Kumon Start-Up Manual Introduction to the Basics of Kumon Learning
Transcription
Kumon Start-Up Manual Introduction to the Basics of Kumon Learning
Kumon Start-Up Manual Introduction to the Basics of Kumon Learning At this early point in training, it is very important that core Kumon terminology which will be heard every day is fully understood. This section is designed to provide basic understanding of the fundamentals of Kumon. The following terms are featured in this section: • Placement Testing • The Comfortable (Solid) Starting Point • The Just Right Level of Study • Lesson Planning • Achievement Testing • Standard Completion Time (SCT) • Accuracy • Oral Reading • Repetition • Grading • Independent Learning • Self-Motivated Learners • Feedback • Advanced Study (ASHR) • Program Completion • The Kumon Essentials More information on the basics of the Kumon Method can be found in the Instruction Manual. Registered to Kumon North America, Inc. Kumon Basics 03/07 1 Success From the Start Students begin at a comfortable starting point — determined by the Placement Test — with work that can be easily completed. This way students will master core skills and gain complete proficiency with each successive step. Kumon students develop better concentration and study habits because they do not get frustrated by the learning process. Placement Tests Both the Math and Reading Programs have Placement Tests for all age groups. Each subject has 12 different tests. Purpose Taking at least one of these tests is an essential first step for students enrolling in the program. The test results indicate where in the program the students will start. It is essential that students start at a comfortable starting point, which is, in most cases, well below the students’ actual grade level. Registered to Kumon North America, Inc. Kumon Basics 03/07 2 Note Please note that at the beginning of a school year, one Choosing the Proper Placement Test It is important that the student’s first Kumon experience is a positive one. The placement test that is chosen should not be too difficult for the student. The following chart is a guide for Instructors to determine the correct test. test lower than listed may be appropriate. Math Reading K2 Preschool K2 K2 Kindergarten K1 K1 First P1 K1/P1 Second P2 P1/P2 Third P3 P2 Fourth P4 P3 Fifth P5 P4 Sixth P6 P4/P5 Seventh/Eighth M1/M2 P5/P6 High School/Adult M3/H Assign a test that is 2 grade levels below (i.e. 4th grader takes P2 Placement test). P6 and above are rarely given to students. If in doubt, give one test lower than above or show the back page of each possible test and allow the student to choose. In most cases, it is better to start lower and work upward. Registered to Kumon North America, Inc. School Grade Kumon Basics Information Regarding Placement Tests Assign the test as close to grade level as the student can comfortably complete. In some cases, this may be one grade test lower than grade level. When in doubt, ask the student to read a few sentences from a paragraph on last page of the test. Difficulty here indicates the test is too difficult. Also, the Reading Aloud Section of the test evaluates a student’s oral reading ability. This confirms the indicated starting point. 03/07 3 Note Throughout the Start-Up Training process there will be opportunities to plot starting points for students in both programs. It may be necessary to turn back to this section as a general guide. Answer books are available for all tests. Administering Tests 1) Seat students in a quiet area and instruct them to write their name, date, school name, phone number, and grade. The Instructor may have to help younger students with the test. 2) Instruct students to work quickly and carefully, and to complete questions in order. Advise students that if they have a problem with a question, skip it and continue. 3) Do not coach the students. 4) Do not allow parents to sit with students during testing. 5) For K2 and K1 tests, the Instructor should sit with students to read instructions and observe them answering the questions. 6) For all tests, Instructors should observe students working; watch for advanced ability/potential (i.e. answering without hesitation, using mental calculation, etc.) or signs of difficulty (i.e. finger counting, daydreaming, etc.). 7) When students reach the allotted time, they should be instructed to stop working. If students wish to finish the test, place a red line next to the last question completed. Questions completed after the allotted time (i.e. after the red line) should not be included in the scoring of the test. 8) If students finish before the time limit, they should write their finish time and hand in the test immediately rather than checking over their answers. Registered to Kumon North America, Inc. Kumon Basics 03/07 4 Determining a Comfortable Starting Point Reading Math The Placement Test does not diagnose school grade level ability or learning disabilities; it only determines a suitable starting point in the Kumon program(s). The starting point should correspond to the level in the Kumon program where they can still achieve 100% consistently. The contents of the tests are taken directly from the worksheets themselves. All of the tests are timed and contain a back page for graphing the results. A starting point for both programs is determined by using the placement graph. 1) Draw a vertical line on the graph through the time taken. 2) Draw a horizontal line on the graph through the score. The point at which the two lines intersect indicates the starting point. If the starting point lands on a line between two levels, use the lower level. NEVER START STUDENTS HIGHER THAN THE STARTING POINT INDICATED ON THE TEST! To the left are samples of the placement graph contained on the last page of each of the Placement Tests. Reading Program — Reading Aloud Section The Reading Aloud Section is included in the P1 — M3 Reading Placement Tests. (K2, K1, and H do not have this section.) This section should not be included in the total time for the test. The Reading Aloud Section evaluates a student’s oral reading ability and confirms that the indicated starting point is suited to the student’s skill level. The Reading Aloud Section will either (1) confirm the Placement Test starting point or (2) indicate that the starting point should be re-evaluated to ensure a comfortable starting point. If the test indicates that the starting point needs to be re-evaluated, consider lowering the student’s starting point, but never raise the starting point. The time for the Reading Aloud Section is located below the reading passages. Instructors should time students as they read and circle the appropriate score. As students read, the Instructor should pay close attention to the following: word attack skills, fluency, voice inflection, expression, and attention to punctuation and sentence structure. It may also be helpful for the Instructor to note particular words or sentences in which the student struggled. Registered to Kumon North America, Inc. Kumon Basics 03/07 5 The Comfortable (Solid) Starting Point 1) Kumon starts the student at the point where the student's knowledge is absolutely solid. This point is usually lower in relation to their school grade. Starting off comfortably allows students to: a) Review and fine-tune their core skills. Even for students wanting enrichment, Kumon has high standards of speed and accuracy. This is an area that may not have been emphasized in school but that must be addressed in order to succeed in the higher levels of Kumon study. Did you know… “The essence of the Kumon Method can be considered to be allowing students to advance through self study. Getting children to recognize that they can advance without being taught is the most important thing at Kumon. Students are able to study on their own.” –Toru Kumon Founder of Kumon b) Develop a Kumon routine. Some students are not used to having daily homework. Since Kumon homework is expected to be completed every day, this can be challenging for students in the beginning. Easy assignments early on allow students to complete work quickly and painlessly and adjust more willingly to the daily Kumon routine. c) Develop concentration. For some students,the amount of time that they can concentrate is quite short at first. Trying to complete long, difficult assignments would merely frustrate them. This is why Kumon begins with short, simple assignments. It is a deliberate step to expand their attention span. d) Develop a positive attitude. Many students come to Kumon when they are experiencing difficulty in school. As a natural consequence, they do not like math or reading. They may doubt they will ever be capable of succeeding in these subjects. Their early Kumon work may be their first 100% score on an assignment. That "feeling" of 100% is something we want students to experience throughout their Kumon career, and also use to gauge their own progress. 2) Whether the student starts the Math or Reading Program, the Placement Tests are designed to start students at a “just right” point in the Kumon program. Using the previous four points and the Progress Goal, it is essential that parents understand that, in order for students to be successful in their Kumon studies, they must start off well. They must begin with a running start provided only by the lower-than-expected starting point. These tests are based on Kumon’s 40+ years of research experience so take full confidence in them. Veteran Instructors have often said, “Confidence comes with experience.” Registered to Kumon North America, Inc. Kumon Basics 03/07 6 Progress Goals When enrolling new students, it is important to stress that Kumon is a long-term educational program and that results will often not be seen for some time after enrollment. This is not an easy message to convey. By setting a Progress Goal for each student and sharing it with the student and parent, we can help them grasp the meaning of what we are saying. The purpose of setting a Progress Goal is threefold. 1) It emphasizes the long-term nature of the program. 2) It serves as a motivational goal for the student and parent. 3) It serves as a checking point for the Instructor’s instructional ability. Advancing Step By Step Kumon uses neither a classroom nor a tutoring model, but rather a guided “self-motivated-learning” approach. Worksheets assigned by the Instructor provide an example illustrating the concept to be learned. Then a simple exercise modeled after the example is given. Each new assignment is slightly more challenging than the last. The progression is gradual, so that students are able to acquire the skills to advance independently. The “Just Right” Level of Study Helpful Hint Assigning work at the “just right” level is the goal for Instructors as they plan work for each student. Registered to Kumon North America, Inc. When assigning work, Instructors should assign work that is neither too difficult nor too easy. If students are working at the “just right” level, they will stay motivated to learn. If they move too quickly into work that is too difficult, they will lose confidence and struggle. If they repeat too much, they could become bored or frustrated. We want to avoid either of these situations. The Kumon worksheets move forward in small, incremental steps. Each set of worksheets builds on previously mastered concepts that are essential to successful completion of those worksheets. If the student has not thoroughly mastered a concept, moving to the next concept may be very difficult, and the student may begin to struggle. This applies to both types of students, those who are still working below their school grade level, as well as those who are learning concepts ahead of what they are being taught in school. It is important that work is assigned in sequence so that the students experience the optimal effect of the program. Kumon Basics 03/07 7 Lesson Planning Lesson planning is a general term used to describe the assigning of Kumon worksheets for students. We recommend that Instructors make a long term plan for each student which should then be checked weekly to ensure that it continues to be appropriate for the student. Lesson planning is one of the most important responsibilities of a Kumon Instructor. In deciding whether to advance or repeat a student, Instructors must look at, among other things, the times and scores of each assignment to plan properly. Lesson planning also requires the following tools for each student. • A unique goal helps your students stay on track week-to-week as well as month-to-month. This goal can be derived from the Instruction Manual or CMS2 and can then be customized to each student. • Progress Goal Breakdown Charts and Repetition Guides, both of which are in your Instruction Manual and CMS2, are designed to complement the Progress Goal. • An accurate and up-to-date CMS2 scorecard lists the student’s scores, times, comments, and progress from one class to the next. Instructors must refer to the student’s past accuracy and time on assignments when setting the next level study plan, and continue to review times and scores while monitoring the student’s progress regularly. Instructors make adjustments to their lesson plans based on the information compiled in the CMS2 scorecard. • Feedback at every class to share lesson planning criteria, discuss worksheet comfort level and set short and/or long term goals. In order to plan effectively, Instructors need to develop knowledge of the following: • The worksheets. Instructors need to know at what points in the curriculum concepts are introduced, and when the worksheets become difficult. Instructors should first look at their own solved sample worksheets. The Instructions Manual and CMS2 program are designed as guides to complement an Instructor’s worksheet study. • Their students. An Instructor must be able to tailor the program to the individual needs and abilities of all types of students. In order for Instructors to tailor the program, they must learn about, and from, their students. The following are ways in which Instructors can learn about their students in order to plan for them most effectively. Registered to Kumon North America, Inc. Kumon Basics 03/07 8 o Ask many questions of the parents and student, especially before the student enrolls, concerning everything from the home environment to early childhood learning. Questions should elicit information that will inform the Instructor of: • The family support system • The student’s development of reading and math skills o When did the student start talking? o When did the student start reading? o When did the student start counting? • The student’s learning style • The student’s attitude in daily life • The parent’s occupation • The student’s hobbies • The student’s hopes and dreams o What does the student want to be when he or she grows up? Learning as much about the student right from the start will allow the Instructor to understand the individual needs of each and every student. o Observe students during class and watch for qualities which may give indication of their ability. Qualities which may indicate high ability are as follows: • They solve problems rapidly and write skillfully o Strong mental calculation skills o Fast correction ability • They have rich vocabulary and are good at memorizing • They have strong reading skills • They are good at copying and quick to get used to new things • They have a strong sense of curiosity, and want to know about new things • They are conscious of learning goals as they study • They have good manners, for example when greeting people or listening to people speak Registered to Kumon North America, Inc. Kumon Basics 03/07 9 Achievement Testing Achievement Tests are assigned at the end of each level. There are 22 Reading Achievement Tests (Levels 5A — L) and 18 Math Achievement Tests (Levels 4A — O). The tests are composed of questions from the level that the student has just completed and some review from earlier material. In both programs, their purpose is the same. They help Instructors to: • Motivate and encourage students (because the tests are typically simpler than any one set); • Confirm students’ mastery of the completed level of study; • Communicate the progress of students to their parents; and • Evaluate their own instructional techniques. Because the primary purpose of the Achievement Test is to motivate students, it is important to administer the test only when the Instructor is confident that the student will do well. Make sure that students have satisfactory times and scores throughout the level they have just completed before assigning the test. These tests should always be administered during class; never allow students to take the test home. It is advisable to have the students take the test in a quiet area. Students should be instructed to write their names, grade level, etc. on the front of the test and to work quickly, recording their finishing time as soon as they complete the last question. Students should require no assistance with an Achievement Test. Please note, for some students, reviewing concepts in the beginning of the level may be necessary before assigning an Achievement Test. Registered to Kumon North America, Inc. Kumon Basics 03/07 10 Note Math Level B and Reading Level BI sample Achievement Tests are shown below. Evaluation of Achievement Tests Grade the Achievement Tests using an answer book. Depending on the particular test, the graph to plot the results can be found on the front or back page of the test. Use the graph to plot the results in a similar fashion to the Placement Test by drawing a vertical line through the “Time Used” and a horizontal line through the “Correct Answers/Score.” The point of intersection shows the result. To the left are copies of graphs for Level B Math and BI Reading Tests. There are five classifications or “Groups” in Reading and four “Groups” in Math into which the result can fall. Reading Group 1 Time & Accuracy are Excellent. Group 2 Time & Accuracy are Good. Group 3 Time & Accuracy may be Sufficient. Group 4 Time & Accuracy are Insufficient. Group 5 Time & Accuracy are Poor. Math Group 1 Time & Accuracy are Excellent. Group 2 Time & Accuracy are Good. Group 3 Time & Accuracy may be Insufficient. Group 4 Time & Accuracy are Poor. If the result falls on the line between two groups, it should be moved to the higher group. Grading Achievement Tests will be covered later on in training. Registered to Kumon North America, Inc. Kumon Basics 03/07 11 The following guidelines should be used when classifying results: Reading Groups 1 & 2 Indicate that the material is mastered and students are ready to advance Group 3 Although technically a pass, use caution in advancing these students. If students consistently score Group 3’s, it may indicate that they are taking the test before they are ready and that more repetition would be desirable. Group 4 Insufficient result — do not advance Group 5 Poor result — do not advance Math Groups 1 & 2 Indicate that the material is mastered and students are ready to advance Group 3 Skills have been developed; however, mastery of some areas still remains insufficient. Further repetition is usually recommended. Group 4 Poor result — do not advance If students have successfully reached the end of the level, they should perform well on the Achievement Test, as this test is not designed to be difficult. Most Kumon students should score in Groups 1 or 2 if they have mastered the level. Though, as far as determining if a Group result is appropriate for the student to proceed, the Instructor must consider the individual student’s ability, based on the results of the level, and not just the Group result on the Achievement Test. If students score in Group 3 or lower, it does not necessarily indicate that the entire level needs to be repeated. If they had performed well on the level material but poorly on the test, there may be other factors involved such as fatigue or test anxiety. If this seems to be the case, the best strategy is simply to re-administer the test at the next class to see if the student can score higher. If there are still problems the second time, repetition of this level may be necessary. Analyze the test to identify the cause of difficulty and determine if repetition is needed. (If ever in doubt, ask a Field Staff Member for help.) Once an Instructor has determined that a student has passed an Achievement Test, fill out the back page and give written feedback to the students and parents. This is an excellent form of communication between the Instructor and parents. Detach this page and send it home Registered to Kumon North America, Inc. Kumon Basics 03/07 12 along with a level summary sheet for the next level and a Certificate of Proficiency for Math or Reading. At this time the Instructor should praise the students for a job well done and, if so desired, provide them with an incentive or prize. At the following class, Instructors should send home the Level Completion Report from CMS2. This is an excellent tool to communicate the past progress of the student and the future goal. Once an Instructor has determined that a student has passed an Achievement Test, fill out the back page and give written feedback to the students and parents. This is an excellent form of communication between the Instructor and parents. Detach this page and send it home along with a level summary sheet for the next level and a Certificate of Proficiency for Math or Reading. At this time the Instructor should praise the students for a job well done and, if so desired, provide them with an incentive or prize. At the following class, Instructors should send home the Level Completion Report from CMS2. This is an excellent tool to communicate the past progress of the student and the future goal. Registered to Kumon North America, Inc. Kumon Basics 03/07 13 Speed + Accuracy = Mastery Before students can advance from one assignment to the next, the material should be completed and corrected to a perfect score within a prescribed period of time. As students cannot always achieve 100% on their first attempt, they should correct their errors until 100% is achieved. All work is graded and the results recorded to determine when students have total command of the material and are ready to move on. Standard Completion Time (SCT) The time a student takes to complete an assignment demonstrates mastery in two ways. A lengthy completion time may indicate a lack of concentration. It may also indicate that a student cannot answer questions automatically. For example, if a student is asked, “What is 7+5?” and cannot answer immediately (perhaps pausing to count it out), this is a sign that addition has not been mastered. With practice, these answers come automatically, and the student will be ready to move ahead. One of the tools to help you decide whether to repeat or advance a student is the Standard Completion Time (SCT). This is a time range that is set specifically for each page within a set and has been developed from a study that was conducted on the progress of thousands of students. Keep in mind that the SCT is based on the total time it takes to achieve 100%. Therefore, a student’s correction time should be taken into account when determining if the student completed the assignment within SCT. CMS2 does this automatically, using a formula to estimate correction time. The SCT for each set can be found on the CMS2 Level Study Plan screen, the Table of Learning Materials for Math and Reading and in the Instructional Manual (see samples on next page). Registered to Kumon North America, Inc. Kumon Basics 03/07 14 Standard Completion Time (SCT) Registered to Kumon North America, Inc. (continued) Kumon Basics 03/07 15 Using the SCT The SCT has two components: the x-time (lower limit) and the y-time (upper limit). If a worksheet (both a- and b-sides) has an SCT of 2-3 minutes, then 2 minutes is its x-time and 3 minutes refers to the y-time. For example, it is ideal for a student who is studying Level C at 5 pages a day (SCT 2-3 minutes) to take between 10 and 15 minutes to complete that entire assignment including correction time. Accuracy Kumon aims for perfect or close to perfect scores on all assignments before moving students ahead to new concepts. If students make too many errors, this is a sure sign that they have not yet mastered their work. Keep this “Helpful Hint” in mind when considering repetition based on accuracy. Helpful Hint Consider repeating Accuracy, however, is only one factor Instructors are encouraged to consider when deciding to advance or repeat a student. Time is also an important factor, as well as each student’s correction ability. if a student has: Corrections 2 or more 69% in Making corrections is a necessary part of Kumon Study. Kumon students correct their work daily, ensuring that the students can have the satisfaction of achieving 100% on every assignment. Keep in mind that students who can correct errors quickly and in one try are demonstrating a higher level of mastery than those who struggle with corrections, even though they may have technically received the same initial score. Watching for correction ability in class is part of being a well-trained Instructor. a set of 10 pages 2 or fewer 100% in a set of 10 pages. Oral Reading Purpose Generally students who have the ability to read out loud smoothly have a superior overall level of language ability. Similarly, the areas in which weaker students encounter difficulty when reading aloud reflect the over all difficulty that they may be experiencing with language. By listening to students read aloud, Instructors can assess whether they are working at the “just right” level. Registered to Kumon North America, Inc. Kumon Basics 03/07 16 In the Math Program, Instructors assess the mastery level of students through their completed worksheets. In the Reading Program, mastery is determined by assessing completed worksheets and oral reading ability. Students who can read the material on the worksheets easily, paying attention to inflections and pauses, are most likely studying at the “just right” level. On the other hand, students who have a difficult time orally reading the material may not be at the “just right” level, and their current level of study may need to be re-evaluated. Additional Benefits Oral reading allows students to confirm what they have read with the sound of their own voice. This helps to foster students’ understanding of content and develops a positive attitude toward reading. Finally, and perhaps most importantly, having students read orally gives Instructors opportunities for praising students. This praise will help students gain confidence in reading and will help Instructors increase the students’ desire to read and study. Procedure Once enrolled in the program, students should read aloud from their current worksheet assignment at every Center visit. After listening to students read aloud, the Assistant/Instructor should record an oral reading score and any additional comments on the student’s class work. It is important to keep records of students’ abilities in order to assess their progress and improvement. Therefore, the oral reading score should be transferred from the class work to the CMS2 scorecard. Oral Reading Score The following criteria are used to determine the oral reading score. This score is then recorded in the CMS2 scorecard so the Instructor can confirm mastery of the material. OR 1 – Reading demonstrates all of the following: • Reads fluidly/smoothly and with attention directed to understanding the meaning of what is read • Uses appropriate expression • Uses good inflection — changes tone of voice appropriately • Attends to punctuation Registered to Kumon North America, Inc. Kumon Basics 03/07 17 OR 2 – Reading exhibits one or some of the following: • Lacking in expression or expression is somewhat inappropriate (e.g. descending intonation for a question) • Partial inflection — used in some places, not in others • Ignore some punctuation • Word substitution(s) that does not affect the overall meaning • Word reversals that are self-corrected • The full meaning of the text is not grasped because some attention is directed at getting through the text rather than the meaning OR 3 – Reading is characterized by any of the following: Helpful Hint “Practice makes perfect” is a saying often used in music, sports, language and Kumon. • Monotone with an evident lack of comprehension • Reads mostly word-by-word • Reading is very hesitant or halting • Word substitution(s) that change(s) the meaning of the sentence • Word reversals, if not immediately self-corrected • No meaning is conveyed, it is evident the meaning is not grasped • Punctuation is ignored Oral Reading Comments Besides oral reading scores, oral reading comments should also be recorded on the class work, especially for students in the lower levels of the Reading Program. These comments