_____.......... How to build a successful partnership
Transcription
_____.......... How to build a successful partnership
_____.......... How to build a successful partnership Building and maintaining a partnership in the name of the success Written by Olga DÁNYI In the framework of Leonardo da Vinci Mobility Programme Traineeship 05 Sept – 28 Oct 2011 at la Fundación Comunidad Valenciana-Región Europea, Brussels _____________.................. 1/19 Contents Why with partners? 3 General rules for running a partnership 3 European added value - consortia 6 Partner request in FP7 8 Best practices of international cooperation 9 International projects and relations in the Jászság Small Region 12 New project ideas, connection possibilities between Valencia and Jászság 14 Summary – individual ideas 16 Annexes 19 2/19 It is worth noting that Jász people are very proud of being Jász and their ability of making and running cooperation, as it is coming from their history when the whole nation collected the money together in order to redeem its territory. It is a fact that they are very stubborn but studious and humble, and moreover, they have a high respect for labour. Why with partners? Developing partnerships for organizations in both the private and public sectors has been a management trend for the past several years. Particularly in times of tight budgets but growing demands for services, agencies have looked more and more to cost sharing and work sharing with groups and organizations. What can partnerships do for you? − Provide cost sharing for construction projects, exhibit projects, marketing services, staff training and development, and more. − Cut costs in marketing and advertising sites or attractions. − Provide "credibility" for some projects by having the right "names" associated with them. − Provide external expertise. − Help in grant writing or other revenue generation. − Help you accomplish your agency or attraction mission more cost effectively. These are just a few of the benefits of partnerships. But creating a "successful" partnership is not as easy as it might seem and there are pit falls if the partnership doesn’t work out. Here are some things to consider in developing and maintaining successful partnerships. General rules for running a partnership All partners must be equal. While the word "partnership" implies this, I have seen partnerships where one partner is "more equal" than the other in decision making, 3/19 management, or other issues. This can easily cause friction and the partnership to break up. Benefits to each partner should be equal. All partnerships are based on the fact that each partner is looking to gain some BENEFITS from the partnership. They may be benefits in marketing or advertising their site or resources, benefits in keeping their operation costs down, or other related benefits. If one partner seems to benefit more than the other, but the real "costs" of the partnership are equal, some friction can develop. Partners should have some common or shared mission or organizational purpose. If all partners are after the same end (protecting historical sites, preserving the environment, wanting visitors to value the shared resource, promoting regional tourism, etc.), there is a greater chance of the partnership being successful. All partnerships should have a written "Letter of Agreement" between the partners to spell out exactly the roles, duties, financial commitments, time frame commitments, management responsibilities, etc. for the partnership. This speaks for itself. All partnership agreements should be worked out clearly and in writing. Choose your partners carefully – You are known by the company you keep. Will this partnership help or possibly hurt your agency or organization image? For example, if you are an environmental organization and have a partnership with an Oil Company – what will people think? Talk to each other often. Some types of partnerships succeed or fail because of lack of communications between the partners. Depending on the kind of partnership you have, meet often to discuss common goals, strategies, or problems. If you have a "long term" partnership agreement (covering several years), have a yearly "updating" meeting to make any needed partnership adjustments. The key here is that tourists, agency administrators, budgets, everything – can change over time. Have flexibility built into your partnerships to make adjustments as needed. Have a common or shared "look". While you want to maintain your agency or organization identity, visitors are not really interested in who all the partners are. 4/19 They do not want a quilt work of exhibit design looks, publication mis-matches, or other visually confusing presentations. Agree on a common or shared look for a "seamless" presentation of a common or shared story. Allocate clear deadlines. If your partnership involves developing sites, attractions, exhibits, marketing materials, or other such joint projects, make sure that all partners can keep to shared work responsibility deadlines and project time tables. For example, if you are developing outdoor exhibit panels, and your designer needs graphic material from your "partner" by a certain deadline, make sure that the partner can meet these kinds of deadlines. At least, try to like your partner. If you don’t really get along with a potential partner, you will probably have problems along the way with the potential partnership. Some partnerships fail simply because the partners may have personalities that don’t work well together. A successful partnership takes work! 5/19 European added value - consortia 7th Framework Programme for Research, Technological Development and Demonstration activities and the 7th Euratom Framework Programme for Nuclear Research and Training Activities (FP7) 1 Research Framework Programmes are the main instrument at EU level aimed specifically at supporting research and development. They have two major strategic objectives: strengthening the