Orientation of New Coalition Leaders How, Why, What of Coalition
Transcription
Orientation of New Coalition Leaders How, Why, What of Coalition
Orientation of New Coalition Leaders How, Why, What of Coalition Leadership Webinar Summary April 14, 2015 Presenters: Winifred Quinn, PhD, Director, Advocacy and Consumer Affairs, Center to Champion Nursing in America Alexia Green, PhD, RN, FAAN, Professor and Dean Emerita, Texas Tech University Health Sciences Center, School of Nursing. Sarah Hexem JD, Co-Lead Pennsylvania Action Coalition Webinar Goals: Understand the role of Action Coalition co-leaders Be informed about the purpose and value of coalitions Have a better understanding of how to successfully manage a coalition This webinar has been recorded and together with this summary can be found at www.campaignforaction/webinars Communications Support Available The Campaign for Action Communications Team (CFACT) is offering communications support to Action Coalitions during April and May. CFACT has helped the Montana and New Jersey Action Coalitions develop new materials, written and placed guest editorials for the Texas Action Coalition, and supported the Utah Action Coalition as it organizes content for its website. Those and other kinds of communications support can be available to your Action Coalition too. Across the country, there is a movement to advance the field of nursing so that all Americans have access to high quality, patient-centered care in a health care system where nurses contribute as essential partners in achieving success. This national level Future of Nursing: Campaign for Action is a result of the Institute of Medicine’s landmark 2010 report on the Future of Nursing: Leading Change, Advancing Health. The Campaign for Action’s field-based teams, the Action Coalitions (ACs), are leading this movement and are equipping themselves with knowledge gained from technical assistance provided by the Center to Champion Nursing in America (CCNA), a joint initiative of AARP, the AARP Foundation, and the Robert Wood Johnson Foundation. Such technical assistance comes in the form of webinars, face to face interactions, and other facilitated engagements with public policy leaders, content experts, consultants, and Action Coalition peers across the country. To inquire about receiving support, please email [email protected] with information about what activities you have coming up that would benefit from communications assistance. You will receive a response within one week. Overview: This is the second virtual convening of the Coalition Building and Sustainability Learning Collaborative. This session is targeted to new Action Coalition members and/or those who will develop onboarding for new Action Coalition co-leads and workgroup co-leads. This new learning collaborative is intended to enhance Action Coalition sustainability by providing coalition member engagement and management tools as well as promising practices that you can use in your state. Winifred Quinn of CCNA applauded the new coalition leaders for taking on this important role and for committing to moving their respective states forward. The role of Coalition Leadership in achieving the Campaign goals is to understand: the importance of establishing clear direction in moving forward and the importance of maximizing and broadening the coalition’s leadership core to achieve success. An Overview of the Campaign Health care is undergoing a much-needed transformation to better serve people, their families, and the communities where they live, said Quinn. “Our nation faces pressing health care challenges—an aging and more diverse population, more people with more chronic conditions, millions more insured, rising costs, and a shortage of providers. We can address these challenges—now—by maximizing the use of nurses.” The Future of Nursing: Campaign for Action is working to improve health care through nursing and to prepare nursing to address our nation’s most pressing health care challenges—access, quality, and cost. The Campaign’s vision is that everyone in America can live a healthier life, supported by a system in which nurses are essential partners in providing care and promoting health. An initiative of AARP and the Robert Wood Johnson Foundation, the Campaign for Action has organized Action Coalitions in 50 states and the District of Columbia to help implement the 2010 Institute of Medicine’s evidence-based recommendations on the future of nursing. Our goal is to ensure people get the care they need, when and where they need it by: Advancing Education Transformation. Preparing our nursing workforce for the future by strengthening education and training. A more highly educated nursing workforce can lead system improvements and improve quality, accountability, and coordination of care. Leveraging Nursing Leadership. Preparing the next generation of nurses to meet the health care needs of people, their families, and the communities where they live and position nurses to lead system change. Removing Barriers to Practice and Care Expanding access to care by maximizing the use of nurses and removing outdated