Why Well-Being? - Mid-America Coalition on Health Care
Transcription
Why Well-Being? - Mid-America Coalition on Health Care
Why Well-Being? 1 Agenda Solving The Problem Sustained Engagement A Different Approach 2 Solving The Problem 3 You Know The Unsustainable Story… Skyrocketing Health Health Care Costs Costs Skyrocketing Health Related Productivity Loss Percentage Increase Cumulative Increases in Health Insurance Premiums, Workers’ Contributions to Premiums, Inflation, and Workers’ Earnings, 1999-2012 DeVol, Ross, and Armen Bedroussian, An Unhealthy America: The Economic Burden of Chronic Disease, Milken Institute, October 2007. Ten employer study found that health-related productivity costs are on average 2.3 times greater than medical and pharmacy costs Kaiser Family Foundation, 2009 http://www.kff.org/insurance/upload/7692_02.pdf Source: Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 1999-2012. Bureau of Labor Statistics, Consumer Price Index, U.S. City Average of Annual Inflation (April to April), 1999-2012; Bureau of Labor Statistics, Seasonally Adjusted Data from the Current Employment Statistics Survey, 1999-2012 (April to April). Loeppke et al. J Occup Environ Med. 2009;51:411–428 “Dispassionate” economic forces driving health care towards the “Era of Value” Adapted from Leavitt Partners Consulting Copyright © 2011 Healthways, Inc. All rights reserved. 4 What is Health? Individuals ● Experts ● Social Connections ● Environment ● Policy Financial Social Community Physical Emotional Career “Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.” Source: Preamble to the Constitution of the World Health Organization as adopted by the International Health Conference, New York, 19-22 June, 1946 Copyright © 2011 Healthways, Inc. All rights reserved. 5 Healthier People Cost Less and Perform Better Improve Well-Being • • • Total Medical Cost Decreases Adopt or maintain healthy behaviors Mitigate health-related risks Optimize care for health conditions Performance Increases Total Economic Value Increases • Hospitalizations • Productivity • • Event Rates • Engagement • Communities • Disease Rates • Absence • • Lifestyle Risks • Work Impairment • Individuals States Employers Eliminate/delay next new case of disease/condition Economic Drivers Copyright © 2011 Healthways, Inc. All rights reserved. Eliminate/reduce impact of the next new episode Sustained engagement 6 Solving the Big Problem Requires Complete Data Effect Cause 7 • Morbidity • Mortality • Event • Utilization • Disease • Cost • • • • • • • • • • Stress Sleep Nutrition Activity Job Hope Mood Relations Purpose Experiences Measuring Well-Being • 25-year commitment initiated January 2, 2008 • 1,000 telephonic “community” surveys completed per day, 7 days/week • 2,000,000+ completed surveys • For results based on this sample of respondents, the maximum 95% margin of sampling error is ±0.2 percentage points • Design support and oversight from leading behavioral economists, psychologists, and experts in psychometric survey design and statistical analysis • Largest and most comprehensive health survey and database Copyright © 2011 Healthways, Inc. All rights reserved. 8 Life Evaluation Emotional Health Social Health Physical Health Healthy Behavior Career Financial Well-Being Varies Across the U.S. Striking Differences Between Regions and Within Regions of the U.S. U.S. Congressional Districts of Texas Ranking: Top Quintile Second Quintile Third Quintile 9 9 Fourth Quintile Bottom Quintile Well-Being Appears in an All-Too Familiar Pattern Striking Similarities Between Regions with Low Well-Being and Poor Health Well-being Obesity Darker shades = Higher Prevalence Physical Inactivity Diabetes Darker shades = Higher Prevalence Source: 2010 Gallup-Healthways WBI Community Data and CDC, 2007-2009 Darker shades = Higher Prevalence0 10 Individual and Organizational Well-Being Well-Being Index™ Life Evaluation Healthy Behavior Work Quality Emotional Health Basic Access Physical Health Healthways Well-Being Assessment™ HRA Biometrics Productivity 11 Life Evaluation Healthy Behavior Work Quality Emotional Health Basic Access Physical Health Well-Being Is Predictive of Cost & Utilization Higher Well-Being = Lower Utilization Higher Well-Being = Lower Cost Harrison, Pope, Coberley, and Rula. Evaluation of the Relationship Between Individual Well-Being and Future Health Care Utilization and Cost. Pop Health Management, 2012. 