Writing Cover Letters TABLE OF CONTENTS Whalley Employment Services Centre

Transcription

Writing Cover Letters
Whalley Employment Services Centre
TABLE OF CONTENTS
Introduction to Cover Letters .......................................................................................... 3
The Purpose of a Cover Letter ......................................................................................... 3
Format – Cover Letter Structure ..................................................................................... . 4
How to Extract Information from the Job Posting and
Target your Letter to Meet Specific Requirements ......................................................... 5
Two Ways to Write the Body of the Letter:
Point form ..................................................................................................................... 5
Paragraph form ............................................................................................................ 6
Length / Writing Style .................................................................................................... 6-7
Standard ...................................................................................................................... 7
Creative ........................................................................................................................ 7
Examples: Opening Paragraph......................................................................................... 8
Examples: Opening Sentences for Second Paragraph .................................................. 9
Examples: Closing Paragraph ........................................................................................ 10
Cover Letter Worksheet: ........................................................................................... 11-12
Drafting your letter (Step 1) ........................................................................................ 11
Drafting your letter (Step 2) ........................................................................................ 12
Avoiding Common Errors: Cover Letter Checklist ....................................................... 13
Cover Letter Examples - For a non-advertised position ............................................. 14-19
Flight Attendant ........................................................................................................... 14
Unit Clerk .................................................................................................................... 15
Administrative Assistant .............................................................................................. 16
Executive Administrative Assistant .............................................................................. 17
Hairstylist .................................................................................................................... 18
Resident Care Aide ..................................................................................................... 19
Cover Letter Examples - For an advertised position .................................................. 20-29
Server ......................................................................................................................... 20
Marketing Projects Manager ........................................................................................ 21
Administrative Coordinator .......................................................................................... 22
Sales / Marketing Representative ................................................................................ 23
Technical Support Representative ............................................................................... 24
Management position .................................................................................................. 25
Machine Operator........................................................................................................ 26
Maintenance / Labourer............................................................................................... 27
Senior Executive Assistant / H R Assistant .................................................................. 28
Supervisor (security) ................................................................................................... 29
Cover Letter Template..................................................................................................... 30
How to Send your Letter
In person / Mail / Courier / Fax / E-mail / Web sites .................................................... 31
How to E-mail your Letter and Resume ........................................................................ 31
File Types
MS Word, PDF, TXT or RTF ....................................................................................... 32
How to convert your Word document to a different format .......................................... 32
Other Tips ........................................................................................................................ 32
Response to Salary Expectation Question ................................................................... 33
Thank You Letters .......................................................................................................... 34
Thank You Letter Examples....................................................................................... 35-38
After an interview ................................................................................................... 35-36
After an interview and not being hired..................................................................... 37-38
Writing Cover Letters – Page 2
INTRODUCTION
TO
COVER LETTERS
THE PURPOSE OF A
COVER LETTER
In today’s competitive job market, where a single job posting
can attract hundreds of qualified candidates, the few people
who are chosen for an interview are the ones who make the
best first impression on paper. Therefore, you need not only an
outstanding resume, but also a persuasive cover letter that
explains to the prospective employer why you are the best
candidate—the one they should choose—instead of one of the
other applicants.
Always keep the following points in mind when composing
your cover letter:
Attract the employer’s interest and convince him or her to
grant you an interview.
Highlight specific ways in which you match the job
requirements.
Make a positive first impression about you as a person.
Show your interest in working for the company and request
an interview.
The employer will probably scan your letter initially in under ten
seconds before deciding whether to keep it and read your
resume, or just discard them both. This is why you must make
your points succinctly and quickly in a well organized fashion on
a clearly laid out single page.
Remember that employers are interested in what you can
do for them, so keep everything you write relevant to the
job requirements.
This handout is intended
for use in conjunction
with the Cover Letter
Workshop at Canadian
Career Moves and is a
reminder of points
covered during the
workshop.
FORMAT - COVER LETTER STRUCTURE
1.
Letterhead
Match your cover
letter letterhead to
your resume
John Smith
1000 Target Street
Burnaby, BC V2R 8A8
2.
Date
(correct date)
January 14, 2010
3.
Inside Address
[Name of the person]
[Job title of the person]
[Name of Company]
[Street Address]
[City, Province, Postal Code]
4.
Subject Line
Re: [Position and Competition # or Job #]
5.
Salutation
Dear [Name]: If you do not have the name, type a greeting
such as Dear Hiring Manager,
6.
Opening Para.
Paragraph #1
Why are you writing? Dare to be different to grab their
attention. Clearly show your interest in the position and how
you heard about it.
Telephone: 604-222.4444
E-mail: [email protected]
[See opening paragraph examples on pages 8.]
7.
Body of Letter
Paragraph #2
Why should they hire you? What specific skills do you have
that make you qualified for this job? Let the employer know
how your skills will meet their needs and benefit them!
[See opening sentences for second paragraph examples
on page 9.]
8.
Closing Para.
Paragraph #3
What action are you going to take now? Ask for the interview
and tell the employer how to contact you. Take charge!
[See closing paragraph examples on page 10.]
9.
Complimentary
Close
Sincerely yours,
(Always place a comma after the complimentary close Examples: Yours truly / Sincerely / Respectfully)
10. Signature Block
John Smith
11. Attachment Line
Attached: Resume
HOW TO EXTRACT
INFORMATION FROM
THE JOB POSTING
AND TARGET YOUR
LETTER TO MEET
SPECIFIC
REQUIREMENTS
When answering a job posting, read the whole advertisement
carefully so that you understand exactly what attributes the
employer is looking for in a candidate. Highlight or underline
the key requirements, skills and experience that they want
and that you possess. Write your letter emphasizing your
qualifications in the areas they mentioned. You can put
your key qualifications in point form or in paragraph form. If it
helps to strengthen your point, you can also tell a story about
your experience in this position.
