Athenaeum Pro 2016 Manual
Transcription
Athenaeum Pro 2016 Manual
Athenaeum Pro 2016 SumWare Consulting © 2016 Athenaeum Pro 2016 Athenaeum Pro 2016 Manual Athenaeum Library Software by SumWare Consulting http://librarysoftware.nz/ Welcome to Athenaeum Pro. Athenaeum has been designed with librarians from around the world to be easy to start using and - when you are ready - have more features and configurability to do the things you are likely to want to do. There are a few, slightly abstract concepts to learn, however they are well worth learning. For example: • the reports chapter speaks of reporting on a “found set”, which is the result of a find of some kind. This means that a single report can be used for many different searches. • become familiar with the different components of Athenaeum (e.g. borrowers, catalogue, circulation (issues), history, admin and archive) and how they fit with each other. This is described in the Athenaeum Structure • learn the shortcuts for quickly moving around Athenaeum • most importantly, become familiar with the security afforded with the different levels of users described in the Logging In/Accounts chapter. Athenaeum Pro 2016 Manual Page 2 Athenaeum Pro 2016 Getting Started Getting Started Some quick notes on where to go to find what you need. Don’t get overwhelmed Athenaeum Pro is a powerful program with many options. Start with the simple things and then build on them when you are ready. Many Users There are many kinds of users of Athenaeum Pro, such as community libraries, school libraries, private libraries, etc., each of whom use Athenaeum differently. To be flexible, Athenaeum has many preferences, some of which will have no relevence to you at all. Documentation & Resources Ensure that you have at your disposal all available resources. Documentation This document in either pdf or on the Athenaeum web site Athenaeum Downloads The web page with links to useful files http://www.librarysoftware.co.nz/ downloadspro/ Athenaeum Newsletters Short (usually 1 page) newsletters we put out about twice per year http://www.librarysoftware.co.nz/newsletters/ Athenaeum YouTube Channel Short videos, usually silent, showing how to achieve various tasks https://www.youtube.com/user/athenaeumsoftware E-mail [email protected] Support web site The support page describing all other forms of support http://www.librarysoftware.co.nz/support/ Getting Started Page 3 Athenaeum Pro 2016 Athenaeum Notes A web-site containing topical notes (note… Athenaeum Notes is currently down after a recent server change…watch this space) Accounts There are three main “account types” or users in Athenaeum: • Administrators • Issue • “Guests” or OPAC These are set when you are logging in to Athenaeum or when you “re-login”. Each has a default password, which can be changed. You can also create custom accounts or - if you are using FileMaker Server with Athenaeum - authenticate against an Active Directory or Open Directory to use your normal network account and password. See the accounts chapter for more information. Set-up The set-up chapter contains all of the information you need to get going. Pay particular attention to: • network set up • OPAC configuration (how the “guest” screens look) • Catalogue configuration Navigation Familiarise yourself with the Athenaeum Structure which defines the modules of Athenaeum which are the building blocks of storing, finding and reporting on information; as well as how to quickly navigate around the program. tip: learn a few of the keyboard shortcuts to very quickly move around program. As you become comfortable, learn some more. Getting Started Page 4 Athenaeum Pro 2016 Basic Set-up Quick Set-up Opener Opening with FileMaker Pro When running Athenaeum Pro on a single computer, simply double click the file ap_athenaeumpro.fmp12 If you are connecting to a copy of Athenaeum hosted on a FileMaker Server, you will likely be double clicking a Windows “shortcut”, a Mac “alias” or an “opener” file downloaded from the Athenaeum web site. Shortcut/Alias You can create a shortcut for Windows or Mac that point to the main Athenaeum file on your server. The shortcut has the format: fmp://your-fmserver-ip-address/ap_AthenaeumPro.fmp12 where “your-fmserver-ip-address” is the IP address or the “DNS” name for your FileMaker Server. FileMaker, when installed, instructs the operating system how to open “fmp://” files. This is the preferred way to set up openers, as it respects the operating system privileges and, if you are using Active or Open Directory, will integrate best with that. Opener File Alternatively, you can download the Athenaeum Pro opener file from the Athenaeum web site: http://www.sumware.net/athdownloads/pro/athenaeum_opener.zip If that file does not automatically open Athenaeum (it looks through your whole network and some networks block this), then quit double click the opener file with the caps lock key locked down. You will be able to edit the location of the FileMaker Server, replacing the “*” with the network address of that server. Basic Set-up Page 5 Athenaeum Pro 2016 By default, this opener file will try to automatically connect to Athenaeum at the lowest level account (guest) and show you the basic search screen. You can configure the opener to open at a different level, if you like. Opening with FileMaker Go You can use the Shortcut/Alias method above to open files with FileMaker Go, or, simply click the Hosts icon, select the host with Athenaeum Pro on it and then choose the file ap_athenaeumPro.fmp12. Opening in a web browser Your computer support staff will supply you with a URL (a web address) - e.g. http://library.organisation.com/ which will open the web page. Log in with an Admin account To change any admin settings, you will need to log in with an admin account (see logging in for more info) and be viewing Main Menu. At the main menu, either • click the Admin button at the top of the screen • or press the “a” keyboard shortcut to jump straight to admin Network set up Athenaeum talks to the internet for a number of services. Those services are at web sites which must not be blocked. Currently, the list of web sites are sites these (and their sub-domains): • • • • • • • • • • http://sumware.net/ http://ararimu.com/ http://scis.curriculum.edu.au/ (if you use SCIS) http://schoolscat.natlib.govt.nz/ (if you use National Library of NZ SchoolsCat) http://openlibrary.org/ http://covers.openlibrary.org/ http://api.qrserver.com/ (for QR codes) http://www.wheelers.co.nz/ any web site that you set on the OPAC, if you use that option any web site that you enter as a link to a catalogue item Quick Set-up Page 6 Athenaeum Pro 2016 Some networks require the manual entry of “proxy” information to get out to the internet. If you need to, store this in Athenaeum at Admin->Customisation->Proxy/ MARC/SMS tab. SCIS/SchoolsCat If you use either or both of these services for retrieving bibliographic information, you will need to enter your library’s Account and Password for them. From the main menu: - go to Admin (press the “a” key on your keyboard) - click the Customisation tab - click the Proxy/MARC/SMS tab - then for either or both SCIS and/or Schoolcat click the Account/Password button and enter your credentials as prompted Click the appropriate Account and Password OPAC configuration (how the “guest” screens look) You can configure the search screen on your OPAC (OPAC = library jargon for Open Public Access Computer). Navigate to the Admin->Customisation->Search/OPAC tab. If you have FileMaker 14 or higher, your configuration screen looks like this: Quick Set-up Page 7 Athenaeum Pro 2016 configuring OPAC (guest) search screen with FileMaker 14 otherwise, you are presented with the old screen with fewer options: configuring OPAC (guest) search screens Quick Set-up Page 8 Athenaeum Pro 2016 Titles or Copies? Choose whether you want your guests to search titles or copies. Click the word “Titles” or “copies” to toggle between values. You might have multiple copies of a title. For example, say you have 4 copies of Roald Dahl’s “Matilda”. There is 1 title (Matilda) and four copies for issue. If OPAC results are “title” based, the guests will see one entry in the results list. If it is “copy” based, they will see four. The advantage of “title” based searches is that result lists tend to be shorter. The advantage of “copies” based searches is that the status and location of each individual copy is easily ascertained. With “titles”, users have to view details of a title to ascertain exactly which copies (and where they are) are available, though they can see the number available in list view. As an administrator, you are always working with Copies. Search window Background Set the backround by clicking the image and choosing an image from the resulting list. Quick Set-up Page 9 Athenaeum Pro 2016 OPAC background list Either find the image you want and click “set background image” or click the “new background” button and insert your own picture and set that. Content Choose from: • simple search • search window with your suggestions • search window with an embedded web page Simple Search presents a “fast find” search field with the background you choose (if any). Some embedded controls allow refining of searches to “title”, “author”, etc. Quick Set-up Page 10 Athenaeum Pro 2016 Simple OPAC Search with Suggestions includes the “fast find” search field, an optional list of items you have marked as “topical” or “highlighted” in the catalogue, an optional list of the top issues, and an optional list of Hot Topics or search suggestions you have added. OPAC with suggestions Search with web page includes the “fast find” search field and the web page you have specified. Note that the URL for the web page must be enclosed with quotes and fully specify the address (including the http:// prefix, for example). Quick Set-up Page 11 Athenaeum Pro 2016 OPAC with web page Catalogue configuration In your quick set-up, choose some key options for your catalogue defaults. Navigate to Admin->Customisation->Catalogue Defaults: Catalogue configuration Set your custom labels. The first four are the four custom fields for you to use as you wish. The fifth is the label for the field with illustrator, other author detail. The “Subjects are strict Authority” setting controls whether you allowed to enter free form subject entries in addition to your strict subject authority listing or not. This silent YouTube video on the Athenaeum Software library channel shows you: http://youtu.be/dM6wX7mnzzs Quick Set-up Page 12 Athenaeum Pro 2016 Flexispell allows you to add synonyms, homonyms, alternate phrases and missspellings for subject, title and notes entries. Your flexi-spell entries are behind the scenes (that is, the guests don’t see your alternate terms). The replacement formula is a calculation applied to determine the default replacement charge for items. This formula usually involves the “paid” and “unpaid” amounts (e.g. their sum, or the paid amount plus a fixed charged, etc.). Web content Some of the “static” content for the Athenaeum web templates for FileMaker Server is pulled from your settings inside Athenaeum. Set this appropriately. web content Quick Set-up Page 13 Athenaeum Pro 2016 Logging In Logging In To start Athenaeum, you will need an account1 and password. The Standard Accounts When starting Athenaeum or re-logging in, you will be prompted for an account and a password. The following accounts and their default passwords are available for use with Athenaeum Pro:  Account Initial password Library lib The standard library administrator password Issue i (that is lower case) An account that allows issuing and searching the catalogue, but no administration. Purpose Guest Guest (searching) only. There is no password and this can be disabled by defining a password Web Search only using a web browser. There is no password and this can be disabled by defining a password Passwords are case sensitive. Accounts are not. You may change the default passwords at any time for all accounts in the Accounts and Passwords tab of Admin. Logging In Page 14 Athenaeum Pro 2016 accounts and passwords tab Options Password The options password allows you, as the administrator, to authorise overrides, for example in the case where a borrower has exceeded his/her borrowing limits but wants to borrow another item. By default the options password is fred7 Custom Accounts/External Authentication You may also create custom accounts for guests, issue and library by clicking the manage borrower accounts button and setting up indivdual log-ins. custom accounts Logging In Page 15 Athenaeum Pro 2016 Active/Open Directory When hosting Athenaeum Pro with FileMaker Server, you can configure FileMaker Server to authenticate against an external LDAP server or Open directory. See the FileMaker Server manual for details on this. Then, you create appropriate groups and add users to those groups (don’t add groups to groups). The groups that Athenaeum recognises are: external groups 1. The Account tells Athenaeum what privileges you have. The password is your secret access to that account. ↩ Logging In Page 16 Athenaeum Pro 2016 Athenaeum Structure Athenaeum Structure It is helpful to build a mental map of how the parts of Athenaeum fit together. Athenaeum modules Modules The map above has the main menu in the middle, with the catalogue modules above, borrower modules lower left and issue (circulation) and issue history modules lower right. The admin area is off to the left and is normally less used than other areas. The modules are colour coded and reflect the colour themes you see when using Athenaeum. Colours are used as a visual clue to where you are. Module Colour Menu blue Athenaeum Structure Page 17 Athenaeum Pro 2016 Module Colour Admin blue Catalogue bronze Catalogue Archive magenta Borrower green Issues blue History blue MARC black Knowing the modules and how they fit is important because - amongst other things reports are normally generated in the modules that contain their content. For example, overdue reports and letters are generated in circulation. Historical issue analyses are generated in the history module. Annual Summaries are generated in