there is a place Because of you, . Because of you, there is a place.
Transcription
there is a place Because of you, . Because of you, there is a place.
Newsletter of the Boulder Shelter for the Homeless • Februar y 2011 4 8 6 9 N o r t h B r o a d wa y, B o u l d e r, CO 8 0 3 0 4 • 3 0 3 - 4 4 2 - 4 6 4 6 • w w w. b o u l d e r s h e l t e r. o r g Thank you Because of you , Where can they go on a night like this? thank you! there is ,athere place. Because of you is a place. Thank you At the Boulder Shelter, we often attempt to bring you stories of those who have been helped here so that you can see what your donations are producing. We gather the facts, maybe take a photograph, and do our best to relate to you the hope that is inspired in the hearts of people through your gifts. But some stories are best told by the one whose life has been so dramatically affected by the compassion of others. This is such a story... ‘‘ It’s a long way from my days of living in a gang in Detroit where I saw my best friend murdered in front of me at the age of 16. Life eventually brought me to Boulder, and I stuck around. Today, now 35 years old, I am enrolled in college with a goal to become an addictions counselor. Shelter where I found housing and case management support that made it possible for me to focus my energy on recovering from my addiction. Many of the hidden land mines that could have derailed my recovery were eliminated just because I had the assurance of a bed in an alcohol and drug free environment. Gangs and trauma go together. And alcohol became the way to numb my pain. Not feeling the pain is all that mattered to me. The downward spiral, including finding myself homeless, was overwhelming. Until finally I woke up in a hospital, nearly dead from alcohol abuse. I recently moved into my own apartment as a client of the Shelter’s Transitional Housing Program. While I continue to receive case management support, living on my own makes me feel pride in life again. My future looks bright and my possibilities are endless. After a pretty intensive stint at the Addiction Recovery Center, I was able to move to the Boulder I couldn’t have done it without the help of those at the Shelter who walked beside me in my journey.” Because of you, . there is a place In November, Eddie Bauer Boulder, partnering with One Warm Coat, facilitated the donation of over 100 coats to the Shelter. In December, Upslope Brewery offered $1 off a pint to anyone who brought something to the Brewery for the Shelter from our wish list. Elevations Credit Union donated flat panel monitors and PC’s for our offices. Boulder Sports Recycler continues to donate warm boots, clothing, and sleeping bags to the Shelter. The Gondolier on Pearl & Nelson Kugel hosted a luncheon for the third anniversary of the Housing First Program. Whole Foods Market continues to make regular in kind donations to the Shelter. Evan Savage donated money he collected trick-or-treating this last fall to the Shelter. Shelter volunteer Sue Koral organized the acquisition of Christmas gifts for the Shelter, Boulder County Cares and the Housing First Program in conjunction with the Sharing Tree Program at Sacred Heart of Jesus Church in Boulder. Frasier Meadows Retirement Community donated the proceeds from a Craft Fair that was held for the Shelter. Nu Skin Denver Team collected 8 boxes of toiletries for the Shelter. IBM employees and retirees made generous pledges to the Shelter Snapshots continues page 3 B OARD OF D IRECTORS RUTH CORNFELD BECKER, PRESIDENT Attorney ARDIE SEHULSTER,VICE-PRESIDENT Retired HUD Official JIM PETERS,TREASURER Vice President, Boulder Community Hospital MARK GOOSMAN, SECRETARY/RECORDER Senior Product Marketing Manager, Xilinx, Inc. DARRELL BILLINGTON Secondary Educator, Fairview High School JACK GIPPLE Psychotherapist TOM HAGERTY Retired City of Boulder Deputy Finance Director BETTY HOYE CPA and Realtor JEFF KAHN Attorney BETSEY MARTENS Executive Director, Boulder Housing Partners KATHY REIMS, MD Chief Medical Officer, Center for Strategic Innovation MATT ROAN President, First Western Trust Bank SCOTT ROBBINS Housing Consultant ADMINISTRATIVE STAFF GREG HARMS Executive Director RENE BRODEUR Director, Programs TRAVIS RAILEY Director, Development & Marketing MIKE RAUER Director, Facilities WAYNE AGRAZ Controller GINA M. BARAJAS Manager, Volunteers BRENNA WHITE Manager, Boulder County Cares JANET WALKER READY Manager, Housing First CATHERINE BEDELL Manager, Donor Outreach & Events KELLI MURPHY Manager, Grants ALEX BLOOMFIELD Manager, Kitchen page 2 DIRECTOR’S DIALOGUE The Boulder Shelter for the Homeless ended its 2010 fiscal year on September 30, 2010. In keeping with the Shelter’s core value of Practicing Responsible Stewardship, this edition of Under Our Roof contains a summary of the organization’s 2010 operations. I view anyone who donates to the Shelter as an investor. And as with any other investment, investors should expect results for their outlay. For those of you who volunteer at the Shelter, you understand the unique fulfillment that comes from serving a hot meal to a hungry resident, or offering a blanket to someone who is literally living on the streets. For those who look for more quantitative results, however, please review the Shelter’s FY2010 accomplishments below. Last year, the Shelter provided 36,987 bed-nights of Temporary Winter Shelter to men and women without housing. For about $30 a night, the Shelter provides a homeless person with two hot meals, a warm