If employers ask for qualifications you do not have, do not
mention them in your letter. The job posting usually lists the
attributes of their ideal candidate. So, if you match most of the
requirements, you may still be one of the best qualified
applicants!
For that reason, focus on the qualifications you have, your
experience and the reasons why you would excel in the
job if you are hired. You will probably be competing with
many other candidates, so always keep in mind that your cover
letter is there to sell your ability to do the job and get you the
interview. Always be truthful, but be as persuasive as you like.
TWO WAYS TO WRITE
THE BODY OF THE
LETTER
Point Form
Convenient format to write if you are composing many
letters for different types of jobs.
Allows you to pull out points from the job requirements and
address each in one line.
Easier to write, especially if your written English is not
perfect.
Quick to read for the employer, as the points stand out.
Example:
My strengths include:
over five years as one of the top sales people in my field;
complete knowledge of the automotive industry;
excellent relationship-building and communication skills.
[See point form cover letter examples on pages 15, 24 and 27.]
TWO WAYS TO WRITE
THE BODY OF THE
LETTER
(continued)
Paragraph Form
Advantage: It enables you to express yourself clearly in a
format that flows from one idea to the next, and gives you the
opportunity to demonstrate the excellence of your written
communication style.
Disadvantage: It can be time consuming to write particularly if
you are applying for a variety of different positions and have to
completely re-write the letter each time.
Example:
Having worked in this field for more than five years as one of
the top sales people, I have achieved record success. This is
in part due to my excellent relationship-building and
interpersonal skills.
Use a format that suits your writing style and ability, and more
importantly, the format that suits the needs of the reader. In
many cases a combination of points and paragraphs will make
the letter interesting and easy to read.
[See cover letter template on page 30.]
LENGTH
Your letter should be one page or less in length, long enough
to make your desired point, but short enough for the reader to
easily take in. Those in higher managerial or academic
positions will usually write more because the employer needs
more information in order to make a decision.
If your letter is long, pay special attention to the layout and
make sure you divide your letter into manageable paragraphs
for optimum ease of readability.
WRITING STYLE
Standard
The easiest and most straightforward approach is the standard
style of letter. This is clear, uncomplicated and business-like. It
is a safe approach that is commonly used by most letter writers.
For this reason, it will not cause confusion or put the reader off.
Example of a standard opening:
With reference to the advertised position of sales representative,
my resume is attached for your evaluation. You will notice my
experience and skills are an excellent match for your
requirements.
Creative
In some cases, depending on the type of work for which you are
applying, you may wish to make your letter stand out from the
competition with a creative approach to catch the reader’s
attention. While this can be effective, keep in mind that the letter
must maintain professionalism and convince the reader to grant
you an interview. On the one hand, being very creative may get
your letter to the top of the pile, but on the other hand, it might
also get your letter into the waste basket! Be cautious.
Example of a creative opening:
In today’s competitive marketplace, it takes a seasoned sales
professional to cut through the competition to produce tangible
results. Because I am one of a rare breed of such professionals, I
am applying for the advertised position.
EXAMPLES:
OPENING
PARAGRAPH
Please accept this letter and attached resume in application for
the advertised position. As you will see from my resume, your
requirements for this position appear to be an ideal match for
my qualifications which include the following:
I was very interested to learn that your organization requires a
xxxx as advertised on xxx.com. Since my qualifications
appear to be an excellent match for your requirements, I am
forwarding my resume for your review.
Your requirement for an experienced ________ attracted my
attention because of my extensive background in this field.
The enclosed resume highlights my relevant strengths and
accomplishments.
In response to your recent advertisement on the (Monster)
website for a (Licensed Practical Nurse), I am enclosing my
resume which outlines my past experience in (nursing).
As a proactive, detail-oriented and results-driven (manager)
with over (eleven) years of progressive employment
experience, I am writing to apply for the advertised position of
(corporate manager) with your organization. I am interested in
becoming part of a team where I can apply my proven skills in
this field.
Please accept this letter as an expression of my keen interest
in the position of (Quality Auditor) posted on your website.
With extensive experience as an (ASQ Certified Quality
Auditor in food manufacturing), I am confident that my abilities
and experience will make a significant contribution to your
company. My resume is attached for your review.
Thank you for taking the time yesterday, during our telephone
conversation, to discuss the possibility of my employment with
your company. As you suggested, I am enclosing my resume
which reflects my dedication and commitment to ________.
Thank you for talking to me briefly at the job fair on (February
24, 2010). As you may recall, I am an (engineer) with (ten)
years of experience and (P.Eng. designation). I am currently
searching for a position with a company such as yours, so I am
enclosing my resume for your perusal.
Thank you for allowing me the time last week for an
informational meeting at your office. The advice and
information you gave is very valuable to me in my search for a
rewarding career.
EXAMPLES:
OPENING
SENTENCES FOR
SECOND
PARAGRAPH
Your cover letter will be a cut above the others—if you avoid
beginning all your sentences with the word “I.” Why?
Because repeatedly starting with “I” actually puts the focus on
YOU rather than on the skills you bring. It also makes for a
rather dull letter which might cause the employer to become
disinterested to the point that your application is overlooked.
Examples:
Focus on meeting the
employer’s needs
without overusing “I”
Original: I increased sales revenues significantly through the
development of strong marketing and promotion strategies
over the past ten years at XYZ Company.
Revised: Over the past ten years at XYZ Company, I
increased sales revenues significantly through the
development of strong marketing and promotion strategies.
Original: I was responsible for day-to-day office operations
and the supervision of staff and volunteers. Your company will
benefit from my ability to organize data in a manner that allows
all staff to access information.
Revised: As an Office Administrator with five years’
experience, I was responsible for day-to-day office operations
and the supervision of staff and volunteers. Your company will
benefit from my ability to organize data in a manner that allows
all staff to access information easily and quickly. This will
result in increased efficiency and savings within your company.