the catalogue module. Navigating You can navigate around the Athenaeum modules using the buttons on the main menu, or you can quickly navigate using keyboard shortcuts. In many instances you can also navigate from one module to “related” data in other modules (e.g. while viewing a borrower, you can see their historical issues in history with a click of a button). Take some time to learn the shortcuts for the main functions and modules and then when you are comfortable with those, learn a few more. Main Commands Use the following keyboard shortcuts from virtually anywhere to: Function Windows Shortcut Mac Shortcut Main Menu CTRL 1 command 1 Search CTRL 2 command 2 Issue CTRL 3 command 3 Athenaeum Structure Page 18 Athenaeum Pro 2016 Function Windows Shortcut Mac Shortcut Return CTRL 4 command 4 Extend CTRL 5 command 5 Check CTRL 6 command 6 Single Key Navigation When you are not editing text in an Athenaeum field (that is, you are not typing something), you can press the following keys to perform these functions. Key Function 1 Menu (go here if you are lost) 2 Search 3 Issue 4 Return 5 Extend 6 Check a Admin screen b Borrower list c Catalogue list F Fees list h Issue History i Circulation list m MARC n Show navigation menu (main menu only) q QuickMARC r Catalogue archive list Athenaeum Structure Page 19 Athenaeum Pro 2016 Key Function t Borrower types u Navigates to utility screens in some modules and the audit layouts when you are in the admin module w Resets the Athenaeum windows according to your preferences and tries to position them in line with the main window (this only works on the main menu and admin) Common Functions At the top of most screens are common buttons that execute or reveal relevant commands and functions for the current module: common functions Command The command button reveals a sub-menu with buttons for Issuing, Returning, Extending, Checking and then appropriate buttons for operating on the found set of records in the module you are currently viewing. Filter The filter button reveals functions for modifying the current found set of records (i.e. filtering them), or for finding records that meet a particular criteria. Some filters modify an existing found set and some filters override the current found set. That is, some filters discard previous found sets before performing their function. Found Set A fundamental concept in Athenaeum to reporting or manipulating large amounts of data is that of the found set. Athenaeum Structure Page 20 Athenaeum Pro 2016 The founds set is merely the set of results from a find action; show related action or show all action. However, that result is then used to generate a report, print data, export to a spreadsheet, replace in bulk, bulk dispose or stock take, etc. By finding different sets of data, you can use the same report function to produce different reports. Most screens display details of the found set. found set indicator Those three numbers indicate, in turn: • the number of the current record in the list • the number of records in the found set - that is the number that are included in the view • in parentheses, the total number of records in the current list - or the number shown plus the number omitted So the graphic above shows that the current record is eight hundred and fifty fourth record in the list of one thousand and seven records in the found set and that there are eleven thousand one hundred and ninety records in total. (By deduction, that means nine thousand six hundred and eighty three records are omitted from view.) Any time you perform a find, for example, those numbers will likely change. Athenaeum Structure Page 21 Athenaeum Pro 2016 Searching the Catalogue Searching The Athenaeum Catalogue Searching the catalogue can be achieved in a number of ways and the results are presented according to the librarian’s preferences (stored in admin) and whether the searcher is logged in to Athenaeum as an Administrator, a “guest” or “issue” user.1 Types of Searches Users can search either by: • Fast Find • Easy Find • Detail Find Search Concept In it’s simplest form, the search process is described by this diagram: Search Concept - pick a search type and search, list the results, view detail if necessary  The user performs a search and sees a list of results (the “found set” of results). The user can refine that search or click on an item in the list to see detail for that result. The appearance of Fast Find The administrator can configure, in Admin: • the background graphic (if any) Searching the Catalogue Page 22 Athenaeum Pro 2016 • whether the user searches Copies or Titles • whether Athenaeum shows a button for showing “Recent” library acquisitions (requires FileMaker Pro 14) • a simple search screen with very few options (a single field on the background) or • whether a list of items marked “Topical” (or whatever term the administrator defines) is included on the screen • whether the search window includes administrator defined search suggestions (such as topical subject headings, reading lists, etc.) • whether the search window includes links to the top issued items • OR Athenaeum shows a search window with links to a nominated web page (choosing the “web page” option will turn off “show topical”, “show Top Issues”, “show reading lists”) If you have FileMaker 14 or higher, your configuration screen looks like this: configuring OPAC (guest) search screen with FileMaker 14 otherwise, you are presented with the old screen with fewer options: Searching The Athenaeum Catalogue Page 23 Athenaeum Pro 2016 configuring OPAC (guest) search screens Fast Find This is the simplest search and will be most familiar with anyone who has used a search engine like Google 2 fast find screen - note that the look is customisable by the administrator Remember that the background appearance will probably look different, depending upon the configured background. Enter a search term and press the return key (or click the search button with the magnifying glass and “All”). What Fast Find searches Fast find searches these fields in the catalogue: • title Searching The Athenaeum Catalogue Page 24 Athenaeum Pro 2016 • • • • • • • • • • • subjects series author illustrator itemNotes custom1 custom2 barCode callNumber dewey and ISBN By default, items whose borrower privilege is set to “resource” are excluded from Fast Find searches. Constrain Fast Find Refine the Fast Find search by performing the search again with more or different terms or by constraining the search to the title, author (including other author/ illustrator), subject or dewey fields by clicking the appropriate button. constraining the search Literal Strings Because Athenaeum is performing a multi-field search, if you were to search for New Zealand War, Athenaeum might find records with war in the subject, but New Zealand in custom2. So, if you wanted to find an item with “New Zealand War” in the subject, that is, all of the words, then you need to check the “Literal String” option before executing the search. clicking literal string to exact match the entered search criteria Searching The Athenaeum Catalogue Page 25 Athenaeum Pro 2016 Resources By default, Fast Find excludes items whose borrower privilege is set to “resource” like so: an item with the borrower privilege of resource To find such items, check the “Resource” check box on the search screen before executing the search. checking the “resource” box to include resources in the search Easy Find When more complex searches required, such as searches using boolean operators, try an Easy Find by clicking the easy find button. easy find button Click on the Easy button on the search screen. Searching The Athenaeum Catalogue Page 26 Athenaeum Pro 2016  This screen allows you to enter multiple criteria (AND searches) by entering information in more than one field. It also allows you to do multiple searches (OR searches) by entering multiple requests (New Request button). Lastly it will do an Omit (NOT search) by clicking on the Omit button. Boolean Easy Find “AND” search Find all books with Maori in the subject AND written by R. Bacon: • Enter ‘Maori’ in the Subject field, enter ‘Bacon’ in the Author field. • Press the Enter key or click on the OK button. All books listed meet BOTH criteria specified. Boolean Easy Find “OR” search Search for all books that have Maori in the Subject field OR are written by R. Bacon: Enter ‘Maori’ in the Subject field. • Next, click on the New Request button. • Enter ‘Bacon’ in the author field. • Press the Enter key or click on the OK button. Note that the list obtained here is longer than that using the above search. • Search for all books that have Maori OR war in the Subject field: • Enter ‘Maori’ in the Subject field. • Next, click on the New Request button. • Enter ‘war’ in the subject field. • Press the Enter key or click on the OK button. Boolean Easy Find “NOT” search (omit) Search for all books that do NOT have Maori in the subject field: • Enter ‘Maori’ in the Subject field. • Next, click on the Omit button. • Press the Enter key or click on the OK button. Books in the list will be all books that do NOT have Maori in the subject field. Searching The Athenaeum Catalogue Page 27 Athenaeum Pro 2016 By combining the techniques demonstrated above you can build up very precise and complex searches. Detail Find  Click the Detail button at the top of the Fast Find or Easy Find screens. This option is similar to the easy find, except that it allows you to search most fields in the catalog. The detail screen presented to the user depends upon their log in. The administrator will see Non-administrators will see this: guest detail search screen Searching The Athenaeum Catalogue Page 28 Athenaeum Pro 2016 By combining the techniques demonstrated above you can build up very precise and complex searches. Subject Search The library administrator can enable simplified searching of subjects, either • by enabling or careful subject keywording of items 3 or • managing the list of suggested search terms. Subject Keywording The subjects for items become hyperlinks for further searches in the detail screen for non-administrator users: the first characters of each subject line becomes a clickable link Search Window with Suggestions When searches are configured to include suggestions: Searching The Athenaeum Catalogue Page 29 Athenaeum Pro 2016 configuring search with suggestions using FileMaker Pro 14 or configuring search with suggestions using FileMaker Pro 13 the default search screen includes extra information as assists for your library patrons: Searching The Athenaeum Catalogue Page 30 Athenaeum Pro 2016 search window with three groups of suggestions 1. Topical 4 items drawn from a randomised list of catalogue items who have the “topical” flag set 2. Top Issues — Athenaeum periodically counts the top issued items over the previous 60 days to generate this list 3. Hot topics 5 — a list of terms that, when clicked (or tapped), will search the subjects field for the patron Search Window with a web page configuring the search window to include a web page or Searching The Athenaeum Catalogue Page 31 Athenaeum Pro 2016 configuring the search window to include a web page When configured to include a web page, Athenaeum will show either:• the page linked to the URL you enter. Note: enter the full URL which includes the “http://” or “https://” schemes • or raw html that you paste into the field. The content might contain messages to library patrons or lists of items, etc. showing a topical web page on the search screen on the 100th anniversary of the start of the first world war Searching The Athenaeum Catalogue Page 32 Athenaeum Pro 2016 Popular Items Click the Popular button at the top of the search window to see a list of all items that the administrator has marked as “popular” or “topical” (or whatever term the administrator has defined for popular). The alternate guest search screen also lists the first dozen or so popular items in two columns. These can be added and deleted from this display easily, and if you would prefer, you can even rename the listing itself from Popular to ‘Random’, ‘New’ or any other title that makes sense to you. Adding an item to the Popular List Find the item, then click on the check box with your “popular” label in the Detail screen. highlighting an item 1. when logged in with a “guest” account or with an “issue” account, the search process and the results presented are identical. ↩ 2. It should be noted that Athenaeum was using single field searches years before Google existed, and Athenaeum’s predecessor (“That Book is SumWare) used it before AltaVista and Yahoo were launched! ↩ 3. when NOT using strict authority, each subject should be entered on a new line in the subjects field. Each line (or the first 27 characters) becomes a clickable link on the detail screen. ↩ Searching The Athenaeum Catalogue Page 33 Athenaeum Pro 2016 4. The word “topical” will depend upon what you have entered in your catalogue custom labels ↩ 5. the expressions “hot topics” will depend upon what you have entered in the label above the list of search topics ↩ Searching The Athenaeum Catalogue Page 34 Athenaeum Pro 2016 Adding Catalogue Items Adding Items Adding a Catalogue Item Manually If you have configured your main menu to show the “New Item” button, click that. Or, navigate to the catalogue and click on the New Item button at the top of the list view or the detail screen: new item button At the new item dialog: new item dialog Type or scan in the ISBN code if there is one (omitting any hyphens and other punctuation). If you don’t have an ISBN/ISSN, simply tab to the next field. Next, enter the bar code you have assigned to the item and click OK. If there is no bar code, you can just let Athenaeum auto generate a bar code. If the ISBN you have entered is already in your catalog (i.e. there are multiple copies of the same book in your library), a new record is automatically pre-entered with the relevant information such as title, author, etc; you will need to update information such as the bar code, location, etc. Adding Catalogue Items Page 35 Athenaeum Pro 2016 Now that you have entered these two vital pieces of information, you can