12 12 Well-Being Can Be Improved • RESULTS OF A RANDOMIZED CONTROLLED TRIAL • 3,391 individuals randomized to 3 groups: Control; Telephonic coaching; Online coaching • Interventions were shown to produce significant behavior change as compared to control. • Telephonic coaching produced significantly better improvement than the online tool • Significant improvement in overall Well-Being, Emotional Health, Physical Health, Life Evaluation and Healthy Behaviors. Prochaska, JO, et al; Enhancing Multiple Domains of Well-being by Decreasing Multiple Health Risk Behaviors: A Randomized Clinical Trial. Population Health Management 13 Copyright © 2011 Healthways, Inc. All rights reserved. Cross-Sectional Relationship to Outcomes Health Care Utilization Annual Health Care Cost Annual Unscheduled Days Absent Unplanned Absence Well-Being Segment Age Age Overall Presenteeism Score Presenteeism Well-Being Segment Age Copyright © 2011 Healthways, Inc. All rights reserved. 14 Well-Being Segment Longitudinal Odds of Adverse Outcomes by Well-Being Declining Well-Being Increases Odds of Adverse Outcomes Copyright © 2011 Healthways, Inc. All rights reserved. 15 Cost Goes Down When Well-Being Goes Up Population Well-Being 1 Point 2.2% 1.7% 1.0% likelihood of hospital admission likelihood of ER visit likelihood of incurring healthcare costs Source: “Evaluation of the Relationship Between Individual Well-Being and Future Health Care Utilization and Cost” Population Health Management, Volume 15, Number 00 2012. Patricia L. Harrison, MPH, James E. Pope, MD, Carter R. Coberley, PhD, and Elizabeth Y. Rula, PhD Copyright © 2011 Healthways, Inc. All rights reserved. Performance Goes Up When Well-Being Goes Up Workforce Well-Being 10 % 5% 24% fewer unscheduled absences 5% 6% lower presenteeism higher reported job performance more days of ‘best work’ in 28-day period Source: “Evaluation of the Relationship Between Individual Well-Being and Future Health Care Utilization and Cost” Population Health Management, Volume 15, Number 00 2012. Patricia L. Harrison, MPH, James E. Pope, MD, Carter R. Coberley, PhD, and Elizabeth Y. Rula, PhD Copyright © 2011 Healthways, Inc. All rights reserved. Well-Being Varies Among Employers Distribution of Well-Being Scores from Multiple Samples 4.0% U.S. National Well-Being 3.5% % Employees 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% 0 5 10 15 20 25 30 35 40 45 50 55 60 Well-Being Score 18 18 65 70 75 80 85 90 95 100 Well-Being Score and Outcomes Distribution of Well-Being Scores from Multiple Samples Low 4.0% Low-Mid Mid Hi-Mid High 3.5% % Employees 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% 0 5 10 15 20 25 30 35 40 45 50 55 60 Well-Being Score Copyright © 2011 Healthways, Inc. All rights reserved. 19 65 70 75 80 85 90 95 100 Fortune 100 Case Study A comprehensive program for a Fortune 100 client, Healthways implemented the following : …and Well-Being Improved Significantly in Matched Respondents • Well-Being Assessment • Well-Being Connect ∆ = 1.86* • Health Risk Coaching 2011 Average 76.14 • Disease Management % of Employees 2010 Average 74.29 Individual Well-Being Score T1-T2 Matched Cohort, N = 6,108 Copyright © 2011 Healthways, Inc. All rights reserved. 20 *Paired sample t-test, p < 0.05 Fortune 100 Case Study Healthways Longitudinal Well-Being Improvement Net positive shift in well-being 2010 2011 High Well-Being Score 88+ 16% 20% Mid-High Well-Being Score 75-88 33% Middle Well-Being Score 66-75 25% Low-Mid Well-Being Score 53-66 18% Low Well-Being Score <53 8% Copyright © 2011 Healthways, Inc. All rights reserved. +6% 35% 23% 15% 6% 21 -5% Fortune 50 Case Study A pilot study for a Fortune 50 client, Healthways implemented the following : • Well-Being Assessment • Well-Being Connect …and Well-Being Improved Significantly in Matched Respondents • Biometric Screening Δ= 2.90* • Health Risk Coaching • Daily Challenge 2011 – T1 Average 71.0 % of Employees • QuitNet 2012 – T2 Average 73.9 Individual Well-Being Score T1-T2 Matched Cohort, N = 780 Copyright © 2011 Healthways, Inc. All rights reserved. 