will be transferred into the comments section of the CMS2 scorecard. This section can also be used for comments on students’ worksheet completion. If the Assistant grading the worksheets notices a specific problem that the student is having, he or she should make a note so that the Instructor is aware of the situation. Registered to Kumon North America, Inc. Kumon Basics 03/07 18 Practice Makes Perfect Worksheets are assigned daily, even though most students attend the Center just twice a week. An assignment that takes too long or is completed with too many errors is repeated until mastered. That is how the Kumon Method ensures optimal comprehension and retention of concepts, establishing the strongest possible foundation for more advanced material. Repetition Did you know… Currently there are nearly 200,000 students enrolled at Kumon at more than 1,500 franchised Kumon Centers in the U.S. and Canada. Repetition is a very important component of the Kumon Method and the Kumon philosophy of “learning by doing”. If a set is not mastered the first time, students should be able to improve on their previous performance by repeating at some point in time. Depending on the student and the material in question, the repetition may occur immediately on the next day or after a several days. Repetition must not be seen as negative. Instructors and parents can set a positive tone and help the student see it as an opportunity to improve. After all, the better the student is able to complete a set, the more satisfying it will be to him/her. Also, repetition makes harder work easier. The more familiar an Instructor is with the curriculum as well as the abilities and personalities of the students, the easier it is to assign appropriate repetition. Kumon has three main criteria for assigning repetition — SPEED, ACCURACY and CORRECTION ABILITY. Please refer to the section on Lesson Planning for related information. Grading The grading of worksheets is an important part of the Kumon Method. Elements of the grading process include using a red pen and Answer Book, consistent markings for errors, and utilization of the percentage grading scales for both Math and Reading Programs. The Kumon grading system takes into account the number of questions per page and weighs them proportionately, leading to more accurate assessment when used in conjunction with the Standard Completion Time (SCT). In addition, grading and corrections offers immediate feedback to a student. Students correct mistakes immediately, thereby preventing the same error from being repeated over consecutive days. It also offers the opportunity for praise and encouragement of students. Registered to Kumon North America, Inc. Kumon Basics 03/07 19 Feedback Feedback is a worldwide Kumon initiative to involve students in the lesson planning process. Simply communicating with students about their progress is not enough. An Instructor must share with students the criteria that is used for advancement. For successful Feedback, students must know what the criteria is to move ahead to the next set. The criteria is usually in the form of time and/or accuracy goals, which are individualized for every student. Through this weekly goal setting process, students can see that their efforts are directly connected with their progress. Through Feedback, Instructors can achieve the goal of developing students who learn through their own initiative and motivation. These students are truly self-motivated learners. (Please see the Student Retention section of this manual for further details on Feedback.) Advanced Study Advanced Student Honor Roll (ASHR) Helpful Hint To view the criteria for attaining ASHR status in March, June, September, and December turn to Part I of your Instruction Manual. Registered to Kumon North America, Inc. Toru Kumon, the founder of the Kumon Method, often said that we should strive to have as many students as possible study 2 or 3 years ahead of their grade level. This is when they will enjoy the most academic benefit from their Kumon studies. This is also when they will experience the greatest transfer effect into other subject areas. The ASHR features the names of all students who advance a minimum of 6 months ahead of their approximate grade level. In North America, the ASHR is generated and published quarterly. Award certificates are printed for those students who have attained ASHR status. Students who have maintained ASHR status will be ranked regionally and nationally. These students’ names are listed by highest level attained in each grade. Also, every quarter the Top 20 ASHR Scrolls are printed and distributed to each Center. This lists the Top 20 students per grade in North America. Kumon promotes the ASHR and advanced study in general, because, the more students who achieve this status, the stronger our reputation for excellence will become. On the Center level, students who achieve advanced study or who achieve higher levels often distinguish themselves at school and give Kumon much of the credit. Kumon Basics 03/07 20 Level G by 5th Grade — Current Instruction Target Another award is also available if the student is in Level G by 5th grade or prior to 5th grade. “Level G by 5th Grade” is one of North America’s current instructional initiatives. Designed mostly to be an intermediate goal or benchmark for students who begin the program at an optimal age, Level G by 5th grade represents a student studying two years ahead of approximate grade level. Students studying at this level would be exposed to Algebra in the Math program and summarization skills in the Reading program by the time they are in 5th grade. This goal is worth sharing with parents of students whom the Instructor feels are eventual candidates for reaching this instructional target. Level J Math Plaque The completion of Level J Math marks a milestone in achievement. To provide continued motivation and encouragement, students who complete Level J will receive an engraved Kumon Book Plaque. Math Program Completion (Level O)/Reading Program Completion Program Completion is an obtainable long-term goal that will greatly affect the success of your students. At the end of the Reading program, students will be reading quickly and accurately, summarizing what the author is saying. In Math, students work up to Level O (differential calculus). By the time students reach this level, it will be easier for them to keep up with the busy pace of high school. Following “just right” guidelines and aiming for the end goal of making high school easy are the keys to making Kumon study successful. Upon completion of the Math Program students receive a commemorative program completion clock. Upon completion of the Reading Program students receive an engraved Kumon Book Plaque. Registered to Kumon North America, Inc. Kumon Basics 03/07 21 The Kumon Essentials The following list should assist Instructors in running their Kumon Center. A portion of this list will be familiar, and the remainder will be covered in more detail later. 1) Conduct a pre-enrollment interview with all new students. 2) Administer a Placement Test to new students and follow the Starting Point suggested by the Placement Test. 3) Set Progress Goals for all students, especially at the pre-enrollment interview. 4) Review Progress Graphs monthly and adjust Progress Goals when appropriate. 5) Accept full responsibility for lesson planning. 6) Adhere to SCT (in an individualized manner) when lesson planning. 7) Assign worksheets in sequence and do not mix Kumon levels. 8) Have students correct all errors made on their worksheets. 9) Record worksheet times and scores for all students (homework and class work). 10) Ensure class work is graded, and class work errors corrected, before students leave the Center. 11) Have Reading students read aloud at every Center visit. 12) Give guidance when necessary, but encourage students to complete and correct work independently. 13) Provide Feedback to students at frequent intervals. 14) Give Achievement Tests upon completion of each level. Aim for Group 1 and at least a Group 2 for results in Math, and accept Group 3 results as a minimum for Reading. 15) Communicate Achievement Test results and preview the upcoming level for students and parents. 16) Administer an Achievement Test for all in-coming transfer students. 17) Maintain complete and accurate student records. 18) Submit Report B on time each month. 19) Communicate regularly with parents verbally and in writing. 20) Provide documentation and student records to all out-going transfer students. Registered to Kumon North America, Inc. Kumon Basics 03/07 22 Realizing Each Child’s Potential The Kumon Method allows students to advance steadily at a comfortable pace dictated only by their ability and initiative. Each student’s individualized program is never compromised by the needs of a group or a prescribed teaching agenda. The first priority of the Kumon Instructor is to enable each and every student to perform and progress to his or her full potential, including advanced study whenever possible. Independent Learning One of the fundamental aspects of the Kumon Method is that it develops independent learning in students over time. A concept uniquely applied to Kumon, the term refers to a student’s increasing ability to learn new concepts by following the examples and solving the questions contained in the worksheets. Teaching students the life-long skill of learning on their own can only be accomplished if the Instructor is keenly aware of the need to develop this skill. Right from the first class session, Instructors need to gently remind students to read the examples and attempt to answer the questions on their own before asking for help. Another way to promote independent learning is to have students copy the examples on a separate piece of paper. Even having a separate grading table (as opposed to Assistants at each table) promotes self-reliance in students. It forces them to actually get up and ask a question. The end goal is to promote the development of self-reliant, capable students who are able to resolve problems independently. This skill needs to be developed for students to be successful in high school, college/university and the work force. The higher a student progresses in both programs, the more the worksheets require this skill to be in place. Conversely, independent learning does not mean that Instructors do not teach students. Sometimes, it may be necessary to provide hints and/or to teach concepts that the student cannot grasp through the worksheets. The ultimate goal of building independent learning skills in students is to create self-motivated learners. Students who are motivated by the love of learning will reap the true benefits of the Kumon method. These individuals will have the tools necessary to realize their own potential and become influential contributors to society. Registered to Kumon North America, Inc. Kumon Basics 03/07 23 Kumon Start-Up Manual Grading Kumon Worksheets Grading worksheets is a valuable activity for the Instructor. Performing this task helps Instructors become more familiar with the Kumon curriculum. It is also one of the quickest ways to get to know their students and the types of errors they make. Finally, grading worksheets provides Instructors with the opportunity to give specific praise when a student has done well. The following section discusses Kumon grading principles as well as specific guidelines on using correction ability to assess a student’s mastery of the material.that particular question. Registered to Kumon North America, Inc. Grading 03/07 24 Grading Principles Grading Principles 1) Use a red pen. Note The following table contains the Kumon Worksheet Grading Principles. When grading worksheets, use this chart as a reference tool. 2) Always use an Answer Book to correct worksheets for Levels 3A and higher in Math and 2A and higher in Reading. It is essential that grading be accurate and consistent. 3) Start at the last page of the assignment, grade the “b” side of the worksheet before the “a” side, moving towards the first page. This speeds up the grading process, because the score goes on the front of each page. 4) Draw a large circle (USA) or check mark (Canada) on each page that has no errors. If both the “a” and “b” sides of one page are correct, circle the “100” on the grading scale of the front page. 5) On the front of the first page of the assignment, indicate if there are corrections to be made within the set or whether the day’s assignment is correct throughout by summarizing: the grade for each page, the total time taken to complete the assignment and any specific comments about the student’s work that day. For each page marked 100%, use a dot or a dash. For all other pages, write the percentage score, ex. 90, 80, etc. It is also acceptable to abbreviate percentage scores by writing 90 as 9, for example. See example on p. 35-36. Registered to Kumon North America, Inc. Grading 03/07 25 Math 1) In Math Levels 7A, 6A, and 5A, there is no grading scale and worksheets are always graded 100%. Allow the students to place stickers or check marks in the box on each page to indicate successful completion. Because there are no errors to record for these early levels, it is very important to observe these students in class. Written comments are crucial in order to effectively plan for younger students. The comments should be as specific as possible. Ex: “Said 12 instead of 21". See the Junior Kumon Handbook as well as notes at the bottom of the worksheets in these levels for additional information on assessing student progress. 2) The grading scale for the Math program begins at Level 4A. If a student in Level 4A and above answers a problem incorrectly, place an “X” through the problem number. Do not correct the mistake for the student or indicate where, within the answer, the error is located. It is important that students find and correct their mistakes on their own. 3) Each “a” side contains a grading scale that converts the number of errors on the page into a percentage range. Circle the correct percentage range that corresponds to the combined number of errors on the “a” and “b” side of the page. 4) Once corrected, the “X” should be circled to indicate that the correction has been checked and is now correct. 5) If a question is incorrect after a correction attempt, a second “X” should be placed beside the first to indicate to the student that it needs another attempt. It will also indicate to an Instructor reviewing the work later that the student had difficulty with that particular question. 6) If a problem is skipped or incomplete, write a triangle “▲” over the number of the problem. A triangle tells students that while they may have completed most of the solution process, work must still be done before the problem is complete and correct. Each “▲” is counted as a full mistake in the grading scale, ex. if on A91a & b, a student gets “2X” and “1▲” you would circle ~80% to correspond to three errors. See example on p. 35. 7) If a student asks for assistance with a particular problem or concept, put an asterisk “*” or a slash “/” next to the exercise or example to indicate that assistance was given. This will help the Instructor assess the student’s strengths and weaknesses. Registered to Kumon North America, Inc. Grading 03/07 26 Reading Registered to Kumon North America, Inc. 1) The grading scale for the Reading program begins at Level 2A. Therefore, Reading Levels 7A – 3A are always graded 100%. Because there are no errors to record for these early levels, it is very important to observe these students in class. In addition to written comments, oral activity scores are crucial in order to effectively plan for younger students. Circle a 1, 2, or 3 on the first page of the student’s assignment to indicate the overall oral activity score. Use written comments to indicate specific concepts in need of attention or praise for good work on a specific exercise. For example, “Confused letters d and b”. See the Junior Kumon Handbook as well as comments on the bottom of the first worksheet of each set of these levels for additional guidance on assessing student progress. 2) If an answer in Level 2A and above is completely wrong, a full error should be indicated with an “X” through the problem number. Again, do not correct the mistake for the student or indicate where within the answer the error is located. Partial errors, such as spelling, capitalization, grammar or punctuation, as well as incomplete answers should be indicated with a triangle “▲”. See p. 28 for a more complete explanation of full and partial errors. 3) If there are multiple partial errors in an exercise, for example a spelling error and a missing period, mark the number of errors inside the triangle. However, only count one partial error for that exercise. The grading scale is designed for one type of error (full or partial) per numbered exercise. See example on p. 38. 4) To use the grading scale, count the number of full errors made on sides “a” and “b”. Locate the corresponding percentage on the “a” side, then subtract 5% for each partial error (remembering that only 5% can be subtracted for any number of partial errors per exercise) from the top row. (See “How to Use the Reading Grading Scale” on p. 30.) Grading 03/07 27 Reading 5) If a student is completing a question that contains more than one answer and the blanks are not numbered, and there are multiple mistakes, only one error should be taken off (either full or partial). There cannot be more errors than there are numbered questions per page. 6) When correcting True/False questions, do not mark which answer is incorrect. Instead indicate the error(s) at the start of the section. 7) Once corrected, the “X” and/or triangle “▲ ▲” should be circled to indicate that the correction has been checked and is now correct. 8) If a question is still incorrect after a correction attempt, a second “X” or triangle “▲ ▲” (depending on the type of error) should be placed beside the first to indicate to the student that another attempt is needed. It will also indicate to an Instructor reviewing the work later that the student had difficulty with that particular question. 9) If a student needs assistance with a particular exercise, put an asterisk “*” or a slash “/” next to the exercise to indicate that a hint was provided. This will assist the Instructor in assessing the student’s strengths and weaknesses. A comment about the student’s work may also be helpful. 10) An oral reading score of 1, 2, or 3 must be given for each in-class assignment along with a comment on the student’s fluency and comprehension. See the Assessment of Oral Reading Fluency on p. 30. Registered to Kumon North America, Inc. Grading 03/07 28 When Should You Use a ▲ Instead of an X? In the Math Program Note A ▲ in Math counts as a full error in the grading scale. • When students’ answers are illegible. • When students don’t follow directions. For example, in Level C when students write out steps even though the instructions say to write only the answers. • When word problems are incomplete. For example, when students omit the unit of measurement in Level B or do not write out their steps to the word problems. • When, in Level C and higher, the student forgets to write the remainder beside the quotient. • When fractional answers are not reduced to the lowest terms. • When the use of ‘=’ is incorrect. • When the student does not use the lowest possible LCM. • When a student leaves an exercise blank or does not complete a problem. • In a situation where a student have skipped an entire worksheet(s), place a triangle at the top of the page. It is advisable to have students time themselves while solving the incomplete page(s). Add the additional time taken to the original completion time. Note A ▲ in Reading counts as In the Reading Program • When students’ answers are illegible. -5% off the grading scale • When students make an error such as punctuation, grammar, capitalization or spelling. after full errors have been • When students leave part of an answer blank. deducted. Registered to Kumon North America, Inc. • In a situation where a student may have skipped an entire worksheet(s), place a triangle at the top of the page. It is advisable to have students time themselves while solving the incomplete page(s). Add the additional time taken to the original completion time. Grading 03/07 29 Defining Full and Partial Errors in the Reading Program Full Error • When the answer is wrong from a reading comprehension point of view. • When the student had a choice of answers and chose the wrong one. • In Levels FI/FII and higher, when specific key words are not included in the answer. • In Levels G and higher, when answers are overly wordy. See the Instruction Manual for more specific information about this. Partial Error • If the student has the right word, but it is spelled incorrectly. • When the student does not use proper punctuation. • When there is an error in grammar. • In higher levels, when the students’ answers are too vague even if minimum requirements for the exercise have been met. To use the Reading Grading Scale, count the number of full errors made on sides “a” and “b”. Then circle the corresponding number on the grading scale. Partial errors are each counted as –5% from the top row after full errors have been calculated. Partial Error: Student has the right word, but it is spelled incorrectly. Not an error: Although not the answer in the Answer Book, the word fits and is plausible. (The answer in the Answer Book is “spy”.) Full error: This is not the Answer Book answer, and does not match the sentence. Registered to Kumon North America, Inc. Grading 03/07 30 How To Use the Reading Grading Scale 1) The student has made one full error. The 90% should be circled. 100% ~90% ~80% ~70% 69%~ (mistakes) 0 1 2 3-4 5 2) The student has made 6 partial errors; 100% ~90% ~80% ~70% 69%~ (mistakes) 0 1 2 3-4 5 6 minor x 5% = 30%. Therefore the circled score will be 70%. 3) The student makes 1 full error and 1 partial error; 100% ~90% ~80% ~70% 69%~ (mistakes) 0 1 2 3-4 5 Count the major error first (90%), then deduct 5%. Therefore the circled error would be 80%. Registered to Kumon North America, Inc. Grading 03/07 31 Assessment of Oral Reading Fluency The following scores can be used to indicate a student’s oral reading ability: OR 1 — Reading demonstrates ALL of the following: • Reads fluidly/smoothly and with attention directed to understanding the meaning of what is read • Uses appropriate expression • Uses good inflection — changes tone of voice appropriately • Attends to punctuation OR 2 — Reading exhibits ONE or SOME of the following: • Lacking in expression or expression is somewhat inappropriate (e.g., descending intonation for a question) • Partial inflection — used in some places, not in others • Ignores some punctuation • Word substitution(s) that does not affect the overall meaning • Word reversals that are self-corrected • The full meaning of the text is not grasped because some attention is directed at getting through the text rather than on the meaning OR 3 — Reading is characterized by ANY of the following: • Monotone with an evident lack of comprehension • Reads mostly word-by-word • Reading is very hesitant or halting • Word substitution(s) that change(s) the meaning of the sentence • Word reversals, if not immediately self-corrected • No meaning is conveyed; it is evident the meaning is not grasped • Punctuation is ignored Registered to Kumon North America, Inc. Grading 03/07 32 Oral Reading Improvement Strategies As Instructors, what strategies can be utilized to help improve a student’s oral reading? • Give explicit instructions as to what the student needs to work on, e.g. punctuation, inflection. • Have the student re-read the worksheet. o The student may need to re-read the worksheet 2-3 times, if necessary. • Modeling o Read aloud to the student and then have them read back to you. • Have the student read from lower level worksheets in class and at home. • Increase the amount of oral reading during class. • Have the student read lower level books to practice fluency. • Schedule ‘Reading Only Days’ (Book Tracker Days) to increase both silent and oral reading. • Assign more Recommended Reading List books. • Encourage oral reading at home. o Have students read their worksheets out loud as they do them. o Have students read books aloud. You will need to assess whether the student should be moved back in the level/worksheets if there is no improvement in the student’s oral reading skills after trying these strategies for about a month. If their oral reading does not improve, students will struggle as they move forward, regardless of whether they have obtained good scores on previous worksheets. Registered to Kumon North America, Inc. Grading 03/07 33 Grading Miscellany • Students should be encouraged to work neatly, but sloppy answers should not be marked wrong unless they are illegible. • It is important for students to check not only the answers to problems, but the solution process as well. In mathematics, success at higher levels requires students to be efficient as well as accurate. If a student is habitually completing his or her assignments too slowly, check the solution process. Is the student using the most effective technique to solve the problem? • When grading Math Levels E and F, check that students are using the correct denominators and factors (listed in the Answer Books). • After checking students’ answers and finding mistakes, make sure that the students are reading the instructions and following the examples. • When writing “100” on a worksheet, be sure that the “100” is very large. Two inches is a good size. • It is important to indicate on the first page of a set whether the entire set was perfect or if there is at least one error inside the set. Stickers for corrections are also available from the distribution center as a chargeable item. Registered to Kumon North America, Inc. Grading 03/07 34 Math Grading Sample (Canada) Level A — No errors (100% can be indicated with a circle or check mark) (USA) Registered to Kumon North America, Inc. Grading 03/07 35 Math Grading Sample (continued) Level A — with errors, summarization, and a comment Level 5A — Even though the student has gone outside the path, the worksheet should still be graded 100%. Math Levels 7A–5A should always be graded 100% and include any relevant comments. Registered to Kumon North America, Inc. Grading 03/07 36 Reading Grading Sample Level 2A 61a — No errors with an oral reading score and comment (100% is indicated with a large circle or check mark.) Level 4A 41a — Reading levels 7A–3A worksheets are always marked 100% but need and Oral Activity Score and a relevant and specific comment. Level 2A 62 a & b — Three full errors. Registered to Kumon North America, Inc. Grading 03/07 37 Reading Grading Sample (continued) Level 2A — Two partial errors Registered to Kumon North America, Inc. Grading 03/07 38 Reading Grading Sample (continued) Level AII — Two partial errors in one exercise Registered to Kumon North America, Inc. Grading 03/07 39 Home Correcting Parents can be encouraged to take a more active role in their children’s Kumon study through home correcting. Parents who home correct use an Answer Book provided by the Instructor to grade their children’s homework assignments daily. The students should then correct their mistakes at home before completing the next assignment. The advantages of home correcting • Parents, by checking work daily, can help their children establish a Kumon routine by ensuring that work is completed daily. • Students can correct mistakes immediately, thereby preventing the same error from being repeated over consecutive days. • Parents have an opportunity to learn more about Kumon and their children’s progress by being more closely involved. • Parents have increased opportunities to encourage and praise their children. • Home correcting must be supervised closely by the Instructor to ensure that it is working in the best interest of all involved. When home corrected work is submitted to the Instructor, it must be confirmed that it has been properly graded, and that all corrections have been completed. If there are repeated instances in which this is not the case, discontinuing home correcting or holding a meeting with the parent should be considered. Other home correcting issues to watch for • An unwilling parent may not do a good job. Parents can be given the option of home correcting; they should not be forced. • If home correcting is causing arguments or tension between parent and child, it should be discontinued. • If students are moving into advanced work, an Instructor should be sure that the parent is not over-teaching the child at home. This is not a role that parents should have to take in Kumon. • To implement home correcting from the first day, it is important that enough Answer Books be prepared for parents. • It is easier to promote home correcting from the start, rather than introducing it later on. Registered to Kumon North America, Inc. Grading 03/07 40 Advanced Corrections and Correction Ability The correction process in Kumon enables students to learn from their mistakes. In Kumon, students must correct each worksheet until 100% has been achieved prior to advancing to new concepts. In some cases, the reason for a student’s errors may elude both the Instructor and the student. In these instances, an Instructor may feel the need to provide a hint to the student. Common hints • Emphasize that it is okay to “guess” at the solution process. Sometimes a student may have an idea of the solution but lack the confidence to try it. • Ask the student to explain how he arrived at his answer. (This works for either Math or Reading.) • For Math difficulties, have the student solve the problem while the Instructor observes. • If a student still cannot find the solution, refer back to any relevant examples. • Only after referring students to examples and encouraging them to correct errors on their own should the Instructor explain the correct solution. However, this is a clear indication that the assignment should be repeated. These encounters will help the Instructor check if students are at the “just right” level. • Remind students of the grading system so that they have an idea of the type of error for which they are looking. • Train students to review their work and change only the part of the answer that is incorrect. Registered to Kumon North America, Inc. Grading 03/07 41 • For reading comprehension difficulties, encourage students to re-read the passage to find the answer. Sometimes students have skimmed over the passage to save time, and need to read it again more closely. If they still don’t understand, try having them read the passage aloud. • In some situations, encourage students to re-read the question or the directions to better understand what is being asked. Students may have attempted to complete an exercise without reading the directions. If students seem unsure of what the question is asking, ask them to try to rephrase the question in their own words. • If students have trouble identifying a grammatical error, it often helps to have them read their own answer aloud. In most cases, they will be able to “hear” their own error. Registered to Kumon North America, Inc. Grading 03/07 42 Kumon Start-Up Manual Enrolling Students Pre-Enrollment In order to enroll formally in Kumon, a student’s family first goes through a pre-enrollment process. This pre-enrollment process lays the foundation of understanding about the Program and the commitment required of the family and student to make the experience a success. The pre-enrollment process can be divided into three sections: 1) Initial Contact 2) Parent Orientation 3) Pre-Enrollment Interview Each section is crucial to enrolling and retaining students. The parent’s first impressions of the Instructor and the Center come not only from the word-of-mouth advertising that may have piqued the family’s interest in Kumon but also from their first direct contact with the Instructor, the formal presentation of the Program, and the discussion of individual observations of the students and goals. The key to success throughout the process is timely and effective COMMUNICATION! It is important to be as thorough as possible, both when listening and when speaking. Registered to Kumon North America, Inc. Enrolling Students 03/07 43 Goals when pre-enrolling students should be: • To create a positive and professional impression with parents. • To find out from the parent and child if Kumon suits their needs and expectations. • To explain the Kumon Math and Reading Programs and their benefits as thoroughly and enthusiastically as possible. • To enroll students who will stay enrolled for a significant period of time by helping them understand that Kumon is designed not just to catch up to grade level but to go beyond the grade equivalent. 