A 5-year Development Plan
Transcription
A 5-year Development Plan
C o rsvelin adum bty An E co m n iD evp ltG w rh Sagy Update A 5-year Development Plan June 2009 Foreword The Tennessee Valley Authority selected Cumberland County to participate in a pilot program for community evaluation and planning. The initial workshop was held on March 16, 2004. A critical aspect of the program was gathering input from key business and community leaders. Elected officials representing Crab Orchard, Pleasant Hill, Crossville and Cumberland County as well as industry, education/training, agriculture, tourism, retail/trade and workforce development were included in this process. The final select group was limited to twenty-five participants; however a community survey was conducted in order to obtain information from the citizenry of the community. The final workshop was conducted in April of 2004. The process of compiling the information into an Economic Development Growth Strategy commenced at that point. The Economic Development Growth Strategy (EDGS) was developed in order to provide a comprehensive economic development guide for our cities and county for the next five year (2005-2009). A workshop was held with community leaders on March 20, 2009 to look at priority issues from the 2008 workshop and determine what issues still are considered priorities and any new priorities that need to be considered. The following issues for Cumberland County were selected and ranked accordingly: 1. 2. 3. 4. 5. Accommodating a high population growth rate in appropriate ways in infrastructure, housing, public safety, energy sources. Continue inward migration by maintaining Retire Tennessee Program and increased infrastructure focus using Downtown Main Street Master Plan. Improving the retention, support and expansion of existing businesses and industries: tourism, agribusiness, manufacturing, healthcare, financial services, including addressing the healthcare issues of funding for Medicare expenses and support of recruiting physicians. Provide stronger focus in local education arena for more technical workforce skills and maintaining strong partnerships between postsecondary programs Attraction of new manufacturing firms compatible with the existing economic base through a targeted marketing/recruitment program and continued expansion of industrial sites. Increase awareness and local support for small business development thru local incubator program and expansion of the local retail downtown revitalization in the Main Street area. 2 The EDGS, as a formal policy, seeks to build on existing economic strengths, tap under-utilized human, physical and financial resources, and identify and ameliorate any duplicate or superfluous constraints on development in order to improve the local economy. It represents a coordinated approach, which is sensitive to the needs and concerns of the private sector and to the community as a whole. It is also comprehensive in that it attempts to balance economic, social, and environmental considerations. In effect, the Economic Development Growth Strategy attempts to mobilize local resources in a concerted effort to establish a productive public-private partnership. Through this effort, the needs of existing businesses, future business/commercial ventures, and the citizenry can be achieved. The Economic Development Growth Strategy will serve as a guide for economic progress and involvement. Fine-tuning and adjustment of the strategy will be necessary as the new data is generated, as new conditions arise, and as tasks are completed. A strategic management system will also be promulgated for measuring the effectiveness of the program and assessing the progress for it. I. Introduction Crossville-Cumberland County is located in Middle-East Tennessee, central to seventy percent of the major markets in the United States. The city of Crossville has a population of 10,433 according to a special census conducted in 2006. The U.S. Census Bureau estimated its population at 11,268 in 2007. The population of Cumberland County reached a level of 46,802 in 2000 according to the U.S. Census Bureau. This was an increase of 12,006 or 34.7% from the 1990 level of 34,736. The U.S. Census Bureau now estimates the 2008 population at 53,590, an increase of 14.5% since 2000. This rapid growth was achieved primarily through net in-migration and was twice the comparable statewide growth rate of 16.7% from 1990-2000 and almost twice the estimated 9% statewide growth during the same period of 2000-2008. 3 Current Employment Bases: Cumberland County Employment Not Seasonally Adjusted 3,000 Mining / Construction 2,500 Manufacturing 2,000 Warehousing 1,500 Finance Healthcare/Social Asst. 1,000 Leisure and Hospitality 500 Retail Trade 0 1998 1999 2001 2002 2004 2005 2006 2007 2008 Cumberland County Business Patterns Industry 1998 1999 2001 2002 2004 2005 2006 2007 2008 Mining / Construction 1,120 1,150 1,370 1,940 1,180 1,140 1,230 1,200 1218 Manufacturing 2,710 2,760 2,620 2,490 480 1,870 1,750 490 1,950 1,840 460 2,050 2,180 460 2,200 2,360 2,370 720 450 2,490 2,430 2,380 771 460 2,610 2,450 2,410 775 480 2,710 2,260 2,280 1083 510 2,690 2,270 2011 862 366 2602 2150 2620 Warehousing Finance Health Care/Social Asst Leisure and Hospitality Retail Trade Prepared by the Tennessee Department of Labor and Workforce Development. 4 II. Where Are We? Inventory of Strengths and Weaknesses In analyzing Crossville and Cumberland County’s economic base, employment trends evidence the lack of manufacturing jobs since 1998. Year 2000 2001 2002 2003 2004 2005 2006 2007 2008 # of Manufacturing Employees 2,940 2,620 2,490 2,400 2,370 2,380 2,410 2,280 2,011 # of Warehouse Distribution Total (Warehouse Distribution is not included in the # of Manufacturing Employees from 2000 – 2003) + + + + + 720 771 775 1,083 862 =3,090 =3,151 =3,185 =3,363 =2,873 Net loss, past 8 years (# of Manufacturing Employees): 929 jobs NOTE: Warehouse/distribution centers are not included in the accepted definition of “manufacturing”. In terms of wages, benefits, and other criteria, this community believes that warehouse/distribution center jobs are comparable with manufacturing jobs and a desirable replacement for now and in the future. We plan to continue our focus on recruiting warehouse/distribution centers to enhance our economic base and create jobs. Community Attitude Toward Economic Development: All parties’ involved, local governments, private companies and area citizens, agree that we need to attract new firms which are compatible with our existing economic base, providing a favorable economic benefit/cost of government services ratio which will not detract from future economic growth. Equally important is the need to retain the jobs we have and encourage local firms to expand in Crossville and Cumberland County rather than other possible locations. The need for the creation of new jobs with the resulting new capital investments and local expenditures for goods and services is Crossville and Cumberland County’s top priority. 5 Analysis of Local Resources for Economic Development: Although willingness and desire are prerequisites for a successful development program, equally important are a community’s economic and locational attributes. Crossville and Cumberland County’s resources for economic development are more than adequate to produce the type of quality and diversified growth we are seeking. Locational factors such as sites, transportation modes, water and sewer capacity, power, natural gas, fiber optics, and support services are major selling points for our area. Human resources including over 2,580 (February 2009) people seeking employment, a large number of underemployed individuals, a good labor climate and quality educational and training opportunities add to our competitive edge. Quality of workforce can be determined by a mail survey conducted to a sample of employers and management to ascertain quality of workforce from their perspective. The results to the question, “What is you assessment of your employees with respect to their productivity and general attitude” are summarized. About 84 percent of the responding employers consider their employees’ productivity good or excellent and over 86 percent of the respondents responded that their employees’ attitude is good to excellent. It is, thus, apparent that the current employers are generally satisfied with the quality of their workforce. Community factors such as an excellent quality of life, our health care facilities, financial assets and a cost of living which is 10 – 20% lower than the national average provide us with ample proof that the area is indeed the place to live and conduct business. Specific Advantages of Crossville and Cumberland County: Different types of employers will have varying locational requirements and will place different degrees of priority on these factors. Specific advantages are: 1. Availability of industrial and commercial sites. 2. Geographic proximity to seventy percent of the major markets in the United States. 3. Location along Interstate 40, one of the most highly traveled interstates in the United States. 4. 42,789 individuals were provided assistance by the various departments at the Career Center in Crossville. Education, training as well as job placement are 6 only a few of the services provided by the Tennessee Department of Labor and Workforce Development. 5. Among communities with the lowest cost of living in Tennessee. 6. Able to draw on support services from nearby MSA’s (Knoxville and Nashville) without experiencing the socio-economic problems inherent to larger cities. 7. Five institutions of higher learning in or near Cumberland County i.e. The Cumberland County Higher Education Center, a cooperative effort of Roane State Community College and Tennessee Technological University. The Center also provides classroom space for Trevecca Nazarene University. Main campuses for The University of Tennessee at Knoxville, Tennessee Technology University, Roane State Community College, and Pellissippi State Community College are all within an hour’s drive. 8. Pro business attitude of City and County officials. Cumberland County is blessed with a number of governmental entities, organizations and sub-organizations that provide, enhance, promote and develop various aspects of economic development for our community. • Cumberland County – The county government provides funding for the Cumberland County School System and, through the County Mayor, works with local, state, and federal agencies for workforce development, highways, trails and parks, infrastructure needs, industrial development, tourism promotion, retiree recruitment, library services, solid waste management, county-wide communication networks, emergency services, and other county services necessary to create an atmosphere enticing to new industries and businesses. • City of Crossville – As the county seat, the City is the economic engine that provides infrastructure and other governmental services necessary to create a thriving and growing community. The City has been the primary entity during the past 20 years for obtaining industrial land and building industrial speculation buildings. • Crossville-Cumberland County Chamber of Commerce – The Chamber’s mission is to promote the professional organization, the industry it serves and performance of its members, and to assist members in the safe and successful execution of operations nationwide and internationally. • Convention and Visitor’s Bureau – An association of businesses, individuals and organizations dedicated to promoting tourism in our community, the CVB and its members are committed to developing and supporting the tourism industry by marketing our area to the traveling public. 7 • Economic Development Board – As part of the Crossville-Cumberland County Chamber of Commerce, the EDB encourages the acquisition of carefully selected employers and continues to offer a healthy environment for existing industry as part of the total and orderly growth of the Crossville-Cumberland County area. • Joint Economic and Community Development Board – This board, created under PC 1101, is the coordinating committee for the Three Star Program as well as its purpose under state law to “foster communication among governmental entities, industry, and private citizens on economic and community development.” They are also responsible for development of the Crossville and Cumberland County Economic Development Growth Strategy. • City of Crossville Public Building Authority – The PBA was established primarily to lend funds to Tennessee municipal corporations, including cities, counties and utility districts. • Cumberland County Planning Commission – The CCPC covers all areas in Cumberland County outside the urban growth boundaries of Crossville and Pleasant Hill. • Crossville Regional Planning Commission – The CRPC covers all areas within the Urban Growth Boundary of the City of Crossville. • Pleasant Hill Planning Commission – The PHPC covers the corporate limits of the Town of Pleasant Hill. • Crossville Housing Authority – CHA serves low-income families, striving to provide safe and sanitary housing that is affordable, to promote the economic well-being of their clients by providing stable housing without discrimination. • Downtown Crossville, Inc. – DCI serves as a volunteer organization with the mission to strengthen and broaden the economic base of downtown through a variety of programs. They are the driving force behind the revitalization and streetscape improvement project currently underway. • Traffic Planning Task Force – This task force has been created by Crossville from persons residing in the areas throughout the County to provide input in transportation and traffic planning for Crossville. • Industrial Development Board – The focus of this board is the issuance of industrial bonds and approval of payment-in-lieu-of-tax agreements. • Health and Educational Facilities Board – The focus of this board is the issuance of bonds for heath-care providers. 8 Specific Barriers to Growth: After reviewing Crossville and Cumberland County’s economic development posture, it is possible to identify certain barriers that hamper the area’s ability to attract certain potential investors: 1. 2. 3. 4. Actual or perceived deficiencies in shopping and service facilities (example: restaurants) Lack of a strong retail magnet (department store) to serve as an anchor for retail trade business. Past inability of community to utilize resources of its institutions of higher learning and vice versa, to develop programs, provide assistance and solve problems. Absence of skilled labor for high tech companies. 