Your warranty “how-to” guide.

Transcription

Effective: JULY 1, 2007
Rev 3 9/23/13
Your warranty “how-to” guide.
Table of Contents
Leeson .......................................................................... Page 2
Repair example..............................................................3
Replacement example ...................................................4
Lincoln .....................................................................................5
Repair example..............................................................6
Replacement example ...................................................7
GE Commercial Motors by Regal Beloit..................................8
Report example .............................................................9
Date codes...................................................................10
Drives and Controls ...............................................................11
Miscellaneous........................................................................12
Pumps ...................................................................................13
Report example ...........................................................14
Terms and Conditions ......................................................15-16
VANCOUVER • EDMONTON • WINNIPEG • MONTREAL • MONCTON • HEAD OFFICE - MISSISSAUGA • 905-670-4770 • FAX 905-670-4378
WARRANTY PERIODS
Epact motors (single speed)
Cat. no. GXXXXXX
24 months in service,
30 months from date of manufacture
Wattsaver motors & Speedmaster motors (single speed)
Cat. no. 17XXXXXX
36 months in service
PDQ custom motors
Cat. no. CXXXXXX
All other LEESON motors including; steel frame and metric
GENERAL PROCEDURES
!
To submit a claim for warranty, please ensure the date code is within the warranty time period outlined above.
!
If motor exhibits a warrantable defect and is not repairable, complete the claim form, (LEESON Canada
Service Centre Inspection Report sample on following page).
!
Add the nameplate to the inspection report and mail to Hanover for approval and processing.
!
If the customer needs a replacement motor, it is up to the service centre to replace the motor and the credit
will be processed to the Service Centre’s Account.
!
The service centre that inspected the motor is entitled to an inspection fee. Please refer to the motor hp and
frame size on the back of the form for the allowable amount.
!
If the motor exhibits warrantable defects and is in need of repairs, the Service Centre may repair the motor as
long as the cost of the repair is no higher than the Minor Repair Allowance on the back of the form. (This is a
labour amount only; you may add the cost of the parts as well.) If you expect the cost of repair will exceed the
amount on the back of the form you are required to contact our warranty department in Hanover for
authorization.
!
If you are unsure or have any questions please feel free to contact our Hanover location at
1-800-463-1797.
N.B. The above are general procedures only and do not constitute a warranty statement.
All warranties are subject to the Terms and Conditions located on page 15.
2
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Sample oNo 025570
LEESON CANADA
SERVICE CENTRE INSPECTION REPORT
PLEASE KEEP A COPY
DATE:
SERVICE CENTRE
ABC Motor Shop
435 4th St. S.E.
END USER:
NAME:
Motor Repair Shop
ADDRESS:
23 Sanderson Drive
CITY & PROVINCE:
Barrie, ON
PHONE NUMBER:
(555) 555-1212
CONTACT NAME:
J. Brown
CATALOGUE NO.
G15014000
COMPLAINT:
noisy motor
May 15, 2008
ADDRESS:
Barrie, ON
J. Smith
CONTACT:
MOTOR INFORMATION
DATE PUT
IN SERVICE*
MODEL NO.
NAMEPLATE
DATE CODE*
Apr 25, 2008
B07B
Apr 25, 2008
DATE OF FAILURE*
* All 3 dates must be provided for claim to be processed
MFGR. OF
DRIVEN MACHINE
TYPE OF
DRIVEN MACHINE
REMARKS AND/OR REPAIRS MADE/OR
ATTACH NAMEPLATE IF REPLACED
SIGNATURE:
(Nameplate must be attached if motor is replaced)
- CIRCLE ONE CONDITION RESPONSIBLE FOR FAILURE
Bearings worn loose
- CHECK OTHER CONDITIONS FOUND
STATOR
11
12
13
14
15
S
16
17
nected
18
W
A/C Unit
TERMINAL BOARD
51
Contacts Burned
52
Terminals Loose
53
Terminals Burned
Shorted
Open
Grounded
Completely Burned
THERMAL PROTECTOR
Phase Winding, Burned or 61
Cycling or Premature Trip
ingle Phased 3 ph, Winding62
Non-Resetting
Main Winding Burned
Leads Broken or DisconBEARINGS
75
Bearings Worn or Loose in
Leads Marked or Connected H
ousing
rong
76
Bearing Tight
77
Bearing Rough - Explain
CAPACITOR
78
Rotor Rubs Stator
21
Shorted
22
Open
HOUSING OR BRACKETS
81
Cracked or Broken
ROTOR & SHAFT ASSEMBLY
82
Bent or Distorted
30
Shorted
83
Damaged - Explain
31
Open
84
Faulty Manufacture - Explain
34
Shaft - Explain
MISCELLANEOUS
35
Fan Broken or Loose
40
Brush Noise
36
Centrifugal Mechanism
80
Gear Box Problem
39
Out of Balance
88
Loose or Cracked Magnets
91
Magnetic Noise
SWITCH
92
Mechanical Noise
41
Out of Adjustment
93
Excessive End-Play
42
Damaged
94
Base or Mounting Parts
43
Contacts Burned
Wrong Speed or Rotation
44
Contacts Loose or Missing 95
97
Nameplate Incorrect
45
Lead Burned or Broken
96
Other - Explain
46
Relay - Explain
SERVICE CENTER JOB NO. OR INVOICE NO.
QUANTITY
PARTS USED PART NUMBER
AMOUNT
1
6308-2RS1/C3
15.00
1
6306-2RS1/C3
12.00
LABOUR
* see back of form
$63.00
INSPECTION / HANDLING (Replacement Only)
GST / QST
TOTAL BILLING
GST/QST #
FOR LEESON USE ONLY
Warranty Processing #
Motor:
Service Centre Account #
Credit Inspection Fee:
Authorization:
Date:
(Please Print)
3
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Sample oNo 025570
LEESON CANADA
PLEASE KEEP A COPY
DATE:
SERVICE CENTRE
NAME:
ADDRESS:
23 Sanderson Drive
CITY & PROVINCE:
Barrie, ON
PHONE NUMBER:
CONTACT NAME:
CATALOGUE NO.