1) Initial Contact Helpful Hint Return all calls within 24 hours. Your business depends on it! First contact with a potential student is most often in the form of a phone call or walk-in by a parent. The value of this initial contact is so great that Kumon has specific requirements related to it. Kumon Phone Requirements and Suggestions: • Must have a separate, non-cellular business line for your Kumon business.* • Must utilize a professional answering system — an answering machine or message — service used exclusively for the Kumon Center. • Have a clear message that briefly introduces your Kumon Center, including class and business hours, days, and location of operation. • Keep a pad of paper and calendar by the phone for recording information and setting up appointments. From the very first phone call, it is important to sound professional, knowledgeable, and courteous. A parent should feel comfortable asking questions and the Instructor should be as thorough as possible in his/her responses. If a call is received at an inconvenient time (e.g. during class), politely ask to return the call at a more convenient time. *It is advisable to turn off the ringer of the telephone during class times or to have an Assistant responsible for answering calls during class times. Registered to Kumon North America, Inc. Enrolling Students 03/07 44 Handling Parent Inquiries Every parent inquiry represents an opportunity to expand business and bring Kumon to more students. Parent inquiries result from the investment of marketing resources and referrals generated through the Instructor’s hard work. Parents call Kumon because they feel their children need something that Kumon can provide. Never treat a call lightly or squander the chance to expand the Center’s enrollment. Be polite. Listen patiently to the caller. Answer all questions and take down all pertinent information, but remember that the goal is to get them to attend a Parent Orientation. It is not possible to enroll a family over the phone. Be prompt. Return all phone calls within 24 hours. It demonstrates to parents that the Instructor appreciates their interest in Kumon, thinks they are important, and cares about them. Promptly returning telephone calls builds trust and a reputation for reliability. A prompt response may also minimize the likelihood the parent seeks out another option. Be professional. Keep a parent inquiry log near the telephone. Only the Instructor or trained Assistant should answer the Kumon business line. The Inquiry Log in this section can be used as a guide to ensure all basic information is gathered about each caller. Be prepared. The Instructor has to be able to put on his/her Kumon “hat” at any given moment. Always be ready to smile, listen and explain why Kumon is the world’s best system of education. It is advisable to have regularly scheduled Orientation and Pre-Enrollment Interview times, as this will make it easier to draw the caller to the Center. Remember: The goal is to make an appointment for a Parent Orientation, Placement Test, and Pre-Enrollment Interview. Only by visiting the Center can parents observe the Kumon environment, review the curriculum, speak with other parents about their Kumon experiences, and gain a clearer understanding of the service Kumon offers. Registered to Kumon North America, Inc. Enrolling Students 03/07 45 Initial Inquiry Checklist Helpful Hint The goal of the initial conversation is to make an appointment for Parent Orientation and Placement Testing! ❑ Ask about the potential students (ages and needs). The parent needs to feel their children are important. • How is your child doing in school? • Is your child involved with any after-school activities? • When and why did you start looking for a supplemental education activity? ❑ Provide a brief summary of Kumon: • goal is to build better learners • subjects of focus are math and reading • not a tutoring program but an independent learning program • helps students learn not with textbooks, but with ability-matched Kumon Worksheets • effective as a remedial or enrichment program • uses individualized testing to determine the starting point of study based on the student’s ability regardless of age or grade level — students usually start below grade level in order to review and to build concentration and confidence • focused on the development of “the whole child” • offers semi-weekly sessions with short assignments each day at home on non-Center days • has about 50 years of experience and successes • the largest private learning program in the world • in over 40 countries with over 4 million students currently enrolled ❑ Invite the parents and their children to the Center for Parent Orientation and to take a free Placement Test. • Take the name and phone number in case the appointment has to be rescheduled. • Request the street address (and e-mail address as desired) if there is time to send reminders or literature prior to the orientation and testing. • Direct the parent to the Kumon website to learn more. ❑ Ask how they heard about Kumon and the Center, so that marketing strategies can be assessed. ❑ Thank the parent for calling. ❑ Note any intended follow-up action. Registered to Kumon North America, Inc. Enrolling Students 03/07 46 INQUIRY LOG* Date: Potential Student’s Name: Age (DOB): ( / / / Inquirer’s Name (relationship to student): M / F ) / Grade: Phone: General Information (school performance, interests, outside activities, etc.): e-mail: Other/alternative: Misc. Notes: Heard about Kumon… Home Address: Attending PO on: / / Testing on: / / Send literature? Y / N — home — e-mail Provide reminder? Y / N — home — e-mail Additional comments: Registered to Kumon North America, Inc. Enrolling Students 03/07 47 2) Parent Orientation Overview The Parent Orientation is the Instructor’s opportunity to give parents a detailed description of the Kumon Program. It also serves as a personal introduction to the Instructor and the Center. • Parent Orientations may be done for a group or individuals. o If the Orientation is done for a group, appointments will need to be made for Placement Tests and the Pre-Enrollment Interview on a later date. o If the Orientation is one-on-one, the Placement Testing and Pre-Enrollment Interview can be done directly after the Orientation (or can be scheduled for a later date). • The Orientation is given for parents and may also include students who are old enough to understand the content. • Regardless of format, all Parent Orientations must be conducted outside of class hours so that proper attention may be given to students during class. • Orientations are often conducted on an “as needed” basis in the early stages of Center operation; however, it is generally more efficient to schedule a routine time — e.g. once a week or once a month — to conduct Parent Orientations once a solid student base and the Instructor’s own confidence with the delivery of the information have been established. *More detail regarding the structure and content of the orientation is also included later in this section. Registered to Kumon North America, Inc. Enrolling Students 03/07 48 Parent Information Folder Instructors should provide parents with information to reference during the orientation and to take home with them at the conclusion of it. This “Parent Information Folder” can also be used in the case of “walk-in” inquiries or as a mailing if there is a fair amount of time between the initial (phone) inquiry and the next scheduled Orientation. Hence, it is advisable always to have several of these folders on hand. The folder might include: • Enrollment Brochure* • Enrollment Questionnaire* • Table of Learning Materials (for both subjects)* • Center Newsletter • Straight Talk* • Self-Introduction • Explanation of Center Procedures and Policies • Your Business Card* *These items are available as chargeable or non-chargeable items from Kumon’s distribution warehouse. The Self-Introduction, Explanation of Center Procedures and Policies, and Center Newsletter will be center-specific and will be prepared by the Instructor. Samples of the Self-Introduction and an Explanation of Center Procedures and Policies are included in this section. Samples of Center newsletters are available in the Operations Manual, and templates are available on iKumon once the Franchise Agreement is signed. Registered to Kumon North America, Inc. Enrolling Students 03/07 49 Self Introduction This handout introduces the Instructor to the families. It should highlight the Instructor’s background, training, and qualifications as a Kumon Instructor. It is also an opportunity to express belief in the Kumon Method and passion for helping children through the implementation of it. Any information about the Instructor that may help the families better understand Kumon should be included. The Explanation of Center Procedures and Policies This handout should include all pertinent information regarding Center days and hours, phone numbers, procedures for students, and tuition collection information. During the Pre-Enrollment Interview, every point on the handout should be reviewed with parents and students. It is important to ensure that each and every policy is fully understood. Registered to Kumon North America, Inc. Enrolling Students 03/07 50 (Sample of Self-Introduction) Welcome to the Riverview Kumon Center! My name is Jane Smith, and I am your Kumon Instructor. I was born in the Riverview area and have lived in the community most of my life. I have a teacher’s certificate from SouthWest University and have taught at Riverview Elementary for eight years. During my time as a teacher, I learned about the Kumon Math and Reading Program as I saw several of my students become involved in the program. They were achieving great results in their schoolwork and displaying more confidence overall. I enrolled my own children in the program and have seen it work wonders on their math and reading comprehension skills, academic confidence and study skills as well. I was so impressed with the program that I trained to become a Kumon Instructor myself and opened this Center five years ago. Since then, I have seen countless children achieve incredible results with Kumon. I am very proud to be able to offer this service in my community, and I look forward to working with your children. Kumon is a real team effort. In order for the program to work, the student, parents and Instructor all have to work together. Please feel free to ask questions about any aspect of your child’s progress. During busy class days, I may ask if I can call you after class so that I can focus on the children in class and so that we can speak without interruption, but I do want to hear from you! Registered to Kumon North America, Inc. Enrolling Students 03/07 51 (Sample Explanation of Center Procedures and Policies – page 1 of 2) Riverview Center The Center is open for class from 3:00 – 7:00 p.m. on Mondays and Thursdays. Students not enrolled in Junior Kumon can come to the Center at any time during that period; students in the Junior Kumon Program will need to come during their assigned time slot. Please allow for at least 30 minutes in the Center for each subject. (This means that single subject students should arrive prior to 6:30 and dual subject students should arrive prior to 6:00. If you ever have to miss a class, please contact me at (555) 555-5555 prior to class time so that we can make alternate arrangements for you to collect your Kumon work. The Kumon classroom has to be a quiet study area so that everyone can concentrate. Please work quietly, and do not disturb other students. Brothers, sisters and parents are asked to stay in the waiting area. Center Routine for the Student 1) Say “Hello” to the Instructor. Make sure to ask her any questions you have about the homework you completed! 2) Pick up your class work and new homework from the student file bin. 3) Put your new homework in your Kumon homework holder to take home. 4) Put your completed homework in your plastic file and take it to the assistants to be reviewed or graded. 5) Find a seat. If you have any corrections from last week, do those first. 6) Do you know your goal for today? Begin your classwork. Remember to write your name and your start and finish time. 7) When you are finished, place your classwork in the bin marked “classwork” or give it to an assistant to grade. 8) While waiting for your work to be graded, you can begin your second subject of classwork or you can challenge the number board, read a book, or do flashcards. 9) Next, correct any mistakes on that day’s class work and on any homework that was reviewed by the assistant during class. 10) Check out with your Instructor to discuss your completed work and what’s coming up. 11) Say “Good-Bye”. Registered to Kumon North America, Inc. Enrolling Students 03/07 52 (Sample Explanation of Center Procedures and Policies – page 2 of 2) Kumon of Riverview – Center Policies Tuition is $90 a month for Math and $90 a month for Reading, payable no later than the first class of every month. You may pay by check or through automatic electronic payments. Additional payment options are also available, with incentives for prepayments. Those paying by check will receive a tuition reminder at the end of each month. There are no partial month payments. Please be aware that even if you miss class, the tuition for the whole month is due, as worksheets and Instruction will be provided throughout the month. If you have to be away from the Center, I encourage you to take Kumon work with you, to avoid breaking your child’s Kumon routine. If you let me know in advance, I will gladly prepare assignments to take with you. If you do need to take a more significant break from Kumon study, up to two consecutive months can be taken off from Kumon without penalty. However, after more than two months absence from the program, your child will need to re-enroll and be re-tested, which will involve paying the registration fee again. Prolonged or frequent absences will also adversely affect your child’s progress. For all these reasons, please be sure to discuss with me any plans you have for temporarily discontinuing your child’s Kumon study. Much of the information that I distribute to parents is sent through the Kumon student, so please check with your child after every class to see if there is something for you with their homework. I will send out progress reports on your children every month for the first three months, and every six months thereafter. In the meantime, please never hesitate to ask questions, share concerns, or generally let me know how everything is going. And, if you would like to schedule a conference at any time to discuss your child’s progress in more detail, please feel free to call me to make arrangements. As mentioned earlier, your child’s success hinges upon all of us working together! Registered to Kumon North America, Inc. Enrolling Students 03/07 53 The Parent Information Package Kumon has designed a complete Parent Information Package designed to aid the Instructor when explaining the Kumon Program to parents. Included in this package are: • a detailed “Parent Orientation” presentation • a DVD which provides a parent’s perspective on Kumon study • a comprehensive Guide to the Kumon Program intended for distribution after a student enrolls, and • materials for the ongoing post-enrollment period. The Parent Information Package provides a complete and cohesive explanation of the Kumon Program from orientation through various stages of enrollment. Registered to Kumon North America, Inc. Enrolling Students 03/07 54 Parent Orientation The Orientation materials are available in two different formats: a Flip Chart presentation or a PowerPoint presentation on CD. By walking parents through this presentation, an Instructor will cover all the important features of the Kumon Program, thereby giving the parents a stronger base of understanding. LET YOUR CHILD AMAZE YOU Kumon. A Different Kind of After School Learning Program. • The Flip Chart pages are laminated and are contained in a presentation binder. This allows each Instructor to change the order of the slides to best suit the particular Center and individual presentation styles. • The PowerPoint presentation can be saved as an editable document, and hence also allows the sequence of the slides to be changed to suit one’s needs. Following is a model script for the Parent Orientation Presentation. Instructors should become familiar with the presentation before attempting to deliver it. As one becomes more comfortable with the presentation and gains more personal experience with individual students in the Center, analogies and anecdotes can be added in order to personalize the presentation and allow one’s passion to be displayed. Instructors should also invite questions and participation from the audience as a way to assess preconceived notions, maintain attention, and gauge understanding. Registered to Kumon North America, Inc. Enrolling Students 03/07 55 Sample Script (Please reference the presentation — in either format — as you review the script.) Intro Good Afternoon, and welcome to the _____________ Kumon Center. I’m Instructor _______ and I’m very happy that you’ve joined me today. Over the next 45 minutes or so, I’d like to give you a very brief overview of the Kumon Method, share a video of Kumon parents talking about their experiences with Kumon and finally, give you an opportunity to ask me any questions about Kumon or the ____________ Kumon Center. Although we work on the “Math” and “Reading” aspect of our tag line, our real intention is the “Success” of your child in school, after school and in the years to come. The beauty of Kumon is that it is so much more than a Math and Reading Program! Kumon is a long-term approach that will help your child become a better learner overall, not just get through the next academic challenge. Slide 1 — WHY IS KUMON SO DIFFERENT? By the end of this presentation, I would like to have you understand that Kumon is a different kind of after-school learning program. Kumon doesn’t want to JUST help your child succeed; we want to create a better learner … for success in LIFE! Slide 2 — WHAT IS A BETTER LEARNER? In essence, a “Better Learner” is someone who realizes that they CAN do this, and they can do it themselves, and — once they have done it — asks, “What’s next?” Registered to Kumon North America, Inc. Enrolling Students 03/07 56 Slide 3 — KUMON WILL TRANSFORM YOUR CHILD INTO A BETTER LEARNER WHO CAN… In Kumon: • A better learner is a student who has enhanced independent learning skills. What that means is that he/she is capable of learning independently, setting his/her own goals and being responsible for his/her own learning. The most important aspect of this is independence — I know how to add fractions, but that doesn’t help your child. It’s more important that your child knows how to add fractions when I am not around! • A better learner is a child who retains what he learns so that he can apply it to the next concept. Our curriculum, because it introduces only one concept at a time, enables the child to lock in their knowledge of the concepts encountered so that he can continue to build deeper levels of knowledge on a solid foundation. • A better learner is a child with confidence – a child who looks at new work and says, “I think I can do this, let’s give it a try!” Better learners are always looking for new challenges... at school, sports, music, everywhere! Slide 4 — A REAL TRANSFORMATION. A DIFFERENT APPROACH. Kumon really is different. • We are NOT tutoring in the traditional sense. We want to focus not just on getting your child through the next test at school, but on equipping him/her for life. We want your child to be a confident, independent learner who realizes his ability to learn on his own — not just when a tutor is beside him. Thus, Kumon aims to provide a long-term solution. • Additionally, our curriculum is unique. Kumon does not necessarily follow your school’s curriculum. It has been designed to allow your child to master various topics based on his/her own needs for review and ability to learn new concepts. This enables students to develop independent learning skills and to gain confidence as they master one key concept at a time. Registered to Kumon North America, Inc. Enrolling Students 03/07 57 • At Kumon we focus on the core skills of Math and Reading that your child will need to complete the Kumon Program. For example, the Math Curriculum focuses only on those skills that your child needs to master in order to reach Calculus. Likewise, the Reading Curriculum supports our goal of reading comprehension and provides exercises which focus on that goal. • Another Kumon difference is that one of our key goals is advanced study. What that means is that we want our students to see new material in Kumon before they see it in school. Why? Well, at Kumon, we are not limited to the traditional school year of September to June; nor are we limited to the amount of material that needs to be covered during that time. In Kumon, if your child needs to practice a difficult concept for two weeks in order to really understand it, we can do that. If your child understands a concept the first or second time through, we can move on. In Kumon, your child’s progress is not defined or restrained by the rest of the class. This is what makes Kumon different, and different is better. Slide 5 — THE KUMON METHOD Now that I’ve told you what we want to do, let’s spend a few minutes learning HOW we can accomplish our goal of making your child a Better Learner. Slide 6 — CORE ELEMENTS OF THE KUMON METHOD There are some core elements of the Kumon Method that are crucial to your child’s success. We begin with a solid starting point, and then set goals with your child. As your child works at his/her own pace, he/she will learn in gradual steps through daily practice. This locks in their knowledge and then allows us to set more lofty goals and the cycle begins again. This continuous cycle helps us build a Better Learner. Let’s look at these key steps one at a time. Registered to Kumon North America, Inc. Enrolling Students 03/07 58 Slide 7 — CORE ELEMENTS: SOLID STARTING POINT Most parents are surprised by the materials their child is first assigned when they begin the Kumon Program. It is imperative that you understand that the starting point is NOT indicative of your child’s ability level. It IS, however, the place in our curriculum where your child’s knowledge is absolutely solid. It is the place where your child can complete the work quickly, accurately, without difficulty and completely independently! We start students at this in order to fill in any “knowledge gaps” that may have occurred in your child’s learning curve up to now. Remember when Bobby had the chicken pox and had to miss more than a week of school? How about when Suzie’s Grandma came to visit and she didn’t go to school for a few days? What about all those afternoons that your child had basketball tournaments and missed classes? What if the class studied borrowing from zero or irregular verbs at that time? Or what if your child was in class but didn’t quite “get it” when a topic was covered too lightly? Although your child may have “caught up,” he may have small gaps in his learning that might cause problems down the road. The solid starting point ensures that we fill in all those gaps and build a perfect foundation for your child on which to build more skills and to progress soundly through more difficult material. Remember that this is only the first step, but it is an important first step in making your child a Better Learner! Slide 8 — CORE ELEMENTS: SET GOALS AND WORK AT YOUR OWN PACE As difficult as the starting point may be to understand, allowing your child to work at his/her own pace from the very beginning is also very difficult to do. As parents, however, you can empower your children to assess for themselves how well they know the material they are studying as they begin to encounter more difficult work. Part of my job is to know how well they should know something in order be successful later on. So, at every class, I will meet with your child to see how he/she did on his/her work, to set a goal for the next few days, and to make a mutual decision as to whether we should move on or review. If your child is confident in his/her own abilities and sets his/her own goals, he/she will take more ownership of his/her work and be motivated to continue. This will allow your child to build trust in his/her own skills and in the Kumon Method and will adequately prepare him/her for what’s to come… even greater success! Registered to Kumon North America, Inc. Enrolling Students 03/07 59 Slide 9 — CORE ELEMENTS: LEARN ON YOUR OWN IN SMALL, GRADUAL STEPS We want your child to advance in Kumon at a gradual pace. This will allow him/her to learn independently, and to be