laws, regulations, and policies that prevent nurses from practicing to the full extent of their education and training. Promoting Nursing Diversity Recruiting and preparing a more diverse and culturally competent nursing workforce to provide care in a variety of settings to an aging and more diverse population with more chronic illnesses. Fostering Interprofessional Collaboration Promoting a team-based approach to education and practice to improve the quality and coordination of health care. The Top Ten Accomplishments of the Campaign The Campaign, now in its fifth year, has accomplished and made great progress on the recommendations in the IOM report, The Future of Nursing: Leading Change, Advancing Health: 3 1. Advancing Nursing Education: The number of students enrolled in RN-to-BSN (Bachelor of Science in nursing) programs increased 57 percent from 2010 to 2014, according to preliminary data from the American Association of Colleges of Nursing. The Future of Nursing: Campaign for Action is promoting four promising education models to help nurses obtain more advanced academic degrees with fewer hurdles. Currently, 30 states are enrolling nursing students in one of these four models. 2. Getting Nurses on Boards: In an effort to include nurses’ frontline perspectives in boardrooms, 21 Action Coalition national organizations have teamed up to get leaders need a core 10,000 nurses on boards by 2020. The Nurses on leadership team, a Board Coalition (NOBC), which includes commitment to conveners AARP and the Robert Wood Johnson action and an Foundation, and 19 nursing organizations, is a direct response to the Institute of Medicine’s engaged recommendation that nurses play more pivotal membership. decision-making roles on boards and commissions in improving the health of all Americans. All organizations are welcome to join the coalition. 3. Increasing Access to Care: In 2014 alone, two states—Connecticut and Minnesota—modernized laws to remove barriers to advanced practice registered nurse-provided care, bringing the total to six states that have fully modernized their laws for nurse practitioners since 2010. These victories expanded access to highquality health care and increased choice for consumers.AARP participated in each of these victories. Quinn added that in 2015 Nebraska modernized scope of practice laws and in Maryland a bill is waiting for the Governor’s signature. That brings the number of states to 21. 4. Promoting Diversity: The number of minority students enrolled in advanced nursing education is increasing. Currently, 30 percent of students at the baccalaureate, master’s, doctoral, and doctor of nursing practice program levels represent minority populations. In addition, male students represented 11 percent of baccalaureate and graduate nursing students in 2013, up from 9 percent in 2004, according to the American Association of Colleges of Nursing. 5. Recognizing Breakthrough Nurse Leaders: The Campaign for Action recognized 10 nurses who made extraordinary efforts to improve the health and lives of people in their communities as recipients of the new “Breakthrough Leaders in Nursing” award. 6. Highlighting the Economic Benefits of Nursing: Through forums with businesses, insurers, policymakers, and others, the Campaign for Action continued to build a national conversation about the value of nurses as providers of safe, effective health care. These sectors are increasingly aware that nurse-provided clinical care keeps employees healthy, employers’ costs down and is good for their bottom lines and communities. 7. Increasing Campaign Visibility: Campaign for Action national leaders spoke at more than 100 events across the country, informing more than 15,000 people about our efforts to transform health and health care through nursing. 8. Reaching New Audiences: The Campaign continued to reach new audiences and build a strong network of online supporters, growing to more than 65,000 friends and followers across multiple platforms. 9. Breaking IOM Records…Again: You may know the Campaign for Action was launched to implement recommendations made by a landmark Institute of Medicine (IOM) report entitled, The Future of Nursing: Leading Change, Advancing Health. That report, released in October 2010, reached 100,000 downloads in 2014 and remains the IOM’s most downloaded report. 10. Helping to Build a Culture of Health: Calling nurses to action in their role to help all members of our diverse society to lead healthy lives now and for generations to come. Quinn of CCNA said Action Coalition members have many resources available to them: Connections to other Action Coalitions who can provide peer to peer learning opportunities (through learning collaboratives) Tailored Technical Assistance through connection with CCNA Liaisons Timely Campaign communications Extensive resource library Funding opportunities (SIP and APIN; Public Health Nurse Leaders Program) 5 Alexia Green, of Texas Tech University Health Sciences Center, School of Nursing, reviewed the definition of an Action Coalition: “Coalitions are made up of multiple entities (generally other organizations) which