Senior Vice President & Chief Development Officer Children’s Hospital & Research
Transcription
Senior Vice President & Chief Development Officer Children’s Hospital & Research
Oakland, California Position Specification Senior Vice President & Chief Development Officer Children’s Hospital & Research Center Foundation CONFIDENTIAL Prepared by Lori Morris Steve Yamada February 2012 This Position Specification is intended to provide information about Children’s Hospital Oakland and the position of Senior Vice President and Chief Development Officer. It is designed to assist qualified individuals in assessing their interest. The Organization Children’s Hospital & Research Center Foundation Children’s Hospital & Research Center Foundation is a not-for-profit public benefit corporation that serves as the philanthropic arm of Children’s Hospital & Research Center Oakland (CHRCO). Since it’s founding in 1967, the Foundation has raised millions of dollars from individual donors, charitable foundations, and corporate businesses, to support the clinical care, research, teaching, and advocacy missions of Children’s Hospital. It is an integral partner in CHRCO’s goal to build a strong financial base for the hospital’s current and future needs and its effort is critical for the organization to enhance its reputation as a nationally/internationally recognized healthcare leader for children. The Foundation is charged with providing a full service development program including major gifts & gift planning, Children’s Miracle Network, annual fund, events, foundation and corporate grants, direct mail, web, volunteer groups, Family Legacy Funds, and capital campaigns for the entire medical center (hospital, research institute, and educational programs). Foundation fund raising goals are based primarily on CHRCO’s priorities. Key capital projects are the seismic retrofit and remodeling to meet California seismic safety standards along with a Master Plan to modernize the hospital, create private rooms, and expand research facilities to meet the future pediatric healthcare needs of Northern California’s growing population of children and the research and teaching activities in the medical center. Other priorities include raising funds to support programmatic growth, endowed chairs in clinical medicine and research, and the provision of state-of-the art services in the hospital and the highly successful and growing research institute. The medical center is celebrating its centennial anniversary this year. Philanthropy has been an integral part of the first 100 years at CHRCO. The original Children’s Hospital, which opened in the early 1900’s, was supported entirely by funds raised from the community by a group of visionary women led by Mabel Weed and nurse Bertha Wright. Children’s Hospital Branches, a network of volunteer auxiliaries that advocate for Children’s in the community has seeded many new programs and provides ongoing support for virtually every department and division at the hospital. The Branches roots and partnership with Children’s Hospital run deep, going back more than 90 years. The Foundation also receives substantial support from grateful parents, alumni, and community donors. Additional efforts led by several members of the community have created an extremely important “Notes and Words” annual fund raising production. The celebration of the Centennial year adds to the potential for philanthropy. During the past five years, the Foundation has been successful in raising over $100 million to support Children’s Hospital & Research Center Oakland. With the guidance of the Strategic Planning & Development Committee of CHRCO’s board, the Foundation has achieved steady growth with 2011 revenue of $21 million, exceeding its $19.1 million goal. The Foundation has total assets of $196 million. The 30 member staff of the Foundation is highly energized and committed to continuing the successful fundraising track record, developing a culture of philanthropy throughout the medical center, and working with their physician partners, volunteers, and the community to celebrate and leverage the hospital’s 100 year history on behalf of CHRCO. The organization is currently in the quiet phase of a capital campaign with a goal of raising $500 million. The first phase of this goal is to raise $135 million in the next three 2 years for substantial remodel and seismic retrofit of the existing medical center. Further funds would be raised to support future facility growth, expansion of research facilities and program development. The hospital’s board is in discussions to consider creation and structure of an independent, self perpetuating Foundation board of trustees comprised of major leaders from the surrounding communities. Great enthusiasm presently exists within the community to support the medical center’s plans. Children’s Hospital & Research Center Oakland Founded in 1912 as the first Baby Hospital on the west coast, Children’s Hospital & Research Center Oakland has played an extremely important and positive role in the health of children and families in Alameda County, Contra Costa County, Solano County and beyond. CHRCO is a 190-bed independent, regional pediatric hospital that serves as the East Bay’s primary facility for pediatric tertiary care and as a major regional referral center for Northern California and beyond. The mission of Children’s Hospital is to protect and advance the health and well-being of