COMPLAINT:
ABC Motor Shop
435 4th St. S.E.
END USER:
Motor Repair Shop
May 15, 2008
ADDRESS:
Barrie, ON
J. Smith
CONTACT:
(555) 555-1212
J. Brown
MOTOR INFORMATION
DATE PUT
IN SERVICE*
120013
MODEL NO.
motor won't run
NAMEPLATE
DATE CODE*
Apr 25, 2008
B07B
Apr 25, 2008
DATE OF FAILURE*
MFGR. OF
DRIVEN MACHINE
TYPE OF
DRIVEN MACHINE
SIGNATURE:
m
Winding shorted phase to phase
U
STATOR
11
12
13
14
15
A/C Unit
TERMINAL BOARD
51
Contacts Burned
52
Terminals Loose
53
Terminals Burned
Shorted
Open
Grounded
Completely Burned
THERMAL PROTECTOR
Single Phased 3 ph, Winding62
Non-Resetting
16
Main Winding Burned
17
Leads Broken or DisconBEARINGS
75
nected
18
Leads Marked or Connected
Housing
Wrong
76
Bearing Tight
77
CAPACITOR
78
Rotor Rubs Stator
21
Shorted
22
Open
HOUSING OR BRACKETS
81
Cracked or Broken
82
Bent or Distorted
30
Shorted
83
Damaged - Explain
31
Open
84
34
Shaft - Explain
35
Fan Broken or Loose
MISCELLANEOUS
36
40
Brush Noise
39
Out of Balance
80
Gear Box Problem
88
SWITCH
91
Magnetic Noise
41
Out of Adjustment
92
Mechanical Noise
42
Damaged
93
Excessive End-Play
43
Contacts Burned
94
44
45
97
Nameplate Incorrect
46
Relay - Explain
96
Other - Explain
QUANTITY
1
AMOUNT
120013
LABOUR
* see back of form
$33.00
GST / QST
TOTAL BILLING
GST/QST #
FOR LEESON USE ONLY
Motor:
Authorization:
Date:
(Please Print)
4
WARRANTY PERIODS
To determine the warranty period for Lincoln Motors the service centre must refer to the Lincoln catalogue. On
each category of motor you will find the warranty period listed under the feature column.
For example:
TEFC (3ph) Signature Series motors
48-56 Frames
12 months from date of Installation
143T-256T
24 months from date of installation
182T-449T
24 months from date of installation
Ultimate E motors
GENERAL PROCEDURES
!
!
If motor is an OEM product the service centre may inspect the motor for failure however, the service centre
will have to send the nameplate and a copy of the inspection report back to the OEM if replacement is
needed. If the OEM product needs to be repaired they must call into the warranty department for repair
authorization.
!
If motor exhibits a warrantable defect and is not repairable, complete the claim form, (LEESON Canada
Service Centre Inspection Report /or Lincoln Warranty Report Form #MTR-19 (4/2000) - sample on following
page - with all data completed.)
!
Add the nameplate to the inspection report and mail to Hanover for approval and processing. If the customer
needs a replacement motor, it is up to the service centre to replace the motor and the credit will be processed
to the Service Centre's Account.
!
The service centre that inspected the motor is entitled to an Inspection Fee. Please refer to the motor hp and
frame size on the back of the form for the allowable amount.
!
If the motor exhibits warrantable defects and is in need of repairs, the Service Center may repair the motor as
long as the cost of the repairs is no higher than the Minor Repair Allowance on the back of the form. (This is
a labour amount only; you may add the cost of the parts as well.) If you expect the cost of repair will exceed
the amount on the back of the form you are required to contact our warranty department in Hanover for
authorization.
!
If you are unsure or have any questions please feel free to contact our Hanover location at 1-800-463-1797.
5
aired
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Samp o
motor
ncoln025570
LiN
LEESON CANADA
PLEASE KEEP A COPY
DATE:
SERVICE CENTRE
Motor Repair Shop
ADDRESS:
23 Sanderson Drive
CITY & PROVINCE:
Barrie, ON
PHONE NUMBER:
CONTACT NAME:
CATALOGUE NO.
COMPLAINT:
ABC Motor Shop
435 4th St. S.E.
END USER:
NAME:
ADDRESS:
Barrie, ON
J. Smith
CONTACT:
(555) 555-1212
J. Brown
LM30972
bearings noisy
MODEL NO.
May 15, 2008
MOTOR INFORMATION
SD4P50
DATE PUT
IN SERVICE*
NAMEPLATE
DATE CODE*
Apr 25, 2008
DN2007
Apr 25, 2008
DATE OF FAILURE*
MFGR. OF
DRIVEN MACHINE
TYPE OF
DRIVEN MACHINE
SIGNATURE:
STATOR
11
12
13
14
15
S
16
17
nected
18
W
A/C Unit
Bearings tight
TERMINAL BOARD
51
Contacts Burned
52
Terminals Loose
53
Terminals Burned
Shorted
Open
Grounded
THERMAL PROTECTOR
Completely Burned
Non-Resetting
Main Winding Burned
BEARINGS
Leads Broken or Discon75
ousing
76
Bearing Tight
rong
77
78
Rotor Rubs Stator
CAPACITOR
21
Shorted
HOUSING OR BRACKETS
22
Open
81
Cracked or Broken
82
Bent or Distorted
83
Damaged - Explain
30
Shorted
84
31
Open
34
Shaft - Explain
MISCELLANEOUS
35
Fan Broken or Loose
40
Brush Noise
36
80
Gear Box Problem
39
Out of Balance
88
91
Magnetic Noise
SWITCH
92
Mechanical Noise
41
Out of Adjustment
93
Excessive End-Play
42
Damaged
94
43
Contacts Burned
44
97
Nameplate Incorrect
45
96
Other - Explain
46
Relay - Explain
QUANTITY
AMOUNT
1
6308-2RS1/C3
15.00
1
6306-2RS1/C3
12.00
LABOUR
* see back of form
$128.00
GST / QST
TOTAL BILLING
GST/QST #
FOR LEESON USE ONLY
Motor:
Authorization:
Date:
(Please Print)
6
laced
p
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mpo
SaN
025570
otor
Lincoln m
LEESON CANADA
PLEASE KEEP A COPY
May 15, 2008
DATE:
SERVICE CENTRE
NAME:
ADDRESS:
23 Sanderson Drive
CITY & PROVINCE:
Barrie, ON
PHONE NUMBER:
CONTACT NAME:
CATALOGUE NO.