start entering any further detail you wish for this book. You MUST set the borrower privilege1 to one of the options in the pop-up list (fiction, senior fiction, non-fiction, senior non-fiction, resource, audio visual, other). Minimum Recommended Catalogue Fields We recommend that as a minimum you enter: • • • • • • • title, author, subject, purchase amounts, purchase date, location and type of item. Subjects should be simply keywords, not stories (save your stories for the notes or custom fields). Subjects may also be constrained to strict authority entries (click the authority button). Subjects should be formal subject headings as provided by Library of Congress or a simplified version thereof. These are visible as “hyperlinks” on OPAC search screens. Keywords can be entered into the custom fields and are designed to assist your searchers find items with less formal terms. Purchase details There are three main things you will normally consider when it comes to value. How much did you actually pay for the item; how much is it normally worth (these will be different if you received a discount, for example); and the “replacement” cost that the library patrons will see. purchase details Adding Items Page 36 Athenaeum Pro 2016 Field Description Date purchased When the item was purchased. If you don’t know, it is usually worth making an educated guess Supplier From whom the item was acquired Supplier name Name of the suppler Suppliers button This will open the list of suppliers. You can add new suppliers from the main menu->nav->supplier and then clicking new entry Amount Paid The amount actually paid for the item Unpaid amount description A description such as “discount”, “donation”, “book fair sale”, etc., indicating why there is an unpaid component to the value of the item Unpaid amount An unpaid component contributing to the total worth of the book, that was not actually paid Depreciation A percentage indicating how rapidly the item in question is to be rate depreciated Value at date The depreciated value of the item as at the current date Total Paid + unpaid amounts Replace $ The amount to charge for a replacement Images for Types It is now easy to add an image or icon representing the “type” of item. These are visible in List views at the left side of the screen: Adding Items Page 37 Athenaeum Pro 2016 images for item types Inserting an image is a similar process to adding a location image. First, find the “type” for which you wish to associate an image. Then, right click the image container to the right of the title and choose “Insert Picture” and select your picture. inserting an image for a type Note that your images should be very lightweight - that is, small images (64x64 pixels is fine) and compressed. PNG and JPG are preferable to larger file formats like TIFF. Now, that image will be associated for every item with that type and will automatically show in various catalogue lists. There are plenty of royalty free icons that can be downloaded in numerous formats, colours and sizes from the internet. The images in the above screen shots come from Flat Icons. If you don’t wish to show images for types, then do not add an image against the type. Adding Items Page 38 Athenaeum Pro 2016 If you change an image for a type in one catalogue entry, then every catalogue entry with exactly the same type will reflect that change. Duplicating an Item On the detail screen for the item, click on the Duplicate button.  You are prompted for the number of duplicates (default is one) and whether these items are copies of the same title or not, i.e. they share reserves, reviews, and so on. duplicate dialog All information except the item id and the purchase date is identical and the item type will be set to ‘Other’. Make any changes necessary and repeat the process as required. Adding Items with QuickMARC™ QuickMarc will attempt to retrieve information about items from either Curriculum Corporation’s SCIS service, the National Library of New Zealand’s SchoolsCat service or the Open library. The first two require log in accounts that must be pre-entered in Admin. The Open Library does not. Press the “q” key on the keyboard at the main menu. Adding Items Page 39 Athenaeum Pro 2016 QuickMARC ISBN entry Enter your ISBNs using your bar code scanner and then choose which service you want to query. Add SCIS The Add SCIS button (deep red colour) will query SCIS, retrieve matching records and book covers and immediately add them to the catalogue Review SCIS The blue Review SCIS button will query SCIS and leave the results in the MARC module. You can review the results and amend them if you wish before adding them to the catalogue. Review SchoolsCat The blue Review SchoolsCat will query SchoolsCat for your ISBNs and add the results to the MARC module. SchoolsCat does not supply book cover images. Review Open Library The blue Review Open Library button will query openlibrary.org for matching ISBNs and retrieve the information that it can find, including images associated with the ISBN. It will also include a URL associated with the item, if there is one or the URL for the direct link to the details web page for the item at openlibrary.org. Adding Items Page 40 Athenaeum Pro 2016 Review Library of Congress Will check the Library of Congress (LoC - www.loc.gov) for matching ISBNs and retrieve what it can find. Library of Congress Option About items in the MARC module The MARC module is a temporary holding place for information. Athenaeum will not delete that information until you instruct it to. We recommend that you periodically clear out the MARC records and images by going to the list views (with the black background), clicking the “all” button and then the “delete” button. deleting MARC records 1. The borrower privilege does not define the item as “fiction”, “non-fiction”, etc. Rather it makes the statement: “when issuing this item, Athenaeum will count it as the specified type and compare it to the number of that type that the borrower is allowed”. ↩ Adding Items Page 41 Athenaeum Pro 2016 Archiving Catalogue Items Archiving Libraries are dynamic entities. Parts of it come and go and inevitably items need to be withdrawn either because they are damaged, are out of date or lost. Such items are not deleted 1! They are an important part of annual summary calculations, for one. Also, occasionally lost items miraculously re-appear – in Athenaeum you can return them to the catalog at a click of a button. catalogue archive list Of course, clicking an item in the list will show the detail for that list. Archiving a Single Catalogue Entry Find the item in the catalogue and show it’s detail screen. Use the quick dispose or dispose buttons to send an item to the archive. dispose buttons Archiving Catalogue Items Page 42 Athenaeum Pro 2016 Dispose will ask you for the reason for the disposal. Quick Dispose will let you choose from 3 common disposal reasons Archiving a Found Set Find the items you wish to dispose in the catalogue. Verify the number of items with the found set numbers at the top left of the screen. Click the Command button at the top of the list view and then click the bulk dispose button.  Confirm the dispose action and enter the reason for the disposal when prompted. Returning an item from the Archive Navigate to the Archive and locate the item in question either by scrolling or by finding in the normal manner. Either: In the List view, click the Restore button restore from list view or In the Detail view for the item, click the restore button at the top right Archiving Page 43 Athenaeum Pro 2016 restore from detail view Logging Archive actions As of Athenaeum Pro 2015, when you archive or restore an item, Athenaeum adds entries to the system log. Also, when you delete an archived item (permanently removing the record from Athenaeum), that action is also recorded in the log. 1. The exception is when items have been mis-catalogued. We don’t need a record of those items. In this case, you can permanently (with no undo) delete the item from the catalogue utility screen or you can archive it and then delete it permanently from the archive. You can view the catalogue archive by pressing the “r” keyboard shortcut at the main menu. ↩ Archiving Page 44 Athenaeum Pro 2016 Borrower Types Types Borrower types are sets of issuing privileges which are applied to (groups) of borrowers. They determine how many items a borrower is allowed to have out at any one time; whether the borrower is allowed to borrow items when they have overdue items, etc.. For example, you may allow juniors to borrow up to 3 books at any one time, 2 of which may be fiction, for a period of 7 days. Whereas a senior may be able to borrow up to 5 books, 4 of which fiction, for 14 days. For added control, a catalogue item’s privileges can override the borrower’s privileges. This means that a particularly popular book may have a maximum loan period of 7 days, which means that even if a senior borrows the book, its loan duration is 7 days, and not 14 days. Or, you may choose not to exercise such levels of control, in which case you can set up simple privileges for borrower types. List Types Press the “t” keyboard shortcut at the main menu. 1 types list Create New Types You may have as many or as few types as you need. Click Command->New to create a new type. Enter the Name as prompted. Borrower Types Page 45 Athenaeum Pro 2016 name for new type The name must be unique. Enter the Maximum number of days and items for that type (you can change these later, of course). maximums for new type Detail Click on a type in the list if you are not viewing the type detail screen. Types Page 46 Athenaeum Pro 2016 type detail The maximums for the type are shown along with a list of borrowers assigned that type. The fields are: field purpose issue period default number of days for issue priority duration borrower settings usually have priority over catalogue item2 issue if overdue if borrower of this type has overdue items, controls whether the issue is authorised items the maximum number of items the borrower of this type is usually allowed reserves the maximum number of reserves borrower of this type is allowed Fiction the number of items with the borrower privilege "fiction" borrower of this type is allowed Non-Fiction the number of items with the borrower privilege "non-fiction" borrower of this type is allowed Senior Fiction the number of items with the borrower privilege "senior fiction" borrower of this type is allowed Senior NonFiction the number of items with the borrower privilege "senior non-fiction" borrower of this type is allowed Types Page 47 Athenaeum Pro 2016 audio/visual the number of items with the borrower privilege "audio/visual" borrower of this type is allowed other the number of items with the borrower privilege "other" borrower of this type is allowed resource the number of items with the borrower privilege "resource" borrower of this type is allowed extensions the number of times a particular issue may be extended for borrowers of this type 1. If you have configured your main menu to include the Types button, then of course you can click that button. ↩ 2. catalogue items can also be marked as “priority”, in which case, the item “wins”. ↩ Types Page 48 Athenaeum Pro 2016 Borrowers Borrowers Borrowers can be any entity to whom you issue items, in accordance with your library policy. Students, Teachers, Rooms, Other Libraries. Borrower List Press the “b” keyboard shortcut at the main menu to go to the borrower list: borrower list You can use the search widget at the top to quickly search the list of borrowers or use the Find button. Borrower Detail Click on any entry in the list to see the detail for that entry. Borrowers Page 49 Athenaeum Pro 2016 borrower detail Here, you see the borrower’s details, contact information, borrower type, photo and current issues. Click the Active buton to toggle the borrower’s “active” status. Click “List these issues” to list the issues in the circulation module (that is, go to the circulation module and make that borrower’s issues the found set). Click “List issued items” to list the items issued to the borrower in the catalogue. New Borrower Click the “Command-New” button to create a new borrower. Each borrower should have a unique bar code. Each borrower will need a borrower type, otherwise the Athenaeum will not correctly calculate that borrower’s privileges during the issue process. Borrowers Page 50 Athenaeum Pro 2016 Issuing Items Issuing To issue items to borrowers, you must log in with either an “issue” account or a “library” admin account. The issue process is a simple nested loop. issue process Issue You are first prompted for the borrower. If the borrower is authorised, you are prompted for the item to issue. If the item is authorised for issue, it is marked as so and you are then prompted for the next item. Rinse and repeat. If there are no more items, simply press the enter key without entering an item bar code and you are prompted for the next borrower. And so it goes. Specifying the borrower There are a few ways to specify the borrower in the issue process: Issuing Items Page 51 Athenaeum Pro 2016 asking for the borrower At this screen, you may: • type or scan the bar code for the borrower if you know it • type the first few letters of the borrower’s family name - if the letters only match on one borrower’s surname, Athenaeum assumes that borrower, otherwise it brings up the search screen. • type a question mark to search for a borrower • enter “Go” (without the quotation marks) to switch to “Go Mode” (you will need your “options” password) • enter # to then specify a fixed number of days that you may issue (you will need your “options” password) Searching on the fly issue borrower search Entering the first few letters of a borrower’s name will show matching borrowers, both by family name (left) and first name (right). Click on the borrower to whom you wish to issue to continue the process. By default, inactive borrowers are excluded from the search. Issuing Page 52 Athenaeum Pro 2016 issue borrower search with inactive borrowers Clicking the “show inactive” button will include inactive borrowers in red. Specifying the item If the borrower