in turn are made up of multiple individual actors who are in pursuit of specific goals.” This definition is from the document “What Makes an Effective Coalition? EvidenceBased Indicators of Success”. This paper was issued in March 2011 by the TCC Group – a consulting team in California. The paper was produced for the California Endowment – and is one of the only papers which addresses “evidence based practice” for Coalitions. The document is a template for your Action Coalition to achieve “best practice.” CCNA and RWJ have contracted with TCC to evaluate the Campaign. This document becomes even more valuable for insights as to what the Campaign values in relation to performance by Action Coalitions. The Seven Stages of Coalition Development Green said new role Action Coalition leaders will need to develop the following capacities in your team: Core leadership Team –This consists of the Action Co-Leaders and other key team members who can help provide leadership for the Coalition. It may also consist of paid staff members if your Coalition has employed staff to assist your Action Coalition in achieving its goals. But it should be noted that the ultimate leadership responsibility lies with the Co-Leaders. Committed and engaged coleaders are a must. Action Coalitions without committed and engaged co-leaders will not succeed! A commitment to Action – is also a must for your team – this requires well developed tactics to accomplish the goals identified in your strategic plan Strategically developed & engaged membership – The definition of an Action Coalition which we provided earlier from TCC paper is absolutely one of the most important components of your leadership capacities. Do you have a strategically developed and engaged membership? Do you have a diverse membership – in terms of ethnic diversity and in terms of types of coalition member organizations? Are they all nursing or health care related organizations? Do you have businesses engaged, policy makers, big box retailers, insurance companies – and the list can go on? Developing a strategic plan is important work, said Green. But one of the most important roles you will have as a coalition leader is the role of overseeing and executing tactical support for your coalition. Both Strategic and Tactical Thinking / Action are required. Understanding the difference between the two is important. You are a leader of your Action Coalition and 7 you are a Manager of your Action Coalition. While your Action Coalition may have paid staff – you need to ensure they are assisting you in executing and overseeing tactical support for your Action Coalition. An Action Coalition will NOT survive and thrive without strategic and tactical thinking. In working with Action Coalitions, Green says she often sees they place significant energy into the Strategy column – working feverishly to develop a Strategic Plan. But what happens after the plan is developed? – Nothing if there is not Tactical Support in place to help execute the plan. Both skills are critical for you as an AC leader. Differences Between Strategic and Tactical Thinking Strategic Strategic is about clarifying the direction & and vision of the whole, along with key success Measures. Strategic is about identifying relationships supporting the entire Coalition & vision. Strategic is about identifying leverage points for statewide change. Strategic thinking is disciplined thinking about desired outcomes. Allows the Coalition to clarify goals & desired outcomes Tactical Tactical provides support for achievement of Strategic Plan Tactical requires resources for planned and ad hoc activities focused on implementation of strategies and achievement of goals. Tactical focuses on planned and ad hoc activities Tactical focuses on “action” versus “planning” Tactical requires “execution” or “doing” to achieve your goals Tactics are decided by operations teams at various levels of the Coalition – such as member organizations as well as main coalition support staff Green notes that tactical leadership is very action oriented. It focuses on activities such as recruitment of members, developing and maintaining effective communications with your Action Coalition Team members and organizations, and most importantly seeing and seizing opportunities as they present themselves. Sarah Hexem has been Co leader in the Pennsylvania Action Coalition for three months. She says she uses her internal tactical support for external support and has developed a two-year action plan 2015-2016 that is “concrete and very clear.” One of her primary objectives is to identify “champions” in the state to support the coalition’s goals. She wants “a team who is with me.” Green distinguished among tactics that are short term, mid-term and long-term. The short term tactics checklist: Review/Revitalize Your Action Coalition’s Charter Identify and Engage/Educate Key Business Leaders Reassess, Formalize and Launch New Leadership Teams Educate New Teams About IFN/ Team Goals and Strategies Educate State/Regions on IFN by Engaging Current Coalition Members Strategically Develop and Recruit New Coalition Members Assess