bed, basic counseling and safety from the perils of living on the streets. In addition, an average of 35 people/day were enrolled in the Shelter’s sober-only, inhouse Transition Program. This program graduated 53 men and women into stable housing in FY2010. With the 2010 acquisition of Boulder Advocates for Transitional Housing (BCATH), a local nonprofit, the Shelter now owns and operates 12 units of Transitional Housing. These units housed 20 clients and their families, including 7 children. cost of a meal served at the Shelter was less than a dime. In partnership with Boulder Housing Partners, the Boulder County Housing First Program now houses 25 formerly chronically homeless individuals in permanent hous- Clinica (The People’s Clinic) rendered nearly 500 hours of on-site health care consultations, over 650 hours of psychiatric services were provided by the Mental Health Partners (Mental Health Center Serving Boulder and Broomfield Counties) and hundreds of dental procedures were performed in the Shelter’s dental room by Dental Aid. It is our hope that you will continue to entrust us with your gifts of time, treasure and talent as we strive to save and change lives. ing with ongoing case manager support. Over 70% of clients entering this Shelter program were still in stable housing after two years. Boulder County Cares, the Shelter’s street outreach operation, was on the streets 200 winter nights in FY2010 and made 4,642 contacts, handing out over 6,700 articles of clothing and blankets. With the help of Community Food Share and donated food from local restaurants, farms, supermarkets and individuals, the Shelter served more than 83,519 hot meals. The average Measuring the impact of all of these efforts is a challenge. As an organization, we cannot track our stock price or calculate our Earnings Per Share. Ultimately, success for the Shelter is defined by the impact we have on each individual we serve. And although this impact is often difficult to quantify, we have begun to try to measure this as well. On a final note, we would like to thank outgoing board members Bryan Smith and Linda Jourgensen for their service to the Shelter. We also welcome new board members Jeff Kahn, Betty Hoye and Scott Robins. It is our hope that you, whether you are an individual, foundation, governmental agency, corporation, or community of faith, will continue to entrust us with your gifts of time, treasure and talent as we strive to save and change lives. Greg Harms, Executive Director 28years of service in our community. The mission of the Boulder Shelter for the Homeless is to provide safe shelter, food, support services, and an avenue to self-sufficiency for homeless adults in our community. Under Our Roof U Because of your support... L ast year, because of your support, the Shelter’s expansive scale of service united the efforts of sheltering, housing and supportive services. Snapshots from cover ���������������������������������� through the IBM 2010 Employee Charitable Contribution Campaign. � Housing and Housing First Programs operated � �������� Shelter volunteer Win Franklin year-round, offering the structure and support ���������������� ��������donated ��� much needed cutlery to the needed by many homeless individuals to get back ��������������������� ������� �� Shelter’s kitchen. into stable housing. ����������������� �������� ��� During the winter season, over 150 homeless women and men turned to the Boulder Shelter each night for a warm, clean bed and two hot, nutritious meals. And, thanks to you, the Shelter also provided shower and laundry facilities, phone and postal mail access, job referrals, mental health counseling, basic on-site medical and dental care, and case management support. In addition, Boulder County Cares, our street outreach program, provided nightly assistance to unsheltered people in the city of Boulder. CU Volunteer Resource Center ���������� Because you were so generous during the �������The�� ����������������� ��������dropped ��� off a bus load of jackets, Shelter’s 2010 fiscal year (October 1, 2009 through ������ �������blankets, �� food, and toiletries that September 30, 2010)... ������������������������ �������they�� collected door to door over Beyond these essential services, our onsite Transition Program and offsite Transitional • 39 residents graduated directly from the Transition Program into independent housing, while another 14 residents graduated into longerterm, off-site transitional housing (Transitional Housing or the Inn Between). ���������������������������������� ����������Halloween ���� Weekend. • We ������������� sheltered 990 unduplicated residents, providing 36,987 bed nights and 83,519 meals to The Daily Camera donated mugs homeless men and women in need. for our kitchen. �������� �������������� ��� Meyer and Spruce • 2,997 case management contacts were ��������Samantha ����������� ��������Confections ��� donated gift certifimade, and the mental health worker met with ���������������� ���������� ��� cates for our staff. 