CONDUCTING WORKPLACE INVESTIGATION
Transcription
CONDUCTING WORKPLACE INVESTIGATION
Early Bird Special Only S$1,795 + GST* Save $400 Register before 30th June 2015 HR COMPLIANCE SERIES CONDUCTING WORKPLACE INVESTIGATION MASTERCLASS “Using the ‘science of interviewing’ in the workplace to improve investigative decision-making, efficacy and quality” 21- 22 July 2015 | Singapore An investigation into employee wrongdoing can be expensive, time consuming and disruptive to organisational morale. It can certainly lead to a number of legal issues and other unexpected complications if it is not conducted in an ethical, transparent manner with the utmost care and confidentiality. A well-run investigation can safeguard a company’s welfare, which can help detect the source of lost assets, identify responsible culprits and recover losses. It can also provide a solid defence to legal challenges raised by disgruntled employees. Crucially, a well-executed internal investigation will uphold the company’s integrities and signal to other employees that the organisation will not tolerate misconduct. Conducting Workplace Investigation Masterclass will guide you through every step of an internal investigation, addressing potential fraud or misconduct, from receiving the initial allegation stage to testifying as a witness. In this course, you will learn how to lead an investigation with accuracy and confidence. This facilitator-led course includes a relevant practical workplace case scenario, which you will work through from initial investigation to resolution. This will provide a practical foundation for you to effectively manage internal investigations in your own organisation. 60% CASH BACK on all HRM Congresses The Productivity Innovation Credit (PIC) Scheme offers Singapore registered companies 60% cash back on all HRM Congresses. Or a 400% tax deduction instead, the choice is yours. Must Attend for: Our Expert Trainer Jonathan Davison Managing Director FORENSIC INTERVIEW SOLUTIONS • Ex-Detective with the Greater Manchester Police • Over 15 years investigation and interview experience • Advanced Specialist Tier 3 Interviewer and a Qualified Trainer in the field of Investigative Interviewing VPs/Directors/Heads/Managers of: Industrial Relations, Employee Relations, Union Relations, People Relations, Labour Relations, Legal and Compliance, General Affairs, Human Capital and Human Resources Learning Objectives • • • • • • Learn the skills needed and the methods used to conduct an effective investigation Highlight potential legal minefield that might arise during an investigation Use computer and internet technologies to make your investigations more thorough Efficiently collect and analyse internal and external documents Conduct witness and suspect interviews Preparing to testify as a witness Contact Me to Register: Joshini John | Tel: (65) 6423 4631 | Email: [email protected] HR COMPLIANCE SERIES CONDUCTING WORKPLACE INVESTIGATION MASTERCLASS Forensic Interview Solutions was founded by ex-Detective Jonathan Davison, who has over 15 years Investigation and Interview experience as a Detective with Greater Manchester Police. Greater Manchester Police are among the most advanced practitioners of modern interviewing anywhere in the world and recently featured on the BBC Television programmes Eyewitness. In his last role with Greater Manchester Police, Jonathan was an Advanced Specialist Tier 3 Interviewer and a Qualified Trainer in the field of Investigative Interviewing. Jonathan Davison Managing Director FORENSIC INTERVIEW SOLUTIONS The role of a Tier 3 involves the ability to communicate and investigate to the highest level, with only 100 Specialists in a force of over 8000 officers. Having qualified as a Trainer in Greater Manchester Police, Jonathan became 1 of 8 trainers delivering interview training to the entire force of over 8000 officers in state of the art facilities. Upon leaving the Greater Manchester Police in 2008, Jonathan set up his own company ‘Interview Skills’ providing these interview programmes to the public and private sector across the world with a vision to create a collaborative team of international experts specialising in investigative interviewing. After successful review and delivery of innovative investigative interview strategies to the Singapore Ministry of Manpower (MOM) in 2012, led to the evolution of ‘Forensic Interview Solutions’ (FIS), a company dedicated to the improved application and delivery of forensically robust interview skills and solutions domestically and internationally. Since the evolution of this vision, FIS has developed an international reputation and footprint delivering bespoke training, consultancy, and solutions to organisations worldwide. As Managing Director Jonathan developed this footprint to become the leading provider and preferred supplier of ethical investigative interviewing in the marketplace. He developed a team which now consists of the world’s leading subject matter experts, representing practitioners, clinicians and academics who specialise in the forensic application of the ‘science of interviewing’ in the workplace to improve investigative decision-making, efficacy and quality. “An excellent job done by HRM Asia to make this grand event special and successful” - Coca Cola “Eminent and inspiring speakers with good sharings and topics covered” - Gardens by the Bay HR COMPLIANCE SERIES CONDUCTING WORKPLACE INVESTIGATION MASTERCLASS