9 III. Where Should We Be Going? Community Desires: Industries to be singled out for community development efforts were chosen based on the following criteria: 1. Industries which would provide dependable and long-term sources of employment for local residents with wages higher than the current average, and create a demand for a workforce with higher skill levels; 2. Industries which manufacture durable goods and products, i.e. automotive supply, manufacturers, assemblers, and warehouse/distribution; 3. Industries with a better-than-average prospect for future growth and expansion as a result of either a growth in consumer demand or ties to growing regional business. Economic development and specifically manufacturing development are fast changing ventures and the need to constantly evaluate goals is evident. Cumberland County has an abundance of unskilled to semi-skilled labor. It is desirable to encourage employees to become more skillful, thus enabling them to earn higher wages. But, local industry will solve this problem along with employees as fewer people are needed to produce products. Those who remain will, by necessity, be the “more trainable” employees until the education and skill levels of area citizens rise by evolving naturally. Our needs are currently for companies who employ unskilled to semiskilled persons with training programs provided locally to improve the skill levels. With Tennessee having become a leader in the automotive industry and with the major automotive manufacturing facilities mandating just-in-time deliveries, a logical approach to recruitment is to attract automotive suppliers. A new approach to industrial, commercial and tourist development is included in a later chapter of this report. Locational Analysis: After evaluating targeted industries, this study concludes that three industrial related groups can be decided upon immediately and the necessary investment profiles prepared to accelerate economic development efforts in Crossville and Cumberland County. 10 1. Automotive suppliers to recruit spin-off companies addressing Nissan, Saturn, GM, Ford, Ford Truck, and Toyota. 2. Warehouse-distribution and assembly facilities. Foreign Trade zone makes this a logical target. 3. Due to our proximity to the technology corridor of Oak Ridge, this should be evaluated for a long-term approach. Although Cumberland County’s labor force does not fit the high-tech mold, it is possible that we might attract in-process operations. Sub-zone to Knoxville How Do We Get There? Alternatives for Attracting and Supporting New Industry: The following recommendations are designed to overcome barriers to growth or to offer new approaches to attracting new companies into our community. A. Fully 85% of the prospects that consider Cumberland County as a production location prefer immediately available buildings to raw industrial sites. A complete inventory is maintained at the Chamber office. B. Continue plans for the Plateau Partnership Park to establish an industrial park in the area around the City of Rockwood Airport along with Morgan and Roane Counties. The Plateau Partnership Park will include approximately 300 acres adjacent to the Rockwood airport and another 780 acres south of the Westel Exit off Interstate 40, approximately three miles from the airport. Certificate of Need and Public Purpose and Necessity have been approved. Water, sewer, and natural gas lines are under design. Agency responsible: Cumberland County. (Priority #4 at 2009 Strategic Planning Workshop) C. Continue development of the Cumberland Business Incubator, a regional project that includes Tennessee Technological University, Roane State Community College, Tennessee Technology Center in Crossville, Cumberland County, Cumberland County Board of Education, and the City of Crossville. CBI is a traditional program-based business incubator that will be located on the campus of Roane State Community College in Crossville. Tenants will be housed in a 10,000 s.f. facility that is currently in design and is proposed to include several tenant spaces, two wet labs, and a central business center. Advisory partners in the CBI include Technology 2020, the Holston Business Center, the University of Tennessee Research and Education Center, and the Oak Ridge National Laboratory. Both the City of Crossville and Cumberland county have allocated $250,000 each as match money for a pending Economic Development Agency grant. The hoped for end result of this process is to foster more entrepreneurial thinking in our community and region. Agency responsible: Cumberland County (Priority #5 at 2009 Strategic Planning Workshop) 11 D. Continue planning Chestnut Hill Industrial Park consisting of 210+ acres. Agency responsible: City of Crossville (Priority #5 at 2009 Strategic Planning Workshop) E. The EDGS mandates the development and maintenance of an information library, match-market surveys, prepare community demographic and statistical profiles, research prospects via trade and business publications, prepare special purpose correspondence and reports, coordinate activities with other research agencies, develop and manage a computerized database and website. Project completed. Agency responsible: Chamber of Commerce. F. Continue to work in conjunction with TVA as to the types and volumes of raw materials and component parts purchased by local industries. Such an analysis would be useful in helping existing and potential new industries identify the most desirable sources. Agency responsible: Chamber of Commerce. (Priority #4 at 2009 Strategic Planning Workshop) G. A FAM (Familiarization) Tour should be staged this year and each year thereafter to bring people to Crossville and Cumberland County who serve as screening agencies or receptors of industrial prospects. The (one day) information project would acquaint people from the Tennessee Department of Economic and Community Development, TVA and select real estate and consulting firms with our areas attributes. Agency responsible: Chamber of Commerce. H. Efforts continue toward bringing together larger purchases of goods and services in the community with local wholesalers, contractors and others who own or operate business in our community, to increase, if possible, the amount of these goods and services bought locally. This can be done by investing in monthly manager/plant meetings, website/intranet highlighting RFQ’s (Request for Quotation), job opportunities, trade events and trainings. Agency responsible: Chamber of Commerce. As previously stated in this report, existing industry accounts for 70-85% of all new manufacturing jobs created within a community. An existing company’s expansion is far more valuable than a new company moving in. Continual efforts are made to foster the growth of local industry. (Priority #2 at 2009 Strategic Planning Workshop) A. Continued contact between leaders of local industry and economic development. Frequency of event: Quarterly, if not more frequently. Agency responsible: Chamber of Commerce. B. Industry Appreciation Dinner and Awards Ceremony. Annual. Agency responsible: Chamber of Commerce. C. Managers’ Organization comprised of local plant managers and their representatives. Frequency of event: Quarterly. Agency Responsible: Chamber of Commerce. Frequency of event: 12 Any and all recommendations presented in the following EDGS should reflect this fact. A. Written information on available local, state and federal assistance programs as well as any inducements or incentives for expansion should be developed, updated and provided to existing manufacturers. The Economic Development Board of Cumberland County (Bond Board) should approve the incentive guidelines. Project completed. Agencies responsible: Chamber of Commerce, Economic Development Board of Cumberland County. Education: The Cumberland County Board of Education and Director of Schools have formulated a Strategic Plan to improve many aspects of the public school system from brick and mortar facility needs to community relations. Highlights of this plan relating to economic developments include the following: A. To provide stronger focus in local education for more technical workforce skills/development (Priority #1 at 2007 Strategic Planning Workshop) 1. To provide an Alternative Education Program for at-risk students • Strategy: Provide an Adult High School for students age 16-17 • Method of progress: Build facility to accommodate approximately 200 students. Identify students at risk of not graduating (16 and 17 year old students with fewer than 10 of the required 27 credits to graduate). Develop curriculum rich in technology so that graduating students will possess the skills needed for work. Identify 20 required credits for graduation. Set a flex schedule from 6:00 a.m. to 7:00 p.m. to meet individual needs of students. • Results: Track graduation rate • Projected date of completion: Will begin August 2007 and continue ongoing 2. To increase Career and Technical Education (CTE) program • Strategy: Provide CTE courses at the elementary level. • Method of progress: Implement pilot program at Stone Elementary and Martin Elementary for grades 6, 7, and 8. Foundations of Technology and Teen Living. • Results: Track graduation rate • Results: All 6-8th grade students were able to rotate through the Teen Living and Foundations in Technology courses in the two pilot schools and will continue to do so next year. Feedback from the students, teachers, observers and parents has been extremely positive. 13 • • • • • • • • Expansion into two more elementary schools will be implemented for the next school year at Brown and Crab Orchard Elementary Schools. All 6-8th grade students were able to rotate through the Teen Living course at Martin, Brown, Crab Orchard, Pine View, and Stone Elementary schools. This program will be expanded to Homestead Elementary and North Elementary for the 2009-10 school year. Feedback this year from all stakeholders has been extremely positive with requests for expansion in all elementary schools. All 6-8th students in Brown, Crab Orchard, and Stone Elementary schools rotated through Foundations of Technology. Feedback has also been very positive from the stakeholders particularly to the reinforcement of math and science skills offered there. The Technology Engineering Programs of Study have been redesigned at the state level and will be offered again to students at Brown, Crab Orchard, and Stone. The program will be reintroduced to Martin and expanded to Homestead and North Cumberland Elementary Schools. Strategy: Provide Personal Academic and Career Excellence (PACE) to all freshmen. Method of progress: Apply for federal grant, train teachers Results: Track student progress Results: Initiation of this course into the Freshman Academy was postponed until the school year 1009-2010 to allow for the final course standards to be finalized and the use of Career Management Success (CMS) was continued. Information from the state DOE indicates that CMS will be moved to the middle grades for the 2009-2010 school year ore eliminated from the curriculum. With he new requirement for Personal Finance and the Final PACE curriculum implementation, consideration will be given to allowing freshmen to choose between PACE and JROTC as a Freshman Academy course to improve promotion rates. Results: The implementation of Personal Academic and Career Excellence has been postponed until the 2010-11 school year due to scheduling and personnel constraints. The curriculum and the feasibility of implementation will be reexamined in the spring of 2010 to determine the course of action. Career Connections will be introduced in the 2009-10 school year. This will replace Career Management Success, which was eliminated for the coming year. Personal, academic, and career standards will be addressed through Family and Consumer Science, Personal Finance, Career Connections, and JROTC. Strategy: Provide Contextual Academic Courses at the high school level (Biology for Technology, Communication for Life, Principles of Technology I&II, Technical Math, Technical Algebra, Technical Geometry) 14 • • • • • • • Method of Progress: Identify Courses, identify teachers, 5 day staff development. Results: CCHS did send teachers to training for contextual academics. Classes in Biology for Technology, Technical Math and Technical Algebra provided excellent instruction and opportunities for students. An overall increase in student achievement and resulting course completion is expected and appears to occurring. Final measure will be available with the release of the 2008 TDOE Report Card. Results: 2008 TDOE shows gains in Biology 1 with high course completion in Biology for Technology. Student enrollment was low in Technical Math and Algebra. Gains were not indicated in Algebra 1 testing, but positive course completion was reported. With the increased enrollment at CCHS in Technical Math and Algebra and Geometry, it is expected to make a positive impact in student achievement. Additional teachers were trained and Technical Algebra and Technical Geometry were expanded into Stone Memorial High School for the 2008-09 school year and additional sections will be offered in 2009-10. Final measure will be through the 2009 TDOE report card. Strategy: Provide career and technical assistance through the School Counselor to work as a resource through Career and Technical Education program and workforce. Method of progress: Career assessment, career awareness and articulation with the addition of the Career Counselor. Overall assistance with coordination of student scheduling and the rollout of Career Clusters and Programs of Study has provided an increase in student work based learning opportunities. Combined with the student recognition programs, employment offerings and placements have improved. This year’s follow-up report will be conducted and will provide measurable data when completed in fall of 2008. Results: The comparative analysis fro graduation rates in Cumberland County according to the TDOE Report Card is: System rate = 76.5% CTE Completers = 93.96% Results: In collaboration between the CTE faculty and Middle Schools Counselors, Cumberland County’s 8th grade students participated in a Career Exploration program. This program included four units: Career assessment (Tennessee College and Career Planning System), Programs of Study classroom presentation, high school tour, and a career exploration fair. Eighth grade students are showing an increased awareness of the link between school, post-education opportunities, and the world of work when choosing their Programs of Study and completing the 6-year plans. Assessment for these students, as well as the 2008-09 ninth grades, will be ongoing as the students progress through high school and post secondary placements have been conducted. 