Original: I have excellent customer service skills.
Revised: Utilizing my excellent customer service skills, I
helped a company increase sales by 30% and look forward to
doing the same for ABC Electronics.
Original: I am hard working and reliable.
Revised: When a previous employer asked me to stock the
shelves, I completed the task without supervision, within the
time frame and in a manner that promoted the sales of slowmoving inventory.
EXAMPLES:
CLOSING
PARAGRAPH
As I have the experience and ability to make a positive
contribution to the goals and commitments of your company, I
would welcome the opportunity to meet with you to discuss the
position further. I can be reached any time by telephone at
[phone number] or by e-mail at [e-mail address]. I look forward
to hearing from you soon. Thank you for your time and
consideration.
I would appreciate the opportunity to meet with you to discuss
in more detail how my qualifications and experience would be
beneficial to your company. I can be reached at [phone
number]. Thank you for your consideration.
I am very interested in discussing an opportunity within your
organization, and I am currently available for an interview. I
will call you next week to confirm that you have received this
letter, and to request a meeting at a mutually convenient time.
I would like very much to meet with you to discuss an
employment opportunity with your company. I will call your
office next week to request an interview. Thank you for your
time and consideration.
I look forward to meeting with you to discuss my qualifications
and how I can become a valuable member of your team. I can
be reached at [phone number] or on my cell at [cell number].
Thank you for your time and consideration.
If you are seeking a candidate with drive, high standards and a
strong passion for xxxxx, I would appreciate your consideration
of my qualifications for this position. I am confident that I can
make a positive contribution to your organization, so I look
forward to a meeting with you at your convenience to discuss
employment.
I would welcome the opportunity to meet and discuss this
opportunity with you in person. I am enthusiastic about this
position and am confident that I possess the right combination
of skills and experience to exceed your expectations.
Although my resume gives an overview of my skills,
qualifications and experience, a personal interview will enable
me to express in greater detail how I can be of benefit to your
company. Therefore I will follow up by telephone within one
week to request a meeting. Meanwhile, I can be reached at
[phone number]. Thank you for your consideration.
COVER LETTER WORKSHEET: Drafting your letter (Step 1)
Employer’s
requirements
How I meet or exceed
the employer’s
requirements
Why are my skills of value to the
employer?
COVER LETTER WORKSHEET: Drafting your letter (Step 2)
Your name:
Your address:
Your telephone #:
Your e-mail:
Date:
Name of the person:
Job title of the person:
Name of Company:
Street Address:
City, Prov., Postal
Code:
Fax or e-mail address
RE:
Salutation:
Why are you writing?
Why should they hire
you? Show that you
are qualified to meet
the employer’s needs
for this position.
What action are you
going to take now?
Complimentary close
Signature block
Sincerely yours,
Your hand written signature
Your Name
Attachment line
Attached: Resume
AVOIDING
COMMON ERRORS
Make a strong, positive
impression by
communicating that you
understand and can
meet the employer’s
specific needs.
If it is to be,
it is up to me.
COVER LETTER CHECKLIST:
Your cover letter is ready for delivery. Or is it?
Use this checklist to see if you have created the most effective
and dynamic cover letter possible.
Is it an original letter -- NOT a mass-produced copy?
Is it laser-printed on standard business-style letter paper
and a maximum of one page in length?
Is it addressed to a specific person, if possible?
If it is in response to a blind ad, is the salutation non-sexist?
Does the letter grab the reader's attention in the first
paragraph?
Is it written with confidence, not arrogance?
Is it a positive letter, highlighting your strengths?
Is every word spelled correctly? Are all grammar,
punctuation and capitalization correct? Is it free from typing
errors?
Have you used key words and phrases that are found in
the job description or newspaper ad?
If it is in response to an ad, does the letter speak to the
requirements of the position?
Have you read the letter from the employer's
perspective?
Have you told the employer what benefit he / she will
receive from hiring you, rather than focusing on what
you want?
Have you presented your unique qualifications without
just repeating the information in your resume?
Have you used action words?
Have you requested action or told the employer you will be
calling / following up for an appointment?
When faxing or dropping off, have you signed your name?
Have you enclosed your resume?
COVER LETTER EXAMPLES – For a non-advertised position
Sample letter
Valerie Smith
2468 Gate Road
Surrey, BC V7T 7T7
Valerie was able to
locate the company
address through their
website.
Call the company to
find the name of the
hiring manager.
604.555.5555
June 10, 2010
WestJet
Hiring Centre
5055 – 11th Street N.E.
Calgary, AB T2E 8N4
Peer Selection Team:
I am pleased to apply for a position as Flight Attendant with
WestJet.
Notes:
Addressed to “Peer
Selection Team” as
website research
mentioned that all
applications are
reviewed by this
team
With five years’ experience as an International Flight Attendant
and three years of translation work, I will be a valuable addition to
your team. I am experienced working in stressful and busy
situations without compromising excellent service to passengers.
Through my natural ability to connect with people, I listen to and
understand customers’ concerns and find innovative solutions to
assist them. I believe that part of ensuring that passengers enjoy
a fun and friendly experience is to discover creative solutions, such
as the origami lessons I provided during in-flight service.
Innovative solutions
As an effective team member, I have also demonstrated skills in
working independently. I work well under tight time constraints,
am fluent in English and Japanese, and can operate the mechanical
and safety equipment on an aircraft.
Communicate with
customers in two
languages
I look forward to hearing from you in the near future to arrange an
interview to explore the possibility of my employment with
WestJet.
