Dual HT2 Instruction Manual
Transcription
Dual HT2 Instruction Manual
Warranty The Hot Top2 dispenser carries a three-year parts and service warranty. Dispenser valves and POS are shipped free of charge via UPS ground upon request for the first three years. If the heater or fan stops working within the first year, Gehl’s will pick up and repair the dispenser free of charge via U.P.S. If a problem occurs within the second or third year, a $30.00 shipping and handling fee will be charged with free servicing. Important! Start heating cheese 4-6 hours prior to event! ® Service Call Gehl’s Customer Service line at (800) 521-2873 Monday through Friday from 7:30 a.m. to 4:30 p.m. Central Time. When calling, please have the dispenser’s serial number available. The serial number is located on the back of the dispenser and begins with an HT2. Gehl’s Customer Service ships replacement parts and accessories Monday through Friday via U.P.S. Ground Service. I N S T R U C T I O N M A N U A L If you need to disassemble the dispenser, please call Gehl's for proper instructions. Dispenser Repair Procedures: The following service plan applies to dispenser repair, including the repair of heaters, fans and cracked plastic: 0-12 Months of Lease Gehl’s Customer Service will arrange a UPS pickup for the dispenser. If a box is not available, one will be sent prior to pickup. The dispenser will be repaired and returned free of charge. 13 Months-3 Years of Lease Gehl’s Customer Service will arrange a UPS pickup for the dispenser. If a box is not available, one will be sent prior to pickup. The dispenser will be repaired and returned C.O.D. with the $30.00 shipping and handling fee. ® Gehl's Guernsey Farms, Inc. P.O. Box 1004 Germantown, WI 53022-8204 pg. 8 Important! Keep cheese heated in the dispenser until it no longer is going to be used! Sauce Storage Contents • • • • • • • • Page Introduction ................................................................. 3 How to Use ............................................................ 4 - 5 Cleaning ...................................................................... 6 Sauce Storage ........................................................... 7 Trouble Shooting......................................................... 7 Warranty ..................................................................... 8 Service ........................................................................ 8 Dispenser Repair Procedures ..................................... 8 Unopened Hot Top2 sauces are shelf stable and should be stored at room temperature. Before opening, however, the temperature of the sauces must be raised above 140oF: • Cheese can be held above 140°F for 5 days or below 40°F for 7 days. • Chili can be held above 140° F for 7 days or below 40° F for 7 days. *Sauce may discolor after the allotted time for serving.* Notes: • Remove valve and replace cap on bag during refrigerated storage. • If refrigerated, sauce must be cooled to 70°F in two hours and 40°F in four hours. To achieve this, bags may have to be shaken periodically while cooling. • When reheating after refrigeration, sauces must reach 165°F within two hours. This can not be accomplished in the dispenser; alternate methods are required to reheat the sauce. Gehl's recommends keeping the sauce heated in the dispenser 24 hours per day for maximum food safety. Trouble Shooting Specifications Dispenser SINGLE Dimensions 23"h x 9"w x 17"d Weight 16lbs. Voltage/Amps/Watts 120V / 1.7A / 200W DUAL 23"h x 9"w x 17"d 16lbs. 120V / 1.7A / 200W Customer Service For questions regarding the dispenser or sauces: • Toll Free: (800) 521-2873 • Fax: (262) 251-9597 • Hours: 7:30 a.m.- 4:30 p.m. Mon. - Fri. (Central Time) Symptom • Make sure Serving Valve is pushed down into the pan completely • Reposition the bags. • Slow or No Sauce Flow or Excess Sauce Left in the Bag • Lift and eliminate any folds in the bag. • Make certain the Dispenser Weight or another bag is on top of the first Bag. • Check that the Thermostat is above 140OF. • Make sure the Serving Valve is clean. • Dispenser is Not Heating Properly • Make sure the Valve Guard and Lid are on. • Make sure the outlet is working. • Try unplugging, wait 1 minute and replug the dispenser back in. • Dripping Sauce or Stuck Valve • Make sure Serving Valve is clean and closed. • Make sure Spacing Bar (single dispensers) or Spacing Wall (dual dispensers) is in place. • Make sure the barrel of the Serving Valve has been lightly coated with the Canola Oil. • Replace O-rings • Cheese Looks Burnt • Cheese will discolor after being in the Dispenser for more than 4 days. Replace with new bag. ® Gehl's Guernsey Farms, Inc. P.O. Box 1004 Germantown, WI 53022-8204 pg. 2 Solutions • Lid on Dispenser will not close. pg. 7 Cleaning Introduction Please have all users read this manual thoroughly. The instructions for operating and maintaining the Hot Top2 dispenser are provided in this manual. Hot Top2 sauces have specific handling and storage instructions that are covered in the back of this pamphlet. Serving Valve Parts Please check to make certain you have received the following parts: Single A A. Serving Button B. Valve Barrel B C C. O-Ring D. Spring D E F E. Twist-onRing F. Locking Clip G A G. Valve Opening B Single Dual Single How to Clean the Serving Valve 1. Press down on the valve locking clip using your thumb. 