COMPLAINT:
ABC Mixing Company
435 4th St. S.E.
END USER:
Motor Repair Shop
ADDRESS:
Barrie, ON
J. Smith
CONTACT:
(555) 555-1212
J. Brown
MOTOR INFORMATION
LM30972 MODEL NO. SD4P50
motor won't run
DATE PUT
IN SERVICE*
NAMEPLATE
DATE CODE*
Apr 25, 2008
DN2007
Apr 25, 2008
DATE OF FAILURE*
MFGR. OF
DRIVEN MACHINE
TYPE OF
DRIVEN MACHINE
SIGNATURE:
STATOR
11
12
13
14
15
S
16
17
nected
18
W
Mixing Machine
Winding shorted phase to phase
TERMINAL BOARD
51
Contacts Burned
52
Terminals Loose
53
Terminals Burned
Shorted
Open
Grounded
THERMAL PROTECTOR
Completely Burned
Non-Resetting
DN = Date Code
Main Winding Burned
BEARINGS
ousing
76
Bearing Tight
rong
77
78
Rotor Rubs Stator
CAPACITOR
21
Shorted
HOUSING OR BRACKETS
22
Open
81
Cracked or Broken
82
Bent or Distorted
83
Damaged - Explain
30
Shorted
84
31
Open
34
Shaft - Explain
MISCELLANEOUS
35
Fan Broken or Loose
40
Brush Noise
36
80
Gear Box Problem
39
Out of Balance
88
91
Magnetic Noise
SWITCH
92
Mechanical Noise
41
Out of Adjustment
93
Excessive End-Play
42
Damaged
94
43
Contacts Burned
44
97
Nameplate Incorrect
45
96
Other - Explain
46
Relay - Explain
QUANTITY
1
DN
AMOUNT
LM30972
LABOUR
* see back of form
$89.00
GST / QST
TOTAL BILLING
GST/QST #
FOR LEESON USE ONLY
Motor:
Authorization:
Date:
(Please Print)
7
WARRANTY PERIODS
General Purpose Motors
Pump Motors
(unless otherwise specified)*
Swim Pool Motors (pages 56, 57 and 58 1050C)
GENERAL PROCEDURES
!
GE date codes are the first two letters at the beginning of their serial number or one letter followed by a two
digit year code. You must then cross-reference the two letters with the GE Motors Date Code Chart (see
page 10)
eg. Serial# C07160020 date code is C07=March 2007
eg. Serial# VXJ160020 date code is VX=Aug. 2005
!
If motor exhibits a warrantable defect, complete the claim form, (GE Commercial Motors In-Warranty Service
Report Form #060119 sample on following page).
!
Add the nameplate to the inspection report and mail to Hanover (with original bill of sale) for approval and
processing. If the customer needs a replacement motor, it is up to the service centre to replace the motor and
the credit will be processed to the Service Centre's Account.
!
The service centre that inspected the motor is entitled to an Inspection Fee. The inspection fee for all GE
motors is $12.00 except for pump motors. The inspection fee for pump motors is $25.00.
!
Only the GE Pump motors are to be repaired. Pump motors pgs. 36-44 GERB Standard Products Catalogue
effective March 1, 2007. (except oil burner and OEM replacement product). NO OTHER GE MOTORS ARE
TO BE REPAIRED. If the pump motor exhibits warrantable defects, the Service Center may repair the motor
as long as the cost of the repairs is not higher than the Minor Repair Allowance on the back of the Leeson
Service Center Inspection Report (This is a labour amount only; you may add the cost of the parts as well.) If
you are unsure or believe the cost of repair will exceed the amount on the back of the form, you are required
to contact our warranty department in Hanover for authorization.
!
8
INVOICE NUMBER
by RB
M
C
E
G
f
o
Sample
lure
motor fai
AUTHORIZED IN-WARRANTY SERVICE REPORT
Customer's Name
LIMIT EACH REPORT TO ONE MODEL NUMBER
ABC Mixing Company
Inoperative motor model number
User
Street Address
P246
435 4th Ave. S.E.
Horsepower (HP)
Speed (rpm)
Barrie, ON
3/4
825
Date rec'd from customer
Date returned to customer
April 3/2008
435 4th Ave. S.E.
Date Installed
Date Failed
Mar 31/08
April 2/08
Dealer
X
City, State, Zip
OEM
Manufacturer and type of driven equipment
HVAC
Date Letters
Price $
Failure / Repair Performed
A08J
No power
to decipher date code - see next page
Replacement Motor Used
Replacement Model Number
Qty.
Reimbursement Requested
Total $
Unit Net Price
Total reimbursement due for repair
Parts Used in Repairs
Part Cat. No. Description
Qty.
Total authorized reimbursement due for replacement motor
Price
Total
Total authorized reimbursement due for parts used
Other authorized reimbursements due (explain below)
Inspection fee $ 12.00
Total reimbursements requested herewith
Total cost of parts used
Write cause of failure below. Please be as detailed/specific as possible.