Benefits to employer:
Sincerely yours,
Valerie Smith
Attached: Resume
Sample letter
Gloria Smith 
[email protected]
604-000-0000
10000 - 105 A Avenue
Surrey, BC V3T 1L4
February 5, 2010
Ms. Catherine Brookes
Director
XYZ Hospital
2468 Hemlock Street
Vancouver, BC V3L 6T6
Re: Nursing Unit Clerk Position
Dear Ms. Brookes:
Achieving results and proficiently performing the duties of a professional
unit clerk requires a flexible attitude, organizational and multi-tasking
skills, and the ability to deal with all kinds of people. The combination of
hands-on experience at three different hospitals, my recent training, and
overall dedication and passion for this job, makes me a strong candidate
for a Nursing Unit Clerk position.
My enclosed resume highlights my professionalism, commitment, and
proven competencies to which I add the following:
People skills: I am an enthusiastic, proactive team member
with strong interpersonal and communication skills, a flexible
attitude, and a desire to work with people.
Critical thinking: Loyal, dedicated, dependable hard worker,
and quick learner with a knack for solving problems.
Prioritization: I am a well organized, productive and reliable
individual with the ability to work without supervision and
superior time management qualities, paying strict attention to
both detail and deadlines in a busy environment.
While I have no direct Nursing Unit Clerk experience, I am confident that
my education, relevant experience and personal abilities provide me with
the insight needed to be a successful Unit Clerk.
I welcome the opportunity to discuss with you, personally, how my skills
and strengths can best serve your facility. Thank you for your time and
consideration.
Sincerely,
Gloria Smith
Attached: Resume
Sample letter
Helen Smith
2468 – 80th Avenue Surrey, BC V5D 2RP
[email protected]
T: 604.555.5555 C: 604.666.6666
December 9, 2010
Attention: Human Resources Department
If you are in the market for an enthusiastic, hard working, honest
individual who works well with others and adapts easily to new
surroundings, then I am the one for you. With over 15 years of
customer service experience—and as a recent graduate with
honors (a course average of 4.33 GPA) from Sprott-Shaw College
obtaining an Administrative Assistant Diploma—I would like to
contribute my skills in your company should a position arise.
As well as being fluent in English and French, I was employed as a
full-time manager at McDonald’s Restaurant, overseeing all
aspects of the store: customer relations, staff payroll and bank
deposits. Hiring of new staff members, running the training
program for employees and managers, scheduling, ordering and
troubleshooting also fell under my umbrella of responsibility.
Others think of me as a hard worker who communicates
effectively with both staff and the public alike.
On a personal note, community volunteer work is very important
to me. Currently, I manage a men’s soccer club and organize all
the fund-raising functions as well as keep all the financial records
for the club.
Being a well-prepared Administrative Assistant, I could be
immediately productive in your office. I look forward to hearing
from you.
Sincerely,
Helen Smith
Attached: Resume
Sample letter
10000 – 100 Street
Marsha Smith
Surrey, BC V2R 3K8
T: 604-000-0000
[email protected]
March 8, 2010
Mr. P. Kelly
Hiring Manager
Harrison Plumbing Ltd.
2468 – 11th Avenue
Vancouver, BC V2T 5H8
E: [email protected]
Dear Mr. Kelly:
If you are looking for a hardworking professional with an
above average performance record, outstanding
interpersonal skills and a “get it done” attitude, I think you
have found the best person for the job.
I have four years of administrative experience and have
recently graduated, with excellent grades, from the Executive
Administrative Assistant training program at Career Gate
Community College. I am accustomed to a fast-paced
environment where deadlines are a priority and handling
multiple jobs simultaneously is the norm. Liaising with all
levels of management has strengthened my interpersonal
skills. I enjoy challenges, get along with and respect people,
and work hard to attain my goals.
I believe that my strong skills and solid work ethic would
make a significant contribution to your team. I would be
very pleased to have the opportunity to discuss future
employment and look forward to speaking with you.
Thank you for considering my letter and resume.
Sincerely,
Marsha Smith
Attached: Resume
Sample letter
Sandra Smith
2000 – 200th Street
Surrey, BC V6T 5T5
T: 604.000.0000
[email protected]
April 9, 2010
Ms. J. Parker
Manager
ABC Hairstyling
2222 Columbia Street
New Westminster, BC V5J 4P1
Dear Ms. Parker:
Loving the art of hairstyling as I do, I cannot help but be
interested in a position as a Hairstylist Instructor. I enjoy
teaching adults and am dedicated and responsible with a
positive attitude.
My experience is not limited – my knowledge of hairstyling
artistry comes not only from being a hairstylist for over 15
years, but also from my 10 years of experience in salon
management. I have supervised new employees in all
aspects of hairstyling and design, guiding them in theory and
technical requirements. In addition to my Hair Technician
Diploma, I am also considering upgrading my skills towards a
Provincial Instructors Diploma, studying part-time (evenings
and weekends).
I would love to meet with you to discuss my qualifications
and to learn more about opportunities for an enthusiastic
Hairstyling Instructor. Thank you for your time and
consideration.
Sincerely,
Sandra Smith
Attached: Resume
Sample letter
Terry Smith
6789 – 111A Avenue, Delta, BC V6Y 4E1
604.444.4444
May 4, 2010
ABC Senior Living Village
1010 McBride Avenue
Surrey, BC V3D 1L2
Attention: Support Services
Please accept this letter and attached resume as an indication of
my interest in obtaining a position with your facility as a Resident
Care Attendant.
I have four years of experience as an RCA working in palliative
care and with people dealing with mental and physical
disabilities, Parkinson’s, Alzheimer’s and various stages of
dementia. I really enjoyed helping and being there for the
residents, providing companionship and encouragement. In
addition, I have also worked in this industry as a Cook preparing
special dietary meals.
You will find me to be compassionate and hardworking. I am
confident that these attributes, combined with my ability to get
along with co-workers and clients as well as respect
confidentiality in all aspects of work, will certainly be assets to
your organization. My references will confirm that I am reliable,
dedicated and punctual.
An opportunity to discuss how my experience can benefit your
clients would be appreciated. I look forward to hearing from you
to schedule an interview at your convenience. Thank you for
your time and consideration.
