Professional Development - Center for Executive and Professional

OKLAHOMA STATE UNIVERSITY
SPEARS SCHOOL OF BUSINESS
PRESENTS
Professional Development
Seminars
TULSA
S U M M E R PR O G R A M S 20 15
Professional Image:
Position Yourself
for Success
Thurs, May 28, 2015
9 a.m.–noon
Dr. Andrew Urich
OSU Department
of Management
Dr. Lee Manzer
OSU Department
of Marketing
The Power of
Influence
Thurs, May 28, 2015
1 p.m.–4 p.m.
Profitable relationships are the key to any successful
enterprise. You will develop the skills necessary to
establish and maintain a productive working relationship
with both outside clients and individuals within your
organization by the end of this program.
In this seminar, participants will enhance their awareness
of the principles and techniques of establishing and
Enhancing Service:
maintaining good customer relations. We will focus on
Creating A Practical
the identification of both organizational and customer
Customer Focus
barriers to good public relations, causes of these barriers
Tues, June 23, 2015
and techniques for reconciling difficult situations and
9 a.m.–noon
preventing their recurrence.
From Traditionals
To Generation Z:
Leading
Generations
At Work
Dr. Ken Eastman
Tues, July 14, 2015
Dean, OSU Spears 9 a.m.–noon
School of Business
The Manager As
Conflict Resolver
Dr. Raj Basu
OSU Department
of Management
Great products and ideas don’t sell themselves—they need
marketing. And so does every businessperson. This session
is about managing your image, and how you are perceived
by others. We will work on your personal marketing
strategy by developing your own personal brand.
Tues, July 14, 2015
1 p.m.–4:00 p.m.
In this seminar, participants will examine how the different
life experiences of Traditionals, Baby Boomers, Generation
X, Millennials, and Generation Z create challenges in
communicating and collaborating within a business
environment and how to bridge the generational divide.
This seminar will help managers apply a variety of conflict
resolution skills to the everyday situations they face in
their work. Participants will be exposed to a spectrum
of dispute resolution options through case studies and
exercises and have the opportunity to practice these skills.
OKLAHOMA STATE UNIVERSITY
MANAGEMENT AND PROFESSIONAL
DEVELOPMENT SEMINARS
Summer Programs 2015
Seminars offered in Tulsa by the Spears School of Business
REGISTRATION
Please register me for the following session(s)
Professional Image: Position Yourself For Success / Andrew L. Urich, J.D., Associate Professor
of Management and Director of Student Development, Eastin Center for Talent Development
May 28, 9 a.m.–noon
The Power Of Influence / Andrew L. Urich, J.D., Associate Professor of Management and
Director of Student Development, Eastin Center for Talent Development
May 28, 1–4 p.m.
Enhancing Service: Creating A Practical Customer Focus / Lee Manzer, Ph.D., Professor of Marketing
June 23, 9 a.m.–noon
From Traditionals To Generation Z: Leading Generations At Work / Ken Eastman, Ph.D.,
Dean and Norman and Suzanne Chair for Excellence in Business Administration and Richard W.
Poole Professorship for Excellence
July 14, 9 a.m.–noon
The Manager As Conflict Resolver / Raj Basu, Ph.D., Vice President of Academic Affairs,
OSU-Tulsa and Associate Professor of Management
July 14, 1–4 p.m.
OSU-Tulsa, 700 N. Greenwood Ave, Tulsa, OK: Room 140 and 155
PROGRAM FEE: $225 per session or $200 if 3 or more people from the same
company register.
The seminars will be held in Tulsa and include instruction, materials, and refreshments.
NAME (DR. / MR. / M S.)
TITLE
ADDRES S
COMPANY / AFFILIATION
CIT Y / STATE / ZIP
OFFICE PHONE / EMAIL
REGISTER ONLINE AT WWW.CEPD.OKSTATE.EDU OR CALL 866-678-3933
TOTAL $
METHOD OF PAYMENT
VISA
MASTER
CARD
CHECK
CARD NUMBER If paying by credit card, fax
registration form to 405-744-6143
Make check payable to
CHECK (ENCLOSED)
Oklahoma State University
and mail with registration form to:
E XPIR ATION DATE
SECURIT Y CODE
Center for
Executive and
Professional Development
Please send me more information about these programs and other seminars
offered by the Center for Executive and Professional Development.
Spears School of Business
2 15 B u s i n e s s B u i l d i n g
O k l a h o m a S t a te U n i ve r s i t y
S t i l l w a te r O K 74 078 - 4 0 11
Oklahoma State University, in compliance with Title VI and VII of the Civil Rights Act of 1964, Executive Order 11246 as amended, Title IX of the Education Amendments of 1972, Americans with Disabilities Act of 1990,
and other federal laws and regulations, does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, or status as a veteran in any of its policies, practices or procedures. This includes but
is not limited to admissions, employment, financial aid, and educational services. Title IX of the Education Amendments and Oklahoma State University policy prohibit discrimination in the provision of services or benefits offered by the University based on gender. Any person (student, faculty or staff) who believes that discriminatory practices have been engaged in based upon gender may discuss their concerns and file informal or
formal complaints of possible violations of Title IX with the OSU Title IX Coordinator, Mackenzie Wilfong, J.D., Director of Affirmative Action, 408 Whitehurst, Oklahoma State University, Stillwater, OK 74078, (405) 744-5371 or
(405) 744-5576 (fax). This publication, issued by Oklahoma State University as authorized by the Department head, Center for Executive Professional Development, was designed by University Marketing Services. #5251 March 2015