Its Not You, Its Me: An Examination of Clinician and ClientLevel
Transcription
Its Not You, Its Me: An Examination of Clinician and ClientLevel
© 2013 American Orthopsychiatric Association DOI: 10.1111/ajop.12002 American Journal of Orthopsychiatry 2013, Vol. 83, No. 1, 115–125 It’s Not You, It’s Me: An Examination of Clinician- and Client-Level Influences on Countertransference Toward Borderline Personality Disorder Rachel E. Liebman and Mandi Burnette University of Rochester Individuals with borderline personality disorder (BPD) appear more likely than individuals with other mental disorders to evoke negative countertransference reactions. The current study examined countertransference toward BPD across client- (e.g., client age and gender) and clinician-level (e.g., age, discipline, clinical experience, training) factors. Participants (N = 560) completed an anonymous online survey in which they read case information describing a client with BPD and answered questions to assess their reactions toward the client. The study used a 2 9 2 between-subjects design in which client age and gender were experimentally manipulated. Despite receiving the same vignette, clinicians were more accurate in diagnosing the female client with BPD than the male client, and clinician reactions differed as a function of client age and clinician experience. Specifically, clinicians viewed adolescent clients with BPD as less ill, less trustworthy, and more dangerous than adults with BPD; more clinical experience among clinicians was associated with more positive reactions to clients. Findings help to better understand countertransference reactions and the ways they may impact diagnostic choices and treatment decisions. The implications of these findings for facilitating better clinician–client matching, reducing clinician burnout, and improving treatment experiences for individuals with BPD are discussed. T modalities differ on the meaning of transference and countertransference dynamics, there is at minimum a consensus that the strength of the relationship and the nature of the interactions between the client and therapist are the primary determinants of change (McHenry, 1994). According to many theoretical models, the clinician–client dynamic reflects the interpersonal dynamics within the client’s daily life. Reactions elicited from the therapist are commonly believed to parallel the reactions clients receive from other people in their lives. Failure to address these reactions may hinder the treatment progress by tacitly accepting a client’s dysfunctional behavior. Clients may also interpret clinician reactions as signals of the clinician’s empathy, understanding, and acceptance. Negative countertransference reactions are likely to reinforce the clients’ self-critical feelings of worthlessness and hopelessness (Dinos, Stevens, Serfaty, Weich, & King, 2004; Knight, Wykes, & Hayward, 2003; Link & Phelan, 2006; Link, Struening, Rahav, Phelan, & Nuttbrock, 1997; R€ usch, Lieb, Bohus, & Corrigan, 2006). As such, clinician reactions could affect a client’s willingness to seek or continue treatment. Despite evidence that countertransference reactions can influence the therapeutic process, little research has examined which characteristics of a client (e.g., age, gender) are most likely to evoke negative reactions, or the clinician factors (e.g., training, experience, contact) most associated with these reactions. At the clinician level, reactions to a client may be influenced by prior experiences, personality style, overidentification with the client, or they may be a reasonable response to the content a he strength of the therapeutic relationship is one of the best predictors of positive therapeutic outcomes (Shedler, 2010). Clinician countertransference reactions, defined as the therapists’ conscious and unconscious reactions to clients, play a central role in the therapeutic process. Yet, little research has examined what specific characteristics of the client (e.g., age, gender) are most likely to evoke negative reactions, or which clinician factors (e.g., training, experience, contact) are most associated with these reactions. The present study addresses this need with regard to individuals with borderline personality disorder (BPD). Why Study Countertransference? Countertransference reactions can influence treatment in a multitude of ways. Freud (1910/1958) viewed countertransference as an obstacle that a therapist must overcome to maintain a neutral stance in the therapeutic relationship. Since Freud, the definition has been expanded to include any and all emotional reactions a therapist has toward a client (McHenry, 1994). Rather than being seen as a hindrance, many therapists see countertransference as a useful and sometimes necessary component of the therapeutic process. Although therapeutic Correspondence concerning this article should be addressed to Rachel Liebman, University of Rochester, Clinical and Social Sciences in Psychology, RC Box 270276, Rochester, NY 14627. Electronic mail may be sent to [email protected]. 115 116 LIEBMAN AND BURNETTE client offers (McHenry, 1994). Burnout, characterized by distress and emotional exhaustion from the demands of clinical work, may contribute to and result from negative reactions (Schulze, 2007). Countertransference and BPD Research on countertransference reactions to specific disorders is sparse. Clients with BPD are frequent users of mental health services and present with chronic symptom patterns (Paris, 2005). Clients with BPD represent a particularly challenging population because of the interpersonal symptoms (e.g., emotional outbursts, acting-out behaviors, and self-harm or suicidal gestures) associated with the disorder (Aviram, Brodsky, & Stanley, 2006; Cleary, Siegfried, & Walter, 2002; Fraser & Gallop, 1993; James & Cowman, 2007; Markham & Trower, 2003). Many clinicians report feeling ill equipped and undertrained to effectively treat these individuals (Deans & Meocevic, 2006; Rossberg, Karterud, Pedersen, & Friis, 2007), and burnout rates are high for