Q u e e n s l a n d ... AG M W E E KE N D

Queensland Division
AG M W E E KE N D
Friday 27 to Sunday 29 August 2010
NSW/ACT DIVISION
to be held at
Hotel George Williams
325 George Street, Brisbane QLD 4003
Friday 27 August
QLD Council Meeting
(Queensland Councillors only)
QLD Divisional AGM
(All Memebrs, Sponsors & Affiliates)
AFDA National Update & General Meeting
Session 1: The Organ & Tissue Donation Process, DonateLife
Session 2: The Courier Mail Update - Tributes Website, QLD Newspapers
Social Dinner: Seafood Buffet at Quays Restaurant & Bar
Saturday 28 August
Session 3: Improving Your Funeral Business - 5 Ideas in 60 Minutes, Peter MacLeod
Session 4: Assistance for Families Bereaved as the Result of an Act of Violence,
Victim Assist Queensland
Session 5: Managing Work Cover Claims, IC Frith & Associates
Session 6: State Support and Assistance for Funeral Directors & Client Families
Affected by Suicide, StandBy Response Service
Session 7: Keynote: Emotional Fitness, Cynthia Morton
Afternoon Activity: Brisbane River Cruise
Social Dinner: Queensland AGM Function
AFDA NATIONAL
CORPORATE PARTNERS
Queensland Division
AGM WEEKEND
Friday 27 - Sunday 29 August 2010
QLD DIVISION
Smart casual attire will be suitable for the weekend, Friday night dinner, Saturday education sessions and dinner.
Friday 27 August 2010 (All education sessions will be held in the Woodcraft Room)
11.00am
QLD Council Meeting & Lunch (Councillors Only)
3.15pm
Registration & Afternoon Tea
3.30pm
Followed by
Divisional Annual General Meeting including National Report by John Scott and Deanne McLeod
Divisional General Meeting and Open Forum (All Members, Sponsors & Affiliates welcome to attend)
4.30pm
The Organ & Tissue Donation Process, Alana Cresswell, DonateLife
5.15-5.30pm
The Courier Mail - Tributes Website, Kylie Fletcher & Miriam Baker, Queensland Newspapers
6.40pm
Delegates to meet in Hotel Foyer for short walk to Restaurant
7.00pm
Casual Dinner at Quays Restaurant & Bar
Part of the Mercure Hotel, Quays Restaurant is renowned for their Seafood Buffet
Saturday 28 August 2010 (All education sessions will be held in the Woodcraft Room)
9.00am
Registration
9.15am
Improving Your Funeral Business - 5 Ideas in 60 Minutes, Peter MacLeod, ACC
10.15am
Assistance for Families Bereaved as the Result of an Act of Violence
Hayley Baldwin, Victim Assist Queensland
10.45am
Morning Tea
11.15am
Managing Work Cover Claims, Jessica Setefano, IC Frith & Associates
12.00pm
State Support and Assistance for Funeral Directors & Client Families Affected by Suicide
Chris Chicoteau, StandBy Response Service
12.30pm
Lunch
1.15pm
Keynote: Emotional Fitness, Cynthia Morton, Emotional Fitness
3.00pm
Conclusion & move to Hotel Foyer for group walk to Afternoon Activity
3.30pm
7.00pm
2 hour Brisbane River Cruise including afternoon tea (approx arrival back at hotel 5.45pm)
AGM Dinner at Hotel George Williams
ACCOMMODATION & SOCIAL PROGRAM
Accommodation: A Queen Deluxe Room can be booked for $135 p/n. Please contact Hotel George Williams directly
1800 064 858 (freecall) or 07 3308 0700 to book your accommodation. Please mention this is part of the AFDA Group
Booking. Rooms are not guaranteed so please book early to avoid disappointment. Breakfast is available at the in-house
restaurant starting from $5.95 and can be charged back to your room.
Friday Dinner: Quays Restaurant is located at 85 North Quay, a short walk down Turbot Street, heading towards the
River, close to the Ann Street intersection. Dinner is included in the package, however beverages are at your own expense.
Saturday Activity: The River Cruise departs from Southbank Jetty, by the Brisbane Eye, approx 10 minute walk along
Southbank Promenade. Afternoon tea is included on this private 2 hour charter, alcohol is available for individual purchase.
Saturday Dinner: The AGM Dinner held at Hotel George Williams will be a relaxed, social and entertaining night.
Canapes, 2 course dinner and beverages are included in the package price.
Gold Sponsors Bronze Sponsors Introducing the AGM Presenters
and Topics
QLD DIVISION
Cynthia Morton, Founder, Emotional Fitness
As a bestselling Australian Author,
Blogger and Lecturer since 2000, Cynthia
Morton’s work in the field of Emotional
Fitness has received national recognition
for this innovative Australian approach to
emotional health and wellbeing. Cynthia
has received the following awards: Pride
of Australia Medal, Australian of the Year
Award, Prime Ministers Award of Excellence and an
Award of Distinction for Services to Humanity. Author of A
Helping Hand with Life and Emotional Fitness, Cynthia is
also a columnist for Better Health Magazine, Spa Life and
Spark Magazine.
Cynthia’s Emotional Fitness Program is utilised by LifeLine,
Royal Brisbane Hospital and Relationships Australia
clinical staff as its focus is on self care and guarding
against emotional burnout.