15 B. Dual Enrollment opportunities for 11th and 12th grade students have been expanded, and not limited to Health Science and Business. Contacts will continue with TTC, TTU, Roane State, Embry-Riddle, and other post-secondary institutions to further those opportunities in all areas. Access to a Career Development Facilitator is available to all students through consultation with school counselors, CTE faculty and staff, and individuals as requested. Analysis from the 2008 TDOE Report Card are as follows: o Graduation rates: System–80.6% CTE Completers–95.68% Create business partners • Strategy: Invite businesses to participate in school programs. • Measure of progress: Analyze and increase the list of businesses involved: match businesses with individual schools/projects. • Result: One student received a new truck for an attendance incentive: other students received NIKE products for attendance: businesses provided clothing, shoes and money for students in need. • Projected date of completion: ongoing • Advisory panels have been formed for some time for each of the program areas in the Career and Technical Departments. These panels are comprised of members of the business community, industries, and other local professionals who provide resources to the CTE teachers providing information in the labor market, updates within the career field, job shadowing opportunities, and other services and support as requested. The Cumberland County Chamber of Commerce, other local businesses, Tennessee Technological Center at Crossville, and Roane State Community College in conjunction with the CTE department will be sponsoring a Career Exploration Fair. This event will provide a dual educational experience. Cumberland County’s 8th grade students will have the opportunity to explore the link between school and work along with the expectations of local businesses and industries. Local businesses and industries as exhibitors will become acquainted with the Tennessee Diploma Project that includes new high school graduation requirements, career clusters, and programs of study. • Results: Coordinated School Health (CSH) obtained local business partners in collaborative efforts in having fresh fruits, fresh vegetables and bottled water donated to our students and staff. • CSH also obtained a local partnership with various health and wellness facilities in offering free passes for staff to attend the gym at no charge. • Collaboration with the UT Extension office in provided numerous health and nutrition curriculums and staff training for PE teachers, PreK teachers, 4th grade teachers. 16 C. Recognition of Employees • Strategy: Celebrate Teachers of the Year; Celebrate Bus Driver Appreciation; Celebrate new hires; Celebrate Tenure; celebrate retirements; spotlight achievements. • Measure of progress: Teacher of the Year Banquet; Retirement Reception; Recognition of New Employees; Tenure Teacher Reception; Recognition of recipients of awards and achievements. • Result: Ongoing. • Projected date of completion: ongoing. Strategy: CSH Family Fun Run and 5Kevents -- Public recognition for staff and students for health and nutrition; • Featuring as a SPOTLIGHT at monthly board meeting s and school site monthly staff meetings. • Recognition of school nurses, Lion’s Club and emergency personnel volunteers at BOE meetings and school sites. Press releases sent to local newspaper. Develop and Maintain website • Strategy: Work with TC and BOE to design website. • Measure of progress: Web address with appropriate links; web components designated by staff and BOE. • Result: Update monthly. • Projected date of completion: ongoing. • Added and updated Coordinated School health Page and resource information to include insurance such as CoverKids, monthly newsletters for age appropriate levels, etc. Features school nurses and CSH modules. • Added and updated Pre-K site, features each pre-k classroom at each school, keeping parents informed and providing general information about the program. Teacher Recruitment • Strategy: Develop teacher recruitment team; design and order folders for the Cumberland County School System; collect information on Cumberland County for said folders; design and order banner/table cover. • Measure of progress: Attend teacher recruitment fairs; collect applications. • Result: Continue participation in teacher recruitment fairs. • Projected date of completion: ongoing Use resources to predict student population shifts and rezone accordingly • Strategy: Use the electronic mapping system to locate students per household; build schools as needed; rezone as population shifts, plan for needed expansion; protect grade span configuration according to research. • D. E. F. 17 Hold pre-registration for Pre-K and Kindergarten in an all day event to accommodate parents work schedule. This allows planning of placement for classrooms and teachers accordingly • Measure of progress: Plans are initiated to purchase land for new school north of Crossville (between North Cumberland and Pleasant Hill Elementary); renovation of Pleasant Hill’s old building. • Result: Plan for future needs determined. • Projected date of completion: August 2009 Attain system-wide Southern Association of Colleges and Schools (SACS) accreditation • Strategy: Stay in contact with SACS consultants; keep updated list of standards; recommend budget to meet standards; monitor timeline for schools. • Measure of progress: All eleven (11) schools have completed accreditation (Cumberland County High School; Stone Memorial High School, Martin Elementary School; North Elementary School; Stone Elementary School; Homestead Elementary School; Pleasant Hill Elementary School; South Elementary School; Brown Elementary School; Crab Orchard Elementary School, Pineview Elementary School). • Result: Maintain accreditation. • Projected date of completion: ongoing. Implement Junior Reserve Officers’ Training Corps (JROTC) at both high schools • Strategy: Provide facility; provide funding for program facilitator. • Measure of progress: Project approved and funded; implemented at Cumberland County High School 2005 and at Stone Memorial High School in August 2007. • Result: Monitor success of program; track interest in the program. • Projected date of completion: ongoing. Meet No Child Left Behind (NCLB) goals • Strategy: Identify areas of needed improvement; increase focus on targeted areas in subject and subgroups. • Measure of progress: Achievement gap exists between SWD and SWOD in Math and Language Arts. • Result: Focus on low performing subgroups per subject to make sure they meet AYP. • Projected date of completion: ongoing. Improve writing skills • Strategies: Implement Writing Across the Curriculum; train teachers and principals on holistic scoring; create county-wide rubrics. • Measure of progress: Teachers and principals have completed training on holistic scoring; county-wide writing rubric is nearing completion. • G. H. I. J. 18 Result: Writing rubric will be implemented; track writing assessment scores for improvement. • Projected date of completion: ongoing. Offer Advanced Placement (AP) courses at Cumberland County High School and Stone Memorial High School • Strategy: Train existing teachers to teach AP courses. • Measure of progress: Interest and support from community to implement AP courses at CCHS. • Result: Track progress of initiating AP courses. • Projected date of completion: ongoing. Align the curriculum • Strategy: Develop curriculum committees; create a timeline for each subject; inform each faculty member of the plans per subject; use the Blueprint for Learning as a guide. • Measure of progress: Align two core subjects each school year; Character Education is aligned the first year; Math is aligned the second year; Reading is aligned the third year • Result: Implement an aligned curriculum. • Projected date of completion: ongoing. Have a plan to implement Preschool Programs • Strategy: Study facilities for readiness and space; follow state guidelines for funding; analyze new state funding formulas for preschool. • Measure of progress: Pre-K classes have been established as follows: o Pleasant Hill – 1 class o Pineview – 1 class o South Cumberland – 2 classes o Brown – 1 class o Crab Orchard – 1 class o Martin – 1 class o Homestead – 2 classes • Result: Implement preschool programs. • Projected date of completion: ongoing. Provide special positions as requested per school • Strategy: Use local, federal, and grant funds to provide literacy leaders at all schools as requested; provide peer mediators as requested; provide 100 day contracts as needed. • Method of progress: All elementary schools have one-half day literacy leaders • Result: Maintain academic requests from principals. • Projected date of completion: ongoing. • K. L. M. N. 19 O. Provide academic programs to enhance, support, and supplement the curriculum • Strategy: Provide credit recovery programs and Summer School Programs as needed at both high schools. • Strategy: KinderPrep programs at each elementary school for rising Kindergarten students each summer. • Strategy: Summer enrichment staff development training provided locally by both expert teachers and guest facilitators for optional days of in service training on a multitude of academic subjects such as Literacy, Science, Math, etc. • Method of progress: Credit recovery has begun in English IV, Biology, History, Government, Algebra I, and study skills. • Result: Track the graduation rate for improvements as a result of credit recovery and Summer School. Summer School began at Cumberland County High School in summer 2005 and Stone Memorial High School in 2007. • Projected date of completion: ongoing. P. Addressing the Drop-out Rate 1. Provide academic programs to enhance, support, and supplement the curriculum • Strategy: Provide credit recovery programs and summer school programs as needed. • Method of progress: Seven elementary schools currently have a before- and after-school tutorial program, students are bused home. Seven elementary schools currently have a remedial and enrichment summer school program, transportation is provided. Both high schools have a credit recovery program for English, Biology, History, Government, and Algebra. Summer school program will be offered in June for credit recovery for graduating seniors. • Result: Track the progress of participating students in the upcoming school year. Track the graduation rate for improvements as a result of credit recovery and summer school. • Projected date of completion: ongoing 2. Develop Ninth Grade Academy to indoctrinate students into a culture of rigor and high expectations through earning credits, end of course test, and exit exams. • Strategy: Develop strong faculty teams to provide personalized monitoring of incoming 9th graders; develop strong faculty/student relationships during the ninth grade year. • Method of progress: Identify teachers for 9th grade academy; establish facility; develop schedule • Result: Track promotion of 9th grade students to 10th grade; compare attendance rates; compare Gateway and End of Course grades; track student participation in extra curricular activities. • Projected date of completion: ongoing 20 Q. Addressing School Safety and Security Provide training to school personnel in emergency procedures, evacuation drills and ensuring security at all school sites. • Strategy- Provide a school emergency management and safety coordinator to collaborate with local emergency officials and the schools in order to enhance communication and response rate at all schools. (see chart below) This chart illustrates the goals of this project, phases, and indicators of success: GOAL PHASE Goal 1: Create an All infrastructure that will phases continue to function to support a sustainable Divisionwide emergency management plan INDICATORS OF SUCCESS four • • • • Goal 2: Create a Preparedproactive “all ness hazards” emergency management plan that will be continuously evaluated and improved • • • • • • 12 monthly meetings will be attended by 80% of district and community team members Steering committee members will create subcommittees to address specific needs as identified to meet goals and objectives Completion of NIMS and ICS training Implementation and adoption of policies and procedures of the NIMS and ICS structure Consistently and constantly evaluate emergency plans for every school Plans completed and actively practiced by the end of the funding period as evidenced by: Required monthly reports by principals Specific, written plans to ensure the safety of students with special needs based upon their individual needs. Administrative policies in place Evaluation developed by external evaluator to monitor actions taken to meet the on-going needs Development of a comprehensive infectious disease and food defense plan that includes 4 phases of emergency management with community partners 21 Goal 3: Strengthen Prepared-ness; • and improve our Response readiness capabilities • by practicing more realistic drills • • • Goal 4: Empower Prepared-ness; • school and Response; community Recovery responders to • implement and • sustain the plan Goal 5: Improve Prevention; • communication and Prepared-ness; • security in our Response buildings and buses • Goal 6:Provide Response and • training to empower Recovery staff to facilitate recovery • • • Use community partners to evaluate drills to improve response times and performance Conduct drills at more varied times and situations to prepare for all likely scenarios Conduct lockdown and shelter-in-place drills Involve special needs students in drills to better evaluate and address their specific needs Provide necessary supplies for emergency kits, shelter in place for chemical disaster; Evaluation of training and required drills showing improvement in staff knowledge, skill, and response time to drills Written procedures in place Coordination and integration of district Emergency Plan with local, state, and federal emergency providers Completed lists of emergency contacts Documentation of monthly reminders regarding infectious disease control Radios procured and in use by staff Training of all staff to respond appropriately to grief and trauma needs Ensures drills are conducted and seeks improvement enhances communication and collaboration between local emergency agencies and our schools provides training of school personnel in emergency procedures Workforce Development: Cumberland County is projected to have a stable population growth over the next two decades. Our county has an ample supply of labor that includes a substantial number