Why Should 35th Annual Conference R

RESTAURANT LOSS PREVENTION & SECURITY ASSOCIATION
35th Annual Conference
Caribe Royal | Orlando, Florida | August 3 - 6, 2014
The Premier Event for Loss Prevention, Security and Safety Professionals in the Restaurant Industry.
Why
Should
You be
Here?
We know what it takes to implement safe, strategic and effective
restaurant loss prevention programs.
We understand the unique demands you face on a daily basis.
We get the challenges of maintaining a secure workplace for
your employees and customers.
You get to be part of a community of LP professionals exclusive
to the restaurant industry. You get quality education and
networking with the collective intellect of industry leaders. You
get access to data, resources and best practices to help you do
your job better.
The RLPSA’s Mission is to educate our members on those topics that will benefit the corporations we
work for by helping all of us provide a safe and secure environment for our customers and employees,
to protect our companies from the erosive effects of crime on company assets and to address the
public’s and government’s concern about security related issues and be an advocate for the industry.
The Restaurant Loss Prevention and Security Association and You.
In restaurant LP you deal with make-or-break issues everyday. That’s why the RLPSA
Annual Conference and Expo is focused on helping you minimize losses and reduce
liabilities. We are industry leaders with decades of expertise, knowledge and solutions
— to the everyday challenges and not so unique ones too! We get the unique
vulnerabilities of the restaurant environment. You get the opportunity to find
successful solutions.
We are Smarter. Together.
The RLPSA Annual Meeting has something for everyone - whether your focus is LP,
security, safety, risk management or the whole shebang. This is the nation’s largest
gathering of the restaurant industry’s loss prevention professionals, bringing together
the entire industry, under one roof, for top notch educational, networking and
professional development programs and events.
S m a r t e r. T o g e t h e r.
INDUSTRY LEADING KEYNOTES
Stephen A. Davis
Chairman & CEO, Bob Evans Farms Inc.
Steve Davis serves as Chairman of the
Board and CEO of Bob Evans Farms, Inc.
Before joining the company in 2006, Mr.
Davis worked at Yum! Brands Inc., where
he had been president of Long John Silver’s and A&W
All-American Food Restaurants since 2002. Previously,
he served in a variety of operations management and
other executive positions in Yum! Brands’ Pizza Hut
division, including senior vice president of concept development where his team introduced the Wing Street
concept. Before joining Pizza Hut, he was with Kraft
General Foods, where he held a series of brand management positions in Kraft’s cheese business, launching many successful new products and marketing
campaigns for brands such as Philadelphia® Brand
Cream Cheese, Cheeze Whiz® and Velveeta®. Mr.
Davis currently serves on the Board of Directors of the
Walgreen Co., Marathon Petroleum Corporation and
JobsOhio. Additionally, he is a member of The
Business Council, the association of Chief Executive
Officers of the world’s most influential business enterprises. Black Enterprise Magazine has named Mr.
Davis as one of the 75 Most Powerful Black Men in
American Business and in 2013, he was featured on
the magazine’s Black Enterprise Magazine’s Registry of
Corporate Directors list.
The Disney Experience: A
Security Overview
Steve Miller
Manager, Security
Business Integration,
Walt Disney World
Get an overview of
one of the most
compelling security
implementation programs in the
world today and learn the concepts
that make Walt Disney World a
leader in security protocol and
practice. Discuss Disney’s approach
to security and how they assess the
number of different security
challenges faced by the many
different facilities and the security
approaches they take to protect their
guests, cast members, and property.
Get an inside look at Disney
Security’s approach to the guest
experience and to the training and
development of their Security cast
members.
EDUCATION PROGRAM
RLPSA Live!
New this year – RLPSA Live! is an
in-person exchange among
participants of concerns, solutions
and ideas shaping our industry.
This interactive program is realtime dialogue of questions, best
practices and concepts exclusively
for restaurant operators. Also,
through the use of interactive
media during the session, you can
ask questions and take sample
polls confidentially. Come to this
exciting workshop ready to ask
questions, share your solutions
and learn what others, just like
you, are doing to best protect their
company assets, employees and
customers.
Spotlight Presentations
Back and Better.
The Spotlights are 10-minute product or
technology specific demonstrations that
will assist in your efforts to see products
and services in use, in a more focused
and detailed format. Choose the presentations that matter most to you and your
job. No need to sign up, just walk right
in. Schedule to be posted 30 days out.
As an added incentive, anyone attending
a Spotlight Presentation is automatically
entered into the 2/20 Raffle.
The RLPSA annual conference has become
synonymous with quality, educational programming
featuring the Best of the Best in topics and presenters.
Join us as we welcome experienced presenters from
inside and outside the restaurant industry.
For program and session updates visit www.RLPSA.com
Thought Provoking Sessions

A Moment in Leadership, Kurt Reinhart, Create
Training & Consulting

Yeah but, what if? Interview and Interrogation
Strategies, Wayne Hoover, Wicklander-Zulawski

Maximizing Return from Exceptional Reporting,
Michael Loox, Coffee Bean and Tea Leaf

LP and Safety: OSHA Updates and its Impact on
Restaurants, Joan Spencer, OSHA

LP Executive Development: How to Become More
Effective Within Your Organization, Jesus Alvarez,
Forever21, Arlene Estrada-Petokas, CKE
Restaurants, Sandra Tillett, Lane Bryant