children through clinical care, teaching, research and advocacy. The range of services it provides span from primary to tertiary and some quaternary care. The population served by the medical center is extremely ethnically diverse. Children’s Hospital offers a vast range of inpatient, outpatient and community-based programs. It has the only free standing Level I Pediatric Trauma Center and the only Pediatric Rehabilitation program providing inpatient and outpatient care in Northern California as well as the first among the few Pediatric Sports Medicine programs in the region. Thirty medical subspecialty services and programs are available at Children’s Hospital. Its subspecialty programs are outstanding and rank among the leading programs in the nation in regard to clinical care and translational research. CHRCO provides inpatient care to approximately 10,000 patients a year and key specialized services include a 44-bed neonatology unit, 23-bed critical care unit, 12-bed pediatric rehabilitation unit, and 26-bed hematology/oncology unit. Outpatient services include primary care clinics, a Federally Qualified Health Center (the only FQHC in a children’s hospital in the United States) and more than 30 outpatient specialty clinics located throughout the region. The organization has approximately 2,700 total employees. CHRCO has attracted and retained world class physicians trained in prestigious universities throughout the United States, and family oriented staff. Overall, CHRCO has 557 hospital-based and community-based physicians on its medical staff. It has one of the largest Pediatric Residency programs on the West Coast, training a total of 90 physicians planning a career in Pediatrics. It also has a large training program for nurses, psychologists, and social workers. In addition to clinical care, CHRCO also has a major commitment to research and education. Children’s Hospital Research Institute (CHORI) is an internationally renowned biomedical research institute that ranks among the nation’s top 10 pediatric research centers in grant funding for basic, clinical, and translational research from the National Institutes of Health. The 300 research staff are dependent upon NIH grants and philanthropic efforts. Endowed chairs are critical to its future. An enormous program in translational research brings advances in the laboratory to improve patient care. The research institute has centers of excellence in cancer, nutrition and metabolism, immunology, hematology, pulmonary, and genetics. A mixture of M.D. and Ph.D. scientists work in the laboratory with collaborations involving UC Berkeley, UC San Francisco and Stanford University. 3 The Graduate Medical Education programs are an essential part of the mission of Children’s Hospital. CHRCO is home to a highly respected and nationally known Pediatric Residency Program, with 90 Residents, as well as Fellows in Pediatric Emergency Medicine, HematologyOncology, Infectious Disease, Critical Care, and Pulmonology. Philanthropic efforts support a number of these programs. Children’s Hospital is governed by a 25 member Board of Directors that has recently added more business and financial expertise. The Board can expand to 30 members. Additions to the board in 2011 include seasoned executives with extensive board experience: Edward Penhoet, Ph.D, Co-founder and past President/Chief Executive Officer of Chiron Corporation, Louis Lavigne, former Executive Vice President and Chief Financial Officer of Genentech and Matt Cox, Chief Executive Officer of Matson Shipping, the largest shipping company in the Port of Oakland. The Strategic Planning and Development Committee of the Board presently provides Board leadership to the Foundation. Bertram Lubin, M.D., joined the medical center in 1973 as the Chief of Hematology/Oncology and initiated a program that now has a staff of over 40. In 1980 he was appointed Director of Medical Research and President of the Children’s Hospital Oakland Research Institute. He led this Institute from an external award budget of $500,000 per year to one of $60 million per year. In August 2009, Dr. Lubin was appointed as President and Chief Executive Officer of CHRCO. Since then, he has built a very strong executive team to position the organization for the future and has been actively involved in philanthropic efforts on behalf of the medical center. He has expanded the Board, developed strong alignment with the medical staff, and has strengthened relationships with government and community leaders as well as significant donors. Dr. Lubin provides strong support to the foundation and has made himself available for foundation staff on major philanthropic efforts. Although Children’s Hospital is a private entity, it serves a public mission providing all inpatient pediatrics for the Counties of Alameda, Contra Costa and Solano Counties regardless of a family’s ability to pay. No county inpatient facilities exist for children in these counties. At present, 70 percent of the children it serves are insured by Medicaid. Serving as the safety net hospital for a large, socio-economically challenged, diverse urban population, CHRCO has had mixed financial results in the past five years. Currently, Dr. Lubin and the management team are engaged in a financial turnaround with a goal of breaking even in 2013. In fiscal year 2010, CHRCO had net patient revenues of $337 million with an operating loss of $15.9 million, down from its fiscal year 