Sincerely,
Terry Smith
Attached: Resume
COVER LETTER EXAMPLES – For an advertised position
Sample letter
Sally Smith
8754 – 54th Street
Vancouver, BC V2R 7X7
T: 604.123.4567
C: 778.222.2222
Research the fax
number - look for the
company name and
address by using:
Canadian Business
Disc
google.com
mytelus.com
superpages.ca
bbb.org (Better
Business Bureau)
canada411.ca
Public library
Keywords in ad:
Previous
experience
Fast-paced
Teamwork
Friendly
Outgoing
Reliable
Benefits to employer:
Customers served
quickly and
professionally
Represent business
positively
Increase business
October 3, 2010
Fax #: 604.588.0000
Attention: Hiring Manager
I am pleased to apply for the position of F/T Server as advertised in
the Peace Arch News on October 1, 2010.
With over ten years’ experience serving customers within the
hospitality industry, I will be a valuable addition to your team. My
experience running my own fast-paced, 65-seat restaurant will
enable me to serve your customers in an efficient and professional
manner. As a friendly, outgoing employee, I will undoubtedly
develop a loyal and repeat customer base. Not only is working in a
team environment a pleasure, I have also proven myself to be an
outstanding and reliable employee.
I look forward to hearing from you in the near future to discuss
how my qualifications and experience will benefit your company.
I can be reached at 778.222.2222 or a message can be left at
604.123.4567.
Sincerely yours,
Sally Smith
Attached: Resume
Sample letter
Maurice Smith
7676 - 101 Street, Surrey, BC V2V 5L6
T: 604-100-1000 C: 604-200-2000
[email protected]
September 10, 2010
BCXYZ Market Managers
Vancouver, BC V3T 4Y8
Re: Marketing Projects Manager
Job Number: 1234OP
Category: Marketing & Sales
Hello:
Please accept this letter and attached resume in application for the position
of Marketing Projects Manager, as advertised in the Current Opportunities
section of the BCXYZ website.
My background includes a Bachelor of Electrical Engineering degree
supplemented by eight years in senior executive positions in the field of
energy markets. As Marketing Projects Manager, I was responsible for
negotiating power producer contracts, daily offer prices, demand,
forecasting, competitors’ analyses, fuel prices, etc., in order to prepare daily
bids to the stock market managed by the Transactions Unit. As Major
Clients Sales Manager, I led the sales executive team and the advisors
engineering team in verifying and negotiating the current status of terms
and conditions of power contracts, supporting the invoice systems for
approval of the billing process keeping in mind customer loyalty and
retention.
Furthermore, I have experience in utility environments as Operations and
Maintenance Manager in the construction industry and a commercial mall
complex, and have also dealt with energy contracts as Marketing Projects
Manager and Contractor. While in these positions, I utilized my strong
organizational and interpersonal skills to develop and maintain long term
business relationships internally and externally. I was frequently called
upon to make presentations to the Board of Directors.
With my knowledge and ongoing interest in the power field, I know I can
make a valuable contribution to your company. I look forward to the
opportunity to meet with you to discuss my suitability for this position. I
can be contacted at 604-100-1000 and by cell at 604-200-2000.
Sincerely yours,
Maurice Smith
Attached: Resume
Sample letter
Brenda Smith
9999 – 143rd Street, Surrey, BC V2P 6M8
[email protected]
604.444.4444
January 2, 2010
Human Resources Department
Curtis Machines Ltd.
Re: Administrative Coordinator position
Hello:
I was excited to see your posting on the Service Canada job bank;
it is exactly what I am looking for in my next position. With 16
years of experience holding various administrative roles, working
my way up from receptionist to office manager, I know I would be a
strong addition to your company.
As a forward thinker, I have the ability to see the overall big
picture—from identifying and prioritizing immediate needs—to
anticipating future demands. I have experience managing an office
of 20 employees including supervising and reviewing their work, as
well as using MS Office and in-house software. At the BC Safety
Council, I gained a lot of varied experience including: executing
planned maintenance, course registration, program supervision,
working within budgetary requirements and revenue forecasting. I
was also responsible for coordinating training logistics—from
securing facilities and orchestrating inspections—to ensuring proper
documentation and staffing requirements.
My combination of administrative experience, customer service and
conflict resolution skills have aided me in achieving mutually
beneficial outcomes and building strong business relationships. I
would be very pleased to have the opportunity to contribute these
abilities to your growing organization. I look forward to meeting
with you to discuss my qualifications further and answering any
questions you have.
Regards,
Brenda Smith
Attached: Resume
Sample letter
Jolene Smith
Cell: 604-000-0022
[email protected]
September 13, 2010
Mr. John Myers
ABC Pharmaceuticals
12377 Venture Way
North York, ON M3C 1P6
Dear Mr. Myers:
I am responding to your advertisement in The Province dated
September 10, 2010 regarding the position for Sales / Marketing
Representative with your pharmaceutical branch in Vancouver, BC.
This position sounds like the ideal job for me since I have worked as
both a Pharmacist and a Sales Representative. I am sure I would
excel in promoting and selling your products as I find sales a
challenging career; as well, my pharmacy background offers an
advantage in better understanding the products I would sell.
Throughout my 10 year career in sales and marketing, I have won
numerous Top Sales Awards, and trained other representatives in
various techniques which helped them increase their sales. I have a
passion for working with the public, demonstrating and promoting
products, and educating others in their uses. In the past, I have
proven to be a valued employee with a positive attitude and solid
work ethic and, therefore, am confident I would make a significant
contribution to your team.
I would like to meet with you to further discuss my qualifications
and am available for an interview at a mutually convenient time.
I will call you next week to follow up on this application. I look
forward to speaking with you.