clinicians who work with this population (Farber, 1990; Perseius, K aver, Ekdahl, Asberg, & Samuelsson, 2007). Under such pressures, clinicians may fall back on stereotypic diagnostic labels that carry connotations of dangerousness and untreatability (Schulze, 2007). Stereotypes can foster distrust and weaken the therapeutic alliance (Aviram et al., 2006; Markham & Trower, 2003). Beliefs that symptoms are within a client’s control have been shown to foster unsympathetic attitudes toward the client (Lequesne & Hersh, 2004). For example, if clinicians assume acting-out behaviors are a bid for attention rather than signs of illness, they may feel taken advantage of or manipulated (Bradley & Westen, 2005). In response, clinicians may be tempted to ignore or minimize the severity of self-harm threats, which could have consequences for client safety and well-being (McHenry, 1994). Literature suggests that individuals with BPD are more likely than individuals with other Axis I and Axis II disorders to evoke negative countertransference reactions (Brody & Farber, 1996; Lewis & Appleby, 1988; McHenry, 1994; McIntyre & Schwartz, 1998; Rossberg et al., 2007). Clients with BPD have been shown to elicit more feelings of frustration, indifference, and disdain as compared to clients with either affective or schizophrenic disorders (Fraser & Gallop, 1993; Markham & Trower, 2003). Clinicians view clients with BPD as more dangerous and express more social rejection toward them than those with either schizophrenia or depression (Markham, 2003). Both client-level and clinician-level factors are likely to be important in understanding countertransference reactions to clients with BPD. Literature pertinent to each is summarized below. Client-Level Characteristics Gender Women represent as many as 75% of the individuals diagnosed with BPD (Widiger & Weissman, 1991). Controversy exists regarding whether true gender differences exist for BPD, or whether there is a bias in the DSM criteria or their application. A recent study (Wirth & Bodenhausen, 2009) suggests that reactions may be more negative toward individuals with mental illness when their symptoms are viewed as more gender typical. In this study, participants read a case summary of an individual with either a male-typical (alcohol abuse) or female-typical (Major Depressive Disorder) diagnosis, with both gender and type of disorder orthogonally manipulated. Gender-typical cases were viewed with more negative affect, less sympathy, and less desire to help. Other research suggests that therapists view female-typical behaviors (regardless of client gender) as more dysfunctional than male-typical behaviors (Lopez, 1989; Teri, 1982). In either case, one might predict that women with BPD would be more likely to elicit negative reactions from clinicians than men with BPD. Age The Diagnostic and Statistical Manual (APA, 2000) prohibits the use of the BPD diagnosis in individuals less than 18 years of age. Yet, data suggest that, although the diagnosis may lack stability across development, continuity exists between continuous measures of BPD precursors in children and adolescents and the level of subsequent BPD symptoms (Meekings & O’Brien, 2004; Miller, Muehlenkamp, & Jacobson, 2008; Rogosch & Cicchetti, 2005; Trull, Useda, Conforti, & Doan, 1997). However, the accuracy with which clinicians identify BPD features in adolescents and their impact on clinicians’ negative reactions remain unknown. One possibility is that clinicians may view younger clients with BPD with more empathy, interpreting their symptoms as either developmentally normative or transitory. Alternatively, clinicians may view youth with BPD more harshly, as earlier BPD symptoms may be seen as more severe or challenging to treat. Clinician-Level Characteristics With regard to clinician-level characteristics, various professional (e.g., experience, discipline) and personal (e.g., age) attributes appear likely to influence the clinician’s reactions. Prior clinical experience appears to foster positive countertransference toward clients; that is, experienced clinicians, defined as licensed practitioners with more years of experience, react less negatively to clients with BPD and are less susceptible to burnout than novice therapists (e.g., graduate students, interns, trainees; Brody & Farber, 1996; McIntyre & Schwartz, 1998). Studies document an association between clinician discipline and attitudes about treatment, such that mental health clinicians report more positive attitudes toward individuals with mental illness than do medical professionals (Commons-Treloar & Lewis, 2008a). Findings are mixed with regard to treatment setting, frequency of prior contact, and amount of specialized training. Although some studies have shown that working in outpatient settings and having more contact and training are associated with positive attitudes toward clients with BPD (Commons-Treloar & Lewis, 2008a, 2008b), others have found the opposite (Jorm, Korten, Jacomb, Christensen, & Henderson, 1999). Still others have shown no association at all (Hugo, 2001). With regard to personal attributes, Jorm et al. (1999) found differing effects of clinician age on attitudes toward depression and schizophrenia. Younger psychiatrists predicted more 117 COUNTERTRANSFERENCE AND BORDERLINE PERSONALITY DISORDER negative outcomes for both disorders than did older psychiatrists. However, others have failed to replicate these effects (Hugo, 2001). Overall, understanding the characteristics of clinicians who are particularly susceptible to countertransference reactions is critical to ensure that education and training initiatives are directed appropriately. Clearly, more research is needed to parse apart these specific attributes, as it may help in efforts to understand negative countertransference reactions. Purpose The current study examined clinician reactions toward individuals with BPD across client- (age and gender) and clinicianlevel (clinician demographics and clinical experience) factors. Based on the existing research, we hypothesized