101 different people to discuss their mental health ���������� ���� ������������� situation. Shelter volunteer Angie Hammond � � �������� • Boulder County Cares made 4,642 contacts ���������������� �������� ��� d n i k ��������������������� ������� �� with people in need on the streets. inh of g food, t ����������������� �������� ��� r o w • 27 formerly chronically homeless indind in ���������� ,050 , includ letries a ly ������� �� 5 1 1 s s i viduals had housing through the Housing First $ u o t o r , ����������������� nation �������� ��� e s do ts, towel was gen by the ������� �� program. ������ , e r s k e blan supplie he Shelt 10. ������������������������ ������� �� • 1,450 volunteers donated 10,333 hours of er d to t 20 h t n i o ���������� ���� ������������� ate nity don commu their time to a variety of tasks, including cooking and serving meals, distributing bedding and toiletries, and general office tasks. ■ �������� �������������� ����������� ���������������� ������������� �������� ��� �������� ��� ���������� ��� ���������� ���� » EXPENSES Other • $18,841 Administrative $200,181 FY 2010 Total $1,635,630 Corporate Gifts and Events $79,569 Fundraising $181,597 Shelter Programs • $1,253,852 Foundation Grants $293,510 United Way $32,689 Individual Gifts $584,591 Government Grants $478,491 «REVENUE FY 2010 Total $1,506,573 Faith Community Gifts • $18,882 Shelter operating expenses exceeded revenues in Fiscal Year 10. The decline in revenue was attributed mainly to the economic recession and the corresponding decrease in individual and foundation gifts. These shortfalls were covered by operating reserves that were set aside in previous years for this purpose. These deficits were due to the Shelter’s decision to maintain service levels to clients even though cash donations were down. Februar y 2011 organized a collection of toiletries, sleeping bags, jackets, gloves, hats, socks and scarves from the employees of Data Network Group, Lifepics and EMA. Golden West Manor donated fanny packs filled with sundries for BCC, as well as bulk toiletries, blankets and homemade scarves. Students from Peak to Peak Charter School made 200 sack lunches for our residents and Boulder County Cares clients. Two student council representatives from Fairview High School, Ellie Lupo and Allison Sawyer, collected a full van load of jackets, blankets, food, and toiletries for the Shelter and BCC. Students from Catalyst High School spent several afternoons at the Shelter, organizing our pantry and folding blankets in the linens room. Many wonderful holiday gifts were sent to Shelter residents from the members of St. Martin de Porres Church. Seagate Technology employees provided scores of holiday gifts for our residents. Medtronic Navigation included the Shelter in its holiday festivities, sending us back to the Shelter with our van packed with food, blankets, and toiletries. Boulder Valley Church of Christ, with the encouragement of Boulder County Cares volunteer Van Alesandro, conducted a “Sock Sunday” and collected 1,000 pairs of socks for BCC. Joan Wilkinson and the Denver Visiting Nurse Association provided free flu and pneumonia shots to Shelter residents on two evenings in December. ■ page 3 volunteer profile:: Nina Khosravi What is your occupation? I am a Software Engineer working at IBM. What activities have you participated in as a Shelter volunteer? I have helped with cooking and dorm supplies. I really enjoy the cooking jobs as I am usually busy the entire time I’m at the Shelter. I like coming in and seeing what foods are available and having to, at times, improvise to prepare a side dish or sauce etc. It is also nice to see that so many merchants donate such good quality food to the Shelter. The fresh produce is also nice to see and the residents do enjoy it. Why do you volunteer? I can’t even imagine how difficult it is for the homeless to manage — especially when it is so cold outside. If I can do a little to help the Shelter, which provides such an important and necessary service, I’m happy to do it. I enjoy sharing a smile with the residents and seeing that some have entered the Transition Program. I also like working alongside the other volunteers. They are all interesting, caring people that want to help. I love it when volunteers come and prepare foods using their home recipes. The staff is great too; they are always welcoming and appreciative of the volunteers. As volunteers, we feel well supported by the staff. getting to know:: Chad Molter [ logistics lead ] Why do you work at the Shelter? We provide “safe shelter,” but how? [ staff musings ] As employees of the Boulder Shelter it is our mission to provide safe shelter for our clients. The open feeling of the Shelter building, the intake process, and the boundaries we set all help to create a safe environment, as do the staff interactions with clients. So many of the men and women who stay at the Shelter have experienced trauma at some point in their lives and are re-traumatized by facing the battles created by the state of homelessness. The fear that accompanies trying to find food and a warm place to stay, as well as the high incidence of physical and mental illness in this population, create volatile stress levels that staff has to constantly monitor and attempt to regulate. When it is suspected that an individual is having a bad day it is important for staff to address the issue. Sometimes this is best done through a casual conversation, but often a more direct approach is necessary. It can be uncomfortable telling someone that a specific behavior is concerning and requesting that it change. The hope in either approach is that the client accepts that an alteration in attitude or behavior needs to occur. Knowing that a staff person is looking out for them and trying to address a problem before it escalates helps to bring clients into the present so they can realize that the Shelter is helping to meet their immediate needs. Even so, on occasion, staff has to insist