PAYMENT AUTHORIZATION
(Internal use only)
Account:
Date:
Amount:
Approved (signed)
Approved (printed)
Remit to Information
Send this form along with invoice to:
GE Commercial Motors by REGAL-BELOIT
Att: Trini Follis
638-14th Street
Hanover, Ontario
N4N 2A1
GE is a trademark of General Electric Company and is used
under license to REGAL-BELOIT CORPORATION.
Form #060119/LEESON Canada
Name:
Motor Repair Shop
Street:
Sanderson Street
Barrie, ON
City, State, ZIP:
Phone:
(555) 555-1212
Fax:
Email:
Signature:
Date:
5/15/2008
9
GE Commercial Motors by Regal Beloit
Nameplate standard effective January 1, 2007
Manufacturing date and plant site identification consists of a four digit code imprinted or stamped on the nameplate. This code also appears on
some pallet and/or single box pack labeling.
1.) The first character represents the month of manufacture as per the below.
ABCDEF-
January
February
March
April
May
June
GHIJKL-
July
August
September
October
November
December
2.) The second and third digits are the last two numbers of the year of manufacture. Example 06 for 2006 and 07 for 2007.
3.) The fourth digit represents the manufacturing plant site as a letter code as follows:
ABF CH FA FK FN FP -
Warsaw Coil
Black River Falls
CMT
Faridibad (India)
RB Holmes Industries
Rechi
Tatung
JJuarez (Casa)
VReynosa (Mexico)
WP- West Plains
XSpringfield
XP - Sinya
Z -Non Warranty
4.) Example
A07J
Month
January
Year
2007
Plant
Juarez(Casa)
This example notes a motor manufactured at the Juarez (Casa) motor plant in January, 2007
GE CAC/HVAC
Nameplate standard prior to January 1, 2007
Year
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
DEC
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
2027
NP
NR
NS
NT
NV
NW
NX
NY
NA
NB
NC
ND
NE
NF
NG
NH
NJ
NK
NL
NM
NN
NP
NR
NS
NT
NV
NW
NX
NY
OP
OR
OS
OT
OV
OW
OX
OY
OA
OB
OC
0D
OE
OF
OG
OH
OJ
OK
OL
OM
ON
OP
OR
OS
OT
OV
OW
OX
OY
PP
PR
PS
PT
PV
PW
PX
PY
PA
PB
PC
PD
PE
PF
PG
PH
PJ
PK
PL
PM
PN
PP
PR
PS
PT
PV
PW
PX
PY
RP
RR
RS
RT
RV
RW
RX
RY
RA
RB
RC
RD
RE
RF
RG
RH
RJ
RK
RL
RM
RN
RP
RR
RS
RT
RV
RW
RX
RY
SP
SR
SS
ST
SV
SW
SX
SY
SA
SB
SC
SD
SE
SF
SG
SH
SJ
SK
SL
SM
SN
SP
SR
SS
ST
SV
SW
SX
SY
TP
TR
TS
TT
TV
TW
TX
TY
TA
TB
TC
TD
TE
TF
TG
TH
TJ
TK
TL
TM
TN
TP
TR
TS
TT
TV
TW
TX
TV
UP
UR
US
UT
UV
UW
UX
UY
UA
UB
UC
UD
UE
UF
UG
UH
UJ
UK
UL
UM
UN
UP
UR
US
UT
UV
UW
UX
UY
VP
VR
VS
VT
WT
VW
VX
VY
VA
VB
VC
VD
VE
VF
VG
VH
VJ
VK
VL
VM
VN
VP
VR
VS
VT
VV
VW
VX
VY
WP
WR
WS
WT
WV
WW
WX
WY
WA
WB
WC
WD
WE
WF
WG
WH
WJ
WK
WL
WM
WN
WP
WR
WS
WT
WV
WW
WX
WY
XP
XR
XS
XT
XV
XW
XX
XV
XA
XB
XC
XD
XE
XF
XG
XH
XJ
XK
XL
XM
XN
XP
XR
XS
XT
XV
XW
XX
XY
YP
YR
YS
YT
YV
YW
YX
YY
YA
YB
YC
YD
YE
YF
YG
YH
YJ
YK
YL
YM
YN
YP
YR
YS
YT
YV
YW
YX
YY
XP
ZR
ZS
ZT
ZV
ZW
ZX
ZY
ZA
ZB
ZC
ZD
ZE
ZF
ZG
ZH
ZJ
ZK
ZL
ZM
ZN
ZP
ZR
ZS
ZT
ZV
ZW
ZX
ZY
Plant Code = last one or two letters e.g. NXFK, NVJ, SRV
10
WARRANTY PERIODS
ABB
1 year*
No repair allowance
AC Tech
1 year*
Return to local branch
No Repair Allowance
$50.00 inspection fee billed to customer if non-warranty
Dart
1 year*
No repair allowance
EIC
1 year*
No repair allowance
Ferraz
1 year*
No repair allowance
Minarik
1 year*
No repair allowance
Sprecher& Schuh
1 year*
No repair allowance
SPEEDMASTER AC
1 year*
No repair allowance
$50.00 inspection fee billed to customer if non-warranty
SPEEDMASTER DC
1 year*
No repair allowance
TCI
1 year*
No repair allowance
*from date of delivery
These Controls & Drives are NOT to be repaired by any Service Centre.
Only our Mississauga and Montreal Locations are certified to inspect or repair these controls. If you have a
warranty or repair problem with a control unit please contact our Mississauga location at 1-800-563-0949.
11
WARRANTY PERIODS
Cordmeisters®
1 year*
No repair allowance
Encoders
3 years**
No repair allowance
IronMan
Gear Reducers
1 year*
No repair allowance
Lumberg
1 year*
No repair allowance
Pulleys
1 year*
No repair allowance
Motor Bases
1 year*
No repair allowance
Capacitors
1 year*
No repair allowance
Stearns
1 year**No repair allowance
$100.00 (us) fee billed for warranty inspection if non-warranty, this charge will be waived if unit repaired or replaced
by manufacturer.
