provider of institutional investor services with US$15.3 trillion under custody and US$1.9
trillion in assets under management.
Business Project Management Analyst, Investors Bank and Trust Company (IBT), 2001-2003.
• Identified IBT’s securities transaction processing requirements to support design and development of an
enhanced global custody application projected to support US$433 million in annual revenues.
• Defined interactions with buy and sell side asset managers, broker-dealers, trust administrators, custodian
banks, depositories, SWIFT, Euroclear, and Clearstream to establish enhanced service level agreements.
• Documented IBT’s operations work flows supporting cross-border equity and fixed income securities settlement
and opportunities to further leverage straight-through processing (STP) capabilities.
• Identified custody and fund accounting requirements to support exchange traded funds (ETFs), fund of funds,
and alternative investments.
Investment Client Advisor, Retirement Plan Services, 1992-1994.
• Resolved client issues, implemented defined contribution plans, and supported introduction of funds on a team
serving Fortune 500 companies with over 60,000 plan participants and assets up to US$3.5 billion.
• Engaged in a reengineering analysis and identified potential cost savings by expanding use of IVR systems,
enhancing desktop and call center technology, and improving operations and client response standards.
Deutsche Bank Berkshire Mortgage, Incorporated, Boston, MA, USA, 1988-1991.
A recognized global leader in mortgage origination with a servicing portfolio in excess of US$25 billion.
Internal Wholesaler, Regional Marketing Coordinator
• Cold called financial advisors to market REITs and fixed income securities. Contributed to and implemented sales
strategies resulting in the top regional sales (US$70 million annually) and largest sale (US$2 million).
EDUCATION, TRAINING & SKILLS
Master of Business Administration, International Business, Wirtschaftsuniwersität Wien, Vienna, Austria,
University of South Carolina, Columbia, SC USA. #1 program ranking for global experience, Financial Times.
Bachelor of Science, Business Administration, University of Connecticut, Storrs, Connecticut, USA.
Putonghua & Chinese Culture, iMandarin, Ministry of Education certified training school, Shanghai, China.
Professional Development Training
- Project Management
- Compliance & Risk Management
- Investment Banking and M&A
- Microsoft Project, Office, Visio
& Skills
- Business Process Reengineering
- Investment Fund Accounting
- Six Sigma Green Belt Course
- Basic German, Mandarin & Polish
- Knowledge Outsourcing (KPO)
- Organization Change Management
- NASD Series 7 Securities License
- Cross-Cultural Flexibility
PHILIP GEORGE
Columbia, SC 29208
+1 (803) 381-8079
[email protected]
International MBA candidate with over four years of experience in project management, product management,
leading cross-functional teams and general management. Successful at identifying and improving core processes and
functions with an emphasis on sustainability.
EXPERIENCE
PRIME FISHERIES PVT. LTD.
Kochi, Kerala, India
Managing Director
Executed overall management for one of the largest national providers of cold storage facilities for exporters of
seafood.
• Developed new business contacts and conducted negotiations with prospective clients which led to 70%
occupancy of maximum storage capacity.
• Managed a new facility construction project expanding the total facility capacity by over 300%.
• Increased revenue margin by over 400% as a result of the successful facility expansion.
• Supervised and scheduled 30 employees improving the working environment and increasing employee
satisfaction by over 40%.
CORDYS R&D (INDIA) PVT. LTD.
Hyderabad, Andhra Pradesh, India
Associate Software Engineer
Member of the team that managed customer services and customer projects for a leading Dutch ERP company.
• Member of the Center of Excellence (CoE) team addressing customer services and projects. The team
averaged five to eight projects at a time and achieved a two week turnaround time on project concepts.
• Deployed and administered two international portals for product demonstrations and product education that
increased product learning by 70% throughout the value chain.
• Facilitated interaction with product planning, development and testing by managing interconnections,
development of new product features, progressing timelines and milestone management.
• Collaborated with the sales team that interfaced with North American regional clients and brought in 14
prospective customers for the business platform which netted 3 new business deals.
EDUCATION
International Master of Business Administration
COLLEGE OF ENGINEERING, Chengannur (C.U.S.A.T)
Bachelor of Computer Engineering
• Graduated in top tier with first class.
• First group to do a project in cluster computing.
LANGUAGES
ENGLISH: Native
MALAYALAM: Native
HINDI: Good
IT SKILLS
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, HTML and SPSS.
Columbia, SC, USA
July 2007 – May 2009
Chengannur, Kerala, India
November 1998 – September 2002
BRANDON DAVID GOFF
104 Maple Ridge Rd., Blythewood SC 29016
(H)(803)234-2837, (CP)(803)767-0521 [email protected]
EXPERIENCE
NATIONWIDE MUTUAL INSURANCE COMPANY
Columbia, SC USA
Casualty Master Claims Representative—Attorney Represented Bodily Injury Claims
July, 2005-Present
Investigate and process attorney represented bodily injury automobile claims for accidents occurring in the State of
South Carolina. Handle minor impact type injuries through severe, level III injury claims. Work with regional
attorneys to efficiently and fairly settle claims while attempting to avoid the expense of litigation. Coordinate with
defense council to handle claims reaching litigation and direct their efforts to minimize policyholder and Nationwide
exposure.
• Responsible for efficient and accurate handling of eighty-plus attorney represented files on a month-to-month
basis.
• Maintained closing ratio of greater than 100% since promotion to Casualty Master Claims Representative.
• Have maintained achieves or exceeds reviews in all performance evaluations.
MONTGOMERY, PATTERSON, POTTS, & WILLARD, LLP
Columbia, SC USA
Law Clerk
2003-July, 2005
Reported to principal partner of medium-sized, general practice firm. Researched and drafted documents on various
topics of law including corporate law, contract law, administrative law, employment law and laws affecting nonprofit and charitable organizations for use by the principal partner in his practice.
• Prepared memorandums on particular points of law in support of various motions successfully defended in
court.
• Edited and revised employee handbook for multi-state corporation.
• Planned and drafted by-laws for several local corporations and homeowner’s associations.
• Furthered my understanding of corporate law by handling matters related to business transactions, taxation,
employee grievances and the establishment of non-profit organizations.
THE COLLEGE OF ENGINEERING, UNIVERSITY OF SOUTH CAROLINA
Columbia, SC USA
Graduate Assistant
2001-2002
Worked in the office of the Dean preparing essential financial documents for the Dean’s use in his daily tasks.
• Worked with Dean’s Assistant in balancing budget for Center for Manufacturing and Technology (CMAT).
• Completed application for Graduate Minorities Scholarship Fund for Engineering School.
C.H. ROBINSON
Columbia, SC USA
Logistics Consultant
2001
Responsible for the daily coordination of pick-up and delivery by back-haulers of various consumer and industrial
products for numerous national and international corporations including Rubbermaid, Mack Truck, and Georgetown
Steel.
• Established and grew a reliable carrier base for said customers consisting of over 50 trucking companies located
throughout the northeast.
• Competed for top consultant in office division within two months of starting job.
EDUCATION
UNIVERSITY OF SOUTH CAROLINA, Moore School of Business/USC School of Law
Juris Doctor/Master of Business Administration (JD/MBA).
Bachelor of Science in Biology, Minor in Business Administration.
Graduated with Honors from the University of South Carolina Honors College
Columbia, SC USA
May 2005
Columbia, SC USA
December 1998
Job Related Skills: Mastered general and some advanced skills for use with Microsoft Office: (Windows, Word,
Excel, PowerPoint); Skilled in tailoring solutions to fit customer’s needs.
Membership and Activities: Commissioner: Town of Blythewood Planning Commission
Palmetto Law Society, Graduate Business Student Association.
Scholarly Articles: http://www.law.sc.edu/environmental/papers/200411/goff.pdf
Matthew Goglia
Columbia, SC 29208
803-463-0898
[email protected]
OBJECTIVE
Seeking an operations internship with a global firm in Japan.
EXPERIENCE
GEOS LANGUAGE CORPORATION
Osaka, JAPAN
English Instructor/Consultant
December 2002- May 2009
Independently operated all aspects of business from procuring lucrative contracts, to curriculum design, teaching
large classes, and evaluating students.
• Trained government and corporate employees, including presidents and managers, in various industries and
cities in Western Japan.
• Managed relationships with corporate and personal clients including handling communications, negotiations,
scheduling and contractual agreements.
• Successfully won new client contracts, maintained ongoing relationships through continued contracts, and sold
academic programs and materials to increase revenue.
• Led and participated on internationally diverse teams during English seminars, mentoring and leading Japanese
students in English immersion and cultural training activities.
• Handled complete curriculum development and lesson planning for all classes including English programs at
Tenri University in Nara for over four years.
THE BANK OF NEW YORK
New York, NY USA
Mutual Funds Custody Administrator
May 2001- October 2002
Managed day-to-day mutual fund operations and accounting transactions for corporate funds clientele.
• Responded to buy/sell client orders ensuring timely trades through effective communications.
• Monitored all trade activity responding back to client with results and follow up of activity.
• Handled domestic and international correspondence for incoming wires of currency exchange and
troubleshooting account issues in order to settle for timely trading.
• Identified errors with trades through regular monitoring and Straight Through Processing presenting results to
clients at conference meetings in collaboration with management.
• Reported daily and monthly cash, asset, expense and claim information to clients and management.
• Achieved ongoing responsibilities and departmental communications during temporary relocation for
reconstruction of offices post – 9/11.
INVESTORS BANK AND TRUST
Boston, MA USA
Mutual Funds Custody Accountant II
June 2000-May 2001
Oversaw day-to-day mutual fund operations and accounting transactions for over hundreds of million dollars
• Fully trained new accountants for assimilation to company and mutual fund family.
• Managed accounting, custody, and reporting responsibilities for both bond and equity mutual funds.
• Processed accounting transactions, researched corporate actions, and settled all portfolio transactions.
• Calculated Net Asset Value, available cash and expense accruals on a daily basis.
• Reconciled cash and security holding discrepancies.
EDUCATION
International Master of Business Administration-IMBA
WASEDA UNIVERSITY
Intensive Japanese Language Training
BOSTON UNIVERSITY
Bachelor of Arts, Economics, Minor in Business Administration
LANGUAGES
IT SKILLS
INTERESTS
Columbia, SC USA
May 2012
Tokyo, JAPAN
Spring 2010 – February 2011
Boston, MA USA
May 2000
Japanese: Proficient, with over 6 years of living and working in Japan.
MS Word, Excel, PowerPoint, Visio, MapPoint, Statpro, Financial Calculator, Bloomberg, Reuters.
Volleyball, weight training, reading, and travel
Eric Heath Gropper
1520 Detreville Avenue, Columbia, SC 29204
978.902.1710
[email protected]
International MBA with various global experiences, both business and cultural related. Outstanding organizational,
analytical, and data management skills. Excellent interpersonal and written communication abilities. Works well
independently, as a team leader or team member to achieve organization goals. Eagerly takes initiative to develop
and implement new processes. Professionally proficient in Spanish.
EDUCATION
Columbia, SC USA
Master of Business Administration (MBA)
GPA – 3.7
May 2008
Relevant Projects:
WESTINGHOUSE CORP – Cost reduction consulting project
§ Using Lean Six Sigma tools, led a team of MBA students on a University sponsored consulting project that
resulted in developing a methodology to reduce annual transportation costs by over $45,000.
Relevant Courses:
Financial Accounting, Managerial Accounting, Global Corporate Valuation, Global Financial Markets,
International Mergers & Acquisitions, Project Finance, Operations Management, TQM
Honors: IMBA Fellowship
UNIVERSIDAD DE SALAMANCA
Spanish Business Language Training
RHODES COLLEGE
Bachelor of Arts – Economics and International Studies
GPA – 3.3
Honors: Sigma Iota Rho Honor Society (International Studies)
Salamanca, SPAIN
Memphis, TN USA
December 2002
EXPERIENCE
AGY HOLDINGS
Aiken, SC USA
Financial Analyst
September 2009 – Present
Report directly to the CFO and oversee the financial management of the company’s Precious Metal (Alloy metal).
Additionally, I have been asked to assist the Sales and Marketing as well as the Operations department on multiple
ad hoc projects.
n Primary contact regarding the company’s most valuable fixed asset (Alloy metal).
n Perform monthly reconciliation of the Precious Metal inventory.
n Finance lead for the development and implantation of the customized Oracle software used in the newly
constructed Alloy Facility.
n Participated in forecasting, budgeting, spreadsheet modeling, cost analysis, and variance analysis for the 2009
annual budget.
n Documenting processes within the Finance Department in order to become SOX compliant.
US COMMERCIAL SERVICE, UNITED STATES DEPARTMENT OF COMMERCE
Madrid, SPAIN
Intern
April – August 2007
Directed and facilitated projects, events, and research for U.S. companies entering or engaged in the Spanish
market. Supported U.S. companies at trade shows and researched and developed market strategy and analysis
reports.
n Worked specifically on Department of Commerce projects relating to the energy sector.
n Developed the “Spanish Energy Sector Report” for distribution to the 80 US companies attending the European
Power Generation Trade Show 2007.
n Researched data and wrote an extensive report on “US Foreign Direct Investment into Spain” for the
Ambassador, receiving his personal acknowledgment and recognition.
Eric Gropper 978.902.1710
page 2
MELLON FINANCIAL / BANK OF NEW YORK MELLON
Boston, MA USA
Assistant to Senior Vice President
December 2005 – June 2006
Reported to the Senior Vice President of Charitable Gift Services, providing direct support as well as performing
client work for both the investment and administrative groups within the department.
n Created and implemented a new document tracking system for gift tax preparation, resulting in standardization
and optimizing efficiency.
n Performed detailed analysis of each client’s fee schedule, presenting results and recommendations to the Senior
Vice President with 80% of recommended changes implemented.
n Initiated and completed a project to revise internal Client Investment profiles resulting in corporate
standardization.
n Streamlined and completed the transition of documentation during the acquisition of a major competitor.
BURFORD LANGUAGE INSTITUTE &
THE MEETING POINT LANGUAGE INSTITUTE
Santiago, CHILE
English Teacher
September 2004 – August 2005
Taught conversational and business English to multinational corporate executives.
n Lead debates with advanced students on topics including globalization, economics, and political history.
n Initiated and created a weekly language exchange forum for English and Spanish speakers.
n Marketed and sold additional course packages, generating revenues in excess of $4,000.
Boston, MA USA
Client Relationship Administrator
December 2002 – April 2004
Supported multiple Senior Client Relationship Officers working with clients to ensure accuracy of accounts.
n Prepared proposal and presentation materials for both internal staff and external client presentations.
n Proposed and created a Charitable Giving Manual as part of the orientation process for new employees.
n Selected to work on the Department’s largest client’s FASB tax report and reconciliation project.
n Developed and implemented simplified document formatting for numerous clients’ annual reports.
MORGAN KEEGAN & COMPANY, INC.
Memphis, TN USA
Fixed Income Reportfolio Accounting Intern
March 2001 – December 2002
Worked part-time during school year and full-time during the summer of 2001 in the Fixed Income Reportfolio
Accounting Department.
Charitable Gift Services Intern
STATE STREET BANK
Capital and Credit Markets Intern
Boston, MA USA
December 2000 – January 2001
Boston, MA USA
CERTIFICATIONS
Successful completion of Lean Six Sigma Green Belt Exam.
TECHNICAL SKILLS
Windows XP, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Oracle, Business Objects, Lotus Notes,
Bloomberg Reporting, ProcessModel, SEI, Internet Research
Amy L. Growe
mobile:912.272.5454 email:[email protected]
Professional Summary: Experience with successful change projects has merged with academic focus in Finance, IT and business process
reengineering (BPR). Characterized as a fast learner and strategic thinker who can take the initiative and translate big picture ideas into
tactical business objectives. A high energy, ‘hands on’ worker with strong interpersonal skills that allow for access and change at all
organizational levels.
EDUCATION:
•
SAP Level II Coursework: Warehouse Management/Logistics Execution, Procurement, October 2008.
•
Project Management Professional (PMP) Certification, Project Management Institute (PMI), May 2009.
•
IMBA, Moore School of Business, University of South Carolina, USA, May 2006.
o Wirtschaftuniversitat Wien, University of Vienna, Vienna, Austria, May 2006.
•
BA, University of Wyoming, Laramie, WY, USA, December 1999.
o University of Caen, Caen, France, 1997-1998.
SKILLS:
•
Language Skills: French fluency
•
Six Sigma Yellow Belt, Project Management mapping tools (Gantt charts, pivot tables, etc.)
•
Knowledge Management/IT: SAP, BPICS (AS400), MS Office Suite, Visio, PowerPoint, XIGN, Orbian (supplier financing and
settlement), Demand Solutions, Ariba (contract management); AT&T Sterling’s Electronic Data Interchange (EDI)/Webforms,
Vendor Managed Inventory (VMI C3R); InfoPak, Business Objects and Business Warehouse, Sharepoint
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Crystal Ball (statistical analysis), MS Excel: Decision Analysis toolset, Statpro; Crystal Reports, Database Queries, Sharepoint
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Value Based Selling
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Strong Combination of Analytical and Interpersonal Skills
EXPERIENCE:
Data/System Analysis/Business Unit Support
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I was part of a massive global strategy rollout project that included process changes to realize: 1) 10X working capital turns, 2)20%
ROCE and 3) a single operating platform (SAP6.0) to support a $10B business. Requirements and constraints were gathered from
each of the following business teams to build cohesive, mutually beneficial process changes to increase efficiencies companywide:
o Finance to Manage (FTM): Sarbanes Oxley security requirements, material ownership transfer (incoterms).
o Quote to Cash (QTC): Sales to customer distribution requirements, pricing.
o Plan to Produce (PTP): Planning and production requirements, packaging requirements.
o Source to Pay (STP): Supplier sourcing, inventory movements, procurement of materials, customs compliance (10+2
requirements, incoterms), country of origin (COO) requirements.
o Master Data Management (MDM): Harmonize material group designations, condition records, vendor master cleansing.
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Performed integration testing to ensure new system could meet business process requirements, specifically for the Source to Pay
team functions, and especially for the process link points with the abovementioned functional teams.
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Designed Business Warehouse reports to accurately capture the tactical metrics underlying global Key Performance Indicators.
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Conducted feasibility analysis to uncover shared process flows that could support a web-based, alternative ordering system,
designed for ‘C-level’ customers that purchase only small quantities of commodity products.
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Customer Resource Management (CRM) tool change project in order to:
o Support 4 North American Business Units
o Minimize repetitive work for sales force.
o Create incentives and boost morale.
o Increase ‘ease of use’ for end users.
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Incorporated qualitative and quantitative inputs from the four business units (SAP, AS400) within the division to create a
conceptual tool (Excel based) for making product pricing decisions, based on customers’ perceived value of product portfolio.
o Output included in a global pricing tool, designed to fight margin erosion.
o Output used as an internal tool to assess pricing effects on the basis of: COGS, material margins, customer ship-to/bill-to
locations, salesperson, product, application of the product, margins per customer, margins per territory, margins per
product, margins/sales per territory, switching costs for the customer, and competitive atmosphere on a per product basis.
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Year-over-year performance trending analysis: Incorporated divisional expertise and internal database information (SAP,
AS400/BPCS) to create a view of stock product, price, cost and volume trends over a 4 year period.
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Created Make vs. Buy decision tool based on a per production line cost calculation (labor hours, machine hours).
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Developed executive dashboard metrics, using a customized ERP system.
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Partnered with a firm to make tacit knowledge explicit for the benefit of the entire firm, using the firm’s budget and existing
technologies as a baseline for process and system improvements.
Information Management
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Worked as part of a project team to increase operating efficiencies by combining business needs and goals into a common set of
global business process procedures.
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Incorporated current needs (AS-IS state) and future (TO-BE) goals from different business units to create global business
processes.
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Promoted uses for Stanley Supplier Network site:
o Vendor registration: to harmonize and update vendor master data
o Financing and settlement tool information (Orbian, XIGN)
o Purchase order, invoice creation and electronic document transmission methods (EDI)
Process Mapping and Documentation
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Wrote Business Process Procedures (BPPs) for internal processes (i.e., Purchasing, Material Movements).
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Wrote technical Release Notes to document the links among system functionality, business requirements and process changes for
end users.
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Developed ‘touch free’ internal workflow for onboarding suppliers to web based services.
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Conducted marketing process assessments to eliminate redundant tasks and to harmonize reporting among business units.
End User Training/Change Management
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Worked with end-users to define system functionality. Translated Functional Specifications into an end-user format.
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Provided end user support for standard and customized business process requirements before, during and after system
implementation.
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Created Impact and Gap Analysis to serve as the base for system performance goals and end-user training materials.
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Developed end user training material for new global business processes and corresponding SAP transactions.
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Developed and delivered end user training via Webex for Stanley’s Asian Sourcing Operation to support ‘Go Direct’ initiatives.
Pricing Strategy, New Product Development, Sales
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Conducted new product testing to determine significance and marketability of attributes in all market segments, from consumer
durables to medical plastics.
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Conducted market feasibility/segmentation research for complex developmental products, engaging R&D directors from major
OEMs, resulting in product trials.
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Created target market segment/target company sales list based on top plastic processors in the North American market to:
o Ensure effective sales coverage and
o Promote interdepartmental communication
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Developed close, successful, working relationships with business owners, event coordinators, community leaders, marketing
agencies and local media to develop tailored marketing strategies. Resulting in 25 new accounts, or 360,000 USD annual sales.
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Created effective sales proposals for international markets based on criteria including: purchasing patterns, commodity trends, and
political environments.
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Increased sales by 10% of total sales, through new customer development in West Africa and west European regions.
Customer Service
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Uncovered opportunities for customers to increase revenues via special services and fees.
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Created seamless bill conversion for the customer, ensured all charges to the end users were captured accurately.
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Pre-empted potential software problems, resulting in lower churn rates and reprogramming costs for customers.
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Supported and maintained client relationships for Fortune 500 telecommunications companies.
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Developed customer relationships with private companies, cooperatives and foreign government organizations.
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Created Service Level Agreements for global accounts.
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Organized logistics and documentation for customer returns.
Supply Chain Management
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Developed framework to expose internal shipping inefficiencies among plants and customers, to save on fuel and other
transportation costs. Conducted supply management assessment to pinpoint causes for excess inventory.
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Participated in every area of a time-sensitive supply chain; from business development and pro-forma creation, to procurement and
outsourced manufacturing, inspection and shipping, payment term negotiation and returns.
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Outsourced component parts of engineered-to-order equipment, based on competitive bids from vendors worldwide, resulting in
savings of approximately 5-10% per $1,000 of material ordered.
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Arranged shipping and export documentation to ensure:
o Adherence to US export or foreign import regulations, Maximization of container load space.
o On-time order delivery for collection on letters of credit, resulting in decreased delivery time (and thus account
receivable time) by 30-90 days.
WORK HISTORY:
The Stanley Works, New Britain, CT, USA. Tools, Storage and Security
Jul 2008 - Dec 2008
Business Process Analyst, Source to Pay, Global SAP Implementation
Domodomain, Inc., Warwick, RI, USA. Software as a Service, web page tracking
Oct 2007 - Jun 2008
Sales and Service Associate
Clariant Corporation, Holden, MA, USA. Masterbatch Division, Specialty Fine Chemicals
May 2006 - Apr 2007
Business Analyst
Triad Broadcasting, Savannah, GA, USA, Radio Broadcasting Group
Feb 2003 - Dec 2003
Marketing Consultant
VeriSign Inc., Savannah, GA, USA, Wireless Billing Software Development
Mar 2002 - Dec 2002
Technical Support Analyst
Lummus Corporation, Savannah, GA, USA, Cotton Gin Manufacturer
Oct 1998 - Mar 2002
Global Accounts Representative
INTERESTS: Continuous Improvement, Lean Methods, Six Sigma, Process Improvement, Business Architecture, Agile
MAX M. HABECK
Barg up 7 • 28717 Bremen • Germany
+49 421 639 7533 (Res.) • +49 172 257 6723 (Cell) • [email protected]
Senior Consulting Operations Executive establishing grass-root professional services organizations and excelling in
identifying performance improvement opportunities, streamlining existing operations and implementing cost reduction
initiatives across the whole value chain, particularly in post-merger situations.
Established new country consulting practice and new central-European industrial sector for two strategy
consulting firms
 Established German office for CRA International, building operational infrastructure and corporate governance to
drive business development and brand recognition
 Catapulted A.T. Kearney’s central-European start-up aerospace/defense practice to more than $30 million in
revenues during first 24 months, gaining business from key companies like Rolls-Royce, Airbus, and Raytheon
 Built credibility and visibility via industry trade and financial publications to promote benefits of well-executed
mergers, highlight industry issues and solutions
 Developed and executed account penetration strategies in aerospace/defense and automotive industry sectors
Performance-improvement Specialist leveraging background in manufacturing industries and multinational settings.
Guides clients in pre-and-post-merger situations and turnaround cases. Experience spans North/South America,
Europe, Africa and the Middle East.
 Spearheaded global pre-merger due diligence efforts in medical instruments, electronic components, automotive
parts, and fine chemicals for various strategic and financial buyers
 Managed (global) post-merger integration efforts in medical products, aerospace, and automotive components on
average realizing synergies of 20-30% of baseline
 Supported client cost-reduction efforts in various industries: shipbuilding, automotive, aerospace, fast-moving
consumer goods, pharmaceuticals and chemicals
 Co-authored “After The Merger: Seven Rules For Successful Post-Merger Integration,” Financial Times /Prentice
Hall, 2000. Book was published in 7 languages throughout Europe, Asia and the Americas
M.I.B.S.-Corporate Strategy, University of South Carolina | B.A.-Marketing, Osnabrueck U. of Applied Sciences
Leading Professional Services Firms-Harvard Business School
_______________________________________________________________________________________________
CRA INTERNATIONAL, Hamburg, Germany
2006 to 2009
A $400 million leading global consulting firm providing economic, financial, strategy, and business management
advice to law firms, corporations, accounting firms, and governmental organizations
Managing Director Germany
Accountable for German entity of CRA International. Challenged with establishing an operating German office from
scratch to spearhead CRA’s foray into continental Europe. Reported directly to EME President
• Set up and established German corporate entity and made it fully operational within 12 months. Implemented
business processes compliant to corporate and legal requirements, established vendor relationships, and secured
permanent offices
• Over 20 months, identified and hired seven full-time consulting and administrative staff
• In FY2008, realized revenues of €2.5 million in Germany with four major industrial clients by leveraging CRA core
industrial know-how in chemicals, oil & gas, and utilities
• Led client engagements in Germany and the Middle East focusing on high-level corporate strategy and operations
improvement
MAX M. HABECK
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_______________________________________________________________________________________________
CELERANT CONSULTING, Düsseldorf, Germany
2003 to 2006
A €150 million operational-strategy-and-implementation-focused management consulting firm with offices in Europe
and North America
Sector Head Manufacturing and Engineering / Head of Operations
Shared responsibility for the €24 million, 110-people German Celerant business. Challenged with establishing
new/improved processes in intellectual-capital development, marketing, account development, project delivery, and
quality assurance while still continuing to work on client assignments. Reported directly to European President
• Increased revenues of Manufacturing and Engineering Sector focusing on automotive (60% of revenues) and
engineering-related industries (40% of revenues), from €9 million in 2004 to €12 by the end of 2005 through
intensified account penetration
• Supported automotive-supplier clients in turnarounds and private equity firms in due diligences focusing on
automotive suppliers
A.T. KEARNEY
1990 to 2003
A $1.2 billion top management consulting firm with 60+ offices worldwide
Vice President and Practice Leader, Düsseldorf, Germany (2000 to 2003)
Launched an Aerospace & Defense Practice in Central Europe. Accountable for all planning, sales, marketing,
account development, and client service delivery. Managed 30 direct and indirect reports, plus up to 1,000 client
employees within procurement, supply chain, manufacturing, R&D, sales and marketing during implementationfocused consulting projects.
• Developed an account penetration strategy providing focus to the practice, allowing it to generate nearly $21
million in revenues from major accounts such as Rolls-Royce, Airbus and Raytheon
• Led the restructuring of Rolls-Royce Deutschland, a $1 billion subsidiary of Rolls-Royce plc, reducing fixed costs
60% and variable cost 10% for total savings of $150 million annually
Principal, Düsseldorf, Germany (1998 to 2000) • Principal, Cleveland, OH, USA (1997 to 1998)
Member of the management team focusing on large account development in the automotive, electronic, process,
medical and chemical industries. Charged with transaction-services marketing and consulting-service delivery with an
emphasis on strategy development, organizational restructuring, and pre-merger due diligence.
• Managed a global pre-merger due diligence effort involving an $800 million subsidiary of Siemens AG of Germany
for Tyco Electronics, a $10 billion division of Tyco International. Identified $250 million in cost reduction
opportunities (15% of the initial baseline)
• Spearheaded a global pre-merger due diligence effort for ALARIS Medical Systems, a $350 million USA medical
company. Identified $138 million in net cost savings, improving the combined entity’s cost structure by 12%
Manager, Cleveland, OH, USA (1995 to 1996) • Manager, Düsseldorf, Germany (1993 to 1995)
Led consulting engagements in post-merger integration, benchmarking, corporate strategic planning, reengineering and
reorganization in industries like packaged consumer goods, pharmaceuticals, telecommunications and chemicals.
Associate, Düsseldorf, Germany (1990 to 1993)
Served on various consulting teams with a focus on organizational restructuring, operating cost reduction and business
strategy development for clients in the automotive, packaged consumer goods, chemicals, pharmaceuticals and
manufacturing industries.
TEROSON GMBH (a subsidiary of W.R. Grace & Company), Heidelberg, Germany
1988 to 1990
A specialty chemicals manufacturer with 1,200 employees and annual revenues of approximately $200 million
Financial Analyst
Accountable for all financial planning, budgeting and reporting for the chemicals product line with annual sales of
$130 million and 800 employees.
DONALD W. HAILE
3707 Monroe Street
Columbia, SC 29205
(803) 960-8556
[email protected]
PROFILE
Senior financial and treasury executive with significant experience in manufacturing industries. Solid
expertise in treasury, auditing, financial planning, analysis, accounting and collections. Member of an
executive team that successfully managed the transition of a business unit to new owners,
establishing and starting up all functional processes in the new company. Known for developing
strong teams and providing open and inclusive leadership.
HILEX POLY CO., LLC, Hartsville, SC (previously a division of Sonoco Products Co.)
2003 – 2008
World’s largest producer of plastic grocery and retail bags with sales in excess of $400 million, 1,200
employees and 10 manufacturing plants. Customers include Publix, Wal-Mart, Bi-Lo, Kroger and other
major retailers.
Vice President, Finance/Accounting and
Director of Audit and Control
Member of the Executive Leadership Team with accountability for business and financial strategy.
Responsible for strategic planning, budgets, financial analysis, audits, treasury, corporate accounting,
reporting to lenders, information technology, plant and administrative reporting that included accounting, IT,
sales, sales service, purchasing and human resources. Coordinated collateral audits with a major lender and
annual audits with Deloitte & Touche. Managed all general ledger monthly closings. Managed five direct
reports and 19 total staff. Administered all company budgets across 10 plants and corporate departments
totaling $300 million.
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Led a team to establish the functions of financial planning and analysis, budgeting, treasury, IT,
corporate accounting, credit collections and accounts payable for the newly formed company.
Implemented central credit and collections function that reduced bad debt reserve by $1 million and
improved the percent current accounts receivable from 75% to 85%.
Provided analysis of plant closing opportunities that led to $1 million annual savings.
Established reporting that led to reduction of $500,000 obsolete inventories by identifying root
causes with procedures to address the causes.
Participated in strategy development and implementation of a pre-packaged Chapter 11 plan that
turned around company performance.
Led implementation and conversion to an integrated system for five plants and administrative
functions.
Managed the consolidation of a new $200 million, six plant acquisition into the systems of Hilex.
Established relationship with major lender.
Designed and implemented financial reporting for major lender that eliminated hours of
teleconferencing on a monthly basis.
Reduced collateral audit time from two weeks to one week saving $15,000 annually.
Donald W. Haile (803) 960-8556
Page 2
SONOCO PRODUCTS CO., Hartsville, SC
1976 – 2003
Global packaging company with sales exceeding $4 billion. High Density Film Division had sales in excess
of $200 million, 800 employees and five plants.
Director of Finance & Accounting, High Density Film Division (1989 – 2003)
Member of Division Senior Management Team with accountability for business and financial strategy.
Responsible for strategic planning, budgets, financial analysis, audits, information technology, division
accounting and all financial reporting for the Division. Managed four direct reports and 12 total staff.
Administered all company budgets across 5 plants and division departments totaling $140 million.
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Saved $200,000 annually through revisions of corporate travel policy and changing the travel agent.
Created a strategic planning model that allowed for timely changes in key data to reflect impacts to
the profitability of market segments comprising division totals. Two days were eliminated from the
timeframe needed to produce the plan.
Created a capital tracking model that reduced capital project overspending, insured timely capital
project closings and moving assets to the balance sheet resulting in increased cash flow.
Reduced time frame for monthly general ledger closings by one day through process and procedure
improvements.
Developed analytical reporting to indicate bottom line results for convenience, grocery, retail, and
agricultural film market segments that identified early stage profitability issues.
Assistant General Manager, Briggs-Shaffner Division, Winston-Salem, NC (1988 – 1989)
Director of Accounting, Special Products Groups, Hartsville, SC (1986 – 1988)
Held a variety of positions in accounting and plant management with increasing responsibilities in Hartsville,
SC, Chester, VA, Canandaigua, NY, Tacoma, WA, and Winston-Salem, NC
EDUCATION
Master of Accountancy
BS – Management
University of South Carolina – Columbia, SC
AWARDS AND RECOGNITION
Sonoco 2001 Outstanding Service Award
PROFESSIONAL AFFILIATIONS
Institute of Management Accountants (IMA)
DAVID A. HAMILTON
2172 S Trenton Way 1-208 • Denver, CO 80231
917-280-2144 • [email protected]
Summary
MBA-educated financial services professional whose strengths in client relationships and
financial software has helped to increase revenues and retain client's long term for my
employer.
Achievements & Results
Helped increase revenue growth and client retention by providing onsite, written or phone
product support for clients, specifically in the area of S&P Compustat™ data and product
utilization, ensuring that the client received maximum value and benefit. (S&P)
Increased sales revenues by successfully identifying and referring new sales opportunities for
S&P products. (S&P)
Helped clients improve their future returns through my understanding of financial analysis using
S&P Compustat™ and industry-leading financial modeling products (S&P)
Provided direct relationship management of our customers that has been made possible by
my multitasking ability to also provide face-to-face training on complex financial software and data
usage. (S&P)
Retained clients' business through my thorough knowledge of and experience with installing and
problem solving all aspects of computer hardware, software and networks used in the financial
services marketplace. (S&P)
Increased clients' options with timely decision-making capability by providing advanced,
consistent and accurate evaluation, normalization, collection, and validation of Non-North
American corporate annual and quarterly financial data for industries in the Global fundamental
financial database. (S&P)
Made sound data collection from foreign source code documents for our clients using my
German language skills to make language interpretation decisions for product data integration.
Professional Experience
STANDARD & POOR'S, New York, NY
May 2007-Apr 2009
Financial Applications Consultant
§ Support revenue growth and retention within an assigned geographic region by providing
onsite, written or phone product support for clients, specifically in the area of S&P
Compustat™ product utilization.
§ Identify and refer sales opportunities for S&P products.
§ Attain thorough knowledge of S&P Compustat™ or industry-leading financial modeling
products, with special emphasis on products involving electronic delivery and analytical
software, and detailed knowledge of the hardware and software environment they require to
operate.
§ Using Windows-based spreadsheets (Excel), build financial data models and templates for
our clients in the Institutional Marketplace.
§ Provide face-to-face training on Compustat™ software and data usage as well as direct
relationship management of Compustat™ customers.
§ Installing and problem solve all aspects of computer hardware, software and networks used
in the financial services marketplace.
David A. Hamilton
-1-
917-280-2144
STANDARD & POOR'S, Centennial, CO
April 2006-May 2007
Financial Data Researcher-German Language
§ Provide integral data collection for S&P's Market Insight™, Research Insight™, and
Xpress™ feed products.
§ Achieve timely, consistent and accurate evaluation, normalization, collection, and validation
of Non-North American corporate annual and quarterly financial data for industries in the
Global fundamental financial database.
§ Provide sound data collection and language interpretation decisions from foreign source
code documents
§ Utilize German language skills to focus on German-speaking country companies for
researching.
VALENTINO'S INC. - Restaurant Chain Omaha, NE Oct 2002-Oct 2003
Manager
§ Ensure operations efficiency within target budget.
§ Operate store within budget parameters with a view towards controlling inventory and
increasing sales.
§ Increase sales by controlling product quality and customer support to achieve growth in
gross profit.
§ Analyze financial information detailing sales growth, costs, profit, and loss to interpret and
make recommendations on current and projected company financial position for District
Manager.
§ Assist the General Manager in analyzing cost structure, sales potential and overall strategic
aim.
Education
Master of Business Administration-Finance, 2005, University of South Carolina, Columbia, SC
Bachelor of Science-Finance and Banking, 2001, University of Nebraska, Omaha, NE
Bachelor of Arts-German, International Studies, 2001, University of Nebraska, Omaha, NE
Studies Abroad:
Braunschweig Technical University, 1999, Braunschweig, Germany
Vienna University of Economics, 2000, Vienna, Austria
Certifications
Zertifikat Deutsch, 2000 Certification of basic ability in German language
Zentrale Mittelstufenpruefung, 2001 Certification of higher ability in German language.
Core Competencies
Finance • MBA • bi-lingual • organizational skills • set priorities • meet deadlines • multi-tasking •
work with minimal or no supervision • Problem Solving • Decision Making • Leadership •
Oral/Written Communications • Team-Building • Performance & Productivity Improvement • Selfmotivated • Worked with cross-cultural teams • team-manager • Detail-oriented • responsible •
analytical • team-player • PE • Free Cash Flow
Software: Microsoft Word • Excel • PowerPoint • Outlook • Access • Some SQL • Research Insight
• Backtester
Languages: English and German
David A. Hamilton
-2-
917-280-2144
JACOB DOUGLAS HARDY
+971 566 926 304
[email protected]
Internship Language:
Citizenship:
Arabic
USA
intern advisor
OBJECTIVE
Seeking an internship capitalizing on my international studies, graduate education, and previous construction
experience.
EXPERIENCE
SPECTRUM INTERIORS
Lexington, KY USA
Asst. Project Manager/Estimator
August 2006 – June 2008
Worked as an assistant estimator/project manager, specializing in interior and exterior finishing systems for
commercial buildings.
n Sought out upcoming projects and priced jobs according to cost analysis.
n Coordinated, evaluated and managed project materials and labor to the completion of the job.
n Managed over two million dollars in contracts in the Central Kentucky area.
n Worked with repeat customers in both bidding and managing projects.
n Bid and managed both public and private projects; such as a county courthouse, a detention center, retail
stores, laboratories, and a clinic.
MISSION TO THE WORLD
Corozal, Belize
Intern
Summer 2005
Led and participated in a variety of projects, with the primary task of integrating local and volunteer workers in
these various endeavors.
n Built expansions on two schools and a church, all three of which will double as hurricane shelters.
n Supervised the integration and tasks of up to sixty workers.
EDUCATION
Columbia, SC USA
June 2008 – May 2011
IMBA Fellow, Graduate Assistant in South Carolina Small Business Development Program
ARABIC LANGUAGE INSTITUTE
GULF ARABIC PROGRAM
Immersion Arabic Business Language Training, 2 semesters
UNIVERSIDAD DE GRANADA
Certificate in Intermediate Spanish
Fes, Morocco
Al-Buraimi, Oman
January – December 2009
Granada, Spain
Summer 2006
EASTERN KENTUCKY UNIVERSITY
Richmond, KY USA
Bachelor of Science. Economics and Construction Management
December 2005
President, EKU Student Contractor's Association, Omicron Delta Epsilon (Economic Honor Society),
Outstanding Senior in Construction Management, President's List (4.0 GPA), Dean’s List
American Institute of Constructors (AIC)
Associate Contractor’s Certification
LANGUAGES
IT SKILLS
Richmond, KY USA
December 2005
ENGLISH: Native
SPANISH: Intermediate
ARABIC: Intermediate
MS Word, MS Excel, MS Access, SQL, Regression Analysis, Quick Bid, On-Screen Takeoff
PHILIPPE HERNDON
Mobile: +1 (803) 600-8549
[email protected]
MBA graduate and dual citizenship holder with experience and flexibility across a broad range of environments. History of
high performance in results-driven settings, cross-functional teams, and open-ended creative projects. Published and skilled
writer, former professional touring musician, and award-winning presenter with ability to quickly analyze data, draw
conclusions, and create compelling presentations and reports.
CORPORATE WORKPLACE EXPERIENCE
LOOMIS GROUP
Paris, FR
Market Research and Brand Strategy Intern
Contributed in multiple capacities to international brand management and media consulting firm.
n Collaborated on strategic plans for high technology clients with revenues approaching 1 billion EUR annually.
n Conducted competitor benchmarking, media surveys, and composed in-depth reports and presentations.
n Administered customer, employee, and client interviews along with qualitative analysis of results.
VERIZON WIRELESS
Columbia, SC USA
Global Services Coordinator
April 2005 – April 2006
Retained high value Global Business and consumer accounts, addressed technical issues and educated staff.
n Presented instructional demonstrations to 1,000 employees at Contact Center on product positioning and value.
n Team Leader of user experience project team, testing CRM software to reduce call handling time by 40%.
ERICSSON NETQUAL
Reston, VA USA
Technical Support Engineer April 2000 – May 2003
Provided product support and training for major mobile network service providers.
n Performed on-site training sessions and pre-sale product demonstrations to stateside and overseas customers.
n Conducted testing of leading software tool in handpicked team at HQ in Sweden to reduce 90% of glitches.