the following. Diagnostic Decisions • • When presented with the same case information, clinicians would diagnose BPD more often for a female than a male client and more often for an adult than an adolescent client. Clinicians with more experience and specialized training would be more likely to accurately diagnose BPD than those without. Countertransference Reactions • • • Clinician countertransference reactions would be more negative toward clients diagnosed with BPD as compared with other disorders. Clinician reactions would be more negative toward adults versus children and women versus men with BPD. Older clinicians and those with more clinical experience (i.e., more years of experience, more client contact, and more specialized training) would have more positive countertransference reactions toward clients diagnosed with BPD than do younger or less experienced clinicians. Method Participants and Procedure The final sample of 560 clinicians was recruited through email solicitations, professional listserv advertisements, and word of mouth, with care taken to target clinicians from diverse racial and ethnic backgrounds, geographical locations, and primary disciplines. Inclusion was limited to clinicians that were currently providing mental health treatment to clients to ensure that attitudes would be based on ongoing experiences with clients. No compensation was provided. Demographic data are shown in Table 1. Out of N = 560 clinicians, most clinicians were female and Caucasian, and their mean age was 50 years. The study was approved by the appropriate Human Subjects Review Board. After reading an information letter describing the purpose of the study, the clinicians completed an online survey. Web-based surveys are a common method of recruiting professional populations for psychological research and yield comparable Table 1. Demographic Characteristics of the Study 2 Sample (N = 560) Gender Male Female Race/ethnicity Caucasian Black Hispanic Asian/Pacific Islander Other Primary discipline Psychology Psychiatry Psychotherapy/social work Years in profession 0–5 6–20 20+ Treatment setting Residential/inpatient Outpatient Private practice Years in treatment setting 0–5 6–20 20+ Number of BPD clients in career 0–5 6–20 20+ Special training (yes/no) DBT Mindfulness CBT (e.g., STEPPS) Psychotherapeutica Education/skills Otherb N % Yes 147 407 26.2 72.7 490 12 11 18 21 87.5 2.1 2.0 3.2 3.7 257 81 231 39.1 14.5 45.9 99 209 249 17.7 37.3 44.5 79 171 275 14.1 30.5 49.1 196 220 139 35.0 39.3 24.8 125 194 201 348 236 169 273 195 214 297 22.3 34.6 35.9 62.1 42.1 30.2 48.8 34.8 38.2 53.0 Note. Special training categories are not mutually exclusive. BPD = Borderline Personality Disorder; DBT = Dialectical Behavior Therapy; CBT = Cognitive Behavior Therapy; STEPPS = Systems Training for Emotional Predictability and Problem Solving. aTransference-focused, schema-focused, mentalization-based therapies. bEye Movement Desensitization and Reprocessing, trauma treatments, family systems, etc. results to paper and in-person assessments (Whitaker, 2007). Each clinician read a vignette describing a client who met DSM-IV criteria for BPD (no diagnosis was provided, but symptoms were listed; see Appendix A for example vignette). Vignettes were identical in all four conditions with the exception of gender and age of the client. The study used a 2 (age) 9 2 (gender) between-subjects design, with random assignment to condition. Gender was modified through the use of traditionally masculine or feminine names (Michael vs. Jessica) and age was given as either 15 or 25 years in the vignette. After reading the vignette, clinicians assigned the most appropriate diagnosis for the client out of seven options (i.e., major depressive disorder, bipolar disorder, antisocial PD, 118 LIEBMAN AND BURNETTE histrionic PD, intermittent explosive disorder, borderline PD, dissociative amnesia, other) and answered questions assessing countertransference toward the client in five specific domains: the extent to which the condition represented a behavioral problem versus a mental illness (e.g., This client is not mentally ill, he or she is just displaying bad behavior),1 distrust (e.g., I would be concerned this client would lie to me), interpersonal efficacy (e.g., This client could make friends), empathy (e.g., How much do you empathize with this client), and chronicity (e.g., This client’s condition is unlikely to improve over time). Clinicians then received a second vignette in which the same client was facing legal charges for assault (see Appendix B) and answered questions regarding the client’s level of dangerousness (e.g., This client is a danger to others). Items were rated on a 4-point Likert scale, 1 (Strongly Disagree) to 4 (Strongly Agree). Scale items were theoretically derived based on modified versions of existing surveys (Corrigan et al., 2002; Lewis & Appleby, 1988) and were previously validated in a pilot sample of N = 200 undergraduate students to provide support for the six theoretically derived scales that were used in the current study: empathy (n = 3; Cronbach’s alpha = .59), chronicity (n = 4; Cronbach’s alpha = .71), conduct problems (n = 6; Cronbach’s alpha = .69), distrust (n = 8; Cronbach’s alpha = .72), interpersonal efficacy (n = 6; Cronbach’s alpha = .82), and dangerousness (n = 3; Cronbach’s alpha = .68). Hypothesized scales were confirmed using principal factor analyses with varimax rotation; components were chosen based on a combination of having eigenvalues >1 and upon examining the scree plot (see Table 2 for a full list of items and factor loadings). Final scores reflect the average of scale items. The scales correlations are shown in Table 3. Finally, to assess differences in reactions across clinical experience, clinicians were asked to provide basic demographic information (e.g., age, gender, race, or ethnicity); their discipline (e.g., psychiatrist, psychologist, master’s level therapist, etc); treatment setting (e.g., private practice, inpatient, outpatient, etc); years of experience; and number