is authorised, their details are shown, along with their photo, if stored and you are prompted for the bar code of the item. Simply scan the bar code of the item. If the issue is still authorised1 then it is committed and you are prompted for the next item. Issue detail The issue screen shows the borrower’s issues and reserves; the book cover of the last item - if there is one stored; and the list of previous transactions at the bottom is updated. Issuing Page 53 Athenaeum Pro 2016 Extending Issues To extend an issue, either • start the Extend process and scan the item or • find the item in circulation and click the Extend this Item button The new due date is the current date plus the calculated issue duration while considering the system “latest date”, the borrower privilege “latest date” or the borrower “latest date”. If the item is reserved, the extension will not be allowed. If there is a limit on the number of extensions for the borrower type, then that is checked before allowing the extension. Returning Items To return, simply start the return process and scan the items. The transaction history is updated, book covers displayed, if available and other actions such as Overdue Fees, reserve notifications processed. Athenaeum Pro will also return an item if it is re-issued to another borrower without first being returned. Overriding When issues are declined, the reasons are displayed on a bright red screen (to attract your attention). Issuing Page 54 Athenaeum Pro 2016 issue declined You can click the override button, enter the options password and then re-issue. Go mode Go mode is a mode of issue where Athenaeum ignores privileges and will simply issue as instructed. Invoke it by entering Go into the borrower bar code, entering the options password and then Athenaeum will simply issue unconditionally. Issuing Collections You can create “collections” of items. Here 1 item is the “parent” of other items. If you issue the “parent”, you are asked if you want to issue all available items in the collection or just that item, either of which would happen in 1 step. If you issue one of the items in the collection (not the parent), you are asked again if you meant to issue the scanned item or the collection. A similar process occurs when taking stock of a collection. 1. Authorisation can change at any stage during the issue process and is constantly recalculated. ↩ Issuing Page 55 Athenaeum Pro 2016 Returning Items Returning At any time to go to the Return screen, press Apple / Control - 4. Scan the bar code of the returned item and Athenaeum will process it. If your bar code scanner is not configured to press the “enter” or “return” key after a scan and doesn’t move on automatically — press the Enter key on the keyboard or click on OK. Athenaeum will process the return, and take any action it is configured to take for late returns and reserves, if those apply to the return in question. The return is added to the last transactions list and, if available, the book cover or image for the item returned is displayed on screen. When you have finished returning items, leave the bar code blank and press the OK button, or just click the Menu button to return to the main menu. Items not Found on Return It isn’t a rare occurrence where a long lost book suddenly reappears; the item may well have been archived in the meantime. If an item is returned which is not in the catalogue, Athenaeum will check the archive to see if it can find the item there. If it does, you will be advised of this. Returning Multiple items  To bulk return items, simply find those items in the issue list, click the Command button and click the “Return these” button. returing multiple items The number of items to be returned is displayed. Take a moment to confirm that before continuing.  If any of the items to be processed are currently on reserve, you will be asked to whether you wish to skip them, show them in a list or just return them. Returning Items Page 56 Athenaeum Pro 2016 Choosing Show will stop the return process immediately. Returning Page 57 Athenaeum Pro 2016 Due Date Calculations Due Dates Calculation of the due date of an issued item is a surprisingly complex task. One might think it is simply adding the number of days for issue to the issue date. But one might be wrong! Latest Dates There are three “latest dates” in Athenaeum. By “latest”, we mean that if an item is issued and calculated to be due after one of these dates, then the due date is “wound back” to that latest date. Athenaeum Latest Date Athenaeum will never automatically calculate a date past this date. Many libraries set a latest date of a few weeks before the end of year stock take, to allow time to arrange for all items to be returned. This date is set in Admin->Dates->Latest Dates and Recesses latest due date Don’t set the due date to be “today” as that means everything will be due immediately. Borrower Type Latest Date Each borrower type can have their own latest date. For example, a high school might have a borrower type for year 11 students who leave the school earlier in the year than year 3 students. Simply set this date in the detail screen for that borrower type. Due Date Calculations Page 58 Athenaeum Pro 2016 borrower type latest date Borrower Latest Date Individual borrowers can also have their own latest date, set on the detail screen. Issues to that borrower will not be automatically calculated past that date. borrower latest date Adjusting Latest Dates When you adjust a latest date, Athenaeum looks at any issues that are currently due and that are beyond that due date. If it finds any, you are asked if you want to see the issues for the system/type/borrower or whether you immediately adjust the dates back to the new latest date. Date Calculation Considerations Starting with the issue date, the following tests are some of the factors that influence the calculated number of days: Due Dates Page 59 Athenaeum Pro 2016 • • • • • • • • • • • • is the issuer in override mode, having specified the number of days to issue? the default number of days that the borrower is normally allowed is the issuer in “go” mode, then many tests are ignored the fixed number of days if the item has that specified the maximum number of days if the item has that specified if the due date is a Saturday, Athenaeum checks that Saturdays are valid due days if the due date is a Sunday, Athenaeum checks that Sundays are valid due days if the due date is a public holiday, Athenaeum bumps the due date 1 day (and checks again) if the due date is during a recess, Athenaeum bumps the due date 1 day and repeats the check if the due date is after the borrower’s “latest date”, it is wound back if the due date is after the borrower type’s “latest date”, it is wound back if the due date is after the Athenaeum “latest date”, it is wound back Manually adjusting a due date Navigate to the issue module and find the issue you wish to adjust (e.g. main menu -> circulation -> find). If you are in list view, click on the issue to see the detail view. Simply enter a new due date in the due date field. Manually adjusting a found set of due dates Find all of the issues whose due dates you wish to adjust and view them in list view. Ensure that the found count matches the number of issues you wish to reset. Press the Command button and then “Reset these due dates” reset found set due dates Confirm that you wish to reset the due dates: Due Dates Page 60 Athenaeum Pro 2016 confirm reset action You will need to enter your Options Password (to prove you have authority). Due Dates Page 61 Athenaeum Pro 2016 Fees Fees You have the option for levying fees for overdue items. If fees work in your library, then you may use this feature. How you settle fees, is up to you. Athenaeum does not care if you collect money, just that you have indicated a fee is settled. Some resourceful libraries have creative ways of ‘paying’ fees; for example by spending an hour or two covering books! Fees can be ad-hoc; calculated according to a formula for late return, or a replacement cost. Ad-hoc Ad-hoc fees can be generated from: • • • • the fees tab of the borrower detail screen or, the borrower utilities screen, miscellaneous tab (bulk fee addition), the detail screen of any circulation record, the utilities list in the circulation module (bulk fee addition). Late Return Fees If an item is returned late, a fee might be levied according to your policy. If overdue fees are included in certain correspondence, then the fee is calculated according to the fee calculation as at the date of the correspondence. Fee Calculation Go to Admin and click on the Issues tab. Fees Page 62 Athenaeum Pro 2016 Fees Configuration - Admin Enter the criteria for calculation of a fee according to your library’s policy. The formula for calculating fees for late return is: (Base Fee) + (number of days overdue * fee per day) + replacemen Replacement Value The replacement value for any item can be set for individual items in the Catalogue Detail screen. By default, it will be calculated according to the values entered in the Default Replace formula field in the Customisation–>Catalogue defaults tab in the Admin section. Fee Account Code Athenaeum will record an account code against fees, if you wish. This can be a single code used for all fees levied by your library or various codes depending upon the item against which the fee is generated. Fees can be exported into spreadsheets or accounting packages where the account code can be used for analysis. Entering the default fee account code in Admin allows you to set the code once and forget it. You can also specify a fee account code against any item in the catalogue, which is used instead of the default fee. Fees Page 63 Athenaeum Pro 2016 Each item can have their own account code KAMAR users note: when specifying fee account codes, only valid codes accepted by KAMAR will be from 0 to 50 inclusive. KAMAR modifies that code by adding it to 1201502. So a code of 0 (the default if you don't specify one) will become 1201502; a code of 1 (or 01) will become 1201503; 2 becomes 1201504; etc. Note that KAMAR must also be configured to map your codes to the General Ledger. Turning Fees Off On the Main Menu: • click on the Admin button. • click on the Issues tab. • click the “Turn Fees Off” button Fees Configuration - Admin Find Owing Borrowers To find all borrowers who owe a fee, navigate to the borrower module and click Filter–>list owing  Fees Page 64 Athenaeum Pro 2016 The Fees Tab Click any borrower to see their detail screen and then click the Address/Fees tab. On the right is the history of fees for the borrower. Below that is the total outstanding for the borrower: The lower right of the tab lists fee notes added by Athenaeum, which you may not modify: Each fee has a date, a description, the fee amount, the amount that you have credited against that fee and a resulting owing amount. The amount owing is simply the fee amount less the credit amount. If the amount owing is greater than zero, it is shown in red. Crediting/Settling Fees Athenaeum is not an accounting package. It merely calculates a fee based on the criteria you set or the amount you specify for an ad-hoc fee. Fees are recorded against the borrower until you remove them. Find the borrower whose fee(s) you wish to settle and view the Fees tab. Outstanding fees are shown in red: To credit all or part of a fee, click the Credit button to the right of the fee: • You are prompted for an amount to credit, with the amount outstanding preentered and a space to enter a note about the credit, if you like. • Enter your amount and note and click Credit, or click the Settle button. • Choosing the first option records the amount that you credited along with the reason. The outstanding amount can be settled separately, if you like. Clicking the settle button will record the date the fee was settled, along with a comment and the credit amount is set to the outstanding amount. As you credit fees, the total amount outstanding is reduced accordingly. Total amount outstanding is displayed at the bottom of the window. Fees Page 65 Athenaeum Pro 2016 Adding a Fee to multiple Borrowers You can bulk add fees to any found set of borrower’s from the utility layout, miscellaneous tab. • For example, imagine a room of school students are to borrow some text books for the year which incurs a fee of $15. • Find that room of students using your quick search or custom find. • Click the “Add fee to these borrowers” button. Note the number of borrowers to whom you are adding a fee. Is that the number you expected? Click “Stop” if it is not. Enter the fee amount (15) as a number (you do not need to enter currency nor thousands separator) and a description of the fee. Deleting Fees Click the delete button to the right of a fee to remove that fee. Confirm that this is the fee that you wish to delete. A record of the fee is added to the fee notes for the borrower (a new entry is also added to the log file) and the entry removed from the list. You may also delete fees in bulk from the list of fees. Listing All fees At the main menu, click the Navigation button at the top of the screen. Then click Fees to see the list of fees (if any): All fees that have not been deleted, regardless of owing amount will be displayed. List owing will list all fees where the outstanding amount is greater than zero. Click the “more” button to see the fee listed in the fees tab of the borrower. Kamar Fees Integration Athenaeum can send fees to the fees module of Kamar, providing a central point for collection of all school fees. Fees Page 66 Athenaeum Pro 2016 Fees can be sent individually or in bulk. Athenaeum can also query Kamar and request the status of fees–that is, it can find out whether a fee has been paid or not. Athenaeum can also request Kamar to adjust a fee that originated in Athenaeum up to the amount that is owing. Kamar Set up Athenaeum must be running on the same server as Kamar, with the correct directory structure in the Kamar hierarchy. In the System–>SMS tab in Admin, set the Student Management System to Kamar and then click the SMS account and Password button. KAMAR fee account code You can use an account code from 