MUSIC INDUSTRY EXPERIENCE
FUTURE NETWORKS
New York City, NY USA
Contributing Writer
January 2006 – December 2007
Evaluated emerging technologies for industry leading national publications Guitar One and Guitar World.
FIGHTING GRAVITY
Guitarist
Performed over 200 shows throughout North America for major label recording artist.
Richmond, VA USA
May 2003 – December 2004
RECOVERY/ MUDCAT JONES, L.L.C.
Richmond, VA USA
Owner and Musician
August 1995 – March 2000
Co-founded company, and handled business operations for independent and major label recording artist.
n Composed music and staged 400+ shows throughout the United States with over 5,000 recordings sold.
n Created customer database and managed product inventory, product marketing, technical info and website.
EDUCATION
GPA: 3.96
GMAT: 720
GROUPE ESC CLERMONT Clermont-Ferrand, FR
Intensive business and language training in French
COLLEGE OF WILLIAM AND MARY
Bachelor of Arts. Major in Sociology.
LANGUAGES
IT SKILLS
AWARDS
Columbia, SC USA
July 2007 – May 2009
Williamsburg, VA USA
May 1995
ENGLISH: Native
FRENCH: Professionally proficient
Office /Database Apps:
All Microsoft Office, Remedy ARS/CRM, ACT! 7.0, SPSS, GIS
Media applications:
Sony ACID Pro, Logic and ProTools audio production software
Telecommunications:
MTAS Motorola/Lucent Interface, Ericsson TEMS applications
Business Case Competition Team – 1st Place at 2009 John Molson Invitational (Montreal)
Beta Gamma Sigma International Honor Society
IMBA Fellowship
HAMILTON PEPPER HINES
23 Chaumont Sq.
Atlanta, GA 30327
Home Office: (404) 549-7263 w
Mobile: (404) 406-3549
w
SUMMARY
A highly motivated, professional with experience in telecom, corporate finance, banking and IT environments; exceptional
interpersonal communication skills and excellent organizational skills; Master of International Business Studies (MBA) with
experience and knowledge in financial analysis / planning /reporting, business case development and corporate / business
development.
Corporate Culture Consulting, Inc. (Private Company)
Sr. Partner
2009
Atlanta, Georgia
Corporate Culture Consulting is a boutique firm specializing in positively changing employees’ behavioral patterns which, in turn, help change the corporate
culture of businesses.
• Created company with 2 seasoned partners in the fields of organizational psychology and corporate training
• Worked to set up operations, website and organizational tools to position the firm for sustained growth
• Led business development efforts; successfully secured business with leading local law firms and brokerage houses
Yanmar America Corporation (Private Company)
Sr. Manager, Corporate Planning
2008
Adairsville, Georgia
Yanmar is a Japanese manufacturer of diesel engines for use in agricultural tractors, construction equipment, marine engines and industrial generators.
• Created company’s strategic plan with the COO, CEO and Director of Corporate Planning in-line with parent company
goals
• Worked with COO and Director of Corporate Planning as the Program Manager to devise a preliminary plan for a nextgeneration technical service center comprised of call center operations, technical training facilities, a data center and
centralized operations
• Developed and managed the development of N. American corporate policy and procedures for company shared functions
and subsidiaries
Citigroup Japan (Public Company: C; 275,000 employees worldwide)
2005 – 2007
Tokyo, Japan
Citibank K.K.
Assistant Vice President – Operations and IT Projects and Financial Management/Planning
Citibank K.K. is the only foreign owned consumer bank with outlets in major hubs across Japan.
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•
Analyzed actual vs. budget operating numbers on a monthly/quarterly/annual/reforecast basis
Managed budgets for IT and Operations project initiatives for the Consumer Bank
Created Monthly Financial Review packages for monthly reporting
Created financial business plans for the creation of IT and Operations related business initiatives
Created financial plan for 2007 Operations and Technology division restructure
Project managed the creation of bank and credit cards’ related eStatements initiatives yielding annual savings of over $1MM
Project Manager for internal vendor tax abatement project yielding savings of over $1.3MM USD to franchise
CitiFinancial Japan
Sr. Manager – Virtual Channels
Citifinancial Japan was the consumer finance lending arm of Citigroup in Japan providing uncollateralized loans and home equity products.
• Managed ($800MM net) Automatic Loan Machine (ALM) business covering business operations and marketing; increasing
application rates to 60% of internal marketing channels through efficient workflow optimization
• Led Virtual Channel optimization analysis for ALMs through benchmarking of in-house and competitors’ best practices
23 Chaumont Sq.
Atlanta, GA 30327
Home Office: (404) 549-7263 w
Mobile: (404) 406-3549
w
Nextel Communications (Public Company: S; 60,000 employees)
National Accounts Strategic Pricing
2004 – 2005
Reston, Virginia
Nextel is a top wireless services provider provisioning services to consumer and corporate clients.
• Lead deal negotiation through pricing analysis and strategies in conjunction with National Account Managers and Sales
Directors
• Executed $80MM of non-standard volume purchase deals for both corporate liable and Custom Network Solutions
contracts
Verisign Inc. – Global Registry Services (Public Company: VRSN; 4,000 employees worldwide)
Product Finance Department
Verisign is the global registry service provider for .com, .net and .org.
majority of Internet related payments.
2002 – 2004
Sterling, Virginia
The company also provided Internet secure site verification and processed the
• Created financial business cases for new products and value added services
• Designed, developed and supervised the Product Finance Department overseeing four lines of business ($250MM): the
.com/.net/.org Registry, Naming Services, International Domain Services and Managed DNS Services
• Consulted with Senior Management on product roadmaps and financial viability/profitability for new and existing Registry
products
NeuStar Inc. (Public Company; NSR: 960 employees)
Corporate Development
2001 – 2002
Washington D.C. / Sterling, Virginia
Neustar is the global registry service provider for .biz, .us and .cn (China). The company also maintained the local and mobile number portability contracts
along with additional telecommunications billing record exchanges.
• Created and maintained financial plans in support of value added services for .biz and .us
• Consulted with key international strategic partners on joint efforts to improve telecommunication and registry service
infrastructures in China and Japan
• Analyzed and supported SVP Corporate Development and CFO in the pursuit of international partnership and fundraising
activities in China and Japan resulting in the company’s win of the .CN Registry outside of China
Spacenet Inc. (NYSE: GILT; 960 employees worldwide)
Broadband Business Development
2000 – 2001
McLean, Virginia
Spacenet is a market leader in the provision of V.S.A.T. (Very Small Aperture Terminals) for use in satellite data and telecommunications.
• Set up first vendor lease financing program resulting in an additional first year sales of over $5MM
• Researched, managed and developed business plans for establishment of new vertical market initiatives resulting in
additional $3MM annual revenue for the business
• Supported expansion of two-way satellite broadband and video services to network dependent and small-to-medium size
businesses through development and oversight of financial plans / budgets
Global One L.L.C./France Telecom (Equant) (NYSE: FTE; 191,036 employees worldwide)
1999 – 2000
Sr. Financial Analyst
Reston, Virginia / Brussels, Belgium
Global One was the international telecom venture between Sprint, Deutsche Telecom and France Telecom. Following the breakup of the multi-company
venture, the company existed as Equant, the international arm of France Telecom.
• Participated in the processing of leased line costs and depreciation of company owned lines
• Finance team lead compiling revenue forecasts, period cost figures and capital budgeting for the creation of US and German
Business Units working across functional departments within the company
Bayer Pharmaceuticals K.K. (NYSE: BAYRY.PK; 106,200 employees worldwide)
Corporate Development Internship (Part of M.I.B.S. Program)
Bayer is a leading pharmaceutical firm famous for the invention of aspirin.
1998 – 1999
Osaka, Japan
• Conducted business valuation, capital budgeting and P&L analysis through the creation of financial models for new
business initiatives
• Supported General Manager in creating strategic framework for the overall business by providing market information,
preparing presentations and supplying critical feedback on brand strategies
23 Chaumont Sq.
Atlanta, GA 30327
Home Office: (404) 549-7263 w
Mobile: (404) 406-3549
w
EDUCATION
University of South Carolina / Moore School of Business / Waseda University
1996 – 1999
M.I.B.S. / M.B.A., International Management / Japanese
Columbia, SC / Osaka and Tokyo, Japan
International Christian University
Special Research Student
Colgate University
B.A., East Asian Studies
1995 – 1996
Tokyo, Japan
1991 – 1995
Hamilton, New York
COMPUTER KNOWLEDGE
Hyperion Essbase
Oracle Financials
Microsoft Office Applications (Advanced)
SKILLS / ACCOMPLISHMENTS
Japanese (Fluent)
French (Basic)
Completed “The Pilgrimmage of the 88 Temples of Shikoku” – circumventing the fourth largest island of Japan – over 800
miles in 42 days
HONORS
A.I.E.J. Scholarship, Waseda Universtiy
Gordon Lovell Memorial Scholarship, Colgate University
Honors in East Asian Studies, Colgate University
KENNETH R. HINSON
108 CEDAR VIEW DRIVE
IRMO, SC 29063
PROFESSIONAL
EXPERIENCE
803-413-4054
[email protected]
NELSON MULLINS RILEY & SCARBOROUGH, LLP
COLUMBIA, SC/USA
ASSOCIATE ATTORNEY
September 2002 – Present
– Serve as lead associate on numerous litigation matters, including: take and defend
depositions of witnesses, argue motions, manage discovery, collect and analyze client
documents, and serve as day-to-day client contact, among other things.
– Participate in four nation-wide pharmaceutical and medical device litigation matters.
– Manage more than 40 attorneys, both junior and senior to me, in several large scale
document review projects.
– Serve as lead associate on a nearly $17 million subrogation matter, including having
primary responsibility for the lost business damages analysis.
– Engage extensively in all aspects of several large federal securities class actions and a
state environmental contamination class action.
– Try to verdict as lead counsel 35 magistrate court cases, including five jury trials.
– Member of both the Associates and Recruiting Committees by request of chairperson.
BAYERISCHE MOTOREN WERKE, A.G. (BMW)
MUNICH/GERMANY
INTERN, International Management Training Department
– Developed international business training materials for education of internal managers.
PROFESSOR JOHN LOPATKA
COLUMBIA, SC/USA
RESEARCH ASSISTANT
– Edited articles and researched various antitrust and trade regulation issues.
SENATOR STROM THURMOND, U.S. SENATE
WASHINGTON, DC/USA
DEPUTY PRESS SECRETARY
February 1998 – August 1998
PRESS ASSISTANT
June 1996 – February 1998
− Wrote and edited hundreds of speeches, press releases, and announcements.
− Responded to inquiries from the international, national, state, and local news media.
EDUCATION
JURIS DOCTOR, May 2002. GPA: 3.475 / 4.0
Member, USC Student Senate.
COLUMBIA, SC/USA
THE DARLA MOORE SCHOOL OF BUSINESS
INTERNATIONAL MBA (IMBA)
University of South Carolina, May 2002. GPA: 3.9 / 4.0
President, MIBS Student Association.
COLUMBIA, SC/USA
CARL DUISBERG GESELLSCHAFT e.V. (CDG)
COLOGNE/GERMANY
Intensive language, culture, and business environment courses, Summer 2001.
CLEMSON UNIVERSITY
BACHELOR OF SCIENCE, August 1996. GPA: 3.4 / 4.0
Economics; Concentration in Legal Studies.
CLEMSON, SC/USA
BAR ADMISSIONS South Carolina (2002); United States District Court for the District of South Carolina (2002);
United States Court of Appeals for the Fourth Circuit (2002).
LANGUAGES
English: Native
German: Fair
COMPUTER
Microsoft Office, Westlaw, Lexis-Nexis, Attenex, ClareVergence, Relativity, RingTail,
Concordance, IPRO, CaseMap and LiveNote.
PERSONAL
Finisher, Marine Corps Marathon; College sports (Clemson); Drummer; Travel (Europe).
TOD T. HUGHES
712 Holly Drive • Bartlett, Illinois 60103
Cell: (630) 965-8769 • Home: (630) 483-0884 • [email protected]
www.linkedin.com/in/tthughes
DIRECTOR OF MARKETING / SENIOR PRODUCT MANAGER
Marketing and product management professional with more than 20 years of experience and an
outstanding track record of successfully marketing services and developing and launching innovative
products. Create and implement strategic marketing and product development plans, working with
creative teams, partners and other key stakeholders to generate new business. Manage campaigns,
coordinating efforts in diverse mediums with cross-functional teams. Areas of expertise include:
Leadership • Strategic Planning • Marketing • Product Development • Product Management
Project Management • Analysis • Innovation • Campaign Management
Financial Services • Market Research • Alliance Partnerships • Creative Development
Product Integration • Competitive Intelligence • Sales Tool & Collateral Development • Pricing
BANCO POPULAR NORTH AMERICA, Rosemont, Illinois • 1993-2008
Leading financial services institution that is a subsidiary of Puerto Rico-based Popular, Inc., which has
more than $3B in revenue and over 13K employees worldwide.
Vice President & Product Manager, National Marketing, Consumer Loans (2004-December 2008):
Managed consumer loan portfolio of products, developing and implementing strategies to increase
business via branch network and marketing channels. Developed new products and oversaw Product
Manager in charge of business credit card portfolio. Directed training, pricing and rates management
activities. Played key role in development and implementation of marketing and communications
initiatives, creating sales tools, collateral and web content. Coordinated mortgage division marketing
efforts.
Key Accomplishments:
• Devised and managed all facets of major promotional campaigns, including budgets, tracking, vendor
management and fulfillment; garnered 225% of dollar goal and drove $21M increase in sales.
• Created web-based tool that allowed customers to obtain valuation online; 5% subsequently applied
for home equity loan services.
• Developed innovative home equity loan product and launched programs to provide personal
installment loans and address credit needs of applicants who did not meeting lending criteria.
• Worked with creative teams to develop special presentation packets to obtain condominium and new
housing development business in New York and Florida.
• Launched credit card programs, coordinating marketing activities with multiple business units to reenter the direct issuer market.
Product Manager, National Marketing, Consumer Deposits (2000-2004): Developed new products
and managed deposit products, including checking, savings and retirement accounts as well as branch
auxiliary services and safe deposit boxes. Developed and launched value-added service programs to
increase fee income. Conducted training. Managed rates and pricing. Directed promotional campaigns
and communications, creating collateral and sales tools and developing and maintaining web content.
Monitored competitors. Ensured legal compliance. Established and managed vendor relationships.
• Standardized and consolidated products across regions and established new pricing, which increased
efficiency and raised income by approximately $275K.
• Launched new products and services, generating more than $435K in annual fees.
• Created marketing program that maintained customer retention rates and expanded value of service.
• Provided key product support for numerous checking, money market and time deposit promotions.
• Created products to support retirement account product line launch, developing nationally distributed
brochure and participating in bank-at-work development initiative.
Resume
TOD T. HUGHES • Page 2 • [email protected]
2nd Vice President, Deposit & Electronic Banking Products Manager (1993-2000): Managed
consumer deposit products for branch network in New York and New Jersey. Liaised with Regional
Manager to coordinate marketing programs and budgets and measure results, facilitating successful entry
into New Jersey market via acquisition. Played integral role in launch of company’s 1st in-store branches
at regional supermarkets. Directed intern and junior-level product manager, providing coaching and
mentoring.
• Developed programs that generated more than $100M in deposits as well as a variety of products to
appeal to individual consumer groups.
• Devised ATM promotion plan that generated major increase in usage – from 33% to more than 50%.
• Created product strategy and developed content for New York section of Banco Popular de Puerto
Rico’s website.
• Implemented digital printing solution that significant improved quality and reduced costs.
ADDITIONAL POSITIONS
FIRST FIDELITY BANK • 1992-1993 • Vice President, Consumer Banking, Retail Deposit Product
Manager: Managed retail deposit products. Participated on due diligence teams during acquisitions.
Consolidated products for affiliate banks, mapping product features to create a standardized product line.
Launched program that raised deposits by $150M. Participated in product development initiatives.
FIDELITY BANK • 1986-1992 • Vice President, Unit Manager, Deposit Products: Led a team of 3
Deposit Managers as well as an Assistant Product Manager. Directed product management initiatives,
including new product development and promotional campaigns. Provided marketing support for a range
of financial products. Played key role in coordinating campaign that resulted in $300M deposit increase.
CAREER NOTE: Job history also includes an Assistant Vice President of Checking Accounts and
Product Manager position at Fidelity Bank managing deposit accounts and marketing support for the
brokerage group as well as Transaction Accounts Product Manager and Market Research Analyst
positions at Wilmington Trust Company. Details are available upon request.
EDUCATION & PROFESSIONAL TRAINING
Master of Business Administration in Marketing
University of South Carolina, Columbia, South Carolina
Bachelor of Arts in American History
University of North Carolina, Chapel Hill, North Carolina
Proficient in Microsoft Word, Excel, Powerpoint, Outlook
PROFESSIONAL AFFILIATIONS
American Marketing Association
E-Marketing Association
Chicago Interactive Marketing Association
LANGUAGES
Basic Spanish; currently studying to reach fluency level
Resume
Tang-Chieh George Hwang
1300 Crossing Place #632C,
Austin, Texas USA
Cell: 803-622-8419, [email protected]
SUMMARY
Highly-motivated IMBA graduate with a specialization in Strategic Management. Strategic thinker with strong leadership skills, pairing creative vision with
detail-oriented planning. Well-organized and effective communicator with cross-cultural awareness and multiple language skills (English, Mandarin,
Taiwanese, Japanese). Ranked # 2 in Division at the 2007 John Molson International MBA Case Competition.
EDUCATION AND TRAINING
MOORE SCHOOL OF BUSINESS, UNIVERSITY OF SOUTH CAROLINA
SCHOOL OF ECONOMICS AND MANAGEMENT, TSINGHUA UNIVERSITY
BEKKA PROGRAM, WASEDA UNIVERSITY
International Master of Business Administration (IMBA) (3.6/4.0 GPA), Strategic Management
Bachelor of Science, Cum Laude (3.7/4.0 GPA), Computer Information Systems
Outstanding Senior Award of 2004 (Graduating Rank #1 in Major)
Columbia, SC USA
Beijing, CHINA
Tokyo, JAPAN
2007
Columbia, SC USA
2004
EXPERIENCE
ACCENTURE
Consulting Firm
Austin, Texas USA
Consulting Analyst
2007 – 2009
• Performed market competitor analyses and supported delivery of recommendations to the Blue Cross Blue Shield Association (BCBSA) that
detailed the features and functions of Consumer Integrated Healthcare Management Tools for 89 companies
• Conducted strategic industry research to update and develop the next generation of leading-edge standards for BCBSA’s online consumer tools
• Led a 4 member research team in a Business Development proposal for the State of Texas Preferred Vendor RFP
• Deployed a new Global Time and Attendance System for Wal-Mart leading to a 90% reduction in Payroll Costs and $55 million in annual benefits
APPLE INC.
Computer/Electronics Manufacturer
Beijing, CHINA
Summer Strategy Analyst
Summer 2007
• Conducted a benchmark study of the podcast market investigating the major underlying causes and events, contributing to the rise and popularity
of the podcast phenomenon in the United States
• Examined the emerging China podcast market, identifying current key cultural, economic, and market trends to design an appropriate business
model for future podcast growth to drive Apple sales and marketing
• Launched a marketing analysis of the Macintosh “prosumer” segment to determine the customer market size, characteristics, and demand to
evaluate the viability of specialized “prosumer” Apple stores in China
SALEM VENT INTERNATIONAL
Air Ventilation Systems Supplier
Columbia, SC USA
2006
• Led a 3 member team in performing product marketing for Salem Vent’s new product, the “Flipfan”, in the sleeper-cab heavy truck aftermarket
• Developed recommendations for Salem Vent’s management detailing the optimal price point for the Flipfan to be introduced at and the appropriate
distributions channels to pursue that would maximize Salem Vent’s market share in the aftermarket
JTEKT CORPORATION
Steering Gear/Bearings Manufacturer
Osaka, JAPAN
Summer Strategy Analyst
Summer 2006
• Initiated a Global Marketing Competitiveness Research Study to provide an in-depth analysis of competitive markets to further business
development on a global scale
• Analyzed viable options and created summarized reports presented to management that would enable the multi-national company to increase the
total North American Steering Gear market share to 25% by the year 2010
DREAM KIDS NETWORK INC.
English Language Instructor
Private Japanese School
Tokyo, JAPAN
2005 – 2006
TECHNICAL SKILLS
MAC, UNIX, Visio, MS Project, Access, Excel, Keynote, HTML, Java, C++, ITG, TestDirector
PROFESSIONAL/RELEVANT ACTIVITIES
National Scholars Honor Society
Golden Key Honor Society
Upsilon Pi Epsilon Computer Science Honor Society
Pi Mu Epsilon Math Honor Society
Gamma Beta Phi Honor Society
2006 – Present
2002 – Present
2004 – Present
2002 – 2004
2002 – 2004
DOUGLAS INGALLS
1100 Wheat Street #309
Columbia, SC 29201
(202) 374-6477
[email protected]
International MBA candidate with over four years experience in project management, strategic development, marketing and
legislative affairs. Leader of cross-functional teams and process improvements. Effective communicator skilled in research,
development, sales analysis, and creative problem solving.
AT&T, CONSUMER MARKETS
Atlanta, GA USA
Senior Channel Manager, LDP Summer Management Program (Intern)
May - August 2008
Facilitated delivery of the Contact Center Performance Management Project and integration of national sales reports as a
key member of the AT&T LDP Summer Internship program.
§ Analyzed existing reporting resources and recommended the consolidation or elimination of over 100 redundant national
reports saving approximately 300 man hours per week.
§ Analyzed products, forecasted sales and developed national daily reporting tools to monitor and accelerate performance
in 100+ call centers. Produced a weekly eye opener performance report analyzing attainment of sales objectives.
§ Led the data verification process of a new national sales reporting database. Developed matrices comparing legacy
versus enhanced reporting tools to feature benefits of the new system.
UNITED STATES HOUSE OF REPRESENTATIVES
Washington, DC USA
Legislative Correspondent/Legislative Assistant for Congressman Phil English, Pennsylvania March 2005 – June 2007
Advised the Congressman on votes and handled his legislative priorities involving energy,
telecommunications, transportation, small business, agriculture, and grants. Coordinated office correspondence.
n Developed legislation by researching issues, facilitating brainstorming sessions, building stake-holder consensus with
corporate and citizen groups, and creating and leading marketing and implementation strategies.
n Created promotional materials and organized briefings and conferences to discuss and market legislation.
n Restructured office procedures and reduced correspondence costs by 80% and decreased response time by 57%.
n Trained three employees and 18 interns through development of a training manual and peer mentoring program.
Interim Administrative Staff for Congressman Jeff Fortenberry, Nebraska
January – March 2005
Organized and initiated operations for a new Congressional office in the US Capitol Building.
n Collaborated with staff and IT vendors to develop and implement a system to manage constituent correspondence and
tour requests. Coordinated office design and construction projects with the Architect of the Capitol.
PEAK PERFORMANCE
Greenville, SC USA
High and Low Ropes Course Coordinator
March 2000 – June 2003
Designed programs and led groups through a series of teambuilding challenges that enabled participants to grow at team
and individual levels by exploring risk, leadership, communication, problem-solving, and coaching.
§ Wrote training manual for new facilitators and firm’s employee policy and procedures guidelines.
EDUCATION
Concentration in Marketing and Global Management
AVX/Kyocera and IMBA Fellow, German Track Representative
SIT- SPRACHINTITUT TÜBINGEN, January - March, 2008
CDC- CARL DUISBERG CENTREN, April 2008
Intensive German Business Language Training
FURMAN UNIVERSITY
Bachelor of Arts. Major in Political Science
Course Concentration in Economics and History, Palmetto and Hendricks Scholar
LANGUAGES
IT SKILLS
Columbia, SC USA
July 2007 - May 2009
Tübingen, GERMANY
Köln, GERMANY
Greenville, SC USA
June 2003
ENGLISH: Native
SPANISH: Basic Reading
GERMAN: Basic Reading and Verbal
MS Word, Excel, Access, PowerPoint, Outlook, PhotoShop
Melissa Jimeno
+1 (307) 871-3352
[email protected]
Bilingual international MBA candidate with experience working in Latin America and Asia. Focus on finance, business
development and sustainability. Strong communication skills have aided the successful organization of cross-border
projects, leadership of diverse teams and development of standardization processes.
EXPERIENCE
COLITE OUTDOOR LTD.
Tegucigalpa, HONDURAS
Summer Marketing Associate
Completed operations and marketing based projects focused on improving regional and local efficiencies.
n Organized data collection over six regional markets and coordinated with an outside agency in the
implementation of a regional database.
n Revamped company website to improve communication with potential clients.
n Increased regional brand presence through the creation of marketing materials.
n Completed financial analyses prior to project implementation.
FOOD BANK OF SWEETWATER COUNTY
Rock Springs, WY USA
Administrative Maintenance Assistant
Organized weekly food distributions for at-risk families, wrote grant proposals, prepared distribution reports.
n Contributed to securing and dispersing over $85,000 in grant monies.
n Prepared and presented budget of $350,000.
n Optimized database to insure quality of information.
n Identified new clients and helped expedite services.
NOVA GROUP LTD.
Osaka, JAPAN
English Instructor
September 2005 – October 2006
Implemented effective web based instruction to Japanese students of all ages and abilities.
n Increased client base, contributing an extra ¥8.880.000 in revenues.
n Taught short demonstration lessons to encourage potential clients.
AEMET LOGISTICS LTD.
Associate
Created dual-language manuals to be used in domestic expansion.
n Facilitated standards in business practices.
n Implemented supply chain management and import consolidation methods.
Santiago, CHILE
September 2003 – December 2003
EDUCATION
Darla Moore Fellow
Intensive business and language training
Columbia, SC USA
May 2009
Guadelajara, MEXICO
January 2008 – April 2008
LAKE FOREST COLLEGE, Magna cum Laude
Bachelor of Arts: Economics and Spanish
IT SKILLS
ACTIVITIES
MS Excel (including STATPro), Word, PowerPoint, Access, Internet, STATA
Moore Association of Graduate Women (MAGW), Net Impact
Lake Forest, IL USA
May 2005
VINOTH KUMAR JOHN-PETER
(732) 766-9037
[email protected]
__________________________________________________________________________________________________
Innovative MBA candidate with strong professional operations experience in the financial, IT, health care and
automotive industries. Proven success in orchestrating cross-functional teams in diverse geographic areas.
Consulting expertise using CMMI, Lean and Six Sigma principles to meet deliverables within the corporate
strategic framework. Extensive project management experience and excellent interpersonal communication skills.
QUALIFICATION HIGHLIGHTS
q Six Sigma Green Belt, CMMI
q Data Mining and Analysis
q Training modules and Business development
q Process Re-engineering and Business analysis
q Certified Software Test Engineer (CSTE)
q Associate, Annuities Product and Administration (AAPA)
q Multilingual including French
q Project management tools
AVANTALION INTERNATIONAL CONSULTING
Freelance Consultant
• Develop target process documentation for product standardization.
GERMANY/INDIA
February 2009 – present
JOHNSON & JOHNSON
Columbia, SC USA
Six Sigma Graduate Consultant
• Performed process improvements which resulted in annual savings of $1.2M.
• Implemented Lean Six Sigma principles in a distribution environment to reduce labor costs by 20%.
• Constructed a simple forecasting model to increase visibility and assist in proper labor allocation resulting
in labor utilization improvements of 15%.
• Participated in and lead a change management team that implemented new policies and procedures to assist
in the transition phase of the project
DAIMLER AG
Berlin, GERMANY
Project Management Strategy and Business Process Intern (Financial Services)
• Streamlined business process to be implemented across 40 countries.
• Devised a centralized dashboard enabling real time transparent communication of Critical To Quality
(CTQ) metrics.
• Increased productivity by 10% by mapping departmental interdependencies on data flow.
COGNIZANT TECHNOLOGY SOLUTIONS
INDIA/JAPAN/USA
CLIENT: Metropolitan Life Insurance Company
Business Strategy Consultant, Cognizant Project Associate, USA
Project lead for both “on shore” and “off shore” members of the Cognizant consulting group.
• Coordinated a global team of 14 consultants responsible for a $2M business segment.
• Increased productivity by more than 20% through process implementation training campaigns.
• Performed User Acceptance testing for IT based insurance products.
Vinoth Kumar John-Peter
page 2
MetLife & Travelers Financial Integration offshore Lead, Cognizant Project Associate, India
Performed audits and ensured Sarbanes Oxley compliance for integration of MetLife and Travelers Products.
• Orchestrated live/virtual training of 300+ associates; managed team of 26 consultants.
• Designed the training program for different modules: business analysis, resource estimation.
• Initiated $1M of new business proposals for business development; recognized for performance with
“Certificate of Excellence.”
• Mentored and Lead CMMI Level 5/Six Sigma offshore process improvement projects.
• Performed team assessments and performance appraisals.
Process Consultant, Cognizant Programmer Analyst, USA, India
Provided Quality Assurance (QA) strategy and process consulting for Life Insurance business.
• Automated claims processing resulting in 30% productivity increase, while decreasing costs by 15%.
• Developed project management and resource tracking tool for accurate budgeting and planning.
• Facilitated global knowledge transfer process and change management.
CLIENT: Manulife Financial
Process Consultant, Cognizant Project Associate, Tokyo, Japan
Created thorough current and future state business models using process optimization techniques.
• Developed metrics-based utility to appropriately identify resource utilization effectiveness.
• Developed business contingency plan and tracked risk status throughout the project execution.
SPEAK ENGLISH Inc.
Professional communication and Etiquette Development trainer
Chennai, INDIA
May 2003 – October 2003
EDUCATION / CERTIFICATIONS
Columbia, SC USA
May 2009
Project: Johnson & Johnson-Global Distribution Center Six Sigma Process Improvement -Green Belt
UNIVERSITY OF MADRAS
Bachelor of Engineering, Electrical and Electronics: Honors College Graduate
Sonoco Certified Six Sigma Green Belt
Certified Software Test Engineer (CSTE)
Associate, Annuities Product and Administration (AAPA)
Cognizant Certified Professional in Annuities (CCP) and Life Insurance Products
IT SKILLS
Applications: MS Office Suite, Project Plan, Visio, Excel, Access SharePoint, PhotoShop
Process Improvement Tools: SimQuick, ARIS
Quality Control: SAS, SQL, Mercury’s Test Director, Quality Center
Chennai, TN INDIA
April 2003
Columbia,SC USA
Atlanta,GA USA
Atlanta,GA USA
Chennai, INDIA
Nolen Phillip Johnson
Amman, Jordan
+ 962 7 9735-2913
[email protected]
Internship Language: Arabic
Citizenship: United States of America
OBJECTIVE: To obtain an operations or sales internship with a consumer goods, tourism or export oriented company.
EXPERIENCE
MADISON METROPOLITAN SCHOOL DISTRICT
Madison, WI USA
BILINGUAL RESOURCE SPECIALIST
August 2006 - June 2007
Acted as the liaison between Wright middle school and more than 40 Spanish-speaking families, and as a teacher’s aide
for an economically and ethnically diverse student body.
§ Monitored the academic progress of more than 40 ESL students in order to give detailed regular reports to their
parents and alert school support staff to potential problems.
§ Trained more than 25 members of the school’s staff on Hispanic cultural issues and proper interpretation procedures.
§ Developed and facilitated quarterly workshops for students on academic related topics such as study skills,
organization, and test taking tips.
HY CITE CORPORATION
Madison, WI USA
DISTRIBUTOR SERVICE SPECIALIST
Performed role of communicator and general problem solver between Hy Cite Finance Corporation and Spanishspeaking direct sales personnel.
§ Established written competency targets for new hires to follow, enabling trainers and trainees to more efficiently
achieve completion of the training process.
§ Trained more than 20 direct sales personnel how to properly use the company website to place orders, resulting in a
more productive use of distributor service specialist labor.
§ Selected by company management to act as Distributor Service Specialist for new business line.
US PEACE CORPS
Gaza, Mozambique
HIGH SCHOOL ENGLISH TEACHER
December 2003 - December 2005
Engaged in all duties involved in English education, from curriculum development and classroom instruction to testing
and evaluation.
§ Created and implemented a sixty-page African-American history curriculum in Portuguese.
§ Developed and facilitated local language and culture workshops for more than 60 Peace Corps volunteer trainees.
EDUCATION
Columbia, SC USA
May 2010
Darla Moore Peace Corps Fellowship
UNIVERSITY OF JORDAN LANGUAGE CENTER
Amman, Jordan
September 2008 - January 2009
16 hours per week Modern Standard Arabic studies.
ALIF LANGUAGE CENTER
Fez, Morocco
January 2008 - July 2008
480 hours of intensive classroom training in Modern Standard Arabic.
UNIVERSITY OF WISCONSIN - MADISON
Madison, WI USA
May 2003
Bachelors Degree
Kemper K. Knapp Scholarship
LANGUAGES
IT SKILLS
ENGLISH: Native
SPANISH: Excellent
MODERN STANDARD ARABIC: Intermediate
MS Office (Word, Excel, Power Point): Excellent
PORTUGUESE: Excellent
COLLOQUIAL JORDANIAN ARABIC: Beginner
Agresso Accounting Software: Good
INTERESTS
Film, Books, Travel, Hiking, Swimming, Fine Dining, Dancing
WENDELINE A. JONGENBURGER, IMBA
6328 Goliad, Dallas TX 75214
713/569-7051
[email protected]
EXECUTIVE PROFILE:
Seasoned leader in creating strong operational teams in diverse and/or geographically separate entities.
Ability to apply knowledge and exceptional expertise in financial, legal, PR and marketing disciplines and
their operational interdependencies into designing synergistic systems. My teams are inspired and
motivated to achieve aggressive goals. Global business operational perspective through exposure to
diverse business protocols and cultures. Proven success at identifying and developing new markets and
business opportunities, building and maintaining strong relationships, negotiation of contracts, and
execution of large projects across various industries in both domestic and international environments.
KEY COMPETENCIES:
Global Operations Management
Public Relations
Marketing Campaigns
International Expansion
Fluent Spanish
Space Planning/Design
Strategic Planning
Contract Negotiations
Budget/Cost Control
Legal/Financial Risk Management
Network Development
Business Development
PROFESSIONAL EXPERIENCE:
2008-2009
Susan G. Komen For the Cure/Breast Cancer Foundation – Dallas, TX
• VP, Affiliate Relations
Responsible for the communications, collaboration, compliance and revenue generation of the 123
domestic affiliates of the Susan G. Komen network
ü Accountable for $30 million affiliate payment to national foundation (60% of Komen revenues)
ü Re-organized headquarters affiliate support team focused on team synergy, alignment of skills, and
identifiable goals
ü Created culture of compliance in the affiliate network
ü Expanded Komen representation in new counties
ü Created interdepartmental synergies at Headquarters resulting in improved support to the network
1996-2008
University of Texas M. D. Anderson Cancer Center – Houston, TX
• Director, International Business Development
• Director, International Patient Programs
• Manager, International Patient Center
Responsible for the strategic development of international programs, budgets, operations, human
resources and space. Business Director for $110 million in annual revenue. Provided leadership for a
multi-lingual and multicultural group serving 2,500 international patients/year.
ü
ü
ü
ü
ü
ü
ü
Contributed more than $25 million to net margin (profit)
Grew international patient inquires to more than 3,000 annually
Led successful recovery of lost revenue with strategic crisis management of post 9/11 issues
Identified Japanese target market and grew patient volume 60% over 5 years
Secured industry grant of $5 million for education, PR and marketing efforts in Japan
Grew Canada patient volume to second largest market earning $5 million in revenue
Supported outreach to 4,200 journalists over 3 years resulting in 325 million impressions. Launced
inaugural journalist event at U. S. State Department Foreign Press Center.
ü Developed innovative patient transaction for CITGO: $1 million in annual patient revenue
Wendeline Jongenburger
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ü Achieved international revenue goals thru successful contract negotiation of pricing and payment
terms with foreign governments, institutions and insurance companies
ü Created first foreign offices in Toronto, Istanbul, and Dubai. Designed solutions to legal, real estate
and cultural challenges.
ü Consolidated disparate operations, redesigned process flow that improved employee and patient
satisfaction and optimized administrative and operational processes
ü Recognized with the 2002 Premier Patient and Guest Services Innovator Award
ü Pioneered first international referring physician survey
ü Increased international payments by 16% through re-engineered collection management process
ü Designed proprietary intellectual product for development of consulting revenues
ü Led development of foreign language websites with independent URLs resulting in increased patient
volume from international markets
1994-1996
Moore, Tyler and Company – Houston, TX
• Senior Litigation Consultant
Researched, analyzed, and developed expert witness testimony, and wrote attorney work product.
Assisted legal counsel in planning and development of litigation strategy before and during trial.
Identified SEC reporting violations, accounting and auditing issues. Evaluated GAAP application of
financial statements. Calculated damages from contract breach, securities fraud, professional negligence,
lost profits, and personal injury.
ü Prepared plaintiff position case resulting in $81.3 million award at trial
ü Prepared plaintiff position case resulting in $20 million settlement
1989-1992
Chase Manhattan Bank, N.A. (CMB) – Madrid, Spain
• Second Vice President and Manager, Risk Asset Management Division
Instituted processes to address financial and legal issues for problem loans of local and Spanish overseas
borrowers. Managed the development and work of finance and credit analyst team. Interviewed, selected,
and supervised candidates for the credit training program who were consistently at the top of their class of
European classmates.
ü Wrote information memorandum for $22 million loan syndication for Lineas Aereas Canarias which
led to $8 million over subscription – first aircraft secured-financial for a Spanish carrier
ü Analyzed and wrote credit loan request for $93 million term loan for Comunidad de Murcia that
earned $145 million over 20 years
ü Project manager of exploratory team for new business opportunities in Andorra tax haven
1986-1989
Chase Manhattan Bank, N.A. – New York City, NY
• Assistant Treasurer, Credit Audit Division
• Officer, Credit Audit Division
• Candidate, Entry Professional Development Program
Evaluated political, economic, and business trends in target countries and viability of acquisitions.
Implemented new credit policy and procedures of the institution through internal consulting. Analyzed
financial structure and product needs for 150 CMB corporate clients in over 25 industries. Evaluated loan
quality, management expertise, business strategies, new financial products and credit administration
standards of CMB branches in 11 countries.
ü Appointed Examiner-in-Charge for largest international audit the bank conducts. Generated
proposals for senior management’s use in loan portfolio management and strategic planning.
EDUCATION:
International Master of Business Administration: University of South Carolina, Columbia
Bachelor of Business Administration, Economics and Finance: Baylor University, Waco, Texas
Ganesh K Kandarfale
Columbia, SC 29208
+1 (803) 466-4915
[email protected]
International MBA candidate with concentration in Operations Management and International Business. Experience
in Information Systems, application software development, and engineering in Process Instrumentation and
Automation. Strengths include analytical skills and operating in challenging global organization structures and
diverse work cultures. Fluent in English.
EXPERIENCE
PANASONIC AUTOMOTIVE SYSTEMS COMPANY OF AMERICA
Peachtree City, GA USA
Supply Chain Management Intern
Actively involved in the planning team for Production Purchasing department, and worked in co-ordination with IT
and Accounting departments. Actively involved in a company-wide project focusing on analyzing the financial data
and helped identify areas to cut costs.
n Established a system database for analyzing the indirect expenses incurred throughout the facility, thus giving
insights into cost reductions/savings.
n Introduced and maintained an Expedite Shipping Authorization system to analyze and cut down shipping
expenses throughout the facility.
n Successfully managed four vendors (more than 50 electrical and mechanical commodities) by maintaining
optimal inventory levels and low logistical expenses.
TECHNOSOFT COMPUTERES LTD
Pune, Maharashtra, INDIA
Software Engineer
July 2005 – May 2007
Integral part of an application software development team; actively involved in project planning, execution and
offline implementation.
n Successfully implemented first live project within the timeline with significant quality improvement.
KIRLOSKAR OIL ENGINES LTD
Trainee Engineer, Manufacturing Process Engineering
August 2004 – February 2005
Engineering Project: Design of Programmable Logic Control (PLC) based Control Panel
§ Actively involved in the project planning, market research for materials and available PLCs, and the successful
final implementation of the control panel designed.
EDUCATION
Capstone Consulting Project: Claims Process Improvement for Colonial Life Insurance
Candidate for Six Sigma Green Belt certified by Sonoco Products Company
D Y PATIL COLLEGE OF ENGINEERING, University of Pune
Bachelor of Engineering, Instrumentation and Control Engineering
IT SKILLS
ERP System, Business Intelligence Software
Office Applications: MS Office: Excel, Access, Word, PowerPoint
Programming: VB, C/C++, Java, SQL, HTML
Operating Systems: Windows 98/2000/XP
Infosys Foundation Course
DOEACC’s O-Level Certificate “Business Programmer”
Columbia, SC USA
May 2009
November 2008
May 2005
HEMANTH KARUMANCHI
1227 Barnwell Street, Apt #31
US Mobile: +1 (773) 791 3379
[email protected]
PROFESSIONAL SUMMARY International MBA student with strong analytical & quantitative skills and expertise in
developing/implementing business models and proven strong research capabilities. Achieved success in handling large projects with
multinational companies.
EXPERIENCE
DOOSAN INFRACORE
Statesville, NC
Strategic Marketing Intern
Developed new business models and assisted company in strategic projects including brand migration, new product launches,
channel analysis, Long range strategic planning as well as identifying possible companies for acquisitions.
n Developed a new business model with cash flow analysis based on telematics which would generate company an annual
revenue of $2.5M.
n Developed a competitive intelligence report on Indian Generator market for launching company products in India.
n Analyzed and developed a new channel & distribution for launching of Mobile Video Surveillance security systems.
n Prepared a complete market survey and an intelligence report on truck mounted equipment (TME).
n Analyzed and identified possible generator manufacturing companies in Asia Pacific for acquisitions/merger.
n Assisted and coordinated with various product mangers in preparation of the company’s long range planning.