of clients with BPD treated. Analyses Analyses were conducted using SPSS version 16 (IBM, Chicago, IL). The first set of analyses examined diagnostic decision-making. First, chi square tests assessed differences in the accuracy of diagnostic choice across client age and gender. Next, logistic regression analyses assessed whether clinician characteristics significantly predicted making an accurate versus inaccurate diagnostic choice (BPD vs. Other). To examine whether specialized training in treatment of BPD predicted diagnostic accuracy, special training was included in this model as a dichotomous (yes/no) variable. Then, to examine the differences in diagnostic accuracy across different types of special training (e.g., dialectical behavior therapy [DBT], education, or skills-based, etc.), a second logistic regression assessed the subsample of clinicians who indicated that they had received special training (n = 349). 1 Higher scores indicate more of a behavior problem. Table 2. Factor Loadings and Alpha Coefficients of Study 2 Scale Items Scale Factor loading Empathy (a = .59) How much do you like How much do you want to help How much do you empathize with Chronicity (a = .71) Is never going to get better Condition is unlikely to improve over time Behavior is a permanent pattern of relating to others Will probably always be this way Conduct Problem (a = .69) Behavior is typical of people same age Behavior is just a phase Is not mentally ill, just displaying bad behavior Will outgrow these behaviors with age Behavior is the product of mental illnessa Is exaggerating symptoms Distrust (a = .72) I would be concerned client would lie to me Is unlikely to comply with treatment Could be manipulative Is responsiblea Is reliablea I would take what client says at face valuea I would seek independent corroboration of what client tells me How much do you find client annoying Interpersonal efficacy (a = .82) Could make friends Could be well liked by peers Could be a good friend Could be compassionate Probably has close friends Can be successful in life Dangerousness (a = .68) Is a danger to the community Is a danger to herself Is a danger to others .539 .525 .531 .563 .626 .489 .705 .502 .629 .585 .510 .451 .390 .619 .409 .517 .440 .477 .525 417 .416 .757 .775 .728 .652 .426 .446 .572 .559 .792 Note. Scales are scored in the direction of the name, 1 = strongly disagree, 4 = strongly agree. aDenotes reverse scored items. The remaining analyses examined the countertransference reactions toward BPD; therefore, the sample was filtered to include only clinicians who agreed on the BPD diagnosis (n = 480). Between-subjects multivariate analyses of variance (MANOVAs) were used to assess differences in clinician attitudes (assessed using the scales described earlier) across accuracy of diagnostic choice (BPD vs. Other), client age and gender, and clinician characteristics. Results Attitudes Table 4 shows overall mean levels for attitude scales. Overall, clinicians endorsed relatively positive attitudes toward the client portrayed in the vignette, with means ranging from 3.05 119 COUNTERTRANSFERENCE AND BORDERLINE PERSONALITY DISORDER (SD = 0.53) of a possible 4 for empathy to 1.71 (SD = 0.42) of a possible 4 for conduct problem. These scores indicate that, in general, clinicians agreed that they liked the client and that the client could make friends and disagreed that the client would never get better or was displaying a behavior problem. At the same time, clinicians agreed that the client was distrustful (M = 2.79, SD = 0.38 out of 4) and dangerous to self and others (M = 2.76, SD = 0.42 out of 4). cians who had treated more BPD clients were more likely to diagnose the client with BPD (OR = 1.36, p = .055). Among the clinicians who had received special training specific to BPD, DBT, and educational or skills-based programs significantly predicted BPD diagnoses. Clinicians with special training in DBT were more likely to diagnose BPD (OR = 3.17, p = .001) than those without DBT training, whereas those with educational or skills-based experience were less likely than those without (OR = .46, p < .01; see Table 7). Client-Level Predictors of Diagnosis Diagnoses were collapsed into BPD, Bipolar, and Other. Consistent with Hypothesis 1, adults were more likely to be diagnosed with BPD than adolescents, and female clients more than male clients (see Table 5). There was an interaction of gender and age such that the adult woman was more likely to be diagnosed with BPD than the adolescent girl, whereas the opposite was true in the male condition, v2(1) = 8.34, p < .01. Clinician-Level Predictors of Diagnosis There was a significant omnibus effect of clinician characteristics, v2(11) = 41.27, p < .0001 (see Table 6); clinicians in outpatient settings were less likely to diagnose the client with BPD than clinicians in private practice (OR = .56, p < .05), and clini- Table 3. Bivariate Pearson’s Correlations Between Scales 1 1. Empathy 2. Chronicity 3. Conduct problem 4. Distrust 5. Interpersonal efficacy 6. Dangerousness 1.00 .37*** .07 2 3 1.00 .05 1.00 4 .28*** .25*** .32*** .33*** .02 .25*** 1.00 .31*** .02 .10* .20*** .24*** 5 6 1.00 .21*** 1.00 Countertransference by Diagnosis There was a multivariate effect of diagnosis on clinician reactions, Wilks’ k = .973, F(7, 529) = 2.08, p < .05. As predicted, clinicians who assigned a diagnosis of BPD were less empathic, F(1, 537) = 4.16, p < .05; M = 3.03 (.03), and thought the client’s condition was less of a conduct problem, that is, more ill, F(1, 537) = 5.74, p < .05; 1.69 (.02), than those who assigned other diagnoses, empathy: M = 3.13 (.15); conduct problem: M = 1.79 (.04). Client-Level Predictors of Countertransference Among the clinicians who agreed on the BPD diagnosis (n = 480), there was a multivariate effect of age, Wilks’ k = .904, F(7, 470) = 7.15, p < .0001. Clinicians rated the adolescent client as having more conduct problems than the adult, F(1, 476) = 12.46, p < .0001; M = 1.76 (.03), conduct problem: M = 1.64 (.03). They also rated the adolescent as