scientific and technological base of European industry and encouraging its international competitiveness, through research that supports EU policies. The 7th Framework Programme for Research, Technological Development and Demonstration Activities (EC FP7) will last from 2007 until 2013 and has a total budget of over € 50 billion. The money will (for the most part) be spent on grants to research actors all over Europe and beyond, in order to co-finance research, technological development and demonstration projects. Grants are determined on the basis of calls for proposals and a peer review process, which is highly competitive. Thus, a key characteristic of FP7, and one that differentiates it from the Structural Funds, is that there are no fixed national or regional allocations. The 7th Euratom Framework Programme for Nuclear Research and Training Activities (Euratom FP7) will last from 2007 until 2011 and has a total budget of € 2.75 billion. There are a number of legal and practical differences between the EC and Euratom FPs, and these will be highlighted where important for the purposes of the present guide. In particular, the Euratom fusion activities are implemented largely using specialised funding schemes and not via calls for proposals. In order to complement national research programmes, activities funded from FP7 must have a “European added value”. One key aspect of the European added value is the trans-national nature of many actions: research projects are carried out by consortia which include participants from different European (and other) countries while research fellowships in FP7 require mobility over national borders. Indeed, many research challenges (e.g. major research infrastructures), are so complex that they can only be addressed at European level. However, there are also 1 PRACTICAL GUIDE TO EU FUNDING OPPORTUNITIES FOR RESEARCH AND INNOVATION, 06-02-2009 6/19 opportunities for individual teams with no obligation for trans-national cooperation. In this case, the “European added value” lies in raising the competition between scientists in “frontier” research from the national to the European level. Given that FP7 covers such a wide range of activities it is not realistic for each activity to be open for funding at all times. The concrete plans for implementing the Specific Programmes are announced by the European Commission in annual 'Work Programmes'. These work programmes include the schedule of 'Calls for Proposals', commonly known just as 'Calls', to be published during the year. Each Call usually covers a specific research area. The major building blocks of FP7 are the Specific Programmes: Cooperation, Ideas, People, Capacities and Euratom. Cooperation Fostering collaboration in and between industry and academia to gain leadership in key technology areas. Ideas Supporting basic research at the frontiers of science (implemented by the European Research Council). People Supporting mobility and career development for researchers both within and outside Europe. Capacities Helping develop the capacities that Europe needs to be a thriving knowledge-based economy. Euratom Supporting European research in fusion energy and in nuclear fission and radiation protection. Necessity of partnership Cooperation programme is a good example to present the necessity of partnership in the field of research and development. International cooperation is an integral part of these programmes and almost all topics are open for participants from the International Cooperation Partner Countries (ICPC). The strategic approach for international cooperation of research includes annual identification of major cooperation countries and/or regions. For instance in 2012, cooperation with India on water technologies and management is foreseen as a follow-up of the 6th India-EC Science & Technology Steering Committee meeting which was held in March 2010. On the other hand, proposals should be as small and simple as possible (e.g. avoiding unduly large and complex consortia) and as large as necessary. In other words, the size of projects – and of consortia – should be the result of the intended project objectives. 7/19 Partner request in FP7 Via homepage It is available at http://cordis.europa.eu/partners/web/guest/home, CORDIS homepage. This can be the first step to register your project idea on this website; then looking forward to interest shown by a potential partner is the only thing to do; moreover, it is also worth checking other partnership requests, which can be fit for your idea. Use of networks Here are some examples of networks used for finding partners: - ERRIN, the European Regions Research and Innovation Network, is a dynamic network of more than 90 EU regions and their Brussels-based offices. ERRIN facilitates knowledge exchange, joint action and project partnerships with the aim to strengthen its member regions' research and innovation capacities and enhance their success in EU programmes. ERRIN also aspires to influence EU policies in order to make them respond better to the needs of European regions and, to this end, engages in debate with EU institutions and participates in EU policy consultations. - 2 ERIK (European Regions Knowledge-based Innovation Network) is formed by 52 regions. ERIK's main aim is to sustain and further develop networking and good practice exchange between European regions.3 ERIK Network’s objectives include: - benchmarking and disseminating good practices of innovation and knowledge-based policies; - supporting inter-regional networking on technological innovation related topics; - co-operating with European regional networks with similar objectives to create synergies and make networking activities more efficient and better targeted. Past partnerships One of the best ways to find partners for a new project idea is searching in past partners who have related experience or profile. Knowing your partners is essential. 