Document 6595108

Eastlink Employee iPhone FAQs
November 3rd, 2014
1. When will the iPhone be available in your stores?
We will begin selling iPhone in our stores on Friday, November 77!
2. Will all Eastlink stores be carrying the iPhone?
The iPhone will be available initially throughout each of Eastlink’s 12 corporate stores in Nova Scotia and PEI, as well
as our partner location in Sydney.
3. Will you carry all the models? iPhone 6 & 6 Plus?
We will be carrying all of the current iPhone mod
models,
els, which include the iPhone 5c, iPhone 5s, iPhone 6 and iPhone 6
Plus, including choice of colour and memory options.
4. What will the price point(s) be?
Pricing with Eastlink’s easyTabplus can be found below
below.. Further details on purchasing devices outright, accessories
AppleCare options and more will be available on Friday.
Plan
Monthly Fee
Monthly Fee in a Bundle
Voice (minutes)
SMS
Data (MB)
Nationwide Talk, Text & Data
$45
$55
$65
$40
$50
$60
1,000
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
500
1,000
3,000
iPhone 6 16GB
$0 upfront + $25.63/mo. for 24 mo.
iPhone 6 64GB
$0 upfront + $30.21/mo. for 24 mo.
iPhone 6 128GB
$0 upfront + $34.79/mo. for 24 mo.
iPhone 6 Plus 16GB
$0 upfront + $30.21/mo. for 24 mo.
iPhone 6 Plus 64GB
$0 upfront + $34.79/mo. for 24 mo.
iPhone 6 Plus 128GB
$0 upfront + $39.38/mo. for 24 mo.
iPhone 5s 16GB
$0 upfront + $21.04/mo. for 24 mo.
iPhone 5s 32GB
$0 upfront + $23.33/mo. for 24 mo.
iPhone 5c 8GB
$0 upfront + $14.58/mo. for 24 mo.
5. Can I bring my existing iPhone to Eastlink?
Yes, all iPhone 5c, iPhone 5s, iPhone 6 and iPhone 6 Plus models are compatible with the Eastlink Wireless 4G LTE
Network.
In addition, any iPhone 5 model manufactured af
after April 12th is compatible. Customers can easily check to see if
their iPhone is compatible through our website with their IMEI number. Here is the link:
http://www.eastlink.ca/wireless/whyeastlink/bringyourowndevice.aspx
http://www.eastlink.ca/wireless/whyeastlink/bringyourowndevice.aspx.
6. Will iPhone support LTE?
Yes, iPhones are compatible with Eastlink’s award-winning lightning-fast
fast LTE network, which has recently been rated
the best-performing
performing LTE network in Nova Scotia by PCMag.com
7. Can existing customers upgrade to the new iPhone models?
Yes, existing customers will be able to upgrade to iPhone.
We have always given our customers complete flexibility to upgrade whenever they want. With our easyTab model,
customers can simply pay out any remaining tab balance (if they have one) and choose to upgrade their phone at
any time.
8. How are you supporting the launch in the marketplace?
You will begin to see the Coming Soon message on our website today, which will also be supported in-store
in
and
throughout social media. Additional marketing support will begin November 7.
9. Why choose Eastlink Wireless for iPhone?
Customers now can have it all with Eastlink Wireless:
The latest iPhone models – including the iPhone 6 and iPhone 6 Plus
Eastlink’s lightning fast LTE network; recently rated Nova Scotia’s best performing LTE network by PCMag.com
Total Network Coverage – extensive coverage with our 100% LTE network plus our network partners (including
Bell, though please remember that we are not able to share Bell’s name when describing our network partners
outside Eastlink)
Savings with Nationwide plans – and even more savings in a bundle!
Exceptional customer service - from a local provider they know and trust.
10. Will Eastlink now support Visual Voicemail when iPhones are available?
Yes – with the launch of the iPhone
hone at Eastlink, Visual Voic
Voicemail will be available for iOS.. Stay tuned for more
availability in the near future.
11. Will you carry additional Apple products, like iPad?
We are thrilled to be launching the latest iPhones on November 7. These will be the p
products
roducts available at this time
with Eastlink.