of residents who commute to Cumberland County for work. About half the Cumberland County graduates over the past five (5) years have been absorbed into the workforce due to new and expanding projects. As Retail Trade, Health Care and Social Assistance and Manufacturing continue to be the leading employers in Cumberland County, we find that the employers are being more 22 selective in their hiring by requiring the labor force to have a high school or equivalence diploma. The two primary industry targets are Healthcare and Advanced Manufacturing. Additional demand occupation and growing/sustaining industries that will continue to garner focus from the Crossville/Cumberland County Economic Development Growth Strategy include transportation and related distribution/warehousing *including truck driving and diesel mechanics). • Healthcare The healthcare industry is a growing industry in much of the United States. This is primarily driven by the need to provide services to the growing baby boomer population. In Cumberland County, the robust retirement communities have made the need even greater for a growing healthcare industry to support the growing baby boomer population. A new expansion in the healthcare facility and new factories being constructed in the county has had a positive impact on our job seekers. Labor market information provided through the Tennessee Department of Labor and Workforce Development’s The Source indicates the following: Healthcare is the second largest growing employer category in LWIA4 with the faster growing health care occupations being RN, EMT, Paramedics, Aides, and Orderlies. Many of the fastest growing occupations in LWIA4 are ones that would support the healthcare industry including office clerks, cashiers, bookkeepers, customer service representatives, and janitors/cleaners. Healthcare employment offers the opportunity for self-sufficient employment in Cumberland County as noted by the following information: 2007 Registered Nurses Wage: Enter-$20.30; Median-$23.93; Experienced-$28.62 Registered Nurses employment is expected to grow 2.7% from 2004-2014 which is 1% faster than job growth in total 2007 LPN Hourly Wage: Enter-$12.66; Median-$14.93; Experienced-$16.17 2007 Medical Assistants Hourly Wage: Entry-$10.18; Median-$12.18; Experienced$13.46 When these retirees age, their healthcare needs grow and change and the healthcare industry in Cumberland County needs to grow and change too. 23 • Advanced Manufacturing The manufacturing industry is on the decline in Cumberland County. However, the advanced manufacturing sector is a growing sector in Cumberland and surrounding counties. Additionally, the advanced manufacturing sector is gaining growing importance on a national level. The Governor’s Job Cabinet’s FastTrack Initiatives have also shown solid support of the advanced manufacturing industry in LWIA4 through proposals to companies such as Omega, Denso, Great Dane, Samlip, and others. However, the Tennessee Department of Labor and Workforce Development’s The Source does provide the following data to support this discussion: The manufacturing industry is the largest employer in LWIA4 Manufacturing Industry, office clerks, bookkeepers, customer service reps, maintenance. Many of the fastest growing occupations in LWIA4 are in support of the repairers, janitors/cleaners, sales reps, truck drivers, and HVAC workers Many advanced manufacturing job in LWIA4 pay higher than across the state and continue to grow at or near overall state occupations growth rates. The Department of Labor and Workforce Development is offering a free GED official practice test to all students that qualify. Students who have a 75% or better score will receive a voucher to take the GED test for free. The hope is to continue the FREE GED by working with the community to sponsor those customers with a 75% or better score. The Adult Basic Education TABE test given at the Career Center provides employers with reading and math level of the applicant. Tennessee Technology Center The Tennessee Technology Center at Crossville is fully accredited by the Council on Occupational Education. It is governed by the Tennessee Board of Regents and is approved for veteran’s training. The mission of TTCU is to serve as the premier provider for workforce development in our service area. 24 • • • The Center fulfills the mission by: Providing competency-based training of the highest quality that will qualify individuals for employment and/or advancement in jobs. Providing high quality training and retraining of employed workers. Providing high quality training that is economical and accessible to residents of the service area, thereby contributing to economic and community development of the communities we serve. Enrollment Statistics for 2007-2008 There are five categories of students enrolled at this school: 1. Full-time day students—Students who are preparing for employment in a given occupation. They enroll on ground and on-line. 2. Part-time night school students—Students who are employed during the day and are learning new skills for their present job or preparing to make a career change. 3. Specialized Contract Training for Business and Industry – These are customized classes to meet an individual company’s specific training needs. 4. High School Students—These are focused Cumberland County High School 11th and 12th grade students enrolled in the day programs for a half day. Our young people are given the opportunity to get a head start on a career. High school students enroll at no cost to themselves. Over the years, several CCHS students completed the TTC program and graduated from CCHS at the same time. Many used TTC as a good foundation or prerequisite to college courses. 5. Adult Basic Education Students—Out of school adults needing to improve their basic reading, math and communication with the goal of earning their GED. Enrollment for 2007-2008: Full Time Students: Part Time Students: Special Contract Students: High School Students: Adult Education Online TOTAL: 537 182 0 158 272 18 1,167 Placement: Placement statistics are maintained on full time day students. In 2007-2008, there were 185 graduates from the 14 programs. The majority of these graduates found employment with 72% of them employed in the occupation for which they were trained. This is 4% less than the previous year and may be attributed to the local unemployment rate currently in excess of 10%. Even though approximately 60% of our graduates are Cumberland County residents, most of the others consider Cumberland County their primary source for employment. 25 Current Enrollment (Spring 2009): Day Students: 319 Night Students: 99 Special Contract Students: 0 High School Students 82 Adult Education 70 Online 10 TOTAL: 580 Adult Education: TTC contracts with the Tennessee Department of Labor to deliver adult basic education training for Cumberland County. This excellent partnership allows TTC the opportunity to have these individuals on its campus as they master their academic studies. Our hope is that they will become comfortable in our adult setting, and after earning their equivalency diploma, be ready to begin their technical training with us. We feel that this merger prevents many young adults from our community from “falling between the cracks.” After all, workforce development is what we do. Implementation of the Building Construction Technology Program: (Priorities #1 and #3 at 2009 Strategic Planning Workshop) The first year of the Building Construction Technology (BCT) program has proven successful. The program opened with 5 students and has grown to 14 as of April 2009. The “skills lab” house project undertaken by the BCT class is near completion and will be sold at public auction in May 2009. Proceeds are projected to cover the cost of materials for the next house project which will begin in July 2009. TTCC Goals for 2008-2009: 1. Sell the Building Construction Tech (BCT) house and use the proceeds to build a second “skills lab” house project on-site at the TTCC 2. Modify the BCT curriculum to encompass a masonry component. 3. Include an exit point in the BCT curriculum for “green technology training” for weatherization technicians and home energy raters. 4. Secure economic stimulus funds to offer night programs in Business Systems Technology, Welding and HVAC. 26 5. Increase dual enrollment of all high school students including at-risk, special populations and non-traditional high school students at Tennessee Technology Center especially in the new program area of Building Construction Technology. 6. Review, revise and develop, where applicable, articulation agreements with secondary partners and standardize the process for articulation with secondary partners. Each year approximately 1,200-1,500 individuals take part in one or more training opportunities offered at the Tennessee Technology Center. Citizens in our school’s service area continue to strive to better educate themselves in an effort to be more employable or to improve their station in life in the local workforce. TTCC has a website at www.ttcc.edu. Agriculture: Goals/Actions: Programs planned and/or conducted by the University of Tennessee Extension Office in Cumberland County - 2005 - 2009 Adult Agriculture & Resource Development Master Gardener Program - Trainee development program - Annual Spring Flower and Garden Show - Development of area Teaching & Research Garden - Obed River Park Arboretum - Continual on-going community service projects - Weekly lawn and garden news articles - Speakers Bureau - Community Educational Clinics - Fall Gardeners Festival - Discover Garden - Favorite Plants of the Plateau CD Cumberland County Livestock Producers Association - Regular monthly educational meetings for area beef producers - Master Beef Producer College - Participation in the Upper Cumberland Beef Marketing Alliance - Annual Cumberland County Livestock Producers Banquet - Spring / Fall UT Bull & Replacement Heifer Sales Upper Cumberland Goat Association - Monthly meetings - Annual “Goat Days” Field Day / Show / Sale - Educational seminars 27 Cumberland County Fair - Adult and youth livestock exhibits… beef, horse, poultry, rabbit, sheep, and swine - Adult and youth fruit and vegetable exhibits Field Crops - Annual educational meetings for Snap Bean Growers regarding food safety and “Best Management Practices” - Field crop variety test plots - Private Applicators Training Steak and Potatoes Field Day - Beef Cattle Production Seminars - Pasture and Forage Management Seminars - Land Owner Seminars… timber, wildlife, water resources - Fruit and Vegetable Seminars Conduct Educational Programs Regarding Nutrient Management for livestock producers AG Security / Biosecurity and Disaster Management Plan for Cumberland County Estate Planning Seminar for Cumberland County land owners Farm MANAGE & Financial Planning Forestry & Forest Product Meetings… Master Logger Program Agritourism Development Meetings Small Business Seminars / Workshops Sustainable Development Institute Farm / City Breakfast Farmer Appreciation Banquet Ag in the Classroom for county 3rd grade students Assistance with Ag Enhancement Applications Assist Farmers Market Family and Consumer Science Day Care Provider Training Tai Chi Tennessee Shapes Up – Power U Healthy Arthritis Self Help Course Dining with Diabetes Fitting It Together Co-Parenting Classes mandated by state law, parents must attend prior to divorce in child custody cases TNCEP (Tennessee Nutrition and Consumer Education Program) Offer 13 different FCE clubs (Family and Community Education), all across our county. These clubs offer a variety of educational opportunity for individuals to be active in. 4-H Activities Continue promotion of club membership to include County Honor Club and All-Stars. Honor Club/All-Stars will conduct two service projects each year. Teach financial management classes to junior high and high school students. Develop a Volunteer Leader Organization to assist with club meetings, judging teams and special activities and project groups. 28 Take 100 campers to 4-H Camp annually as well as meeting quotas for such events as State 4-H Congress, Academic Conference, Electric Camp, Career Camp, Clothing Camp and various other summer camps and events. Develop and maintain a county 4-H website. Conduct 450 4-H club meetings annually in Cumberland County schools in the areas of communications, citizenship, financial management and wildlife/conservation. Conduct Beef, Sheep, Swine, Horse and Poultry Projects which include shows, educational clinics and judging competitions at the Regional and State Levels. Partner with Wags and Whiskers Animal Shelter to develop a Companion Animal Project Group that will meet monthly and provide education to youth about proper animal care, spaying and neutering and obedience training. Train judging teams in Agriculture and Family and Consumer Science subject matter for competition at regional and state levels. Conduct one Prudential Youth Leadership Institute annually at the county or sub-regional level. 29 IV. New Development Opportunities: Tourist Development: This portion is intended to serve as a framework for the development of a comprehensive program to attract visitors to Crossville and Cumberland County. Crossville-Cumberland County Convention and Visitors Bureau A. The CVB members are appointed by the County, City, and Chamber. Those appointments are as follows: City Steve Hill 06/30/2010 Jerry Harris 06/30/2011 Billy Loggins 06/30/2011 Rob Harrison 06/30/2010 County Ralph England 06/30/2010 Ron Ramsey 06/30/2011 Janet Kluender 06/30/2011 Bill Hendrixson 06/30/2010 Chamber Pepe Perron 06/30/2009 Glenn McDonald 06/30/2010 Alecia Dille 06/30/2009 Steve Kraft 06/30/2010 Ex Officios Brock Hill Beth Alexander B. The role of the CVB is to utilize the talents of people in the community to augment the Chamber’s professional staff. Volunteer assistance is vital to the marketing efforts of the CVB and Chamber. C. The CVB members should act as a communications team to keep interested parties and the entire community aware of the programs underway, progress being made and the impact of the Crossville-Cumberland County Convention and Visitors Bureau on Cumberland County. Administrative Procedures: One individual on the Chamber staff is designated as the information coordinator for the CVB. Assistance is provided by the Chamber’s President and administrative assistant as needed. The information coordinator’s primary job is selling. Some of the daily responsibilities include: • Phone calls, emails, faxes, and personal contacts, answering inquiries to develop leads. A daily log of correspondence is maintained. Noteworthy is the number of requests for relocation. 