* from date of delivery
** from date of manufacture
These products are NOT to be repaired by any Service Centre.
Please return to your nearest branch. If you have a warranty or repair problem with any of these products please
contact your local branch or our Mississauga location at 1-800-563-0949.
12
WARRANTY PERIODS
Wicor
Berkeley
Toran
Simer
Geyser (2300-2310 models)
1 year in service
1 year in service
1 year in service
1 year in service
2 years in service
No Repair Allowance
No Repair Allowance
No Repair Allowance
No Repair Allowance
No Repair Allowance
GENERAL PROCEDURES
!
To submit a claim for warranty, please ensure the date code is within the warranty time period outlined above
!
As there are no repairs to these motors the Warranty Service Center will remove from the defective unit:
- the cord tag (on Simer pumps) or the nameplate.
!
If pump exhibits a warrantable defect, complete the claim form, LEESON Canada Service Centre Inspection
Report (sample on following page) with all data completed. A proof of purchase must accompany the claim to
determine proof of purchase from LEESON Canada. Affix the nameplate to the inspection report and mail to
Hanover for approval and processing.
!
If the customer needs a replacement, it is up to the service centre to replace the pump and the credit will be
processed to the Service Centre's LEESON Account.
!
The service centre that inspected the pump is entitled to an inspection fee of $18.00.
!
13
failure
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Sample
LEESON CANADA
PLEASE KEEP A COPY
DATE:
SERVICE CENTRE
NAME:
ADDRESS:
23 Sanderson Drive
CITY & PROVINCE:
Barrie, ON
PHONE NUMBER:
CONTACT NAME:
CATALOGUE NO.
COMPLAINT:
ABC Motor Company
435 4th St. S.E.
END USER:
Motor Repair Shop
May 25, 2008
ADDRESS:
Barrie, ON
J. Smith
CONTACT:
(555) 555-1212
J. Brown
MOTOR INFORMATION
DATE PUT
IN SERVICE*
C2305
MODEL NO.
motor won't run
NAMEPLATE
DATE CODE*
Apr 25, 2008
G07
Apr 25, 2008
DATE OF FAILURE*
MFGR. OF
DRIVEN MACHINE
TYPE OF
DRIVEN MACHINE
SIGNATURE:
Broken wire caused open circuit
STATOR
11
12
13
14
15
S
16
17
nected
18
W
TERMINAL BOARD
51
Contacts Burned
52
Terminals Loose
53
Terminals Burned
Shorted
Open
Grounded
THERMAL PROTECTOR
Completely Burned
Non-Resetting
Main Winding Burned
BEARINGS
ousing
76
Bearing Tight
rong
77
78
Rotor Rubs Stator
CAPACITOR
21
Shorted
HOUSING OR BRACKETS
22
Open
81
Cracked or Broken
82
Bent or Distorted
83
Damaged - Explain
30
Shorted
84
31
Open
34
Shaft - Explain
MISCELLANEOUS
35
Fan Broken or Loose
40
Brush Noise
36
80
Gear Box Problem
39
Out of Balance
88
91
Magnetic Noise
SWITCH
92
Mechanical Noise
41
Out of Adjustment
93
Excessive End-Play
42
Damaged
94
43
Contacts Burned
44
97
Nameplate Incorrect
45
96
Other - Explain
46
Relay - Explain
QUANTITY
1
AMOUNT
C2305
LABOUR
$18.00
GST / QST
TOTAL BILLING
GST/QST #
FOR LEESON USE ONLY
Motor:
Authorization:
Date:
(Please Print)
14
TERMS AND CONDITIONS
TERMS AND CONDITIONS OF SALES QUOTATIONS ARE MADE AND ORDERS ARE ACCEPTED BY
SELLER ONLY TO THESE TERMS AND CONDITIONS:
1. AGREEMENT AND MODIFICATION OF SALES TERMS.
The agreement between LEESON Canada, an Alberta Limited Partnership (• SellerŽ) and
Buyer ("Sales Contract") is with respect to the sale of goods described on the other side
hereof (the "goods"). Any Terms and Conditions contained in any purchase order or other
form of communication from Seller’s customers, which are additional to or different from these
Terms and Conditions, shall be deemed rejected by Seller unless expressly accepted in writing
by Seller.
2. ACCEPTANCE OF ORDERS.
Acceptance by Seller of Buyer• s purchase order(s) is expressly conditioned upon Buyer• s
assent to these Terms and Conditions. Buyer will be deemed to have assented to such Terms
and Conditions unless Seller receives written notice of any objections within 10 days after
Buyer’s receipt of this form or in all events prior to any delivery or other performance by Seller
of Buyer’s order if less than 10 days.
3. QUOTATIONS.
Quotations by Seller shall be deemed to be offers by Seller to sell the goods described therein
subject to these Terms and Conditions, and acceptance of such offers is expressly limited
to acceptance by Buyer of all of these Terms and Conditions within 30 days from the date
of the quotation or as specified. Purchase orders submitted by Buyer for the goods quoted
by Seller shall be subject to and will be deemed to constitute acceptance of these Terms
and Conditions. All purchase orders will be subject to approval by Seller.
4. TERMINATION OR MODIFICATION.
The Sales Contract may be modified or terminated only upon Seller• s express written
consent, which consent will at all times be conditioned on Buyer• s agreement to pay Seller• s
modification or termination charge including, but not limited to expenses and costs plus a
reasonable profit, except that any goods completed on or before Seller• s acceptance of
termination shall be accepted and paid in full by Buyer.