2. Twist the clip and base clockwise and pull the valve apart. • Clean each piece with detergent, scrub, rinse, sanitize and air dry. 3. Spray the Valve Barrel (see "B" above) with Canola Oil after every cleaning, to prevent sticking. 4. Reassemble and store until it is time to change bags of sauce. Dual C Dual E D Push down clip and twist the base. F A. B. C. D. E. G Dispenser Frame Serving Valves1 Dispenser Lid Removable Valve Guard Removable Spacer H F. G. H. I. Bag of Sauce (shipped separately) Bag Cap Opener Weight Canola Oil Spray (not pictured) How to Use How to Care for Hot Top2 1. Wipe down the outside of the dispenser with a damp clean cloth then dry with a paper towel. • Nonabrasive cleaning solutions can be used to maintain the appearance. 2. Remove and clean the valve guard once per day. • Clean in detergent, scrub, rinse, sanitize, air dry and slide back onto the dispenser. 3. Wipe down the inside of the holding pan. • Before cleaning, unplug and allow the pan to completely cool down. Preparation 1. Before loading, plug the Hot Top2 dispenser into any 120 volt outlet. 2. Preheat bags of cheese/chili sauce to 140˚ F before opening. 3. The Dispenser may remain plugged in overnight so sauce is always heated. Once a bag is opened, the sauce must be kept heated or refrigerated. 4. At the beginning of each day, dispense and discard 1oz. of sauce. Remove the valves and clean thoroughly, or replace with clean, sanitized valves. 1 pg. 6 Gehl's supplies four total serving valves with each dual dispenser, or two valves with each single sauce dispenser. If any of the serving valves break, call Gehl's immediately for a replacement. pg. 3 How to Use (cont.) Serving Steps 1. Preheat 1 or 2 bags of sauce to 140 degrees. (Use one bag for a single dispenser, two bags for a dual.) If the bags you are using have perforated corners, tear along perforations. Set the preheated bags on their backs, then remove caps with the cap opener or a bottle opener. 2. Before using any valve for the first time, disassemble the valve and spray the barrel with Canola Oil where indicated (see "How to Clean the Serving Valve", page 6.) 3. Firmly push a serving valve into the spout of each bag and screw down its plastic ring until it is tightly secured. Spout must be facing away from the center of the bag. Dispenser Weights 6. Slide each valve down so that the edges of the pan fit between the red lines on the valve. Push the valve all the way down to the bottom of the pan. 7. Place another bag of sauce or the dispenser weight on top of each serving bag.(See "Dispenser Weight", page 5) 8. Insert the removable spacer inside the front edge of the pan. Slide the spacer down so that it grips the pan and maintains proper spacing. This spacer helps keep the valves from sticking. Single Dual Singe Hot Top2 dispenser are designed to keep two bags of sauce warm; dual dispensers keep four bags warm. The bottom bags dispense sauce, while the top bags are used to force the sauce out of the bottom bag. If your movement of sauce is less than 1 bag every two days, Dispenser Weights should be used in place of the top bags. This reduces the number of days that the top bag stays heated, and increases the life of the sauce. Dispenser Weight Bag Replacement 1. When sauce flow begins to slow down, remove the top bag or weight and reposition the serving bag so that all the sauce is able to dispense. (Grab end of bag and squeeze sauce towards valve.) 2. When the sauce stops dispensing, take the empty bag out and remove the serving valve. Place the clean valve on the second bag and repeat steps 4-9 in the Serving Steps section. 3. The serving valve needs to be disassembled and cleaned before each use. When finished cleaning the serving valve, save the valve for the next bag replacement. 4. Open the dispenser by lifting the dispenser lid up and out. 5. Lower a heated bag into each side the dispenser with two hands, one hand holding the bag along its seam, while the other hand is used to guide the valve into place. The valve should be facing downward. 9.The valve guard must be cleaned daily. To remove, pull the guard forward. After cleaning the valve guard, slide it back onto the dispenser. Checking the HoldingTemperature 1. Gehl's Hot Top2 Dispensers are designed to hold sauces above 140degrees Fahrenheit, with the lid and valve guard in place. Always make certain these pieces are in place while using the dispenser. 10.Replace the lid and begin serving. pg. 4 2.To properly check the holding temperature, remove the valve from a heated bag and insert a thermometer directly into the bag. Measuring the temperature of a dispensed sample will not give an accurate reading, since sauces cool rapidly when served. pg. 5