Sincerely,
Jolene Smith
Attached: Resume
Sample letter
FRANK SMITH
(C) 604-777-7000 / (H) 778-999-0009
Unit 44, 2468 - 77th Avenue, Ladner, BC V2O 6Q4
[email protected]
July 14, 2010
Mr. Paul Cameron
Human Resources Manager
Tech Star Company
Re: Technical Support Representative
Dear Mr. Cameron:
Please accept this letter and attached resume in application for the above
advertised position.
As you will see from my resume, your requirements for this position appear to
be an ideal match for my qualifications, which include the following:
over fifteen years of it experience in technical support and
as a technician;
current education in network administration and security at BCIT;
strong knowledge of operating systems, computer networks and
internet connectivity;
excellent customer service skills and the ability to explain technical
solutions clearly;
high level of energy and commitment, with a strong work ethic.
During my eight years of work in the IT field, I have always gained great
satisfaction from assisting others to solve their computer issues. I am
friendly, helpful and detail-oriented with a constant desire to learn the latest
technical information in order to enhance my ability to resolve issues quickly,
efficiently and correctly.
I have the experience and technical skills required to make a positive
contribution to the goals and commitments of your company. Since a resume
can only serve as a two-dimensional introduction, I look forward to the
opportunity to discuss my qualifications, and your requirements, in more detail
at an interview with you. I look forward to hearing from you.
Thank you for your consideration.
Yours sincerely,
Frank Smith
Attached: Resume
Sample letter
Henry Smith
9876 – 988 Centre Avenue, Vancouver, BC V3K 2H2
C: 778-111.1111 H: 604.343.3434
[email protected]
January 18, 2010
ABC Value Catering
Re: Key Management position
Hello:
It is with great anticipation that I present my resume to you for the
position of Key Management. I am well qualified for this position as
I have many years of experience as an operator and owner of a
catering business. As a meticulous and dependable professional with
a broad base of experience, I am confident in my ability to become a
valuable member of your team.
The attached resume demonstrates my career achievements and
related qualifications in the food and catering industry. I possess a
thorough, in-depth knowledge of building and leading a diverse team
of individuals, as well as cultivating and sustaining client
relationships.
My greatest strengths include the planning, coordination, supervision
and successful execution of major catering events. Additionally, I am
proficient in other important tasks including keeping records of
payment and expenses, conducting regular inspections of all foodrelated areas, and ensuring that all licenses and permits are current.
Being a detail-oriented and highly adaptable individual, I would
welcome the opportunity to meet with you to discuss how my
extensive experience and skills would benefit your company.
Sincerely,
Henry Smith
Attached: Resume
Sample letter
Jack Smith
1234 Straight Avenue
Vancouver, BC V1P 3A3
[email protected]
T: 604.666.6666
November 5, 2010
ABCD Basics Inc.
7899 – 64th Avenue
Surrey, BC V3S 7P4
F: 604.555.5555
RE: Machine Operator, Job #9999
Hello:
I am writing to express my interest in a position I saw advertised
by your company on Craigslist. I have gained excellent skills
through six years’ experience working in the manufacturing
industry and, therefore, I am looking forward to applying these
skills within your company.
I was excited to find your ad, as I am looking for the opportunity to
be a part of a growing company. Previously, I worked for another
locally owned company, LMNOP Product Ltd. There, as part of a
dedicated, hard working team, manufacturing and packaging
products, I learned all the specific functions and operations of
numerous manufacturing machines: Maxon, Mamco, Re-winder,
and Re-cutter. Our team was recognized for safety on the job site
and saving the company WCB insurance premiums. That said, I am
confident that my experience and values would be a good fit for
your company.
Being goal-oriented and outgoing, I also enjoy learning and meeting
new people. Working for a 100% British Columbia owned company
is important to me as it contributes to the success of our local
economy. I assure you that if you are willing to put your time and
trust in me, I will stay and grow with you. Please contact me if you
would like to discuss my qualifications further at 604.666.6666.
Sincerely,
Jack Smith
Attached: Resume
Sample letter
xJAMES SMITH
5432 – 66th Avenue, Langley, BC V3B 1N3
Cell: 604-530-8888 jsmith @ gmail.com
December 3, 2010
JKL Manufacturing Ltd.
Human Resources Department
Email: [email protected]
RE: Posting Number: 1234
Hello:
I am e-mailing this letter and resume in application for the Maintenance /
Labourer positions advertised recently on your website. I have recently
relocated to the Regional Municipality of Langley.
With regards to the skills and qualifications you are seeking, I offer the
following:
enjoyment of routine manual work;
high level of energy, physical fitness, strength and stamina;
diverse work experience that includes municipal maintenance
and labour;
willingness to work shifts;
ability and eagerness to perform heavy, manual, outdoor work
in all weather conditions;
Grade 12 diploma;
BC Class 5 Driver’s Licence with airbrake endorsement.
I am confident that, given the opportunity, I can be of great value to the
Operations Department. I will cheerfully and efficiently carry out any task
you wish to assign me.
Please contact me by cell at 604-530-8888 and I will promptly answer your
call to arrange for a personal interview. Thank you for your consideration.
Sincerely,
James Smith
Attached: Resume
Sample letter
JANICE SMITH
1234 Success Street, Langley, BC V4E 1P2
Home: 604.555.5555
Cell: 778.111.1111
June 2, 2010
Ms. Mary Martin
Human Resources Manager
Smith & Smith Engineering Limited
32 – 4949 Pender Street
Vancouver, BC V2T 9H1
Email: [email protected]
Dear Ms. Martin:
I am very interested in your opening for a full-time Senior Executive
Assistant / Human Resources Assistant posted on Craigslist. I have over
twelve years of experience as an Office Assistant and feel that my
qualifications would make me a valuable asset your administrative
team.
In my last workplace, because the company employed both union and
non-union employees, this type of environment required a strong
knowledge on my part of the collective agreement and a high degree of
confidentiality. Not only did I perform well there, I also worked
successfully for various employment agencies, providing a wide range of
office services. I have solid skills in MS Word, Excel and data entry.
