Program Overview, Design, Customer Flow, Data Entry Requirements, REA Day II Training

Day II Training
Reemployment and Eligibility Assessment
(REA 2010)
Program Overview, Design, Customer
Flow, Data Entry Requirements, REA
Forms and Case Study
Training Dates:
Utica – July 14, 2010
Metrotech/Brooklyn – July 16, 2010
Rochester – July 21, 2010
Peekskill – July 23, 2010
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REA Day II Training
AGENDA
I.
II.
III.
IV.
V.
VI.
REA Grant Background
REA Program Design Overview
REA Customer Flow and Data Entry
REA Required Elements
REA Specific Forms
REA Case Study (From Soup to Nuts)
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REA Grant Background



USDOL REA Grant started in FY 2005
NYS one of initial states funded in FY 2005
From FY 2005 thru FY 2008 NYS REA Grant
was limited to one local area:
Oneida/Herkimer/Madison (OHM)
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REA Grant Background

FY 2009 REA Grant:
 Awarded
74 REA local staff
 15 LWIAs in 22 One Stops

FY 2010 REA Grant:
 Awarded
115 REA local staff
 23 LWIAs in 42 One Stops
 Includes 52 new hourly hires
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REA Grant Background
OHM Model
FY 2009 Model
FY 2010 Model
REA participants
All UI Claimants (excl.
Union, TLO,
Seasonal)
No Profiling Score
Use
REA participants
Select from UI Claimants (excl
Union, TLO, Seasonal)
• Profiling Scores: 1 to 45
(w/local variances)
REA participants
Select from UI Claimants
(excl Union, TLO, Seasonal)
• Profiling Scores: 1 to 50
(standard)
No “Selection”
Random Selection (Varied)
Random Selection (Standard)
Range of 50% to 75% REA
60% REA
Range of 50% to 25% Control 40% Control Group
Group
Outcomes (Duration)
Measured
REA Offices
compared to nonREA Offices results
Outcomes (Duration)
Measured:
REA participants vs. Control
Group within same office
Outcomes (Duration)
Measured
REA participants vs. Control
Group within same office
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Statewide REA Program Overview

REA Participants continue until exhaust Regular
UI benefits and/or BYE ends


Individual should only be scheduled for one Initial REA Interview
during a Benefit Year. If they have a break in claim and begin actively
certifying again later, schedule them for a Follow-up REA.
REA performance measured after regular UI
does not include EUC or EB benefits

NYS UI Certification at Exit Performance incentive/sanction does
include EUC and EB benefits. LWIA will need to continue serving
them or impact that measure – however, no longer required to participate
in REA specific program activities after exhaustion of regular UI
benefits.
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REA Required Elements
Each REA Interview Includes the Following
Federally Required Elements:
Review of Continued UI Eligibility and Referral of
Potential UI issues to Adjudication
 Provision of Labor Market Information
 Work Search Plan Development and/or Review of
work search efforts against plan
 Referrals

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REA Required Elements
NYS REA Program Design expands on
federal required elements to coordinate with
other DEWs priorities/policies, including:
Incorporates NYS Initial Assessment policy
as component of Initial REA Appointment
 Includes SMART 2010 as requirement for all
REA participants

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REA Required Elements
Includes use of Job Zone “Journal” feature as
method of maintaining and monitoring work
search efforts
 Broadens Work Search Plan and Work Search
Review to go beyond just contacts to
Employers: also includes plan and review of
next step service recommendations
 Includes recommendation that all REA
participants be scheduled for Job Search
Workshop (at or around time of 2nd REA)

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Let’s Review the REA Project Design Flow Chart in
Your Training material packet
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REA Project Design
Initial Assessment


Initial Interview – Assume 1 hour average
After Initial REA Interview:

Regularly schedule REA Grant Only: Follow-up REA
Interview



Minimally every 2 weeks for at least 2nd and 3rd REA Interview
Following 3rd REA Interview, frequency can be modified to once a
month based on staff’s judgment by individual
Following 4th REA, REA interview format can be changed to group
activity rather than one on one based on staff’s judgment by
individual
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REA Project Design