30 • Meetings with associations, clubs and groups in Crossville and Cumberland County and in other areas to encourage conferences, board meetings, workshops, tournaments, etc.; and, • Providing assistance for conferences/tournaments once they are secured by helping with registration, special events, tours, etc. Visitors: During 2008, 37,567 vehicles passed through Crossville and Cumberland County on Interstate 40, based on a traffic count (average daily traffic volume) provided by the Tennessee Department of Transportation. By promoting available attractions, sites and events and by creating additional reasons to stop in Crossville, the area should be able to encourage at leas an additional, small percentage of these vehicles to visit the area. Major cities throughout the country are aggressively seeking tour bus businesses and although Crossville cannot be considered a major destination, we are located on a major interstate between two cities, Knoxville and Nashville, which spend large sums of money annually to attract visitors. A recent visit by the State of Tennessee Tourist Development office to New York City, identified over 50 tour bus operators that are interested in expanding their offerings to their clients to Tennessee, and 25% of the tour operators visited requested new places to visit that would be considered “off the beaten track”, historic of nature and rich in natural assets. Cumberland County has an opportunity to develop this market opportunity. The motor coach industry is easily identified and reached. The NTBA (National Tour Brokers Association) has 2500 members. The ABA (American Bus Association) has approximately 500 members. Additional Opportunities: Crossville and Cumberland County’s potential, with the addition of the Fairfield Glade Community/Conference Center, for development with conferences, workshops, seminars, etc. is primarily limited to groups less than 500 persons. Principal targets for development are: • Religious groups • Educational groups 31 • Business meetings • Corporate meetings and retreats (ideal for 50 individuals or less) • Sports tournaments • Reunions • Clubs and organizations (meetings and retreats) • Day Trip organizations. Implementation and Financing: Cumberland County continues to rank 16th in the state in travel expenditures and first in the Upper Cumberlands. The 2007 figures were $94,410,000, up over 1.98% from 2006. Impact of Visitors: Visitors to Crossville and Cumberland County spend an average of $292.68 per day when an overnight stay is necessary. The largest event held in Crossville annually is the 127 Yard Sale. The total anticipated expenditures from this event are $1,053,648. Using the multiplier from three to five times, the total impact is between $3,160,944 and $5,268,240. The Cumberland County Playhouse is listed as one of the 50 most visited attractions in the State of Tennessee. It is a consistent factor in the community’s economic well being, hosting approximately 175,000 visitors annually. As the Golf Capital of Tennessee, with twelve golf courses, an economic impact study in 2001 indicated $20,160,719 in revenues generated annually. Golf has been and is an important part of the economic environment of Crossville and Cumberland County. As the national population continues to age and the growth of the Crossville area as a retirement center continues, the importance of golf as a significant economic factor in the region is expected to escalate. Crossville-Cumberland County Convention and Visitors Bureau objectives are to increase visitor revenue through the following objectives for the next three years: a. Increase the number of visitors to Crossville and Cumberland County, including overnight stays, with a special emphasis during off season (November through March), and convert those visitors into consumers. 32 b. Increase the number of visitors attending arts (including the Cumberland County Playhouse); shopping and golf during off season. c. Extend the corporate/business travel market by engaging groups and individuals in visitor activities. Promote the Fairfield Glade Community/Conference Center. d. Continue to promote Crossville, The Golf Capital of Tennessee, as the image/brand identity of Crossville and Cumberland County and market as a golf destination. e. Provide visitor services to disseminate Crossville and Cumberland County visitor information, encourage overnight stays, and provide friendly concierge and travel assistance as needed to the general public. f. Expand the group tour market by enhancing the product offerings of Crossville and Cumberland County, especially through hands-on experiences and storytelling and growing the itinerary selection. g. Expand Crossville’s partnership with the wineries and eco-tourism to gain access to niche market opportunities. h. Serve as a liaison for Crossville on tourism-related opportunities, and provide a “clearing house” function. Serve as a central resource for effective communication between Crossville’s tourism stakeholders. i. Encourage professionalism, quality service, creative product development, local and regional collaboration, and also address emergent needs of tourism stakeholders and those working within the visitor industry through education and training. j. Provide data, research and reports to aid in the assessment and redirecting of the Tourism Marketing Action Plan to ensure the most strategic use of limited tourism funding and public-private resources. k. Participate in economic development planning by providing input on tourism issues. To meet these objectives, the CVB plans to: 1. Maintain and enhance the www.golfcapitaltenn.com website; 2. Implement a media relations program 3. Partner to create packages and itineraries for the consumer/small group market 4. Extend market reach by partnering with regional and statewide Destination Marketing Organizations 5. Integrate tourism and economic development 33 Retiree-Relocation: In Crossville and Cumberland County, the retirement community represents approximately 32.7% of the county’s property tax revenue. Fairfield Glade represents 22% of the total county property tax collections and Lake Tansi at 6%, brings in over $3,325,514 in property tax revenue. The retirement communities have over 7,000 residents and the population is growing. The retirees have had a direct impact in property tax revenue increases since 1998 of over 25%, direct impact on bank deposits, retail sales, volunteer pool and is non-taxing on the school system and other infrastructure. 1998 – $9,022,000 2003 – $11,863,000 (+24%) In 1970, total real property assessment per capita in Cumberland County was about 25 percent lower than in peer counties. In 2005, the situation was reversed, with Cumberland more than 35 percent higher. This greater fiscal capacity can be used to either increase spending per capita or reduce tax rates (or both), compared to peer counties. Expenditures per capita in 2005 were significantly lower in Cumberland than in peer counties. This is likely due, at least in part, to efficiencies associated with Cumberland’s larger overall population level and the fact that Fairfield Glade and Lake Tansi Village provide some public services for their residents. However, it seems clear that Cumberland has chosen to use its enhanced fiscal capacity primarily to keep property tax rates low. While Cumberland’s property tax rate in 1970 was about 5 percent higher than in peer counties, in 2005 it was more than 30 percent lower. Interestingly, in the survey, only about one quarter of the In-Migration and locals expressed the belief that the influx of In-Migration had resulted in significantly lower local property tax rates. Source: The Long-Term Impacts of Retiree In-Migration on Rural Areas: A Case Study of Cumberland County, Tennessee, January 2007 Retirement growth is vital to our area’s continued economic well being and has been a huge economic boost to the county. The retiree’s economic impact has added jobs in retail, medical and other services, revenue in retail sales, medical services and offers a large pool of volunteers to the Cumberland County Playhouse and to the community. 34 RETIREE-RELOCATION 2009 MARKETING PLAN OBJECTIVES • Build a positive image of Crossville and Cumberland County as a retirement destination • Maintain an overall coordinated effort for retiree attraction/promotion with participation between the Retire Tennessee program and the Crossville-Cumberland County Chamber of Commerce • Establish measurable benchmarks to determine program effectiveness on an annual basis STRATEGY I • Track and service the requests of potential retirees interested in relocating to Crossville and Cumberland County ACTION PLANS • Provide inquirers the Lifestyle publication showcasing the Crossville community • Pursue updates of and produce marketing materials as needed • Act as a resource to potential retirees for referral to appropriate contacts within the community • Maintain database and track retirement inquiries for Crossville and Cumberland County; continue an annual report for year-to-year comparisons • Coordinate if possible an accurate recording system in conjunction with the resort-retirement communities • Provide a weekly report of contacts requesting relocation information to participating realtors • Provide a monthly report of retirement recruitment activity to the CrossvilleCumberland County Chamber of Commerce Board of Directors • Assist community organizations in their preparation to market the community as a retirement location and to develop into a location that retirees would find attractive for a retirement lifestyle STRATEGY II • Develop a high level of awareness of Crossville and Cumberland County as a retirement destination through participation in trade shows and other marketing activities ACTION PLANS • Produce “branding”, display design, and ads for promoting retiree recruitment in conjunction with Retire Tennessee • Attend and exhibit at AARP “Life @ 50 A Celebration of You” convention, September 4-6, 2008 in Washington, D.C. • Attend NARA (National Active Retirement Association) Conference, October 13, 2008, Myrtle Beach, South Carolina • Attend American Association of Retirement Communities, November 4-6, 2008, Savannah, GA • Attend (and in conjunction with the Retire Tennessee exhibit) LiveSouth Realty Show, February 5-7, 2009, Philadelphia, PA 35 • • Design and produce a retiree recruitment brochure to display at the 13 Tennessee Welcome Centers Investigate tradeshow and mature market expo opportunities in states identified as our market area STRATEGY III • Support local developers, realtors and retirement communities in their effort and development of new prospects ACTION PLANS • Identify and utilize (5) member advisory committee to discuss and decide on pertinent issues as they relate to retiree recruitment for Crossville and Cumberland County • Distribute leads per client request; produce promotional items utilizing information regarding housing, medical, cost-of-living and quality-of-life • Meet with appropriate community leaders to assist, as needed, in the identification, development and promotion of area assets • Identify opportunities to offer businesses related to retiree recruitment to co-op and participate in the Chamber’s marketing effort STRATEGY IV • Maintain a high profile in associations where Retiree Attraction is the priority ACTION PLANS • Maintain membership in the American Association of Retired Persons • Maintain membership in the American Association of Retirement Communities • Serve on the Board of Directors of the American Association of Retirement Communities • Investigate and secure membership with other professional organizations dealing with active retiree recruitment STRATEGY V • Develop an ongoing retiree recruitment advertising program to increase the awareness of Crossville and Cumberland County as a retirement destination ACTION PLANS • Develop ads for the active adult market • Identify co-op advertising opportunities • Maintain a presence in major publications such as Where to Retire, Best Small Towns, Boomtown USA, Retirement Lifestyles, and other national publications with advertising or editorial means • Work closely with the Retire Tennessee program as well as the Tennessee Department of Tourist Development • Utilize golf trade shows as a means to market to active seniors • Utilize monthly inquiry reports to analyze cost effectiveness of advertising efforts 36 Target Market Location: Cumberland County is ideally located to capture primary market access from more than seventyfive percent of the population base in the nation. Access to Cumberland County from a 500-mile radius is served by major interstate highways and excellent state highways. Air service is outstanding into Nashville Airport, Knoxville Airport as well as our regional airport. Consumer Target Audience: Baby Boomers 42 – 64, Household income (HHI) $60,000, educated and working in managerial and professional occupations. They are making a trip of more than one day’s duration within the United States in the past 12 months, including business, vacation, weekend travel and short trips. 37 Municipal Priorities/Infrastructure: (Priority #1 at 2009 Strategic Planning Workshop) City of Crossville Goals and Objectives 2008 MANAGEMENT/LEGISLATIVE 1. 2. 3. Take constructive action to reevaluate and realign the city’s Urban Growth Boundary in order to ensure consistency with current growth patterns. Complete review and publish new personnel manual. Re-evaluate the budgetary process for all City Departments. ECONOMIC DEVELOPMENT 1. 2. 3. 4. 5. 6. Take necessary actions to develop and market the City-owned property in the Chestnut Hill area into a viable industrial development site. In conjunction with the Chamber of Commerce, develop and implement marketing and development programs to enhance the creation of jobs in all facets of the economy. Ensure the construction of new t-hangars at Crossville Municipal Airport. Support community efforts, through the Retire Tennessee program to encourage the growth of the community as a retirement destination. Expand efforts to solidify the community’s reputation as “The Recreation Capital of Tennessee”. Implement the master plan for downtown revitalization and development including the installation of new subsurface infrastructure (water, sewer and stormwater). STREET/ROADS 1. 2. 3. 4. 5. Resurface 25,000 linear feet of City streets. Install one mile of sidewalks with the City proper. Install sidewalks and lighting around the new public library. Install 25,000 feet of sidewalks around schools in conjunction with the State of Tennessee’s “Safe Schools” program. Complete acquisition of right-of-ways on phases 1 and 2 of the Northwest Connector. UTILITIES 1. 