DELTA AGRO CHEMICALS
Hyderabad, INDIA
Operations Executive
May 2006 - May 2007
Coordinated and integrated work procedures and business principles for newly acquired subsidiary of Prasad Seeds.
Implemented business models for successful and efficient plant operation.
n Achieved 18% reduction in operating cost through improved work force efficiency and inventory management.
n Implemented customer centric strategy to improve service and work flow process by interacting with clients such as Indian
Oil Corporation and Chennai Petroleum Ltd.
n Achieved the reduction in the production cost by 12% thereby increaseing the overall production by 20%.
n Controlled and coordinated cross-functional teams by synchronizing work functions in the plant.
Operations Engineer, PRASAD SEEDS PVT LTD. (May 2005 – May 2006)
Planned and coordinated daily plant operations. Analyzed and resolved bottlenecks.
Served as liaison to government departments and multinational clients with materials planning and purchasing authority.
n Supervised installation/commissioning of seed processing units for Pioneer Hi-Bred International, a Dupont subsidiary.
n Reduced materials purchasing cost by 14% by identifying new potential suppliers in the building of the new processing plant.
n Handled storage and processing of 30,000 metric tons of corn seed and 6,000 MT of rice paddy for multinational clients
Monsanto and Bayer Crop Sciences.
n Managed entire day-to-day shop floor activities for Monsanto and Bayer seed processing plants.
n Coordinated with the MNC’s executives of all plants in developing and implementing industrial safety standards.
EDUCATION
PSG COLLEGE OF TECHNOLOGY, Anna University
Bachelor of Engineering in Electronics and Communications
LANGUAGES
IT SKILLS
ACTIVITIES
ENGLISH: Excellent
HINDI: Native
TELUGU: Good
TAMIL: Intermediate
MS Excel, Word, PowerPoint, Project
Technical:
C++, Unix, Linux, Solaris, Windows
Chess, Badminton, Volunteer with Art of Living organization
Columbia, SC USA
May 2009
Coimbatore, INDIA
May 2005
ADAM KICE
551 River Hill Circle, #733, Columbia, SC 29210
803.771.1542
[email protected]
International MBA candidate with 10 years of professional experience including almost six years in private sector engineering
design/development and business/management development, and three years in government air quality/environmental
regulatory work. Strengths include successful completion of complex assignments, team building, problem solving skills, and
ability to work in global environments.
EXPERIENCE
SIEMENS VDO–global supplier of automotive electronics and mechatronics
Wuerzburg, GERMANY
Business Development Intern
Provided creative educational solutions for international engine cooling division.
§ Developed e-learning materials related to electric motor drives for global division employees.
§ Created training materials and presentations for division managers on developments in the industry.
§ Assisted with translation of English and German business documents as needed for co-workers.
GOODYEAR TIRE & RUBBER–one of the world’s leading tire companies
Topeka, KS USA
Accounts Payable
February 2006 – April 2006
Utilized SAP accounting software to process daily invoices.
n Resolved hundreds of internal and external accounting issues by contacting Goodyear buyers and suppliers.
n Developed Excel software to improve tracking of hundreds of daily invoices.
KANSAS STATE DEPT. OF HEALTH AND ENVIRONMENT (KDHE)
Topeka, KS USA
Air Permit Engineer - EPA air pollution control
April 2002 – February 2005
Determined applicability of federal and state regulations for 15 “Title V operating permits” related to measurement,
monitoring and control of air pollution through review of application material and performance of complex calculations.
n Issued over 20 air quality permits for various facilities in the State of Kansas.
n Presented permit seminar at a conference hosted by the US Federal Bureau of Waste Management.
n Standardized permit language with database recording permits written by 10 engineers over a five-year period.
KICE INDUSTRIES –industrial air systems, international markets, 200 employees, founded 1946
Wichita, KS USA
Mechanical Engineer
June 1998 – July 2001
Developed detailed designs and specifications on a large product line for air handling and pneumatic components.
Researched and analyzed equipment design specifications on over 100 design proposals.
n Designed new products and delivered functional products for field testing.
n Improved technical drawings by checking accuracy for a 9-person design team.
n Designed conveying systems for grains and plastics using 2 1/2”- 8” conveying systems.
n Reviewed technical specifications to assist 15-person sales team for sales exceeding $10 million per year.
EDUCATION
GLS SPRACHSCHULE
Intensive German Language Training
SIT-SPRACHINSTITUT TÜBINGEN
CDC - CARL DUISBERG CENTREN
Immersion German Business and Language Training
WASHBURN UNIVERSITY, German Language Study, Fall 2005
EUROCENTRES, Intensive language training in German, Fall 2001
WICHITA STATE UNIVERSITY
Bachelor of Science –Mechanical Engineering
CERTIFICATIONS
IT SKILLS
Columbia, SC USA
December 2008
Berlin, GERMANY
May–August 2008
Tübingen, GERMANY
Köln, GERMANY
January–April 2007
Topeka, KS USA
Cologne, GERMANY
Wichita, KS USA
May 1998
Kansas Intern Engineer #12849, Zertifikat Deutsch
Windows XP; MS Word, Excel, PowerPoint, Access
Accounting/ Engineering
SAP, Cadkey 2000, I-Steps, Crystal Reports
Gregory M. Koch
18 Afton Avenue
Greenville, SC 29601
Education
MOORE SCHOOL OF BUSINESS
Master of Business Administration
Overall GPA: 3.75
WOFFORD COLLEGE
Bachelor of Arts
Major: Finance
Finance
Experience
(864) 884 -9099
[email protected]
Cum Laude
Overall GPA: 3.3
COLUMBIA, SC
December 2002
SPARTANBURG, SC
May 1999
THE SOUTH FINANCIAL GROUP
GREENVILLE, SC
Accounting Department
November 2000 – August 2001
• Managed monthly reconciliation of approximately forty accounts for Carolina First Bank and Citrus Bank
• Participated in month end close procedures for Carolina First Bank and Citrus Bank
• Compiled monthly and quarterly financial reports to be distributed to senior management for analysis
HOMEPOINT CORPORATION
GREENVILLE, SC
Finance Department / Order Management Coordinator
July 1999 – July 2000
• Handled all receivables for business to consumer transactions
• Managed accounts payable, fixed assets, and monthly reconciliation of cash accounts
• Converted company asset data and implemented FAS 2000 to manage all fixed asset information for the
company
• Generated monthly and quarterly sales reports to be analyzed by senior management
Real Estate
Experience
NAI EARLE FURMAN, LLC
GREENVILLE, SC
Commercial Real Estate – Sales Associate
March 2005 – Present
• Specialized in the acquisition and disposition of office and industrial properties in the markets of Greenville,
Spartanburg, and Anderson Counties.
COLLIERS KEENAN, INC.
COLUMBIA, SC
Commercial Real Estate – Sales Associate
September 2003 – February 2005
• Focused on the acquisition and disposition of retail and user properties in both Lexington County and the
Greater Columbia Metropolitan areas of South Carolina
Other
Experience
CAROLINA FIRST BANK
Bank Teller
MYRTLE BEACH, SC
Summer 1998
SCANSOURCE, INC.
Credit Analyst Assistant
Additional
Training
GREENVILLE, SC
Summer 1997
COMMERCIAL INVESTMENT REAL ESTATE INSTITUTE COURSES:
• CI-101, Financial Analysis for Commercial Real Estate, Atlanta, GA
• CI-102, Market Analysis for Commercial Investment Real Estate, Atlanta, GA
• CI-103, User Decision Analysis for Commercial Real Estate, Atlanta, GA
Activities
• National Association of Realtors
• Greater Greenville Association of Realtors
• Meals on Wheels
• Intercollegiate Soccer
• South Carolina Association of Realtors
• United Way Loaned Executive
• Kappa Alpha Order
• Greenville County Museum of Art Young Collectors
IT Skills
Proficient in MicroSoft Office Word, Excel, Outlook and PowerPoint
ANDREW F. KOHLER
Morris Plains, NJ 07950
phone: (973) 285-9926
e-mail: [email protected]
SUMMARY
Customer-focused Category Management Professional with diverse Sales and Marketing background in
CPG industry. Successful track record in Category Management, Customer Collaboration, Shopper Insights
and Business Analysis. Effectively partners with cross-functional and Customer teams to improve Category
performance by leveraging Category/Consumer/Shopper Insights and analysis. Excel power user with
excellent data mining, interpersonal and communication skills. Spanish fluency and International experience
in Mexico, Spain and Chile. Earned eight awards for outstanding contributions, with expertise in:
w Category Management
w Insight and Data Analysis
w Selling Story Development
w Market Research Collaboration
w Project Management
w Communications/Presentations
w Sales Planning
w Brand Marketing
w Warehouse Club Sales
KRAFT FOODS/NABISCO
1993 to 2008
Senior Manager, Shopper Insight & Linkage, Kraft Snacks/Cereal Sector, East Hanover, NJ (2008)
Leveraged Insights and Headquarter/Field Linkage to drive Kraft Initiatives with Customer Teams for $2.7B
portfolio, while translating research and analysis into actionable recommendations for Category growth.
w Developed 2009 Snack Nut Aisle Reinvention presentation and analysis tool for critical corporate nationwide initiative, enabling Kraft sales teams to expand Nut Category and Planters shelf space.
w Identified, prioritized, and gained alignment on sales research projects through developing Knowledge
Gap analyses, and leading regular meetings to discuss with stakeholders.
w Played a leading role in seeking relevant sales insights by collaborating with Market Research teams to
develop parameters for Shopper Intercepts, Shelf Audits, on-line focus groups, and store tests.
w Successfully defended Planters from losing share to JIF nut introduction with powerful response story.
w Led Nut Shelving Best Practices training with Field Sales at Kraft 2008 Snack & Beverage University.
w Gained credibility and acceptance with Target new category manager by presenting Nuts 101 deck.
w Leveraged Clarity of Offering analysis to proactively recommend replacing Kraft SKUs at Wal*Mart.
Customer Development Insights Manager, Kraft Snacks/Cereal Sector, East Hanover, NJ (2002 to 2008)
Drove Kraft Initiatives for $1B+ portfolios by supporting Field with Category Management and Insights,
including Category Reviews and Best Practices on Shelving, Assortment, Pricing, and Merchandising.
w Improved Kraft item execution by creating over 100 Category and Consumer focused selling stories.
w Reduced distribution voids on core Kraft items by leading cross-functional teams to develop item
distribution priorities, and creating Field templates to identify distribution gaps and $ Opportunity.
w Received Planters “Hats Off” and Post “Two Spoons Up” Awards for 2008 Category presentations.
w Protected Planters shelf space from encroachment by Emerald nuts with compelling response story.
w Spearheaded Kraft U.S. category management best practices sharing during assignment with Kraft
International (Sep–Dec ’05) by facilitated trainings and developing Kraft Sales Tool Recommendations.
w Led “WINsights” training with Customer teams to build analytical skills on Nuts and Cereal categories.
w Presented “Cereal 101” training to educate Field Sales at Snack & Cereal University.
w Recognized by Confections Division with a “People’s Choice” Award for developing “Must Have” SKU
priority process and a Kraft ABCD award for “Sweeten the Mix” Aisle Management story.
w Distinguished by Customer Development Organization with IMPACT Award for exceptional insights.
w Secured three Progressive Grocer Awards for Kraft by submitting analyses on Nut and Cereal items.
w Collaborated with numerous Customer teams to provide insights and analysis to address opportunities.
w Awarded for playing key role in process of Kraft Confections Divestiture to Wrigley.
ANDREW F. KOHLER
(973) 285-9926 w [email protected]
Page 2
Senior Associate Brand Manager – Nabisco LifeSavers Division, East Hanover, NJ (2000 –2002)
Performed all Marketing activities for Farley’s and Now & Later $85MM brand portfolio.
w Reduced costs by pruning unproductive SKUS, and identified growth opportunities for bags and tubs.
w Awarded by Senior Management for playing a key role in Farley’s Candy divestiture presentation.
Senior Manager, Customer Planning - Nabisco Headquarter Sales, Parsippany, NJ (1999-2000)
Established strategic direction to improve sales execution and evaluated Field performance. Also hired,
developed, and provided leadership for direct report to perform key analytical and tracking functions.
w Simplified Field bonus calculation process, and implemented partial bonus credit for 90% achievement.
Manager, Business Planning - Nabisco Headquarter Sales, Parsippany, NJ (1997-1999)
Led development of merchandising and distribution priorities, and analyzed results against targets.
w Pioneered templates and procedures for consolidating monthly Field Forecasts.
w Streamlined broker fund allocation process by developing performance-based spending model.
Associate Product Manager – Nabisco LifeSavers Division, Parsippany, NJ (1996-1997)
Developed Marketing Plan and executed re-launch of Customized Miniature Candy business.
w Identified incremental opportunity to expand client base to larger, more profitable customers.
w Executed multi-tiered Direct Mail campaign to create massive product awareness.
Trade Marketing Manager - Nabisco Mexico Subsidiary, Mexico City, Mexico (1994-1996)
Developed Warehouse Club business, and executed Trade Marketing in Grocery and Wholesale channels.
w Profitably grew Nabisco Mexico’s 1995 Warehouse Club sales 600% by implementing club packs,
minimum pallet order quantities, cross docking, back-haul, safety stock & pallet exchange programs.
w Successfully executed trade programs and improved Sales profitability by developing promotion payout
model. Also carried out all facets of national re-launch of Nabisco Biscuit line in Mexico.
Regional Sales Planning Manager – Nabisco Field Sales (Northeast Region), Paramus, NJ (1993-1994)
Executed sales planning and trade promotion analysis to drive Nabisco sales in Northeast Region.
Promotion Analyst - Nabisco Headquarter Sales, Parsippany, NJ (1993)
Evaluated promotional spending effectiveness, identified opportunities, and recommended action plans.
PRIOR EMPLOYMENT
Account Executive - Client Services, Information Resources, Inc. (IRI), Fairfield, NJ
Senior Market Analyst - Corporate Marketing, Sea-Land Service, Inc., Edison, NJ
Assistant Product Manager - International Marketing, Shulton International, Clifton, NJ
EDUCATION
Master of International Business, University of South Carolina, MIBS Program, Columbia, SC
In addition to MBA course work, program included six weeks of business classes at the UNIVERSIDAD EAFIT in
Medellin, Colombia and a six-month marketing internship with UNISYS CORPORATION in Santiago, Chile.
Bachelor of Arts (cum laude): Economics / Spanish, University of the South, Sewanee, TN
Junior Year studies done in Spain at UNIVERSIDAD DE MADRID and UNIVERSIDAD DE VALENCIA.
Honor societies: Omicron Delta Epsilon (Economics), Sigma Delta Pi (Spanish), Order of the Gownsmen (Academic)
TECHNICAL SKILLS
Nielsen Scanner & Panel Data, IRI Analyzer data, Excel, Word, PowerPoint, Access, Outlook
ELENA KOJEVNIKOVA-BLACK, MBA, FRM, LIFA
9231 W. 142nd St.
Orland Park, IL 60462
Telephone: (407) 595-6679
e-mail: [email protected]
MERGERS & ACQUISITIONS AND VALUATION ANALYST
Results-driven mergers and acquisitions and valuation analyst with demonstrated skills
in financial modeling. Solid foundation in accounting and finance, with strong
comprehension of current global economic and business drivers. Known for
asymmetrical thinking and a can-do approach. Business savvy enhanced by extensive
international business experience and first-hand knowledge of other cultures and
customs.
Electro-Motive Diesel, Inc., LaGrange, IL
Senior Corporate Development Analyst, September 2007-April 2009
• Conducted valuation of all acquisition targets and financial modeling of the
company’s strategic development alternatives in international and domestic markets.
• Assembled and managed due diligence teams.
• Assessed strategic fit of potential acquisition targets and strategic partnerships;
estimated acquisition synergies and determined the acquisition walk-away price.
• Developed financial models for valuation of new product launch in Europe and multibillion dollar international tenders; introduced Monte Carlo simulation techniques.
• Managed multiple projects and worked in teams across different departments and
countries; presented the results of the analysis to the Board of Directors.
PCE Investment Bankers, Winter Park, FL
Financial Analyst – Investment Banking and Valuations, April 2006-September 2007
• Built valuation models and prepared valuation reports for tax, gifting, litigation, and
acquisition purposes.
• Developed financial models for ESOP feasibility studies and analyzed financing
structure alternatives for ESOP transactions.
• Prepared pitch books and provided analytical support at all stages of the transaction
process for assigned IB advisory clients, including screening potential buyers (both
strategic and financial).
DME Holdings, LLC, Daytona Beach, FL
Financial Business Analyst, May 2005-March 2006
•
•
•
Reviewed monthly financial reports, prepared statement of cash flow, analyzed
profitabilty by division.
Analyzed the company's potential need for additional debt; monitored the company's
compliance with existing debt covenants; negotiated new credit lines with banks.
Negotiated payment schedules for overdue invoices with major clients; created and
managed in-house collections efforts.
Continued on the next page
Elena Kojevnikova-Black, MBA, FRM, LIFA
Page 2
Société Générale, Regional Representative Office, Baku, Azerbaijan
Assistant to Manager, Commercial Coverage, June 2002-October 2003
• Researched oil and gas, petrochemical, transportation, and banking industries in the
region.
• Participated in client presentations, preparation and negotiation of Project Finance
deals in Azerbaijan.
Wilbur Smith Associates, Columbia, SC
Strategic Analysis Associate, East. Europe and Russia, June 2001-April 2002
• Prepared and presented to the CEO a business development strategy for Europe
and former Soviet Union.
• Assessed economic impact on local community of selected feasibility studies.
Société Générale, Regional Representative Office, Baku, Azerbaijan
Assistant to Regional Representative, January 1999-August 2000
• Established contacts with local stakeholders; researched economic trends and
investment opportunities in the region: oil and gas, petrochemical industry, transport.
Paras International S.A., Baku, Azerbaijan
Business Development Manager, former USSR, November 1996-September 1998
• Conducted industry research and developed the client base for photo products in
former Soviet Union.
EU Tacis Tutoring Program, Baku, Azerbaijan
Consultant, March 1995-June 1996
• Provided management and strategic consulting services to local small businesses.
EDUCATION
Northwestern University, Kellogg School of Management, Chicago, IL
Kellogg Executive Scholars Program, Financial Management track
University Of South Carolina, Moore School of Business, Columbia, SC
Master in Business Administration; Concentration in Int’l Finance, GPA 3.95, May 2002
Azerbaijan State Economic Institute, Baku, Azerbaijan
Diploma with honors in International Economic Relations, GPA 4.0, July 1997
IT Skills:
ACT!; Crystal Ball, Palissade; Bloomberg; Hyperion Strategic Finance;
CapitalIQ; FactSet; Pratt’s Stats; BizComps
Languages:
English: Fluent, Russian: Native, French: Intermediate
Certifications: FRM, LIFA, Level 3 Candidate in the CFA Program; Level 2 Candidate
in the CAIA Program
AMEYA LALE
+1.803.556.0032
[email protected]
Professional experience in global sourcing for a global manufacturing company and in IT consulting for a global
telecom organization. Self starter with excellent analytical, organizational, technical and problem solving skills.
Excel in cross-functional and cross-cultural teams.
EXPERIENCE
STOCK EQUIPMENT COMPANY - global leader in coal processing equipment.
Chagrin Falls, Ohio
Stock Equipment is a member of the Schenck Process Group, Germany.
Global Sourcing Intern
 Reduced cost of a newly designed feeder by 25% through global sourcing.
 Developed a global procurement strategy for commodity acquisition using procurement data analysis.
 Successfully integrated ERP systems for two manufacturing facilities to centralize operations.
 Developed and managed vendors for production of coal feeder and mining equipment.
TECH MAHINDRA LTD.
A global IT integration and consultancy firm for the telecom industry.
July 2006 – June 2008
Project Manager/Single Point of Contact for the British Telecom Account.
 Improved process to manage contracts, project bids and quotations using internal IT systems.
 Organized technical and behavioral training to update skills of 275 employees.
 Designed three new IT systems for management and coordination for 30 projects.
 Maintained and designed internal knowledge management system for Network Design Engineering department.
 Received Individual Award of Appreciation in 2007-08 for exemplary performance in project management.
Technical Associate
Tested and analyzed web based applications for system performance during various peak load scenarios.
 Prepared and analyzed statistical reports and consulted to clients such as British Telecom and AT&T.
 Automated three manual phases of testing cycle; reduced operating expenses by 20% and man-days by six.
 Received “Best Team Award” for SCF Performance Testing project.
EDUCATION
Concentration in Operations Management and International Business
Darla Moore Fellowship, Graduate Assistantship
Columbia, SC USA
June 2008 – May 2010
SIX SIGMA GREEN BELT CERTIFICATION, Project with Johnson and Johnson
Strategic Business Issues and Immersion Classes with focus on
Japan, China, India, North America, Latin America and Europe.
Guadalajara and Monterey, MEXICO
March 2009
MES COLLEGE OF ENGINEERING, PUNE UNIVERSITY
Bachelor of Mechanical Engineering
June 2002 - August 2006
First Prize, final year project at “TechnoQuest06” organized by Confederation of Indian Industries
IT SKILLS
ERP and Technical:
MS Office Excel, Word, Power Point, Access, Outlook, SPSS
Oracle 10g, AUTOCAD, JAVA, UNIX, Load Runner (performance testing)
ACTIVITIES
Member of Moore School of Business Consulting Club, Finance Club, Wine Society
Joshua LeQuire
4121 Rutherford Drive
Charlotte, NC 28210
+1 (980) 230-6050
[email protected]
Bilingual International MBA graduate with diverse background in capital planning/financial planning & analysis, operational
design & improvement, and change management experience seeking a position in capital markets, investments, or
treasury/finance. Skilled in cash flow forecasting, statistical analysis (lean six sigma), performance management, and project
management. Strong communicator with strengths in team leadership and motivation, complex problem solving, data
modeling & reporting, and the ability to quickly master new concepts.
EXPERIENCE
BANK OF AMERICA
Charlotte, North Carolina USA
Vice President, Corporate Workplace Senior Analyst
Managed design and execution of monthly forecasts, annual plan reporting, forecasting accuracy performance metric, and
monthly business-as-usual (BAU) routines for Corporate Workplace (CW) Capital Planning. Lead the transition from
commitment-based to cash flow forecasting for CW Project Management. Generated many ad-hoc analyses on resource
utilization and operational performance for senior executives. Leading a comprehensive end-to-end CW integration project
between Project Management and Transactions & Investments. In process of developing an end-to-end cycle time
performance metric to improve speed-to-market in project execution.
n Attained 100% forecast/plan report utilization and high satisfaction by gathering thorough VOC from stakeholders & partners.
n Realized > 95% forecast completion rate from project managers due to comprehensive training on processes and tools.
n Developed 18% forecasting variance target for 2009 and incremental improvement plan for <10% variance in 2010.
n Reduced error rate to approx. zero for Capital Plan reporting through process improvements and validation routines.
n Uncovered >$10MM in Tenant Improvement Allowance (TIA) obligations owed to the bank that would have otherwise been lost.
n Shortened monthly BAU reporting routine by two days through process improvements. Process automation and new forecasting
tool in 2010 should reduced monthly routine by an additional two to three days.
AVAYA
Paris, FRANCE
Financial Planning Analyst (Internship)
Worked for the finance directors of France and Western and Central Europe (WCE) on projects such as cost & expense
analyses, book-close accounting entry verification, budgeting & planning, controlling, billing, collections, supplier
management, and profit & cost center reporting.
n Created a drill-down management report allowing detailed customer view of $350M annual WCE revenues.
n Researched and applied controlling solution to ensure correct reporting of €4.5M annual subcontracting costs.
n Analyzed €4M monthly accounting entries to verify correct recording of cost/expense elements.
n Completed a comprehensive cost and expense study (FY 2005-2007) for entire French operations.
MEDICAL UNIVERSITY OF SOUTH CAROLINA (MUSC)
Charleston, SC USA
Prospect Research Manager, Office of Development
September 2004 – June 2006
Implemented information systems and strategies directed towards identifying new donors, tracking gift solicitation actions,
managing gift transactions, and financial reporting to stakeholders. Employed data mining/analytics models on top of CRM
data to prospect new donors and re-activate relationships with existing ones.
n Augmented gross revenues by $10M (22%) through applied business intelligence studies.
n Improved the entire prospecting information system, enhancing accessibility and use by 90%.
n Created a financial reporting system, increasing accessible information available to stakeholders by 100%.
BLACKBAUD, INC. (DATA ENRICHMENT SERVICES)
Charleston, SC USA
Account Development Representative
Generated sales for a new division focused on data services. Consulted with clients after sale on effective implementation and
use. Acquired new business through cold calling and electronic marketing media.
n Sold $500K in first year of new division, approximately 33% of all division sales (team leader).
n Achieved approximately 90% customer retention rate through superior customer service.
EDUCATION
Calhoun - Hipp Memorial Fellow, GPA 3.92
Columbia, SC USA
May 2008
IMBA Student Association (Finance Co-Chair)
ESCP-EAP EUROPEAN SCHOOL OF MANAGEMENT
Immersion French Business Language Training
UNIVERSITY OF NORTH CAROLINA
Bachelor of Arts in English and French
Pi Delta Phi (French Honor Society), Dean’s list
LANGUAGES
CERTIFICATIONS
IT SKILLS
Paris, FRANCE
Chapel Hill, NC USA
May 2003
French: Fluent (TEF Niveau 4 B2-CECR) Native Language: English
Leadership in Energy and Environmental Design (LEED) Accredited Professional (AP)
Highly Skilled in: Microsoft Excel, Access, Project, Visio, PowerPoint, & Word; Skire, Primavera
Proficient in: SAP, Hyperion Essbase, Buisness Warehouse, Crystal Reports, IPSOS, Process Model, Clarify,
SalesLogix, Raiser’s Edge, SalesForce, eProject
Joshua Lester
828 Gregg Street Apt. 4
Columbia, SC 29201
+1 (803) 603-9357
[email protected]
• International MBA candidate with finance and marketing experience in large multinational organizations.
Excellent communication and interpersonal skills with cultural competence in international environments.
Successful researching and analyzing possible expansion markets. Experience creatively solving business
development issues. Fluent in German.
EXPERIENCE
THE BMW GROUP
MUNICH, GERMANY
International Strategy and Planning Intern
May 2007-November 2007
Supported the International Strategy and Planning division of BMW Financial Services by working in the Mergers
and Acquisitions department. Involved in researching the automotive fleet market to identify possible acquisition
targets. Supported the integration of two new companies into the BMW Group’s portfolio.
n Supported integration of two fleet companies which brought BMW Financial Services fleet size to over 231,000
units.
n Worked alongside 15 strategy and planning departments throughout the world designing sales brochures and
corporate communication templates.
n Provided market research to senior management for possible acquisition targets.
n Supported new marketing initiatives for BMW Financial Services, including a new image film.
HERTZ EQUIPMENT RENTAL CORPORATION
GREENVILLE, SC
Sales Coordinator
June 2005-April 2006
Directly involved with day to day business operations for rental equipment company. Coordinated territory sales
development, operational training, and daily business reports for the company.
n Initiated and managed all new German contractor accounts associated with the BMW plant expansion, increasing
customer base and revenues.
n Planned and directed a customer appreciation golf tournament, increasing awareness of Hertz in the area.
n Increased revenue by consistently recouping 110% of transportation costs through pricing structure of Hertz.
SPARTANBURG SCHOOL DISTRICT 6
German Teacher
Middle School German Teacher at 3 area middle schools in Spartanburg School District 6.
n Taught 6 German classes a day ranging from beginner to intermediate German..
n Coached 2005 Gable Middle School Basketball team.
n Supported and taught PACT classes to raise student’s standardized test scores.
EDUCATION
SIT- SPRACHINSTITÜT TÜBINGEN
Intensive business and language training in German
WOFFORD COLLEGE
Bachelor of Arts in Intercultural Studies for Business
German emphasis
ALBERT LUDWIG UNIVERSITÄT FREIBURG
Semester Study Abroad Program
LANGUAGES
IT SKILLS
ACTIVITIES
INTERESTS
AWARDS
German: Fluent (Test DaF)
English: Native
Windows XP Microsoft Office, Dreamweaver
PADI Advanced Scuba Diver (2001-Present)
Traveling and Golf
Wofford College Economics Scholarship Finalist 2002
SPARTANBURG, SC
July 2004-June 2005
COLUMBIA, SC
December 2008
TÜBINGEN, GERMANY
January 2007
SPARTANBURG, SC
May 2004
FREIBURG IM BREISGAU, GERMANY
January-July 2003
CHRISTOPHER J. LEWIS
500 Alexander Rd., Apt. 825, West Columbia, SC 29169
+1 (513) 519-5168
[email protected]
Masters of Human Resources Management candidate at the Moore School of Business, University of South Carolina, graduating in
May 2009. HR experience includes recruiting, metrics, and information systems in the high-tech aerospace industry. Utilizes
highly developed analytical and problem solving skills to execute complex projects. Strategic planner with excellent marketing
and project management skills.
EXPERIENCE
NORTHROP GRUMMAN SPACE TECHNOLOGY
Los Angeles, CA
University Relations and Recruiting (UR&R) Intern
Contributed to all aspects of UR&R activities related to intern program, metrics, and websites.
n Researched and developed a ‘social network’ recruiting strategy to attract and source millennial generation candidates.
n Identified recommendations for enhancements to the internal and external college recruiting websites.
n Established UR&R website on internal Wikipedia to engage customers and provide a resource to employees.
n Assessed areas for improvement to the internship program based on stakeholder analysis and benchmarking.
n Performed metrics analysis on college hiring trends through the utilization of applicant tracking software.
MIAMI UNIVERSITY – IT DEPARTMENT
Oxford, OH
Administrative Assistant
Supported IT and Human Resources staff members.
n Managed purchasing records in critical database for deadline sensitive approvals.
n Coordinated Mail Merges for hiring/firings at request of HR Manager.
n Trusted to deliver confidential employee records to appropriate offices.
n Provided feedback and made recommendations for the improvement of new student orientation materials.
DESIGNED LEARNING
Client Relations Intern
Formulated and implemented internet advertising strategy for organizational consulting firm.
n Performed search engine optimization on Google’s AdWords and Yahoo’s Search Marketing.
n Built relationships with customers and conducted follow-up surveys at consulting workshops.
n Served as liaison to copyright lawyers during the acquisition and defense of key properties.
n Integrated and managed customer database in Microsoft CRM.
Oxford, OH
MIAMI UNIVERSITY- ATHLETIC DEPARTMENT
Oxford, OH
Marketing Intern
September 2005 – March 2006
Planned and coordinated sports marketing events during Miami Redhawk football and hockey games.
n Designed unique promotional activities for halftime events at hockey games.
n Organized and executed on-campus marketing activities such as posting signage, passing out fliers, and recruiting members
for a student based sports group named Red Alert.
n Served as key member of a three person marketing team that promoted the achievement of setting an all time attendance
record for Miami hockey (2006).
EDUCATION
Master of Human Resources (MHR), GPA: 4.0
Clevenger Fellowship Recipient
MIAMI UNIVERSITY
Bachelor of Arts in Organizational Communication, Magna cum laude
Galvin Memorial Scholarship and two time Joseph L. Marcum Recipient, Cumulative GPA: 3.84
IT SKILLS
MEMBERSHIPS
ACTIVITIES
Columbia, SC
May 2009
Oxford, OH
May 2007
Windows Vista/XP; MS Word, Excel, Access, PowerPoint; Microsoft CRM, Adobe Photoshop, Dreamweaver,
Microsoft FrontPage, Microsoft Project
Society of Human Resources Management (SHRM), 2006 – present
Executive Board, Webmaster, SHRM at USC, 2007– present
Director of Public Relations, Golden Key Society, Miami University, 2006 – 2007
Volunteer, Hope House for underprivileged children, 2007
Rohit Lokhande
Columbia, South Carolina 29208
+1 (201) 682-0600
[email protected]
International MBA candidate with expertise in marketing analysis in the manufacturing sector and significant
interests in operations. Proven ability to plan and perform industry and competitive analysis. Effective leader with
excellent analytical and problem solving skills.
EXPERIENCE
DOOSAN INFRACORE PORTABLE POWER
North Carolina, USA
Strategic Marketing Intern
Analyzed business models and assisted in long term planning to project growth strategies. Profiled competitors and
developed website.

Assisted industry marketing manager in developing growth strategies and long range plans.

Assessed the Indian standby generator market as part of global growth strategy.

Researched performance data and competitor information on four prospective acquisitions.

Developed a website featuring and individualizing branches in the Asia Pacific regions.

Analyzed business models for truck mounted equipments and provided recommendations for market increase.
OPAL INDUSTRIES
Maharashtra, India
Management Trainee, Marketing Department
August 2005 – May 2007
Key member of a management team that launched operations for a chain of specialty clock stores across India.
 Identified market trends by conducting market research and analyzing customer requirements.
 Analyzed customer surveys producing comparison models on clock type purchases and buyer demographics
which improved placement and pricing strategies.
 Assisted franchiser in selection of site locations, shop opening events and support on product placement.
EDUCATION
Key projects:
Capstone Consulting Project with Eaton Corporation for cost optimization for perpetual inventory.
Candidate for Sonoco Six Sigma Green Belt Certification
SINHGAD COLLEGE OF ENGINEERING, UNIVERSITY OF PUNE
Bachelor of Engineering, Computer Engineering
LANGUAGES
English: Fluent
Marathi: Native
IT SKILLS
Office Applications: Microsoft Office (Excel, Word, Power point)
Programming Language: C, C++, Java, HTML, JavaScript
Database: Microsoft Access, My SQL
Certified in Core Java and Advanced Java (Karrox)
Columbia, SC, USA
May 2009
December 2008
August 2005
Hindi: Native
INTERESTS & ACTIVITIES
 Managed annual Techtalk2k3 Event (2003) which included game development competitions, quizzes, technical
seminars attended by 1300 from 25 colleges.
 Treasurer, Sinhgad College of Engineering, Pune 2003, Annual Event, $5000 budget.
1
EMILY REBECCA LOOBY
+1 (803) 413-8455
[email protected]
Bilingual IMBA candidate with experience in marketing research with a durable goods producer. Highly organized and motivated,
outstanding team facilitation abilities, flexible and adaptive in multi-cultural environments.
EXPERIENCE
MICHELIN
Marketing Intern
May 2008-July 2008
Conducted market and competitive research for the Passenger Car and Light Truck Tire Worldwide Original Equipment
Division.
n Correlated information from an industry database and produced a 90-page report estimating production and sales flow by
region for 2008, 2009, and 2013 encompassing 20 major automobile manufacturers.
n Elevated strategic planning accuracy and cycle time on production and sales forecasts by creating multiple spreadsheet
analyses.
n Developed a CKD spreadsheet to track vehicle parts sale and production path by locale.
n
Analyzed and interviewed European business units to estimate market share and gather qualitative information on the
competitive environment.
INMAN LAND SURVEYING COMPANY, INC.
Columbia, SC USA
Executive Assistant
July 2006 – June 2007
Managed office operations for an eight person surveying and engineering firm.
n Received and processed survey orders, generated invoices, monitored project deadlines, and researched documentation
at area courthouses on over 700 projects.
n Project size ranged from family dwellings to large government contracts, from US$350 to US$10,000.
n Provided excellent customer service and grew rapport and business relationships through direct interaction with clients,
businesses and government agencies.
n Compiled a database of client contacts to initiate a mail marketing campaign.
PASTIME PAVILION CINEMAS, CONSOLIDATED THEATRES, LLC
Lexington, SC USA
Assistant Manager
April 1999 – July 2006
Managed the theatre office, supervised floor operations staff, box office, cashier, projectionist, usher, and concessions.
n Promoted to assistant manager; exercised quick response time, enhanced customer relations and resolved problems.
n Balanced daily cash receipts in excess of $10,000, maintained sales records, and systematically conducted inventories.
n Exercised selective, suggestive, and up-selling strategies successfully increasing direct sales of food products.
n Projected weekly staffing needs and generated employee schedules for 20+ employees operating seven days a week.
EDUCATION
Dubose Fellowship, Case Competition Team Member, NAWMBA Team Leader
GROUPE ESC CLERMONT
Bachelor of Science in Business Administration
Bachelor of Arts in French
Graduated Magna Cum Laude. Phi Beta Kappa. Overall GPA 3.781
Named to “Who’s Who Among Students in American Universities and Colleges”
American Marketing Association. Team Member in Collegiate Case Competition, 2004-2005
UNIVERSITÉ DU MAINE
Courses in French Linguistics, History, and English-to-French Translation
LANGUAGES
IT SKILLS
ACTIVITIES
INTERESTS
Columbia, SC USA
July 2007-May 2009
January-April 2008
Columbia, SC USA
August 2005
Le Mans, FRANCE
January-May 2003
ENGLISH: Native
FRENCH: Proficient in Reading, Writing, and Speaking
Microsoft Word, Excel, PowerPoint, SPSS, and the internet
American Marketing Association, 2004-2005, Swim Team Coach and Lifeguard, Summers 2001-2005
Swimming, reading, running, dancing, and travel
RUIXIAN MA (MONICA)
1520 Senate St, Unit 121, Columbia, SC 29201
+1(803)-546-5784
[email protected]
Goal-oriented, bilingual MHR candidate at University of South Carolina, Moore School of Business with expertise in
talent acquisition and training. Strategic and analytical thinker who demonstrates strong energy, adaptability and
communication skills. Successful in managing HR projects by interacting with various corporation departments,
analyzing talent management system, interviewing and developing high-quality matrix and business reports.
EXPERIENCE
SCANA CORPORATION
Columbia, SC
HR Generalist Co-op
May - August 2008
Provided support and reported to Human Resources Manager of Workforce Planning Department.
§ Researched and analyzed employment procedures and provided suggestions to enhance recruitment efficiency.
§ Completed analysis comparing the current and new version of PeopleSoft (Talent Management System); made
suggestions and discussed how to optimize the updates.
§ Interacted with HRIS department and HR professionals to promote better and wider use of PeopleSoft.
§ Created and updated flowchart and matrix in SharePoint to promote communications within HR departments.
§ Interviewed Customer Service Line Manager and employees, collaborated with all related departments and
developed Standard Operating Procedures for detailed job analyses, training and performance evaluations.
THE HEATING ENGINEERING COMPANY OF TIANJIN COLLEGES AND UNIVERSITIES Tianjin, PR China
HR Clerk
February – April 2006 & August 2006 – May 2007
Provided support for Human Resources Manager.
n Assisted HR Manager and Line Manager in recruiting and training 61 new employees; significantly decreased
hiring time by developing effective sources of recruitment.
n Facilitated recruiting process by improving job analysis, releasing ads, selecting CVs and arranging interviews.
n Arranged orientation and training program for new employees and ensured that they attended.
n Enhanced training effectiveness by designing diverse methods of training and implementing a feedback system.
n Updated the company’s employee database to ensure accuracy of information.
n Alleviated HR Generalist’s work load by assisting with personnel performance evaluations, social insurance and
compensation affairs.
JIAN HUA FOUNDATION LTD. TIANJIN REPRESENATIVE OFFICE
Translator and Coordinator
Served as work liaison between English speaking trainers and Chinese speaking trainees.
n Translated training materials, arranged seminars and interpreted for all activities.
n Assisted American trainers in training 100 Chinese teachers in the special education field.
Tianjin, PR China
June – August 2006
EDUCATION
MISC scholarship
NANKAI UNIVERSITY
Bachelor of English
Tri-A Outstanding Student of Nankai University
LANGUAGES
IT SKILLS
ACTIVITIES
MEMBERSHIP
Columbia, SC USA
May 2009
Tianjin, PR China
June 2006
CHINESE: Native
ENGLISH: Fluent
FRENCH: Good
Vista, Windows XP, Word, Excel, PowerPoint, Outlook, PeopleSoft and Share Point
Recreation Coordinator, USC Friendship Association of Chinese Students and Scholars
Volunteer, Thinking Globally Program at USC
Society of Human Resources Management
MICHAEL MALIK
500 Gills Creek Parkway, Apt. 1302, Columbia, SC 29209
(803) 338-4222
[email protected]
SUMMARY
Master of Human Resources candidate, graduating in December 2008 from the University of South Carolina’s Moore School of
Business, with experience in the manufacturing and retail industries. Expertise includes organizational development, recruiting,
and training. Successfully represented Human Resources department on cross-functional acquisition team.
EXPERIENCE
INGERSOLL RAND CO. LIMITED
Montvale, NJ USA
Organizational & Leadership Development Intern
Heavily engaged in the HR process related to the acquisition of a company with a close date of June 5, 2008.
§ Evaluated salary increases to ensure consistency among current and transitioned employees.
§ Ensured compliance by monitoring and maintaining severance package information and dates for payout.
§ Collaborated on a team project compiling data of direct reports for the new CFO.
§ Compiled competency data on direct reports for new VP of legal department.
§ Created and sustained organizational charts encompassing synergy of current and transitioned employees for senior leadership.
§ Confirmed changes in current and transitioned employees’ job titles, roles and reporting relationships to establish uniformity.
§ Trained on software to maintain and update executive open positions for entire company.
§ Collaborated with team of colleagues to identify and implement processes to energize participation in quarterly President’s
Award recognition program.
GRANGE INSURANCE COMPANY OF MICHIGAN
Southfield, MI USA
Senior Claims Representative
June 2004 – August 2007
Estimated and resolved commercial and homeowner claims in the field independently and on teams.