22 *Paired sample t-test, p < 0.05 Improved Performance in Addition to Lower Cost Fortune 50 Case Study “Early Adopters” willing to pay for this additional value Performance Unplanned Absence Unintended Turnover $ Value Copyright © 2011 Healthways, Inc. All rights reserved. Sustained Engagement Copyright © 2011 Healthways, Inc. All rights reserved. 24 Well-Being Improvement Value Is Substantial •Lower claims costs •Improved utilization •Improved health indicators •Lower absence •Lower claims costs •Improved utilization •Improved health indicators •Lower absence •Improved productivity Population Total $ Value •Lower claims costs •Improved utilization Keep Healthy Reduce Lifestyle Risks Optimize Care Year 1 Year 2 Year 3 25 Year 4 Year 5 ~1.5x Medical Savings Sustained Engagement Amplifies the Value Measured Risks Year 1 Year 2 Year 3 Year 4 Year 5 Alcohol $203 $429 $637 $900 $1,168 Blood Pressure $267 $563 $836 $1,181 $1,533 Body Weight/BMI $244 $515 $764 $1,080 $1,401 $4,004 Total Cholesterol $238 $501 $744 $1,051 $1,364 16.4x HDL Cholesterol $238 $501 $744 $1,051 $1,364 Smoking $381 $803 $1,193 $1,685 $2,188 $97 $204 $304 $429 $557 Stress $455 $960 $1,426 $2,014 $2,614 Medication/Drugs for Relaxation $356 $751 $1,115 $1,575 $2,044 Illness Days $247 $520 $773 $1,092 $1,417 Life Satisfaction $188 $397 $590 $833 $1,082 Perceived Health Status $236 $497 $739 $1,043 $1,354 Physical Activity 26 Open Social Each person can invite anyone they know to join them in using the application. Open social applications are more likely to engage a mass audience and create the dense social connections required for sustained engagement. 27 MeYou Health is a Healthways company Daily Challenge! 1. A Focus on Small Actions 2. Sustained Engagement 3. Well-Being Improvement 4. Supports Open Social Interaction MeYou Health is a Healthways company The result? Daily Challenge Return Engagement 100% 80% Activity Patterns 90% 78% 72% 68% 60% 40% 20% 0% 1-30 days >30 days >60 days >90 days 29 MeYou Health is a Healthways company The result? Daily Challenge Return Engagement 100% 90% 78% 80% 72% 68% >60 days >90 days 60% 40% 20% 0% 1-30 days >30 days 30 MeYou Health is a Healthways company Large Employer - Aug 2012 Blue dots: Employees Red dots: Others 31 MeYou Health is a Healthways company Large Employer - April 2013 Blue dots: Employees Red dots: Others 32 MeYou Health is a Healthways company Large Employer - April 2013 Blue dots: Employees Red dots: Others Significant clustering among employees and between employees and others. 33 MeYou Health is a Healthways company A Different Approach 34 Improving Well-Being Well-Being is all the things that are important to us, what we think about and how we experience, our lives Community Social/ Emotional Physical Financial Career Key Levers Individuals ● Experts ● Social Connections 35 ● Environment ● Policy Innovation Through Collaboration Academic Partnerships MIT AgeLab Working to advance health education and support for an aging population Johns Hopkins University Unique research and innovation relationship with the schools of medicine, nursing and public health Pro-Change Behavior Systems Jointly developing leading approaches to improved behavior modification Strategic Partnerships Gallup-Healthways Well-Being Index Creating definitive measure of well-being through the Gallup-Healthways WellBeing Index Activate Networks Applying the science of social network mapping to population management techniques Wholly-Owned Subsidiaries MeYou Health The development of products and solutions at the intersection of mobile technology, social network science, gaming, and Well-Being improvement. Navvis Focused on health system strategy, leadership and performance to help healthcare leaders achieve success in a complex, ever-changing marketplace. Blue Zones Joint venture to scale population longevity interventions of permanent and semipermanent environmental changes Ascentia Comprehensive Physician-Directed Population Health solution. Outcomesbased processes, systems and tools designed by physicians, for physicians. 