Job Specification

Job Specification
Job Title: Product Manager (Tax)
Division/Department: GRC
Reason for Vacancy: Replacement
Reporting to: (name & position of
Manager and any indirect reporting
lines)
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Main Purpose of the Position
Responsible for ensuring success of the product
Ross Saunders – Product Programme Manager
The product manager drives the product direction and process in order to deliver on and fulfil the
identified opportunities. Through collaborated efforts with the various business units, the product
manager will ensure that a world class product is delivered, and continuously innovated in order to
optimise the way in which our clients are able to carry out their core function.
Key Deliverables and Weighting
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Revenue Generation – Responsible for the profit and loss of the product
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Ensure delivery is on time every time
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Own and produce roadmaps and release schedules
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Manage the overall brand of the product
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Ensure the product receives positive take-up on launch
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Ensure alignment with company strategy and the programme mandate
Product Documentation
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Adherence to both internal and external documentation standards
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Ensure the documentation across the product is consistent, complete and
professional
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Dunkeld Gardens cnr Kent
Road and Jan Smuts Ave,
Dunkeld West, South Africa
Interdepartmental Enablement
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Know the product inside and out
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Enable the sales, services and support teams
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Provide feedback to development teams
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Act as a bridge between departments
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Ensure marketing collateral effectively reflects the product
Discovery of Needs
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Obtain feedback from the market
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Manage priorities and the applicability of enhancements for PAB review
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Have a strong customer presence where required
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Ensure product relevance and compliance in the market
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Ensure that the product is adopted and used successfully by customers
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Maintain an ethical understanding of the competition
User Experience (UX) and Customer Experience (CX)
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Ensure the product as a whole is consistent, professional and easy to operate
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Experience the product from the customer’s point of view
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Gain insight on what we should be doing differently
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Drive consideration of the customer’s point of view within the development team
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Manage defects and the quality assurance process
Act as a leader within the company
P.0. Box 598, Parklands,
2121, South Africa
www.cqs.co.za
Tel: +27 11 507 0000
Fax: +27 11 507 0001
Email: [email protected]
Reg no.: 2008/001787/07
Directors: IB Skosana (Chairperson)*,
AH Cohen (CEO), RM Segal, S Mackenzie*,
S Pokroy Bossenger*
*non-executive
Management Level and Details of the
Management Component of this role
Ad hoc management of development teams in conjunction with programme management.
Technical Knowledge, Skills and
Abilities
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Must be IT/Technically inclined
Background in software engineering and SDLC beneficial
Understanding and exposure to ACL software would be beneficial
Understanding and exposure to different ERP packages would be beneficial
Understanding of Internal Auditing would be beneficial
Behavioural / Soft Competencies,
Skills and Abilities
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Attention to detail is paramount - in language, usability and design
Ability to work under pressure in a very busy environment
Exemplary problem solving skills
Excellent leader and team player
Dynamic, results orientated, target driven
Strong analytical and critical thinking skills
Ability to drive initiatives forward end-to-end
Innovative and creative spirit - think out of the box in order to take our product development to
a higher level
A passion for product
Excellent written and verbal communication skills
Driven by making a difference for the client
Highly collaborative role – the ability to work with a number of different players and gain their
buy-in i.e. development, marketing and sales. Flexibility is important – they should be open
minded to positive input as well as constructive criticism
Initiative and accountability- ability to take control from the beginning to form the concept,
research it, develop it and get the product to market
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Education and Qualification
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BCom Business Management, Accounting or similar
PrinceII or similar project management certification
Product management certification desirable
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3+ years working experience in similar field
1+ years working in a product management role desirable
Detailed understanding of South African Taxation essential
SDLC/PDLC experience desirable
Very strong verbal and written communication skills
Excellent people and management skills to interact with staff, colleagues and cross-functional
teams, and third parties
Experience in building and releasing a product beneficial
Computer Skills and Knowledge
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Good working knowledge of Microsoft Office products, including Word, Excel, Visio and Project
Understanding of ACL software an advantage
Working Environment & Travel
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Extremely busy office environment with a great deal of team work
This position is office based but some ad hoc travel will be required
Working hours
08h30 – 17h00, overtime required when necessary. Punctuality is important.
What will make the incumbent
successful in this role?
The ideal candidate should have an extremely good understanding of, and experience within, the
finance domain, along with creative flair and initiative. Attention to detail is of utmost importance.
Corporate Cultural Fit Factors
Candidate will need to be able to fit into a young, dynamic, fast paced, flexible environment. Highly
professional and team worker. No micro management.
Language
Business English
Salary Range
Negotiable
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essential requirements
desirable requirements
Details of Experience Required
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essential requirements
desirable requirements
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