Territory included eight counties in the state of Michigan.
n Raised customer service index level 20 % in one year.
n Participated on management initiatives to increase efficiency.
n Mentored new claims representatives on culture and policies.
n Trained new employees on proprietary software programs essential to position.
BLINDS TO GO, INC.
Troy, MI USA
Design Consultant
Established relationships with customers to create a “buying experience” rather than a transaction.
n Recruited for company at Michigan State University’s Career Gallery 2003.
n Organized and developed product workshops for employees on new and existing products.
SPARTY’S STORES AND CAFÉS
East Lansing, MI USA
Human Resources Student Supervisor
Reported to Office Manager of company employing 150 individuals. Managed hiring and processing of new employees.
n Created an employee training program that ensured consistency of policies and procedures.
n Conducted weekly orientation sessions that educated new employees on policies and procedures.
EDUCATION
Appointed to be a Mock Interviewer for the Office of Career Management
MICHIGAN STATE UNIVERSITY
Bachelor of Science – Human Resources and Society
LANGUAGES
SPANISH: Basic
IT SKILLS
Windows XP; Word, Excel, PowerPoint, Outlook; Proprietary Software
MEMBERSHIPS
President, Master of Human Resources Association (MHRA)
Society for Human Resources Management (SHRM)
National Society of Hispanic MBA’s (NSHMBA)
Columbia, SC USA
December 2008
East Lansing, MI USA
May 2003
2007 – 2008
2007 – 2008
2008 – 2009
JESSICA MANNING
224 Chimney Hill Road
Columbia, SC 29209
+1 (803) 269-9629
[email protected]
SUMMARY
Masters of Human Resource student at the Moore School of Business, graduating in May, 2009, with
experience in personality profiling, staffing, and employee relations for a global manufacturing company
and in a consulting firm. Successful in accelerating change within organizations and effectively
communicating to all levels of employees and management.
EXPERIENCE
SQUARE D – SCHNEIDER ELECTRIC
Columbia, SC USA
December 2007 – Present
Aid HR team in day-to-day activities, local and corporate-driven change initiatives.
n
n
n
n
Chaired local efforts for the Healthy Lifestyle Initiative plan; worked closely with the American Heart
Association to achieve “Gold” status for the Fit Friendly Companies.
Participated in assessment of engineering group and manager’s effectiveness including interviewing
employees, assessing information, and making recommendations for improvement.
Assisted in the consultation and implementation of a local “culture change” project to drive consistency
and enhance morale.
Coached management team and supervisors on the use of new SAP software.
FAIRWAY OUTREACH CITY GOLF TOURNAMENT
Media Contact, Scorer’s Table, and Scoreboard
Columbia, SC USA
Served as one of the main contacts for Columbia’s City Golf Tournament committee, players, and media.
All tournament proceeds go to the company’s charity, Fairway Outreach.
n
n
Compiled all entry information for approximately 200 participants and 40 patrons.
Created and maintained spreadsheet program that organized and improved tournament scoring process.
n
n
Aided in the implementation of the first annual “Media Day” outing in 2007 that enhanced
relationships with Columbia media members.
Edited and designed 16-page tournament program that educated and increased awareness of Fairway
Outreach.
ORGANIZER PLUS COMPANY
Administrative Assistant
Columbia, SC USA
Provided administrative support for a consulting firm that serves as an outsourced Human Resources
department for clients nationwide.
n
n
n
Prepared a recruitment and certification strategy for a service-based company, specifically Terminix
Columbia.
Utilized DISC and other personality profiles to place candidates for a variety of clients.
Consult with clients to develop training workshops designed to enhance communications.
MATTHEW MARZOLO
Columbia, SC 29208
989.619.5678
[email protected]
Multilingual International MBA candidate with experience in and focus on international economic development and sustainability
including market analysis and project management. Strengths include planning and completion of projects, team and relationship
building and operating in new and challenging global environments.
EXPERIENCE
THE LOCCIONI GROUP
Ancona, ITALY
Intern, Loccioni USA Project
• Proposed an initial annual office budget of over $80,000 as no official budget was set.
• Evaluated $100,000 in purchases from North American suppliers and found a potential cost savings of 19.5% when
purchased from a US location.
• Contacted personnel in 15 corporations and 25 white goods manufacturing plants throughout North America and created
interest in four of those plants to discuss future collaboration.
• Built a comprehensive database of 40 relevant organizations and websites for the new Columbia, SC office.
UNITED STATES PEACE CORPS
Krutje, ALBANIA
Volunteer, Community Development Project
March 2005 – May 2007
• Worked with a local telecommunications-focused NGO to create three new technical computer and English courses.
• Completed the application for and won a $2,500 grant for the reconstruction of a local sports center.
o Assembled and led a project committee of six different community leaders.
o Employed eight local craftsmen and businesses in different phases of the rebuilding.
o The finished sports center benefited over 500 local youth and was used daily for school activities.
• Consulted at Albanian Municipality offices.
o Designed a plan to provide broadband internet to 17 different municipality offices.
• Produced a town newsletter with farm data, stories from local businessmen and high-school students.
o Arranged for distribution of the newsletter to 11 different villages.
GRAND VALLEY STATE UNIVERSITY
Allendale, MI USA
Computer Lab Assistant Supervisor
• Supervised six Computer Lab Assistants supporting $45,000 of state-of-the-art computer equipment.
o Scheduled staff for the facilities at a cost of less than $1,000 per week.
o Coordinated equipment upgrades vital to the $600,000 graphics design program.
• Acted as liaison between computer lab staff and the GVSU technology department.
• Implemented software updates in phases to minimize disruption for teachers and students.
HINCHMAN ACRES CANOE RENTAL
Mio, MI USA
Assistant Manager
• Contributed through phone reservation system to capture $20,000 in daily revenue.
• Coordinated movement of 20 employees and flow of $188,000 in watercraft/equipment serving up to 2000 clients per day.
• Maintained a computerized client database system with information for over 10,000 clients.
EDUCATION
International Master of Business Administration (IMBA) Moore Fellow
ITESM - Instituto Tecnologico Estudios Superiores de Monterrey
Columbia, SC USA
May 2009
Guadalajara, MEXICO
Small Business Management Class Project: Market Analysis for South Carolina Nuclear Power Industry
Graduate Assistantship: Designing tools for sustainability-oriented Career Searches for the Office of Career Management
GRAND VALLEY STATE UNIVERSITY
Bachelor of Science, Computer Science
LANGUAGES
IT SKILLS
ACTIVITIES
Allendale, MI USA
April 2004
English: Native
Albanian: Excellent
Spanish: Good
Italian: Basic
MS Word, Excel, PowerPoint, Access; Internet, JAVA & Visual Basic Programming Languages
Net Impact: Leadership Team
CAROLINE MASON
1520 Senate Street
Apt 184
Columbia, South Carolina 29201
(803) 988-0084
[email protected]
SUMMARY
International MBA candidate concentrating on finance and general management. Professional experience in fundraising,
organizational development, strategic planning, donor acquisition and relationship management. Held leadership positions
involving highly analytical and sensitive projects.
EXPERIENCE
SCHWEIGER AND ASSOCIATES
Columbia, SC USA
Strategic Business Consultant (Internship)
April - August 2008
Assisted in the creation of a strategic plan for the expansion of North American operations for ESAB, a Fortune 1000
multinational welding company.
• Researched and analyzed industry, competitive and company data as the first step in creating a strategic plan.
• Created multiple reports summarizing industry and competitive data.
• Synthesized industry reports, competitive and capacity analyses to form a strategic plan of action.
• Worked with a team of senior executives.
MIDDLETON PLACE FOUNDATION
Charleston, SC USA
Development Director
October 2003 - December 2006
Oversaw the fundraising and membership programs of a non-profit foundation that owns, operates and supports the
collections and educational programs of The Middleton Place House and Gardens. Managed a network of sponsors,
members and partnering organizations. Planned and implemented fundraising and marketing initiatives.
• Increased membership by 50% from 2003 to 2006, thus increasing annual membership revenue.
• Created and organized the Charleston Garden Festival at Middleton Place. Now in its fourth year, this four day festival
is the largest fundraising event for the Foundation and hosts thousands of visitors. Using strategic budgetary planning
and execution, it has yielded a positive net income since its first year.
• Organized and directed dozens of volunteers to achieve fundraising goals.
• Worked with Finance and Operations Departments to manage an annual budget of $4 million.
PRESERVATION SOCIETY OF CHARLESTON
Charleston, SC USA
Marketing, Management and Fundraising Intern
May - August 2003
Organized and implemented marketing initiatives for the Fall Candlelight Tours. Solicited and scheduled display homes.
Researched and analyzed architectural and historical journals. Wrote summaries of historical houses and neighborhoods.
UNITED COLORS OF BENETTON
Charleston, SC USA
Assistant to the President (September 2001 - March 2003)
July 1998 - March 2003
Assisted in the operations of six retail stores in four states throughout the southeastern U.S. Coordinated new store
openings, inventory, and bank statement reconciliations.
Store Manager (July 1998 - May 2001)
Directly supervised five employees. Organized inventory and created weekly displays to attract customers and increase
sales. Managed store closings and cash reconciliations.
WACHOVIA BANK
Charleston, SC USA
Branch Bank Teller
May - August 2001
Delivered outstanding customer service while processing detailed financial transactions for an average of 100 customers per
day.
BEN SILVER CORP
Sales and Office Assistant
Assisted store customers, international vendors and distributors.
Charleston, SC USA
July 1997 - June 1998
Caroline Mason, page two
EDUCATION
INDIANA UNIVERSITY Center on Philanthropy, Certificate in Fundraising, 2004
COLLEGE OF CHARLESTON
Bachelor of Arts. Major in History and Art History
Awarded the Girardeau travel scholarship for art history
Columbia, SC USA
July 2007 - May 2009
Winter Park, FL USA
Charleston, SC USA
December 2002
LANGUAGES
ENGLISH: Native
SPANISH: Working knowledge
IT SKILLS
Financial, Non-Profit & Retail:
MS Word, Excel, PowerPoint, Access, Stat Pro, Map Quest
Raiser’s Edge 6 and 7, Retail Pro, QOP
MEMBERSHIPS
Association of Fundraising Professionals, Junior League of Charleston, Moore School of Business
Women
VOLUNTEER
SERVICE
Mentoring teenage mothers. Marketing and public relations for Drayton Hall (historic site) &
American College of the Building Arts. Grant evaluation for SC Coastal Community Foundation.
THOMAS E. MASON
5023 V STREET
WASHINGTON, DC 20007
[email protected]
(404) 387-5948
QUALIFICATIONS SUMMARY
MBA with over 8 years experience in finance, marketing and operations. Recognized for increasing sales, reducing costs
and outstanding customer service. Areas of expertise include:
• Business consultant
• Outstanding presentation skills
• Pricing and finance manager
• Leverages partnerships
• Project management
• International experience
EDUCATION
University of South Carolina, Columbia, South Carolina
Moore School of Business GPA 3.35
May 2007
Bachelor of Arts. Major in Journalism. Minor in Spanish
Georgia State University, Atlanta, Georgia
HOPE Scholar, Cum Laude GPA 3.67
May 2001
MACY*S CENTRAL
Atlanta, Georgia
Finance and Pricing Manager
June 2007 – May 2009
• Supervised IT team in creation of financial report, projecting total company savings over $1.2M a month
• Recognized by CFO for implementing a plan to save $1M
• Analyzed profitability reports, executed sales promotions and advertising leading to an increase of profitability by 6%
• Directed price operations for 217 stores
• Coded and approved over 50 coupons a month with a projected sales of over $100M annually
• Promoted from Business Analyst to Finance Manager
• Supervised and trained 5 employees on a call center handling over 3K calls a month
• Upgraded call center by adding Spanish platform
• Consulted on website to improve efficiency in pricing operations
• Managed vendor relationships to ensure purchase accuracy and timely delivery of $5M in receipts each month
LANDOR AND ASSOCIATES Global Consumer Products Brand Management Firm
Mexico City, Mexico
Brand Consultant Intern
• Identified market trends and analyzed customer segmentation data for Fortune 500 companies
• Responsible for leading a team and coordinating new product packaging for a top liquor distributor
• Developed dash board analysis and defined brand strategies for companies in various industries
J. CREW
Charleston, South Carolina
Stock Supervisor
August 2004 – April 2005
• Managed receiving and shipping for up to $200K in inventory monthly
• Educated and trained seven employees in stock room management and improved flow of product
• Executed merchandising plan by assisting in floor setups
• Received recognition from Vice-President of company for exceeding expectations in customer service
Thomas E. Mason
page 2
PEACE CORPS
Kardjali, Bulgaria
Volunteer
• Served as Project Manager Consultant to the Municipality
• Directed distribution of $8,500 for an orphanage rehabilitation project including budgeting and purchasing
• Instructed 10 native counterparts on writing grant proposals and project management
• Increased English proficiency in reading, writing and speaking by motivating 180 high school students
• Improved student’s SAT scores by an average of 100 points through a preparatory class
AMERICORPS
National Service Volunteer
• Tutor and mentor for “at risk” teenagers
• Successfully prepared alternative school students for transition to regular school
• Organized fundraiser collecting over 2K pounds of food surpassing previous years
Blue Ridge, Georgia
April 2002 – April 2003
MERRILL LYNCH
Investment Service Adviser
Jacksonville, FL May 2001 – February 2002
Intern and Mortgage Credit Specialist Assistant
Atlanta, GA October 2000 – May 2001
• Exceeded sales goals by achieving $20,000 in sales monthly
• Supervised over $7M weekly
• Opened over 100 accounts surpassing monthly goal
• Assessed over 50 client’s needs, capabilities, and risks daily in a call center
• Held Series 7 and Series 66 licenses
• Received written recognition for excellence in resolving complaints and achieving client’s desired results
GEORGIA PUBLIC TELEVISION – Lawmakers
Journalist and Production Intern
• Produced/presented live news stories
• Highlighted pending legislation such as education reform
• Interviewed high ranking government officials
Atlanta, Georgia
TECHNICAL SKILLS
Professional Certifications
Certification in Production and Inventory Management (CPIM) Module 1
Office Applications
Microsoft Applications, Excel - Advanced, Access - Advanced
Client Management Software
Siebel Systems (call center), Merrill Lynch Proprietary (financial industry), Pipeline Logistical Management Software,
SoftMed (healthcare industry)
Spanish and German intensive business and language training
Universidad Peruana de Ciencias Aplicadas (UPC), March 2006
Sprachinstitut, May – July 2005
University of Salamanca, May – August 2000
Lima, Perú
Tuebingen, Germany
Salamanca, Spain
LISA MATHEW
Columbia, SC 29208
Mobile: +1 (803) 404-1092
[email protected]
International MBA candidate with experience in design and implementation of customer surveys, statistical analysis of market
oriented data and formulation of strategic plans on national and international levels. Strengths include effective communication
skills, keen eye for detail, ability to interact in multicultural settings and work in dynamic environments.
EXPERIENCE
NORDSON CORPORATION
DULUTH, GA, USA
Focus Markets Analyst – Intern
April – August 2008
Analyzed current and prospective users of adhesive equipment to identify trends, needs and market potential for specific
product lines. Reported directly to the Senior Global Manager and the North American Sales Manager.
n Designed and implemented customer surveys in collaboration with national and international sales teams to modify product
positioning, meet changing trends and increasing competition.
n Introduced product improvements and new distribution channel options to increase market penetration, thereby generating
higher revenues and capturing new customers.
THE EXPORT CONSORTIUM, USC
COLUMBIA, SC, USA
Market Analyst – Graduate Assistantship
September2007 – February 2008
Acted as an import/ export information agent regarding business expansion for US based companies.
n Conducted feasibility studies on national and international markets with an eye to introduce new products and locate
distributors and manufacturing partners for clients.
n Established harmonized codes and created buyer-specific sales pitches for a new construction pencil to be introduced in the
Asian markets.
TMP DIRECTIONAL MARKETING
MILWAUKEE, WI, USA
Media Planner
March 2006 - January 2007
Developed Yellow Pages advertising plans for national clients based on inferences drawn from data related to client
requirements for market exposure, target audience, competitor analysis and budget constraints.
n Served three or four clients per week, strategically tailoring advertising to increase exposure and market penetration
n Collaborated with the sales team to reshape and reconfigure advertising options based on customer profiles and local market
competition.
EDUCATION
COLUMBIA, SC USA
July 2007 - May 2009
Global Immersion: Beijing and Shanghai – met local and multinational firms, studying business methods in the emerging
markets and the role that culture plays.
Key Project: Consulting project with Pfizer applying lean systems to international distribution logistics.
Anticipated achievement of Sonoco approved Six Sigma Green Belt certification.
May 2009
MARQUETTE UNIVERSITY
Bachelor of Science in Marketing
Ignatius Scholar, Achievement Scholarship
MILWAUKEE, WI, USA
December 2005
CYPRUS COLLEGE
Freshman and Sophomore Year, Dean’s List 3 semesters
LANGUAGES
ENGLISH: Native
IT SKILLS
MS Office 2003: Word, Excel, PowerPoint, Access, Outlook and Map Point
Database and Statistical:SPSS, OMS, DOTs
Volunteer tutor - Milwaukee Rescue Mission; Student Association Social Chair; Wine Society Board Member
ACTIVITIES
MALYALAM: Conversational
Nicosia, CYPRUS
FRENCH: Fair
LEE ANNE MAZAT
503 Howard Street, Columbia, SC 29205
(803) 300-2605
[email protected]
Master of Human Resources student from the Moore School of Business at the University of South Carolina with
professional HR experience in both the public and private sectors. Proven success in managing multiple projects
and various assignments with expertise in employee and organizational development.
EXPERIENCE
RICHLAND COUNTY HUMAN RESOURCES
Columbia, SC USA
Employee Development Specialist (July 2007 - Present)
January 2006 – Present
Reported to the Manager of Strategic Development. Coordinated employee training programs and assisted in
managing projects and communications for county employees in 50 departments.
n Managed training budget to ensure sufficient funds were allocated in the correct accounts to cover training costs.
n Decreased process time for creating monthly budget reports to ensure reallocation deadlines were met.
n Introduced continuous improvement ideas that enhanced the management and tracking of projects.
n Edited and produced a monthly newsletter to provide communications to 1,800 county employees.
n Created a manual and calendar to notify employees of available training classes.
n Analyzed and used data from salary surveys to propose new pay grades in classification and compensation study.
n Assisted in writing and compiling a 300 page standard operating procedure manual used for cross-training.
n Processed pre-employment new hire paperwork to meet county, state, and federal regulations
n Scheduled and maintained calendar for new employee orientation.
HR Administrative Assistant (January 2006 – July 2007)
Performed general administrative duties for the department and served as the HR contact for county employees.
AEROTEK – SOLECTRON ASSOCIATE RESOURCE CENTER
West Columbia, SC USA
Human Resources Representative
September 2005 – January 2006
Served as a Human Resources contact for employees in the U.S., Canada, and Puerto Rico. Trained new employees
from Canada in preparation for department’s outsourcing.
n Assisted in scanning and converting of all hardcopy documents from the last five years into electronic files.
n Ensured all promotions, transfers, pay changes and terminations had the required approvals.
n Entered work-related and personal data for Solectron associates using PeopleSoft database.
PALMETTO GBA/ BLUE CROSS BLUE SHIELD
Columbia, SC USA
Customer Service Representative
June 2005 – September 2005
Provided customer support to Medicaid and Medicare beneficiaries and providers.
n Received inbound calls and answered benefit and eligibility questions relating to Medicare and Medicaid.
n Provided the most accurate and up-to-date government benefit information to callers.
n Consulted with beneficiaries via telephone about medical insurance and policies.
EDUCATION
COLLEGE OF MASS COMMUNICATIONS, University of South Carolina
Bachelor of Journalism and Mass Communication
CERTIFICATIONS
SCHOOL OF LABOR AND INDUSTRIAL RELATIONS, Michigan State University
Certified Human Resources Specialist (CHRS)
Columbia, SC USA
May 2009
Columbia, SC USA
May 2005
Orlando, FL USA
January 2007
IT SKILLS
Microsoft Windows Vista, Windows XP, Word, Excel, Access, PowerPoint, Visio, Project, Publisher, Outlook,
FastTime, PeopleSoft, and Adobe Reader Professional
James G. McGowan
8 Shadow Ridge Circle
Newton, CT 06470
[email protected]
(203) 885 6952
Objective:
A leadership position as an industry analyst with emphasis on financial planning and data driven solutions.
Education:
2001- 2003
University of South Carolina, Moore School of Business
Columbia, South Carolina - USA
Master of Business Administration, Finance and Accounting, GPA 3.881
1991 – 1996
Clemson University, Clemson, South Carolina - USA
Bachelor of Science, Chemical Engineering
Language Skills: English:
Spanish:
Portuguese:
French:
Native Language
Completely fluent, both written and oral.
Completely fluent, both written and oral.
Conversational
Professional Certification:
CFA (Chartered Financial Analyst) Passed Level I, CMA candidate
Professional
Experience:
Oct 2005
- Present
Procter and Gamble Company
NA Duracell Financial Planning and Analysis Manager, Procter and Gamble
• North America Duracell financial planning, profit forecasting and analysis.
• Lead the FP&A effort for a $2 Billion multinational P&L including financial
forecasting, budgeting, validation and monthly/quarterly closing and
reconciliation
• Leading the continued system integration of legacy Gillette processes into
P&G.
• Led the development of customer and segment profitability analysis tools.
• Lead a team of one direct report and two indirect reports.
R&D Finance Manager, Global Baby Care Business, Procter and Gamble
• Lead the Global Baby Care SG&A and product supply cost forecasting,
budgeting and accounting.
• Delivered total cost and productivity initiative to deliver $25 million of SGA
and fixed cost savings across both R&D and supply chain cost pools.
• Lead a team of three direct reports and 7 global indirect reports.
Senior Financial Analyst, NA Pampers, Procter and Gamble
• Strategy and financial leadership across NA Pampers Diapers to deliver profit
forecast, long term value creation, and category share growth.
• NA Financial analysis / profitable growth and category strategy for the NA
Pampers business
• Led the development and execution of the Pampers Easy Ups reintroduction
delivering $4 million of incremental EBIT with 50% less sku complexity.
• Led the financial structure of a new Pampers child incontinence product
adding $35 million of incremental revenue and 5 million of incremental EBIT.
McGowan /1
Computer Skills:
May 2003
- Oct 2005
Michelin Corporation
Greenville, South Carolina – USA
Strategic Investment Manager
• Financial planning and analysis for capital investment portfolio within a $50
million investment budget and $2 billion revenue P&L
• Free cash flow and investment valuation portfolio management within both a
US GAAP and IAS context to identify and prioritize key value creation.
• $450 million fixed asset portfolio and general ledger management with Oracle
11i Financial/Accounting Module.
• Implementation of real options approach to identify hidden sources of positive
net present value.
• Realized $2.5 million of depreciation tax shield through analysis of fixed asset
and general ledger planning
May 2002
- Aug 2002
Michelin Corporation
MBA Internship - Market Financial Analyst
• Financial analyst support to Michelin Brand Marketing team within Passenger
and Light Truck division.
• SG&A Budget variance and marketing strategy analysis as well as end of
period closures and adjustments.
• Responsible for price and promotion utilization and product placement
strategy.
• Identified significant loss of $5 million in incremental gross margin and
developed market strategy to create positive incremental gross margin
May 1999
- August 2001
General Electric Corporation, GE Plastics
Bergen op Zoom, The Netherlands
Market Development Leader, Stabilizers
• International assignment. Project and Market development for clients in
polymer and petrochemical industry.
• Responsible for project management, sales support and technical service to
identify key solutions and opportunities.
• Geographic responsibility for Western Europe and emerging markets of
Eastern Europe, Middle East, India, and South Africa.
• Conduct market and competitive benchmarking and analysis.
• Implementation of GE “Six Sigma” project management to help drive
execution and data driven analysis.
• Six Sigma Green Belt. Led technology team of two people.
February 1997
- May 1999
Ampacet Corporation
Tarrytown, New York – USA
Technical Services Engineer
• Responsible for product development and customer/sales technical support for
polymer compounding and flexible packaging industry.
• Responsible for implementation and compliance of ISO 9001/9002 quality
assurance and product complaint resolution for all North American
manufacturing locations.
•
•
•
•
Strong user of SAP and Business Warehouse with excellent Excel modelling
skills
Oracle 11i Business Financial Suite.
Strong user of Palisades @Risk and Decision software
Strong proficiency in various operating systems and business objects
McGowan /2
•
Database management and programming in MS Access and Visual Basic.
McGowan /3
RAGHAV MEHRA
2009 Greene Street, Apt. 506 • Columbia, SC 29205
Phone: +1 (803) 237-4836 • E-mail: [email protected]
EXECUTIVE SUMMARY
Supplier Development Manager & Freelance Operations Consultant with experience in resource optimization,
streamlining production and budget while increasing profit and output margin. Skillful at empowering employees to
highlight individual aptitudes while collaborating as a unit. Expertise in revitalizing organizational performance via
cutting-edge strategic planning and business development programs. Recognized as an energetic leader, strong
motivator, noteworthy communicator, and exceptional innovator with superior business acumen. Multi-lingual in
English, Hindi, Bengali & German.
Strategic Management • Operations & Supply Chain • Lean & Six Sigma • Production & Inventory Management
Supply Chain Planning & Execution • Business Process Management • Computer Based Decision Making
Foreign Market Entry & Growth • Exporting & Importing
TRANSCON TRADING COMPANY, INC., Columbia, SC, May 2008 – Present
$6.0M sales, export management company.
Supplier Development Manager
Manage a portfolio of 130 international distributors and over 300 US manufacturers and suppliers. Develop and
maintain vendor relationships, resolve quality issues, assess vendors and work with them to improve performance.
Continuously evaluate and maintain vendor agreements and contracts. Collaborate with domestic and international
freight forwarders to ensure successful consolidation, containerization, and shipping of goods. Supervise packaging of
LCL and FCL consignments as per foreign country requirements and ensure complete supply chain visibility.
- Increased portfolio revenues by over 23% in 2008 to $1M.
- Conceptualized and launched a new supplier database using MS Access for over 300 US suppliers.
- Improved supplier information retrieval while increasing productivity, efficiency, and quality significantly.
- Redesigned company E-Brochure to international distributors and increased responses by over 65%.
VATENSA GLOBAL SOLUTIONS, LLC, Columbia, SC, August 2007 – Present
$0.2M sales, strategy and operations consulting firm.
Owner, Chief Operating Officer
Created a business plan for the company and presented to a panel of Directors for approval at the University of South
Carolina Technology Incubator. Worked with the Moore School of Business faculty and staff to recruit full-time and
part-time interns for the company. Spearhead the firm’s operations consulting division and manage projects in the
Middle East & Asian countries. Built Fortune 1000 clientele through domestic and international networking events.
- Assessed a synergetic market penetration and distribution strategy for SE Asia for Body Glove Thailand, Co.
- Designed a global distribution network for China based Shimano, Inc., enabling a stockless made-to-order supply
chain network from plants to points of installation anywhere around the globe.
- Implemented efficient forecasting methods for Italy based Elantas Deatech, SRL, to control inventory with real-time
insight into production schedules, capacity, and shop floor activities to ensure optimal utilization of resources.
- Identified market and revenue potential for a $5M amphitheater project for the Saluda Shoals Foundation in Irmo,
South Carolina.
EDUCATION
MOORE SCHOOL OF BUSINESS, University of South Carolina, Columbia, SC, December 2007
Bachelor of Science in Business Administration. Cumulative GPA 3.3, Major GPA 3.87
Emphasis: Management, Global Supply Chain & Operations Management, International Business.
JÖNKÖPING INTERNATIONAL BUSINESS SCHOOL, Jönköping, Sweden, June 2006 – July 2006
Study Abroad: International Entrepreneurship & Venturing. GPA 4.0
UNIVERSITÄT HALLE, Wittenberg, Germany, May 2005 – June 2005
Study Abroad: Intermediate German Language. GPA 4.0
HONORS & AWARDS: Student Government Outstanding Leadership and Service Award; The Outstanding
Achievement and Student Triumph Award; Who’s Who Among American Universities and Colleges; Moore School of
Business Emerging Leader Award; Moore School of Business Scholarship; Dean’s Honor List.
LEADERSHIP EXPERIENCE: President, INTERNATIONAL STUDENT ASSOCIATION (2004-2007); Director of International
Student Affairs, STUDENT GOVERNMENT (2005-2007); Co-Founder & Secretary, GLOBAL BUSINESS COUNCIL (20042006); Resident Advisor, UNIVERSITY HOUSING (2005-2007).
INTERNATIONAL CASE COMPETITIONS
University of Southern California Marshall International Case Competition, Los Angeles, California (Feb 2007)
McGill Management International Case Competition, Montreal, Canada (3rd Runner-Up) (March 2007)
Thammasat University Undergraduate Business Challenge, Bangkok, Thailand (2nd Runner-Up) (Aug 2007)
Greater L.A. Chamber of Commerce International Business Case Competition, Los Angeles, California (Nov 2007)
Moore School of Business Case Competition, Columbia, South Carolina (1st Place) (Nov 2007)
PROFESSIONAL CERTIFICATIONS
Lean Six Sigma Green Belt Certification, Sonoco Products Company
Obtained Green Belt certification in Lean Six Sigma
Certified in Production and Inventory Management (CPIM), APICS
Successfully completed the first and second modules of the CPIM certification exam
OTHER
LANGUAGES: Fluent in English, Hindi, and Bengali; intermediate in German.
COMPUTER SKILLS: MS Office, MS Visio, MapPoint, MAS90, ProcessModel, Macromedia Dreamweaver, and Adobe
Photoshop.
SOMIL ROHIT MEHTA
6497 Lake Meadow Dr. Burke, VA 22015 • (703) 475-2967 • [email protected]
Results-driven MBA focused on leveraging experience to increase sales and market share. Eight years of experience in project
management, new product development, and corporate communications. Works well cross-functionally in teams and with diverse
backgrounds using international experience to build relationships through effective communication and creative problem solving
skills. Exposure to a variety of cultures through overseas travel to Europe, Far East, and South East Asia. Proficient in French.
EXPERIENCE
Columbia, SC
July 2007 – August 2009
Project Manager, Moore School of Business Development Office (May 2009 – August 2009)
Direct report to the Director of Development during a multi-million dollar marketing and fund raising campaign and managed
several related projects.
• Constructed process maps and recommended workflow efficiency improvements resulting from engagement and interviews
with senior leaders within four departments: Development, Business Partner Foundation, Alumni, and Events.
• Created and managed a spreadsheet of all gift amounts for efficient tracking within the Development Office.
• Designed marketing collateral materials to distribute at development and recruiting events.
Student Ambassador, Moore School of Business (July 2007 – May 2009)
Key contributor to IMBA program recruitment of prospective students from all over the world by marketing the school and
program on a one-on-one basis resulting in confirmation of over 20 new enrollees in a two year period. Recipient of the
Outstanding Student Ambassador Award (2009).
• Liaison between the university, the IMBA program and prospective students by sharing individual student experiences via
phone, e-mail, on-line chats, in person, and through marketing media such as brochures and video.
• Spoke with over 200 prospective students and personally hosted more than 50 prospects at business school functions, weekly
campus visits, fellowship events, and showcases.
• Prepared and organized a tracking database to understand which recruiting events needs more marketing efforts.
ARIZONA PUBLIC SERVICE, Subsidiary of Pinnacle West Corporation
Phoenix, AZ
Financial Analyst Intern (with Security Clearance), Business Operations Group
Participated in forecasting, budgeting, spreadsheet modeling, cost analysis, and variance analysis for the 2009 annual budget for
the largest nuclear power plant in the nation.
• Prepared five year trend analysis identifying high cost drivers and targeting improved budget plans and a 10 year forecast.
• Interviewed personnel to develop a training manual for new financial analysts leading to improvements in process efficiency.
• Conducted accruals, reversals, and verification of financial reports for budgets of several million dollars.
CELERA GENOMICS
Rockville, MD
Assistant Scientist, Genome Analysis Group (June 2003 – June 2006)
June 2000 – June 2006
Project leader for genetic disease studies collaborating with a diverse team of scientists, engineers, managers and vendors.
Directed daily operation of million dollar equipment. Used cross-functional expertise and assisted multiple departments.
• Condensed delivery turnaround time by 33% improving technological research processes.
• Processed samples at a rate of 20,000 lanes per month with a six week project turnaround rate.
• Increased quality by 40% while driving a project designed to rectify a decline in quality performance.
• Generated over $300,000 in savings through restructured protocols to fully utilize current equipment.
• Recognition Awards for project accomplishments in 2001, 2003, and 2005.
Laboratory Technician II, Forensics Analysis Group (June 2002 – June 2003)
Performed DNA identification of victims from the 9/11 World Trade Center tragedy and successfully completed forensic
proficiency testing to comply with DNA Advisory Board standards. Trained five new users on the data analysis process.
• Oversaw operation of 50 data analysis machines worth $15 million and processed over 50,000 lanes per day.
• Consistently exceeded daily quota by 50%, allowing timely submission of project data to NYC Medical Office.
• Identified weaknesses in an employee training program leading to improvements in delivery time and data analysis quality.
Laboratory Technician I, Production Group (June 2000 – June 2002)
Operated analytical instruments in a high throughput sequencing facility. Co-managed internal audits and evaluated new hire skill
set requirement.
• Collaborated with a team of more than 50 to map the “Human Genome Project” and other genome mapping projects.
• Processed over 500 samples daily, optimizing the use of $500,000 worth of equipment.
SOMIL ROHIT MEHTA
PAGE 2
(703) 475-2967
EDUCATION
International Master of Business Administration (IMBA), concentration in Global Management
Charles Coker Fellow, Charles Dubose Fellow, Human Subjects Protection Certified
Columbia, SC
May 2009
Groupe ESC Clermont
Test de Connaissance du Français, Certificate showing French language proficiency (Intermediate)
JOHNS HOPKINS UNIVERSITY
Masters of Science in Biotechnology, Concentration in Biotechnology Enterprise
Baltimore, MD
May 2004
VIRGINIA POLYTECHNIC INSTITUTE AND STATE UNIVERSITY
Bachelors of Science in Biology, Minor in Chemistry
Blacksburg, VA
May 2000
CERAM BUSINESS SCHOOL - Euro American Institute
Study-abroad program, Courses in French and Business
Sophia-Antipolis, FRANCE
August – December 1999
LANGUAGES
ENGLISH: NATIVE
FRENCH: PROFICIENT
GUJARATI: GOOD
IT SKILLS
Data Management:
MS Word, Excel, PowerPoint, Outlook, Project, Access, HTML
CRM, Visio, SQL, LIMS, StatPro, Financial Systems, QuarkXPress, Adobe Software
ACTIVITIES
Case Competition Team, Executive Committee Member of IMBA Wine Society, Consulting Club
ANDREA MICELI
847.606.9222
[email protected]
International MBA candidate skilled in driving consultative conversations which bring about clarity and lead to action.
Broad professional experience in sales, consulting, and human resources. Ensures that colleagues and clients become
partners in both defining needs and developing strategic solutions. Results driven, entrepreneurial attitude, quantitative
reasoning capabilities, and excellent interpersonal skills.
EXPERIENCE
MICHELIN GROUP – multinational, Fortune 500 company
International Mobility MBA Intern
Designed and implemented bilingual global communication platform to connect teams across 30 countries.
n Identified team needs through a series of interviews with expatriates and mobility coordinators of 22 nationalities.
n Developed strategic solutions to centralize information availability and facilitate cross-cultural collaboration.
n Assembled technology, content and strategy experts within the organization to realize project goals.
n Organized project from conception through integration into team-members’ daily processes.
n Communicated regularly with project participants in order to address dynamic team needs.
THE STRATEGIC COACH – professional coaching services for established entrepreneurs
Rosemont, IL USA
Program Advisor
October 2003 – June 2007
Managed and retained customer relationships with over 300 clients inside a $26 million coaching program.
n Retained $1.5 million in revenue annually by securing renewal of 75% of clients in target segment.
n Increased sales of internal programs by 25% through the development of strategic promotions.
n Generated $60,000 additional revenue annually via external sales.
n Recognized opportunities to meet diverse client needs as the foundation for long-term relationships.
n Contributed to doubling client income by advising on packaging, communication, and attention management.
SCORE! EDUCATIONAL CENTER – “for-profit” subsidiary of Kaplan, K-12 tutorials
Highland Park, IL USA
Assistant Director
July 2002 – October 2003
Developed and executed strategic plan for selling memberships, maintaining customer loyalty, and increasing
effectiveness of business administration for tutoring program by coordinating with directors and managers.
n Attracted an average of 30 new families each month through direct promotion approach.
n Increased center’s revenues by 10% through roll-out of a major new learning program.
n Supervised and mentored a team of 14 part-time employees, leaving directors free to increase focus on sales.
EDUCATION
Darla Moore Fellow
GROUPE ESC CLERMONT
Columbia, SC USA
May 2009
NORTHWESTERN UNIVERSITY
Bachelor of Science Major: Communication Studies; Minor: French Cum Laude
LA SORBONNE NOUVELLE
Communication and culture courses in French
LANGUAGES
IT SKILLS
ACTIVITIES
INTERESTS
CERTIFICATIONS
Evanston, IL USA
June 2002
Paris, FRANCE
September 2000 – May 2001
ENGLISH: Native
FRENCH: Business Proficient
MS Word, Excel, PowerPoint, Outlook, Visio; FreeMind; FileMaker Database Systems
Moore Association of Graduate Women (’07: First-year representative; ’08: President), Moore
School Student Ambassador (’07 –’08), Chicago Council on Foreign Relations (’03 –’07)
Extensive world travel, theater, music, conversation, culinary adventures
Kolbe interpreter; Bravo public speaking graduate; Toastmasters graduate
Charles Miller
34 Menlo Ave.
Lynn, MA 01905
+1 (617) 240 7675
[email protected]
Significant international business, operations, consulting, and securities experience. Strategic thinker who demonstrates strong
leadership, excellent problem solving abilities, and well-developed interpersonal skills.
EXPERIENCE
LIBERTY MUTUAL INSURANCE
International Account Underwriter – Global Underwriting
Boston, MA
Managing a $5 million book of business in high-growth commercial underwriting unit targeting US-domiciled multinational companies.
Production underwriting role includes technical risk analysis, price determination, and insurance program management. Key focus on
developing internal and external sales relationships, including broker relationships, and product development.
n Managing distribution strategy for previously un-targeted 12-state sales region.
n Developing proprietary global property and casualty package insurance product focusing on mid-size multinational companies.
n Early-stage development of technology-driven platform for placement of non-US insurance programs and foreign claims handling.
Sr. Business Consultant - Corporate Development Program
July 2006 – June 2008
Operating in project-based two-year rotational consulting program which seeks to develop managerial talent and familiarization with the
insurance industry. Project findings/recommendations to Liberty Mutual Chief Investment Officer and SBU Executive VPs. Summary of
rotations below:
Commercial Markets – Specialty Operations
n
n
Developed strategic plan for Global Product group including competitive, distribution, and financial analyses.
Performed internal audit of pre-determined operating inefficiencies to ensure progress and implementation of controls.
Agency Markets - Finance
n
n
n
Facilitated early-stage development of Enterprise Data Warehouse for $7bn (Revenue) business operation.
Served as business-side Project Manager for business requirements and business interface tool development.
Established membership, responsibilities, and procedures for, and managed, Agency Market Data Quality and Governance Initiative.
Agency/Commercial Markets – Wausau Insurance Companies (Chicago, IL)
n
Underwrote middle-market workers compensation and commercial auto for Wausau Insurance Company.
Personal Markets – Auto Product Research
n
n
Researching various product and process initiatives for PM Auto with intent to pilot/implement the final recommendation.
Determining effect of certain rating variables on conversion for Affinity partners.
PENSON WORLDWIDE, INC.
Operations Manager
London, UK
April 2002 – January 2005
Reported to Executive Director of UK Broker-Dealer specializing in Correspondent Clearing and Custody during development
and implementation of US parent company’s business model in the UK and Irish Markets. Managed an international team of five
in daily back/middle office operations while serving as International Subject Matter Expert on system and process development.
n
n
n
n
Led transformation of US company systems and reporting to meet needs of UK marketplace and regulatory standards.
Developed departmental and client relationship procedures for new business including settlement and reconciliation.
Established firm’s agency trading desk and released it to clients as a revenue-generating product.
Trained all firm personnel on proprietary clearing, books and records, and trading applications.
Options and Fixed Income P&S Team Leader
Dallas, TX USA
May 1999 – April 2002
Headed five-person Option Purchase and Sales department for US Broker-Dealer specializing in the outsourcing of back-office
broker operations for clients focusing on institutional and private-client trading. Managed firm risk, reconciliation, and vertical
relationships for $100+ million derivative/Fixed Income trading and custody accounts.
n
n
n
Managed operations through period of exponential growth reaching 3% of all market traded equity options on US exchanges.
Led department in transition to self-clearing of options through the OCC saving approximately $200,000/yr. in fees and interest.
Led creation and implementation of firm specific technology applications to meet firm and client needs.