and Re-Vitalize Communication/s Structure to Manage Member Participation Assess Effectiveness of Routine and Pre-Planned Communication with Key Leadership Teams These goals should be accomplished during 2015. A new Action Coalition leader can assess the effectiveness of these tactics under the previous leadership – some may need to be readdressed and others may already be accomplished and require no additional action. An Action Coalition Charter describes the coalition – who leads it – roles and responsibilities of key leaders – and insights /guidelines related to what it means to be a “Coalition leader.” If there is not such a document you should likely develop one. A sample Action Coalition Charter is available on the CCNA website. Mid Term Tactics Checklist Develop and Align Regional/Local Tactics with State Goals/Strategies 9 Engage New Members and Continue to Recruit New Coalition Members Monitor and Assess Progress Toward CFA Goals Assess Effectiveness of Communications/s Structure & Management of Member Participation Continue Campaign Education Plans & Spread Beyond the Healthcare Community Procure Resources and Develop Fund Raising Strategies Maintain and Enhance Communications Develop Succession Plan for Leadership Teams. A succession plan is critical because there are technically five more years in the Campaign. “Who’s going to take your place?” These tactics should be accomplished 2015 - 2016 Long Term Tactics Checklist Implement Succession Plan/s Reassess and Modify Communications Structure as Needed Orient and Integrate New Leaders / Organizations Into Leadership Structures & Coalition Continue to Maintain Connectivity/Interest of Coalition Members Continue to Procure Resources and Maintain Fund Raising Activities Continue to Monitor and Assess Progress Toward CFA Goals Accomplish 2015-2020 Green said these long term tactics may really be considered “ongoing” since they run the duration of the Coalition’s life. Create Tools for Recruiting • Main Action Coalition Application • A Business Application • Individual Member Application • Coalition Commitment Document • Create and Maintain Your Coalition Membership List Green said a robust Action Coalition membership is essential to becoming an “effective coalition.” She asks critical questions: Who monitors the Coalition membership – is there a list – is it published and is it current? Is the membership list linked to communication tools – for instance you would not necessarily send a communication about a potential grant opportunity for schools of nursing to all your coalition members. And some advice: Be discrete about communicating with Coalition Members – tailoring communications to the member organization. For instance, non-health care businesses would not always receive the same communications that you would send to hospital coalition members or schools of nursing. For more information on co-leaders: http://campaignforaction.org/resource/role-action-coalition-co-leader The Coalition Building and Sustainability Learning Collaborative WebEx will be every second Tuesday of the month. The next Webinar is Tuesday May 12. Time 1:00 PM ET – 2:00 PM ET. Creating Coalition Capacity via Membership • This webinar will examine the types of coalition members – including individuals and organizations – and discuss how to recruit, engage, manage and retain coalition members. The role of coalition members will be examined in relation to achieving the Campaign goals. The importance of membership diversity will be discussed and examined The Future of Nursing report identifies the nursing profession—whose more than three million members make it the largest health care profession—as central to efforts to remake the U.S. health care system so that all Americans have access to high-quality and cost-effective care. To help achieve this, the report concludes that: Nurses should practice to the full extent of their education and training. Nurses should achieve higher levels of education and training through an improved education system that promotes seamless academic progression. Nurses should be full partners with physicians and other health care professionals, in redesigning health care in the United States. 11 Effective workforce planning and policy-making require better data collection and an improved information infrastructure. The report calls on the nation’s leaders and stakeholders to act on recommendations in these four key areas. Many nursing organizations have long been committed to strengthening their profession, and their past work provides much of the foundation for advancing the IOM recommendations. For more information from the Center to Champion Nursing in America about this webinar, technical assistance or other questions related to the Future of Nursing, Campaign for Action contact Michael Pheulpin at [email protected] or 202-4343882. Visit us on the Web: Visit us on our website • www.campaignforaction.org Follow us on twitter: • http://twitter.com/championnursing • @Campaign4Action • @FutureofNursing • #futureofnursing Join us on Facebook http://www.facebook.com/championnursing www.facebook.com/campaignforaction