How to Book a Private Ice Rink Rental Online

How to Book a Private Ice Rink Rental Online
A step-by-step guide to reserving a Park Board ice rink
for hockey and other team sports
1. Create an Online Account
To book a private ice rink rental, you will first need to create an
online account, available through the Rink Rentals page.
(Please skip this step if you already have an account with us)
Click on
Manage your account
1. Create an Online Account (cont.)
Click on
Create an account
In this window, follow the prompts to complete the application
form to create your new account.
(You will receive a confirmation with your new customer ID number.
Keep this number on hand for your reservation)
2. Find an Available Rink/Time
Before you make a rental request, you will need to check the rink
availability.
Click on
Check the rink availability
2. Find an Available Rink/Time (cont.)
Get information about each rink and view the monthly calendars
to see what times are available.
Click on the underlined
text by each facility name
for the address
Click on the rink and
month you wish to book
(e.g. Hillcrest in Oct 2012)
2. Find an Available Rink/Time (cont.)
These calendars show times that are already booked.
Hillcrest Rink is available
from 7:45am-11:30am on
Tuesday, October 2
3. Make a Reservation Request
Once you find an available time, return to the Rink Rentals page
to submit an online request.
Click on
Submit a rink rental request
4. Log into your Customer Account
Sign-in to your account with your customer ID and password,
and then click Continue.
Using your Customer ID
number is preferred
(Your e-mail will only
work if your e-mail is also
your login name; it is also
case-sensitive.)
5. Provide Info about your Rental
•
•
•
•
Select Hockey - Adult for the Event type
Use your team name in the Description
Enter the number of players participating
Click Continue
Please note that this type of
reservation is only for groups
that do not need staff
assistance with skates or
equipment
6. Find the Site Options
• Select Rink from the drop-down options
• Click Continue
7. Select the Rink Facility
• Check the box for the rink you wish to book
• Click Continue
Hillcrest Rink has been
selected in this
example
8. Request the Date and Time
• Enter the date, time and duration for your rink booking from
what you have found is available
• Click Continue
Ensure the begin and
end date are the date
you wish to request
Make sure the rink is
available for the entire
duration that you request
9. Check your Requested Time
• View the calendar to ensure the date and start time are
correct
• If correct, click Continue
• If not, click back to change
This request is for
Tuesday, October 2
from 7:45am-9:00am
10. Review your Site Selection
• If there is a check mark beside the rink, the time you have
requested is available
• If this is the rink/time you selected, click Continue
This indicates Hillcrest
Rink is available for the
requested time
11. Submit your Request
• Review your requested site, date and time
• If correct, click Submit
This request is for Hillcrest Rink on
Tuesday, October 2, 2012 from
7:45am-9:00am
12. Wait for Confirmation
• View your pending request
• Your reservation will be confirmed by e-mail
Note: weekend requests will not be approved until the Monday of the
following week
Contact information
listed with be based on
your customer account
information
13. Pay your Reservation Fee
Once your request has been approved, you must pay your
reservation fee within 24 hours.
Click on
pay the reservation fee online