2009 loss from operations of $17.9 million. With the turnaround plan in place, the financial results continue to improve. Children’s Hospital also benefits from financial support from local and statewide funding sources including Hospital Bond Acts. Philanthropy has also increased substantially and will continue to play a significant role for capital needs, program development and research support. In addition, debt funding will be needed to support future projects, which places a high priority on improving operating results. The mission of the medical center accounts for the strength of the medical center staff and contributes to the opportunity for philanthropy. For more information, please visit http://www.childrenshospitaloakland.org 4 The Position The Senior Vice President and Chief Development Officer is responsible for leading fundraising, resource development, staff development, donor relations, stewardship, fund distribution, foundation operations, and capital campaign activities. He/she is also a member of the medical center’s executive team and is the primary contact for the CHRCO Board of Directors’ Strategic Planning and Development Committee. The Chief Development Officer is an ambassador for CHRCO to the community, articulating the hospital’s strategic vision and inspiring passion and enthusiasm. The Chief Development Officer represents the foundation to the community at large, to the medical staff, the research staff, the education staff, and to both potential and current donors, building community engagement, and promoting a culture of philanthropy. He/she works effectively with physician, research and education leaders including Division Chiefs and Medical Directors, assisting them in the identification of grateful patients and other interested donors and helping them to articulate the case for support of their programs. The Chief Development Officer oversees a foundation staff and a comprehensive fundraising effort including planned giving, major gifts, events, and annual campaigns as well as foundation operations, foundation finance, donor research, donor recognition, and communications. The Chief Development Officer is responsible for developing and managing the foundation budget and for efficiently raising funds with the objective of raising maximum funds at the lowest possible cost. The Chief Development Officer is ultimately responsible for the investment portfolio of the foundation assets and reports to the Finance Committee of the Board in this regard. He/she leads a diverse and effective fundraising team, ensuring their individual development and maximizing their performance. He/she is the link between the foundation and the medical center’s executive leadership team, ensuring that the foundation strategic plan mirrors the medical center’s (hospital, research, education) strategic plan. In conjunction with the President and Chief Executive Officer, the Chief Development Officer recruits, retains, and engages members of the Strategic Planning and Development Committee, communicating with them effectively and using their time wisely. He/she sets strategy for the foundation, personally raises funds, leads fundraising activities and initiatives, and increases the prospect pool, ensuring visibility of the foundation in all of the communities served. The Chief Development Officer will lead the capital campaign, articulating its purpose, setting the campaign strategy, and developing metrics to assess its success. Reporting Relationship The Senior Vice President and Chief Development Officer reports to the President and Chief Executive Officer of CHRCO, Bertram Lubin, M.D. Along with Dr. Lubin, he/she leads the Strategic Planning and Development Committee of the Board of Directors. The Chief Development Officer oversees a staff of 30 individuals, including two direct reports, the Controller and the Vice President of Philanthropy. Goals and Objectives In order to be considered a success in his/her first 12 months, the new Senior Vice President and Chief Development Officer will be expected to achieve the following: 5 Sustain the current strong level of annual fundraising at the foundation, raising annual funds of $21 million per year or more. Develop and articulate a strategic plan for the capital campaign, The Campaign to Rebuild Children’s Hospital Oakland. Raise at least $25 million toward the capital campaign in the first year and have a plan to raise funds to complete the Master Plan. Clearly articulate the vision and purpose of the foundation for Board Members, Strategic Planning and Development Committee members, executive leadership team, foundation staff, research and education staff, and the community. Develop a foundation staffing plan and budget; organize the foundation staff for maximum effectiveness and efficiency. In concert with the President and Chief Executive Officer, finalize the structure of the Foundation Board of Trustees or Strategic Planning and Development Committee. Successfully recruit new members to this leadership group. Integrate with the executive leadership team, physician leaders, research leaders, patients, and community groups; become a visible member of the Oakland community. Conduct donor research and successfully cultivate new major donors for CHRCO. Maintain and enhance strong community connections and relationships with volunteers, donors, and benefactors in all of the communities served by CHRCO. Analyze current fundraising activities