challenged to the appropriate degree. With this gradual, individualized pace, your child will be able to develop the ability to learn independently. With this gradual pace, your child will learn all the skills he/she will need to progress smoothly in the Kumon Method. Without this gradual pace, your child will get frustrated and could fall behind or be bored. With this gradual, individualized pace, your child will learn independently, move ahead when ready, review when necessary, and be confident at each step along the way. Slide 10 — CORE ELEMENTS: PRACTICE EVERY DAY The old adage, “Practice Makes Perfect,” applies perfectly to Kumon. Practice makes perfect in sports, in music, and in Kumon. Practice makes your child confident, allows your child to experience real success, maximizes the depth of understanding, and helps your child maintain momentum with their studies. These everyday victories will motivate your child to set higher goals and continue to strive for greater successes. Slide 11 — CORE ELEMENTS: LOCK IN KNOWLEDGE THROUGH REPETITION In Kumon, repetition is not a bad word! It is not punishment; it’s an opportunity. It’s a “do over”! Repetition allows your child to truly master the material as opposed to just learning the surface. It ensures that your child will remember what he/she has learned and that he/she will then be able to apply this learning to something new. All these core elements — starting point, goals, gradual steps, practice, and repetition — work together to build Better Learners! Slide 12 — THE KUMON CURRICULUM Now I’d like to spend some time telling you about our Curriculum. I already mentioned that it was unique and focused on calculation and comprehension concepts, but I want to tell you a little more. Registered to Kumon North America, Inc. Enrolling Students 03/07 60 Slide 13 — KUMON CURRICULUM Both our Math and Reading Programs are designed for students from the pre-school through post-secondary school levels. Under my careful supervision, our students advance through this wide range of topics by doing our worksheets. Each new concept is introduced with examples which guide the student to advance from easy to more challenging work. This approach encourages students to learn independently, to master their work and to apply what they have learned to new concepts. This system locks in knowledge, not just for next week’s test, but for a lifetime. Please refer to the Table of Learning Materials for Math and Reading for a detailed look at our curriculum. Slide 14 — THE KUMON EXPERIENCE It is very important that you understand that because Kumon is so different, it demands a different type of commitment from you and your children as well as from me. Slide 15 — HOW STUDENTS TAKE CHARGE OF THEIR LEARNING At Kumon, we really want students to understand that they are in the driver’s seat — that they are responsible for their own progress. Students come to the Center twice a week to have their completed homework assessed and recorded. They also complete an in-Center assignment for 20-30 minutes per subject at each class session. They have the opportunity to correct immediately any mistakes they may have made and to have a Feedback conversation with me to determine how we should proceed. Based on our mutual decision, they will be given new homework assignments to complete over the next few days. Registered to Kumon North America, Inc. Enrolling Students 03/07 61 Slide 16 — HOW INSTRUCTORS ASSURE YOUR CHILD’S SUCCESS As a Certified Kumon Instructor, I have been trained by Kumon to assign the Kumon Worksheets in accordance with the Kumon Method. This means that I know what materials your child needs to master in order to be successful in the later parts of the Kumon Program. I take full responsibility for the lesson planning of all the students in the Center and I fine tune the plan in collaboration with your child. Parents, I am always keen to talk to your about your child’s progress — I love sharing good news! However, I respectfully ask that you make an appointment for these discussions outside of class hours. This way, I can give students my full attention during class time, and when we do speak, I can give you my full attention. Slide 17 — HOW PARENTS BECOME PARTICIPANTS IN THE PROCESS Being an active Kumon parent is a crucial role in the success of your child. Not only do you have to bringing him/her here twice a week, but you must commit to being his/her cheerleader and coach! Equally important is your patience and dedication to the success of your child. To begin, we ask that you help your child establish a regular “Kumon time” at home that fits into your child’s (and family’s) schedule. Your child may need a few reminders to do his Kumon, and you’ll be the one doing that too. Having the opportunity to correct mistakes before moving on to new work is the best way to have your child progress smoothly through the Kumon program. At the Center, we can provide this opportunity, but at home, this will be your responsibility. We will give you an answer book as well as some guidance on how to grade, and you will spend about five minutes an evening investing in your child’s progress. The critical part of this process though is that your child corrects any mistakes immediately (and before attempting the next homework assignment). Registered to Kumon North America, Inc. Enrolling Students 03/07 62 The most important role you will play for your child, however, is that of cheerleader. Doing Kumon worksheets every day takes commitment — I know because I do worksheets every day too! At times your child is going to get tired, and this is where your encouragement will keep them going! Remember, you are the parent. You know that whatever today’s hurdle is, it is only a small one on the road of life. If you cannot help your child overcome the small challenges, how will they manage the really big ones later on down the road? Slide 18 — ALL ABOUT KUMON Now let me tell you a bit about our history. Kumon is not a thing, it is a person. A parent, just like all of you sitting here, was concerned about his son. This father’s name was Toru Kumon. To address the concerns he had for his son, Mr. Kumon created a few home-made worksheets and had his son complete them each day. Mr. Kumon’s advantage was that he was a high-school math teacher and knew what skills his children would need to succeed in classes like the ones he taught. He also saw how the right approach to learning would help a child in the grander scheme of life. In fact, Mr. Kumon once said, “Teach a child fractions and he succeeds at fractions. Make a child a better learner and he succeeds at life.” Slide 19 — OUR HERITAGE Helping only his own child was not enough for Mr. Kumon. He wanted to help ALL children to become Better Learners, and so he began to make worksheets for his son’s friends and schoolmates. These home-made learning materials are the basis of today’s worksheets that your child will study. Slide 20 — OUR PRESENT. OUR FUTURE. OUR DIFFERENCE. And now, the Kumon Method that was developed by a father to help his own son in his own home is helping more than four million students in over 40 countries around the world! Nearly a half-century ago, Mr. Kumon created a learning method that is today, the largest education program in the world. Registered to Kumon North America, Inc. Enrolling Students 03/07 63 Slide 21 — HOW TO ENROLL IN KUMON If you still are not sure if this is the right fit for your family, there is no cost to explore whether you want to enroll in Kumon. If you want to learn more, please sign up for free Placement Testing. Once your child takes the tests, I will review the results, create a progress goal, and then meet with you (and your child) to discuss the path I would anticipate your child could take and the commitment required to stay on it. Only after that discussion, if you decide to enroll in Kumon, would you pay a one time enrollment fee of $____ and tuition of $____ per subject per month thereafter. We offer various payment plans which can also be discussed at that time. Slide 22 — KUMON IS DIFFERENT Remember that Kumon’s singular focus is to help children become Better Learners for life — not just to get through the next test or this year in school. Kumon is a unique method that works. It has worked for millions of students world-wide for the past 50 years. But Kumon will only work for you and your family if you are committed, patient and willing to work… but all the work will be worth it, if your child can be a Better Learner for life! “Better Learner” DVD This 6.5 minute video further emphasizes the importance of parental involvement, from a parental perspective. It offers a glimpse of how Kumon impacts both the student and the parent and how it fits into a family’s daily routine. This DVD can be used at the conclusion of the Parent Orientation presentation to enhance a family’s understanding of how Kumon works, its benefits, and how to fit it into a busy schedule. Registered to Kumon North America, Inc. Enrolling Students 03/07 64 3) Pre-Enrollment Interview Overview Whether an Instructor opts to conduct group orientations or meet individuals in a one-on-one setting, it is important for the Pre-Enrollment interview with each family to be one-on-one. This is the time to determine: • if Kumon is right for the family, and • if the family is ready for Kumon. Giving due attention to the topics below will help the Instructor and the family to make these determinations. The Pre-Enrollment Interview is based on the following: 1) Reviewing the Placement Test & Observations* 2) Reviewing the Enrollment Questionnaire 3) Determining the Starting Point* 4) Creating the Progress Goal* The Pre-Enrollment interview includes: 1) Explaining the Starting Point and Future Levels 2) Answering Parent and Student Questions 3) Confirming Parent and Student Commitment The Pre-Enrollment Interview may lead to Enrollment, which would include: 1) Completing the Application Materials* 2) Reviewing the Logistics of doing work at home 3) Collecting the Initial Fees* * These items are covered in more detail in other sections of this manual and/or the Operations Manual and will also be explained further during Training. Registered to Kumon North America, Inc. Enrolling Students 03/07 65 Reviewing the Enrollment Questionnaire The Enrollment Questionnaire is a valuable tool in helping students get the most out of their Kumon study, as it will help an Instructor understand the expectations of the parents and the students. Explaining the Starting Point and Future Levels Make sure parents and students know the Starting Point. Explain how it resulted from the Placement Test and how it is incorporated into the Progress Goal(s). Be prepared — the Starting Point surprises most parents! However, it is important to remind them of the benefits of this crucial aspect of the Kumon Program. Direct their attention to where the student will be as a result of this solid start. Show the Progress Goal to the student, and discuss the material that the student will be studying in the future, so that the student and parents know what they can look forward to and that there is a plan to help the child progress. Be sure to reference other materials — e.g. the Table of Learning Materials and the worksheets themselves — when explaining the Progress Goal so that it will have more meaning to both the student and parent (and the spouse at home). Remind parents that children often begin to do better, even before they reach “grade level” in Kumon. Registered to Kumon North America, Inc. Enrolling Students 03/07 66 Answering Parent and Student Questions Samples of some questions that might be asked during the Pre-Enrollment Interview are included on the upcoming pages. Instructors must be prepared to answer these questions, and to anticipate others. Remember that every question asked is an opportunity to explain Kumon further and to gauge a parent’s understanding and commitment. Answering parent questions also provides valuable experience! Following are some general tips to keep in mind when answering parent questions: • Encourage parents to ask questions and thank them when they do! (Not all parents will offer conversation. Some parents just leave with misconceptions or misunderstandings.) • Find the real (sometimes unstated) problem — e.g. A parent might say that his son hates math, when, in fact, school work is just too difficult because of gaps in learning and built-up fear and frustration. • Respond to the situation and particular parent and student; speak in specifics, not generalities — e.g. Use names and reference previously shared information. • Focus on positives — e.g. Explain what you CAN do, not what you CAN’T do; what you ARE, not what you AREN’T; what Kumon offers, not what others do not. • Use the length/depth of the question as a guide to how lengthy/deep an answer should be. — e.g. If a parent asks a thorough question, he/she is likely not looking for a simple “Yes” or “No” answer. • Be careful not to over-promise. It is important to get to know a particular family and student over time and through observations — not just through a couple of conversations. • Use materials/tools to help explanations — visuals will aid understanding. • Confirm that the question that was asked has been answered to the parent’s satisfaction and that the parent or student understands the answer — e.g. Ask him/her to reiterate what you said. • Have confidence! Having confidence in the Method will allow confidence to be passed to the parents — e.g. If we have conviction about the starting point, so too will the parents. Registered to Kumon North America, Inc. Enrolling Students 03/07 67 Ask the parent and child what they think: • Do they understand the reason for the starting point? • Do they understand that it may take 6–12 months to reach grade level? • Do they understand the idea of repetition based on speed and accuracy? • Do they understand that Kumon is a daily program, 365 days a year? • How much time will they have for Kumon? (The Enrollment Questionnaire will help show their other activities and homework workload.) Persuade, don’t pressure! • Listen to questions carefully and respond honestly. Do not make unrealistic promises or guarantees. • Although one wants as many students as possible to benefit from Kumon, sign up only those students who will stay enrolled long enough to experience the benefits of Kumon! • If there are features of Kumon with which the parent or child fundamentally disagrees, these items should be discussed and resolved before enrolling the student. • Offer parents the opportunity to read Every Child An Achiever to help address any other concerns they may have. • Encourage the parent and student to designate particular times within the student’s daily schedule as “Kumon time.” This will give a more realistic understanding of the required commitment. Note: Parents do not need to make a decision about enrollment at the time of the Pre-Enrollment Interview. Having confidence in the Kumon Method and one’s thorough explanation of it will afford an Instructor the self-assurance to let a parent go home and think about what has been presented to them. Some of the best Kumon Instructors will not even let a parent sign up the same night as an orientation and testing, but rather require them to call the following day or to come back for another appointment. Registered to Kumon North America, Inc. Enrolling Students 03/07 68 Enrolling a New Student Once a family has indicated that they would like to enroll in the Center, they will need to complete the application materials (to be covered more thoroughly during Training). For each New Student, the parent must complete a Student Application Form and the Notice to Parents. • The Kumon Student Application Form is short and straightforward. Ask parents to fill out the section on Student Information and the section on Parent/Guardian & Other Family. It is important that all of the information be complete and legible. Please ensure that the Parent/Guardian signs the form. • The Notice to Parents is extremely important, not only as a document covering liability issues, but as a source of discussion on the responsibilities of the parent, the student, and the Instructor. Please take the time to review this thoroughly with parents and students. This is also an appropriate time to go over the logistics of completing Kumon assignments at home. • Show students and parents how to time each assignment. • If homecorrecting will be enforced, but has not yet been explained, go over the procedure step by step and give the parent an Answer Book corresponding to the Level(s) of study. • Remind the parent and student that only one assignment should be completed each day. • Confirm the date of the first class. If possible, schedule the student to come at a slow time for the first class. (Reassure the student that at that time a file will be set up, and that he/she will be walked through the Center routine.) The Instructor should also collect the initial fees at this time. The initial fees will consist of the enrollment fee and the first month’s tuition. It is recommended that these fees are collected at the time of declared Enrollment, but they could also be collected upon arrival to the Center for the first day of assignments. For more information on these fees, please refer to the Operations Manual and the Franchise Agreement. *Kumon worksheets should never be given out if the appropriate fee(s) has not been collected first. Registered to Kumon North America, Inc. Enrolling Students 03/07 69 At this point it is appropriate to give the family the Kumon Parent’s Guide — This comprehensive handbook has been designed as a follow-up to the Parent Orientation presentation and should be given to parents who have chosen to enroll their child(ren) in Kumon. This guide is a powerful tool that conveys clear and consistent messages to parents on how the Kumon Program works. There is a pocket in the inside back cover that can be used to hold the enrollment documents mentioned above, any Center specific materials as well as a business card. Walk the parent through sections of the Guide so they are familiar with the contents before they leave the Center. Registered to Kumon North America, Inc. Enrolling Students 03/07 70 Enrolling Students Question and Answer This section presents questions that parents typically ask when inquiring about Kumon in the early stages. Sample answers are provided on the following pages. Instructors would individualize the answers to meet the needs of each particular situation and would ask questions of the parent in order to acquire any additional information necessary to provide an appropriate response. Questions: 1) What is Kumon? 2) How is Kumon different from other tutoring companies? 3) How long will it take for you to get my child up to grade level? 4) How do you teach the students? 5) My son hates math. Can you help him? 6) What kind of test will you give my child? 7) My daughter is on the swim team, takes dance lessons, and gets tons of homework. I’m not sure if she can fit this into her schedule. 8) My son never finishes his homework. How do you expect him to do Kumon? 9) My daughter is in high school and wouldn’t be comfortable working around younger children. Do you have a separate time for older students? 10) How long is the Kumon Program? 11) We live far away. Can we come just once a week? 12) Are you a certified teacher? 13) What is your student to teacher ratio? 14) Do you guarantee results? 15) Can I go home and discuss this with my husband? 16) My children are already getting good grades. Won’t they be bored with the low starting point you are suggesting? Registered to Kumon North America, Inc. Enrolling Students 03/07 71 Q1: What is Kumon? A1: Kumon is an independent learning, math and reading program for students of all ages and abilities. A math teacher in Japan originally developed it for his own children. Over 4 million students in over 40 countries use the Kumon Method today. The Kumon Program is one that seeks to help children develop into self-motivated, self-guided learners who are noted for their confidence, study habits and mastery of the basic skills of math and reading. Since Kumon study is daily, the child can progress at his or her own individual pace through Kumon’s incremental curriculum. Since Kumon takes the long-term approach, parents will be able to witness the kind of success that is only possible when students, parents and Instructors work towards common goals and a child reaching his or her full potential. Q2: How is Kumon different from other tutoring companies? A2: The Kumon Method and materials are unique and are designed for long-term study, not a temporary solution. Most tutoring companies tutor using various school materials. Kumon has designed its own curriculum, which covers the parts of the math and reading most needed for high school study. Students are placed in the program according to their individual ability (not school grade or current level of school study), at a point where they can achieve good results quickly. They advance through the program at their own pace, completing a small amount of work every day. Kumon aims for students to become their own tutors as they progress through advanced concepts. Registered to Kumon North America, Inc. Enrolling Students 03/07 72 Q3: How long will it take for you to get my child up to grade level? A3: That depends on the situation your child is in. The good news is that Kumon is a long-term solution, not a quick-fix that may result in difficulties reappearing if not addressed properly. Our goal is not just to get your child through the next test at school. Our goal is to pinpoint where the underlying weak areas are for the child, and to go back and start from there. That way we can re-build a strong foundation rather than just putting a band-aid over the weakness. It takes the “average” student approximately six months to one year to catch up to grade level, and then our goal is for them to work ahead at an advanced level. This time-frame could be longer or shorter, depending on the situation of your child. It is important to note, though, that students will still begin to benefit from the earlier levels of study before they reach “grade level” in Kumon, because the child is working on the basic skills that form the foundation of what he/she is working on in school. We can get a better idea of the time it might take your child to get to grade level by giving him a placement test and discussing a progress goal. Q4: How do you teach the students? A4: The secret to Kumon “teaching” is our curriculum, which consists of thousands of worksheets, arranged in very small steps, starting from very simple pre-school work all the way to high school and university work. Each step, or worksheet, builds very gradually from the next, and each time a new concept is introduced, examples and explanations are given. By starting at a comfortable point and moving ahead only when they are ready, students can move through much of the work independently. It is my job as Instructor to determine through observation of and discussion with your child what the best pace and challenge level is for him/her, so that your child will be able teach himself/herself new skills through examples in the worksheets, with guidance from me when necessary. Of course, I will also provide frequent encouragement and help as needed when new challenges arise. Registered to Kumon North America, Inc. Enrolling Students 03/07 73 Q5: My son hates math. Can you help him? A5: If your son says that he “hates math,” it is likely the result of a bad experience that damaged his self-confidence in math. Now he thinks he can’t do it, so he doesn’t want to do it, and this gets expressed as “I hate math.” And when he has to do math, his negative feelings and lack of confidence (even fear) prevent him from doing as well as he could, and so the problems (and hatred) only deepen. Kumon will help by allowing him to start studying at a point where he can experience success with math again. This will show him all of the things he can do in math, thereby relieving his frustration, improving his self-confidence, and giving him a foundation to build better skills. Q6: What kind of test will you give my child? A6: Kumon has developed its own tests for students enrolling in its programs. The primary purpose of the test is to show us where students will be most comfortable starting in the program. The math tests concentrate on assessing speed and accuracy with basic calculation skills, because a strong foundation in this area is crucial for success with all higher math. The reading tests concentrate on assessing basic reading, reading comprehension and writing skills for the same reasons. Observing your child while he/she takes the test will also give me a feel for his/her way of approaching different types of exercises, good and bad habits that might be in place, and general comfort with the subject. Registered to Kumon North America, Inc. Enrolling Students 03/07 74 Q7: My daughter is on the swim team, takes dance lessons, and gets tons of homework. I’m not sure if she can fit this into her schedule. A7: Although Kumon is a daily commitment, it is not a lot of time each day — around 15-30 minutes per subject. Still, the little time spent each day will begin decreasing the amount of time it takes to complete other homework as some of the basic skills which affect performance in those subjects are polished. Kumon does recommend that you come to the Center twice a week for about 30 minutes per subject, and homework must be completed on the five days that students do not attend class. Setting a “Kumon time” each day will make it ensure the work is completed — ex. Many students find it easiest to do it first thing in the morning, or after school before their regular homework. What is crucial is that the work is done daily, so it is important that you are able to commit to this schedule. If you and your child cannot commit to such a schedule, you will not see the results; if you can, you will likely see results immediately. Q8: My son never finishes his homework. How do you expect him to do Kumon? A8: The Kumon work is deliberately easy at the beginning. We will give him homework that we know he can do. Completing the daily assignments quickly and with a good score will boost his confidence, and make him see Kumon as a positive rather than a negative experience. Moreover, strengthening the basics through Kumon actually will lead to a decrease in the amount of time he spends on his homework. Still, Kumon can be an adjustment — a valuable one, but an adjustment nonetheless — for the entire family. Parents can aid this process by helping the child predetermine the time and place to do Kumon daily. Registered to Kumon North America, Inc. Enrolling Students 03/07 75 Q9: My daughter is in high school and wouldn’t be comfortable working around younger children. Do you have a separate time for older students? A9: We want all of our students to be comfortable in the Center. There is usually a mix of ages and grades in the Center at any time, but the older students have a tendency to come later in the evening. I’m sure we can find a time that is convenient and comfortable for her. And, if she is uncomfortable submitting work to my high school assistants for grading or going to them with questions, we can plan for her to always come to one of the adult assistants or myself. My goal is that all of my students are comfortable, so we will make sure to help her find what works best for her! Q10: How long is the Kumon Program? A10: Kumon is a long-term program rather than a quick-fix. It takes most students approximately six months to one year to catch up to their grade level, because we allow the student time to review and establish a strong foundation first, rather than just jumping into the area that is causing them difficulty. Ultimately, we would like all of our students to complete the Program, which requires a commitment of several years. To allow for consistent long-term study, the Center is open year-long, and students are encouraged to continue study even on vacations so that they can maintain the study routine that they first establish when they join. To learn better what would be included in your child’s long-term plan, the next step would be for your child to take a Placement Test. Based on his/her Placement Test results, I will be able to put together a Progress Goal that sets a goal for his/her first two years in Kumon. Registered to Kumon North America, Inc. Enrolling Students 03/07 76 Q11: We live far away. Can we come just once a week? A11: It is preferable that you come twice a week for several reasons. First of all, every time students come to class, I can observe them work and give them whatever help they need, so the more often they can come the better. Additionally, the more often they come to class, the