2 3 http://www.errin.eu http://www.eriknetwork.net/ 8/19 Best practices of international cooperation Best practices of the Representation of the Valencia Region in Brussels Pol-PRIMETT4 - Tackling Metal Theft Pol-PRIMETT Project is a public-private partnership, which aims at stimulating, promoting and developing horizontal methods and tools necessaries for strategically preventing and fighting crime and guaranteeing security and public order. Leader: Yorkshire and Humber People United Against Crime (PUAC), UK Type of operation: Transnational project co-funded by the European Commission under the Prevention of and Fight against Crime Programme Total budget: 1.2 million € EU Contribution: 70 % Duration: 36 months, 01/09/2010 - 01/08/2013 Context: Metal theft is a transnational problem undertaken by Organised Crime Group´s (OCG) moving goods across the EU for disposal, which threatens the economies of the EU countries. Intelligence gaps exist concerning a wide range of issues. Cross border law enforcement is a barrier to fighting metal theft and criminals will always retain the edge unless resource is allocated to international efforts, which encourage cross border and cross sectoral collaboration. Pol-PRIMETT project provides a transnational perspective on the problem and proposes strategic and operational solutions which can be applied in partner countries (UK, Spain, Italy, Bulgaria and Greece). Expected results of the project: First, law enforcement must catch the thieves and punish them appropriately in order to deter reoffending; second, law enforcement and environmental agencies that regulate recyclers should find and close down immediately all non-permitted or nonregistered scrap yards. In order to reach this target, all actions of this project need to be agreed between those seeking solutions and fighting against metal theft across the Member States. According to plan, Pol-PRIMETT will benefit for raising awareness of this crime with sharing best practices, exchanging experience by its international perspective and making recommendations to the legislative authorities. 4 http://www.pol-primett.org/ 9/19 DIEGO5 – Regional governments against the digital divide “No citizen left behind” DIEGO (Digital Inclusive e-government) is a project co-financed by the European Commission with the objective to deploy a platform of inclusive, accessible and easy to use electronic administration. Consortium DIEGO Consortium consists of 11 European partners in 6 Member States: Cyprus, Greece, Ireland, Italy, Spain and United Kingdom. Investigación y Desarrollo Informático, EIKON, S.L. (IDI EIKON), Leader: Spain Type of operation: CIP Programme, Competitiveness and Innovation Programme. ICT-PSP. Objective: Inclusive e-Government Budget: 5 million Euros EU contribution: 50% Duration: 24 months. April 2010 - March 2012 Context: DIEGO (Digital Inclusive e-Government) is a project that is co-financed by the European Commission to provide access to e-Government services for all citizens, with special attention to the elderly, people with disabilities or people with lack of user skills. The main objective is to provide access to e-Government services that are comfortable, user-friendly and available by means of multiple channels: TV, PC, mobile phone and even kiosks, specially displayed by the town councils. Expected results of the project: DIEGO will bring the administration closer to citizens in easier ways to carry out procedures in town councils, health centres, municipal libraries, and other administration services. The user will have the possibility to perform a range of tasks online, with big, simple and clear icons that will fill the screen of the PC, but also with the possibility to customise the font size and colour, or the possibility to activate options by means of voice. DIEGO will contribute to improve citizens’ quality of life through e-Government by providing information about activities, authenticated access through Digital ID, the possibility to schedule appointments or perform these procedures by audio conferences, etc. 5 http://www.diego-project.eu/ 10/19 Best practices of the Észak-Alföld Regional Development Agency Leonardo EXCOOP - EX-PART -- EX-CHANGE – EX-ACT6 In the framework of Leonardo da Vinci Mobility programme the Észak-Alföld Regional Development Agency has implemented project proposals continuously for exchanging of experts to improve their mobility. After EXCOOP, the Leonardo EX-PART project was the second Leonardo da Vinci Mobility project of the Agency. In this project 21 employees of 4 sending organisation could spend a four- or 8-week-long internship at the Representations of Valencia (Spain), Veneto (Italy) or Saxon-Anhalt Region (Germany) in Brussels between September, 2009 and April, 2011. In the framework of Leonardo EX-CHANGE the objective was to give the opportunity to 3 colleagues of the Agency for gaining 4-week work experience at Tameside Metropolitan Borough Council. The Agency and Tameside MBC were also partners in an INTERREG IVC project, called "Mini Europe". During this project, partners have identified some issues and practices (i.e. concerning cluster development) that are interesting and actual questions for both regions, and can provide challenging topics for the trainees to work on during their internship. In line with the EX-CHANGE project, Tameside MBC started a Leonardo Mobility project as well. In this project the Agency acted as a host organisation. Leonardo EX-ACT: In EX-ACT, county governments, mayor’s offices, chambers of commerce and industry, county development agencies, small regional partnerships, the holding company of Debrecen and the regional innovation agency have been involved with similar objectives like in the projects above. Projects in the frame of Leonardo da Vinci Mobility are best practices indeed, because it is obvious that the experience of previous programmes promoted the improvement of the latters, and also because the last, Leonardo EX-ACT, extends its impact on the region as it involves more development organizations. This project also provided me with the experience at the international level of project management. 