less trustworthy, F(1, 476) = 17.14, p < .0001; M = 2.86 (.03), and more dangerous, F(1,476) = 7.28, p < .01; M = 2.82 (.03), than the adult, distrust: M = 2.72 (.02); dangerousness: M = 2.71 (.03). Contrary to our expectations, client gender was not associated with clinician reactions. Clinician-Level Predictors of Countertransference As shown in Table 8, there were also effects of clinician age, Wilks’ k = .880, F(7, 383) = 7.46, p < .0001, primary discipline, *p < .05. ***p < .001. Table 4. Overall Attitude Scale Means (N = 560) M (SD) Empathy Chronicity Distrust 3.05 (0.53) 1.87 (0.42) 2.79 (0.38) Conduct problem Interpersonal efficacy Dangerousness 1.71 (0.42) 2.72 (0.42) 2.76 (0.42) Note. Items rated on 4-point Likert scale from 1 (strongly disagree) to 4 (strongly agree). Table 5. Frequency Data and Chi Square Results for Clinician Diagnosis Across Vignette Age and Gender (N = 560) Borderline Personality Disorder Bipolar Other Male N (%) n = 274 Female N (%) n = 285 200 (73.0) 52 (19.0) 22 (8.0) 229 (80.4) 34 (11.9) 22 (7.7) v2 4.24* 5.33* 0.02 Adult N (%) n = 267 Adolescent N (%) n = 292 218 (81.6) 31 (11.6) 18 (6.7) 211 (72.3) 55 (18.8) 26 (8.9) Note. Other includes Antisocial PD, Histrionic PD, Intermittent Explosive Disorder, MDD, SUD, etc. *p < .05. **p < .01. v2 6.89** 5.59* 0.90 120 LIEBMAN AND BURNETTE Table 6. Logistic Regression Clinician Demographics and Professional Experience Characteristics Main Effects on Diagnosis (Borderline Personality Disorder [BPD] vs. Other; n = 475) Item Standard Error 95% CI 1.75* 1.57* 0.22 0.22 1.13–2.72 1.02–2.43 0.63 0.81 0.77 0.98 1.36 0.97 0.56* 1.73 0.74* 1.36† 1.45 0.40 0.41 0.26 0.01 0.29 0.36 0.27 0.37 0.13 0.16 0.25 0.29–1.36 0.37–1.81 0.47–1.27 0.96–1.00 0.78–2.39 0.48–1.95 0.33–0.95 0.84–3.58 0.57–.96 0.99–1.86 0.89–2.36 OR Step 1: v (2) = 11.94, p < .01 Vignette age Vignette gender Step 2: v2(4) = 29.33, p = .001 Therapist (vs. Psychiatrist) Psychologist (vs. Psychiatrist) Therapist (vs. Psychologist) Clinician age Clinician gender Inpatient (vs. Private practice) Outpatient (vs. Private practice) Inpatient (vs. Outpatient) Years in treatment setting BPD clients in during career (vs. none) Special training (vs. none) 2 † p = .06. *p < .05. Table 7. Logistic Regression Specialized Training Main Effects on Diagnosis (Borderline Personality Disorder vs. Other) for Clinicians With Any Specialized Training (n = 349) Item Step 1: v2(2) = 3.99, p > .05 Vignette age Vignette gender Step 2: v2(6) = 28.55, p < .0001 Dialectical behavior therapy Mindfulness Cognitive behavior therapy specialized Psychotherapeutic Educational/skills Other OR Standard Error 95% CI 0.70 0.70 0.26 0.26 0.42–1.17 0.42–1.17 3.17** 0.98 0.69 0.34 0.34 0.32 1.63–6.19 0.50–1.92 0.37–1.28 1.51 0.46** 0.53 0.29 0.29 0.35 0.86–2.64 0.26–0.81 0.27–1.04 **p < .01. Wilks’ k = .941, F(14, 766) = 1.70, p = .05, special training, Wilks’ k = .944, F(7, 383) = 3.23, p < .01, and number of clients with BPD treated throughout their career, Wilks’ k = .962, F(7, 383) = 2.17, p < .05. There was a significant multivariate effect of educational or skills-based trainings, Wilks’ k = .948, F(7, 285) = 2.23, p < .05. Later, specific scale-level effects were summarized by countertransference domain. Empathy There was a significant main effect of primary discipline, F(2, 389) = 4.71, p = .01; master’s level therapists were more empathic toward clients with BPD than psychiatrists (p < .01). Clinicians with special training related to BPD were more empathic than those without, F(1, 389) = 12.29, p = .001; prior educational or skills-based trainings were associated with higher empathy, F(1, 291) = 4.12, p < .05. Chronicity Clinicians who had treated more clients with BPD, r2 = .12, F(1, 389) = 7.02, p < .01, and those who had special training, F(1, 389) = 5.31, p < .05, felt that the client’s condition was less chronic than those without such experience or training with this disorder. Prior training in both mindfulness, F(1, 324) = 7.98, p < .01, and other modalities (e.g., eye movement desensitization and reprocessing, trauma treatments, family systems, etc.) F(1, 291) = 7.22, p < .01, was associated with lower chronicity. Conduct Problem Older clinicians felt that the client was less of a conduct problem (i.e., more ill) than younger clinicians, r2 = .24, F(1, 389) = 14.64, p < .0001. Distrust There was a significant effect of discipline on distrust, F(2, 389) = 3.40, p < .05; psychologists and master’s level therapists viewed the client as less trustworthy than psychiatrists (p < .01). Clinicians with BPD-related training felt that the client was more trustworthy than those without, F(1, 389) = 5.27, p < .05. Interpersonal Efficacy Older clinicians, r2 = .33, F(1, 389) = 14.51, p < .0001, felt that the client was less interpersonally efficacious than younger clinicians. Prior training in psychotherapeutic techniques, F(1, 291) = 5.32, p < .05, was related to beliefs of lower interpersonal efficacy, but educational or skills-based training, F(1, 291) = 6.83, p < .01, was associated with higher interpersonal efficacy. Dangerousness Older clinicians felt that the client was more dangerous than younger clinicians, r2 = .18, F(1, 389) = 12.03, p = .001. However, treating more clients with BPD was related to lower dangerousness, r2 = .07, F(1, 389) = 5.03, p < .05, as was prior training in DBT, F(1, 291) = 7.58, p < .01. Discussion We examined clinicians’ countertransference toward BPD across client-level (client age and gender) and clinician-level (clinician demographics and professional experience) factors. Consistent with past research, we found evidence that the BPD label was associated with negative countertransference reactions (Gallop, Lancee, & Garfinkel, 1990; Markham & Trower, 2003; Rossberg et al., 2007). Specifically, despite the fact that all clinicians in the study read an identical vignette describing a client with BPD, those clinicians who accurately labeled the client as BPD exhibited lower levels of empathy toward the client and also viewed the client as more ill (i.e., less of a