more frequently I can review their homework. This means that I will see right away if they need to review a section, or if they are ready to move ahead, so that your child does not get slowed down by unnecessary work or frustrated by work for which they are not yet ready. If students attend just once a week, it is much more difficult for me to predict how they will do, especially when they first join. Could you start with coming twice a week, and then we can see how it goes after a few months? Q12: Are you a certified teacher? A12: I am a certified Kumon Instructor. I have fulfilled all of the testing and training requirements to operate a Kumon Center. This includes studying and being tested on the math and reading curriculum, a classroom training that spanned several months, and on-the-job training at an actual Kumon Center. Working together to support your child with my knowledge of Kumon and your knowledge of him/her, we can provide your child with a wonderful opportunity to succeed. Q13: What is your student to teacher ratio? A13: I am the only Instructor for the students enrolled in the Center. Although I have Assistants to help me with grading, observation, and preparation, the Kumon Center is more like a study hall than a traditional classroom environment. In a sense, each student acts as his own teacher. Of course, I am here to answer any questions, as are my Assistants, but we are neither lecturing to the class nor providing one-on-one tutoring. Rather, students work independently at a comfortable level that I have determined for each one individually, asking for help only when they need it. Based on their performance in class and on previous work, my knowledge of the upcoming material, and my discussions with each of the students during class time, I prepare an individual group of assignments for each student prior to class and, if necessary, make any adjustments before they leave class. Registered to Kumon North America, Inc. Enrolling Students 03/07 77 Q14: Do you guarantee results? A14: I guarantee that I will do my part to produce results. The rest depends on your child and your support of him/her. Although we do not specifically offer a guarantee of results, Kumon is a 50-year-old method which has proven to produce the desired results when the proper level of commitment is displayed. Kumon students begin to improve almost immediately after beginning their studies, although the early improvements are most easily seen in areas such as confidence and study skills. If students complete their daily assignments, attend class regularly, follow the study plan, and are fully supported by the parents and the Instructor, it is my experience that they generally will show clear improvement academically within the first six months. Q15: Can I go home and discuss this with my husband? A15: Absolutely! Please do. Kumon is a family commitment, and your child will benefit from having the full support of both parents. Please feel free to show him this enrollment brochure — it covers all of the points that we have discussed — and all the other materials we have discussed, especially the progress goal as it relates to these topics listed on the Table of Learning Materials. If he would like to come to the next orientation to find out more, I would be happy to meet with him. Or if he is not able to attend the orientation, here is my business card — he can call any time with questions. Registered to Kumon North America, Inc. Enrolling Students 03/07 78 Q16: My children are already getting good grades. Won’t they be bored with the low starting point you are suggesting? A16: Even though they are doing well in school, Kumon requires a level of discipline that may be new to your children, so having easier work while they adjust to the routine of completing work every day will make the transition more bearable. Kumon also has exceptionally high standards for speed and accuracy, an area on which there has likely not been much focus in school. So it is really important for long-term success in Kumon that your children master this review material according to these higher standards. Because it is review for your children, it likely will not take long to master it, but the time will be well spent. In the meantime, most enrichment students like your children can be motivated by showing them the work that they will be doing in the future. Furthermore, the challenge of “beating the clock” can also motivate many students. Let me talk to them, and I’m sure we can find out what will keep their interest and heighten their motivation. Registered to Kumon North America, Inc. Enrolling Students 03/07 79 Kumon Start-Up Manual Center Management Center Management is a general term in Kumon, which defines the overall Center operations. The following pages will explain many of the important subheadings of Center Management: • Center layout • Center flow diagram • Student File(s) • Student routine after entering class • Role of the Instructor during class and after class • On-going role of the Instructor • Center Staff – duties and management Other topics, such as enrolling students and administration, will be covered in other manual sections. Registered to Kumon North America, Inc. Center Management 03/07 80 Center Layout Examples Island Style Layout Classroom Style Layout Registered to Kumon North America, Inc. Center Management 03/07 81 Registered to Kumon North America, Inc. Center Management 03/07 82 Student File(s) Name 2 1 Front of Holder Before class, a file must be prepared for each student which contains the day’s class assignment and the new work to take home. Students will drop off their completed homework in that file once they have arrived at the Center. Principles to follow for the Student File: • Kumon recommends using the clear three pocket plastic holder, available as a chargeable item from the distribution warehouse, to create a file for each student. A separate file should be created for each subject in which a student is enrolled. • Student Files should be located in bins near the front of the classroom. Each file should be labeled with the student’s name and arranged alphabetically inside the bins. A permanent hanging file for each student containing additional items such as the Application Form, Notice to Parents, original Placement Test(s), Achievement Tests, etc., should be kept in a separate file cabinet. Name Student File Set-Up At Beginning of Class Pocket 1 front pocket 3 Pocket 2 Back of Holder middle pocket Pocket 3 back pocket Registered to Kumon North America, Inc. • Classwork for the day • Any corrections from last week’s work to be done today • Optional: Photo of student placed next to Name • Extra worksheets for the remainder of the week • Optional: Number Board and Recommended Reading List Record Sheets • Homework for the next few days • Optional: Any 100% perfect homework ready to take home Center Management 03/07 83 Sample Student Routine After Entering Class • Enter the class with your homework holder, a pencil and an eraser. Go to the Student Files table, and find your Student File. It will be a plastic three pocket holder, in alphabetical order by your last name. You will have one for Math and/or one for Reading. • Remove the contents of pocket 3 and replace it with the homework you are returning (your homework are the worksheets in your homework holder that you completed at home). Put away what was in pocket 3 in your homework holder to take home. • Remove the contents of pocket 1, which is today’s classwork. Any corrections that haven’t been done at home will also be in this pocket. • Take your file to the grading table and put it in the appropriate bin to be graded. • If you have checked out a Recommended Reading List book or flashcards, return them. • Sit down in the work area and begin today’s work. If you have any corrections, do them first and then begin your assigned classwork. Fix your corrections in one try, if possible. • Take your finished classwork and corrections to the Assistant to be checked. (Assistants may grade homework during down times, but grading corrections, classwork and oral reading are top priority during class time.) • If you receive a grade which is lower than 69% on any page, the Assistant will alert the Instructor. • Review your handed–back corrections and your graded classwork, then correct any errors. • Turn in your corrections to be graded again. • The Assistants will organize your completed assignments in chronological order and put them in your Student File for data entry into the computer. Reading Students • Read aloud to an Assistant at every class. The Assistant will record an Oral Reading score. • For students in Levels 7A–3A, complete flashcards, CD, or alphabet board. • If you are taking home an RRL book, choose the title (or have an Assistant help you), fill out the RRL card with your name and date, and give the card to the Assistant to place in your reading file. Math Students • Go to the appropriate Magnetic Number Board with your Number Board Score Sheet and time yourself with a stopwatch. • Write the time taken to do the Number Board on the Number Board Score Sheet. • Return your Number Board Score Sheet to your Student File on the grading table. • For students in Level B, recite your multiplication tables. The Assistant will record the results. • Collect your file from the Assistant and check-out with the Instructor. • Discuss your previous homework and classwork with the Instructor and determine goals for your upcoming homework and classwork (Feedback). • Drop off your Student File at the Data Entry station so that your scores for the week can be entered into your Score Card on the computer. Registered to Kumon North America, Inc. Center Management 03/07 84 Sample Student Routine to Post in Class Kumon Student Routine 1 2 Say “Hello” to the Instructor. 4 Put your new homework in your homework holder to take home. 7 While waiting for your work to be graded, you can challenge the number board or the alphabet board, check out a book, or do flashcards. Registered to Kumon North America, Inc. Pick up your Student File with your classwork and your new homework. 5 Find a seat and begin your classwork. Remember to write your entire name, the time you start and the time you stop working. 8 Correct any mistakes on your classwork until it is 100% Center Management 3 Remove your completed homework from your homework holder, put it in your plastic file and hand to the Assistant to be organized and/or graded. 6 When you are finished, place your classwork in the bin marked “classwork.” Then, begin your classwork for your second subject. 9 Speak with your Instructor and show him/her your completed work. Confirm your goals for that week’s work. Say “Good-Bye” to the Instructor. 03/07 85 Things to Consider • Keep the Center routine consistent and simple. Students should be able to find their work and get started in class independently. Post a sample of the center routine on the wall where students enter. • A ratio of 1:20 (Assistants to students) is the general rule of thumb. Consider hiring and training Assistants prior to opening and ahead of the need to allow for growth. • If a Center is starting/opening with 20-30 students, an Assistant will be needed to help during class hours. Hire and train an Assistant who is capable of grading both subjects. • As an Instructor’s Center grows, he or she may want to discuss other options with the local Branch Office, Kumon staff and other Instructors for additional ideas to streamline his or her growing operations. Role of the Instructor During Class • Greet students upon their arrival. • Observe students while they work to ensure they are working comfortably. o More specifically, observe students while they work for any noticeable problems, such as finger counting, poor writing ability, difficulty with oral reading, improper intermediate steps, etc. (See upcoming page for an observation list.) It is important that the Instructor provides positive feedback as well as potential areas of concern to students. o Also observe for signs of student ability, such as good concentration, smooth pencil movement, studying examples, etc. • Give hints to students if necessary, but encourage students to work out the answer on their own. Promote independent learning in students from the beginning. • Praise students and parents for a job well done. • Check out with each student. Discuss previous homework and classwork with them. Determine goals for upcoming homework and classwork (Feedback). • Try not to answer parent questions during class. If possible, schedule a time outside of class hours to conduct lengthy parent discussions. Registered to Kumon North America, Inc. Center Management 03/07 86 Role of the Instructor After Class • Complete data entry for any remaining student files into CMS2. • Review the classwork that has been recorded in the students’ Score Card. Make sure they have completed all of their corrections and have answered the questions in the most efficient way possible. • Review the Alert Report and make any necessary changes to the Study Plan. It is the sole responsibility of the Instructor to plan work for the students. • Run the Session-Session Report to pull and prep for the next class. • Periodically review and adjust student’s progress goals, specifically upon level completion. Ongoing Role of the Instructor • Continuously develop competent staff members who can observe students, grade, record, and listen to oral reading. • Provide ongoing Assistant training. • Attend as many learning opportunities as possible, such as Monthly Instructor Meetings, Annual Instructor Conferences, Voluntary Study Groups and Professional Development Seminars. Registered to Kumon North America, Inc. Center Management 03/07 87 A Week in the Life of a Kumon Instructor Monday Tuesday Wednesday Thursday Friday Saturday Sunday • Return parent • Finish data entry from class • Return parent phone calls • Return parent • Pull and prep for Thursday class • Complete class prep • Finish data entry from class *Personal Worksheet completion *Personal Worksheet completion phone calls • Complete class prep *Personal Worksheet completion • Run Alert Report to check lesson plans • Hold enrollment meetings phone calls *Personal Worksheet completion • Run Alert Report to check lesson plans *Parent Orientation Meetings every other Monday after class • Review Student lesson plans CLASS: 3 – 7pm • Print Session by Session Report for Thursday • Print Session by Session Report for Monday • Print Level Completion Reports • Print Level Completion Reports • Start pulling for Thursday’s class. • Start pulling for Monday’s class. • Return parent phone calls • Return parent phone calls • Hold enrollment meetings • Hold enrollment meetings *Personal Worksheet completion *Personal Worksheet completion • Adjust work as necessary CLASS: 3 – 7pm *Personal Worksheet completion Additional Tasks: • Publish Newsletter • Send out Tuition Envelopes • Call for Late Tuition • Check inventory and place order for worksheets, non-chargeable and chargeable items, promotional materials, special order items • Monthly reports (download and upload) Registered to Kumon North America, Inc. • Review Student lesson plans • Adjust work as necessary • Attend Instructor Monthly Meetings and Professional Development seminars • Hire Assistants • Train Assistants • Accounting (rent, payroll, etc.) • Check iKumon for new information • Order office supplies, stickers, student incentives • Prepare/implement marketing and PR ideas Center Management 03/07 88 Observation List for Instructors Activity Remedy Explanation Finger counting and/or finger/foot tapping (signs of “counting out” the answers) Students have not developed strong mental calculation skills. In Levels 3A and 2A, it is quite common for young students to count on their fingers. Do not worry about this in the beginning. By the end of 2A, students should have this habit broken. Through repetition of the worksheets, this habit will soon end. Having students practice aloud will also help the situation. Wandering eyes/ easily distracted students Students may be easily distracted by the activities in the class or may be bored. Have students face away from distractions. Check their work for appropriateness. Poor writing ability (watch stroke order) Younger students tend to have lesser developed writing ability. Have students practice writing their numbers on blank paper, or use the Numerical Notebooks or number writing sheets (available as a chargeable item from the distribution warehouse). Use preschool pencils to ensure students are correctly gripping the pencil as they write. Talkative students Students may be disrupting other students and may hinder their own progress. Speak with students regarding their behavior. If necessary, have students attend class at a different, less busy, time. Skipping problems or the story on a page (doing the problems out of order) Students discover a pattern to the answers on the Math worksheets or answer a Reading question in such a way that it is clear that they have gone right to the question and have not read the story. Worksheets should be done in the proper order. Have students repeat the set or, in Reading, have the students read it in front of an Assistant or the Instructor. Try to observe students as closely as possible while they work. Discuss the issue with the parents if the problem persists. Carryovers Students are writing the carryovers for addition and multiplication problems, which shows a lack of mental calculation ability. Explain to students why it is better not to write the carryovers. Repeat the set if the student struggles. Incorrect or inefficient intermediate steps (check solution process) Students should follow the given examples exactly as they are shown on the worksheet. Have students follow the examples exactly. Make sure that they understand the examples. Have students copy the examples. Inaccurate timing of work Students either accidentally or purposefully recording their completion times inaccurately. For homework, have parents record times or monitor the time recording. For classwork, have an Assistant record times or ask students to immediately check in with the Instructor when their work is complete so that their time can be checked. Incorrect classroom routine Students failed to memorize the classroom routine or have temporarily forgotten it. Walk students through the Center routine a few times. After a few days, ask them to walk an Assistant or the Instructor through the Center routine. Registered to Kumon North America, Inc. Center Management 03/07 89 Center Staff Instructors are responsible for all aspects of staffing their Kumon Centers, including hiring, training, payroll and taxes. For details on employer responsibilities such as taxes and related issues, please see the Operations Manual. The value of a knowledgeable and well–trained Assistant cannot be overestimated. Below are major ‘points to understand’ for the Math and Reading Programs. These points have been divided into two categories: ‘Must Know’ and ‘Good to Know’ (for the Assistant). Must Know • Basics of the Kumon Method • Structure of the curriculum • Student routine for the Center • How to use the supplemental tools — including the Recommended Reading List • How to grade for both programs • How to assess and record Oral Reading scores • How to enter data into the student’s Score Card • How to relay observational info about students to the Instructor Good to Know • History/background of Kumon • Benefits of multi-subject learning • How to grade a Placement Test and Achievement Test • How to pull worksheets • Worksheet content An Assistant Training Manual is available to help Instructors train their staff on these skills. It can be found on ikumon. The Assistant Training Manual should be customized to reflect the policies and procedures of the Center. Additional resources on Assistant training can be found in Appendix II of this manual. Registered to Kumon North America, Inc. Center Management 03/07 90 Remember that, over time, it may be desirable and/or necessary to delegate more responsibility to Assistants, but lesson planning for both Math and Reading always remains the responsibility of the Instructor. Assistants can be either proficient in both Math and Reading, or may specialize in solely Math or Reading. Ongoing Staff Duties All staff should: • like to work with children • be professional • be dependable • be friendly • be enthusiastic about Kumon • be proficient in Math and English • be quick and accurate graders Staff members can range from high school students to senior citizens. Remember that with the class routine discussed earlier, Assistants’ priorities should be: • to grade classwork for students (all classwork must be graded and corrected before the student leaves). • to listen to oral reading and assign each attempt an Oral Reading score with short comments. • to review graded homework and corrections that students have brought back to class. (Train Assistants that all students who receive a grade lower than 69% on any one page must check out with the Instructor before they leave in case the assigned homework is too difficult.) • to grade any work that was not graded at home. • to organize the student file for data entry. • to enter scores into the student’s Score Card. Registered to Kumon North America, Inc. Center Management 03/07 91 Finding Center Staff Instructors can: • contact the guidance counselor at a local high school. Limit staff searches to Math and English honor students above the ninth grade. Be sure to clearly state the days and times that help is needed, as many students this age are absorbed in other activities. Also, note laws governing employment of minors. • advertise at a local university or college. Many have job placement centers that will list job opportunities free of charge. Students interested in teaching may welcome the opportunity to gain educational experience in a Kumon Center. • put a notice in the Center newsletter. Kumon parents or siblings can make great staff! • ask family members. They are the most common candidates for staff, but make sure that they are well qualified for the job and will work cooperatively! • advertise in the local community paper. Payment to Staff The wages paid to Kumon Center staff vary depending upon length of service and specific responsibilities. Ensure that all government regulations regarding employer obligations, including taxes and working hours are being followed. Hiring and Training The best way to ensure good staff is to hire carefully and train well. When hiring, conduct a preliminary phone screen and ask for a resume so that the background of the individual, is disclosed in detail and so that the candidate will take the hiring process seriously. Many Instructors test the math skills of prospective employees using either Placement or Achievement Tests. Registered to Kumon North America, Inc. Center Management 03/07 92 Have a list of specific job responsibilities that accompany the job. This will ensure that employees are aware of all that will be expected of them. It also gives the Instructor a method of evaluating a staff member's job performance later on, by analyzing the different duty areas. Conduct basic Assistant Training outside class hours, before an Assistant’s first day. Make sure they know how to grade. Seat new staff next to the most experienced and dedicated staff in the Center. Check in with new staff regularly when they still have lots of questions. Make staff initial their work so that comments on work can be directed to the appropriate staff member. If an Assistant is doing a good job, tell him or her immediately. If errors are being made, catch them early and bring it to the Assistant’s attention individually before or after Center hours. There are many administrative duties involved in operating a Kumon Center. Once employees are comfortable and efficient at basic duties, and as a Center’s class size grows, consider if an Assistant would be appropriate to take on additional responsibilities either in class or in the Center’s “behind-the-scenes” preparations. Registered to Kumon North America, Inc. Center Management 03/07 93 Kumon Start-Up Manual Student Retention Communication does not stop after enrollment! Communication and effective Instruction are the two most crucial ingredients for retention. It is desirable for students to stay enrolled in Kumon for an extensive period of time because: • Kumon is a long-term program. If students leave quickly they will not have experienced success in Kumon. Not only is this unsatisfying to an Instructor, it also means that these students and their parents will not recommend the program to friends. • It is less expensive and less work to keep existing students than to recruit new ones. Effective Instruction will ensure that students are working at a just right level and moving ahead smoothly towards their goals. However, good Instruction alone is not enough. Every Instructor must communicate their Instructional knowledge and expertise to students and parents. Kumon Instructors are not selling a one-time product. Rather, they are representing an on-going service. Every time parents have to sign a check for tuition, they ask themselves, Am I satisfied with Kumon? Do I want my child to continue in Kumon? Is my Kumon Instructor approachable and responsive to my questions? Of course, to continue to have the opportunity to reach the students of these parents, the answers to these questions need to be “YES!” And, the best way to guarantee positive answers, and, hence, the best way to retain students, is to allow Kumon to sell itself by coupling effective on-going communication with quality Instruction. Registered to Kumon North America, Inc. Student Retention 03/07 94 Something to Think About! Helpful Hint Fact 1 A typical business hears from only four percent of its dissatisfied customers. The other 96 percent just quietly go away, and 91 percent will never come back. That represents a serious financial loss for companies whose employees do not know how to treat customers and a tremendous gain for those companies that do. Fact 2 A survey on “Why Customers Quit” found the following: Good Communication = Good Business • 3 percent move away • 5 percent develop other relationships • 9 percent leave for competitive reasons • 14 percent are dissatisfied with the product • 68 percent sense an attitude of indifference from the owner, manager or some employee Fact 3 A typical dissatisfied customer will tell eight to ten people about his or her problem. One in five of these will tell twenty. Given these tendencies, it takes twelve positive service incidents to make up for one negative incident. Fact 4 Seven out of ten complaining customers will do business with a person or company if the complaint is resolved in their favor. If it is resolved on the spot, 95 percent will do business with the person or company again. On average, a satisfied complainer will tell five people about the problem and how it was satisfactorily resolved. Fact 5 The average business spends six times more to attract new customers than it does to keep old ones, yet customer loyalty is, in most cases, worth ten times the price of a single purchase. Fact 6 Businesses having low quality service average only a one-percent return on sales and lose market share at the rate of two percent per year. Businesses with high quality service average a twelve-percent return on sales and gain market share at the rate of six percent per year. This page based on “How to Win Customers and Keep Them for Life” by Michael LeBoeuf, Ph. D. Registered to Kumon North America, Inc. Student Retention 03/07 95 Tools for Communication Communication is a regular and essential part of operating a Kumon Center. Sometimes the best communication tool to use is the most basic: phone or email. For example, if an Instructor has a question about a student’s schedule when lesson planning or a parent expresses a concern when dropping off their child, often the matter can be resolved with a call or e-mail. In other situations, it may be necessary to set up an appointment to discuss the matter in more detail. For most situations that occur as a part of routine operation, there are tools to assist the Instructor with communication. Many of these tools are described in the chart on the following page. With the exception of the Kumon Parent’s Guide and the series of 12 post-enrollment brochures, the items described in the chart on the next page are available at no charge and should be used as a matter of routine. Although many parent questions are thoroughly addressed in the Parent Orientation, it may be necessary to discuss them again. Sections of the Kumon Parent's Guide can serve as particularly good points of reference to further a parent’s understanding of a concept. It may also be necessary to schedule a follow-up appointment outside of Center hours for a more in-depth discussion. The series of 12 post-enrollment brochures (with stand) were also produced to assist the Instructor's communication with parents. These brochures are meant to be displayed in the Parent Waiting Area, and have the same look and feel as the Parent Orientation and Kumon Parent’s Guide. These brochures are also available in .jpg format for convenience when communicating via e-mail with Kumon families. These post-enrollment materials make it easier for the Instructor to provide clear, detailed responses to those questions that typically arise — at the very moment they arise. Registered to Kumon North America, Inc. Student Retention 03/07 96 Tool Description Parent Communication Kumon Parent’s Guide and a series of 12 Program materials brochures (chargeable items) Straight Talk A newsletter for Kumon parents, produced by Kumon FSC five times per year. Progress Reports Because parents and students need the most feedback upon first joining the program, Kumon has developed Progress Goal Graphs and Monthly Progress Reports as part of the CMS2 software program. See the CMS2 User’s Guide for more information. Center Newsletter Every Center should produce a monthly newsletter. The Instructor website has templates and articles available for at least twelve issues. Level Completion Report Once a student successfully completes a Level, this report can be generated in CMS2 to provide feedback to parents regarding the child’s performance within the Level. Additional ways to communicate with students and parents: • Post-it notes on work • “Hello’s” and Feedback at every class • Telephone calls and email • Parent meetings/conferences (individual and group) • Student Appreciation Events The following section contains suggestions for when these items can be used most effectively. Registered to Kumon North America, Inc. Student Retention 03/07 97 When Should Instructors Communicate With Parents? Instructors should communicate with parents as much as possible! In particular, parents should be notified when any change will affect their child, e.g. a change in Center Routine, an adjustment to the child’s daily workload, when an easier level is assigned for review. Also, if there are any concerns such as a student not completing homework or not attending class, parents should be notified immediately. Keep in mind that parents want to be made aware of positive developments as well. So, try to repeat in front of the parent any praise that may have been given to a child individually. Sample Timeline for Communication Registered to Kumon North America, Inc. When? Tool Day of Enrollment Progress Goals (CMS2) Each class Call home if student is absent Monthly Center Newsletter Completion of Level Study Level Summary and Level Completion Report (CMS2) Months 1-3 Monthly Progress Report (CMS2) at month end 6 Months Parent Conference (showing actual progress on the Progress Goal) 1 year Parent Conference (showing actual progress on the Progress Goal) as needed Communication form (used for ongoing communication) Student Retention 03/07 98 Dealing With Parent Questions Regardless of how hard an Instructor tries to predict and address all of a parent’s potential questions during the parent orientation and pre-enrollment interview, parents may not remember everything that they have been told. Also, it is natural for them to think of additional questions as they advance through the program. It is important to be approachable and to let parents know that each concern is important. It is also necessary not to be intimidated by questions, as they provide a great opportunity to educate parents. Learn to view questions as a positive, not a negative experience, as they will also provide preparation for similar questions from other parents. When parents do asks questions, consider beginning the response along the following lines: “That’s a good question…” “I’m glad you asked that…” “You’re not alone — a lot of parents wonder about that…” Of course, anticipating questions makes it easier to answer them and even to prevent the occurrence of them. Registered to Kumon North America, Inc. Student Retention 03/07 99 Typical Parent Questions… Can You Answer Them? Now Let’s Practice 1) I know my child is only studying addition in Kumon right now, but he has a big test next week. Can you tutor my child in fractions? 