You will find me to be dedicated, professional, flexible and able to
work well independently.
I look forward to meeting with you to explore further how my
background would make me the ideal candidate for this position.
Please contact me if you would like additional information, or to
arrange an interview at your convenience.
Sincerely,
Janice Smith
Attached: Resume
Sample letter
Joe Smith
th
3456 – 104 Street, Surrey, BC V2R 4S7
P: 604.888.8888 C: 778.999.9999
October 4, 2010
Mr. Tyler Johnson
Manager
Brilliant Security Ltd.
8989 Bend Street
Vancouver, BC V6K 4L9
RE: Supervisor of Security, Job Number12345
Dear Mr. Johnson:
After reviewing the above position advertised on your company
website, I am very interested in the opportunity to join Brilliant
Security Ltd., known to be a leader in providing excellent
security services throughout British Columbia. With my 10 years’
combined experience in this industry, I have a lot to offer.
I have worked as a police officer, private investigator and
security guard, developing strong observation, investigative and
communication skills. A recent example of my experience was
working in the city of Vancouver as part of the street patrol
security team. I protected customers and maintained the health
and safety of over 60 businesses: retailers, restaurants and
financial institutions. This role required an eye for detail as well
as the use of good judgment and conflict resolution skills. I have
intervened to prevent shop lifting, robberies and other
misconduct as well as processing suspects.
With my extensive experience in security, law enforcement and
working with the public, I could be an asset to your organization.
For further discussion regarding my qualifications please contact
me at [email protected] or 778.999.9999. Thank you for your
consideration.
Sincerely,
Joe Smith
Attached: Resume
COVER LETTER
TEMPLATE
Your name
Address, Telephone, E-mail
_____________________________________________________
The following is a sample
template that you can
use for ease of writing.
Type it onto your own
letterhead (the same as
your resume), and fill in
the blanks. In the lines
with points, look at the
job posting and put in
your strongest reasons
why you match their
requirements.
[Current Date]
Then add a paragraph to
tell more about yourself
and why they should hire
you.
Using this simple format
enables you to write a
large number of cover
letters to different
employers.
[Manager’s name
Title
Company Name
Address
City, Province, Postal Code]
Re: [
] position
Dear [
]: [or Hello – if you don’t have a name]
Please accept this letter and attached resume in application for the
above advertised position.
As you will see from my resume, your requirements for this position
appear to be an ideal match for my qualifications, which include the
following:
__________________________________________________
__________________________________________________
__________________________________________________
__________________________________________________
In addition, I am/have ____________________________________
______________________________________________________ .
I am sure I have the experience and technical skills required to make
a positive contribution to the goals and commitments of your company
and, therefore, welcome the opportunity to meet with you to discuss
this position further. I can be reached by telephone at [
] or by
e-mail at the e-address above. I look forward to hearing from you.
Thank you for your consideration.
Yours sincerely,
[Your name]
Attached: Resume
HOW TO SEND
YOUR LETTER
In person – If you deliver your letter and resume in person,
remember to dress as if you are going for an interview. You
may meet the manager while you are there, and other staff
members may remember you and talk about you after you have
left. You should always leave a positive impression.
Mail – Instead of folding your resume and letter into a small
envelope, you can pay slightly more in postage for a large
envelope to keep your papers flat. A large envelope is more
noticeable, and your application will look better if it is not folded.
Ensure that the name of the person and the company are
spelled correctly. If appropriate, use
“Re: [
] position” on the envelope to indicate that
the contents pertain to a specific job posting.
Courier – This is expensive, but gets your resume delivered
quickly and demands instant attention from the recipient.
Fax – Still used by some small companies, especially for
manual jobs. Always use a fax cover sheet. Keep the details
on the fax cover sheet to a minimum. Ensure the pages are in
this order: (1) fax cover sheet
(2) cover letter (3) resume
E-mail / Web sites – This is predominately the preferred way
for most jobs these days. Unless otherwise specified, always
send documents in MS Word or PDF format.
HOW TO E-MAIL YOUR
LETTER AND RESUME
Attach your letter and resume together in one document.
(Alternately, you could copy your letter and paste it in the
body of the e-mail and attach your resume as a separate
document.)
Open a new e-mail message to the employer.
In the subject line, type: Application for the position of
[xxxx, Competition number ……..].
In the message portion (in Word format), type: Please find
attached cover letter and resume in application for the
position of xxx.
Attach your document and send.
FILE TYPES
MS Word – If you have a newer computer that saves your
Word documents in .docx format (Word 2007), it is a good idea
to save your resume in .doc, which is Word 1997 to 2003.
Why? Because many companies still use the older versions
of Word and, therefore, they may not be able to open your
.docx file.
PDF –This format is unique because it does not alter in
transmission; the recipient sees it exactly as you sent it and
cannot alter it. PDF is like sending a photograph of the text.
Therefore, it is a very reliable way to send your resume. To
convert your documents to PDF format, you will need
appropriate software, which is available online.
TXT or RTF – Often useful for applying to company websites.
How to convert your Word document to a different format:
On the top left of the tool bar, click FILE.
A box opens. In the top, click on SAVE AS.
A larger dialogue box opens. At the very bottom, look at
the part that says SAVE AS TYPE. On the right there is an
arrow - V. Click on the arrow and scroll down until you see
the file format in which you want to save your document.
Select your file format then click SAVE.
You can also save your new document under a different
name as well by typing the new name just above.
(For more detailed information refer to CCM’s Paper and
Online Applications handout.)
OTHER TIPS
Keep a record, preferably on your computer, of every job
you apply for and every cover letter and resume you send
out. It is useful to keep them in sequence by date or
numerical order, for easy reference.
When e-mailing a resume using Outlook, you can click the
tab for Request Received and Read Receipt. If the
recipient replies to this, you are sure the e-mail has been
received and/or read.