conduct problem) than clinicians who chose other diagnoses. The study also 121 COUNTERTRANSFERENCE AND BORDERLINE PERSONALITY DISORDER Table 8. MANOVA of Clinician Demographics and Professional Experience Main Effects on Attitudes for Clinicians Who Diagnosed Borderline Personality Disorder (n = 480) Scale Primary discipline Psychologist Psychiatrist Therapist/LMSW Special training Yes No DBT Yes No Mindfulness Yes No CBT specialized Yes No Psychotherapeutic Yes No Educational/skills Yes No Other Yes No Race/ethnicity Caucasian Non-Caucasian Empathy M (SD) Chronicity M (SD) Conduct M (SD) Distrust M (SD) IE M (SD) Danger M (SD) 3.02 (.51) 2.85 (.52)** 3.10 (.50)** 1.88 (.41) 1.96 (.48) 1.86 (.41) 1.83 (.45) 1.59 (.44) 1.64 (.38) 2.77 (.36)** 2.91 (.37)** 2.77 (.38)** 2.76 (.39) 2.57 (.48) 2.74 (.43) 2.72 (.42) 2.76 (.44) 2.80 (.42) 3.11 (.47)*** 2.90 (.54)*** 1.82 (.43)* 1.99 (.40)* 1.69 (.40) 1.71 (.43) 2.75 (.38)* 2.86 (.36)* 2.77 (.41)† 2.63 (.43)† 2.73 (.41) 2.81 (.43) 3.15 (.51) 3.04 (.43) 1.79 (.43) 1.90 (.40) 1.70 (.39) 1.67 (.42) 2.71 (.39) 2.83 (.34) 2.81 (.40) 2.67 (.42) 2.69 (.42)** 2.83 (.38)** 3.19 (.51) 3.04 (.46) 1.73 (.42)** 1.92 (.40)** 1.68 (.42) 1.70 (.38) 2.70 (.38) 2.80 (.37) 2.82 (.40) 2.71 (.42) 2.74 (.41) 2.73 (.41) 3.12 (.56) 3.12 (.47) 1.89 (.42) 1.81 (.42) 1.75 (.43) 1.68 (.39) 2.78 (.37) 2.74 (.38) 2.84 (.41) 2.75 (.41) 2.67 (.43) 2.75 (.40) 3.09 (.50) 3.14 (.49) 1.83 (.42) 1.82 (.43) 1.64 (.40) 1.74 (.40) 2.78 (.37) 2.72 (.39) 2.70 (.43)* 2.83 (.39)* 2.74 (.39) 2.73 (.43) 3.21 (.48)* 3.06 (.49)* 1.77 (.41) 1.85 (.43) 1.68 (.43) 1.70 (.39) 2.75 (.38) 2.75 (.38) 2.87 (.39)** 2.71 (.41)** 2.76 (.40) 2.72 (.42) 3.13 (.44) 3.12 (.50) 1.65 (.44)** 1.85 (.42)** 1.65 (.42) 1.70 (.40) 2.71 (.28) 2.75 (.39) 2.80 (.39) 2.77 (.41) 2.71 (.47) 2.74 (.40) 2.76 (.41)* 2.96 (.43)* 1.89 (.43) 1.86 (.41) 1.69 (.43) 1.79 (.41) 2.79 (.37) 2.77 (.40) 2.71 (.43) 2.81 (.42) 2.76 (.42) 2.73 (.43) Note. IE = Interpersonal Efficacy; LMSW = Licensed clinical social worker; DBT = Dialectical Behavior Therapy; CBT = Cognitive Behavioral Therapy; PT = Psychotherapeutic interventions. Asterisked values in adjacent cells within the same column are significantly different from each other at * p = .05. ** p < .01. *** p < .001. expanded upon prior literature by examining clinician- and client-level factors that were associated with these reactions, with results suggesting client age, client gender, and several clinicianlevel factors may all influence the way clinicians respond to clients with BPD. Age Our findings highlight some potential concerns with regard to the use and impact of the BPD label among youth. As expected, clinicians were less likely to diagnose BPD in adolescents versus adults presenting with BPD symptoms. Lower rates of diagnosis may be because of a failure to accurately identify the symptoms as BPD or may reflect unwillingness to “prematurely” label the adolescent with a personality disorder before his or her personality has fully developed. In addition, BPD tendencies may also be conflated with normative adolescent “storm and stress” and thus not identified as indicative of early BPD. Regardless of the cause, research increasingly suggests that early identification of BPD in youth, while fraught with some costs, may provide some benefit. Several studies show that without treatment, BPD symptoms are moderately stable over development (Crick, Murray-Close, & Woods, 2005; Meekings & O’Brien, 2004; Miller et al., 2008; Rogosch & Cicchetti, 2005; Shiner, Masten, & Tellegen, 2002). Therefore, to the extent that failure to diagnose BPD may hinder access to appropriate interventions, this could negatively impact the treatment of youth with BPD. Even more troubling, among clinicians who applied the BPD diagnosis, those in the adolescent condition rated their client as less ill, less trustworthy, and more dangerous than those in the adult condition. Such findings suggest that clinicians may be more inclined to view youth with BPD as “bad” rather than “ill” as compared to adults and to exhibit more negative attitudes toward them. Future research is warranted to evaluate the direct influence of these negative attitudes on therapist–client relationships. Gender Consistent with prior literature (Becker & Lamb, 1994; Hartung & Widiger, 1998; Kaplan, 1983), our findings do suggest potential gender biases in the application of the BPD label. Despite receiving the same vignette except for the client’s name, clinicians were more accurate in diagnosing the female client with BPD while tending to misdiagnose the male client. Thus, expanding on literature demonstrating a gender-biased 122 LIEBMAN AND BURNETTE overdiagnosis of BPD in women, our data suggest that there may also be a bias toward underdiagnosing BPD in men. This finding raises concerns regarding treatment delivery, particularly for men. Namely, if clinicians fail to diagnose BPD when indicated, men may not get the treatment they need. In contrast to literature highlighting gender as a moderator of attitudes (Henry & Cohen, 1983; Klonsky, Jane, Turkheimer, & Oltmanns, 2002; Wirth & Bodenhausen, 2009), we did not find differences in clinicians’ reactions to the male and female clients with BPD. Although this may suggest that clinicians do not react differently to clients with BPD on the basis of gender, another explanation for this discrepancy may be that clinicians do not feel comfortable admitting to negative attitudes toward this population and were conscious of the social undesirability of explicitly admitting to gender-based assumptions of BPD symptoms. Although the anonymous nature of an online survey helps to provide a safe environment for clinicians to report their true feelings, nonetheless, self-report assessments of attitudes rely on the willingness of respondents to answer honestly, even though doing so may be undesirable. Demand characteristics may preclude clinicians from admitting to or even being aware of stigmatizing attitudes. Indeed, examining overall mean attitude levels for the sample shows that clinicians tended to rate