EDUCATION
International Masters of Business Administration (IMBA) – Finance/Treasury
Columbia, SC USA
May 2006
VIENNA UNIVERSITY OF ECONOMICS AND BUSINESS ADMINISTRATION
Masters of Business Administration (MBA)
Vienna, Austria
May 2006
COX SCHOOL OF BUSINESS, Southern Methodist University
First Line Management Executive Training Program
Dallas, TX USA
August 2001
SOUTHERN METHODIST UNIVERSITY
Bachelor of Science – Economics with Financial Applications
Dallas, TX USA
December 1998
CERTIFICATIONS
Series 7/63 (Expired), UK Trading/Custody FSA Qualifications, CPCU520, CPCU510
RAPHAEL S. MIOLANE
EDUCATION
Executive
Business
Language
MBA in International Strategy at Moore school of business, Columbia, USA (2001)
Ranked 2nd best International MBA, in 2007
Corporate learning program from IMD Lausanne, Switzerland (2006 – 2008)
MSc in Corporate Finance at Sup de Co Graduate business school, Clermont, France (2000)
BA in Go-to-market at University Blaise Pascal, Clermont, France (1996)
French (native), English (fluent), Spanish (conversational), Swedish (beginner)
WORK EXPERIENCE
Since 03/2009
Yum! Brands (Paris, France)
Planning Director
Yum! Brands, Inc., is the world's largest restaurant company in terms of system restaurants with nearly 36,000
restaurants in over 110 countries. Yum! is ranked #253 on the Fortune 500 List, with revenues in excess of $10 billion
in 2007. In France, retail sales of ~350 M USD, with 72 own stores and 20 franchisees.
Responsibilities
− Develop and deliver Strategic and Operating Planning
− Drive margin accretion by identifying opportunities to improve the unit economic model and actively support
field delivery
− Drive returns and unit growth from investment activities
− Drive same store sales, ensuring optimal returns are achieved from marketing and product development
activities
Achievements
− In-progress
02/2007 to 03/2009
THE BOSTON CONSULTING GROUP (Paris, France)
Project Leader, previously Senior Consultant
The Boston Consulting Group is a strategy and general management consulting firm which helps companies create and
sustain competitive advantage. Paris is a leading office worldwide, with ~120 M EUR revenue
Case engagement
• Global packaged food company
− EMEA strategic growth plan (Oct-Dec'07)
− Design of optimal transaction structure for a joint-venture partnership (Jan-Mar'08)
− Worldwide lead (Feb-Apr'07), resulting in first ever contact signed with a CAC 40 Packaged Good company.
5+ cases already signed
− Reorganize the worldwide Operations function a 9B$ food business unit (Aug-Oct'08)
− Reorganize the support function of 20B$ food company (Jan-Mar'09)
• Global retailer business model
− Global assessment of food retail business drivers for the Supervisory Board (Apr-May'07)
− Scoping and roll-out scenario for a new store format in France (Jun-Sep'07)
• Technology & telecoms
− Upstream innovation process management (Mar-Apr'08)
− Innovation strategy and plan on new adjacencies businesses (May-Jul'08)
− Customer and channel investment optimization in France, Spain, UK and Poland (Oct-Dec'08)
Corporate responsibilities
• Worldwide thought-leader on 'Network' for the BCG Strategy Institute
• Global Retailer client management: responsible for value creation tracking, client satisfaction and business plan on
behalf of the Worldwide Consumer Practice Leader
• Core recruiting team member (~100 interviews per annum)
06/2001 to 01/2007
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11/07/09
PROCTER & GAMBLE
Raphael Miolane C.V.
[email protected]
Team leader – Wella Nordic & Marketing capability
09/2005 to 01/2007 - Stockholm, Sweden
Wella cosmetics are sold in food retail and in hair salons. The retail portfolio includes 6 product lines, offering hair
care, styling and colorants. With 45 M USD revenue, Wella market position varies from #1 to #4
Responsibilities
• Led Wella retail post-merger integration within P&G Nordic, with full P&L responsibility. Coached a multifunctional team with 9 direct reports covering marketing, sales, finance, and logistics responsibilities
• Founded and led ‘P&G Nordic talent program’, a fast-track leadership program. Purpose was to build and nurture
a talent pool with tailored learning, coaching, inspiration and community building activities (25 talents)
Achievements
Turned around a declining business (sales -5%, profit -18%) to profitable growth (sales +8%, profit +9%), behind
major business model & organisation reinvention. Got rewarded best European initiative for 2006.
Senior associate brand manager – Iams pet care Europe
10/2003 to 08/2005 - Geneva, Switzerland
In 2001, P&G launched Iams in the UK and Italy as the first ‘super premium’ nutrition in food retail. In EMEA, Iams is
distributed in 40 countries through either P&G local offices or distributors
Responsibilities
• Managed the top 2 countries P&L (UK, Italy ~75% of EMEA) with a brand budget of ~30 M EUR
• Developed and implemented the EMEA growth strategies, aligned with European General Manager
• Designed the Iams brand communication plan: TV, print, radio, store messaging, public relation
• Led regional pet food category initiative plan, aligned with the global leadership team. Responsibilities included
conceptual and product development, from ideation to comprehensive country launch toolkit. Led the multifunctional group of 35 team members
Achievements
Delivered the best growth within global Pet Care, with sales up by + 14% (95 M EUR). Developed the first new
product, and a complete advertising campaign since 2001, awarded ‘Product of the year 2005’ in the UK
Sales excellence fast track
06/2003 to 09/2003 - Nice, France
Provides a short term sales position to selected marketers. Role includes regular store coverage and category growth
plan development for one retailer
• Led Cote d'azur turn around plan. Drove store support above target in 2 months: distribution gains (+800
products), merchandising plan (27 stores re-shelved) and incremental summer promotional activities (43 events)
• Developed Pringles-Carrefour joint business plan for 2004 including promotional strategy, and new products
launch plan. Carrefour was the fastest growing customer in 2004, with sales up 75% vs. previous year
Associate brand manager – Pringles & Sunny D France
06/2001 to 05/2003 - Paris, France
In 2001, Pringles had been in market for more than 5 years with flat results behind 70% distribution. Sunny D was only
in market for 14 months, with 65% distribution
Responsibilities
• Designed and recommended Pringles France new business model
- Qualified the upside potential and aligned roll-out with Global Snack President
- Ran customer calls with key retailers to secure trade acceptance
• Ensured the national expansion of Sunny D
- Tailored marketing plans for the French market needs. Led commercialisation of product innovations,
including two new flavours, and two new lifestyle products
- Designed the brand quarterly partnership promotional model
Achievements
• Step changed Pringles revenue by +85% with flat budget. In 2003, sales reached 40 M EUR, with full distribution
• Steady sales growth up of Sunny D to 60 M EUR, +70%. Sunny D was recognized ‘Best FMCG Launch of 2001’
by LSA, and voted #16 favourite brand by French consumers (Millward Brown, 2003)
01/1999 to 12/1999
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11/07/09
CREDIT LYONNAIS
Visiting associate project manager – Strategy department (Paris, France)
[email protected]
Credit Lyonnais Avantages is a loyalty program designed to drive primary usage of the bank. Launched in September
1998, the program goal was to drive superior profit per client, whilst lowering attrition
Responsibilities
• Led the 'recruitment' program to build the consumer base of 'Avantages'. Activities included print and outdoor
advertising, interactive web-site, and call-centre out-bound plan development
• Designed the 'Avantages' education and relationship toolkit, including direct mailing, newsletters and consumer
magazine
Achievements
The program membership rate grew by +52%. Member's attrition rate was divided by 18 vs. balance of customers
02/1997 to 06/1998
SEGMA JUNIOR ENTERPRISE
Board Member, VP International Accounts (Clermont, France)
Segma is a students' run consulting company, with ~200,000 EUR revenue
Responsibilities
• Developed the International Account business
- Led accounts management from prospecting to satisfaction tracking (Michelin, Tenneco…)
- Oversaw all project, specifically designing research methodology, leading staffing, and piloting project P&L
• Hired, trained and coached consulting teams (2 to 5 persons) for each project
Achievements
• Increased sales (100,000 EUR, +50%) and profitability (+10%)
• Granted the 1998 Special Quality Award by the French authority (Mouvement Français de la Qualité)
1 year, across 96-00
DANONE, HENKEL & UNILEVER
MSc traineeship (France & USA)
Engaged in 3 corporate development projects
• Danone: regional turn around plan to drive disproportionate in-store brand visibility
• Henkel: optimization of the sales force efficiency of the adhesive division in France
• Unilever: definition of salary scheme to support growth strategy for the frozen food division in Europe
RECOGNITION & SERVICE
The Boston Consulting Group
Since fall 2007: Elected member of BCG 'Speak-up' think tank. The purpose of this hand-picked group (8 non-partners)
is to shape the future of the BCG Paris office, with monthly workshop with the Officer group
Procter & Gamble
01/2007: Received the 'Growing stronger' Award, celebrating the best result achieved in driving performance in newly
acquired businesses
06/2006: Received the '2006 Business building award' from Euro president
04/2005: Received ‘Recognition Share’ from the president, a reward for exceptional results (3% global best performers)
04/2004: Recognized as 'Global Marketing Master' by the Euro VP for ‘Holistic Marketing' corporate development
CNJE - French Federation of Junior Consulting
1997-1999: Vice-President Audit
1996-1997: Regional manager
Academic recognition
08/2000: Received honors' scholarship from the French state for MBA studies
03/2001: Recognized as Beta-Gamma-Sigma – US honor society for Business Graduates
05/2001: Awarded the dean ‘Outstanding Intellectual Discipline’ academic achievement certificate
PUBLISHED
Bylined articles for Le Figaro, Point de Vente, Faire savoir faire, and Rayon boisson
Topics include: Brand development, Food market trends, and business education testimonial
Page 3 of 3
11/07/09
[email protected]
JAY MONTGOMERY
123 Glenbrooke Circle, Columbia, SC. 29204 • [email protected] • 803.743.9757
BUSINESS DEVELOPMENT AND FINANCE PROFESSIONAL
Account Management
• Competitive Business Analysis
• Sales Management
Accomplished, results-driven sales and finance executive leveraging proven strengths in the development, launch, and
management of administrative and financial operations within banking, mortgage and finance companies. Demonstrated
repeated success steering the origination, underwriting and servicing of direct and indirect loans. Key contributor in
creating and increasing productivity, efficiency, and profitability. Track record of over 14+ years of planning,
coordinating and managing initiatives that increased monthly production. Strong financial analysis skills, organizational
abilities, vision, and tenacity. Consensus builder and leader of delivery teams that consistently exceeded quota. An
accomplished, innovative financial professional who has brought growth-oriented companies to new levels of success.
High-performance, talented, and a multi-disciplined key contributor with extensive experience in recruiting, training and
evaluating all branch personnel. Polished, persuasive communicator and negotiator; forms productive working
relationships with individuals from diverse backgrounds and at all organizational levels.
K EY T RANSFERABLE C O M P E T E N C I E S
• Financial Planning
• Strategic Leadership
• Market Penetration
• Business Expansion
• Accounting Operations
• Crisis Management
• Recruitment & Training
• Product Communications
• Negotiation
• Cross Functional Team Leadership
• Public Speaking
• Staff Leadership & Development
• Executive Sales Expertise
• Client Relations
• Process Improvement Strategist
K EY C ONTRIBUTIONS
Ø Catalyst for Company growth instrumental in creating new business due to my performance. Ranked
in the top 10-15% of the Eastern Division in monthly volume and revenue production;
Ø Business Strategist who directed marketing and supervised lending and customer support, which
resulted in over $1 million in indirect automobile loans monthly;
Ø Highly Effective, Multi-Disciplined Leader with powerful analytical skills that solves companies most
complex and sensitive challenges and also provides leadership training;
Ø Uniquely Qualified to Produce Measurable Results in both established organizations and smaller
emerging businesses; Recruited, trained and maintained a seller base of over forty approved brokers
with monthly production of over 3 million;
Ø Team Builder possessing a direct, “win/win” communication style, high professional integrity and
conscientiousness to solving cross-functional problems to improve operational performance; a direct
and decisive implementer of processes and systems to support your company’s growth plans; personally
challenged by new projects which demand the full utilization of organizing and implementing
innovative approaches to meet management’s vision while over-attaining profit targets;
Ø Process Improvement Strategist: a results-oriented, business management executive skilled in
creating improved customer satisfaction and a return on assets, with an entrepreneurial mentality toward
the bottom line; a creative, "get-it-done" attitude with ability to operate within a team setting. Via the
analysis, planning, organization, and implementation of innovative processes/ services/ programs, in an
integrated manner; the result being the elimination of redundancy, improving of efficiency and
streamlining of operations, thereby enabling the overachievement of company’s top and bottom-line
targets.
PROFESSIONAL CAREER TRACK
______________________________________
INDYMAC BANK – Pasadena, Ca.
Account Executive – Columbia, SC
2006 - 2008
On July 11, 2008, IndyMac Bank, F.S.B., Pasadena, CA was closed by the Office of Thrift Supervision (OTS) and the
Federal Deposit Insurance Corporation (FDIC) was named Conservator. Primary Responsibilities included: All aspects
of the mortgage market including residential, commercial and construction. Provided analysis, problem-solving,
recruiting, training, selling, acting as liaison, personal contacts and marketing.
Key Achievements:
Ø Recruited, trained and maintained a seller base of over forty approved brokers with monthly production of
over 3 million;
Ø Exceeded 1st half 2007 volume objective by 42%; Ranked in the top 10-15% of the eastern division in
monthly volume and revenue production;
Ø Chosen to mentor new account executives in the Tampa operations center.
EQUISOURCE HOME MORTGAGE –COLUMBIA, SC
Loan Officer
2000-2006
EQUISOURCE is a small correspondent lender based in Columbia, South Carolina, that originates $35 million a year in
mortgages to sell to larger banks. The company has one location that serves South Carolina, North Carolina and Georgia.
Primary Responsibilities included: Taking incoming calls from prospective clients, credit applications, processing
credit and making underwriting decisions, ordering appraisals and title work, final loan structure, verifying paperwork
submitted by clients and submitting package to purchasing company.
Key Achievements:
Ø Made initial underwriting decision on 60-80 applications a month and manage a pipeline of 20-30 through
underwriting to close;
Ø Set company records for two highest monthly loan volumes of over $1.1 million;
Ø Set company record for third highest monthly fee production of over $46,000.
AMERICREDIT FINANCIAL SERVICES – Fort Worth, Texas
Area General Manager – Columbia, SC
1994-2000
AMERICREDIT is one of the largest no-prime automobile financers in the country. Primary Responsibilities included:
Reporting directly to Regional Vice President, I oversaw hiring of the entire staff in addition to annual reviews, scheduling
and disciplinary actions as needed. Coordinated all training and monitored work performance to insure compliance with
company guidelines.
Key Achievements:
Ø Managed central South Carolina area office with five employees. Directed marketing and supervised lending
and customer support, which resulted in over $1 million in indirect automobile loans monthly;
Ø Formulated and implemented new marketing strategies which increased the number of producing dealer
relationships by 25% and led to monthly loan volume above company objectives.
Ø Monitored and provided ongoing training to two branch support staff to insure compliance with data integrity
guidelines.
Ø Reviewed credit applications with a lending authority of $30,000.
Ø Developed plan for and carried out branch relocation from Greenville, SC to Columbia, SC.
Core Computer Expertise
Ø Microsoft Office, Loan Prospector, Desktop Underwriter, Fair Isaacs
Core Leadership Competency encompasses the ability to develop & implement an organizational vision which
integrates key program goals, priorities, and values. Inherent to it is my ability to balance change and continuity; to
continually strive to improve customer service and program performance; to create a work environment that
encourages creative thinking; and to maintain focus, intensity and persistence, even under adversity.
Management Skills involves the ability to design and implement strategies which maximize employee potential
and foster high ethical standards in meeting the organization's vision, mission, and goals.
Leadership Competencies: Conflict Management, Cultural Awareness, Integrity/Honesty, Team Building.
Relationship and Coalition skill involves the ability to explain, advocate, and express facts/ideas in a convincing
manner, & negotiate with individuals & groups internally & externally. This involves my ability to develop a
professional network with other organizations & to identify the internal & external politics that impact the work of
the organization.
Communication Competencies: Influencing/Negotiating, Interpersonal Skills, Partnering, Political Savvy, Oral &
Written Communication. I have the ability to provide guidance/counsel to top executive management and the firm’s
clients with respect to information assurance.
Education & Credentials______________________________________
Masters of Business Administration
University of South Carolina, Columbia – 2008
B.A. in Economics, Minor in Business
University of Tennessee, Knoxville – 1992
JOHN B. MONTGOMERY
214 S. Waccamaw Ave, Columbia, SC 29205
Home: (803) 929-3226 Mobile: (803)-727-7049 Email: [email protected]
INTERNATIONAL BUSINESS LEADER
with comprehensive experience and expertise in:
•
•
•
Cross Functional Team Management
Distribution Channel Development
Driving Results
Strong Analytical Skills
Contract Negotiation
Customer Management
International Sales Strategy
Financial Analysis
Marketing Communications
Strategic thinker with proven success in the development and implementation of growth oriented sales and
marketing strategies for domestic and international markets. Results oriented commercial team leader with
significant international experience and demonstrated ability to manage multi-million dollar key accounts and
establish new channels of distribution. Well-organized and very professional manager with excellent presentation
ability and proven negotiation skills. Experience living, working and traveling extensively abroad for business.
PROFESSIONAL EXPERIENCE:
Nomaco, Inc., a division of The Noel Group – Zebulon, NC
National Accounts Manager, November 2007 – Present
Complete sales and margin responsibility for $8 Million business unit of leading international manufacturer of
specialty synthetic materials. Dual focus on aggressively growing sales both through regional distribution partners
and direct sales to strategic accounts, including leading global consumer products companies Procter and
Gamble, SC Johnson and 3M. Develop and execute business plan to achieve maximum penetration and growth in
assigned market segments, including establishment of annual distributor sales and YOY growth targets, new
product launch plans, and negotiation of exclusive territory agreements and supply contracts. Report directly to
executive management.
§ Grew sales by $1.2 Million in 2008 with international launch of newly developed solution for key direct
account.
§ Led negotiations with key Finland-based customer for exclusive supply agreement worth in excess of $4
million through 2012.
§ Developed and implemented master distributor strategy with consolidation of standard product sales
through top performing distributors, redirecting $1Million+ through key accounts.
§ Acted as primary voice of the customer within the company for the communication of new product
requirements and sales support needs.
§ Worked directly with R&D, Engineering and Production departments to help deliver new product upgrades
to the market on time, on budget and with enhanced performance characteristics.
§ Frequent domestic and international travel to customer locations for sales presentations and contract
negotiations
Jarden Applied Materials, A Division of Jarden Corporation – Columbia, SC
Sales Manager - Polymers, July 2005 – November 2007
Plan and direct all commercial activities within assigned market segments for vertically integrated polymer and
filament manufacturing division of a Fortune 500 company. Manage sales, pricing, costing, forecasting, profitability
and service of products to all assigned accounts, including leading global companies Shaw Inc., Honeywell, GE
and Tyco. Maintain knowledge base of all competitive products, prices, innovations and industry trends. Develop
and maintain long-term relationships with key customer personnel. Reported directly to executive management.
§ Grew sales in assigned markets from $5.6 million in 2005 to a forecasted $8.6 million in 2007.
§ Negotiated new sales contracts worth in excess of $2 million annually during 2006.
§ Directed new business acquisition efforts through extensive market analysis to identify potential new
customers, product applications, market segments, competitive products and suppliers, etc.
§ Led project to improve forecasting accuracy to 95% of actual sales.
Lang-Mekra - Ridgeway, S.C.
Global Key Accounts Manager / Market Manager, September 2002 – July 2005
Responsible for all marketing, sales and new business development efforts for German manufacturer and
distributor of products for the commercial vehicle industry. Managed all aspects of the sales cycle to world’s
largest vehicle OEM accounts on a global basis, including Daimler Chrysler, John Deere, Caterpillar and Volvo.
Tasked with introduction of next-generation technologies to customer engineering and commercial personnel.
§ Managed strategic selling to accounts of key Fortune 500 customers, including all aspects of product
pricing, custom packaging, warranty agreements, logistical arrangements and credit terms.
§ Grew sales in assigned market segments from $500K in 2002 to $2+ million in 2005.
§ Supervised network of 8 field sales representatives and guided efforts to improve product penetration and
revenue growth in key customer organizations on a national basis.
§ Implemented global marketing strategy for entry into new market segments, including: definition of all
potential customers, competitive products and manufacturers; identification of new product needs and key
growth opportunities; analysis of industry trends and key economic indicators; execution of marketing
initiatives; definition of pricing and distribution strategy.
Transcon Trading Co., Inc. - Irmo, S.C.
Sales Manager, August 2000 - August 2002
Managed marketing and sales efforts for international marketer of human and animal health products that
achieved 15% growth in 2001 on $6 million in sales.
§ Coordinated new product launches with VP of Sales and international distributor network, including formulation of
country-level marketing plans, pricing structures, advertising campaigns and point of sale strategies. Full margin and
profit responsibility.
§ Negotiated distribution agreements and implemented annual account review program to improve distributor
performance and drive sales growth goal of 10% per year.
§ Led company in 2001 with $1.5+ million in sales to 50+ key distributor accounts throughout Europe, Asia
and the Middle East.
§ Supervised 5 Account Managers and all aspects of daily sales department operations.
EDUCATION:
MASTER OF INTERNATIONAL BUSINESS – MIBS
Moore School of Business - University of South Carolina
BACHELOR OF ARTS – Government & International Studies
NATALIE M. MOON
29 Reisling Court, Lugoff, South Carolina 29078
+1 (803) 260-1718
[email protected]
SUMMARY
Graduating Master of Human Resources student at the Moore School of Business, University of South Carolina.
Expertise includes interviewing, training and development in the financial sector. Successful managing multiple
projects and communicating effectively with all levels of employees.
EXPERIENCE
PALMETTO CITIZENS FEDERAL CREDIT UNION
Columbia, SC USA
Human Resources Assistant/Trainer
June 2004 - Present
Conduct and supervise research for a community based federal credit union to improve employee knowledge and
on-going training. Perform phone and in-person interviews to narrow applicant pool. Report to Human Resources
Director.
n Developed and executed a new hire training program for all staff to learn new and improve current skills.
n Streamlined the application and hiring process to ensure reduction in turnover and alignment of potential employee
skills with available positions.
n Negotiated cost of a learning management system for a 20% reduction from initial contract.
PALMETTO STATE BANK
Hampton, SC USA
Teller
July 2000 – January 2004
Performed currency transactions for a community based bank. Established rapport with customers to maintain a
client base. Assisted customers with balancing challenged accounts.
n Balanced cash drawer daily to prevent losses with only three outages, each less than $10, during length of
employment.
n Processed hundreds of transactions and handled sums of money exceeding $50,000 daily.
EDUCATION
Columbia, SC USA
May 2009
COLUMBIA COLLEGE
Bachelor of Science in Business Administration, Cum Laude
Commencement Marshal
Who’s Who In American Colleges and Universities
Order of the Purple Seal
Dean’s List
President’s List
Columbia, SC USA
May 2004
PROFESSIONAL DEVELOPMENT
Management Professional Series through Midlands Technical College including: Managing Multiple Projects,
Priorities, and Deadlines, Coaching and Counseling, and Evaluating Performance
LANGUAGES
Spanish: Good
IT SKILLS
Windows XP, Word, Excel, Outlook, and PowerPoint
MEMBERSHIPS
Society for Human Resource Management, Alpha Lambda Delta
PAUL NELSON
151 Gateshead Way
Phoenixville, PA 19460
610-792-1543
[email protected]
SUMMARY
Diversified international experience in multiple industries. Special expertise in multifunctional management
including supply chain, product introductions, contract negotiations, purchasing, engineering, construction, and
operations management. Proven ability to implement strategies necessary to accommodate rapid growth and
respond to changing business conditions.
CAREER HISTORY
SHIRE PHARMACEUTICALS, INC. – Wayne, PA
2004-Present
Global Supply Chain Sr. Director and Lean Enterprise Leader
April 2008- present
Developed and implemented the Lean sigma continuous improvement program for Shire’s supply chain that
eliminates waste, reduces cycle time, and improves business performance. Achieved the culture change necessary
for improvements to be sustainable. Achievements include >$4MM P&L impact via inventory and FTE
reductions within 9 months of program inception.
Global Supply Chain Product Director
2007 - April 2008
Planned and executed the supply chain activities for Shire’s first global product launch. Successfully achieved
market supply in US, EU, and Canada within 10 weeks of regulatory approvals, enabling the business to exceed
sales goals and market share within 12 months post launch.
Director, Planning & Materials Management, N. America
2004 - 2007
Developed and lead supply chain activities inclusive of order management, planning, warehousing/shipping, label
control, ERP systems development, and commercial supply
• Launched 4 new pharmaceutical products while maintaining supply for an additional 62 sku’s
• Implemented SAP R3 in planning, scheduling, order fulfillment, and warehousing
• Developed and implemented Sales and Operations Planning (S&OP) meeting critical planning needs for
commercial operations.
• Implemented a formal metrics program to improve supply chain effectiveness for commercial operations
• Provided executive leadership such as acting as Board member for Shire LLC and Due-Diligence team
member for acquisitions representing Shire’s supply chain
• Developed resource requirements for a start-up organization, including HR/staffing requirements, and
filled positions for a total staff of 57 FTE’s.
UCB BIOPRODUCTS, INC. – Smyrna, GA, Braine l’Alleud Belgium
2002-2004
Director, North America
General Manager reporting to board of directors for the North American subsidiary of a global Biotech company.
In 2 years, grew P&L responsibility from $100k to $14MM for contract manufacturing of peptides for APIs.
• Hired, organized, and managed growth of a team from 8 to 25 people including sales, marketing,
operations, regulatory, QA/QC, engineering, technical management, and outsourced support functions of
IT/IS, HR, finance, and accounting.
• Generated $3MM annual revenue for new preclinical and early stage clinical projects.
• Implemented a sales management system. Implemented sales order processing and installed materials
management and purchasing systems. Integrated these systems in SAP such that the accounting and
finance modules could be used for reporting and controlling.
• Turned a lab & pilot plant construction project from litigation to success. Completed facility construction,
commissioning, and validation. Hired site manager, staffed facility, and commenced production.
UCB PHARMA, INC. – Smyrna, GA, Brussels Belgium
1995-2002
Director, Business Operations
Accountable for all N. American pharmaceutical supply chain activities, including purchasing, materials
management, contract manufacturing, inventory control, customer service, warehousing and distribution.
Coordinated all IS/IT pharmaceutical sector projects.
• Created and organized a pharmaceutical supply chain and demonstrated success with launches of
blockbuster drugs, line extensions, and co-marketing/joint ventures.
•
•
•
Established inventory levels and implemented systems (SAP) producing 98% on-time shipments, saving
$3MM on inventory obsolescence, and reducing working capital in inventory.
Negotiated long-term supply agreements and reduced contract manufacturing costs by 15% (~$3MM per
year). Other successful negotiations with wholesalers, chain drug stores, generics manufacturers, and
outsourcing partners added more than $5MM net profit per year.
10% of time for one year in product sales to the US military, namely, the Veterans Administration,
resulting in successful placement of a key antiepileptic drug on a number of VA hospital formularies.
UCB CHEMICALS, INC. – North Augusta, SC, Brussels Belgium
1991-1995
Process/Site Engineer, 1994-1995
Responsible for increasing capacity of an 8-ton polyester powders specialty chemicals production facility.
Developed and executed a plan for increasing capacity by 20% within the available capital budget. Resulted in
capacity increase to 9.6 tons within the budget and in time to meet the market needs. Simultaneously, lead the ISO
9000 implementation; successfully certified in 1995.
Process/Plant Engineer, 1991 - 1994
Designed, constructed, commissioned, staffed, and successfully started a green-field oligomer resins operation.
Subsequent duties were in process optimization for this specialty chemicals facility.
DAY ENGINEERING – Charlotte, NC
1989-1991
Process Design Engineer
Process design for the southeast DuPont specialty chemicals facilities of Fayetteville, Florence, Brevard, and
Richmond; including project team/customer interface, writing scopes of work, sizing, specifying, and purchasing
process equipment and piping, creating and modifying P&IDs and arrangements for new construction projects.
MILLIKEN AND COMPANY – Spartanburg, SC
Process Engineer, 1988-1989
Provided technical support of production operations including SOP’s, S.P.C., J.I.T. processing.
Production Manager, 1987-1988
Managed continuous and batch cloth dying operations, supervising 11 hourly employees.
1987-1989
LOS ALAMOS NATIONAL LABORATORIES – Los Alamos, NM
1985-1986
Lab Technician
Undergraduate employment in analytical chemistry
EDUCATION
M.B.A., International Business, University of South Carolina
B.S., Chemical Engineering, University of Kentucky
B.S., Magna Cum Laude, Applied Mathematics, Minors: Chemistry and Physics, Kentucky State Univ.
1995
1987
1986
•
A.P.P. & C.P.M. Purchasing Certifications issued by the National Association of Purchasing Management
•
CPIM Production and Inventory Control Certification issued by APICS
•
E.I.T. Engineering Certification issued by the Kentucky State Board of Registration for Professional
Engineers and Land Surveyors
INIOBONG “INI” OFFONG
415 Hampton Forest Dr.
Columbia, SC 29209
(417) 294-7056
[email protected]
An International MBA graduate with a background in international business including exports and proficient in French.
Strengths include managing and motivating small to mid-sized groups to accomplish goals on target, business research, and
problem-solving.
EXPERIENCE
Columbia, SC
Research Assistant
September 2007 – February 2008 & August 2008 – April 2009
Assisted Dr. Alvaro Cuervo-Cazurra of the Sonoco International Business Department with research into the issues
companies face when internationalizing.
n Researched cases for publication and class discussion under the direction of Dr. Cuervo. Cases focused on various topics
including political issues faced by ExxonMobil in Venezuela, ethical issues faced by Primark with its Indian apparel
sourcing, Mattel with its toy recalls, the exemplary global coordination of programming from the Sesame Workshop
among others.
TRANSCON TRADING CO.
Irmo, SC
Assistant Supplier Manager
n Designed and implemented a supplier management database.
n Maintained records and information on 200 suppliers and 1000s of current and potential customers.
n Served as liaison between suppliers and account managers.
n Managed 5+ international accounts worth several thousand dollars for exportation to countries such as Ireland and the
Philippines.
n Handled documents for product registration in the United Arab Emirates including free sale certificates, certificates of
origin, and certificates of analysis.
n Provided proper customs documentation for product exportation.
HOGAN & HARTSON, LLP - “TOP 20” GLOBAL LAW FIRM
Washington, DC
Research Assistant, Conflicts
October 2006 – June 2007
Assisted Conflicts team supervisor in the research, identification, resolution and clearance of conflict of interest issues,
primarily in connection with the review of potential conflict issues as it related to new hires.
n Increased productivity by multitasking and working overtime to meet deadlines.
n Compiled corporate research information using Hoovers and Dun & Bradstreet corporate database information to
identify documented conflicts of interests outlined in litigation documents, attorneys’ notes and contracts.
KCOZ 91.7 FM
Point Lookout, MO
Assistant Station Manager
May 2003 – May 2006
Ensured the smooth daily operation of the FM station that had a broadcasting format of Jazz and Blues.
Managed DJ applications, auditions, schedules, and recording hours. This was a full-time position during summers, and a
part-time position of about 15 hours per week during school semesters.
n Organized training of DJ’s as station transitioned to digital broadcasting.
n Ensured continued FCC compliance by filing daily and quarterly reports on time.
n Maintained the station ranking as one of the “Top 20 College Radio Stations” by the Princeton Review.
EDUCATION
International Master of Business Administration
COLLEGE OF THE OZARKS
Bachelor of Arts in International Business Administration, Magna cum Laude
Columbia, SC
May 2009
Point Lookout, MO
May 2006
IT SKILLS
MS Word, Excel, Access, PowerPoint; Hoover’s, Dun and Bradstreet, RCS, Elite Enterprise, iManage,
BridgerInsight
ACTIVITIES
MBA Consulting Club, Big Brothers Big Sisters, Phi Beta Lambda
MATTHEW JOSEF PODOMINICK
Mobile: +1 (313) 478-1091
[email protected]
A sales/marketing or brand management position utilizing experience and skills in engineering and business management.
EXPERIENCE
TENNECO AUTOMOTIVE EUROPE
Brussels, Belgium
Business Process Improvement Internship
Developed a marketing strategy to increase market share and revenue of Monroe Shock Absorbers from 150 million
to 400 million Euros annually.
n Collaborated with senior marketing management from Audi, Mercedes, Volvo, Ford and Volkswagen to develop
strategies to increase product awareness and perceived customer value.
n Created a business process improvement strategy based on meetings with senior Original Equipment Managers.
n Designed a price and competitor analysis to estimate price elasticity for the electronic suspension market.
n Managed a 150,000 Euro budget for use in creating promotional material for the launch of the Mercedes CLK,
Golf GTI, and Volkswagen Eos.
n Developed a product benefits DVD to be shown in over 10,000 dealerships worldwide.
FORD MOTOR COMPANY, GLOBAL HEADQUARTERS
Dearborn, Michigan, USA
Powertrain Engineer and CAD Instructor (2003-2007)
May 2000 – June 2007
Developed engineering applications for engines and transmissions.
n Developed, managed and delivered training classes to support global engine design: Six Sigma, Intake/Exhaust
System Design, Basic Engine Design, Geometric Dimensioning and Tolerancing), Engine Assemblies, CAE for
Engines (Computer Aided Engineering)
n Trained more than 1,000 engineers and designers through distance learning programs, onsite training,
and software implementation programs
n Traveled extensively and gained international experience conducting training seminars and providing support to
facilities in Turkey, Australia, Canada, the United States and Brazil
Product Engineer (2000-2003)
Designed and tested intake and exhaust components for new product development.
n Gained experience in product design, structural analysis, and program management while working on several
engine platforms
n Contributor to the concept stage of product development as a team member on the design of intake/exhaust
manifolds, pistons, rods and crankshafts.
n Participated in the redesign of intake runners leading to a 25% reduction in material costs for the Triton engine
program, an annual cost savings of $1.2 million.
EDUCATION
Darla Moore Fellow Scholarship
MICHIGAN TECHNOLOGICAL UNIVERSITY
Bachelor of Science in Mechanical Engineering
LANGUAGES
SKILLS
Columbia, SC USA
May 2009
Houghton, MI USA
May 2000
ENGLISH: Native
GERMAN: Conversational, passed the Zertificat Deutsch at University
MS Excel, Word, PowerPoint, Outlook
Design and Database Apps:
CAD, Ford proprietary applications (I-DEAS, ProDuct)
ERP /Statistics / Data Analysis:
Minitab, SAS, SPSS
Operating Systems/Programming: Windows, UNIX, HTML
Process Improvement:
Six Sigma Green Belt Certified (October ’08)
STEPHEN A. PUGH, C.P.A., PMP
605 Scarlet Oak Trail
Alpharetta, Georgia 30004
(404) 314-0056
[email protected]
CAREER SUMMARY
Certified Public Accountant with an MBA in International Business and a PMP from the Project
Management Institute. Broad experience in public auditing, internal audit, internal consulting, project
management, corporate taxes, and international business. Spanish speaking (as a second language), with
extensive experience working with multi-cultural teams in an international business environment.
WORK EXPERIENCE
Hewlett-Packard, Atlanta, Georgia
$120 billion diversified high-technology company
1996-Present
Program Manager
Program Manager, Americas Controllership Program Management Office (PMO)
Program Manager, Americas Controllership Program Management Office (PMO)
Responsible for supporting the implementation of financial systems in the region and leading various
strategic realignment projects throughout the Americas, including leading projects such as:
• Leading the creation and establishment of the financial administration for a new country
subsidiary.
• Analysis and facilitation to nearshore/offshore certain financial operations.
• Leading/facilitation creation of transition model to be used for offshoring activities.
Americas Transition Manager, Business Process Outsourcing (BPO) Group
Responsible for project management of internal departmental outsourcing projects. The BPO Group is
responsible within HP for working with external and internal customers to help in outsourcing departmental
functions in the finance, HR, IT, and other areas to provide quality service with cost savings over the
existing infrastructure.
Worldwide Project Manager, Supply Chain IT Group
Responsible for delivery of export, customs, and logistics solutions, interfacing between our internal clients
and the worldwide systems owners. This includes identifying areas for improvement, automization, and
re-engineering.
Account Manager for the Global Customs Operations Projects and Project Manager for the North
American Project Implementation
• Account and vendor manager over the Latin American software provider utilized for the
implementation of the three Global Customs Operations Projects.
• Project Manager for the North American implementation to be begun in mid 2006.
Project Manager for the Worldwide Customs Architecture Simplification Program (CASPer)
• Co-led the RFP process and the ROI for the justification of the CASPer program, whose goal was the
implementation of a new worldwide customs simplified solution.
Product and Project Manager for the Worldwide Customs Imaging Program
• Led the Worldwide analysis, investigation, selection, contract negotiations, and implementation of the
Customs Imaging Project, working with a virtual worldwide team of process and technical individuals.
The project saves HP through the reduction of hard-copy storage costs and through increased
compliancy by being able to produce the required documentation on-demand.
•
Assistant Project Manager for Worldwide SAP GTS Business Continuity Services Implementation
Assisted the IT project manager with the successful implementation of the business continuity service
implementation for the new SAP GTS module related to export compliance and licensing.
Program and Project Manager for the Latin American Region
• Automated customs tool; leading the selection process, contract negotiation, vendor management, and
implementation. This tool integrates into a single database, customs and logistics information, for
purposes of track-and-trace of customer orders as well as customs clearance. The end result was better
visibility to logistics and customs information, thus resulting in an increased span-of-control and
reduced customer delivery times.
• Co-led the successful rollout and implementation in Latin America of the Worldwide Customs
classification tool, working with process and IT individuals.
Worldwide Account Manager Tax, Customs, Export Licensing, and Logistics Consulting Group
• Responsibility over the Latin American region for representing corporate plans and needs, while
understanding my clients’ environment and goals, and accomplishing a win-win solution for both
parties.
• Led the U.S. team through the analysis and investigation, along with the vendor selection process for
the U.S. Customs Automated software project.
Americas Controllership, Business Process Analyst
• Team member in the analysis, evaluation, and recommendation towards an integrated accounts
payable solution for the Latin American region.
• Team lead for the analysis, evaluation, and recommendation towards the implementation of the
Americas automated electronic travel solution.
• Finalized and published country tax summaries of all HP Latin American subsidiaries for use by tax
and non-tax personnel.
Global Telemedia International, Inc., Atlanta, Georgia
Publicly-traded telecommunications reseller
•
•
•
Responsible for SEC filings and oversight of all accounting and finance functions
Assisted in the evaluation, review, and implementation of new accounting system
Reviewed and implemented new internal controls
Seaboard Corporation, Ft. Lauderdale, Florida
$1 billion diversified international agribusiness co.
•
•
1992-1995
International Sr. Internal Auditor
Conducted financial and operational audits of the international subsidiaries in Latin America, as well
as played a key role in the safeguarding of company assets during the international divestitures.
Ronald Blue & Co., Atlanta, GA.
Financial planning and public accounting firm
•
1995-1996
Controller (contract basis)
1987-1990
Tax Supervisor
Reviewed and prepared various tax returns and tax research, as well as performed audits and
compilations.
Led review of overall tax processing approach, introducing improved review process, quality controls
and organization.
Price Waterhouse, Birmingham, AL.
National Big Four public accounting firm
1984-1987
Tax Senior
•
•
Reviewed, prepared, and conducted research for tax returns in a variety of industries
Prepared and participated in audits and reviews
1992
1991
1984
EDUCATION
MBA in International Business Studies (IMBA)
University of Costa Rica
Spanish language study
Baylor University, Waco, TX,
BBA Summa Cum Laude, Accounting,
AMIT SUBHASH RANE
1.201.682.9033
[email protected]
International MBA candidate with five years of experience in technical consulting, strategic marketing and key account
management. Successful at developing pricing strategies, increasing revenue streams, launching new products, reducing costs,
meeting time and budgetary requirements, and brand management strategies. Strengths include team and relationship building,
problem solving, negotiating, and operating in new and challenging global environments.
EXPERIENCE
METSO MINERALS
USA / FINLAND
Internal Consultant, Customer Services for Construction business line
Created model for business line customer services to optimize the integrated margins for spare and wear parts business globally.
§ Designed global pricing model by working closely with business unit, distribution centres and sales officers across the globe.
§ Developed optimum pricing algorithm to target integrated margins of more than 40% for 2008.
§ Benchmarked pricing processes within the construction industry and implemented the best practices.
§ Developed a forecasting model for planning of inventory to reduce inventory cost by 3 - 5 %.
PHILIPS ELECTRONICS INDIA LTD.
Mumbai, INDIA
Assistant Manager, OEM channel, Lighting group
November 2005 – June 2007
Implement market oriented sales strategies and provide application based lighting consulting to major retail chains, architects,
electrical contractors. Increase brand awareness through technical presentations, seminars and live demos.
n
Achieved annual growth of 80% in 2006 by providing technical assistance to key accounts and potential clients.
n
Managed a cross-functional team consisting of sales officers, logistics personnel and account executives to ensure execution
of the company’s operational plan. Achieved 130 % of the regional sales target.
n
Reduced collection period from 62 days to 28 days through quality sales and efficient debtor management.
n
Awarded “Best Performer of the Year 2006” for exceptional sales performance in OEM channel.
CROMPTON GREAVES LTD – India’s largest private sector electrical engineering company
Mumbai, INDIA
Territory Manager, Sales and marketing for commercial motors
Aug 2002 – October 2005
Develop OEM business and distribution channels and manage key accounts in the washing machine, air conditioners and fuel
dispensers industry.
n
Achieved annual sales of US $7M. Exceeded target by 20% by technical training to strategic partners.
n
Tracked sales performance, controlled inventory & customer credit by making optimum use of ERP packages.
n
Reduced non-collectible debtors by 80% and restricted sales tax liability to 5% of total sales.
n
Worked with internal & external product development team and offered customised solutions to international manufacturing
giants such as Matsushita, Hitachi, Tatsuno, Gilbargo, Electrolux, L &T, Whirlpool, and Emerson.
n
Achieved high unit profits by negotiating orders and offering solutions with a material to sales ratio of less than 65%.