00 to 50 for KAMAR. All other account codes will be rejected. So, your library might have a fee account of 01, your resource room 02 and your art department, 03, for example. Sending a Fee to Kamar When Kamar is configured as the student management system, fees listed on the fees tab will include three new buttons under the fee: Click the Send button to send the fee to Kamar.1 The outstanding amount of the fee is sent to Kamar, with the reason for the fee used as the fee descriptor, along with the current calendar year (fees in Kamar are grouped by calendar year), the borrower’s bar code (which must match the borrower’s identifier in Kamar). If Kamar successfully adds the fee, it returns to Athenaeum a unique fee identifier, which Athenaeum lists along with a “sent” tag: When a fee has been sent, Athenaeum will not send it again. If the fee is rejected by Kamar or some other network problem exists, then an error message is returned from Kamar and added to the top of the fee notes. If you have partially credited a fee before you send it to Kamar, only the amount outstanding will be sent. Fees Page 67 Athenaeum Pro 2016 Checking the Status of a Kamar Fee Use the Check button to check the status of the fee in Kamar. Kamar responds with the status of the fee, which is added to the fee notes. If the fee has been paid to the Kamar office and entered into the Kamar system, then Athenaeum will also adjust the credit amount to reflect the payment and the amount owing, if any, will be updated accordingly. Above the fee notes field, the Query SMS button can be used to request the status of all library fees22 for the borrower in Kamar, and a shorthand list is displayed in the fee notes. Each line contains, respectively, the ID, fee title, fee amount, credit amount, owing amount and fee date. Adjusting an Already Sent Fee If you wish to adjust a fee after it has been sent to Kamar, e.g. for an item that was “lost” that has been subsequently returned, use the Change button. Athenaeum will first check the fee in Kamar to ensure that they currently match. If Athenaeum and Kamar do not match, Athenaeum will stop with a message stating same. In this case, click the Check button to synchronise the fees (and add a record of that synchronisation). After checking the two systems, Athenaeum then prompts you for the new charge amount. This will instruct Kamar to change the fee, which it will attempt to do so if the new amount is less than the current outstanding amount stored in Kamar. Kamar will not allow you to decrease a fee by more than is owing. Sending Multiple Fees to Kamar At the main menu, click the Navigation button at the top of the screen. Then click Fees to see the list of fees (if any): All fees that have not been deleted, regardless of owing amount will be displayed. Click the Command button to see two new buttons: These will, respectively, • send the found set of fees to Kamar • check the found set of fees in Kamar, adjusting them if necessary. 1. If the Student Management System is not specified, then these buttons will be greyed out ↩ Fees Page 68 Athenaeum Pro 2016 Overdue Items Overdues Overdue items are those that have been issued and are due before the current date. When you find your overdues, you can generate a variety of reports, quick letters or correspondence from those found records. Find all Overdues There are multiple methods to find overdue items From the Main Menu Click Reports->Overdue button at the top main menu reports overdue button Or, if you have configured your Main Menu buttons to include an “Overdue” button, then click that Overdue Items Page 69 Athenaeum Pro 2016 configuring the main menu with an overdue button main menu configured with overdue button Circulation Click Filter->Overdue at the top of the circulation list Overdues Page 70 Athenaeum Pro 2016 filtering for overdues in circulation “Recent” overdues Athenaeum can also find “recent” overdues and “Less recent” overdues under the circulation filter button: recent and less recent filter buttons “Recent overdues” are items that are overdue by no more than the value you enter here in the preferences: recent overdue preference Overdues Page 71 Athenaeum Pro 2016 “Less recent overdues” are items that are overdue by more than the value you enter here. These options simplify the task of sending different overdue notices depending upon how overdue items are. Overdues Page 72 Athenaeum Pro 2016 Quick Letters Quick Letters There are two main types of communication in Athenaeum: • Quick Letters • Correspondence Quick Letters are ad-hoc communications in printed or e-mail form that are not saved. They have some customisability and are relatively easy to learn about. Correspondence is communication generated to borrowers that is stored in a database and have a lot of flexibility. This chapter is about the former - Quick Letters. Set-up The Quick Letters tab contains all options, preferences and default content quick letters set up Some of these preferences such as A4 or Letter format for printing are used in other reports as well. Quick Letters Page 73 Athenaeum Pro 2016 E-mail settings determine whether Athenaeum tries to use your desktop e-mail client (such as Microsoft Outlook or Apple Mail) or whether to send e-mail directly using an SMTP server. Speak to your IT advisor for details. The next tabs indicates the base content of the quick letters. quick letters content Some of the letters offer the inclusion of “merge” values, such as <>, <> where you can click the buttons attached to the letter to insert the appropriate code where the cursor is: quick letters merge variables Quick Letters Page 74 Athenaeum Pro 2016 Switches are also used to control the inclusion of some content, e.g. fees on overdue letters: quick letter switches Text Styling When printing Quick Letters to paper or pdf, most text styling, such as bolding or italics will be preserved. When sending Quick Letters by email, such formatting is ignored. To set text formatting, you may first have to click the Format Menu button to make that menu available: format menu Creating Quick Letters Quick letters are generated while browsing a found set of records. Which records are used depends upon the Quick Letter being generated. Borrower Quick Letter This is a template letter to the found set of borrowers. That is, go to the borrower module and select a set of borrowers by whatever means 1 Then click the Print->letters. You are prompted whether to address the letter unconditionally to the “home room” or to the address indicated in the borrower’s preferences (home address or home room) and you are then shown the first letter on screen. You can then print. If you set the “Include option to print to PDF” in the admin->quick letters preferences, then you are also given the option to print letters to pdf documents. Quick Letters Page 75 Athenaeum Pro 2016 You can also achieve the same effect by switching to the utility view, choosing quick letter. Here you may also edit the content of the letter and output to print, e-mail to address 1 or e-mail to address 2. quick letters to borrower found set from utility layout Room Issues This quick letter operates on the found set of issues (circulation) and generates emails to the person associated with each “room”2. That is, go to the issues module, find the issues according to your criteria (say, overdues or due today) and then print->e-mail rooms. Overdue Letters 1 and 2 These quick letters operate on the found set of issues. Before generating overdue letter 1 or 2, first find the issues you want. E.g. All overdues, recent overdues or less recent overdues. You can further restrict this by finding only for a particular “room” for example. Then either: • choose Print->overdue letters and choose the appropriate letter. Quick Letters Page 76 Athenaeum Pro 2016 confirm overdue letter choice • choose Print->e-mail borrowers and choose the appropriate option. Overdue Slips These quick letters are nominally listings of overdue items and therefore are based on the found set of issues and can be accessed by print->overdue slips. The format of the letters are either Fixed or Compact. Fixed Fixed overdue slips will print 5 borrowers per page with 4 lines per borrower. If a borrower has more than 4 items listed, then the next section of the page is also for that borrower. As the pages are fixed sizes, they can be placed on a guillotine and cut in bulk. Quick Letters Page 77 Athenaeum Pro 2016 fixed overdue slips Compact Compact overdue slips will include as many details per page, where each page is sorted by “room” Quick Letters Page 78 Athenaeum Pro 2016 compact overdue slips Recall Letters Recall quick letters are for any issued items (again as determined by the found set) and are therefore based in the Issues module. Find the issues you wish to recall, then print->recall letters and specify whether to print to the “home room” or the destination specified in the borrower’s preference. Reserve Quick Letter The reserve letter is optionally generated upon return of an issued item that has previously been reserved. If an issued item is reserved, then when returning that item a message is displayed asking for confirmation to take action: Quick Letters Page 79 Athenaeum Pro 2016 returned item is reserved At this point, you can see the other reservers; Print the reserver notification; e-mail the reserve notification or skip any notifications1. 1. e.g. in the borrower module, press the find button and enter your criteria; or press the filter button and choose one of the options; or start in a different module such as circulation and then command->List in borrower. ↩ 2. Note that you must have set up the contact for each room by navigating to the room list (this is hidden away a bit: Borrower->utility->List Rooms) and then select a borrower as the Room Contact. This implies, of course, that the contacts for each room must be included as a borrower and must have an email address. ↩ 3. Note that the e-mail options will not be available if the reserver does not have e-mail addresses stored. ↩ Quick Letters Page 80 Athenaeum Pro 2016 Correspondence Correspondence There are two main types of communication in Athenaeum: • Quick Letters • Correspondence Quick Letters are ad-hoc communications in printed or e-mail form that are not saved. They have some customisability. Correspondence is communication generated to borrowers that is stored in a database and can be reviewed, adjusted or even discarded before transmission. They have a lot of flexibility and consequently, are a bit more involved than Quick Letters. This chapter is about the latter - Correspondence. Introduction The Correspondence module creates borrower communications that can include: • • • • details about the borrower details of all issues currently out to the borrower details of all current overdues for the borrower details of outstanding fees for the borrower. Library administrators can customise the existing templates (there are 9 templates included with Athenaeum) or create new templates. One difference from Quick Letters is that Correspondence is generated from the Borrower module, rather than the module about which you are generating communications. Correspondence always starts with a found set of Borrowers. Components The Correspondence module consists of • Correspondence - the letters generated and printed or emailed to the borrower • Templates - the structure of each letter Correspondence Page 81 Athenaeum Pro 2016 • Tokens - the bits of information that are evaluated in real time and substituted into the templates to build the correspondence You only need to know about tokens when you want to adjust or create templates. Creating Correspondence The procedure to create Correspondence is: • • • • find your borrowers & go to utility choose a template check and possibly edit the generated correspondence output it to printer, pdf or e-mail Find your Borrowers Find the borrowers you wish to communicate in one of the standard ways - for example: • ad hoc find • find a class/room or group • find a set of issues and then “list borrowers” for those issues Choose a template Navigate to the Utility layout (when in the borrower module, just press the “u” key). correspondence options in utility - note the found set Take note of the number of borrowers (circled). This is the number of letters you will generate. Correspondence Page 82 Athenaeum Pro 2016 Click on the name of the template you wish to use. The names should be reasonably self explanatory.  The letters are generated immediately and a list of correspondence is displayed. You can scroll through this list, reviewing the various letters. scrolling list of generated correspondence in detail view Correspondence Page 83 Athenaeum Pro 2016 If you make a mistake, then immediately go to the Records menu and choose “Delete Found Records…” to remove the correspondence you just created.  Click the compact view button to go to a compressed list view. compact list of generated correspondence in detail view Correspondence Page 84 Athenaeum Pro 2016 The paragraph marks are removed in this compressed view, allowing you to skim the first few lines of correspondence in a small space.  Click the expand view button to return to the standard correspondence list view. Check and edit Each individual correspondence is presented in a tab showing [formatted] Content or Raw [text]. The formatted content can not be directly edited, as it is modified according to your print/display settings (font, size, style).  Click the Raw tab and you can edit the text as you would any other text. editing individual letters Do not apply any text formatting such as bold, italic of font styles, as this will be discarded. Correspondence Page 85 Athenaeum Pro 2016 Output your Correspondence Individually output individual correspondence You can print individual letters by clicking the print button.  E-mail individual letters by clicking the e-mail button.  If no e-mail address is associated with the borrower, a warning is displayed.  Athenaeum will display a message if you still try to generate the e-mail address.  When correspondence is printed, the word “printed” appears next to the print button.  