2. Institute studies and implement corrections in the water transmission system in order to reduce unaccounted for quantities of water to a maximum of 20% by the year 2011. Continue the approval process to enable the rebuilding and expansion of the Meadow Park Lake dam to ensure available water resources to the Upper Cumberland area for at least the first half of the 21st century. 38 3. Initiate in-house construction team to better enable City to respond to the expansion needs of citizens. PARKS AND RECREATION 1. 2. 3. Secure funding and begin implementation of the Greenways system beginning at the Holiday Lake dam and proceeding with phase one towards the Carl T. Duer Soccer Complex. Open the Carl T. Duer Soccer Complex and make it an integral component of the Crossville recreation program. Support the establishment of an independent professional baseball franchise in Crossville. FIRE SERVICES 1. Establish location and initiate construction of a new (3rd) fire station. Retail Expansion: (Priority #5 at 2009 Strategic Planning Workshop) In Crossville and Cumberland County, the retail-service sector is our fastest growing employment base. Some 2,620 people are employed in 205 retail businesses. They are our largest major industry sector and represent 17% of the employment in the County. This growth is represented in the dramatic increase in retail sales from 1998 – 2008. 1998 – $441,529,000 2008 – $738,573,000 (+67.28%) Retail sales growth is vital to our area’s continued economic well being. Retailservice establishments not only provide jobs but the local sales tax revenue generated by the hundreds of shops and stores in Cumberland County pay for a large share of the services needed and enjoyed by area residents. Unfortunately, the nationwide economic downturn has also affected Cumberland County. In 2007, over $17,173,771 in local sales tax revenues was generated from $735,875,000 in retail sales. In comparison, in 2008, $16,717,641 in local sales tax revenues was generated from $738,573,000 in retail sales. We were fortunate in that it represents only a decrease of -2.66%, which is below the decreases experienced in communities across the nation. Tax revenues for the first quarter of 2009 were $3,749,622.94, which is a decrease of -4.19% over first quarter 2008. “Shop Crossville First” campaigns will continue along with local programming aimed at educating the public on the importance of shopping in Cumberland County. 39 LOCAL CROSSVILLE AREA RETAIL MARKET Current Conditions The local Crossville area retail market is defined as a fifteen mile radius from the city center. This radius includes the areas of Crossville, Fairfield Glade, Lake Tansi, Pleasant Hill, Crab Orchard, and most of Cumberland County. The population of this area was 47,099 in 2000. It is estimated to be 54,311 in 2008, an increase of 15.3% and predicted to grow by 8.5% to 58,915 by 2013. The number of households within this area was 19,575 in 2000. It is estimated to be 23,500 in 2008, an increase of 20.1% and predicted to grow by 11.1% to 26,107 by 2013. The average net worth of Cumberland County is $368,808. Local Crossville Area Retail Market by Retail Store Types The local Crossville area retail market demographics show the top three opportunity gaps (out leakages) by retail store types to be: Food Service and Drinking Places Food and Beverage Stores Motor Vehicle and Parts Dealers $37,149,024 $33,685,463 $18,514,124 The total opportunity for this area is a gap (out leakage) of $32,558,824 by retail store types. This indicates that while there are opportunity surpluses (in leakages) into this area, opportunity gaps (out leakages) offset those surpluses. These opportunity surpluses are primarily in the areas of: Gasoline Stations General Merchandise Stores Health and Personal Care Stores $30,158,301 $28,567,446 $24,120,993 Local Crossville Area Retail Market Demand Growth by Retail Store Types The 2008 to 2013 predicted demand growth by retail store type for the local Crossville area retail market shows that gains will be made in all areas, with the greatest gains made in: health and personal care stores; motor vehicle and parts dealers; and food service and drinking places. 40 A complete chart of demand growth by retail store type for the local Crossville area retail market is shown below (sorted by demand growth). Retail Store Type Health and Personal Care Stores Motor Vehicle and Parts Dealers Food Service and Drinking Places Gasoline Stations Non Store Retailers Furniture and Home Furnishings Stores General Merchandise Stores Food and Beverage Stores Electronics and Appliance Stores Miscellaneous Store Retailers Sporting Goods, Hobby, Book, Music Stores Clothing and Clothing Accessories Stores Building Material, Garden Equipment 2008 Demand 2013 Demand $56,399,558 $183,273,081 $78,573,357 $110,053,412 $52,449,587 $20,446,137 $101,926,363 $114,050,481 $17,665,719 $22,706,821 $12,842,884 $30,600,182 $100,646,845 $87,591,397 $249,895,406 $107,136,187 $149,856,247 $66,246,176 $25,740,281 $128,054,510 $141,741,010 $21,697,604 $27,762,523 $15,662,906 $36,610,350 $119,320,311 % Demand Growth 55.31% 36.35% 36.35% 36.17% 26.30% 25.89% 25.63% 24.28% 22.82% 22.27% 21.96% 19.64% 18.55% Local Crossville Area Retail Market Demand Growth by Merchandise Line Items The 2008 to 2013 predicted demand growth by merchandise line items for the local Crossville area retail market shows that gains will be made in all areas with the greatest gains made in: drugs, health aids & beauty aids; automotive fuels; and cars, trucks, other powered transportation. A complete chart of demand growth by merchandise line items for the local Crossville area retail market is shown below (sorted by demand growth). Merchandise Line Drugs, Health Aids & Beauty Aids Automotive Fuels Cars, Trucks, Other Powered Vehicles Meals & Snacks Package Liquor/Wine/Beer Optical Goods Jewelry Flooring & Floor Coverings Pets, Pet Foods & Pet Supplies Small Electric Appliances Soaps, Detergents & Household Cleaners Furniture & Sleep Equipment Sporting Goods Curtains, Draperies, Blinds, Slipcovers Etc Computer Hardware, Software & Supplies Audio Equipment, Musical Instruments 2008 Demand 81,272,586 81,800,214 148,484,909 75,258,587 15,860,058 1,485,294 6,713,374 6,399,217 5,489,358 2,302,785 5,956,597 13,823,167 10,229,263 5,013,273 16,313,920 6,745,933 2013 Demand 131,696,564 116,351,794 208,722,947 104,228,024 21,925,572 2,013,263 8,665,443 8,149,318 6,984,936 2,924,202 7,561,963 17,497,483 12,859,016 6,254,811 20,250,896 8,325,928 % Demand Growth 62.04% 42.24% 40.57% 38.49% 38.24% 35.55% 29.08% 27.35% 27.25% 26.99% 26.95% 26.58% 25.71% 24.77% 24.13% 23.42% 41 Books Alcoholic Drinks Kitchenware & Home Furnishings Toys, Hobby Goods & Games Major Household Appliances Hardware, Tools, Plumbing, Electrical Men's Wear Televisions, VCRs, Video Cameras Groceries and Other Foods All Other Merchandise Lumber & Building Materials Cigars, Cigarettes, Tobacco, Accessories Footwear Children's Wear Sewing, Knitting & Needlework Goods Paper & Related Products Paint & Sundries Photographic Equipment & Supplies Women's Juniors' & Misses Wear Automotive Lubricants 3,132,137 9,100,261 9,137,852 6,330,845 6,924,721 56,456,803 13,714,197 5,238,030 125,957,918 28,199,981 45,412,536 22,127,467 9,683,185 6,841,525 1,288,392 5,625,188 6,993,128 1,625,978 21,225,423 33,470,339 3,823,813 11,107,228 11,151,047 7,582,016 8,288,534 67,538,940 16,351,069 6,199,716 149,024,340 33,363,734 53,556,426 26,044,326 11,371,265 7,988,117 1,487,693 6,493,380 8,053,831 1,858,454 24,057,758 37,561,076 22.08% 22.05% 22.03% 19.76% 19.69% 19.63% 19.23% 18.36% 18.31% 18.31% 17.93% 17.70% 17.43% 16.76% 15.47% 15.43% 15.17% 14.30% 13.34% 12.22% Local Crossville Area Retail Base Overview The local Crossville area retail market demographics show the highest retail sales by retail store types to be: Motor Vehicle and Parts Dealers Gasoline Stations General Merchandise Stores $164,758,957 $140,211,712 $130,493,809 A complete chart of retail sales by retail store type for the local Crossville area retail market is shown below (sorted by retail sales totals). Retail Stores Motor Vehicle and Parts Dealers Gasoline Stations General Merchandise Stores Building Material, Garden Equipment Health and Personal Care Stores Food and Beverage Stores Food Service and Drinking Places Miscellaneous Store Retailers Clothing and Clothing Accessories Stores Non Store Retailers Furniture and Home Furnishings Stores Electronics and Appliance Stores Sporting Goods, Hobby, Book, Music 2008 Demand (Consumer Expenditures) 183,273,081 110,053,412 101,926,363 100,646,845 56,399,558 114,050,481 78,573,357 22,706,821 30,600,182 52,449,587 20,446,137 17,665,719 12,842,884 2008 Supply (Retail Sales) 164,758,957 140,211,712 130,493,809 122,425,892 80,520,551 80,365,017 41,424,333 27,360,080 26,312,592 20,743,767 16,934,871 12,181,772 5,342,250 Opportunity Gap/Surplus 18,514,124 (30,158,301) (28,567,446) (21,779,048) (24,120,993) 33,685,463 37,149,024 (4,653,258) 4,287,590 31,705,820 3,511,266 5,483,947 7,500,634 42 Local Crossville Area Retail Market Local Household Spending Overview Demographics of the local Crossville area retail market indicate that the top three consumer expenditures by merchandise line items are: Cars, Trucks, Other Powered Transportation Groceries and Other Foods Automotive Fuels $148,484,909 $125,957,918 $81,800,214 A complete chart of consumer expenditures by merchandise line items for the local Crossville area retail market is shown below (sorted by consumer expenditures). Merchandise Line Cars, Trucks, Other Powered Transportation Groceries and Other Foods Automotive Fuels Drugs, Health Aids & Beauty Aids Meals & Snacks Hardware, Tools, Plumbing, Electrical Lumber & Building Materials Automotive Lubricants All Other Merchandise Cigars, Cigarettes, Tobacco, Accessories Women's Juniors' & Misses Wear Computer Hardware, Software & Supplies Package Liquor/Wine/Beer Furniture & Sleep Equipment Men's Wear Sporting Goods Footwear Kitchenware & Home Furnishings Alcoholic Drinks Paint & Sundries Major Household Appliances Children's Wear Audio Equipment, Musical Instruments Jewelry Flooring & Floor Coverings Toys, Hobby Goods & Games Soaps, Detergents & Household Cleaners Paper & Related Products Pets, Pet Foods & Pet Supplies Televisions, Video Recorders, Video Cameras Curtains, Draperies, Blinds, Slipcovers Etc Books Small Electric Appliances Photographic Equipment & Supplies 2008 Demand (Consumer Expenditures) 148,484,909 125,957,918 81,800,214 81,272,586 75,258,587 56,456,803 45,412,536 33,470,339 28,199,981 22,127,467 21,225,423 16,313,920 15,860,058 13,823,167 13,714,197 10,229,263 9,683,185 9,137,852 9,100,261 6,993,128 6,924,721 6,841,525 6,745,933 6,713,374 6,399,217 6,330,845 5,956,597 5,625,188 5,489,358 5,238,030 5,013,273 3,132,137 2,302,785 1,625,978 2008 Supply (Retail Sales) 131,363,487 136,416,078 93,807,135 86,312,361 43,247,109 65,755,194 58,577,595 29,643,226 24,883,133 23,204,759 19,949,052 10,022,071 12,478,363 11,079,881 12,515,811 7,302,781 13,421,321 10,108,620 4,629,603 6,454,390 5,861,792 6,210,119 5,267,394 3,851,610 5,539,812 4,996,546 6,140,380 6,973,652 4,523,590 3,955,065 4,389,202 3,573,200 2,746,638 2,189,604 Opportunity Gap/Surplus 17,121,422 (10,458,160) (12,006,921) (5,039,776) 32,011,477 (9,298,392) (13,165,059) 3,827,113 3,316,848 (1,077,292) 1,276,371 6,291,849 3,381,695 2,743,286 1,198,386 2,926,482 (3,738,137) (970,768) 4,470,657 538,738 1,062,929 631,406 1,478,539 2,861,764 859,405 1,334,299 (183,784) (1,348,464) 965,768 1,282,965 624,071 (441,062) (443,853) (563,626) 43 Optical Goods Sewing, Knitting & Needlework Goods 1,485,294 1,288,392 845,047 839,965 640,246 448,426 Summary of the Local Crossville Area Retail Market Overall the local Crossville area retail market is predicted to grow by 30.58% from 2008 through 2013. The current retail market data shows an overall gap, or out leakage, and specific areas can be addressed due to these gaps. These opportunity gaps can be broken down by both merchandise line items and retail store types. Based on these opportunity gaps active recruiting should be done in the areas of food service and drinking places including: full service restaurants, limited service eating places, special food services; food and beverage stores including: supermarkets, convenience stores, specialty food stores; and motor vehicle and parts dealers including: automotive dealers, other motor vehicle dealers, and automotive parts/accessories, tire stores. Specific merchandise line items that should be targeted for recruitment include: meals and snacks; cars, trucks, and other powered vehicles; and computer hardware, software & supplies. CROSSVILLE TOTAL REGIONAL RETAIL MARKET ANALYSIS Current Conditions The Crossville total regional retail market is defined as all of Cumberland County and all or parts of the surrounding counties. This area includes Van Buren, White, Putnam, Jackson, Overton, Fentress, Morgan, Roane, Rhea and Bledsoe counties and includes the following zip codes: Zip Code City Zip Code City 37321 37332 37338 37373 37381 37726 37763 37829 37854 37887 38542 Dayton Evensville Graysville Sale Creek Spring City Deer Lodge Kingston Oakdale Rockwood Wartburg Allred 37327 37337 37367 37379 37723 37748 37770 37840 37872 38504 38543 Dunlap Grandview Pikeville Soddy Daisy Crab Orchard Harriman Lancing Oliver Springs Sunbright Allardt Alpine 44 38553 38555 Clarkrange Crossville 38554 38556 Crawford Jamestown 38558 38570 Crossville Livingston 38565 38571 Grimsley Crossville 38572 38578 Crossville Pleasant Hill 38574 38580 Monterey Rickman 38583 Sparta 38585 Spencer The population of this area was 248,324 in 2000. It is estimated to be 267,182 in 2008, an increase of 7.6% and predicted to grow by 4.6% to 279,370 by 2013. The number of households within this area was 98,484 in 2000. It is estimated to be 109,386 in 2008, an increase of 11.1% and predicted to grow by 6.5% to 116,519 by 2013. Crossville Total Regional Retail Market by Retail Store Types The Crossville total regional retail market demographics show the top three opportunity gaps (out leakages) by retail store types to be: Motor Vehicle and Parts Dealers Food and Beverage Stores Food Service and Drinking Places $476,657,011 $169,352,518 $162,284,192 The total opportunity for this area is a gap of $1,480,436,083. This indicates that while there are opportunity surpluses (in leakages) into this area, opportunity gaps (out leakages) greatly offset those surpluses. The only opportunity surpluses for the Crossville total regional retail market are in the retail store types of: Gasoline Stations Health and Personal Care Stores $37,574,848 $5,410,682 Crossville Total Regional Retail Market Demand Growth by Retail Store Types The 2008 to 2013 predicted demand growth by retail store type for the Crossville total regional market shows that gains will be made in all areas with the greatest gains made in: health and personal care stores; food service and drinking places; and motor vehicle and parts dealers. 