2) What can I do at home to help my child progress more quickly in Kumon? 3) My daughter already does well in her math classes at school. Isn’t it bad for her to be more advanced than her classmates? 4) Why is my son doing this assignment again when he already did it last week? Have you made a mistake? 5) My child has lost enthusiasm for Kumon. How can we re-motivate her? 6) Why do you keep repeating my child even though he is scoring 100%? 7) If I do the grading at home, and you don’t teach or grade in the class, what is your job? 8) Are there word problems in Kumon, or is it just calculation? 9) My child needs help with essay writing. How can Kumon help when essay writing is not covered in the curriculum? Registered to Kumon North America, Inc. Student Retention 03/07 100 Answers to Typical Parent Questions… Q1: I know my child is only studying addition in Kumon right now, but he has a big test next week. Can you tutor my child in fractions? A1: As you may recall from the Parent Orientation, Kumon is not a one-on-one tutoring program, so I cannot provide tutoring for your child. However, in time your child will develop the skills needed to comfortably and successfully answer fraction problems. It is important to remember that Kumon is a long-term program. We are interested in results that last, and this takes much more than a week. Many students have trouble with fractions because their division is weak. In order to solve fractions, you need to be able to divide quickly and accurately. And, division uses estimation (multiplication) and subtraction skills, so these need reinforcement as well. Operating in this way, Kumon solves the underlying cause of a problem rather than coming up with a “Band-Aid” solution that may only get the student through the next test in school, but not have long-term impact. Q2: What can I do at home to help my children progress more quickly in Kumon? A2: That’s a good question! The fact that you ask means that you are probably already doing a lot to support your children. Just knowing that Kumon is a priority for parents will motivate children to succeed. Specifically, creating a good study environment at home is very helpful. Many students have not developed strong study habits and consequently need guidance. It is very helpful to establish a specific “Kumon time” every day to encourage daily study, as well as a “Kumon place” for study that is away from distractions. You can also help your children by modeling a routine behavior like reading the newspaper or a book for a little bit of time each day. Home correcting is one of the ways you can assure consistent study. Using an answer book, parents can check over their children’s daily work and encourage them to correct their mistakes. This ensures that the work is completed daily, allows students to learn from their errors, and shows your children that you are really interested in their progress. Most of all, it provides a great opportunity for you to offer meaningful praise! Registered to Kumon North America, Inc. Student Retention 03/07 101 Q3: My daughter already does well in her math classes at school. Isn’t it bad for her to be more advanced than her classmates? A3: Not at all! If your daughter has the ability to be working at a higher level, she should be encouraged and praised for her proficiency, not held back just for the sake of moving at the same rate as her classmates. It’s interesting that parents often worry about this in math, whereas a child reading books several grades higher than her school grade typically does not cause the same concern. In fact getting ahead in math actually has a great number of advantages: • Given that math is a subject that many students find difficult, and even develop a phobia over, getting ahead in math can be an incredible confidence booster that will affect your daughter’s attitude toward academics overall. • Getting ahead early also reduces the chances of her having trouble in math in later years. Many students have difficulty with high school math because material is covered at a much faster pace than in grade school. In Kumon, students continually study at a steady, comfortable pace, which allows them to move ahead unintimidated. Students who are ahead have an edge that will enable them to keep getting good grades and will allow them to devote precious time to other subjects, rather than always struggling to keep up in math. • Since Kumon is a supplemental program that focuses on the math that is essential for High School level study, there will still be some concepts in school that are not covered in the Kumon curriculum, such as elementary statistics and probability. Therefore, while your child will be ahead in many areas, there will still be topics to be introduced in the classroom setting. Grasping these unfamiliar topics will be easier for a student with confidence and advanced skills. • Math is a prerequisite for many growing career fields. When your daughter is in college and thinking of a career, I’m sure she will be happy to be a little ahead of her classmates! Registered to Kumon North America, Inc. Student Retention 03/07 102 Q4: Why is my son doing this assignment again when he already did it last week? Have you made a mistake? A4: You’re not the first parent to ever ask me about that. I probably should have reminded you that I often assign a set again on purpose. This is the “repetition” that we talked about at enrollment. Repetition allows students to practice a concept until they have truly mastered it. We assign repetition if students have either made a significant number of mistakes, or if it is taking students longer than the goal time to finish. Both are signs that the student is not 100% comfortable or proficient with the material, and will benefit from the practice. In fact, your child and I discuss the need to review or move ahead each class. Eventually every Kumon student experiences repetition. It is a normal part of Kumon study. It is important that students not just understand how to do something, but that they thoroughly master each new concept. In Kumon, mastery is demonstrated by doing similar problems within our standards for accuracy and time. This, as is the case when acquiring new skills in sports and music, often involves a lot of practice. Q5: My child has lost enthusiasm for Kumon—how can we re-motivate her? A5: I’m glad you asked. This way we can work together face the challenge. I think the first step is defining the problem — i.e. why she has lost her enthusiasm. There are a few common reasons: • If the Kumon work is too difficult or too lengthy, students may get discouraged. We should review your daughter’s progress and workload, and see if this can be changed. Reducing the daily number of sheets may do the trick. • Another reason that students get discouraged is that theycannot see the purpose of Kumon, or its benefits. This can happen when students are doing work in Kumon that is below their grade level. In this case, it will be best for me to meet with your daughter to discuss how the work she is doing will help in school. In addition, together we can set a goal towards which she wants to work. Many students will get more motivated when they understand how Kumon will help them.The bottom line is that we need to talk to your daughter and find out the root of the motivation that was once there. Once we identify the cause, we will be closer to the solution. Registered to Kumon North America, Inc. Student Retention 03/07 103 Q6: Why do you keep repeating my child even when he is scoring 100%? A6: Good question! When I assign work, I look at your son’s speed as well as his accuracy. And you are right — his work is extremely accurate, but it is taking a long time to get those good scores. Kumon has an optimum time range in which we aim for most students to complete work. This time range is based on research, and varies for each Kumon assignment, depending on its level of difficulty. Your son and I have set goals about where within this range we aim for him to complete his work. If he takes longer than this goal time, it is an indication that he has not completely mastered the work. In this section that he is repeating, your son is taking longer than the goal time. Repeating the work will give him the opportunity to improve his speed. So far, it is really working — his time has improved each time he has reviewed a set. Soon he’ll be ready to move ahead! Note: It can be especially beneficial to reference the data entry and color-coding in CMS2 or previously repeated sets. Q7: If I do the grading at home, and you don’t teach or grade in class, what is your job? A7: Much of my job takes place behind-the-scenes, outside of class hours. One of my biggest responsibilities is to plan the assignments for every student in the class. To do this, I review the work that every student has completed at home and in class, looking at speed, accuracy and the kind of mistakes that have been made. Using this information, and knowing what material is coming up in the Level, I decide whether the student is ready to move ahead or not. During Center hours, I spend as much time as I can observing students while they work, and I talk to each student before he or she leaves class. This helps me learn if the students are comfortable with their work or if they are struggling. If they are having trouble with class work, my job is to give hints that will lead them to the correct solution. I also like to use class time to praise students for good work and to get to know them so that they feel comfortable asking me questions and coming to the Center. Registered to Kumon North America, Inc. Student Retention 03/07 104 Q8: Are there word problems in Kumon, or is it just calculation? Helpful Hint Although not all confrontational situations can be avoided, remember… Ongoing Communication can prevent parent questions from becoming parent problems! A8: There are word problems in Kumon starting in Level B when the students are finishing up their study of addition and subtraction. However, Kumon believes that calculation is the core of school math and that word problems are just one application of calculation skills, and so they are not a focus of the Program. It isn’t that we feel that learning word problems and other aspects of school math aren’t important — because they are. It’s just that Kumon believes that if students exceed grade level in calculation skills first, they will then be able to grasp all other concepts of school math more quickly. In fact, by developing core math skills at a level two to three years (ideally) above their grade, students can worry less about the mechanics of the applications they encounter in math and in science classes alike, and can concentrate more on the remainder of the problem. Q9: My child needs help with essay writing. How can Kumon help when essay writing is not covered in the curriculum? A9: There are various skills associated with writing essays. One of them is knowing the structure of an essay specifically. More importantly, though, in order to write an essay, students must be able to: • write grammatically correct sentences, • comprehend passages, • know how to spell, and • read and understand paragraphs and their structure. The Kumon curriculum does not cover essay writing per se, but it does cover the tools students need to create the essays. Kumon also exposes students to various works of literature which serve as a model for how to construct their own writings. By guiding students to develop critical reading comprehension skills, Kumon equips students with much of the knowledge to write carefully constructed essays. Registered to Kumon North America, Inc. Student Retention 03/07 105 Tips For Communication Remember that parents have the right to ask questions and have concerns. An important part of an Instructor’s job is to instill confidence and trust by making parents feel comfortable about their child’s progress. An Instructor needs to take the initiative with communication and not to fall into the “No-news-is-good-news” trap. It is important to anticipate and identify when a parent is upset or concerned, so that the situation can be dealt with as soon as possible. The longer a concern remains unaddressed — no matter how major or minor — the more upset a parent will become. In fact, studies have shown that handling a situation quickly and effectively can transform the potentially dissatisfied customer into a very satisfied one as a consequence. Studies also indicate that customers who express satisfaction, but who remain emotionally unengaged with a product or service exhibit the same behaviors as customers who say they are dissatisfied, so it is important to keep the parent involved with and excited about their child’s progress. Bear in mind that communication is much more than an exchange of words. Linguists claim that spoken words are only seven percent of communication, and that body language, facial expressions, tonality, and style account for the remaining 93 percent! All the same, no matter what measures are taken, Instructors will still encounter challenging situations with parents. The following page contains some advice about how to handle some of these difficult situations. Registered to Kumon North America, Inc. Student Retention 03/07 106 If a parent is confrontational or aggressive: 1) Remain calm! Having both parties upset will make the situation worse. 2) Have a private conversation with the upset parent, away from other parents and students, to discuss the problem. 3) The parent needs to be heard. Listen to what the parent is saying and restate their concerns in order to make sure that the concerns are clearly understood. 4) Ask questions and probe to determine the true nature or cause of the issue. 5) Do not be defensive. Try to resolve the situation and suggest solutions. Remember that parents are human beings who have good and bad days. Be understanding because sometimes parents or students may just be venting after a rough day. 6) Reflect on the situation later when the intensity of it has lessened. How did the conversation go? Could it have been handled differently? Was the parent satisfied? Would this approach work for similar situations and similar parents? It is helpful to visualize the exchange from the parent’s perspective in order to predict and develop a greater understanding of parent concerns. 7) As business owners, Instructors need not tolerate abusive customers. If a situation seems unresolvable, contact the Branch office for assistance. Registered to Kumon North America, Inc. Student Retention 03/07 107 Praise, Praise and More Praise One of the main goals of any Instructor should be to help motivate students to move ahead. On this page is a list of phrases can be used by Instructors, Assistants, and parents alike to encourage students and to help them develop positive self-esteem. Make your praise count! Praise should be specifically tied to a student's efforts and never be empty — i.e. without real meaning. Research shows that self-esteem is most likely to be fostered when children are esteemed and treated respectfully and are given the right kind of positive, meaningful feedback in the form of appreciation (rather than empty praise and flattery). “Appreciation is meant to be positive feedback related explicitly and directly to the content of the child's interest and effort.” Taken from “Self-Esteem and Narcissism: Implications for Practice”by Lilian G. Katz Registered to Kumon North America, Inc. Great Job! Way to Go! Outstanding! Excellent! Now You’ve Got it! Super Work! Great Effort! Unbelievable! Well Done! Remarkable! You’re Almost There! Hooray For You! A+ Job! What a Good Idea! Awesome! Terrific! Fantastic Job! You’re on Target! Dynamite! I’m Proud of You! Wow! Super! Looking Good! Phenomenal! You’re a Winner! Great Try! Bravo! Spectacular! Fabulous! You’re Working Hard! Student Retention 03/07 108 Retention Alert! – Red Flags in the Kumon Routine A Kumon Instructor needs to be sensitive and alert to explicit and subtle indications that a student’s interest may be waning. Paying close attention to a student’s performance on each assignment and maintaining on-going communication with the student and parents are the best methods for sustaining their commitment to Kumon. On the next page are some of the more common signs of trouble that Instructors encounter. It is important to be aware of and prepared to address these and other concerns immediately. Regardless of the particular problem, it is important to take immediate action to address it. There may be a need to contact the parents or ask them to come in for a conference. Often it is necessary to reiterate the benefits of daily study, regular attendance, and what it will take for the student to reach grade level or advanced status. Reinforce the advantages of advanced study and the life skills this will help develop. Show the Progress graph. Highlight the student's progress up to this point and show the projection for where the student could be at different points in the future if the program is followed properly. Use all moments of communication as opportunities to demonstrate support for the parent and student and to help them re-commit to the three-way partnership that will enable the student to continue to progress and reap the benefits of advanced study. Registered to Kumon North America, Inc. Student Retention 03/07 109 Warning Signs Preventative Action (Communication) 1) Irregular attendance, frequent absences or coming later to class than the appointed time • Contact the parents if a student misses more than one session. Speak to them about the importance of regular attendance for maintaining and monitoring daily progress, and achieving the goals you set together. 2) Forgetting homework or turning in incomplete assignments • Reiterate the importance of daily practice for achieving steady progress through the levels to predetermined goals. • Reconfirm that the student is working at the “just right” level. • Suggest that the parents monitor the work more closely at home. Are they home correcting? 3) Complaining that the work is too easy or too difficult • Check to see if the work is really too easy or too difficult (score/SCT). • If you are convinced the work is at the correct level for the student, then patiently explain why he or she must do it (use the progress goals and table of materials to illustrate this). • If the materials are too hard, adjust the assignments. Go back to a point where the student can achieve a good score within the SCT. • If the worksheets are too easy, consider temporarily assigning more work either in class or for homework. 4) Wanting fewer sheets for homework • Reconfirm that the student is working at the “just right” level. • Check to see if he/she is putting down the correct times. • Discuss the student’s commitment to other activities. There may be new or additional demands on the student’s schedule. • Speak to parents about the situation. The student may be overloaded with a new seasonal activity, or simply disorganized. • Discuss how to help fit the workload in with other activities. You may need to temporarily adjust the workload to maintain commitment and progress. 5) Completing fewer worksheets per month or very few worksheets per month • Students generally should be doing 5–10 worksheets per day. This means they should be able to complete 150–300 worksheets per month. Students working below this number may have reached a plateau. It may be necessary to take the student back to an application or concept where he/she can easily complete 5–10 worksheets per day. 6) Taking an excessive amount of time to complete assignments and/or making many errors in their work • Confirm adequate repetition and mastery of previous worksheets. • Review the current assignments in light of past performance and progress goals. • Speak to parents about work at home. Are there any changes in the study environment or student’s attitude? • Carefully observe the work in the Center. At what specific point in the assignment is the student faltering? The student may require review, hints or teaching of a specific concept. 7) Unhappy or glum in class • Review the students’ progress. Are they advancing as planned? • Observe them closely in class. Are they tired or frustrated? • Be patient and cheerful with students. Ask them about the their feelings toward the Kumon work. • Ask the Assistants if they have any insight into the student’s attitude. • Speak with the parents. How is the student’s attitude at home? • Reassess your own attitude toward the student. Registered to Kumon North America, Inc. Student Retention 03/07 110 Feedback Definition of Feedback Simply put, Feedback is sharing the lesson planning process with students. It is opening a dialogue between the Instructor and student that allows for discussion about the criteria for advancement. In a successful Feedback Center, students know what they must do in order to move ahead to the next set. Kumon’s goal has always been to have students move through the program as quickly as they are capable, not repeating unnecessarily, but repeating enough that students work at the just right level. All of Kumon’s worksheet revisions and Instructional advances have been made to achieve this goal. However, in the past, developers have tended to approach this goal almost exclusively from the Instructor’s point of view. What was missing?… a thorough appreciation for the student’s perspective! Instructors have always focused on improving their own will and skill to produce better results, but not always on developing the will and skill of the students. Historically, it was thought that if the Instructor planned skillfully enough, the student would naturally complete the worksheets successfully, within the SCT, and be motivated through their success. But is this really the case? Even in the best Centers with the most skillful Instructors, some students are very motivated and successful, while others are not. So what makes the difference? Of course what makes the difference is the student. Through Feedback, the great power of student motivation to drive their own progress has been realized. The success of Feedback has been amply demonstrated by a greater level of student engagement, an increase in the rate of student progress, a greater level of satisfaction from parents, and more enjoyable relationships between students and Instructors. By truly involving students in their own lesson planning and goal setting, which is precisely what Feedback was designed to do, Instructors can dramatically improve a student's progress. This results in a better Kumon experience for everyone — students, parents, and Instructors alike. The three step process of Feedback Following is the three-step process for effective Feedback: 1) Set advancement criteria — determine/share your concrete criteria with the student. 2) Evaluate the results — Evaluate if the student has met the agreed upon criteria for advancement. 