eLPRess AIMING FOR New TARGeTs TO ReACh The TOP!
Transcription
eLPRess AIMING FOR New TARGeTs TO ReACh The TOP!
Issue 2 2014 MEMBER OF LAGERCRANTZ GROUP product news news ERGOCOM PAGE 6 New CEO at Elpress Com pet itio n Win a winter kit Finance department Pag e Purchasing department Elpress aiming for new targets to reach the top! Mattias Östman, new Elpress CEO page 2 8 Issue 2 2014 "Elpress will be one of the world's leading organisations for connectors" He's very familiar with our core business, Elpress' new CEO Mattias Östman has set his sights high for the company. He has personally played an active part in the incredible development seen by Elpress over the past few years. T he first time Mattias came into contact Elpress was when he was doing his degree. In those days, Elpress awarded scholarships to students who were studying technical subjects and doing particularly well. "Of course, this was a pleasant surprise. I received a phone call not long afterwards, offering me a permanent position in production. And that was how I began my career at Elpress," he relates. He was accepted at the Royal Institute of Technology the following year, and then came a number of years of study and degree-related work. As a newly graduated MSc and MBA, he began looking for jobs in 2003; and contacting Elpress was a natural next step for him. To reach the top, you have to look down first "I was given a completely new role within the company, as a project manager for implementation of the new business system." He has held a number of different roles within the organisation since then. In his capacity as product manager, marketing manager and site manager, he's made a name for himself as a driven person who gets things done. "My ambition is for Elpress to be one of the world's leading organisations for connectors. Elpress is aiming for new targets in order to reach the top. But to reach the top, we always have to be aware of our history, learn from our earlier mistakes and make the most of the Product manager, marketing manager, site manager and now CEO. Mattias Östman's knowledge and experience from his previous areas of responsibility will come in very handy in his new position as CEO. Page 2 Wholesalers Nordic Anders Tångring Elpress is optimising its product portfolio for electrical installers and power stations and reviewing our logistics solutions. Distributors Carsten Mathiesen The interaction between Elpress and our distributors is characterised by a lot of scope for both parties to set high standards. The right partners communicate the Elpress system and quality awareness, and in return we give them the right platform to succeed. Global Segments Jakob Sandwall Serving segment customers in the Renewable Energy, Traction, Automotive and Electrical Machines segments. Concluding global agreements and customising technical solutions for electrical connections. Business Development Andreas Sjöholm Developing new business, devising the right product offers for customers and providing commercial and technical support for our three business areas and our customers. Elpress has incredibly talented and loyal staff "Now our sales organisation is becoming even more customer-focused and dynamic, and it's providing the right support and product ranges to the right target groups." Mattias Östman suggests that Elpress has become even better at dealing with the market over the years. "Elpress is a more modern, more competitive company nowadays. We've made a lot of progress, not least as regards marketing. One major success factor is that we've managed to boost System Elpress and and developed concepts for working with training and service. Moreover, we've continued to focus on our work with global segments so that we can offer the right products to the right target groups more clearly. The new business areas will make it even clearer for customers who they should consult within our organisation," says Mattias. But no matter who they consult, he knows they'll receive the best possible treatment. "Elpress has incredibly talented and loyal staff, and to be honest that's the main reason why I accepted this job," he says. Page 3 Lars Tjärnström JUST A MINUTE Business areas knowledge we've gained from our successes," says Mattias. Elpress will achieve enhanced growth by means of a broader product range and local representatives in more locations throughout the world. "Essentially, we have to understand our customers' applications and immerse ourselves in the technical issues so that we can come up with solutions which allow us to resolve a problem for the customer. We're working ever more extensively in each segment in this way as regards both products and services". Jakob Sandwall has been recruited as the new business area manager for Global Segments. Segment manager Traction You're the new segment manager for Traction. Tell us a bit about yourself. I used to work with railways, I'm an electrical engineer by training but I've been working as a project manager over the past five years, at companies such as Infranord. In other words, I'm very familiar with the processes in the field, and now I'm looking forward to learning more about rolling stock – I've not worked with it all that much so far. Has your view of the Elpress brand altered since you took over the job? Elpress is a brand undergoing strong growth, with a bright future, and I was expecting a lot from the company in terms of both quality and expertise. These expectations were