6 http://www.eszakalfold.hu/nemzetkozi-kapcsolatok/nemzetkozi-projektek/leonardo-projektek 11/19 International projects and relations in the Jászság Small Region The Jászság Small Regional Partnership of Local Governments has participated in an international project as a partner organization and has helped manage some international cooperation in the framework of town-twinning projects. Project supported by INTERREG IIIB CADSES In our 3-year-project called ‘HERITOUR - Cultural thematic route development in rural areas’ the Jászság was a partner with Italian, Greek, Slovakian and other Hungarian organizations. Our common aims were: - developing the discussion between the stakeholders of cultural tourism - collecting and changing information about tourism and culture, data-analysis - pointing out the cultural values, heritage, historical part of our small-region through festivals - elaborating on and achieving a marketing plan - delivering marketing tools. Partners: In order to enhance the role of non EU Member States, the Sapientia University, Faculty of Business and Humanities and the Local Government of Torockó in Romania were also involved as non-financing partners. 12/19 Total budget: 2,205,600 €, from which the Jászság budget was 120,000 € ERDF subsidy: 1,546,700 € (proportion depended on the country; HU -75%) National co-financing: Jászság - 12,5% Self-contribution: Jászság - 12,5% Duration: 35 months, 07/07/2005 – 01/06/2008 Background: Jászság boasts of such cultural values, which will strengthen the conservation of the unique nature of the nations and ethnic groups of the European Union, if it is presented and handed down to the future generation. The related economic sectors could also benefit from the projects, because the expansions have an effect on tourism of the Jászság. The research of the unique history of the Jász nation and the attendance of its cultural traditions is not new, because there are organizations organizing and managing programs and festivals (The World Meeting of the Jász people) every year. The idea of the cooperation of the Jász people came into existence because we would like to introduce the Jászság to the European Union by taking part as a partner in the program of the CADSES. Town-twinning Town-twinning is one of the most popular ways to have an official international relationship between towns in order to cultivate the cultural heritage of the partner regions or countries. The civilian organizations, institutions, individuals and local governments in the Small Region are working together on these projects. 13/19 New project ideas, connection possibilities between Valencia and Jászság Turning into cash this traineeship, the next step is to search for new project ideas and proposals in which Valencia Region and Jászság Small Region can cooperate with each other in order to improve our regions. In some cases, these ideas can be developed not only with a support of the European Commission, but also only with self-contribution, such as expending time on it. PolPRIMETT could be a good example, because studying experience and results of the project cost nothing aside from the time spent on it. On the other hand, our organization needs new project ideas, which can help to run civil services as well as regional development. This kind of project proposal can be the IPP [Interregional Partnership Platform], an international project with the aim of the internationalization of regions in different Member States: Latvia, Germany and Spain beside Hungary. In the framework of INTERREG IVC this project supports to get to know each other deeper in order to identify best practices, which can have a positive effect on the improvement of regional development and people working in this field, because studying others’ experience is one of the best methods to study about ourselves. As I arrived home, I got a mail from the Észak-Alföld Regional Development Agency, in which a new cooperation possibility with the Spanish Valencia regional foundation was offered. Thus, the Pilot Project II in the frame of IPP gives a chance for Jászság Small Region to develop an internationalization strategy together with some local authorities in the four countries. In this pilot project we can look into our regions / small regions and local governments thoroughly so that our regions are able to cooperate with each other more effectively in the future. If I know well, administration is changing in Spain nowadays as well as in Hungary. In this case, we face similar a situation: nothing is granted; there is no firm decision, because it can be changed tomorrow; also, employees are changing, so somebody can start running a project, but somebody else will implement it in the best scenario, while in the worst, there will not be anybody to finish it. When you are in the middle of something it is difficult to see things objectively. For example, when you know your office will be closed soon, it is not easy to do your job 14/19 with enthusiasm. However, that is the point. You must still be enthusiastic to find new ideas, new ways to advance your knowledge and to put an emphasis on, for example, projects, which can support the subsistence. If the right human resources (a leader and at least some workers), who think the expansion of the international cooperation is essential, are there, partners will continue to work together despite of the fact that change will definitely come. It is very logical, since they can strengthen the continuity. 