5. PRICES AND TERMS.
Fulfillment of Buyer• s order is contingent upon the availability of materials. The price of the
goods sold pursuant to the Sales Contract shall be based upon Seller’s prices in effect at
the time of shipment and any acceptance of the order will be on the basis of the freight rates
in effect at the time of shipment. In the event of an increase or decrease in the applicable
freight charges before the material is shipped, such changes in freight charges will be for
the account of Buyer. Price advances, discounts, extras and terms and conditions are
subject to changes without notice. Unless otherwise provided on the front side hereof, price
is F.O.B. Seller• s point of shipment, and terms of payment shall be net 30 days from date of
invoice. Seller may assess finance and service charges of 1-1/2 percent per month (or the
highest rate allowed by state law) on invoices not paid within stated payment terms. Open
account credit status is offered at the discretion of the Seller. Seller may discontinue open
account status or change credit limit as warranted, in its opinion, by the financial condition
and/or credit history of the Buyer. Seller may require full or partial payment or payment
guarantees in advance of shipment whenever, in its opinion, the financial condition and/or
credit history of Buyer so warrants. In addition, Seller may, at any time, suspend performance
of any order or require payment in cash, security or other adequate assurance satisfactory
to Seller when, in Seller• s opinion, the financial condition and/or credit history of Buyer warrants
such action.
6. TAXES.
Prices do not include sales, use or other similar federal, state or local taxes. Buyer shall either
have a tax-exemption certificate on file with the Seller or pay to Seller, in addition to the price
of the goods, any and all applicable taxes, which may be invoiced separately at a later date.
7. DESIGN; EXTRA WORK; BUYER'S MATERIAL.
(a) If any order accepted by Seller contemplates the preparation of special designs by Seller,
Buyer issuing such order will have a responsible representative specifically approve all designs
prepared by Seller. (b) If Buyer requests extra work not included in the quotation or original
order, Buyer will pay for the extra work at reasonable rates as determined by Seller. (c) In
the event spoilage/damage occurs on orders where Buyer furnishes any material, Seller shall
not be liable for replacement of or damage to such material.
8. RISK OF LOSS, TITLE, SECURITY INTEREST.
Delivery shall occur, and risk of loss shall pass to Buyer, upon delivery of the material to a
carrier at the F.O.B. point of shipment. Transportation shall be at Buyer’s sole risk and expense,
and any claims for losses or damage in transit shall be against the carrier only. However,
Seller retains title to all products until paid for in full in cash and Buyer agrees to perform all
acts necessary to provide a fully perfected security interest in the goods in favor of Seller.
Seller may, at its option, repossess the same, upon Buyer’s default in payment hereunder,
and charge Buyer with any deficiency.
9. DELIVERIES AND QUANTITIES.
(a) Delivery dates are not guaranteed but are estimated on the basis of immediate receipt
by Seller of all information to be furnished by Buyer and the absence of delay, direct or indirect,
resulting from or contributed to by circumstances beyond Seller’s reasonable control. If the
goods are non-catalogue goods, Seller may ship overages or underages to the extent of 10
percent of quantity ordered, and Buyer shall pay for such quantity based upon the unit price
of the goods. Seller shall not be required to maintain closer control of quantity, unless
specifically agreed to by Seller in writing. Quantities of all items may be determined by weight.
Any claims for shortage must be within 10 days from the date of receipt of the goods by
Buyer, and in every case the weights found in any particular shipment, including tare, must
be given and Seller advised as to the method used by Buyer in computing the count of parts.
(b) In the event that Buyer is unable to accept delivery of the goods at time of shipment,
Seller shall invoice Buyer for the full purchase price as if shipment had been made and: (i)
if Seller is able to store such goods in its own facilities, Buyer will pay Seller the reasonable
handling and storage charges for the period of such storage, and (ii) if Seller is unable to
store such goods at its own facility, Seller reserves the right to arrange handling and storage
in a suitable bonded warehouse for the Buyer at Buyer’s expense. In cases where handling
and storage become necessary, it shall be Buyer’s responsibility to notify Seller when
shipment is to be made. Seller will make necessary arrangements for shipment at
Buyer• s expense.
10. RETURNED GOODS.
Goods may not be returned. However, if Seller consents in writing or upon verbal authorization
to the return of goods for any reason, Buyer, who also shall assume all risk
of loss of such returned goods until actual receipt by Seller, must prepay transportation charges.
11. INSPECTION, ACCEPTANCE.
Buyer shall inspect the goods immediately upon the receipt thereof. All claims by Buyer
(including claims for shortages), except only those provided for under the WARRANTYAND
LIMITATIONS OF LIABILITYand PATENTS clauses below, must be asserted in writing by
Buyer within a 10 day period or they are waived. If this contract involves partial performances,
all such claims must be asserted within a 10-day period for each partial performance.
Rejection may be only for defects substantially impairing the value of products or work. Buyer• s
remedy for lesser defects shall be those provided for under the Warranty and Liability
clauses. THERE SHALL BE NO REVOCATION OF ACCEPTANCE. If Buyer wrong-fully
rejects, revokes or delays acceptance of items or work tendered under this contract, or fails
to make a payment due on or before delivery, or repudiates this contract, Seller shall, at its
option, have a right to recover as damages, either the price as stated herein (upon recovery
of the price, the items involved shall become the property of the Buyer) or the profit (including
reasonable overhead) which the Seller would make from performance together with incidental
damages and reasonable cost.
12. WARRANTIES AND LIMITATIONS OF LIABILITY.
(a) Seller warrants to the Buyer that its motors, gearmotors, DC controllers, and AC drives
are free from defects in workmanship and materials when operated under normal conditions
and in accordance with nameplate characteristic limits. This warranty shall be in effect for a
period of 12 months from date of installation, but in no event be in effect for more than 18
months from date of manufacture, with the following exceptions: i) EPACT motors ("G" prefix),
which are warranted for a period of 24 months from date of installation but for not more than
30 months from date of manufacture, ii) Wattsaver Premium Efficiency three phase motors
and Speedmaster Inverter-Duty motors are warranted for a period of 36 months from the
date of installation but for not more than 42 months from the date of manufacture, & iii) Motor
brakes provided as coupler brakes, brake kits, or as part of brakemotors are covered by the
manufacturers (Stearns or Dings) warranties.