When correspondence is emailed, “emailed” appears next to the e-mail button. In Bulk Of course, you may output bulk correspondence in one step. output bulk correspondence At the top of the list, you may use the send e-mails and print correspondence buttons to send all found set of letters to e-mail addresses 1, 2 or print. Correspondence Page 86 Athenaeum Pro 2016 Creating and Customising templates Athenaeum Pro comes with 9 templates that cover common correspondence scenarios. You may - and are encouraged to - edit existing templates to create correspondence customised for your needs and you can duplicate and customise existing templates or create new templates from scratch. Correspondence is generated from Templates, which combine plain text and “tokens”.  Click the List Templates button at the right side of the Borrower Utility screen to see a scrollable list of the current templates.  Template Parts Templates consist of the following components: • • • • Context, Name, Include The template content template list with components The first field is the context and is either Borrower, Issues or Catalogue. For now, only Borrower is available for use.  The template name is the unique, plain english name for the template. This name is displayed in the list of templates in the borrower utility. Correspondence Page 87 Athenaeum Pro 2016 The include/exclude flag determines whether the template is shown in the list of templates. Use this to hide templates that you don’t use and keep the list of templates short and manageable.  template content The template contains the text and embedded tokens that are substituted at the time the correspondence is generated. Enter text here as you would in a plain text editor. Do not apply formatting such as font faces, bold, italics, etc as formatting will be ignored.  Correspondence Page 88 Athenaeum Pro 2016 tokens for insertion Tokens are the symbols that are replaced at the time of the correspondence generation. To use these, simply type your text into the template, and when you wish to insert a token, click, using the mouse, the token you want to insert and its symbol will be inserted. For example, if you would like correspondence to William Smith read: Dear William, Please ...etc... You would type into a new template: Dear then you would click on the borrower first name button on the right. Correspondence Page 89 Athenaeum Pro 2016 Athenaeum inserts the token for Borrower first name (which happens to be [[borrower_given_name]] Then continue to type the rest of your correspondence. Tokens There are three types of tokens. Simple Tokens Simple tokens which substitute a single value into correspondence (e.g. borrower last name which inserts the current borrower’s last name). These should be inserted into the middle of the text just like any other word.  Complex tokens Complex tokens, such as “outstanding fees” which will substitute one or more lines of text, such as a list of fees outstanding with a date, reason, etc.  Including the fees token in a template like so:  Might result in output similar to this: Correspondence Page 90 Athenaeum Pro 2016 fees token substituted with values For borrowers where the tokens result in no value, then the same output might look like this:  Customisable Tokens These are complex tokens (possibly multiple line) where you can specify elements to be included or not. [[issued_items (barcode location author fee dateIssue dateDue)]]  When inserting such a token, you may choose to delete individual words from between the parentheses, and the corresponding information will be omitted from the correspondence. For example, this template: Correspondence Page 91 Athenaeum Pro 2016 Dear [[borrower_full_name]], The following items are overdue. Please come to the library and e [[overdue_items (barcode location author fee dateIssue dateDue)]] Thank you for your co-operation. Claire Files Ararimu Library  might produce this correspondence: Dear Darryl Krell, The following items are overdue. Please come to the library and e Matting, mounting and framing art Max Hyder ; illustrated by Paul replace fee: $54.95 issued: 10/02/2013 due: 31/03/2013 Ptolemy's gate Jonathan Stroud. - Stroud, Jonathan. [55409] replace fee: $29.95 issued: 23/04/2013 due: 26/04/2013 Biker - Masters, Anthony [60136] issued: 29/04/2013 due: 23/07/2014 Thank you for your co-operation. Claire Files Ararimu Library  You can see that two entries were inserted into the letter and the replacement fee, issue & due dates, bar code, title are all included. However, editing the template like so (removing the due date, author and location):  Correspondence Page 92 Athenaeum Pro 2016 Dear [[borrower_full_name]], The following items are overdue. Please come to the library and e [[overdue_items (barcode fee dateIssue)]] Thank you for your co-operation. Claire Files Ararimu Library Will result in a simplified output: Dear Darryl Krell, The following items are overdue. Please come to the library and e Matting, mounting and framing art Max Hyder ; illustrated by Paul replace fee: $54.95 issued: 10/02/2013 Ptolemy's gate Jonathan Stroud. [55409] replace fee: $29.95 issued: 23/04/2013 Biker [60136] issued: 29/04/2013 Thank you for your co-operation. Claire Files Ararimu Library Correspondence Page 93 Athenaeum Pro 2016 Reports Reports How reports work Reporting is conceptually simple. Normally, it involved: • finding a set of data • summarising that data in an appropriate way It may also involve exporting data to a .csv file, an Excel spreadsheet, or even an HTML table. Finding data To find data, go to the Athenaeum module that contains the data you are looking for (e.g. Catalogue, or Issue History) and perform your find using one of the standard methods: • filtering • custom find -orStart at a particular location and show the related information to that location. For example, you may wish to view the issue history for borrowers of a particular ethnicity or gender. In that case, find the aforementioned borrowers and switch to the borrower list view and then click command->list history. The found set in the issue history is now the set of data for the report. Choose and generate the report While viewing your found set of data, click the print button at the top of the window and choose from one of the reports. Each module in Athenaeum has a print button, however the options for each module will be different. Reports Page 94 Athenaeum Pro 2016 Each print option should be obvious, where it’s name indicates how the found set of data will be grouped. For example, the first print option will generally print the list more or less as it is displayed on screen. Some reports, such as the plain catalogue print report or the “by item/title” history report behave slightly differently if you hold the shift key when you trigger the report. Reports normally preview to screen before printing - allowing you to review the content of the report before taking further action. After the preview, you are prompted with the standard print dialog box where you can print or cancel the print. Annual Reports The following are reports that many organisations find useful at the end of a calendar year.1 Annual Summary The annual summary calculates catalogue activity for the specified year: • New books and items returned from the archive during the year are counted and their purchase costs totaled, • Depreciations are calculated • Items archived during the year are summarised • an overview of the number (and the type) of items, age and value of the entire catalogue is generated. The accuracy of the figures in this report are dependent on information entered into the catalogue and archive. Correct purchase dates and costs entered for each amount are vital for accurate reports. Also, if you permanently delete entries in the catalogue or archive, you may cause differences with previous year’s results.  Create it from the catalogue utilities window. annual summary button on catalogue utilities Reports Page 95 Athenaeum Pro 2016 Before generating the report, Athenaeum will check purchase and archive dates. If dates are missing, a warning is displayed before the report is generated. These dates must be fixed if you want accurate data. An educated guess is better than no date.  Enter the year for analysis and select whether you wish to analyse just those items marked “library” or all items in your catalogue. library check box allows you to designate two parts to the library in the one catalogue After a few moments the report is generated ready to print out. Reports Page 96 Athenaeum Pro 2016 annual financial summary Use this report with the other financial summaries that Athenaeum can generate for you. Yearly Spend The yearly spend report lists the recorded purchases for each of the last 10 years. yearly spend button on catalogue utilities window Reports Page 97 Athenaeum Pro 2016 For each year, Athenaeum looks in the catalogue and the archive counting the number of items “purchased” in those years and sums the amount paid, the unpaid component and the payment “value” (paid +unpaid). If Athenaeum finds items in either the catalogue or the archive that do not have purchase dates recorded, a warning message is displayed at the bottom of the report. yearly spend report - page 1 The first page shows simple charts of the annual counts of purchases and the annual actual spend (total of amount paid for each year). Subsequent pages show the table of numbers. To include all years in the report - not just the last 10, hold the shift key for a few moments while you click the Yearly Spend button. Purchases in a calendar year Navigate to the catalog and click the Find button at the top left to start a custom find. Reports Page 98 Athenaeum Pro 2016 In the purchase date field, enter the desired year as a four digit number. Athenaeum will know that you want any date in that year and will deal with it appropriately. As an aside, you could also enter a date range with a start and finish date separated by three dots. E.g. 1/1/2013…31/12/2013 - or on computers configured to use US date format, you would enter 1/1/2013…12/31/2014 finding purchases for a calendar year Press the enter key and the list of purchases for that year is presented. Use the Reports button to choose a report. note that this does not include purchases for that year that have been archived. You can find those by repeating the process in Archive. Issues in a particular year This year or last year Historical issues can be found in the History module (“H” from the main menu). You may easily find issues for the current and previous years simply by choosing those options from the filter menu. this year/last year options in history filter Reports Page 99 Athenaeum Pro 2016 Other years To find issues for other years, the process is almost identical to that described for finding purchases in a particular year. Navigate to the history and click the Find button at the top left to start a custom find. In the issue date field, enter the desired year as a four digit number. finding all issues for 2013 Press the enter key and the list of issues for that year is presented. Use the Reports button to choose a report. Stock Take Missing Once you have finished your stock take, the easiest way to find items that were not included in that stock take is start with the Missing Report button: catalogue->utilities->stock take->missing report You are then prompted to refine the missing report by specifying the stock take run (usually the year number), whether you wish to include only items from the library, “resource” or whole library and whether to exclude issued or reference items. Reports Page 100 Athenaeum Pro 2016 missing report dialog When the search is complete, you have a found set of items that you may then base a number of reports upon. For example, you might print out the list grouped by location. Or you may create an Excel spreadsheet or financial breakdown for your accountant. Most popular reports Overdue The quickest way to generate overdue lists is to start with the overdue buttons at the top of the main Athenaeum screen: overdue buttons at main menu->reports You may also define one of the buttons on the main menu to list the Overdue items, if you like: Reports Page 101 Athenaeum Pro 2016 overdue button added to main menu These quickly generate lists in circulation of overdue items. note that “recent” is defined in Admin->Issues and is the number of days an issue is overdue before it becomes “less recent” Reports Page 102 Athenaeum Pro 2016 setting “recent” overdue definition Once you have your list of overdue items, you can generate any of the standard reports: circulation print reports “Top Titles” You can quickly see the list of top titles in the Quick Stats tab of the main menu: Reports Page 103 Athenaeum Pro 2016 recent top titles note: if you are using FileMaker Server with Athenaeum and have the Athenaeum schedule configured, this will be generated each night. It is also generated when you “re-login” to Athenaeum. You can generate it at any time by clicking the Update button in the Quick Stats tab. This quick report lists the top 45 issues over the last 60 days. Most Issued The most issued report is different from the top titles in that: • it is based on the found set of issue history, meaning you can compare issues over different periods of time or different groupings of borrowers, for example • it can be generated for titles or items Because this is an issue history report, navigate to the history module and find your set of data. Choose Print->by item/title Reports Page 104 Athenaeum Pro 2016 report title history By default, the report is generated by “item”. If you press the shift key on the keyboard while clicking that button, then the report is generated by “title”. Next, choose Summary or Detail to see the appropriate level of detail on your report. You can see an old youtube clip with this report on the Athenaeum YouTube channel: most issued report video Top Borrowers This is an issue history report and is based on the found set of history items.2 Generate this report with Print->by borrower list top borrower button found set of history Choose Summary or detail. You are then asked if you want to sort that list by the borrower name or by the number