Document 6482900

TERRY E. BRANSTAD, GOVERNOR
KIM REYNOLDS, LT. GOVERNOR
DEPARTMENT OF CORRECTIONS
JOHN BALDWIN, DIRECTOR
OFFENDER BANKING POLICY
Effective August 1, 2007, the Iowa Department of Corrections has centralized offender banking
operations. All incoming money for offender spending/commissary accounts will be received
and handled by a central location, the Fort Dodge Correctional Facility (FDCF). At that time,
incoming monies for offenders will not be accepted at or by any other location. The Iowa State
Penitentiary will handle all restitution, court filing fees and child support.
INCOMING MONEY:
Effective August 1, 2007 all incoming money must be sent to the following address:
IDOC Offender Fiduciary Account
1550 L Street, Suite B
Fort Dodge, IA 50501
All deposits must be in the form of a cashier’s check or money order. All cashier’s checks
and money orders must be made payable to: IDOC Offender Fiduciary Account. The
cashier’s check or money order must include the following: offender name, offender number,
sender’s name and sender’s complete address. All writing should be legible. If the
deposit does not follow these guidelines it will be returned to the sender by mail. Money orders
and cashier’s checks will no longer be accepted by drop off at any institution. The only option
is to mail to the address listed above. Offenders will receive receipts of deposits consistent with
current individual institution guidelines. Any questions from offenders regarding incoming
money can be directed to the Business Office where the offender is located.
This change in process will mean that the offender’s money will immediately be there when the
offender transfers from one institution to another. The offender will no longer need to wait for a
check to be sent to the facility that he/she left.
RESTITUTION, COURT FILING FEES, AND CHILD SUPPORT:
The Iowa State Penitentiary (ISP) is responsible for entering and maintaining plan information
related to restitution, court filing fees and child support. Offenders may still direct questions
about these through their institutional Business Office. If you choose to direct your questions to
ISP, please mail to the following address:
Iowa State Penitentiary
PO Box 316
Fort Madison, IA 52627-0316
This change in process will remove the transition in financial management of plans when an
offender transfers.
The mission of the Iowa Department of Corrections is:
To advance successful offender reentry to protect the public, staff and offenders from victimization.
(Office) 515-725-5701 - 510 East 12th Street, Des Moines, Iowa 50319 - (FAX) 515-725-5798
www.doc.state.ia.us
TERRY E. BRANSTAD, GOVERNOR
KIM REYNOLDS, LT. GOVERNOR
DEPARTMENT OF CORRECTIONS
JOHN BALDWIN, DIRECTOR
ELECTRONIC FUNDS TRANSFER
Access Corrections:
Available August 2013, Access Corrections deposit services provides friends and family an
easy, reliable and inexpensive way to send money to an incarcerated loved one in the Iowa
Department of Corrections system.
Choose any of the following ways to save money when making a deposit to your loved one:
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Online: visit ACCESScorrections.com for the lowest deposit rates starting at $3.49 or
make deposits directly from your CorrLinks account, the website used to send O-Mail
messages. Just click on the “Send Money” button to get started. Access Corrections
accepts Visa and MasterCard-branded credit or debit cards.
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Toll Free Telephone Number: Call 1(866)345-1884 to make a credit or debit card
payment over the phone for as low as $4.49.
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Walk-In: Don’t have a credit or debit card? No problem! Using cash, you can deposit
funds at any ACE Cash Express* location for a flat fee of $5.95 or at any ACHPS**
location for a flat fee of $6.95. There is a $5,000.00 maximum limit per cash transaction.
* Visit acecashexpress.com to find a location near you.
** Visit achpsac.com or call 1(877)339-9551 to find a location near you and to obtain an
account number. You will need to provide the following information: Facility ID CodeIADOC; Inmate ID #; your name, address and other important information. When you go
to a location simply present your issued account number and cash. Tell the store clerk
your payment is through “Access Corrections”.