45 A complete chart of demand growth by retail store type for the Crossville total regional retail market is shown below (sorted by demand growth). Retail Store Type Health and Personal Care Stores Food Service and Drinking Places Motor Vehicle and Parts Dealers Gasoline Stations Furniture and Home Furnishings Stores Non Store Retailers General Merchandise Stores Food and Beverage Stores Electronics and Appliance Stores Miscellaneous Store Retailers Sporting Goods, Hobby, Book, Music Stores Clothing and Clothing Accessories Stores Building Material, Garden Equipment 2008 Demand 249,465,159 365,465,032 902,567,564 529,040,894 95,867,807 249,534,164 489,155,231 536,777,642 85,403,250 107,812,412 63,922,277 156,536,914 475,404,488 2013 Demand 373,153,609 481,674,795 1,187,923,662 691,681,516 117,490,880 303,875,076 591,738,707 641,394,021 101,532,694 127,421,220 75,410,991 181,737,613 545,910,559 % Demand Growth 49.58% 31.80% 31.62% 30.74% 22.56% 21.78% 20.97% 19.49% 18.89% 18.19% 17.97% 16.10% 14.83% Crossville Total Regional Retail Market Demand Growth by Merchandise Line Items The 2008 to 2013 predicted demand growth by merchandise line items for the Crossville total regional market shows that gains will be made in all areas with the greatest gains made in: drugs, health aids and beauty aids; automotive fuels; and cars, trucks, other powered transportation. A complete chart of the demand growth by merchandise line items for the Crossville total regional retail market is shown below (sorted by demand growth). Merchandise Line Drugs, Health Aids & Beauty Aids Automotive Fuels Cars, Trucks, Other Powered Transportation Package Liquor/Wine/Beer Meals & Snacks Optical Goods Jewelry Flooring & Floor Coverings Furniture & Sleep Equipment Soaps, Detergents & Household Cleaners Small Electric Appliances Pets, Pet Foods & Pet Supplies Curtains, Draperies, Blinds, Slipcovers Etc Sporting Goods Computer Hardware, Software & Supplies Kitchenware & Home Furnishings 2008 Demand 353,354,229 393,305,970 736,067,559 71,091,171 351,525,518 7,142,987 31,870,440 30,190,214 64,968,257 29,343,681 10,704,343 26,171,419 23,575,394 51,104,724 79,970,299 41,836,549 2013 Demand 553,392,045 537,323,997 998,567,571 95,085,966 470,067,623 9,426,267 40,605,849 37,473,464 79,984,789 36,096,970 13,135,915 32,017,899 28,670,608 62,085,792 96,297,898 50,006,965 % Demand Growth 56.61% 36.62% 35.66% 33.75% 33.72% 31.97% 27.41% 24.12% 23.11% 23.01% 22.72% 22.34% 21.61% 21.49% 20.42% 19.53% 46 Audio Equipment, Musical Instruments Alcoholic Drinks Books Toys, Hobby Goods & Games Major Household Appliances Hardware, Tools, Plumbing, Electrical Men's Wear All Other Merchandise Lumber & Building Materials Televisions, Video Recorders, Video Cameras Groceries and Other Foods Footwear Children's Wear Cigars, Cigarettes, Tobacco, Accessories Paint & Sundries Sewing, Knitting & Needlework Goods Paper & Related Products Photographic Equipment & Supplies Women's Juniors' & Misses Wear Automotive Lubricants 33,852,463 40,635,012 16,347,035 31,172,603 32,479,982 267,384,665 70,138,070 131,587,268 213,719,597 25,610,674 598,658,348 51,073,368 35,249,750 110,269,382 31,362,104 6,203,774 27,031,665 7,973,913 113,183,617 160,796,796 40,248,017 48,214,729 19,338,885 36,338,244 37,669,587 308,923,300 80,733,898 150,779,607 244,861,098 29,225,323 682,321,585 58,053,071 39,912,870 123,927,263 35,117,879 6,933,851 30,141,812 8,870,426 125,382,954 173,711,356 18.89% 18.65% 18.30% 16.57% 15.98% 15.54% 15.11% 14.59% 14.57% 14.11% 13.98% 13.67% 13.23% 12.39% 11.98% 11.77% 11.51% 11.24% 10.78% 8.03% Crossville Total Regional Market Retail Base Overview The Crossville total regional retail market demographics show the highest retail sales by retail store types to be: Gasoline Stations General Merchandise Stores Motor Vehicle and Parts Dealers $566,615,742 $446,192,495 $425,910,553 A complete chart of the retail sales by retail store type for the Crossville total regional retail market is shown below (sorted by retail sales). Retail Stores Gasoline Stations General Merchandise Stores Motor Vehicle and Parts Dealers Food and Beverage Stores Building Material, Garden Equipment Health and Personal Care Stores Food Service and Drinking Places Non Store Retailers Miscellaneous Store Retailers Furniture and Home Furnishings Stores Clothing and Clothing Accessories Stores Electronics and Appliance Stores Sporting Goods, Hobby, Book, Music Stores 2008 Demand (Consumer Expenditures) 529,040,894 489,155,231 902,567,564 536,777,642 475,404,488 249,465,159 365,465,032 249,534,164 107,812,412 95,867,807 156,536,914 85,403,250 63,922,277 2008 Supply (Retail Sales) 566,615,742 446,192,495 425,910,553 367,425,124 313,316,886 254,875,841 203,180,840 62,718,175 60,214,044 42,705,199 40,496,436 24,982,975 17,882,441 Opportunity Gap/Surplus (37,574,848) 42,962,736 476,657,011 169,352,518 162,087,602 (5,410,682) 162,284,192 186,815,989 47,598,368 53,162,608 116,040,478 60,420,275 46,039,836 47 Crossville Total Regional Retail Market Household Spending Overview Demographics of the Crossville total regional retail market indicate that the top three consumer expenditures by merchandise line items are: Cars, Trucks, Other Powered Transportation Groceries and Other Foods Automotive Fuels $736,067,559 $598,658,348 $393,305,970 A complete chart of consumer expenditures by merchandise line items for the Crossville total regional retail market is shown below (sorted by consumer expenditures). Merchandise Line Cars, Trucks, Other Powered Transportation Groceries and Other Foods Automotive Fuels Drugs, Health Aids & Beauty Aids Meals & Snacks Hardware, Tools, Plumbing, Electrical Lumber & Building Materials Automotive Lubricants All Other Merchandise Women's Juniors' & Misses Wear Cigars, Cigarettes, Tobacco, Accessories Computer Hardware, Software & Supplies Package Liquor/Wine/Beer Men's Wear Furniture & Sleep Equipment Sporting Goods Footwear Kitchenware & Home Furnishings Alcoholic Drinks Children's Wear Audio Equipment, Musical Instruments Major Household Appliances Jewelry Paint & Sundries Toys, Hobby Goods & Games Flooring & Floor Coverings Soaps, Detergents & Household Cleaners Paper & Related Products Pets, Pet Foods & Pet Supplies Televisions, Video Recorders, Video Cameras Curtains, Draperies, Blinds, Slipcovers Etc Books Small Electric Appliances Photographic Equipment & Supplies 2008 Demand (Consumer Expenditures) 736,067,559 598,658,348 393,305,970 353,354,229 351,525,518 267,384,665 213,719,597 160,796,796 131,587,268 113,183,617 110,269,382 79,970,299 71,091,171 70,138,070 64,968,257 51,104,724 51,073,368 41,836,549 40,635,012 35,249,750 33,852,463 32,479,982 31,870,440 31,362,104 31,172,603 30,190,214 29,343,681 27,031,665 26,171,419 25,610,674 23,575,394 16,347,035 10,704,343 7,973,913 2008 Supply (Retail Sales) 341,858,433 520,469,733 392,984,500 281,028,860 212,994,137 186,158,397 135,209,605 87,631,377 63,543,354 52,448,825 84,485,079 19,525,514 50,043,656 33,108,017 28,939,359 23,141,456 35,993,363 30,043,713 16,779,978 19,021,365 12,758,891 14,784,980 11,665,328 17,894,733 17,341,688 14,356,835 23,785,438 25,150,278 15,652,473 11,217,892 14,690,136 10,441,530 9,081,659 7,185,945 Opportunity Gap/Surplus 394,209,126 78,188,615 321,470 72,325,369 138,531,381 81,226,268 78,509,992 73,165,419 68,043,914 60,734,792 25,784,303 60,444,785 21,047,515 37,030,053 36,028,898 27,963,268 15,080,005 11,792,836 23,855,034 16,228,385 21,093,572 17,695,002 20,205,112 13,467,371 13,830,915 15,833,379 5,558,243 1,881,387 10,518,946 14,392,782 8,885,258 5,905,505 1,622,684 787,968 48 Optical Goods Sewing, Knitting & Needlework Goods 7,142,987 6,203,774 2,547,024 2,553,179 4,595,963 3,650,595 CROSSVILLE RETAIL MARKET CURRENT CONDITIONS AND PREDICTIONS The current conditions of the Crossville retail market remain essentially steady. There have been some store closing, Goody’s in particular, that will have an impact on retail conditions. But a campaign drive by the Crossville-Cumberland County Chamber of Commerce held February 9 – 11, 2009 showed new small businesses being started. This was also evident by a steady number of new business licenses issued in both Crossville and Cumberland County during 2008. Cumberland County local option sales tax revenues generated for 2008 showed a 7.15% increase over 2007 sales tax revenues. Feedback from several retailers contacted in late 2008 and early 2009 indicate that they are going to concentrate on retaining retail stores currently open and delay opening any new retail stores until 2010. Predictions for 2009 indicate that retail operations will remain constant for Crossville and Cumberland County. The hope is that in late 2009 or early 2010 retail will begin to increase and regain any ground that may have been lost. It is also hoped that retail operations around Interstate exits will increase. CROSSVILLE ASSETS AND LIABILITIES Assets Internal (Can be changed or influenced, often relatively quickly) External (Cannot changed influenced) be or Golf Capital of Tennessee Retirement population Population average net worth Availability of workforce Cost of living Property tax rate Availability of retail space Cumberland Business Incubator City/County infrastructure Distinctive downtown Bypass will relieve congestion Climate Atmosphere History Liabilities Downtown merchant association needs to be formed Limited diversity of retail stores Availability of public transportation Downtown revitalization needed Unemployment rate Number of road lanes though town Demographics on paper Average income level Minutes from regional malls Proximity of Cookeville and Knoxville 49 CROSSVILLE RETAIL DEVELOPMENT PLAN A retail development plan would consist of retaining current merchants while actively pursuing new retail merchants for the Crossville area. This would be accomplished by providing training and developmental help to current retail merchants in order to best equip them to maintain and possibly grow their businesses. Additionally, active recruiting through research and retail recruitment as well as any convention or business networking opportunities that may present themselves. Examples of theses opportunities include programs presented by entities such as the International Council of Shopping Centers. Some ideas to promote retail development locally include; Developer Seminar • • • • Meet with local developers to find out if they have any plans for future development opportunities or information on possible retail leads. As developers build new retail business buildings these new spaces have to be filled. Oftentimes the developer already has tenants in mind when these buildings are put up. If not the Crossville-Cumberland County Chamber of Commerce would be able to provide information to new businesses concerning available retail space. This could be set up by the Crossville-Cumberland County Chamber of Commerce. Estimated completion date: May 2009 Franchise Seminar • • • • • Meet with present franchise owners and discuss possibilities of opening new franchises or expanding current franchises. Franchise owners could present opportunities for expansion of current businesses, additional locations or the possibility of opening new franchises or businesses. Information could be presented that would outline available franchises, points of contact, and other information. Meet with possible new franchise owners to explore opportunities. This could be set up by the Crossville-Cumberland County Chamber of Commerce. Estimated completion date: June 2009 Retail Incentive • • Incentives could be made available to retailers that would generate new sales tax revenues for the city/county either through establishing a business that does not currently exist or selling products that are currently not available in the local retail market. Retailers that offer existing and new retail products under one roof may also be considered for an incentive. Incentives would only be available for new or increased sales taxes. Relocating sales taxes would not qualify. 50 • • • Incentives could be offered for public improvements including roads, drainage, infrastructure, water, sewer or traffic improvements. This would have to be coordinated with Crossville and Cumberland County governments. Estimated completion date: September 2009 Roane State Community College Presentations • • • • • Present information on the Chamber of Commerce to students who may be looking to open a business. Students include businesses owners and employees. By working with the college presentations could be done to students enrolled in certain classes discussing the Crossville-Cumberland County Chamber of Commerce as well as working with instructors to ensure any potential business owners are provided information about starting a business in the local area. This could include information on “How to Start a Small Business” booklet and “Assistance Programs for Small Businesses”. This could be set up by the Crossville-Cumberland County Chamber of Commerce. Estimated completion date: April 2009 Implement a Niche Strategy This would involve an overall large view of the retail area and working to strengthen and develop this area to new businesses. a. Support what works - Strengthen existing retail stores by providing information and promoting shopping locally for items. b. Identify retail areas - Concentrate retail in these areas to ensure a variety of shopping and selection exists to consumers and to help existing merchants within these areas by filling vacant retail spaces within the shopping area. c. Develop and distribute marketing materials that differentiate Crossville from other cities. - This material would be distributed at seminars and out of town recruiting events and trade shows. d. Business retail incentives - Reduce rent or free rent for moving in until established. Some leasing agents allow this and it is a great way to get new businesses into retail space while allowing them to become established and build their business before having to pay monthly rent. e. Strengthen connections with Roane State Community College and the graduates who may be looking for business opportunities. - As stated above this would help provide information to possible new business owners. This could be set up by the Crossville-Cumberland County Chamber of Commerce. Estimated