of issues. sort by name or # of issues Reports Page 105 Athenaeum Pro 2016 Number of issues will rank the borrowers from most issues to least. Display name will order the borrower resuts in alphabetical order. The detail and summary reports are compared side by side below: detail (left) summary (right) by name Catalogue Statistics You can generate statistics for any found set of items in the catalog, grouped by your choice of fields. Find the items you wish to summarise. Choose print->Statistics catalogue statistics button Next, select how you would like to group the report: Reports Page 106 Athenaeum Pro 2016 statistics grouping You can also specify a date to which the items are depreciated:3 choose depreciation date The report is summarised according to your criteria. Note that if you don’t have values in catalogue items for the items that you are summarising, then a blank entry appears at the start: Reports Page 107 Athenaeum Pro 2016 catalogue statistics by item type 1. These reports can be re-genenerated for prior years if necessary. ↩ 2. e.g. you might find issue history for a period of time in the history module, or you might find a cohort of borrowers in the borrowr module and then click command->List History to list the history for that cohort in the issue history module ↩ 3. the depreciation is calculated by subtracting the purchase date from the depreciation date to calculate an age and then applying the annual depreciation rate over that age to the purchase price. It is not compulsory to calculate this. ↩ Reports Page 108 Athenaeum Pro 2016 Reserves Reserves Athenaeum Pro has a system that allows borrowers to reserve currently issued items1. When those issued items are reserved, Athenaeum will notify the returning person and optionally send a notification to the (first) reserver of the item via e-mail or printout. Reserves are shared between copies of titles. If all copies of a title are issued and there are reserves for that title, then the first copy returned will be offered to the first reserver in the queue. Who can reserve The library administrator can allocate reserves on behalf of borrowers or borrowers who are logged in may reserve items if the administrator allows this. Control this in Admin: admin: allow borrowers to reserve Whether a borrower is allowed to reserve items depends on whether their borrower privilege is set to allow reserves and how many reserves that borrower already has. Set the maximum number of reserves in the Types detail screen. Reserves Page 109 Athenaeum Pro 2016 maximum number of reserves for borrowers of the type Reserving an item Administrators can reserve items by finding the item and clicking the reserve button at the top of the screen: reserve button on catalogue detail window Start typing the borrower’s surname borrower search on reserve and then click on the selected reserver. If authorised, the reserver is added to the list. If authorised, borrower’s can reserve items by clicking the reserve button. Reserves Page 110 Athenaeum Pro 2016 OPAC reserve button Returning a reserved item When returning an item that is reserved, you are notified of the fact. You have the option of emailing2 or printing a notification to the reserver or skipping the notification. notification that the returned item is reserved Issuing a reserved title During the issue process, Athenaeum counts the number of copies of a title available (i.e. not issued) and the number of reserves for that title. • If the number of reserves is less than the number of available copies, then the issue process may proceed (barring any other authorisation checks failing) Reserves Page 111 Athenaeum Pro 2016 • If the number of reserves is greater than or equal to the number of available copies, then Athenaeum checks to see if the borrower is in the reserve queue AND is sufficiently high in the queue to be authorised for the issue. For example, if there are 5 available copies of an item and 10 reservers, then the borrower will have to be in the first 5 reservers (by reserve date) to be authorised. 1. when authorised ↩ 2. if e-mail address(es) are not stored for the reserver, then the options to e-mail are not presented ↩ Reserves Page 112 Athenaeum Pro 2016 Reviews Reviews Reviews by borrowers are an optional feature, as not all libraries encourage their use (usually depending upon the nature of some the borrowers). Athenaeum allows the administrator to first decide to allow the writing of reviews (or not) and then authorise and filter any reviews written. Enabling/Disabling Reviews As the administrator, you can enable or disable reviews, by going to the Admin section and then Customisation->Search/OPAC and then toggling OPAC can write reviews. enabling borrowers to write reviews in the OPAC Identifying Reviewers If you create unique accounts for each borrower OR your server is configured to access a centralised LDAP or Open Directory, and a borrower logs into Athenaeum with such an account, then Reviewers will already be identified by Athenaeum. Otherwise, the reviews will need to identify themselves at the time of the review with their own bar code. Reviews Page 113 Athenaeum Pro 2016 The latter method means that it is easy for one person to impersonate another, so the the former methods are preferable. Writing Reviews Reviews may be written by any user listed in the borrowers, however reviews will not be visible to the other users until authorised by the administrator. See Authorising Reviews for more information. Find the item for which you wish to write a review and click the Write Review button: write review button If Athenaeum does not know who is using it at that moment, then they are prompted to enter their borrower code: enter the bar code for the borrower writing the review note: Athenaeum Pro can be configured to allow each user to log in with their own account and password or to use credentials provided by a central log-in method (such as LDAP)–in these cases, users will not be prompted for their details. Confirm that you are the correct person: Reviews Page 114 Athenaeum Pro 2016 confirming the reviewer Write the review and rate the item, 1 to 5 stars: writing the review Check spelling if required by clicking on the Spelling button. Next, click OK. Viewing/Authorising Reviews As the administrator, you must ‘allow’ reviews before they are displayed to the general public. To do this, click on the nav button on the Main Menu. The Navigation submenu appears. Click on the Review button.  Reviews Page 115 Athenaeum Pro 2016 A list of all reviews appears. Any unauthorised reviews are displayed with red text for easy identification. reviews list - reduced zoom to show more To filter out just the pending reviews, click on the Filter button and choose the pending option from the Filter submenu. filtering pending reviews Click on the Authorise checkbox to allow the review to be read by all borrowers. Reviews Page 116 Athenaeum Pro 2016 authorise review check box Unclick to remove from general viewing (that is, make the text go red again). Filtering Reviews Teenagers (and some younger kids, too!) may at times be tempted to use inappropriate words. You can filter for such words by clicking on the Filter flag. filtering the words in a review This will cause Athenaeum to substitute pre-defined words or simply remove them. Both the original and filtered versions are stored, however only the filtered version is displayed to other users of the system Removing a Review Click on the delete button to the right of the review to permanently delete the review. Reviews Page 117 Athenaeum Pro 2016 permanently delete a review with the delete button Reviews Page 118 Athenaeum Pro 2016 Taking Stock Taking Stock Athenaeum makes the process of taking stock very easy. You may start and stop a stock-take at any time and you can perform a partial or a full stock take. There are a number of ways of performing the stock-take and these might depend upon the equipment you might have at hand: • use a wireless scanner (e.g. with Bluetooth) which talks either directly to Athenaeum as you scan items. You have to consider the physical distance between the scanner and the computer. • use a cordless bar code scanner in data collection mode, which you periodically connect back to Athenaeum and “dump” the bar codes. • A combination of the first two methods (some scanners will automatically switch to data collection mode if they go out of range of the base station). • use a standard scanner connected to a laptop with Athenaeum loaded and connected wirelessly to the server, and wheel it around on a trolley • Bring all your items to be stock taken to the computer and scan them in piles. We recommend that you return all issued items and close the library for issues and returns, but this is not necessary. Next, back up! Closing the library is not a necessity, it just makes it easier t Before you start When you start a new stock take, Athenaeum increments the number stored in the customisation tab of admin. The number in that box is not really important, though it is helpful if it reflects something identifiable, such as the year of the stock take. If you are about to start your 2014 stock take, then you might ensure the number in the admin preferences is 2013, so when you start the new stock take, it is changed to 2013. Taking Stock Page 119 Athenaeum Pro 2016 Return first, during or later? It is up to you whether you recall issued items before the stock take or not. The missing report has the option of excluding issued items. Note that if - during the stock take - you scan an item that is i Also note that if you return an item in the normal way - that is, Method 1—Direct Stock take Methods 1 and 4 (and possibly 5) above take stock as you scan the items directly. To start a direct stock take, from the Main Menu, click Catalogue->Utility->Stock take & Reserve tab. Click on the Stock Take button. Specify whether you are starting a stock take from scratch or whether you are continuing a stock take you started earlier. confirm new or continue stock take If you choose New, you will be asked to confirm. Choosing New simply increments the current stock take run number and records that new run number against scanned items and in the stock take log. Taking Stock Page 120 Athenaeum Pro 2016 Next, get scanning.  As you scan items, the stock-take dialog is updated, reminding you of where you were up to:  Once you are ready for a break, simply leave the the field empty and click on OK. Athenaeum will stop the stock take progress. The next time, simply continue the stock take as described above. Method 2—Indirect Stock take Methods 2, 3 and optionally method 4 might use the ‘dump data’ feature. This allows you to collect a number of bar codes first and then stock take them in bulk within Athenaeum. A laptop, bar code scanner and wireless network is brilliant in this scenario. Set the scanner to data collection mode and start scanning. Scan all of the items in a manageable section of the library (say 40 to 100 items at a time) and then dump the codes into Athenaeum, or even a text editing program. We suggest you scan manageable chunks, because as you “dump” the codes, then if problems arise such as items reported as in the archive, you can more quickly retrace your steps to find the offending item.  Return to the Stock take, reserves, Misc tab and click the “dump” bar codes button. Taking Stock Page 121 Athenaeum Pro 2016  Scan, or paste (dump) your bar codes into the field where the cursor is flashing:  Then click the Process button.  Each bar code is processed in turn, and marked as part of the current stock take run.  1. Bar codes for items which which were still on issue are listed in the first result column. Athenaeum automatically returns into the catalogue as part of the process. 2. Any bar codes which Athenaeum does not recognise are listed. 3. Bar codes that were not found in the catalogue, but were found in the archive are listed in the last column, along with the title and last location. You can Taking Stock Page 122 Athenaeum Pro 2016 click on any of those items to list them in the archive and make a decision about returning them to the catalogue. Method 3—Mark Found Set as Taken Stock In some cases you may have a set of books which are all accounted for (for example a class set or an encyclopaedia) and you do not have to individually scan these during a stock take: Perform a Search so that the Found Set encompasses all items to be marked as taken stock. On the List View, click on the Command->bulk stock-take button. bulk stock take button You are asked to confirm this action. confirm bulk stock take Click on the OK button to proceed. This action can take a little while if you are marking a large found set. Continuing a Stock Take Resuming a stock take just involves clicking on the Continue stock take button on the Catalogue Utilities screen. Taking Stock Page 123 Athenaeum Pro 2016 The Stock Take screen reappears and you simply pick up where you left off. List Missing items from Stock take After completing the stock take, you will be interested to find which books are missing from the catalogue. In the Catalogue screen click on the Utility button and click on the Stock take/Reserve tab. Next, click on the Missing Report button  You are presented with a number of options as to what is to be in- or excluded from the report.  