15/19 Summary – individual ideas Firstly, my programme concept described three professional areas, such as best practices of partnerships, implementation of international projects and regulation practice of regional development, in which I am interested. I wanted to compare the partnership between local governments and other organizations, such as non-governmental organizations in order to see positive practice coming from the past experience of a member country. The possibilities of the international project implementation was the second area in which I wanted to be involved because of my previous experience in the INTERREG IIIB CADSES program. Last but not least, the regulation practice of the regional development in the member states was an area that I wanted to receive more information about. As I have been working in small-regional development area for the past 10 years, I have got a lot of experience about continuous changes in this system in Hungary. Unfortunately, it seems that these changes achieved more bad results than good in the small-regional development. For example, the small-regional information points of Hungarian development plan were changed four times in a 10-year-period. This is why I am quite interested in the practice of this area in other countries. Generally, I wanted to do research into these topics in order to find some good practices with which can help the Jászság Small-Region to develop its relevant fields. All in all, during my traineeship in Brussels in the autumn of 2011 studying a planned area was really successful, which has greatly supported my present job since that time, moreover it has a strong impact on the other professional areas, such as improving an international project idea. Sometimes I have to remind myself of what I learned from my Spanish colleagues’ experience, but fortunately, the effect of the two months is strong enough to recall the ’Lecture of Partnership’. This international experience greatly advanced the improvement of my cooperation skills, which reveals itself also in the common job with my colleagues. As an office-manager one of the biggest tasks is to harmonize the role of being employer and co-worker at the same time. As a fellow-worker I am responsible for concrete activities, while as an employer also for the achievement of fellow- 16/19 workers all together. For that very reason and the subservient relation, working with co-workers as partners is not as easy as I thought. According to my experience, it is only possible if they, both employees and employer, reckon one another as partner. The main point of the partnership is that partners act for the sake of common and clear, unambiguous goals; they know their rights and liabilities; they basically respect each other. Just as it works in a family or a personal relationship. Returning to professional partnerships, I was curious about the opinion / experience of my Spanish colleagues with the supporting elements and the barriers of a partnership, but surprisingly everybody gave different answers. I got the expected answer only once, which is basically the steady financial background is the most important part of a project proposal and activities based on a partnership, in my opinion. An answer came that sharing the risk of the project implementation is the base of a good relation, with which the project can be more effective. For example, an infrastructural development in the frame of PPP [public-private-partnership] is a good practice. Although, PPP does not have a regulation in every Member States or they are not harmonized like the law of public procurement, which causes some problems and makes barriers in the discussion between the public authorities and the private companies. A common opinion was that interest on both sides and synergies are very important as well as the human resources, while time needed for public administration can mean the biggest barrier. I would think that nowadays the lack of appropriate language knowledge cannot cause a problem, but different nations mean different pronunciations and people working on international projects have different level of language knowledge. A project coordinator has a very important role; it is quite difficult and a big responsibility because, generally speaking, keeping the deadline is one of the main responsibilities of the Lead Partner, which means not only to keep the deadline, but also to make partners keep the deadline. Personal relationship with our partners can greatly support this activity. In my opinion, joint interest is the basis but not without the intention to find common solutions with the ability to make compromise. Partners need similar professional 17/19 knowledge and also personal sympathy and attitude, so the personal features seem more important than material things. On the other hand, the makings of partners, such as technical level, financial background, external conditions / circumstances, can discourage a partnership from being long-term and successful. Concluding the report, I would like to put an emphasis on people in cooperation with the help of Schumacher’s thoughts, which is quite relevant these days. “Development does not start with goods; it starts with people and their education, organisation, and discipline. Without these three, all resources remain latent, untapped potential. There are prosperous societies but with the scantiest basis of natural wealth and we have had plenty of opportunity to observe the primacy of the invisible factors after the war. Every country, no matter how devastated, which had a high level of education, organisation, and discipline, produced an 'economic miracle'. In fact these were miracles only for people whose attention is focused on the tip of the iceberg. The tip had been smashed to pieces, but the base, which is education, organisation, and discipline, was still there.” – said by E. F. Schumacher in his book ‘Small is Beautiful’, in Part Three ’The Third World’. 18/19 Annexes Conferences, workshops, meetings in Brussels during the two months Bibliography Practical guide to EU funding opportunities for research and innovation, 06-02-2009 Small is Beautiful, E. F. Schumacher http://www.errin.eu http://www.eriknetwork.net http://www.pol-primett.org/ http://www.diego-project.eu/ http://www.eszakalfold.hu/nemzetkozi-kapcsolatok/nemzetkozi-projektek/leonardo-projektek http://www.i-p-p.eu/ 19/19