EDUCATION
Columbia, SC USA
International Master of Business Administration (IMBA); Marketing / Strategic planning
May 2009
Capstone Consulting Project with Eaton Corporation for cost optimization of Perpetual Inventory Aug2008-Dec2008
Candidate for Six Sigma Green Belt certified by Sonoco Products Company
Nov2008
VEERMATA JIJABAI TECHNOLOGICAL INSTITUTE (VJTI), University of Mumbai
Mumbai, India
Bachelor of Engineering, Electrical
June 2002
n Won inter-collegiate advertising competition for three consecutive years.
n General Secretary of VJTI Social Committee. Organized cultural activities and blood donation camps.
TRAINING
IT SKILLS
ACTIVITIES
“Professional Selling Skills” An ACHIEVEGLOBAL Management Program, April 2007
MS Excel, Word, PowerPoint
Programming / ERP:
C, Pascal, SAP - Sales Distribution Module
MSB Consulting Club – Secretary
MSB Case Team
2008-2009
DENISE M RATHMANN, MBA, PMP®
Scabellstrasse 14 • Berlin, Germany 14109
[email protected] • +49 30 8058 8399 • mobile +49 160 862 1894
CAREER PROFILE
Career that includes finance & controlling, project management, operations, and sales within automot ive
and automotive financial services industries throughout the U.S. and abroad. Current responsibilities
include program controlling for global project within the automotive financial services industry. Multilingua, native English speaker with excellent conversational and written French skills and intermediate
abilities in German. PMP® Certified. Traveled extensively, resided, and worked in more than 34 countries.
Nov 2000 - Present
DAIMLER FINANCIAL SERVICES AG
Manager, GPS Project Controlling
Finance & Controlling for Global Processes, Products, and Systems Program (GPS)
Jan 2008 – Present
•
•
•
•
Berlin, Germany
Project Leader responsible for overall steering of GPS program financials and financial reporting,
including investment calculations and business case (approx. 300 mEUR project budget)
Analysis and management of:
o Program financials (especially planning and variance analyses)
o Monthly financial consolidation and reporting processes
o Financial planning & baselines in Clar ity (project management system)
Financial consult to project leadership on program and project reporting including recommendation of
measures to narrow/close potential gaps to achieve program financial target s
Ensure compliance with financial policies and guidelines including business case, investment
calculation, and transfer-pricing methods and processes
Manager, Project Controlling Methods & Strategic Projects
Finance & Controlling Department
Feb 2006 – Jan 2008
•
•
•
•
•
Berlin, Germany
Define and ensure corporate financial appraisal criteria for project decisions by establishing a process
to monitor financial project data including benefit tracking, and provide transparency about financial
implications of projects on the annual operative planning. This includes what projects are planned,
project timing, and the impact on corporate targets (Operating Ratio, EBIT, etc.)
Establish and maintain project investment methodologies, including guidelines, templates, tools, and
training
Establish reporting process t o ensure that financial evaluation criteria are applied in project decisions
and to allow monitoring of project budgets and achievement of projected benefits
Advisor/SME role for project managers and PMOs on preparing investment calculations and
reviewing/analyzing business case financials for major projects prior to approval to ensure that the
presented recommendation is plausible and it provides a positive economic contribution to the
company
Project Management/Controlling responsibilities, including:
o Project Controller for the Leadership & Culture workstream within the Captive #1 program
o Project Leader for establishment of standardized business c ase t ool and handbook
o Work-package Leader for the implementation of the global project management tool (Clarity)
o Project Manager for the implementation of the corporate benefit tracking tool (SCOT-like)
o Project Leader for the implementation of a standard business case methodology and toolset
o Co-Project Manager for implementation of the multi-project management process
o Co-Project Manager for “Great Place to Work” survey follow-up projects within the strategy, risk, &
controlling teams (determine what to do with the results, what can be improved, etc.)
Denise M Rathmann Curriculum Vitae
Page 1 of 3
As of February 2009
Manager, Strategic Projects (Remarketing Operations)
Jun 2003 – Jan 2006
•
Westlake, TX USA
Project management, including planning and implementation, of various strategic initiatives and
process re-design programs. Projects include customer loyalty programs, benchmarking studies, and
customer satisfaction analyses
Managed the annual G&A, manpower, and capital budget submission process, quarterly actuals and
budget submission process, and monthly budget reporting for the remarketing cost centers
Prepared departmental and management presentations for various inter nal (field, headquarters, etc.)
and external
•
•
Remarketing Analyst, Customer Remarketing Department
Nov 2001 – May 2003
•
Farmington Hills, MI USA
Served as a liaison between the headquarters support staff and the Dallas Remarketing Center for
day-t o-day operational support and issue resolution
Prepared and maintained the annual G&A and manpower budgets for six departments
Participated in the planning and implementation of new strategic initiatives
•
•
International Management Associate (ProTeam Financial Services/Energy Global)
Nov 2000 – Oct 2001
Berlin, Germany
International management training program with the following 3 international projects:
Credit Risk Management (Berlin, Germany)
Credit Risk Management, including Collections, Remarketing, & Fleet/Wholesale Credit departments
(Milton Keynes, UK)
• Chrysler Brands Marketing Strategy, including Remarketing department (Southfield, MI,USA)
•
•
Jul 1999 – Dec 1999
3M EUROPE
CRM Project Analyst
Corporate Marketing & Communications
•
Brussels, Belgium
Participated in the implementation and piloting process of Customer Relationship Marketing and EBusiness programs in the UK, Germany, France, and the Netherlands
Researched, documented, & presented progress on pilot projects to the project team
Investigated and researched major trends in Customer Relationship Management and E-Business
•
•
Aug 1998 – Apr 1999
VOLUNTEERS OF AMERICA OF THE CAROLINAS
Bookkeeper
•
•
Columbia, SC USA
Daily bookkeeping for non-profit organization including payables, bank reconciliations, etc.
Participated in a direct mail campaign to solicit consumer donations
Jun 1994 - Jun 1998
Aug 2000 – Nov 2000
AUTO ADVISOR OF NORTH FLORIDA, INC.
Sales Associate
Jun 1994 - Jun 1998, Aug
2000 - Nov 2000
•
Tallahassee, FL USA
Worked with high volume, consumer fleet and wholesale dealership teams to negotiate new and used
automobile pricing, including customer rebates and incentives, on behalf of customers
Assisted car purchasers in financial decisions, including loans, leases, and balloon-note financing
Managed one of the three satellite offices for the company
•
•
Bookkeeper
Aug 1995 - Jun 1998,
Aug 2000 - Nov 2000
•
•
Tallahassee, FL USA
Performed the routine financial activit ies of the company, including Bookkeeping, Accounts
Receivable, Accounts Payable, and Payroll
Prepared monthly sales reports for an annual sales volume of 550 automobiles
Page 2 of 3
As of February 2009
EDUCATION
May 2000
INTERNATIONAL MBA (MIBS/IMBA)
Columbia, SC USA
Field of Study: International Business & Marketing
Language Specialization: French
Summer 1999
INTENSIVE BUSINESS LANGUAGE TRAINING
Paris, France
Ecole Européenne des Affaires (EAP)
May 1998
BACHELOR OF ARTS
Tallahassee, FL USA
Florida State University, College of Business
Double Major: Multinational Business Operations and French
July 1997
CULTURAL FOREIGN LANGUAGE TRAINING
Paris, France
Florida State University, Study Abroad Program
LANGUAGES
English - Native
language
French - Excellent
written and oral language abilities
German - Intermediate
written and oral language abilities
CERTIFICATIONS & SEMINARS
Project Management Professional (PMP®)
Project Management Institute – Jan. 2008
Career Development Center (CDC)
Daimler Financial Services Assessment Center for
Employees with Executive Potential – Passed in Aug.2005
Advanced Executive Program for Managers (AEPM)
Daimler AG Leadership Seminar – Nov. 2008
HOUSTON Education Program
Daimler AG Certification in Advanced Project Management 2004
Certificate of Achievement in Project Management
American Management Association - 2005
Clarity Project Management System Training
Daimler Financial Services AG - 2007
Page 3 of 3
As of February 2009
C. ROBERT REEVES
8207 Sawyer Brown Road, E-2
Nashville, TN 37221
(615) 673-3456
[email protected]
www.linkedin.com/in/crobertreeves
KEYWORDS
Marketing Manager, Product Manager, Marketing Analyst, Brand Manager, Business-to-Business Marketing (B2B),
Consumer Marketing (B2C), Pricing, Promotion, Direct Marketing, Direct Mail, Telemarketing, Marketing Plans, MBA
SUMMARY
A marketing professional with a strong interest in marketing and brand management. Consistently successful in managing
products and brands, which has significantly contributed to company growth and profitability. Hard-working individual
with outstanding analytic, organization and communication skills. Great leadership qualities with excellent crossfunctional team skills
MARS PETCARE, US, Franklin, TN
Associate Marketing Manager, May 2007 – Feb. 2009
Managed the marketing initiatives for five strategic retail customers to increase sales within their branded pet food
category. Customers included Tractor Supply Co., Walgreens, SuperValu, Save-A-Lot, and BJ’s Wholesale Club. Net
sales for brands increased $46.2MM to $56.4MM (24%) and volume increased 89.2K to 92.4K tons (4%) in one year
across all accounts
• Researched market trends, provided product recommendations, priced, and developed products to fit customer
needs, while adhering to P&L earnings targets
• Created marketing plan and product innovation plan for largest strategic account to drive new products on shelf
and increase sales
• Led cross-functional team to produce formal bid response and pricing
• Recommended new brand positioning strategies and packaging concepts to increase brand awareness
• Established and maintained solid relationships with customers through collaborative planning sessions and
promotional activities
• Provided creative direction and coordinated with outside agencies to develop product packaging re-design and
sales support materials
HEALTHSTREAM, Nashville, TN
Associate Product Manager, Feb. 2006 – April 2007
Directed product management of multiple e-learning solutions for healthcare to increase industry-leading market share and
value to customer base. Revenues for products increased $1.25MM to $2.05MM (64%) in one year
• Researched, analyzed, and recommended new software solutions to add robust functionality to content
development product
• Coordinated cross-functional groups to ensure optimal delivery and support of product enhancements
• Developed and executed marketing plans for content development product and courseware to grow customer base
• Created marketing collateral, scripts, presentation slides, and provided product demonstrations for sales
representatives to effectively sell products
• Developed training materials and updated user guides to ensure customers and internal support teams stayed
current on new product functionality
ALLTEL COMMUNICATIONS, Little Rock, AR
Marketing Analyst II – Wireline Product Management, July 2002 – Feb. 2006
Directed product management of business long distance, teleconferencing, and wholesale carrier network services, which
generated $75MM in annual revenues and increased number of long distance units sold by 28% in three years amid strong
competition
• Developed and enhanced business long distance and wholesale-related bandwidth products to satisfy marketplace
needs
C. Robert Reeves
Page 2
• Researched competitive threats across the industry and recommended marketing strategies and pricing that
supported business growth
• Coordinated formal sales proposal (RFP) responses to help win large, corporate accounts
• Created forecasting and guidance reporting so that senior management and sales markets could stay abreast of
product performance and trends
• Coordinated with Tactical, Operations, and Sales teams to provide training and information so that they could
effectively implement and support products
THOMPSON PUBLISHING GROUP, Washington, DC
Marketing Manager, Aug. 1997 – Aug. 2000
Created and executed all business-to-business marketing initiatives for six human resource compliance publications
• Created and administered annual marketing plan with $900K budget, and coordinated numerous direct mail and
telemarketing campaigns to increase the number of new and renewing subscribers
• Led four-person task force to generate new alternative marketing strategies, such as developing a question and
answer forum on the company Website, and enhancing the company invoice formats, which resulted in increases
in customer inquiries and sales
• Prepared formal post-campaign analyses for senior management and offered recommendations to improve future
campaigns
• Researched and discovered new consumer marketing lists which benefited products, as well as similar products
belonging to peers
GRADUATE STUDIES EXPERIENCE
UNITED PARCEL SERVICE, Columbia, SC
Business Development Intern, June – Nov. 2001
Supported marketing and sales of business services for the South Carolina District
• Managed initiative to pre-qualify leads for district sales force, which generated new customers
• Monitored package volume and generated weekly sales reports for district management to use in strategic
marketing decisions
INTERACTIVE DATA VISUALIZATION, Columbia, SC
Marketing Intern, June – Aug. 2001
Performed marketing research and analysis for software product launch for fall 2001
• Researched three-dimensional software product market, developed in-depth analysis of competition, created
pricing structure, and offered strategies to market software
DANIEL MANAGEMENT CENTER, UNIVERSITY OF SOUTH CAROLINA, Columbia, SC
Graduate Assistantship, Aug. 2000 – May 2001
Assisted Marketing Coordinator with development of direct mail campaigns and other strategic initiatives that increased
the number of executive education registrants
• Developed marketing plan for executive education courses. Enacted new marketing approach by establishing
relationships with education provider Websites
EDUCATION
UNIVERSITY OF SOUTH CAROLINA, Columbia, SC
Master of Business Administration, Concentration in Marketing, May 2002
UNIVERSITY OF RICHMOND, Richmond, VA
Bachelor of Science in Business Administration, Concentration in Marketing, May 1996
COMPUTER PROFICIENCY
Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook), Microsoft Office Live Meeting, Microsoft Visio,
Adobe Contribute 4, Salesforce.com (CRM tool), Lotus Notes
VALERIE MICHELE RICHARD
+1 202 550-4394
[email protected]
Finance and Operations focused International MBA candidate with considerable international experience. Strategic thinker
with first-hand experience in project and client management. Strong aptitude for problem solving and an ability to work
under tight deadlines. Expertise in IT skills and complex troubleshooting. Fluent in English with advanced
intermediate fluency in French and basic fluency in Spanish.
EXPERIENCE
POPULATION SERVICES INTERNATIONAL – a non-profit health social marketing enterprise
Kigali, RWANDA
Finance and Operations IMBA Intern
§ Reviewed procurement documents for transparency, thoroughness, compliance with procedures and advised signatory.
§ Audited procurements and field trainings to ascertain the presence of fraud.
§ Designed, created, implemented and trained staff on a MS Access database to better track procurement valued upwards
of $1.2M a year.
§ Reformulated travel advance and justification policies for both field and employee advances ($82,000+ annually).
§ Worked with short-term technical assistant (STTA) from the Washington office to conduct a need assessment of the
procurement department and train current staff on policies and procedures; implemented solutions after departure.
SOUTH CAROLINA SMALL BUSINESS DEVELOPMENT CENTER
Columbia, SC USA
Business Consultant
§ Consulted with clients about ongoing business concerns. Helped target concerned areas for improvement.
§ Created and distributed media regarding the SBDC and its successes.
HOUSECALL LLC – a technology services company
Washington, DC USA
Shared Systems Administrator for offices in the US House of Representatives
Managed technology systems and requirements 40+ Congressional offices.
§ Acted as primary point of contact for 10 offices whose aggregated contracts approximated $500K annually.
§ Proactively marketed services to prospective clients mostly through relationships with existing offices.
§ Engaged in daily communication with principal offices and addressed technological issues in a timely manner.
§ Acted as technical liaison for the office with House Information Resources and other vendors on many vital projects.
§ Guided offices to assess the need and effectiveness of new technology within annual budget exceeding $1M.
ORCHID TECHNOLOGIES AND MANAGEMENT – an IT services company
Washington, DC USA
Computer Technician/Dispatcher serving the Overseas Private Investment Corporation
February – August 2005
Acted as primary contact for the technology desk. Addressed client issues and solved problems.
§ Served as liaison between technicians and management, delegated tasks to appropriate technicians,
and followed up to ensure satisfactory project completion.
§ Helped manage $750K worth of equipment and technology.
§ Created documentation and helped to compile standards of procedure.
§ Catalogued, delegated and resolved customer technical issues.
UNIVERSITY OF MARY WASHINGTON
Computer Technician Aid (student employment)
Fredericksburg, VA USA
CHEMONICS INTERNATIONAL – a global consulting firm for economic growth
Maadi, Cairo, EGYPT
Graphic Designer/ Public Relations Consultant
June – July 2001
Consulted and worked on outreach for the Cairo Air Improvement Project, a US$60M project.
Member of a 5-person, US$4M public relations section.
§ Reviewed and proposed concepts to inform more than 10 million people and 2,000 policymakers / community leaders
about project goals through TV shows, radio drama and documentaries, magazines and weekly newspaper articles.
§ Executed the design and layout of graphics for information materials.
EDUCATION
Darla Moore Fellowship, Beta Gamma Sigma
Columbia, SC USA
May 2009
HELSINKI SCHOOL OF ECONOMICS
Fall semester exchange (Finance and Operations)
Helsinki, FINLAND
September – December 2008
GROUPE ESC CLERMONT
Immersion French Business Language Training
UNIVERSITY OF MARY WASHINGTON
Bachelors of Science in Economics, Cum Laude
Omicron Delta Epsilon International Economics Honor Society
IT SKILLS
Design:
Networking/ Technical:
Fredericksburg, VA USA
December 2004
MS Excel, Word, PowerPoint, Outlook, Access
FrontPage, Photoshop, DreamWeaver, Knowledge of HTML
Exchange, Blackberry, Norton Antivirus, Novell, ADUC, Ghost, Bloomberg
Advanced Troubleshooting and repair
Roy Kellen Riley
1718 Madison Road, Apt. 17
Columbia, SC 29204
+1 (803) 606-4892
[email protected]
International MBA candidate with experience in project management, consulting, and strategic business planning.
Creative problem solver with strong leadership and management skills; proven ability to work in challenging
environments. Conversational Spanish.
EXPERIENCE
EMPRESAS BERN
Panama City, PANAMA
Business Development Trainee
May 2008 – July 2008
Worked alongside the director of the new hotel school to develop and implement a future business plan.
§ Planned the content and design of the new webpage.
§ Developed a phased marketing strategy, including a timeline of initiatives and projected growth.
§ Created presentations and promotional tools used at conventions and expositions.
§ Designed several advertisements for use in local and international media outlets.
WESTON ADAMS LAW FIRM
Columbia, SC USA
Legal Assistant
Managed the bankruptcy department of a foreclosure and real estate law firm through research and case presentation
to firm’s attorneys.
§ Contributed to a 10% increase in client volume.
§ Maintained data on over 3,000 active files.
§ Managed timelines through four integrative computer databases.
§ Established electronic filing system resulting in a 75% reduction in client processing time.
COLUMBIA METROPOLITAN CONVENTION CENTER
Columbia, SC USA
Assistant Floor Manager
October 2004 – February 2005
Supported team leader in managing groups of servers and bartenders at catering events.
§ Contributed to renewal projects for 10 events, with over 90% yield.
§ Supervised staff of 5 - 10 people on events ranging from $2,000 to $10,000.
§ Directed and planned events with guests ranging in numbers from 10 to 1000.
EDUCATION
IMBA Fellowship Recipient
Relevant Project: Consulting Venture for Sustainable Marketing Firm
ITESM: Instituto Tecnológico y de Estudios Superiores de Monterrey
Intensive Business and Language Training
Study Abroad
IT SKILLS
ACTIVITIES
INTERESTS
MS Word, PowerPoint, Excel, Access
Business applications: Vendorscape, Clarifire, Newtrak, Lenstar
Hospice Volunteer (2007), Big Brother Mentor (2007), Public Notary
Hiking, Mountain Biking, Fishing, Basketball
Columbia, SC USA
May 2009
Guadalajara, MEXICO
Columbia, SC USA
May 2005
Prague, CZECH REPUBLIC
MARCO ROHDE
1520 Senate St, Apt 156
+1 (803) 586-4713
[email protected]
International MBA candidate with over five years of working experience in the logistics and transportation industry.
Bilingual German native with two professional qualifications in the field of international trade. Expertise in project and
supply chain management and corporate social responsibility. Proficient in technology/computer skills.
EXPERIENCE
SONOCO PRODUCTS COMPANY
Hartsville, SC USA
Intern Supply Chain Management / Professional Services
Led a cross-divisional team that developed and implemented a sourcing strategy for HVAC services for all Sonoco
facilities in USA & Canada.
• Achieved savings of up to $100,000 during pilot phase of the project.
• Developed and conducted survey for internal customers with highest response rate ever recorded in the division.
SOUTH CAROLINA EXPORT CONSORTIUM
Columbia, SC USA
Market Researcher and Analyst, Graduate Assistant
August 2007 – present
Provide research, training and consulting services to companies to increase their international competitiveness.
Assist Director of Operations conducting international trade data analyses and strategic market research.
ECKHARDT MARINE GMBH - buys and sells ships destined for demolition
Hamburg, GERMANY
Operations Manager / Sale and Purchase Broker
December 2001 – August 2003
Apprentice
Negotiated mostly via Brokers with ship owners on the supply side, drafted contracts, prepared documents for letter
of credits, and obtained offers for vessels via company representatives in target markets.
• Initiated and executed the analysis and collection of data for self-compiled statistics and for the acquisition of
new clients, enabling the company to conclude highly profitable off-market deals.
• Successfully completed an apprenticeship in only two years instead of the normal three.
LOTT SHIP AGENCY - agency work and logistics for ports along the US Gulf Coast
Mobile, AL USA
Port Agent
Agency work included customs, immigration, cargo documentation to represent the interests of the principal
and the vessel while in port, and to assist ship captains while vessels were in port that included: liners, heavy lift,
roll-on/roll-off, woodchip, grain, bulk, coal carriers, tankers and pipeline vessels (s-lay and j-lay).
• Handled effectively the agency work and documentation for a liner service between the US and Central America.
• Reduced average time to prepare documentation by 15%.
Columbia, SC USA
May 2009
DUNDEE BUSINESS SCHOOL, University of Abertay Dundee
Dundee, Scotland UK
Bachelor of Arts (Honors) in Business Studies with Economics (2:1, upper second classification).
June 2007
• Winner of the 2005 Ede and Ravenscroft Award: achieved high level of performance in the 2nd year of an honors
degree program.
• Winner of the 2007 JAC Stothers Award: highest mark for a Dissertation Project in a business studies program.
Honors Dissertation Topic: “Strategizing the Environment: To What Extent Can Companies Involved in the
Recycling of Ocean Going Vessels Take Advantage of Green Issues?”
INSTITUTE OF CHARTERED SHIPBROKERS
London, UNITED KINGDOM
UK Professional Qualification, Member of the Institute of Chartered Shipbrokers
February 2006
HAMBURG CHAMBER OF COMMERCE
Higher Diploma in Wholesale and International Trade Administration and Operations
Hamburg, GERMANY
July 2000
GAUTAM KUMAR SARAFF
1227 Barnwell St, Apt #31, Columbia, SC 29201 USA
(201) 356-7538 / [email protected]
International MBA candidate with demonstrated academic excellence. Expertise in financial and operational
responsibilities, including strategic planning and financial management, financial analysis, process analysis, design and
control and project management. Strengths include multiple team management, problem solving, data analysis and
decision making, negotiations, motivating people and making presentations to senior company leadership.
EXPERIENCE
INTERSECTIONS INC
Chantilly, VA
Business Analyst (Intern)
Performed analysis of marketing strategy and worked towards business development.
n Analyzed and evaluated the potential acquisition of a $5 mm company.
n Performed return on investment analysis for potential marketing partners.
n Evaluated and analyzed the performance of pilot marketing campaign.
n Suggested new avenues of growth leading to 50% increase in weekly orders in three months.
n Improved Search Engine Optimization strategy leading to nine fold increase in free traffic.
EVEREST PAPER MILLS
Janakpur, Dhanusha, NEPAL
June 2003 – May 2007
Technical Executive (July 2004 – May 2007)
Directed and coordinated business operations, including engineering processes, purchase, sales,
inventory control and human resources.
n Facilitated loan transfer to another bank consortium, lowering interest rates by 1.5% on average.
n Acquired the first overseas customer, Japan Pulp & Paper Co. Ltd., diversifying the customer base.
n Designed and controlled process and paper machine redesign to increase production by 90%.
n Initiated a training program to improve productivity of workers, reducing overhead by 10%.
Process/Electrical Engineer (June 2003 – June 2004)
Performed process analysis for increased efficiency and improvement.
n Analyzed and improved the process for making waste paper pulp, increasing production by 12%.
n Convinced management to change process pump drives, resulting in 30% electrical energy saving.
n Designed and governed the modification of pulp washers to increase capacity by 30%.
EDUCATION
International Master of Business Administration (IMBA) – Finance
Investment Club – managing Moore School investment portfolio
Corporate Valuation – Singapore Airlines
Best Strategy Invitational 2008 – Distinguished Participant (Top 5%)
Global Business Strategy – Top Team
INDIAN INSTITUTE OF TECHNOLOGY
Bachelor of Technology in Electrical Engineering
Assistant Coordinator, Informals Cell in All India Collegiate Cultural Festival; Antaragni
Secretary; Software Cell, an All India Inter-Collegiate Technology Festival; Techkriti
LANGUAGES
IT SKILLS
AWARDS
Columbia, SC USA
July 2007 – May 2009
Kanpur, UP, India
May 2003
ENGLISH: Native
NEPALI: Native
HINDI: Native
ERP:
FACT Accounting for Windows
Office applications:
Microsoft Word, Excel, Access, PowerPoint and Outlook
Design/Programming:
AutoCAD, C programming language
CHESS (Bishop Cotton Boys’ School)
Inter School Chess Tournament, CHECK MATE ’97 – 2nd position with 2nd team position
Inter House Chess Tournament, 1997--1998 – 2nd position
Inter School Chess Tournament, CHECK MATE ’95 – 1st team position
Adrian M. Saunders
8632 Curtis Ave
Alexandria, VA 22309
(703) 360-0473
[email protected]
MBA from the University of South Carolina seeks a position in IT. Particularly successful in developing strategies
and related logic. Strengths include research and analysis, curiosity, and the ability to learn and integrate data quickly.
EXPERIENCE
HOME DEPOT
Alexandria, VA, USA
April 2007 - May 2009
Department Supervisor – Inside Garden
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Department Supervisor - Lumber and Building Materials, Department Supervisor – Freight,
Inventory Management Associate, Hardware Sales Associate
SELF EMPLOYED
Alexandria, VA, USA
June 2006 – Nov 2007
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Developed corporate, brand, and product marketing strategies for small business in archery products.
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Improved marketing strategies for a group benefits brokerage.
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Conducted market research including surveys and database analysis.
LANDOR AND ASSOCIATES
Mexico City, MEXICO
April 2005 - August 2005
Brand Analyst/Consultant (Internship during MBA)
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Studied the effectiveness of current marketing campaigns and brand positioning for Procter &
Gamble, Gamesa and Danone within the Mexican market.
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Studied the competitive landscape for possible market opportunities.
GROUP NORTHWEST
Spokane, WA, USA
November 2003 - May 2004
Programmer, Software and Database Design (Contract)
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Designed and implemented sales and enrollment software for group benefits.
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Handled special projects and client relations focused on improving company software and
procedures.
MISSAO BRASIL CURITIBA
Curitiba, PR, BRAZIL
Missionary, English and Math Teacher
Coordinated and facilitated information sessions for the general populace and presented detailed training
sessions for missionaries. Provided relief services to those in need.
EDUCATION
MBA (International Program)
May 2006
Eastern Washington University, Cheney, WA,
BS, Computer Science (Specialization – Embedded Systems, Graphics)
June 2001
LANGUAGES
English: Fluent
Portuguese: Fluent
Spanish: Intermediate
IT SKILLS
Office Applications: Microsoft Word, Excel, PowerPoint, Access, Relational Databases
C/C++, OpenGL, SPSS, Photoshop
Stephen W. Sawyer
2040 Ashley River Road, Charleston, South Carolina, 29407
C: (757) 503-1749 w [email protected]
OBJECTIVE
A highly skilled program management professional with a strong mathematical background, an MBA and
leadership experience. Well prepared for a new career outside of the Military.
EDUCATION
Master of Business Administration; University of South Carolina – August 2009
• Cumulative GPA – 3.6
• Relevant Courses Completed: Analytical and International Economics, International Financial
Management, Managing Cross-Border Teams, Strategic Management
Bachelor of Science in Physics with Minor in Mathematics; Virginia Military Institute – May 2005
• Cumulative GPA – 3.8
• Relevant Courses Completed: Advanced Mathematics for Scientists and Engineers, Classical Physics,
Differential Equations, Electricity and Magnetism, Particle Physics, Quantum Mechanics
HIGHLIGHTS OF EXPERIENCE
Assistant Administrative Officer
US Navy, Naval Weapons Station, Charleston, SC
August 2008 – Present
Directly assisted the Administrative Officer in all aspects of executive office management, specifically EEO
compliance, dispute resolution, correspondence control and the coordination of meetings and special events. In
addition, individually provided counseling and guidance on a weekly basis to over 30 junior sailors and officers.
Naval Nuclear Power Instructor
US Navy, Naval Nuclear Power Training Command, Goose Creek, SC
August 2005 – August 2008
Instructed and provided mentorship to over 400 junior enlisted sailors, taught Mathematics and Reactor Principles,
and managed and directed a division of officer and enlisted personnel.
• Awarded the Navy and Marine Corps Achievement Medal in April 2006, was named the Officer Instructor
of the Quarter, 1st Quarter 2008 for outstanding service and earned the distinction of “Master Training
Specialist”.
• Appointed as the Nuclear Field A-School Mathematics Division Director in 2008. This was a position
reserved for only top Junior Officers and was placed in charge of a division consisting of 10 officer and
enlisted personnel.
Summer Internship
Norfolk Naval Ship Yard (NNSY), Portsmouth, Virginia
Summer 2004
Interned at the Norfolk Naval Shipyard as an “Engineering Technician”. Worked aboard the Theodore Roosevelt
aircraft carrier during its dry-dock phase and assisted the NNSY engineers with their day to day operations.
Research Participant
SURI Undergraduate Research Symposium, Lexington, Virginia
Summer 2003
Conducted research dealing with Taylor series, Fourier series, Wavelets, and the CORDIC Algorithm. Along with
a mentor, created a computer program using Maple that simulated the 4 techniques and their accuracies in
approximating various mathematical functions such as sine waves, cosine waves, and natural logarithms.
JUSTIN L SCOTT M.B.A.
Cardiff, UK CF10 2HU ? U.S. Citizen
+44 777 582 5547 ? [email protected]
Results-oriented MBA with sales, operations, education, brand and project management in mature and emerging markets.
WORK EXPERIENCE
GENERAL MOTORS EUROPE
Wales, UK
Sales and Operations Manager, Vauxhall Cars and Commercial Vehicles
Oct 2008 - present
Responsible for day-to-day “downstream” operations (i.e., sales and marketing) as well as maximizing sales volume,
market share and customer satisfaction in 21 automotive dealerships across Wales and Southwest England.
? Achieved 118% of YTD target.
? Grew market share +0.23pt against a national share decline of -0.83pt.
? Increased absolute customer satisfaction rating whilst attaining first-place ranking nationally.
? Piloted several low-cost, high-impact district or regional initiatives to boost sales and awareness (Agila Air and
Vauxhall Summer Countdown TV campaigns, Regional micro-website launch, Welsh Proms partnership with Cardiff
County Council, Man from the Factory dealership events).
London (Luton), UK
Forecasting and Operations Analysis, Vauxhall Commercial Vehicles
Jan 2008 – Sep 2008
Similar in scope to Saab position with increased European reporting and stock analysis responsibilities.
? Overhauled month-end financial reporting processes to reduce related cycle times by over 50%.
? Developed orientation curriculum and successfully trained new team member and replacement to Saab.
London (Luton), UK
Forecasting and Operations Analysis, Saab
Jul 2007 – Dec 2007
Responsible for elements of the Saab sales, production and financial forecasting and planning process for the UK and
Ireland. Tracked trends and identified market opportunities.
? Liaised with all parts of the sales organization to develop optimal sales forecast.
? Translated sales forecast in to optimal production and stock forecast.
? Improved relationship and communication with Saab importer in Ireland that resulted in improved forecast accuracy.
Budapest, HUNGARY
Regional Used Vehicle Operations and Brand Manager
Jun 2004 – Jun 2007
Responsible for all start-up and ongoing operations of the Central and Eastern Europe (CEE) used car division.
? Hired, trained and managed a team of 7 used car professionals to introduce the ongoing professionalization program to
General Motors dealers in 10 countries of CEE Region to meet or exceed all KPIs:
o Increased gross used car profits by over 40%.
o Increased total used sales by 16.5%.
o Reduced overage stock from over 30% to 20%.
o Increased stock turn from under 6 to over 7 times p.a.
? Launched G2 Certified Used Vehicle brand in Turkey, Poland, Hungary and Croatia, including development of local
consumer offer, warranties and assistance products.
? Managed external suppliers to produce and deliver program POS as well as all marketing and communications.
? Established and maintained relationships with regional residual value guidebook editors (e.g., Eurotax / Glass’s) as
well as other used car press and industry opinion leaders.
? Developed and launched fully integrated, modular, online CRM system to help dealers manage used car operations.
? Lead internal communication via Socrates intranet site as well as presentations at regional forums and dealer meetings.
? Published internal white paper “Expected Residual Value Impact of the Daewoo – Chevrolet Brand Change in Central
and Eastern Europe.”
? Managed a budget of roughly EUR 2.4m.
Project Manager
Mar – Aug 2003
Successfully established a sustainable, replicable export wholesale financing product for GM dealers in 8 markets (HR,
SIO, BiH, SCG, AL, MK, RO and BG). Product is still in use.
? In addition to increasing retailer network liquidity and ability to stock product thereby directly increasing throughput,
the product reduced sales division’s costs related to wholesale funding activates by over EUR100.000 annually.
LINGUA SCOTT BT
Budapest, HUNGARY
Managing Partner
2001-2002
Director of language services (translation/interpreting) company. Responsible for developing and maintaining client
relationships, negotiating project terms, formulating pricing strategy, monitoring market trends and ensuring product
quality.
? Utilized project management skills to coordinate and support work of four translators and proofreaders in order to meet
project deadlines which resulted in a reorder rate of 100% for fiscal year 2001.
? Developed and maintained accounts with the Hungarian National Print Works and Publishers for Hungarian National
Airlines and National Railways which resulted in 17% of income for 2001.
BERLITZ LANGUAGE CENTER
Budapest, HUNGARY
Instructional Supervisor
2000-2001
Responsible for instructional staff of 35 people from 10 countries which included recruiting, hiring, scheduling, training
and coaching of teachers for leading language school.
? Worked with sales team to coordinate short- and long-term personnel needs resulting in improved consistency in
quality of instruction, increased instructor retention rates and a streamlined recruiting process.
EÖTVÖS JÓZSEF GIMNÀZIUM (STATE-RUN SECONDARY SCHOOL)
Teacher of English as a Foreign Language (EFL)
Tata, HUNGARY
1998-2000
EDUCATION
Darla Moore Graduate Fellowship. Student Council President. GPA 3.92.
Columbia, SC USA
May 2004
LIPSCOMB UNIVERSITY
Bachelor of Arts in Business Administration. Student Body President. GPA: 3.99
Nashville, TN USA
May 1998
LANGUAGES
ENGLISH: Native
HUNGARIAN: Advanced
FRENCH: Basic
IT SKILLS
Microsoft Office; Lotus Notes; Website Design (Dreamweaver)
ACTIVITIES
IMBA Student Association President, Lipscomb University Student Body President, Junior Achievement
Volunteer, United States Senate Intern
REFERENCES
Available upon request
Craig A. Smith, CPA
Home 919-460-7915
Cellular 919-931-6627
109 Gettysburg Drive
Cary, NC 27513
[email protected]
Systems and Financial Consultant with experience implementing and supporting COSTPOINT, VISION,
LAWSON, JD Edwards, and BLACKBAUD software at clients that include Union Camp, IBM, SAIC and
Bureau Veritas.
Proven talent in WebEx and classroom training. Excellent team building and interpersonal skills; work
effectively with individuals on all levels. Extremely successful in facilitating cooperative relationships
among employees and management, coupled with a can do attitude. Acquisition and divestiture
experience. Adjunct Professor teaching college business courses at night for ten years.
Deltek Systems, Inc. (Accounting and Project Systems)
Systems Consultant, Herndon, VA
2005-Present
Implement and consult with clients on Deltek Costpoint Software and VISION Software. Costpoint is a
major ERP system tailored for companies with project accounting and government accounting
requirements. VISION is tailored for Architectural and Engineering firms that rely on project systems.
Jefferson Wells (Professional Services)
Professional Consultant, Charlotte, NC
2004-2005
Assignments with client companies included detailed reconciliation of complex accounts, analysis and
process improvement recommendations, and staff augmentation as Interim Controller with a steel
fabricator with eight manufacturing facilities and an internal distribution fleet for over eight months.
Republic Waste Services (Solid Waste Disposal)
Division Controller, Raleigh, NC
2003-2004
Performed hands-on accounting and controllership duties for three divisions. General Ledger
maintenance, financials preparation, budgeting, forecasting, bank reconciliation, sales tax returns,
acquisition and bid evaluation, variance analysis, variance reporting, statistical data and presentation,
pricing and profitability models, collections, and fixed assets accounting.
Allied Waste Industries (Solid Waste Disposal)
District Controller & Contract Employee
Lexington, KY: Fort Mill, SC: Nashville and Ft. Lauderdale
2002-2003
Managed finance, budgeting, forecasting, and reporting for the Appalachian District comprised of
operations in West Virginia and Kentucky. Major accomplishments:
• Improved the accounting and finance for 4 divisions composed of 18 companies (hauling, transfer
station, and landfill) that collected, processed, and disposed of solid waste.
• Partnered with District Manager to monitor operations, evaluate and pursue acquisitions, and lead
due diligence team for an $86M revenue district with capital of $100M.
• Assured the quality, accuracy, and timeliness of all key management reports distributed to the
Regional and Corporate offices.
• Partnered with District Manager to improve District EBITDA by 20%.
• Performed due diligence, proforma analysis, and other profit enhancing special projects.
Capital Business Solutions (Accounting Systems)
Software Consultant, Raleigh, NC
2000-2001
Setup, configured, implemented and trained client personnel on Blackbaud Accounting Software. Clients
were predominantly not-for-profit and government organizations. Worked closely with senior
management to determine organization needs. Major accomplishments:
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Setup and trained clients to use General Ledger, Project Accounting, Accounts Payable, Accounts
Receivable, Payroll, Fixed Assets, Bank Reconciliation, Miscellaneous Cash Receipts, and Budgets.
Waste Management, Inc. & Duratek, Inc. (Radioactive Waste Disposal)
Group Controller/Finance Manager, Chem-Nuclear Systems, Columbia, SC
Controller, Waste Management, Raleigh, NC
Site Controller, Chem-Nuclear Systems, Raleigh, NC
Corporate Controller, Chem-Nuclear Systems, Columbia, SC
1998 - 2000
1997 - 1998
1989 - 1995
1985 - 1989
Controller of multi-location divisions with Chem-Nuclear (CNS Corporate, Barnwell Site, New Sites, GNSI,
DSSI, Oak Ridge Y-12 and EMWMF Projects) and for 2 divisions of Waste Management in central and
eastern North Carolina representing revenue in excess of $50 million and 100 employees that included
Hauling, Transfer Station, and Recycling operations. Managed reporting, budgeting, and forecasting.
Controller for site construction project with annual budget exceeding $25 million with 10 subcontractors in
Raleigh and Controller for utility services, disposal, marketing, transportation and new site development in
Columbia representing over $75 million in revenue and 200 employees. Major accomplishments:
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Trimmed liner manufacturing costs working with outside vendor on JIT materials.
Converted systems to JD Edwards for general accounting, accounts payable, and payroll.
Managed start-up of Y-12 Sanitary Landfill for DOE in Oak Ridge, TN and also EMWMF which was a
self-funded project to design, construct and operate a federal government landfill (Federal
Government Contracts).
Divested two companies working closely with Big 5 auditors (due diligence audits).
Restored credibility of Barnwell Disposal Site finance function working with employees to improve
communications and reduce errors.
Initiated development of computerized billing system resulting in personnel savings of 50%.
Utilized reengineering techniques resulting in a 33% reduction in accounting personnel, improved
billing/collection efforts (no balances more than 90 days past due) and better teamwork.
Partnered with project management to keep North Carolina Site Development Project on target for
deliverables and within budget. Project used Percentage of Completion to recognize revenue.
Planned, prepared, and submitted financial modules on three major long-term contract proposals for
waste disposal with annual revenues exceeding $50 million annually on each. Contracts awarded.
Evaluated and revamped budget preparation and accounting close methodologies resulting in
improved time-line from start to finish, accompanied by improved morale.
Utilized Open Plan to track progress and cost on engineering projects for Site Construction job in NC.
Self – Employed Contractor & Consultant
Various Assignments in Southeast and Northeast
1995 - 1997
Consulted on special projects for client companies encompassing government compliance, financial
analysis, integration of acquired companies (systems, policies and procedures), internal audits,
collections, and software implementation. Major accomplishments:
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Conducted in-depth audit and review of accounting policies and procedures of acquired company by
Chem-Nuclear that revealed premature profit recognition of approximately $1 million.
Assisted in Accounts Payable implementation of LAWSON software at Union Camp headquarters.
Reduced disputed billings and overdue invoices (mostly IBM) from over $5 million to under $1 million
for a major provider of supply chain management infrastructure for technology enabled commerce.
Conducted physical inventory and reconciliation of fixed assets at major pharmaceutical company
after hostile takeover by another major company with fixed assets over $1 billion.
Michelin Tire Corporation (Radial Tire Manufacturer)
Manufacturing Division Controller, Greenville, SC
Cost Accounting Manager, Greenville, SC
General Accounting Manager, Greenville, SC
1982 - 1984
1979 - 1982
1976 - 1979
Controller with direct responsibility for accounting and administrative services for capital intensive, five
plant, 6,000+-employee division. Managed staff of 59. Cost Accounting and General Accounting
Manager for U.S. operations representing revenue in excess of $750 million.