that an individual remove himself from the premises. This can feel counter-productive since it prevents that individual from receiving shelter, but it may be necessary in order to protect the safety of every other client in the building. Working with the homeless, and more specifically those with mental health problems, is something that I’ve wanted to do for years but it was only recently that I thought that working in this field could be a reality for me. Essentially I work here because I really enjoy working with, and providing a service for, people in need. The Boulder Shelter increases safety through its strongest asset: well trained and well equipped staff members who are willing to address problems with clients who are having understandably strong reactions to the stressors of a homeless life. What are your daily responsibilities? I split my time between Thank you to our recent Adopt a Night sponsors. Your gifts provided nights of safety, warmth and nourishment for vulnerable people in our community. working shifts on the floor of the Shelter and performing the duties of the logistics lead, which entails the keeping of Shelter statistics as well as daily maintenance of the Shelter database and various other administrative tasks. What exceptional challenges and opportunities have you discovered in your work here? I think I can safely say that every day here comes with a new set of challenges. As staff at the Shelter we are often faced with the challenge of helping individuals who have very specific needs that can’t always be met by us. Working at the Shelter has given me the opportunity for tremendous growth. I’m constantly learning from our excellent staff, case managers, our clients, and simply from being in an environment in which a large part of one’s job is to find creative solutions to some complex problems. What do you like to do for fun? Music is a huge part of my life, I’ve spent a large part of the last 20 years of my life writing, recording, and playing music mostly of the rock variety. I also enjoy skiing during the winter months. page 4 —Lyndall, Shelter Program Staff Fairview High School Student Council City on the Hill • Betsey Martens Immaculate Conception Catholic Church Ernie & Peabody Clumber • Hopeology Dave Martens and Friends • Delta Gamma Boulder Fairview Sociology and Pre IB Government Classes Farrand and Baker RAPs, CU-Boulder • Friends of Sybil Joe Lutt • Packard Dierking • The Billington Family The Davids Family To Adopt a Night, visit www.bouldershelter.org Under Our Roof What is your occupation? I am the Chief Marketing Officer for Amadeus Consulting, a custom technology solution provider here in Boulder. What activities have you participated in as a Shelter volunteer? I have performed the staff assistant role, dorm supply, substitute kitchen lead, and kitchen volunteer for both dinner service and breakfast service. However the vast majority of my volunteering has been cooking and serving Thursday morning breakfast. Why do you volunteer? I believe that we all have our own way we can impact others; whether it is through money, time, or other means. For me, volunteering at the Shelter gives me an opportunity to make a personal connection and bring a positive attitude. I feel volunteering at the Shelter lets me stay connected to the reality of how hard times can hit anyone. I believe everyone needs a lift at one point or another in their lives — and I am just one part of a community rising up to support its own. An easy, online way to set up a recurring gift to the Shelter Visit the Boulder Shelter on GivingFirst.org. (Go to www. GivingFirst.org and enter Boulder Shelter for the Homeless in the search field.) Learn about our programs, how we are helping our community, and donate online directly to us. Because Community First Foundation, a Denver-based nonprofit, covers all credit card processing fees on donations made through GivingFirst.org, when you donate to the Shelter through GivingFirst.org, 100% of your donation comes to the Shelter. So, it’s a perfect place to set up a recurring gift to the Shelter. You can give as little as $10 per donation every week, month, quarter or year. Simply set up your donation schedule and your deductions will happen automatically, straight from your credit card, debit card or bank account. And the Shelter will pay no credit card processing fees on your donation. Recurring donations are gifts we can count on. Thank you. Thank you for remembering the Boulder Shelter in your will. Februar y 2011 Meet us on Facebook www.facebook.com/ thebouldershelter Follow us on Twitter www.twitter.com/ bouldershelter You shower us with your generosity. Jay Millard Thank you for caring about the Shelter and the people we serve. volunteer profile:: page 5 The 17th Annual Boulder Shelter Golf Classic May, 2011 Gather your friends, family and coworkers, and join us for a day of golf to support the Boulder Shelter for the Homeless. The format is a four-person modified scramble, and awards will be given for the low gross team, longest drive, closest to the pin, hole-in-one. Individuals and teams are welcome! Co rp or areate s av pon ail so ab rsh le! ip s All golfers enjoy 18 holes, cart, range balls, breakfast, lunch by Pasta Jay’s, and chances to win great prizes! For more information: 303.468.4312 or www.bouldershelter.org ADDRESS SERVICE REQUESTED BOULDER, CO 80304 4869 NORTH BROADWAY • f o r t h e H o m e l e s s • BOULDER SHELTER Non-Profit Org. U.S. Postage PAID Boulder, CO Permit No.840