and improve the cost of raising funds. Reduce or eliminate selected annual events and other fundraising activities that have limited impact. Improve stewardship, donor communications, and relations with existing donors. Fully engage new donors and give all consistent feedback on the impact of their gifts. Renew relationships with donors who have contributed in the past but who are no longer actively involved. Develop physicians, staff, Board Members, and community members as fundraisers. Develop a culture of philanthropy throughout the organization. Work closely with the SVP of CHORI, the medical staff leadership, and the educational staff to enhance philanthropic efforts. Collaborate with the executive leadership team to align philanthropic efforts with the medical center’s strategic plan. Work with the Marketing and Communications Department to align Foundation activities with the brand to support philanthropic efforts and foster a unified message. Work with the Finance committee to assure optimal investment of Foundation assets. 6 Candidate Qualifications Education A Bachelor’s degree from an accredited institution is required; a Master’s degree is strongly preferred. Education related to healthcare and biomedical research is a plus. Specialized training in fundraising management including a CFRE, FAHP, or equivalent fundraising certification is helpful. Experience A minimum of ten years of fundraising experience is required with at least five years experience in senior management of a prominent fundraising organization or foundation. Previous experience raising funds for healthcare causes is extremely helpful but not absolutely required. Experience in organizations such as research institutes, schools of medicine, academic medical centers, large, complex community hospitals, and higher education institutions will be strongly considered. Proven experience leading an effective capital campaign, preferably at a level of $100 million or above. Thorough knowledge of comprehensive fundraising techniques including annual giving, events, planned giving programs, and major gifts programs is required. Demonstrated ability to personally raise significant funds. Able to relate personally to major donors. Able to engage a diverse pool of prospective donors. Previous experience assembling a fundraising Board of Directors; experience recruiting a diverse Board of major donors and/or individuals with significant connections to donors in the community. Demonstrated progressive people management skills including excellent motivational skills and a style that emphasizes collegiality, team work, and collaboration. A motivating leader who is able to set clear standards, communicate objectives, mentor staff, and ensure accountability. Financial management and operations experience; familiarity with systems, metrics and infrastructures of a successful foundation including knowledge of databases, laws, and policies covering fundraising, planned giving, tax implications, budgeting, and efficient cost of raising funds. Successful track record of creating a culture of philanthropy in an organization and taking fundraising to the next level. 7 Personal Characteristics Creative and proactive; brings an entrepreneurial vision to the work. Open-minded and willing to pioneer new approaches. Professional demeanor; poised, polished, and sophisticated. Able to interact positively with donors, volunteers, medical staff, and the executive leadership team. Outgoing, engaging and visible, both within the organization and in the community. An effective ambassador to the community. Excellent communication skills, both verbally and in writing. Able to articulate a compelling vision and communicate effectively with a variety of audiences. High energy level, commitment, and strong work ethic. Enthusiastic with a positive outlook. Strong strategic skills; a visionary who sees ahead clearly and inspires others. Outstanding interpersonal and social skills; personable and comfortable relating to a wide variety of individuals in a diverse community. Inspirational and motivational leader; easily gains trust and respect. The kind of person others like to follow. Proven people management and talent development skills. Creates a climate in which people want to do their best. Empowers others, is trusting and is able to delegate effectively. Pursues a high standard of excellence and expects accountability. Comfortable giving negative feedback to improve performance. Takes immediate action to correct problems and to ensure that they do not reoccur. Admits mistakes and demonstrates transparency. Character and integrity beyond approach. A humble individual who is viewed as compassionate, caring, trustworthy, and transparent. Takes a long term view and takes the time to build relationships that last; not transactional or short term focused. The Community Founded in 1852, Oakland, California is situated at the geographical center of the San Francisco Bay Area and is the largest and most established of the East Bay cities. As the eighth largest city in California with a population of 382,900, Oakland encompasses 52 square miles and offers 19 miles of coastline to the west and magnificent rolling hills to the east that afford one of the most beautiful views of the world – a crystal clear bay, the Golden Gate and Oakland Bay Bridges, and the majestic Pacific Ocean. Oakland's stunning bay views, parkland and open space, and proximity to the