the client positively, with mean levels generally falling at around 2.70, indicating that they agreed with statements assessing empathy and interpersonal effectiveness and disagreed that the client would never get better. Studies using implicit measures to test attitudes might be more effective at circumventing these social desirability factors. Interestingly, there was also an interaction of gender and age, such that adult females and adolescent males were the most likely to be diagnosed with BPD. Although this finding warrants replication, it raises some questions with regard to the confluence of gender norms and adolescent development. Following from the Klonsky et al. (2002) finding that genderatypical behaviors may be interpreted as indicative of BPD, our findings may imply that, for men, this relationship exists only for those who present with BPD symptoms early in development. Adolescent males may be more likely than adult males to express female-typical symptoms such as affective lability, unstable interpersonal relationships, and suicidal or self-harming gestures, and thus, may be more likely to be diagnosed with BPD. Future research is needed to look at the impact of gender across age before any conclusive statements can be made. Clinician Factors The present study identified a number of clinician characteristics that appear to play a role in countertransference toward clients with BPD. Consistent with past research (CommonsTreloar & Lewis, 2008b; Hugo, 2001; Jorm et al., 1999), master’s level therapists, psychologists, and individuals who treated more clients with BPD or who had training specific to BPD endorsed more positive reactions. Older clinicians and, to a smaller extent, psychiatrists were more negative. These factors are likely to play an important role in the therapeutic relationship such that by being cognizant of their personal and professional characteristics that may contribute to negative reactions, clinicians may be better able to manage countertransference dynamics that could adversely impact treatment. For instance, it is notable that psychologists and master’s level therapists, although more empathic, viewed their clients’ symptoms as more of a conduct problem and were less trusting of them than psychiatrists. To understand this finding better, we conducted post hoc analyses to examine whether differences in training and experience across clinician discipline might help explain this pattern. With the given literature suggesting a link between personal contact and positive attitudes toward mental illness (Commons-Treloar & Lewis, 2008a, 2008b), our first thought was that psychiatrists may have less direct contact with this population. A one-way ANOVA of the number of clients treated by clinician discipline revealed that psychiatrists reported treating significantly more clients with BPD than psychologists or master’s level therapists, F(2, 515) = 12.67, p < .0001, over the course of their careers, indicating that the amount of contact alone may not fully explain countertransference. We next examined the differences in diagnostic accuracy across discipline, hypothesizing that differences in the degree to which clinical disciplines emphasize diagnostic classification may impact attitudes. A one-way ANOVA of diagnosis by discipline indicated that, while psychiatrists and psychologists did not differ in their accuracy, master’s level therapists were significantly less likely to diagnose BPD than the other two groups, F(2, 553) = 3.14, p < .05. These analyses seem to support our original hypothesis that differences in attitudes may reflect differences in the theoretical perspectives emphasized in each discipline. Namely, in utilizing a medical model, psychiatrists may focus more on diagnostic criteria to conceptualize clients, whereas master’s level therapists, who often lean more toward a person-centered approach, put more weight on individual symptom presentations in making their clinical impressions. In doing so, psychiatrists may overemphasize the client’s actingout behaviors, which may result in a more distrustful attitude toward them. Of course, these findings are purely exploratory, and further research is needed to understand these differences better. However, the results of the present study also make salient the complex interplay between these many clinician characteristics and the need for further research to parse apart the specific aspects of each professional characteristic that are most closely associated with negative countertransference. As an example, our findings highlight the importance of distinguishing between clinician experience and age. Whereas the former reflects active hands-on practice and training, the latter may point to individuals who have not had specialized training as recently as or as often as younger clinicians. Clinicians would be wise to take these subtleties into account when reflecting on the personal factors that might be playing into their reactions to clients. Likewise, although our study highlights the importance of hands-on practice early in training, the question of what “hands-on practice” entails has yet to be answered. Perhaps the difference in attitudes between psychiatrists and master’s level therapists could be attributed to differences in the length or intensity of the relationship with the client. Master’s level therapists can work closely with a client for years conducting case management and intensive psychotherapy multiple times a week, whereas psychiatrists are limited to a 30-min session COUNTERTRANSFERENCE AND BORDERLINE PERSONALITY DISORDER often less than once a month. Depending on which characteristics prove most influential, the type, structure, and intensity of the training model that is best will vary. Our findings suggest that direct exposure to this population early in clinical training and continuing throughout one’s career is beneficial to enhancing feelings of competence, which, in turn, fosters positive countertransference. Although this recommendation may be counterintuitive given the common view