3) Discuss what comes next — make the connection between achieving the goal (or not) and the next work assignments. Registered to Kumon North America, Inc. Student Retention 03/07 111 The Overall Effects of Feedback Instruction Through Feedback, Instructors become more aware of each student's ability. Rather than erring on the side of caution by moving a student too slowly, or progressing a student before they are truly ready, Feedback provides Instructors with the information they need to better analyze student performance and elicits student input to make the proper determination. Feedback thereby drastically reduces the chance that an Instructor will lesson plan without taking individual ability properly into account. Students and Centers In studying Centers that implement Feedback, many positive trends have been found in both students and the Center itself. Through Feedback, students: • know how their efforts are directly connected with their progress, • study with goals in mind, which has been shown to lead to higher performance, • develop better concentration skills and become self-motivated learners, and • are better able to achieve advanced study sooner and thereby experience more of the benefits Kumon has to offer. Through Feedback, Centers: • show a decrease in worksheet repetition, • show a decrease in the number of withdrawals, • show an increase in average length of stay, and • develop a quieter atmosphere. Any Instructor Can Implement Feedback Feedback can be done by any Instructor who is willing to share the lesson planning process with their students. As long as Instructors keep accurate records, follow standard Kumon Instructional guidelines, and maintain accurate grading and corrections, they can conduct Feedback with their students. Registered to Kumon North America, Inc. Student Retention 03/07 112 Implementing Feedback An effective way to incorporate Feedback into the Center is to discuss progress goals at the time of enrollment and to follow up frequently through ongoing discussions. Once these long term goals are in place, the Instructor can then break the long term goals down into short-term goals toward which the student can work. Following are two typical Feedback conversations that illustrate how the three steps of Feedback are quickly and easily covered. As a reminder, the three step process of Feedback are: 1) Set advancement criteria, 2) Evaluate the results, and 3) Discuss what comes next. Sample Feedback Conversations Conversation #1: Goal met The student is in the 4th grade studying Math Level F. The student and Instructor have agreed upon a Y-time goal, including the time it takes to make corrections. Instructor: Let’s see what you did today. Your first time doing F 116-120. How did it go? Any difficulty? Student: I did OK. Instructor: How long did it take? Student: 17 minutes. Instructor: Really? That’s great! And the goal was? (Reconfirming Feedback Step 1) Student: 25 minutes. Instructor: [Flipping through the worksheets] Well, you certainly finished the work and then made your corrections within the goal (Feedback Step 2). How were your corrections? Student: Easy. I made silly little mistakes. Registered to Kumon North America, Inc. Student Retention 03/07 113 Instructor: Well you have time to spare to meet your goal, so try to be more careful. I think you can get 100 percents the first time if you are more careful. You are ready to advance to 121, don’t you think? (Feedback Step 3) Student: Yes. Instructor: OK. I know you will do well. Same goal, aiming to do your homework and corrections within 25 minutes as well. (Feedback Step 1) Be careful of those silly mistakes. Great job today. Student: Thanks. Bye. Conversation #2: Goal not met At previous Feedback sessions, the Instructor and student had agreed that the goal for this section of long division was 10 minutes for 5 pages and to average 90% accuracy. (Feedback Step 1) The Instructor pushed for an Xtime goal because this is a 5th grade student doing division for the first time in Kumon, but who has had it in school already and struggled with it. Instructor: What did you work on today? Student: C 111 Instructor: Right, your first time with division! How did it go? (Note: Because it was the student’s first attempt with long division in Kumon, the Instructor had made a point of observing the student work on it and knew how the student had done.) Student: Maybe not so good. Instructor: You mean, you didn’t meet your goal? Student: No, I went over time and made too many mistakes. (Feedback Step 2) Instructor: But it was only your first try in Kumon with long division. You will do better with more practice. How about the corrections? Were they difficult, too? Student: A little, yes. Registered to Kumon North America, Inc. Student Retention 03/07 114 Instructor: Well, I think we have a good goal, because getting good at these division problems is really important for the division involving bigger numbers after this. Since you have two days of homework before class again, let’s try these 5 pages tomorrow and move ahead. Do you think you will be ready to continue with the next five pages after that for the next day’s homework? (Feedback Step 3) Student: I’ll try. Instructor: Great. And what is your goal again? Student: 10 minutes and try to get 90 percents. (Feedback Step 1) Instructor: Right. Don’t worry if it still seems a little difficult. You have learned everything before, and I know you will learn this, too. Sound like a good plan? Student: Yes. There are a variety of Feedback conversations that may occur with a student. Most often the focus will be on the work for that particular day and what is immediately coming up. Sometimes, you may be engaged in conversations that incorporate the following. • checking the student’s understanding of the kind of mistakes being made — are they of a particular type or simply careless? Does the student understand the reason for a mistake? • previewing a concept with a student to ensure they can move forward • helping the student understand how what they had been working on previously is related to what they are doing now • helping the student understand how what they are working on now will help them do well later on in the level or upcoming levels • long-term goals, including levels to come, achieving ASHR, and program completion The important thing is to involve the student in the process of collaborating on goals, and making sure they are aware of how their performance directly affects advancement. This is of great assistance in fostering student motivation and self-esteem. Registered to Kumon North America, Inc. Student Retention 03/07 115 “Children’s self-esteem can be strengthened when they have the opportunity to develop and apply criteria for evaluating their own work.” Taken from Self-Esteem and Narcissism: Implications for Practice by Lilian G. Katz Through Feedback Instructors really can help students achieve Kumon’s ultimate aim of developing advanced students who are self-motivated learners. Registered to Kumon North America, Inc. Student Retention 03/07 116 Additional Student Incentives Though Feedback is the most powerful tool when it comes to motivating and retaining students, there are additional student incentives available. Company-wide Student Incentives Kumon North America, Inc. has developed many national student incentives which are designed to promote the long term nature of the program. These student incentives help to develop long term goals for Math or Reading students. Company-sponsored incentives include: • C3 & E4 Stickers: Students who reach Level C in Math or Reading before the end of 3rd grade are eligible to receive a special C3 sticker. (Similarly for reaching Level E before the end of 4th grade.) • G5 Math and Reading awards: Students who reach Level G in Math or Reading before the end of 5th grade receive a brass star engraved with their name. • Math Level J Completion award: Students who complete Level J Math receive an engraved plaque. • Math Program Completion award: Students who complete Level O Math receive an engraved world clock. • Reading Program Completion award: Students who complete Level L Reading receive an engraved plaque. •Advanced Student Honor Roll: Students who achieve ASHR status are recognized with a certificate and, if they qualify, are included on a Center poster listing the top-ranking students in the country. In addition, Kumon has developed “The Cosmic Club”, a program in which students earn points for specific milestones — e.g. completing Levels, remaining enrolled. They can then cash in their points for prizes through the “Cosmic Club” website. More detailed information about national student incentives and The Cosmic Club program can be found in the Operations Manual. Registered to Kumon North America, Inc. Student Retention 03/07 117 Center Based Student Incentives Many Instructors have created a Center-based student incentive program to help provide students with more frequent rewards for completing daily worksheets. Some common ways to incorporate simple incentive programs: • Provide students with Kumon Maps or Passports (available at the distribution warehouse as chargeable items) 1) Students are awarded one sticker for each completed assignment. 2) Students affix the stickers to the map or passport. 3) Once a map is full or passport page is complete, students are eligible to choose a prize. (Prizes can be anything from gift certificates to prizes purchased at a local store by the Instructor.) • Provide students with Kumon dollars (K$) (available at the distribution warehouse as chargeable items) 1) Students are awarded 1K$ for each completed assignment (and 100K$ for passing Achievement Test). 2) Students save Kumon dollars to “purchase” items at the “Kumon Store.” 3) Once a week/month the Kumon Store opens for the purpose of exchanging Kumon dollars for prizes. (Prizes can be priced at a rate of 100K$ per $1 — i.e. If an Instructor spends $1 to purchase a prize, the student must save 100K$ to trade for it on “Kumon Store” day. Incentive programs should be kept simple and should not become the driving force for students to complete worksheets. Kumon wants to create self-motivated learners, not learners who complete worksheets only to get prizes. Registered to Kumon North America, Inc. Student Retention 03/07 118 Student Appreciation Events Another common and highly recommended student retention activity is a Student Appreciation Event (SAE), also known as an Awards Ceremony. This event, held at the Center or another local venue, should honor all students at the Center. Honors range from certificates for months or years of continuous enrollment to honor roll awards and special recognitions such as perfect attendance or program completion. More comprehensive information about Student Appreciation Events can be found on the Instructor website. Instructors should reference these materials and begin to think about planning the event in detail at least two to three months before the event is to occur — even earlier if a venue other than the Instructor’s own Kumon Center needs to be reserved. Also consider the following retention activities: • Center Anniversary Parties • Holiday Parties • Summer/Seasonal gatherings • Movie and popcorn nights (invite along non-Kumon friends!) Registered to Kumon North America, Inc. Student Retention 03/07 119 Kumon Start-Up Manual Supplemental Tools Reading Supplemental Tools 17 Tips for Reading Aloud . . . . . . . . . . . . . . . . . . . . 121 Recommended Reading List Facts . . . . . . . . . . . . . 122 Literary Awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Recommended Reading List Background Information . . . . . . . . . . . . . . . . . . 123 Tips for Recommending Books to Students . . . . . 126 Incorporating the Recommended Reading List into the Center Routine . . . . . . . . . . . 130 Reading Library Application . . . . . . . . . . . . . . . . . . 131 Tips for Organizing a Center Library . . . . . . . . . . . 132 Annotated Bibliography and “My Book Tracker” . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Using Flashcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Alphabet Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Letter Sounds Chart . . . . . . . . . . . . . . . . . . . . . . . . . 143 Letter Writing Pages. . . . . . . . . . . . . . . . . . . . . . . . . 143 CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Registered to Kumon North America, Inc. Supplemental Tools 03/07 120 17 Tips for Reading Aloud (Adapted from The New Read-Aloud Handbook by Jim Trelease, 1989) 1) Begin reading aloud to your child as soon as possible. The younger, the better. Reading to infants helps them develop a sense for the rhythm and pattern of language. 2) Read as often as you and your child have time. 3) Prepare for reading aloud by previewing the book you intend to read to your child. 4) Remember, the art of listening is acquired. It must be taught and cultivated gradually — it doesn’t happen overnight. 5) Read slowly enough for your child to build mental pictures of what he or she has just heard. 6) Vary the subject matter and length of the reading. 7) Occasionally read above your child’s reading skill level (but not emotional level). This can stimulate reading motivation. 8) If chapters are too long for one reading session, find a suspenseful stopping point. 9) Remember, even older children love books with good pictures. 10) Remember, reading aloud comes naturally to very few people. To do it successfully and with ease, you must practice. 11) Use plenty of expression when reading. If possible, change the tone of your voice to fit the dialogue. 12) Adjust the pace of your voice to fit the story. During the suspenseful part, slow down, draw out your words, and bring your listener to the edge of his or her chair. 13) Avoid long descriptive passages until the child’s imagination, vocabulary, and attention span are capable of handling them. Identify and eliminate such passages during pre-reading preparation. 14) Foster the child’s curiosity with patient answers to questions he or she may have while you are reading aloud. Registered to Kumon North America, Inc. Supplemental Tools 03/07 121 15) Reluctant readers or unusually active children may find it difficult to sit and listen. Paper, crayons, and pencils allow them to keep their hands busy while listening. 16) Encourage conversation about what is being read. 17) Set aside regular reading times each day for your child to read on his or her own. Recommended Reading List Facts 1) The 100 books on the 7A-3A early reading levels are meant to be read aloud to the child, not by those students in those levels. 2) The RRL books in Levels 2A and up, in general, are numbered in order of difficulty from 1-15 or 1-20. 3) The books in Levels 2A and higher were chosen for the list using the Harris-Jacobson Wide Range and Dale-Chall Readability Formula. Using select passage data, the test yields a readability score for the book. It does not yield a score for content level appropriateness, however, which is why some books on the higher levels might appear to be for younger readers. 4) There are many award-winning books on the list including Newbery, Newbery Honor, Caldecott, Pulitzer Prize, and N.Y. Times Best Illustrated. 5) It may be advantageous for some students to read the first five books within each level on the list before beginning worksheet assignments in that level. This may help create a smooth transition from one level to the next. 6) Books on the list contain stories from many different cultures, including African-American, Japanese, Chinese and Indian. 7) Excerpts from the Recommended Reading List are featured in many of the worksheet levels. Registered to Kumon North America, Inc. Supplemental Tools 03/07 122 Literary Awards The Newbery Medal Established in 1922, the Newbery Medal is an annual award named for a famous 18th century publisher and seller of children’s books. The Newbery Medal is presented by the Association for Library Service to Children (ALSC). It is awarded to the most distinguished contribution to American literature for children published during the previous year. Encourage children to read Newbery Award winners, including the over 30 winners on the Kumon Recommended Reading List. The Caldecott Award The Caldecott Award was established in 1938. It is given each year to the illustrator of the most distinguished American book for children published in the preceding year. There are over 10 Caldecott Award-winning books on the Kumon Recommended Reading List. The Pulitzer Prize The Pulitzer Prize is a prestigious award established by Joseph Pulitzer, a 19th century journalist and publisher, and administered by Columbia University. It is awarded annually in the fields of journalism, literature, music, and other related fields. Recommended Reading List Background Information Philosophy The Kumon Recommended Reading List is an integral part of the Kumon Reading Program. Developing a habit of reading books frequently and widely helps students gain a wealth of background knowledge and expand their vocabulary. The background information they learn enhances students’ comprehension as they relate prior knowledge to gain meaning from new texts. Reading books also aids students with the Kumon worksheets. The Recommended Reading List provides students and parents with a framework for choosing books that are both skill-appropriate and enriching. Registered to Kumon North America, Inc. Supplemental Tools 03/07 123 Parameters The Recommended Reading List was developed following the highly successful model used with the Kumon Kokugo Program in Japan. Each Kumon worksheet level has a selected number of books corresponding to the reading skill base of the level. The books act as indirect skill reinforcement for the level. Construction It was decided the list would start with 15 books per level for Levels 2A through I. However, when Kumon invited Instructor suggestions for books to be considered for the list, over 600 suggestions were submitted to the Instruction Department. To narrow this list, a selection process was designed whereby each book would be evaluated by a set of criteria. This set included: Availability, Readability, Literary Integrity, and Subject Matter. Availability Availability was the first concern. The books had to be easily available and currently in print. For purposes of distribution, North American publishers were preferred over non-North American publishers. Given the nature of the publishing industry, however, and the large number of books on the list, it is impossible to guarantee that all books will remain in print and available. At the time this list was created, all books were in print and available. Readability It was vital to choose skill-appropriate books for each level. To do this, each book was submitted to a readability test. The test chosen was the Harris-Jacobson Wide Range Readability Test. The test utilizes data such as sentence and passage length as well as word construction and vocabulary difficulty. The word base for the test is compiled from a frequency analysis of vocabulary found in 118 school textbooks. The Harris-Jacobson Test uses the same conceptual framework as the Dale-Chall Test. The test formula yields a numerical score from 1 through 12, which is compared against a rating scale. The higher the number is, the more difficult the readability of the book. The test uses standard statistical analysis techniques. Registered to Kumon North America, Inc. Supplemental Tools 03/07 124 An important point must be understood. The readability score of the book and its assignment to a worksheet level may not correspond to the specific grammar concept addressed in that level. That is to say, just because the student is studying regular past-tense verb conjugation in Level A, does not mean the student will read books from the list that only contain regular verbs conjugated in the past-tense. The correspondence between the Kumon worksheets level and the readability of the book must be understood in a broader context. Literary Integrity Books appearing on nationally and internationally recognized award lists were given special consideration as were books appearing on more than one list. One third of the original RRL books are award-winning books, as mentioned previously. Subject Matter A substantial effort was made to create a list of books with appeal to a wide spectrum of reader interests. Attention was given to selecting works that would expand students’ awareness beyond their immediate pool of reference knowledge. By doing so the list would create “windows of exposure” to broaden and expand students’ awareness. The list contains both fictional and non-fictional works. Selections were drawn from categories of historical fiction, poetry, and science fiction. There is roughly an even number of male and female protagonists in each level. Within each level it is hoped that there will be something of interest for everyone. It is not expected that every book will appeal to every reader. Instructor Comments The Kumon Recommended Reading List is meant to be dynamic and flexible. The creators of this list in the Instruction Department are eager for Instructor comments, suggestions, and feedback. With Instructor input, the list can be revised, refined and built upon. Registered to Kumon North America, Inc. Supplemental Tools 03/07 125 Tips for Recommending Books to Students Reading the books from the Recommended Reading List should be enjoyable for the student, not a chore! Consider the student’s skill level and interests when recommending books. If a student particularly enjoys a given book, consider the following points to help make another great selection! Several authors have multiple books on the list! Ex. Ezra Jack Keats: Peter’s Chair, A Letter to Amy, The Snowy Day Author Levels Author Lillian Hoban AII/BI Katherine Paterson Beverly Cleary Virginia Hamilton CI/DII/ EII/G Ronald Dahl EII/FII Betsy Byars Jean Craighead George DII/FII Ursula K. Le Guin Levels EII/FII/H/I BI/G/H G/H Several of the books are science fiction/fantasy novels. Ex. If the student enjoys the science fiction excerpt from A Wrinkle in Time (G151-180), s/he may enjoy reading other science fiction stories. Level DII A Wrinkle in Time Level FI/G A Wizard of Earthsea Fantastic Voyage Registered to Kumon North America, Inc. The Lion, the Witch, and the Wardrobe Ella Enchanted Supplemental Tools Level G The Farthest Shore Level EII Level FII/G Level H 03/07 126 Several of the books are historical novels. Johnny Tremain Level H American Revolution Across Five Aprils Level I American Civil War The Master Puppeteer Level I 18th Century, Japan Several of the books are (auto)biographies. Ex. If the student enjoyed the worksheet sets containing non-fictional material, (Ex. Levels G, H, I: 1-100) s/he may enjoy reading other non-fictional text. Registered to Kumon North America, Inc. The Thread That Runs So True Level H North to the Orient Level I My LIfe and Hard Times Level I Supplemental Tools 03/07 127 The Reading Program worksheets contain excerpts from several of the books on the list. Alice in Wonderland EI 191-200 The Old Man and the Sea H 111-130 A Wrinkle in Time G 151-180 The Pinballs H 148-150/ 188-190 All excerpts from Levels DI and EI come from books on the Recommended Reading List. Many of the books on the list are part of a series. Ex. Students may enjoy reading other books in the series. These books should be available at most children’s bookstores. Level 2A Moonbear’s Skyfire The Cat in the Hat Clifford the Big Red Dog Level AI/II Curious George Flies a Kite Little Bear’s Friend Peter’s Chair Days with Frog and Toad Arthur’s Prize Reader The Lion, the Witch, and the Wardrobe Level BI/II A Chair for My Mother The Little House Level D Henry Reed, Inc. Level EII Encyclopedia Brown Shows the Way Pippi Longstocking Ramona Forever The Borrowers Level F Black Ships Before Troy Level G A Wrinkle in Time Little House in the Big Woods A Wizard of Earthsea Recommend that students purchase other books by a favorite author. Dr. Seuss, Cynthia Voight, Isaac Asimov, and Betsy Byars, among others, are prolific writers! Their books are widely available in many bookstores. Registered to Kumon North America, Inc. Supplemental Tools 03/07 128 Some of the books are collections of tales, fables, or short stories. Ex. If the student has difficulty concentrating on longer text, consider recommending one of the following collections of shorter works: Encyclopedia Brown Shows the Way Level EII Tatterhood and Other Tales Level EII One of the books is a collection of poems. Old Possum’s Book of Practical Cats — T.S. Eliot Registered to Kumon North America, Inc. Supplemental Tools Level H 03/07 129 Incorporating the Recommended Reading List into the Center Routine Pre-Enrollment Interview In conjunction with the Table of Learning Materials: Enrollment Interview Center Routine Once the student has enrolled: (See Tips for Organizing a Center Library.) After student completes the Achievement Test, have a parent/student/Instructor 1. As the student progresses conference to discuss the through his/her study level, record the completion of each goals and contents of the next level. (Use the Study book on the RRL Sheet or Level Summaries.) Book Tracker. 1. Introduce the student Recommended Reading 1. Introduce the Recommended List (RRL) using the RRL sheet Reading List. or the Book Tracker. On the 2. Explain the goals and design Recommended Reading List of the Recommended Sheet, or in the student’s Reading List. 2. After the student completes a copy of “My Book Tracker,” book, encourage the mark which books the student student to write his/her has previously read. thoughts about the book 2. Use the Annotated in the Book Tracker. (This Bibliography to suggest exchange can replace the reading choices while the “reading aloud” segment student is working through of the center routine for the first worksheet level. that day.) 3. Indicate those selections 3. Discuss the book with the on the RRL Sheet or Book student. Tracker. 4. Recommend a new book to 4. In some cases, recommend the student. that parents read aloud Note: While the student is to their child from a higher completing worksheets 101-200, level. Give the parents a recommend the first five books copy of “17 Tips for Reading from the next level. Aloud.” Registered to Kumon North America, Inc. Achievement Testing Supplemental Tools 1. Review the student’s RRL Sheet or Book Tracker. 2. Use the Annotated Bibliography to recommend books for students to read or for parents to read aloud to the student from the new level. (Also, refer to “Tips for Recommending Books to Students.”) 3. Recommend 3-10* books from the new level (or lower or higher) for students to read while completing worksheets 1-100. *This will vary according to the projected length of study at this level. 03/07 130 Reading Library Application Please print: Student Name: __________________________________________________________________ Mailing Address: _________________________________________________________________ Our Library Check-Out Policy • A one time $10.00 deposit is requested and will be refunded upon discontinuation of the Reading Library. • The maximum loan period is 2 weeks. • Overdue fines will be assessed at 10 cents per class day. • Lost or damaged books: Parents will be responsible for the cost of the book plus $10.00 (lamination, labeling, shipping and handling). I agree to the Reading Library policy as outlined above. Parental Signature: __________________________________ Date: ________________________ For Office Use Only Deposit Received: ________ RRL Record Sheet: ________ Library Card Issued: _______ Reading Library Application Please print: Student Name: __________________________________________________________________ Mailing Address: _________________________________________________________________ Our Library Check-Out Policy • A one time $10.00 deposit is requested and will be refunded upon discontinuation of the Reading Library. • The maximum loan period is 2 weeks. • Overdue fines will be assessed at 10 cents per class day. • Lost or damaged books: Parents will be responsible for the cost of the book plus $10.00 (lamination, labeling, shipping and handling). I agree to the Reading Library policy as outlined above. Parental Signature: __________________________________ Date: ________________________ For Office Use Only Deposit Received: ________ RRL Record Sheet: ________ Library Card Issued: _______ Registered to Kumon North America, Inc. Supplemental Tools 03/07 131 Tips for Organizing a Center Library I. Set-Up Designate a location for the Center Library. Display the Kumon Recommended Books (entire set) on bookshelves or in a bookcase. Cover books with contact paper to protect them from wear and tear. (Contact paper is available in rolls at most office supply stores or home improvement stores. An X-Acto knife makes cutting easier!) Use the color-coded Kumon Reading Program labels to facilitate management of the Center Library. The color-coded labels are designed to make it easier to select books from a specific level and to return them to their designated location. One color has been assigned to each level on the RRL as listed in the chart below: 7A White BII Peach 6A Gold CI Light Pink 5A Pink CII Pink 4A Gray D Goldenrod 3A Cream E Lime Green 2A Light Yellow F Yellow-Green AI Red G Light Blue AII Turquoise H White BI Orange I Pastel Green Group the RRL books by level and place them on the shelves in ascending order from Level 7A to Level I. You may have a separate shelf for 7A-3A books closer to your Junior Kumon area. The remainder of the RRL (2A-1) can be grouped together. The color-coded labels, if affixed as described below, will assist in the maintenance of this organization. Affix the color-coded labels to the spine at the bottom of the front cover of the books as indicated. There are 15-20 labels for each of the 18 levels of the RRL. The number to the left side of each label corresponds to the number designated for each book within a level on the RRL. Registered to Kumon North America, Inc. Supplemental Tools 03/07 132 For example, The Big Wave is the tenth book listed in Level D. Place the D10 label on this book. Place the books on the shelves in ascending order from 1 to 15 or 1 to 20 within each level. II. Center Library: General Guidelines Use the library as a resource for recommending books to students and parents. Next to the Center library, display: • The Recommended Reading List • A copy of the Annotated Bibliography Include books for parents in the library. The Parent’s Guide to the Best Books for Children (The New York Times, 1991) and The New Read-Aloud Handbook (Jim Trelease, 1989) are two excellent resources to help parents choose books for their children. Encourage parents and students to learn more about the books on the Recommended Reading List by highlighting summaries of recommended books in your class newsletter! Have students write a review of the book to put in your newsletter. Become familiar with the books on the list to confidently recommend books to students and parents. Encourage parents to purchase the books or check them out at a local library if it is not possible to have the entire library. These books are widely available. If Reading Program students are encouraged to read books from the RRL in the Center, set a time limit to keep the students’ visits enjoyable, rather than burdensome. Registered to Kumon North America, Inc. Supplemental Tools 03/07 133 III. Library Check-out Policy: General Guidelines Instructors may choose to establish a book check-out system at their Centers. Enabling students to check-out books is a valuable service for Reading Program students and a means to maximize the benefits of the Recommended Reading List. The following guidelines may be helpful in setting up a library book check-out system: 1) Use of the library should be carefully supervised by the Instructor or Chief Assistant. The student should check with the Instructor or assistant before selecting a book. 2) A check-out period should be set. For example, students must return books within one or two weeks. 