Pacific Ocean make it one of the most beautiful urban areas in the 8 nation. Oakland is known for its great diversity and is one of the nation’s most ethnically integrated cities. It was ranked number five among must-visit global destinations for 2012 by the New York Times. Oakland has emerged as a major economic force in the region. Its leading industry sectors include business services, health care services, transportation, food processing, light manufacturing, government, arts, culture and entertainment. Many major corporations such as Kaiser Permanente are headquartered in Oakland. Long a center for international trade, the Port of Oakland is the nation’s fourth busiest container facility. The Oakland International Airport is served by 12 major domestic and international airlines and has grown to be a major air transportation hub for the entire Bay Area. Residents have transportation choices and commute to work locations in the East Bay and greater Bay Area by automobile, rapid transit, bus, train, and ferry. The labor pool in the Oakland Metropolitan Area is one of the most educated in the nation, ranking sixth in the United States in educational achievement. Nearly one-third of the area's residents have a college degree. Oakland has more than 81 public and 53 private schools. The post-secondary school system in the East Bay is considered among the finest in the country including the University of California-Berkeley, Mills College, and California State University, East Bay, among others. The East Bay provides a wide variety of housing and there is tremendous choice in determining the type of community one lives in. Home prices remain significantly higher than the national median, but prices have decreased in the East Bay and Bay Area in general with the economic downturn. The East Bay has a unique range of housing from elegantly restored turn-of-thecentury Victorians and craftsman bungalows to modern multi-million dollar estates perched in the hills. There are many vibrant and desirable neighborhoods in Oakland and throughout the East Bay within reasonable commuting distance to downtown Oakland and CHRCO. Adjacent to Oakland is the City of Piedmont and to the north is the City of Berkeley and communities such as Albany and El Cerrito. Residential communities to the south include Hayward, Castro Valley and Fremont, among others. Across the Caldecott Tunnel going inland are suburban towns such as Orinda, Moraga, Lafayette, Walnut Creek, San Ramon, and Pleasanton. The Mediterranean and temperate climates in Oakland and the East Bay are among the best in the United States; temperatures range from the fifties and sixties during the winter months to the seventies and low eighties during the summer. Oakland is at the heart of the East Bay Regional Park District, a splendid system of over 50 parks and 20 regional hiking trails covering more than 75,000 acres which offer an extraordinary variety of recreational activities. Along Oakland's waterfront and Lake Merritt, there is easy access to yachting, sailing, windsurfing, rowing, canoeing, kayaking and more. As the cultural center of San Francisco's East Bay, Oakland is also home to the Oakland East Bay Symphony, the Oakland Ballet, the Oakland Civic Theater, the Oakland Zoo, the Paramount Theater of the Arts, the Alice Arts Center, Oakland Museum of California, as well as professional football, baseball, and basketball teams. 9 For more information, go to: http://www2.oaklandnet.com; http://visitoakland.org/index.cfm?; http://www.beachcalifornia.com/oakland-california.html; http://abclocal.go.com/kgo/story?section=news/local/east_bay&id=8499006 Procedure for Candidacy The search process is currently underway and will continue until the position is filled. Nominations, expressions of interest, and applications including a cover letter and resume should be submitted electronically to Lori Morris or Steven Yamada, the executive search consultants supporting this search. Lori Morris Witt/Kieffer 2227 Old Ranch Place Santa Rosa, California 95405 Phone: 707/537.1014 Fax: 707/537.1142 Email: [email protected] Steve Yamada Witt/Kieffer 2200 Powell Street, Suite 890 Emeryville, California 94608 Phone: 510/420.1370 Fax: 510/420.0363 Email: [email protected] Children’s Hospital & Research Center Oakland values diversity and is committed to equal opportunity for all persons regardless of race, creed, color, religion, national origin, citizenship, age, sex, sexual orientation, disability, marital status, veteran status, or any other status protected by law. Children’s Hospital & Research Center Oakland complies with all EEOC requirements in its own hiring practices and in the practice of executive search and on behalf of all clients. Discover Thought Leadership at www.wittkieffer.com The material presented in this position specification should be relied on for informational purposes only. This material has been copied, compiled, or quoted in part from Children’s Hospital and Research Center Oakland documents and personal interviews and is believed to be reliable. While every effort has been made to ensure the accuracy of this information, the original source documents and factual situations govern. 10 Witt/Kieffer is the preeminent executive search firm that identifies outstanding leadership solutions for organizations committed to improving the quality of life. The firm’s values are infused with a passion for excellence, personalized service and integrity.