The current stock take run is specified. Note that you can list missing from prior stock take runs, as well. “Library” specifies to only search items with the “library” flag checked. Specifying “Resource” means items that are NOT checked with the library flag. Entire catalogue will include both. Taking Stock Page 124 Athenaeum Pro 2016 You can choose to omit items which are currently out of the library and therefore were not scanned during your stock take. As ‘not for issue’ items such as the Reference section are often not included in a stock take anyway, you can choose to omit those items from your list. A list of items not taken stock appears, taking into account the selections from the above dialog boxes. You can further refine this list by using the Constrain filter options and subsequent searches. You can now Print this list by location and check each item individually, or summarise with one of the financial options. print options Any item in the list can be archived if required (see Archiving for more information on disposing and archiving items). List Missing Items 1 Location Only One way to find items taken stock in a particular location is to perform a custom find, enter the location into the location field and the stock take run number into the stock take field. To find items not taken stoke in a particular location, enter a custom find, enter the location into the location field and then add a new request omitting the stock take run number. “Handled” report The manual stock take procedure requires the user to scan or enter the code for every item in the catalogue. However, you may wish to chose to perform a very quick stock take on items not recently handled. Taking Stock Page 125 Athenaeum Pro 2016  This procedure makes it easy to find all items in the library that have not been ‘handled’ for a specified time. Items that have not been ‘handled’ are potentially missing from the library. To use this feature, simply click on the ‘Handled’ Report button in the Catalog Utilities Screen. handled dialog - specifying the number of days not handled Specify the period (in days) during which items were not handled. A list of all items not handled over the period specified appears. You can now print this list and check these books individually and make decisions based on your findings. You can further refine this list by using the Constrain filter options. Handled The following actions mark an item as handled:• issuing it successfully Taking Stock Page 126 Athenaeum Pro 2016 • • • • attempting to issue it unsuccessfully returning an item extending a loan manual stock take Manually checking handled date You can manually find the on the date an item was handled by clicking the find button and entering a date expression in the last handled date at the bottom of of the issue history->this copy tab. Closing your stock-take You don’t. Simply generate the reports you want. When you start the next stock take, Athenaeum will increment the stock take number and you are away. Taking Stock Page 127 Athenaeum Pro 2016 TeamViewer TeamViewer Quick support When we provide remote support, we frequently use TeamViewer to connect to your computer. This is pretty quick to set up and use. Firstly download TeamViewer QuickSupport from our web site using this one of these links: • Windows Version • Mac Version • you can also download the full version of TeamViewer from the TeamViewer web site • In Athenaeum Pro 2014, you can download from the link on the main menu under the support button and save it to your desktop or your documents folder. Note that if you simply "run" it, instead of saving it, then your computer will delete teamviewer when you log out of your computer. teamviewer icon for windows Double click the icon that appears on your desktop (or whereever you saved it) TeamViewer opens and connects to a secure server to pick up a 9 or 10 digit ID. That ID is how we find you. You should see a green dot with "ready to connect". TeamViewer Page 128 Athenaeum Pro 2016 TeamViewer window Tell us the ID and then we can connect. If you are using the SumWare Consulting version of TeamViewer, then the password should be four stars. If you have a password, please tell us what that password is. If you are using QuickSupport from someone else, please tell us who so we can have them connect us to you. If your network is locked down in particular ways, you may need to enter your proxy information, which your IT staff can tell you. TeamViewer Quick support Page 129 Athenaeum Pro 2016 setting proxy for TeamViewer TeamViewer Quick support Page 130 Athenaeum Pro 2016 recent_changes Recent Changes A quick list of recent changes with Athenaeum Pro (in no particular order): Changes to Search Screen If you are using FileMaker Pro 14 or higher, you are presented with a re-worked “OPAC” search screen. If you are using FileMaker Pro 12 or 13, you are presented with the old screens. Constraining searches It is now more obvious that you can constrain your search terms quickly to specific catalogue fields. Constraining search terms to specified fields These options have always been there, but were less obvious. Entering a search term and pressing the Enter key on the keyboard (or clicking All) will search the catalogue for the search term in a range of fields. The other options will constrain the search term to just the specified field. Configure If you are using FileMaker Pro 14 or higher, you are presented with a re-worked “OPAC” configuration screen. If you are using FileMaker Pro 12 or 13, you are presented with the old screens. recent_changes Page 131 Athenaeum Pro 2016 new OPAC configuration options There are new configuration option in Admin->Customisation->Search/OPAC Include Recent Button Checking this will include a find Recent button at the top right of the search screen. recent button When clicking this button, Athenaeum will perform the following tasks: • look for items added (purchased) to the catalogue in the last 30 days and list them. • if there are fewer than 10 items returned, then the process is repeated for items added to the last 60 days Recent Changes Page 132 Athenaeum Pro 2016 • if that fails to return more than 10 items, then Athenaeum searches for items added in the last 90 days • finally, if that fails to return more than 10 items, then Athenaeum searches for items added in the last 180 days If you have not recently added items to the catalogue, then we recommended that you do not show this button. Topical/Top Issues/Reading Lists Selecting any of these three buttons will cause the corresponding lists to be displayed on the search screen. Note that selecting any of these three will turn off the web page option. Show Web page Selecting this option will cause the web page specified in the field to the right to be displayed. note: selecting this option will turn off the Topical, Top Issues and reading list options. About the URL The behaviour of web address has been modified to allow a URL or raw HTML. • enter a URL without the surrounding quote marks (this is a change from the previous versions of Athenaeum) • you may enter raw HTML, which allows quite a lot of flexibility. An upcoming YouTube Athenaeum Channel video will show some of the options which might give you some ideas. Suggestion Lists You can now specify lists for your search suggestions. That is, for each search suggestion, you can specify which list it belongs to. Recent Changes Page 133 Athenaeum Pro 2016 specifying lists for search suggestions If you have specified lists for your search terms, then a menu of lists will be displayed above the suggestion list on the search screen (if you have this option selected): choosing a list on the search screen Selecting an option will list only the suggestions matching that list. A “match” is any item in the catalogue with the clicked term in the subjects field. Cataloguing: Bulk Add Subjects It is now quicker and easiear to add any subject to any arbitrary found set of items in the catalogue. Recent Changes Page 134 Athenaeum Pro 2016 add subject button First find the items you wish to add the subject to and click the button on catalogue utility->Utility tab. add subject dialog Either enter the subject term(s) and click the Add button or click the “Choose Authority” button to select from your list of authority terms. note: you can use authority lists whether or not you have the "st Catalogue: Output to HTML Under the Print menu is a new option “HTML”. This will output an HTML table of the found set of catalogue items. The table includes the title, author, dewey, call, publish year, location and graphic (if any). Statistics: Daily “Out” The Quick Stats tab now includes a button to show an indicative chart of the number of items that are in circulation for each day in approximately the last year. Recent Changes Page 135 Athenaeum Pro 2016 Daily “out” or “in circulation” button This button does two things. Firstly, it produces a chart showing the patterns of the total number of items that are issued at the end of each day in the period: Daily issues chart Secondly, the raw data from which the chart is drawn is copied to your computer’s clipboard. You can then paste that into a spreadsheet, for example, to create different charts. Updating the raw data Athenaeum needs to run through each day for the last year to draw that chart. If you haven’t run this before, you should first manually load the data using the button in Admin->Utility->maintenance: Recent Changes Page 136 Athenaeum Pro 2016 Update Issue Counts Updating raw data on server If you are running FileMaker Server, then you can schedule a script every evening (note: before midnight) that will ensure the counts are up to date for the last year. The name of this script is: Athenaeum Server - Update Dashboard Counts per day IDMA plug-in updated Athenaeum uses the IDMA plug-in to perform a variety of tasks. This version of Athenaeum updates the plug-in to version 2.6.4 and adds the 64 bit version for Windows. Dates and recesses When importing dates and recesses or starting Athenaeum as an administrator, any recesses or public holidays that are before the current date are removed. Import eTap The borrower utilities now include the Import eTab button for updating borrowers exported from the eTap student management system. Bulk stock take Log when clicking the bulk stock take button, the action is logged recording which logged in user clicked the button as well as how many items were included in the bulk stock take. Recent Changes Page 137 Athenaeum Pro 2016 Correspondence Additional Fields You can now include the location, dewey and call number of issued and overdue items to correspondence. Athenaeum Pro 2015 Changes Library of Congress New QuickMARC option for checking the Library of Congress (LoC). If your normal source of bibliographic information turns up no results, then try the Library of Congress. Library of Congress Option Fee Account Code Rework of specifying Fee Account Code for fees. If an item has its own account code, then the default fee account code is overriden by the item’s account code. KAMAR users note: when specifying fee account codes, only valid codes accepted by KAMAR will be from 0 to 50 inclusive. KAMAR modifies that code by adding it to 1201502. So a code of 0 (the default if you don't specify one) will become 1201502; a code of 1 (or 01) will become 1201503; 2 becomes 1201504; etc. Note that KAMAR must also be configured to map your codes to the General Ledger. Recent Changes Page 138 Athenaeum Pro 2016 Images for Types It is now easy to add an image or icon representing the “type” of item. These are visible in List views at the left side of the screen: images for item types Inserting an image is a similar process to adding a location image. First, find the “type” for which you wish to associate an image. Then, right click the image container to the right of the title and choose “Insert Picture” and select your picture. inserting an image for a type Note that your images should be very lightweight - that is, small images (64x64 pixels is fine) and compressed. PNG and JPG are preferable to larger file formats like TIFF. Now, that image will be associated for every item with that type and will automatically show in various catalogue lists. Recent Changes Page 139 Athenaeum Pro 2016 There are plenty of royalty free icons that can be downloaded in numerous formats, colours and sizes from the internet. The images in the above screen shots come from Flat Icons. List Printing with Cover Image Added an option for printing the catalogue list with the shift key down to include the cover image (if there is one) and the “type” image, if there is one. option for printing the catalogue list with images Genre List Customisation Athenaeum Pro 2014 introduced the explicitly named genre field with its list of default values. Recent Changes Page 140 Athenaeum Pro 2016 entry of an item’s genre A number of requests were received to expand on this list, so now the genre list is a table of data that can be expanded and edited directly. Recent Changes Page 141 Athenaeum Pro 2016 editable list of genres You can access the genre list amongst the “audit” layouts. Correspondence Added location, dewey, call number to issued items and overdue items as options for correspondence tokens. 64 bit plug-in For users moving to 64 bit versions of Windows 7, 8.1 or Windows 10 AND installing the 64 bit version of FileMaker Pro 14 for Windows, you must now install the 64 bit version of Windows IDMA plug-in. Updated “install” plug-in step to handle FileMaker 14 + Windows 64bit. (The Mac version of Athenaeum & plug-in have been 64 bit for quite a few years) Red screen Updated Per a user group request earlier this year, the issue red screen (displayed when an issue is not authorised) shows extra information about the issue, such as dewey, call and replacement info plus extra tool-tips. Recent Changes Page 142 Athenaeum Pro 2016 Finer control of Archive and Catalogue record deletion Restriction and finer control of deletion of archive records, along with more detailed logging. Normally, you do not delete archive records because the historical information is considered in some reports. However, you do wish to remove incorrectly catalogued items (e.g. accidental duplicate entries). Such actions are recorded in detail in the log and can be referenced, if need be, at a later date. Additional default MARC tags Additional default MARC tags available as an option (for RDA). As tags 336, 337 and 338 start being used by your MARC suppliers, they will automatically be handled by Athenaeum and added to their respective default fields in the catalogue. You can, of course, customise the destination fields for the data. Old Style Check boxes are back Restored the old style check box rather than “flags” (however, using “tick” mark) to simplify bulk replace option. check boxes are back (but with a “tick” instead of a cross Our power users really missed these. Recent Changes Page 143 Athenaeum Pro 2016 Web template updates See the web templates page Recent Changes Page 144