Using Social Networks to Protect Your Customer
and Employees, Cynthia Hetherington, Hetherington
Group

Wild, Wacky, and Out of the Wild, Wacky, and Out
of the Box Ways to Deliver Loss Prevention
Awareness and Highly Effective Investigations ,
Anne Sullivan and Edwin Saul, CKE Restaurants

Skimming Prevention – Best Practices, Ken
Keegan, Jamba Juice and Kevin Trimble,
McDonald’s USA

Workplace Violence – The Latest
Recommendations and Strategies, Major Gary
Gardner, Howard County (MD) Police Department
and Master Deputy Stanley Murray, Orange County
(FL) Sherriff’s Department, Crime Prevention Unit
RLPSA Golf Outing
NETWORKING THAT MATTERS
RLPSA is different where it counts – providing you
with unique and nearly unlimited networking opportunities. Meet and talk shop with your industry
peers and compare challenges and solutions. In addition to the world-class programming and handson exhibits, there is ample time to meet, discuss
and find solutions at any of the breakfasts, lunches,
social hours and after evening functions. Be sure to
check the web site for updated activities.
Join the Fun!
Meeting registrants can participate in all new activities at the
meeting. New this year as part of the golf outing is the Holein-One contest. Golfers take aim at a $25,000 cash prize, or
airline tickets, big screen TVs, or a set of golf clubs. If golf is
not your thing, try the 2/20 Draw – a special raffle where one
lucky winner is selected to draw two cards – if they match,
they win $10,000. If they don’t, they still win a prize.
Join us at the Disney Palm Golf
Course for some friendly competition. This 18-hole championship
course features shimmering lakes,
tropical sands, palm trees and
sloping greens. The Disney's Palm
Golf Course is rated 4 stars by
Golf Digest.
New this year – the Hole-in-One
Challenge! Your chance to ace one
of the par three holes and win
$25,000!
RLPSA Poker Night
Everyone’s favorite Texas Hold’em
game is back. Join in the fun,
food, music and a chance to win.
Competition and more relaxed
side tables make up the fun – and
a great way to cap off the last
night.
Dinner on the Beach
Hands on Product Solutions
Take part in our largest ever display of products and
services — as top-line companies provide solutions
to your needs on the interactive exhibit floor. Compare products and services from competitors, bring
your specs for a quote, shop and compare the best
solutions for your needs.
Well, not exactly, but we do
have our own private patio at
Jimmy Buffet’s Margaritaville.
It’s more than a restaurant ̶ it's
a state of mind ̶ with everything
you need to have a good time:
great island-inspired food,
unique bars and live music, all
while overlooking Universal
CityWalk. Chill out with a
margarita on the Porch of
Indecision or dip your toes in
the sand – then enjoy the laidback tropical atmosphere with
dancing and live music.
REGISTRATION AND HOUSING ARE NOW AVAILABLE
Meeting Registration
The Caribe Royal All Suites Hotel
Meeting registration
and room reservations
are now open! Get
started registering you and your team
… and tell your colleagues as well.
The Annual Conference will be hosted at the Caribe Royal
Suites hotel, in Orlando, FL. The hotel sits on more than
53 lush, tropical acres, and houses more than 1,200 spacious, well-appointed one-bedroom suites and 120 luxurious two-bedroom lakeside villas. The annual conference
will be held at the expansive state-of-the-art convention
center. The Caribe Royal has unmatched hospitality and
service and a wealth of desirable dining options including
the AAA Four Diamond, award-winning restaurant, The
Venetian Room. The hotel appeals to both families and
business professionals alike. And it all can be found just
minutes from the area’s world famous theme parks and
attractions.
Visit www.RLPSA.com, for registration
details or copy and paste the following
link: www.rsvpbook.com/RLPSA2014
Special rates of $119 per night are available for
RLPSA registrants. There are no resort fees and parking is free. Visit www.RLPSA.com for direct reservations
link, or copy and paste the following link: https://
aws.passkey.com/event/10696168/owner/186/landing
Don’t Forget Disney – and our special discounts and free shuttles too!
The 35th Annual Conference will be a great opportunity to bring the family. As a registrant, you can take
advantage of special meeting discounts for Disney theme park tickets. Please visit www.RLPSA.com for
more details or copy and paste the following link: http://www.mydisneymeetings.com/rlpsa14/
Disney offers exclusive afternoon tickets and special discounted multi-day tickets
to RLSPA registrants that are not available at ticket windows. The multi-day
tickets include an additional complimentary admission to one of the following
Disney Experiences!!
 Disney’s Typhoon Lagoon Water Park
 Disney’s Blizzard Beach Water Park
 DisneyQuest® Indoor Interactive Theme Park
 ESPN Wide World of Sports Complex with 30 minutes of game play at the PlayStation® Pavilion
 Disney’s Winter Summerland or Disney’s Fantasia Gardens Miniature Golf Courses
If you can’t take advantage of these opportunities, tickets for
additional area attractions can be purchased right at the hotel – as
well as complimentary scheduled shuttle service to all Disney World
theme parks and the downtown Disney area. Complimentary
scheduled transportation to Lake Buena Vista Factory Stores and
Orlando outlets featuring 150 outlets stores is also available.
Don’t want to go to Disney? Be sure to check out www.RLPSA.com
for other Orlando area entertainment, shopping and dining discounts,
or copy and paste the following link:
http://orlandoconventionaid.com/event/restaurant-loss-prevention-and-security-assocaition-rlpsa