Those that Fail to Report (FTR ) to a REA
Initial Interview appointment should be
rescheduled thru REOS for a REA Grant Only:
Rescheduled Initial Interview Appointment.
REA program participants are subject to same
FTR policy as all UI claimants – 1st FTR is
rescheduled, and 2nd/subsequent FTR puts hold
on benefits
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REA Project Design
Review of completed REA UI Eligibility
Questionnaire
 Designed to elicit responses that may
highlight potential issues with the
customer’s continued eligibility for UI
benefits.
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REA Project Design
Completion of REA Work Search Agreement
 A formal Work Search Agreement is
completed and signed by the customer and
the REA staff member at the initial REA
interview.
 A signed copy should be given to the
Customer.
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REA Project Design
Completion of Next Step Service Plan - First
Appointment and Follow-up
 Outlines any issues identified during the
interview
 Summarizes specific action steps/referrals to
service to be taken based on the assessment
interview.
 Initial Assessment determination: JSRS or CDS
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REA Project Design
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Initiate SMART 2010-refer to Resume
workshop, if needed.
Review Work Search Record
Initiate Job Zone Registration-Explain use of
JZ for Work Search Record
Referral to Services Needed
Job Referrals
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REA Project Design
2nd Assessment
 Review of completed REA UI Eligibility
Questionnaire
 Review Work search Record (JZ) Journal against
Work search Agreement and Next Step Service
Plan.
 Update Work search Agreement as needed
including completion of Next Step Service Plan
- Follow up REA
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REA Project Design





2nd Assessment Cont’d
Job Referrals and Referral to Services
Recommend all participants attend a Job Search
Workshop by completion of 2nd REA
Labor Market Information
Review Next Steps and Appointment Within 2
weeks for the 3rd Assessment.
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REA Project Design



3rd Assessment has the same contents as 2nd
4th Assessment – May determine both
frequency (continue every 2 weeks or move
to one month) and format (continue one on
one or in a group)
This process continues until the individuals
returns to work or exhaust their claim.
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REA Specific Forms
REA UI Eligibility Questionnaire
 REA Work Search Agreement
 REA Next Step Service Plan – First
REA Appointment
 REA Next Step Service Plan – REA
Follow-up Appointment
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UI Eligibility Questionnaire

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Hours/Days/Shift
Distance Willing to Travel/Transportation
Salary
Self Employment
Working Without Pay
In School
Disability/Workers Comp
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UI Eligibility Questionnaire
Scenario #1
Joe Jones was a fulltime forklift operator working 2nd shift at a
local distribution center. He worked there 5 years before being
permanently laid off due to a lack of work. At the time he was
separated from employment he was making $12.50/hr. At his
first meeting with you he indicates the following:





He is only willing to take a first shift position.
He is seeking work as a construction laborer.
He is willing to travel 5 miles due to the price of gasoline.
He is considering starting his own business.
He is thinking about taking a course at night.
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UI Eligibility Questionnaire
Scenario #2
Susie Smith was last employed as a cashier at a local
grocery store earning $8.00/hr. She lost her job when
the store closed. At your first meeting she indicates the
following:




She is only seeking part time work.
The lowest wage she will accept is $8.50/hr.
She is available on Mondays, Tuesdays, Fridays and
Sundays.
She cannot work on Saturdays as she helps out in her
parents store for no pay.
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UI Eligibility Questionnaire
Scenario #3
Jimmy Mack was hurt on his job as a construction
laborer. He is receiving partial workers compensation.
His doctor has released him to work with restrictions.
At your interview, he indicates the following:




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He is unsure of what type of work he can physically do.
He has not been conducting a work search.
He has not been in touch with his previous employer
since being released to work.
He has a DBA ‘Mack’s Home Improvement’.
He is considering going back to school for a career
change.
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CASE STUDY

Information will be handed out – not in folder.
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Thank You
REMINDER
PLEASE COMPLETE EVALUATION FORM
IN YOUR FOLDER.
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