already surpassed in my very first week, when I was given a in in-depth tour of the company. Not least, I was impressed by the high level of technical knowledge which everyone has, no matter what their position within the company. Moreover, people listen with genuine curiosity to what customers want and want to change. Nothing is left to chance when it comes to viewing and attempting to resolve customers' problems. What do you think your biggest challenge will be? Taking over from Leif Lundberg is a huge responsibility, and I'm really grateful to him for shadowing me until the summer. Initially I'll be dealing with the areas where I feel most at home, before gradually getting involved in new areas of responsibility and establishing contact with customers both old and new. www.elpress.net Issue 2 2014 From left: Aina Höglund, Christina Forsgren, Pia Högström, Sara Sondell, Eva Edlund, Susanne Öberg, Susanne Ulander and Christine Jonsson. Cecilia Persson, Daniel Forsman and Kicki Viklund are missing from the photo. taking the next step The Elpress finance department has undergone a generation shift over the past year. "Elpress is a modern company in which we now have the scope to take the next step in terms of the company's support processes," reckons Pia Högström, the new Head of Finance, IT and HR. " Wow!" That was what Pia Högström thought when she became more closely acquainted with Elpress. "An industrial company that's devising concepts unique to customers and systems that are based on knowledge and service. This is just the right time for selling high-quality products globally, in combination with the service concept. However, in practice few companies have made as much progress as Elpress," she reckons. She's worked with high-quality products and services for much of her professional life, including ten years at KRAV as Head of Group Finance, where much of her success involved finding new ways for manufacturers and consumers to communicate. "The challenge is the same regardless of industry. You have to penetrate a wide range of products and find the customers who understand that Elpress takes responsibility for customer profitability over time, even if the cost is perhaps a bit higher initially. The needs of our customers and our own production are so close together that we can quickly find new solutions without losing our systems expertise. Relative prices are about to be re-evaluated throughout the world, so guaranteeing function over time and buying in-depth knowl- edge are being valued more and more highly." Since Pia Högström took over the position six months ago, an annual plan has been devised with a view to assuring the quality of deliveries from the company's supporting processes. First up will be the introduction of a scanning solution for supplier invoices. In our group, we have to make it easier for others at Elpress to serve our customers. "As Elpress is growing, so the numbers of incoming invoices are increasing. This is why we're introducing a case management system which will interpret flows and code invoices. Digital invoice flows make life easier in a number of ways, and Elpress in Denmark and Germany will be using the same solution too. For me, the important thing now is to make the most of all the knowledge we have within the new group. IT support is good as it naturally involves upgrading of working practices," she reckons. There are always new areas to imPage 4 prove, particularly within a growing organisation. "Traditionally, many companies are good at setting up targets and following up profitability, but they haven't made as much progress on following up results in respect of internal service supplies and customer satisfaction. As an MBA, I've been working since the 1990s on quality management systems and balanced scorecards in both industry and service production. These are good internal aids for guaranteeing results in everything we do. Elpress is a long way out in front as regards products and production. In our group, we have to make it easier for others at Elpress to serve our customers. To do this efficiently, we have to carry on with the standardisation work that's taking place within the Elpress group. The IT department is out in front in this regard," summarises Pia Högström. In the long run, of course, customers are the ones who stand to gain from the improvements we make. "End products aren't the only thing that are important to our customers. Our solutions should improve and simplify their lives. Just as we measure the reliability of our deliveries to customers at present, so we should set targets and follow up in a way which more than represents our customer-oriented working methods," she says. product modifications Several quality enhancements for V1311, V1311C E lpress is constantly working to develop and improve the quality of its products. A major initiative was completed recently which involved making our trusty old hand tool, the V1311 (V1311C), both more efficient to manufacture and more reliable to operate. A steel forging that was difficult to machine has been replaced by a high-strength aluminium alloy where the pump housing itself can be completely finished in a single operation in our state-of-the-art multi-operation lathe. Lead times can therefore be shortened and we can achieve con- siderably safer processing results. This, together with a series of other detailed improvements to this hand tool, will enhance its overall quality. It has also been made 