that novice therapists should not receive difficult patients before they have accumulated the experience to handle them, our results suggest that early experience when supervision is more consistent and intensive may be the most effective means of building competence with difficult populations. The present study has a number of important strengths and weaknesses. The emphasis on both client and clinician factors as well as specific domains of countertransference toward BPD clients is unique. This approach allowed us to understand the discrete factors that play into clinicians’ reactions to these difficult clients, which, in turn, provided a more in-depth understanding of factors that both strengthen and challenge the therapeutic relationship. In constructing the vignette, we took care to include no additional information beyond the DSM symptoms of BPD to avoid unduly biasing the clinicians’ attitudes. At the same time, the online self-report format of the survey limited the conclusions that could be drawn from our results. Using a convenience sample, we were not able to ensure equal cell sizes, making it difficult to examine moderating effects of clinician characteristics. Likewise, our sample size precluded us from being able to examine more intricate pathways between different context variables. In understanding the null results obtained for some of our main hypotheses (e.g., gender differences), it is also likely that a vignette design is simply not a strong enough manipulation to accurately assess clinicians’ implicit biases toward BPD. Instead, the association between gender and negative attitudes toward BPD may be more accurately assessed implicitly (i.e., using a computerized implicit association task) in which the purpose of the study is less transparent (Peris, Teachman, & Nosek, 2008; Stier & Hinshaw, 2007; Teachman, Wilson, & Komarovskaya, 2006). Clients with BPD are a particularly difficult population to serve because of their high sensitivity to rejection, need for acceptance, and associated self-harming gestures. However, the population is only one of many trying clientele with which clinicians interact. We focus on this disorder because it is commonly encountered in clinical settings. However, these findings are likely to apply to other disorders, and further research is needed to confirm generalizeability to other clinical populations. Finally, data were cross-sectional and causality cannot be inferred. Nonetheless, the findings of the present study are noteworthy. The diagnostic classification system exists as a framework to guide treatment efforts, but this framework is only as effective as the diagnostician using it. Our results suggest that there may be both age and gender biases in the way that clinicians apply the BPD label. We also found systematic differences in attitudes based on different aspects of clinician experience and training. Together, these findings suggest that more education in the form of hands-on practice is necessary to improve clinicians’ familiarity and comfort with the BPD diagnosis. 123 Conclusions The current study is an important addition to the BPD literature, as it highlights the fact that clinician attitudes are not a black-and-white issue, but rather are a mixture of complex reactions based on both the client’s and the clinician’s personality and experiences as well as the interaction between the two. Our findings suggest a number of client- and clinicianlevel factors that impact clinicians’ countertransference reactions toward borderline personality disorder. Education efforts should be tailored accordingly to address these factors. For example, novice clinicians may benefit from more specialized training to address burnout, increase competence, and facilitate awareness of implicit reactions. A more in-depth investigation of the methods seasoned clinicians use to manage their negative countertransference would be helpful for less experienced clinicians who are at a greater risk of burnout (Farber, 1990). More education on the developmental appropriateness of recognizing BPD symptomology in youth and discussion of gender biases underlying the disorder would also foster a deeper awareness of common misattributions that may facilitate negative reactions. Understanding these factors serves to inform education efforts to facilitate better clinician–client matching, ease rapport building, and ultimately increase treatment efficacy. Keywords: clients with borderline personality disorder; therapists; countertransference; self-harm; borderline personality disorder; client–clinician dynamic; clinician bias; gender-typical behavior; dialectical behavior therapy References American Psychiatric Association. (2000). 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She has a pattern of unstable relationships with people very close to her, alternating over the course of a day between loving them one moment and hating them the next. Moreover, she has a fear of being left by people close to her and is known to do whatever she can to keep people from leaving her. Jessica describes having rapid mood swings over the course of a day. She reports feeling like she doesn’t know who she is from day to day and talks about feeling sad and empty most of the day. Jessica has trouble controlling her anger. She fre- 125 quently blows up at people unnecessarily and she reports that she is often unable to remember what happened afterwards. She periodically talks about killing herself and has a history of cutting herself. Appendix B Dangerousness Vignette You have been seeing Jessica for 2 weeks. In the third week Jessica tells you that she has gotten into some legal trouble. Jessica had been drinking and got into a fight with another person who she thought was flirting with her boyfriend. She claims she doesn’t remember what happened, but the police showed up at her door saying that the victim is pressing charges against her for assault. They also tell her the victim was being treated for a broken collarbone and a concussion and has since been released from the hospital.