Hoechst Fibers (Manmade Fibers Manufacturer)
General Accountant, Spartanburg, SC
1974 - 1976
Montgomery Industries (Warehousing & Distribution)
General Accountant, Spartanburg, SC
1973 - 1974
EDUCATION
University of South Carolina, Columbia, SC (1978)
Gardner-Webb College, Boiling Springs, NC (1973)
BS - Business Administration
Major: Accounting
Management of Managers, University of Michigan
Six Sigma for Managers, Accountants Education Group
Activity Based Costing, Accountants Education Group
Certified Public Accountant achieved in 2001
ACCOUNTING SYSTEMS USED
VISION, Costpoint, Peoplesoft, JD Edwards, LAWSON, Blackbaud, Platinum
COMMUNITY, AWARDS & MEMBERSHIPS
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Taught college level business courses (over ten years) as an Adjunct Professor
Served on Spartanburg Technical College Business Advisory Board
Served as Treasurer, Michelin Tire Corporation Federal Credit Union for four years
Received 1999 Chem-Nuclear special ‘Top of the Top’ recognition award for outstanding
performance.
Employee of the Month at Jefferson Wells
Member of The Financial Executives Network Group
Matthew Sockrider
4842 Buttercup Way, Summerville SC 29485
+1 (843)607-3355
[email protected]
Bilingual International MBA candidate with five years of experience in business development, project management, client
relations, and marketing. Successful managing teams and individual projects, increasing profitability, and taking advantage of
growth opportunities in various industries. Results-oriented with strong communication, analytical, and problem-solving skills.
EXPERIENCE
ALLSTATE INSURANCE
Charleston, South Carolina USA
Sales Manager and Marketing Consultant
August 2005 – present
Prepared and implemented business development and retention strategies for an agency ranked in the top five percent in 2006.
n Developed and maintained customer relationships, maximizing profitability for a base of over 2,000 clients and a book of
business valued in excess of $3.5 million.
n Earned Circle of Excellence underwriting authority for exceeding customer retention, policy growth, and loss ratio targets.
n Achieved National Honor Ring distinction in 2006 and 2007 for leading the agency to the top ten percent among all key
performance indicators.
n Received Allstate’s National Conference award for earning a top five percent ranking in 2006.
GENERAL MOTORS CENTRAL AND EASTERN EUROPE
Budapest, HUNGARY
Project Coordinator
Collected, organized, and analyzed country and regional data and coordinated with colleagues and business partners across two
continents in order to develop comprehensive dealership network expansion and reorganization plans.
n Successfully created detailed blueprint reports featuring location, profitability, and capacity studies, guiding dealer network
development in Russia, Romania, Ukraine, Croatia, Slovenia, Kazakhstan, Belarus, Estonia, Latvia, and Lithuania.
n Performed a pivotal role in restructuring the underperforming Chevrolet dealer networks in Croatia and Slovenia to
minimize short-term financial losses and prepare for profitable future growth.
n Conducted in-depth analyses on the rapidly expanding Russian market and existing dealer facilities and created a prioritized list
of over 150 additional, viable dealer locations.
n Received special recognition for outstanding performance related to the network development strategy for Russia.
JACKSON PIERCE PUBLIC AFFAIRS & EDUCATION MANAGEMENT CORPORATION
Alexandria, Virginia USA
Job Corps Outreach and Admissions Specialist
September 2003 – July 2005
Marketing, recruiting, admissions, public relations, and community outreach focused on at-risk, low-income young men and
women eligible for the Job Corps education and vocational training program under two US Department of Labor contractors.
n Exceeded goals of 10 admissions and 90 to 95 percent student retention each month of employment.
n Consistently out-produced offices with up to 12 staff while working with only one other contractor.
n Ranked number two “Outreach and Admissions” contract with the US Department of Labor in 2004.
NEW ERA MARKETING
Waukesha, Wisconsin USA
Sales Representative
August 2002 – July 2003
Outside sales and marketing of specialty food products to schools, restaurants, and other businesses.
n Developed previously untapped market for company’s line of products in Western Wisconsin.
n Increased territory sales by more than 50 percent by focusing on highest margin product.
EDUCATION
Liberty Fellowship
UNIVERSITY OF WISCONSIN
Bachelor of Science, Business Administration. Graduated with highest honors. GPA 3.9
Triple Major: International Business, Marketing, and Spanish
UNIVERSITAS CASTELLAE
Study abroad in Intensive Spanish Language Training Center
Spanish: Fluent
Columbia, South Carolina USA
May 2009
La Crosse, Wisconsin USA
May 2003
Valladolid, SPAIN
Summer 2001
LANGUAGES
English: Native
German: Intermediate
IT SKILLS
Microsoft Office, Excel, Word, PowerPoint, Access, Outlook
Allstate Alliance, Allstate Impact, Allstate Alstar, US Department of Labor OASIS database
AWARDS
Rotary International “Rotarian of the Year,” Summerville Oakbrook Club (2006-2007), Paul Harris Fellow
Brent E. Stephens
444 N. McDowell Street
Charlotte, NC 28204 USA
Mobile Tel: +1 (843) 384-4064
Member South Carolina Bar
EXPERIENCE
McGUIRE WOODS, LLP
Attorney June 2008 – June 2009
? Member of the complex commercial litigation team.
? Concentration in contract law, securities regulation and intellectual property.
HORIZON INVESTMENTS Charlotte, NC USA
Attorney/Asset Manager September 2007 – June 2008
? Assisted in the creation and management of customized portfolios for retail and institutional investors.
? Worked with Securities and Exchange Commission to facilitate the merger of over $ 2 billion in assets, including regulatory
analysis, tax consequences and divestment.
? Analyzed and advised on tax matters for real estate transactions, personal income tax, corporate tax and contracts under the
Investment Advisers Act.
THE CIRCUIT COURT OF SOUTH CAROLINA
Fourteenth Judicial Circuit, Law Clerk for Judge Carmen T. Mullen July 2006 – August 2007
? Conducted jury trials, appeals and non-jury trials in Common Pleas Court with a concentration in complex civil litigation,
including contracts, construction and medical malpractice.
? Conducted jury trials, appeals, bond hearings and pleas in General Sessions Court
? Managed civil trial docket, drafted orders and performed legal research.
MERRILL LYNCH Los Angeles, CA USA
Private Banking and Investment Group (Graduate Associate) April 2004 - August 2004
? Performed financial advising for individuals and organizations with investable assets of at least $10 million.
? Implemented a seventy-eight person company-wide Rule 10(b)5-1 selling plan, encompassing all employee shareholders,
establishing opportunities to trade stock for employees subject to insider trading restrictions.
? Assisted the founders of two software companies in obtaining loans against Rule 144 stock acquired in a merger
transactions; including constructing a $10 million cashless collar contract, locking in a floor sales price for a restricted stock
position, and structuring a $10 million line-of-credit.
? Assisted in the creation of trusts for over $100 million of assets for various non-profit corporations.
? Facilitated over $60 million of non-taxable Exchange Fund transactions for clients with concentrated stock positions.
G. RICHARDSON WIETERS LAW FIRM Hilton Head, SC USA
Law Clerk May 2000 - May 2003
? Participated in numerous depositions, trials and mediations.
? Completed research and drafted legal documents concerning commercial law and civil litigation.
Columbia, SC USA
International Master of Business Administration (IMBA). GPA: 3.99
July 2003 – May 2005
Concentration in Finance and Management of the Multinational Corporation.
Darla Moore Fellowship. Dean’s List 2003, 2004, 2005. Beta Gamma Sigma.
Six months of International Business and Language training at ESADE –Escuela Superior de Administraciones y Dirección de
Empresas in Barcelona, Spain and ITESM – Instituto Tecnológico y de Estudios Superiores de Monterrey in Guadalajara,
Mexico.
Juris Doctorate. GPA: 3.3
Concentration in Corporate Law, Intellectual Property and Securities Regulation.
Dean’s List 2002, 2003.
Columbia, SC USA
OXFORD UNIVERSITY, St. Edmund Hall
Intensive Training in International Law.
Assisted in the planning and development of EU Restitution Law.
Oxford, United Kingdom
BOSTON COLLEGE, WALLACE E. CARROLL SCHOOL OF MANAGEMENT
Bachelor of Science. GPA: 3.2
Finance Major, Philosophy Minor. Dean’s List 1999, 2000.
Chestnut Hill, MA USA
LANGUAGES English: Native
Spanish: Conversational
IT SKILLS Westlaw, Lexis-Nexis, Microsoft Word, Excel, PowerPoint, Access, Visio, Project, Outlook
EMILY STILWELL
500 Gills Creek Parkway Apt. 201 Columbia, SC 29209
+1 (336) 413-0983
[email protected]
SUMMARY
Graduating MHR student with generalist experience, including staffing, training and development in the chemical and
food industries. Successful managing multiple projects such as developing training programs and recruiting potential
candidates.
EXPERIENCE
EASTMAN CHEMICAL COMPANY
Kingsport, TN USA
Learning and Performance Improvement Intern
Completed multiple projects in Learning and Performance Improvement department of Fortune 500 Company.
Worked with clients from various areas of the company to gain more specific Human Resources experience.
§ Developed a Share Point site to connect participants of three provided business classroom courses.
§ Created a job aid for future participants of an employee mentoring program with the local schools.
§ Assisted the Business and Technical Job Structure Team by compiling data into a core presentation and creating
standard templates and illustrations of career paths.
§ Created an online course to describe the business process and best practices of how to establish a customer sales
incentive.
HANESBRANDS, INC.
Winston-Salem, NC USA
HRIS File Clerk
Participated in the organization of 14,000 employee files after eight Human Resources Department consolidations and
prepared employee information for electronic transfer.
§ Implemented a more organized method of keeping audited employee I-9 forms.
§ Separated and organized terminated store employee files for storage.
§ Initiated process of entering employee information into data system.
§ Organized headquarter employee information to prepare for electronic transfer.
PEPSI BOTTLING GROUP
Winston-Salem, NC USA
Completed multiple projects in Human Resources department of Fortune 500 Company. Worked independently and
assisted department manager and representatives to gain experience in the field.
§ Created standard template for internal job postings and presented to senior managers for updating.
§ Implemented an updated and organized system to hold active and terminated employee files.
§ Assisted in development of Employee Diversity Committee made of 10-15 representatives.
§ Updated employee emergency contact information on PeopleSoft program to provide department with new safety
system.
EDUCATION
Mock Interviewer for the Office of Career Management
UNIVERSITY OF NORTH CAROLINA
Bachelor of Arts in Management and Society/Psychology
IT SKILLS
MEMBERSHIPS
ACTIVITIES
Columbia, SC USA
May 2009
Chapel Hill, NC USA
May 2007
Windows XP/Vista; Word, Excel, PowerPoint, Outlook; Share Point; Toolbook; PeopleSoft,
Lawson
Special Project Chairperson, USC SHRM
Society of Human Resources Management (SHRM)
Moore Association for Graduate Women (MAGW)
Chair of Social Committee, Relay for Life at UNC-Chapel Hill
Daniel Patrick Stone, CPA (Inactive)
1713 Camino de la Costa, Apt A
Redondo Beach, CA USA
+1 (615) 305-5830
[email protected]
International MBA candidate and certified public accountant with significant finance and accounting experience in both private
and governmental environments. Detail-oriented and analytical individual with strong interpersonal skills and the initiative to
work autonomously. Extensive international experience with internships in France and the Czech Republic and studies in
Germany, Austria, and Quebec. Native English speaker with intermediate language skills in French and German.
EXPERIENCE
PPG INDUSTRIES
Brno, CZECH REPUBLIC
Finance Intern
Assisted the Director of Shared Services, Europe in completing multiple finance and internal audit projects at locations in
Germany, Sweden, the Netherlands, and the Czech Republic.
n Documented and evaluated the internal control processes in place at the new European Shared Financial Center in the Czech
Republic and at a subsidiary in Sweden ensuring compliance with Sarbanes-Oxley regulations.
n Provided management with recommendations necessary to strengthen the control environment.
n Audited procedures used by a third-party company in the Netherlands to process freight invoices for European locations.
n Designed a new European balance sheet review process using Hyperion Essbase to detect potential problems by performing
fluctuation analysis on balance sheet accounts.
n Reviewed and analyzed accruals performed for Italian locations during the month-end closing to ensure the completeness
and validity of the transactions.
TENNESSEE DEPARTMENT OF SAFETY
Nashville, TN USA
Accountant 2
CPA in charge of financial reporting for federal grant claims, reimbursements and accounts receivables. Primary liaison for all
financial and reporting processes between the grant project managers and the federal grantor agencies.
n Analyzed project costs and assisted project managers with developing budgets for thirty different grants.
n Reviewed departmental expenses for grant eligibility and submitted reimbursement claims to federal grantor agencies.
n Developed and maintained accounts receivable system using Access to comply with new state regulations.
n Audited daily bank deposits from the state driver license stations to prevent misappropriations.
THE HOME DEPOT
Nashville, TN USA
Cashier (part-time, student)
October 1998 – December 2002
Performed cashier duties in the front-end operations department solving problems and collecting payments from customers.
n Minimized losses by completing sales and return transactions accurately.
n Balanced and reconciled receipts to ensure accuracy of cash drawers.
n Received multiple Home Depot store-level awards for providing excellent customer service.
KPMG ENTREPRISES S.A.
Cherbourg, FRANCE
Accounting Intern
June 2002 – July 2002
Assisted a partner on issues relating to differences between American and French accounting methods affecting his primary
client’s manufacturing subsidiary location in the United States.
n Assisted in the closure of accounts for a French company’s United States subsidiary.
n Converted French company subsidiary financial statements from U.S. presentation to the French equivalent.
EDUCATION
Darla Moore Fellow
Intensive German business and language training
CARL DUISBERG CENTREN (CDC), March 2006
SPRACHINSTITUT TÜBINGEN (SIT), May – June 2005
Columbia, SC USA
May 2005 - May 2007
Köln, GERMANY
Tübingen, GERMANY
DANIEL STONE
+1 (615)305-5830
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LIPSCOMB UNIVERSITY
Nashville, TN USA
Bachelor of Science in Accounting
May 2002
Summa Cum Laude
Received merit-based academic scholarships from Lipscomb University, the Association of Certified Fraud Examiners, and the
Tennessee Society of CPAs.
INSTITUT UNIVERSITAIRE DE TECHNOLOGIE (IUT)
Middle Tennessee State University Foundation scholarship
Cherbourg, FRANCE
May – June 2002
UNIVERSITY OF QUEBEC AT CHICOUTIMI
Five-week French language immersion program
Chicoutimi, QC CANADA
July – August 2001
LIPSCOMB IN VIENNA
Three-month study abroad program in the Humanities and German
Vienna, AUSTRIA
September – December 1999
CERTIFICATIONS CERTIFIED PUBLIC ACCOUNTANT (CPA) in the State of Tennessee (Inactive)
LANGUAGES
ACTIVITIES
IT SKILLS
ENGLISH: Native
FRENCH: Intermediate
GERMAN: Intermediate
Treasurer responsible for managing funds for the following student groups: International Master Of Business
Administration Student Association, the Moore School Consulting Group, and the MBA Finance Club
Windows XP, Word, Excel, Access, PowerPoint, Outlook, Visio, and Hyperion Essbase
Professional Summary
William P Summers
[email protected]
Executive Summary
Multi-talented individual who embraces new challenges and enjoys adventure.
Education
University of Pittsburgh
BS
Experience
US Army
SGT
1990-1993
Food Service & Hygiene Specialist
Meriwether-Clark Corp.
President / Managing Director
2000-2008
Export Trading Company founded by Mr. Summers. Company was based in USA with main
trading partners in the UK and Belgium. Mr. Summers maintained residences in both Belgium
and the UK for approximately 3 years from 2002 - 2005. Mr. Summers traveled extensively.
Main product traded was commercial cleaning machines and chemicals.
Vision Financial Group, Inc. / VFG Leasing & Finance
Director & VP
1993 to present
VFG is a general equipment leasing and finance company. Mr. Summers is the minority owner of
this family business. Mr. Summers has been involved in sales, marketing, and operations
management for this business.
Aura lee's Imports
Principal
2008 to present
Subject company is a retail store selling jewelry, handbags and accessories. Store is located in
Summerville, SC. Mr. Summers funded the business start-up and manages the marketing and
advertising aspects of the firm. Day to day operations are ran by Mr. Summers' wife.
William D. Swafford, Jr.
52040 Woodsedge Drive | Granger, Indiana 46530 cell (574) 514-6171 | (574) 243-9291
[email protected]
Summary
Business professional with finance, marketing, and engineering management expertise. Driver of
performance and continuous improvement approach. Analytical abilities focused on meeting
organizational expectations and value creation. Process improvement, project management, and
change management abilities. Strong leader capable of leading and influencing divergent
interests.
Experience
1998 – 2009 | Robert Bosch LLC | South Bend, Indiana
$1.6 billion U.S. chassis brakes division of automotive parts supplier
Manager, Sales Controlling and Coordination
§ Increased revenue $6 million by
o Coaching sales teams as divisional expert and process controller for sales price analysis and
cost disclosure activities with automotive original equipment manufacturers.
o Directing plant visits and coordinating with sales and plant controllers on price increases.
§ Confirmed competitive manufacturing processes by coordinating product cost benchmarking
efforts against competitor products.
§ Led 6-member sales pricing team for $300 million in annual sales acquisition quotes and
managed pricing for business unit with $1.6 billion annual revenue (North America division).
§ Facilitated quotation process for 2 headquarters locations and multiple plants, including 3 in
Mexico and Brazil, using financial models and problem solving tools.
§ Member of matrix leadership team, serving as process expert on divisional and international
commercial issues with sales, finance, and leadership team members in U.S., Mexico, Brazil,
Europe, and Asia.
Senior Product Specialist
§ Established pricing on $1.6 billion brake product lines by coordinating product cost and
investment information development.
§ Acknowledged expert in understanding of product cost and how changes impacted those
costs.
§ Performed financial analysis and competitive analysis for product lines.
§ Developed win-win business proposals and supported OEM sales force with commercial
arguments to improve profitability.
§ Represented quoting/pricing function on product cross-functional teams and represented
commercial issues.
William D. Swafford, Jr.
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1994 – 1998 | Robert Bosch LLC | Sumter, South Carolina
Senior Manufacturing Engineer
§ Led Technical Services Team responsible for engineering changes, departmental document
control, packaging, layout, cost responses, and continuous improvement support.
§ Reduced product cost 15% in one year by leading plant team and coordinating corporate crossfunctional team to reduce manufacturing, design, and material costs.
§ Managed plant projects to successfully launch new products and customer programs by
providing engineering requirements of tooling, capital equipment, samples, and costing.
§ Analyzed processes to determine content and established manpower requirements.
§ Set up work instructions systems to facilitate QS9000 compliance.
1989 – 1994 | Honda of America Manufacturing, Inc. | Anna, Ohio
Engine plant for Japanese transplant original equipment manufacturer.
Engineering Staff
§ Reduced 60% direct labor by providing industrial engineering knowledge for process
improvement.
§ Established ergonomic guidelines and training for plant and responsible for safety in material
handling department.
§ Decreased lost time occurrences by structuring job content for restricted work status
employees.
§ Trained associates to engage in ergonomic methods improvement activities.
§ Initiated company wide ergonomics plan with team and coordinated process analysis
computer system for plant.
§ Planned safety goals and budgeted for safety program at department level within plant.
§ Improved safety and productivity by teaching Deming Circle concepts to production associates.
§ Saved $200,000 per year by implementing plastic returnable dunnage to replace cardboard
and coordinated packaging design.
§ Avoided 50% manpower increase by leading project team to plan, source, and install new
material handling equipment.
Education
Master of Business Administration | University of South Carolina
Bachelor of Science, Industrial Engineering | Tennessee Technological University
Professional Development
Bosch Leadership Development Course
Bosch Management Development Program
Honda Award of Excellence-Impact on Competitiveness
Presentation to the Association for Quality Participation Conference
Certified ComputerMOST and ErgoMOST User and Instructor
Cooper Swanson
Columbia, SC 29208
919.830.7573
[email protected]
OBJECTIVE
To obtain an internship with a non-profit organization in China, utilizing Peace Corps skills.
EXPERIENCE
SELF-HELP, CDC
Durham, NC USA
Residential Real Estate Intern
Position supports the residential real estate team in acquisition and maintenance of properties, construction of
houses, marketing and sale of the constructed houses, and post-purchase support for the homeowners. Since CDC is
a nonprofit, houses are sold strictly to low-income families.
n Developed a tool sharing program in order that homeowners in one community do not need to buy tools.
n Functioned as full-time property manager staff member for six weeks while supervisor searched for replacement.
n Renovated and implemented internal and external marketing supplies for the residential real estate team.
UNITED STATES PEACE CORPS
Mizque, Bolivia
Volunteer
August 2006 – September 2008
Volunteers in the Peace Corps work in developing countries to provide technical skills and cultural exchange in a
sustainable manner.
n Initiated and oversaw the beginning of an extension of a program to control Chagas disease, which is endemic in
Bolivia. By collaborating efforts between the local government, local hospital, and provincial medical
authorities, housing improvements will eventually make hundreds of families less susceptible to the disease.
n Organized human capital and materials for development of a community library supplying access to 3,500 books
and eight computers with the first access to internet in the town to approximately 60 rural children and adults
every day, promoting computer literacy and expanding knowledge.
n Created a 45-minute interactive video and used it to teach two-hour tourism workshops to over 300 students.
n Led over 100 female high school students in a boarding school from no knowledge of computers to practical usage
of Windows, Word, Excel, and PowerPoint with more than 700 hours of instruction during a two-year period.
n Explained microenterprise development to 16 high school students by leading a workshop series that ended in
practiced skills through their simulation of a business in community.
n Taught basic accounting and product presentation to group of indigenous artisans to increase profitability.
n Educated approximately 25 entrepreneurs in proper techniques to attract and cater to tourists.
n Wrote and passed an ordinance to protect and allow investigation in 13 environmental and tourist attractions.
n Pronounced honorary godfather to two babies born to Bolivian friends and to the graduating class of the school
where well-received computation classes were taught.
EDUCATION
International Master of Business - IMBA
Moore School of Business Fellow
NORTH CAROLINA STATE UNIVERSITY
Bachelor of Science in Business Management
GPA 3.5, magna cum laude
LANGUAGES
IT SKILLS
INTERESTS
PUBLICATION
Columbia, SC USA
May 2012
Raleigh, NC USA
May 2006
Spanish: Superior
Proficiency in Microsoft Office applications
Studying and reading about China for planned 2010 trip
Peace Corps experience highlighted on front page Washington Post article on October 22, 2008.
http://www.washingtonpost.com/wp-dyn/content/article/2008/10/22/AR2008102203710.html
SARIT THEERAVACHIRAKUL
1705 College Street
803-476-6033
[email protected], [email protected]
International MBA candidate with four years experience in sales and procurement. Results-oriented professional skilled in
technology procurement in banking and supply chain management in retail. Strong analytical skills, data analysis, process
streamlining, creative problem solving, effective communication, professionally proficient in both English and Chinese.
EXPERIENCE
LOTUS SUPERMARKET CHAIN STORE CO.,LTD.
Beijing, China
Internship
Mar 2008 – June 2008
Store and head office management trainee involved in the fast paced environments of finance, marketing, merchandising,
computer system, human resource and operations.
n Analyzed sale data, financial statements, and created key performance indicators (KPI) encompassing 8 stores with over
4,000 employees. Presented comprehensive reports for enhanced decision-making and sales generation.
n
Arranged eye-catching product displays advantageous to seasonal goods. Compiled sales analyses and market survey
contrasting competitors’ goods and pricing. Recommended price differentials, promotions and advertising trends.
n Communicated effectively in Mandarin throughout the length of the internship.
CITIBANK N.A.
Bangkok, Thailand
Assistant Manager in Country Procurement Services
Aug 2003 – April 2006
Technology procurement services for 10-20 branches during an expansion period. Negotiated pricing, advised on product
selection and services, and tracked technology purchase orders.
n Coordinated with regional procurement and developed global/regional initiatives. Led supplier identification, evaluation,
and contracting strategies to achieve higher customer satisfaction with the quality of equipment.
n Strategically monitored 30 core suppliers by effectively managing performance and relationships.
n Achieved 2004 business plan target of 20% cost reduction and an additional 30% by applying multifunctional devices to
replace traditional printers, copiers, and facsimiles.
n Renegotiated key vendor contracts achieving a 20% reduction over previous-year costs.
METROSYSTEMS CORPORATION (PCL)
Bangkok, Thailand
Account Executive
June 2002 – Aug 2003
Collaborated with marketing and engineering teams to present high quality solutions to meet customer needs for computer
hardware and software in the banking industry.
n Cultivated client relationships, increasing customer satisfaction and repeat sales. Key member of a team surpassing target sales
by 25% in 2002.
n Executed a plan and won a $700,000 contract, the largest personal computer bid for 800 PCs and IBM servers.
EDUCATION
UNIVERSITY OF INTERNATIONAL BUSINESS AND ECONOMICS (UIBE)
Immersion Chinese Business Language Training, 1 semester
VIENNA UNIVERSITY OF ECONOMICS AND BUSINESS
Exchange program
CHULALONGKORN UNIVERSITY
LANGUAGES
IT SKILLS
ACTIVITIES
INTERESTS
English: Fluent Chinese: Proficient
Thai: Native
MS-word, Excel, PowerPoint, and proprietary purchasing software.
Chinese Conversation Club
International trade, Cultural differences, Sports
Columbia, SC USA
May 2009
Beijng, China
Jan 2008
Vienna, Austria
Aug 2007
Bangkok, Thailand
Mar 2002
Aruna R. Tikaare
1 Littles Brook Ct, #21
Burlington, MA 01803
(901) 338-7129
[email protected]
SUMMARY
•
•
•
•
Over 8 years of management level experience in diversified, large, manufacturing and service industries;
assignments include business process design, quality control, production and human resources.
Skilled in supply chain strategy, root-cause analysis, value stream mapping (VSM), MRP, MSP, and
Continuous Improvement; as well as supply chain concepts such as lean manufacturing.
International MBA graduate from the Moore School of Business, University of South Carolina, with
concentration in Supply Chain Management and Operations.
Recognized by supervisors as being an excellent team player, having a strong work ethic, and dedicated
to achieving company goals, with excellent time-management, analytical, problem solving and IT skills.
EXPERIENCE
UNILEVER INC
(Multi-billion dollar FMCG manufacturer of brands such as Dove, Axe, and Suave)
Clinton, CT USA
07/07 – 08/08
Supply Chain Planner (PWL) / Capacity Requirements Planner (Clinton Plant)
Managed innovation / new volume and transition projects; validated engineering Bill of Materials (BOM);
authenticated SAP data for the products and sub-components; determined and planned capacity requirements
for production; and actively contributed to the Total Productivity Matrix – Manufacturing Support activities.
• Systematized the product improvement process to accommodate customer feedback and value
•
addition; reduced transition losses by 14%.
Increased product launch effectiveness by 32% by introducing launch check gates and developing an
efficient MS Access database.
PANASONIC AUTOMOTIVE SYSTEMS COMPANY OF AMERICA
(Major auto entertainment systems manufacturer. Clients include GM, Honda and Toyota)
Peachtree City, GA USA
04/05 – 06/07
Engineer – Supplier Quality (June 2006 – June 2007)
Managed Quality Systems and Environmental Inspection groups, divisions of Supplier Quality (SQ)
department; validated supplier tooling payments and provided valuable decision inputs to sourcing; ensured
TS (ISO equivalent) standards compliance; and contributed to improve Supplier Audit Process.
• Increased supplier quality output by 48% by developing operational systems and strategies to efficiently
synchronize the supply chain (Tier 1 customers, suppliers and Panasonic).
• Decreased customer complaints by 90% by developing a supplier ranking system and implementing
various supplier performance measurement metrics to help SQ department to manage suppliers’ activities
• Improved quality of supplier products by 42%; by designing the “Supplier Development (Continuous
Improvement) Process”, a process that utilizes historical data to assign supplier developmental goals.
Intern – Quality Department (April 2005 - August 2005)
Supported Advanced Quality (AQ), Supplier Quality, Incoming Inspection and Internal Audit (for TS16949
certification, equivalent to ISO but is specific to automotive industry) divisions; conduct internal audits and
represent AQ and SQ departments at TS certification audits.
• Designed improvement operational processes and future strategic processes for Incoming Quality
Inspection using Supply Chain concepts such as 5S and Kanban; resulting in 72% increase in efficiency.
• Reduced repeat problems by 69% by contributing to developing Lessons Learned Database, a strategic
process to capture issues and corrective measures for future references.
• Advanced Quality Engineer on the “General Motors (Camera) New Product Development” project, to
ensure that quality standards and specifications were met – a responsibility usually not given to interns.
ARUNA R. TIKAARE, +1 (901) 338-7129
JETAIR PRIVATE LIMITED
(The largest general sales agent for international airlines in India)
Page 2
Chennai, TN INDIA
04/98 – 07/04
Assistant Manager – Human Resource Department & Administration (March 2002 - July 2004)
Served as individual-in-charge of the State of Tamil Nadu, handling staff welfare issues and grievances.
• Saved $62K annually (45% savings), by initiating new Medical Insurance Scheme that covered 1756
employees and their families. This became the company’s “unique selling proposition” in the job market.
• Increased employee productivity by 18% via motivational programs that encouraged undergraduate school
dropouts to complete graduation and accept administrative jobs.
Senior Associate – Human Resource Department & Administration (June 1999 - March 2002)
Analyzed staff performance and determined training needs; validated budgetary control decisions; motivated
team spirit in staff and executives; handled contract labor issues and statutory compliances.
• Organized team-building exercises that decreased the staff turnover from 5.6% to 3.8% in the first year.
• Drafted an effective and timesaving performance appraisal system that Jetair implemented countrywide.
• Promoted in April 2002, a year when Jetair had large staff cuts, post September 11, 2001.
Management Trainee (April 1998 - June 1999)
Assisted with decisions on the company’s manpower requirements and recruitment matters. Handled payroll,
leave & administration issues. Evaluated purchase decisions. Supervised dispatch / housekeeping department.
• Designed and implemented a cost-effective dispatch system that contributed to a 60% savings per month.
ACE MANAGEMENT
(Search firm with major international IT and marketing companies as clients)
Chennai, TN INDIA
07/97 – 03/98
Placement Consultant
• Increased client base from 19 to 32 companies, resulting in 20% increased profits that year.
EDUCATION
International Master of Business Administration, MOORE SCHOOL OF BUSINESS, U.S.C.
Advanced Diploma in Strategic Business Issues WHU-OTTO BEISHEIM GRAD MNGT SCHOOL, GER.
Post Graduate Diploma in Management (MBA) - HR, INDIAN INSTITUTE OF ADV MNGT, INDIA
Bachelor of Science in Chemistry, UNIVERSITY OF MADRAS, INDIA
CPIM, Pursuing certification
APICS, Member, Boston Chapter
NSHMBA, Member, Atlanta Chapter
IT SKILLS – SAP Client based software, Interspec Engineering database, Agile Engineering database
PROJECTS – Milliken Chemicals, 2005 and SONOCO Packaging Products, 2006
INTERNSHIPS – Panasonic Automotive Systems Company of America, USA
– Tractors and Farm Equipments Ltd., and Chennai Port Trust, INDIA
HONORS
Merit Grad. Award, USC; Overall Best Student Award, Chennai Port Trust each year ‘89 - ‘92
OFFICES HELD
Secretary, Moore Consulting Group, USA; Secretary, Human Resources Club (IIAM), INDIA
References provided upon request.
JOHN WEBB
1441 MAIN STREET
SUITE 850
COLUMBIA, SC 29201
PHONE (803) 212-4343
OBJECTIVE
A business or sales position with a chance for advancement that will utilize my education and experience
enabling me to grow professionally.
EDUCATION
2005 – 2006 University of South Carolina
Columbia, SC
Certificate of Financial Planning (CFP Certification Program)
Columbia, SC
Columbia, SC
WORK
EXPERIENCE
2008 – Present International Business Machines
Columbia, SC
GTS Channel Sales Rep
n
Contribute to GTS Americas revenue growth by implementing the Channels strategy and supporting
services sales with our Business Partner firms.
n
Develop key Business Partner relationships with services sales leaders within the Value and Broadline
Distributor organizations and the extended reseller community.
n
Support the SPL Sales Leaders, GTS Business Development Teams, SMB Territory Client Teams, and
Business Partners by demonstrating knowledge of our services offerings, and presenting GTS
capabilities to our mutual end-user customers.
n
Assist in the development of our services-led business model, and work to establish a services focused
discipline within the Business Partner sales teams.
n
Contribute to revenue growth across all lines of the GTS business by closing sales in HWMA, SWMA,
RTS/Premium Support, LBS, Asset Based Services and ServicePac including all contract renewals,
netnew attach, warranty exit, and warranty upgrade.
n
Educate Business Partners in sales cycle process and assist in managing the opportunity pipeline in an
effective manner generating the maximum Channels incentive and rebate earnings for the Business
Partner firms.
2007 – 2008 International Business Machines
Columbia, SC
Business Development Manager
n
Develop relationships with clients to understand their environments in order to help them solve business
issues and be more competitive in the market place. Continuously work to move clients up the
relationship chain from “At Risk” accounts to “Partnership”.
n
Actively seek new opportunities in the Carolinas geography to fill the sales pipeline and grow the
Technical Support revenue base.
n
Work with client teams (Small Medium Business (SMB), Integrated and Aligned (I&A) and Business
Partners (BP)) to support the geographical customer base.
n
Educate the client teams and business partners on Technical Support’s latest maintenance and services
offerings to ensure maximum coverage.
n
Closed a 15M 5yr deal at BCBS of SC in August 2007 with double digit growth in hardware maintenance,
software support, Hard Drive Retention (HDR), and Managed Maintenance Services (MMS).
Columbia, SC
Services Manager
n Managed a group of up to 26 SSRs including operational support, professionals and external
subcontractors who install and coordinate service at the account level, including software and other
professional services. Actively pursue new business activity and protect current business. Workload and
resultant revenue consists of a complex systems environment with some non IBM systems products.
Represent IBM service to customers, other division representatives, industry remarketers, business
partners and vendor management. Support/assist marketing goals.
n
Closed a 10M 5yr deal at BCBS of SC the first year on the job. Completed a major data center move for
SCANA in 2005. Assisted SMB Client Rep in business development and customer satisfaction at MUSC
in 2005 – ’06. Worked with BP in 2006 on contract consolidation for Palmetto Health to improve customer
satisfaction and foster follow on business.
n
Managed all resources with emphasis on service business, service delivery, customer satisfaction,
employee satisfaction and efficiency (expense-to-revenue).
Charlotte, NC
Financial Analyst – Advisory (HQ)
n Develop monthly forecast totaling $120 M for spending & headcount for 5 Services Offices in the South
East and roll up to Headquarters (HQ) Finance.
n
Develop budgets, forecasts, business plans, cost estimates, variance analysis or other related financial
reports and analysis for Region 7 management team and HQ Finance
n
Identify problems and performance exposures, providing in-depth yet concise analysis of cause and
alternative solution approaches.
Charlotte, NC
Financial Analyst
n Develop monthly forecast for spending, headcount, maintenance revenue (80M), maintenance gross
profit, and RDS revenue for the services office and send to Advisory FA.
n
Develop budgets, forecasts, business plans, cost estimates, variance analysis or other related financial
reports and analysis for local management team
n
Identify problems and performance exposures, providing in-depth yet concise analysis of cause and
alternative solution approaches.
n
Help drive change in financial reporting. Provide reports that contain relative information to assist
management in achieving the services office objectives.
Florence, SC
System Service Representative
n Planned for and executed service activities on all IBM systems within a defined geography while
maintaining optimum machine availability.
n
Performed territory management functions on IBM systems, which included preventive maintenance,
engineering changes, controlling parts inventory and expense, and maintaining high customer
satisfaction.
n
Performed hardware and software services for customers on IBM mainframe and mid-range system
platforms.
Malte Weiland
Columbia, SC 29208
[email protected]
(803) 445-9523
MBA candidate proficient in three languages and experienced in marketing and finance. Excels in managing projects, problem
solving, research and analysis. Strengths include teamwork and quick adaptability in international environments.
EXPERIENCE
THE PRESIDENTIAL BEIJING
Beijing, China
Marketing and Sales Consultant (Intern)
February 2008 – August 2008
Led aspects of the marketing/sales operations for a 15-floor, 486 room, five-star hotel in downtown Beijing. Effectively
produced independently and with a team of up to 15 sales associates.
n Targeted 30,000 domestic corporations successfully initiating and launching a marketing campaign to reach new customers.
n Researched third-party vendors and proposed outsourcing services resulting in a $19,000 proposal and improving overall
functionality.
n Panel member tasked with reorganizing departmental functions by interviewing and assessing the skills and abilities of
marketing/sales intern candidates.
COLUMBIA WORLD AFFAIRS COUNCIL
Columbia, SC USA
Project Leader (Intern)
July 2006 – February 2007
Assisted the executive director in the operations of an international, non-profit organization.
n Collaborated with a team of four on projects to manage events and ensure client relationships resulting in improved and
expanded organizational capacities.
n Led a series of projects to define and organize logistics and prepare locations for a fundraising event that raised $50,000.
ALLEN THOMAS AGENCY
Middleburg Hts, OH USA
Marketing Intern
May 2005 – Dec 2005
Assisted in the daily operations of an insurance brokerage agency.
n Studied the marketing processes within the agency and identified three new household clients and one new commercial
client within the first week of employment.
n Created a first-ever computerized filing system for client information, which significantly increased client management
accuracy.
CLEVELAND COUNCIL ON WORLD AFFIARS
Cleveland, OH USA
Finance Intern
Assisted in the financial operations of a global, non-profit organization.
n Researched receipts of twenty separate vendors to process 2004 non-employee tax forms and maintain non-profit standing.
n Calculated the quarterly returns on the trust funds which provided the main capital stream for the organization.
EDUCATION
UNIVERSITY OF INTERNATIONAL BUSINESS AND ECONOMICS (UIBE)
Immersion Chinese Business Language Training, 2 semesters
Columbia, SC USA
May 2009
Beijing, CHINA
2007-2008
BALDWIN-WALLCE COLLEGE
Bachelor of Business Administration and International Studies
Cum Laude
LANGUAGES
IT SKILLS
ACTIVITIES
AWARDS
INTERN CHINESE: Intermediate
ENGLISH: Native
GERMAN: Native
Windows XP; MS Office: Word, Excel, PowerPoint; Tax Software; Fidelio; Mac Software
Pi Lambda Phi Fraternity, President Spring 2004
Greek Leadership Institute Honorary Graduate, Fall 2004
Berea, OH USA
May 2006
RICHARD O. WESTFALL JR, CFA, CPA
2400 Colston Drive, Unit 101, Silver Spring, MD 20910
[email protected], (202) 341-1685
EDUCATION
Master of Accountancy (GPA 4.0 / 4.0)
International Master of Business Administration (IMBA) - Finance & Spanish (GPA 3.7 / 4.0)
Language and business study - Tecnológico de Monterry, Guadalajara, Mexico, Summer 2002
Columbia, SC
May 2004
May 2003
Furman University
Bachelor of Arts in Business Administration
Foreign study at the University of London – Birkbeck College, London, England, Fall 1998
Greenville, SC
May 1999
EXPERIENCE
CTS Capital Advisors, LLC
Bethesda, MD
Transaction Advisory Consultant
Provided buy and sell-side due diligence, valuation services and portfolio monitoring to senior lenders and private
equity firms on 18 projects (lead on seven projects) with companies ranging in revenue from $50 million to $500
million, primarily in the restaurant and food services, media, software, healthcare, and manufacturing industries for
private and publicly traded companies at a boutique company of 20 professionals, primarily from Big 4 firms.
§ Analyzed financial statements and company fundamentals through assessments of quality of earnings, EBITDA,
operations, cost structure, cost allocations, margins, cash flow, working capital and management add-backs to
provide detailed reports and presentations for equity and debt investment decisions.
§ Performed sensitivity, seasonality, pro-forma, key driver, cash-burn, revenue recognition, and variance analysis.
§ Critiqued target company accounting policies and procedures, customer base, vendor agreements, business plans,
projection models, capex, information systems, controls, industry, key personnel and compensation.
§ Valued revenue streams (ex. software maintenance) and receivables (ex. Healthcare provider) for debt financing.
WebsterRogers LLP
Charleston, SC
Senior Business Valuation Associate
December 2005 – October 2007
Valued and supplied management advisory services to over 30 private entities with revenues up to $100MM
(median $15MM) for management planning, estate and gift taxes, sales, merger and acquisitions, litigation and
employee stock option plans at 2nd largest SC based CPA Firm with 8 locations and 100 plus staff.
§ Analyzed earnings, business structure, cash flow, working capital, and fluctuations for valuing companies
§ Applied the income, comparable company, net asset, and cash flow methods to establish entity value.
§ Developed models in Excel to quantify and analyze economic damages and lost profits for litigation support.
§ Evaluated effects of implementing an activity based vs. resource based costing system costing system for an US
subsidiary of an international manufacturing company.
§ Conducted feasibility analysis for a company considering building a biofuel plant in South Carolina.
§ Interim controllership/CFO - oversaw accounting and prepared monthly financial reports while at an engineering
firm ($8 million in revenue) for five months and at a manufacturing firm ($22 million in revenue) for three months.
§ Prepared corporate, partnership, individual, and gift tax returns during tax season.
§ Received highest bonus and raise in firm as a percentage of salary for the 2006-2007 fiscal year.
PricewaterhouseCoopers LLP
Atlanta, GA
Tax Associate
August 2004 – November 2005
Provided tax compliance, research and consulting through rotations in multiple groups through the integrated tax
teaming development program
§ Developed and organized personal financial plans for executives and high net worth individuals.