(b) Seller• s sole obligation under the foregoing warranties is limited to either, at Seller• s option,
replacing or repairing defective goods (or defective parts thereof) within the warranty period.
Seller shall not be liable under any circumstances, for consequential or incidental damages,
including, but not limited to personal injury or labor costs. This warranty does not cover the
cost of removal, installation, or re-testing of the new or repaired goods or parts, or any other
direct or incidental expenses incurred in shipping the product to or from Seller. Replacement
goods or parts are warranted for the remainder of the warranty period applicable to the goods
originally supplied by Seller. All claims for allegedly defective goods must be made within
10 days after Buyer learns of such alleged defects. All claims not made in writing and
received by Seller within such 10 day period shall be deemed waived. With prior approval
from Seller, Buyer shall return a sample of the alleged defective part, freight prepaid, for Seller’s
inspection, and no other goods shall be returned to Seller’s District Office/Warehouse,
nearest factory, or Authorized Service Center without Seller• s written consent. This warranty
shall not extend to goods subjected to misuse, abuse, neglect, accident or improper
installation or maintenance, incorrect lubrication, incorrect electrical connection, improper
power supply, or goods which have been altered or repaired by anyone other than Seller or
its authorized representative;
15
TERMS AND CONDITIONS
(c) Under no circumstances will Seller be responsible for any expense in connection with
any repairs made by anyone other than Seller or an Authorized Service Center, unless such
repairs have been specifically authorized in writing by the Seller Service and Warranty
Department.
(d) In the case of motors, drives, gears and reducers manufactured or marketed by Seller,
Seller warrants only that such products, when shipped, shall be capable of delivering the
service rating as indicated in Seller• s written documents, including quotations and catalogues
or as noted on such products, providing such equipment is properly installed, connected,
and maintained, correctly lubricated, operating under normal conditions with competent
supervision, and within the load limits and voltage range for which it was sold, and provided
further that the equipment is free from critical speed, torsional or other type vibration, no matter
how induced;
(e) If any prototype or sample was provided to the Buyer, it was used merely to illustrate the
general type and quality of goods and not to warrant that goods shipped would be of that
type or quality;
(f) UNLESS AUTHORIZED IN WRITING BY A CORPORATE OFFICER OR VICE
PRESIDENT, NO AGENT, EMPLOYEE OR REPRESENTATIVE OF SELLER HAS ANY
AUTHORITY TO BIND SELLER TO ANY AFFIRMATION, REPRESENTATION OR
WARRANTY CONCERNING THE GOODS SOLD UNDER THE SALES CONTRACTAND
ANY SUCH AFFIRMATION, REPRESENTATION OR WARRANTY HAS NOT FORMED
A PART OF THE BASIS OF THE BARGAIN AND SHALL BE UNENFORCEABLE;
(g) THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND/OR ANY OTHER TYPE, WHETHER EXPRESS OR IMPLIED;
(h) Products not manufactured and work not performed by Seller are warranted only to the
extent and in the manner that the same are warranted to Seller by Seller’s vendors, and
then only to the extent that Seller is reasonably able to enforce such warranty. In enforcing
such warranty, it is understood Seller shall have no obligation to initiate litigation unless Buyer
undertakes to pay all costs and expenses therefor, including but not limited to Attorney• s fees,
and indemnifies Seller against any liability to Seller’s vendors arising out of such litigation;
(i) THE FOREGOING IS SELLER• S ONLY OBLIGATION AND BUYER• S EXCLUSIVE
REMEDY FOR BREACH OF WARRANTY. BUYER• S FAILURE TO SUBMITA CLAIM AS
PROVIDED ABOVE SHALL SPECIFICALLY WAIVE ALL CLAIMS FOR DAMAGES OR
OTHER RELIEF INCLUDING BUT NOT LIMITED TO CLAIMS BASED ON LATENT
DEFECTS. EVEN IF THE REPAIR OR REPLACEMENT REMEDY SHALL BE DEEMED
TO HAVE FAILED OF ITS ESSENTIAL PURPOSE UNDER SECTION 2-719 OF THE
UNIFORM COMMERCIAL CODE, SELLER SHALL HAVE NO LIABILITY TO BUYER FOR
CONSEQUENTIAL DAMAGES, SUCH AS LOST PROFITS, LOST REVENUE, DAMAGE
TO OTHER EQUIPMENT OR LIABILITYOR INJURY TO ATHIRD PARTY.IN NO EVENT
SHALL BUYER BE ENTITLED TO INCIDENTAL, CONSEQUENTIAL, OR SPECIAL
DAMAGES, NOR SHALL LEESON ELECTRIC• S LIABILITY EXCEED THE PURCHASE
PRICE OF THE GOODS. ANYACTION ARISING HEREUNDER OR RELATED HERETO
MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION
OCCURS OR IT SHALL BE BARRED, NOTWITHSTANDING ANY STATUTORY PERIOD
OF LIMITATIONS TO THE CONTRARY; and
(j) In the event of the resale of any of the goods, in whatever form, Buyer will include the
following language in a conspicuous place and in a conspicuous manner in a written
agreement covering such resale: "THE MANUFACTURER MAKES NO WARRANTIES OR
REPRESENTATIONS, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR
OTHERWISE, AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OF THE GOODS SOLD HEREUNDER. BUYER ACKNOWLEDGES THAT IT
ALONE HAS DETERMINED THAT THE GOODS PURCHASED HEREUNDER WILL
SUITABLY MEETTHE REQUIREMENTS OF THEIR INTENDED USE. IN NO EVENT WILL
MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR OTHER
DAMAGES."
