4 Chapter TIME AND STRESS MANAGEMENT/

Chapter 4
TIME AND STRESS
MANAGEMENT/
ORGANIZATION
SKILLS
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
OBJECTIVES
• Describe how stress impacts workplace
performance
• Identify the causes of stress, and name
methods of dealing with stress
• Apply time-management techniques in the
workplace
• Define the importance of organizing for
optimal performance
• Apply organizational techniques in the
workplace
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
THE IMPACT OF STRESS
ON PERFORMANCE
• Stress: the body’s reaction to a tense
situation
• Stress will affect work performance
• Stress in the workplace will carry on to
your personal life
• Stress-related losses cost organizations
billions of dollars annually
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
TYPES OF STRESS
• Positive stress: a productive type of stress
that provides strength to accomplish a task
– Can become negative
• Negative stress: a type of stress that results
in you becoming emotional, illogical, or in you
losing control of your temper
– Can cause anger, depression, distrust, fatigue,
changes in appetite, and/or physical weakness
(http://www.youtube.com/watch?v=vdv63kqa8U4)
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
DEALING WITH STRESS
Steps to Assist in Dealing with Stress
1. Identify the stressor
2. Recognize why and how you are
reacting to the stressor
3. Visualize and set goals
4. Practice positive stress relief
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
TALK IT OUT
What are common negative
stressors students face and what
are positive responses?
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
DEALING WITH STRESS
Stress Relievers
• Find an outlet to release tension
• Diminish (or ideally eliminate) the use of
alcohol and/or drugs
• Do not become emotional
• Get organized
• Make time for yourself and learn to relax
• Eat a balanced diet and get plenty of
sleep
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
DEALING WITH STRESS
Specific Stress Relievers
• Eat a balanced diet
• Exercise
• Develop realistic
goals
• Maintain healthy
relationships
• Have some leisure
time for you
• Listen to music
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
• Relax
• Get enough sleep
• Do some deep
breathing exercises
• Use positive
visualization
• Meditate
• Get organized
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
DEALING WITH STRESS
At Work
•
•
•
•
•
Surround yourself with positive people
Create a personal space
Take time outside of work to relax
Do not bring your troubles home
Use employer resources if available
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
TALK IT OUT
What are ways you relieve stress?
(http://www.youtube.com/watch?v=wYr4-vtBBRo&feature=related)
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
TIME MANAGEMENT TIPS
AND TRICKS
• Time management: how you manage
your time
– Take time to make a plan
– Set priorities and get organized
– Do not rush through a job; complete it
correctly the first time
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
TIME MANAGEMENT TIPS
AND TRICKS
• Keep a calendar handy at all times
• Make a list of tasks for each day and prioritize
this list
• Organize your work area
• Avoid time wasters
• Practice a one-touch policy
• Set time aside each day to address all
correspondence at once
• Do not be afraid to ask for help
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
TALK IT OUT
How can you apply what you just
learned regarding time
management to your school
performance?
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
ORGANIZING and PERFORMANCE
• Being organized will
– optimize performance,
– allow good use of your time, and
– reduce stress
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]
ORGANIZING and PERFORMANCE
Ways to Get Organized
• Use a calendar
• Keep an address book
• Return all messages at one time, including
e-mails
• Break large tasks into smaller tasks
• Keep work space clutter-free
• Have a shredder handy
• Maintain files
• Handle mail in an organized manner
Professionalism: Skills for Workplace Success, 2/e
Lydia E. Anderson • Sandra B. Bolt
Copyright ©2011 by Pearson Education, Inc.
publishing as Pearson [imprint]