§ Prepared tax returns and equalizations for over 100 US expatriates; trained five interns and 2 associates.
§ Researched and advised clients on new credits and deductions that resulted in significant tax savings.
§ Prepared income tax returns for firm partners, high net worth individuals and corporations.
Siemens AG – Mobile Phone Division
Munich, Germany
Business Research & Analysis Intern
Worked with team that has overall responsibility for worldwide entry level mobile phone market
§ Analyzed mobile phone product life cycles and developed pricing model for introduction, removal, and pricing.
§ Conducted logistics research project on most cost effective distribution methods for production, assembly,
programming and shipment of mobile phones to and from different world regions and mobile phone operators.
§ Designed a methodology to calculate mobile phone price to value relationships and product positioning over time.
SC State Board of Financial Institutions
Columbia, SC
Senior Financial Analyst /Auditor
June 1999 – April 2001
Traveled in teams to financial institutions to assess overall financial safety and soundness by reviewing financial
information, regulatory compliance, and auditing practices, which were then discussed with management
§ Analyzed the balance sheet, liquidity, earnings, asset quality, securities, capital, and sensitivity to market risk at
more than 30 institutions ranging in assets sizes from $8 million USD to $5 billion USD.
§ Managed, trained and reviewed the work of 6-10 person teams after being promoted to senior in nine months.
§ Created new Excel templates that improved efficiency of analyzing information for regulatory compliance.
Furman University Paladin Newspaper
Greenville, SC
Website Editor
September 1996 – May 1999
§ Created and established an Internet version of the school paper.
§ Oversaw the production and administration of the website for 2,700 students and 32,000 alumni.
§ Designed graphical layout and HTML encoding.
§ Developed structured database to search past editions and articles.
Professional Certifications:
Chartered Financial Analyst (CFA) charterholder, CFA Institute
Certified Public Accountant (CPA), SC Board of Accountancy
Interests/Other: Travel ( 30+ countries), hiking, photography, tennis, cooking, investing, reading, Eagle Scout
Languages:
English: Native
Spanish: Proficient
IT Skills:
Microsoft Office Suite: Excellent
CCH and GoSystems! (tax, audit and research) software:
Excellent
BNA financial planning software, Lexis/Nexus, Westlaw:
Excellent
Professional Memberships: Washington Society of Financial Analysts, CFA Institute, AICPA
VICTOR G. WHATLEY
3308 Overton Rd.
Mt. Brook, AL 35223
EDUCATION:
Cell: (205) 873-7100
[email protected]
The Moore School of Business
Masters of International Business Studies (MIBS)
United States Merchant Marine Academy
Bachelor of Science in Marine Transportation
PROFESSIONAL
EXPERIENCE
Columbia, SC
2001
3.7 GPA
Kings Point, New York
June 1997
McGriff, Seibels & Williams. Inc
Birmingham, AL
Account Executive-Energy & Marine Division
2005-2009
Producer of Commercial Property and Casualty Insurance
• Produce, manage and service insurance programs for National Accounts in the Energy
and Marine sector- contributing to excess of $1.14M in company revenue, premium
equivalent in excess of $34M
• Produce, manage and service property and casualty insurance for Commercial Accountscontributing to $260,000 in company revenue, premium equivalent of $2.1M
• Develop business plan to expand niche expertise for department
• Develop successful proposals for Broker and Risk Management Service
Liberty Mutual Group
Birmingham, AL
Senior Account Representative
2003-2005
Producer of Commercial Property and Casualty Insurance
• Develop, maintain and grow book of business~$1,400,000 in premium
• 100% retention on all renewals
• Successfully passed Foundation for Sales Success training program
Osprey Ship Management (APL Logistics)
Bethesda, MD
Vessel Manager
2001- 2003
Manage ship operations and monitor contract performance for a fleet of merchant vessels.
Responsibilities include
• Managing client relationships and liaising between owners and charters
• Monitoring vessel performance and initiating actions with Captain and Crew
• Negotiating payment terms with suppliers and service providers
• Liaising with Human Resources Department on crewing issues/recruiting
• Development and Presentation of period and year end reports to owners
International Organization of Masters, Mates & Pilots
Linthicum Heights, MD
Mearsk-Sealand, Waterman Steamship Co. and AHL Shipping Co.
July 1997-May 2000
Third Officer
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LANGUAGES:
ACTIVITIES:
Directed vessel navigation to maintain high safety standards for ship, crew and cargo
Performed safety inspections in compliance with regulations and company policies
Trained 26 crewmembers for successfully passing an internal and external ISM audit
English: Native
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Spanish: Fluent
Volunteered teaching English and caring for infant orphans in Romania
President of Arts and Worlds Affairs (USMMA)
The Manley Denton Award for team leadership and hard work
Jack Pilleteri Scholarship Award for sportsmanship
MICHAL W. WIESBROCK
(805) 647-2429 ? 715 Aquamarine Avenue, Ventura, CA 93004 ? [email protected]
CREATIVE EVENT AND DEVELOPMENT PROFESSIONAL
Event Production ?? Public & Media Relations ?? Donor Analysis
Talented, results-driven Event Professional with a proven record of accomplishment in planning and
leading a variety of events. Expertise in directing development of event-oriented marketing tools and
execution of marketing programs. Solid leadership skills; adept at communicating with management,
vendors and internal departments to coordinate overall event goals. Core competencies include:
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Marketing Collateral Development
Media Relations Management
VIP Relationship Building
Site Selection
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Budget Preparation / Administration
Team Building & Management
Sponsorship Procurement
Volunteer Leadership
RELATED EXPERIENCE
DIRECTOR OF EVENTS
DEVELOPMENT DIRECTOR
DEVELOPMENT MANAGER
EQUAL RIGHTS WASHINGTON (ERW) ? Seattle, WA
2007 – 2009
Provided leadership and guidance to executive staff on analysis of current development program and ways to
identify and cultivate potential donors, refine solicitation tools and develop a stewardship program. Coordinated
three tele-funds, including developing scripts, follow-up solicitation materials, and honing call lists.
Selected Achievements
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Produced annual ERW gala and VIP gala kick off event; responsibilities included pre-event goal
assessment, collateral design, venue negotiations and talent management. Increased revenue by $50,000.
Developed comprehensive SOP manual and presentation on “How to Run an Effective House Party” for
distribution to staff, volunteers and potential house party hosts.
Actively identified, cultivated, solicited and managed major gift prospects in partnership with executive
director and board of directors to strengthen their ties to ERW.
Drafted targeted solicitation letters for direct mail campaign and increased revenue by 20%.
Converted donor thank you program from paper- to email-based, saving money and resources. Ensured
contributors were thanked in a timely manner, increasing frequency of donor communication.
Selected as featured speaker at the Northwest Development Officers Association's Winter Conference.
Presented seminar, “Putting It All Together: Building A Strong Marketing and Brand Strategy to Take Your
Event to the Next Level.”
FIELD & PARTICIPANT MARKETING COORDINATOR
DISNEY CRUISE LINE PUBLIC RELATIONS ASSOCIATE
RESORT SPECIAL ACTIVITIES COORDINATOR
WALT DISNEY WORLD COMPANY ? Orlando, FL
1990 – 2005
Developed and managed a wide range of marketing tools, including promotional materials, direct mail pieces and
web site content. Produced annual Field Marketing media pitch, including theme selection, invitations, video
production, site negotiation and post-event materials. Maintained communication with various internal divisions to
ensure Field Marketing activities during press events aligned with business goals. Provided leadership and direction
to external partners to guide the creation of event materials and ensure congruence with objectives.
MICHAL W. WIESBROCK
?
PAGE TWO
(805) 647-2429 ? [email protected]
RELATED EXPERIENCE (CONT.)
WALT DISNEY WORLD COMPANY ? Orlando, FL
Continued
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Streamlined event recap tools to reduce report time and provide more accurate ROI.
Produced all aspects of Disney Cruise Line’s media events during the pre-launch phase, including media
invites, entertainment, media kit production and merchandise development.
Planned and led execution of Walt Disney World’s annual media presentation to secure television, radio,
print and retail partners for upcoming promotions. Increased media participation over 10% while reducing
labor hours 35%.
Lead consultant with local ABC affiliate in development of creative new way to present their annual fall
programming preview to clients and served as on-site producer.
Coordinated all aspects of high-level VIP visits (celebrities, executives, heads-of-state) to Walt Disney
World Resort (i.e. itinerary development, security, transportation, dining reservations, guided tours).
EVENT MANAGER
HOPE & HELP CENTER OF CENTRAL FLORIDA ? Orlando, FL
1998 – 1999
Revamped Development Department’s corporate pitch strategy and timeline. Developed creative marketing
materials for all internal events to increase public awareness and participation. Provided direct support to
Development Director and produced all fundraising events, including site selection, sponsorships, media relations,
food / beverage and merchandising.
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Demonstrated talents immediately upon hire and increased revenue from winter fundraiser 300%.
Partnered with Development Director and Grant Writer and raised funds for the redesign and printing of
comprehensive corporate pitch presentation.
Initiated monthly community business partners breakfast and utilized negotiation skills to increase number
of event sponsorships and secure sponsorship dollars.
Secured first ever spread for Orlando area Designer Show House in Florida Design Magazine.
Increased public awareness by establishing new media partnerships and developing cross-promotional ties
with fellow organizations, including Screen Actor’s Guild, Arnold Palmer Children’s Hospital, Central
Florida Hospitality Association, Clear Channel Communications and Florida Design Magazine.
OTHER PROFESSIONAL EXPERIENCE
MANAGER / DEPARTMENT HEAD
CRATE & BARREL ? Orlando, FL & Seattle, WA
2002 – 2007
Maximized company sales growth and profitability through creative sales skills and merchandising techniques,
customer service and brand management. Analyzed weekly business reports to determine proper ordering, stock
levels and types of merchandise carried in store. Participated in implementation and maintenance of seasonal floor
displays. Researched competitors’ merchandising and advertising to develop internal marketing plan. Expanded
brand awareness in Central Florida.
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Developed comprehensive training guide for new hires which was used regionally.
Increased store revenue more than 5% from previous year sales by spearheading creation and
implementation of interactive department manager weekend presentations.
Reduced annual shrinkage .5% (annual store budget of over $5 million) by maintaining accurate inventory
counts, proper ordering and increased loss prevention training.
MICHAL W. WIESBROCK
?
PAGE THREE
(805) 647-2429 ? [email protected]
EDUCATION AND CREDENTIALS
CERTIFICATE IN FUNDRAISING MANAGEMENT
UNIVERSITY OF WASHINGTON ? Seattle, WA
2008
MASTER OF INTERNATIONAL BUSINESS STUDIES, MARKETING
UNIVERSITY OF SOUTH CAROLINA ? Columbia, SC
1990
CHAMBER OF COMMERCE AND INDUSTRY
Paris, France
BACHELOR OF ARTS, POLITICAL SCIENCE AND FRENCH
WASHINGTON & LEE UNIVERSITY ? Lexington, VA
SUMMER 1989
1987
PROFESSIONAL ACTIVITIES
Volunteer, Director of Development
THE MAGIC DRUM & BUGLE CORPS
2002 – 2007
Researched grant opportunities resulting in first ever grant from United Arts of Central Florida. Designed corporate
fundraising materials and promotional presentations for brand development. Initiated contact with local businesses
to increase in-kind and monetary donations. Served as consultant on annual Night of Magic concert.
President
CAROLINA ALUMNI ASSOCIATION OF CENTRAL FLORIDA
2002 – 2007
Organized all alumni activities for the University of South Carolina in Central Florida, including Florida Citrus
Sports Feast on the 50 event, sports viewing / holiday parties and student recruitment.
Performing Talent Manager
LA STARS: A MIDSUMMER NIGHT’S DREAM CHARITY WEEKEND
2006
Managed high-profile performing talent for annual weekend charity event benefiting the Magic Johnson
Foundation, The Paul Pierce Foundation and The Baron Davis Foundation. Events included private celebrity poker
tournament, House of Blues celebrity concert / fashion show and an NBA-sanctioned All-Star game.
Responsibilities included itinerary development, transportation, security and staff management.
Performing Talent Manager
N*SYNC CHALLENGE FOR THE CHILDREN FOUNDATION
2002 – 2005
Managed performing talent for annual weekend charity skills challenges and basketball games in Orlando, Miami
and Chicago. Responsibilities included itinerary development, transportation and staff management.
Event Volunteer
CENTRAL FLORIDA SPORTS COMMISSION
1997 – 2005
Assisted with VIP management and game day operations of high profile events, including AAU National Junior
Volleyball Tournament, World Cup Soccer USA, Olympic Soccer and The Mascot Games.
Marketing Steering Committee Member
UNITED ARTS OF CENTRAL FLORIDA
1999 – 2003
Worked within a team environment to develop brand marketing strategy and refocus United Arts’ marketing
mission. Assisted with planning and execution of the Patrons’ Gala and ArtsFEST Weekend.
Conference Manager
COMPLETE MEETING CONCEPTS, INC.
1999
Developed accessible marketing materials for inaugural Brazilian Business Expo, recruited international sponsors
and attendees for World Services Congress in Atlanta and actively worked with web designer to create web site and
pitch materials for World Services Congress. Lead manager responsible for writing successful Request for Proposal
(RFP) applications.
Barbara Wofford-Kanwat
2009 Greene St Apt 206, Columbia, SC 29205
+1 (803) 403-4978
[email protected]
International MBA and Juris Doctor Candidate with experience in project management and policy development. Proven ability
to design, implement, and analyze qualitative and quantitative research projects. Strengths include problem solving, creativity,
perseverance, ability to work in cross-cultural teams, and adaptability. Professionally proficient in French and Spanish.
EXPERIENCE
MOORE SCHOOL OF BUSINESS, UNIVERSITY OF SOUTH CAROLINA
Columbia, SC USA
Research Assistant / Project Manager
August - December 2007, August 2008 - present
Assisted in the development, selection, and implementation of a strategic plan for the Moore School of Business.
n Administered the submissions of strategic directions by Faculty.
n Managed a team of 15 Graduate Student Research Assistants.
n Served as a Graduate Student Representative on the strategic direction steering committee.
BANCO ESTADO MICROEMPRESAS Recognized as the 5th Great Place to Work in Latin America
Santiago, CHILE
Assistant Project Manager
May 2008 - July 2008
Managed and conducted marketing research on the potential impact of two projects on client profiles and their perceptions.
n Developed and proposed new products and services for the young microenterprises segment in order for them to more
effectively target and expand their clientele base.
n Designed a project plan based on the results of a qualitative client survey that identified the essential stages for the
successful implementation of a model of quality and excellency based on the Malcolm Baldridge model in the businesses of
clients.
n Created a market analysis report that identified critical factors from the market and recommended an appropriate strategy to
address these critical factors in order to assure the success of a new group-lending model.
SOUTHERN INSTITUTE ON CHILDREN AND FAMILIES
Columbia, SC USA
Project Assistant
May 2007 - June 2007
Identified financial strategies for the Southern Business Leadership Council (SBLC) to incorporate into the SBLC Employment
Stability Action Plan for a more stable work environment for both employers and employees.
§ Identified promissory practices for businesses to implement in order to increase productivity of low wage workers.
§ Prepared the 61 page Annual SBLC Upstate South Carolina Employer Initiative Project Report for businesses to identify
causes of low productivity levels amongst low wage workers.
JAMES L. PETIGRU PUBLIC INTEREST LAW SOCIETY
Treasurer
Administered the Summer Public Interest Law Clerkship Program.
n Raised approximately $30,000 to provide 16 grants for summer 2007.
n Collected books for the on-going book sale, which raised about $5,000.
n Managed a $17,000 grant from the South Carolina Bar Association.
EDUCATION
Columbia, SC USA
March 2006 - March 2007
Columbia, SC USA
May 2009
Guadalajara, MEXICO
January 2008 - April 2008
SCHOOL OF LAW, University of South Carolina
Columbia, SC USA
Juris Doctor (JD)
May 2009
SC Attorney General Law Clerk
Member, South Carolina Journal of Law and International Business; prepared a 35 page report on Transnational Surrogacy.
Columbia, SC USA
Honors College, Bachelor of Women’s Studies, Magna cum laude
December 2004
Senior Thesis: Conducted a qualitative study on the incorporation of doulas into local birthing practices.
IT SKILLS MS Word, PowerPoint, Excel; Flash, Photoshop, Lexis Nexis, Westlaw
WOLF, Kristin
page 1 of 2
Kristin Wolf
Tel: (574) 370.3760
[email protected]
CAREER SUMMARY: Resourceful marketing strategist with success in new product development,
product positioning, messaging for various media, global launch management in consumer and
professional channels and cross-functional team-building. Strengths include strategic analysis,
communication and creativity.
Greatbatch-Precimed, Inc.
October 2008 – March 2009, Marketing Manager, Exton, PA
Business Development and Communications
• Developed business plan for major new trauma product initiative.
• Created all communication materials to support new product launch, including sales training tools,
investor presentation, distributor identification and tracking tool, surgical technique guide and
others.
• Worked with new parent company to create and implement new corporate identity strategy.
Thomas Medical Products, Inc.
December 2007 – July 2008, Marketing Manager, Malvern, PA
Brand Management and New Business Development
• Launched company’s first branded products into international electrophysiology market, including
clinical summary report, collateral development, product positioning and messaging, and
distributor recruitment and management.
• Led cross-functional team to evaluate current corporate branding, identify rebranding objectives,
develop visual concepts, gain stakeholder feedback, finalize concept and implement corporate
rebranding.
Johnson & Johnson Family of Companies, Animas Corporation
May 2006 – September 2007, International Marketing Manager, West Chester, PA
Business Development, Training and Communications
• 167% to plan on core products in 2007.
• Directed three new product launches in 2007.
• Responsible for exUS sales in 17 markets, representing $8.8 million in sales in 2006.
• Designed and executed sales training program for direct and indirect sales forces.
• Implemented new brand positioning throughout all markets of responsibility.
• Edited new product user guide, and directed its translation into 23 languages.
Bayer HealthCare LLC, Diabetes Care Division
June 2002 – May 2006, Assistant Marketing Manager, Global Strategic Marketing, Elkhart, IN
Product Development
• Advocated voice of the customer on cross-functional product development teams in determining
requirements of two blood glucose monitoring systems.
• Ongoing oversight of packaging, ship schedules and product improvements with OEM supplier.
• Responsible for packaging and labeling content, registration and reimbursement documentation
support for 24 skus in 18 different languages launched in 30+ markets within three years.
Global Product Launch Management
• Directed launch of blood glucose meter in institutional and retail markets in Europe and North
America, exceeding forecast by 9% in key markets.
• Directed launch of blood glucose meter in developing markets in Europe, Asia, Latin America and
Africa, resulting in 169% forecast attainment in first full calendar year of sales.
• Developed launch advertising campaign, core communication materials and sales training
materials for global product launches. Trained marketing and sales colleagues in local markets
on product use, positioning, benefits, messaging, competitive profiles and technical
troubleshooting.
WOLF, Kristin
page 2 of 2
Johnson & Johnson Family of Companies, Wal-Mart Crossfunctional Team
August 1998-June 2002, Customer Marketing Manager, Rogers, AR
Customer Marketing
• Implemented demographically clustered planograms chain-wide at Wal-Mart, doubling category
sales growth in first three weeks of implementation.
• Launched new products, managed merchandising, executed promotions, forecasted sales &
margin, and troubleshooted vulnerabilities with cross-functional team members from brand
marketing, trade marketing, market research, logistics and sales functions.
• Analyzed account performance versus marketplace using original research and syndicated data in
order to design, implement and measure effectiveness of planograms, promotions, pricing and
merchandising strategies.
Johnson & Johnson Family of Companies, Cordis
January-August 1998, Market Analyst, Miami, FL
New Product Strategy
• Modeled markets for new product concepts through forecasting and tracking demand, revenue,
expected market share, and other components of the make-or-buy decision.
• Recommended product acquisition / development opportunities to management based on concept
fit with customer expectations, existing portfolio and technical capabilities.
• Author: Atherectomy Device Market and Technological Assessment, and Wound Closure Device
Market Assessment.
Johnson & Johnson Family of Companies, Janssen Farmaceutica,
July–December 1996, Marketing Intern, Mexico City
Product Management
Office of the Secretary of Defense, Washington, DC
October 1992 – May 1995, Program Manager, GS-12
Program Management, Training & Assessment
Sierra Nevada Group, Ltd., Washington, DC
May 1991 – October 1992, Executive Assistant
Research and Translation
Dermatology Associates, PC, Washington, DC
October 1986 – October 1988, part-time, Assistant Technician
Patient Treatment and Office Management
EDUCATION
Master of International Business Studies (MIBS)
Concentration in Pharmaceutical Marketing
Bachelor of Arts, cum laude
The Catholic University of America
Double major in Honors Philosophy and Spanish Literature
Twenty-six math/science credits
LANGUAGES
Native English
Fluent Spanish
Introductory German
HIROKO YAZAWA-SEKIMOTO
US Mobile: +1 (305) 525-3180
[email protected]
MBA graduate with a Six Sigma Greenbelt Certification and four years of experience in the financial service industry with strong
analytical skills and creative problem solving skills with the ability to communicate strategy effectively. Successful meeting deadlines
and delivering results supported by quantitative and qualitative analysis.
EDUCATION
International Master of Business Administration (IMBA), GPA 3.64
Columbia, SC USA
May 2009
Six Sigma Green Belt Certification
Consulting Project at Colonial Life: Claims Process Improvement following the DMAIC process.
§ Created process map and value-stream map of current & future state, and formulated data metrics to assess risk.
§ Gathered data and conducted interviews, observations, & pilot studies.
§ Performed data & trend analysis, used statistical analysis tools, and applied theory of constraints, resource
utilization, and root- cause analysis.
§ Executed project plan resulting in key deliverables such as monetary savings of $90,000, time savings of 10 hours
per week, & 33% Annual Reduction in Call Volume to Call Center.
MBA Case Competition: 3rd Placement Overall, “Ethics & Sustainability” Daniels Case Competition in Denver
FLORIDA STATE UNIVERSITY
Bachelor of Arts; Major in International Affairs
Course Concentration in Finance and Economics
Tallahassee, FL USA
August 2003
EXPERIENCE
WESTERN UNION
Sunrise, FL USA
MBA Intern
n Presented a 2009 Business Plan for next-day delivery product supported by thorough analysis resulting in recommendations
being implemented and analysis featured as case study for additional Latin America regions.
n Identified a new consumer segment with 33% more revenue per customer through extensive research, statistical data
analysis, and field market survey.
n Closely worked with outside divisions and applied best practices enhancing cross-regional communication.
NEW ENGLAND FINANCIAL
Miami, FL USA
Financial Advisor, NASD Series 7 & 66 License
Advised clients with personal financial planning needs to meet goals providing cost benefit analysis.
n Performed financial analysis to create strategic financial plans for business owners & individuals.
n Collaborated with agents to spearhead a Women’s Initiative effort and coordinated educational seminars to grow the
women’s market for the agency.
NATIONAL LIFE GROUP
Miami, FL USA
Financial Representative, Series 7 License
January 2004 – November 2005
Worked closely with Certified Financial Planners to develop strategies with focus on estate planning, business succession
planning, and mutual fund investments.
n Gathered & analyzed financial data of client’s assets & investments using financial data models.
n Named to the “President’s Club” for outstanding professional acumen and sales revenue, 2004.
CLARION CO, LTD.
Saitama, JAPAN
Intern
July 2003 – September 2003
Executed after-market sales transactions with regional head offices in Europe, China, Singapore, and United States.
CERTIFICATIONS
ACTIVITIES
IT SKILLS
Six Sigma Greenbelt Certification
MBA Student Association Officer: VP of Alumni Relations & Community Service Chair, Graduate Student
Council, MBA Consulting Club: VP of Alumni Relations & Secretary
Microsoft Office: Visio, Project Professional, Word, Excel, PowerPoint, Outlook, Access; Lotus Notes
CASI A. YOUNG
812 Shawnee Drive, North Augusta, SC 29841
+1 803-447-4820
[email protected]
Results-oriented human resources professional with experience in public and global human resources programs,
specifically recruitment. Strong relationship building skills with the ability to communicate effectively with a
diverse workforce at all levels to achieve set objectives.
EXPERIENCE
GMAC FINANCIAL SERVICES
Detroit, MI USA and Cardiff, Wales UNITED KINGDOM
Human Resources Generalist-Human Resources Development Program
January 2009-July 2009
Administered human resources policies, procedures and programs for the Auto Finance division in the United
Kingdom.
• Collaborated, consulted and coached hiring managers on their recruitment needs.
• Negotiated and maintained contracts with recruitment agencies.
• Updated job descriptions to ensure compliance with UK and US agencies that governed activities of the
business.
• Conducted interviews for investigations in response to formal employee complaints.
GENERAL MOTORS SOUTHEAST EUROPE
Budapest, HUNGARY
Human Resources Trainee
May 2008-August 2008
Coordinated General Motors Central & Eastern Europe Regional Headquarters job leveling project for 28
positions via the Mercer IPE job leveling tool.
• Developed and maintained a schedule of jobs leveled by function.
• Interviewed directors and senior level management to determine purpose, key areas of accountability,
financial responsibility and supervisory responsibility of jobs leveled.
• Analyzed information gathered from interviews to ensure good understanding of job.
• Served as a major participant in virtual job leveling sessions to explain and answer questions in relation to job
leveled.
SC BUDGET & CONTROL BOARD-STATE CHIEF INFORMATION OFFICER
Columbia, SC USA
Program Coordinator II
August 2007-December 2007
Contributed to the initial phase of SAP ERP 2005 implementation project in all functional areas of human
resources and payroll for 68 agencies in South Carolina state government.
• Outlined state mandated human resources and payroll processes in workflow documents.
• Prepared questionnaires for information gathering workshops with agencies.
• Streamlined “as is” human resources and payroll processes to reduce implementation costs by meeting SAP
best practices.
SOUTH CAROLINA STATE UNIVERSITY
Orangeburg, SC USA
Human Resources Manager I
February 2006-August 2007
Managed the recruitment function for the University.
• Created and developed an Access database as a short-term solution to track applicants reducing response time
to applicant inquiries.
• Collaborated with hiring managers on their recruitment needs.
• Designed and implemented an on-line applicant tracking system creating an efficient recruitment process
eliminating paper process that established accountability among those in the approval process.
CASI A. YOUNG, +1 803-447-4820
Page 2
EXPERIENCE (continued)
SC BUDGET & CONTROL BOARD-OFFICE OF HUMAN RESOURCES
Columbia, SC USA
Human Resources Manager I
October 2002-February 2006
Recruited temporary employees for South Carolina state government agencies via TempO.
• Screened and interviewed applicants to establish a qualified applicant pool.
• Negotiated salaries with agencies to retain the most qualified applicants.
• Hired qualified applicants that best fit specific agency cultures to maintain TempO’s competitive advantage.
Human Resources Specialist
Coordinated logistics for four certified training programs for South Carolina state government.
• Scheduled all training courses to include securing training locations.
• Ordered and monitored inventory levels for all training programs.
• Proofed and updated in-house training materials as needed.
LIMITED BRANDS, INC-EXPRESS
Columbia, SC USA
Brand Sales Leader
March 2002-October 2002
Assisted in the management of daily and financial operations of a $3M women’s retail clothing store.
• Recruited sales staff to ensure appropriate staffing levels to maintain quality customer service.
• Trained, coached and supervised sales staff to meet daily, weekly, monthly and yearly sales objectives.
• Used relationship-building skills to identify customer fashion style to ensure repeat business.
Sales Associate
November 1998-October 2002 and October 2002-January 2008
EDUCATION
Bachelor of Science, Business Administration: Management Science & Management
Columbia, SC USA
December 2008
Columbia, SC USA
December 2001
IT SKILLS
MS Office, PeopleSoft, Vurv
ACTIVITIES
Co-Treasurer, Student Chapter Society for Human Resources Management (SHRM)
Interviewer, Office of Career Management Mock Interview Team
Member, Moore Association for Graduate Women
Member, Masters of Human Resources Association
Member, National Society for Human Resources Management (SHRM)
CHENG (ERICA) ZHAN
1227 Barnwell St, Apt.319, Columbia, SC, 29201
+1 (803) 546-8577 [email protected]
SUMMARY
Goal-oriented bi-lingual Masters of Human Resources graduate with experience in government, health care and banking industries.
HR experience includes training, staffing and compensation. Excellent analytical, communications and project management skills.
EXPERIENCE
DEPARTMENT OF FACILITIES, University of South Carolina
Columbia, SC USA
June 2008-Present
Provide support to HR Manager and work on special projects in a recently decentralized HR department.
n Reviewed new employee applications and personnel files to create individual employee education and experience records.
n Updated salary data and internal equity review data of all employees to insure current accuracy.
n Analyzed internal equity data and presented recommendations to management for inequitable employee salary issues.
n Developed and implemented supervisory training program for various levels of management.
n Created a training database by reviewing individual training reports and setting up training files for nearly 400 employees.
n Conducted research on external training programs for Construction Managers and recommended best training programs.
n Assessed employee leave data and conducted analysis that management will use during disciplinary actions for attendance.
COUNTY OF LEXINGTON GOVERNMENT
Columbia, SC USA
June 2008-August 2008
Designed a new hire orientation plan for county government.
n Conducted research on new hire orientation programs and developed a list of best practices.
n Developed orientation checklists, quiz and orientation survey for both new employees and supervisors.
n Prepared presentation slides for HR Manager to review and deliver to new employees.
DANIEL-MICKEL CENTER FOR EXECUTIVE EDUCATION AT USC
Columbia, SC USA
Graduate Assistant
August 2007-Present
Support Director of Registrations & Client Relations and update Class Management and Student Registration System.
n Prepare mail outs and materials for programs, workshops and seminars and file program materials for future reference.
CHINDEX INTERNATIONAL, INC---UNITED FAMILY HOSPITAL (UFH)
Beijing, CHINA
April 2007-June 2007
Participated on Human Resources Team by providing administrative support for HR management.
n Maintained Human Resources Program System for hospital with over 500 employees.
n Compiled, updated and managed personnel files for current and new employees.
n Analyzed data from Employee Job Satisfaction Survey and prepared results for management.
th
n Supported UFH 10 Anniversary Celebration Project by suggesting and implementing ideas.
n Maintained personnel training files and developed and implemented training schedule for both instructors and employees.
n Assisted Training Manager by preparing materials and operating technical equipment during class presentation.
n Assessed Participant Training Evaluation results to receive feedback and determine training needs.
n Updated employee attendance database to ensure the accuracy of payroll system.
CHINA BANKING REGULATORY COMMISSION
Beijing, CHINA
Human Resources Intern (November 2006-December 2006)
September 2006-December 2006
Provided support during the recruiting process including setting up appointments, screening tests, and interview schedules.
n Conducted initial resume screening and set up database to help recruiter track and control the recruitment process.
n Coordinated communication between hiring managers and candidates.
Foreign Bank Examination Division Assistant (September 2006-October 2006)
Participated in on-site examination of foreign banks and updated risk profile of supervisory information system for banking
institutions.
n Reviewed and assessed conditions to determine financial strength of foreign banks.
n Helped compile and publish White Book Report to inform the credit and performance of foreign banks to the public.
EDUCATION
MISC Scholarship
GPA:3.97/4.00
Columbia, SC USA
May 2009
INTERNATIONAL BUSINESS SCHOOL, Beijing Language and Culture University
Bachelor of Finance
University Merit Scholarship
GPA:3.81/4.00
Beijing, CHINA
July 2007
LANGUAGES
IT SKILLS
AWARDS
MEMBERSHIPS
CHINESE: Native
ENGLISH: Fluent
Windows XP, Word, Excel, PowerPoint, and Outlook
2nd Invitational Tournament on Business Negotiation for University Students in China, Excellence Prize
Society for Human Resource Management (SHRM)
“GRACE” JUAN ZHONG
101 Pickens St. G1
US Mobile: +1 (803) 319-0851
[email protected]
Bilingual International MBA seeking a finance position where business development experience can be leveraged. Expertise in
microfinance, financial analysis, credit risk assessment, and investment portfolio construction. Experienced in international IT,
Banking and Automobile industries. Effective communicator with strong leadership abilities and creative problem solving skills.
EXPERIENCE
INTERPRETIVE SIMULATIONS
Charlottesville, VA USA
Marketing and Business Development (Internship)
Forecasted business opportunity development on academic institutions and finalized marketing strategy.
• Created a new version of Country Manager Simulation including Asian countries focusing on economic, labor cost, tariff, ship
cost, manufacturing revenue and manufacturing channel.
• Created the PPT for the professors and students to introduce the simulation.
• Analyzed the marketing potential opportunity in the Asian countries.
ARVATO SERVICES (CHINA)
Shanghai, CHINA
Business Development Manager
Marketed software solutions in the area of customer communications. Created business development plans and marketing strategy.
Developed and maintained client relationships.
• Increased sales revenue by 100% in the Outsourcing Business Unit.
• Gained the United Airlines contract for service to Hong Kong in 2006.
• Gained the General Motors Shanghai order for Cadillac automobile telemarketing services.
• Managed Arvato participation in China International Software & Information Service Outsourcing Summit 2007.
eSOON COMMUNICATION INTERNATIONAL CORP
Shanghai, CHINA
Sales Manager
Marketed CRM and ERP software solutions for business workflow management in banking and telecom. Under a contract with
Genesys, developed sales channels and partners for Genesys CTI and CRM products focusing on banking and telecom.
• Achieved sales revenue of US$ 2.5 million between 2002 and 2005.
• Built eSOON strategy partnership with IBM, Oracle and SAP.
• Strengthened business channels for large integrated systems companies including Avaya, HollyCRM and Nortel.
ALTIGEN COMMUNICATION, INC.
Sales Assistant
Supported Sales Director with products related to VoIP phone systems and call center solutions.
• Coordinated sales team schedule to ensure quality and efficiency of company resources.
• Collected and analyzed data and sales information. Communicated with corporate clients.
Shanghai, CHINA
January – July 2002
CHINA UNICOM
Changsha, CHINA
Marketing Supervisor, Hunan Branch
Analyzed sales and marketing data from different cities in Hunan Province to help formulate sales strategy. Monitored competitor
pricing with Hunan Province government.
st
• Worked with Marketing Director to achieve sales targets of one million new customers during 1 year of branch operation.
• Negotiated with government to legislate and ensure that major competitor did not undercut regulated pricing rules.
• Helped formulate pricing strategy for sub-branch offices of China Unicom in Hunan Province.
EDUCATION
UNIVERSITY OF XIANGTAN
Bachelor of Economics, Major in International Business and Finance
LANGUAGES
IT SKILLS
ENGLISH: Good
Columbia, SC USA
July 2007–May 2009
Hunan, CHINA
September 1995–July 1999
MANDARIN: Native
Microsoft Excel, Word, PowerPoint, Hardware maintenance
Familiar with the CRM software Oracle and SAP
SADONA (HEHE) ZHU
101 Pickens ST., APT. G1, Columbia, SC 29205
832-474-4766
[email protected]
Master of Human Resources candidate with experience in organizational development and talent management in a corporate
environment. Demonstrates perseverance, strong communications, leadership and problem solving skills while successfully working
on strategic teams and managing multiple projects.
EXPERIENCE
GENERAL MOTORS
Warren, MI USA
Human Resources Intern, Research & Development (R&D)
June 2008- August 2008
Provided HR support for the R&D department and worked on special projects including a new employee global on-boarding process
and a quality audit for the 2007 employee performance management and feedback process (PMP).
§ Collaborated with R&D global strategy management to design a new employee on-boarding process to be used in six global sites,
moving the GM R&D organization closer to the goal of having a streamlined and common practice for new hires.
§ Researched available approaches and interviewed diverse employee groups and managers to benchmark the process and identify
best practices.
§ Applied GM change management toolkit, developed and completed RASIC management tool and developed detailed checklists to
establish the roles and responsibilities and ensure that the process is consistent, clear and sufficiently communicated.
§ Strengthened cross functional collaboration and cross border communication, and enhanced the HR strategic role working with
operation teams by weekly project reviews with teams.
§ Provided the new China Science Lab Manager with on-boarding process recommendations for operation start up.
§ Conducted quality audit on PMP, analyzed the audit checklists and scorecards, presented the gaps between good example and
weaknesses, and provided recommended actions for improvement to R&D leadership.
§ Hosted a section of the Executive R&D HR meeting, delivering project results and facilitating discussion. Also, confirmed future
steps and timelines with R&D leadership to ensure successful execution of on-boarding process.
§ Supported new hire orientation and HR coordination by directing and answering customers’ questions.
EXECUTIVE EDUCATION AT MOORE SCHOOL OF BUSINESS
Columbia, SC USA
Assistant
September 2007- Present
Support Client Relations Director including researching potential clients, managing client database and preparing training documents.
AMWAY (CHINA) CO. LTD
Guangzhou, China
Senior Assistant, Legal Department
July 2005- July 2006
Managed company contracts, translated legal documents and supported corporate attorneys in daily work.
§ Facilitated contract management process through a corporate contract management intranet system and coordinated with teams.
§ Translated international contracts and reduced contract translation out-sourcing costs by 80%.
§ Worked closely with IP Manager to organize the company nationwide, 3-day Intellectual Property Seminar attended by over 500
participants.
AMWAY (CHINA) CO. LTD
Guangzhou, China
Intern, Legal Department
April 2005- June 2005
Supported department administrative function and prepared department expense and reimbursement paperwork for payroll.
CHINA EXPORT COMMODITY FAIR
Guangzhou, China
Intern
September 2004- October 2004
Registered foreign buyers for the Chinese Export Commodity Fair and independently interpreted for foreign buyers.
§
Saved attendee registration time and increased customer satisfaction by completing efficient pre-registration process.
GUANGDONG UNIVERSITY OF FOREIGN STUDIES CAREER CENTER
Guangzhou, China
Volunteer Assistant
September 2003- June 2004
Categorized and archived graduates’ documents for efficient retrieval, broadcasted recruitment information to students, and
collaborated with student union to conduct orientation for freshmen.
EDUCATION
GUANGDONG UNIVERSITY OF FOREIGN STUDIES
Bachelor of Arts, English for International Business Law
LANGUAGES
IT SKILLS
Columbia, SC USA
May 2009
Guangzhou, China
September 2001- June 2005
MANDARIN and CANTONESE: Native ENGLISH: Fluent
Windows Vista and XP, Microsoft Office Word, Excel, PowerPoint and Outlook 2007, Lotus Notes 6.5
Zhengli Zhu (Christine)
1600 Park Circle Apt. 811
Columbia, SC 29201
Mobile: +1 (803) 404-1677
[email protected] and [email protected]
Bilingual MBA graduate (May 2009) with concentration in Finance / International Business (Grad) and Accounting
(Undergrad). Five years of multinational and multi-industry Audit, Financial Analysis, and Business Analysis
experience at KPMG. Familiar with US GAAP, IFRS, and SOX. Finance specialization in MBA program with
research topics in Corporate Valuation, Mergers and Acquisitions, Investment Management, Derivative Products, and
Real Estate Finance. MBA Global tracker with business research covered America, Europe, Africa, and Asia. Seeking
to apply my expertise and bring value to your organization. I am able to relocate and start working immediately.
PROFESSION EXPERIENCE
TEXTRON INC.
Augusta, GA USA
MBA Intern
May 2008 – Aug 2008 and Aug 2009 - Present
Worked closely with International Sales Director in EZGO Division, a golf car manufacturer.
Assisted International Sales Director to develop a three-year business plan for all International markets.
Presented Golf Sport and Business Development in Asia at International Sales Meeting in North Carolina.
Worked with sales analyst and IT expert to retool SFA, a global competition and market share analysis system.
KPMG
Shanghai, CHINA
Assistant Manager
Aug 2000 – Oct 2005
Participated in over 50 multinational projects in multiple industries, and simultaneously led multiple teams
Prepared business proposals, business plans, financial analyses, operation control and risk analyses, various audit
memoranda and reports, the largest had total assets of $253 mil. Familiar with US GAAP, IFRS, and SOX.
Delegated tasks, reviewed team members work papers, and presented issues and recommendations to clients.
Cooperated with KPMG Eindhoven, the Netherlands and KPMG Hong Kong in consecutive years for project
Philips, and acted as the local team leader. Reported directly to Engagement Partner.
Led internal control audit for Hong Kong IPO of China Construction Bank. Interacted with over 100 bank staff.
Highest performance rated in peer group by outstanding analytical, communication skills and client satisfactory.
.
BANK OF CHINA
Shanghai, CHINA
Summer Intern
Jul 1999 – Aug 1999
Worked extensively in International Trade and Clearance Department.
Participated in review of Letters of Credit, checking support documents for discrepancy points.
Prepared vouchers by verifying exchange rates and completing appropriate document for exchange transactions.
EDUCATION
Columbia, SC USA
Jun 2007 – May 2009
Preparation for graduate school with GMAT, TOEFL, Personal Investment Management
Nov 2005 – May 2007
IMBA Fellowship; Research Assistant to the Chair of Economics Department
Strategic Business Issues Immersion in the European Union
Prague, CZECH REPUBLIC / Vienna, AUSTRIA
March 2008
SHANGHAI JIAO TONG UNIVERSITY
Shanghai, CHINA
Bachelor of Economics, Major in Accounting
Sep 1996 – Jul 2000
Course concentration in science and engineering; Financial Manager in Student Association Center
LANGUAGES
IT SKILLS
INTERESTS
English: fluent
Chinese: native
French: beginner
Proficiency in Word, Excel, PowerPoint, Outlook, Access, SAP and Internet
Badminton, Golf, Camping, Extensive reading, Music and Movies

raul h. aliaga - Darla Moore School of Business

Transcription

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