25% lighter, making the tool more ergonomic to use. To mark the new generation, the new tools are being called V1311-A and V1311C-A (the C variant). The products will retain their previous E-numbers. This is one example in a long line of measures implemented to both adapt our products to modern manufacturing methods and enhance quality at the same time. V1311-A V1311-A Improvement of CUT sleeves F ollowing requests from our customers, we've upgraded our CUT sleeves so that they now have the same surface treatment as our other splice sleeves. This means that as of now, all our CUT sleeves will be tinplated, and not unplated as they were before. We'll also be heat-treating the sleeves to make them a bit softer. These measures will give our customers better products which are considerably easier to crimp. The products affected are: Elpress designationElpress item number CUT6 CUT10 CUT16 7303-020400 7303-020500 7303-020600 Trainee programme – a success W hen Elpress was looking for a production engineer in the spring, lots of applications were received – but no applicants were from Kramfors, where Elpress' core business is based. "We know from experience that people who have to travel a long way to work rarely stay in the job long," says Torbjörn Norell, Head of Production. He started to eye his talented, loyal staff in production. Why not invest in some training for one of these faithful friends instead? No sooner said than done. Torbjörn Norell devised a custom trainee pro- gramme and ran an internal process to gauge interest. "We received a lot of applications for the position. They all had to complete conventional recruitment tests, and that allowed us to single out a production engineer and a production planner," he says. Mikael Sahlberg jumped at the chance when the offer was extended to him. "I've been working here for 30 years, and this really feels like a new start. I'm still not really used to sitting in front of a computer all day long, but I'm finding the time passes a lot faster," he says. Much of his training will be taking Page 5 place at head office in Kramfors in the autumn, but some of the courses have been outsourced. A similar arrangement is in place for Anna Jonsson, who's training to become a production planner after a year at Elpress. "I felt I was ready for a challenge, and I'm pleased Elpress decided to make the most of in-house potential. This sends out an important signal to all of us working here, that there are internal career paths for us," she says. www.elpress.net Issue 2 2014 Start/Stop product ft So news p gri 360° rotation ty afe e tub S Two len gth position s ergonomic control handle for hydraulic crimp heads I n 2012, Elpress began project work together with a student studying Industrial Design at Mid Sweden University. This project involved devising a more ergonomic, userfriendly handle for our crimp heads. The handle that used to be used with Elpress portable hydraulic systems has been in use for several decades. The handle was made from cast metal which was then lacquered and machined in cutting machines before external components were fitted and a hose pack was pressed on. The finished hose pack with a handle was then connected to a hydraulic pump and the required crimp head was fitted with a thread in the handle. This solution meant a lot of strain on operators when used. Moreover, the typical operator performs a number of crimping operations during the working day, which is why the demand for ergonomic working increased. The main aim of the project was to develop and improve the ergonomic and practical criteria for operators with a view to reducing repetitive strain injury and increasing efficiency. Offsetting the handle's centre of gravity gave the results we were looking for; considerably improved ergonomics. After a series of prototypes, tests and analysis, the solution was born: the ER- CAD images from the development process. Lots of sketches and drawings were produced throughout the project in order to come up with the best solution. GOCOM handle, which combines ergonomics with flexibility so that users can work on the basis of the best possible criteria in all positions. Strain on users fell by no less than 30%, and even more in some situations. The symmetrical design means that this handle is suitable for everyone, no matter whether they're righthanded or lefthanded. Users don't need to move their grip when they operate this handle, they can just maintain a firm grip the whole time. The Elpress ERGOCOM replaces the earlier signal cable with wireless communication via Bluetooth. The Elpress ERGOCOM with wireless communication is supplied with PS710E hydraulic pumps. For existing users of the PS710E, a wired version of the ergonomic handle is available which is called PS710E ERGO. The wired variant PS710R ERGO is available for the PS710R hydraulic pump. Wireless communication with hydraulic pump PS710E offset centre of gravity = better ergonomics wireless communication via Bluetooth flexible – adjustable handle handle also available with signal cable Page 6 Good forecasts for Elpress The number of products in the portfolio is gradually increasing, as is the amount of copper and aluminium we receive. This all points to one thing: Elpress is growing. Nowhere is this more apparent than at the purchasing department in Kramfors. I t always starts off with a customer order. "Every customer order generates a need in production. To be able to manufacture a new product, we have