36 Technology Partnerships Hewlett-Packard Enhancing an already powerful platform with greater scalability and sustainable timely innovation at a lower cost RoundArch Deliver a unique, total digital experience for our Well-Being Improvement Solution that drives sustained engagement through web, mobile and social media Join the Movement Blue Zones Project™ The Blue Zones Project Builds upon the Work and Credibility of Dan Buettner and National Geographic Blue Zones is the creation of Dan Buettner, who in 2004 teamed up with National Geographic and hired the world’s best longevity researchers to identify pockets around the world where people lived measurably better. After identifying the world’s Blue Zones, Buettner and National Geographic took teams of scientists to each location to identify lifestyle characteristics that might explain longevity. • Healthways and Blue Zones have partnered exclusively to work with select communities and organizations to improve their well-being. • Implementing sustainable environmental changes that promote improved physical, social and emotional health. • Utilizing the Gallup-Healthways Well-Being Index to measure the impact and quantify the value 38 Blue Zones Ikaria, Greece 39 Common Principles: Blue Zones Power 9™ Move Naturally 1. Make daily physical activity an unavoidable part of your environment Right Outlook 2. Know your purpose 3. Downshift: Work less, slow down, take vacations Eat Wisely 4. Eat until 80% full 5. More veggies, less meat & processed food 6. Drink a glass of red wine each day Belong 7. Create a healthy social network 8. Connect/reconnect with religion 9. Prioritize family 40 Blue Zones Project Purpose Blue Zones Project™ is a community well-being improvement initiative designed to make healthy choices easier through semi-permanent and permanent changes in environment, policy and social networks. By helping people live longer, better communities can: Lower Healthcare Costs Improve Productivity & Performance 41 Great Place to Live, Work & Play + Increased Community Vitality Make Healthy Choices Easier 1. Engage Communities 2. Change where people live, work and play 42 42 3. Make healthy choices easy Unified Approach to Well-Being Improvement Measure Citizens + Healthcare Providers Government Restaurants Schools Grocery Stores Employers/ Organizations 43 1. 2. 3. 4. 5. 6. Life Evaluation Work Quality Basic Access Healthy Behavior Physical Health Emotional Health Vitality Compass (Longevity) Prototype: Albert Lea, Minnesota 44 Results from Albert Lea, Minnesota • 27% community participation • Planted 70 community gardens • Added 1.7 miles of walkways • Established “Walking School Buses” • Schools adopted 9 new policies • Changed restaurant menus • Participants reported weight loss of 2.9 lbs • Added 3.1 years of longevity per participant • City reported reduced medical costs • Employers reported absenteeism down by 20% 45 South Bay Los Angeles (Beach Cities) Key Selection Factors: • Readiness, Motivation and Leadership • Strong Partner for innovation with the Beach Cities Health District (BCHD) • A diverse and aging population (Silver Tsunami) • Opportunities to improve walkability, bikeability, emotional health • High Profile Media near Los Angeles 46 Highlights of Beach Cities Actions During the first two years of the Blue Zones Project: • The Beach Cities adopted bicycle master plans, “complete streets”, livability policies and smoking restrictions. • Thousands of residents pledged to complete at least one action to improve their well-being. • Dozens of local restaurants have taken steps to promote a healthier experience for patrons. • More than 150 local employers have committed to implement simple changes that increase employee well-being and create healthier work environments. • More than 5,500 students have been reached by school based strategies and programs like Walking School Bus” programs that encourage increased physical activity and social connection through chaperoned walks to school… and MindUP along with changes to the cafeterias, menus, policies, etc. Significant Change in Overall Wellbeing and Life Evaluation Since 