Jessica Setefano, IC Frith & Associates
Jessica has over 11 years experience in personal injury
insurance nationally. Since joining IC Frith two years ago,
Jessica has assisted clients nationally to actively manage
their workers compensation claims, get better return to
work rates, review business structures and decrease
premiums.
Jessica’s presentation on Managing Work Cover Claims will
cover:
- Understanding the rights and responsibilities of all
parties
- The Return to Work Process and its importance
- Writing suitable duties plans
- When to have an external provider involved
- How to avoid Common Law Claims
Alana Cresswell, DonateLife
Alana, a Clinical Educator with DonateLife Queensland will
provide an insight into the full process that surrounds
organ and tissue donation from both a regional and
metropolitan perspective. From death to deciding to
donate, who’s involved, what organs & tissues can be
donated, the medical procedure and what impacts this has
on the funeral.
Hayley Baldwin, Victim Assist QLD
Victim Assist Queensland (Victim Assist) commenced on
1 December 2009 with the enactment of the Victims of
Crime Assistance Act 2009, replacing the previous victim
compensation schemes in Queensland. This presentation
overviews the support and assistance that Victim Assist can
provide to families who have been bereaved as the result
of an act of violence. Information includes advice on
assistance available to meet funeral costs.
Hayley’s role as Victim Services Coordinator ensures that
programs are maintained to meet the referral and
support needs of victims of crime.
Peter MacLeod, ACC
Peter MacLeod is the Managing Director
of Amalgamated Casket Company,
after a successful career in Funeral
Directing and Management with Tobin
Brothers.
Over recent years Peter has given
numerous presentations to the Funeral
Industry on subjects such as Leadership,
General Management, Merchandising, Marketing and the
Future of Funeral Service.
Peter is The Inaugural recipient of The Chipper
Scholarship, is a Williamson Fellow and holds an M.B.A.
from Swinburne University.
Peter’s subject is titled Improving Your Funeral Business - 5
Ideas in 60 Minutes. In this time Peter will share with you
both time honoured and novel ways to maximise the
potential of your business.
Chris Chicoteau, StandBy Response Service
The StandBy Response Service was established in 2002 to
provide a 24 hour coordinated community response to
families, friends and communities who have been
bereaved through suicide - anytime, anywhere. StandBy
operates in response to either an immediate local suicide
loss, a suicide which occurs elsewhere but has affected
local people, or when a previous suicide loss continues to
affect individuals or groups within the StandBy response
area. StandBy also responds to school settings, work
places, community groups and other types of multiple
bereavement experiences.
Chris’s presentation will provide an overview of the
StandBy Response Service and how these services can
assist funeral directors and their client families.
Kylie Fletcher & Miriam Baker, QLD Newspapers
Queensland Newspapers recently launched the Tributes
webpage on thecouriermail.com.au, with all Funeral,
Death and In Memoriam notices now appearing online the
same day that they publish in The Courier-Mail. The
presentation will be about the Tributes site, as well as
provide information about how Funeral Directors can
make the most of this additional service. The site includes
many features including a directory of Funeral Directors
that allows users to access details about the Funeral Home
that’s managing the funeral arrangements.
REGISTRATION FORM
QLD Annual General Meeting Weekend
QLD DIVISION
Friday 27 – Sunday 29 August 2010
Company: ..............................................................................................................................................................
Address: .................................................................................................................................................................
................................................................................................................................................................................
Phone/Email……..……………………………………………………………………………………………………………
Full Package:
Friday: Attendance at education sessions and casual dinner (excluding beverages)
Saturday: Attendance at education sessions, daily catering, river cruise including
afternoon tea (excluding alcohol) and AGM dinner (including all beverages)
Partner Package: Friday dinner, Saturday lunch, river cruise and dinner (excludes all education sessions)
Name of Attendee
Full Package
$335.00
Partner Package
$225.00
(please tick)
(please tick)
Amount Due
Purchase of Individual Tickets:
Please tick the boxes to indicate your attendance at the following activities:
Name of Attendee
Friday
Dinner
$55.00
Fri & Sat
Program
$135.00
(Includes Sat
lunch)
Saturday
Lunch
Only
$25.00
River
Cruise
$45.00
All amounts include GST
Saturday
Dinner
$110.00
Amount
Due
Total Amount $ ___________
Special Dietary Requirements: ......................................................................................................................
Payment Details: This document will be a tax invoice for GST when you make a payment with this form.
Cheque enclosed: $ _____________
Credit Card: $ _____________VISA / MASTERCARD
Cardholder Name:_____________________________ ________________________________________
Credit Card No: __ __ __ __ / __ __ __ __ / __ __ __ __ / __ __ __ __
Expiry Date: ______ / ______ Cardholder Signature:___________________________________________
Cancellations made on or after Wednesday 25 August 2010 cannot be refunded, however registrations may be
transferred to another person.
PLEASE REGISTER YOUR ATTENDANCE BY FAX OR MAIL BY MONDAY 16 AUGUST 2010.
Please make cheques out to AFDA QLD and post to PO BOX 291, KEW EAST VIC 3102
PHONE: 03 9859 9966 FAX: 03 9819 7390 EMAIL: [email protected] ABN: 33 007 331 580