To find out the name of the person to whom you should
address the letter when responding to an advertised job,
you can telephone the company and ask the receptionist for
the correct spelling and job title of the intended recipient.
Most reputable job postings give company information, but
in some cases you may use Reverse Lookup online to find
information from the company’s published fax number.
For more cover letter examples, you can find many
excellent reference books at your local library.
RESPONSE TO
SALARY
EXPECTATION
QUESTION
Some job postings ask you to state your salary expectation in
your cover letter. Answer this with caution. If you state a
specific salary that is too high or too low, you may eliminate
yourself from the competition, or find that when you reach the
interview you should have asked for more. Some employers
will eliminate applicants who do not address this point in their
cover letters.
Here are some ways to respond to this:
With regard to salary, based on my current understanding of the
position, I would expect a salary in the range of $65-$75,000
per annum. However, once we have discussed the details of
the position in an interview, I will be able to give you a more
specific answer.
I would like to give a specific reply to your request for my salary
expectations. However, I will need to discuss many of the
details of the job with you to gain a better understanding of your
expectations for this position. To achieve this, I will gladly
attend an interview with you at your earliest convenience.
My salary expectations for this position are dependent on a
number of factors including your anticipation of my value to the
company. Based on my understanding of the position from your
job posting, a salary between $80 and $95,000 per annum may
be suitable, but an interview with you will enable me to assess a
more accurate value.
THANK YOU LETTERS
Thank-you letters provide an opportunity for you to reiterate
your unique qualifications for the position.
Thank you letters:
express appreciation to the employer for his or her time;
emphasize your continued interest in the position that is
available;
provide an opportunity for you to reiterate your unique
qualifications for the position.
Send a thank-you letter:
within 24 hours after a job interview;
after you receive a rejection letter;
after receiving a job offer;
when you receive information, a referral or advice
from a contact;
when withdrawing from further consideration.
THANK YOU LETTER EXAMPLES
After
an interview
Kerry Smith
4567 Diamond Drive
North Vancouver, BC V6D 9K8
604-999-9999
August 1, 2010
Mr. John Roberts
Program Manager
1234 Salon Avenue
Vancouver, BC V2A 4P7
Dear Mr. Roberts:
Thank you for interviewing me for the Marketing position
yesterday.
I came away from our discussion very enthusiastic about the
job and your company. I now realize how closely my skills
match your requirements.
You did raise one point in the interview that I feel I should
answer more completely. You mentioned that one of the
responsibilities of the job involves setting up and facilitating
training classes. I neglected to point out that I was a seminar
leader for two separate training series held annually by my
previous employer. We “graduated” over twenty employees
from these classes, five of whom went on to supervisory
positions within five months.
If there is any additional information you need from me, please
let me know. I look forward to hearing from you next week.
With best regards,
Kerry Smith
After
an interview
Gloria Smith 
[email protected]
604-000-0000
10000 - 105 A Avenue
Surrey, BC V3T 1L4
February 11, 2010
Ms. Catherine Brookes
Director
XYZ Hospital
2468 Hemlock Street
Vancouver, BC V3L 6T6
Dear Ms. Brookes:
In any language, my appreciation is genuine for the time you gave
me on Wednesday, February 10th. After meeting with you, I decided
that “enthusiastic!” is a more accurate description of my eagerness
to join your team. It is very satisfying when a job interview is not
only informative, but also filled with interesting conversation!
My mission is to join a team of individuals who are patient-focused,
have high performance standards and who possess the tools to
maintain those foundational goals. Throughout my career I have
been characterized as a people-person, someone who is able to
envision and deliver results and who has earned the respect of all
personnel in each organization.
Thank you again, for such an interesting and informative meeting. I
look forward to moving to the next step in the selection process.
Sincerely,
Gloria Smith
After an interview and
not being hired
4561 Alexander Avenue
Delta, BC V2S 2K1
Tel: 604-555-1234
Jonathan Smith
December 12, 2010
Mr. Jack Doe, CEO
ABCD Enterprises Inc.
100 East 10th Avenue
Surrey, BC V2M 3J5
Dear Mr. Doe:
I want to take this opportunity to thank you for the quality
interview I had with you yesterday for the Human Resources
Manager position. I appreciate your consideration and interest in
me. Through speaking with you, I gained invaluable information
about ABCD Enterprises.
Although I am disappointed in not being selected for the position,
I want you to know that I appreciate the courtesy and
professionalism shown to me during the entire selection process.
I enjoyed meeting you, Mr. Doe, and other members of your staff.
My interview with you confirmed that ABCD Enterprises Inc.
would be an exciting place to work and build a career.
I want to reiterate my strong interest in working for you. Please
keep me in mind should another position become available in the
future.
Thank you, once again, for the opportunity to be interviewed.
Yours truly,
Jonathan Smith
After an interview and
not being hired
1234 Crane Road
Sardis, BC V7C 8J9
Tel: 604-543-2121
Jenna Smith
July 29, 2010
Tamara Jones, CEO
SAID Enterprises Ltd.
654 West 16th Avenue
Burnaby, BC V3K 3T6
Dear Ms. Jones:
Thank you for giving me the opportunity to be interviewed for the
Human Resources Manager position on July 26th and 28th.
During our time together, I learned a great deal more about how
diverse SAID Enterprises is and why it is creating waves in the
commodities sector.
It was a pleasure to meet you and other members of your staff. I
want you to know that I appreciate the business-like, courteous
manner afforded to me during both of my interviews and for
updating me today on the results of the selection process.
Although I am disappointed in not being chosen for the position,
my interviews with you confirmed that SAID Enterprises Ltd.
would be a top notch place to work and build a career.
I want to state once again, my strong interest in working for you,
so please keep me in mind should another position become
available.
Again, thank you for the opportunity to be considered for this
position.
Sincerely,
Jenna Smith

Writing Cover Letters TABLE OF CONTENTS Whalley Employment Services Centre

Transcription

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