2010, residents of the Beach Cities have seen their overall wellbeing improve at a rate that far exceeds what has been measured nationally or in the state of California. Life Evaluation is way up. Beach Cities Change Since 2010 U.S. Change Since 2010 CA Change Since 2010 OVERALL GHWBI COMPOSITE SCORE +3.0 0.0 +0.8 LIFE EVALUATION INDEX +8.3 +0.4 +1.7 Ladder Today +0.1 -0.1 +0.1 Ladder 5 Years From Now +0.3 +0.1 +0.1 % Thriving +8.2 +0.4 +1.1 % Suffering -0.3 0.0 -0.6 Change in Healthy Behaviors Key Metrics Beach Cities residents are exercising more and eating better than they were in 2010, and at a rate that considerably exceeds what is found in California generally. Beach Cities Change Since 2010 U.S. Change Since 2010 CA Change Since 2010 HEALTHY BEHAVIORS INDEX +3.7 +0.3 +1.1 % who don't smoke +3.6 0.0 +1.7 % who ate healthy all day “yesterday” +0.2 -1.1 -0.5 3+ days in the last week of 30+ minutes of exercise +5.6 +1.6 +1.4 5+ servings of fruits/veggies 4+ days in the last week +6.2 -0.3 0.7 49 Well-Being Jump by the Numbers! • $2.35M savings • 1,645 Fewer Obese • $6.97M savings • 3,000 fewer smokers Dramatic Well-Being Improvement Results! “The positive well-being trend in the Beach Cities is both authentic and impressive. The rate at which the community has improved since 2010 far surpasses what has been measured in the large majority of other communities nationwide, in California and in the greater Los Angeles metropolitan area. Given the timing of this progress, we believe the Blue Zones Project has been a strong driver of the Beach Cities success.” —Dan Witters, Principal at Gallup— Scale the Movement Across America 52 Working Together to Transform Iowa 53 Blue Zones Project Communities 18% (540,000) of the Population of Iowa (~3,000,000) City Cedar Falls Waterloo Mason City Spencer Cedar Rapids Muscatine Sioux City Marion Iowa City Oskaloosa Small (9) Population 39k 68k 28k 11k 126k 23k 83k 35k 69k 12k 46k 54 Iowa’s Well-Being Jump • Iowa’s Gallup-Healthways Well-Being Index jumped up from 16 to 9th out of 50 states • Iowa’s Work Environment Index ranking increased significantly from 23 to 4th • Iowans reported a big lift in the feeling that their community is getting better as a place to live • Iowans' Healthy Behavior Index improved with more residents reporting they’re eating 5 or more servings of fruits/vegetables 4+ times/week 55 Becoming a Blue Zones Community™ Community Assessment Leadership 1. 2. 3. 4. 5. 6. Readiness County Policy / Built Environment School Policy Employers & Worksites Restaurants Grocery Stores Citizen Engagement / Media Motivation Blue Zone Project Community Process Selection of Demonstration Sites Blueprint Implementation & Sustainability • Sites selected • Attend Blue Zones Institute™ • Participate in webinars • Staff hired/trained • Community focus groups • Local leadership oriented • Blueprint written & approved • Local committees formed 17 • Strategies and activities start Engagement Strategy Citizens Employers Awareness • Highlight Blue Zones Project benefits for individuals and community • Promote participation and sign ups Restaurants Pledge • Organizations and individuals from each sector understand and take their respective pledge • Everyone commits to completing the pledge Schools Grocery Participation • People and organizations progress steadily through their respective pledge actions toward certification 23 Policy Advocacy • Encourage and equip participating people and organizations to recruit others and encourage movement through this same process Blue Zones Project™ Certification 20% sign up and complete one pledge action 50% of top 20 employers designated Blue Zones Worksites™ 25% of locally owned restaurants designated Blue Zones Restaurants™ 25% of grocery stores designated Blue Zones Grocery Stores™ 25% of schools designated Blue Zones Schools™ Adopt recommended policies and complete recommended projects Closing Thoughts Improving Well-Being Well-Being is all the things that are important to us, what we think about and how we experience, our lives Community Social/ Emotional Physical Financial Career Key Levers Individuals ● Experts ● Social Connections 62 ● Environment ● Policy