completion date: June 2009 51 Move Home Based Businesses to Retail Space Some businesses operate from home. There may be opportunities for some of these businesses to move into formal retail addresses. Small businesses may be located in the owners’ homes until established and then move into retail space. These businesses may not know the availability of retail space or the cost benefits of being located in a retail space such as local traffic, advertising, signage, customer familiarity. This could be set up by the Crossville-Cumberland County Chamber of Commerce. Estimated completion date: Ongoing throughout 2009 National Brand Retail Recruiting to Crossville and Cumberland County Begin recruiting national brand stores including outlet type stores for locations in Crossville and Cumberland County including the Crossville Outlet Center. This effort would be in the form of networking, trade shows, calls and emails, distribution of retail flyer at events and to retailers contacted by phone or internet. This could be set up by the Crossville-Cumberland County Chamber of Commerce. Estimated completion date: Ongoing throughout 2009 52 Summary: Major Goals To maintain credibility with governmental bodies, citizens, private firms and individuals who will be financing the program, it is important that major goals be established, reviewed, and reported on often. The adoption of main goals and objectives contained at the end of each section and periodic progress reports on accomplishments will be the method by which the Joint Economic Development Board can demonstrate their accountability to those financing the program and to the citizens of Crossville and Cumberland County. On March 20, 2009, a Community Leadership Workshop was held with 6 strategic priorities set. These priorities are discussed in various sections of this document. In summary, these priorities and their action steps are: 1. Accommodating a high population growth rate in appropriate ways in infrastructure, housing, public safety, energy sources. Continue inward migration by maintaining Retire Tennessee Program and increased infrastructure focus using Downtown Main Street Master Plan. • Installation of traffic signals (TDOT) – I-40/Genesis Road interchange. (Estimated Completion Date – August 2009) • Finalize design process, begin ROW acquisitions, NW Connector, Phases II and III; complete construction Phase III. • Complete construction of the Holiday Lake spillway/bridge project. (Estimated Completion Date – April 2009) • Re-route and expand water line(s), Miller Avenue to Cleveland Street. • Complete construction of sewer distribution system to Cumberland Mountain State Park, Hwy 127S area. (Estimated Completion Date – August 2009) • Proceed with technology upgrade to increase sewer treatment capacity in City wastewater treatment facility. • Conduct study/analysis, I & I of sewer system. • Continue planning and permitting process for Meadow Park Lake Dam repairs and impoundment expansion. • Bid and construct Cumberland Cove/Cumberland Lakes water line(s) expansion project (Catoosa). (Estimated bid date – June 2009) • Acquire funding and engineering to size waterline service out Highway 70N (Catoosa). • Complete planning, including site selection, for third fire station. • Continue development and acquire funding for construction of Main St. infrastructure and revitalization plan • Complete new 30,000 s.f. library (Estimated Completion Date – July 2009) • Construct sewer treatment plant in Pleasant Hill community • Construct new waterline from Billy Goat Lake to serve West Cumberland Utility District 53 • • • • • • • • • • • • • Secure sheriff’s substation in Pleasant Hill Complete construction of new nursing home in Pleasant Hill (Estimated Completion Date – 2010) Secure financing for construction of small library, including computer lab, in Crab Orchard Plan and finance sewer to Crab Orchard Elementary School Complete county archives and museum in old First Baptist church building Increase library services county-wide Offer literacy programs utilizing new library facility Plan and finance new health department building Begin long-range planning for utilization of courthouse space following opening of Justice Center expansion Plan, design, construct waterline extensions throughout County Complete county-wide communications system (Estimated Completion Date – mid-2009) Construct early weather warning system County-wide broadband initiative 2. Improving the retention, support and expansion of existing businesses and industries: tourism, agribusiness, manufacturing, healthcare, financial services, including addressing the healthcare issues of funding for Medicare expenses and support of recruiting physicians. • Participate in the Synchronist Program with TVA • Develop a campaign which documents industry’s economic and social impact on the community • Arrange and/or conduct Seminars and Workshops on subjects of interest to our industrial community. • Promote an environment conducive to good labor-management relations. • Coordinate meetings of the Executive Managers Group in order to facilitate networking opportunities. • Do whatever is necessary to encourage local industry to expand their presence in Cumberland County. • Establish and maintain an up-to-date labor and benefit survey. • Work with state and local organizations to identify and train potential employees in order to improve the local available workforce. • Expansion of Chamber of Commerce building 54 • Expansion of “recreation” branding for soccer, fishing, baseball, softball, etc. • • Complete design and construct Big South Fork Visitor’s Center construction start – late 2009) Recruit healthcare professionals • Work toward resolving federal issues with urban/rural medicare reimbursement (estimated rates 3. Provide stronger focus in local education arena for more technical workforce skills and maintaining strong partnerships between postsecondary programs. • Complete sewer projects at North Cumberland and Pleasant Hill elementary schools • Continue energy sustainability curriculum, utilizing Otter Patrol • Plan and construct energy retrofits for school buildings • Plan and construct building programs at Pleasant Hill (new section) and Cumberland County High School (renovation) • Plan and construct new elementary school in Baker’s Crossroads • Continue work towards increasing graduation rate • Continue Phoenix School as an alternative education program • Continue vocational education with Tennessee Technology Center • Continue adding life skills program to two schools each year • Continue vocation education with nursing homes and Tennessee Technology Center • Add night full-time programs at Tennessee Technology Center • Continue and grow building construction program at TTC • Add and expand energy conservation training program at TTC I. To provide an Alternative Education Program for at-risk students • Strategy: Provide an Adult High School for students age 16-17 • Method of progress: Build facility to accommodate approximately 200 students. Identify students at risk of not graduating (16 and 17 year old students with fewer than 10 of the required 27 credits to graduate). Develop curriculum rich in technology so that graduating students will possess the 55 • • II. skills needed for work. Identify 20 required credits for graduation. Set a flex schedule from 6:00 a.m. to 7:00 p.m. to meet individual needs of students. Results: Track graduation rate Projected date of completion: Will begin August 2007 and continue ongoing To increase Career and Technical Education (CTE) program • Strategy: Provide CTE courses at the elementary level. • Method of progress: Implement pilot program at Stone Elementary and Martin Elementary for grades 6, 7, and 8. Foundations of technology, Teen Living, and Business Technology (Keyboarding). • Results: Track graduation rate • Projected date: Implement August 2007 • Results: All 6 -8th grade students were able to rotate through the Teen Living and Foundations in Technology courses in the two pilot schools and will continue to do so next year. Feedback from the students, teachers, observers and parents has been extremely positive. Expansion into two more elementary schools will be implemented for the next school year at Brown and Crab Orchard Elementary Schools. • • • • • • • • Strategy: Provide Personal Academic and Career Excellence (PACE) to all freshmen. Method of progress: Apply for federal grant, train teachers Results: Track student progress Projected date: Implement August 2007 Results: Initiation of this course into the Freshman Academy was postponed until the school year 2009-2010 to allow for the final course standards to be finalized and the use of Career Management Success (CMS) course was continued. Information from the State DOE indicates that CMS will be moved to the Middle grades for the 20092010 school year or eliminated from the curriculum. With the new requirement for Personal Finance and the Final PACE curriculum implementation, consideration will be given to allowing freshmen to choose between PACE and JROTC as a Freshman Academy course to improve promotion rates. Strategy: Provide Contextual Academic Courses at the high school level (Biology for Technology, English IV – Communication for Life, Principles of Technology I & II, Technical Math, Technical Algebra, Technical Geometry) Method of progress: Identify courses; identify teachers, 5 day staff development. Results: CCHS did send teachers to training for contextual academics. Classes in Biology for Technology , Technical Math and Technical Algebra provided excellent instruction and opportunities for students. An overall increase in student achievement and resulting course 56 completion is expected and appears to be occurring. Final measure will be available with the release of the 2008 TDOE Report Card. • • 4. Strategy: Provide career and technical assistance through Guidance Counselor to work as resource through vocational program and workforce. Method of progress: Career assessment, career awareness and articulation agreement development have been expanded with the addition of the Career Counselor. Overall assistance with coordination of student scheduling and the TDOE rollout of Career Clusters and Programs of Study has provided an increase in student work based learning opportunities. Combined with the student recognition programs, employment offerings and placements have improved. This year’s follow-up report will be conducted and will provide measurable data when completed in the fall of 2008. Results: The comparative analysis for graduation rates in Cumberland County according to the TDOE report Card is: System rate = 76.5% CTE Completers=93.96% Attraction of new manufacturing firms compatible with the existing economic base through a targeted marketing/recruitment program and continued expansion of industrial sites. • Brochures on individual properties have been developed and produced including aerial photographs. • Utilize TAP Publishing publications to target select industrial related projects. • An economic profile on our area will be sent to the CEO’s of companies as part of a direct-mail campaign targeting light manufacturing and national warehouse distribution facilities. • Advertising in publications, print ads and slide shows conducive to recruitment. • Website dedicated to the Plateau Partnership Park has been developed and is online. • Work closely with state and regional organizations to plan and coordinate industrial recruiting trips. • Host an event in order to facilitate a networking session with local officials and state officials charged with economic development. 57 Expansion of industrial sites. • Plateau Partnership Park (PPP is a large tract of land to be utilized for the acquisition of carefully selected industrial employers. The PPP is a partnership with Roane County and Morgan County wherein each County Commission has appropriated $2.5M. o Certificate of Need and Public Purpose and Necessity was approved in August 2007 o 781 acre Westel site and 304 Rockwood Airport site purchased in January 2008 o Properties are currently being marketed through TVA, Tennessee ECD, and local Chambers o Water, sewer, and natural gas lines are under design. Grant funds are being sought for infrastructure funding. • Chestnut Hill Industrial Park – Continue planning by City of Crossville 5. Increase awareness and local support for small business development thru local incubator program and expansion of the local retail downtown revitalization in the Main Street area. • Cumberland Business Incubator o Feasibility study funded by Tennessee Dept. of Labor and Workforce Development is complete. o Application for EDA grant funds to construct 10,000 s.f. facility is complete and pending final approval. o Cumberland County has applied for Congressional appropriation for first year operations funding o Construction will utilize EDA funds, USDA-Rural Development funds, and local funds committed by City of Crossville and Cumberland County • Consumer Connection Program established through TVA to link communities with business opportunities, expansions, and retentions via: o Workshops to analyze consumer potential, identify business expansion opportunities, and develop targeted-marketing plans. 58 o Assess to consumer business information, databases, maps, expansion plans, and marketing resources. o Participation in regional marketing events sponsored by the International Council of Shopping Centers to promote Crossville both nationally and regionally. Expansion of the local retail downtown revitalization in the Main Street area • o Increase tax base and sales tax contribution o Increase merchant business o Support existing businesses (“feet on the street” opportunities with activities and events; connect property and business owners) o Increase property values o Create more of a balance of retail, professional, and residential o Pursue new businesses, particularly those that would draw consumers to the area (pursue developers who specialize in downtown properties; maintain database of all property and business owners in downtown area; focus on antique/furniture/gift sector to attract customers first that will bring in restaurants and supporting retail businesses; presentations at civic groups; work with existing Chamber programs for new business owners and incubator program; develop and distribute a new “downtown business starter kit”) o Assist property owners with “unproductive property” in developing a strategy to rent, lease or sell their property • • Expand marketing program for TN Women’s Open state-wide with new location at Fairfield Glade Participate in more recruiting trips with State of Tennessee 59