3) Students should check-out only one book at a time. This will make the books available to more students. 4) The procedure for checking out books should be clearly displayed. 5) Clearly explain Center Library rules to students and parents at the time of enrollment in the Reading Program. Students/parents who do not follow library rules may have the privilege of checking out books suspended. Parents are ultimately responsible for the cost of lost books. IV. Library Check-Out Policy A. Set-up: 1) Complete a library card* for each book. 2) Affix a library card pocket* inside the back cover of each book. 3) Place books, with labels affixed, in ascending order by level and number. *Library cards and pockets are available at the distribution warehouse. Registered to Kumon North America, Inc. Supplemental Tools 03/07 134 B. Classroom Procedure: Check-out 1) Assist the student in selecting an appropriate book. 2) Have the student fill-in the date and their name on the card. Assist as necessary. 3) Write the due date on the card in the “Date Returned” column. 4) Place the card in the students’ 3-pocket plastic file. (The placement should be such that the Instructor or assistant sees it each class session.)** **Or the Instructor may choose to have a separate library card file organized by the level of the book. C. Classroom procedure: Return 1) The student returns the book to the Instructor or Reading Assistant.*** 2) Remove the card from his/her file and place a check mark (✓) next to the due date or place a line through the student’s name to indicate that the student returned the book. 3) Place the card in the book. 4) Discuss the book with the student during the reading aloud segment of the Center visit. Record the results including the name of the book in the student’s record book. 5) Record completion of the book on his/her Book Tracker. 6) Return the book to its location on the bookshelf. 7) Recommend a new book to the student as planned at the enrollment interview. ***Remind the student to return the book. CMS2 has the ability to assist with management of the RRL library. Please see your CMS2 User’s Guide for more details. (Trainees will receive a CMS2 User’s Guide in New Instructor Training.) Registered to Kumon North America, Inc. Supplemental Tools 03/07 135 The Annotated Bibliography and “My Book Tracker” In the Annotated Bibliography, each book in Levels AI through I has its own summary page and the summaries range in length depending on the level of difficulty of the book. Levels 7A through 2A contain short two to three line summaries, and there are five summaries on each page. Along with the book summary is a picture of the book cover and colorful graphics to make the summary itself appealing to students. There are indices at the back of the Annotated Bibliography by author, title and subject to aid students and assistants when searching for specific books. For example, if students particularly like Beverly Cleary or Ronald Dahl books, then they can go to the author index and look for other books written by the same author. Sometimes, students need to write book reports for school, and choose books from our RRL. When students would like to choose a book, instead of selecting them at random from the level, have the students read through some of the summaries so that they pick a book that they want to read and that interests them. The summaries also withhold specific details and do not give away the whole story to entice students to read the entire book. Spend time reading through the summaries to first become familiar with the books before discussing the books with the students and encourage your Assistants to do the same. This item is a great training tool for your Assistants. When the Assistants have down time during the Center, have them read through each summary. It is advisable to have an extra copy of the Annotated Bibliography in the parent waiting room to encourage parents to read to their children or encourage more book reading at home. The Book Tracker is intended for use in conjunction with the Annotated Bibliography for students in 2A and higher. This item was introduced at the 2004 Instructors’ Conference, and was the product of a six-month pilot-test “Got Books? Let’s Read” Voluntary Study Group. This tool gives students an opportunity to express their opinions about a book, tracks the books students read, motivates students to read more books, and provides Instructors with a concrete method of integrating the RRL into the Reading Program. This exercise is intended as a way of developing a student’s love of reading and is not a “marked” or graded assignment. Students write their thoughts in their own words and have the opportunity to have “Book talk” with an assistant or Instructor afterwards. Giving students opportunities to share what they’ve read also motivates and excites them. Research has Registered to Kumon North America, Inc. Supplemental Tools 03/07 136 shown that this simple interaction of sharing what they’ve read to another individual helps spark students’ interest. It also fosters excitement when they receive positive feedback without criticism or correction to their written text. It increases confidence in their own abilities, decreases fear of being wrong and encourages greater willingness to explore new ideas. Here are some of the highlights of the Book Tracker (BT): • A goal setting page for students to write a goal of how many books they would want to read. • Quotes included sporadically inspiring them to read. • Directions of how to use the BT for the Instructor and the student. • On the writing entry pages, there are two general open-ended questions. • Tracking pages from levels 2A through I. • There are 50 writing entry pages in the Book Tracker. • The Book Tracker is a non-chargeable item. Registered to Kumon North America, Inc. Supplemental Tools 03/07 137 Using Flashcards • Show card with the picture on it to the student. • Student should say the word. (Tell the student the word if the student does not know it.) • Turn the card over and do the next one. Guidelines for Using Flashcards All the flashcards can be used at home and/or at the Center. They are meant to be used throughout the early levels, but also can be used with students in levels AI and above. The flashcards (sight word, word family, rhyming) are shown to students picture side only at a rate of approximately one card per second. Thus, it takes about 30 seconds for a student to view 30 cards. Their sight word vocabulary is being built through the context cue of the picture. Through this method, students actually may learn to read up to 50% of the words on the word-only side of the cards. At home, we want parents to use only the picture side of the flashcards. In the Center, once a student has been exposed to the cards and the worksheets, the Instructor may choose to show the student some of the flashcards with the word side first. If a student does not recognize the word right away, however, the Instructor should tell the student what the word is rather than let him/her try to sound the word out. The words on these flashcards are not meant to be sounded out. Exposure to the word is the key in the Word Building Block. Doing the flashcards this way is meant to be fast and fun for the student, and it provides the Instructor, assistant or parent with the opportunity for lots of praise. Helpful Hint If smaller groups of flashcards are preferred, cards 1-20 can go on one 11⁄2" ring and cards 21-40 can be put on a second ring. How to Divide Flashcards into Groups 1. Sight Word Flashcards: For each level, divide flashcards into groups of 30 and put on 11⁄2" rings. 7A — has 8 — 11⁄2" rings for cards 7A 1-30, 31-60, 61-90, 91-120, 121-150, 151-180, 181-210, 211-244 6A — has 6 — 11⁄2" rings for cards 6A 1-30, 31-60, 61-90, 91-120, 121-150, 151-189 5A — has 3 — 11⁄2" rings for cards 5A 1-30, 31-60, 61-89 4A — has 5 — 11⁄2" rings for cards 4A 1-30, 31-60, 61-90, 91-120, 121-142 Registered to Kumon North America, Inc. Supplemental Tools 03/07 138 3A — has 6 — 11⁄2" rings for cards 3A 1-30, 31-60, 61-90, 91-120, 121-150, 151-173 The 11⁄2"-inch rings for each level can remain separate or they can be held together on a single 2-inch ring. 2. Word Family Flashcards: These flashcards are divided into short vowel and long vowel sounds and the flashcards for each vowel sound are put on 2-inch rings. Short Vowel Sounds Short a — has 8 word families or the following 40 cards on one 11⁄2" ring. • ‘ack’ word family cards 1-5 • ‘all’ word family cards 6-10 • ‘am’ word family cards 11-15 • ‘an’ word family cards 16-20 • ‘and’ word family cards 21-25 • ‘ap’ word family cards 26-30 • ‘at’ word family cards 31-35 • ‘ar’ word family cards 36-40 Short e — has 5 word families or the following 25 cards on one 11⁄2" ring. • ‘ed’ word family cards 41-45 • ‘ell’ word family cards 46-50 • ‘en’ word family cards 51-55 • ‘est’ word family cards 56-60 • ‘et’ word family cards 61-65 Short i — has 8 word families or the following 40 cards on one 11⁄2" ring. Helpful Hint • ‘ick’ word family cards 66-70 If smaller groups of • ‘ig’ word family cards 71-75 flashcards are preferred, • ‘ill’ word family cards 76-80 cards 66-85 can go on • ‘in’ word family cards 81-85 one ring and cards 86-105 can be put on a second 11⁄2" ring. Registered to Kumon North America, Inc. • ‘ing’ word family cards 86-90 • ‘ink’ word family cards 91-95 • ‘ip’ word family cards 96-100 • ‘it’ word family cards 101-105 Supplemental Tools 03/07 139 Short o — has 6 word families or the following 30 cards on one 11⁄2" ring. • ‘ock’ word family cards 106-110 Helpful Hint If preferred, the first 4 word family cards (106-125) can be put on one 11⁄2" ring and the 2 ‘double-o’ word family cards (221-230) can be put on a second ring. • ‘og’ word family cards 111-115 • ‘op’ word family cards 116-120 • ‘ot’ word family cards 121-125 • ‘ook’ word family cards 221-225 • ‘ool’ word family cards 226-230 Short u — has 4 word families or the following 20 cards on one 11⁄2" ring. • ‘uck’ word family cards 126-130 • ‘ug’ word family cards 131-135 • ‘un’ word family cards 136-140 • ‘ut’ word family cards 141-145 Long Vowel Sounds Long a — has 4 word families or the following 20 cards on one 11⁄2" ring. • ‘ail’ word family cards 146-150 • ‘ain’ word family cards 151-155 • ‘ake’ word family cards 156-160 • ‘ay’ word family cards 161-165 Long e — has 4 word families or the following 20 cards on one 11⁄2" ring. • ‘eat’ word family cards 166-170 • ‘ee’ word family cards 171-175 • ‘eep’ word family cards 176-180 • ‘eet’ word family cards 181-185 Long i — has 6 word families or the following 35 cards on one 11⁄2" ring. • ‘ice’ word family cards 186-190 • ‘ide’ word family cards 191-195 • ‘ine’ word family cards 196-200 • ‘ite’ word family cards 201-205 • ‘ive’ word family cards 206-210 • ‘y’ word family cards 246-250 Registered to Kumon North America, Inc. Supplemental Tools 03/07 140 Long o — has 5 word families or the following 25 cards on one 11⁄2"ring. • ‘oat’ word family cards 211-215 Helpful Hint • ‘old’ word family cards 216-220 If smaller groups of • ‘one’ word family cards 231-235 flashcards are preferred, • ‘ose’ word family cards 236-240 cards 186-200 can go on • ‘ow’ word family cards 241-245 one ring and cards 201-250 can be put on a second 1 ⁄2" ring. 1 3. Rhyming words: Are divided into 5 groups of 20 flashcards each. Each of the five groups is put on a 11⁄2" ring. These five 11⁄2" rings can be kept separate or held together on one 2-inch ring. Group 1: Flashcards 1-20 – ‘air’, ‘ail’, ‘ain’, ‘ate’ rhyming words Group 2: Flashcards 21-40 – ‘ed’, ‘ee’, ‘eek’, ‘een’ rhyming words Group 3: Flashcards 41-60 – ‘eat’, ‘eye’, ‘ight’, ‘or’ rhyming words Group 4: Flashcards 61-80 – ‘ox’, ‘oak’, ‘oat’, ‘oo’ rhyming words Group 5: Flashcards 81-100 –‘oot’, ‘erd’, ‘earl’,‘urn’ rhyming words Direction Stickers Place one sticker on the front side of the first flashcard of each set. These stickers are numbered should the Instructors like to use the numbers as part of a tracking system. Registered to Kumon North America, Inc. Supplemental Tools 03/07 141 How to Assign the Flashcards Sight Word Flashcards can be used: • To help develop basic vocabulary ex. Students should be assigned Sight Word flashcards in order, if possible, to ensure they will practice all sets before advancing to 2A. Word Family Flashcards can be used in the following ways: • To help develop phonemic awareness in a non-reader ex. A three or four year old can be given any of the word family flashcards while they are doing any of the worksheets. They do not have to be given in any particular order. • To help a child learn the vowel sounds (basic phonics) ex. Any child can be introduced to the short and long vowel sounds of letters by giving them Word Family flashcards for each short, then long vowel sound, or by giving them the short and long sounds of each letter. For example, a student may be introduced — one at a time — to the 5 groups of short vowel flashcards (which includes a, e, i, o, and u), followed by the long vowel flashcards (which only include a, e, i, and o); or a student may be exposed to the short and long vowels of each individual letter (short a, long a; followed by short e, long e, etc.) • To help a child distinguish between vowel sounds (phonics) ex. A student who has difficulty distinguishing between short e and short i could be given the short e word family cards and the short i word family cards simultaneously or first one, then the other. Rhyming Flashcards can be used in the following way: • To help develop phonemic awareness Before a child can learn to read an alphabetic language such as English, s/he must have a solid foundation of the awareness of sounds within words. This happens through language play, especially rhyming. The rhyming flashcards help children develop this needed phonemic awareness. These flashcards can be given to students at any level at any time and as often as they like. However, we recommend that you concentrate on Sight Word and Word Family cards first. Registered to Kumon North America, Inc. Supplemental Tools 03/07 142 Alphabet Board The Alphabet Board is a fun way to reinforce letter recognition and sound recognition. We encourage students to use this board during class time to strengthen their knowledge of letters, letter sounds or letter combinations depending on their worksheet level. The Alphabet Board can also be an effective way to keep students meaningfully occupied while they are waiting to work with an assistant. Letter Sounds Chart The Letter Sounds Chart is an aid to the worksheets that helps to make instruction multi-sensory. Along with worksheets, flashcards and other tools, the Letter Sounds Chart helps to ensure that instruction is presented in a manner in which all children can learn. It can be used to teach the ABC song, the names, shapes and sounds of the letters. It is imperative that the Instructor and Assistants learn the accurate sound of each letter as presented in the Letter Sounds CD. Letter Writing Pages These pages are intended for additional practice with writing the letters of the alphabet. Students who are just learning to write may use these sheets as an enhancement to their worksheet study. These sheets are available with one letter per page to allow young students the opportunity to focus on one letter at a time. Smaller letter and script practice sheets are available for older students who may need additional practice writing neatly. CDs Kumon produces a variety of CDs to assist with instruction and center management. CDs are available from 7A-3A which provide an oral version of the worksheets. These are generally utilized at the Center to help students follow the written words on the worksheets. The Letter Sounds CD is used in conjunction with the Letter Sounds Chart to help students learn the letter sounds. Additionally, it is a useful training tool for the Instructor and assistants to learn the appropriate letter sounds prior to working with young students. Registered to Kumon North America, Inc. Supplemental Tools 03/07 143 Kumon Start-Up Manual Supplemental Tools Math Supplemental Tools Number Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Number Poster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Number Writing Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . 146 Numerical Notebooks . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Multiplication Flash Cards. . . . . . . . . . . . . . . . . . . . . . . . 148 Registered to Kumon North America, Inc. Supplemental Tools 03/07 144 Number Boards (30, 50, 100) The 30, 50 and 100 Number Boards are essential to the effective Instruction of the lower Math levels. They are especially helpful to those students who are primarily visual or tactile learners. From Level 7A to Level A, there are specific achievement goals (measured by time) for students to build up to. These goals are outlined in Part II of your Instruction Manual. This activity is very good at helping your students build solid number sense. Guidelines for Using Number Boards • Schedule the Number Board activity at regular intervals (ie. every class or once a week). • This activity can be done sitting or standing at a table. Most Instructors have found that standing aids in the student’s focus on the exercise. • Where possible, use separate tables of various heights to accommodate the differing age/height of students. • Ensure that your Assistant or the student uses a stopwatch to time the exercise, and that the result is recorded in the student’s file. How to teach young students to use the 30 Magnetic Number Board • Cover up numbers 6 and higher with a piece of paper. One by one, hand the magnetic number pieces to the student, asking “Where does this go?”, and have the student place them correctly on the board. • Once the child is able to place 1-5 on the board easily, he or she can move on to numbers 1-10. Fold the board so that only the numbers 1-10 are visible. Give the student all the magnetic pieces from 1-10 and have him or her place them in order. Once the student gets used to the exercise, allow him or her to grab them at random with two hands and put them down correctly on the board. After all 10 pieces have been put on the board, have the child point at each number in sequence and say the number out loud. Registered to Kumon North America, Inc. Supplemental Tools 03/07 145 • When the student is able to place 1-10 quickly on the board, and is able to say these numbers out loud quickly and correctly, have the student move on to 1-20. Again, fold the board so that only numbers 1-20 are visible and give the student the magnetic pieces for 1-20. Do not immediately point out the error if the student puts the wrong number down. Instead, allow the student to realize the mistake when he or she reads back the numbers on the board out loud. • Finally, when the student is able to place 1-20 on the board quickly and correctly, have the student put the magnetic pieces on the board up to the number 30. Give similar direction as listed in the previous bullet point. When he or she is able to perform the exercise smoothly, then start recording times for the 30 number board. Number Poster The Number Poster is a simple and effective tool to build a student’s counting ability and number sense. By the time the student completes Level 4A, they should be able to count up to 220. Guidelines for Using the Number Poster • Schedule the Number Poster activity at regular intervals (ie. every class or once a week). • Students do not have to start counting from number 1 every time. Start students a couple of numbers before the last number they counted during the last session. • Guide students to recognize the patterning/grouping of 10s. • Have students identify numbers randomly. Number Writing Sheets Young students often require help building both their motor skills and number writing ability. In addition to the Worksheets, Number Writing Sheets can be ordered to help your students that may need help in this area. General Guidelines for Number Writing • Student observation will help the Instructor in determining whether students are using proper stroke order when forming their numbers. • For all exercises and all Levels, guide students to write their numbers the same size as the printed number or example. Registered to Kumon North America, Inc. Supplemental Tools 03/07 146 Numerical Notebooks There are two Numerical Notebooks that you can order for your students to practice their number writing skills. Please note that these notebooks are chargeable items. Detailed directions on how to use the Numerical Notebooks can be found in the Junior Kumon Handbook. Numerical Notebook 1 • Students usually start with this notebook, as it has example numbers for students to trace before they start writing numbers on their own. • Assign a consistent number of lines (usually 2-3) for the student to complete at every class. Numerical Notebook 2 • This notebook contains entirely blank boxes for the student to write numbers. • Students should write numbers however they like and as high as they can go. • Direct students to try writing numbers in 2s, 5s, 10s, or 100s (i.e. 10, 20, 30, 40). • Direct students to try writing numbers in descending order (i.e. 5, 4, 3, 2, 1). Kumon Preschool Pencil For students who are very young and are still building up their motor skills, you can purchase Kumon Preschool Pencils to aid in their learning. These pencils are three-sided, and are thicker and shorter than a conventional pencil. These key features help young students learn how to grip a pencil and makes the process much easier for them. Registered to Kumon North America, Inc. Supplemental Tools 03/07 147 Multiplication Flash Cards To supplement the acquisition of the multiplication tables, Multiplication Flash Cards can be ordered to complement the Worksheets. It is advisable to provide students with the flashcards when they reach the Math Worksheet set B151. This will give students a head start once they reach the concept of multiplication in Math Level C. Guidelines for the Multiplication Flash Cards • Students can practice using these cards at home or in class. • Do not administer these cards in a stressful, test-oriented manner. • Allow students to learn each multiplication table forwards, backwards and randomly. Registered to Kumon North America, Inc. Supplemental Tools 03/07 148 Kumon Start-Up Manual Appendix I — Training Presentations Self Study Presentation Setting Up Your Recommended Reading Library Registered to Kumon North America, Inc. Appendix I 03/07 149 Recommended Reading Library Presentation Registered to Kumon North America, Inc. Appendix I 03/07 150 Registered to Kumon North America, Inc. Appendix I 03/07 151 Registered to Kumon North America, Inc. Appendix I 03/07 152 Registered to Kumon North America, Inc. Appendix I 03/07 153 Registered to Kumon North America, Inc. Appendix I 03/07 154 Registered to Kumon North America, Inc. Appendix I 03/07 155 Registered to Kumon North America, Inc. Appendix I 03/07 156 Registered to Kumon North America, Inc. Appendix I 03/07 157 Registered to Kumon North America, Inc. Appendix I 03/07 158 Registered to Kumon North America, Inc. Appendix I 03/07 159 Registered to Kumon North America, Inc. Appendix I 03/07 160 Registered to Kumon North America, Inc. Appendix I 03/07 161 Registered to Kumon North America, Inc. Appendix I 03/07 162 Registered to Kumon North America, Inc. Appendix I 03/07 163 Registered to Kumon North America, Inc. Appendix I 03/07 164 Registered to Kumon North America, Inc. Appendix I 03/07 165 Registered to Kumon North America, Inc. Appendix I 03/07 166 Registered to Kumon North America, Inc. Appendix I 03/07 167 Kumon Start-Up Manual Appendix II — Assistant Training Resources Instructors should not underestimate the importance of well-trained Assistants in the Center. As Taylor and LaBarra found through research for their 2006 book Mavericks at Work, “There is a direct connection between a company’s identity in the marketplace (how it relates to customers) and its performance in the workplace (how it relates to employees).” As a Kumon franchisee, it is your duty to ensure that Assistants are knowledgeable and engaged so they are happy at work, work well with students, and represent the Center and Kumon North America well. Of course, besides making sure that the Assistants are well-trained, Instructors need to make sure that they have enough staff on hand for smooth Center operations. It takes time to train a good Assistant, so make sure they are hired and trained slightly ahead of need. Kumon North America has materials available to help with training Assistants. Materials will be added, and this list is not all inclusive, but among the materials readily available to you are shown on the following pages (as of January 2007). Registered to Kumon North America, Inc. Appendix II 03/07 168 Assistant Training Resource Where to find it Brief Description Assistant Training Handbook Log onto iKumon Then go to ➞ Center Management ➞ Announcements ➞ Center Assistant Training Handbook Covers Kumon philosophy and curriculum, general information for working with math and reading students, duties assigned to the assistant, and an assistant evaluation form Assistant Training Modules Log onto iKumon Then go to ➞ FSC Instruction ➞ Presentations ➞ (Select the module) A booklet and accompanying video for training Assistants on how to help students in these levels and how the worksheets should be completed. Modules are currently available for the following Kumon Levels. Math 4A-A B-C D-F Reading 2A-AII BI-CII (in development, DI-EII) To download the videos: Log onto iKumon Then go to ➞ FSC ➞ Instruction ➞ Presentations ➞ (Click on the module you are interested in…) Components of each module: Booklet • Cover Page includes general notes for consideration throughout the levels • Inside pages are a breakdown of the individual levels with specific tips for sections within the levels • A Self Assessment "pop-quiz" on the material from the General Notes and Level Highlights Answer Key — for evaluation of Self-Assessment in the booklet Video — Takes assistants through the contents of the levels, including clips of students in the levels under consideration (a copy of the videos may also be available via the branch) Registered to Kumon North America, Inc. Appendix II 03/07 169 Assistant Training Resource CMS2 Training Materials Where to find it iKumon/CMS2/Materials/User Manuals (These can also be found in the Appendix of the CMS2 User’s Guide which you have on CD) Log onto iKumon Then go to ➞ CMS2 ➞ Materials ➞ User Manuals Junior Kumon Assistant Training Manual The red folder included in your Junior Kumon Handbook Brief Description Here you will find the following items for training Assistants • CMS2 Data Entry Training Module for training on how to do data entry using the score card and how to enter achievement test results • Kumon Grading Scale Presentation to train staff on how to use the percentage grading scale on worksheets and basics on when to indicate a full or partial error and how to score them • Aims of Reading levels 7A-3A • Reading oral check guidelines • Aims of Math levels 7A-4A • Math oral check guidelines • Explanation of most common tasks when assisting with Junior Kumon Registered to Kumon North America, Inc. Appendix II 03/07 170