Online and phone deposit services are available 24 hours a day, every day! Go to
ACCESScorrections.com or call 1(866)345-1884 to set up a free, private account and deposit
funds securely today. Funds are typically transferred in real-time and are available to your
inmate within 24 hours. A digital receipt will be sent to the email address provided during the
deposit transaction.
The mission of the Iowa Department of Corrections is:
To advance successful offender reentry to protect the public, staff and offenders from victimization.
(Office) 515-725-5701 - 510 East 12th Street, Des Moines, Iowa 50319 - (FAX) 515-725-5798
www.doc.state.ia.us
TERRY E. BRANSTAD, GOVERNOR
KIM REYNOLDS, LT. GOVERNOR
DEPARTMENT OF CORRECTIONS
JOHN BALDWIN, DIRECTOR
JPay:
Effective August 20th, 2012, JPay services are available for anyone wishing to send money to an offender in
the Iowa Department of Corrections system.
JPay allows the friends and family members of offenders to send money to their loved ones in a variety of
convenient ways. Deposits can be made online, through JPay.com; via JPay’s live-agent call center,
reachable toll-free at 1-800-574-5729; with cash at any MoneyGram agent location, including all Walmarts.
• Online: The website JPay.com will accept payments made with a Visa or MasterCard-branded debit or
credit card. Fees range from $3.95 to $10.95 based upon the deposit amount.
• Toll Free Telephone Number: Credit or debit card payments can also be made over the phone at (1-800574-5729). Fees range from $4.95 to $11.95 based upon the deposit amount.
• Walk – in locations: Cash payments can be made at any MoneyGram Agent location. There are 30,000
MoneyGram locations in the United States, including Wal-Mart, CVS, 7-11, and Albertsons. A fee of $8.95 will
apply for each transaction. Up to $5,000.00 can be sent per transaction.
All money sent before 11:45 AM is generally available to the offender the next day.
Internet depositors can visit the secure JPay website 24 hours a day to set up a private account, with a private
user ID and a personal password. The system will help manage deposits to specific inmates, allow receipt
printing, and provide a history of deposit amounts by inmate and date.
Telephone payments may be made any time, any day by calling a toll free number (1-800-574-5729).
Customer Service Representatives will accept deposits quickly and easily from Visa or MasterCard-branded
debit or credit cards, and will provide specific confirmation numbers for deposit tracking.
To learn more about JPay, including how to start sending money to your loved one, please visit
www.JPay.com or call 1-800-574-5729.
The mission of the Iowa Department of Corrections is:
To advance successful offender reentry to protect the public, staff and offenders from victimization.
(Office) 515-725-5701 - 510 East 12th Street, Des Moines, Iowa 50319 - (FAX) 515-725-5798
www.doc.state.ia.us
TERRY E. BRANSTAD, GOVERNOR
KIM REYNOLDS, LT. GOVERNOR
DEPARTMENT OF CORRECTIONS
JOHN BALDWIN, DIRECTOR
WESTERN UNION:
The Iowa Department of Corrections accepts wire transfers from Western Union for Offender
Accounts. This does NOT include telephone accounts. Money may be sent in any of the
following three ways:
 Via the internet at westernunion.com/corrections
 By phone at 1-800-634-3422.
 By walk-in cash payments at any Western Union site.
The process used is “Quick Collect”. Senders’ must use the “Pay to” as the Iowa Dept of
Corrections. The “Code City” is IOWADOC and the “State” is IA. The “Sender’s account #” is
the offender ID number and offenders last name. For example, 1234567Jones. If the offender
number and last name do not match the IDOC records the payment will be rejected. Fees for
this service vary by amount sent and are available by using any of the three options listed
above. Funds are posted to the offender accounts three times a day with the last transactions
for the day occurring around 3:00 PM central time.
The mission of the Iowa Department of Corrections is:
To advance successful offender reentry to protect the public, staff and offenders from victimization.
(Office) 515-725-5701 - 510 East 12th Street, Des Moines, Iowa 50319 - (FAX) 515-725-5798
www.doc.state.ia.us