13. REMEDIES AND LIMITATIONS OF LIABILITY.
In the event Buyer claims Seller has breached any of its obligations under the Sales Contract,
whether of warranty or otherwise, Seller may request the return of goods and tender to Buyer,
at Seller’s option, a replacement shipment of goods. If Seller so requests the return of the
goods, the goods will be redelivered to Seller in accordance with Seller• s instructions and
at Buyer• s expense. Except as herein provided, Seller shall have no further obligation under
the Sales Contract. The remedies contained in this paragraph and paragraph 12 hereof shall
constitute the sole recourse of Buyer against Seller for breach of any of Seller• s obligations
under the Sales Contract, whether warranty or otherwise.
14. TECHNICAL ADVICE.
Any technical advice furnished or recommendation made by Seller or any representative of
Seller concerning any use or application of any of the goods is believed to be reliable, but
SELLER MAKES NO WARRANTY, EXPRESSED OR IMPLIED, ON RESULTS TO BE
OBTAINED. BUYER ASSUMES ALL RESPONSIBILITY FOR LOSS OR DAMAGE
RESULTING FROM THE HANDLING OR USE OF ANY OF THE GOODS.
15. FORCE MAJEURE.
Seller shall not be liable for failure to perform its obligations under the Sales Contract in whole
or in part caused by the occurrence of any contingencies beyond the reasonable control
either of Seller or of suppliers of Seller. If any such contingency occurs, Seller may allocate
goods and deliveries among Seller’s customers.
16. ASSIGNMENT AND DELEGATION.
No right or interest in the Sales Contract shall be assigned by Buyer without Seller• s prior
written consent, and no delegation of any obligation owed, or to the performance of any
obligation by Buyer shall be made without Seller• s prior written consent. Any attempt at
assignment or delegation shall be wholly void and totally ineffective for all purposes unless
made in conformity with this paragraph.
17. PATTERNS AND TOOLING.
Unless otherwise agreed to in writing with Buyer, Seller shall retain title to and possession
of all special tooling, patterns and dies whether paid for by Buyer or not, but such special
tooling, patterns and dies that are specifically paid for by Buyer will be held by Seller
exclusively for the manufacture of Buyer’s goods for not more than 2 years after the date of
Buyer’s last order requiring their use. Seller will exercise reasonable care in handling and
storing any tooling, patterns or dies specifically paid for by Buyer, but Seller shall not be liable
for damage or loss thereof.
18. PATENTS. SELLER MAKES NO REPRESENTATION OR WARRANTY
WITH RESPECT TO THE PATENTABILITY OF THE GOODS OR THAT ANY
OF THE GOODS WILL BE FREE FROM CLAIMS OF INFRINGEMENT.
Buyer agrees to indemnify and defend Seller in any such suit, action or proceeding for any
claim resulting from actual or alleged infringement of any domestic or foreign letters patent
for (i) any feature, construction or design incorporated at Buyer• s request in any goods or to
adapt such goods to the particular use of Buyer or Buyer’s customers or (ii) any additions,
changes or adaptations made by Buyer or Buyer’s customers after delivery of the goods.
19. CONFIDENTIAL INFORMATION.
All drawings, diagrams, specifications, technical data and other materials furnished by Seller
and identified by Seller as confidential are and shall remain the exclusive property of Seller
and shall be returned to Seller upon request. Buyer agrees to treat such information and
material as confidential and not to reproduce or disclose such information or materials
without Seller• s prior written consent. This paragraph does not apply to any information already
known to and readily accessible in the trade or which may become so through no fault of
Buyer.
20. CHANGES.
Seller may, at any time, without notice, make changes (whether in design, material,
improvements or otherwise) in any catalogue goods, and may discontinue the manufacture
of any catalogue goods, all in its sole discretion, without incurring any obligations of any kind
as a result thereof, whether for failure to fill an order of Buyer or otherwise.
21. CANCELLATION.
The Buyer may not cancel purchase orders without the prior written consent of Seller. This
consent will be conditioned on Buyer’s agreement to pay Seller’s cancellation charge.
Purchase orders for goods that are substantially complete, as judged by Seller, may not be
cancelled; and will be shipped and invoiced at the price on the order. For goods that are
not substantially complete, the cancellation charge shall amount to all costs and expenses
incurred by Seller and arising out of or in connection with Buyer’s order, net of recoverability,
but in no event less than 10% of the total invoice price of the equipment or more than the
total invoice price.
22. INSTALLATION.
Installation of the goods shall be by Buyer unless otherwise specifically stated in the
Sales Contract.
23. SEVERABILITY.
If any term or provision contained in the Sales Contract is declared or held invalid by a court
of competent jurisdiction, such declaration or holding shall not affect the validity of any other
term, clause or provision contained herein.
24. GOVERNING LAW AND LIMITATION.
(a) The formation and performance of the Sales Contract shall be deemed to have been
made and governed by the laws of the province of Ontario, Canada (b) Buyer hereby agrees
to the jurisdiction of any province or federal court located in the county of Seller’s principal
place of business. Buyer waives any objection based on forum non conveniens and any
objection to venue of any action instituted hereunder, and consents to the granting of such
legal or equitable relief as is deemed appropriate by a court of competent jurisdiction; (c)
Seller represents that the goods will be produced in compliance with the Sale of Goods Act,
as amended; and (d) Attorney• s Fees … Buyer agrees to pay all of Seller• s costs and
expenses of collection and litigation, including but not limited to attorney• s fees and costs.
Revised, May 2006
Warranty Instruction Manual © Leeson Canada 2007
VANCOUVER • EDMONTON • WINNIPEG • MONTREAL • MONCTON • HEAD OFFICE - MISSISSAUGA • 905-670-4770 • FAX 905-670-4378

Your warranty “how-to” guide.

Transcription

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