to top up our stock of raw materials and our suppliers have delivery times of six to eight weeks," says Lars Eriksson, Head of Purchasing at Elpress. His working day involves lots of assumptions and forecasts, because Elpress in turn supplies stock goods within ten days and custom products within six to eight weeks, depending on the product and the agreement with the customer. "Essentially, it's all about guaranteeing the receipt of goods but keeping stocks as low as possible and still being able to offer customers reliable deliveries," he says. How can you successfully achieve such a balancing act? "Planning communication. It's all about teamwork. We hold internal planning meetings at regular intervals where we estimate what's going to happen in the immediate future. We discuss all kinds of issues here: the market situation, coverage, capacity and availability of raw materials. All departments have to work together, and issues have to be communicated throughout the entire organisation," reckons Lars. He's responsible for primary planning, with the aim of ensuring that Elpress always offers the right capacity for the right things. Specifically, this requires involvement in the entire flow, from receipt of raw materials to the delivery of finished products to customers. He's also responsible – together with Gunilla Lindgren and Erik Vallin, his colleagues at the purchasing department – for keeping tabs on stock levels in the finished goods warehouse. In our record year, 2008, we used 715 tonnes of copper Erik Vallin and Gunilla Lindgren. Page 7 "Of course, the fact that our core business is centred in one geographical location and that we maintain long-term partnerships with almost 200 suppliers does make things easier," he says. Several key suppliers are actually the same now as they were more than twenty years ago, when Lars Eriksson started working at Elpress. But raw material volumes have increased enormously. "We started documenting raw material volumes back in 1997, and in that year we used about 270 tonnes of copper. Last year, we used about 700 tonnes, and in our record year, 2008, we used about 715 tonnes of copper," he says. All suppliers hold accreditation to both environmental and quality standards such as ISO9000 and ISO14000. www.elpress.net Future TRADE FAIRS 25-27 November 2014 Nuremberg, Germany 28-29 January 2015 Verkosto, Finland Popular stands at spring and autumn fairs E lpress has been involved in a number of trade fairs all over the world throughout the year. One recurring theme at all our trade fairs has been the presentation of System Elpress to our customers, showing them what the various system elements involved. El & Teknik is one of the major Danish trade fairs and is located in Odense. We presented System Elpress at this fair, along with our range of bolt connections, which attracted a lot of interest among visitors. At CWIEME, Coil and Winding in Berlin, a trade fair for the Electrical Machines segment, we presented our newly developed aluminium range and the battery-operated crimp tool PV130L, which enticed lots of customers to our stand. Innotrans, another segment fair focusing on Traction, was held in Berlin in late September, and this was really successful. There was a huge amount of interest in System Railbond and Elpress steel cable terminals for aluminium cables, and we received lots of interesting enquiries to take back with us. While Innotrans was taking place, Elpress was also present at the Wind Energy trade fair in Hamburg, where we presented our splice sleeves and bimetal cable terminals which are used in wind turbine towers, along with the associated crimp gun PVL1300DUAL. Answer our four questions correctly for the chance to win a winter kit consisting of a warm hat, ice scraper and reflective strip. We'll be giving away three kits to correct entries. COM PETITI ON QUESTIONS 1. What are the main Global Segments that Elpress works with? 1. Military, Finance, Space Science X. Transportation, Computer electronics, Pharmaceuticals 2. Renewable Energy, Electrical Machines, Automotive, Traction 2. The new Elpress ergonomic handle ERGOCOM considerably reduces strain on the user, but by how much? 1. reduces strain by 30% X. reduces strain by 50% 2. reduces strain by 75% 3. How much copper did Elpress use in 1997? 1. around 700 tonnes of copper X. around 270 tonnes of copper 2. around 715 tonnes of copper 4. Which of the following is true of Elpress CUT sleeves? 1. the product has been improved because it's now tin-plated and heat-treated X. the product has been improved because it's now made in a different length 2. the product has been improved because it's now made of aluminium Send your fax your answers by 30 November to: ELPRESS AB, Box 186, SE-872 24 Kramfors, Sweden. Fax no. +46 612 71 71 51. The correct answers and names of our winners will be published on our website www.elpress.net on 4 December. Name Company Address Postal code Location Country Tel. E-mail Staff news This is just the right time for selling high-quality products globally, in combination with the service concept. Manager Traction Segment Business Area Manager Global Segments CFO – Finance, HR, IT Lars Tjärnström Tel. + 46 612 71 71 54 [email protected] Jakob Sandwall Tel. + 46 612 71 71 75 [email protected] Pia Högström Tel. + 46 612 71 71 19 [email protected] Pia Högström Elpress AB, P.O. Box 186, SE-872 24 KRAMFORS, Sweden. Tel. +46 612 71 71 00, e-mail: [email protected], www.elpress.net Page 8