WORKSHOP TIMETABLE: 8.30am Registration 9.00am Start of Workshop 10.30am Morning Refreshments 11.00am Workshop Resumes 12.30pm Lunch 1.30pm Workshop Resumes 3.00pm Evening Refreshments 3.30pm Workshop Resumes 5.00pm End of Workshop HR COMPLIANCE SERIES CONDUCTING WORKPLACE INVESTIGATION MASTERCLASS AGENDA DAY 1 - TUESDAY, 21 JULY 2015 Module 1 Introduction to Workplace Investigations In this opening session, you will learn how to begin the investigation - from receiving the allegation to setting up an SMART action plan and having a systematic approach to the investigation. Module 2 Legal Elements of Investigations As you continue your investigation, you will need to know how to collect and document evidence. As an internal investigation differs from an external investigation, you will need to be aware of the unique risks and hazards to this type of investigation and how to avoid them. Module 3 Internal Document Collection and Analysis Documents play a key role in most every investigation. Locating the documents and then analysing them to establish the fraud or misconduct is essential. In this session, you will discuss which documents you need to recover, where to find them, and then analyse their importance within the misconduct. Module 4 Investigating by Computer Learn how to use the computer as a crucial part of conducting your investigation. Computers can be used as a tool to analyse data to find and prove fraud or misconduct, and can also be used to present your case to management or law enforcement in an easily understandable professional format Module 5 External Document Collection Information to prove your case can be found both inside and outside your organisation. This session focuses on external sources such as public information as well as data found on the internet. Also discussed will be the use of surveillance in any investigation. DAY 2 - WEDNESDAY, 22 JULY 2015 Module 1 Interviewing Witnesses Witnesses are the lifeblood of any investigation and should be treated with extreme care. This session will outline how you can use Cognitive Interviewing (CI) techniques to increase the quantity and quality of information elicited from any witness in any investigation. Module 2 Interviewing Suspects The aim of Conversation Management (CM) is to put in place a structure for interviewing any person who you may suspect to be providing false information validating against the evidence you have discovered during the investigation. Module 3 Concluding the Investigation You’ve concluded your investigation and it is essential that the written report or file outline the results of your investigation. This report will then have to be presented to your management, law enforcement, or prosecutors so it is crucial it covers all the elements of the fraud or misconduct. This session will discuss techniques that have been used in successful report writing and will also explain how to present your findings that will accomplish your objectives. Module 4 Testifying as a Fact Witness Learn how this differs from being an expert witness and the skills you’ll need to be effective on the stand. HR COMPLIANCE SERIES CONDUCTING WORKPLACE INVESTIGATION MASTERCLASS Sign Up CONDUCTING WORKPLACE INVESTIGATION MASTERCLASS 21-22 July l Singapore Registration includes: Presentations, luncheons, networking sessions, refreshments and delegate pack DELEGATE RATES 2015 All payments receive by / before 30 June 2015 is entitled to Early Bird Discount 2 Days Workshop Early Bird Fee Regular Fee Delegate 1 10% discount for group booking of 3 delegates and above S$1,795 + GST S$2,195 + GST 60% CASH BACK on all HRM Congresses The Productivity Innovation Credit (PIC) Scheme offers Singapore registered companies 60% cash back on all HRM Congresses. Or a 400% tax deduction instead, the choice is yours. Methods of Payments Name: UPON INVOICE Position: CREDIT CARD : I authorize HRM Asia to debit my: VISA MASTER CARD AMEX Email: Phone: Total amount payable: Credit Card Number: Expiry Date: Name: Position: Email: Phone: Delegate 3 Name: Position: Email: Phone: Delegate 4 Name: Position: Email: Phone: Name On Card: Billing Details Company: Main Contact: Billing Address: Phone: Email: Contact: Joshini Email: [email protected] Telephone: (65) 6423 4631 Fax: (65) 6423 4632 Website: www.hrmcongress.com Terms & Conditions The organisers reserve the right in unforeseen circumstances to change the content of any published particulars without liability. Payment must be received prior to the event. This registration form is not applicable to Service Providers and Vendors who are welcome to email us at [email protected] to findout more on how to participate in our congresses. HRM Asia reserves the right to refuse registration without further explanations. All cancellations must be received in writing 28 days prior to the event or 100% cancellation fee applies. In the event that a registered attendee fails to attend, 100% of the event fee remains. Data Protection The personal information entered during your registration/order, or provided by you, will be held on a database and may be shared. Occasionally, your details may be obtained from or shared with external companies who wish to communicate with you offers related to your business activities. If you do not wish your details to be used for this purpose, please contact our database department at email: [email protected], Tel: +65 6423 4631 or Fax: +65 6423 4632. CODE: WEB Delegate 2